# job

ext_id: 744000031525040
published: 2024-12-12 13:38:35+00:00
title: Automotive Store Manager
location: Norwalk, CT, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031525040-automotive-store-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><p>Compensation potential for this position is 100K+ based on experience, bonus opportunities, sales spiffs, regional contests, and other sales incentives.</p><p> </p><h3>Job Description</h3><p>The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. </p><p>Compensation for this position is $60,000 to $78,000 based on experience and potential incentives.</p><p>Responsibilities:  </p><ul><li><p>Develop sales and technical teammates to produce a consistent 5-star Guest experience. </p></li></ul><ul><li><p>Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.  </p></li></ul><ul><li><p>Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.   </p></li></ul><ul><li><p>Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.  </p></li></ul><ul><li><p>Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. </p></li></ul><ul><li><p>Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Audit courtesy inspections performed by teammates. </p></li></ul><ul><li><p>Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </p></li></ul><ul><li><p>Schedule guest appointments and assign teammates according to their skill level for and timely completion of vehicle services/repairs. </p></li></ul><ul><li><p>Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. </p></li></ul><ul><li><p>Attend to all guest needs in areas of sales, service, complaints, and adjustments. </p></li></ul><ul><li><p>Build guest relationships to maximize customer satisfaction, loyalty, and retention. </p></li></ul><ul><li><p>Assist teammates in conveying repair and service needs to guests. </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environment codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </p></li></ul><ul><li><p>Perform other duties as assigned and required. </p></li></ul><h3>Qualifications</h3><p>Qualifications:  </p><ul><li><p>High School Diploma or equivalent.  </p></li></ul><ul><li><p>Demonstrated leadership experience in a retail/sales environment.  </p></li></ul><ul><li><p>Proven ability to manage, drive and deliver financial results while controlling costs.   </p></li></ul><ul><li><p>Ability to influence and motivate a team to achieve set goals and objectives.  </p></li></ul><ul><li><p>Ability to problem solve, manage inventory, merchandising, and customer service.  </p></li></ul><ul><li><p>Communications skills to effectively communicate with teammates and guests. </p></li></ul><ul><li><p>Complete all Monro required training with the guidelines and timing provided. </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) </p></li><li><p>Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.    </p></li></ul><p> </p><p>Profile Summary:  </p><ul><li><p>Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments </p></li></ul><ul><li><p>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  </p></li></ul><ul><li><p>Business mentality with the drive to exceed established goals.  </p></li></ul><ul><li><p>Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. </p></li></ul><ul><li><p>Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. </p></li></ul><ul><li><p>Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. </p></li></ul><ul><li><p>Ability to effectively mentor, coach and develop teammates. </p></li></ul><ul><li><p>Ability to problem solve and resolve customer complaints. </p></li></ul><p> </p><p>Work Environment &amp; Physical Requirements:  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Store Managers must be able to complete the following but not limited to: </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays. </p></li></ul><ul><li><p>Ability to work 45 hours per week. </p></li></ul><ul><li><p>Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time. </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </p></li></ul><p> </p><p> </p><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays   </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental  </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031518366
published: 2024-12-12 13:15:43+00:00
title: General Service Technician
location: Laconia, NH, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031518366-general-service-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Company Info:   </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p>About The Role: </p><p>The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.   </p><p><strong>Compensation:</strong> The hourly range for this role is $16.00 - $18.00 per hour. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.</p><p>  </p><p>Responsibilities:   </p><ul><li><p>Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.  </p></li></ul><ul><li><p>Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.  </p></li></ul><ul><li><p>Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.  </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.  </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.</p></li></ul><h3>Qualifications</h3><p><strong>Qualifications:</strong>   </p><ul><li><p>High School Diploma or equivalent is preferred.  </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.</p></li></ul><p><strong>Work Environment &amp; Physical Requirements:</strong>   </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:  </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays.  </p></li></ul><ul><li><p>Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.  </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time.  </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </p></li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.</p><h3>Additional Information</h3><p><strong>Benefits:  </strong> </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li><li><p>Direct Deposit </p></li><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time Teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p><strong>Compensation: </strong></p><p>The hourly range for this role is $16.00-$18.00 per hour. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.</p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031517776
published: 2024-12-12 13:07:54+00:00
title: Automotive General Service Technician
location: Lebanon, NH, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031517776-automotive-general-service-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong><u>Company Info:</u></strong>  </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p><strong><u>About The Role:</u></strong></p><p>The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.  </p><p> </p><p><strong>Responsibilities:</strong>  </p><ul><li>Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation. </li><li>Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. </li><li>Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. </li><li>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. </li><li>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </li><li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </li><li>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures. </li><li>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws. <ul><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li></ul></li></ul><ul><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </li></ul><p>Perform other duties as assigned and required.  </p><p><strong>Compensation</strong>: The hourly range for this role is $16.00 - $18.00 This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.</p><h3>Qualifications</h3><p><strong>Qualifications:</strong>  </p><ul><li>High School Diploma or equivalent is preferred. </li><li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  <ul><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.</li></ul></li><li>Required to own a basic set of tools or participate in Monro’s tool purchase program. </li></ul><p><strong>Profile Summary:</strong></p><ul><li>Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions. </li><li>Strong customer service skills </li><li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li></ul><p> </p><p><strong>Work Environment &amp; Physical Requirements:</strong>  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: </p><ul><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li></ul><p> </p><p> </p><h3>Additional Information</h3><p><strong>Benefits:</strong>  </p><ul><li>Performance based incentives  </li><li>Paid vacation and holidays for Full Time Teammates</li><li>Reimbursement for ASE Certifications  </li><li>Reimbursement for State Inspection Licenses, where applicable  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental for Full time Teammates  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>  </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031517965
published: 2024-12-12 13:06:21+00:00
title: Automotive General Service Technician
location: Claremont, NH, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031517965-automotive-general-service-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong><u>Company Info:</u></strong>  </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p><strong>Compensation</strong>: The hourly range for this role is $16.00 - $18.00 This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.</p><p><strong><u>About The Role:</u></strong></p><p>The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.  </p><p> </p><p><strong>Responsibilities:</strong>  </p><ul><li>Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation. </li><li>Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. </li><li>Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. </li><li>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. </li><li>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </li><li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </li><li>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures. </li><li>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws. <ul><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li></ul></li></ul><ul><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </li><li>Perform other duties as assigned and required.  </li></ul><h3>Qualifications</h3><p><strong>Qualifications:</strong>  </p><ul><li>High School Diploma or equivalent is preferred. </li><li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  <ul><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.</li></ul></li><li>Required to own a basic set of tools or participate in Monro’s tool purchase program. </li></ul><p><strong>Profile Summary:</strong></p><ul><li>Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions. </li><li>Strong customer service skills </li><li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li></ul><h3>Additional Information</h3><p><strong>Work Environment &amp; Physical Requirements:</strong>  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: </p><ul><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li></ul><p><strong>Benefits:</strong>  </p><ul><li>Performance based incentives  </li><li>Paid vacation and holidays for Full Time Teammates</li><li>Reimbursement for ASE Certifications  </li><li>Reimbursement for State Inspection Licenses, where applicable  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental for Full time Teammates  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>  </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  </p><p> </p><p>           </p><p> </p><p> </p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031437229
published: 2024-12-12 01:18:59+00:00
title: Automotive Guest Care Sales Specialist
location: Louisville, KY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031437229-automotive-guest-care-sales-specialist
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc.</strong><br/>
Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p><br/>
<strong>Destination Monro – Your Career is Here!</strong><br/>
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here.</p><h3>Job Description</h3><p><strong>Position Summary:</strong></p><p>You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge.  You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.</p><p><strong>Compensation:  </strong>The hourly guaranteed range for this role is from $17 - $20 per hour.  Pay will be based on experience level. </p><p><strong>Duties &amp; Responsibilities:</strong></p><p> </p><ul><li>Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.</li><li>First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.</li><li>Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering.</li><li>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.</li><li>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.</li><li>Able to understand and effectively communicate all products and services Monro offers to customers. </li><li>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.</li><li>Maintain an organized and neat customer waiting area.</li><li>Other duties as assigned.</li></ul><h3>Qualifications</h3><p><strong>Knowledge, Skills, and Abilities:</strong></p><ul><li>High school diploma or equivalent required.</li><li>Valid Driver's License.</li><li>Two (2) year of sales experience needed.</li><li>Preferred Two (2) year of related experience in the automotive service environment.</li><li>Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.</li><li>Strong problem-solving skills.</li><li>Ability to work, Days, Evenings, Weekends, Holidays</li></ul><p><strong>Physical Demands:</strong></p><p> </p><ul><li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li><li>Frequent standing and walking for long periods of time.</li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li><li>Climb up and down ladders to retrieve and stock merchandise.</li><li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li><li>Enter and locate information on computer.</li><li>Safely operates a motor vehicle.</li></ul><h3>Additional Information</h3><p>All your information will be kept confidential according to EEO guidelines.</p><p> </p><p><strong>Equal Opportunity Employer</strong></p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031430245
published: 2024-12-12 00:57:31+00:00
title: Automotive Guest Care Sales Specialist
location: Louisville, KY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031430245-automotive-guest-care-sales-specialist
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc.</strong><br/>
Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p><br/>
<strong>Destination Monro – Your Career is Here!</strong><br/>
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here.</p><h3>Job Description</h3><p><strong>Position Summary:</strong></p><p>You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge.  You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.</p><p><strong>Compensation:  </strong>The hourly guaranteed range for this role is from $17 - $19 per hour.  Pay will be based on experience level. </p><p><strong>Duties &amp; Responsibilities:</strong></p><p> </p><ul><li>Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.</li><li>First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.</li><li>Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering.</li><li>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.</li><li>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.</li><li>Able to understand and effectively communicate all products and services Monro offers to customers. </li><li>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.</li><li>Maintain an organized and neat customer waiting area.</li><li>Other duties as assigned.</li></ul><h3>Qualifications</h3><p><strong>Knowledge, Skills, and Abilities:</strong></p><ul><li>High school diploma or equivalent required.</li><li>Valid Driver's License.</li><li>Two (2) year of sales experience needed.</li><li>Preferred Two (2) year of related experience in the automotive service environment.</li><li>Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.</li><li>Strong problem-solving skills.</li><li>Ability to work, Days, Evenings, Weekends, Holidays</li></ul><p><strong>Physical Demands:</strong></p><p> </p><ul><li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li><li>Frequent standing and walking for long periods of time.</li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li><li>Climb up and down ladders to retrieve and stock merchandise.</li><li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li><li>Enter and locate information on computer.</li><li>Safely operates a motor vehicle.</li></ul><h3>Additional Information</h3><p>All your information will be kept confidential according to EEO guidelines.</p><p> </p><p><strong>Equal Opportunity Employer</strong></p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031430056
published: 2024-12-12 00:54:58+00:00
title: Automotive Technician - Technician
location: Louisville, KY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031430056-automotive-technician-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>The hourly range for this role is $15 - $18 per hour Guaranteed Minimum and $23 - $40 Flat Rate based on experience.</strong></p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.   </p><p>Responsibilities:   </p><ul><li><p>Perform basic vehicle diagnostics to properly identify required repairs.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians   </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.  </p></li></ul><p>  </p><p>Profile Summary:  </p><ul><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li></ul><ul><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><h3>Qualifications</h3><p>Qualifications:   </p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)  </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><h3>Additional Information</h3><p>  </p><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.   </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031429955
published: 2024-12-12 00:53:40+00:00
title: Automotive Technician - Technician
location: Mount Washington, KY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031429955-automotive-technician-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>The hourly range for this role is $16 - $18 per hour Guaranteed Minimum and $23 - $40 Flat Rate based on experience.</strong></p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.   </p><p>Responsibilities:   </p><ul><li><p>Perform basic vehicle diagnostics to properly identify required repairs.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians   </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.  </p></li></ul><p>  </p><p>Profile Summary:  </p><ul><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li></ul><ul><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><h3>Qualifications</h3><p>Qualifications:   </p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)  </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><h3>Additional Information</h3><p>  </p><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.   </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031420591
published: 2024-12-11 22:56:45+00:00
title: Automotive Technician - Technician
location: Brockport, NY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031420591-automotive-technician-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong><u>About the Role: </u></strong> </p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.  </p><p><strong>Salary Range:</strong> $23.00 - $35.00 per hour - Based on experience.</p><p>This role is eligible for additional compensation and incentives. </p><p><strong>Responsibilities:</strong>  </p><ul><li>Perform basic vehicle diagnostics to properly identify required repairs. </li><li>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians  </li><li>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.</li><li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </li><li>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures </li><li>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws <ul><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li></ul></li><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </li><li>Perform other duties as assigned and required. </li></ul><p><strong> </strong></p><h3>Qualifications</h3><p><strong>Qualifications:</strong>  </p><ul><li>High School Diploma or equivalent.  </li><li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  </li><li>ASE certification and State Inspection license (where applicable) preferred. </li><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.</li><li>Required to own a basic set of tools or participate in Monro’s tool purchase program. </li></ul><p><strong>Profile Summary</strong>: </p><ul><li>Capable of performing basic automotive maintenance, repair, and tire services </li><li>Ability to diagnose problems identifying root cause and determine appropriate repair solution.  </li><li>Ability to interpret and execute instructions furnished in written, oral, and diagram formats </li><li>Strong customer service skills </li><li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li></ul><p><strong>Work Environment &amp; Physical Requirements:</strong>  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to: </p><ul><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>Must be able to see, hear, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </li></ul><h3>Additional Information</h3><p><strong>Benefits</strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>  Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031420285
published: 2024-12-11 22:50:16+00:00
title: Automotive Mechanic/Technician
location: Plattsburgh, NY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031420285-automotive-mechanic-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>Automotive Mechanic/Technician</strong></p><p> </p><p><strong><u>About the Role: </u></strong> </p><p>The Technician role is full-time or part-time and is an hourly position based on the business's needs. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services following company standards and manufacturer specifications. This position is expected to deliver exceptional 5-star service to our guests through effective communication of vehicle issues and proposed solutions and consistently meeting guest expectations for time commitments and quality.  </p><p>Responsible for efficiently diagnosing, repairing, and maintaining Guest vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an automotive technician for Monro, you will be an essential team member, providing repair services on guest vehicles. More importantly, you will be part of a team working together to deliver 5-star guest experiences while using your Technician skills to care for people and their cars and ensure our guests have safe, reliable transportation.</p><p><u><strong>Salary Range</strong></u><strong>: </strong>$16.00 and $18.00 per hour guaranteed - Based on experience.</p><p>Flat Rate Range: $23.00 and $30.00 per hour</p><p>This role is eligible for additional compensation and incentives. </p><p><strong>Responsibilities </strong></p><ul><li>Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance that you are qualified to perform.</li><li>Secure our guests' approval to perform the work as a result of the diagnosis, and always maintain a clean, neat work area.</li><li>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance.</li><li>Test drive guest vehicles.</li><li>Collaborate with teammates and provide leadership to General Service Technicians </li></ul><p><strong> </strong></p><h3>Qualifications</h3><p><strong>Qualifications:</strong>  </p><ul><li>High School Diploma or equivalent.  </li><li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  </li><li>ASE certification and State Inspection license (where applicable) are preferred. </li><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR), and have the ability to operate customer’s vehicles to conduct test drives.</li><li>Required to own a basic set of tools or participate in Monro’s tool purchase program. </li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>ASE automotive certification in at least one of A1-A8</li><li> Automotive Technician State Inspector License</li><li>Automotive technical school certificate/degree</li></ul><p><strong>Profile Summary</strong>: </p><ul><li>Capable of performing basic automotive maintenance, repair, and tire services </li><li>Ability to diagnose problems, identify root causes, and determine appropriate repair solutions.  </li><li>Ability to interpret and execute instructions furnished in written, oral, and diagram formats </li><li>Strong customer service skills </li><li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li></ul><p><strong>Work Environment &amp; Physical Requirements:</strong>  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to: </p><ul><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>Must be able to see, hear, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </li></ul><p> </p><ul></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.    </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.</p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031418616
published: 2024-12-11 22:40:32+00:00
title: Automotive Assistant Store Manager
location: Greece, NY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031418616-automotive-assistant-store-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Company Info: </strong>  </p><p> Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>About The Role: </strong>  </p><p>The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals.  This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.    </p><p><strong>Salary Range:</strong></p><p>The hourly range for this role is $17.00-$23.00 per hour. This role is eligible for additional compensation and incentives. Pay will be determined on experience level. </p><p><strong>Responsibilities: </strong>  </p><ul><li><p>Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs   </p></li></ul><ul><li><p>Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.  </p></li></ul><ul><li><p>Attend to all guest needs in areas of sales, service, complaints, and adjustments.  </p></li></ul><ul><li><p>Build guest relationships to maximize customer satisfaction, loyalty, and retention.  </p></li></ul><ul><li><p>Assist technicians in conveying repair and service needs to guests.  </p></li></ul><ul><li><p>Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </p></li></ul><ul><li><p>Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Perform Store Manager functions as business needs dictate.  </p></li></ul><ul><li><p>Perform other duties as assigned and required by direct supervisor.  </p></li></ul><h3>Qualifications</h3><p><strong>Qualifications: </strong>  </p><ul><li><p>High School Diploma or equivalent   </p></li></ul><ul><li><p>Minimum of two years retail experience, or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays.  </p></li></ul><ul><li><p>ASE certification and State Inspection License (where applicable) preferred.  </p></li></ul><ul><li><p>Ability to influence and motivate a team to achieve set goals and objectives.    </p></li></ul><ul><li><p>Ability to problem solve, manage inventory, merchandising, and customer service.    </p></li></ul><ul><li><p>Communications skills to effectively communicate with teammates and guests.   </p></li></ul><ul><li><p>Complete all Monro required training with the guidelines and timing provided.   </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. </p></li></ul><p>  </p><p><strong>Profile Summary: </strong> </p><ul><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li></ul><ul><li><p>Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions.  </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats. </p></li></ul><ul><li><p>Excellent customer service skills   </p></li></ul><ul><li><p>Strong sales orientation and customer focus  </p></li></ul><ul><li><p>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><ul><li><p>Excellent organizational and time management skills with the ability to change focus quickly to meet business needs. </p></li></ul><p><strong>Work Environment &amp; Physical Requirements:   </strong></p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Assistant Managers must be able to complete the following but not limited to:  </p><ul><li><p>Must be able to see, hear, speak, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.  </p></li><li><p>Frequent standing and walking for long periods of time.  </p></li><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.  </p></li></ul><h3>Additional Information</h3><p><strong>Benefits:   </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays   </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental  </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.    </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.    </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031418855
published: 2024-12-11 22:34:01+00:00
title: Automotive General Service Technician
location: Johnstown, NY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031418855-automotive-general-service-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong><u>Company Info:</u></strong> </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p><strong><u>About The Role:</u></strong></p><p>The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.  </p><p><strong>Salary Range:</strong> $16.00 - $20.00 per hour - Based on experience.</p><p>This role is eligible for additional compensation and incentives. </p><p><strong>Responsibilities:</strong>  </p><ul><li>Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation. </li><li>Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. </li><li>Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. </li><li>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. </li><li>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </li><li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </li><li>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures. </li><li>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws. <ul><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li></ul></li></ul><ul><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </li></ul><p>Perform other duties as assigned and required. </p><h3>Qualifications</h3><p><strong>Qualifications:</strong>  </p><ul><li>High School Diploma or equivalent is preferred. </li><li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  </li><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.</li><li>Required to own a basic set of tools or participate in Monro’s tool purchase program. </li></ul><p><strong>Profile Summary:</strong></p><ul><li>Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions. </li><li>Strong customer service skills </li><li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li></ul><p><strong>Work Environment &amp; Physical Requirements:</strong>  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: </p><ul><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li></ul><h3>Additional Information</h3><p><u><strong>Benefits:</strong>  </u></p><ul><li>Performance based incentives  </li><li>Paid vacation and holidays for Full-Time Teammates</li><li>Reimbursement for ASE Certifications  </li><li>Reimbursement for State Inspection Licenses, where applicable  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental for Full time teammates  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031418585
published: 2024-12-11 22:30:10+00:00
title: Automotive Assistant Manager
location: Johnstown, NY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031418585-automotive-assistant-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong><u>Company Info:</u></strong> </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p><u><strong>About The Role:</strong></u> </p><p>The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals.  This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.  </p><p><u><strong>Salary Range:</strong></u> $17.00 - $23.00 per hour - Based on experience.</p><p>This role is eligible for additional compensation and incentives. </p><p><u><strong>Responsibilities:</strong></u>  </p><ul><li>Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs  </li><li>Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. </li><li>Attend to all guest needs in areas of sales, service, complaints, and adjustments. </li><li>Build guest relationships to maximize customer satisfaction, loyalty, and retention. </li><li>Assist technicians in conveying repair and service needs to guests. </li><li>Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.</li><li>Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory. </li><li>Provide direction and oversight to other technicians and assist where needed with services/repairs. </li><li>Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. <ul><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li></ul></li><li>Perform Store Manager functions as business needs dictate. </li></ul><ul><li>Perform other duties as assigned and required by direct supervisor. </li></ul><h3>Qualifications</h3><p><u><strong>Qualifications:</strong>  </u></p><ul><li>High School Diploma or equivalent  </li><li>Minimum of two years retail experience, or the equivalent combination of education and experience.  </li><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>ASE certification and State Inspection License (where applicable) preferred. </li><li>Ability to influence and motivate a team to achieve set goals and objectives.   </li><li>Ability to problem solve, manage inventory, merchandising, and customer service.   </li><li>Communications skills to effectively communicate with teammates and guests.  </li><li>Complete all Monro required training with the guidelines and timing provided.  <ul><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.</li></ul></li></ul><p><u><strong>Profile Summary</strong>: </u></p><ul><li>Capable of performing basic automotive maintenance, repair, and tire services </li><li>Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions. </li><li>Ability to interpret and execute instructions furnished in written, oral, and diagram formats.</li><li>Excellent customer service skills  </li><li>Strong sales orientation and customer focus </li><li>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li><li>Excellent organizational and time management skills with the ability to change focus quickly to meet business needs. </li></ul><p><u><strong>Work Environment &amp; Physical Requirements:</strong>  </u></p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Assistant Managers must be able to complete the following but not limited to: </p><ul><li>Must be able to see, hear, speak, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li></ul><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</p><h3>Additional Information</h3><p><u><strong>Benefits:</strong>  </u></p><ul><li>Performance based incentives  </li><li>Paid vacation and holidays for Full-Time Teammates</li><li>Reimbursement for ASE Certifications  </li><li>Reimbursement for State Inspection Licenses, where applicable  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental for Full time teammates  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031418110
published: 2024-12-11 22:25:33+00:00
title: Automotive Technician
location: Johnstown, NY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031418110-automotive-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong><u>Company Info:</u></strong> </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p><strong><u>About the Role: </u></strong> </p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.  </p><p><u><strong>Salary Range:</strong></u> $23.00 - $35.00 per hour - Based on experience.</p><p>This role is eligible for additional compensation and incentives. </p><p><strong>Responsibilities:</strong>  </p><ul><li>Perform basic vehicle diagnostics to properly identify required repairs. </li><li>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians  </li><li>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.</li><li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </li><li>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures </li><li>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws <ul><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li></ul></li><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </li><li>Perform other duties as assigned and required. </li></ul><h3>Qualifications</h3><p><strong>Qualifications:</strong>  </p><ul><li>High School Diploma or equivalent.  </li><li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  </li><li>ASE certification and State Inspection license (where applicable) preferred. </li><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.</li><li>Required to own a basic set of tools or participate in Monro’s tool purchase program. </li></ul><p><strong>Profile Summary</strong>: </p><ul><li>Capable of performing basic automotive maintenance, repair, and tire services </li><li>Ability to diagnose problems identifying root cause and determine appropriate repair solution.  </li><li>Ability to interpret and execute instructions furnished in written, oral, and diagram formats </li><li>Strong customer service skills </li><li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li></ul><p><strong>Work Environment &amp; Physical Requirements:</strong>  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to: </p><ul><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>Must be able to see, hear, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li></ul><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</p><h3>Additional Information</h3><p><strong>Benefits:</strong>  </p><ul><li>Performance based incentives  </li><li>Paid vacation and holidays for Full-Time Teammates</li><li>Reimbursement for ASE Certifications  </li><li>Reimbursement for State Inspection Licenses, where applicable  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental for Full time teammates  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031413120
published: 2024-12-11 21:36:28+00:00
title: Route Delivery Driver
location: Fort Myers, FL, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031413120-route-delivery-driver
experience_level: EN
language: en
has_remote: False
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p>The Driver position is considered and individual contributor to the team and operates under the general direction of the Center Manager. </p><p> The hourly range for this role is minimum wage up to $22.00.    </p><p>This role is eligible for additional compensation and incentives.  Pay will be based on experience level.  </p><p><strong>Essential Functions: </strong></p><ul><li>Adherence to federal and state motor carrier safety regulations as specified by the US Department of Transportation and other regulatory agencies of the federal and state governments</li><li>Conduct routine vehicle, and pre/post trip inspections of the vehicle and report vehicle maintenance problems to Management upon discovery</li><li>Unload and load merchandise at the Commercial Center and multiple customer locations utilizing lift-gates, pallet jacks and material handling equipment in a safe and efficient manner</li><li>Record all transfers and sales on the destination report, master load out, and other required forms</li><li>Maintain and submit daily trip and fuel logs; Ensure delivery paperwork is completed and collect payments from customers</li><li>Performs other duties as assigned and required by direct supervisor</li></ul><h3>Qualifications</h3><p>High School diploma or equivalent and a minimum of six months of 26’ box (straight) truck driving experience; or equivalent combination of education and experience<br/>
<br/>
<strong>Knowledge &amp; Skills:</strong></p><ul><li>Knowledge of all transportation regulations</li><li>Ability to interpret and execute instructions furnished in written, oral, and diagram formats</li><li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports </li><li>Basic math skill</li></ul><p><strong>Work Environment &amp; Physical Requirements: </strong></p><ul><li>This job operates in Commercial Store and Commercial Customer environments.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust.</li><li>Must possess a current valid class driver’s license and have a satisfactory Motor Vehicle Report (MVR)</li><li>Ability to work rotational Saturdays and holidays</li><li>Must be able to lift and carry merchandise and supplies including passenger and truck tires up to 120 lbs. with assistance</li><li>Must be able to obtain a DOT Medical Card </li><li>Frequent sitting, standing and walking for long periods of time</li></ul><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</p><h3>Additional Information</h3><p><strong>Benefits  </strong></p><ul><li>Health Insurance  </li><li>Dental Insurance </li><li>401K Retirement Plan with Company Match </li><li>Paid vacation </li><li>Paid Holidays </li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031387864
published: 2024-12-11 18:22:00+00:00
title: Guest Care Specialist
location: Middleburg Heights, OH, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031387864-guest-care-specialist
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Company Info:  </strong> </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p><strong><u>About The Role:</u></strong><u> </u></p><p>The Guest Care Specialist role is full time or part-time and is an hourly position based upon needs of the business. The Guest Care Specialist is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Guest Care Specialist is expected to provide a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. Guest Care Specialists must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit. </p><p> </p><p><strong>Salary Range:</strong> $16.00 - $20.00 per hour - Based on experience.</p><p> </p><p><strong>Responsibilities: </strong> </p><ul><li><p>Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.   </p></li></ul><ul><li><p>First point of contact for guests on the phone and in the store. Responsible for engaging guests, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling</p></li><li><p>process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.   </p></li><li><p>Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering.  </p></li><li><p>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.  </p></li><li><p>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to guest service issues, guest complaints, and/or business opportunities.  </p></li><li><p>Able to understand and effectively communicate all products and services Monro offers to guests.    </p></li><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li><li><p>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.  </p></li><li><p>Maintain an organized and neat guest waiting area.  </p></li><li><p>Other duties as assigned.  </p></li></ul><p> </p><h3>Qualifications</h3><p><strong>Qualifications:</strong> </p><ul><li>High school diploma or equivalent required. </li><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)</li><li>One (1) year of sales experience needed. </li><li>Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to guests. </li><li>Strong problem-solving skills. </li><li>Ability to work, Days, Evenings, Weekends, Holidays </li></ul><p><strong>Profile Summary:</strong> </p><ul><li>Possess a strong focus on providing excellent guest service. </li><li>Must be able to communicate clearly and professionally, both verbally and in writing. </li><li>Must be able to develop a good understanding of the products or services being offered to guests. </li></ul><ul><li>Possess basic sales skills. </li><li>Must be able to think critically and find effective solutions to address guest concerns or resolve issues. </li><li>Able to effectively manage time and can handle multiple priorities or various tasks at one time. </li><li>Able to collaborate with others, work well with teammates, provide support when needed. </li></ul><p><strong>Work Environment &amp; Physical Requirements:</strong> </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: </p><ul><li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. </li><li>Frequent standing and walking for long periods of time. </li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </li><li>Climb up and down ladders to retrieve and stock merchandise. </li><li>Communicate effectively in person, by telephone, or by using telecommunications equipment. </li><li>Enter and locate information on computer. </li><li>Safely operates a motor vehicle. </li></ul><h3>Additional Information</h3><p><strong>Benefits:</strong>  </p><ul><li>Paid vacation and holidays for Full Time teammates  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental for Full time teammates  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031344464
published: 2024-12-11 15:18:25+00:00
title: Automotive General Service Technician
location: Hickory, NC, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031344464-automotive-general-service-technician
experience_level: EN
language: en
has_remote: False
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p>The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an essential team member, performing maintenance services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. </p><p>The hourly range for this role is minimum wage up to $23.00.   </p><p>This role is eligible for additional compensation and incentives.  Pay will be based on experience level. </p><p><strong>Responsibilities</strong></p><ul><li>Mechanic duties include changing, mounting, and installing tires </li><li>Wheel removal, tire repair and balance, tire patch/plug repairs  </li><li>Quick lube type duties such as lubrication and oil change  </li><li>Inspect and rotate tires   </li><li>Basic automotive maintenance work such as battery installation  </li><li>We will train you to do alignments, brake services, and scheduled maintenance services  </li></ul><h3>Qualifications</h3><p><strong>Minimum Qualifications  </strong> </p><ul><li>HS diploma or GED equivalent  </li><li>Automotive experience  </li><li>Own basic set of Mechanics tools or participate in tool purchase program  </li><li>Valid Driver license </li><li>Must be at least 18 years of age</li><li>Positive attitude and a collaborative mindset   </li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.  </li></ul><p><strong>Preferred Qualifications </strong> </p><ul><li>Automotive Technician or Lube and Tire experience  </li></ul><h3>Additional Information</h3><p><strong>Benefits  </strong></p><ul><li>Health Insurance  </li><li>Dental Insurance </li><li>401K Retirement Plan with Company Match </li><li>Paid vacation </li><li>Paid Holidays </li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031342834
published: 2024-12-11 15:11:34+00:00
title: Commercial Roadside Tire Technician
location: Dundee, FL, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031342834-commercial-roadside-tire-technician
experience_level: EN
language: en
has_remote: False
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p>As a Roadside Tire Technician, you will work at a Commercial Tire Center and be responsible for all aspects of tire and related service and repair for the commercial trucking industry.</p><p>The hourly range for this role is minimum wage up to $32.00.   </p><p>This role is eligible for additional compensation and incentives.  Pay will be based on experience level. </p><p><strong>Responsibilities</strong></p><ul><li>Dismount and mount any type of tire on drop center, semi-drop center and multi-piece rims</li><li>Determine repairable tire conditions and make such repairs</li><li>Remove tires for retreading or repair</li><li>Match mating of dual assemblies</li><li>Inflation of tires to prescribed PSI per load requirements</li><li>Clean and maintain service equipment</li><li>Proper execution of required billing documents </li></ul><h3>Qualifications</h3><p><strong>Minimum Qualifications</strong></p><ul><li>Must currently be, or willing to get, TIA certified (training will be provided)</li><li>This position operates in all types of indoor and outdoor work environments, therefore ability to perform in heat and cold is to be expected</li><li>Excellent safety and attendance performance</li><li>Must be willing to follow all safety procedures and work in a safe manner</li><li>Must be able to work in a results-oriented, fast-paced environment as part of a team</li><li>Must be a self-starter and willing to take the initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.</li><li>Must possess a mechanical aptitude.</li><li>High School Diploma or GED preferred</li><li>At least 3 months of relevant service experience preferred.</li></ul><h3>Additional Information</h3><p><strong>Benefits  </strong></p><ul><li>Health Insurance  </li><li>Dental Insurance </li><li>401K Retirement Plan with Company Match </li><li>Paid vacation </li><li>Paid Holidays </li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031199811
published: 2024-12-10 21:11:42+00:00
title: Automotive Store Manager
location: Manchester, CT, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031199811-automotive-store-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro, Inc. </p><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. </p><p>Destination Monro – Your Career is Here! </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here. </p><p> </p><h3>Job Description</h3><p>The Store Manager position is responsible for providing the day-to-day leadership to the store and teammates.  This position supports Monro’s vision in becoming a leader for automotive and tire centers, trusted by consumers as the best place for quality maintenance and repairs.   </p><p><strong>Compensation:  </strong>The range for this role is from $60,000 - $75,000+  This role is eligible for additional compensation and incentives. Pay will be based on experience level.  </p><p>Essential Functions:  </p><ul><li><p>Develop sales and technical teammates to produce a consistent 5-star Guest experience </p></li><li><p>Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry  </p></li></ul><ul><li><p>Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty   </p></li><li><p>Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services  </p></li><li><p>Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates  </p></li><li><p>Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses </p></li><li><p>Perform other duties as assigned </p></li></ul><p>Management Responsibility: </p><p>The Store Manager position provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Technical Service Manager, Service Manager, and Assistant Store Manager. This position operates under the general direction of the District Manager.  </p><h3>Qualifications</h3><p>High School Diploma or equivalent. 4-6 years of demonstrated leadership experience in a Automotive retail/sales environment. Proven ability to manage, drive and deliver financial results while controlling costs.  Ability to influence and motivate a team to achieve set goals and objectives.   </p><p>Knowledge &amp; Skills:  </p><ul><li><p>Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments </p></li><li><p>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports  </p></li><li><p>Business mentality with the drive to exceed established goals  </p></li><li><p>Possess basic algebra skills to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages </p></li><li><p>Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment </p></li></ul><ul><li><p>Ability to take initiative in identifying problems, collecting data, and establishing facts in order to produce practical decisions and solutions </p></li><li><p>Ability to effectively mentor, coach and develop teammates </p></li></ul><p>Work Environment &amp; Physical Requirements:  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. </p><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) </p><p>Ability to work flexible hours, days, evenings, weekends and holidays </p><p>Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance </p><p>Frequent standing and walking for long periods of time </p><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting </p><p> </p><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Health Insurance  </p></li><li><p>Dental Insurance </p></li><li><p>401K Retirement Plan with Company Match </p></li><li><p>Paid vacation </p></li></ul><ul><li><p>Paid Holidays </p></li><li><p>Employee Discounts  </p></li><li><p>Career Development </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031185595
published: 2024-12-10 20:05:21+00:00
title: Automotive Guest Care Specialist
location: Lakewood, CA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031185595-automotive-guest-care-specialist
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc.</strong><br/>
Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p><br/>
<strong>Destination Monro – Your Career is Here!</strong><br/>
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here.</p><h3>Job Description</h3><p><strong>Position Summary:</strong></p><p>You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge.  You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.</p><p><strong>Compensation:  </strong>The hourly guaranteed range for this role is from $16 - $17 per hour.  Pay will be based on experience level. </p><p><strong>Duties &amp; Responsibilities:</strong></p><p> </p><ul><li>Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.</li><li>First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.</li><li>Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering.</li><li>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.</li><li>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.</li><li>Able to understand and effectively communicate all products and services Monro offers to customers. </li><li>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.</li><li>Maintain an organized and neat customer waiting area.</li><li>Other duties as assigned.</li></ul><h3>Qualifications</h3><p><strong>Knowledge, Skills, and Abilities:</strong></p><ul><li>High school diploma or equivalent required.</li><li>Valid Driver's License.</li><li>One (1) year of sales experience needed.</li><li>Preferred One (1) year of related experience in the automotive service environment.</li><li>Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.</li><li>Strong problem-solving skills.</li><li>Ability to work, Days, Evenings, Weekends, Holidays</li></ul><p><strong>Physical Demands:</strong></p><p> </p><ul><li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li><li>Frequent standing and walking for long periods of time.</li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li><li>Climb up and down ladders to retrieve and stock merchandise.</li><li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li><li>Enter and locate information on computer.</li><li>Safely operates a motor vehicle.</li></ul><h3>Additional Information</h3><p>All your information will be kept confidential according to EEO guidelines.</p><p> </p><p><strong>Equal Opportunity Employer</strong></p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031181908
published: 2024-12-10 19:49:37+00:00
title: Automotive Mechanic/Technician
location: San Dimas, CA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031181908-automotive-mechanic-technician
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>Automotive Mechanic/Technician</strong></p><p><strong>Pay: $20 to $30 per hour Guaranteed. </strong><strong>Pay is based on experience.  This role is eligible for additional compensation and incentives.</strong></p><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p><strong>Responsibilities </strong></p><ul><li>Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform</li><li>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area</li><li>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance</li><li>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed</li><li>Collaborate with teammates and provide leadership to General Service Technicians </li></ul><p><strong> </strong></p><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>3+ years of automotive technician experience</li><li>Valid Driver License</li><li>Own a basic set of automotive tools or participate in tool purchase program.</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Guest and team focused mindset</li><li><em>Have and maintain an Automotive Technician State Inspector’s license, where applicable.</em></li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>ASE automotive certification in at least one of A1-A8</li><li> Automotive Technician State Inspector License</li><li>Automotive technical school certificate/degree</li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031180848
published: 2024-12-10 19:48:27+00:00
title: Automotive Technician
location: Rome, NY, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031180848-automotive-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><p> </p><p> </p><h3>Job Description</h3><p><strong>About the Role:  </strong> </p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.   </p><p> </p><p><strong>Salary Range: </strong>$16.00 per hour/$24.00 per hour flat rate based on experience.  This role is eligible for additional compensation and incentives. </p><p> </p><p><strong>Responsibilities:   </strong></p><ul><li>Perform basic vehicle diagnostics to properly identify required repairs. </li><li>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians  </li><li> </li><li>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.</li><li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </li><li>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures </li><li>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws </li><li> </li><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </li><li>Perform other duties as assigned and required. </li></ul><h3>Qualifications</h3><p><strong>Qualifications:   </strong></p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)  </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.</p></li></ul><p><strong>Profile Summary</strong>: </p><ul><li>Capable of performing basic automotive maintenance, repair, and tire services </li><li>Ability to diagnose problems identifying root cause and determine appropriate repair solution.  </li><li>Ability to interpret and execute instructions furnished in written, oral, and diagram formats </li><li>Strong customer service skills </li><li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li></ul><p><strong>Work Environment &amp; Physical Requirements:</strong>  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to: </p><ul><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li></ul><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting. </p><p>  </p><h3>Additional Information</h3><p><strong>Benefits:   </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031181645
published: 2024-12-10 19:48:02+00:00
title: Automotive Store Manager
location: Chino, CA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031181645-automotive-store-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><p><strong>Compensation for this position is $60,000 to $75,000 based on experience and potential incentives</strong>.</p><p> </p><h3>Job Description</h3><p>The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. </p><p>Responsibilities:  </p><ul><li><p>Develop sales and technical teammates to produce a consistent 5-star Guest experience. </p></li></ul><ul><li><p>Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.  </p></li></ul><ul><li><p>Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.   </p></li></ul><ul><li><p>Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.  </p></li></ul><ul><li><p>Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. </p></li></ul><ul><li><p>Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Audit courtesy inspections performed by teammates. </p></li></ul><ul><li><p>Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </p></li></ul><ul><li><p>Schedule guest appointments and assign teammates according to their skill level for and timely completion of vehicle services/repairs. </p></li></ul><ul><li><p>Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. </p></li></ul><ul><li><p>Attend to all guest needs in areas of sales, service, complaints, and adjustments. </p></li></ul><ul><li><p>Build guest relationships to maximize customer satisfaction, loyalty, and retention. </p></li></ul><ul><li><p>Assist teammates in conveying repair and service needs to guests. </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environment codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </p></li></ul><ul><li><p>Perform other duties as assigned and required. </p></li></ul><h3>Qualifications</h3><p>Qualifications:  </p><ul><li><p>High School Diploma or equivalent.  </p></li></ul><ul><li><p>Demonstrated leadership experience in a retail/sales environment.  </p></li></ul><ul><li><p>Proven ability to manage, drive and deliver financial results while controlling costs.   </p></li></ul><ul><li><p>Ability to influence and motivate a team to achieve set goals and objectives.  </p></li></ul><ul><li><p>Ability to problem solve, manage inventory, merchandising, and customer service.  </p></li></ul><ul><li><p>Communications skills to effectively communicate with teammates and guests. </p></li></ul><ul><li><p>Complete all Monro required training with the guidelines and timing provided. </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) </p></li><li><p>Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.    </p></li></ul><p> </p><p>Profile Summary:  </p><ul><li><p>Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments </p></li></ul><ul><li><p>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  </p></li></ul><ul><li><p>Business mentality with the drive to exceed established goals.  </p></li></ul><ul><li><p>Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. </p></li></ul><ul><li><p>Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. </p></li></ul><ul><li><p>Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. </p></li></ul><ul><li><p>Ability to effectively mentor, coach and develop teammates. </p></li></ul><ul><li><p>Ability to problem solve and resolve customer complaints. </p></li></ul><p> </p><p>Work Environment &amp; Physical Requirements:  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Store Managers must be able to complete the following but not limited to: </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays. </p></li></ul><ul><li><p>Ability to work 45 hours per week. </p></li></ul><ul><li><p>Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time. </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </p></li></ul><p> </p><p> </p><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays   </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental  </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031167432
published: 2024-12-10 18:48:04+00:00
title: Automotive Store Manager
location: Chino Hills, CA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031167432-automotive-store-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><p>Compensation for this position is $55,000 to $90,000 based on experience and potential incentives.</p><p> </p><h3>Job Description</h3><p>The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. </p><p>Compensation for this position is $55,000 to $90,000</p><p>Responsibilities:  </p><ul><li><p>Develop sales and technical teammates to produce a consistent 5-star Guest experience. </p></li></ul><ul><li><p>Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.  </p></li></ul><ul><li><p>Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.   </p></li></ul><ul><li><p>Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.  </p></li></ul><ul><li><p>Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. </p></li></ul><ul><li><p>Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Audit courtesy inspections performed by teammates. </p></li></ul><ul><li><p>Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </p></li></ul><ul><li><p>Schedule guest appointments and assign teammates according to their skill level for and timely completion of vehicle services/repairs. </p></li></ul><ul><li><p>Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. </p></li></ul><ul><li><p>Attend to all guest needs in areas of sales, service, complaints, and adjustments. </p></li></ul><ul><li><p>Build guest relationships to maximize customer satisfaction, loyalty, and retention. </p></li></ul><ul><li><p>Assist teammates in conveying repair and service needs to guests. </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environment codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </p></li></ul><ul><li><p>Perform other duties as assigned and required. </p></li></ul><h3>Qualifications</h3><p>Qualifications:  </p><ul><li><p>High School Diploma or equivalent.  </p></li></ul><ul><li><p>Demonstrated leadership experience in a retail/sales environment.  </p></li></ul><ul><li><p>Proven ability to manage, drive and deliver financial results while controlling costs.   </p></li></ul><ul><li><p>Ability to influence and motivate a team to achieve set goals and objectives.  </p></li></ul><ul><li><p>Ability to problem solve, manage inventory, merchandising, and customer service.  </p></li></ul><ul><li><p>Communications skills to effectively communicate with teammates and guests. </p></li></ul><ul><li><p>Complete all Monro required training with the guidelines and timing provided. </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) </p></li><li><p>Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.    </p></li></ul><p> </p><p>Profile Summary:  </p><ul><li><p>Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments </p></li></ul><ul><li><p>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  </p></li></ul><ul><li><p>Business mentality with the drive to exceed established goals.  </p></li></ul><ul><li><p>Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. </p></li></ul><ul><li><p>Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. </p></li></ul><ul><li><p>Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. </p></li></ul><ul><li><p>Ability to effectively mentor, coach and develop teammates. </p></li></ul><ul><li><p>Ability to problem solve and resolve customer complaints. </p></li></ul><p> </p><p>Work Environment &amp; Physical Requirements:  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Store Managers must be able to complete the following but not limited to: </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays. </p></li></ul><ul><li><p>Ability to work 45 hours per week. </p></li></ul><ul><li><p>Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time. </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </p></li></ul><p> </p><p> </p><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays   </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental  </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031143217
published: 2024-12-10 17:04:40+00:00
title: Automotive General Service Technician
location: Washington Township, NJ, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031143217-automotive-general-service-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc. </strong></p><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p> </p><p><strong>Destination Monro – Your Career is Here! </strong></p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here.</p><h3>Job Description</h3><p>The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an essential team member, performing maintenance services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. </p><p><strong>Pay Rate:  $17.00 - $18.00 Hourly, Pay is based on experience plus, incentives  </strong></p><p><strong>Responsibilities </strong></p><ul><li>Mechanic duties include changing, mounting, and installing tires </li><li>Wheel removal, tire repair and balance, tire patch/plug repairs  </li><li>Quick lube type duties such as lubrication and oil change </li></ul><ul><li>Inspect and rotate tires   </li><li>Basic automotive maintenance work such as battery installation  </li><li>We will train you to do alignments, brake services, and scheduled maintenance services  </li></ul><p><strong>Compensation</strong>: The hourly range for this role is $16.00 - $19.00 This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.</p><h3>Qualifications</h3><p><strong>Minimum Qualifications  </strong> </p><ul><li>HS diploma or GED equivalent  </li><li>Automotive experience  </li><li>Own basic set of Mechanics tools or participate in tool purchase program  </li><li>Valid Driver license </li><li>Must be at least 18 years of age</li><li>Positive attitude and a collaborative mindset  </li></ul><ul><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs  </li></ul><p><strong>Preferred Qualifications </strong> </p><ul><li>Automotive Technician or Lube and Tire experience  </li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li>Health Insurance</li><li>Dental Insurance</li><li>401K Retirement Plan with Company Match</li><li>Paid vacation</li><li>Paid Holidays</li><li>Employee Discounts</li><li>Career development</li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031121364
published: 2024-12-10 15:58:59+00:00
title: Automotive Technician
location: Falls Church, VA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031121364-automotive-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc. </strong></p><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p> </p><p><strong>Destination Monro – Your Career is Here! </strong></p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here.</p><h3>Job Description</h3><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. </p><p><strong>Compensation:  </strong>The hourly guaranteed range for this role is from $17 - $24 per hour. This role is eligible for additional compensation and incentives.  Flat Rate range $20 - $40 hour flagged, Pay will be based on experience level.  </p><p><strong>Responsibilities  </strong></p><ul><li><p>Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform </p></li><li><p>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area </p></li><li><p>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance  </p></li><li><p>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed </p></li><li><p>Collaborate with teammates and provide leadership to General Service Technicians   </p></li></ul><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong> </p><ul><li><p>High school or GED equivalent. </p></li><li><p>Valid Driver License </p></li><li><p>Own a basic set of automotive tools or participate in tool purchase program. </p></li><li><p>Ability to work with hands overhead, stand for long periods and lift 50 lbs.  </p></li><li><p>Guest and team focused mindset  </p></li></ul><ul><li><p>Have and maintain an Automotive Technician State Inspector’s license, where applicable. </p></li></ul><p><strong>Preferred Qualifications  </strong></p><ul><li><p>ASE automotive certification in at least one of A1-A8  </p></li><li><p>Automotive Technician State Inspector License </p></li><li><p>Automotive technical school certificate/degree </p></li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li>Health Insurance</li><li>Dental Insurance</li><li>401K Retirement Plan with Company Match</li><li>Paid vacation</li><li>Paid Holidays</li><li>Employee Discounts</li><li>Career development</li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031119968
published: 2024-12-10 15:58:07+00:00
title: Automotive Technician
location: Fredericksburg, VA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031119968-automotive-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc. </strong></p><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p> </p><p><strong>Destination Monro – Your Career is Here! </strong></p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here.</p><h3>Job Description</h3><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. </p><p><strong>Compensation:  </strong>The hourly guaranteed range for this role is from $20 - $25 per hour. This role is eligible for additional compensation and incentives.  Flat Rate range $30 - $40 hour flagged, Pay will be based on experience level.  </p><p><strong>Responsibilities  </strong></p><ul><li><p>Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform </p></li><li><p>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area </p></li><li><p>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance  </p></li><li><p>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed </p></li><li><p>Collaborate with teammates and provide leadership to General Service Technicians   </p></li></ul><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong> </p><ul><li><p>High school or GED equivalent. </p></li><li><p>3+ years of automotive technician experience </p></li><li><p>Valid Driver License </p></li><li><p>Own a basic set of automotive tools or participate in tool purchase program. </p></li><li><p>Ability to work with hands overhead, stand for long periods and lift 50 lbs.  </p></li><li><p>Guest and team focused mindset  </p></li></ul><ul><li><p>Have and maintain an Automotive Technician State Inspector’s license, where applicable. </p></li></ul><p><strong>Preferred Qualifications  </strong></p><ul><li><p>ASE automotive certification in at least one of A1-A8  </p></li><li><p>Automotive Technician State Inspector License </p></li><li><p>Automotive technical school certificate/degree </p></li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li>Health Insurance</li><li>Dental Insurance</li><li>401K Retirement Plan with Company Match</li><li>Paid vacation</li><li>Paid Holidays</li><li>Employee Discounts</li><li>Career development</li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031103465
published: 2024-12-10 14:45:09+00:00
title: Store Manager and Automotive Technicians
location: Tampa/Clearwater Area, Florida, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031103465-store-manager-and-automotive-technicians
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>Responsibilities:</strong></p><p><strong>Automotive Store Manager:</strong></p><ul><li>Lead and develop store team to deliver exceptional customer service</li><li>Drive sales performance and maximize product knowledge</li><li>Manage store operations, including staffing, scheduling, and inventory control</li><li>Oversee technical aspects and assist with services/repairs</li><li>Maintain store appearance and ensure compliance with company policies and safety regulations</li><li>Build customer relationships and address all customer needs</li><li>Maintain technical proficiency through required training</li></ul><p><strong>Salary Range: $65,000 - $75,000 annually based on experience. This role includes additional incentives.</strong></p><p><strong>Automotive Technician:</strong></p><ul><li>Perform basic vehicle diagnostics and identify required repairs</li><li>Complete Monro's Courtesy Inspection process on every customer vehicle</li><li>Assist in inventory management and general store duties</li><li>Perform services in accordance with Monro's safety standards and procedures</li><li>Test drive vehicles following company policy and local traffic laws</li><li>Maintain technical knowledge through required Monro University training</li><li>Operate and maintain equipment safely according to manufacturer guidelines</li><li>Perform other duties as assigned</li></ul><p><strong>Salary Range: $17.00 - $20.00 per hour. Based on experience. $25 - $40 Flat Rate. </strong></p><p> </p><h3>Qualifications</h3><p><strong>Qualifications:</strong></p><p><strong>Automotive Store Manager</strong></p><ul><li>High School Diploma or equivalent</li><li>Valid driver's license with satisfactory Motor Vehicle Report (MVR)</li><li>Proven leadership experience in retail/sales environment</li><li>Demonstrated ability to manage finances, drive results, and control costs</li><li>Strong problem-solving and inventory management skills</li><li>Excellent communication and customer service abilities</li><li>Proficiency in multi-tasking and adapting to a fast-paced environment</li><li>Ability to mentor, coach, and develop team members</li><li>Willingness to work flexible hours, including evenings, weekends, and holidays</li><li>Physical ability to lift up to 50 lbs., stand for long periods, and perform various movements required in an automotive shop environment</li></ul><p><strong>Automotive Technician </strong></p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li></ul><p>Note: Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record.</p><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031101089
published: 2024-12-10 14:35:21+00:00
title: Automotive Technician
location: Lakeland, FL, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031101089-automotive-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Company Info:  </p><p>Monro Inc. is a leader in the automotive maintenance and repair services industry.  We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure the work performed on their cars is done right the first time, every time.    </p><p>  </p><p>Founded in 1957 in Rochester, New York, we now have over 1,300 company-owned locations servicing over four million cars each year in the US in 28 eastern and mid-western states. Monro offers our guests a wide range of tire choices and repair services, such as exhaust, brake, suspension, alignment, ride control, tire, battery, electrical, air conditioning, and scheduled maintenance services under several leading brands.  We are a publicly traded company and a top performer on the NASDAQ both in our results and our return to our investors.   </p><p> </p><p>Compensation for this position is $18.00 per hour/$38.00 per hour flat rate based on experience.</p><h3>Job Description</h3><p>About the Role:   </p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.   </p><p>  </p><p>Responsibilities:   </p><ul><li><p>Perform basic vehicle diagnostics to properly identify required repairs.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians   </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.  </p></li></ul><p>  </p><p>Profile Summary:  </p><ul><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li></ul><ul><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><p>  </p><p>  </p><p>Work Environment &amp; Physical Requirements:   </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:  </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays.  </p></li></ul><ul><li><p>Must be able to see, hear, lift, carry and stock merchandise and supplies up to 75 lbs. without assistance.  </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time.  </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.  </p></li></ul><p> </p><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.</p><h3>Qualifications</h3><p>Qualifications:   </p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)  </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li></ul><h3>Additional Information</h3><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000031077906
published: 2024-12-10 12:22:23+00:00
title: Diesel Technician
location: Lakeland, FL, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000031077906-diesel-technician
experience_level: EN
language: en
has_remote: False
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p>The Diesel Technician is primarily responsible for all aspects of tire service and repair on commercial vehicles in-house and on the road. This position also performs basic routine vehicle services and repairs on trucks and other vehicles at the tire center. <br/>
The hourly range for this role is minimum wage up to $32.00.   </p><p>This role is eligible for additional compensation and incentives.  Pay will be based on experience level. </p><p><strong>Responsibilities</strong><br/>
<br/>
•  Respond to fleet service calls in a timely manner utilizing a company vehicle <br/>
•  Perform tire services/repair on a variety of wheel types – dismounting, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair<br/>
•  Inspect tires to identify tire repair and maintenance required; effectively and efficiently complete the repair in accordance with Monro standards of operation <br/>
•  Perform basic routine vehicle services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations<br/>
•  Maintain standards of cleanliness, orderliness, and appearance of tire center<br/>
•  Receive, unload and stock tires and related products <br/>
•  Adhere to all company and regulatory safety procedures and guidelines, including the use of protective safety equipment<br/>
•  Perform other duties as assigned and required by direct supervisor<br/>
<br/>
<strong>Management Responsibility </strong><br/>
The Diesel Technician is an individual contributor to the team and operates under the general direction of the Store Manager</p><h3>Qualifications</h3><p><strong>Education and Experience</strong><br/>
High School Diploma or equivalent and a minimum of three months of technician or tire related experience, or the equivalent combination of education and experience <br/>
<br/>
<strong>Knowledge &amp; Skills</strong><br/>
•    Ability to work in a fast-paced environment, and produce quality work<br/>
•    Ability to work both independently with minimal supervision, and effectively as part of a team<br/>
•    Ability to learn new processes <br/>
•    Ability to interpret and execute instructions furnished in written, oral, and diagram formats<br/>
•    Ability to take initiative in identifying problems, collecting data, and establishing facts in order to produce practical decisions   and solutions <br/>
•    Strong verbal and written communication skills with the ability to convey technical issues and write routine reports <br/>
•    Strong customer service skills<br/>
<br/>
<strong>Work Environment &amp; Physical Requirements</strong><br/>
This job operates in a Commercial Tire Center facility.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust.<br/>
Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)<br/>
<br/>
Must be able to lift and stock merchandise and supplies up to 75 lbs. without assistance<br/>
Ability to safely use all machinery required in the tire repair and basic service repair process <br/>
Frequent standing and walking for long periods of time<br/>
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting</p><h3>Additional Information</h3><p><strong>Benefits  </strong></p><ul><li>Health Insurance  </li><li>Dental Insurance </li><li>401K Retirement Plan with Company Match </li><li>Paid vacation </li><li>Paid Holidays </li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030979765
published: 2024-12-10 00:26:27+00:00
title: Automotive Mechanic/Technician
location: Baton Rouge, LA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030979765-automotive-mechanic-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>Automotive Mechanic/Technician</strong></p><p><strong>Pay: $17.00 - $38 per hour.</strong> <strong>Pay is based on experience and certifications.  This role is eligible for additional compensation and incentives.</strong></p><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p><strong>Responsibilities </strong></p><ul><li>Perform brakes, suspension, tire installation, scheduled maintenance, diagnostics, and all manner of automotive repairs and maintenance, that you are qualified to perform</li><li>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area</li><li>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance</li><li>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed</li><li>Collaborate with teammates and provide leadership to General Service Technicians </li></ul><p><strong> </strong></p><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>2+ years of automotive technician experience</li><li>Valid Driver License</li><li>Own a basic set of automotive tools or participate in tool purchase program.</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Guest and team focused mindset</li><li><em>Have and maintain an Automotive Technician State Inspector’s license, where applicable.</em></li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>ASE automotive certification in at least one of A1-A8</li><li> Automotive Technician State Inspector License</li><li>Automotive technical school certificate/degree</li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030979695
published: 2024-12-10 00:25:39+00:00
title: Automotive Guest Sales Specialist
location: Baton Rouge, LA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030979695-automotive-guest-sales-specialist
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p>Guest Sales Specialist</p><p>The Guest Care Specialist role is full time or part-time and is an hourly position based upon needs of the business. The Guest Care Specialist is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Guest Care Specialist is expected to provide a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. Guest Care Specialists must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.  </p><p> Responsibilities:    </p><ul><li><p>Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.   </p></li><li><p>First point of contact for guests on the phone and in the store. Responsible for engaging guests, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.   </p></li><li><p>Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering.  </p></li><li><p>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.  </p></li><li><p>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to guest service issues, guest complaints, and/or business opportunities.  </p></li><li><p>Able to understand and effectively communicate all products and services Monro offers to guests.    </p></li><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li><li><p>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.  </p></li><li><p>Maintain an organized and neat guest waiting area.  </p></li><li><p>Other duties as assigned.  </p></li><li><p>Pay Range $15/hr to $17/hr *based on experiance</p></li></ul><h3>Qualifications</h3><p> </p><ul><li>One (1) year of sales experience needed.</li><li>Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.</li><li>Strong problem-solving skills.</li><li>Ability to work, Days, Evenings, Weekends, Holidays</li><li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li><li>Frequent standing and walking for long periods of time.</li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li><li>Climb up and down ladders to retrieve and stock merchandise.</li><li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li><li>Enter and locate information on computer.</li><li>Safely operates a motor vehicle.</li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><p> </p><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030979665
published: 2024-12-10 00:24:56+00:00
title: Automotive Mechanic/Technician
location: Covington, LA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030979665-automotive-mechanic-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>Automotive Mechanic/Technician</strong></p><p><strong>Pay: $17.00- $38 per hour.</strong> <strong>Pay is based on experience and certifications.  This role is eligible for additional compensation and incentives.</strong></p><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p><strong>Responsibilities </strong></p><ul><li>Perform brakes, suspension, tire installation, scheduled maintenance, diagnostics, and all manner of automotive repairs and maintenance, that you are qualified to perform</li><li>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area</li><li>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance</li><li>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed</li><li>Collaborate with teammates and provide leadership to General Service Technicians </li></ul><p><strong> </strong></p><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>2+ years of automotive technician experience</li><li>Valid Driver License</li><li>Own a basic set of automotive tools or participate in tool purchase program.</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Guest and team focused mindset</li><li><em>Have and maintain an Automotive Technician State Inspector’s license, where applicable.</em></li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>ASE automotive certification in at least one of A1-A8</li><li> Automotive Technician State Inspector License</li><li>Automotive technical school certificate/degree</li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030979166
published: 2024-12-10 00:22:51+00:00
title: Automotive Store Manager
location: Baton Rouge, LA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030979166-automotive-store-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro, Inc. </p><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. </p><p>Destination Monro – Your Career is Here! </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here. </p><p> </p><h3>Job Description</h3><p>The Store Manager position is responsible for providing the day-to-day leadership to the store and teammates.  This position supports Monro’s vision in becoming a leader for automotive and tire centers, trusted by consumers as the best place for quality maintenance and repairs.   </p><p><strong>Compensation:  The range for this role is from $50,000 - $85,000+ This role is eligible for additional compensation and incentives. Pay will be based on experience level</strong>.  </p><p>Essential Functions:  </p><ul><li><p>Develop sales and technical teammates to produce a consistent 5-star Guest experience </p></li><li><p>Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry  </p></li></ul><ul><li><p>Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty   </p></li><li><p>Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services  </p></li><li><p>Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates  </p></li><li><p>Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses </p></li><li><p>Perform other duties as assigned </p></li></ul><p>Management Responsibility: </p><p>The Store Manager position provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Technical Service Manager, Service Manager, and Assistant Store Manager. This position operates under the general direction of the District Manager.  </p><h3>Qualifications</h3><p>High School Diploma or equivalent. 4-6 years of demonstrated leadership experience in a Automotive retail/sales environment. Proven ability to manage, drive and deliver financial results while controlling costs.  Ability to influence and motivate a team to achieve set goals and objectives.   </p><p>Knowledge &amp; Skills:  </p><ul><li><p>Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments </p></li><li><p>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports  </p></li><li><p>Business mentality with the drive to exceed established goals  </p></li><li><p>Possess basic algebra skills to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages </p></li><li><p>Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment </p></li></ul><ul><li><p>Ability to take initiative in identifying problems, collecting data, and establishing facts in order to produce practical decisions and solutions </p></li><li><p>Ability to effectively mentor, coach and develop teammates </p></li></ul><p>Work Environment &amp; Physical Requirements:  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. </p><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) </p><p>Ability to work flexible hours, days, evenings, weekends and holidays </p><p>Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance </p><p>Frequent standing and walking for long periods of time </p><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting </p><p> </p><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Health Insurance  </p></li><li><p>Dental Insurance </p></li><li><p>401K Retirement Plan with Company Match </p></li><li><p>Paid vacation </p></li></ul><ul><li><p>Paid Holidays </p></li><li><p>Employee Discounts  </p></li><li><p>Career Development </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030978200
published: 2024-12-10 00:22:04+00:00
title: Automotive Store Manager
location: Naples, FL, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030978200-automotive-store-manager
experience_level: MI
language: en
has_remote: False
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><p>Compensation potential for this position is 100K+ based on experience, bonus opportunities, sales spiffs, regional contests, and other sales incentives.</p><p> </p><h3>Job Description</h3><p>The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. </p><p>Compensation potential for this position is 100K+ based on experience, bonus opportunities, sales spiffs, regional contests, and other sales incentives.</p><p>Responsibilities:  </p><ul><li><p>Develop sales and technical teammates to produce a consistent 5-star Guest experience. </p></li></ul><ul><li><p>Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.  </p></li></ul><ul><li><p>Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.   </p></li></ul><ul><li><p>Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Provide direction and oversight to other technicians and assist where needed with services/repairs.  </p></li></ul><ul><li><p>Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.  </p></li></ul><ul><li><p>Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. </p></li></ul><ul><li><p>Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Audit courtesy inspections performed by teammates. </p></li></ul><ul><li><p>Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </p></li></ul><ul><li><p>Schedule guest appointments and assign teammates according to their skill level for and timely completion of vehicle services/repairs. </p></li></ul><ul><li><p>Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. </p></li></ul><ul><li><p>Attend to all guest needs in areas of sales, service, complaints, and adjustments. </p></li></ul><ul><li><p>Build guest relationships to maximize customer satisfaction, loyalty, and retention. </p></li></ul><ul><li><p>Assist teammates in conveying repair and service needs to guests. </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environment codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </p></li></ul><ul><li><p>Perform other duties as assigned and required. </p></li></ul><h3>Qualifications</h3><p>Qualifications:  </p><ul><li><p>High School Diploma or equivalent.  </p></li></ul><ul><li><p>Demonstrated leadership experience in a retail/sales environment.  </p></li></ul><ul><li><p>Proven ability to manage, drive and deliver financial results while controlling costs.   </p></li></ul><ul><li><p>Ability to influence and motivate a team to achieve set goals and objectives.  </p></li></ul><ul><li><p>Ability to problem solve, manage inventory, merchandising, and customer service.  </p></li></ul><ul><li><p>Communications skills to effectively communicate with teammates and guests. </p></li></ul><ul><li><p>Complete all Monro required training with the guidelines and timing provided. </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) </p></li><li><p>Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.    </p></li></ul><p> </p><p>Profile Summary:  </p><ul><li><p>Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments </p></li></ul><ul><li><p>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  </p></li></ul><ul><li><p>Business mentality with the drive to exceed established goals.  </p></li></ul><ul><li><p>Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. </p></li></ul><ul><li><p>Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. </p></li></ul><ul><li><p>Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. </p></li></ul><ul><li><p>Ability to effectively mentor, coach and develop teammates. </p></li></ul><ul><li><p>Ability to problem solve and resolve customer complaints. </p></li></ul><p> </p><p>Work Environment &amp; Physical Requirements:  </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Store Managers must be able to complete the following but not limited to: </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays. </p></li></ul><ul><li><p>Ability to work 52 hours per week. </p></li></ul><ul><li><p>Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time. </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </p></li></ul><p> </p><p> </p><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays   </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental  </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030965385
published: 2024-12-09 21:37:56+00:00
title: General Service Technician
location: Punxsutawney, PA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030965385-general-service-technician
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Company Info:   </p><p> Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are a united TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p>  </p><p>About The Role: </p><p>The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.   </p><p>  </p><p>Responsibilities:   </p><ul><li><p>Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.  </p></li></ul><ul><li><p>Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.  </p></li></ul><ul><li><p>Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.  </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.  </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required. </p></li></ul><p>GST: </p><p>Salary Range: $16.00 - $20.00 per hour - Based on experience. </p><p>This role is eligible for additional compensation and incentives.  </p><h3>Qualifications</h3><p>Qualifications:   </p><ul><li><p>High School Diploma or equivalent is preferred.  </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li></ul><p>  </p><p>  </p><p>Profile Summary: </p><ul><li><p>Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><p>  </p><p>  </p><p>Work Environment &amp; Physical Requirements:   </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:  </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays.  </p></li></ul><ul><li><p>Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.  </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time.  </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </p></li></ul><h3>Additional Information</h3><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.   </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030964120
published: 2024-12-09 21:33:11+00:00
title: General Service Technician
location: DuBois, PA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030964120-general-service-technician
language: en
has_remote: False
description:
<h3>Company Description</h3><p>Company Info:   </p><p> Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are a united TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p>About The Role: </p><p>The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.   </p><p>  </p><p>Responsibilities:   </p><ul><li><p>Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.  </p></li></ul><ul><li><p>Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.  </p></li></ul><ul><li><p>Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.  </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.  </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.   </p></li></ul><h3>Qualifications</h3><p>Qualifications:   </p><ul><li><p>High School Diploma or equivalent is preferred.  </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li></ul><p>  </p><p>  </p><p>Profile Summary: </p><ul><li><p>Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><p>  </p><p>  </p><p>Work Environment &amp; Physical Requirements:   </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:  </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays.  </p></li></ul><ul><li><p>Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.  </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time.  </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </p></li></ul><h3>Additional Information</h3><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.   </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030964385
published: 2024-12-09 21:32:07+00:00
title: Automotive Technician
location: Altoona, PA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030964385-automotive-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Company Info:   </p><p> Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are a united TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p>About the Role:   </p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.   </p><p>  </p><p>Responsibilities:   </p><ul><li><p>Perform basic vehicle diagnostics to properly identify required repairs.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians   </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.  </p></li></ul><p>Technician: </p><p>Salary Range: $22.00 - $35.00 per hour - Based on experience. </p><p>This role is eligible for additional compensation and incentives.  </p><h3>Qualifications</h3><p>Qualifications:   </p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li></ul><p>  </p><p>  </p><p>Profile Summary:  </p><ul><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li></ul><ul><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><p>  </p><p>  </p><p>Work Environment &amp; Physical Requirements:   </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:  </p><ul><li><p>Ability to work flexible hours, days, evenings, weekends, and holidays.  </p></li></ul><ul><li><p>Must be able to see, hear, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.  </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time.  </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.  </p></li></ul><h3>Additional Information</h3><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.   </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030963014
published: 2024-12-09 21:19:35+00:00
title: Automotive Mechanic/Technician
location: Kalamazoo Area, MI, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030963014-automotive-mechanic-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>Automotive Mechanic/Technician</strong></p><p><strong>Pay: $18.00 - $38 per hour.</strong> <strong>Pay is based on experience and certifications.  This role is eligible for additional compensation and incentives.</strong></p><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p><strong>Responsibilities </strong></p><ul><li>Perform brakes, suspension, tire installation, scheduled maintenance, diagnostics, and all manner of automotive repairs and maintenance, that you are qualified to perform</li><li>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area</li><li>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance</li><li>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed</li><li>Collaborate with teammates and provide leadership to General Service Technicians </li></ul><p><strong> </strong></p><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>2+ years of automotive technician experience</li><li>Valid Driver License</li><li>Own a basic set of automotive tools or participate in tool purchase program.</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Guest and team focused mindset</li><li><em>Have and maintain an Automotive Technician State Inspector’s license, where applicable.</em></li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>ASE automotive certification in at least one of A1-A8</li><li> Automotive Technician State Inspector License</li><li>Automotive technical school certificate/degree</li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030954845
published: 2024-12-09 20:16:59+00:00
title: Guest Care Specialist
location: Aberdeen, MD, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030954845-guest-care-specialist
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Company Info:  </strong> </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><ul><li><p>First point of contact for guests on the phone and in the store. Responsible for engaging guests, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.   </p></li></ul><ul><li><p>Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering.  </p></li></ul><ul><li><p>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.  </p></li></ul><ul><li><p>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to guest service issues, guest complaints, and/or business opportunities.  </p></li></ul><ul><li><p>Able to understand and effectively communicate all products and services Monro offers to guests.    </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.  </p></li></ul><ul><li><p>Maintain an organized and neat guest waiting area.  </p></li></ul><ul><li><p>Other duties as assigned.  </p></li></ul><p>  </p><p> <strong>Salary Range:</strong> $18.00 - $20.00 per hour - Based on experience.</p><p> </p><p><strong>Responsibilities:</strong> </p><ul><li>Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.  </li><li>First point of contact for guests on the phone and in the store. Responsible for engaging guests, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.  </li><li>Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering. </li><li>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities. </li><li>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to guest service issues, guest complaints, and/or business opportunities. </li><li>Able to understand and effectively communicate all products and services Monro offers to guests.   </li><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li></ul><ul><li>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. </li><li>Maintain an organized and neat guest waiting area. </li></ul><ul><li><p>Other duties as assigned.  </p></li></ul><h3>Qualifications</h3><p><strong>Qualifications:</strong> </p><ul><li>High school diploma or equivalent required. </li><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)</li><li>One (1) year of sales experience needed. </li><li>Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to guests. </li></ul><p><strong>Profile Summary:</strong> </p><ul><li>Possess a strong focus on providing excellent guest service. </li><li>Must be able to communicate clearly and professionally, both verbally and in writing. </li><li>Must be able to develop a good understanding of the products or services being offered to guests. </li><li>Possess basic sales skills. </li><li>Must be able to think critically and find effective solutions to address guest concerns or resolve issues. </li><li>Able to effectively manage time and can handle multiple priorities or various tasks at one time. </li><li>Able to collaborate with others, work well with teammates, provide support when needed. </li><li> </li><li>Strong problem-solving skills. </li><li>Ability to work, Days, Evenings, Weekends, Holidays </li></ul><p>  </p><p>  </p><p><strong>Work Environment &amp; Physical Requirements:  </strong></p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:  </p><ul><li><p>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.  </p></li></ul><ul><li><p>Frequent standing and walking for long periods of time.  </p></li></ul><ul><li><p>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.  </p></li></ul><ul><li><p>Climb up and down ladders to retrieve and stock merchandise.  </p></li></ul><ul><li><p>Communicate effectively in person, by telephone, or by using telecommunications equipment.  </p></li></ul><ul><li><p>Enter and locate information on computer.  </p></li></ul><ul><li><p>Safely operates a motor vehicle.  </p></li></ul><h3>Additional Information</h3><p><strong>Benefits:</strong>  </p><ul><li>Paid vacation and holidays for Full Time teammates  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental for Full time teammates  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030953835
published: 2024-12-09 20:05:19+00:00
title: Automotive Mechanic/Technician
location: Riverside, CA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030953835-automotive-mechanic-technician
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>Automotive Mechanic/Technician</strong></p><p><strong>Pay: $18 to $23 per hour Guaranteed. $30 to $45 Flat Rate.  </strong><strong>Pay is based on experience. </strong></p><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p><strong>Responsibilities </strong></p><ul><li>Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform</li><li>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area</li><li>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance</li><li>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed</li><li>Collaborate with teammates and provide leadership to General Service Technicians </li></ul><p><strong> </strong></p><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>3+ years of automotive technician experience</li><li>Valid Driver License</li><li>Own a basic set of automotive tools or participate in tool purchase program.</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Guest and team focused mindset</li><li><em>Have and maintain an Automotive Technician State Inspector’s license, where applicable.</em></li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>ASE automotive certification in at least one of A1-A8</li><li> Automotive Technician State Inspector License</li><li>Automotive technical school certificate/degree</li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030943906
published: 2024-12-09 18:56:54+00:00
title: Automotive Technician
location: Flint, MI, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030943906-automotive-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Company Info:  </strong> </p><p><strong><em>$18-$30 AN HOUR DEPENDING ON EXPERIENCE</em></strong></p><p><strong><em>*MUST BE STATE CERTIFIED*</em></strong></p><p> </p><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.</p><p>Destination Monro -Your Career is Here!</p><h3>Job Description</h3><p><u><strong>Responsibilities:</strong>   </u></p><ul><li><p>Perform basic vehicle diagnostics to properly identify required repairs.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians   </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.  </p></li><li><p><u><strong>Salary Range:</strong></u> $23.00 - $35.00 per hour - Based on experience.</p><p>This role is eligible for additional compensation and incentives. </p></li></ul><h3>Qualifications</h3><p><u><strong>Qualifications: </strong></u> </p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li></ul><p>  </p><p>  </p><p> </p><p>  </p><h3>Additional Information</h3><p><strong>Benefits:</strong>  </p><ul><li>Paid vacation and holidays for Full Time teammates  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental for Full time teammates  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.</p><p>Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. </p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030943530
published: 2024-12-09 18:51:28+00:00
title: Lead Automotive Technician
location: Winter Haven, FL, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030943530-lead-automotive-technician
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong><u>About the Role: </u></strong> </p><p><strong>Pay Information: $16-$22 Guarantee and $21-$38 Flat Rate; Based on Experience</strong></p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.  </p><p> </p><p><strong>Responsibilities:</strong>  </p><ul><li>Perform basic vehicle diagnostics to properly identify required repairs. </li><li>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians  </li><li>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.</li><li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </li><li>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures </li><li>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws <ul><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  </li></ul></li><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </li><li>Perform other duties as assigned and required. </li><li> </li></ul><h3>Qualifications</h3><p><strong>Qualifications:</strong>  </p><ul><li>High School Diploma or equivalent.  </li><li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  </li><li>ASE certification and State Inspection license (where applicable) preferred. </li><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.</li><li>Required to own a basic set of tools or participate in Monro’s tool purchase program. </li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><p> </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030943593
published: 2024-12-09 18:48:18+00:00
title: Automotive Service General Manager
location: Roswell, GA, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030943593-automotive-service-general-manager-
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p>Job Description</p><p><strong><u>About the Role: </u></strong> </p><p>The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. </p><p><strong>Responsibilities: </strong> </p><ul><li>Develop sales and technical teammates to produce a consistent 5-star Guest experience. </li><li>Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.  </li><li>Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.   </li><li>Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.  </li><li>Provide direction and oversight to other technicians and assist where needed with services/repairs. </li><li>Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.  </li><li>Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. </li><li>Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. </li></ul><ul><li>Audit courtesy inspections performed by teammates.</li><li>Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. </li><li>Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.  </li><li>Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. </li><li>Attend to all guest needs in areas of sales, service, complaints, and adjustments. </li><li>Build guest relationships to maximize customer satisfaction, loyalty, and retention. </li><li>Assist teammates in conveying repair and service needs to guests. </li><li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.</li><li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. </li><li>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. </li><li>Perform other duties as assigned and required. </li></ul><p><strong>Salary Range:</strong> $70 - $100k per year + Based on experience including bonus potential.  </p><p>This role is eligible for additional compensation, bonus and incentives. </p><p>Qualifications</p><p><strong>Qualifications: </strong> </p><p> </p><ul><li>Must be a super star with a proven track record of high success in same industry</li><li>High School Diploma or equivalent.  </li><li>Demonstrated leadership experience in a retail/sales environment.  </li><li>Proven ability to manage, drive and deliver financial results while controlling costs.   </li></ul><ul><li>Ability to influence and motivate a team to achieve set goals and objectives.  </li><li>Ability to problem solve, manage inventory, merchandising, and customer service.  </li><li>Communications skills to effectively communicate with teammates and guests. </li><li>Complete all Monro required training with the guidelines and timing provided. <ul><li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.</li><li>Must pass a criminal background check.</li></ul></li></ul><p><strong>Profile Summary:<em> </em></strong> </p><ul><li>Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments </li><li>Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  </li><li>Business mentality with the drive to exceed established goals.  </li><li>Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. </li><li>Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. </li><li>Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. </li><li>Ability to effectively mentor, coach and develop teammates. </li><li>Ability to problem solve and resolve customer complaints. </li></ul><p><strong>Work Environment &amp; Physical Requirements:<em> </em></strong> </p><p>This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to: </p><ul><li>Ability to work flexible hours, days, evenings, weekends, and holidays. </li><li>Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. </li><li>Frequent standing and walking for long periods of time. </li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. </li></ul><p> </p><p>Additional Information</p><p><strong>Benefits  </strong></p><ul><li>Performance based incentives  </li><li>Paid vacation and holidays  </li><li>Reimbursement for ASE Certifications  </li><li>Reimbursement for State Inspection Licenses, where applicable  </li><li>401k eligibility immediately upon hire</li><li>Direct Deposit</li><li>Employee Discounts</li><li>Healthcare, Vision, and Dental  </li><li>Employee Access Perks</li><li>Career Advancement Opportunities</li></ul><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.</p><p>Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.</p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity:</strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p><p><a href="https://jobs.smartrecruiters.com/oneclick-ui/company/MonroInc/publication/c3bfffe6-55e2-4bad-a2c8-1122a9964804?dcr_ci=MonroInc">I'm interested</a></p><h3>Additional Information</h3><p>  </p><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.   </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030943177
published: 2024-12-09 18:41:53+00:00
title: Automotive Assistant Manager
location: Ellicott City, MD, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030943177-automotive-assistant-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. </p><p>Destination Monro – Your Career is Here! <br/>
 </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here. </p><h3>Job Description</h3><p><strong>Automotive Assistant Manager</strong></p><p><strong>Pay: $17.00-23.00 per hour. Pay is based on experience.</strong></p><p>As a Monro Assistant Automotive Store Manager, you will be involved in all aspects of everyday store operations including the efficient, productive, and safe operation of our service bays. The Assistant Automotive Manager position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Management training program, covering all aspects of your new role, while preparing you for the next. As an automotive Manager for Monro, you will be an essential team member, responsible for building lasting relationships with our Guests. More importantly, you will be part of a team, working together to deliver 5 Star Guest experiences, while using your professional skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p>Pay is based on experience.</p><p><strong>Responsibilities </strong></p><ul><li>Collaborate with Store Manager on operations of the store and decisions of hiring, training, coaching, disciplining, and terminating employees.</li><li>Support automotive technicians in establishing and maintaining productive sales environment by training and developing teammates on all shop operations and guest services.</li><li>Assist with scheduling employees, completing timecards, and assigning work to Lube and Tire technicians.</li><li>Performs duties of automotive technician when needed.</li><li>Attends meetings and clinics to maintain current knowledge of tools, parts, and repairs.</li></ul><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>High school or GED equivalent.</li><li>2+ years of automotive and sales experience</li><li>Valid Driver License</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages.</li><li>Guest and team focused mindset</li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>Automotive State Inspector License</li><li>ASE Automotive Certifications</li><li>Proven Automotive or Automotive Quick Lube sales experience</li><li>Leadership experience</li></ul><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Health Insurance  </p></li><li><p>Dental Insurance </p></li><li><p>401K Retirement Plan with Company Match </p></li><li><p>Paid vacation </p></li><li><p>Paid Holidays </p></li></ul><ul><li><p>Employee Discounts </p></li><li><p>Career development  </p></li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030943143
published: 2024-12-09 18:40:39+00:00
title: Automotive General Service Technician
location: Edgewater, MD, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030943143-automotive-general-service-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc. </strong></p><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p> </p><p><strong>Destination Monro – Your Career is Here! </strong></p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here.</p><h3>Job Description</h3><p>The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an essential team member, performing maintenance services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. </p><p>Pay is based on experience plus, incentives (if applicable) </p><p><strong>Responsibilities </strong></p><ul><li>Mechanic duties include changing, mounting, and installing tires </li><li>Wheel removal, tire repair and balance, tire patch/plug repairs  </li><li>Quick lube type duties such as lubrication and oil change </li></ul><ul><li>Inspect and rotate tires   </li><li>Basic automotive maintenance work such as battery installation  </li><li>We will train you to do alignments, brake services, and scheduled maintenance services  </li></ul><p><strong>Compensation</strong>: The hourly range for this role is $14.00 - $18.00. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.</p><h3>Qualifications</h3><p><strong>Minimum Qualifications  </strong> </p><ul><li>HS diploma or GED equivalent  </li><li>Automotive experience  </li><li>Own basic set of Mechanics tools or participate in tool purchase program  </li><li>Valid Driver license </li><li>Must be at least 18 years of age</li><li>Positive attitude and a collaborative mindset  </li></ul><ul><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs  </li></ul><p><strong>Preferred Qualifications </strong> </p><ul><li>Automotive Technician or Lube and Tire experience  </li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><p> </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030943185
published: 2024-12-09 18:39:54+00:00
title: Automotive Technician - Technician
location: Columbia, MD, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030943185-automotive-technician-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>The hourly range for this role is $15 - $18 per hour Guaranteed Minimum and $23 - $30 Flat Rate based on experience.</strong></p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.   </p><p>Responsibilities:   </p><ul><li><p>Perform basic vehicle diagnostics to properly identify required repairs.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians   </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.  </p></li></ul><p>  </p><p>Profile Summary:  </p><ul><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li></ul><ul><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><h3>Qualifications</h3><p>Qualifications:   </p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)  </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><h3>Additional Information</h3><p>  </p><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.   </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030941041
published: 2024-12-09 18:34:33+00:00
title: Automotive Store Manager
location: St. Louis / St. Charles Area, MO, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030941041-automotive-store-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><p>Compensation for this position is $55,000 to $78,000 based on experience and potential incentives.</p><p>Looking for Candidates in the Pittsburgh Area</p><p> </p><h3>Job Description</h3><p>We are seeking a dynamic and experienced Automotive Store Manager to join our team in Pittsburgh, United States. As the Automotive Store Manager, you will be responsible for overseeing the day-to-day operations of our automotive store, ensuring exceptional customer service, driving sales growth, and leading a team of automotive professionals.</p><ul><li>Provide strong leadership and direction to store staff, fostering a positive and productive work environment</li><li>Develop and implement sales strategies to meet and exceed store revenue targets</li><li>Ensure high standards of customer service and maintain a customer-focused store culture</li><li>Manage inventory levels, pricing, and product mix to optimize store performance</li><li>Oversee store operations, including scheduling, payroll management, and expense control</li><li>Recruit, train, and develop team members to build a high-performing staff</li><li>Maintain a clean, organized, and safe store environment</li><li>Analyze sales data and market trends to make informed business decisions</li><li>Collaborate with suppliers and corporate office to ensure product availability and promotions</li><li>Handle customer inquiries and resolve issues promptly and professionally</li><li>Ensure compliance with company policies, procedures, and industry regulations</li></ul><h3>Qualifications</h3><ul><li>High School Diploma or equivalent; additional education in business management is a plus</li><li>2-4 years of proven leadership experience in a retail or automotive sales environment</li><li>Demonstrated ability to drive financial results and control costs</li><li>Strong leadership skills with the ability to motivate and develop team members</li><li>Excellent verbal and written communication skills</li><li>Customer-focused mindset with a passion for delivering exceptional service</li><li>Proficiency in multi-tasking and thriving in a fast-paced environment</li><li>Solid problem-solving and decision-making abilities</li><li>Knowledge of automotive parts, services, and industry trends</li><li>Experience with inventory management and point-of-sale systems</li><li>Basic math skills for calculating discounts, commissions, and percentages</li><li>Valid driver's license and satisfactory Motor Vehicle Report (MVR)</li><li>Flexibility to work various shifts, including evenings, weekends, and holidays</li><li>Physical ability to lift up to 50 lbs., stand for extended periods, and perform tasks requiring bending and reaching</li><li>Proficiency in Microsoft Office suite and willingness to learn new software applications</li></ul><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays   </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental  </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030932521
published: 2024-12-09 17:58:44+00:00
title: Automotive Technician
location: Annapolis, MD, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030932521-automotive-technician
experience_level: EN
language: en
has_remote: False
description:
<h3>Company Description</h3><p><strong>Monro, Inc.</strong></p><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p><strong>Destination Monro – Your Career is Here!</strong></p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here.</p><h3>Job Description</h3><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p>Pay is based on experience.</p><p><strong>Responsibilities </strong></p><ul><li>Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform</li><li>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area</li><li>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance</li><li>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed</li><li>Collaborate with teammates and provide leadership to General Service Technicians </li></ul><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>High school or GED equivalent.</li><li>2+ years of automotive technician experience</li><li>Valid Driver License</li><li>Own a basic set of automotive tools or participate in tool purchase program.</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Guest and team focused mindset</li><li><em>Have and maintain an Automotive Technician State Inspector’s license, where applicable.</em></li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>ASE automotive certification in at least one of A1-A8</li><li>Automotive Technician State Inspector License</li><li>Automotive technical school certificate/degree</li></ul><h3>Additional Information</h3><p><strong>Benefits  </strong></p><ul><li>Health Insurance  </li><li>Dental Insurance </li><li>401K Retirement Plan with Company Match </li><li>Paid vacation </li><li>Paid Holidays </li><li>Employee Discounts </li><li>Career development  </li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030926990
published: 2024-12-09 17:56:13+00:00
title: Automotive Mechanic / Technician
location: Medford, NJ, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030926990-automotive-mechanic-technician
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>Automotive Mechanic/Technician</strong></p><p><strong>The pay range for this position is between $17.00 and $20.00 per hour guaranteed based on experience. Flat rate between $26 and $40</strong></p><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p><strong>Responsibilities </strong></p><ul><li>Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform</li><li>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area</li><li>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance</li><li>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed</li><li>Collaborate with teammates and provide leadership to General Service Technicians </li></ul><p><strong> </strong></p><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>2+ years of automotive technician experience</li><li>Valid Driver License</li><li>Own a basic set of automotive tools or participate in tool purchase program.</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Guest and team focused mindset</li><li><em>Have and maintain an Automotive Technician State Inspector’s license, where applicable.</em></li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>ASE automotive certification in at least one of A1-A8</li><li> Automotive Technician State Inspector License</li><li>Automotive technical school certificate/degree</li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030919065
published: 2024-12-09 17:12:34+00:00
title: Automotive Technician
location: Dublin, OH, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030919065-automotive-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc. </strong></p><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p> </p><p><strong>Destination Monro – Your Career is Here! </strong></p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here.</p><h3>Job Description</h3><p>Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. </p><p><strong>Compensation:  </strong>The hourly guarantee rate ranges from $18-25hr based on experience level and flat rate ranges from $20-40.   </p><p><strong>Responsibilities  </strong></p><ul><li><p>Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform </p></li><li><p>Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area </p></li><li><p>Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance  </p></li><li><p>Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed </p></li><li><p>Collaborate with teammates and provide leadership to General Service Technicians   </p></li></ul><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong> </p><ul><li><p>High school or GED equivalent. </p></li><li><p>3+ years of automotive technician experience </p></li><li><p>Valid Driver License </p></li><li><p>Own a basic set of automotive tools or participate in tool purchase program. </p></li><li><p>Ability to work with hands overhead, stand for long periods and lift 50 lbs.  </p></li><li><p>Guest and team focused mindset  </p></li></ul><ul><li><p>Have and maintain an Automotive Technician State Inspector’s license, where applicable. </p></li></ul><p><strong>Preferred Qualifications  </strong></p><ul><li><p>ASE automotive certification in at least one of A1-A8  </p></li><li><p>Automotive Technician State Inspector License </p></li><li><p>Automotive technical school certificate/degree </p></li></ul><h3>Additional Information</h3><p><strong>Benefits </strong></p><ul><li>Health Insurance</li><li>Dental Insurance</li><li>401K Retirement Plan with Company Match</li><li>Paid vacation</li><li>Paid Holidays</li><li>Employee Discounts</li><li>Career development</li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030907235
published: 2024-12-09 16:22:01+00:00
title: Automotive Technician - Technician
location: Cleveland, OH, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030907235-automotive-technician-technician
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  </p><p>Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  </p><p>Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  </p><p>Destination Monro -Your Career is Here! </p><h3>Job Description</h3><p><strong>The hourly range for this role is $18 - $22 per hour Guaranteed Minimum and $27 - $42 Flat Rate based on experience.</strong></p><p>The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.  This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.   </p><p>Responsibilities:   </p><ul><li><p>Perform basic vehicle diagnostics to properly identify required repairs.  </p></li></ul><ul><li><p>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians   </p></li></ul><ul><li><p>Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. </p></li></ul><ul><li><p>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.  </p></li></ul><ul><li><p>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures  </p></li></ul><ul><li><p>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws  </p></li></ul><ul><li><p>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.   </p></li></ul><ul><li><p>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.  </p></li></ul><ul><li><p>Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.  </p></li></ul><ul><li><p>Perform other duties as assigned and required.  </p></li></ul><p>  </p><p>Profile Summary:  </p><ul><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li></ul><ul><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><h3>Qualifications</h3><p>Qualifications:   </p><ul><li><p>High School Diploma or equivalent.   </p></li></ul><ul><li><p>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.   </p></li></ul><ul><li><p>ASE certification and State Inspection license (where applicable) preferred.  </p></li></ul><ul><li><p>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)  </p></li></ul><ul><li><p>Required to own a basic set of tools or participate in Monro’s tool purchase program.  </p></li><li><p>Capable of performing basic automotive maintenance, repair, and tire services  </p></li><li><p>Ability to diagnose problems identifying root cause and determine appropriate repair solution.   </p></li></ul><ul><li><p>Ability to interpret and execute instructions furnished in written, oral, and diagram formats  </p></li></ul><ul><li><p>Strong customer service skills  </p></li></ul><ul><li><p>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.   </p></li></ul><h3>Additional Information</h3><p>  </p><p>Benefits:   </p><ul><li><p>Performance based incentives   </p></li></ul><ul><li><p>Paid vacation and holidays for Full-Time Teammates </p></li></ul><ul><li><p>Reimbursement for ASE Certifications   </p></li></ul><ul><li><p>Reimbursement for State Inspection Licenses, where applicable   </p></li></ul><ul><li><p>401k eligibility immediately upon hire </p></li></ul><ul><li><p>Direct Deposit </p></li></ul><ul><li><p>Employee Discounts </p></li></ul><ul><li><p>Healthcare, Vision, and Dental for Full time teammates   </p></li></ul><ul><li><p>Employee Access Perks </p></li></ul><ul><li><p>Career Advancement Opportunities  </p></li></ul><p> </p><p>This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.   </p><p>   </p><p>Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.   </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030901564
published: 2024-12-09 16:03:34+00:00
title: Guest Care Sales Specialist
location: Stratham, NH, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030901564-guest-care-sales-specialist
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p><strong>Monro, Inc.</strong><br/>
Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.</p><p><br/>
<strong>Destination Monro – Your Career is Here!</strong><br/>
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here.</p><h3>Job Description</h3><p><strong>Position Summary:</strong></p><p>You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge.  You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.</p><p>Pay 16$-18$ depending on experience</p><p><strong>Duties &amp; Responsibilities:</strong></p><p> </p><ul><li>Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.</li><li>First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.</li><li>Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering.</li><li>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.</li><li>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.</li><li>Able to understand and effectively communicate all products and services Monro offers to customers. </li><li>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.</li><li>Maintain an organized and neat customer waiting area.</li><li>Other duties as assigned.</li></ul><h3>Qualifications</h3><p><strong>Knowledge, Skills, and Abilities:</strong></p><ul><li>High school diploma or equivalent required.</li><li>Valid Driver's Licensce</li><li>Preferred One (1) year of related experience in the automotive service environment.</li><li>Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.</li><li>Strong problem-solving skills.</li><li>Ability to work, Days, Evenings, Weekends, Holidays</li></ul><p><strong>Physical Demands:</strong></p><p> </p><ul><li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li><li>Frequent standing and walking for long periods of time.</li><li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li><li>Climb up and down ladders to retrieve and stock merchandise.</li><li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li><li>Enter and locate information on computer.</li><li>Safely operates a motor vehicle.</li></ul><h3>Additional Information</h3><p>All your information will be kept confidential according to EEO guidelines.</p><p> </p><p><strong>Equal Opportunity Employer</strong></p><p> </p><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


ext_id: 744000030898726
published: 2024-12-09 15:52:05+00:00
title: Automotive Assistant Manager
location: Zephyrhills, FL, United States
application_url: https://jobs.smartrecruiters.com/MonroInc/744000030898726-automotive-assistant-manager
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<h3>Company Description</h3><p>Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. </p><p>Destination Monro – Your Career is Here! <br/>
 </p><p>Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.  Destination Monro! – Your career is here. </p><h3>Job Description</h3><p><strong>Automotive Assistant Manager</strong></p><p><strong>Pay: $17-$20 per hour. Pay is based on experience.This role is eligible for additional compensation and incentives.</strong></p><p>As a Monro Assistant Automotive Store Manager, you will be involved in all aspects of everyday store operations including the efficient, productive, and safe operation of our service bays. The Assistant Automotive Manager position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Management training program, covering all aspects of your new role, while preparing you for the next. As an automotive Manager for Monro, you will be an essential team member, responsible for building lasting relationships with our Guests. More importantly, you will be part of a team, working together to deliver 5 Star Guest experiences, while using your professional skills to take care of people, their cars and ensure our guests have safe, reliable transportation.</p><p>Pay is based on experience.</p><p><strong>Responsibilities </strong></p><ul><li>Collaborate with Store Manager on operations of the store and decisions of hiring, training, coaching, disciplining, and terminating employees.</li><li>Support automotive technicians in establishing and maintaining productive sales environment by training and developing teammates on all shop operations and guest services.</li><li>Assist with scheduling employees, completing timecards, and assigning work to Lube and Tire technicians.</li><li>Performs duties of automotive technician when needed.</li><li>Attends meetings and clinics to maintain current knowledge of tools, parts, and repairs.</li></ul><h3>Qualifications</h3><p><strong>Minimum Qualifications </strong></p><ul><li>High school or GED equivalent.</li><li>2+ years of automotive and sales experience</li><li>Valid Driver License</li><li>Ability to work with hands overhead, stand for long periods and lift 50 lbs.</li><li>Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages.</li><li>Guest and team focused mindset</li></ul><p><strong>Preferred Qualifications </strong></p><ul><li>Automotive State Inspector License</li><li>ASE Automotive Certifications</li><li>Proven Automotive or Automotive Quick Lube sales experience</li><li>Leadership experience</li></ul><h3>Additional Information</h3><p>Benefits  </p><ul><li><p>Health Insurance  </p></li><li><p>Dental Insurance </p></li><li><p>401K Retirement Plan with Company Match </p></li><li><p>Paid vacation </p></li><li><p>Paid Holidays </p></li></ul><ul><li><p>Employee Discounts </p></li><li><p>Career development  </p></li></ul><p><strong>Your next Destination!</strong></p><p><strong>Growth Opportunity: </strong></p><p>At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.</p><p><em>Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p>


