# job

ext_id: 7824871002
published: 2025-01-22 15:38:40+00:00
title: Pessoa Executiva de Vendas Internas I - Outbound
location: Osasco, São Paulo, Brasil
application_url: https://job-boards.greenhouse.io/indicacoesifoodinterno/jobs/7824871002
experience_level: EN
language: pt
has_remote: False
description:
<h2>Nosso modo de fazer no time</h2>
<p>Você tem fome de quê? Nós FoodLovers temos fome de fazer o melhor, de se aventurar e desbravar territórios pouco explorados com resultados, agilidade e pensamento "fora da caixa".</p>
<p>Se você tem fome de grandes resultados, quer nos ajudar a alimentarmos o futuro do mundo, além de ser parte da expansão da maior foodtech da América Latina, nosso time de Inside é o seu lugar! O time é formado por pessoas versáteis, apaixonadas por desafios, curiosas e "mãos na massa" que buscam se desenvolver a cada dia em um ambiente de muito aprendizado e dinamismo. Topa o desafio?</p>
<h2>Seu Cardápio Diário</h2>
<ul>
<li>Você precisa ter uma grande habilidade de negociação, organização e comunicação, porque aqui você irá atuar com a conquista de novos parceiros de negócio (clientes), com foco em expansão em regiões que ainda não temos uma alta cobertura.</li>
<li>Além da prospecção, seu cardápio diário é repleto de desafios, aqui você precisará realizar o acompanhamento de Funil de vendas, Follow-up e uma gestão super próxima do relacionamento e demandas dos nossos clientes.</li>
</ul>
<h2>Ingredientes que buscamos</h2>
<ul>
<li>Experiência com vendas, será um diferencial se já tiver atuado com <strong>vendas internas/inside sales</strong> (prospecção, gestão de carteira e relacionamento);</li>
<li>Excelente comunicação oral e escrita para contatos via telefone, whats e e-mail.</li>
<li>Relacionamento interpessoal, organização, energia e senso de dono;</li>
<li>Resiliência e capacidade de adaptabilidade para atuar em uma ambiente altamente dinâmico;</li>
<li>Poder de argumentação e persuasão, buscando sempre resultados incríveis;</li>
</ul>
<h2>Sobre nós</h2>
<p>No iFood, acreditamos na força da diversidade para gerar #Inovação e atingir #Resultados incríveis, por isso, não fazemos distinção para candidatos com deficiência, gênero, orientação sexual, raça/etnia, idade, origem, constituição familiar e estética. Temos grupos compostos por foodlovers voluntários, onde falamos sobre Raça, Gênero, LGBTQI+ e PcD, queremos ser a empresa onde pessoas escolham como lugar onde vão se desenvolver e contribuir para a realização de sonhos, #AllTogether.</p>
<p><a href="https://carreiras.ifood.com.br/diversity">Conheça nossas iniciativas →</a></p>
<h2>Você tem fome de que?</h2>
<p>Nós, FoodLovers, temos fome de inovação e resultado. Buscamos sempre fazer o nosso melhor, pensando "fora da caixa" e atuando com agilidade e responsabilidade! Temos fome de diversidade, conhecimento e compartilhamento. Trabalhamos em um ambiente de muita versatilidade. Sabe o que promove a nossa receita especial? As pessoas! Vem fazer parte disso🤝</p>
<h2> </h2>


ext_id: 4500977008
published: 2025-01-22 20:43:07+00:00
expired: 2025-01-25 17:23:19+00:00
title: Client Service Associate
location: Nashville, Tennessee, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4500977008
experience_level: MI
language: en
has_remote: False
description:
<p><strong><span>Job Title:</span></strong> <strong><span>Mailroom Associate</span></strong><span> </span></p>
<p><strong><span>Reports To:</span></strong><span> The </span><strong><span>Mailroom Associate</span></strong><span> will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Job Overview:</span></strong><span> </span></p>
<p><span>The </span><strong><span>Mailroom Associate</span></strong><span> provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. </span><span> </span></p>
<p><span>Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Duties and Responsibilities:</span></strong><span> </span></p>
<ul>
<li><span>Provides 5-star customer service to all employees (in all forms of communication).</span><span> </span></li>
<li><span>Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.</span><span> </span></li>
<li><span><span>Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.</span></span><span> </span></li>
<li><span><span>Maintains records of receipt, mailing dates, and other required information.</span></span><span> </span></li>
<li><span>Manages outgoing mail/package transactions.</span><span> </span></li>
<li><span>Performs duties associated with shipping and receiving of materials.</span><span> </span></li>
<li><span>Notifies employees upon receipt of inbound deliveries.</span><span> </span></li>
<li><span>Distributes mail/packages to company personnel.</span><span> </span></li>
<li><span>Acts as point of contact for company personnel on mail/package inquiries.</span><span> </span></li>
<li><span>Submit work orders for certain requests.</span><span> </span></li>
<li><span>Maintains the Business Service Center area in a neat and orderly fashion.</span><span> </span></li>
<li><span>Monitors level of office supplies on the floor and replenishing and orders accordingly.</span><span> </span></li>
<li><span>Proactively seeks out additional work during downtime.</span><span> </span></li>
<li><span>Builds professional relationships with customers and other teams.</span><span> </span></li>
<li><span>Maintains professionalism and composure when interacting with all employees.</span><span> </span></li>
<li><span>Trains back-up and providing guidance on policies and procedures.</span><span> </span></li>
<li><span>Determines what additional support is needed when handling sensitive inquiries.</span><span> </span></li>
<li><span>Provides exceptional customer service to client.</span><span> </span></li>
<li><span>Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Competencies</span></strong><span>:</span><span> </span></p>
<ul>
<li><span>Strong verbal and written communication skills.</span><span> </span></li>
<li><span>Excellent customer service skills.</span><span> </span></li>
<li><span>PC skills MS Office Suite experience.</span><span> </span></li>
<li><span>Ability to handle multiple tasks simultaneously.</span><span> </span></li>
<li><span>Good organizational skills.</span><span> </span></li>
<li><span>Working knowledge of MFD equipment.</span><span> </span></li>
<li><span>Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.</span><span> </span></li>
<li><span>Possesses ability to work independently and is capable of completing projects.</span><span> </span></li>
<li><span>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Qualifications and Education Requirements:</span></strong><span> </span></p>
<ul>
<li><span>High School Diploma (or equivalent) required. </span><span> </span></li>
<li><span>2+ years prior work experience preferred.</span><span> </span></li>
<li><span>Ability to work assigned work hours determined by manager. </span><span> </span></li>
<li><span>Flexible, Adaptable, and Dependable.</span></li>
<li><span>A Team Player.</span></li>
<li><span>Excellent organizational and time management skills.</span><span> </span></li>
<li><span>Analytical abilities and aptitude in problem-solving.</span><span> </span></li>
<li><span>Superb written and verbal communication skills.</span><span> </span></li>
<li><span>Current knowledge or ability to learn computer-based systems required for functions of position.</span><span> </span></li>
<li><span>Required to maintain an overall professional appearance and attitude.</span><span> </span></li>
<li><span>Adhere to all policies and procedures required.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Physical Demands:</span></strong><span> </span></p>
<ul>
<li><span>Approximately 50% of the time this position requires the below physical demands.</span><span> </span></li>
<li><span>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</span><span> </span></li>
<li><span>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</span><span> </span></li>
<li><span>Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.).</span><span> </span></li>
<li><span>Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension.</span><span> </span></li>
<li><span>Ability to lift or move 40 lbs. or greater frequently.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Travel: None or Negligible</span></strong><span> </span></p>
<p><span> </span></p>
<p><strong><span>Other Duties:</span></strong><span> </span></p>
<p><span>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span><span> </span></p>
<p><span> </span></p><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4417387008
published: 2025-01-22 17:36:05+00:00
title: Client Service Manager
location: New York, New York, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4417387008
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><strong><span>Job Title:</span></strong> <strong><span>Client Service Manager</span></strong><span> </span></p>
<p><strong><span>Reports To:</span></strong><span> The </span><strong><span>Client Service Manager</span></strong><span> will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Job Overview:</span></strong><span> </span></p>
<p><span>The </span><strong><span>Client Service Manager (CSM)</span></strong><span> position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client. While overseeing the staff onsite for all supervisory functions required.</span><span> </span></p>
<p><span>Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.</span><span> </span></p>
<p><strong><span>Duties and Responsibilities:</span></strong><span> </span></p>
<ul>
<li><span>Proactively institutes the SPS</span><span> Governance Model to ensure client satisfaction.</span><span> </span></li>
<li><span>Standardizes policies and procedures, including statistical monthly reporting and benchmarks.</span><span> </span></li>
<li><span>Drives operational improvements and solution design.</span><span> </span></li>
<li><span>Troubleshoots and resolve all client, site management and site staff issues.</span><span> </span></li>
<li><span>Coordinates, implements, and oversees any special projects.</span><span> </span></li>
<li><span>Coordinates and leads vendor partner negotiations.</span><span> </span></li>
<li><span>Manages site financials in terms of hours, gross margin spread, profitability and growth.</span><span> </span></li>
<li><span>Serves as a knowledgeable resource regarding OSHA, EEOC and process for handling complaints.</span><span> </span></li>
<li><span>Manages direct reports, including managerial staff.</span><span> </span></li>
<li><span>Assists in the development of training materials and execution of formal training sessions</span><span> </span></li>
<li><span>Support business development internally and as directed.</span><span> </span></li>
<li><span>Maintains consistent communication with client and SPS at all levels.</span><span> </span></li>
<li><span>Managers the receipt, delegation, and successful completion of all client requests. Handle escalations as needed if Supervisor is unable to.</span><span> </span></li>
<li><span>Meets all client and SPS deadlines.</span><span> </span></li>
<li><span>Manages all resources within the operation, including people, hardware/software, and facilities.</span><span> </span></li>
<li><span>Coordinates with the supervisors the staff schedules to ensure appropriate staff levels are maintained and proper coverage is provided for PTO, sickness and emergencies.</span><span> </span></li>
<li><span>Maintains a safe working environment for the SPS staff.</span><span> </span></li>
<li><span>Tracks all client requests using the approved tracking mechanism for activity and performance.</span><span> </span></li>
<li><span>Maintains metrics for monthly reporting of KPIs/SLAs.</span><span> </span></li>
<li><span>Oversees all equipment, supply and messenger vendors to comply with SPS contract.</span><span> </span></li>
<li><span>Performs daily walkthroughs to observe team performance firsthand for site inspections.</span><span> </span></li>
<li><span>Documents any incidents and inform client and SPS immediately.</span><span> </span></li>
<li><span>Maintains site P&amp;L at proforma levels or above.</span><span> </span></li>
<li><span>Consistently executes all deadlines to be met for payroll, billing, and A/R collection.</span><span> </span></li>
<li><span>Oversees monthly budget forecasts for the account.</span><span> </span></li>
<li><span>Maintains Client Satisfaction Index (“CSI”) at or above previous score.</span><span> </span></li>
<li><span>Participates in Monthly and Quarterly Client Business Reviews.</span><span> </span></li>
<li><span>Maintains Employee Satisfaction Index (“ESI”) at or above previous score.</span></li>
<li><span>Participates in SPS sponsored events.</span><span> </span></li>
<li><span>Establishes and maintains accountability to next higher leadership authority.</span><span> </span></li>
<li><span>Coaches, develops and cross trains operations team to grow their careers.</span><span> </span></li>
<li><span>Set and communicate to each staff member individual responsibilities, operational issues/concerns, daily goals, service improvements and customer expectations.</span></li>
<li><span>Develops, appraises and counsels staff to reduce turnover, improve employee satisfaction and increase promotability of staff members.</span><span> </span></li>
<li><span>Maintains consistent documentation monitoring the status of each employee.</span><span> </span></li>
<li><span>Provides annual employee performance evaluations and reviews as directed by SPS.</span><span> </span></li>
<li><span>Has strict adherence to all SPS policies &amp; procedures.</span><span> </span></li>
<li><span>Serves as a knowledge resource regarding SPS policies and procedures.</span></li>
<li><span>Exceeds all contractual and client KPIs/SLAs.</span><span> </span></li>
<li><span>Immediately reports any personnel, security or data breach incidents to SPS leadership team.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Competencies</span></strong><span>:</span><span> </span></p>
<ul>
<li><span>Results-oriented.</span><span> </span></li>
<li><span>Driven by client satisfaction.</span><span> </span></li>
<li><span>Strong integrity, solid business ethics.</span><span> </span></li>
<li><span>Excellent presentation and interpersonal skills.</span><span> </span></li>
<li><span>Excellent English written and oral communication skills.</span><span> </span></li>
<li><span>Expert in customer service skills, professional attitude and appearance.</span><span> </span></li>
<li><span>Good organizational skills.</span><span> </span></li>
<li><span>Ability to maintain confidentiality.</span><span> </span></li>
<li><span>Attention to detail.</span><span> </span></li>
<li><span>Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information.</span><span> </span></li>
<li><span>Able to convey information and ideas through speech in ways that others will understand.</span><span> </span></li>
<li><span>Able to listen to and understand information and ideas presented through spoken words and sentences.</span><span> </span></li>
<li><span>Able to speak clearly so listeners understand, identify and understand the speech of another person.</span><span> </span></li>
<li><span>Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting.</span><span> </span></li>
<li><span>Flexibility in dealing with simultaneous projects.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Qualifications and Education Requirements:</span></strong><span> </span></p>
<ul>
<li><span>High School Diploma (or equivalent) required. </span><span> </span></li>
<li><span>Minimum of 5+ years of experience in high level relationship building and operational management.</span><span> </span></li>
<li><span>Previous management/ supervisor experience overseeing 5-10 employees.</span><span> </span></li>
<li><span>Ability to build business relationships and interact effectively with “C” level executives.</span><span> </span></li>
<li><span>Solid understanding of selling skills.</span><span> </span></li>
<li><span>Exceptional computer skills.</span><span> </span></li>
<li><span>Industry related experience a plus.</span><span> </span></li>
<li><span>Driven by client satisfaction, with proven track record of diplomacy and ownership.</span><span> </span></li>
<li><span>Strong integrity, solid business ethics.</span><span> </span></li>
<li><span>Strong team approach to account management.</span><span> </span></li>
<li><span>Creative strategic thinking and performance.</span><span> </span></li>
<li><span>Required to maintain an overall professional appearance and attitude.</span><span> </span></li>
<li><span>Adhere to all policies and procedures required.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Physical Demands:</span></strong><span> </span></p>
<ul>
<li><span>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</span><span> </span></li>
<li><span>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</span><span> </span></li>
<li><span>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).</span><span> </span></li>
<li><span>Physically able to talk on the phone and input data simultaneously.</span><span> </span></li>
<li><span>Ability to lift or move 40 lbs. or greater frequently.</span><span> </span></li>
<li><span>Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or may include detection of differences between colors, including shades of color and brightness.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Travel: </span></strong><span>Some local travel is required for this position. Approximately up to 25%.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Other Duties:</span></strong><span> </span></p>
<p><span>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span><span> </span></p>Pay Range<span>$90,000</span><span>—</span><span>$97,000 USD</span><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4499181008
published: 2025-01-21 15:10:29+00:00
title: Client Services Associate
location: Chattanooga, Tennessee, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4499181008
experience_level: EN
language: en
has_remote: False
description:
<p><strong>Job Title:</strong> <strong>Client Services Associate</strong></p>
<p><strong>Reports To:</strong> The <strong>Client Services Associate</strong> will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.</p>
<p> </p>
<p><strong>Job Overview:</strong></p>
<p>The <strong>Client Services Associate</strong> provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.</p>
<p>Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.</p>
<p> </p>
<p><strong>Duties and Responsibilities:</strong></p>
<ul>
<li>Provides 5-star customer service to all employees (in all forms of communication).</li>
<li>Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.</li>
<li>Manages outgoing mail/package transactions.</li>
<li>Performs duties associated with shipping and receiving of materials.</li>
<li>Notifies employees upon receipt of inbound deliveries.</li>
<li>Distributes mail/packages to company personnel.</li>
<li>Acts as point of contact for company personnel on mail/package inquiries.</li>
<li>Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper).</li>
<li>Submit work orders for certain requests.</li>
<li>Service and replenish the barista, pantry, conference, kitchen, or meetings areas.</li>
<li>Will perform meeting room and conference room set ups.</li>
<li>May perform building occupant moves within assigned facilities.</li>
<li>Will perform light maintenance and cleaning duties as assigned.</li>
<li>Maintains the Business Service Center area in a neat and orderly fashion.</li>
<li>Monitors level of office supplies on the floor, and replenishing and orders accordingly.</li>
<li>Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.</li>
<li>Proactively seeks out additional work during downtime.</li>
<li>Builds professional relationships with customers and other teams.</li>
<li>Maintains professionalism and composure when interacting with all employees.</li>
<li>Trains back-up and providing guidance on policies and procedures.</li>
<li>Determines what additional support is needed when handling sensitive inquiries.</li>
<li>Provides exceptional customer service to client.</li>
<li>Provides reception or concierge (front of office) coverage as needed.</li>
</ul>
<p> </p>
<p><strong>Competencies</strong>:</p>
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Excellent customer service skills.</li>
<li>PC skills MS Office Suite experience.</li>
<li>Ability to handle multiple tasks simultaneously.</li>
<li>Good organizational skills.</li>
<li>Working knowledge of MFD equipment.</li>
<li>Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.</li>
<li>Possesses ability to work independently and capable of completing projects.</li>
<li>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.</li>
</ul>
<p> </p>
<p><strong>Qualifications and Education Requirements:</strong></p>
<ul>
<li>High School Diploma (or equivalent) required.</li>
<li>1+ years prior work experience preferred.</li>
<li>Ability to work assigned work hours determined by manager.</li>
<li>Excellent organizational and time management skills.</li>
<li>Analytical abilities and aptitude in problem-solving.</li>
<li>Superb written and verbal communication skills.</li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position.</li>
<li>Required to maintain an overall professional appearance and attitude.</li>
<li>Adhere to all policies and procedures required.</li>
</ul>
<p> </p>
<p><strong>Physical Demands:</strong></p>
<ul>
<li>Approximately 50% of the time this position requires the below physical demands.</li>
</ul>
<ul>
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).</li>
<li>Ability to lift or move 40 lbs. or greater frequently.</li>
</ul>
</ul>
<p> </p>
<p><strong>Travel: None or Negligible</strong></p>
<p> </p>
<p><strong>Other Duties:</strong></p>
<p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4500601008
published: 2025-01-21 17:27:40+00:00
title: Client Services Associate
location: New York, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4500601008
experience_level: EN
language: en
has_remote: False
description:
<p><strong>Job Title:</strong> <strong>Client Services Associate</strong></p>
<p><strong>Reports To:</strong> The <strong>Client Services Associate</strong> will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.</p>
<p> </p>
<p><strong>Job Overview:</strong></p>
<p>The <strong>Client Services Associate</strong> provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.</p>
<p>Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.</p>
<p> </p>
<p><strong>Duties and Responsibilities:</strong></p>
<ul>
<li>Provides 5-star customer service to all employees (in all forms of communication).</li>
<li>Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.</li>
<li>Manages outgoing mail/package transactions.</li>
<li>Performs duties associated with shipping and receiving of materials.</li>
<li>Notifies employees upon receipt of inbound deliveries.</li>
<li>Distributes mail/packages to company personnel.</li>
<li>Acts as point of contact for company personnel on mail/package inquiries.</li>
<li>Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper).</li>
<li>Submit work orders for certain requests.</li>
<li>Service and replenish the barista, pantry, conference, kitchen, or meetings areas.</li>
<li>Will perform meeting room and conference room set ups.</li>
<li>May perform building occupant moves within assigned facilities.</li>
<li>Will perform light maintenance and cleaning duties as assigned.</li>
<li>Maintains the Business Service Center area in a neat and orderly fashion.</li>
<li>Monitors level of office supplies on the floor, and replenishing and orders accordingly.</li>
<li>Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.</li>
<li>Proactively seeks out additional work during downtime.</li>
<li>Builds professional relationships with customers and other teams.</li>
<li>Maintains professionalism and composure when interacting with all employees.</li>
<li>Trains back-up and providing guidance on policies and procedures.</li>
<li>Determines what additional support is needed when handling sensitive inquiries.</li>
<li>Provides exceptional customer service to client.</li>
<li>Provides reception or concierge (front of office) coverage as needed.</li>
</ul>
<p> </p>
<p><strong>Competencies</strong>:</p>
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Excellent customer service skills.</li>
<li>PC skills MS Office Suite experience.</li>
<li>Ability to handle multiple tasks simultaneously.</li>
<li>Good organizational skills.</li>
<li>Working knowledge of MFD equipment.</li>
<li>Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.</li>
<li>Possesses ability to work independently and capable of completing projects.</li>
<li>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.</li>
</ul>
<p> </p>
<p><strong>Qualifications and Education Requirements:</strong></p>
<ul>
<li>High School Diploma (or equivalent) required.</li>
<li>1+ years prior work experience preferred.</li>
<li>Ability to work assigned work hours determined by manager.</li>
<li>Excellent organizational and time management skills.</li>
<li>Analytical abilities and aptitude in problem-solving.</li>
<li>Superb written and verbal communication skills.</li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position.</li>
<li>Required to maintain an overall professional appearance and attitude.</li>
<li>Adhere to all policies and procedures required.</li>
</ul>
<p> </p>
<p><strong>Physical Demands:</strong></p>
<ul>
<li>Approximately 50% of the time this position requires the below physical demands.</li>
</ul>
<ul>
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).</li>
<li>Ability to lift or move 40 lbs. or greater frequently.</li>
</ul>
</ul>
<p> </p>
<p><strong>Travel: None or Negligible</strong></p>
<p> </p>
<p><strong>Other Duties:</strong></p>
<p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p>Pay Range<span>$16</span><span>—</span><span>$16.50 USD</span><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4491309008
published: 2025-01-22 22:12:25+00:00
title: Courier Supervisor
location: Seattle, Washington, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4491309008
experience_level: MI
language: en
has_remote: False
description:
<p><strong><span>Job Title:</span></strong> <strong><span>Service Delivery Supervisor</span></strong><span> </span></p>
<p><strong><span>Reports To:</span></strong><span> The </span><strong><span>Service Delivery Supervisor</span></strong><span> will report to the Service Delivery Manager, Client Manager, Client Director, or equivalent leadership.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Job Overview:</span></strong><span> </span></p>
<p><span>The </span><strong><span>Service Delivery Supervisor (SDS) </span></strong><span>This position is responsible for overseeing all areas of Lockbox Processing. Provides leadership and functions as a working Supervisor by guiding and directing lockbox activities. This </span><span>position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSS will act as the primary daily client contact in correlation with the Service Delivery Manager. While overseeing the staff onsite for all supervisory functions required.</span><span> </span></p>
<p><span>Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.</span><span> </span></p>
<p><strong><span>Duties and Responsibilities:</span></strong><span> </span></p>
<p><span> </span>Daily Operations Management:<br/>• Lead and supervise daily lockbox processing activities to ensure operational efficiency<br/>• Supervise day-to-day operations to ensure compliance with agreed-upon service levels<br/>• Monitor metrics of staff including productivity and quality<br/>• Organize and assist in the control of project work as assigned<br/>• Ensure that all standards and procedures are followed<br/>• Communicate effectively with team members and management<br/>• Support staffing and schedule planning<br/>• Training and mentoring of staff ensuring all procedures and adhered to best practices being followed<br/>• Analyze and react to the results of monthly metrics<br/>• Take action to drive change and innovation that will transform our business<br/>• Lead by example<br/>• Participate in succession planning at the site</p>
<p>The Lockbox Supervisor will play a crucial role in ensuring the smooth and efficient operation of lockbox processing, driving continuous improvement, and maintaining strong client and vendor relationships.</p>
<p><span></span></p>
<p><span> </span></p>
<p><strong><span>Competencies</span></strong><span>:</span><span> </span></p>
<ul>
<li><span>Results-oriented.</span><span> </span></li>
<li><span>Driven by client satisfaction.</span><span> </span></li>
<li><span>Strong integrity, and solid business ethics.</span><span> </span></li>
<li><span>Excellent presentation and interpersonal skills.</span><span> </span></li>
<li><span>Excellent English written and oral communication skills.</span><span> </span></li>
<li><span>Expert in customer service skills, professional attitude and appearance.</span><span> </span></li>
<li><span>Good organizational skills.</span><span> </span></li>
<li><span>Ability to maintain confidentiality.</span><span> </span></li>
<li><span>Attention to detail.</span><span> </span></li>
<li><span>Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information.</span><span> </span></li>
<li><span>Able to convey information and ideas through speech in ways that others will understand.</span><span> </span></li>
<li><span>Able to listen to and understand information and ideas presented through spoken words and sentences.</span><span> </span></li>
<li><span>Able to speak clearly so listeners understand, identify and understand the speech of another person.</span><span> </span></li>
<li><span>Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting.</span><span> </span></li>
<li><span>Flexibility in dealing with simultaneous projects.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Qualifications and Education Requirements:</span></strong><span> </span></p>
<ul>
<li><span>High School Diploma (or equivalent) required. Bachelors Degree or higher preferred.</span><span> </span></li>
<li><span>Minimum of 3+ years of experience in high level relationship building and operational management.</span><span> </span></li>
<li><span>Previous management/ supervisor experience overseeing 5-10 employees.</span><span> </span></li>
<li><span>Ability to build business relationships and interact effectively with C level executives.</span><span> </span></li>
<li><span>Solid understanding of selling skills.</span><span> </span></li>
<li><span>Exceptional computer skills.</span><span> </span></li>
<li><span>Industry related experience a plus.</span><span> </span></li>
<li><span>Driven by client satisfaction, with a proven track record of diplomacy and ownership.</span><span> </span></li>
<li><span>Strong integrity, and solid business ethics.</span><span> </span></li>
<li><span>Strong team approach to account management.</span><span> </span></li>
<li><span>Creative strategic thinking and performance.</span><span> </span></li>
<li><span>Required to maintain an overall professional appearance and attitude.</span><span> </span></li>
<li><span>Adhere to all policies and procedures required.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Physical Demands:</span></strong><span> </span></p>
<ul>
<li><span>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</span><span> </span></li>
<li><span>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</span><span> </span></li>
<li><span>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).</span><span> </span></li>
<li><span>Physically able to talk on the phone and input data simultaneously.</span><span> </span></li>
<li><span>Ability to lift or move 40 lbs. or greater frequently.</span><span> </span></li>
<li><span>Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or may include detection of differences between colors, including shades of color and brightness.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Travel: <span>None or Negligible<span> </span></span></span></strong></p>
<p><span> </span></p>
<p><strong><span>Other Duties:</span></strong><span> </span></p>
<p><span>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span><span> </span></p>
<p><span> </span></p>Pay Range<span>$30</span><span>—</span><span>$32 USD</span><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4483866008
published: 2025-01-22 18:17:30+00:00
title: Digital Document Service Specialist
location: El Paso, Texas, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4483866008
language: en
has_remote: False
description:
<p><strong>Job Title</strong>: Digital Specialist</p>
<p><strong>Reports To</strong>: Client Services Supervisor, Client Services Manager, or equivalent leadership</p>
<p>The ideal candidate will:</p>
<ul>
<li>Have a minimum high school diploma or equivalent.</li>
<li>Possess strong attention to detail and high-volume data entry experience.</li>
<li>Demonstrate fast, accurate alpha-numeric typing skills.</li>
<li>Be comfortable working in a production environment and with technology.</li>
<li>Show willingness to adapt and learn new technologies.</li>
<li>Take initiative and pride in their work.</li>
<li>Thrive in a team environment and be motivated by results.</li>
<li>Be capable of meeting or exceeding deadlines.</li>
<li>Have familiarity with document imaging software (desired but not required).</li>
</ul>
<p>Key responsibilities include:</p>
<ul>
<li>Classifying scanned documents by checking form fields and inputting information into pre-defined fields.</li>
<li>Ensuring the quality of scanned documents.</li>
<li>Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs).</li>
<li>Matching corresponding paperwork to accounts and applying appropriate business rules.</li>
<li>Adhering to all governmental regulations and company policies and procedures.</li>
<li>Protecting organizational assets and maintaining privacy and confidentiality.</li>
<li>Upholding ethical standards and complying with business principles.</li>
<li>Assisting in other operational areas as needed.</li>
</ul><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4500665008
published: 2025-01-22 21:40:25+00:00
title: Field Support Specialist (On-Call)
location: Orlando, Florida, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4500665008
language: en
has_remote: False
description:
<p><strong><span>Job Title:</span></strong> <strong><span>Field Service Representative</span></strong><span> <strong>(On Call)</strong></span></p>
<p><strong><span>Reports To:</span></strong><span> The </span><strong><span>Field Service Representative,</span></strong><span> will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Job Overview:</span></strong><span> </span></p>
<p><span>The <strong>Field Service Representative/Mailroom Specialist</strong> provides exceptional office and mail services in a “floating” capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client “home office” and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position.</span><span> </span></p>
<p><span>Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Duties and Responsibilities:</span></strong><span> </span></p>
<ul>
<li><span>Provides 5-star customer service to all employees (in all forms of communication).</span><span> </span></li>
<li><span>Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors.</span><span> </span></li>
<li><span>Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies. </span><span> </span></li>
<li><span>Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.</span><span> </span></li>
<li><span>Manages outgoing mail/package transactions.</span><span> </span></li>
<li><span>Performs duties associated with shipping and receiving of materials.</span><span> </span></li>
<li><span>Notifies employees upon receipt of inbound deliveries.</span><span> </span></li>
<li><span>Distributes mail/packages to company personnel.</span><span> </span></li>
<li><span>Assists with office moves.</span><span> </span></li>
<li><span>Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.</span><span> </span></li>
<li><span>May be asked to help set up/ take down conference rooms for meetings/events.</span><span> </span></li>
<li><span>Proactively seeks out additional work during downtime.</span><span> </span></li>
<li><span>Builds professional relationships with customers and other teams.</span><span> </span></li>
<li><span>Maintains professionalism and composure when interacting with all employees.</span><span> </span></li>
<li><span>Trains back-up and providing guidance on policies and procedures.</span><span> </span></li>
<li><span>Determines what additional support is needed when handling sensitive inquiries.</span></li>
<li><span>Provides exceptional customer service to client.</span><span> </span></li>
<li><span>Provides reception or concierge (front of office) coverage as needed.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Competencies</span></strong><span>:</span><span> </span></p>
<ul>
<li><span>Strong verbal and written communication skills.</span><span> </span></li>
<li><span>Excellent customer service skills.</span><span> </span></li>
<li><span>PC skills MS Office Suite experience.</span><span> </span></li>
<li><span>Ability to handle multiple tasks simultaneously.</span><span> </span></li>
<li><span>Good organizational skills.</span><span> </span></li>
<li><span>Working knowledge of MFD equipment.</span><span> </span></li>
<li><span>Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.</span><span> </span></li>
<li><span>Possesses the ability to work independently and is capable of completing projects.</span><span> </span></li>
<li><span>Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials.</span><span> </span></li>
<li><span>Ability to work flexible schedule and hours.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Qualifications and Education Requirements:</span></strong><span> </span></p>
<ul>
<li><span>High School Diploma (or equivalent) required. </span><span> </span></li>
<li><span>6+ months prior work experience preferred.</span><span> </span></li>
<li><span>Ability to work assigned work hours determined by the manager. </span><span> </span></li>
<li><span>Excellent organizational and time management skills.</span><span> </span></li>
<li><span>Analytical abilities and aptitude in problem-solving.</span><span> </span></li>
<li><span>Superb written and verbal communication skills.</span><span> </span></li>
<li><span>Current knowledge or ability to learn computer-based systems required for functions of position.</span><span> </span></li>
<li><span>Required to maintain an overall professional appearance and attitude.</span><span> </span></li>
<li><span>Adhere to all policies and procedures required.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Physical Demands:</span></strong><span> </span></p>
<ul>
<li><strong><span>Approximately 50% of the time this position requires the below physical demands.</span></strong><span> </span></li>
<li><span>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</span><span> </span></li>
<li><span>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</span><span> </span></li>
<li><span>Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.).</span><span> </span></li>
<li><span>Ability to lift or move 40 lbs. or greater frequently.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Travel: </span></strong></p>
<p><span>• Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation.<br/>• Assignments can include traveling from one SPS site to another SPS site as required by business need.<br/>• Travel distance will be predominately within the FSS’s assigned region</span></p>
<p> </p>
<p><strong><span>Other Duties:</span></strong><span> </span></p>
<p><span>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span><span> </span></p><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4500695008
published: 2025-01-21 15:51:33+00:00
title: Legal Records Associate
location: Los Angeles, California, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4500695008
experience_level: MI
language: en
has_remote: False
description:
<p><strong><span>Job Title:</span></strong> <strong><span>Legal Records Associate</span></strong><span> </span></p>
<p><strong><span>Reports To:</span></strong><span> The </span><strong><span>Legal Records Associate</span></strong><span> will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.</span><span> </span></p>
<p><strong><span>Job Overview:</span></strong><span> </span><span>The </span><strong><span>Legal Records Associate</span></strong><span> provides exceptional office and records maintenance onsite. This position oversees the security, inputting/outputting, preservation, organization, and retrieval of legal records, documents, and files for a legal entity.</span></p>
<p><span>Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.</span><span> </span></p>
<p><span> </span><strong><span>Duties and Responsibilities:</span></strong><span> </span></p>
<ul>
<li><span>Provides 5-star customer service to all employees (in all forms of communication).</span><span> </span></li>
<li><span>Evaluates current active records system for compliance by taking inventories and reviewing information retrieval needs.</span><span> </span></li>
<li><span>Monitor and listen to customers to understand inquiries and requests in order to provide accurate information about the firm's records and prompt assistance.</span><span> </span></li>
<li><span>Coordinates information creation, receipt, storage retrieval, and disposition.</span><span> </span></li>
<li><span>Ensures security and preservation of records in records centers and inactive records.</span><span> </span></li>
<li><span>Works with departments on special information research and retrieval projects to ensure that all information needs are met.</span><span> </span></li>
<li><span>Ensures application of retention schedules to inactive records.</span><span> </span></li>
<li><span>Answer verbal, telephone, written, and e-mail inquiries, regarding records requests in an efficient manner</span><span> </span></li>
<li><span>Prepare new files within the records system guidelines</span><span> </span></li>
<li><span>Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.</span><span> </span></li>
<li><span>Manages outgoing mail/package transactions.</span><span> </span></li>
<li><span>Notifies employees upon receipt of inbound deliveries.</span><span> </span></li>
<li><span>Submit work orders for certain requests.</span><span> </span></li>
<li><span>Maintains the Business Service Center area in a neat and orderly fashion.</span><span> </span></li>
<li><span>Proactively seeks out additional work during downtime.</span><span> </span></li>
<li><span>Builds professional relationships with customers and other teams.</span><span> </span></li>
<li><span>Maintains professionalism and composure when interacting with all employees.</span><span> </span></li>
<li><span>Trains back-up and providing guidance on policies and procedures.</span><span> </span></li>
<li><span>Determines what additional support is needed when handling sensitive inquiries.</span><span> </span></li>
<li><span>Provides exceptional customer service to client.</span><span> </span></li>
<li><span>Provides reception or concierge (front of office) or office services (back of office) coverage as needed.</span><span> </span></li>
</ul>
<p><span> </span><strong><span>Competencies</span></strong><span>:</span><span> </span></p>
<ul>
<li><span>Driven by client satisfaction.</span><span> </span></li>
<li><span>Strong integrity, and solid business ethics.</span><span> </span></li>
<li><span>Excellent presentation and interpersonal skills.</span><span> </span></li>
<li><span>Excellent written and oral English communication skills.</span><span> </span></li>
<li><span>Expert in customer service skills, professional attitude, and appearance.</span><span> </span></li>
<li><span>Outstanding organizational skills.</span><span> </span></li>
<li><span>Ability to maintain confidentiality.</span><span> </span></li>
<li><span>Attention to detail.</span><span> </span></li>
<li><span>Able to speak clearly so listeners understand, identify, and understand the speech of another person.</span><span> </span></li>
<li><span>Strong initiative required; ability to work independently with minimal direct supervision.</span><span> </span></li>
<li><span>Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting.</span><span> </span></li>
<li><span>Flexibility in dealing with simultaneous projects.</span><span> </span></li>
<li><span>Ability to learn skills quickly.</span><span> </span></li>
<li><span>Reading, writing, and arithmetic skills.</span><span> </span></li>
</ul>
<p><span> </span><strong><span>Qualifications and Education Requirements:</span></strong><span> </span></p>
<ul>
<li><span>High School Diploma (or equivalent) required. </span><span> </span></li>
<li><span>1-2 years or work experience required.</span></li>
<li><span>1 year of experience in law firm records management preferred.</span></li>
<li><span>Previous experience utilizing legal-specific records management systems – (Legal Key) Records Management System preferred.</span><span> </span></li>
<li><span>Ability to work assigned work hours determined by the manager. </span><span> </span></li>
<li><span>Excellent organizational and time management skills.</span><span> </span></li>
<li><span>Analytical abilities and aptitude in problem-solving.</span><span> </span></li>
<li><span>Superb written and verbal communication skills.</span><span> </span></li>
<li><span>Current knowledge or ability to learn computer-based systems required for functions of the position (such as Microsoft Suite, Adobe, etc).</span><span> </span></li>
<li><span>Required to maintain an overall professional appearance and attitude.</span><span> </span></li>
<li><span>Adhere to all policies and procedures required.</span><span> </span></li>
</ul>
<p><span> </span><strong><span>Physical Demands:</span></strong><span> </span></p>
<ul>
<li><span>Approximately 50% of the time this position requires the below physical demands.</span><span> </span></li>
<li><span>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</span><span> </span></li>
<li><span>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</span><span> </span></li>
<li><span>Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.).</span><span> </span></li>
<li><span>Ability to lift or move 40 lbs. or greater frequently.</span><span> </span></li>
</ul>
<p><span> </span><strong><span>Travel: None or Negligible</span></strong><span> </span></p>
<p><span> </span><strong><span>Other Duties:</span></strong><span> </span></p>
<p><span>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span><span> </span></p>
<p><span> </span></p>Pay Range<span>$20</span><span>—</span><span>$22 USD</span><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4502340008
published: 2025-01-22 18:02:13+00:00
title: Mailroom Associate
location: Dallas, Texas, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4502340008
experience_level: MI
language: en
has_remote: False
description:
<p><strong><span>Job Title:</span></strong> <strong><span>Mailroom Associate</span></strong><span> </span></p>
<p><strong><span>Reports To:</span></strong><span> The </span><strong><span>Mailroom Associate</span></strong><span> will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Job Overview:</span></strong><span> </span></p>
<p><span>The </span><strong><span>Mailroom Associate</span></strong><span> provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. </span><span> </span></p>
<p><span>Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service.</span><span> </span></p>
<p><span> </span></p>
<p><strong><span>Duties and Responsibilities:</span></strong><span> </span></p>
<ul>
<li><span>Provides 5-star customer service to all employees (in all forms of communication).</span><span> </span></li>
<li><span>Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.</span><span> </span></li>
<li><span><span>Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.</span></span><span> </span></li>
<li><span><span>Maintains records of receipt, mailing dates, and other required information.</span></span><span> </span></li>
<li><span>Manages outgoing mail/package transactions.</span><span> </span></li>
<li><span>Performs duties associated with shipping and receiving of materials.</span><span> </span></li>
<li><span>Notifies employees upon receipt of inbound deliveries.</span><span> </span></li>
<li><span>Distributes mail/packages to company personnel.</span><span> </span></li>
<li><span>Acts as point of contact for company personnel on mail/package inquiries.</span><span> </span></li>
<li><span>Submit work orders for certain requests.</span><span> </span></li>
<li><span>Maintains the Business Service Center area in a neat and orderly fashion.</span><span> </span></li>
<li><span>Monitors level of office supplies on the floor and replenishing and orders accordingly.</span><span> </span></li>
<li><span>Proactively seeks out additional work during downtime.</span><span> </span></li>
<li><span>Builds professional relationships with customers and other teams.</span><span> </span></li>
<li><span>Maintains professionalism and composure when interacting with all employees.</span><span> </span></li>
<li><span>Trains back-up and providing guidance on policies and procedures.</span><span> </span></li>
<li><span>Determines what additional support is needed when handling sensitive inquiries.</span><span> </span></li>
<li><span>Provides exceptional customer service to client.</span><span> </span></li>
<li><span>Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Competencies</span></strong><span>:</span><span> </span></p>
<ul>
<li><span>Strong verbal and written communication skills.</span><span> </span></li>
<li><span>Excellent customer service skills.</span><span> </span></li>
<li><span>PC skills MS Office Suite experience.</span><span> </span></li>
<li><span>Ability to handle multiple tasks simultaneously.</span><span> </span></li>
<li><span>Good organizational skills.</span><span> </span></li>
<li><span>Working knowledge of MFD equipment.</span><span> </span></li>
<li><span>Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.</span><span> </span></li>
<li><span>Possesses ability to work independently and is capable of completing projects.</span><span> </span></li>
<li><span>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Qualifications and Education Requirements:</span></strong><span> </span></p>
<ul>
<li><span>High School Diploma (or equivalent) required. </span><span> </span></li>
<li><span>2+ years prior work experience preferred.</span><span> </span></li>
<li><span>Ability to work assigned work hours determined by manager. </span><span> </span></li>
<li><span>Excellent organizational and time management skills.</span><span> </span></li>
<li><span>Analytical abilities and aptitude in problem-solving.</span><span> </span></li>
<li><span>Superb written and verbal communication skills.</span><span> </span></li>
<li><span>Current knowledge or ability to learn computer-based systems required for functions of position.</span><span> </span></li>
<li><span>Required to maintain an overall professional appearance and attitude.</span><span> </span></li>
<li><span>Adhere to all policies and procedures required.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Physical Demands:</span></strong><span> </span></p>
<ul>
<li><span>Approximately 50% of the time this position requires the below physical demands.</span><span> </span></li>
<li><span>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</span><span> </span></li>
<li><span>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</span><span> </span></li>
<li><span>Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.).</span><span> </span></li>
<li><span>Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension.</span><span> </span></li>
<li><span>Ability to lift or move 40 lbs. or greater frequently.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Travel: None or Negligible</span></strong><span> </span></p>
<p><span> </span></p>
<p><strong><span>Other Duties:</span></strong><span> </span></p>
<p><span>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span><span> </span></p>
<p><span> </span></p><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4502773008
published: 2025-01-22 20:48:56+00:00
title: Office Service Associate
location: New York, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4502773008
experience_level: MI
language: en
has_remote: False
description:
<p>#Temporary</p>
<p> </p>
<p>Responsibilities include servicing as primary POC for all shipping-related items and logging all incoming packages. The Office Service Associate submits online trouble tickets to We Work management for building maintenance issues. This position also maintains an inventory of pertinent office supplies and orders what's needed for operational duties.</p>
<p>The Office Service Associate helps with event coordination, which includes visitor pre-registration, supply requests,equipment setup and satying after hours to assist in large after hour events, if needed.<br/>Other responsibilities include maintaining various tracking logs and reports- utilizing Google Suite applications such as Google Sheets and Docs. This role supports the IT team by setting up desks and troubleshooting on-site issues, supporting the A/Vteam with the all-hands meetings, setting up calls and troubleshooting other issues for the conference room equipment, as needed. Assisting the kitchen staff by setting up and ordering daily Uber Eats lunch orders for employees, restocking snacks and beverages, setting up food during events, receiving and breaking down supply orders, ceating and posting signs around the office for events and meetings.<br/>Facilities support includes setting up vendor services for the account (Cintas, Shred-It and Harland) acting as the point of contact for building management and facilitating inventory management by re-ordering any low-stock inventory.</p>Pay Range<span>$21</span><span>—</span><span>$21 USD</span><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 4501655008
published: 2025-01-22 20:51:51+00:00
title: Receptionist
location: Tempe, Arizona, United States
application_url: https://job-boards.greenhouse.io/spsnorthamerica/jobs/4501655008
experience_level: MI
language: en
has_remote: False
description:
<p><strong><span>Job Title:</span></strong> <strong><span>Receptionist</span></strong><span> </span></p>
<p><span> </span></p>
<p><strong><span>Reports To:</span></strong><span> The </span><strong><span>Receptionist</span></strong><span> will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.</span><span> </span></p>
<p><span> </span></p>
<p><span> </span></p>
<p><strong><span>Job Overview:</span></strong><span> </span></p>
<p><span>The </span><strong><span>Receptionist </span></strong><span>provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience.</span><span> </span></p>
<p><span>Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service.</span><span> </span></p>
<p> </p>
<p><strong><span>Main Functions:</span></strong><span> </span></p>
<ul>
<li><span>Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors. </span><span> </span></li>
<li><span>Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events. </span><span> </span></li>
<li><span>Mail Service: will be cross-trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. </span><span> </span></li>
</ul>
<p> </p>
<p><strong><span>Duties and Responsibilities:</span></strong><span> </span></p>
<ul>
<li><span>Provides 5-star customer service to all employees and visitors (in all forms of communication).</span><span> </span></li>
<li><span>Answers incoming telephone calls and routes callers to the person who can best assist them.</span><span> </span></li>
<li><span>Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation’s Nondisclosure Agreement (NDA).</span><span> </span></li>
<li><span>Logs visitors into the registration system.</span><span> </span></li>
<li><span>Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge. </span><span> </span></li>
<li><span>Issues facility access cards to employees.</span><span> </span></li>
<li><span>Answers and properly routes global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service. </span><span> </span></li>
<li><span>Prioritizes calls and escalates customer service issues to the proper chain of command. </span><span> </span></li>
<li><span>Takes initiative to ensure the company phone and speed dial lists are current. </span><span> </span></li>
<li><span>Responsible for training a back-up and providing guidance on policies and procedures. </span><span> </span></li>
<li><span>Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate.   </span><span> </span></li>
<li><span>Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.). </span><span> </span></li>
<li><span>Follows up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day. </span><span> </span></li>
<li><span>Builds professional relationships with customers and other teams. </span><span> </span></li>
<li><span>Maintains the reception area in a neat and orderly fashion to include visitor reading materials.   </span><span> </span></li>
<li><span>Service and replenish the barista, pantry, conference, kitchen, or meeting areas.</span><span> </span></li>
<li><span>Will perform meeting room and conference room set-ups.</span><span> </span></li>
<li><span>Monitors the level of office supplies on the floor, and replenishes and orders accordingly.</span><span> </span></li>
<li><span>Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.</span><span> </span></li>
<li><span>Maintains professionalism and composure when interacting with all callers/visitors.</span><span> </span></li>
<li><span>Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone.</span><span> Provides back of office coverage as needed.</span><span> </span></li>
<li><span>Proactively seeks out additional work during downtime. </span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Competencies</span></strong><span>:</span><span> </span></p>
<ul>
<li><span>Driven by client satisfaction</span><span> </span></li>
<li><span>Strong integrity, solid business ethics</span><span> </span></li>
<li><span>Excellent communication skills</span><span> </span></li>
<li><span>Expert in customer service skills, professional attitude, and appearance</span><span> </span></li>
<li><span>Good organizational skills</span><span> </span></li>
<li><span>Ability to maintain confidentiality </span><span> </span></li>
<li><span>Strong attention to detail</span><span> </span></li>
<li><span>Strong aptitude in effectively managing time and on-going tasks </span><span> </span></li>
<li><span>Results-oriented</span><span> </span></li>
<li><span>Works well with people both internal (SPS) and external (assigned client) </span><span> </span></li>
<li><span>Fast learner</span><span> </span></li>
<li><span>Good at following instructions and handling change and/or adverse situations in customer service environments</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Qualifications and Education Requirements:</span></strong><span> </span></p>
<ul>
<li><span>High School Diploma (or equivalent) required. </span><span> </span></li>
<li><span>1-3 years prior work experience. Strong preference in previous administrative/reception/concierge professional experience.</span><span> </span></li>
<li><span>Ability to work assigned work hours determined by the manager. </span><span> </span></li>
<li><span>Excellent organizational and time management skills.</span><span> </span></li>
<li><span>Analytical abilities and aptitude in problem-solving.</span><span> </span></li>
<li><span>Superb written and verbal English communication skills.</span><span> </span></li>
<li><span>A strong task-driven personality driven by customer satisfaction.</span><span> </span></li>
<li><span>Ability to multi-task and prioritize tasks, assignments, and customer needs.</span><span> </span></li>
<li><span>Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas.</span></li>
<li><span>Required to maintain an overall professional appearance and attitude.</span><span> </span></li>
<li><span>Adhere to all policies and procedures required.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Physical Demands:</span></strong><span> </span></p>
<ul>
<li><span>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</span><span> </span></li>
<li><span>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</span><span> </span></li>
<li><span>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).</span><span> </span></li>
<li><span>Ability to lift or move 40 lbs. or greater frequently.</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><strong><span>Travel: None or Negligible</span></strong><span> </span></p>
<p><span> </span></p>
<p><strong><span>Other Duties:</span></strong><span> </span></p>
<p><span>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span><span> </span></p>
<p><span> </span></p><p><span><strong>WHAT WE OFFER</strong></span></p>
<ul>
<li><span><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li>
<li><span><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li>
<li><span><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li>
<li><span><strong>Benefit Offerings: </strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span>
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
<p><span><strong><span>About SPS</span></strong></span></p>
<p><span><strong>SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.</span></p>
<p><span>In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.</span></p>
<p><span><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p>
<p><span><span>At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p>
<p><span><span>SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.</span></span></p>
<p><strong><span><span>To view our privacy policy, click on the link below:</span></span></strong></p>
<p><a href="https://app.news.spsglobal.com/e/er?s=2771&amp;lid=6357&amp;elq=~~eloqua..type--emailfield..syntax--recipientid..encodeFor--url~~">SPS-North America Privacy Policy</a></p>
<p> </p>


ext_id: 6492083
published: 2025-01-22 12:22:37+00:00
expired: 2025-01-25 17:02:08+00:00
title: Account Director
location: Slough, England, United kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6492083
experience_level: EX
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span><span lang="EN-GB"><span>Account Director</span></span><span> (6 Months FTC)</span></span></p>
<p><strong><span>Location: </span></strong><span>Hybrid working-</span><span><span lang="EN-US"><span>1 day </span><span>a week in our Sloug</span><span>h office</span></span></span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span>Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation?</span><span> </span></p>
<p><span>This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.</span><span> </span></p>
<p><span>The Account Director is responsible for running creative and production processes and working alongside our team to drive a project from brief to delivery. They have a good understanding of digital disciplines, and are confident working in agency teams. They create timing plans and budgets within our Traffic system, assume responsibility for the review and approval process of creative output and ensure the projects they own, run on time and on budget.</span></p>
<p><span>You will need to be great with creative teams and account teams alike, hardworking and passionate about creativity and producing the best product you can. The process is key, and someone who really respects and understands that, although creative needs freedom, it also needs to follow a framework and process to allow it to thrive.</span></p>
<p><span>This role will be underpinned by passion and ambition, and those with experience in running digital content and social campaigns within a creative agency will have an advantage.</span> <span>What we want to see is a proven track record of producing multiple complex projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects.</span></p>
<p><span>Most important, this role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.  </span><span> </span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li>Client Relationship 
<ul>
<li>Work in true collaboration with the client and be responsible for Brand Guardianship on their projects to ensure the client experience is as positive as possible. </li>
<li>Be the trusted advisor of the client, ensuring that you are the go-to and most trusted person on the account. </li>
<li>Own the execution of projects and ensure client satisfaction is maintained throughout the project. </li>
<li>Anticipate and manage any issues by staying in close contact with the client and truly understanding what they need. </li>
<li>Project Set Up </li>
<li>Taking overall ownership of integrated creative projects from brief to fulfillment. </li>
<li>Working closely with strategy and account teams in preparing social strategy and milestones for the client. </li>
<li>Liaising with clients to determine campaign scope and produce estimates and schedules. </li>
<li>Identifying, exploiting and managing ad hoc opportunities when they arise. </li>
<li>Working with account teams to agree and create timing plans and estimates within our internal Traffic system. </li>
<li>Estimating complex, cross-platform social projects. </li>
<li>Take overall financial control of their projects, including profitability, accuracy of forecasting, as well as fee negotiation, providing regular and timely reports to the management. </li>
</ul>
</li>
<li>Project Delivery 
<ul>
<li>Schedule projects in line with the correct internal resource and help to source external resource where necessary. </li>
<li>Ensure projects follow the agency process and are completed on time and on budget. </li>
<li>Work closely with Digital / TV / Print Producers to unify skills needed to execute integrated campaigns. </li>
<li>Motivate and manage teams under tight deadlines. </li>
<li>Educate and manage internal stakeholders in relevant production processes where necessary. </li>
<li>Drive efficiency and creative excellence at all times. </li>
</ul>
</li>
<li>Reporting  
<ul>
<li>Provide job reporting to the Design Lead (DL) on a regular basis to ensure projects are running correctly, to budget and schedule. </li>
<li>Ensures they understand how to report and manage operational income for their projects in a timely and accurate manner. </li>
<li>Escalates any queries concerning invoicing, or estimates provided by the studio on their projects to the DL and AM. </li>
</ul>
</li>
<li><span lang="EN-GB"><span>You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues</span></span></li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span>Experience managing digital and integrated campaigns in a creative and production agency. </span><span> </span></li>
<li><span>Strong track record in executing campaigns across multiple platforms in particular social media.</span><span> </span></li>
<li><span>Used to leveraging the experience of video and photography Producers as part of a holistic approach to campaign execution.</span><span> </span></li>
<li><span>Previous experience of Project Budget Management and Scheduling.</span><span> </span></li>
<li><span>Previous line management experience</span></li>
<li><span>Excellent client engagement skills with the ability to proactively organize and influence clients and build strong and effective working relationships.</span><span> </span></li>
<li>Have a positive, can-do outlook, willing to leverage experience to provide the best solution for each project you own. </li>
<li>Be willing to share your experience where relevant and when it adds to the offering to the client. </li>
<li>A pro-active and can do approach and used to moving at speed to deliver effective work and client solutions. </li>
<li>Be financially conscientious when managing the delivery of a project, ensuring all relevant parties are aware of the financial implications of delays, additional amends and re-briefs. </li>
<li>Be able to verify the qualitative and quantitative output of a project against the project objectives. </li>
<li>Act as the first line of contact and digital expert for the team, in the life cycle of a digital project. </li>
<li>Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service. </li>
<li>Be unafraid to ask questions and have an innate ability to identify and manage project risk. </li>
<li>Knowledge of creating content for CMSs and E-commerce would be a bonus. </li>
<li><span lang="EN-GB"><span>You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role</span></span></li>
</ul>
<p><span>Req ID:</span><span> 11514<br/>#LI-KA1 #LI-director #Hybrid</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6537966
published: 2025-01-22 12:22:37+00:00
title: Account Director
location: Nottingham, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6537966
experience_level: EX
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Account Director </span></p>
<p><strong><span>Location: </span></strong><span> Nottingham, England, United Kingdom (3-days a week onsite)</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span>Working in partnership with our client, Boots UK, the Account Director leads the team to create powerful and impactful in-store materials. The role delivers an exceptional level of strategic thinking, client service and creative thinking, as well as having an active role in new business opportunities to lead growth. </span><span>The Account Director develops and builds strong relationships with clients at a senior level, becoming a trusted and valued advisor. </span><span> </span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li><span>Work in true collaboration with the client and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible. </span><span> </span></li>
<li><span>Take overall financial control of accounts, including profitability, accuracy of forecasting, late payment, as well as fee negotiation, providing regular and timely reports to the Senior Account Director.  </span><span> </span></li>
<li><span>Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.</span><span> </span></li>
<li><span>Accountable for the delivery of growth targets for the account.</span><span> </span></li>
<li><span>Escalation point if the client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this.</span><span> </span></li>
<li><span>Negotiate to create win-win compromises with your client on behalf of your team members where needed.</span><span> </span></li>
<li><span>Identify new business opportunities through relationships, introducing IIG’s &amp; Y&amp;MJ capabilities where appropriate.</span><span> </span></li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span>Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.</span><span> </span></li>
<li><span>Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth</span><span> </span></li>
<li><span>A proven track record of commercial growth across new and existing business</span><span> </span></li>
<li><span>First-rate communications skills, with the ability to be articulate in person and in writing and strong presentation skills with an innate rapport build</span><span> </span></li>
<li><span>The ability to manage and develop junior team members.</span><span> </span></li>
<li><span>A clear understanding of all IIG group products and how to utilise this knowledge to the accounts advantage. </span><span> </span></li>
<li><span>Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.</span><span> </span></li>
<li><span>Highly creative with the ability to generate ideas and practically contribute to studio output.</span><span> </span></li>
<li><span>Proficient in Microsoft Office and other related software.</span><span> </span></li>
</ul>
<p><span>Req ID:</span><span> 11859<br/><span>#LI-LE1 #LI-director #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6532401
published: 2025-01-22 12:22:37+00:00
title: Account Director
location: Prague, Czech Republic
application_url: https://job-boards.greenhouse.io/oliver/jobs/6532401
experience_level: EX
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Account Director </span></p>
<p><strong><span>Location: </span></strong><span> Prague, Czech Republic <strong>(O<span lang="EN-US"><span>ffice</span><span><span> </span>presence</span><span><span> </span>expected at minimum 3 days per wee</span></span><span lang="EN-US"><span>k)</span></span></strong></span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p>You should be a strong strategic thinker, with an agency background. You will be working closely with the Client as long-term business partners, steering the development of their brand and marketing strategies.</p>
<p>This role requires a courteous, positive and high-energy individual with great people skills. Someone who works hard, but has fun with it and who can demonstrate a proven track record of driving complex projects forward in a timely fashion. You should have a meticulous attention to detail, establishing yourself as a safe pair of hands ensuring nothing falls through the cracks on projects or the day-to-day management of the account.</p>
<p>Experience in and a passion for championing and producing engaging and business-driving creative across a fully integrated channel mix is a must.</p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li>Drive client strategy and become the primary client contact for key clients, ensuring the OLIVER provides a lead agency role</li>
<li>Understand our agency offering to lead new business opportunities in collaboration with the CSD, making key decisions and playing a crucial role in developing these opportunities</li>
<li>Define deliverable client objectives and set standards of excellence for all client activity, driving commitment from all levels of the team</li>
<li>Monitor and review the processes and skills of the team ensuring the clients receive best in class service</li>
<li>You are able to challenge the client when necessary, whilst keeping a positive relationship.</li>
<li>You negotiate to create win-win compromises with your client on behalf of your team members where needed.</li>
<li>Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development</li>
<li>Responsible for week, monthly and quarterly reporting</li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span> Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.</span></li>
<li><span> The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.</span></li>
<li><span> Knowledge of account management and invoicing.</span></li>
<li>Be someone that is commercially astute with a real attention to detail that is passionate about bringing out the very best in the people you manage</li>
<li><span> Proficient in Adobe CC, Microsoft Office, and other related software.</span></li>
<li><span> Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.</span></li>
<li><span> Lean in attitude to support where needed across the team.</span></li>
</ul>
<p><span>Req ID:</span><span> 11766<br/><span>#LI-AB1 #LI-midsenior #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6440768
published: 2025-01-22 12:22:37+00:00
title: Account Manager
location: Chiswick, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6440768
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Account Manager</p>
<p><strong>Location: </strong>Chiswick, England, United Kingdom</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>OLIVER is looking for a Project/Account Manager to join our client's team. The role will be based for two days at the client's offices in Chiswick, but from time to time the Account Manager will work from OLIVER HQ – Rosebery Av. You should be a strong leader, with a creative or agency background. In the role as an Account Manager, you will be working closely with clients, steering the development of multiple brands. This role requires a courteous, positive and high-energy individual with great people and organisational skills. Someone who works hard but has fun with it and who can demonstrate a proven track record of driving multiple complex projects forward in a timely fashion. You should have a meticulous attention to detail, establishing yourself as a safe pair of hands ensuring nothing falls through the cracks on projects or the day-to-day management of the account. Working on-site with clients and colleagues you will deliver a breadth of global requirements for clients ranging from creative ideation and copywriting, social and campaign asset development and production, right through to delivery of global master assets</p>
<h3><strong>What you will be doing:</strong></h3>
<p><strong>Client Management:</strong></p>
<ul>
<li>Strong client management responsibility.</li>
<li>You are confident with clients, and have a consistent record of taking, interpreting and delivering projects, within agreed timeframes – under high pressure environments.</li>
<li>You are able to challenge the client when necessary, whilst keeping a positive relationship.</li>
<li>You negotiate to create win-win compromises with your client on behalf of your team members where needed.</li>
</ul>
<p><strong>Project Management:</strong></p>
<ul>
<li>Defining project scope and creating plans that outline tasks, resources, timelines, and deliverables.</li>
<li>Creating and managing timelines and delivery of multiple projects simultaneously.</li>
<li>Booking and managing creative and design resource, including the briefing of these teams.</li>
<li>Estimating costs, establishing budgets, tracking spending, and adjusting as necessary.</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>An experienced account handler at Project/Account Manager level.</li>
<li>You will be articulate and engaging and generally a natural in front of senior clients.</li>
<li>A passion for social media, creative, content and technology is a must.</li>
<li>Social media and content ideation experience is essential.</li>
<li>Photography and video shoot, along with website and digital content creation experience is preferred.</li>
<li>You will be able to correctly estimate time plans and ensure that you have all the data and assets your team need in order to deliver to or exceed client expectations.</li>
<li>Providing GP &amp; MI reports (training is provided).</li>
<li>Work collaboratively with the OLIVER central team and partner agencies in the Inside Ideas Group.</li>
<li>The role needs someone who is capable of thinking on their feet, and who is happy to challenge and question along the process.</li>
<li>Encouraging a positive, proactive solution-first attitude, with clear communication at all stages of the process.</li>
</ul>
<p>Req ID: 11211</p>
<p><span>#LI-LE1 #LI-midsenior #LI-Hybrid</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6346930
published: 2025-01-22 12:22:37+00:00
title: Account Manager (FTC - 12 months)
location: Dubai, United Arab Emirates
application_url: https://job-boards.greenhouse.io/oliver/jobs/6346930
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><u>Role:</u></strong> Account Manager (FTC - 12 months) - with Arabic &amp; English</p>
<p><strong><u>Location:</u></strong><strong> </strong>Dubai, United Arab Emirates </p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>OLIVER is a global marketing agency. Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with this client in 2015 building out a language localisation team and since then we have launched 5 other teams spanning from shoot production to toolkit creation and we are now embarking on our biggest venture with them on building a centralised adaptation global team. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, our client has been defining sport culture since the beginning. And they’re not done. We are working with them to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs. Our team will support our clients global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as our clients bespoke global adaptation agency, working at the heart of their business. We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.The Dubai Account Manager develops and builds strong relationships with the local clients, becoming a trusted and valued advisor and delivery specialist. Reporting to the Jr. Account Director, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances. The role delivers an exceptional level of client service and creative thinking, as well as having an active role in driving efficiencies and lead growth across all the categories including Originals, Football, Running, to name a few.<span> </span></p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li><span>Understand the importance of brands and working within brand guidelines.  </span> A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market. </li>
<li>Experience with global creative toolkits, market adaptations, and localisations. </li>
<li>The pro-actively own and manage local client engagement and relationship management. </li>
<li>Effective project management through the full lifecycle using project governance as directed by the client – receiving and interrogating briefs, attending and driving regular client and internal status meetings, escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions.  </li>
<li>The ability to drive and motivate a team and project through to successful completion. </li>
<li>Run account meetings and take responsibility for service levels and KPIs. </li>
<li>Work closely with clients to create strong concepts from initial briefing. Understanding the local nuances to their local markets.</li>
<li>You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams.</li>
<li>Work closely with production leads and creatives to develop a brief from beginning to end.  </li>
<li>You ideally need to come from a background in production with a strong delivery background.  You should already understand the process and nuances for delivery high volumes of adaptation work.  <span> </span></li>
<li>Growing strong relationships with the different agencies, including their, creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver the media agencies and printers to their timelines.</li>
<li>A strong passion for sport and particularly for the client's brand. <span> </span></li>
<li>Ideally a strong background in a retail environment, both online and offline.<span> </span></li>
</ul>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>The ability to manage both individual and project workloads and identifying challenges and risks within them. You will work with your Jr. Account Director on mitigation and solutions to ensure we deliver to brief. </li>
<li>Executional rigour, competent in multitasking and great organisational skills. </li>
<li>The ability to combine and translate complex material from different sources and contexts </li>
<li>into stories and content that engage and resonate with in-market target audience. </li>
<li>Competent in presenting and communicating ideas to clients. </li>
<li>Experience working with retail/ sports products.</li>
<li>3-4 years of relevant experience in: 
<ul>
<li>Paid Media</li>
<li>Digital &amp; Programmatic</li>
<li>Print</li>
<li>Social</li>
<li>OOH</li>
<li>Retai</li>
<li>Production</li>
<li>Adapting and Activating Toolkits </li>
</ul>
</li>
</ul>
<p><u>Job Id:</u> 11143</p>
<p><span>#LI-JP1 #LI-Onsite #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6532791
published: 2025-01-22 12:22:37+00:00
expired: 2025-01-25 17:02:14+00:00
title: Account/Project Manager
location: Amsterdam, Netherlands
application_url: https://job-boards.greenhouse.io/oliver/jobs/6532791
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Account/Project Manager</p>
<p><strong>Location: </strong>Amsterdam, Netherlands</p>
<p><strong>Employment Type:</strong> 12-month FTC with view to extend</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p><span>OLIVER is a global marketing agency.  Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with the client in 2015 building out a language localisation team and since then we have launched 5 other teams spanning from shoot production to toolkit creation.</span> <span>With an unmatched history and tradition of creating iconic products, consumer connections and experiences, the client has been defining sport culture since the beginning. And they’re not done. We are working with the client to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs.</span> <span>Our team will support the client’s Europe markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team serves as the client's bespoke global adaptation global agency, working at the heart of their business.</span><span> </span><span>We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic. </span><span> </span></p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li><span>Working with local supplied creative, delivering end to end management of above the line (paid media) local campaigns. Channels: Retail and in-store advertising, Digital, Social, OOH, DOOH and Press  </span></li>
<li>End to end management of all asset creation across; Retail and in-store advertising, Digital, Social, OOH, DOOH and Press.  </li>
<li>Working with offsite / international hubs to deliver work</li>
<li>Delivering project ownership, with support from the Account Team, including: 
<ul>
<li>Interrogating and adapting client briefs so they’re Production and Studio friendly</li>
<li>Working with client to forecast and plan workloads</li>
<li>Planning and booking the required studio resource with the Resource Manager<span> </span></li>
<li>Briefing work to the creative team to execute</li>
<li>QC of all assets before sharing with clients</li>
<li>Managing review and amends with clients</li>
<li>Developing and managing project timelines</li>
<li>Estimating how long a job will take<span> </span></li>
<li>Communicating project milestones to all relevant team members</li>
<li>Final delivery of assets to client and media partners</li>
<li>Gathering and presenting client data to drive account growth<span> </span></li>
<li>Work collaboratively within the team to deliver high quality work</li>
<li>Daily and weekly status reports delivered both internally and externally with client</li>
<li>Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so<span> </span></li>
</ul>
</li>
</ul>
<ul>
<li><span>Be pro-active and therefore anticipate and rectify issues at the project outset before they become a problem. Identify, manage and mitigate against project risks at all times</span></li>
<li>Plan and schedule projects efficiently, therefore ensuring the optimum use of company resources</li>
<li>Communicate project status both internally and externally according to agreed account process</li>
<li>Oversee the creative output; acting as guardian to ensure quality is kept high across all projects</li>
<li>Strive to follow and implement the best practice production process within OLIVER and with clients</li>
<li>A strong passion for sport and particularly for the client's brand. <span> </span></li>
<li>Ideally a strong background in advertising campaign production.<span> </span></li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li><span>2-4 years experience working in an agency / high volume production environment </span></li>
<li>Experience working in an advertising agency; sports and lifestyle category is a plus</li>
<li>Experience delivering creative or creative production for digital, retail and paid media campaigns <span> </span></li>
<li>Cross channel experience; Retail and in-store advertising, Digital, Social, OOH, DOOH and Press <span> </span></li>
<li>Experience with multiple projects across multiple languages at once</li>
<li>A solid understanding of channel best practices<span> </span></li>
<li>A mindset that thrives in a fast-paced environment, with high volumes of activity</li>
<li>Be a solution focused team member, with confident communication skills both internally and externally with client </li>
<li>Strong project management skills and highly detail-oriented and organised </li>
<li>Ability to quickly immerse in brands<span>, </span><span>problem-solve and be fully into role within 90 </span>days</li>
<li>Smooth team operations with flawless execution of projects on time and with excellence</li>
<li>Confident in contributing to daily and project stand-ups </li>
<li>A basic understanding of Adobe Photoshop, InDesign and AfterEffects and what they’re used for</li>
<li>Good understanding of how long things take and ability to estimate time required for creatives</li>
<li>Understanding of Celtra is a plus</li>
<li>Past experience in managing external stakeholder relationships such as media agencies  </li>
<li>Comfortable with working with remote clients and functional team in different time zones and cultures</li>
<li>Experience managing projects from briefing to delivery</li>
<li>Desire to mentor and help junior members of the team in their own development is plus<span> </span></li>
</ul>
<p>Req ID: 11860</p>
<p><span>#LI-JP1 #LI-Hybrid #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6454291
published: 2025-01-22 12:22:37+00:00
title: Art Director
location: Durban, South Africa
application_url: https://job-boards.greenhouse.io/oliver/jobs/6454291
experience_level: EX
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Art Director </p>
<p><strong>Location: </strong>Durban, South Africa</p>
<p> </p>
<p><strong>About the role:</strong></p>
<p>Working in a team under the leadership of a Group Head and ECD to conceptualise and execute campaigns based on both client and internal briefs.</p>
<ul>
<li>Present work imaginatively and confidently to clients and senior creatives.</li>
<li>Be skilled in design and conceptualisation.</li>
<li>Maintain exceptionally high standards for execution and attention to detail.</li>
<li>Collaborate and communicate well with the team and other departments.</li>
<li>Have an eternally positive disposition especially when the going gets rough</li>
</ul>
<p><strong>What you will be doing:</strong></p>
<ul>
<li>Concept Development: Collaborate with copywriters and creative teams to generate and execute bold, innovative ideas for digital campaigns across various platforms (social media, web, mobile, and more).</li>
<li>Design Excellence: Deliver visually compelling creative that aligns with client objectives, brand guidelines, and user experience best practices.</li>
<li>Team Collaboration: Work closely with designers, strategists, and developers to ensure cohesive storytelling and seamless execution of creative ideas.</li>
<li>Client Engagement: Present concepts and creative work to clients confidently, articulating your vision and rationale clearly.</li>
<li>Trend Analysis: Stay ahead of emerging digital and design trends, incorporating fresh, cutting-edge ideas into your work.</li>
<li>Mentorship: Guide junior creatives, providing constructive feedback and nurturing talent within the team.</li>
</ul>
<p><strong>What you need to be great in this role:</strong></p>
<ul>
<li>Tertiary qualification in Art Direction / Graphic Design</li>
<li>At least 4 years’ experience working as an Art Director with 1 year being in a Mid level role within an Advertising Agency</li>
<li>Strong portfolio that demonstrates a range of conceptual work from ATL to Digital (awards/finalists a must)</li>
<li>Excellent conceptual and design skills</li>
<li>Proficient in MS Office (i.e. Word / PowerPoint etc.)</li>
<li>Knowledge of and experience in Adobe Creative Suite applications </li>
<li>Strong communication &amp; presentation skills</li>
<li>Strong multi-tasking skills (ability to work on more than one brief at any given time)</li>
<li>Additional Information</li>
<li>Team player with the ability to work independently </li>
<li>Ability to work well in a highly pressurized, fast-paced environment</li>
<li>Curious, imaginative creative mind with a passion for everything advertising related</li>
<li>Meticulous with attention to detail</li>
<li>Proactive - a “can do” attitude and willing to go the extra mile</li>
<li>Accountable</li>
<li>Solution and deadline driven</li>
</ul>
<p>Req ID: 11468</p>
<p><span>#LI-MR1 #LI-Onsite #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6525144
published: 2025-01-22 12:22:37+00:00
title: Artworker (50% Position)
location: Prague, Czech Republic
application_url: https://job-boards.greenhouse.io/oliver/jobs/6525144
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Artworker (50% Position)</p>
<p><strong>Location: </strong>Prague, Czech Republic <strong>(O<span lang="EN-US"><span>ffice</span><span><span> </span>presence</span><span><span> </span>expected at minimum 1 day per wee</span></span><span lang="EN-US"><span>k)</span></span></strong></p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>Working onsite with our client, the Artworker will be a key member of the team providing print, online artwork and design services. The Artworker takes personal responsibility for client liaison on allocated jobs, time management and on-brief output.</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Produce high quality artwork in line with a given brief and industry standards for print and digital formats</li>
<li>Work collaboratively in a team to develop and execute innovative ideas</li>
<li>A good understanding of typography, space and layout as well as text formatting</li>
<li>Good working knowledge of repro and print processes, including colour management</li>
<li>Good working knowledge of the Adobe Creative Suite, including; InDesign, Illustrator and Photoshop</li>
<li>Basic retouching skills</li>
<li>Comfortable working to short deadlines and fast turnaround times.</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>Excellent art-working skills across integrated media and experience in management of artwork collateral</li>
<li>The ability to take, interpret and deliver creative artwork and presentation projects</li>
<li>The ability to adhere to brand guidelines</li>
<li>Strong Adobe CS (InDesign, Illustrator and Photoshop) skills</li>
<li>A great team player with a client centric focus and the ability to build strong and effective working relationships</li>
<li>A keen eye for consistency across multiple jobs</li>
<li><strong>Are you available for a 50% position, working once a week at the client's office in Prague</strong></li>
</ul>
<p>Req ID: 11768</p>
<p><span>#LI-AB1 #LI-midsenior #LI-Onsite</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6542373
published: 2025-01-22 12:22:37+00:00
title: Audience Intelligence Lead
location: London, England United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6542373
experience_level: SE
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Audience Intelligence Lead </span></p>
<p><strong><span>Location: </span></strong><span> London, England, United Kingdom (2 days a week from our London offices)</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span lang="EN-GB"><span>The Audience Intelligence Lead joins at an exciting time as we evolve our approach to understanding audiences and designing experiences for them. This role will drive forward the use of data across social, search, and advanced analytics to enhance our overall capabilities and the services we offer. Are you ready to lead innovation in audience engagement with us?</span></span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li><strong><span>Lead Audience Intelligence Solutions</span></strong><span>: Act as the principal expert in all Audience Intelligence solutions, providing oversight on projects and serving as the key liaison for clients and internal stakeholders. Champion insight practices and build innovative solutions to enhance client offerings.</span></li>
<li><strong><span>Data Management and Analysis</span></strong><span>: Utilise premier tools like Brandwatch and GWI to construct advanced Boolean queries, manage extensive dashboards, and develop custom audiences for targeted analysis. Interrogate data and cross-reference with other sources to extract meaningful audience insights.</span></li>
<li><strong><span>Social Media Management Expertise</span></strong><span>: Command expertise in platforms such as Quintly, Sprinklr, and others to manage social analytics for paid and organic frameworks and influencer marketing. Drive execution of comprehensive reporting, dashboarding solutions, and audits.</span></li>
<li><strong><span>Data Storytelling and Reporting</span></strong><span>: Organise and interpret data for effective reporting, develop strategic data narratives, and present insights aligned with business strategies. Apply techniques like semiotics and psychographics to enrich audience understanding.</span><span> </span></li>
<li><strong><span>AI and Business Expertise</span></strong><span>: Act as a champion for AI by staying informed on AI solutions and industry advancements, applying new tools and practices to continually enhance project and process outcomes. Lead thought leadership initiatives to drive team and business knowledge forward.</span></li>
<li><strong><span>Project Leadership and Vendor Management</span></strong><span>: Oversee project scoping, costing, and retrospection in collaboration with the Insight &amp; Effectiveness Director. Maintain vendor relations, onboard new technologies, and champion the integration of Audience Intelligence into the broader business landscape.</span></li>
<li><strong><span>Team Development and Process Improvement</span></strong><span>: Offer support, training, and enhancement of internal processes to improve project execution. Lead internal and client meetings, developing solutions for growth and operational efficiency.</span> </li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span>Technical Proficiency: Mastery of tools like Brandwatch, GWI, and social media management suites. Strong skills in Excel, GoogleSheets, search data analytics, and dashboarding solutions.</span><span> </span></li>
<li><span>Leadership and Communication: Ability to lead teams with positivity and professionalism. Excellent capability in holding meetings, leading client calls, and conducting training sessions. Confident when managing client expectations and delivering comprehensive insights.</span></li>
<li><span>Analytical and Strategic Thinking: Demonstrated strength in data analysis, interpretation, and building insightful narratives. Competency in developing strategic frameworks for social insights and business intelligence.</span></li>
<li><span>Project and Time Management: Exceptional organizational skills with the ability to deliver projects independently and manage resources efficiently. Expertise in conducting project reviews, setting objectives, and maintaining alignment with broader business goals.</span><span> </span></li>
<li><span>Proficient in Large Language Models (LLMs) and AI insight tools:  Solid hands-on experience with LLMs and AI technologies, paired with a comprehensive understanding of their applications. Competent in critiquing and providing best practices to optimize the use of AI tools for maximum effectiveness.</span><span> </span></li>
<li><span>Continuous Learning and Adaptability: A proactive mindset geared towards learning and adopting new market tools and practices. Display creativity and foresight in implementing innovative solutions that keep the team and business at the cutting edge.</span></li>
<li><span>Collaboration and Team-Oriented Attitude: Strong collaborator who engages on both professional and social levels with team members. Ba team player who values feedback and fosters an environment of mutual respect and learning.</span></li>
<li><span>Commercial Insight: Sharp commercial acumen with an ability to offer solution-driven insights that balance business objectives with client needs.</span><span> </span></li>
</ul>
<p><span>Req ID:</span><span> 11367<br/><span>#LI-KA1 #LI-midsenior #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6276251
published: 2025-01-22 12:22:37+00:00
title: Business Development Executive, FTC - 18 months (w/m/d)
location: Germany
application_url: https://job-boards.greenhouse.io/oliver/jobs/6276251
experience_level: EX
language: de
has_remote: True
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Business Development Executive, FTC - 18 months (w/m/d)</p>
<p><strong>Location:</strong> Deutschland (100% Remote)</p>
<p>Unser Wert liegt in der Entwicklung maßgeschneiderter Agentur-Ökosysteme für Marken, die agiler, kosteneffizienter und hochwirksamer sind. Diese Agenturen vor Ort entwickeln sich zusammen mit den sich ändernden Anforderungen unserer Kunden weiter und liefern außergewöhnliche Arbeit in schnellerem Tempo.<br/><br/>Das Herzstück der OLIVER-Agentur ist ein strategischer, kreativer und technischer Hub – ein dynamisches Nervenzentrum, das Projektunterstützung und zusätzliche Ressourcen bietet. Dadurch bleiben wir agil, flexibel und äußerst reaktionsschnell.<br/><br/>Dieses Modell bringt uns näher an unsere Kunden, fördert die langfristige Bindung, ermöglicht Upselling-Möglichkeiten und sichert nachhaltiges Wachstum für die Zukunft.<strong><br/></strong></p>
 
Zu den Aufgaben gehören:<br/>
<ul>
<li>Generierung von Leads durch proaktive telefonische Kontaktaufnahme und Social-Media-Marketing</li>
<li>Verkauf einer Reihe von kreativen und digitalen Agenturdienstleistungen, wie z. B. Online- und Offline-Kreativdesign, Social-Media-Management, digitale Lösungen, Texterstellung, Videografie und Marketing-Technologie</li>
<li>Aufbau und Pflege langfristiger, profitabler Kundenbeziehungen bei gleichzeitiger Bereitstellung außergewöhnlicher Dienstleistungen für bestehende Kunden</li>
<li>Identifizierung und Nutzung neuer Geschäfts-Entwicklungsmöglichkeiten, um einen starken Kundenstamm aufzubauen und aufrechtzuerhalten</li>
<li>Ausbau von Marktchancen durch vielfältige Vertriebskanäle und -strategien</li>
<li>Erfassung und Analyse von Vertriebsdaten, um Erkenntnisse zu gewinnen und die Leistung zu optimieren</li>
<li><span>Über Branchentrends, Produkte und Aktivitäten der Konkurrenz auf dem Laufenden bleiben, um die Vertriebsaktivitäten zu informieren und zu optimieren.</span></li>
</ul>
Erforderliche Erfahrung:<br/>Diese Rolle ist ideal für jemanden mit mehr als 2+ Jahren Erfahrung im Vertrieb, vorzugsweise in einem schnelllebigen und dynamischen Umfeld. Sie bietet die Gelegenheit, in den fortgeschrittenen Lösungsverkauf einzutauchen und große, komplexe Geschäfte abzuwickeln.<span><br/></span>

 
<span>Wichtige erforderliche Eigenschaften</span>:

<ul>
<li>Selbstvertrauen mit ausgeprägter Lernfähigkeit im Job</li>
<li>"Hunger", Belastbarkeit, Intelligenz und Siegeswille</li>
<li>Ehrgeiz gepaart mit viel Energie und einer nachgewiesenen Erfolgsbilanz beim Abschluss von Geschäften</li>
<li>Anpassungsfähigkeit, um Verkaufsansätze an die unterschiedlichen Kundenbedürfnisse anzupassen</li>
<li>Geschickt bei der Priorisierung von Leads und der Optimierung des Umsatzes durch effektives Pipeline-Management</li>
<li>Geschäftssinn mit hervorragenden Projekt- und Zeitmanagement-Fähigkeiten</li>
<li>Eigenmotiviert, selbstbewusst und in der Lage, unabhängig zu arbeiten</li>
<li>Hervorragende Kommunikationsfähigkeiten und Fähigkeiten zum Aufbau von Beziehungen</li>
<li>Unternehmergeist mit der Entschlossenheit, sich hervorzutun und erfolgreich zu sein.</li>
<li>Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift</li>
<li><strong>Gute Kenntnisse des deutschen Marktes, mit Bonuspunkten für Erfahrung im Marketing.</strong></li>
</ul>
<p>Req ID: 10644</p>
<p><span>#LI-AB1 #LI-Hybrid #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6545419
published: 2025-01-22 12:22:37+00:00
title: Business Director
location: London, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6545419
experience_level: EX
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role:</strong> Business Director</p>
<p><strong>Location: </strong>London, England, United Kingdom (2-3 days a week from our London offices)</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p><span>We are seeking an experienced Business Director to lead our shopper and POSM adapt service. This role will partner with the Shopper, Customer Marketing and Commercial teams for a key client, a world leading beverage company. This role involves strategic leadership, quality assurance, team development and financial management to drive client success. </span><span>The ideal candidate will possess a deep understanding of below the line marketing, have experience with FMCG clients and demonstrate a proven track record in managing and growing client accounts. This role will line manage the client-facing project management team, and work closely with the Head of Studio and Creative Director. This role will report into the Managing Partner. </span></p>
<h3><strong>What you will be doing:</strong></h3>
<p><strong><span>Client Relationship Management</span></strong><span> </span></p>
<ul>
<li><span>Promote OLIVER’s business model of building bespoke agency solutions for clients.</span></li>
<li>Build and maintain a strong and long-lasting partnership with the client. <span> </span></li>
<li>Serve as the primary contact, ensuring satisfaction and trust. <span> </span></li>
<li>Collaborate with senior clients on advertising and content requirements.</li>
<li>Ensure that OLIVER delivers to the expected service level .</li>
<li>Act as the escalation point and resolve service issues with a collaborative approach  .</li>
<li>Negotiate win-win solutions with clients where needed. <span> </span></li>
<li>Stay informed about industry and consumer trends and translate them into actionable strategies.<span> </span></li>
</ul>
<p><strong><span>Strategic Leaderships</span></strong><span> </span></p>
<ul>
<li><span>Develop and execute the account strategy to achieve OLIVER and client business goals.</span></li>
<li>Present performance reports and strategic recommendations.</li>
<li>Partner with internal stakeholders to deliver industry leading service, solutions and innovations from OLIVER and the Brand Tech Group.</li>
<li>Drive inter-agency collaboration to deliver the client goals. <span> </span></li>
<li>Identify opportunities for account growth.<span> </span></li>
</ul>
<p><strong><span>Team Leadership</span></strong><span> </span></p>
<ul>
<li><span>Lead, mentor, and develop a high-performing team</span></li>
<li>Oversee project execution, and resolve complex issues. <span> </span></li>
<li>Inspire collaboration, creativity and excellence in the team. <span> </span></li>
<li>Ensure OLIVER act as brand and toolkit guardians.<span> </span></li>
</ul>
<p><strong><span>Financial Management</span></strong><span> </span></p>
<ul>
<li><span>Forecast and manage client budgets.</span></li>
<li>Set growth targets and manage the P&amp;L for the service.</li>
<li>Report operating income.</li>
<li>Lead timely and transparent invoicing.<span> </span></li>
</ul>
<p><strong><span>Project Management</span></strong><span> </span></p>
<ul>
<li><span>Design and implement new services or new markets. </span></li>
<li>Ensure OLIVER are exceeding agreed service level agreements.</li>
<li>Ensure all projects are profitable and competitive in pricing. <span> </span></li>
<li>Optimise processes and systems to drive efficiency and creative excellence.</li>
<li>Implement best in class service levels.<span> </span></li>
</ul>
<p> </p>
<p>You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues</p>
<h3><span> </span><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role​</li>
<li>Minimum 8-10 years of relevant agency experience, with at least 3-5 years in a leadership role. </li>
<li>Experience in FMCG sector. <span> </span></li>
<li>Proven track record of managing and growing client accounts. <span> </span></li>
<li>Proven track record of building relationships with clients at all levels. <span> </span></li>
<li>Experience implementing new accounts and/or services. <span> </span></li>
<li>Evidence of implementing process and system improvements at scale.</li>
<li>Strong leadership skills with experience managing and developing teams of 10 or more people. <span> </span></li>
<li>Exceptional communication, negotiation and presentation skills. <span> </span></li>
<li>Analytics with the ability to translate complex data into actionable strategies.</li>
<li>Proficient with marketing tools and platforms</li>
<li>Ability to be in the office three days a week, and travel as necessary to meet with client and teams.</li>
</ul>
<p>Req ID: 11823</p>
<p><span>#LI-KA1 #LI-Onsite #LI-director</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6318611
published: 2025-01-22 12:22:37+00:00
expired: 2025-01-25 17:02:15+00:00
title: Client Success Director (Digital&Creative)
location: Istanbul, Turkey
application_url: https://job-boards.greenhouse.io/oliver/jobs/6318611
experience_level: EX
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Client Success Director </p>
<p><strong>Location: </strong>Istanbul, Turkey</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>Working as part of a dynamic team, the Client Success Director is accountable for the overall success of the client's business, partnering closely with their clients across all relevant brands in the process. This cross functional role is focused on driving the Studios efficiency, effectiveness, growth, innovation, adoption of new technologies (particularly Generative AI), implementation of change management projects as required and importantly, the nurturing and management of overall client stakeholder engagement. You will be the most-attuned in-market stakeholder with regard to our clients' commercial needs, brand objectives and digital &amp; technology requirements to – proactively where possible - advise on all brand building comms and campaigns. You will therefore develop a deep understanding of your client's business, expectations, and requirements, to help advise on optimal solutions at all times. You will ensure all aspects of the Studio runs smoothly end to end from scoping and estimation, through contracting and work authorisation, resourcing, and development, all the way to acceptance, invoicing, and collections. Positioned as the key point of contact for the client in Türkiye, the Client Success Director is expected to represent, protect, and promote the client's services at all times. Reporting to the Business Director/Managing Partner, the specific line reports for this role will be advised.</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Building and maintaining relationships within our client's brand teams through regular face to face contact and virtual meetings.</li>
<li>Leading the management of multiple projects, ensuring plans, budgets, progress and focus on executing deliveries is maintained at all times.</li>
<li>Being responsible for project data accuracy and daily reporting compliance.</li>
<li>Monitoring and maintaining documentation for projects including timing plans, cost estimates and burn reports.</li>
<li>Mitigating potential delivery issues and proactively resolving problems at speed.</li>
<li>Successful meeting of project deadlines and ensuring efficiency and quality of the work.</li>
<li>Ensuring adherence to creative best practices and standards, both according to the client and platform-specific guidelines, towards channel optimisation and performance.</li>
<li>Driving a culture of innovation and technology, leaning on best practice and insight from the global / Group centres of excellence at your disposal.</li>
<li>The implementation of GenAI technology to drive effective and efficient outputs throughout the Studio is a current and ongoing priority. Partnering closely with the global capability and regional operations teams to ensure successful roll out and adoption is critical.</li>
<li>Implement and manage aspects of change management throughout the Studio as required.</li>
<li>Championing digital mandatories and accessibility, with a deep understanding of modular advertising to drive project efficiencies while delivering unmissable creative assets.</li>
<li>Proactively managing scope creep and ensuring cost estimates are reflective of effort required on every project.</li>
<li>Effectively managing resource across projects – liaising with internal creatives and external suppliers where needed.</li>
<li>Understanding the importance of brands and working within brand guidelines</li>
<li>Driving a culture of measurable growth throughout the Studio (KPI based).</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>Demonstrable project management experience of 8+ yrs, ideally within the FMCG industry</li>
<li>Experience with industry related innovation and technology (e.g.: GenAI).</li>
<li>You're extremely well organised, with great attention to detail.</li>
<li>You are confident in end-to-end project delivery, with the ability to run client review meetings alongside other team members</li>
<li>You cope effectively when things are up in the air and carefully manage ever shifting priorities.</li>
<li>A problem solver with an understanding of the creative industry.</li>
<li>You proactively look to make improvements in processes and make change to drive efficiencies.</li>
<li>You have experience in the implementing change management within a cross functional team along with the related aspects of governance.</li>
<li>You are a team player and genuinely care about people and build collaborative working relationships. You listen well to challenge and work with people to overcome problems in a positive way.</li>
<li>You work well under pressure, juggling multiple projects at any one time.</li>
<li>You have strong negotiation skills.</li>
<li>A real self-starter as well as experience in motivating others</li>
<li>You understand your contribution to the overall account commercials, with experience in managing project finances.</li>
<li>Highly creative with the ability to generate ideas and practically contribute to the design studio output.</li>
<li>Proficient in Microsoft Office and other related software</li>
<li>Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.</li>
</ul>
<p><strong>YOU WILL:</strong></p>
<ul>
<li>Possess strong gravitas and the ability to build relationships with senior clients.</li>
<li>Be a team player with a client-centric focus and the ability to build strong and effective working relationships with colleagues .</li>
<li>Have a deep understanding of running an in-house agency.</li>
<li>Demonstrated competence in managing teams and leading them to success.</li>
<li>Be able to demonstrate ownership of large or complex clients.</li>
<li>Have experience with GenAI/ Automation technology and platforms (2 yrs).</li>
<li>Have evidenced experience in the FMCG / CPG sectors .</li>
</ul>
<p> </p>
<p>Req ID: 10041</p>
<p><span>#LI-CB1 #LI-director #LI-Hybrid</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6548356
published: 2025-01-22 12:22:37+00:00
title: CMS Manager
location: London, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6548356
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role:</strong>  <span lang="EN-GB"><span>CMS Manager</span></span><span> </span></p>
<p><strong>Location: </strong>London, England, United Kingdom (2 days a week from our London offices)</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p><span>We are looking for a of mid-level CMS Manager to support on one of our largest clients. The role will be based onsite, at least two days a week, at our Client’s offices in London (Soho). </span><span>This is a great opportunity for someone who has at least 2-3 years of experience working through the upload and publishing of content and working with different platforms / CMS’s and stock lists. </span><span>The role will be focused on the support of the content maintenance for the various digital channels; we need a dedicated Content Manager from the skill profile with experience in dealing with content management systems – including older systems. A plus, would be first experience with Salesforce, but other systems/platforms are also required to be maintained.</span><span> </span></p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li><span>Working alongside internal and client teams to deliver content online</span><span> </span></li>
<li><span>Working with internal creatives to ensure delivery of content adheres to best practice, content templates and website consistency</span><span> </span></li>
<li><span>Continuous support and control of content on online platforms (website, online applications, mobile app)</span><span> </span></li>
<li><span>Provide content / layout recommendations and ensure consistency throughout the online platforms</span><span> </span></li>
<li><span>Ensure content quality and up-to-date stock lists</span><span> </span></li>
<li><span>Planning, downloading / uploading, publishing and maintenance of image, text and multimedia content on various CMS platforms</span><span> </span></li>
<li><span>Ensure naming convention on assets are consistent and applicable to audience</span><span> </span></li>
<li><span>Ensure change history and documentation </span><span> </span></li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li><span>Experience as a content manager (at least 1 year)</span><span> </span></li>
<li><span>Strong technical understanding </span><span> </span></li>
<li><span>Skills in the areas of layout, UX, web design, image editing, HTML, CSS</span><span> </span></li>
<li><span>Editorial experience</span><span> </span></li>
<li><span>Attention to detail </span><span> </span></li>
<li><span>Self-starter and comfortable with reaching out to the wider business without being prompted</span><span> </span></li>
<li><span>Benefit from experience in the field of editorial SEO/On-page SEO</span><span> </span></li>
<li><span>Ability to work in a face paced collaborative environment</span><span> </span></li>
<li><span>Ability to work well under pressure and manage workloads and multiple projects effectively with a high level of detail</span><span> </span></li>
</ul>
<p>Req ID: 10864<br/><span>#LI-AB1 #LI-associate #LI-Hybrid</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6492070
published: 2025-01-22 12:22:37+00:00
title: Community Manager
location: London, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6492070
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p> <br/><strong><span>Role: </span></strong><span> Community Manager </span></p>
<p><strong><span>Location: </span></strong><span> London, England, United Kingdom</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span>Working onsite as part of our Alcoholic Beverage Client, the Channel &amp; Community Manager drives brand presence via content and community building on a number of local market social channels and in support of paid initiatives.</span><span>Working to support our client in the day to day, the CM fosters and builds a social community through Meta, Pinterest, Reddit, YouTube, Twitter and Snapchat channels across our client’s key alcohol brands. This role requires engaging with consumers and audiences, doing social listening to help the brands stay on top of the latest trends and insights, and keeping a keen eye on the competition. The right candidate will consistently bring best in class recommendations to our client's brand and media team whilst proactively working with internal colleagues and key client stakeholders to develop, implement, track and optimise content across each brand’s social platforms. </span><span>Working closely with the Brand Managers and the onsite team, the role represents the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges. </span><span> </span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li><span>Day to day management and distribution of organic and paid content across all digital and social channels (advanced knowledge of Sprinklr essential)</span><span> </span></li>
<li><span>Help build, grow, and manage online communities for our client’s key consumer brands</span><span> </span></li>
<li><span>Identify and track relevant community data metrics / develop weekly performance learnings and outline key insights and implications </span><span> </span></li>
<li><span>To champion creativity and deliver excellent customer experiences through content planning, working closely with the onsite studio to develop best in class content and partner with our client’s media agency to understand campaign performance and opportunities to optimise creative.</span><span> </span></li>
<li><span>Work collaboratively with creatives and designers when creating new social assets, ensuring assets are created within brand guidelines </span><span> </span></li>
<li><span>To act as brand guardian to ensure all work produced is faithful to the client’s brand guidelines</span><span> </span></li>
<li><span>Adoption and use of the brand’s voice - responding to and engaging with the user community.</span><span> </span></li>
<li><span>Working closely with the Strategist to understand insights that may be discovered with reports and monitoring.</span><span> </span></li>
<li><span><span lang="EN-GB"><span>You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues</span></span></span></li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span>Passion for delivering on-brand and on-brief social communications </span><span> </span></li>
<li><span>Pro-active planning and leadership of creative community initiatives</span><span> </span></li>
<li><span>Practical know-how of how to manage social media channels especially with their intricacies</span><span> </span></li>
<li>Practical know-how of how to manage social media channels especially with their intricacies </li>
<li>A thirst to learn more and to discover new and exciting trends within the social space </li>
<li>Experience using analytical/social listening tools such as Sprinklr for reporting and to gather insights </li>
<li>The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. </li>
<li>Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. </li>
<li>Experience working with global lifestyle brands – ideally in the alcohol or drink sector. </li>
<li>Post-secondary education in communications, journalism, business, marketing or related field.  </li>
<li>Approximately 4-6 yrs experience in online communications be it via editorial, social, or advertising.  </li>
<li>Impeccable and proven written and verbal communication skills in English. </li>
<li><span lang="EN-GB"><span>You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role</span></span></li>
</ul>
<p><span>Req ID:</span><span> 11699<br/><span>#LI-LK1 #midsenior #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6547997
published: 2025-01-22 12:22:37+00:00
title: Community Manager & Content Creator
location: Madrid, Spain
application_url: https://job-boards.greenhouse.io/oliver/jobs/6547997
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Community Manager &amp; Content Creator </span></p>
<p><strong><span>Location: </span></strong><span> Madrid,Spain (Hybrid)</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span>Working in partnership with our client as a Community Manager and Content Creator, you will be the pulse of our client's social presence, acting as the primary point of contact for all brand-related requests and initiatives. This dynamic role is pivotal in harnessing the power of social media to foster strong, engaged communities and achieve strategic business objectives. Markets are Spain only for Community Management and Spain &amp; Portugal for the content creation part along with our Social Media Manager</span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li>Client Collaboration: Partner with the Senior Business Director to serve as the client’s main liaison for brand-related inquiries, ensuring seamless communication and execution of brand strategies. Build strong relationships with clients Spain / Portugal product teams, gaining deep insight into product unique selling points to inform messaging strategies.</li>
<li>Community Management: content planning, and performance analysis. - Community Engagement: Act as the voice of the consumer, monitoring conversations, engaging audiences, and steering the daily operations of social challenges. Ability to read and understand insights, through social media tools: BrandWatch, Sprinkler or any other. </li>
<li>Performance Analysis: Oversee performance reports, track relevant community data metrics, and use analytical tools to drive informed decision-making. </li>
<li>Creative Content Creation: Produce compelling, original copy for diverse digital outputs. Collaborate on visual content ideas to bring stories to life across social media, video, animation, and advertising formats. </li>
<li>Cross-Functional Collaboration: Work closely with the Dedicated Team and Spain/Portugal client to ensure messaging consistency and accuracy across all channels, respecting brand values and campaign briefs. - Network: contribute to the client network globally to bring synergies and efficiencies where relevant</li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li>Experience in community management and social media content creation. </li>
<li>Strong copywriting skills in Spanish - Ability to craft impactful messaging across digital formats. </li>
<li>Experience working with brands in Spain. </li>
<li>Fluent in English. Portuguese is a plus </li>
<li>Experience in the food industry is a plus.</li>
</ul>
<p><span>Req ID:</span><span> 11729<br/><span>#LI-MR1 #LI-Hybrid #LI-midsenior</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6450648
published: 2025-01-22 12:22:37+00:00
title: Content Creator
location: Paris, France
application_url: https://job-boards.greenhouse.io/oliver/jobs/6450648
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Location:</span></strong> <strong><span>Paris -</span></strong><span> Currently on-site expected at minimum 2 days per week </span><span> </span></p>
<p><strong><span>ABOUT THE ROLE </span></strong><span> </span></p>
<p><span>Do you have a social-firstview of content? Are you an endlessly creative social storyteller who excels at building creative visual content on your own? In today’s fast-moving social media landscape, this is a rare opportunity to help Unilever’s Homecare category tell its story to the world. This is a high visibility role, working closely within our Social Media team to build a rapport and reach the audience on social in real-time.</span><span> </span></p>
<p><span>U-Studio (</span><em><span>Unilever’s largest in-house creative agency, specialising in creation of needs content and digital and social advertising)</span></em><span> is seeking a high-judgment, self-motivated, and creative professional to help drive social media activities in support of Unilever </span><span><span>biggest FMGC brands</span></span><span>’ communication goals. The right candidate will be a passionate and creative self-starter who's eager to engage in new projects and get stuff done. They'll be excited about working with social and creative experts to create content about campaigns and events, and to amplify our brand and PR efforts. </span><span> </span></p>
<p><strong><span>ABOUT THE TEAM YOU WILL BE JOINING</span></strong><span> </span></p>
<p><span>Established in 2016, U-Studio is Unilever’s in-house creative agency, specialising in the creation of needs content and social &amp; digital advertising.  Powered by OLIVER agency it houses a wealth of strategic and creative expertise, giving brands access and proximity to the right skillsets at the right times. U-Studio is a global network spanning 20 markets and all Unilever categories, giving us a huge variety of briefs to work on. You’ll collaborate with an international team of Social Media Managers and a core team (leadership) located in the UK.</span><span> </span></p>
<p><strong><span>WHAT YOU WILL BE DOING IN YOUR ROLE</span></strong><span> </span></p>
<ul>
<li><span>As a Social Media Content Creator, you will collaborate with internal stakeholders and influencers to shoot and edit social-first content, originating treatments/scripts/storyboards/shot lists and then seeing the content all the way through to delivery</span><span> </span></li>
</ul>
<ul>
<li><span>Create video content for various social media platforms focusing on TikTok and Instagram </span><span> </span></li>
</ul>
<ul>
<li><span>Content  creation will primarily be low-fi video, but could also include photography, gifs, short clips, streaming stories, etc. </span><span> </span></li>
</ul>
<ul>
<li><span>Content shoots will be based both in the field and in-office, using materials/props</span><span> </span></li>
</ul>
<ul>
<li><span>Be creative and develop engaging social media content that's aligned with brands’ guidelines and goals, at pace and at scale</span><span> </span></li>
<li><span>Attend relevant events for the brand such as shoots, PR, and influencer events to capture social content</span><span> </span></li>
</ul>
<p><strong><span>WHAT SKILLS WILL HELP YOU BE SUCCESSFUL</span></strong><span> </span></p>
<ul>
<li><span>A well-rounded creative individual who is always innovating, initiating, and creating. </span><span> </span></li>
</ul>
<ul>
<li><span>Be responsive to cultural which provides an opportunity to tell our brand’s story</span><span> </span></li>
</ul>
<ul>
<li><span>Knowledge of local market trends and obsessed with ‘what everyones talking about’</span><span> </span></li>
</ul>
<ul>
<li><span>Think and act strategically with experience building a long-term social media presence in support of reputational PR efforts</span><span> </span></li>
</ul>
<ul>
<li><span>Understand business and client objectives when interpreting and executing briefs</span><span> </span></li>
</ul>
<ul>
<li><span>Comfortable being in front of the camera and able to communicate clearly, with naturally high energy and high enthusiasm for the Homecare category</span><span> </span></li>
</ul>
<ul>
<li><span>Exercise high judgment, particularly in narrow time frames</span><span> </span></li>
</ul>
<ul>
<li><span><span>You’re</span><span> excited about the integration of Gen AI tools and approach new innovations with energy and curiosity</span></span><span> </span></li>
</ul>
<ul>
<li><span>Ability to deal with ambiguity – have a bias for action, but an ability to work cohesively with other stakeholders</span><span> </span></li>
</ul>
<ul>
<li><span>It’s appreciated passion for making creative content on a spectrum of media platforms – examples: social, streaming, AR, music, film, interactive, etc.</span><span> </span></li>
</ul>
<ul>
<li><span>Developed good design, and video and photo editing skills</span><span> </span></li>
</ul>
<ul>
<li><span>Well-versed in working with a wide range and quality of video and static imagery - from a collection of photography to short video clips </span><span> </span></li>
</ul>
<ul>
<li><span>Familiar with working on almost every content creation platform out there: Adobe Premiere, Adobe After Effects, Adobe Creative Suite &amp; design templates in Canva or Google Docs, Sheets, Slides, TikTok, Instagram, FB Live, etc.</span><span> </span></li>
</ul>
<ul>
<li><span>Mastered the ability to turn any branded content into a volume of social gold (clips, gifs, graphics, photos, stories, copy, etc.) </span><span> </span></li>
</ul>
<ul>
<li><span>3+ years’ experience of social media/content creation experience </span><span> </span></li>
</ul>
<ul>
<li><span>A portfolio demonstrating your content ideas and execution</span><span> </span></li>
<li><span>Native in French and fluent in English (spoken and written - you will work with an international team)</span><span> </span></li>
</ul>
<p><strong><span>WHAT YOU CAN EXPECT FROM US:</span></strong><strong><span> </span></strong><span> </span></p>
<ul>
<li><span>A dynamic work environment</span><span> </span></li>
</ul>
<ul>
<li><span>The opportunity to join a successful and forward-thinking organization </span><span> </span></li>
</ul>
<ul>
<li><span>Career fulfilment working on high profile client projects</span><span> </span></li>
</ul>
<ul>
<li><span>Competitive compensation and benefits</span><span> </span></li>
</ul>
<p><span> </span></p>
<p><span>Please send your CV and portfolio in English</span><span> </span><span> </span></p>
<p> </p>
<p><strong><span>ABOUT OUR COMPANY</span></strong><span> </span></p>
<p><span>Lots of agencies say they're different. OLIVER is.</span><span> </span></p>
<p><span>OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.</span><span> </span></p>
<p><span>Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.</span></p>
<p><span>Req ID: 10868</span></p>
<p><span> </span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6530031
published: 2025-01-22 12:22:37+00:00
title: Content Creator
location: Rotterdam, Netherlands
application_url: https://job-boards.greenhouse.io/oliver/jobs/6530031
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role:</strong> Content Creator (TikTok &amp; Instagram)</p>
<p><strong>Location: </strong>Rotterdam, Netherlands</p>
<p><strong>Employment type: </strong>12-month FTC with view to extend (<span>full-time only</span>)</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p><span>Do you have a social-first-view of content? Are you an endlessly creative social storyteller who excels at building creative visual content on your own? In today’s fast-moving social media landscape, this is a rare opportunity to help the client’s Homecare category tell its story to the world. This is a high visibility role, working closely within our Social Media team to build a rapport and reach the audience on social in real-time. </span><span><span>The client</span> is seeking a high-judgment, self-motivated, and creative professional to help drive social media activities in support of the client's </span><span><span>biggest FMGC brands</span></span><span>’ communication goals. The right candidate will be a passionate and creative self-starter who's eager to engage in new projects and get stuff done. They'll be excited about working with social and creative experts to create content about campaigns and events, and to amplify our brand and PR efforts. </span></p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li><span>As a Social Media Content Creator, you will collaborate with internal stakeholders and influencers to <strong>shoot and edit social-first content</strong>, originating treatments/scripts/storyboards/shot lists and then seeing the content all the way through to delivery</span></li>
<li>Create <strong>video content</strong> for various social media platforms focusing on <strong>TikTok</strong> and<strong> Instagram </strong></li>
<li>Content creation will primarily be low-fi video, but could also include photography, gifs, short clips, streaming stories, etc. <span> </span></li>
<li>Content shoots will be based both in the field and in-office, using materials/props</li>
<li>Be creative and develop engaging social media content that's aligned with brands’ guidelines and goals, at pace and at scale</li>
<li>Attend relevant events for the brand such as shoots, PR, and influencer events to capture social content<span> </span></li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<p><span></span></p>
<p></p>
<ul>
<li><strong>3+ years</strong>’ experience of social media/content creation experience <span> </span></li>
<li>A portfolio demonstrating your content ideas and execution</li>
<li>Fluent in <strong><span><span>Dutch</span></span></strong> <span>and <strong>English</strong> (spoken and written - you will work with an international team)</span><span> </span></li>
<li>A well-rounded creative individual who is always innovating, initiating, and creating. </li>
<li>Be responsive to cultural zeitgeist which provides an opportunity to tell our brand’s story</li>
<li>Knowledge of local market trends and obsessed with ‘what everyones talking about’</li>
<li>Think and act strategically with experience building a long-term social media presence in support of reputational PR efforts</li>
<li>Understand business and client objectives when interpreting and executing briefs</li>
<li>Comfortable being in front of the camera and able to communicate clearly, with naturally high energy and high enthusiasm for the Homecare category</li>
<li>Exercise high judgment, particularly in narrow time frames</li>
<li><span>You’re</span><span> excited about the integration of Gen AI tools and approach new innovations with energy and curiosity</span></li>
<li>Ability to deal with ambiguity – have a bias for action, but an ability to work cohesively with other stakeholders</li>
<li>It’s appreciated passion for making creative content on a spectrum of media platforms – examples: social, streaming, AR, music, film, interactive, etc.</li>
<li>Developed good design, and video and photo editing skills</li>
<li>Well-versed in working with a wide range and quality of video and static imagery - from a collection of photography to short video clips <span> </span></li>
<li>Familiar with working on almost every content creation platform out there: Adobe Premiere, Adobe After Effects, Adobe Creative Suite &amp; design templates in Canva or Google Docs, Sheets, Slides, TikTok, Instagram, FB Live, etc.</li>
<li>Mastered the ability to turn any branded content into a volume of social gold (clips, gifs, graphics, photos, stories, copy, etc.) <span> </span></li>
</ul>
<p><span> </span><strong><span>WHAT YOU CAN EXPECT FROM US:</span></strong><strong><span> </span></strong><span> </span></p>
<ul>
<li><span>A dynamic work environment</span></li>
<li>The opportunity to join a successful and forward-thinking organization </li>
<li>Career fulfilment working on high profile client projects</li>
<li>Competitive compensation and benefits<span> </span></li>
</ul>
<p>Req ID: 10872</p>
<p><span>#LI-JP1 #LI-Hybrid #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6497310
published: 2025-01-22 12:22:37+00:00
title: Content Creator
location: Paris, France
application_url: https://job-boards.greenhouse.io/oliver/jobs/6497310
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Content Creator </span></p>
<p><strong><span>Location:  </span></strong><span>Paris, France (Hybrid)</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p>Do you have a social-first view of content? Are you an endlessly creative social storyteller who excels at building creative visual content on your own? We are looking for a high-judgment, self-motivated, and creative professional to help drive social media activities in support of our client’s FMGC brands’ (specifically Ice Cream) communication goals in <strong>Germany and France</strong>. The right candidate will be a passionate and creative self-starter who's eager to engage in new projects and get stuff done. They'll be excited about working with social and creative experts to create content about campaigns and events, and to amplify our brand and PR efforts.</p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li>As a Social Media Content Creator, you will collaborate with internal stakeholders and influencers to shoot and edit social-first content, originating treatments/scripts/storyboards/shot lists and then seeing the content all the way through to delivery</li>
<li>Create video content for various social media platforms focusing on TikTok and Instagram</li>
<li>Content creation will primarily be low-fi video, but could also include photography, gifs, short clips, streaming stories, etc.</li>
<li>Content shoots will be based both in the field and in-office, using materials/props</li>
<li>Be creative and develop engaging social media content that's aligned with brands’ guidelines and goals, at pace and at scale</li>
<li>Attend relevant events for the brand such as shoots, PR, and influencer events to capture social content</li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li>3+ years’ experience of social media/content creation experience</li>
<li>A portfolio demonstrating your content ideas and execution</li>
<li>Fluent in English (spoken and written - you will work with an international team), French and/or German is preferred.</li>
<li>A well-rounded creative individual who is always innovating, initiating, and creating.</li>
<li>Be responsive to cultural zeitgeist which provides an opportunity to tell our brand’s story</li>
<li>Knowledge of local market trends for <strong>France and Germany</strong>, and obsessed with ‘what everyone is talking about’</li>
<li>Think and act strategically with experience building a long-term social media presence in support of reputational PR efforts</li>
<li>Understand business and client objectives when interpreting and executing briefs</li>
<li>Exercise high judgment, particularly in narrow time frames</li>
<li>You’re excited about the integration of Gen AI tools and approach new innovations with energy and curiosity</li>
<li>Ability to deal with ambiguity – have a bias for action, but an ability to work cohesively with other stakeholders</li>
<li>It’s appreciated passion for making creative content on a spectrum of media platforms – examples: social, streaming, AR, music, film, interactive, etc.</li>
<li>Developed good design, and video and photo editing skills</li>
<li>Well-versed in working with a wide range and quality of video and static imagery - from a collection of photography to short video clips</li>
<li>Familiar with working on almost every content creation platform out there: Adobe Premiere, Adobe After Effects, Adobe Creative Suite &amp; design templates in Canva or Google Docs, Sheets, Slides, TikTok, Instagram, FB Live, etc.</li>
<li>Mastered the ability to turn any branded content into a volume of social gold (clips, gifs, graphics, photos, stories, copy, etc.)</li>
</ul>
<p><span>Req ID 11815<br/><span>#LI-JP1 #LI-midsenior #LI-Hybrid</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6548344
published: 2025-01-22 12:22:37+00:00
title: Content Creator
location: Durban, South Africa
application_url: https://job-boards.greenhouse.io/oliver/jobs/6548344
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Content Creator</span></p>
<p><strong><span>Location: </span></strong><span> Durban, South Africa</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p>We are seeking a dynamic and creative TikTok Video Content Creator to join our team in Durban. The ideal candidate will have a passion for social media, a knack for video editing, and the ability to bring innovative ideas and trending TikTok concepts to life.This role requires a self-motivated individual who can work independently as well as collaboratively within a team.</p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li>Develop and create engaging TikTok content that resonates with our target audience.</li>
<li>Edit and produce high-quality videos that align with current trends and brand objectives.</li>
<li>Collaborate with team members to brainstorm and execute creative concepts.</li>
<li>Track and manage content performance, providing regular reports and insights into audience behavior.</li>
<li>Meet with clients to present ideas, share reports, and discuss key insights.</li>
<li>Stay updated with the latest social media trends, particularly within the South African TikTok community.</li>
<li>Utilize social lingo effectively to connect with the audience and enhance content relatability.</li>
<li>Visually relay ideas through compelling video content that captures attention and drives engagement.</li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li>Proven experience in social content creation and video editing.</li>
<li>Strong understanding of TikTok and its trends, especially within the South African context.</li>
<li>Ability to work both independently and as part of a team.</li>
<li>Excellent communication and presentation skills.</li>
<li>Creative mindset with a keen eye for detail and visual storytelling.</li>
<li>Familiarity with social media analytics and reporting tools.</li>
<li>Must be based in Durban and able to work in-office.</li>
</ul>
<p><span>Req ID:</span><span> 11899<br/><span>#LI-MR1 #LI-Onsite #LI-midsenior</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6307333
published: 2025-01-22 12:22:37+00:00
title: Content Creator (TikTok & Instagram)
location: Rome, Italy
application_url: https://job-boards.greenhouse.io/oliver/jobs/6307333
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Content Creator </p>
<p><strong>Location: </strong>Rome, Italy<strong> </strong>(o<span lang="EN-US"><span>ffice</span><span> presence</span><span> expected at minimum 2 days per wee</span></span><span lang="EN-US"><span>k)</span></span></p>
<p><span lang="EN-US"><span>PORTFOLIO IS REQUIRED!</span></span></p>
<h3><strong>About the role:</strong></h3>
<p><span>Do you have a social-first view of content? Are you an endlessly creative social storyteller who excels at building creative visual content on your own? In today’s fast-moving social media landscape, this is a rare opportunity to help the client’s home care category tell its story to the world. This is a high visibility role, working closely within our Social Media team to build a rapport and reach the audience on social in real-time.</span></p>
<p><span>The client </span><span>is seeking a high-judgment, self-motivated, and creative professional to help drive social media activities in support of the client's </span><span><span>biggest FMGC brands</span></span><span>’ communication goals. The right candidate will be a passionate and creative self-starter who's eager to engage in new projects and get stuff done. They'll be excited about working with social and creative experts to create content about campaigns and events, and to amplify our brand and PR efforts. </span><span> </span></p>
<p> </p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li><span>As a Social Media Content Creator, you will collaborate with internal stakeholders and influencers to shoot and edit social-first content, originating treatments/scripts/storyboards/shot lists and then seeing the content all the way through to delivery</span></li>
<li>Create video content for various social media platforms focusing on <strong>TikTok</strong> and <strong>Instagram </strong></li>
<li>Content creation will primarily be low-fi video, but could also include photography, gifs, short clips, streaming stories, etc. </li>
<li>Content shoots will be based both in the field and in-office, using materials/props</li>
<li>Be creative and develop engaging social media content that's aligned with brands’ guidelines and goals, at pace and at scale</li>
<li>Attend relevant events for the brand such as shoots, PR, and influencer events to capture social content<span> </span></li>
</ul>
<h3><span> </span><strong>What you need to be great in this role:</strong></h3>
<ul>
<li><span>A well-rounded creative individual who is always innovating, initiating, and creating. </span></li>
<li>Be responsive to cultural zeitgeist which provides an opportunity to tell our brand’s story</li>
<li>Knowledge of local market trends and obsessed with ‘what everyones talking about’</li>
<li>Think and act strategically with experience building a long-term social media presence in support of reputational PR efforts</li>
<li>Understand business and client objectives when interpreting and executing briefs</li>
<li>Comfortable being in front of the camera and able to communicate clearly, with naturally high energy and high enthusiasm for the Homecare category</li>
<li>Exercise high judgment, particularly in narrow time frames</li>
<li><span>You’re</span><span> excited about the integration of Gen AI tools and approach new innovations with energy and curiosity</span></li>
<li>Ability to deal with ambiguity – have a bias for action, but an ability to work cohesively with other stakeholders</li>
<li>It’s appreciated passion for making creative content on a spectrum of media platforms – examples: social, streaming, AR, music, film, interactive, etc.</li>
<li>Developed good design, and video and photo editing skills</li>
<li>Well-versed in working with a wide range and quality of video and static imagery - from a collection of photography to short video clips <span> </span></li>
<li>Familiar with working on almost every content creation platform out there: Adobe Premiere, Adobe After Effects, Adobe Creative Suite &amp; design templates in Canva or Google Docs, Sheets, Slides, TikTok, Instagram, FB Live, etc.</li>
<li>Mastered the ability to turn any branded content into a volume of social gold (clips, gifs, graphics, photos, stories, copy, etc.) <span> </span></li>
<li>3+ years’ experience of social media/content creation experience <span> </span></li>
<li>A portfolio demonstrating your content ideas and execution</li>
<li>Native in <strong>Italian </strong>and fluent in <strong>English</strong> (spoken and written - you will work with an international team) <span> </span></li>
<li>Office presence expected at minimum 2 days per week <span> </span></li>
</ul>
<p><strong><span>WHAT YOU CAN EXPECT FROM US:</span></strong><strong><span> </span></strong><span> </span></p>
<ul>
<li><span>A dynamic work environment</span><span> </span></li>
<li><span>The opportunity to join a successful and forward-thinking organisation </span><span> </span></li>
<li><span>Career fulfilment working on high profile client projects</span><span> </span></li>
<li><span>Competitive compensation and benefits</span><span> </span></li>
</ul>
<p> </p>
<p><strong><span><span>Please send your CV and portfolio in English</span><span> </span></span></strong></p>
<p> </p>
<p><span> </span>Req ID: 10874</p>
<p><span>#LI-AB1 #LI-Hybrid #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6439314
published: 2025-01-22 12:22:37+00:00
title: Creative Artworker (FTC 12-18 months)
location: Cape Town, South Africa
application_url: https://job-boards.greenhouse.io/oliver/jobs/6439314
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Creative Artworker (FTC 12-18 months)</p>
<p><strong>Location: </strong>Cape Town, South Africa</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>Join our dynamic team as an experienced Creative Artworker, where you’ll be an integral part of the production process for our one of our key global brands. The Creative Artworker takes digital, print and social content projects from brief to completion. The ideal candidate will have a keen eye for detail and the ability to adapt designs and translate supplied campaigns and brand guidelines into impactful designs. Working closely with the satellite hub team, managing their own work on the day-to-day running of global/regional campaigns, working within specified timeframes and budgets. The right candidate will also have the ability to ensure quality and consistency of deliverables are met by self-QC. Reporting to the Regional Designer, the <strong>Creative Artworker</strong> works alongside a Global team</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Collaborate with the team to produce design/adaptation to the client’s brief and exacting standards from the outset until completion, including digital, print, and</li>
<li>Positively influencing clients with creative input</li>
<li>Ensure consistency and quality across all design deliverables while adhering to brand guidelines and project specifications in a fast-paced, deadline-driven environment</li>
<li>Have a strong knowledge of the brand guidelines to act as a brand guardian</li>
<li>Communicate and present projects effectively to internal stakeholders, incorporating feedback to refine and iterate designs as needed</li>
<li>Keenly evaluate and monitor industry trends and brands, AI, research industry developments in branding, automation and marketing</li>
<li>Proactivity and strong project management skills, teamed with an aptitude for managing multiple varying sized projects seamlessly</li>
<li>Ability to deliver final artwork and toolkits on digital and print-based material</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>Equivalent of a Bachelor's degree in Graphic Design, Visual Communication, or related field</li>
<li>3+ years of professional experience in design, artwork and production</li>
<li>Solid portfolio showcasing a range of design work across various platforms with focus on print</li>
<li>Strong knowledge of Adobe Creative Suite, an understanding of future-facing platforms – with a desire to embrace new software and efficiency-led AI platforms</li>
<li>Comfortable in a fast-paced environment with multiple delivery needs – right first time</li>
<li>Appreciation of contemporary photography, positioning and cropping, with a skill for basic retouching</li>
<li>Solid typography, layout and technical skills with excellent attention to detail</li>
<li>An understanding how to work across online banners (static and animated), social media posts (primarily Instagram and Facebook).</li>
<li>Comfortable creating artwork for a variety of communications material to include; Advertising, POS, Branding and Marketing projects/campaigns</li>
<li>A team player with good communication skills, who actively contributes to the team’s knowledge</li>
<li>A basic understanding of automation software and willingness to embrace them</li>
<li>Working on print-based collateral with great knowledge of branding</li>
<li>3+ years of relevant experience in:
<ul>
<li>Digital</li>
<li>Artwork</li>
<li>Print</li>
<li>Production</li>
<li>Automation/AI</li>
</ul>
</li>
</ul>
<p>Req ID: 11413</p>
<p><span>#LI-MR1 #LI-midsenior #LI-Onsite</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6291060
published: 2025-01-22 12:22:37+00:00
title: Creative Lead
location: Kingston upon Thames, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6291060
experience_level: SE
language: en
has_remote: True
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role:</strong> <a href="../../sdash/2947027">Creative Lead</a></p>
<p><strong>Location: </strong>Kingston upon Thames, England, United Kingdom</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>Our client is seeking a high-judgment, self-motivated, and creative professional to help drive social storytelling and outstanding content in support of their biggest FMGC brands’ communication goals. Our Social Centre of Excellence will service the client's homecare brands across the UK and Europe. The team will be made up of various social experts and sitting within the client’s in-house agency  in Kingston. Their aim is to better service our Homecare brands social needs, providing responsive and creatively break-through social content. Do you have a social-first and mobile-first view of content? Are you an endlessly creative social storyteller who excels at building creative visual content?  In today’s fast-moving social media landscape, this is a rare opportunity to help our Homecare category tell its story to the world.</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>You will be responsible for elevating the creativity of the social output across our UK/EU markets for local brands (where required) and the client's home for cleaning tips and tricks.</li>
<li>You will help conceptualise for creating video content for TikTok and Instagram as well as overseeing content creators and quality control of the assets in the EU markets.</li>
<li>You will be sitting within the client's team in Kingston, working closely with both client stakeholders and content creators.</li>
<li>You’ll need to be comfortable working on multiple projects at once and rolling your sleeves up to support the creators in making video content at pace.</li>
<li>You’re excited about the integration of Gen AI tools and approach new innovations with energy and curiosity</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>Being <strong>socially native </strong>– understanding social platforms, especially Tiktok and Instagram. It’s a bonus if you’re a content creator in your own right.</li>
<li>Being a <strong>self-starter</strong> with an entrepreneurial spirit – jumping on new social trends and being pro-active with ideas.</li>
<li><strong>End to end content creation</strong> – you’ll need to be comfortable creating content from brief to completion.</li>
<li>Being an <strong>effective communicator</strong>, able to articulate your ideas and concepts to clients and colleagues.</li>
<li><strong>Critical judgement</strong> – you’ll have a high degree of autonomy, so you’ll need to be really attuned as to whether an idea will create breakthrough for a brand or be damaging.</li>
<li><strong>Inspiring your team </strong>– you’ll need to be able to inspire and guide the content creators in your team, working remotely with them, listening, and understanding their market differences but also helping them achieve their full potential.</li>
</ul>
<p>Req ID: 10685</p>
<p><span>#LI-JS1 #LI-Hybrid #LI-director</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6520913
published: 2025-01-22 12:22:37+00:00
title: CRM Project Manager (H/F)
location: Paris, France
application_url: https://job-boards.greenhouse.io/oliver/jobs/6520913
experience_level: MI
language: fr
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><h3>L’entreprise :</h3>
<p>OLIVER développe, partout dans le monde, des agences créatives « in-house », internalisées et dédiées aux marques. Le poste : OLIVER France renforce son équipe pour l’un de ses clients, une grande enseigne de fast-food très active sur les réseaux sociaux. Le CRM Project Manager aura en charge le pilotage de campagnes depuis la définition du besoin jusqu’au reporting. Il/Elle travaillera en collaboration avec une équipe créative et digitale polyvalente (directeurs artistiques, UX/UI designer, développeur front-end, data analyst...) sur l’ensemble de ses sujets, sous la responsabilité de l’Account Director et des équipes Marque.</p>
<h3>Missions :</h3>
<p>- Analyser les parcours relationnels et la performance des campagnes en binôme avec un Data Analyst</p>
<p>- Fournir des recommandations sur le ciblage, le contenu et les dispositifs d'activation pour optimiser l'efficacité des campagnes.</p>
<p>- Piloter les campagnes marketing multicanales de la marque (email, push, in-app) en s'assurant de leur cohérence avec la stratégie globale.</p>
<p>- Gérer les outils de marketing automation (Airship) et être force de proposition sur les optimisations possibles</p>
<p>- Collaborer avec l'intégrateur HTML et les équipes IT pour assurer une mise en œuvre technique des campagnes.</p>
<p>- Effectuer un suivi attentif des indicateurs clés de performance (KPI) et mettre en place des actions correctives pour améliorer la délivrabilité et l'engagement.</p>
<p>- Produire des reportings détaillés sur les performances des campagnes</p>
<p>- Suivre les évolutions digitales souhaitées par l’équipe CRM: expression des besoins, gestion de tickets Jira, tests...</p>
<p>- Contribuer à l'enrichissement et à l'évolution des modèles de données pour alimenter la stratégie CRM.</p>
<h3>Profil recherché :</h3>
<p>- 3 à 5 ans d'expérience en marketing digital, avec une spécialisation en CRM et une maîtrise des outils de marketing automation (idéalement Airship)</p>
<p>- Excellente connaissance des outils de CRM et des outils d'analyse de données.</p>
<p>- Capacité à prendre des décisions basées sur l'analyse de données et à optimiser les campagnes en continu.</p>
<p>- Excellent relationnel client : écoute, force de proposition, diplomatie</p>
<p>- Capacité à gérer plusieurs projets simultanément, à prioriser et organiser son travail</p>
<p>- Intérêt pour le secteur de la food</p>
<h3><strong>Chez OLIVER, nous cherchons des talents qui :</strong></h3>
<p>- Montrent un réel intérêt pour les idées et toutes les technologies qui permettent de les faire vivre</p>
<p>- Croient en un modèle “in-housing” révolutionnaire, qui bouscule et fait avancer l’industrie créative</p>
<p>- S’épanouiront dans un modèle hybride, permettant de travailler au plus près des marques et dans une culture d’agence créative</p>
<p>- Ont envie d’évoluer dans une culture internationale, avec une bonne maîtrise de la langue anglaise</p>
<h3>Déroulement des entretiens : </h3>
<p>- Un premier échange RH avec Erell (People Partner)</p>
<p>- Un entretien avec le Management d’OLIVER</p>
<p>- Un chemistry meeting avec l’équipe client, dans leurs locaux</p>
<p>- Une prise de référence</p>
<p> </p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6525926
published: 2025-01-22 12:22:37+00:00
title: Culture and Insights Analyst
location: Amsterdam, Netherlands
application_url: https://job-boards.greenhouse.io/oliver/jobs/6525926
experience_level: EN
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Culture and Insights Analyst (12 month FTC with view to extend)</p>
<p><strong>Location: </strong>Amsterdam, Netherlands</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>We are seeking a Culture &amp; Insights Analyst to join our in-house client team Amsterdam.This position will be pivotal in advancing the social, digital, and performance transformation initiatives within the client’s ice cream sector across the UK and Europe, encompassing some of the world’s leading ice cream brands. As a solution-focused professional, you will operate with a high level of autonomy, developing data led audience insights that drive social content, campaigns, influencer initiatives and more. You should be adept at analysing multiple data sources, leveraging AI and other tools to explore audience and social trends across various markets. Additionally, you will evaluate the effectiveness of social activations, align performance with strategic goals, and offer insightful recommendations and optimisations to planners, strategists, and social media managers. By partnering with the dedicated Ice Cream team, the Culture &amp; Insights Analyst will play a crucial role in transforming brands’ presence and performance across markets within the ice cream division.</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Deliver frequent audience, category, and social insights to guide brands on social platforms, using data from various sources to understand audience needs, behaviours, and cultural trends in key global and regional markets.</li>
<li>Proactively share insights with the Ice Cream team to keep them updated on relevant cultural trends, from evergreen to reactive perspectives. Use these insights to inform strategy ideation, influencer initiatives and content generation within the category.</li>
<li>Conduct social channel audits, competitor reviews and social insight reporting, building frameworks for measuring effectiveness against strategic objectives.</li>
<li>Drive efficiencies in spotting community insights and opportunities by upskilling team on using data analytics tools.</li>
<li>Set up and utilise social listening tools to monitor brand reputation and trends, identifying opportunities and optimising internal dashboards. </li>
<li>Lead on identifying and presenting new data driven insight solutions and championing insight tools across the Ice Cream category.</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>Strong critical-thinking and problem-solving skills with a keen eye for detail</li>
<li>Research and insight background, particularly working directly with social teams (including influencer and paid). This includes relevant background in identifying and analysing social trends</li>
<li>A strategic thinker with an innovative approach to data, pushing the boundaries of how data can be used to decode consumers more emotional needs</li>
<li>Expert using social platforms such as Brandwatch and Sprinklr including building of social data queries (boolean)</li>
<li>Strong knowledge of panel and survey providers such as Global Web Index, YouGov, Kantar, Audiense</li>
<li>Expert analytical solutions that aggregate and mine data from numerous sources to create richer audience views and segmentations, uncovering insights that drive future strategy</li>
<li>Excellent communication / data storytelling skills, ability to distil complex ideas for non-technical audiences</li>
<li>An active interest in behavioural science approaches and techniques – and how this can be delivered through data</li>
<li>Proactive ability to identify client insight needs and build tailored solutions accordingly</li>
<li>Desire to continually learn and push the boundaries</li>
<li>Ideal but not essential to be proficient in more than one language</li>
<li>Confident and comfortable working in a fast-paced, changing environment</li>
<li>Collaborative team player, open minded</li>
</ul>
<p>Req ID: 11902</p>
<p><span>#LI-JP1 #LI-midsenior </span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6487166
published: 2025-01-22 12:22:37+00:00
title: Designer
location: Birmingham, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6487166
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Designer </span></p>
<p><strong><span>Location: </span></strong><span>Birmingham England, United Kingdom (Full-time, 3-days a week on site)</span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p>Join our dynamic team as a Mid-Weight Designer, where you'll lead exciting design projects for corporate brands as part of our agency services. You'll work both independently and collaboratively with clients and teams to create impactful multichannel designs that adhere to and occasionally push brand guidelines. Your role will involve taking projects from concept to completion, ensuring timely delivery and maintaining design excellence.</p>
<p>With over 5 years of design agency experience, you'll simplify complex challenges through design thinking, utilizing your proficiency in Adobe CC and understanding of modern design styles. You’ll develop strong client relationships and work closely with an international team, presenting your ideas confidently and incorporating feedback seamlessly. If you're passionate about driving creative solutions and eager to elevate brand communications, we'd love to have you on board.</p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li><span>Lead design projects for a corporate brand as part of a wider agency service </span><span> </span></li>
<li><span>Scope new projects independently and in collaboration with the team and client </span> <br/><span>as a dedicated design expert</span><span> </span></li>
<li><span>Create new designs for brand communications against brand and visual guidelines</span><span> </span></li>
<li><span>Deliver multichannel designs that communicate the briefs core objectives within brand guidelines and beyond where appropriate</span><span> </span></li>
<li><span>Support the agency teams’ mission to deliver creative excellence across all brand touch points</span><span> </span></li>
<li><span>Work independently and in partnership with the team and client to deliver projects on schedule and within overall scope</span><span> </span></li>
<li><span>Develop strong and proactive relationships across all brand clients to build a positive and delivery focused partnership</span><span> </span></li>
<li><span>Take work from initial concepts to design and asset creation independently </span> <br/><span>and with wider agency team depending on project scope and timelines </span><span> </span></li>
<li><span>Always maintain best creative and design practices across all work</span><span> </span></li>
<li><span>Maintain up-to-date knowledge of changes in design technology, new techniques and emerging technology to create work effectively while retaining quality </span><span> </span></li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span>5 years+ creative/design agency experience</span><span> </span></li>
<li><span>Experience in corporate brands and environments</span><span> </span></li>
<li><span>Ability to simplify complex challenges using design thinking </span><span> </span></li>
<li><span>Expertise in designing first-class brand activity for recognisable brands</span><span> </span></li>
<li><span>A passionate approach with strong interpersonal skills </span><span> </span></li>
<li><span>Ability to understand client challenges and develop designs for multichannel </span> <br/><span>brand projects that answer/solve them</span><span> </span></li>
<li><span>Proficiency in Adobe CC software, Illustrator, Photoshop, InDesign and Firefly</span><span> </span></li>
<li><span>Knowledge of motion graphics and animation a bonus </span><span> </span></li>
<li><span>A thorough understanding of layout, colour, typography, photography and </span> <br/><span>modern design styles and approaches</span><span> </span></li>
<li><span>Brilliant communication skills and the ability to work well within an international agency team</span><span> </span></li>
<li><span>Able to take designs through to artwork and assets for a variety of corporate communications</span><span> </span></li>
<li><span>A desire to continually improve and create market-leading designs</span><span> </span></li>
<li><span>Meticulous eye for detail, craft and interpreting brand guidelines effectively</span><span> </span></li>
<li><span>Excellent problem-solving skills, proactive and solution focused</span><span> </span></li>
<li><span>Confidence in presenting design work to clients and stakeholders independently </span><span> </span></li>
<li><span>Ability to receive and apply feedback to work</span><span> </span></li>
<li><span>Can work in collaboration with a team to prioritise projects and workload and </span> <br/><span>work independently to deliver work directly for clients</span><span> </span></li>
</ul>
<p><span>Req ID:</span><span> 11665<br/><span>#LI-LE1 #LI-midsenior #LI-Hybrid</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6418699
published: 2025-01-22 12:22:37+00:00
title: Digital Content Delivery Manager - FTC (6 months)
location: London, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6418699
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p></p>
<p><strong><span>Role:</span> </strong>Digital Content Delivery Manager - FTC (6 months)</p>
<p><strong><u>Location:</u></strong><strong>   </strong>Flexible – we’d expect you to be in the office 1-2 days a week – Northampton or London (Canary Wharf).</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>As an experienced Digital Content Delivery Marketer you’ll be joining our client’s Web Operations team, You will manage your own workstack, ensuring the successful delivery of critical product/proposition areas on time and within budget. A key part of your role will be supporting stakeholders in shaping the digital response to broader business problem statements by providing recommendations on UX, SEO, copy, and build.</p>
<p><strong>This role is right for you if... </strong>you’re a highly collaborative self-starter with excellent communication and stakeholder management skills. You work well within a team and have the right experience (ideally in Financial Services, although telecoms or utilities experience is also valuable) to hit the ground running. You’ll be a curious and proactive problem solver with a passion for continuous upskilling, working closely with UX, copy, and production teams to deliver best-in-class digital content.</p>
<p><strong>About the team you will be joining:</strong> You’ll be embedded in the client’s digital content team with direct responsibility for managing your workload against available resources. As a content lead for your business area, you will play a pivotal role in delivering impactful digital solutions</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Taking responsibility for planning and prioritising work based on its value to the business.</li>
<li>Producing best-in-class responses to business and marketing briefs, applying content strategy principles and content marketing best practices.</li>
<li>Supporting stakeholders in shaping the digital response to wider business challenges, including providing recommendations on UX, SEO, copy, and build approaches.</li>
<li>Advising stakeholders on the use of AEM components, considering technical constraints and opportunities.</li>
<li>Proactively managing stakeholder relationships by providing clear, regular updates and reporting on project progress and challenges.</li>
<li>Coordinating resources through established forums and processes.</li>
<li>Project managing responses from brief through to delivery.</li>
<li>Using CMS tools and SEO analysis to enhance web traffic and visibility.</li>
<li>Leveraging analytics to generate actionable insights for stakeholders and providing data-driven recommendations to optimize performance and outcomes.</li>
<li>Ensuring adherence to accessibility, SEO, and user experience guidelines, keeping up to date with the latest standards and best practices.</li>
<li>Collaborating with team members to ensure content is on brief, on brand, and rich in terms of both text and visual representation.</li>
<li>Managing your time efficiently to ensure deadlines are met with quality deliverables</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li><strong>Great technical knowledge: </strong>You’ll be familiar with Adobe Experience Manager (AEM) components and able to provide advice on technical constraints and possibilities.</li>
<li><strong>SEO expertise</strong>: Proven experience in optimizing content for search engines.</li>
<li><strong>Analytics expertise:</strong> You’ll be confident in analysing data to uncover actionable insights, creating reports, and making data-driven recommendations to stakeholders to drive better decision-making and optimize digital performance.</li>
<li><strong>Strong stakeholder management skills:</strong> You’ll have excellent skills in maintaining and strengthening relationships through proactive updates, clear reporting, and effective communication.</li>
<li><strong>Problem-solving abilities:</strong> You should possess the confidence and critical thinking skills to thoroughly interrogate briefs, ensuring clarity and alignment with business objectives. You’ll proactively identify potential gaps, challenges, or inconsistencies in project requirements and propose value-adding solutions that address both short-term needs and long-term goals. This includes making informed recommendations on UX, SEO, copy, and technical constraints to optimize outcomes. The role requires someone who can remain calm under pressure, independently troubleshoot issues as they arise, and apply expertise to keep projects moving efficiently while maintaining a high standard of quality. Your problem-solving approach should also involve collaboration, seeking input from team members or stakeholders where necessary to achieve the best results.</li>
<li><strong>Strong communication skills:</strong> Excellent writing and editing skills, with a good understanding of website best practices, information architecture, and accessibility standards.</li>
<li><strong>A collaborative nature and high levels of curiosity: </strong>You’ll have a self-starter attitude with a desire to upskill by working closely with UX, copy, and production teams.</li>
<li><strong>Strong time management skills: </strong>Strong multi-tasking and prioritisation skills, with the ability to juggle multiple projects simultaneously.</li>
</ul>
<p><strong>WHEN YOU APPLY</strong>…. please indicate your salary expectation, availability and location as we will not be able to progress your application without these.</p>
<p>Req ID : 11381</p>
<p><span>#LI-LE1 #LI-Onsite #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6495570
published: 2025-01-23 09:40:49+00:00
title: Gen AI Creator
location: Amsterdam, Netherlands
application_url: https://job-boards.greenhouse.io/oliver/jobs/6495570
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Gen AI Creator <span lang="EN-GB"><span>(12-month FTC, with a view to extend)</span></span><span lang="EN-US"><span> </span></span></span></p>
<p><strong><span>Location: </span></strong><span> Amsterdam, Netherlands</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span>We are looking for an AI experienced digital designer, in the role of GenAI Creative, to form part of our in-house client team in Amsterdam. </span><span>As GenAI Creative you will use the Pencil platform to deliver high quality, high performing marketing assets. </span><span> </span></p>
<p><span>This comes with a few exciting challenges. Firstly, the art of making ads is still an art, and you will need to master the very latest GenAI models to discover insights, generate and edit photos and video and finally produce advertising that captures attention and converts people to purchase.  Secondly, advertising is increasingly a science, and clients demand fast turnarounds and obvious results. Using data, predictions and process is key to consistently achieving this for them. </span><span> </span></p>
<p><span>You will need some experience with GenAI tools and what they can do for creatives, the advertising industry and for marketing clients - as well as the optimism, energy and grit to pursue this day-to-day. Doing this successfully will deliver impact for our clients and fame for your work, as well as make you one of the leading voices of the GenAI revolution.</span><span> </span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li><span>Develop ad creatives for Facebook, Instagram, TikTok, YouTube, Google Display using the Pencil platform in response to client briefs</span><span> </span></li>
<li><span>Take client briefs through all steps including insight, concept, copy, image &amp; video generation and final creative assembly using different GenAI models and techniques</span><span> </span></li>
<li><span>Where necessary, supplement GenAI creative work with manual retouching to achieve client requirements and quality standards</span><span> </span></li>
<li><span>Work with our Customer Success team to understand and shape client briefs, respond to client feedback and meet client requirements for GenAI (incl. quality, speed &amp; scale) I.E. 1 brief/day</span><span> </span></li>
<li><span>Work with our Training team to actively explore and implement new GenAI techniques to maintain and elevate the quality of our work</span><span> </span></li>
<li><span>Work with our Product &amp; Engineering teams to test new GenAI features and provide feedback to drive platform improvements</span><span> </span></li>
</ul>
<p><span><span lang="EN-ZA"><span>As a business </span><span>we're</span><span> committed to ensuring everyone on our team is fully trained and confident in using Pencil AI, and other approved AI tools. A wide range of Internal resources are available to make sure our teams stay ahead of the AI curve: training, webinars, newsletters, AI communities etc.</span></span><span> </span></span></p>
<ul>
<li>You are expected to maintain an active AI proficiency and keep up to date by
<ul>
<li><span>Completing ongoing, structured [IIG] AI training including Pencil.</span><span> </span></li>
<li><span>Continuously up-skilling using our approved AI tools including Pencil.</span><span> </span></li>
<li><span>Stay up to date with evolving AI trends through our newsletters, webinars, hackathons, AI communities etc</span><span> </span></li>
<li><span>Collaborate and contribute to AI knowledge-sharing sessions embracing our culture of Learning.</span><span> </span></li>
</ul>
</li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span>2-3 years’ experience in advertising creative development</span><span> </span></li>
<li><span>Some experience with GenAI tools such as ChatGPT, Midjourney, Adobe Firefly, Jasper etc.</span><span> </span></li>
<li><span>Some experience with GenAI techniques such as model selection &amp; prompting</span><span> </span></li>
<li><span>Any experience using GenAI to deliver real-world advertising creative</span><span> </span></li>
<li><span>Proficiency in Adobe Creative Cloud</span><span> </span></li>
<li><span>Good personal communication and management skills</span><span> </span></li>
<li><span>Preference for candidates who have prior agency experience</span><span> </span></li>
<li><span>Strong written English skills, allowing you to communicate effectively with clients and team</span><span> </span></li>
<li><span>A collaborative and team-oriented attitude with optimism about the role of GenAI in creativity</span><span> </span></li>
</ul>
<p><span>Req ID 11810<br/><span>#LI-JP1 #LI-midsenior #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6440084
published: 2025-01-22 12:22:37+00:00
title: Influencer Director
location: London, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6440084
experience_level: EX
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Influencer Director</span></p>
<p><strong><span>Location: </span></strong><span> London, England, United Kingdom</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span lang="EN-GB"><span>We're</span> <span>seeking</span><span> a highly strategic and client-facing Influencer Director to lead the development and launch of our in-house influencer marketing service. Reporting directly to the Global Head of Social, </span><span>you'll</span><span> be a pioneer, shaping Oliver's influencer marketing offering and </span><span>establishing</span><span> us as a leader in this dynamic field.</span></span><span> </span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li><strong><span>Develop and launch Oliver's influencer marketing service:</span></strong><span> Craft a compelling proposition that integrates seamlessly within the existing Oliver offering, outlining the value proposition for our clients.</span><span> </span></li>
<li><strong><span>Lead and manage a team of influencer marketing specialists:</span></strong><span> Build and empower a talented team to deliver exceptional results for clients.</span><span> </span></li>
<li><strong><span>Develop and implement comprehensive influencer marketing strategies:</span></strong><span> Craft data-driven influencer marketing campaigns tailored to diverse clients across various industries.</span><span> </span></li>
<li><strong><span>Client Management &amp; Business Development:</span></strong><span> Secure new business and manage client relationships, ensuring clear communication and exceeding expectations.</span><span> </span></li>
<li><strong><span>Identify and partner with top-tier influencers:</span></strong><span> Develop a deep understanding of influencer ecosystems across platforms (Instagram, TikTok, YouTube etc.) to identify the most relevant and engaging partners for each campaign.</span><span> </span></li>
<li><strong><span>Negotiate contracts and manage influencer relationships:</span></strong><span> Secure mutually beneficial partnerships with influencers, fostering strong and collaborative relationships.</span><span> </span></li>
<li><strong><span>Oversee content creation and brand alignment:</span></strong><span> Ensure content aligns with brand messaging and campaign goals while maximizing influencer creativity.</span><span> </span></li>
<li><strong><span>Track, analyze, and report on campaign performance:</span></strong><span> Utilize data analytics to measure campaign effectiveness (reach, engagement, conversions) and present insights to clients.</span><span> </span></li>
<li><strong><span>Stay up-to-date on industry trends and best practices:</span></strong><span> Continuously research and implement cutting-edge influencer marketing strategies.</span><span> </span></li>
<li><strong><span>Build and maintain strong relationships with influencer agencies and platforms:</span></strong><span> Establish strategic partnerships across the influencer marketing landscape.</span><span> </span></li>
<li><strong><span>Collaborate with other departments:</span></strong><span> Work seamlessly with creative, social media, and analytics teams to ensure a holistic campaign approach.</span><span> </span></li>
<li><span><span lang="EN-GB"><span>You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues</span></span></span></li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span>Minimum 10+ years of experience in influencer marketing, with a proven track record of success.</span><span> </span></li>
<li><span>Strong understanding of the influencer marketing landscape, including different platforms, influencer tiers, content formats, and ROI measurement.</span><span> </span></li>
<li><span>Excellent negotiation and relationship management skills, with the ability to manage both clients and influencers.</span><span> </span></li>
<li><span>Proven commercial acumen and business development experience.</span><span> </span></li>
<li><span>Data-driven approach with a strong understanding of campaign analytics.</span><span> </span></li>
<li><span>Excellent communication, presentation, and organizational skills.</span><span> </span></li>
<li><span>Passion for social media and digital marketing trends.</span><span> </span></li>
<li><span>A creative and strategic mindset with a knack for storytelling.</span><span> </span></li>
<li><span>Experience managing a team (a plus).</span><span> </span></li>
<li><span><span lang="EN-GB"><span>You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role</span></span></span></li>
<li><strong><span>Bonus Points:</span></strong><span> </span>
<ul>
<li><span>Experience working with influencer platforms and tools.</span><span> </span></li>
<li><span>Knowledge of specific industries relevant to Oliver Marketing's client base.</span><span> </span></li>
<li><span>Strong written and verbal communication skills.</span><span> </span></li>
</ul>
</li>
</ul>
<p><span>Req ID:</span><span> 11453<br/><span>#LI-JS1 #LI-director #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6497316
published: 2025-01-22 12:22:37+00:00
title: Influencer Lead
location: Amsterdam, Netherlands
application_url: https://job-boards.greenhouse.io/oliver/jobs/6497316
experience_level: SE
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role:</span></strong><span> Influencer Lead (12 month FTC with view to extend)</span></p>
<p><strong><span>Location: </span></strong><span> Amsterdam, Netherlands</span></p>
<p><span> </span></p>
<h3><strong><span>About the Role:</span></strong></h3>
<p><span>We're seeking an innovative Influencer Lead to join our cutting-edge in-house agency team in Amsterdam. This strategic role will help shape influencer marketing strategies for leading global ice cream brands, working within a "social-first" framework and leveraging advanced AI and generative technologies. As part of a newly established integrated agency team at the forefront of marketing innovation, you'll collaborate with brand teams to develop compelling influencer strategies that blend human creativity with AI-powered insights and capabilities.</span><span> </span></p>
<h3><strong><span>Key Responsibilities:</span></strong><span> </span></h3>
<p><strong><span>Leadership &amp; Regional Management:</span></strong></p>
<ul>
<li><span>Lead and co-ordinate all Regional Influencer Work across Europe, integrating AI-powered tools and analytics for enhanced decision-making</span><span> </span></li>
<li><span>Act as primary liaison between Client teams and BrandTech Group, championing innovative approaches to influencer marketing</span><span> </span></li>
<li><span>Direct and deploy influencer manager work across global and local EU markets, utilising AI tools for improved efficiency and effectiveness</span><span> </span></li>
<li><span>Provide line management to market influencer managers</span><span> </span></li>
<li><span>See influencer campaigns from conception through to execution and ensure delivery excellence across all markets</span></li>
</ul>
<p><strong><span>Strategy &amp; Development:</span></strong></p>
<ul>
<li><span>Lead the development of comprehensive global influencer marketing strategies that drive meaningful impact for brands, leveraging both traditional insights and AI-powered analytics.</span><span> </span></li>
<li><span>Partner with brand teams to understand business goals and translate them into effective influencer marketing approaches</span><span> </span></li>
<li><span>Highly creative, with firm understanding of the influencer landscape, brand collaborations and how to find a creative sweet spot that feels authentic and engages brand and influencer fans.</span><span> </span></li>
<li><span>Create detailed briefs for our influencer agency partners, including closer partnership with Collectively – our world-class BrandTech Influence partner. </span><span> </span></li>
<li><span>Oversee strategy implementation and campaign performance using advanced analytics and AI-driven measurement tools</span><span> </span></li>
<li><span>Creating strategic influencer toolkits for regional markets to localise - think beautifully crafted decks which truly sell an idea. </span><span> </span></li>
<li><span>Host monthly meetings with local markets to provide updates and give strategic as well as executional guidance.</span><span> </span></li>
</ul>
<p><strong><span>Innovation &amp; Technology:</span></strong></p>
<ul>
<li><span>Champion the integration of AI and generative technologies in influencer marketing strategies</span><span> </span></li>
<li><span>Explore and implement new ways to leverage AI for content optimization, audience targeting, and campaign performance</span><span> </span></li>
<li><span>Stay at the forefront of emerging AI technologies and their applications in social media marketing</span><span> </span></li>
<li><span>Drive innovation in how we blend human creativity with AI capabilities</span><span> </span></li>
</ul>
<p><strong><span>Collaboration &amp; Integration:</span></strong></p>
<ul>
<li><span>Collaborate with the social media lead, social strategist, and creative teams to ensure integrated campaign execution</span><span> </span></li>
<li><span>Represent the influencer capability bringing expertise and diplomacy to the inter-agency team, working with media, creative, digital and other stakeholders. </span><span> </span></li>
<li><span>Monitor industry trends and best practices in both influencer marketing and social media</span><span> </span></li>
<li><span>Coordinate cross-market initiatives and ensure consistency in approach</span><span> </span></li>
</ul>
<h3><strong><span>Required Experience &amp; Skills:</span></strong></h3>
<ul>
<li><span>6-8 years of experience in influencer marketing, with demonstrated success in strategy and creative influencer campaign development, particularly on TikTok and Instagram</span><span> </span></li>
<li><span>Strong interest in and understanding of AI and generative technologies in marketing</span><span> </span></li>
<li><span>Strong track record of working with major consumer brands and within an inter-agency environment. </span><span> </span></li>
<li><span>Solid understanding of paid social and media’s role in the amplification component of influencer marketing</span><span> </span></li>
<li><span>Proven team leadership and people management experience</span><span> </span></li>
<li><span>Experience managing multi-market campaigns in Europe</span><span> </span></li>
<li><span>Deep understanding of the influencer landscape and social media platforms</span><span> </span></li>
<li><span>Excellence in stakeholder management and communication</span><span> </span></li>
<li><span>Data-driven approach to strategy development and optimization</span><span> </span></li>
<li><span>Fluent in English </span></li>
</ul>
<h3><strong><span>You'll Be Great in This Role If You Have:</span></strong></h3>
<ul>
<li><span>Experience working with AI and generative technologies in marketing</span><span> </span></li>
<li><span>Passion for marketing innovation and new technologies</span><span> </span></li>
<li><span>Background in FMCG/CPG brand marketing and an interest in and understanding for the foodie, lifestyle and fashion space</span><span> </span></li>
<li><span>On the pulse of what is new in influencer brand partnerships across but not limited to Instagram and TikTok</span><span> </span></li>
<li><span>Understanding of content creation and production processes</span><span> </span></li>
<li><span>Strong presentation and communication skills</span><span> </span></li>
<li><span>Ability to bridge the gap between traditional marketing and emerging technologies</span><span> </span></li>
</ul>
<h3><strong><span>What We Offer:</span></strong><span> </span></h3>
<ul>
<li><span>Opportunity to work with world-class brands at intersection of creativity and AI</span><span> </span></li>
<li><span>Modern, centrally located office in Amsterdam</span><span> </span></li>
<li><span>Hybrid home/office working model</span><span> </span></li>
<li><span>Dynamic, international work environment</span><span> </span></li>
<li><span>Competitive compensation package</span><span> </span></li>
<li><span>Professional development opportunities in emerging technologies</span><span> </span></li>
<li><span>Being part of an innovative, growing team leading the future of digital marketing</span><span> </span></li>
</ul>
<p><span>Req ID 11819<br/><span>#LI-JP1 #LI-midsenior #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6526247
published: 2025-01-22 12:22:37+00:00
title: Integrated Designer
location: Prague, Czech Republic
application_url: https://job-boards.greenhouse.io/oliver/jobs/6526247
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Integrated Designer</p>
<p><strong>Location: </strong>Prague, Czech Republic <strong>(O<span lang="EN-US"><span>ffice</span><span><span> </span>presence</span><span><span> </span>expected at minimum 3 days per wee</span></span><span lang="EN-US"><span>k)</span></span></strong></p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>Working with our client, the Integrated Designer takes digital, print and social content projects from brief to completion. This role will provide new ideas and creativity whilst working closely with client’s brand guidelines and will manage the day-to-day running of projects, working within specified timeframes and budgets.</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Producing design/ideas to the client’s brief and exacting standards from the outset until completion</li>
<li>Positively influencing clients with creative input in addition to undertaking and pitching new creative concepts</li>
<li>Create inspiring and exciting content – from repurposing, reformatting of assets to ideation</li>
<li>Be an entrepreneurial lead on the development of creative and output</li>
<li>Keenly evaluate and monitor industry trends and brands, research industry developments in branding and marketing to be at the forefront of creative excellence</li>
<li>Strong project management skills, teamed with an aptitude for managing multiple varying sized projects seamlessly for a high-profile client</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>4+ years of relevant experience</li>
<li>Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships</li>
<li>An innate creative flair, strong art direction and concepting skills – full of ideas across multiplatforms</li>
<li>Strong knowledge of Adobe Creative Suite</li>
<li>Strong typography, layout and technical skills with excellent attention to detail</li>
<li>An understanding how to work across online banners (static and animated), social media posts (primarily Instagram and Facebook), web design, UI design and storytelling</li>
<li>An understanding of responsive design across all digital platforms</li>
<li>An understanding of UX and latest Social and Digital technology trends</li>
<li>Motion and video skills using After Effects. &amp; Premiere. Storyboarding Animation concepts</li>
<li>Working on print-based collateral with great knowledge of branding</li>
<li>The ability to talk through your ideas confidently with the team and client</li>
</ul>
<p>Req ID: 11761</p>
<p><span>#LI-AB1 #LI-midsenior #LI-Onsite</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6521180
published: 2025-01-22 12:22:37+00:00
title: Integrated Designer
location: Madrid, Spain
application_url: https://job-boards.greenhouse.io/oliver/jobs/6521180
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Integrated Designer</p>
<p><strong>Location: </strong>Madrid, Spain (hybrid)</p>
<p><strong>Type: </strong>permanent</p>
<h3> </h3>
<h3><strong>About the role:</strong></h3>
<p>We are looking to recruit an experienced Integrated Designer in the newly formed marketing team working with our leading airline client. The Integrated Designer will take <strong>digital, print and social content</strong> projects from brief to completion. This role will provide new ideas and creativity whilst working closely with our client brand guidelines and will manage the day-to-day running of global/regional campaigns, working within specified time frames and budgets.</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Producing design / adaptation ideas to the client’s brief and exacting standards from the outset until completion</li>
<li>Positively influencing clients with creative input in addition to undertaking and pitching new creative concepts when appropriate</li>
<li>Create inspiring and exciting content – from repurposing, reformatting of assets to ideation</li>
<li>Be an entrepreneurial lead on the development of creative and output</li>
<li>Keenly evaluate and monitor industry trends and brands, research industry developments in branding and marketing to be at the forefront of creative excellence</li>
<li>Strong project management skills, teamed with an aptitude for managing multiple varying sized projects seamlessly for a high-profile client</li>
<li>Working in a team of 10+ designers</li>
<li>Work across the airlines services and different co-branding assets</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>5+ years of relevant experience</li>
<li>Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships</li>
<li>An innate creative flair, strong art direction and concepting skills – full of ideas across multi-platforms</li>
<li>Keen attention to detail to oversee and enhance assets, ensuring all deliverables align seamlessly with brand standards</li>
<li>Strong knowledge of Adobe Creative Suite</li>
<li>Strong typography, layout and technical skills with excellent attention to detail</li>
<li>An understanding how to work across online banners (static and animated), social media posts (primarily Instagram and Facebook), web design, UI design and storytelling</li>
<li>An understanding of responsive design across all digital platforms</li>
<li>An understanding of UX and latest Social and Digital technology trends</li>
<li>Motion and video skills using After Effects &amp; Premiere Storyboarding Animation concepts</li>
<li>An understanding of automation software</li>
<li>Working on print-based collateral with great knowledge, arrangement and development of OOH campaign assets</li>
<li>The ability to talk through your ideas confidently with the team and clients</li>
</ul>
<p>Req ID: 11748</p>
<p><span>#LI-JP1 #LI-Onsite #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6526188
published: 2025-01-22 12:22:37+00:00
title: Integrated Designer
location: Prague, Czech Republic
application_url: https://job-boards.greenhouse.io/oliver/jobs/6526188
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Integrated Designer</p>
<p><strong>Location: </strong>Prague, Czech Republic <strong>(O<span lang="EN-US"><span>ffice</span><span><span> </span>presence</span><span><span> </span>expected at minimum 3 days per wee</span></span><span lang="EN-US"><span>k)</span></span></strong></p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>Working with our client, the Integrated Designer takes digital, print and social content projects from brief to completion. This role will provide new ideas and creativity whilst working closely with client’s brand guidelines and will manage the day-to-day running of projects, working within specified timeframes and budgets.</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Producing design/ideas to the client’s brief and exacting standards from the outset until completion</li>
<li>Positively influencing clients with creative input in addition to undertaking and pitching new creative concepts</li>
<li>Create inspiring and exciting content – from repurposing, reformatting of assets to ideation</li>
<li>Be an entrepreneurial lead on the development of creative and output</li>
<li>Keenly evaluate and monitor industry trends and brands, research industry developments in branding and marketing to be at the forefront of creative excellence</li>
<li>Strong project management skills, teamed with an aptitude for managing multiple varying sized projects seamlessly for a high-profile client</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>4+ years of relevant experience</li>
<li>Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships</li>
<li>An innate creative flair, strong art direction and concepting skills – full of ideas across multiplatforms</li>
<li>Strong knowledge of Adobe Creative Suite</li>
<li>Strong typography, layout and technical skills with excellent attention to detail</li>
<li>An understanding how to work across online banners (static and animated), social media posts (primarily Instagram and Facebook), web design, UI design and storytelling</li>
<li>An understanding of responsive design across all digital platforms</li>
<li>An understanding of UX and latest Social and Digital technology trends</li>
<li>Motion and video skills using After Effects. &amp; Premiere. Storyboarding Animation concepts</li>
<li>Working on print-based collateral with great knowledge of branding</li>
<li>The ability to talk through your ideas confidently with the team and client</li>
</ul>
<p>Req ID: 11760</p>
<p><span>#LI-AB1 #LI-Onsite #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6509260
published: 2025-01-22 12:22:37+00:00
title: Integrated Designer
location: London/ Wisley, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6509260
experience_level: SE
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role:  </span></strong><span> Integrated Designer</span></p>
<p><strong><span>Location: </span></strong><span> London/ Wisley, England, United Kingdom</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span>Working in partnership with our client:<br/></span></p>
<ul>
<li>You will provide leadership and development to a dedicated team centred around design/creative art working ​ </li>
<li>You will demonstrate effective daily management of the OLIVER team on-site; providing direction, key decision-making, support and guidance as needed ​ </li>
<li>You will be accountable and responsible for the financial management of the team via regular creation of Management Information reports and various performance metrics ​ </li>
<li>You will be responsible for the generation and maintenance of ongoing effective working relationships with client stakeholders, regularly communicating with them on progress  </li>
</ul>
<p>Reporting to the Account Director, you’ll be working in a team of eight, mostly based in London and Wisley, with additional offshore support  located in India). Working alongside an Account Director, Designer, Integrated Artworker, Copywriter, Motion Graphics Designer and an Integrated Designer, you’ll need the ability to guide a team across these time zone challenges. </p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li><span><span>Overall leadership of the team, in collaboration with clients and supporting Account Director</span></span><span><span>​</span></span><span> </span></li>
<li><span><span>Financial oversight of all aspects of the engagement, in partnership with client stakeholders and internal agency departments</span></span><span><span>​</span></span><span> </span></li>
<li><span><span>Maintaining a culture of accountability and collaboration, including successful delivery against agreed performance and operational KPIs.</span></span><span> </span></li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span><span>At least 6+ years of design leadership experience in:</span></span><span><span>​</span></span><span> </span>
<ul>
<li><span>Digital</span><span> </span></li>
<li><span>Print</span><span> </span></li>
<li><span>Social </span><span>​</span><span> </span></li>
<li><span>Motion Graphics</span><span> </span></li>
<li><span>Artwork</span><span> </span></li>
<li><span>Production  </span><span> </span></li>
</ul>
</li>
<li><span><span>Experience in social, corporate communications, or public relationship functions for client organisations</span></span><span><span>​</span></span><span> </span></li>
<li><span><span>Demonstrates creative and strategic acumen </span></span><span><span>​</span></span><span> </span></li>
<li><span><span>4-6 years of experience overseeing an agency team</span></span><span><span>​</span></span><span> </span></li>
<li><span><span>Prior experience working in a fast-paced environment, ability to step into projects as needed </span></span><span> </span></li>
<li><span><span>Languages: English</span></span><span> </span></li>
<li>
<p><span>KEY ATTRIBUTES</span><strong><span>:</span></strong><span> </span></p>
<ul>
<li><span><span>Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships </span></span><span><span>​</span></span><span> </span></li>
</ul>
<ul>
<li><span><span>Demonstrable, strong experience designing and producing marketing collateral in the form of print and digital assets, out of home and social media channels</span></span><span><span>​</span></span><span> </span></li>
</ul>
<ul>
<li><span><span>The ability to manage and develop junior team members providing mentoring </span></span><span><span>​</span></span><span> </span></li>
</ul>
<ul>
<li><span><span>An aptitude for filtering, </span><span>prioritising</span><span> and managing workflow to increase efficiency and productivity    </span></span><span><span>​</span></span><span> </span></li>
</ul>
<ul>
<li><span><span>Knowledge of account management and invoicing </span></span><span><span>​</span></span><span> </span></li>
</ul>
<ul>
<li><span><span>Creative ability with strong Adobe Creative Suite (InDesign, </span><span>Illustrator</span><span> and Photoshop) </span></span><span> </span></li>
</ul>
</li>
</ul>
<p><span>Req ID:</span><span> 11592<br/><span>#LI-JS1 #LI-midsenior #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6526066
published: 2025-01-22 12:22:37+00:00
title: Integrated Designer
location: Prague, Czech Republic
application_url: https://job-boards.greenhouse.io/oliver/jobs/6526066
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Integrated Designer</p>
<p><strong>Location: </strong>Prague, Czech Republic <strong>(O<span lang="EN-US"><span>ffice</span><span><span> </span>presence</span><span><span> </span>expected at minimum 3 days per wee</span></span><span lang="EN-US"><span>k)</span></span></strong></p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>Working with our client, the Integrated Designer takes digital, print and social content projects from brief to completion. This role will provide new ideas and creativity whilst working closely with client’s brand guidelines and will manage the day-to-day running of projects, working within specified timeframes and budgets.</p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Producing design/ideas to the client’s brief and exacting standards from the outset until completion</li>
<li>Positively influencing clients with creative input in addition to undertaking and pitching new creative concepts</li>
<li>Create inspiring and exciting content – from repurposing, reformatting of assets to ideation</li>
<li>Be an entrepreneurial lead on the development of creative and output</li>
<li>Keenly evaluate and monitor industry trends and brands, research industry developments in branding and marketing to be at the forefront of creative excellence</li>
<li>Strong project management skills, teamed with an aptitude for managing multiple varying sized projects seamlessly for a high-profile client</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>4+ years of relevant experience</li>
<li>Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships</li>
<li>An innate creative flair, strong art direction and concepting skills – full of ideas across multiplatforms</li>
<li>Strong knowledge of Adobe Creative Suite</li>
<li>Strong typography, layout and technical skills with excellent attention to detail</li>
<li>An understanding how to work across online banners (static and animated), social media posts (primarily Instagram and Facebook), web design, UI design and storytelling</li>
<li>An understanding of responsive design across all digital platforms</li>
<li>An understanding of UX and latest Social and Digital technology trends</li>
<li>Motion and video skills using After Effects. &amp; Premiere. Storyboarding Animation concepts</li>
<li>Working on print-based collateral with great knowledge of branding</li>
<li>The ability to talk through your ideas confidently with the team and client</li>
</ul>
<p>Req ID: 11759</p>
<p><span>#LI-AB1 #LI-midsenior #LI-Onsite</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6276152
published: 2025-01-22 12:22:37+00:00
title: Junior Sales Account Executive (FTC - 12 months)
location: Amsterdam, Netherlands
application_url: https://job-boards.greenhouse.io/oliver/jobs/6276152
experience_level: EN
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role:</strong> Junior Sales Account Executive<strong> </strong>(FTC - 12 months)</p>
<p><strong>Location: </strong>Amsterdam, Netherlands (Remote)</p>
<p>Our unique value lies in crafting tailored agency ecosystems for brands that are more agile, cost-efficient, and highly effective. These on-site agencies evolve alongside our clients’ changing needs, delivering exceptional work at a faster pace.</p>
<p>At the heart of the OLIVER agency is a strategic, creative, and technical Hub - a dynamic nerve center that offers project support and overflow resources. This enables us to remain agile, flexible, and highly responsive.</p>
<p>This model brings us closer to our clients, fostering long-term retention while enabling up-selling opportunities and securing sustainable growth for the future.</p>
<p>Responsibilities include:</p>
<ul>
<li>Generating leads through proactive telephone outreach and social media marketing</li>
<li>Selling a range of creative and digital agency services, such as online and offline creative design, social media management, digital solutions, copywriting, videography, and marketing technology</li>
<li>Building and maintaining long-term, profitable client relationships while delivering exceptional service to existing customers</li>
<li>Identifying and capitalizing on new business development opportunities to grow and sustain a strong customer base</li>
<li>Expanding market opportunities through diverse sales channels and strategies</li>
<li>Collecting and analyzing sales data to uncover insights and optimize performance</li>
<li>Staying up-to-date with industry trends, products, and competitor activities to inform and enhance sales efforts.</li>
</ul>
<strong><span><em>Experience required:<span> </span></em> </span></strong>
<span><span>This role is ideal for someone with 6+ months of sales experience, preferably in a fast-paced and dynamic environment. It offers an opportunity to step into advanced solution selling, managing large, complex deals.</span></span>
<span> </span>
<span>Key attributes required:</span>
<ul>
<li>Confidence with a strong ability to learn on the job</li>
<li>Hunger, resilience, intelligence, and a drive to win</li>
<li>Ambition paired with high energy and a proven track record of closing deals</li>
<li>Adaptability to tailor sales approaches to meet diverse customer needs</li>
<li>Skilled in prioritizing leads and optimizing revenue through effective pipeline management</li>
<li>Commercially astute with excellent project and time management skills</li>
<li>Self-motivated, confident, and capable of working independently</li>
<li>Outstanding communication and relationship-building abilities</li>
<li>Entrepreneurial spirit with the determination to excel and succeed.</li>
<li><strong><span>Strong knowledge of the Dutch market, with bonus points for experience in marketing.</span></strong></li>
</ul>
<p>Req ID: 10646</p>
<p><span>#LI-AB1 #LI-Hybird #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6488483
published: 2025-01-22 12:22:37+00:00
title: Language Lead
location: London, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6488483
experience_level: SE
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Language Lead</span></p>
<p><strong><span>Location: </span></strong><span> London, England, United Kingdom (Hybrid working from the London offices minimum 3 days a week)</span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p><span><span>We're</span><span> looking for someone who loves great creative work. You should be passionate about words and ideas, with solid experience in digital and advertising across different companies.</span></span></p>
<p><span><span>At a day-to-day level, the primary focus of this role is on developing a high-performing team, creative guidance, support, and leadership.</span></span></p>
<p><span><span>You will partner with the client's Lead Writers and Creative Directors, the OLIVER Transcreation Director and the rest of the team.</span></span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li><span><span>Best in class work and quality control </span></span><span> </span>
<ul>
<li><span>You’ll be leading a global creative community for best-in-world copywriting transcreation, overseeing quality control of work produced by freelance network</span><span> </span></li>
<li><span>You’ll be inspiring people to create their best work, across 24 different languages and markets through creative guidance, collaboration, and leadership</span><span> </span></li>
<li><span>Conduct regular work audits in partnership with Apple Lead Writers</span><span> </span></li>
<li><span>Provide feedback and coaching to freelance writers</span><span> </span></li>
<li><span>Maintain and implement style guides and documentation to ensure consistency across all marketing deliverables</span><span> </span></li>
<li><span>Drive continuous innovation in creative workflows and processes</span><span> </span></li>
<li><span>Keep up to date on industry trends, consumer insights, cultural evolution and socio-political events in the markets</span><span> </span></li>
</ul>
</li>
<li><span><span>Recruitment</span><span> &amp; O</span><span>nboarding</span></span><span> </span>
<ul>
<li><span>Building the ever-growing creative cohort by recruiting and training new talent to the team</span><span> </span></li>
<li><span>Manage and optimise freelance recruitment and onboarding processes</span><span> </span></li>
</ul>
</li>
<li><span><span>Foster c</span><span>ommunity and culture</span></span><span> </span>
<ul>
<li><span>Foster a strong brand-aligned culture and community among freelance writers</span><span> </span></li>
<li><span>Work with OLIVER Team on a number of community initiatives throughout the year</span><span> </span></li>
</ul>
</li>
<li><span><span>Training </span><span>and upskilling current network</span></span><span> </span>
<ul>
<li><span>Collaborate with OLIVER Transcreation Managers on tools rollout and process optimisation</span><span> </span></li>
<li><span>Identify skills/knowledge gaps within current network and develop tailored trainings to support the teams</span><span> </span></li>
<li><span>Develop and improve language validation best practices</span><span> </span></li>
</ul>
</li>
<li><span><span lang="EN-GB"><span>You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues</span></span></span></li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li><span>Proven experience in a creative role (e.g. copywriting, writing, linguistic role, advertising, marketing, publishing) </span><span> </span></li>
<li><span>Experience in project management or operations is a plus</span><span> </span></li>
<li><span>Strong organisational skills to balance creative and operational tasks</span><span> </span></li>
<li><span>Experience and interest in transcreation (even better if you also speak other European languages but not mandatory)</span><span> </span></li>
<li><span>Experience with creative management and career mentorship for large teams </span><span> </span></li>
<li><span>A curiosity for cultural nuances in language</span><span> </span></li>
<li><span>Balancing authority with diplomacy to establish effective working relationship with creative directors and writers within the brand's network of linguists</span><span> </span></li>
<li><span>Ability to inspire and lead teams by direct example</span><span> </span></li>
<li><span>Experience recruiting and growing talent</span><span> </span></li>
<li><span>Managing a knowledge base (style guides, TOV documents)</span><span> </span></li>
<li><span>Previous experience – or a personal interest – in consumer electronics and technology is ideal. </span><span> </span></li>
</ul>
<p><span>Req ID:</span><span> 11590<br/><span>#LI-KA1 #LI-director #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6495636
published: 2025-01-23 09:40:06+00:00
title: Lead Gen AI Creative
location: Amsterdam, Netherlands
application_url: https://job-boards.greenhouse.io/oliver/jobs/6495636
experience_level: SE
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Lead Gen AI Creative <span lang="EN-ZA"><span>(12 month FTC with a view to extend)</span></span></span></p>
<p><strong><span>Location: </span></strong><span> Amsterdam, Netherlands</span></p>
<p><span> </span></p>
<p><strong><span>About the role:</span></strong><span> </span></p>
<p><span>We’re looking for a Lead GenAI Creativewho will direct a Gen AI Creative as part of a central team for our client, as well as use the Pencil platform themselves to deliver high quality, high performing ads. You will lhave a GenAI creative working with you and by nature of your expertise they will largely engage with you to resolve creative challenges they are coming up against and overcome the limitations of GenAI today. </span><span> </span></p>
<p><span>You will require deep experience with GenAI tools and what they can do for creators, the advertising industry and for marketing clients - as well as the positivity, energy and lateral problem solving to explore and expand techniques to push beyond any perceived creative limitations.  One key measure of your success will be your ability to inspire a team with creative solutions day-to-day. Doing this successfully will deliver impact for our clients and fame for your work, as well as make you one of the leading voices of the GenAI revolution.</span><span> </span></p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<p><span></span></p>
<p></p>
<ul>
<li><span>Work with our Customer Success team to meet with clients, taking and refining briefs that meet client needs while best demonstrating GenAl capabilities within a systematic GenAI delivery process</span><span> </span></li>
<li><span>Oversee GenAl Creator(s) to deliver brief(s) through all steps including insight, concept, copy, image &amp; video generation and final creative assembly using different GenAl models and techniques</span><span> </span></li>
<li><span>Where necessary, directly intervene in developing, generating or manually retouching outputs to meet quality standards across briefs</span><span> </span></li>
<li><span>Work with our Customer Success team to present creative outputs to clients, taking feedback and managing expectations on what GenAl can and cannot do</span><span> </span></li>
<li><span>Work with our Customer Success team and GenAl Creator team to structure a GenAl delivery process that allows for steps, prompts, time taken etc. to be shared transparently with clients</span><span> </span></li>
<li><span>Work with our Training team to actively explore, implement and explain new GenAl techniques to help our wider user base achieve high quality creative outputs</span><span> </span></li>
<li><span>Work with our Product &amp; Engineering teams to test new GenAl features and provide feedback to drive platform improvements</span><span> </span></li>
</ul>
<p><span></span></p>
<ul>
<li>As a business we're committed to ensuring everyone on our team is fully trained and confident in using Pencil AI, and other approved AI tools. A wide range of Internal resources are available to make sure our teams stay ahead of the AI curve: training, webinars, newsletters, AI communities etc. You would be responsible for both you and your teams to be actively AI proficient and keeping up to date by:
<ul>
<li>Completing ongoing, structured [IIG] AI training including Pencil.</li>
<li>Continuously up-skilling using our approved AI tools including Pencil.</li>
<li>Stay up to date with evolving AI trends through our newsletters, webinars, hackathons, AI communities etc</li>
<li>Facilitate collaborative knowledge-sharing sessions to foster an open exchange of AI expertise and embrace our culture of Learning.</li>
</ul>
</li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li> 5 years’ experience in advertising creative development</li>
<li> Experience with GenAI tools such as ChatGPT, Midjourney, Adobe Firefly, Jasper etc.</li>
<li> Experience with GenAI techniques such as model selection &amp; prompting</li>
<li> Any experience using GenAI to deliver real-world advertising creative</li>
<li> Proficiency in Adobe Creative Cloud (Photoshop)</li>
<li> Good personal communication and management skills</li>
<li> Preference for candidates who have prior agency experience</li>
<li> Strong written English skills, allowing you to communicate effectively with clients and team</li>
<li> Access to a reliable computer with an internet connection exceeding 40 Mbps</li>
<li> A collaborative and team-oriented attitude with optimism about the role of GenAI in creativity</li>
</ul>
<p><span>Req ID 11811<br/><span>#LI-JP1 #LI-midsenior #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6450658
published: 2025-01-22 12:22:37+00:00
title: Management Accountant
location: London, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6450658
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Management Accountant (6 Month FTC)</p>
<p><strong>Location: </strong>London, England, United Kingdom (Working from our London offices 2 days a week)</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p><span lang="EN-ZA"><span>Hired under The Inside Ideas Group, working in</span> <span>th</span><span>e</span><span> OLIVER network, you will be part of a Finance Team managing </span><span>the central overhead accounts for IIG global</span><span>. The region is led by </span><span>the London based team. This role offers </span><span>a great opportunity</span><span> to gain international experience and learn a broad range of skills in a fasting growing region while being employed by an amazing company.</span></span><span> </span></p>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li><span>Full general ledger management of Parent company </span></li>
<li>Preparation of cost accruals, prepayments, employee benefits, Loan and Interest Rec and capitalization of Parent company costs.</li>
<li>Prepare Monthly Management Accounts (P&amp;L, balance sheet, detailed variance analysis to forecast and prior month)</li>
<li>Prepare Monthly Balance Sheet Reconciliations (excluding trading balances)</li>
<li>Prepare Weekly Cashflows for reporting into Treasury.</li>
<li>Assist with quarter-end reporting, quarterly rolling forecasts and annual budgets.</li>
<li>Process the monthly recharges for global costs. SMT and TBG (Invoicing, Reconciliation, and consolidation)</li>
<li>Support the AR and AP function to ensure correct coding and balances.</li>
<li>Support the PO officer to ensure an up-to-date PO tracker is kept and intercompany invoices been issued on time.</li>
<li>Be a contact person for intercompany billing, reporting and reconciliation for IIG OH <span> </span></li>
<li>Support reporting team on month end reporting.</li>
<li>Reconcile Accrued Purchases, Post vendor Bill Analysis and GRN reporting. <span> </span></li>
<li>Reconcile and post credit card and Gray Dawes expenditure.</li>
<li>Post and reconcile HO payroll and Implementation recharges.</li>
<li>Assist with month-end tasks such as Group intercompany declarations and reconciliations.</li>
<li>Assist with the month-end group consolidation of 50+ legal entities.</li>
<li>Provide support for interim and year-end audit and statutory compliance requirements.</li>
<li>Support our Tax and Treasury team and with compliance (Statutory Accounts, CT, WHT, Loan Reconciliations, Insurances)</li>
<li>Provide support to business partnering for the IIG OH Expenses <span> </span></li>
<li>Help develop and drive continuous improvement, standardisation of processes and automation,</li>
<li>Support the group team with ad-hoc requests, intercompany and required group schedules.</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li><span>Part or Fully Qualified (CIMA/ACA/ACCA)</span></li>
<li>Experience in financial/management accounting is essential</li>
<li>Experience working with international markets is desirable but not essential</li>
<li>Excellent inter-personal skills and confident in dealing with people of all levels</li>
<li>Knowledge of Accounting Systems (Netsuite, Xero, Workday Adaptive Planning experience is desirable)</li>
<li>Strong Excel Skills</li>
<li>Ability to present financial information clearly</li>
<li>Organised with the ability to implement and maintain systems</li>
<li>Be adaptive to changing requests and priorities</li>
<li>Ability to self-start and manage deliverables independently</li>
<li>Be commercially aware - understand local market factors, performance, impact of decisions, and can provide valuable recommendations to the business.<span> </span></li>
</ul>
<p>Req ID: 11391</p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6469005
published: 2025-01-22 12:22:37+00:00
title: Marketing Campaign Manager (FTC - 6 months)
location: Canary Wharf, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6469005
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>Marketing Campaign Manager (FTC - 6 months)</p>
<p><strong>Location: </strong>Canary Wharf, England, United Kingdom</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p><span lang="EN-GB"><span>As an experienced and expert Campaign Marketing Manager</span><span>, ideally </span><span>with Financial Services experience, </span><span>you’ll</span><span> quickly slot right into this fast-paced, deadline driven team, building and delivering multi-variant marketing comms across a variety of through-the-line channels.  </span><span>You’ll</span><span> have the right skills and experience to ensure you hit the ground running and add value from the off. </span></span><span> </span></p>
<p><strong><span>This role is right for you if</span></strong><span>... you’re a highly collaborative self-starter who’s used to juggling multiple projects in a busy environment and skilled at running projects efficiently from end to end. You’ll have great communication and organisational skills, great attitude and energy and work well within a team.  </span><span> </span></p>
<p><span>As one of our client-side Campaign Marketing Managers, you’ll be accountable for the end to end delivery of your projects, so attention to detail is an absolute must as is experience of working directly with and managing high numbers of stakeholders within regulated environments.  The brand you’ll be working on is Barclays – whilst you don’t necessarily need experience in Financial Services (although brilliant if you have), ideally, you’ll have experience of working within a medium to large corporate business and understand the governance, logistics and management this requires.  </span><span> </span></p>
<p><span>You may already be working in a client side role – or you may be working in an agency and looking for a chance to move across – either way, this is a brilliant opportunity to join a sociable and high-performing team, working on one of the country’s leading Financial Services brands.</span></p>
<p><span><strong><span lang="EN-GB"><span>About the team you will be joining:</span></span></strong><span lang="EN-GB"><strong> </strong><span>You’ll</span><span> be working directly with our </span><span>B2B </span><span>client team as one of their Campaign Managers</span><span>.  </span><span>The</span><span> whole team are</span><span> subject matter </span><span>experts</span><span> so </span><span>you </span><span>don’t</span><span> necessarily need to be a B2B expert (but great if you are!)</span><span>.  </span><span>You </span><span>just need you to bring your experience, </span><span>skills</span><span> and a positive approach to learning about their customers, </span><span>products</span><span> and comms</span><span>.  </span></span></span></p>
<h3><strong>What you will be doing:</strong></h3>
<p><span>Your core role will be to support the development and implementation of projects, ensure business objectives are met and to deliver your programmes and campaigns efficiently and effectively.  Key responsibilities will include: </span><span> </span></p>
<ul>
<li><span>Managing and executing marketing and comms campaigns and programmes, liaising with colleagues in the wider Marketing teams, Product and Channel teams to ensure all activity is aligned to agreed plans and delivered on time and on budget</span><span> </span></li>
<li><span>Supporting the development of briefs and briefings including creative, targeting, media and production</span></li>
<li>Managing the development of creative assets, media and targeting plans, working with agency partners effectively and collaboratively </li>
<li>Ensuring communications are consistently challenging the norm and pushing creative boundaries and excellence</li>
<li>Ensuring all governance and control requirements are operating and executed effectively <span> </span></li>
<li><span><span>You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues</span></span></li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li><span>Proven detailed knowledge and experience in creating, developing and delivering world class marketing communications through multiple channels (including direct mail, email, SMS and display advertising), touchpoints and customer segments, working with teams both internally and externally</span></li>
<li>Sound and comprehensive relationship building and diplomacy skills to be able to communicate complex material, with the ability to guide and influence stakeholders, colleagues and external creative agencies</li>
<li>A broad and extensive experience of digital and marketing, and proven results, particularly in direct marketing to customers via digital channels – including planning, scheduling and prioritising, customer targeting, channel management, effective promotion of products and services, personalisation, implementation and governance</li>
<li>Excellent communications skills, written and verbal</li>
<li>An enthusiastic and proactive approach with strong and positive energy</li>
<li>High levels of accuracy for work, combined with experience in developing and delivering world-class marketing activity</li>
<li>Strong juggling and prioritisation skills learnt in a fast-paced, deadline driven environment</li>
<li>And the resilience to problem solve and work collaboratively with colleagues to overcome hurdles and achieve positive outcomes for all</li>
<li>Experience in B2B marketing</li>
<li>Experience of working in a highly regulated industry</li>
<li>Experience of working within an Agile project management environment<span> </span></li>
<li><span><span>You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role</span></span></li>
</ul>
<p><span> </span><strong><span>WHEN YOU APPLY….</span></strong><span> please indicate your salary expectation, availability and location as we will not be able to progress your application without these. </span><span> </span></p>
<p>Req ID: 11513</p>
<p><span>#LI-JS1 #LI-Onsite #LI-midsenior</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6442679
published: 2025-01-22 12:22:37+00:00
title: MarTech Director
location: London, England, United Kingdom
application_url: https://job-boards.greenhouse.io/oliver/jobs/6442679
experience_level: EX
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong>Role: </strong>MarTech Director </p>
<p><strong>Location: </strong>London, England, United Kingdom</p>
<p> </p>
<h3><strong>About the role:</strong></h3>
<p>We’re looking for an experienced MarTech Director to join our rapidly expanding Data-Driven Marketing team, based in our head office in Angel, London. MarTech sits at the heart of our mission to build and run bespoke marketing ecosystems for clients through best-in-class people, processes, and technology. This role will be pivotal in setting up and carving out this function across the business, contributing significantly to our growing capability in this space.</p>
<p><strong>Key objectives: </strong></p>
<ul>
<li>Support clients on the effective transformation and effectiveness of their marketing automation efforts</li>
<li>Build and grow the marketing technology capabilities within the team and business</li>
<li>Consult with clients on strategy and lead the data campaign management teams</li>
</ul>
<h3><strong>What you will be doing:</strong></h3>
<ul>
<li>Lead strategic and consultative planning efforts for clients - running workshops and discoveries, developing transformation roadmaps and implementation plans</li>
<li>Identify trapped value and opportunities to enhance the effectiveness of clients’ marketing automation platforms and wider data ecosystem i.e. CDP / Data Warehousing, third-party providers</li>
<li>Engage with a wide range of clients, from manager to CMO, to guide their marketing automation efforts and sell relevant solutions</li>
<li>Lead the CRM campaign automation team, ensuring best-in-class implementation, right-first-time delivery, and effective collaboration with other teams (Data Strategy, Analytics, Strategy, Creative, Account Management)</li>
<li>For more sophisticated CRM programmes, support the campaign management team with hands on implementation expertise and best practice approaches to ways of working and QA</li>
<li>Own MarTech accreditation and certification strategy for our business – undertaking certifications, new partnership opportunities, demos and training</li>
<li>Consult with clients on their CDPs and oter data warehouses and how these seamlessly integrate with their marketing automation platforms and CRM efforts</li>
<li>Support broader teams in the business on how to leverage the best other creative technologies such as Creative X, Dragonfly AI</li>
<li>Support internal data team infrastructure building and optimisation where appropriate, specifically Google Marketing Cloud</li>
<li>Provide thought leadership for clients on best-practice and what’s new in MarTech, particularly focussing on AI capabilities</li>
<li>Advice on and support in the usage of third-party tools that aid CRM communications and personalisation, such as Moveable Ink and Phrasee</li>
<li>Maintain a keen awareness of industry advancements and continually push the boundaries of what marketing technology can achieve, particularly in the AI / Gen AI space</li>
<li>You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues</li>
</ul>
<h3><strong>What you need to be great in this role:</strong></h3>
<ul>
<li>Proven experience establishing and growing a business function</li>
<li>Strong expertise of Salesforce Marketing Cloud, Braze, and HubSpot, with a strong grasp of their technical and functional capabilities</li>
<li>Salesforce Marketing Cloud (ideally admin &amp; consultant) &amp; Braze certified</li>
<li>Extensive experience in how to translate consumer lifecycle programmes / functionality advancements into MarTech platforms (implementation, delivery and optimisation)</li>
<li>Strong knowledge of data warehousing / CDPs (e.g. Treasure Data, Snowflake, AWS, and Big Query)</li>
<li>Expertise in email deployment process and associated languages (HTML, CSS, AMP Scripts, and JavaScript)</li>
<li>Excellent critical-thinking and problem-solving skills</li>
<li>Strong communication and stakeholder management skills, comfortable influencing all levels of seniority</li>
<li>A collaborative team player with an open mind and a willingness to lead in a fast-paced, evolving environment</li>
<li>A keen eye for the future, particularly in driving forward product offerings related to AI and MarTech advancements</li>
<li>Desire to continually learn and push the boundaries of what marketing technology can achieve</li>
<li>You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role</li>
</ul>
<p></p>
<p>Req ID: 11380</p>
<p><span>#LI-LE1 #LI-director #LI-Onsite</span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


ext_id: 6525859
published: 2025-01-22 12:22:37+00:00
title: Motion Graphics Designer
location: Prague, Czech Republic
application_url: https://job-boards.greenhouse.io/oliver/jobs/6525859
experience_level: MI
language: en
has_remote: False
description:
<p><span>Established in 2004, </span><strong><span>OLIVER</span></strong><span> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span> </span></p>
<p><span>As a part of </span><strong><span>The Brandtech Group</span></strong><span>, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span>AI solutions</span></strong><span> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p><p><strong><span>Role: </span></strong><span> Motion Graphics Designer</span></p>
<p><strong><span>Location: </span></strong><span> Prague, Czech Republic <strong>(O<span lang="EN-US"><span>ffice</span><span><span> </span>presence</span><span><span> </span>expected at minimum 3 days per wee</span></span><span lang="EN-US"><span>k)</span></span></strong></span></p>
<p><span> </span></p>
<h3><strong><span>About the role:</span></strong><span> </span></h3>
<p>Working with our client, the Motion Graphics Designer working across B2B and B2C comms, producing beautiful and innovative designs for our client.</p>
<h3><strong><span>What you will be doing:</span></strong><span> </span></h3>
<ul>
<li>Ideate and create stunning digital content using tools such as After Effects, Illustrator, InDesign, Photoshop.</li>
<li>Take design projects from brief through to completion, providing new ideas and creativity whilst working closely with the client’s brand guidelines</li>
<li>Produce designs to the client’s brief and exacting standards whilst positively influencing clients with your creative input in addition to undertaking and pitching new creative concepts</li>
<li>Develop a deep understanding of target audiences and the client’s marketing strategy to deliver high quality results that have an instant, positive impact on members</li>
<li> Pitch creative solutions in response to marketing strategies</li>
<li> Oversee and manage the preparation of all finished files that will comply with the correct output specifications</li>
</ul>
<h3><strong><span>What you need to be great in this role:</span></strong><span> </span></h3>
<ul>
<li>Excellent motion design skill set</li>
<li>The ability to use After Effects and associated motion software</li>
<li>A passion for 2D motion graphics design and animation, with the ability to animate a variety of styles of techniques.</li>
<li>Excellent Adobe CS skills with great knowledge of Photoshop &amp; Illustrator with the ability to produce bespoke digitally drawn assets from scratch.</li>
<li>An innate and deep affinity with layout, typography and idea-generation</li>
</ul>
<p><span>Req ID:</span><span> 11755<br/><span>#LI-AB1 #LI-midsenior #LI-Onsite</span></span></p><p><span>Our values shape everything we do:</span><span> </span></p>
<p><span>Be</span><strong><span> Ambitious</span></strong><span> to succeed  </span><span> </span></p>
<p><span>Be </span><strong><span>Imaginative</span></strong><span> to push the boundaries of what’s possible  </span><span> </span></p>
<p><span>Be </span><strong><span>Inspirational</span></strong><span> to do groundbreaking work  </span><span> </span></p>
<p><span>Be </span><strong><span>always learning and listening</span></strong><span> to understand  </span><span> </span></p>
<p><span>Be </span><strong><span>Results-focused </span></strong><strong> </strong><span>to exceed expectations  </span><span> </span></p>
<p><span>Be </span><strong><span>actively pro-inclusive and anti-racist</span></strong><span> across our community, clients and creations  </span> <br/><span> </span></p>
<p><em><span>OLIVER,</span></em><em> </em><em><span>a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.  </span></em><span> </span></p>
<p><em><span> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p>


