# job

ext_id: PHYSI011317
published: 2026-03-10 18:41:29+00:00
title: Physical Therapist (PT) Home Health
location: Wellington, Florida, United States
location_string: Wellington, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Now Hiring</strong>: Physical Therapist (PT) - Full Time Home Health</p>
<p><strong>Service Areas</strong>: Wellington, Loxahatchee and surrounding areas</p>
<p>Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most – at home.</p>
<p>Pinnacle Home Care, Florida’s largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for Physical Therapists to join our award-winning team. </p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Perform initial and ongoing patient assessments, including OASIS evaluation and documentation.</li>
<li>Develop and implement tailored treatment plans in consultation with physicians and clinicians, adjusting as needed.</li>
<li>Collaborate with the interdisciplinary care team to optimize patient outcomes.</li>
<li>Provide education and support to patients and families/caregivers on therapy programs.</li>
<li>Maintain accurate clinical records and report any changes in the patient’s condition to the physician.</li>
<li>Supervise Physical Therapy Assistants in accordance with agency policies and state regulations.</li>
<li>Participate in in-services, case conferences, and meetings to promote coordinated care with healthcare team members.</li>
<li>Identify patient and family/caregiver needs for additional services and make appropriate referrals.</li>
<li>Confirm daily visit schedules to ensure seamless coordination with other staff.</li>
<li>Communicate patient progress and changes with physicians and care teams.</li>
<li>Document all visits and progress notes on the same day of service.</li>
</ul>
<p><strong>Qualifications </strong></p>
<ul>
<li>Must have a current PT license (state-specific).</li>
<li>Graduate of an accredited physical therapy program.</li>
<li>Valid BLS certification.</li>
<li>Minimum one year of PT experience (home health experience preferred).</li>
<li>Excellent communication, organizational, and time management skills.</li>
<li>Must have a valid driver’s license and access to a reliable and insured vehicle.</li>
<li>Ability to visit homes that may not be wheelchair accessible.</li>
<li>Sufficient hearing, eyesight, and dexterity to perform physical assessments and demonstrate care techniques.</li>
<li>Engage in physical activities such as walking, standing, stooping, and occasional lifting or turning of patients.</li>
<li>Proficiency with electronic medical records is a plus.</li>
</ul>
<p><strong>Why Choose Pinnacle?</strong></p>
<ul>
<li><strong>Personalized, One-on-One Care</strong>: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.</li>
<li><strong>Growth &amp; Stability</strong>: Over two decades as Florida’s largest home health agency.</li>
<li><strong>Ongoing Professional Development</strong>: Free Continuing Education Units (CEUs) to support licensure and career advancement.</li>
<li><strong>Competitive Benefits &amp; Perks</strong>: Employee referral program where you can earn rewards.</li>
<li><strong>Recognized Excellence</strong>: Ranked as a USA Today Top Workplace.</li>
<li><strong>Flexible Scheduling</strong>: Enjoy a schedule that aligns with your personal priorities.</li>
<li><strong>Supportive &amp; Fun Culture</strong>: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.</li>
</ul>
<p>Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.</p>
<p>Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day.<strong> Apply now!</strong></p>

application_url:
https://recruiting.ultipro.com/PIN1008PHCH/JobBoard/3eeb2abd-a875-439b-ae79-7bc46dd104e4/OpportunityDetail?opportunityId=cb397437-bdaf-45a2-b95b-6dfced9e6488


ext_id: SPEEC011220
published: 2026-02-24 20:53:47+00:00
title: Speech Language Pathologist -Home Health PRN
location: Deerfield Beach, Florida, United States
location_string: Deerfield Beach, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Now Hiring:</strong> Speech Language Pathologist - PRN Home Health </p>
<p><strong>Service Area:</strong> Broward County</p>
<p>Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most – at home.</p>
<p>Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for Speech Language Pathologists to join our award-winning team. </p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Evaluate patients’ speech, language, and hearing abilities, recommending strategies to enhance communication and hearing.</li>
<li>Perform initial and ongoing patient assessments, including OASIS evaluation and documentation.</li>
<li>Collaborate with interdisciplinary team members on care plans and provide speech pathology training to team members as needed.</li>
<li>Communicate regularly with physicians, addressing any changes in patient condition.</li>
<li>Participate in the periodic revision of care plans, updating the physician and care team on patient status and obtaining additional orders as required.</li>
<li>Educate patients and families/caregivers on speech therapy techniques and related challenges.</li>
<li>Confirm daily visit schedules to ensure seamless coordination with other staff.</li>
<li>Document all evaluation data, treatments, and patient progress promptly.</li>
<li>Supervise home health aides every 14 days when speech therapy is the sole discipline involved.</li>
</ul>
<p><strong>Qualifications </strong></p>
<ul>
<li>Must have a current SLP license (state-specific).</li>
<li>Graduate of an accredited speech language pathology program.</li>
<li>Valid BLS certification.</li>
<li>Minimum two years of speech therapy experience (home health experience preferred).</li>
<li>Excellent communication, organizational, and time management skills.</li>
<li>Must have a valid driver’s license and access to a reliable and insured vehicle.</li>
<li>Ability to visit homes that may not be wheelchair accessible.</li>
<li>Sufficient hearing, eyesight, and dexterity to perform physical assessments and demonstrate care techniques.</li>
<li>Engage in physical activities such as walking, standing, stooping, and occasional lifting or turning of patients.</li>
</ul>
<p><strong>Why Choose Pinnacle?</strong></p>
<ul>
<li><strong>Personalized, One-on-One Care</strong>: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.</li>
<li><strong>Growth &amp; Stability</strong>: Over two decades as Florida’s largest independent home health agency.</li>
<li><strong>Ongoing Professional Development</strong>: Free Continuing Education Units (CEUs) to support licensure and career advancement.</li>
<li><strong>Competitive Benefits &amp; Perks</strong>: Including an employee referral program where you can earn rewards.</li>
<li><strong>Recognized Excellence</strong>: Ranked as a USA Today Top Workplace.</li>
<li><strong>Flexible Scheduling</strong>: Enjoy a schedule that aligns with your personal priorities.</li>
<li><strong>Supportive &amp; Fun Culture</strong>: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.</li>
</ul>
<p>Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.</p>
<p>Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day.<strong> Apply now!</strong></p>

application_url:
https://recruiting.ultipro.com/PIN1008PHCH/JobBoard/3eeb2abd-a875-439b-ae79-7bc46dd104e4/OpportunityDetail?opportunityId=1d5f6416-b584-4146-98bc-b409a7128547


ext_id: REGIS011356
published: 2026-03-18 18:07:43+00:00
title: Registered Nurse (RN) Home Health PRN Weekends
location: Vero Beach, Florida, United States
location_string: Vero Beach, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Now Hiring: </strong>PRN Registered Nurses (RN) : seeking PRN for weekends (Saturday and Sunday)<br/><strong>Service Area: </strong>Vero, North Indian River County (Sebastian, Fellsmere, Gifford, beachside)</p>
<p>Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –at home.</p>
<p>Pinnacle Home Care, Florida’s largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for Registered Nurses to join our award-winning team.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Design and implement patient-specific care plans focused on achieving optimal recovery and enhancing overall health.</li>
<li>Provide high-quality nursing care in alignment with the patient’s care plan, including comprehensive health and psychosocial assessments to support recovery.</li>
<li>Monitor patients’ conditions and coordinate health promotion, prevention, and direct care.</li>
<li>Maintain detailed and accurate clinical records, including all required OASIS documentation.</li>
<li>Communicate effectively with clinical managers and colleagues to ensure high-quality care.</li>
<li>Provide training and support to patients and their families/caregivers.</li>
<li>Function as a key point of contact between patients and community health resources.</li>
<li>Work alongside physicians and discharge planners to provide health education to patients and caregivers. </li>
<li>Confirm daily visit schedules to ensure seamless coordination with other staff.</li>
<li>Demonstrate awareness of the agency’s Quality Assurance and Performance Improvement (QAPI) program and participate as required.</li>
<li>Understand and adhere to the agency’s process for managing and addressing customer complaints.</li>
<li>Maintain acute awareness of patient rights, ensuring these rights are upheld in accordance with the agency’s service agreements and admission policies.</li>
<li>Understand the agency’s policies regarding appropriate patient discharge and reasons for discharge.  </li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Must have a current RN license (state-specific).</li>
<li>Valid BLS certification.</li>
<li>Minimum one year of experience in home health or a healthcare facility.</li>
<li>Familiarity with Medicare and Medicaid guidelines.</li>
<li>Possess a solid understanding of professional nursing principles and home health documentation.</li>
<li>Excellent communication, organizational, and time management skills.</li>
<li>Must have a valid driver’s license and access to a reliable and insured vehicle. <br/>Ability to visit homes that may not be wheelchair accessible.</li>
<li>Sufficient hearing, eyesight, and dexterity to perform physical assessments and demonstrate care techniques.</li>
<li>Engage in physical activities such as walking, standing, stooping, and occasional lifting or turning of patients.</li>
</ul>
<p><strong>Why Choose Pinnacle?</strong></p>
<ul>
<li><strong>Personalized, One-on-One Care</strong>: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.</li>
<li><strong>Growth &amp; Stability</strong>: Over two decades as Florida’s largest home health agency.</li>
<li><strong>Ongoing Professional Development</strong>: Free Continuing Education Units (CEUs) to support licensure and career advancement.</li>
<li><strong>Competitive Benefits &amp; Perks</strong>: Including an employee referral program where you can earn rewards.</li>
<li><strong>Recognized Excellence</strong>: Ranked as a USA Today Top Workplace.</li>
<li><strong>Flexible Scheduling</strong>: Enjoy a schedule that aligns with your personal priorities.</li>
<li><strong>Supportive &amp; Fun Culture</strong>: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.</li>
</ul>
<p>Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.</p>
<p>Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day.<strong> Apply now!</strong></p>

application_url:
https://recruiting.ultipro.com/PIN1008PHCH/JobBoard/3eeb2abd-a875-439b-ae79-7bc46dd104e4/OpportunityDetail?opportunityId=84ad6ef1-cb9b-40c8-9430-33dc6d9dc67f


ext_id: CLINI011352
published: 2026-03-17 18:13:59+00:00
title: Clinical Manager (RN) Home Health Care
location: Fort Myers, Florida, United States
location_string: Fort Myers, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/PIN1008PHCH/JobBoard/3eeb2abd-a875-439b-ae79-7bc46dd104e4/OpportunityDetail?opportunityId=1b7482ba-1993-468d-acd6-8dd6cb2347db


ext_id: LICEN011353
published: 2026-03-16 17:08:02+00:00
title: Licensed Practical Nurse (LPN) Home Health FT
location: Titusville, Florida, United States
location_string: Titusville, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Now Hiring: </strong>Full Time, IV Certified, Licensed Practical Nurse (LPN)<br/><strong>Service Area:</strong> Titusville/Mims to Viera/Melbourne and including adjacent beachside areas</p>
<p>Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters - at home.</p>
<p>Pinnacle Home Care, Florida's largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for Licensed Practical Nurses to join our award-winning team. </p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Administer skilled nursing care under RN supervision.</li>
<li>Perform curative, rehabilitative, or preventive care tasks as outlined in patient care plans.</li>
<li>Utilize clinical expertise and nursing education to make informed, independent decisions that support patient care and promote positive outcomes.</li>
<li>Complete visit reports promptly and accurately within the electronic medical record system to support high-quality care and regulatory compliance, including all required  documentation.</li>
<li>Confirm daily visit schedules to ensure seamless coordination with other staff.</li>
<li>Demonstrate awareness of the agency’s Quality Assurance and Performance Improvement (QAPI) program and participate as required.</li>
<li>Understand and adhere to the agency’s process for managing and addressing customer complaints.</li>
<li>Maintain acute awareness of patient rights, ensuring these rights are upheld in accordance with the agency’s service agreements and admission policies.</li>
<li>Understand the agency’s policies regarding appropriate patient discharge and reasons for discharge.   </li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Must have a current LPN or LVN license (state-specific).</li>
<li>Graduate of an accredited nursing program.</li>
<li>Valid BLS certification.</li>
<li>Minimum one year of nursing experience (home health or medical/surgical preferred).</li>
<li>Excellent communication, organizational, and time management skills.</li>
<li>Must have a valid driver’s license and access to a reliable and insured vehicle.</li>
<li>Ability to visit homes that may not be wheelchair accessible.</li>
<li>Sufficient hearing, eyesight, and dexterity to perform physical assessments and demonstrate care techniques.</li>
<li>Engage in physical activities such as walking, standing, stooping, and occasional lifting or turning of patients.</li>
</ul>
<p><strong>Why Choose Pinnacle?</strong></p>
<ul>
<li><strong>Personalized, One-on-One Care</strong>: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.</li>
<li><strong>Growth &amp; Stability</strong>: Over two decades as Florida’s largest independent home health agency.</li>
<li><strong>Ongoing Professional Development</strong>: Free Continuing Education Units (CEUs) to support licensure and career advancement.</li>
<li><strong>Competitive Benefits &amp; Perks</strong>: Including an employee referral program where you can earn rewards.</li>
<li><strong>Recognized Excellence</strong>: Ranked as a USA Today Top Workplace.</li>
<li><strong>Flexible Scheduling</strong>: Enjoy a schedule that aligns with your personal priorities.</li>
<li><strong>Supportive &amp; Fun Culture</strong>: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.</li>
</ul>
<p>Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.</p>
<p>Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day.<strong> Apply now!</strong></p>

application_url:
https://recruiting.ultipro.com/PIN1008PHCH/JobBoard/3eeb2abd-a875-439b-ae79-7bc46dd104e4/OpportunityDetail?opportunityId=9990d393-790c-43fe-bad6-431c6c964020


ext_id: OCCUP011347
published: 2026-03-16 14:19:41+00:00
title: Occupational Therapy Assistant PRN- COTA
location: Brooksville, Florida, United States
location_string: Brooksville, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most – at home.</p>
<p>Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for Occupational Therapist Assistants to join our award-winning team. </p>
<p><strong>Key Responsibilities</strong>:</p>
<ul>
<li>Assist in delivering client care services as directed by the Occupational Therapist (OT).</li>
<li>Support the OT in evaluating and developing the rehabilitative care plan and in periodic re-evaluations.</li>
<li>Help prepare clinical and progress notes, ensuring OT review and submission per company policies.</li>
<li>Collaborate with the OT to instruct clients and families on exercise programs and therapeutic activities.</li>
<li>Guide clients in self-care and creative activities aimed at improving their independence, physical, and mental functioning.</li>
<li>Report any adverse drug reactions, allergies, or medication concerns to the OT.</li>
<li>Record client activities and report findings to the OT and physician, noting any changes in the client’s condition.</li>
<li>Assist in evaluating and updating the rehabilitative care plan in collaboration with the OT.</li>
<li>Instruct other healthcare team members, including Home Health Aides, and family members on aspects of occupational therapy.</li>
<li>Maintain daily progress notes and prepare periodic summary reports.</li>
<li>Attend staff meetings and case conferences as needed.</li>
<li>Educate clients on the use and care of wheelchairs, braces, splints, prosthetic, and orthotic devices.</li>
<li>Support discharge activities and contribute to the Occupational Therapy Discharge Summary with the OT.</li>
<li>Confirm visit schedules with the Supervisor/Director of Clinical Services to ensure proper coordination.</li>
<li>Assist in timely reassessments and alert the office if assessments or recertifications are due.</li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Graduation from an accredited Occupational Therapy Assistant program.</li>
<li>Current certification or license, as required by state law.</li>
<li>Current BLS certification.</li>
<li>Six months to one year of Home Health experience (preferred).</li>
<li>Strong verbal and written communication and organizational skills.</li>
<li>Valid driver’s license with a reliable, insured automobile.</li>
<li>Strong problem-solving, critical thinking, and interpersonal communication skills.</li>
</ul>
<p><strong>Why Choose Pinnacle?</strong></p>
<ul>
<li><strong>Personalized, One-on-One Care</strong>: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.</li>
<li><strong>Growth &amp; Stability</strong>: Over two decades as Florida’s largest indepenent home health agency.</li>
<li><strong>Ongoing Professional Development</strong>: Free Continuing Education Units (CEUs) to support licensure and career advancement.</li>
<li><strong>Competitive Benefits &amp; Perks</strong>: Including an employee referral program where you can earn rewards.</li>
<li><strong>Recognized Excellence</strong>: Ranked as a USA Today Top Workplace.</li>
<li><strong>Flexible Scheduling</strong>: Enjoy a schedule that aligns with your personal priorities.</li>
<li><strong>Supportive &amp; Fun Culture</strong>: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.</li>
</ul>
<p><span>Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.<br/><br/></span><span>Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day.</span><strong> Apply now!</strong></p>
<p> </p>
<p> </p>

application_url:
https://recruiting.ultipro.com/PIN1008PHCH/JobBoard/3eeb2abd-a875-439b-ae79-7bc46dd104e4/OpportunityDetail?opportunityId=bfbf3c6c-fef9-4000-9c13-e2d2e7233d87


ext_id: REGIS011334
published: 2026-03-13 13:48:15+00:00
title: Registered Nurse (RN) Home Health Full time weekends
location: North Port, Florida, United States
location_string: North Port, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Now Hiring: Full Time RN (4 Working days including Saturday/Sunday)</strong></p>
<p><strong>Service Areas: Venice, Osprey, and Northport</strong></p>
<p>Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –at home.</p>
<p>Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for Registered Nurses to join our award-winning team.</p>
<p> <strong>Key Responsibilities</strong></p>
<ul>
<li>Design and implement patient-specific care plans focused on achieving optimal recovery and enhancing overall health.</li>
<li>Provide high-quality nursing care in alignment with the patient’s care plan, including comprehensive health and psychosocial assessments to support recovery.</li>
<li>Monitor patients’ conditions and coordinate health promotion, prevention, and direct care.</li>
<li>Maintain detailed and accurate clinical records, including all required OASIS documentation.</li>
<li>Communicate effectively with clinical managers and colleagues to ensure high-quality care.</li>
<li>Provide training and support to patients and their families/caregivers.</li>
<li>Function as a key point of contact between patients and community health resources.</li>
<li>Work alongside physicians and discharge planners to provide health education to patients and caregivers. </li>
<li>Confirm daily visit schedules to ensure seamless coordination with other staff.</li>
<li>Demonstrate awareness of the agency’s Quality Assurance and Performance Improvement (QAPI) program and participate as required.</li>
<li>Understand and adhere to the agency’s process for managing and addressing customer complaints.</li>
<li>Maintain acute awareness of patient rights, ensuring these rights are upheld in accordance with the agency’s service agreements and admission policies.</li>
<li>Understand the agency’s policies regarding appropriate patient discharge and reasons for discharge.  </li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Must have a current RN license (state-specific). </li>
<li>Valid BLS certification. </li>
<li>Minimum one year of experience in home health or a healthcare facility. </li>
<li>Familiarity with Medicare and Medicaid guidelines. </li>
<li>Possess a solid understanding of professional nursing principles and home health documentation. </li>
<li>Excellent communication, organizational, and time management skills.</li>
<li>Must have a valid driver’s license and access to a reliable and insured vehicle.</li>
<li>Ability to visit homes that may not be wheelchair accessible.</li>
<li>Sufficient hearing, eyesight, and dexterity to perform physical assessments and demonstrate care techniques.</li>
<li>Engage in physical activities such as walking, standing, stooping, and occasional lifting or turning of patients.</li>
</ul>
<p><strong>Why Choose Pinnacle?</strong></p>
<ul>
<li><strong>Personalized, One-on-One Care</strong>: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.</li>
<li><strong>Growth &amp; Stability</strong>: Over two decades as Florida’s largest independent home health agency.</li>
<li><strong>Ongoing Professional Development</strong>: Free Continuing Education Units (CEUs) to support licensure and career advancement.</li>
<li><strong>Competitive Benefits &amp; Perks</strong>: Including an employee referral program where you can earn rewards.</li>
<li><strong>Recognized Excellence</strong>: Ranked as a USA Today Top Workplace.</li>
<li><strong>Flexible Scheduling</strong>: Enjoy a schedule that aligns with your personal priorities.</li>
<li><strong>Supportive &amp; Fun Culture</strong>: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.</li>
</ul>
<p>Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.</p>
<p>Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day.<strong> Apply now!</strong></p>
<p><strong> #pinnaclenursing</strong></p>

application_url:
https://recruiting.ultipro.com/PIN1008PHCH/JobBoard/3eeb2abd-a875-439b-ae79-7bc46dd104e4/OpportunityDetail?opportunityId=d727a83d-1ca4-485d-94ee-298b48697f00


ext_id: PHYSI011336
published: 2026-03-13 13:46:58+00:00
title: Physical Therapy Assistant Home Health
location: Marco Island, Florida, United States
location_string: Marco Island, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most – at home.</p>
<p>Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for Physical Therapist Assistants to join our award-winning team.</p>
<p><strong>Key Responsibilities </strong></p>
<ul>
<li>Assist in evaluating and developing patient care plans and conducting periodic reassessments.</li>
<li>Document clinical and daily progress notes for PT review and submission.</li>
<li>Perform therapeutic exercises and assist patients with self-help devices.</li>
<li>Instruct patients and families on therapy exercises alongside the PT.</li>
<li>Monitor and report adverse drug reactions or ineffective therapies to the PT.</li>
<li>Observe, document, and report clinical findings to the PT and physician as needed.</li>
<li>Coordinate with PT and nursing staff on patient discharge plans and summaries.</li>
<li>Educate health team members and families to support patient care.</li>
<li>Maintain accurate documentation and comply with agency policies.</li>
</ul>
<p><strong><span>Qualifications</span></strong></p>
<ul>
<li>Graduate of an accredited Physical Therapy Assistant program.</li>
<li>Licensed PTA in Florida with current BLS certification.</li>
<li>Reliable transportation with valid driver’s license and insurance.</li>
<li>One year of home healthcare preferred.</li>
<li>Experience with electronic medical records is a plus.</li>
<li>Strong physical stamina and excellent communication skills.</li>
</ul>
<p> <strong>Why Choose Pinnacle?</strong></p>
<ul>
<li><strong>Personalized, One-on-One Care</strong>: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.</li>
<li><strong>Growth &amp; Stability</strong>: Over two decades as Florida’s largest independent home health agency.</li>
<li><strong>Ongoing Professional Development</strong>: Free Continuing Education Units (CEUs) to support licensure and career advancement.</li>
<li><strong>Competitive Benefits &amp; Perks</strong>: Including an employee referral program where you can earn rewards.</li>
<li><strong>Recognized Excellence</strong>: Ranked as a USA Today Top Workplace.</li>
<li><strong>Flexible Scheduling</strong>: Enjoy a schedule that aligns with your personal priorities.</li>
<li><strong>Supportive &amp; Fun Culture</strong>: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.</li>
</ul>
<p>Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.</p>
<p>Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day.<strong> Apply now!</strong></p>
<p><strong>#ptatherapy</strong></p>

application_url:
https://recruiting.ultipro.com/PIN1008PHCH/JobBoard/3eeb2abd-a875-439b-ae79-7bc46dd104e4/OpportunityDetail?opportunityId=55d279da-d460-484d-ba6c-9e4d62fc6136


ext_id: INTER021406
published: 2026-03-25 14:32:22+00:00
title: Intern-Marketing Intern
location: Decatur, Georgia, United States
location_string: Decatur, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Goodwill of North Georgia is one of the fastest growing organizations in the region. We have more than 100 locations across our 45-county territory and we are one of the largest nonprofits in Metro Atlanta.</p>
<p>Our marketing department is looking for an enthusiastic college junior, senior or recent graduate who wants to put what he or she has learned in class into practice while working on a variety of exciting projects. This is a hybrid opportunity where the intern will work an 8-hour/day, 40-hour/week period. On remote days, the intern is required to be actively working on day-to-day assignments and projects while remaining available via email and/or phone.</p>
<p>The intern will work alongside a team of professionals with experience in advertising, broadcast journalism, communications, marketing, public relations, and more.</p>
<p>This is a paid internship opportunity. Students will build their resumes with real-world experience, learn and network with experienced professionals and benefit from working for an organization that helps the community.</p>
<p><strong>Role/Responsibilities:</strong></p>
<ul>
<li>Complete research to support ongoing media and community relations projects</li>
<li>Assist in the development of broadcast media segments highlighting Goodwill mission, shopping, donations and sustainability efforts</li>
<li>Create digital and/or print collateral to support agency mission-focused activities</li>
<li>Assist with photo/video shoots</li>
<li>Help create content for <em>The Hub</em> – the Goodwill team member app</li>
<li>Other duties as assigned</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Must have completed collegiate coursework through sophomore year (rising juniors, seniors, and recent graduates) in public relations, marketing, journalism or a related field</li>
<li>Knowledge of a wide range of marketing techniques and concepts</li>
<li>Should be goal-oriented</li>
<li>Strong project management skills with demonstrated ability to multitask and set priorities</li>
<li>Must be self-motivated and have effective presentation skills</li>
<li>Excellent written, oral and interpersonal communication skills required</li>
<li>Must be able to solve problems and function independently in a fast-paced work setting</li>
<li>Knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, and Canva.</li>
<li>Must have reliable mode of transportation.</li>
</ul>
<p><strong>Preferred (not required):</strong></p>
<ul>
<li>Familiarity with Adobe Suite (Premier Pro, InDesign, etc.)</li>
<li>Video/photo editing experience</li>
</ul>
<p>The dates of the internship will be June 1 – July 24, 2026. You must be available to work full-time during this period. 8-hour days and 40-hour weeks on a 9am to 5 pm schedule.</p>
<ul>
<li><strong>Hybrid schedule</strong>: Our team is typically in the office on Monday and Tuesday <strong>and works remotely </strong>Wednesday through Friday. The schedule is subject to change. In addition, you will be expected to attend and support agency events as necessary.</li>
</ul>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, veteran or other protected status under federal, state or local law.</p>
<p>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</p>
<p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=14233583-cd3e-418d-934b-ba651c9b1599


ext_id: RETAI021405
published: 2026-03-25 14:26:33+00:00
title: Retail Shift Supervisor $15.00 - Northridge
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Retail Shift Supervisor/Keyholder</strong></p>
<p>Are you ready to make a move into retail leadership? Looking for a great first step? We’d love to talk to you about our Shift Supervisor/Keyholder roles. Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits, such as access to health and vision insurance, life insurance and a 403(B) retirement plan.</p>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<ul>
<li>High School Diploma or equivalent</li>
<li>Two or more years of experience in retail</li>
<li>Associates Degree or completion of related retail management course work preferred</li>
<li>Excellent oral and written communication skills</li>
</ul>
<p><strong> </strong></p>
<p><strong>Preferences: </strong></p>
<ul>
<li>Previous experience in retail, fast food or warehouse environments</li>
<li>Previous military or nonprofit experience</li>
<li>Bilingual language skills</li>
</ul>
<p> </p>
<p>What you’ll be doing:</p>
<p>As a Shift Supervisor, you’ll be part of the store’s management team. You’ll supervise store personnel, open the store and be the keyholder/supervisor on duty. We want you to help train and coach the store associates, model how to greet and assist our donors/customers, help address complaints/challenges from the team, and keep an eye on the stores overall appearance/cleanliness. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.</p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia. Are you ready to make a move into retail leadership? Looking for a great first step? We’d love to talk to you about our Shift Supervisor/Keyholder roles. Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits, such as access to health and vision insurance, life insurance and a 403(B) retirement plan.</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=789bc3ed-52d3-4c40-9d67-165e4a9fce19


ext_id: DONOR021275
published: 2026-03-09 21:20:41+00:00
title: Donor Specialist Part-Time $13.50 - South Hairston
location: Decatur, Georgia, United States
location_string: Decatur, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>· Weekly paychecks</p>
<p>· Paid time off for vacation and holidays</p>
<p>· 25% employee discount</p>
<p>· Health, dental and vision insurance for staff and their families</p>
<p>· Complimentary uniforms</p>
<p>· Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Always display a professional, patient, and “people first” attitude with guests</p>
<p>• Provide a donation receipt to each guest at the time of donating</p>
<p>• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures</p>
<p>• Properly sort donations into designated categories</p>
<p>• Effectively communicate with management when necessary</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning and work instructions</p>
<p>• Evaluate and navigate decisions effectively</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Assist truck drivers with loading/unloading donations</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• One year or more (1+ years) of production experienced preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have basic math and reading skills</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=0e5ed447-4b54-4a11-ae38-8d6a02b0ccf3


ext_id: SALES021399
published: 2026-03-24 18:12:08+00:00
title: Sales & Service Full-Time $13.00- Alabama Store
location: Roswell, Georgia, United States
location_string: Roswell, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team!</strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at <a href="http://goodwillng.org/" rel="noopener" target="_blank">goodwillng.org</a>.</p>
<p><strong>What we offer:  </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p><strong>What you'll be doing:</strong></p>
<ul>
<li>Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</li>
<li>Display a professional, patient, and “people first” attitude with guests</li>
<li>Effectively transition product to the retail salesfloor with attention to detail and urgency</li>
<li>Execute and maintain visual merchandising strategies</li>
<li>Effectively recommend/upsell merchandise and round up during transactions</li>
<li>Accurately handle point of sale transactions with guest</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management, peers, and guests</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area and retail salesfloor at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p><strong>Requirements &amp; Qualifications: </strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Basic math skills</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detailed oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Ability to demonstrate effective time management skills and have the ability to multi-task</li>
</ul>
<p><strong>Working Environments Conditions/ Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=f2cd63b3-bce3-4e8d-8862-f33c3f2f4d58


ext_id: GRADE021401
published: 2026-03-24 18:11:52+00:00
title: Grader Full-Time $13.50 - Alabama Store
location: Roswell, Georgia, United States
location_string: Roswell, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p> </p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p><strong>What we offer: </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p><strong>Essential Functions:</strong></p>
<ul>
<li>Thoroughly examine and grade donated goods</li>
<li>Effectively process goods to meet daily production goals</li>
<li>Pivot to multiple work areas to support daily production goals</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management and other team members</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p> </p>
<p><strong>Job Requirements and Qualifications:</strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detail oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Strong organizational skills and the ability to demonstrate sound judgement</li>
<li>Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</li>
</ul>
<p> </p>
<p><strong>Working Environment Conditions/Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=ee2fb5f9-7b34-44d4-a6af-90c1905db1bc


ext_id: GRADE021402
published: 2026-03-24 18:11:37+00:00
title: Grader Part-Time $13.50 - Alabama Road Store
location: Roswell, Georgia, United States
location_string: Roswell, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p> </p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p><strong>What we offer: </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p><strong>Essential Functions:</strong></p>
<ul>
<li>Thoroughly examine and grade donated goods</li>
<li>Effectively process goods to meet daily production goals</li>
<li>Pivot to multiple work areas to support daily production goals</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management and other team members</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p> </p>
<p><strong>Job Requirements and Qualifications:</strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detail oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Strong organizational skills and the ability to demonstrate sound judgement</li>
<li>Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</li>
</ul>
<p> </p>
<p><strong>Working Environment Conditions/Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=52ab6267-f45b-4a32-bdc2-b1804cb06542


ext_id: GRADE021403
published: 2026-03-24 18:11:21+00:00
title: Grader Full-Time $13.50 - Northridge Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p> </p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p><strong>What we offer: </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p><strong>Essential Functions:</strong></p>
<ul>
<li>Thoroughly examine and grade donated goods</li>
<li>Effectively process goods to meet daily production goals</li>
<li>Pivot to multiple work areas to support daily production goals</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management and other team members</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p> </p>
<p><strong>Job Requirements and Qualifications:</strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detail oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Strong organizational skills and the ability to demonstrate sound judgement</li>
<li>Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</li>
</ul>
<p> </p>
<p><strong>Working Environment Conditions/Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=6a7619ce-962c-47c8-99d8-e7d86e80a81d


ext_id: SALES021400
published: 2026-03-24 17:45:15+00:00
title: Sales & Service -Part-Time $13.00- Alabama Road Store
location: Roswell, Georgia, United States
location_string: Roswell, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team! </strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at <a href="http://goodwillng.org/" rel="noopener" target="_blank">goodwillng.org</a>.</p>
<p><strong>What we offer:  </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p><strong>What you'll be doing:</strong></p>
<ul>
<li>Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</li>
<li>Display a professional, patient, and “people first” attitude with guests</li>
<li>Effectively transition product to the retail salesfloor with attention to detail and urgency</li>
<li>Execute and maintain visual merchandising strategies</li>
<li>Effectively recommend/upsell merchandise and round up during transactions</li>
<li>Accurately handle point of sale transactions with guest</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management, peers, and guests</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area and retail salesfloor at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p><strong>Requirements &amp; Qualifications:</strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Basic math skills</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detailed oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Ability to demonstrate effective time management skills and have the ability to multi-task</li>
</ul>
<p><strong>Working Environment Conditions &amp; Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=dfcac0fd-1b8e-4136-b86b-da9f0ff023c5


ext_id: SALES021372
published: 2026-03-24 16:30:38+00:00
title: Sales & Service Full-Time $13.00- Grasslands Store
location: Alpharetta, Georgia, United States
location_string: Alpharetta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team!</strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at <a href="http://goodwillng.org/" rel="noopener" target="_blank">goodwillng.org</a>.</p>
<p><strong>What we offer:  </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p><strong>What you'll be doing:</strong></p>
<ul>
<li>Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</li>
<li>Display a professional, patient, and “people first” attitude with guests</li>
<li>Effectively transition product to the retail salesfloor with attention to detail and urgency</li>
<li>Execute and maintain visual merchandising strategies</li>
<li>Effectively recommend/upsell merchandise and round up during transactions</li>
<li>Accurately handle point of sale transactions with guest</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management, peers, and guests</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area and retail salesfloor at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p><strong>Requirements &amp; Qualifications: </strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Basic math skills</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detailed oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Ability to demonstrate effective time management skills and have the ability to multi-task</li>
</ul>
<p><strong>Working Environments Conditions/ Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=4cdea240-a163-4702-82be-595e5ed91735


ext_id: DONOR021373
published: 2026-03-24 16:30:21+00:00
title: Donor Specialist Full -Time $13.50 - Northridge Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>· Weekly paychecks</p>
<p>· Paid time off for vacation and holidays</p>
<p>· 25% employee discount</p>
<p>· Health, dental and vision insurance for staff and their families</p>
<p>· Complimentary uniforms</p>
<p>· Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Always display a professional, patient, and “people first” attitude with guests</p>
<p>• Provide a donation receipt to each guest at the time of donating</p>
<p>• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures</p>
<p>• Properly sort donations into designated categories</p>
<p>• Effectively communicate with management when necessary</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning and work instructions</p>
<p>• Evaluate and navigate decisions effectively</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Assist truck drivers with loading/unloading donations</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• One year or more (1+ years) of production experienced preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have basic math and reading skills</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=51f5026c-24f6-43a6-acda-7fa78cc3559a


ext_id: DONOR021375
published: 2026-03-24 16:30:05+00:00
title: Donor Specialist Part-Time $13.50- Northridge Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>· Weekly paychecks</p>
<p>· Paid time off for vacation and holidays</p>
<p>· 25% employee discount</p>
<p>· Health, dental and vision insurance for staff and their families</p>
<p>· Complimentary uniforms</p>
<p>· Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Always display a professional, patient, and “people first” attitude with guests</p>
<p>• Provide a donation receipt to each guest at the time of donating</p>
<p>• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures</p>
<p>• Properly sort donations into designated categories</p>
<p>• Effectively communicate with management when necessary</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning and work instructions</p>
<p>• Evaluate and navigate decisions effectively</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Assist truck drivers with loading/unloading donations</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• One year or more (1+ years) of production experienced preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have basic math and reading skills</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=f20e1d6a-b9a4-4de0-a9ba-733389fbb6ab


ext_id: SALES021376
published: 2026-03-24 16:29:51+00:00
title: Sales & Service Full-Time $13.00- Northridge Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team!</strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at <a href="http://goodwillng.org/" rel="noopener" target="_blank">goodwillng.org</a>.</p>
<p><strong>What we offer:  </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p><strong>What you'll be doing:</strong></p>
<ul>
<li>Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</li>
<li>Display a professional, patient, and “people first” attitude with guests</li>
<li>Effectively transition product to the retail salesfloor with attention to detail and urgency</li>
<li>Execute and maintain visual merchandising strategies</li>
<li>Effectively recommend/upsell merchandise and round up during transactions</li>
<li>Accurately handle point of sale transactions with guest</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management, peers, and guests</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area and retail salesfloor at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p><strong>Requirements &amp; Qualifications: </strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Basic math skills</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detailed oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Ability to demonstrate effective time management skills and have the ability to multi-task</li>
</ul>
<p><strong>Working Environments Conditions/ Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=2c1ed1de-1d0e-401e-a709-906cd8f58589


ext_id: SALES021377
published: 2026-03-24 16:28:59+00:00
title: Sales & Service -Part-Time $13.00- Northridge Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team! </strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at <a href="http://goodwillng.org/" rel="noopener" target="_blank">goodwillng.org</a>.</p>
<p><strong>What we offer:  </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p><strong>What you'll be doing:</strong></p>
<ul>
<li>Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</li>
<li>Display a professional, patient, and “people first” attitude with guests</li>
<li>Effectively transition product to the retail salesfloor with attention to detail and urgency</li>
<li>Execute and maintain visual merchandising strategies</li>
<li>Effectively recommend/upsell merchandise and round up during transactions</li>
<li>Accurately handle point of sale transactions with guest</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management, peers, and guests</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area and retail salesfloor at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p><strong>Requirements &amp; Qualifications:</strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Basic math skills</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detailed oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Ability to demonstrate effective time management skills and have the ability to multi-task</li>
</ul>
<p><strong>Working Environment Conditions &amp; Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=f1d1034a-b890-4bc8-82e2-ca2dfd461f87


ext_id: GRADE021379
published: 2026-03-24 16:28:18+00:00
title: Grader Part-Time $13.50 - Northridge Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=14909fb2-4b55-4e85-a152-b4cafe048371


ext_id: GRADE021380
published: 2026-03-24 16:27:58+00:00
title: Grader Part-Time $13.50 - Canton Store
location: Canton, Georgia, United States
location_string: Canton, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=beaa36e1-8441-415a-9311-da1f377d4b58


ext_id: GRADE021381
published: 2026-03-24 16:27:35+00:00
title: Grader Full-Time $13.50 - Canton Store
location: Canton, Georgia, United States
location_string: Canton, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=4215c1f5-2d42-4ce6-aabb-1a79c52df4c5


ext_id: SALES021382
published: 2026-03-24 16:26:53+00:00
title: Sales & Service -Part-Time $13.00- Canton Store
location: Canton, Georgia, United States
location_string: Canton, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team! </strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at <a href="http://goodwillng.org/" rel="noopener" target="_blank">goodwillng.org</a>.</p>
<p><strong>What we offer:  </strong></p>
<ul>
<li>Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p><strong>What you'll be doing:</strong></p>
<ul>
<li>Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</li>
<li>Display a professional, patient, and “people first” attitude with guests</li>
<li>Effectively transition product to the retail salesfloor with attention to detail and urgency</li>
<li>Execute and maintain visual merchandising strategies</li>
<li>Effectively recommend/upsell merchandise and round up during transactions</li>
<li>Accurately handle point of sale transactions with guest</li>
<li>Identify and quickly solve problems and/or seek management support</li>
<li>Effectively communicate with management, peers, and guests</li>
<li>Effectively promote and demonstrate cooperation and teamwork with peers</li>
<li>Consistently perform work tasks according to training playbooks, e-learning, and work instructions</li>
<li>Maintain a neat, clean, and organized work area and retail salesfloor at all times</li>
<li>Adhere to safety and security practices including reporting safety hazards and injuries to management</li>
<li>Attend and complete all required trainings and meetings</li>
<li>Perform other duties as assigned by management</li>
</ul>
<p><strong>Requirements &amp; Qualifications:</strong></p>
<ul>
<li>High School Diploma or GED preferred</li>
<li>Basic math skills</li>
<li>Consistently foster a healthy team culture of exceptional guest experience</li>
<li>Must have good oral and written communication skills in English as well as interpersonal skills</li>
<li>Detailed oriented with the ability to work in a fast-paced environment</li>
<li>Must be able to work independently as well as in a team environment</li>
<li>Ability to demonstrate effective time management skills and have the ability to multi-task</li>
</ul>
<p><strong>Working Environment Conditions &amp; Requirements:</strong></p>
<ul>
<li>Must start employment in acceptable safety work shoes</li>
<li>Must be able to work in all types of conditions including heat, cold and dust</li>
<li>Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</li>
<li>Must be available to work Monday through Sunday during operating hours as needed</li>
</ul>
<p> </p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=f8695f80-0f50-4471-90f6-a2c03579d046


ext_id: SALES021383
published: 2026-03-24 16:26:07+00:00
title: Sales & Service Full-Time $13.00- Canton Store
location: Canton, Georgia, United States
location_string: Canton, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=e386b1f4-92c2-427d-8b3e-0e06cf6f717e


ext_id: DONOR021384
published: 2026-03-24 16:25:45+00:00
title: Donor Specialist Part-Time $13.50- Canton Store
location: Canton, Georgia, United States
location_string: Canton, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>· Weekly paychecks</p>
<p>· Paid time off for vacation and holidays</p>
<p>· 25% employee discount</p>
<p>· Health, dental and vision insurance for staff and their families</p>
<p>· Complimentary uniforms</p>
<p>· Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Always display a professional, patient, and “people first” attitude with guests</p>
<p>• Provide a donation receipt to each guest at the time of donating</p>
<p>• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures</p>
<p>• Properly sort donations into designated categories</p>
<p>• Effectively communicate with management when necessary</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning and work instructions</p>
<p>• Evaluate and navigate decisions effectively</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Assist truck drivers with loading/unloading donations</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• One year or more (1+ years) of production experienced preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have basic math and reading skills</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=c73ff0c4-c399-4199-9db9-f08825b5c0c8


ext_id: DONOR021385
published: 2026-03-24 16:25:26+00:00
title: Donor Specialist Full -Time $13.50 - Canton Store
location: Canton, Georgia, United States
location_string: Canton, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=1334cd7c-009f-4ed0-ad26-fe07a879b02a


ext_id: SALES021387
published: 2026-03-24 16:25:10+00:00
title: Sales & Service Full-Time $13.00- West End Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=c9c7def5-9be3-46f3-bc56-cd06b8c9da59


ext_id: RETAI021396
published: 2026-03-24 16:05:22+00:00
title: Retail Shift Supervisor $15.00 - Metropolitan
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Retail Shift Supervisor/Keyholder</strong></p>
<p>Are you ready to make a move into retail leadership? Looking for a great first step? We’d love to talk to you about our Shift Supervisor/Keyholder roles. Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits, such as access to health and vision insurance, life insurance and a 403(B) retirement plan.</p>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<ul>
<li>High School Diploma or equivalent</li>
<li>Two or more years of experience in retail</li>
<li>Associates Degree or completion of related retail management course work preferred</li>
<li>Excellent oral and written communication skills</li>
</ul>
<p><strong> </strong></p>
<p><strong>Preferences: </strong></p>
<ul>
<li>Previous experience in retail, fast food or warehouse environments</li>
<li>Previous military or nonprofit experience</li>
<li>Bilingual language skills</li>
</ul>
<p> </p>
<p>What you’ll be doing:</p>
<p>As a Shift Supervisor, you’ll be part of the store’s management team. You’ll supervise store personnel, open the store and be the keyholder/supervisor on duty. We want you to help train and coach the store associates, model how to greet and assist our donors/customers, help address complaints/challenges from the team, and keep an eye on the stores overall appearance/cleanliness. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.</p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia. Are you ready to make a move into retail leadership? Looking for a great first step? We’d love to talk to you about our Shift Supervisor/Keyholder roles. Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits, such as access to health and vision insurance, life insurance and a 403(B) retirement plan.</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=c348f98f-4d8b-48b4-b941-347fcb77bc05


ext_id: FORKL021398
published: 2026-03-24 15:25:46+00:00
title: Fork Lift Operator-CDC
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team!</strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at <a href="http://goodwillng.org/" rel="noopener" target="_blank">goodwillng.org</a>.</p>
<p><strong>What we offer:  </strong></p>
<ul>
<li>Weekly/Bi-Weekly paychecks</li>
<li>Paid time off for  sick, vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their family</li>
<li>Complimentary uniforms</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p><strong>What you’ll be doing:</strong></p>
<p>As a Forklift Operator you will operate powered industrial trucks to load and unload materials and deliveries and move them to and from storage areas, machines and loading docks, into trucks or storage facilities.  Responsible for processing, identifying, verifying and keeping records on incoming and outgoing property, equipment, and merchandise against bills of lading, invoice purchase orders, records and customers return authorizations.    <strong> </strong></p>
<ul>
<li>Responsible for receiving items ordered by and directly for specific organizations at the Center for Disease Control (CDC).</li>
<li>Verify that CDC is to receive the material by checking the acquisition documents.</li>
<li>Examine incoming shipments; reject damaged items and record shortages.</li>
<li>Notify the Material Coordinator of any discrepancies or damages found.</li>
<li>Report suspicious packages immediately to CDC Security.</li>
<li>Mark packages with appropriate delivery designation within CDC with a copy of the acquisition document or packing list attached.</li>
<li>Document package movement from receiving point to delivery point.</li>
<li>Identify and barcode all accountable property within one (1) day of receipt.</li>
<li>Scan item prior to placing on the truck for delivery and again at final destination.</li>
<li>Scan bar code excess items into warehouse location and physically inventory all equipment property and supplies at time of arrival.</li>
<li>Utilize a forklift or powered hand truck</li>
<li>Load/unload materials to/from vehicles and attach them in assigned locations.</li>
<li>Move excess property to designated area within two (2) business days of arrival.</li>
<li>Separate all excess into good condition, repairable condition and scrap condition as determined.</li>
<li>Relocate surplus property to designated area, arrange, and number in sequential lots in accordance to directions.</li>
<li>Locate and move materials to pallets or crates for storage or shipment.</li>
<li>Pack, weigh, and label material for shipment as directed.</li>
<li>Identify safety hazards and correct them</li>
<li>Maintain machines, equipment, and electrical components.</li>
<li>Inspect Forklift or powered hand truck daily and maintain safety logs</li>
</ul>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<ul>
<li>High School Diploma or GED required.</li>
<li>One (1) year experience in operating a forklift.</li>
<li>Must possess or be able to obtain a forklift License.</li>
<li>Knowledge of various material-handling equipment an asset</li>
<li>Must have excellent organizational, oral and written communication and interpersonal skills</li>
</ul>
<p><strong>Job Requirements and Qualifications: </strong></p>
<ul>
<li>Strong understanding of OSHA Regulations</li>
<li>Possess a high regard for safety in the workplace</li>
<li>The ability to push, pull, lift, up to 50lbs. with or without accommodations</li>
</ul>
<p><strong>Location:</strong></p>
<p>3719 N. Peachtree Rd., Chamblee, GA  30341<span> </span></p>
<p>Monday – Friday: 7:00am- 3:30pm </p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>
<p><span>This job opportunity operates under the guidelines of the AbilityOne Program and the Javis-Wagner-O’Day Act, providing the largest source of employment for people who are blind or have severe disability, including our disabled veterans and wounded warriors (www.abilityone.gov).</span></p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=1ed8936d-8411-4bec-ad6e-d4a245be970c


ext_id: RETAI021397
published: 2026-03-24 15:07:32+00:00
title: Retail Store Manager- Perimeter (Must Have 5 Years of Store Management Retail Experience)
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>What you’ll be doing:</strong></p>
<p>As a Store Manager, you will supervise, manage and lead your store employees, typically 30-40 people. You’ll make sure your team is hitting or exceeding their sales goals, managing the store’s budget and you will be the public “face” of the store to the local community. You’ll lead the hiring and training of new employees and will supervise a team of Assistant Store Managers (ASM’s) and a Shift Supervisor.</p>
<p>You’ll also:</p>
<ul>
<li>Greet and assist donors/customers</li>
<li>Monitor and maintain the store’s overall appearance</li>
<li>Lead monthly meetings with store employees</li>
<li>Attend monthly meetings with your Director and other store managers</li>
<li>Maintain company records and reporting</li>
</ul>
<p> </p>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<ul>
<li>5+ years of experience supervising teams of 30 or more employees</li>
</ul>
<ul>
<li>A strong familiarity with developing budgets and creating plans to exceed financial expectations</li>
</ul>
<ul>
<li>A focus on maintaining and improving Standard Operating Procedures (SOP’s)</li>
<li>Demonstrated capacity to embrace change. This cannot be overemphasized</li>
<li>Demonstrated decision making abilities</li>
<li>Experience with hiring and developing staff</li>
<li>Proficiency with the MS Office suite</li>
</ul>
<p><strong> </strong></p>
<p><strong>Preferences:</strong></p>
<ul>
<li>An Associates or Bachelor’s degree in business or a related subject</li>
<li>Bilingual language skills</li>
<li>Prior military or related not-for-profit experience</li>
</ul>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=0c7fcc1f-58c9-475a-a799-da66ae65e2a4


ext_id: SALES021392
published: 2026-03-24 14:44:41+00:00
title: Sales & Service Part-Time $13.00 - Mall of GA
location: Buford, Georgia, United States
location_string: Buford, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<ul>
<li>Join our team</li>
</ul>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>• Weekly paychecks</p>
<p>• Paid time off for vacation and holidays</p>
<p>• 25% employee discount</p>
<p>• Health, dental and vision insurance for staff and their families</p>
<p>• Complimentary uniforms</p>
<p>• Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</p>
<p>• Display a professional, patient, and “people first” attitude with guests</p>
<p>• Effectively transition product to the retail salesfloor with attention to detail and urgency</p>
<p>• Execute and maintain visual merchandising strategies</p>
<p>• Effectively recommend/upsell merchandise and round up during transactions</p>
<p>• Accurately handle point of sale transactions with guest</p>
<p>• Identify and quickly solve problems and/or seek management support</p>
<p>• Effectively communicate with management, peers, and guests</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions</p>
<p>• Maintain a neat, clean, and organized work area and retail salesfloor at all times</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detail oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Strong organizational skills and the ability to demonstrate sound judgement</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Basic math skills</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detailed oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p>• Must be available to work Monday through Sunday during operating hours as needed</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=c808826a-7cd7-462c-ba20-eb1eedbab573


ext_id: RETAI021390
published: 2026-03-24 14:44:29+00:00
title: Retail Shift Supervisor $15.00 - Piedmont
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Retail Shift Supervisor/Keyholder</strong></p>
<p>Are you ready to make a move into retail leadership? Looking for a great first step? We’d love to talk to you about our Shift Supervisor/Keyholder roles. Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits, such as access to health and vision insurance, life insurance and a 403(B) retirement plan.</p>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<ul>
<li>High School Diploma or equivalent</li>
<li>Two or more years of experience in retail</li>
<li>Associates Degree or completion of related retail management course work preferred</li>
<li>Excellent oral and written communication skills</li>
</ul>
<p><strong> </strong></p>
<p><strong>Preferences: </strong></p>
<ul>
<li>Previous experience in retail, fast food or warehouse environments</li>
<li>Previous military or nonprofit experience</li>
<li>Bilingual language skills</li>
</ul>
<p> </p>
<p>What you’ll be doing:</p>
<p>As a Shift Supervisor, you’ll be part of the store’s management team. You’ll supervise store personnel, open the store and be the keyholder/supervisor on duty. We want you to help train and coach the store associates, model how to greet and assist our donors/customers, help address complaints/challenges from the team, and keep an eye on the stores overall appearance/cleanliness. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.</p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia. Are you ready to make a move into retail leadership? Looking for a great first step? We’d love to talk to you about our Shift Supervisor/Keyholder roles. Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits, such as access to health and vision insurance, life insurance and a 403(B) retirement plan.</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=78cfab6b-8bf5-455f-984c-05ec6083ab9e


ext_id: RETAI021393
published: 2026-03-24 14:30:26+00:00
title: Retail Shift Supervisor $15.00 - Hiram
location: Hiram, Georgia, United States
location_string: Hiram, Georgia, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=77d0882b-4617-42ef-8d58-c2e7978253ae


ext_id: CASEM021394
published: 2026-03-24 14:30:15+00:00
title: Case Manager - South DeKalb
location: Decatur, Georgia, United States
location_string: Decatur, Georgia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Are you a person who lives to advocate for others? Can you provide case management, vocational guidance, training and supervision to persons with barriers to employment?   Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits.</p>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<ul>
<li>A Bachelor’s Degree in vocationally related field and 2+ years of experience working in counseling linking with community resources, special education or vocational instruction</li>
<li>Master’s Degree in rehabilitation counseling or a counseling related field.</li>
</ul>
<ul>
<li>Note: In the absence of a higher education degree, you will work under the direct, on-site supervision of someone with a master’s or bachelor’s degree as listed above.</li>
</ul>
<ul>
<li>Working knowledge of workforce development, micro-enterprise and employability skills and career search practices.</li>
</ul>
<ul>
<li>Experience with medical, psychological, social and vocational aspects of disability and/or economic disadvantage; community resources, occupational information and job readiness.</li>
</ul>
<ul>
<li>Proficient in Microsoft Office Suite and other designated software.</li>
<li>The ability to facilitate positive actions and growth of participants in a flexible geographic work environment and working hours where self-direction, prioritizing and organizational skills are crucial to success.</li>
</ul>
<ul>
<li>Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.</li>
<li>Must have access to and maintain reliable transportation and a clean motor vehicle report (MVR).</li>
</ul>
<p> </p>
<p><strong>Working Environment Conditions/Requirements:</strong></p>
<p> </p>
<ul>
<li>The ability to push, pull and lift 20lbs. with or without accommodations.</li>
<li>Must be able to safely operate a vehicle and have a valid driver’s license.</li>
<li>Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.</li>
</ul>
<p><strong> </strong></p>
<p><strong>Preferences: </strong></p>
<ul>
<li>Prior military or non-profit experience</li>
</ul>
<p><strong>What you’ll be doing:</strong></p>
<p>As a Case Manager you will provide case management, vocational guidance, advocacy, training and supervision to persons with barriers to employment in accordance with the mission of Goodwill of North Georgia and Career Services.  Last year Goodwill of North Georgia helped put 20,000 people to work and we want this year to be even better!</p>
<ul>
<li>Assist in recruitment of eligible participants qualified for funding to ensure financial sustainability of programs.</li>
<li>Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of Goodwill of North Georgia.</li>
<li>Interview participants concerning work history, education, vocational interests and goals, social, economic, and medical background as well as other related factors.</li>
<li>Conduct orientation for new participants in regards to program services, polices and procedures.</li>
<li>Maintain regular contact with referring counselor/agency.</li>
<li>Provide individualized vocational counseling and guidance; teach life skills, work adjustment, transportation training, employment skills or other related curricula to participants on caseload.</li>
<li>Prepare reports and summaries required for applicable funding and regulatory sources.</li>
<li>Ensure smooth transition of cases across services and programs as necessary.</li>
<li>Observe and meet with participants on the job in community-based work sites.</li>
<li>Coordinate supervision of all participants to ensure program quality and consistency.</li>
<li>Support and advocate for the program participant and their right to a higher quality of life through work within the parameters of the program.</li>
<li>Ensure protection and confidentiality of participant’s rights.</li>
<li>Ensure ongoing supportive counseling and crisis intervention as needed by coordinating referral to and utilization of community resources.</li>
<li>Maintain all documentation and records of program operations.  Separate, open, review and maintain participant case files and documents according to Career Services polices and procedures.</li>
<li>Prepare annual participant individual training plan (ITP) for work and professional development and report progress in achieving goals.</li>
<li>Comply with Agency, Career Services, Commission on Accreditation of Rehabilitation Facilities (CARF), federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.</li>
<li>Participate or lead program advisory council, community advisory boards and/or associations related to trade as assigned.</li>
</ul>
<p> </p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=b2764e24-d9c2-4b4a-a5ac-635fc98204e0


ext_id: DONOR021395
published: 2026-03-24 14:29:47+00:00
title: Donor Specialist Full-Time $13.50 - Marietta Store
location: Marietta, Georgia, United States
location_string: Marietta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team</strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p><strong>What we offer:</strong></p>
<p>· Weekly paychecks</p>
<p>· Paid time off for vacation and holidays</p>
<p>· 25% employee discount</p>
<p>· Health, dental and vision insurance for staff and their families</p>
<p>· Complimentary uniforms</p>
<p>· Access to free job skills training at Goodwill Career Centers</p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p><strong>Essential Functions:</strong></p>
<p>• Always display a professional, patient, and “people first” attitude with guests</p>
<p>• Provide a donation receipt to each guest at the time of donating</p>
<p>• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures</p>
<p>• Properly sort donations into designated categories</p>
<p>• Effectively communicate with management when necessary</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning and work instructions</p>
<p>• Evaluate and navigate decisions effectively</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Assist truck drivers with loading/unloading donations</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p><strong>Job Requirements and Qualifications:</strong></p>
<p>• High School Diploma or GED preferred</p>
<p>• One year or more (1+ years) of production experienced preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have basic math and reading skills</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p><strong>Working Environment Conditions/Requirements:</strong></p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation.</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=66699ecb-3860-40d8-9a46-9fee9d885347


ext_id: DISTR021391
published: 2026-03-24 13:45:22+00:00
title: District Director, Donated Goods Retail
location: Decatur, Georgia, United States
location_string: Decatur, Georgia, United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>Are you an experienced leader in retail operations looking for your next challenge? If people describe you as an engaging leader that’s passionate about leading a great team and managing a great business, we should talk. We’re looking for someone to lead a multi-store district. This is a key role - our stores are the financial driver of our mission to put people to work. </p>
<p>Last year, Goodwill’s training programs helped Georgians find new or better jobs. If you want to do something that matters and be recognized for your hard work, Goodwill of North Georgia might be the place for you.</p>
<p> </p>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<ul>
<li>5+ years of experience supervising teams of 30 or more employees</li>
<li>Multi-Unit leadership experience (Preferably in retail)</li>
<li>A strong familiarity with developing multimillion-dollar budgets and developing plans to exceed financial expectations</li>
<li>Ability to build and maintain positive and productive working relationships</li>
<li>Experience creating and leading projects</li>
<li>The ability to foster a culture of continuous improvement while embracing it yourself</li>
<li>A focus on establishing, maintaining, and improving Standard Operating Procedures (SOP’s)</li>
<li>Demonstrated capacity to embrace change</li>
<li>Demonstrated decision-making abilities</li>
<li>Experience with hiring, training, and developing employees</li>
<li>Proficiency with the MS Office suite</li>
</ul>
<p> </p>
<p><strong>Preferences:</strong></p>
<ul>
<li>A Bachelor’s degree in business or a related subject</li>
<li>Certifications relating to project/process management (Six Sigma, Kaizen, etc)</li>
<li>Prior military or related not-for-profit experience</li>
</ul>
<p> </p>
<p><strong>What you’ll be doing:</strong></p>
<p>As a District Director, you will supervise, manage, and lead each of your store's managers, and will be responsible for the 350-400 employees on their teams. You’ll consistently look for ways to establish and maintain a healthy team culture and manage an operationally sound and financially profitable business. This is an opportunity for leaders that are open to change, and continuously looking for ways to grow the business. We’re eager for new ideas and challenge ourselves to find new and innovative ways to lead our teams and manage our business. While you will have time for planning and organization, our directors are in the field and at their stores most days.</p>
<p>Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=fc8a2524-537c-4766-8ffa-d57893c5116f


ext_id: DONOR021355
published: 2026-03-24 07:48:13+00:00
title: Donor Specialist Part-Time $13.50-Grasslands Store
location: Alpharetta, Georgia, United States
location_string: Alpharetta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=d76e5918-1b3b-4248-87f9-1053a27ddfda


ext_id: DONOR021356
published: 2026-03-24 07:47:59+00:00
title: Donor Specialist Full-Time $13.50 Grasslands Store
location: Alpharetta, Georgia, United States
location_string: Alpharetta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team</strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p><strong>What we offer:</strong></p>
<p>· Weekly paychecks</p>
<p>· Paid time off for vacation and holidays</p>
<p>· 25% employee discount</p>
<p>· Health, dental and vision insurance for staff and their families</p>
<p>· Complimentary uniforms</p>
<p>· Access to free job skills training at Goodwill Career Centers</p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p><strong>Essential Functions:</strong></p>
<p>• Always display a professional, patient, and “people first” attitude with guests</p>
<p>• Provide a donation receipt to each guest at the time of donating</p>
<p>• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures</p>
<p>• Properly sort donations into designated categories</p>
<p>• Effectively communicate with management when necessary</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning and work instructions</p>
<p>• Evaluate and navigate decisions effectively</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Assist truck drivers with loading/unloading donations</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p><strong>Job Requirements and Qualifications:</strong></p>
<p>• High School Diploma or GED preferred</p>
<p>• One year or more (1+ years) of production experienced preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have basic math and reading skills</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p><strong>Working Environment Conditions/Requirements:</strong></p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=47afd2b1-f66a-478e-9a8f-1966b5c1a229


ext_id: GRADE021357
published: 2026-03-24 07:47:42+00:00
title: Grader Part-Time $13.50 - Grasslands Store
location: Alpharetta, Georgia, United States
location_string: Alpharetta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=aa79adc6-a360-43a5-99d7-e59d02cbd55b


ext_id: GRADE021358
published: 2026-03-24 07:47:26+00:00
title: Grader Full-Time $13.50 - Grasslands Store
location: Alpharetta, Georgia, United States
location_string: Alpharetta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=0e1fff57-8d5f-43cc-a4db-04b5bbc3df8c


ext_id: SALES021359
published: 2026-03-24 07:47:08+00:00
title: Sales & Service Part-Time $13.00 - Grasslands Store
location: Alpharetta, Georgia, United States
location_string: Alpharetta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>• Weekly paychecks</p>
<p>• Paid time off for vacation and holidays</p>
<p>• 25% employee discount</p>
<p>• Health, dental and vision insurance for staff and their families</p>
<p>• Complimentary uniforms</p>
<p>• Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</p>
<p>• Display a professional, patient, and “people first” attitude with guests</p>
<p>• Effectively transition product to the retail salesfloor with attention to detail and urgency</p>
<p>• Execute and maintain visual merchandising strategies</p>
<p>• Effectively recommend/upsell merchandise and round up during transactions</p>
<p>• Accurately handle point of sale transactions with guest</p>
<p>• Identify and quickly solve problems and/or seek management support</p>
<p>• Effectively communicate with management, peers, and guests</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions</p>
<p>• Maintain a neat, clean, and organized work area and retail salesfloor at all times</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detail oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Strong organizational skills and the ability to demonstrate sound judgement</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Basic math skills</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detailed oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=179d46dc-accd-4e7b-8b2a-77e18e9cc30f


ext_id: SALES021360
published: 2026-03-24 07:46:38+00:00
title: Sales & Service Full-Time $13.00- Cumming Store
location: Cumming, Georgia, United States
location_string: Cumming, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=6829c9dd-20fd-47ec-9de2-5ef6fe78646b


ext_id: SALES021361
published: 2026-03-24 07:46:14+00:00
title: Sales & Service -Part-Time $13.00- Cumming
location: Cumming, Georgia, United States
location_string: Cumming, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=037c72c6-edc7-45cc-8590-709062cdc4ea


ext_id: GRADE021362
published: 2026-03-24 07:45:45+00:00
title: Grader Full-Time $13.50 - Cumming Store
location: Cumming, Georgia, United States
location_string: Cumming, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=8b4e5691-e168-4e9c-b7dd-e2756d803ded


ext_id: GRADE021363
published: 2026-03-24 07:45:28+00:00
title: Grader Part-Time $13.50 - Cumming Store
location: Cumming, Georgia, United States
location_string: Cumming, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=42875488-bb9a-4c55-ab0e-494e888a06c9


ext_id: DONOR021364
published: 2026-03-24 07:45:04+00:00
title: Donor Specialist Part-Time $13.50- Cumming Store
location: Cumming, Georgia, United States
location_string: Cumming, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=1a999148-f979-4d6a-97ce-e8c672a1646c


ext_id: DONOR021365
published: 2026-03-24 07:44:49+00:00
title: Donor Specialist Full -Time $13.50 - Cumming Store
location: Cumming, Georgia, United States
location_string: Cumming, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=0baa4296-077e-4267-be30-f57aec4e0a91


ext_id: GRADE021368
published: 2026-03-24 07:18:16+00:00
title: Grader Full-Time $13.50 - Perimeter Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=fb77fe0b-9f7d-4536-b0fe-8a340a39dde8


ext_id: GRADE021369
published: 2026-03-24 07:17:53+00:00
title: Grader Part-Time $13.50 - Perimeter Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=0f0d48e9-b7fb-4696-9a97-196f5df810e5


ext_id: SALES021370
published: 2026-03-24 07:17:33+00:00
title: Sales & Service Full-Time $13.00 - Perimeter Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>• Weekly paychecks</p>
<p>• Paid time off for vacation and holidays</p>
<p>• 25% employee discount</p>
<p>• Health, dental and vision insurance for staff and their families</p>
<p>• Complimentary uniforms</p>
<p>• Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</p>
<p>• Display a professional, patient, and “people first” attitude with guests</p>
<p>• Effectively transition product to the retail salesfloor with attention to detail and urgency</p>
<p>• Execute and maintain visual merchandising strategies</p>
<p>• Effectively recommend/upsell merchandise and round up during transactions</p>
<p>• Accurately handle point of sale transactions with guest</p>
<p>• Identify and quickly solve problems and/or seek management support</p>
<p>• Effectively communicate with management, peers, and guests</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions</p>
<p>• Maintain a neat, clean, and organized work area and retail salesfloor at all times</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detail oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Strong organizational skills and the ability to demonstrate sound judgement</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Basic math skills</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detailed oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=265d2470-be4e-487f-8285-9985cca926bc


ext_id: SALES021371
published: 2026-03-24 07:17:04+00:00
title: Sales & Service -Part-Time $13.00- Perimeter Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=47deb7ed-4f23-4e2f-93aa-6ec1f994adcf


ext_id: SALES020791
published: 2026-03-23 21:26:25+00:00
title: Sales & Service Part-Time $13.00 - Old National Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>• Weekly paychecks</p>
<p>• Paid time off for vacation and holidays</p>
<p>• 25% employee discount</p>
<p>• Health, dental and vision insurance for staff and their families</p>
<p>• Complimentary uniforms</p>
<p>• Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</p>
<p>• Display a professional, patient, and “people first” attitude with guests</p>
<p>• Effectively transition product to the retail salesfloor with attention to detail and urgency</p>
<p>• Execute and maintain visual merchandising strategies</p>
<p>• Effectively recommend/upsell merchandise and round up during transactions</p>
<p>• Accurately handle point of sale transactions with guest</p>
<p>• Identify and quickly solve problems and/or seek management support</p>
<p>• Effectively communicate with management, peers, and guests</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions</p>
<p>• Maintain a neat, clean, and organized work area and retail salesfloor at all times</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detail oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Strong organizational skills and the ability to demonstrate sound judgement</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Basic math skills</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detailed oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p>• Must be available to work Monday through Sunday during operating hours as needed</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=e8222be6-5e42-4695-8bec-848bbf0e7404


ext_id: RETAI021367
published: 2026-03-23 18:25:36+00:00
title: Retail Shift Supervisor $15.00 -Old National
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=5d2a8aa2-ffc2-4110-ab5f-7d33618a1984


ext_id: SALES021353
published: 2026-03-23 13:46:32+00:00
title: Sales & Service Part-Time $13.00 - Stone Mountain
location: Stone Mountain, Georgia, United States
location_string: Stone Mountain, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>• Weekly paychecks</p>
<p>• Paid time off for vacation and holidays</p>
<p>• 25% employee discount</p>
<p>• Health, dental and vision insurance for staff and their families</p>
<p>• Complimentary uniforms</p>
<p>• Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</p>
<p>• Display a professional, patient, and “people first” attitude with guests</p>
<p>• Effectively transition product to the retail salesfloor with attention to detail and urgency</p>
<p>• Execute and maintain visual merchandising strategies</p>
<p>• Effectively recommend/upsell merchandise and round up during transactions</p>
<p>• Accurately handle point of sale transactions with guest</p>
<p>• Identify and quickly solve problems and/or seek management support</p>
<p>• Effectively communicate with management, peers, and guests</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions</p>
<p>• Maintain a neat, clean, and organized work area and retail salesfloor at all times</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detail oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Strong organizational skills and the ability to demonstrate sound judgement</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Basic math skills</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detailed oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=683a5dad-3bab-4a7d-a423-d8e6ba56b0f3


ext_id: MERCH021346
published: 2026-03-20 13:33:53+00:00
title: Merchandiser Grader Full Time $13.50 - West Marietta
location: Marietta, Georgia, United States
location_string: Marietta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team and help us change lives and save the planet</p>
<p><br/>At Goodwill of North Georgia, we make a positive impact on our community by turning donations into vocations through sales from our 100+ locations. You can be part of helping more than 16,000 people in North Georgia get a first job, a better job, and a career. Working in our stores can be the beginning of a bright future.</p>
<p>At Goodwill you are not only helping people but helping the environment as well. Last year Goodwill of North Georgia diverted more than 49 million pounds of items from our landfills. There is so much to feel great about when working for Goodwill. Help the planet, help people and help yourself to a rewarding and sustainable career.</p>
<p>Apply today at goodwillng.org</p>
<p>What we offer: <br/><br/>• Weekly paychecks <br/>• Full Time and Part Time Positions <br/>• Flexible Schedules<br/>• Paid time off for vacation and holidays<br/>• 25% employee discount<br/>• Health, dental and vision insurance <br/>• Complimentary Team Attire<br/>• Access to free job skills training at Goodwill Career Centers<br/>• Career Paths so you can grow with us. <br/>• Flexible spending account<br/>• 403(b) with employer match<br/>• Tuition reimbursement<br/><br/><br/>What we’re looking for:<br/>The Grader is one of our most important positions as you are responsible for determining the quality of our goods and when sold turn into job training for a person with a barrier to employment. You will do this by thoroughly examining and grading donated goods to sell in our stores and online.. Your success is our success so come join our team today. Apply today at goodwillng.org<br/><br/>What you’ll be doing:<br/>• Thoroughly examine and grade donated goods <br/>• Effectively process goods to meet daily production goals <br/>• Pivot to multiple work areas to support daily production goals <br/>• Identify and quickly solve problems and/or seek management support <br/>• Effectively communicate with management and other team members <br/>• Effectively promote and demonstrate cooperation and teamwork with peers <br/>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions <br/>• Maintain a neat, clean, and organized work area <br/>• Adhere to safety and security practices including reporting safety hazards and injuries to management <br/>• Attend and complete all required trainings and meetings<br/>Perform other duties as assigned Requirements: <br/>• High School Diploma or GED preferred<br/>• Consistently foster a healthy team culture of exceptional guest experience <br/>• Must have good oral and written communication skills in English as well as interpersonal skills<br/>• Detail oriented with the ability to work in a fast-paced environment<br/>• Must be able to work independently as well as in a team environment<br/>• Strong organizational skills and the ability to demonstrate sound judgement<br/>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p>Apply today at goodwillng.org</p>
<p>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br/>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=bc7a9392-78b2-46dd-90ad-351ec992b208


ext_id: SALES021322
published: 2026-03-19 19:52:55+00:00
title: Sales & Service Part-Time $13.00 - Old National Store
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<ul>
<li>Join our team</li>
</ul>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>• Weekly paychecks</p>
<p>• Paid time off for vacation and holidays</p>
<p>• 25% employee discount</p>
<p>• Health, dental and vision insurance for staff and their families</p>
<p>• Complimentary uniforms</p>
<p>• Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</p>
<p>• Display a professional, patient, and “people first” attitude with guests</p>
<p>• Effectively transition product to the retail salesfloor with attention to detail and urgency</p>
<p>• Execute and maintain visual merchandising strategies</p>
<p>• Effectively recommend/upsell merchandise and round up during transactions</p>
<p>• Accurately handle point of sale transactions with guest</p>
<p>• Identify and quickly solve problems and/or seek management support</p>
<p>• Effectively communicate with management, peers, and guests</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions</p>
<p>• Maintain a neat, clean, and organized work area and retail salesfloor at all times</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detail oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Strong organizational skills and the ability to demonstrate sound judgement</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Basic math skills</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detailed oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p>• Must be available to work Monday through Sunday during operating hours as needed</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=7858a054-80bf-4cfa-ab45-29b4944e923d


ext_id: SALES021344
published: 2026-03-19 19:52:10+00:00
title: Sales & Service Full Time $13.00 - West Marietta
location: Marietta, Georgia, United States
location_string: Marietta, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=c82cf39d-cefd-4bd1-8b87-9f7c6c56cbf0


ext_id: MERCH021342
published: 2026-03-19 16:34:53+00:00
title: Merchandiser Grader Full Time $13.50 - Kennesaw
location: Kennesaw, Georgia, United States
location_string: Kennesaw, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team and help us change lives and save the planet</p>
<p><br/>At Goodwill of North Georgia, we make a positive impact on our community by turning donations into vocations through sales from our 100+ locations. You can be part of helping more than 16,000 people in North Georgia get a first job, a better job, and a career. Working in our stores can be the beginning of a bright future.</p>
<p>At Goodwill you are not only helping people but helping the environment as well. Last year Goodwill of North Georgia diverted more than 49 million pounds of items from our landfills. There is so much to feel great about when working for Goodwill. Help the planet, help people and help yourself to a rewarding and sustainable career.</p>
<p>Apply today at goodwillng.org</p>
<p>What we offer: <br/><br/>• Weekly paychecks <br/>• Full Time and Part Time Positions <br/>• Flexible Schedules<br/>• Paid time off for vacation and holidays<br/>• 25% employee discount<br/>• Health, dental and vision insurance <br/>• Complimentary Team Attire<br/>• Access to free job skills training at Goodwill Career Centers<br/>• Career Paths so you can grow with us. <br/>• Flexible spending account<br/>• 403(b) with employer match<br/>• Tuition reimbursement<br/><br/><br/>What we’re looking for:<br/>The Grader is one of our most important positions as you are responsible for determining the quality of our goods and when sold turn into job training for a person with a barrier to employment. You will do this by thoroughly examining and grading donated goods to sell in our stores and online.. Your success is our success so come join our team today. Apply today at goodwillng.org<br/><br/>What you’ll be doing:<br/>• Thoroughly examine and grade donated goods <br/>• Effectively process goods to meet daily production goals <br/>• Pivot to multiple work areas to support daily production goals <br/>• Identify and quickly solve problems and/or seek management support <br/>• Effectively communicate with management and other team members <br/>• Effectively promote and demonstrate cooperation and teamwork with peers <br/>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions <br/>• Maintain a neat, clean, and organized work area <br/>• Adhere to safety and security practices including reporting safety hazards and injuries to management <br/>• Attend and complete all required trainings and meetings<br/>Perform other duties as assigned Requirements: <br/>• High School Diploma or GED preferred<br/>• Consistently foster a healthy team culture of exceptional guest experience <br/>• Must have good oral and written communication skills in English as well as interpersonal skills<br/>• Detail oriented with the ability to work in a fast-paced environment<br/>• Must be able to work independently as well as in a team environment<br/>• Strong organizational skills and the ability to demonstrate sound judgement<br/>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p>Apply today at goodwillng.org</p>
<p>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br/>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=cba222e4-daab-4747-bed8-481a226035ac


ext_id: DONOR021256
published: 2026-03-09 14:21:33+00:00
title: Donor Specialist Full Time $13.50 - Kennesaw
location: Kennesaw, Georgia, United States
location_string: Kennesaw, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>· Weekly paychecks</p>
<p>· Paid time off for vacation and holidays</p>
<p>· 25% employee discount</p>
<p>· Health, dental and vision insurance for staff and their families</p>
<p>· Complimentary uniforms</p>
<p>· Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Always display a professional, patient, and “people first” attitude with guests</p>
<p>• Provide a donation receipt to each guest at the time of donating</p>
<p>• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures</p>
<p>• Properly sort donations into designated categories</p>
<p>• Effectively communicate with management when necessary</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning and work instructions</p>
<p>• Evaluate and navigate decisions effectively</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Assist truck drivers with loading/unloading donations</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• One year or more (1+ years) of production experienced preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have basic math and reading skills</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p>• Must be available to work Monday through Sunday during operating hours as needed</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=08558a76-332c-471f-97ca-32f59ecff12a


ext_id: ITSUP021300
published: 2026-03-13 17:03:04+00:00
title: IT Support Specialist - (Field Support) - Decatur
location: Decatur, Georgia, United States
location_string: Decatur, Georgia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Are you a person who loves ensuring proper computer operation so that end users can accomplish organizational tasks?  When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits.</p>
<p> </p>
<p><strong>What you’ll be doing:</strong></p>
<p>As the IT Support Specialist, you will be responsible for ensuring proper computer operation so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and helpdesk tracking tools, as well as requiring that you give hands-on help.</p>
<p>You will also:</p>
<ul>
<li>Provide technical support via phone, emails, and remote tools and onsite visits as necessary to end-users</li>
<li>Responsible for the setup, configuration and installation of workstations, printers, peripherals and store hardware</li>
<li>Responsible for accurate documentation, ticketing, and tracking of inbound technical support calls and providing accurate and professional resolution on all supported issues in a timely manner</li>
<li>Responsible for timely monitoring of IT Help Desk</li>
<li>Actively work and triage incoming help and support requests from end users via both telephone and helpdesk tickets in a courteous manner</li>
<li>Prioritize and schedule support tickets based on severity and service level agreement (SLA); Escalate problems as needed or when required</li>
<li>Record, track, and document the helpdesk ticket problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution</li>
<li>Utilize required diagnostic utilities to aid in troubleshooting as needed</li>
<li>Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution</li>
<li>Identify and learn appropriate software and hardware used and supported by the organization</li>
<li>Perform hands-on fixes at the desktop level, including installing and upgrading software and hardware, configuring systems and applications</li>
<li>Develop help sheets and knowledge base articles for end users</li>
<li>Provide afterhours support as assigned and in accordance with afterhours support procedures</li>
</ul>
<p> </p>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<p> </p>
<ul>
<li>High School Diploma or GED required; Bachelor’s Degree in Computer Science preferred</li>
<li>Minimum one (1) year of experience of PC hardware and software troubleshooting</li>
<li>A+ certification a plus</li>
<li>Knowledge and experience in MS Office 365 installation and troubleshooting</li>
<li>Knowledge of Operating Systems including Windows 10 &amp; MacOS</li>
<li>Knowledgeable of phone support skills for troubleshooting remote issues</li>
<li>Knowledge and experience in PC hardware installation and troubleshooting</li>
<li>Knowledge of troubleshooting client-side issues such as virus and spyware/malware</li>
</ul>
<p><strong> </strong></p>
<p><strong>Working Environment Conditions/Requirements: </strong></p>
<ul>
<li>The ability to push, pull, lift, up to 50lbs. with or without accommodations</li>
<li>Must be able to stand and or walk for extended periods of time</li>
<li>The ability to bend, reach and grasp throughout the work day</li>
<li>Must be able to work flexible hours to provide support for end user, locations, project implementations and location set ups as required</li>
<li>Must be able to travel to or required to travel to various agency locations to perform support duties as needed</li>
</ul>
<p> </p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 10 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p> </p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=d177306c-bb05-4d26-b5c5-f6cbd4506ee5


ext_id: SALES021274
published: 2026-03-09 21:34:58+00:00
title: Sales & Service Full Time $13.00 - Kennesaw Store
location: Kennesaw, Georgia, United States
location_string: Kennesaw, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=9f13b052-5a5a-4d5b-9ace-aced0a3a4eb2


ext_id: SALES021309
published: 2026-03-16 15:21:49+00:00
title: Sales & Service Full-Time $13.00 - Hiram Store
location: Hiram, Georgia, United States
location_string: Hiram, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>• Weekly paychecks</p>
<p>• Paid time off for vacation and holidays</p>
<p>• 25% employee discount</p>
<p>• Health, dental and vision insurance for staff and their families</p>
<p>• Complimentary uniforms</p>
<p>• Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</p>
<p>• Display a professional, patient, and “people first” attitude with guests</p>
<p>• Effectively transition product to the retail salesfloor with attention to detail and urgency</p>
<p>• Execute and maintain visual merchandising strategies</p>
<p>• Effectively recommend/upsell merchandise and round up during transactions</p>
<p>• Accurately handle point of sale transactions with guest</p>
<p>• Identify and quickly solve problems and/or seek management support</p>
<p>• Effectively communicate with management, peers, and guests</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions</p>
<p>• Maintain a neat, clean, and organized work area and retail salesfloor at all times</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detail oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Strong organizational skills and the ability to demonstrate sound judgement</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Basic math skills</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detailed oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p>• Must be available to work Monday through Sunday during operating hours as needed</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=d9760bb7-3625-4373-9539-af9c2bd1e23b


ext_id: RETAI021292
published: 2026-03-11 15:55:23+00:00
title: Retail Assistant Store Manager - Doraville (Bilingual Preferred)
location: Doraville, Georgia, United States
location_string: Doraville, Georgia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Requirements: </strong></p>
<ul>
<li>2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training</li>
<li>Or a Bachelor’s degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.</li>
<li>Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above</li>
</ul>
<ul>
<li>Strong interpersonal and written communication skills</li>
</ul>
<ul>
<li>Demonstrated skills in operating personal computers, Previous POS or sell systems, and various software packages including MS office.</li>
<li>A driver's license and dependable transportation and communication devices</li>
</ul>
<p><strong>Preferences:</strong></p>
<ul>
<li>Bilingual language skills are a plus.</li>
<li>Previous military experience</li>
</ul>
<p><strong>What you’ll be doing: </strong></p>
<p>As an Assistant Store Manager, you will assist the Store Manager in running the store. This means hiring, training, motivating and supervising staff. You’ll lead meetings, help the store meet its customer and donor satisfaction standards, maintain displays and merchandising presentations, ensure that any cash is handled as per policy and drive the store towards meeting or exceeding its budgeted financial performance. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.</p>
<p><strong> </strong></p>
<p><strong>What you need to know: </strong>This is not like other retail jobs. Sure, we work the same 45+ hour weeks and yes, we’re open all 7 days, but there’s more to it than that. Our products are gently donated items, items that need to be unpacked, sorted, displayed. It’s messy. It’s dusty. It can be cold in the winter, hot in the summer. The store manager needs to trust you to proactively address situations and resolve them. Thinking ahead and prioritizing are crucial skills here. You need to understand the in-store experience and be able to engage and motivate employees to deliver excellent customer service. We use computers, email, Microsoft Office every day. If you’re someone who can keep an eye on the big picture while addressing the day to day work in front of you, you’ll do really well here.</p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=b7a0eaaa-dd64-4a05-a2bc-2a8c98d7d8f6


ext_id: RETAI021283
published: 2026-03-11 13:36:22+00:00
title: Retail Assistant Store Manager - Northlake
location: Tucker, Georgia, United States
location_string: Tucker, Georgia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Requirements: </strong></p>
<ul>
<li>2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training</li>
<li>Or a Bachelor’s degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.</li>
<li>Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above</li>
</ul>
<ul>
<li>Strong interpersonal and written communication skills</li>
</ul>
<ul>
<li>Demonstrated skills in operating personal computers, Previous POS or sell systems, and various software packages including MS office.</li>
<li>A driver's license and dependable transportation and communication devices</li>
</ul>
<p><strong>Preferences:</strong></p>
<ul>
<li>Bilingual language skills are a plus.</li>
<li>Previous military experience</li>
</ul>
<p><strong>What you’ll be doing: </strong></p>
<p>As an Assistant Store Manager, you will assist the Store Manager in running the store. This means hiring, training, motivating and supervising staff. You’ll lead meetings, help the store meet its customer and donor satisfaction standards, maintain displays and merchandising presentations, ensure that any cash is handled as per policy and drive the store towards meeting or exceeding its budgeted financial performance. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.</p>
<p><strong> </strong></p>
<p><strong>What you need to know: </strong>This is not like other retail jobs. Sure, we work the same 45+ hour weeks and yes, we’re open all 7 days, but there’s more to it than that. Our products are gently donated items, items that need to be unpacked, sorted, displayed. It’s messy. It’s dusty. It can be cold in the winter, hot in the summer. The store manager needs to trust you to proactively address situations and resolve them. Thinking ahead and prioritizing are crucial skills here. You need to understand the in-store experience and be able to engage and motivate employees to deliver excellent customer service. We use computers, email, Microsoft Office every day. If you’re someone who can keep an eye on the big picture while addressing the day to day work in front of you, you’ll do really well here.</p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=5c938a35-de93-49ef-a1f9-176ea58a61ec


ext_id: SKILL021287
published: 2026-03-10 22:34:24+00:00
title: Skills Instructor -Stockbridge Career Center
location: Stockbridge, Georgia, United States
location_string: Stockbridge, Georgia, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Are you a person who has the ability to teach and provide occupational skills and vocational training to others?  Come be a part of something worthwhile. When you work with Goodwill of North Georgia you’ll receive valuable training, experience and benefits.</p>
<p>What we’re looking for:</p>
<p><strong>Requirements: </strong></p>
<ul>
<li>A combination of education, trade or teaching experience and/or providing instruction in the specific trade.</li>
<li>2 or more years of experience working in related field or training/background in education or teaching.</li>
</ul>
<p> <strong>Preferences:</strong></p>
<ul>
<li>Bachelors or Associates degree in related field</li>
<li>Proficient in Microsoft Office Suite and other designated software</li>
<li>Ability to facilitate positive actions and growth of participants in a flexible geographic environment where self-direction, prioritizing and organizational skills will e crucial to success.</li>
<li>Ability to provide positive support and guidance in a flexible geographic environment.</li>
<li>Working knowledge of designated trade and occupational field.</li>
<li>Knowledge of training practices and methods, including formal and/or on-the-job training, selection of materials, competency testing and curriculum design.</li>
<li>Prior military experience</li>
</ul>
<p> </p>
<p><strong>What you’ll be doing:</strong></p>
<p>As a Skills Instructor you will provide occupational skills training and vocational services to program participants for designated skilled trade(s) in support of the mission of Goodwill of North Georgia and Career Services. These trades may include Floor Tech/Custodial, Apartment maintenance and/or hospitality, and/or other skills/trades.  Last year Goodwill of North Georgia helped put 20,000 people to work and we want this year to be even better!</p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=ced86372-33aa-49cb-b7d1-dee5a61ac5a3


ext_id: EMPLO021286
published: 2026-03-10 22:31:12+00:00
title: Employment Success Specialist Old National Hwy Career Center
location: Atlanta, Georgia, United States
location_string: Atlanta, Georgia, United States
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Join our team</strong></p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at<span> </span><a href="http://goodwillng.org/" rel="noopener" target="_blank">goodwillng.org</a>.</p>
<p><strong>What we offer: </strong></p>
<ul>
<li>Bi-Weekly paychecks</li>
<li>Paid time off for vacation and holidays</li>
<li>25% employee discount</li>
<li>Health, dental and vision insurance for staff and their families</li>
<li>Access to free job skills training at Goodwill Career Centers</li>
</ul>
<p><strong>What we are looking for</strong></p>
<p>Self-directed inside sales-oriented position based in the Career Center focused on walk-ins and high volume placements. Negotiate with employers to develop community employment opportunities for individuals who visit the Career Center that will result in permanent employment. The primary duty is to obtain orders from employers for employment of those who may not otherwise be able to secure employment on their own without the help of Goodwill. Secures paid or unpaid contracts/agreements from employers.</p>
<p><strong>Essential Functions:</strong></p>
<ul>
<li>Negotiate and secure the highest quality employment matches with with opportunities appropriate to a person’s strengths and skills.</li>
<li>Identify and report leads, market analysis, and other services in response to market and program demand to drive sales.</li>
<li>Maintain regular contact with business partners contracting for services with Goodwill of North Georgia and with funding agencies documenting these outcomes in a CRM system.</li>
<li>Ensure that the highest quality individualized services are delivered with a focus on the mission of Goodwill of North Georgia.</li>
<li>Primary marketing function is to develop and maintain quality relationships with customers in a sales relationship with time spent in the Career Center, in face-to-face interaction, telephone, and email follow-up.</li>
<li>Conduct research and analysis and prepare reports as requested on employment/labor market trends and placement outcomes to improve sales effectiveness.</li>
<li>Build and maintain employer relationships through Business Advisory Councils (BACs) and other employer forums.</li>
<li>Support the operations of the Career Center site and providing excellent customer service to high volume walk-ins.</li>
<li>Ensure and maintain accurate documentation of operations. Open, review, and maintain a person’s case records and documents according to Career Services policies and procedures.</li>
<li>Develop and implement individual plans for each service delivered.</li>
<li>Prepare a professional development plan (PDP) and engage in quarterly updates to achieve goals.</li>
<li>Comply with Agency, Career Services, CARF, federal and grant regulations, policies, standard operating procedures (SOPs), and the Agency’s safety and security policies and procedures.</li>
<li>Attendance at majority of TTFs</li>
<li>Complete all core training</li>
<li>Other duties as assigned</li>
</ul>
<p><strong>Job Requirments and Qualifications:</strong></p>
<ul>
<li>Master's degree in rehabilitation counseling, vocational rehabilitation, or a counseling-related field or</li>
<li>Bachelor’s degree in vocational rehabilitation or a counseling-related field AND one (1) year experience in a related field or</li>
<li>Associate’s degree in a vocationally related field AND two (2) years experience in a related field or</li>
<li>Three (3) years experience in counseling linking with community resources, special education, or instruction.</li>
<li>Strong sales background.</li>
<li>Good time management, analytical, writing, and communication skills.</li>
<li>Specialized knowledge that will assist in the ability to obtain contracts and negotiate fee-for-service opportunities including strong working knowledge of medical, psychological, social, and vocational aspects of disability and/or disadvantaging conditions; of community resources; of occupational information and job readiness.</li>
<li>Proven ability to develop strategic relationships, and extensive experience networking with employers and industry leaders.</li>
<li>Must be computer literate and functional in Microsoft Office Suite.</li>
<li>Ability to provide positive leadership in a flexible geographic environment where self-direction, prioritizing, and organizational skills will be crucial to success.</li>
<li>Ability to be flexible in hours and work locations (across greater service area) to accommodate the needs of the Business contracts, Program, and Goodwill.</li>
<li>Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.</li>
</ul>
<p><strong>Working Environment Conditions/Requirements:</strong></p>
<ul>
<li>Position is an onsite office position and required to report to the office daily during normal business hours.</li>
<li>Must have access to reliable transportation and a clean motor vehicle report (MVR) for occasional offsite career fairs and events.</li>
<li>The ability to push, pull and lift 20lbs. with or without accommodations.</li>
<li>Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies.</li>
</ul>
<p> </p>
<p>Does this sound like a place for you? If so, please apply today. Our process takes about 15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.</p>
<p>Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=385b0993-3246-46d4-a48e-93619535d2ea


ext_id: MERCH021246
published: 2026-03-04 19:37:49+00:00
title: Merchandiser Grader Full-Time $13.50 - Griffin Store
location: Griffin, Georgia, United States
location_string: Griffin, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=049e3f97-14fa-4896-b56e-63fc1e08fc89


ext_id: SALES021247
published: 2026-03-04 19:37:07+00:00
title: Sales & Service Full-Time $13.00 - Griffin
location: Griffin, Georgia, United States
location_string: Griffin, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>• Weekly paychecks</p>
<p>• Paid time off for vacation and holidays</p>
<p>• 25% employee discount</p>
<p>• Health, dental and vision insurance for staff and their families</p>
<p>• Complimentary uniforms</p>
<p>• Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures</p>
<p>• Display a professional, patient, and “people first” attitude with guests</p>
<p>• Effectively transition product to the retail salesfloor with attention to detail and urgency</p>
<p>• Execute and maintain visual merchandising strategies</p>
<p>• Effectively recommend/upsell merchandise and round up during transactions</p>
<p>• Accurately handle point of sale transactions with guest</p>
<p>• Identify and quickly solve problems and/or seek management support</p>
<p>• Effectively communicate with management, peers, and guests</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning, and work instructions</p>
<p>• Maintain a neat, clean, and organized work area and retail salesfloor at all times</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detail oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Strong organizational skills and the ability to demonstrate sound judgement</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• High School Diploma or GED preferred</p>
<p>• Basic math skills</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Detailed oriented with the ability to work in a fast-paced environment</p>
<p>• Must be able to work independently as well as in a team environment</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p>• Must be available to work Monday through Sunday during operating hours as needed</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=0683e1c3-fb56-4ac3-87e4-7401f29c79d8


ext_id: SALES021249
published: 2026-03-04 19:36:18+00:00
title: Sales & Service Full-Time $13.00 - McDonough Store
location: McDonough, Georgia, United States
location_string: McDonough, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=b1337522-8093-44b0-9338-e28028ad558a


ext_id: DONOR021250
published: 2026-03-04 19:35:50+00:00
title: Donor Specialist Full-Time $13.50 - McDonough Store
location: McDonough, Georgia, United States
location_string: McDonough, Georgia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Join our team</p>
<p>At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.</p>
<p> </p>
<p>You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.</p>
<p> </p>
<p>What we offer:</p>
<p>· Weekly paychecks</p>
<p>· Paid time off for vacation and holidays</p>
<p>· 25% employee discount</p>
<p>· Health, dental and vision insurance for staff and their families</p>
<p>· Complimentary uniforms</p>
<p>· Access to free job skills training at Goodwill Career Centers</p>
<p> </p>
<p>Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.</p>
<p> </p>
<p>Essential Functions:</p>
<p>• Always display a professional, patient, and “people first” attitude with guests</p>
<p>• Provide a donation receipt to each guest at the time of donating</p>
<p>• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures</p>
<p>• Properly sort donations into designated categories</p>
<p>• Effectively communicate with management when necessary</p>
<p>• Consistently perform work tasks according to training playbooks, e-learning and work instructions</p>
<p>• Evaluate and navigate decisions effectively</p>
<p>• Effectively promote and demonstrate cooperation and teamwork with peers</p>
<p>• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location</p>
<p>• Adhere to safety and security practices including reporting safety hazards and injuries to management</p>
<p>• Assist truck drivers with loading/unloading donations</p>
<p>• Attend and complete all required trainings and meetings</p>
<p>• Perform other duties as assigned by management</p>
<p> </p>
<p>Job Requirements and Qualifications:</p>
<p>• High School Diploma or GED preferred</p>
<p>• One year or more (1+ years) of production experienced preferred</p>
<p>• Consistently foster a healthy team culture of exceptional guest experience</p>
<p>• Must have basic math and reading skills</p>
<p>• Must have good oral and written communication skills in English as well as interpersonal skills</p>
<p>• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed</p>
<p>• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)</p>
<p> </p>
<p>Working Environment Conditions/Requirements:</p>
<p>• Must start employment in acceptable safety work shoes</p>
<p>• Must be able to work in all types of conditions including heat, cold and dust</p>
<p>• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation</p>
<p>• Must be available to work Monday through Sunday during operating hours as needed</p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=ae1974d8-3deb-4e7e-982c-bd6e386c3754


ext_id: SALVA021132
published: 2026-02-16 17:31:21+00:00
title: Salvage Operations Coordinator
location: Lawrenceville, Georgia, United States
location_string: Lawrenceville, Georgia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><strong>Essential Functions</strong><strong>: (Other duties and responsibilities may be added at the company’s discretion)</strong></p>




<ul>
<li>Plan and coordinate salvage pickups and deliveries</li>
<li>Communicate with drivers and vendors to confirm schedules and address any issues.</li>
</ul>
<ul>
<li>Optimize salvage operations by balancing cost, time, and resource availability.</li>
<li>Develop and adjust routes based on changing needs.</li>
</ul>
<ul>
<li>Serve as a point of contact for salvage partners, ensuring smooth communication and coordination.</li>
<li>Collaborate with vendors, recycling centers, and retail stores to manage drop-offs or pickups.</li>
<li>Address any logistical concerns or delays.</li>
</ul>
<ul>
<li>Maintain accurate records of pickups, deliveries, and salvage materials.</li>
<li>Ensure all salvage operations comply with company policies, industry regulations, and Standard Operating Procedures.</li>
<li>Generate reports on salvage activities, efficiency, and cost savings.</li>
</ul>
<ul>
<li>Identify areas for improvement in salvage logistics and propose solutions.</li>
<li>Respond quickly to operational challenges, such as scheduling conflicts or transportation issues.</li>
<li>Work closely with leadership to refine processes and improve overall salvage efficiency.</li>
</ul>
<p>·       Other duties as assigned</p>
<p> </p>




<p> </p>




<p><strong>Job Requirements and Qualifications</strong><strong>: </strong></p>




<p>·       High School Diploma required</p>
<p>·       Two (2) years of experience in logistics, transportation, or salvage operations coordination preferred.</p>
<p>·       Strong organizational and multitasking abilities.</p>
<p>·       Proficiency in Microsoft (Excel, Word, and Outlook)</p>
<p>·       Excellent communication (both written and verbal) and problem-solving skills.</p>
<p>·       Ability to adapt to changing circumstances in a fast-paced environment.</p>
<p>·       Collaborative mindset and the ability to prioritize tasks effectively.</p>
<p> </p>
<p> </p>




<p><strong>Working Environment Conditions/Requirements</strong><strong>: </strong></p>




<p>·       Office and fieldwork combination</p>
<p>·       Must be able to travel to all Goodwill of North GA locations as required</p>
<p>·       Ability to work flexible hours, including responding to urgent scheduling needs.</p>




<p> </p>

application_url:
https://recruiting.ultipro.com/GOO1027GOONG/JobBoard/f1445c2c-01be-cb73-a8d4-b23ebac08fbd/OpportunityDetail?opportunityId=ce69eb2b-c27b-420b-a2fd-d9be3de93987


ext_id: ITh0vVeey2
published: 2026-03-25 00:00:00+00:00
title: Android Engineer (Flutter)
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/ITh0vVeey2/Android-Engineer-Flutter
experience_level: SE
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We’re looking for a Android Engineer to build fast, reliable, and maintainable applications used daily in our electric mobility and battery-swap ecosystem. You will ship features end-to-end using Flutter across Android, iOS, and Web — ensuring great experience, high performance, and scalability as we grow.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Build and ship end-to-end product features in Flutter for Android, iOS, and Web.</p></li><li><p>Translate product requirements into production-ready UI/UX flows, reusable widgets, and clean architecture.</p></li><li><p>Implement state management, data fetching, and API integrations (REST/GraphQL/WebSockets).</p></li><li><p>Own app performance and reliability through profiling and proactive optimization.</p></li><li><p>Collaborate closely with Product, Design, Backend, and QA to ensure seamless delivery.</p></li><li><p>Maintain code quality via reviews, testing, and CI/CD best practices (feature flags, safe rollout).</p></li><li><p>Monitor app health using Firebase tools (Crashlytics, Performance, Analytics) and iterate continuously.</p></li><li><p>Contribute to and expand Flutter Design System (component library, theming) for consistency across products.</p></li></ul><h2><strong>What You Bring</strong></h2><h3><strong>Experience</strong></h3><ul><li><p>5+ years developing production-scale apps; 3+ years hands-on with Flutter/Dart.</p></li><li><p>Demonstrated success delivering features across multiple platforms (Android, iOS, Web).</p></li><li><p>Experience with other frontend frameworks (React Native/React/Next.js) and Android native (Kotlin) is a strong plus.</p></li></ul><h3><strong>Skills</strong></h3><ul><li><p>Strong in state management patterns (Bloc/Cubit, Riverpod, Provider, etc.).</p></li><li><p>Skilled in API integration using Dio/Retrofit/http with robust error handling and caching.</p></li><li><p>Solid UI/UX execution: responsive layouts, animations, accessibility, theming.</p></li><li><p>CI/CD awareness (GitHub Actions) and release workflows (multi-flavor, environment configs).</p></li><li><p>Firebase knowledge: Auth, Firestore, Crashlytics, Performance, Analytics, Remote Config.</p></li><li><p>Competent with Flutter DevTools for performance/memory/network debugging.</p></li><li><p>Strong communication and teamwork with cross-functional partners.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience building or maintaining a Flutter Design System (design tokens, reusable components).</p></li><li><p>Knowledge of Flutter Web deployment nuances (routing, asset optimization, web constraints).</p></li><li><p>Comfortable using AI-driven tooling to improve developer productivity (assistants, auto-tests, code suggestions).</p></li></ul>


ext_id: FICFpgeoAx
published: 2026-03-25 00:00:00+00:00
title: Battery Operations Manager
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/FICFpgeoAx/Battery-Operations-Manager
experience_level: SE
language: en
has_remote: False
description:
<h3><strong>Role Overview</strong></h3><p>Electrum is seeking a <strong>Battery Operations Manager </strong>to lead end-to-end battery operations across its electric mobility ecosystem. This role is responsible for ensuring battery availability, performance, safety, and lifecycle efficiency at scale.</p><p>You will work cross-functionally with engineering, supply chain, data, and field teams to drive operational excellence and continuous improvement.</p><h3><strong>Key Responsibilities</strong></h3><p><strong>Battery Operations</strong></p><ul><li>Manage daily battery operations: deployment, swapping, charging, and retrieval</li><li>Ensure optimal battery availability across all operational areas</li><li>Improve utilization, turnaround time, and operational efficiency</li></ul><p><strong>Performance &amp; Lifecycle Management</strong></p><ul><li>Monitor battery health metrics (SoH, cycle count, degradation)</li><li>Develop and implement strategies to extend battery lifespan</li><li>Oversee repair, refurbishment, and end-of-life processes</li></ul><p><strong>Process &amp; SOP Development</strong></p><ul><li>Establish and standardize operational SOPs</li><li>Ensure compliance with safety and handling standards</li><li>Identify and implement process improvements</li></ul><p><strong>Data &amp; Reporting</strong></p><ul><li>Analyze operational and performance data to identify issues and opportunities</li><li>Define and track KPIs (availability, downtime, failure rate, turnaround time)</li><li>Work with data teams to improve visibility and tracking systems</li></ul><p><strong>Cross-functional Coordination</strong></p><ul><li>Collaborate with engineering on diagnostics and product improvements</li><li>Align with supply chain on inventory planning and forecasting</li><li>Support field teams in troubleshooting and execution</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead and manage operations teams (HQ and field)</li><li>Set targets, monitor performance, and drive accountability</li><li>Build operational discipline and a safety-first culture</li></ul><h3><strong>Requirements</strong></h3><ul><li>Bachelor’s degree in Engineering, Operations, Supply Chain, or related field</li><li>5–8+ years in operations, logistics, or asset-heavy environments</li><li>Experience in EV, battery systems, or energy sector preferred</li><li>Strong analytical and problem-solving capability</li><li>Proven experience managing field operations and teams</li><li>Familiarity with safety standards in battery handling is a plus</li><li>Strong stakeholder management and execution skills</li></ul><h3><strong>What Success Looks Like</strong></h3><ul><li>High battery availability across network</li><li>Reduced downtime and failure rates</li><li>Improved battery lifespan and cost efficiency</li><li>Scalable, standardized operations</li><li>Strong team performance and discipline</li></ul>


ext_id: N3dsWEb5Yu
published: 2026-02-25 00:00:00+00:00
title: Battery Swap Station Technician
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/N3dsWEb5Yu/Battery-Swap-Station-Technician
experience_level: MI
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>The Battery Swap Station Technician is responsible for maintaining the performance, safety, and reliability of Electrum’s battery swap stations. This role performs regular inspections, diagnostics, and repairs on mechanical, electrical, and software systems to ensure stations operate smoothly and customers experience minimal downtime.</p><p>You will play a critical role in keeping the battery swap network running efficiently — combining hands-on technical skill, preventive maintenance discipline, and customer service awareness.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Conduct <strong>regular inspections</strong> and <strong>preventive maintenance</strong> on battery swap station equipment to ensure consistent operational uptime.</p></li><li><p>Perform <strong>diagnostics, troubleshooting, and repairs</strong> on electrical, mechanical, and software systems at the station.</p></li><li><p>Execute <strong>battery replacement procedures</strong>, including safely removing defective batteries and installing functional units.</p></li><li><p>Monitor, manage, and maintain <strong>battery inventory</strong>, including charge status, capacity performance, and defect tracking.</p></li><li><p>Ensure all maintenance and repair activities are documented accurately in maintenance logs and system databases.</p></li><li><p>Respond quickly to technical malfunctions, alarms, or emergency incidents to minimize service interruptions.</p></li><li><p>Support <strong>on-site customer interactions</strong>, guiding users through battery swap procedures and answering technical inquiries.</p></li><li><p>Coordinate with the Control Tower and Maintenance teams to resolve escalated issues.</p></li><li><p>Provide <strong>on-call or shift support</strong> for urgent or after-hours station issues as needed.</p></li><li><p>Train and mentor junior technicians on operational procedures and safety standards.</p></li><li><p>Support continuous improvement efforts by providing feedback on recurring issues and potential system enhancements.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Background in <strong>Electrical Engineering, Mechatronics, or Industrial Technology</strong> (SMK/D3/S1 or equivalent).</p></li><li><p>Proven experience working with <strong>electrical systems, wiring, and troubleshooting</strong> in industrial or mobility environments.</p></li><li><p>Experience handling <strong>battery systems, charging stations, or battery management systems (BMS)</strong> is highly preferred.</p></li><li><p>Solid understanding of <strong>preventive maintenance</strong>, <strong>technical diagnostics</strong>, and <strong>safety procedures</strong> for electrical systems.</p></li><li><p>Ability to read and interpret schematics, manuals, and technical documentation.</p></li><li><p>Strong attention to detail, with the ability to work independently or in teams under operational pressure.</p></li><li><p>Basic computer literacy for maintenance reporting and record tracking.</p></li><li><p>Possession of a <strong>valid SIM C</strong> (motorcycle license) is required; <strong>SIM A</strong> (car license) is an advantage.</p></li><li><p>Willingness to work on-site, in shifts, and occasionally travel between station locations.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Previous experience in <strong>EV battery swap</strong>, <strong>charging station maintenance</strong>, or <strong>energy infrastructure</strong>.</p></li><li><p>Familiarity with IoT systems, sensors, and remote monitoring tools.</p></li><li><p>Basic understanding of software/hardware integration diagnostics.</p></li></ul>


ext_id: KzPsin5Luw
published: 2026-02-25 00:00:00+00:00
title: Battery Technician
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/KzPsin5Luw/Battery-Technician
experience_level: MI
language: en
has_remote: False
salary_currency: IDR
description:
<h2><strong>About the Role</strong></h2><p>The Battery Technician is responsible for maintaining, testing, and improving the performance of EV battery systems to ensure reliability, safety, and efficiency across Electrum’s operations. This role involves hands-on diagnostics, preventive maintenance, repair, and quality control of battery modules and packs — as well as collaboration with engineers to enhance performance standards and lifecycle management.</p><p>You will be a key contributor in ensuring the consistent health and readiness of the battery fleet that powers Indonesia’s growing EV mobility network.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Perform <strong>diagnostics, testing, and troubleshooting</strong> of EV battery systems to meet performance and safety standards.</p></li><li><p>Conduct <strong>regular maintenance and repairs</strong> on battery packs, modules, and related electrical components.</p></li><li><p>Assemble, disassemble, and reconfigure battery systems for <strong>testing, evaluation, or R&amp;D</strong> purposes.</p></li><li><p>Work closely with engineers to analyze battery data and identify performance optimization opportunities.</p></li><li><p>Execute <strong>quality control inspections</strong> and ensure all batteries meet operational and safety benchmarks before deployment.</p></li><li><p>Document all testing, maintenance, and repair activities accurately for <strong>compliance and traceability</strong>.</p></li><li><p>Maintain and manage <strong>battery inventory</strong>, including charge status, lifecycle tracking, and identification of defective or damaged units.</p></li><li><p>Support the development and continuous improvement of maintenance and safety procedures to increase reliability and efficiency.</p></li><li><p>Follow all <strong>EHS (Environment, Health &amp; Safety)</strong> protocols and maintain a clean, safe work environment.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Vocational or bachelor’s background in <strong>Electrical Engineering, Mechatronics, Industrial Technology</strong>, or a related technical field.</p></li><li><p><strong>Hands-on experience</strong> with tools and equipment used in battery testing, diagnostics, and maintenance.</p></li><li><p>Strong understanding of <strong>electrical systems, wiring, and schematics</strong>.</p></li><li><p>Proficiency in reading and interpreting <strong>technical manuals, schematics, and electrical diagrams</strong>.</p></li><li><p>Detail-oriented with strong analytical and problem-solving abilities.</p></li><li><p>Familiarity with <strong>Battery Management Systems (BMS)</strong> and related software is highly desirable.</p></li><li><p>Organized and methodical, with clear documentation habits.</p></li><li><p>Strong teamwork and communication skills; able to work cross-functionally with engineering and operations teams.</p></li><li><p>Fluent in Bahasa Indonesia; <strong>basic English proficiency</strong> is required (technical documentation in English).</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Prior experience in <strong>EV battery assembly, repair, or testing</strong> environment.</p></li><li><p>Familiarity with <strong>high-voltage safety standards and PPE procedures</strong>.</p></li><li><p>Experience with data logging, monitoring systems, or lab testing setups.</p></li><li><p>Exposure to <strong>lithium-ion battery chemistry</strong> and degradation analysis.</p></li></ul>


ext_id: snij8zcvhu
published: 2026-03-25 00:00:00+00:00
title: Claim Insurance Staff (B2B Partner)
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/snij8zcvhu/Claim-Insurance-Staff-B2B-Partner
experience_level: SE
language: en
has_remote: False
salary_currency: IDR
description:
<h1></h1><h2><strong>About the Role</strong></h2><p>We are looking for a <strong>Claim Insurance Staff (B2B Partner)</strong> to manage and process insurance claims submitted by our external partners. In this role, you will validate claim documentation, assess eligibility based on policy terms and PSAKBI guidelines, and ensure accurate end-to-end claim processing within defined SLA timelines.<br/>You will work closely with our B2B fleet partners, insurance providers, and internal operations teams to ensure smooth claim resolution and high service reliability.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Receive, review, and verify claim documentation submitted by B2B partners.</p></li><li><p>Conduct <strong>initial eligibility assessments</strong> based on insurance policy terms and <strong>PSAKBI (Pedoman Standar Asosiasi Klaim Bidang Industri)</strong> guidelines.</p></li><li><p>Process <strong>Motor Vehicle (MV) insurance claims end to end</strong>, including registration, document preparation, validation, and claim submission to the insurer.</p></li><li><p>Maintain accurate and structured claim records using <strong>Google Sheets or internal databases</strong>.</p></li><li><p>Monitor claim progress and follow up with insurers to ensure all cases are handled within the agreed <strong>Service Level Agreement (SLA)</strong>.</p></li><li><p>Provide clear updates to B2B partners regarding claim status, requirements, or missing documentation.</p></li><li><p>Prepare reports and submit documentation to local authorities if required.</p></li><li><p>Coordinate internally with operational and service teams to gather supporting evidence when needed.</p></li></ul><h2><strong>What You Bring</strong></h2><h3><strong>Education</strong></h3><ul><li><p>Minimum <strong>Diploma (D3)</strong> in Automotive, Insurance, or a related field.</p></li></ul><h3><strong>Experience</strong></h3><ul><li><p>Minimum <strong>1 year of experience as a Motor Vehicle Claim Officer</strong>, Claims Coordinator, or in a similar insurance-related role.</p></li></ul><h3><strong>Knowledge &amp; Skills</strong></h3><ul><li><p>Understanding of <strong>PSAKBI standards</strong> and insurance eligibility parameters.</p></li><li><p>Knowledge of <strong>end-to-end Motor Vehicle claim processes</strong>, from registration to settlement.</p></li><li><p>Familiarity with <strong>Google Workspace tools</strong> (Sheets, Docs, Slides, Drive).</p></li><li><p>Strong attention to detail, documentation accuracy, and administrative discipline.</p></li><li><p>Ability to handle multiple cases at once, prioritize tasks, and work under SLA pressure.</p></li><li><p>Clear communication skills, especially in managing B2B partners.</p></li></ul>


ext_id: auQMkF97Nw
published: 2026-03-25 00:00:00+00:00
title: Claim Insurance Staff (Internal Rental)
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/auQMkF97Nw/Claim-Insurance-Staff-Internal-Rental
experience_level: EN
language: en
has_remote: False
salary_currency: IDR
description:
<h2><strong>About the Role</strong></h2><p>We are looking for a <strong>Claim Insurance Staff (Internal Rental)</strong> to manage and process insurance claims for our internal rental fleet. You will handle claim documentation, conduct eligibility assessments, and coordinate end-to-end claim submissions to ensure timely resolution in accordance with PSAKBI and internal policies.</p><p>This role requires strong attention to detail, operational discipline, and good communication with both internal stakeholders and external partners.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Receive, review, and verify claim documentation submitted by partners or internal units.</p></li><li><p>Conduct <strong>initial assessment</strong> of claim eligibility based on policy terms and <strong>PSAKBI (Pedoman Standar Asosiasi Klaim Bidang Industri)</strong> guidelines.</p></li><li><p>Process <strong>Motor Vehicle (MV) insurance claims end to end</strong>, including registration, data validation, document submission, and insurer coordination.</p></li><li><p>Maintain organized and accurate claim records using <strong>Google Sheets</strong> or internal databases.</p></li><li><p>Monitor claim progress and ensure all cases are handled within the agreed <strong>Service Level Agreement (SLA)</strong>.</p></li><li><p>Prepare and submit relevant reports or documentation to external parties, including local police authorities when required.</p></li><li><p>Provide claim-related updates and support to internal teams as needed.</p></li></ul><h2><strong>What You Bring</strong></h2><h3><strong>Education</strong></h3><ul><li><p>Minimum <strong>Diploma (D3)</strong> in Automotive, Insurance, or related field.</p></li></ul><h3><strong>Experience</strong></h3><ul><li><p>Minimum <strong>1 year of experience as Motor Vehicle Claim Officer</strong> or similar insurance claim role.</p></li></ul><h3><strong>Knowledge &amp; Skills</strong></h3><ul><li><p>Understanding of <strong>PSAKBI standards</strong> and insurance claim eligibility criteria.</p></li><li><p>Knowledge of <strong>end-to-end Motor Vehicle claim processes</strong>.</p></li><li><p>Comfortable working with <strong>Google Workspace</strong> (Sheets, Docs, Slides, Drive) for documentation and reporting.</p></li><li><p>Strong attention to detail, administrative discipline, and time management.</p></li><li><p>Good communication skills and ability to coordinate with internal and external teams.</p></li></ul>


ext_id: 6BSn3sfrC4
published: 2026-02-25 00:00:00+00:00
title: CX & CRM Manager
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/6BSn3sfrC4/CX-CRM-Manager
experience_level: MI
language: en
has_remote: False
salary_currency: IDR
description:
<h2><strong>About the Role</strong></h2><p>We are looking for a CX &amp; CRM Manager to lead Electrum’s end-to-end customer experience strategy and customer lifecycle management. This role is responsible for ensuring customers have a seamless journey—from onboarding, usage, support, retention, to long-term relationship growth—while building the systems, processes, and insights needed to scale customer satisfaction and lifetime value.</p><p>You will work closely with Operations, Product, Marketing, Risk, and Sales teams to identify customer pain points, design interventions, build CRM automations, and deliver a high-quality experience across all touchpoints.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Customer Experience (CX)</strong></h3><ul><li><p>Develop and own the customer experience strategy across the entire customer lifecycle.</p></li><li><p>Map customer journeys and identify friction points from onboarding, active usage, support, to retention.</p></li><li><p>Lead and improve customer support workflows (ticketing, escalation, resolution SLAs).</p></li><li><p>Monitor CSAT, CES, NPS, and Satisfaction Score — and drive initiatives to improve them.</p></li><li><p>Build and maintain SOPs for frontline support and field operations.</p></li><li><p>Collaborate with Product &amp; Engineering to translate customer feedback into product improvements.</p></li><li><p>Partner with Operations to improve processes related to service quality, issue handling, and customer communication.</p></li></ul><h3><strong>CRM &amp; Lifecycle Management</strong></h3><ul><li><p>Build and manage CRM strategy, including segmentation, customer profiling, and lifecycle interventions.</p></li><li><p>Develop targeted CRM campaigns for onboarding, activation, re-engagement, retention, churn prevention, and loyalty.</p></li><li><p>Implement automated workflows (email, SMS, WhatsApp, in-app) to guide customer behavior.</p></li><li><p>Work with Data &amp; Product teams to establish customer cohorts, behavioral insights, and predictive indicators (churn risk, low activity, payment risk).</p></li><li><p>Own CRM tools and ensure data quality, tagging, and reporting consistency.</p></li><li><p>Analyze the impact of CRM activities on retention, engagement, and lifetime value.</p></li></ul><h3><strong>Operational Excellence</strong></h3><ul><li><p>Ensure customer issues are resolved efficiently with clear root-cause analysis and follow-up actions.</p></li><li><p>Define and monitor support KPIs: response time, resolution time, reopening rate, escalation volume.</p></li><li><p>Train and support frontline teams to ensure consistent service quality.</p></li><li><p>Lead cross-functional initiatives to reduce repeat issues and improve platform usability.</p></li></ul><h3><strong>Reporting &amp; Insights</strong></h3><ul><li><p>Provide regular reports on customer satisfaction, retention, support performance, and CRM effectiveness.</p></li><li><p>Use data to identify trends, early warnings, and improvement opportunities.</p></li><li><p>Drive customer-centric decision-making across teams based on actionable insights.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>4-5 years of experience in CX, CRM, customer lifecycle, or support operations, preferably in tech, mobility, fintech, or consumer-facing industries.</p></li><li><p>Strong understanding of customer journey design, retention strategy, and CRM lifecycle models.</p></li><li><p>Experience managing CRM tools (HubSpot, Salesforce, Zoho, MoEngage, Braze, or similar).</p></li><li><p>Ability to analyze customer data, segment users, and design interventions based on insights.</p></li><li><p>Strong operational mindset with experience improving support processes.</p></li><li><p>Strong communication skills and ability to work cross-functionally across Product, Ops, Marketing, and Risk.</p></li><li><p>Experience managing support teams or CX specialists is a plus.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in EV, mobility, transportation, or subscription-based models.</p></li><li><p>Familiarity with digital analytics tools (Mixpanel, Google Analytics, Looker, etc.).</p></li><li><p>Experience building automated customer journeys or loyalty programs.</p></li><li><p>Background in service design or design thinking methodologies.</p></li></ul>


ext_id: sMcRNvi7Zo
published: 2026-03-25 00:00:00+00:00
title: Data Scientist – Credit Analytics
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/sMcRNvi7Zo/Data-Scientist-Credit-Analytics
experience_level: MI
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We are looking for a <strong>Data Scientist – Credit Analytics</strong> to build, analyze, and optimize credit risk models that support Electrum’s financing, rent-to-own, and partner credit programs. In this role, you will work closely with Risk, Finance, Product, and Operations teams to translate data into actionable insights that drive better credit decisions, portfolio performance, and customer outcomes.</p><p>You will play a key role in developing data-driven frameworks for credit scoring, approval, monitoring, and loss mitigation across Electrum’s ecosystem.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Credit Modeling &amp; Analytics</strong></h3><ul><li><p>Develop and maintain <strong>credit scoring models</strong>, risk segmentation, and decision frameworks.</p></li><li><p>Analyze customer, transaction, and behavioral data to assess creditworthiness and default risk.</p></li><li><p>Build and validate predictive models for approval rate, delinquency, default, and recovery.</p></li><li><p>Monitor portfolio performance metrics such as <strong>NPL, PD, LGD, ECL, and vintage analysis</strong>.</p></li></ul><h3><strong>Data Analysis &amp; Insights</strong></h3><ul><li><p>Conduct deep-dive analyses to identify drivers of credit performance and risk trends.</p></li><li><p>Perform cohort, funnel, and behavioral analysis to improve underwriting and credit policy.</p></li><li><p>Translate complex data findings into clear insights and recommendations for stakeholders.</p></li><li><p>Support A/B testing and experimentation for credit rules, pricing, and policy changes.</p></li></ul><h3><strong>Risk Strategy &amp; Decision Support</strong></h3><ul><li><p>Partner with Risk and Business teams to define credit policies, cut-offs, and eligibility rules.</p></li><li><p>Provide data support for credit strategy initiatives including limit setting, pricing, and collections.</p></li><li><p>Design dashboards and monitoring tools to track portfolio health and early warning indicators.</p></li></ul><h3><strong>Data Engineering &amp; Governance</strong></h3><ul><li><p>Work with Data Engineering teams to ensure data quality, availability, and reliability.</p></li><li><p>Define data requirements, feature engineering logic, and data documentation standards.</p></li><li><p>Ensure compliance with data governance, privacy, and regulatory standards.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Economics, Engineering, or related field.</p></li><li><p>2–5 years of experience in <strong>credit analytics, risk modeling, or financial data science</strong>.</p></li><li><p>Strong proficiency in <strong>Python or R</strong> for data analysis and modeling.</p></li><li><p>Solid understanding of <strong>statistical modeling, machine learning, and predictive analytics</strong>.</p></li><li><p>Experience working with structured datasets (SQL, data warehouses).</p></li><li><p>Knowledge of credit risk concepts such as <strong>PD, LGD, EAD, NPL, IFRS 9 / PSAK 71</strong> is a strong advantage.</p></li><li><p>Ability to clearly communicate insights to non-technical stakeholders.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in fintech, lending, BNPL, rent-to-own, or consumer finance.</p></li><li><p>Familiarity with alternative data sources (telemetry, transactional, behavioral data).</p></li><li><p>Experience with BI tools (Looker, Tableau, Power BI).</p></li><li><p>Exposure to model governance, validation, or regulatory reporting.</p></li></ul>


ext_id: RSIKFW09qj
published: 2026-02-25 00:00:00+00:00
title: Engineering Manager
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/RSIKFW09qj/Engineering-Manager
experience_level: MI
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We are looking for an <strong>Engineering Manager</strong> with exceptional technical depth in <strong>system architecture, solution design, and large-scale software development</strong>. This role is ideal for a former <strong>Principal Engineer or Senior Tech Lead</strong> who can provide both <strong>technical leadership</strong> and <strong>people leadership</strong> while driving architectural excellence across Electrum’s digital ecosystem.</p><p>You will lead a team of backend, frontend, and mobile engineers to design scalable systems, build reliable applications, and deliver high-quality engineering outputs that support our EV, battery-swapping, and mobility operations. You are expected to set engineering standards, guide architectural decisions, and ensure platform scalability, reliability, and performance as the business grows.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Technical Leadership &amp; Architecture</strong></h3><ul><li><p>Lead architectural direction across backend, mobile, and frontend systems, ensuring scalability, reliability, and long-term maintainability.</p></li><li><p>Define and own system design patterns, integration architecture, and platform evolution roadmap.</p></li><li><p>Review and guide solution designs for new features, integrations, and infrastructure upgrades.</p></li><li><p>Drive technical decision-making across engineering squads and ensure alignment with business objectives.</p></li><li><p>Lead modernization initiatives including service decoupling, domain-driven design, and cloud-native architecture.</p></li></ul><h3><strong>Engineering Execution</strong></h3><ul><li><p>Oversee end-to-end delivery of engineering projects, ensuring high quality and timely execution.</p></li><li><p>Provide hands-on support for complex debugging, architecture reviews, performance optimization, and incident resolution.</p></li><li><p>Ensure adherence to engineering best practices including code standards, CI/CD pipelines, observability, and automated testing.</p></li><li><p>Implement strong reliability engineering practices (monitoring, logging, scaling, fault tolerance).</p></li></ul><h3><strong>Team Leadership &amp; People Management</strong></h3><ul><li><p>Manage, mentor, and grow a team of engineers—driving career development, performance reviews, and skill progression.</p></li><li><p>Foster a high-performing engineering culture centered on ownership, accountability, and continuous improvement.</p></li><li><p>Work closely with Product Managers to plan roadmaps, prioritize work, and align technology with business goals.</p></li><li><p>Build hiring processes and contribute to recruitment for engineering roles at all levels.</p></li></ul><h3><strong>Cross-Functional Collaboration</strong></h3><ul><li><p>Partner with Product, Operations, Data, and Business teams to translate needs into scalable engineering solutions.</p></li><li><p>Collaborate with DevOps and SRE teams to ensure robust infrastructure and operational excellence.</p></li><li><p>Drive cross-team architectural alignment and reduce technical debt across systems.</p></li></ul><h3><strong>Quality, Security, and Compliance</strong></h3><ul><li><p>Ensure engineering outputs meet strict reliability, performance, and cybersecurity requirements.</p></li><li><p>Oversee security reviews, compliance adherence, and data protection throughout development processes.</p></li><li><p>Establish quality metrics, code review processes, and architectural governance guidelines.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>7–12 years of software engineering experience, including significant time in senior/principal-level roles.</p></li><li><p>Strong background in system architecture, distributed systems, and designing large-scale backend services.</p></li><li><p>Deep understanding of API design, microservices, cloud infrastructure (AWS/GCP), data flows, and system integrations.</p></li><li><p>Hands-on experience with performance optimization, system debugging, and architectural decision-making.</p></li><li><p>Proven track record in leading engineering teams and driving end-to-end execution.</p></li><li><p>Strong communication skills with the ability to simplify complex technical concepts for non-technical stakeholders.</p></li><li><p>Experience balancing rapid delivery with long-term architectural health and security considerations.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in mobility, logistics, IoT, EV platforms, or large operational ecosystems.</p></li><li><p>Knowledge of domain-driven design (DDD), event-driven architecture, and scalable data pipelines.</p></li><li><p>Background in leading multi-team engineering structures or platform teams.</p></li><li><p>Experience with high-availability systems, real-time operations, or telemetry-heavy systems.</p></li></ul>


ext_id: hczjxkntJl
published: 2026-03-25 00:00:00+00:00
title: Field Sales Agent
location: Jakarta Selatan
location_string: Jakarta Selatan, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/hczjxkntJl/Field-Sales-Agent
experience_level: EN
language: id
has_remote: False
salary_currency: IDR
description:
<h3><span><strong>Tanggung Jawab Utama:</strong></span></h3><ul><li>Melakukan pencarian aktif terhadap customer potensial dan menawarkan produk serta program Electrum secara langsung di lapangan.</li><li>Melakukan <em>product pitching</em> yang jelas, informatif, dan persuasif untuk meningkatkan minat dan konversi penjualan.</li><li>Membantu proses administrasi penjualan, termasuk kelengkapan dokumen, koordinasi internal, dan memastikan proses serah terima unit berjalan lancar.</li><li>Membangun serta menjaga hubungan baik dengan customer melalui komunikasi yang responsif dan pelayanan yang ramah.</li><li>Membantu menindaklanjuti dan menangani kendala atau keluhan customer untuk memastikan kepuasan dan loyalitas pelanggan.</li><li>Memberikan informasi dan edukasi kepada customer terkait fitur produk, program pembiayaan, serta manfaat produk Electrum.</li><li>Melaporkan aktivitas penjualan harian dan perkembangan calon customer kepada atasan atau tim terkait.</li></ul><p><span><strong>Kualifikasi:</strong></span></p><ul><li>Berpengalaman sebagai <em>field sales</em> dan terbiasa bekerja dengan target penjualan.</li><li>Memiliki kemampuan komunikasi, negosiasi, dan persuasi yang baik.</li><li>Memiliki keterampilan penjualan yang kuat, termasuk kemampuan membangun hubungan dan memahami kebutuhan customer.</li><li>Siap bekerja di lapangan dengan mobilitas tinggi.</li><li>Berorientasi pada hasil dan mampu bekerja secara mandiri maupun dalam tim.</li><li>Bersedia dengan jadwal kerja 6 hari dalam 1 minggu.</li><li>Bersedia bekerja dengan status kontrak/outsourcing.</li></ul>


ext_id: fO3PfV8I8a
published: 2026-03-25 00:00:00+00:00
title: Handover Agent (Onboarding/Offboarding)
location: Jakarta Selatan, DKI Jakarta
location_string: Jakarta Selatan, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/fO3PfV8I8a/Handover-Agent-OnboardingOffboarding
experience_level: MI
language: en
has_remote: False
description:
<p><strong>Responsibilities:</strong></p><ul><li>Ensure a smooth and accurate handover of motorbike units from Electrum to drivers.</li><li>Verify unit readiness, including physical condition, completeness, and operational readiness.</li><li>Complete all required documentation related to the handover process.</li><li>Explain motorbike usage, key features, and rental terms to drivers.</li><li>Ensure that both system-based and physical handover processes are completed properly.</li><li>Confirm that drivers fully understand their responsibilities and obligations before leaving the pool.</li></ul><br/><strong>Qualification:</strong><ul><li>Minimum D-III / D-IV, or</li><li>Bachelor’s degree in Business, Communications, or a related field preferred.</li><li>1-2 years of experience in customer service, onboarding, or client relations, with a preference for experience in  retention-focused roles in the automotive or tech industry.</li><li>Key competencies: Customer-Centric Mindset, Problem Solving, Team Collaboration, Customer Retention.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in CRM software and Microsoft Office Suite.</li><li>Detail-oriented with a focus on accuracy and quality.</li><li>Preferred: Familiarity with the electric vehicle industry or a similar technical field is a plus. </li><li>Willing to work on a temporary basis (2-month duration).</li></ul>


ext_id: ygY4Edf4EI
published: 2026-02-25 00:00:00+00:00
title: Insurance & Warranty Lead
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/ygY4Edf4EI/Insurance-Warranty-Lead
experience_level: SE
language: en
has_remote: False
salary_currency: IDR
description:
<h1></h1><h2><strong>About the Role</strong></h2><p>We are looking for an <strong>Insurance &amp; Warranty Lead</strong> to manage and optimize Electrum’s end-to-end insurance and warranty ecosystem for vehicles, batteries, riders, and operational assets. This role is responsible for overseeing policy design, partner management, claims operations, process compliance, and warranty program performance—ensuring customers receive timely, accurate, and reliable protection while maintaining cost efficiency and operational excellence.</p><p>You will collaborate with Operations, Risk, CX, Product, Finance, and external insurance partners to build a strong, scalable, and customer-centric protection framework for Electrum’s EV ecosystem.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Insurance Operations</strong></h3><ul><li><p>Manage the full lifecycle of insurance policies for vehicles, batteries, riders, and company assets.</p></li><li><p>Coordinate with insurance partners on policy issuance, renewals, pricing, coverage, and endorsements.</p></li><li><p>Oversee claims submission, documentation, investigation, approval flow, and settlement timelines.</p></li><li><p>Ensure high claim success rates while monitoring fraud risks, documentation completeness, and process gaps.</p></li><li><p>Build SOPs for insurance handling across branches, CX, and field teams.</p></li></ul><h3><strong>Warranty Management</strong></h3><ul><li><p>Own Electrum’s warranty program across vehicles, batteries, chargers, and components.</p></li><li><p>Define warranty terms, coverage, exclusions, timelines, and approval structures.</p></li><li><p>Manage warranty claims processing, including root-cause analysis, part replacement, and vendor coordination.</p></li><li><p>Track repeat issues, failure patterns, and component reliability to drive long-term product improvements.</p></li><li><p>Develop warranty dashboards to monitor claim volume, turnaround time (TAT), and cost per unit.</p></li></ul><h3><strong>Process Excellence &amp; Compliance</strong></h3><ul><li><p>Standardize warranty and insurance workflows to ensure consistency across all service locations.</p></li><li><p>Conduct regular audits on documentation accuracy, compliance, and claim handling quality.</p></li><li><p>Implement internal controls to reduce leakage, prevent fraud, and ensure proper approvals.</p></li><li><p>Work with Operations and Product teams to translate issue patterns into engineering and process fixes.</p></li></ul><h3><strong>Partner &amp; Stakeholder Management</strong></h3><ul><li><p>Maintain strong relationships with insurance providers, adjusters, and warranty vendors.</p></li><li><p>Negotiate favorable terms, premiums, and service-level agreements (SLAs).</p></li><li><p>Collaborate with CX to ensure smooth communication to customers regarding insurance or warranty updates.</p></li><li><p>Work with Finance to align on provisioning, budgeting, and cost optimization strategies.</p></li></ul><h3><strong>Reporting &amp; Insights</strong></h3><ul><li><p>Provide regular reports on insurance performance, claim ratios, coverage utilization, and warranty costs.</p></li><li><p>Identify trends, high-cost segments, and operational bottlenecks, with clear recommendations to leadership.</p></li><li><p>Support product testing initiatives with reliability and failure-rate insights.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>5+ years of experience in insurance operations, warranty management, claims handling, or risk-related roles—preferably in automotive, motorcycle, EV, or fleet-based industries.</p></li><li><p>Strong understanding of insurance products, underwriting basics, claim processes, and partner relations.</p></li><li><p>Experience in warranty programs, technical assessments, or component failure analysis is an advantage.</p></li><li><p>Ability to build SOPs, design processes, and conduct operational audits.</p></li><li><p>Strong analytical skills with ability to interpret data and provide actionable insights.</p></li><li><p>Capable communicator who can work cross-functionally with Ops, Product, CX, Risk, and Finance.</p></li><li><p>Highly organized and detail-oriented, with a bias toward operational excellence.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in EV, automotive, or mobility-related warranty ecosystems.</p></li><li><p>Knowledge of Indonesian insurance regulations and compliance requirements.</p></li><li><p>Familiarity with OEM warranty standards and root-cause analysis frameworks.</p></li><li><p>Hands-on experience with claims management systems or CRM tools.</p></li></ul>


ext_id: 8OrQwoc3gK
published: 2026-03-25 00:00:00+00:00
title: Insurance Associate
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/8OrQwoc3gK/Insurance-Associate
experience_level: MI
language: en
has_remote: False
description:
<h3><strong>Role Overview</strong></h3><p>Electrum is seeking an <strong>Insurance Associate </strong>to manage and execute insurance claims related to operational losses, primarily involving bike spare parts and vendor-related incidents. This role ensures timely, accurate, and complete claim processing to minimize financial impact and maintain accountability across vendors.</p><p>You will work closely with operations, supply chain, finance, and external vendors/insurers to drive efficient claims handling and recovery.</p><h3><strong>Key Responsibilities</strong></h3><p><strong>Claims Management</strong></p><ul><li>Handle end-to-end insurance claims for damaged, lost, or defective bike spare parts</li><li>Prepare and submit complete claim documentation to vendors and/or insurers</li><li>Track claim status and ensure timely resolution and reimbursement</li></ul><p><strong>Documentation &amp; Validation</strong></p><ul><li>Verify incident reports, supporting documents, and claim eligibility</li><li>Ensure accuracy and completeness of all claim submissions</li><li>Maintain proper records and audit trails for all claims</li></ul><p><strong>Vendor Coordination</strong></p><ul><li>Liaise with vendors and insurance partners on claim processing and follow-ups</li><li>Clarify claim requirements and resolve discrepancies</li><li>Escalate delays or disputes when necessary</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Work with operations and warehouse teams to validate incidents and losses</li><li>Align with finance on reimbursement tracking and reconciliation</li><li>Support supply chain in identifying recurring vendor or product issues</li></ul><p><strong>Data &amp; Reporting</strong></p><ul><li>Maintain a claims tracker with status, value, and turnaround time</li><li>Analyze trends (e.g., frequent part failures, vendor issues)</li><li>Provide regular reports and insights to improve cost recovery and prevention</li></ul><p><strong>Process Improvement</strong></p><ul><li>Standardize claim procedures and documentation requirements</li><li>Identify gaps in current processes and recommend improvements</li><li>Support implementation of controls to reduce claim frequency</li></ul><h3><strong>Requirements</strong></h3><ul><li>Bachelor’s degree in any relevant field (Engineering, Business, or related)</li><li>2–5 years of experience in claims, operations, supply chain, or insurance-related roles</li><li>Experience handling vendor claims or asset-related claims is preferred</li><li>Strong attention to detail and documentation accuracy</li><li>Good communication and coordination skills</li><li>Ability to manage multiple cases and follow through to completion</li><li>Basic data handling (Excel/Google Sheets) for tracking and reporting</li></ul><h3><strong>What Success Looks Like</strong></h3><ul><li>High claim recovery rate with minimal leakage</li><li>Fast turnaround time for claim resolution</li><li>Clean and audit-ready documentation</li><li>Reduced recurring issues through data-driven insights</li><li>Strong coordination across internal teams and vendors</li></ul>


ext_id: f6w8fSRSc9
published: 2026-02-25 00:00:00+00:00
title: Mechanical Excellence Lead
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/f6w8fSRSc9/Mechanical-Excellence-Lead
experience_level: SE
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We are looking for a <strong>Mechanical Excellence Lead</strong> to elevate the technical quality, performance standards, and operational capabilities of our mechanics across Electrum’s service network. This role is ideal for a highly skilled mechanic who not only excels in hands-on diagnostics and repair but can also design systems, SOPs, training programs, and performance frameworks that raise the bar for the entire organization.</p><p>You will collaborate closely with Service, Operations, CX, and Product teams to ensure our mechanical teams deliver consistent, safe, and high-quality service while maintaining strong discipline, productivity, and customer satisfaction.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Set and maintain <strong>mechanical excellence standards</strong> across all service locations, ensuring consistent quality of repair, maintenance, and diagnostics.</p></li><li><p>Develop, review, and continuously improve <strong>Standard Operating Procedures (SOPs)</strong> for mechanical operations, troubleshooting, safety, and service workflows.</p></li><li><p>Design and lead <strong>onboarding and continuous training programs</strong> for mechanics, including technical skills, safety, and operational best practices.</p></li><li><p>Establish and manage <strong>mechanics performance KPIs</strong>, productivity metrics, and quality checkpoints.</p></li><li><p>Implement a <strong>rewards and discipline framework</strong> to reinforce strong performance and correct deviations.</p></li><li><p>Conduct <strong>technical audits</strong> to ensure adherence to SOPs, service quality standards, and safety procedures.</p></li><li><p>Provide hands-on support in diagnosing complex cases and mentoring mechanics during high-priority repairs or escalations.</p></li><li><p>Work with Operations and Product teams to identify recurring mechanical issues and contribute to root-cause analysis and long-term solutions.</p></li><li><p>Support recruitment and assessment of mechanic candidates through skill tests and competency evaluations.</p></li><li><p>Collaborate with cross-functional teams to improve overall service quality, reduce repeat issues, and enhance customer satisfaction.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>4–7 years of experience as a mechanic, technician, or service specialist — preferably in EV, motorcycles, automotive, or related industries.</p></li><li><p>Advanced technical knowledge in diagnostics, electrical systems, mechanical systems, and repair workflows.</p></li><li><p>Experience creating or improving SOPs, training modules, or mechanical instruction materials.</p></li><li><p>Strong coaching, mentoring, and leadership skills with the ability to upskill mechanics of varying levels.</p></li><li><p>Familiarity with performance management, KPI setting, and productivity analysis.</p></li><li><p>Clear communication skills and the ability to coordinate with operations, CX, and product teams.</p></li><li><p>Strong discipline, attention to detail, and commitment to safety and quality standards.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in EV servicing or high-voltage safety practices.</p></li><li><p>Prior experience in training roles, service supervision, or technical leadership.</p></li><li><p>Knowledge of service process optimization or continuous improvement frameworks.</p></li><li><p>Ability to create technical documentation, training materials, or video-based instruction.</p></li></ul>


ext_id: dF5rmUM9W2
published: 2026-02-25 00:00:00+00:00
title: Mekanik Motor (Jabodetabek)
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/dF5rmUM9W2/Mekanik-Motor-Jabodetabek
experience_level: EN
language: id
has_remote: False
description:
<h2><strong>Deskripsi Pekerjaan</strong></h2><p>Mekanik bertanggung jawab atas perawatan, perbaikan, dan diagnosa masalah teknis pada motor listrik Electrum. Kandidat harus memiliki kemampuan teknis yang kuat, pengetahuan kelistrikan dan mekanik yang memadai, serta mampu bekerja dengan alat dan teknologi yang digunakan dalam sistem motor listrik. Peran ini akan memastikan motor listrik dalam kondisi optimal untuk mendukung operasional dan kenyamanan pengguna.</p><h2><strong>Tanggung Jawab Utama</strong></h2><ul><li><p>Melakukan inspeksi, diagnosa, dan perbaikan pada motor listrik sesuai SOP yang berlaku.</p></li><li><p>Menangani perawatan berkala motor listrik, sistem penggerak (drivetrain), dan komponen elektrik.</p></li><li><p>Mengidentifikasi, menganalisa, dan memperbaiki masalah kelistrikan dan mekanis pada motor.</p></li><li><p>Menggunakan perangkat diagnostik untuk membaca data dan menemukan akar permasalahan teknis.</p></li><li><p>Mencatat laporan perbaikan, riwayat servis, dan kebutuhan penggantian suku cadang secara akurat.</p></li><li><p>Menjaga kebersihan, keamanan area kerja, dan mematuhi standar keselamatan kerja yang berlaku.</p></li><li><p>Berkoordinasi dengan tim teknis dan operasional untuk memastikan waktu perbaikan yang efisien.</p></li><li><p>Mendukung peningkatan proses perbaikan dan perawatan melalui masukan dari temuan lapangan.</p></li></ul><h2><strong>Kualifikasi Pendidikan</strong></h2><ul><li><p>Minimal lulusan <strong>SMK/Sederajat</strong>, lebih diutamakan jurusan <strong>Teknik Otomotif</strong>, <strong>Teknik Kendaraan Ringan</strong>, atau <strong>Teknik Elektrik</strong>.</p></li></ul><h2><strong>Pengalaman</strong></h2><ul><li><p>Pengalaman minimal <strong>1–2 tahun</strong> sebagai mekanik kendaraan.</p></li><li><p>Pengalaman menangani motor listrik atau kendaraan berbasis baterai menjadi nilai tambah.</p></li><li><p>Terbiasa bekerja di bengkel resmi atau lingkungan teknis yang terstandarisasi lebih diutamakan.</p></li></ul><h2><strong>Keahlian &amp; Kompetensi yang Dibutuhkan</strong></h2><ul><li><p>Memahami sistem kelistrikan, baterai, dan komponen mekanis pada motor listrik.</p></li><li><p>Kemampuan dalam analisis kerusakan dan troubleshooting teknis secara sistematis.</p></li><li><p>Mampu menggunakan alat diagnostik dan peralatan bengkel dengan benar.</p></li><li><p>Mampu bekerja secara mandiri maupun dalam tim dengan komunikasi yang baik.</p></li><li><p>Disiplin, teliti, dan memiliki orientasi pada keselamatan kerja.</p></li><li><p>Bersedia bekerja dalam sistem shift dan lokasi kerja yang fleksibel sesuai kebutuhan operasional.</p></li></ul>


ext_id: nrBwacnNF1
published: 2026-03-16 00:00:00+00:00
title: Odoo Functional Consultant
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/nrBwacnNF1/Odoo-Functional-Consultant
experience_level: MI
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We are looking for an <strong>Odoo Functional Consultant</strong> to support Electrum’s internal systems operations by driving analysis, configuration, implementation, and continuous improvement of Odoo ERP modules. You will work closely with Operations, Supply Chain, Finance, Commercial, and People teams to understand business needs, translate them into functional system requirements, and ensure Odoo effectively supports our growing EV ecosystem.</p><p>This role bridges <strong>business processes and technical execution</strong>, ensuring that Odoo becomes a reliable backbone for Electrum’s day-to-day operations and future scalability.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Business Process Analysis</strong></h3><ul><li><p>Partner with stakeholders across Electrum to understand workflows, business needs, and operational challenges.</p></li><li><p>Conduct gap analysis between current processes and Odoo standard features.</p></li><li><p>Translate business requirements into clear and detailed <strong>functional specifications</strong>.</p></li></ul><h3><strong>System Configuration &amp; Implementation</strong></h3><ul><li><p>Configure Odoo modules (Sales, Purchasing, Inventory, Accounting, Manufacturing, HR, etc.) based on business needs.</p></li><li><p>Set up workflows, approval rules, access rights, reporting structures, and automation.</p></li><li><p>Collaborate with internal/external Odoo developers to ensure technical solutions align with functional requirements.</p></li><li><p>Support end-to-end implementation activities including testing, UAT, and deployment.</p></li></ul><h3><strong>User Enablement &amp; Support</strong></h3><ul><li><p>Provide day-to-day functional support for Odoo users across departments.</p></li><li><p>Develop training materials, SOPs, and conduct training sessions for new and existing users.</p></li><li><p>Troubleshoot issues, manage bug reports, and coordinate fixes with developers.</p></li><li><p>Ensure successful adoption of new features and system changes across the organization.</p></li></ul><h3><strong>Continuous Improvement &amp; Reporting</strong></h3><ul><li><p>Identify opportunities to streamline workflows and automate manual processes.</p></li><li><p>Recommend enhancements, configuration updates, or module expansions to support business growth.</p></li><li><p>Maintain documentation, data integrity, and process consistency across Odoo.</p></li><li><p>Stay updated on Odoo upgrades and proactively assess their relevance to Electrum.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Bachelor’s degree in Information Systems, Business, Engineering, or related field.</p></li><li><p>2–5 years of experience as an <strong>Odoo Functional Consultant</strong> or ERP Functional Consultant.</p></li><li><p>Strong understanding of operational workflows (Sales, Supply Chain, Inventory, Finance, HR, or Manufacturing).</p></li><li><p>Hands-on experience configuring Odoo modules and mapping processes into Odoo’s functional framework.</p></li><li><p>Strong analytical and problem-solving skills with the ability to break down complex business needs.</p></li><li><p>Clear communication and stakeholder management across technical and non-technical teams.</p></li><li><p>Ability to work in a fast-paced environment and manage multiple priorities.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in EV, mobility, supply chain, or manufacturing ecosystems.</p></li><li><p>Familiarity with Odoo Studio or custom workflow development.</p></li><li><p>Basic technical understanding of Odoo backend (Python, XML).</p></li><li><p>Experience with end-to-end Odoo implementation projects.</p></li></ul>


ext_id: aBI8zOftZt
published: 2026-03-25 00:00:00+00:00
title: Onboarding Agent
location: Jakarta Selatan, DKI Jakarta
location_string: Jakarta Selatan, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/aBI8zOftZt/Onboarding-Agent
language: en
has_remote: False
description:
The Onboarding Agent is responsible for ensuring a smooth, positive experience for new customers or partners joining Electrum’s services, as well as managing the offboarding process when needed. This role involves guiding clients through onboarding, ensuring all necessary documentation and requirements are met, and providing training and support to set clients up for long-term success. Additionally, the Onboarding Agent will use customer retention skills to address client concerns and minimize offboarding rates, contributing to customer satisfaction and loyalty. <br/><br/><strong>Qualification:</strong><ul><li>Minimum D-III / D-IV, or</li><li>Bachelor’s degree in Business, Communications, or a related field preferred.</li><li>1-2 years of experience in customer service, onboarding, or client relations, with a preference for experience in  retention-focused roles in the automotive or tech industry.</li><li>Key competencies: Customer-Centric Mindset, Problem Solving, Team Collaboration, Customer Retention.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in CRM software and Microsoft Office Suite.</li><li>Detail-oriented with a focus on accuracy and quality.</li><li>Preferred: Familiarity with the electric vehicle industry or a similar technical field is a plus. </li><li>Willing to work on a temporary basis (2-month duration).</li></ul>


ext_id: TvA06kZUQ1
published: 2026-02-25 00:00:00+00:00
title: Online Marketing Manager
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/TvA06kZUQ1/Online-Marketing-Manager
experience_level: SE
language: en
has_remote: False
salary_currency: IDR
description:
<h2><strong>About the Role</strong></h2><p>Electrum is accelerating the adoption of electric mobility in Indonesia. We are looking for an Online Marketing Manager specializing in social media strategy to grow brand presence, engagement, and conversions across digital channels. You will lead content direction, creator partnerships, and performance tracking to scale our audience and drive measurable business outcomes.</p><p>This role combines creativity, data-driven execution, and strong understanding of online culture.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Develop and execute social media strategy across Instagram, TikTok, YouTube, and other relevant platforms.</p></li><li><p>Lead online content planning and production, ensuring alignment with brand positioning and campaign objectives.</p></li><li><p>Grow and engage digital communities through storytelling, interactive formats, and timely content.</p></li><li><p>Work closely with influencers, online talents, and content creators to expand reach and relevance.</p></li><li><p>Monitor content performance and optimize based on analytics, traffic, and conversion insights.</p></li><li><p>Manage paid social campaigns and performance marketing to drive awareness and lead generation.</p></li><li><p>Collaborate with Product, Sales, and Branding teams to ensure cohesive messaging across channels.</p></li><li><p>Stay ahead of social media trends, platform updates, and best practices to ensure high impact.</p></li><li><p>Manage digital content calendar, community moderation, and crisis response when needed.</p></li><li><p>Track KPIs and deliver performance reports to leadership on a monthly and campaign basis.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Bachelor’s degree in Marketing, Communications, Business, or related fields.</p></li><li><p>4–7 years of experience in social media marketing, digital campaigns, or online community growth.</p></li><li><p>Strong understanding of platform algorithms, audience behavior, and content formats across Instagram and TikTok.</p></li><li><p>Proven track record in building brand visibility and driving measurable engagement.</p></li><li><p>Experience with influencer marketing, digital creators, or entertainment ecosystem.</p></li><li><p>Analytical capability with hands-on experience using social media analytics and performance tools.</p></li><li><p>Strong project management, copywriting, and communication skills.</p></li><li><p>Creative mindset with strong visual and storytelling sense.</p></li></ul><h2><strong>Bonus Qualifications</strong></h2><ul><li><p>Experience in consumer tech, automotive, or lifestyle brands.</p></li><li><p>Familiar with paid ads management (Facebook Ads Manager, TikTok Ads Manager).</p></li><li><p>Knowledge of SEO, CRM, or omnichannel marketing strategy.</p></li><li><p>Has strong network with creators, agencies, and content production partners.</p></li></ul>


ext_id: eFXY1hVMUo
published: 2026-03-25 00:00:00+00:00
title: QC Associate – Infrastructure Operations
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/eFXY1hVMUo/QC-Associate-Infrastructure-Operations
experience_level: MI
language: en
has_remote: False
description:
<h3><strong>Role Overview</strong></h3><p>Electrum is seeking a QC Associate to support quality control across its infrastructure operations, covering battery units and battery swapping stations (BSS). This role ensures all infrastructure assets meet defined quality, safety, and operational standards before and during deployment.</p><p>You will work closely with infrastructure, engineering, and field operations teams to identify issues early, enforce standards, and maintain consistent performance across the network.</p><h3><strong>Key Responsibilities</strong></h3><p><strong>Quality Inspection</strong></p><ul><li>Perform inspections on batteries and battery swapping stations (incoming, pre-deployment, and in-field)</li><li>Verify compliance with technical specifications and quality standards</li><li>Identify defects, inconsistencies, and potential safety risks</li></ul><p><strong>Testing &amp; Validation</strong></p><ul><li>Conduct functional checks on BSS units (charging, swapping mechanism, connectivity)</li><li>Support battery checks (basic health indicators, physical condition, labeling compliance)</li><li>Ensure readiness before deployment or after maintenance</li></ul><p><strong>Issue Identification &amp; Reporting</strong></p><ul><li>Document defects, failures, and non-compliance findings</li><li>Escalate critical issues to engineering or relevant teams</li><li>Track recurring issues and support root cause analysis</li></ul><p><strong>Process &amp; SOP Compliance</strong></p><ul><li>Ensure all inspections follow established SOPs and safety guidelines</li><li>Support development and refinement of QC procedures</li><li>Enforce documentation standards across all QC activities</li></ul><p><strong>Field Coordination</strong></p><ul><li>Work with field operations during installation, maintenance, and audits</li><li>Conduct periodic site checks for BSS performance and condition</li><li>Ensure corrective actions are implemented and verified</li></ul><p><strong>Data &amp; Reporting</strong></p><ul><li>Maintain QC logs, inspection reports, and issue trackers</li><li>Monitor defect rates, failure trends, and quality KPIs</li><li>Provide insights to improve product and operational quality</li></ul><h3><strong>Requirements</strong></h3><ul><li>Diploma or Bachelor’s degree in Engineering (Electrical, Mechanical, or related)</li><li>1–3 years of experience in QC, QA, or technical operations</li><li>Experience in EV, battery systems, or hardware/infrastructure is a plus</li><li>Strong attention to detail and adherence to standards</li><li>Basic understanding of electrical/mechanical systems</li><li>Comfortable working in field environments when required</li><li>Able to document findings clearly and systematically</li></ul><h3><strong>What Success Looks Like</strong></h3><ul><li>Low defect rate in deployed batteries and BSS units</li><li>Early detection of issues before impacting operations</li><li>Consistent adherence to QC and safety standards</li><li>Clear, structured reporting and documentation</li><li>Reduced recurring issues through effective feedback loops</li></ul>


ext_id: 3XWxAbXkkx
published: 2026-03-25 00:00:00+00:00
title: Quality Assurance & Improvement Manager (2W Automotive)
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
experience_level: MI
language: en
has_remote: False
salary_currency: IDR
description:
<h2><strong>About the Role</strong></h2><p>At <strong>Electrum</strong>, quality and reliability are critical to delivering a seamless electric mobility experience across Indonesia. We are looking for a <strong>Quality Improvement Manager</strong> to strengthen service quality, preventive maintenance, and operational consistency across our EV and battery-swapping ecosystem.</p><p>This role will focus on <strong>preventive maintenance programs</strong>, <strong>service advisor excellence</strong>, and <strong>quality assurance &amp; training</strong>, ensuring our vehicles, battery swap stations, and service operations meet high reliability and customer satisfaction standards as we scale.</p><p>You will work closely with Operations, Service, CX, Engineering, and Training teams to embed a strong quality culture and continuously improve how we serve our customers and partners.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Preventive Maintenance &amp; Reliability</strong></h3><ul><li><p>Design and continuously improve preventive maintenance programs for Electrum’s EVs, battery systems, and supporting infrastructure.</p></li><li><p>Define maintenance standards, inspection routines, and checklists to reduce downtime, breakdowns, and repeat issues.</p></li><li><p>Analyze maintenance and failure data to identify root causes and implement preventive actions.</p></li><li><p>Monitor preventive maintenance compliance and effectiveness across service locations and partners.</p></li><li><p>Partner with Operations and Engineering teams to improve asset uptime, safety, and operational readiness.</p></li></ul><h3><strong>Service Advisor Quality &amp; Customer Experience</strong></h3><ul><li><p>Establish service advisory standards covering diagnosis quality, communication accuracy, job documentation, and follow-up.</p></li><li><p>Audit service advisor practices to ensure clear explanations, accurate recommendations, and proper handover to technicians.</p></li><li><p>Improve service intake, estimation accuracy, and service completion quality.</p></li><li><p>Work with CX teams to analyze complaints, NPS feedback, and service pain points.</p></li><li><p>Coach and support service advisors to consistently deliver Electrum’s service standards.</p></li></ul><h3><strong>Quality Assurance &amp; Training</strong></h3><ul><li><p>Develop and maintain quality assurance frameworks, SOPs, and service guidelines aligned with Electrum’s operational model.</p></li><li><p>Design and deliver training programs for service advisors, technicians, and operational teams.</p></li><li><p>Lead onboarding, refresher training, and capability-building initiatives to support scale and consistency.</p></li><li><p>Conduct regular audits, field inspections, and compliance checks across service operations.</p></li><li><p>Identify skill gaps and work with HR and Training teams to build structured learning paths.</p></li></ul><h3><strong>Continuous Improvement &amp; Reporting</strong></h3><ul><li><p>Lead root cause analysis (RCA) and corrective/preventive action (CAPA) initiatives for recurring issues.</p></li><li><p>Track and report quality KPIs such as preventive maintenance compliance, repeat repair rate, first-time fix rate, service SLA, and customer feedback trends.</p></li><li><p>Drive continuous improvement initiatives that improve reliability, reduce cost, and enhance customer trust.</p></li><li><p>Provide regular insights and recommendations to leadership on quality performance and risk areas.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Bachelor’s degree in Engineering (Automotive, Mechanical, Electrical, Industrial) or related field.</p></li><li><p>5–8 years of experience in service operations, maintenance, quality management, or technical training roles.</p></li><li><p>Strong understanding of preventive maintenance systems and service workflows.</p></li><li><p>Experience working closely with service advisors, technicians, and field operations teams.</p></li><li><p>Proven experience in quality assurance, audits, and process improvement.</p></li><li><p>Strong analytical, problem-solving, and root cause analysis skills.</p></li><li><p>Ability to design and deliver effective technical and service training programs.</p></li><li><p>Strong communication and cross-functional collaboration skills.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in EV, automotive, fleet, or heavy equipment environments.</p></li><li><p>Familiarity with battery systems, charging or battery-swapping operations.</p></li><li><p>Knowledge of Lean, Six Sigma, or continuous improvement methodologies.</p></li><li><p>Experience managing quality across multi-site operations.</p></li></ul>

application_url:
https://electrummerkmotor.applytojob.com/apply/3XWxAbXkkx/Quality-Assurance-Improvement-Manager-2W-Automotive


ext_id: 0kbLFFHdMr
published: 2026-02-25 00:00:00+00:00
title: Risk Manager
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/0kbLFFHdMr/Risk-Manager
experience_level: SE
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We are looking for a Risk Manager who will oversee the end-to-end risk process for Electrum’s rent-to-own program, ensuring customers are onboarded safely, accurately, and in line with policy. This role is responsible for developing and improving risk assessment frameworks, preventing fraud, ensuring proper eligibility checks, and managing the overall risk exposure of our lease and rent-to-own portfolio.</p><p>You will work closely with Sales, Operations, CX, Finance, and Product to ensure that onboarding is smooth while maintaining disciplined risk controls that protect portfolio quality and business sustainability.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Develop and maintain the <strong>risk assessment framework</strong> for rent-to-own customers, including eligibility criteria, document checks, scoring, and approval flows.</p></li><li><p>Oversee the onboarding process, ensuring <strong>accurate verification</strong> of customer identity, documents, employment, and payment capability.</p></li><li><p>Identify and prevent <strong>fraud patterns</strong> (duplicate accounts, fake documents, fabricated employment, mismatched identities, device/number fraud).</p></li><li><p>Work with Sales and CX teams to enforce proper <strong>KYC, affordability, and background checks</strong>.</p></li><li><p>Monitor risk indicators across early repayment behavior, missed payments, customer segments, and geographic patterns.</p></li><li><p>Analyze customer data to detect <strong>high-risk profiles</strong>, irregularities, or operational gaps that may increase portfolio loss.</p></li><li><p>Recommend and implement <strong>risk controls</strong> such as approval limits, tightened requirements, or additional verification steps.</p></li><li><p>Maintain a <strong>risk register</strong> specific to rent-to-own activities and ensure mitigation plans are implemented.</p></li><li><p>Conduct post-onboarding reviews and audits to ensure process adherence and detect deviations.</p></li><li><p>Collaborate with Product and Data teams to improve scoring models, verification tools, and automated decisioning.</p></li><li><p>Support Operations &amp; Repossession teams by identifying early signs of default and recommending intervention strategies.</p></li><li><p>Prepare regular reports on onboarding performance, approval rates, early-stage delinquency, and loss exposure for management.</p></li><li><p>Train frontline teams (Sales, CX, Field Ops) on <strong>risk awareness, document verification, fraud detection, and compliance</strong>.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>4–7 years of experience in risk management, fraud prevention, consumer lending, leasing, microfinance, BNPL, or mobility subscription models.</p></li><li><p>Strong understanding of <strong>credit assessment, identity verification, underwriting</strong>, and risk scoring.</p></li><li><p>Experience with risk tools such as KYC checks, fraud detection systems, data validation, and verification workflows.</p></li><li><p>Ability to analyze customer data, identify risk patterns, and make recommendations based on insights.</p></li><li><p>Strong operational understanding of onboarding workflows and risk-process mapping.</p></li><li><p>Solid communication skills with the ability to influence cross-functional stakeholders.</p></li><li><p>Ability to design, document, and enforce policies and SOPs related to customer eligibility and onboarding risk.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in EV, mobility, fleet, leasing, or rent-to-own industries.</p></li><li><p>Knowledge of Indonesian credit landscape (banking, P2P lending, credit scoring, telco data).</p></li><li><p>Familiarity with fraud detection tools (EKYC providers, face match, liveness, OCR).</p></li><li><p>Experience building or improving automated decision engines.</p></li></ul>


ext_id: d6PMu1YlkY
published: 2026-03-06 00:00:00+00:00
title: Senior Engineer – Bike Hardware Development
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/d6PMu1YlkY/Senior-Engineer-Bike-Hardware-Development
experience_level: SE
language: en
has_remote: False
salary_currency: IDR
description:
<h2>About Electrum</h2><p>Electrum is building Indonesia’s next-generation electric mobility ecosystem. We design and develop electric motorcycles and supporting technologies that accelerate the transition toward cleaner, smarter transportation. Our team combines deep engineering expertise with strong local market understanding to deliver innovative EV solutions tailored for Indonesia.</p><p>As we continue to expand our product development capabilities, we are looking for a <strong>Senior Engineer – Bike Hardware Development</strong> to lead the design and engineering of core motorcycle hardware systems.</p><h2>Job Responsibilities</h2><ul><li><p>Lead the development of <strong>motorcycle hardware systems</strong> including chassis, frame, mechanical components, and structural assemblies for electric motorcycles.</p></li><li><p>Translate product requirements into <strong>detailed engineering designs, CAD models, and technical specifications</strong>.</p></li><li><p>Work closely with cross-functional teams including <strong>powertrain, battery, electrical, software, and manufacturing engineering</strong> to ensure system integration.</p></li><li><p>Conduct <strong>design validation, prototyping, and testing</strong> to ensure performance, safety, and reliability standards are met.</p></li><li><p>Collaborate with suppliers and manufacturing partners to support <strong>DFM (Design for Manufacturing)</strong> and <strong>DFA (Design for Assembly)</strong> processes.</p></li><li><p>Analyze engineering problems, perform root cause analysis, and implement <strong>design improvements</strong> throughout the product lifecycle.</p></li><li><p>Support <strong>vehicle prototype builds, testing programs, and product validation activities</strong>.</p></li><li><p>Ensure hardware designs comply with <strong>regulatory standards, quality requirements, and industry best practices</strong>.</p></li><li><p>Mentor junior engineers and contribute to building Electrum’s hardware engineering capability.</p></li></ul><h2>Qualifications</h2><ul><li><p>Bachelor’s or Master’s degree in <strong>Mechanical Engineering, Automotive Engineering, or related field</strong>.</p></li><li><p><strong>5–10+ years of experience</strong> in motorcycle, automotive, or mobility hardware development.</p></li><li><p>Strong experience in <strong>mechanical design and structural systems for vehicles</strong>.</p></li><li><p>Proficiency with <strong>CAD tools (such as CATIA, SolidWorks, or similar)</strong>.</p></li><li><p>Experience with <strong>prototype development, mechanical testing, and validation processes</strong>.</p></li><li><p>Familiarity with <strong>vehicle development lifecycle and product engineering processes</strong>.</p></li><li><p>Strong analytical and problem-solving skills with the ability to translate concepts into manufacturable designs.</p></li><li><p>Experience working with <strong>suppliers, manufacturing teams, and external partners</strong> is highly preferred.</p></li><li><p>Excellent collaboration and communication skills in cross-functional engineering environments.</p></li></ul>


ext_id: aSkIxpZ9OC
published: 2026-03-25 00:00:00+00:00
title: Senior Odoo Developer
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/aSkIxpZ9OC/Senior-Odoo-Developer
experience_level: SE
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We are looking for a <strong>Senior Odoo Developer</strong> to design, build, and maintain Electrum’s Odoo ecosystem as we continue to scale our operations. In this role, you will lead technical development, architect module enhancements, and ensure integrations and customizations are robust, maintainable, and aligned with business needs.</p><p>You will work closely with functional consultants, product owners, and cross-functional teams to translate requirements into high-quality technical solutions. This role is ideal for an experienced Odoo engineer who has deep expertise in Odoo’s framework, Python development, module customization, and system integration.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Technical Architecture &amp; Development</strong></h3><ul><li><p>Lead technical development of Odoo modules across Sales, Inventory, Purchasing, Accounting, Manufacturing, HR, and other domains.</p></li><li><p>Architect scalable and maintainable solutions for custom workflows, business logic, and module enhancements.</p></li><li><p>Design and build new Odoo models, views, wizards, access controls, and automation scripts.</p></li><li><p>Develop custom APIs, integrate Odoo with third-party systems, and maintain data synchronization pipelines.</p></li><li><p>Ensure all customizations follow best practices and minimize future upgrade complexity.</p></li></ul><h3><strong>Collaboration &amp; Functional Alignment</strong></h3><ul><li><p>Work closely with Senior Functional Consultants to translate functional requirements into technical specifications.</p></li><li><p>Participate in requirement discussions, solution design sessions, and technical feasibility assessments.</p></li><li><p>Provide technical guidance, effort estimates, and implementation recommendations for new modules or major enhancements.</p></li></ul><h3><strong>Quality, Testing &amp; Documentation</strong></h3><ul><li><p>Conduct code reviews, ensure coding standards, and maintain a clean and dependable codebase.</p></li><li><p>Develop unit tests and support UAT to ensure high reliability and smooth deployment.</p></li><li><p>Create and maintain technical documentation, including module specs, API references, and architecture diagrams.</p></li><li><p>Troubleshoot complex technical issues and provide Tier-3 support as needed.</p></li></ul><h3><strong>Continuous Improvement &amp; Upgrades</strong></h3><ul><li><p>Evaluate and adopt new Odoo features, frameworks, and performance optimizations.</p></li><li><p>Support Odoo version upgrades and migration projects (data migration, module updates, conflict resolution).</p></li><li><p>Identify opportunities for automation, performance improvements, and code refactoring.</p></li></ul><h3><strong>Technical Leadership</strong></h3><ul><li><p>Mentor junior developers and support knowledge-sharing across the development team.</p></li><li><p>Participate in building development guidelines, version control standards, and CI/CD improvements.</p></li><li><p>Contribute to architectural decision-making and long-term system roadmap planning.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.</p></li><li><p><strong>4–7 years of experience developing Odoo</strong>, including module customization, Python development, and ORM work.</p></li><li><p>Deep knowledge of Odoo framework (models, views, QWeb, controllers, workflows).</p></li><li><p>Strong Python skills and understanding of modular development.</p></li><li><p>Experience integrating Odoo with external systems (REST APIs, webhooks, middleware).</p></li><li><p>Strong understanding of PostgreSQL, including schema design and query optimization.</p></li><li><p>Familiarity with Linux environments, Git, and deployment workflows.</p></li><li><p>Ability to convert complex business logic into clean, scalable code.</p></li><li><p>Strong problem-solving skills and the ability to troubleshoot complex system issues.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in large-scale Odoo implementations or multi-company environments.</p></li><li><p>Exposure to Odoo Enterprise environment and Odoo.sh.</p></li><li><p>Experience with DevOps pipelines, Docker, CI/CD, or cloud platforms (AWS/GCP).</p></li><li><p>Knowledge of UI/UX customization, Owl framework, or modern front-end tools.</p></li><li><p>Experience working in mobility, manufacturing, supply chain, or operations-heavy industries.</p></li></ul>


ext_id: kw5WmPgPu2
published: 2026-03-16 00:00:00+00:00
title: Senior Odoo Functional Consultant
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/kw5WmPgPu2/Senior-Odoo-Functional-Consultant
experience_level: SE
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We are looking for a <strong>Senior Odoo Functional Consultant</strong> to lead Electrum’s Odoo ecosystem across multiple business domains. In this role, you will own the end-to-end functional architecture of Odoo, drive large-scale process improvements, and guide cross-functional stakeholders in designing scalable workflows that support Electrum’s rapid operational growth.</p><p>You will serve as the primary functional expert for Finance, Supply Chain, Operations, Commercial, and People teams: ensuring that Odoo remains robust, efficient, and aligned with Electrum’s evolving business needs.</p><p>This role is ideal for someone who has led full-cycle Odoo implementations, understands complex business processes, and can translate them into system design with high functional clarity.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Functional Leadership &amp; Architecture</strong></h3><ul><li><p>Lead Odoo functional design across multiple modules, ensuring scalability, reliability, and long-term maintainability.</p></li><li><p>Define system architecture, workflows, integration logic, and functional best practices.</p></li><li><p>Conduct deep-dive process mapping and redesign initiatives across departments.</p></li><li><p>Evaluate module dependencies, customization needs, and system impacts before implementation.</p></li></ul><h3><strong>Project Delivery &amp; Implementation</strong></h3><ul><li><p>Lead end-to-end Odoo implementation for new modules or major enhancements.</p></li><li><p>Create detailed functional specifications, user stories, and acceptance criteria.</p></li><li><p>Oversee configuration, testing, and UAT cycles to ensure smooth deployment.</p></li><li><p>Collaborate closely with developers to align technical development with functional requirements.</p></li><li><p>Manage release cycles, regression testing, and rollout plans for system updates.</p></li></ul><h3><strong>Cross-Functional Collaboration</strong></h3><ul><li><p>Act as the functional advisor to Operations, Supply Chain, Finance, Commercial, and People teams.</p></li><li><p>Provide strategic recommendations to improve process efficiency through Odoo.</p></li><li><p>Manage stakeholder expectations, prioritize requests, and balance short-term needs with long-term system health.</p></li><li><p>Support leadership in decision-making through functional insights and data-driven recommendations.</p></li></ul><h3><strong>User Enablement, Governance &amp; Support</strong></h3><ul><li><p>Establish governance standards for Odoo processes, master data, documentation, and access control.</p></li><li><p>Design training programs and onboarding materials for new users or new modules.</p></li><li><p>Provide Tier-2 functional support for complex issues escalated by users or system administrators.</p></li><li><p>Maintain updated documentation on workflows, SOPs, and configurations.</p></li></ul><h3><strong>Continuous Improvement</strong></h3><ul><li><p>Identify automation opportunities and process enhancements across Odoo modules.</p></li><li><p>Lead assessments of new Odoo features, version upgrades, and ecosystem improvements.</p></li><li><p>Evaluate and implement best practices that improve system performance, data integrity, and user experience.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Bachelor’s degree in Information Systems, Business, Engineering, or related field.</p></li><li><p><strong>5+ years of experience</strong> as an Odoo Functional Consultant, ERP Functional Lead, or Business Systems Analyst.</p></li><li><p>Proven experience leading <strong>full-cycle Odoo implementations</strong>.</p></li><li><p>Deep understanding of business processes across Sales, Inventory, Procurement, Manufacturing, Finance, HR, or Operations.</p></li><li><p>Strong ability to translate complex workflows into functional system design.</p></li><li><p>Experience coordinating with developers and understanding technical implications (Python, XML basics preferred).</p></li><li><p>Excellent communication, stakeholder management, and project leadership skills.</p></li><li><p>Strong analytical mindset with the ability to break down ambiguous problems.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in EV, manufacturing, supply chain, or mobility industries.</p></li><li><p>Familiarity with integration platforms, APIs, or multi-system architecture.</p></li><li><p>Knowledge of Odoo Studio, custom workflows, and module extension logic.</p></li><li><p>Experience in data migration, master data management, or system governance.</p></li></ul>


ext_id: P0yhl20aDD
published: 2026-02-25 00:00:00+00:00
title: Service Advisor
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/P0yhl20aDD/Service-Advisor
experience_level: MI
language: en
has_remote: False
salary_currency: IDR
description:
<h2><strong>About the Role</strong></h2><p>The Service Advisor acts as the bridge between customers, technicians, and operations — ensuring that every service request is handled efficiently, accurately, and with the highest quality standards. This role involves managing service registrations, diagnosing technical issues, coordinating repairs, maintaining accurate service data, and leading technicians to deliver excellent service experiences for both ride-hailing and individual (B2C) customers.</p><p>You will play a key role in maintaining operational excellence across the service center, ensuring all vehicle units — particularly EVs — are serviced, tracked, and ready for operation.</p><h2><strong>What You Will Do</strong></h2><ul><li><p>Register all incoming service requests from customers (ride-hailing and B2C).</p></li><li><p>Serve as the first point of contact and consultant for service-related concerns, providing preliminary diagnosis and solutions for unit issues.</p></li><li><p>Coordinate with and lead technicians to ensure prompt and accurate repairs.</p></li><li><p>Supervise unit preparation before and after service to ensure readiness for deployment.</p></li><li><p>Maintain detailed and accurate service databases — including service records, unit conditions, and issue tracking.</p></li><li><p>Ensure sufficient technician allocation and resources for all service requirements.</p></li><li><p>Monitor service timelines, ensuring efficient turnaround and customer satisfaction.</p></li><li><p>Review vehicle conditions thoroughly and provide clear technical recommendations.</p></li><li><p>Work cross-functionally with operations, logistics, and technical departments to resolve issues efficiently.</p></li><li><p>Support compliance and legal initiatives that improve service operations and safety standards.</p></li><li><p>Contribute to process improvement and service quality enhancement across the network.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>Minimum 2 years of experience in <strong>vehicle technical practice</strong>, preferably in EV or automotive service.</p></li><li><p>Minimum 1 year of experience as a <strong>Service Advisor</strong> or similar customer-facing technical role.</p></li><li><p>Proven experience leading a team of technicians in a fast-paced service environment.</p></li><li><p>Strong ability to diagnose vehicle issues and provide actionable repair recommendations.</p></li><li><p>Excellent coordination skills to ensure technicians work effectively and efficiently.</p></li><li><p>Detail-oriented and proactive in ensuring data accuracy and service quality.</p></li><li><p>Familiarity with Google Workspace tools, especially Google Sheets, for service tracking and reporting.</p></li><li><p>Strong communication and interpersonal skills in Bahasa Indonesia; passive proficiency in English is an advantage.</p></li><li><p>Positive attitude, collaborative mindset, and ability to work well across multiple functions.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Prior experience in electric vehicle (EV) maintenance or service management.</p></li><li><p>Knowledge of basic electrical systems and diagnostic tools.</p></li><li><p>Experience improving service workflows or implementing process automation.</p></li></ul>


ext_id: bI6wWeihEA
published: 2026-03-25 00:00:00+00:00
title: Telesales
location: Jakarta Selatan
location_string: Jakarta Selatan, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/bI6wWeihEA/Telesales
experience_level: EN
language: id
has_remote: False
salary_currency: IDR
description:
<strong>Telesales berperan</strong> sebagai garda terdepan dalam menghubungi inbound leads, memastikan proses konversi berjalan efektif, serta mendukung kelancaran operasional melalui koordinasi lintas tim. Jika Anda memiliki komunikasi yang kuat, persuasif, dan terbiasa bekerja dengan target, posisi ini cocok untuk Anda.<br/><br/>Job Descriptions:<ul><li>Menghubungi <em>inbound leads</em> setiap hari.</li><li>Memastikan jumlah minimum <em>call attempts</em> harian tercapai (benchmark 80–100 panggilan per hari).</li><li>Berkoordinasi dengan tim KYC terkait proses survei.</li><li>Berkoordinasi dengan tim Operasional untuk konfirmasi kedatangan driver (untuk kebutuhan <em>daily forecast</em>).</li><li>Menindaklanjuti <em>rejected RTO leads</em> untuk program rental.</li><li>Menjaga kebersihan data pada CRM dan memperbarui status <em>lead</em> secara akurat.</li><li>Melakukan pelaporan harian terkait: Leads yang dihubungi, <em>Contact rate</em>, <em>Confirmation rate</em>, <em>Closing rate.</em></li></ul><strong>Requirements:</strong><ul><li>Lulusan SMA atau setara (Sarjana menjadi nilai tambah).</li><li>Memiliki pengalaman di bidang <em>Telesales</em>, <em>C</em><em>all center</em>, <em>F</em><em>intech</em>, <em>multi-finance</em>, atau penjualan otomotif.</li><li>Pengalaman menangani <em>inbound leads</em> dengan volume tinggi menjadi nilai lebih.</li><li>Memiliki kemampuan persuasi dan <em>objection handling</em> yang kuat.</li><li>Komunikasi melalui telepon yang jelas dan percaya diri.</li><li>Berpengalaman menggunakan CRM.</li><li>Berorientasi pada target.</li><li>Memiliki kedisiplinan tindak lanjut (<em>follow-up</em>) yang tinggi.</li></ul>


ext_id: d9OsM3USpp
published: 2026-03-06 00:00:00+00:00
title: Warehouse Manager
location: South Jakarta, DKI Jakarta
location_string: South Jakarta, DKI Jakarta, Indonesia
application_url: https://electrummerkmotor.applytojob.com/apply/d9OsM3USpp/Warehouse-Manager
experience_level: SE
language: en
has_remote: False
description:
<h2><strong>About the Role</strong></h2><p>We are looking for a <strong>Warehouse Manager</strong> to lead and optimize Electrum’s warehouse operations, ensuring efficient material flow, accurate inventory, and smooth coordination between supply chain, assembly, service, and logistics teams. This role is responsible for warehouse planning, storage optimization, inbound/outbound control, inventory management, and team leadership—supporting both daily operations and long-term scalability.</p><p>You will work closely with Supply Chain, Procurement, Assembly, Logistics, Service, and Finance teams to maintain high operational standards, control costs, and ensure the availability and accuracy of materials across the Electrum ecosystem.</p><h2><strong>What You Will Do</strong></h2><h3><strong>Warehouse Operations &amp; Execution</strong></h3><ul><li><p>Lead day-to-day warehouse operations, ensuring efficient inbound, storage, picking, packing, and outbound processes.</p></li><li><p>Ensure all materials, spare parts, and finished goods are received, stored, and dispatched with proper documentation and handling.</p></li><li><p>Maintain warehouse layout and space utilization to support operational efficiency and safety.</p></li><li><p>Implement and enforce SOPs for material handling, storage, inventory movement, and safety protocols.</p></li><li><p>Oversee cycle counts, stock takes, and reconciliation activities to maintain high inventory accuracy.</p></li></ul><h3><strong>Inventory Control &amp; Data Management</strong></h3><ul><li><p>Maintain real-time, accurate inventory data in the Warehouse Management System (WMS) or ERP.</p></li><li><p>Analyze inventory variances and drive root-cause investigations to reduce errors and losses.</p></li><li><p>Monitor stock levels and provide timely updates to Procurement and Planning on replenishment needs.</p></li><li><p>Ensure FIFO/FEFO practices are executed across all product categories.</p></li><li><p>Track and report key metrics such as inventory accuracy, pick accuracy, order fulfillment rate, and stock aging.</p></li></ul><h3><strong>Team Leadership &amp; Development</strong></h3><ul><li><p>Manage and mentor warehouse supervisors, coordinators, and operators.</p></li><li><p>Plan staffing requirements and schedule shifts to meet operational demands.</p></li><li><p>Conduct regular performance evaluations, provide coaching, and manage discipline when required.</p></li><li><p>Drive training programs to improve warehouse productivity, safety, and accuracy.</p></li></ul><h3><strong>Cross-Functional Coordination</strong></h3><ul><li><p>Collaborate with Procurement, Planning, Logistics, and Assembly teams to ensure seamless material flow.</p></li><li><p>Coordinate with Service and CX teams for urgent spare-part requests and issue resolution.</p></li><li><p>Work with Finance to support audits, stock reconciliations, and cost control initiatives.</p></li><li><p>Support Product and Engineering teams in managing parts trials, quality issues, and serial-tracking requirements.</p></li></ul><h3><strong>Safety, Compliance &amp; Continuous Improvement</strong></h3><ul><li><p>Ensure warehouse operations comply with safety regulations, material handling standards, and internal policies.</p></li><li><p>Conduct routine safety inspections and training sessions to maintain a safe work environment.</p></li><li><p>Lead continuous improvement initiatives to enhance productivity, reduce cost, and minimize operational errors.</p></li><li><p>Introduce improvements in storage systems, workflow automation, and warehouse best practices.</p></li></ul><h2><strong>What You Bring</strong></h2><ul><li><p>5–8 years of experience in warehouse operations, distribution, or supply chain management.</p></li><li><p>Strong understanding of warehouse processes, inventory control, and material planning.</p></li><li><p>Experience using WMS/ERP systems and comfortable working with data and reporting.</p></li><li><p>Proven leadership skills with experience managing and developing warehouse teams.</p></li><li><p>Strong problem-solving ability with operational discipline and attention to detail.</p></li><li><p>Good communication and collaboration skills across departments.</p></li><li><p>Ability to thrive in a fast-paced, high-volume operational environment.</p></li></ul><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in automotive, EV, manufacturing, or logistics environments.</p></li><li><p>Familiarity with Lean, 5S, Kaizen, or other continuous improvement frameworks.</p></li><li><p>Experience in serial-number management, battery tracking, or component traceability.</p></li><li><p>Knowledge of safety standards for handling electrical or high-value components.</p></li></ul>


ext_id: 277
published: 2026-03-25 00:56:17+00:00
title: Team Lead (Supervisor)
location: Cebu City, Central Visayas, PH
location_string: Cebu City, Central Visayas, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/277
experience_level: SE
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer care, and we need your help!<br/><br/>We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training  and career pathing plans.<br/><br/>As Team Lead, You Will…<br/><br/>   • Manage and supervise CSRs<br/>   • Ensure proficient training, professional development, and employee engagement is sustained in order to prepare, grow, and retain employees<br/>   • Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements<br/>   • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas<br/>   • Use critical thinking to develop solutions to improve business performance and partner success<br/>   • Motivate teams through relationship building and real-time coaching<br/>   • Develop incentive programs to motivate CSRs to achieve desired outcomes<br/>   • Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team<br/>   • Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues<br/>   • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings<br/>   • Gain expert level knowledge on all partner products and promotions<br/>   • Demonstrate a positive work ethic and commitment to achieve the best possible outcomes<br/>   • Act as a role model and exemplify our 10 Things (cultural values)<br/><br/>As Team Lead, You Have…<br/><br/>   • High school diploma or equivalent (required)<br/>   • Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)<br/>   • 1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role<br/>   • Experience dealing with escalated issues in a contact center capacity<br/>   • The ability to type 30 WPM with accuracy<br/>   • Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset<br/>   • The ability to use spreadsheet applications to maintain and develop operational reporting<br/>   • Exceptional time management, organizational and prioritization skills to complete work in a timely manner<br/>   • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment<br/>   • The ability to work a variety of shifts, including days, evenings and holidays


ext_id: 313
published: 2026-03-25 00:56:17+00:00
title: Team Lead (Supervisor)
location: NCR, PH
location_string: Metro Manila, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/313
experience_level: SE
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer care, and we need your help!<br/><br/>We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training  and career pathing plans.<br/><br/>As Team Lead, You Will…<br/><br/>   • Manage and supervise CSRs<br/>   • Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees<br/>   • Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements<br/>   • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas<br/>   • Use critical thinking to develop solutions to improve business performance and partner success<br/>   • Motivate teams through relationship building and real-time coaching<br/>   • Develop incentive programs to motivate CSRs to achieve desired outcomes<br/>   • Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team<br/>   • Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues<br/>   • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings<br/>   • Gain expert level knowledge on all partner products and promotions<br/>   • Demonstrate a positive work ethic and commitment to achieve the best possible outcomes<br/>   • Act as a role model and exemplify our 10 Things (cultural values)<br/><br/>As Team Lead, You Have…<br/><br/>   • High school diploma or equivalent (required)<br/>   • Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)<br/>   • 1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role<br/>   • Experience dealing with escalated issues in a contact center capacity<br/>   • The ability to type 30 WPM with accuracy<br/>   • Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset<br/>   • The ability to use spreadsheet applications to maintain and develop operational reporting<br/>   • Exceptional time management, organizational and prioritization skills to complete work in a timely manner<br/>   • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment<br/>   • The ability to work a variety of shifts, including days, evenings and holidays


ext_id: 327
published: 2026-03-25 00:56:17+00:00
title: Real Time Analyst
location: NCR, PH
location_string: Metro Manila, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/327
experience_level: MI
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/>We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.<br/>As Real Time Analyst, You Will…<br/>   • Evaluate large amounts of data<br/>   • Communicate data in a clear and concise manner to Management Teams, Team Leaders and team members<br/>   • Adjust staffing and scheduling according to the changing needs of the business<br/>   • Solicit extra hours or voluntary time off where applicable, to ensure staffing meets forecasted volumes for clients<br/>   • Monitor schedules and escalate issues regarding attendance adherence<br/>   • Work with team members to ensure they know their statistics related to the schedule<br/>As Real Time Analyst, You Have…<br/>   • High school diploma or equivalent (required)<br/>   • Some post-secondary or completion of post-secondary schooling (preferred)<br/>   • Good communication skills<br/>   • Advanced knowledge of MS Word and Excel<br/>   • Adaptability to learn a variety of software programs<br/>   • A high level of accuracy with regards to data entry<br/>   • Strong analytical and problem solving skills<br/>   • Willingness to learn and adapt to working in a new environment<br/>   • The ability to multitask and self-manage your work day


ext_id: 336
published: 2026-03-09 15:16:59+00:00
title: Resource Planner
location: NCR, PH
location_string: Metro Manila, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/336
experience_level: MI
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We are changing the way people think about customer service, and we need your help!<br/><br/>We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view. This role is responsible for scheduling, tracking and assisting in the execution of intraday staffing management, ensuring staffing levels are sufficient to meet our overall performance goals.<br/><br/>As Resource Planner, You Will…<br/>   • Manage all day-to-day activities in Workforce Management<br/>   • Manage schedules, exceptions, data tracking and Service Levels<br/>   • Monitor daily Key Performance Indicators to diagnose emerging trends and adjust staffing as required<br/>   • Maintain employee information and its accuracy on an ongoing basis<br/>   • Plan and create new hire schedules while tracking shift availability<br/>   • Report by program as required<br/><br/>As Resource Planner, You Have…<br/><br/>   • University or College Degree in a related discipline - Computer Science, Marketing, Communications or Business (a combination of work experience and education will be considered)<br/>   • Advanced knowledge of MS Word, MS Excel and Outlook<br/>   • Adaptability to learn a variety of software programs including Aspect, Teleopti and Genesys (prior experience in one of these platforms is considered an asset)<br/>   • High level of accuracy regarding data entry<br/>   • Strong analytical and problem solving skills<br/>   • Willingness to learn and adapt to working in a fast-paced environment<br/>   • The ability to multitask and self-manage the work day


ext_id: 473
published: 2026-03-25 00:56:18+00:00
title: Quality Assurance Analyst (Contact Center)
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/473
experience_level: MI
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer service, and we need your help!<br/><br/>We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.<br/><br/>As Quality Assurance Analyst, You Will…<br/><br/>   • Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed<br/>   • Complete Quality Assurance and coaching session reports on a weekly basis<br/>   • Attend and participate in meetings with supervisors and managers to review monitoring lists<br/>   • Attend and participate in partner and internal calibration meetings<br/>   • Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers<br/>   • Report scripting problems or questions from callers to appropriate departments<br/>   • Distribute partner and company related correspondence to all CSRs/Tier 2 team members<br/>   • Perform other duties as assigned<br/>As Quality Assurance Analyst, You Have…<br/><br/>   • High school diploma or equivalent (required)<br/>   • 1 year of front-line contact center experience (preferred)<br/>   • 1-2 years of Quality Assurance experience (preferred)<br/>   • Intermediate knowledge of MS Excel, MS Word and MS Office (required)<br/>   • Ability to type 30 wpm minimum with accuracy<br/>   • Strong verbal and written communication skills, including spelling and grammar<br/>   • Excellent organizational and time management skills<br/>   • Ability to make fair and consistent judgments and decisions<br/>   • Ability to multi-task under high-pressure situations<br/>   • Ability to solve problems and offer suggestions in a positive and developmental manner<br/>   • Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls<br/>   • Ability to perform basic mathematical functions to ensure scoring accuracy<br/>   • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds<br/>   • Ability to work a variety of shifts including days, afternoons, evenings and holidays


ext_id: 586
published: 2026-03-25 00:56:18+00:00
title: Salesforce Expert
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/586
experience_level: SE
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>Reporting to the Vice President of Digital Solutions, the Salesforce Expert is responsible for being the technical expert and lead on supporting the varied needs of our clients' use of Salesforce.<br/><br/>The ideal candidate should already have the necessary certifications to fulfill vendor partner requirements from Salesforce. In addition to the Salesforce expertise, the selected candidate must also be engaging, creative, curious, a self-starter and, from time to time, able to engage with clients directly.<br/><br/>As Salesforce Expert, You Will…<br/>   • Be responsible for being the technical expert on various aspects of Salesforce set-up and configuration from a client perspective<br/>   • Provide advisory leadership in our solutions approach to solving client requirement that depend on Salesforce<br/>   • Create and manage a master project plan, including management of project progress, scope, budget and timelines<br/>   • Manage the work we take on to support and/or configure client systems on time and within established budget(s)<br/>   • Manage our Partner Vendor certifications by staying up to date on the relevant certifications we need to support our partner status and client needs<br/>   • Provide expertise on Salesforce AI and Automation tools<br/>   • Facilitate and/or create knowledge transfer materials so clients can self-support when necessary<br/>   • Partner with departmental leaders, and key stakeholders, in the maintenance of an enterprise organizational structure that remains consistent across the HCM and other related technology<br/>   • Support relationship with Salesforce account executive globally (does not need to be the main point of contact)<br/>   • Assess business needs of IntouchCX generally and advise on ongoing certification needs<br/><br/>As Salesforce Expert, You Have…<br/>   • Advanced degree, with preference for technology, ideally Information Systems and/or Business Management<br/>   • Minimum of 5 years of experience with Salesforce<br/>   • Asset would be completed/current Service Cloud and Experience Cloud certifications (among others)<br/>   • Equivalent project lead experience (minimum 3 years)<br/>   • Previous experience with change management or business transformation projects<br/>   • Previous experience with projects involving integrations, workflow automation, and solutions involving multiple systems<br/>   • Experience as a Business Analyst an asset<br/>   • Experience managing relationships internal and external, including helping navigate through barriers and aid in solutions<br/>   • Experience working in a team capacity on various projects<br/>   • Skilled in technology coupled with business acumen to deliver complex solutions<br/>   • Able to work independently as well as on a team<br/>   • Hands-on experience leading Salesforce implementation projects<br/>   • Various level 2 certifications that allow us to gain Vendor Partner status immediately<br/>   • Practiced in interacting with clients<br/>   • Exceptional analytical and problem-solving skills<br/>   • Strong technical management and support skills, specifically able to work with end users to identify and resolve business issues in an innovative manner


ext_id: 645
published: 2026-03-25 00:56:18+00:00
title: Team Lead (Supervisor)
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/645
experience_level: SE
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer care, and we need your help!<br/><br/>We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training  and career pathing plans.<br/><br/>As Team Lead, You Will…<br/>   • Manage and supervise CSRs<br/>   • Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees<br/>   • Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements<br/>   • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas<br/>   • Use critical thinking to develop solutions to improve business performance and partner success<br/>   • Motivate teams through relationship building and real-time coaching<br/>   • Develop incentive programs to motivate CSRs to achieve desired outcomes<br/>   • Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team<br/>   • Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues<br/>   • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings<br/>   • Gain expert level knowledge on all partner products and promotions<br/>   • Demonstrate a positive work ethic and commitment to achieve the best possible outcomes<br/>   • Act as a role model and exemplify our 10 Things (cultural values)<br/>As Team Lead, You Have…<br/>   • High school diploma or equivalent (required)<br/>   • Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)<br/>   • 1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role<br/>   • Experience dealing with escalated issues in a contact center capacity<br/>   • The ability to type 30 WPM with accuracy<br/>   • Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset<br/>   • The ability to use spreadsheet applications to maintain and develop operational reporting<br/>   • Exceptional time management, organizational and prioritization skills to complete work in a timely manner<br/>   • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment<br/>   • The ability to work a variety of shifts, including days, evenings and holidays


ext_id: 1038
published: 2026-03-25 00:56:18+00:00
title: Scheduling Specialist
location: NCR, PH
location_string: Metro Manila, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/1038
experience_level: MI
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. Reporting to the Manager of Resource Planning, this role will also be responsible for ongoing analysis and continuous improvement.<br/><br/><br/>As Scheduling Specialist, You Will…<br/>   • Assist with schedule and tracker management to ensure that all schedules are generated properly<br/>   • Identify customer contact trends to ensure appropriate resources are utilized<br/>   • Manage schedule information for new and existing employees in multiple locations using a workforce software program<br/>   • Ensure employee information is accurately entered and maintained on an ongoing basis<br/>   • Ensure trackers related to headcount, absenteeism, etc are constantly reviewed and updated<br/>   • Update parameters within the Workforce Management System to ensure efficient scheduling of resources to meet service level and productivity goals<br/>   • Work closely with the Operations Team to ensure availabilities are conducive to the business needs<br/><br/><br/>As Scheduling Specialist, You Have…<br/>   • A post-secondary degree or certificate with a focus on Business Administration (a combination of work experience and education will be considered)<br/>   • Experience with workforce management systems (asset)<br/>   • Advanced knowledge of Microsoft Excel (asset)<br/>   • Knowledge of contact center operations, functions and business processes<br/>   • Strong technical, analytical and problem solving skills<br/>   • Superior attention to detail with an eye for accuracy<br/>   • The ability to adapt to change in an innovative and fast paced environment<br/>   • Strong organizational skills and the ability to follow through on projects<br/>   • Excellent written and verbal communication skills<br/>   • The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment


ext_id: 1166
published: 2026-03-25 00:56:18+00:00
title: Team Lead (Supervisor)
location: Cairo, Cairo Governorate, EG
location_string: Cairo, Cairo Governorate, Egypt
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/1166
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer care, and we need your help!<br/><br/>We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training  and career pathing plans.<br/><br/>As Team Lead, You Will…<br/>   • Manage and supervise CSRs<br/>   • Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees<br/>   • Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements<br/>   • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas<br/>   • Use critical thinking to develop solutions to improve business performance and partner success<br/>   • Motivate teams through relationship building and real-time coaching<br/>   • Develop incentive programs to motivate CSRs to achieve desired outcomes<br/>   • Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team<br/>   • Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues<br/>   • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings<br/>   • Gain expert level knowledge on all partner products and promotions<br/>   • Demonstrate a positive work ethic and commitment to achieve the best possible outcomes<br/>   • Act as a role model and exemplify our 10 Things (cultural values)<br/><br/>As Team Lead, You Have…<br/>   • Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)<br/>   • 1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role<br/>   • Experience dealing with escalated issues in a contact center capacity<br/>   • The ability to type 30 WPM with accuracy<br/>   • Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset<br/>   • The ability to use spreadsheet applications to maintain and develop operational reporting<br/>   • Exceptional time management, organizational and prioritization skills to complete work in a timely manner<br/>   • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment<br/>   • The ability to work a variety of shifts, including days, evenings and holidays


ext_id: 2122
published: 2026-03-25 00:56:19+00:00
title: Senior Financial Analyst
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/2122
experience_level: SE
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/>We are changing the way people think about customer service, and we need your help!<br/>We are seeking a Senior Financial Analyst to join our Finance team. We’re looking for someone with the vision, experience and passion to make a tangible contribution to our entrepreneurial culture. The ideal candidate will have an analytical mindset and a drive to deliver accurate results for our management team and clients.<br/><br/>As a Senior Financial Analyst, You Will…<br/>   • Manages financial planning, budgeting, and forecasting for key expense accounts, including but not limited to salaries &amp; fringe benefits, occupancy, systems, marketing, and travel across the global departments.<br/>   • Creates variance analysis reports and financial models for executive consumption and decision making.<br/>   • Leads real-time financial performance monitoring.<br/>   • Escalates any financial issues to management.<br/>   • Provide recommendations to department leaders and executive to improve financial performance execution on key areas of spend.<br/>   • Provide recommendations to improve forecast accuracy and timeliness.<br/>   • Develop new processes and models to capture and report on data more efficiently.<br/>   • Presents detailed monthly financial reports to managers.<br/>   • Uses popular financial planning and analysis software to build reporting, dashboards, specific to each department receiving support.<br/>   • Collaborates with senior members of the accounting and finance teams, as well as department leaders who are responsible for significant spend<br/><br/>As a Senior Financial Analyst, You Have...<br/>   • Post-secondary education in Finance<br/>   • 3-5 years of experience in a related field<br/>   • Proficiency in IFRS<br/>   • Expertise in management reporting<br/>   • Advanced Excel skills<br/>   • Familiarity with financial modeling tools<br/>   • Experience with ERP Systems, specifically Oracle (NetSuite)<br/>   • Ability to work 3 PM to 12 AM from our campus in Hyderabad<br/>   • Analytical and problem solving experience with attention to detail<br/>   • Proven ability to work effectively in a team environment as well as independently with minimal supervision<br/>   • Proven interpersonal and communication skills to develop internal relationships/ partnerships with multiple stakeholders<br/>   • Exceptional organizational and multitasking skills, with the ability to complete tasks quickly in a high energy environment


ext_id: 3095
published: 2026-03-25 00:56:19+00:00
title: Google Cloud Platform Administrator
location: NCR, PH
location_string: Metro Manila, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/3095
experience_level: MI
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/>We are currently seeking a highly skilled and experienced Google Cloud Platform (GCP) Administrator to join our dynamic team. This role is crucial for managing and optimizing our cloud infrastructure to support our data architects and reporting analysts, ensuring high performance and reliability of our data operations.<br/><br/>As Google Cloud Platform Administrator, You Will…<br/>   • Administer and manage Google Cloud Platform services and infrastructure, supporting solutions including BigQuery, Bigtable, and Compute Engine<br/>   • Collaborate with data architects to implement and maintain scalable and efficient GCP environments tailored to the company's data handling and analysis needs<br/>   • Respond to and resolve infrastructure issues, providing tier-2 support as needed to ensure continuous service availability and performance<br/>   • Work with reporting analysts to optimize data flows, queries, and storage to improve report generation speed and accuracy<br/>   • Implement and maintain security policies and compliance in line with company standards and regulatory requirements, managing IAM roles and permissions<br/>   • Configure and maintain security groups, firewall rules, and other network security measures (isolation and segmentation) to prevent unauthorized access with guidance from the IT Network Engineering and Security Teams<br/>   • Configure Google Cloud security tools such as Security Command Center, Event Threat Detection, and Cloud Security Scanner to export event and alert data for monitoring by the centralized Security Team<br/>   • Manage data encryption methods both at rest and in transit with guidance from the Security Team<br/>   • Automate common operations and deployment tasks using scripting languages and GCP automation tools<br/>   • Monitor cloud resources, analyze usage statistics, and implement cost-saving measures to manage expenses effectively<br/>   • Stay updated with new GCP features and technologies, assessing their potential benefit and applicability to our business needs<br/>   • Document configurations, procedures, and changes in the cloud environment<br/>   • Facilitate the migration of services and applications to GCP, ensuring minimal downtime and data integrity<br/><br/>As Google Cloud Platform Administrator, You Have…<br/>   • Bachelor’s degree in Computer Science, Information Technology, or a related field<br/>   • Proven 2+ years experience as a cloud administrator, specifically with Google Cloud Platform services<br/>   • Strong understanding of cloud infrastructure management and deployment, including compute, networking, storage, and database GCP services<br/>   • Understanding of core network security concepts such as network segmentation (VLANs, subnetting), and access control (Firewalls, ACLs) and how to apply those concepts in a Google cloud environment<br/>   • Experience with infrastructure as code tools (e.g., Terraform, Cloud Deployment Manager)<br/>   • Proficient in scripting languages such as Python and/or Bash for automation tasks<br/>   • Google Cloud Certified at a professional or higher level in IT or Cybersecurity<br/>   • Experience in a BPO or similar high-demand IT environment.<br/>   • Solid knowledge of SQL and experience with database administration<br/>   • Familiarity with data governance and compliance standards relevant to BPOs<br/>   • Excellent problem-solving skills and the ability to work under pressure<br/>   • Strong interpersonal and communication skills to effectively collaborate with team members and other stakeholders


ext_id: 3608
published: 2026-03-25 00:56:19+00:00
title: Senior Test Lead
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/3608
experience_level: SE
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We are looking for a Senior Test Lead who will have an opportunity to be part of the growing product development team that should own the responsibility to test plans, and implement and execute test cases. The ideal candidate will be the technical lead for a team of testers based onsite and offsite.<br/><br/>As Senior Test Lead, You Will…<br/>   • Review and analyze system specifications<br/>   • Collaborate with Quality Assurance Engineers to develop effective strategies and test plans<br/>   • Execute test cases (manual or automated) and analyze results<br/>   • Evaluate product code according to specifications<br/>   • Create logs to document testing phases and defects<br/>   • Report bugs and errors to development teams<br/>   • Help troubleshoot issues<br/>   • Conduct post-release/post-implementation testing<br/>   • Work with cross-functional teams to ensure quality throughout the software development lifecycle<br/>   • Provide strong technical leadership in Quality Assurance Engineering towards delivering Standalone/Cloud based APIs<br/>   • Deliver test suites for highly scalable and reliable business applications using latest web technologies and cloud services<br/>   • Maintain a suite of existing web applications and services by implementing new features and fixing critical bugs<br/>   • Actively participate in enhancing the QA and automation frameworks<br/>   • Build and Automate end-to-end test scenarios and simulate device behaviors via tests<br/>   • Research, visualize, and interpret Big Data to suite business needs<br/>   • Be the link between the technical architects and developers non-technical personnel translating business requirements into functional requirements<br/>   • Focus on the quality delivery for product releases<br/>   • Build a strong automation team<br/><br/>As Senior Test Lead, You Have…<br/>   • A graduate with a minimum 5 years experience as a Senior Software Tester/Software Tester<br/>   • Proven experience as a Quality Assurance Tester or similar role<br/>   • Experience in project management and QA methodology<br/>   • Familiarity with Agile frameworks and regression testing is a plus<br/>   • Previous experience writing manual test cases<br/>   • Knowledge of Automation tools is added advantage (JMeter, BladeMeter etc.,)<br/>   • Experience with test plan and execution<br/>   • Working knowledge of test management software (e.g.Jira, qTest, Zephyr) and SQL<br/>   • Advanced skills with Google Sheets, MS Excel and Word, PowerPoint/Google Slides<br/>   • Ability to document and troubleshoot errors<br/>   • Excellent communication skills<br/>   • Attention to detail<br/>   • Analytical mind and problem-solving aptitude<br/>   • Strong organizational skills


ext_id: 3940
published: 2026-03-25 00:56:19+00:00
title: Quality Assurance Analyst/Training Facilitator (French/English Bilingual)
location: Cairo, Cairo Governorate, EG
location_string: Cairo, Cairo Governorate, Egypt
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/3940
experience_level: MI
language: en
has_remote: False
salary_currency: CAD
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We are changing the way people think about customer service, and we need your help!<br/><br/>Are you a leader with a passion to help people learn? We’re looking for a Quality Assurance Analyst/Training Facilitator (French/English Bilingual) to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. This role is responsible for delivering training materials to our team members using creative teaching techniques. We’re looking for a performance-driven individual who is eager to innovate new opportunities.<br/><br/>As Quality Assurance Analyst/Training Facilitator (French/English Bilingual), You Will…<br/><br/>Main Responsibilities<br/>   • Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed<br/>   • Complete Quality Assurance and coaching session reports on a weekly basis<br/>   • Attend and participate in meetings with supervisors and managers to review monitoring lists<br/>   • Attend and participate in partner and internal calibration meetings<br/>   • Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers<br/>   • Report scripting problems or questions from callers to appropriate departments<br/>Secondary Responsibilities<br/>   • Provide training to new and existing employees<br/>   • Develop and deliver training plans and curriculum to classes of up to 25 people<br/>   • Develop and utilize a variety of creative teaching techniques<br/>   • Develops and administers knowledge assessment testing<br/>   • Assist with QA monitoring, feedback and coaching<br/>   • Maintain up-to-date reporting on training progress, effectiveness and improvements<br/>   • Perform other duties as assigned<br/><br/>As Quality Assurance Analyst/Training Facilitator, (French/English Bilingual) You Have…<br/>   • BS/BA in Education or Business Administration is required<br/>   • Must be fully bilingual in both English and French, written and verbal<br/>   • 3+ years previous contact center experience preferred<br/>   • 1-2 years of Quality Assurance experience (preferred)<br/>   • Knowledge of adult learning principles and the ability to implement these principles into a training curriculum<br/>   • Experience in customer service training<br/>   • Intermediate knowledge of MS Excel, MS Word and MS Office (required)<br/>   • Strong verbal and written communication skills, including spelling and grammar<br/>   • Excellent organizational and time management skills<br/>   • Ability to multi-task under high-pressure situations<br/>   • Ability to solve problems and offer suggestions in a positive and developmental manner<br/>   • Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls<br/>   • Ability to perform basic mathematical functions to ensure scoring accuracy<br/>   • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds<br/>   • Valid travel documents for international travel


ext_id: 4473
published: 2026-03-25 00:56:19+00:00
expired: 2026-03-27 14:35:42+00:00
title: Quality Assurance Analyst
location: Cebu City, Central Visayas, PH
location_string: Cebu City, Central Visayas, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/4473
experience_level: MI
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer service, and we need your help!<br/><br/>We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.<br/><br/>As Quality Assurance Analyst, You Will…<br/><br/>   • Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed<br/>   • Complete Quality Assurance and coaching session reports on a weekly basis<br/>   • Provide floor support, which can include actively taking phone calls<br/>   • Attend and participate in meetings with supervisors and managers to review monitoring lists<br/>   • Attend and participate in partner and internal calibration meetings<br/>   • Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers<br/>   • Report scripting problems or questions from callers to appropriate departments<br/>   • Distribute partner and company related correspondence to all CSRs/Tier 2 team members<br/>   • Perform other duties as assigned<br/><br/>As Quality Assurance Analyst, You Have…<br/><br/>   • High school diploma or equivalent (required)<br/>   • 1 year of front-line contact center experience (preferred)<br/>   • 1-2 years of Quality Assurance experience (preferred)<br/>   • Intermediate knowledge of MS Excel, MS Word and MS Office (required)<br/>   • Ability to type 30 wpm minimum with accuracy<br/>   • Strong verbal and written communication skills, including spelling and grammar<br/>   • Excellent organizational and time management skills<br/>   • Ability to make fair and consistent judgments and decisions<br/>   • Ability to multi-task under high-pressure situations<br/>   • Ability to solve problems and offer suggestions in a positive and developmental manner<br/>   • Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls<br/>   • Ability to perform basic mathematical functions to ensure scoring accuracy<br/>   • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds<br/>   • Availability to work a variety of shifts including early mornings, afternoons, evenings and holidays is required


ext_id: 4475
published: 2026-03-25 00:56:19+00:00
title: Training Facilitator
location: Cebu City, Central Visayas, PH
location_string: Cebu City, Central Visayas, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/4475
experience_level: MI
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We are changing the way people think about customer service, and we need your help! We’re seeking a Trainer to deliver training modules and run classes for our team members.<br/><br/>Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.<br/><br/>As Training Facilitator, You Will…<br/><br/>   • Provide training to new and existing employees<br/>   • Develop and deliver training plans and curriculum to classes of up to 25 people<br/>   • Develop and utilize a variety of creative teaching techniques<br/>   • Develops and administers knowledge assessment testing<br/>   • Assist with QA monitoring, feedback and coaching<br/>   • Maintain up-to-date reporting on training progress, effectiveness and improvements<br/>   • Stay informed of current client products and services<br/>   • Interact with partners, ensuring they understand the training environment, successes and opportunities for development<br/>   • Manage new Trainers and Training Facilitators<br/>   • International Travel is Required<br/><br/>As Training Facilitator, You Have…<br/><br/>   • BS/BA in Education or Business Administration or equivalent work experience preferred<br/>   • Knowledge of adult learning principles and the ability to implement these principles into a training curriculum<br/>   • 3+ years previous contact center experience preferred<br/>   • Experience in customer service training<br/>   • Experience in coaching and mentoring<br/>   • Knowledge of existing and emerging training methods and tools<br/>   • Knowledge of call center systems, ACD/IVR and performance statistics<br/>   • Strong verbal and written communication skills, including presentation skills<br/>   • Strong analytical and problem solving skills<br/>   • Ability to build rapport with clients and interact with team members at various position levels<br/>   • Ability to multitask effectively and work in a fast paced environment<br/>   • Ability to develop employees through positive motivation<br/>   • Ability to adapt to change and innovation<br/>   • Ability to potentially travel<br/>   • Skills in MS Office programs (Word, Excel and PowerPoint)<br/>   • Valid travel documents for international travel


ext_id: 5508
published: 2026-02-12 09:00:31+00:00
title: Operations Manager
location: Clark Freeport, Central Luzon, PH
location_string: Clark Freeport Zone, Central Luzon, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/5508
experience_level: MI
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day-to-day operational activities including managing Key Performance Indicators (KPIs), managing Service Levels and coaching and recruiting Team Leaders.<br/><br/><br/>As Operations Manager, You Will…<br/><br/>   • Ensure proper planning, staffing and direction of the operational functions<br/>   • Manage and supervise teams<br/>   • Ensure proficient training, professional development and employee engagement to prepare, grow and retain employees<br/>   • Manage operational performance to meet KPI targets and Service Level Agreements through optimum quality and service<br/>   • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas<br/>   • Develop customized reporting to measure and track operational statistics, data and results<br/>   • Develop solutions to improve business performance and partner success<br/>   • Use analytics, investigation and reasoning to quickly develop solutions for ad hoc issues<br/>   • Motivate teams through relationship building and real-time coaching<br/>   • Develop and deploy incentive programs to motivate employees to achieve desired outcomes<br/>   • Authorize and coordinate changes in staffing schedules by collaborating with the Operations Support Team and/or Workforce Management Team<br/>   • Collaborate with other departments within the organization (HR, IT, etc) to resolve issues<br/>   • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings<br/><br/><br/>As Operations Manager, You Have…<br/><br/>   • Completion of post-secondary education (a major in Business or Commerce will be considered an asset)<br/>   • A minimum of 5 years of experience in the contact center industry<br/>   • At least 3 years of experience in an Operations Management role overseeing front-line employees<br/>   • Experience in client relationship management and employee development/coaching<br/>   • Experience dealing with escalated issues in a contact center capacity<br/>   • The ability to successfully work across cross-functional teams<br/>   • A positive work ethic and commitment to achieve the best possible outcomes<br/>   • The passion to be a role model that exemplifies our 10 Things (cultural values)<br/>   • Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner<br/>   • Excellent communication skills; listening, verbal and written<br/>   • Ability to assess the “big picture” and draw connections between inputs and outputs<br/>   • Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations<br/>   • Ability to use spreadsheet applications to maintain and develop operational and financial data reporting<br/>   • Ability to type 30 WPM with accuracy<br/>   • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment<br/>   • Strong knowledge of Google Suite (Sheets, Slides, Docs, Drive) preferred


ext_id: 5752
published: 2026-03-25 00:56:20+00:00
title: Senior Technical Associate
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/5752
experience_level: SE
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re looking for a Senior Technical Associate for ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans.<br/><br/>As Senior Technical Associate, You Will…<br/><br/>   • Identify product issues and improvement opportunities<br/>   • Analyze data to understand emerging trends to either suggest improvements (or) escalate this to the product team<br/>   • Coordinate end to end incidents by identifying and reporting to appropriate teams to reduce the impact of business and operations<br/>   • Serve as a point of contact for Partner escalations<br/>   • Conduct incident review and follow up on action items<br/>   • Identify and triage issue discovery and prioritization for large scale issues<br/>   • Use critical thinking to develop solutions to improve business performance and partner success<br/>   • Identify product and tool issues, bugs and other improvement opportunities<br/>   • Reproduce Issues and capture logs as needed<br/>   • Help Tier 1 and Tier 2 with any tool issues and to help address escalations<br/>   • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings<br/>   • Provide information and place appropriate notes in the system indicating what action was taken or needs to be taken for issues and incidents reported<br/>   • Ensure policies and procedures are followed on all tickets<br/>   • Handle VPN/Proxy Issues, Geo Filtering and speed bump issues<br/>   • Assess scope and impact of product level outages by assigning severity to our product outages and involving other teams as needed<br/>   • Maintain thorough knowledge of systems so that the information can be researched and proper information is given<br/>   • Learn and retain a thorough working knowledge of all existing and new process and procedures<br/>   • Attend team meetings/additional training sessions as scheduled<br/>   • Demonstrate a positive work ethic and commitment to achieve the best possible outcomes<br/>   • Act as a role model and exemplify our 10 Things (cultural values)<br/><br/>As Senior Technical Associate, You Have…<br/><br/>   • Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)<br/>   • 3-4 years of experience in Technical Support Service industry<br/>   • Experience working with Google Workspace, JIRA, Confluence, Kibana, Tableau, Zendesk, SQL, or similar products<br/>   • Strong technical support experience and background with ability to understand and diagnose issues with exceptional troubleshooting skills and strong communication skills<br/>   • Data analysis experience preferred<br/>   • Excellent communication skills both verbal and written communication with the ability to speak accurately, using proper grammar, good enunciation<br/>   • Ability to communicate and engage in discourse fluently<br/>   • Have strong familiarity in data analysis/visualizations, trend analysis, troubleshooting, and critical thinking<br/>   • Experienced in reporting and dashboard creation<br/>   • Experience with either Streaming, Gaming, Tooling, Membership and Billing, and any Cloud/SAAS Platforms<br/>   • Experience in cross functional stakeholder management and able to take ownership and coordinate with multiple teams and create strong working relationships<br/>   • Knowledge and fair understanding of open connect/platforms<br/>   • High proficiency in escalation trend analysis and can identify incidents proactively<br/>   • Ability to create and write knowledge base articles as needed<br/>   • Experience dealing with escalated issues in a contact center capacity<br/>   • The ability to type 30 WPM with accuracy<br/>   • The ability to use spreadsheet applications to maintain and develop operational reporting<br/>   • Exceptional time management, organizational and prioritization skills to complete work in a timely manner<br/>   • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment<br/>   • Identify opportunities for process improvement and efficiency gains within the issue triage workflow<br/>   • The ability to work a variety of shifts, including days, evenings and holidays


ext_id: 5822
published: 2026-03-25 00:56:20+00:00
title: Team Lead (Japanese/English Bilingual)
location: Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
location_string: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/5822
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer care, and we need your help!<br/><br/>We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training  and career pathing plans.<br/><br/><br/>As Team Lead (Japanese/English Bilingual), You Will…<br/><br/>   • Manage and supervise CSRs<br/>   • Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees<br/>   • Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements<br/>   • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas<br/>   • Use critical thinking to develop solutions to improve business performance and partner success<br/>   • Motivate teams through relationship building and real-time coaching<br/>   • Develop incentive programs to motivate CSRs to achieve desired outcomes<br/>   • Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team<br/>   • Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues<br/>   • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings<br/>   • Gain expert level knowledge on all partner products and promotions<br/>   • Demonstrate a positive work ethic and commitment to achieve the best possible outcomes<br/>   • Act as a role model and exemplify our 10 Things (cultural values)<br/><br/><br/>As Team Lead (Japanese/English Bilingual), You Have…<br/><br/>   • High school diploma or equivalent (required)<br/>   • Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)<br/>   • Must be fluent in Japanese and English, written and oral<br/>   • 1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role<br/>   • Experience dealing with escalated issues in a contact center capacity<br/>   • The ability to type 30 WPM with accuracy<br/>   • Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset<br/>   • The ability to use spreadsheet applications to maintain and develop operational reporting<br/>   • Exceptional time management, organizational and prioritization skills to complete work in a timely manner<br/>   • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment<br/>   • The ability to work a variety of shifts, including days, evenings and holidays


ext_id: 5944
published: 2026-03-25 00:56:20+00:00
title: Senior Team Lead
location: Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
location_string: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/5944
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer care, and we need your help!<br/><br/>We’re searching for a Senior Team Lead to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing operational activities and contributing to the campus’s overall strategic direction.<br/><br/>As Senior Team Lead, You Will…<br/><br/>   • Provide supervision to Customer Service Representatives (CSR) and Team Leads, ensuring proper training, support and customer service is delivered<br/>   • Promote professional and personal development of individual team members through performance evaluations, training needs, coaching and career opportunity programs<br/>   • Negotiate and mediate with customers or CSRs when required to resolve issues and meet expectations<br/>   • Learn and maintain extensive knowledge of client philosophy and service processes to ensure quality customer service<br/>   • Interview, select, train and facilitate onboarding for new team members<br/>   • Perform data analysis and manage performance<br/>   • Authorize and coordinate changes in staffing schedules<br/>   • Support business development initiatives<br/><br/>As Senior Team Lead, You Have…<br/><br/>   • High school diploma or equivalent (required)<br/>   • Some post-secondary education or completion of a post-secondary degree with a major in Business (asset)<br/>   • A background in client relationship management (asset)<br/>   • 2-3 years of experience in the contact center industry, with at least 2 years in a Team Lead/Supervisory role<br/>   • Customer service experience in a high call volume contact center environment (preferred)<br/>   • Experience maintaining and developing operational statistics, financial management information and results reporting<br/>   • Excellent verbal and written communication skills<br/>   • Strong leadership, analytical, problem solving and decision making skills<br/>   • The ability to work in and adapt to a fast-paced, dynamic, always changing environment<br/>   • The ability to organize and follow-up on multiple tasks with accuracy and timeliness<br/>   • The capability to perform intermediate mathematical functions<br/>   • The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds<br/>   • The ability to influence and motivate employees to attain program goals<br/>   • The ability to work a variety of shifts including days, afternoons, evenings and holidays


ext_id: 6380
published: 2026-03-25 00:56:20+00:00
title: Senior Systems Specialist (Windows)
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/6380
experience_level: SE
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>IntouchCX is a global company with over 20,000 employees worldwide. We provide innovative and transformative customer support for some of the biggest brands in various industries with almost 30k+ users globally.<br/><br/>We’re tech savvy and pride ourselves on our ability to deliver the best service to our customers. As we grow our team, we’re looking for people who can thrive in a fast-paced, entrepreneurial environment.<br/>If you value collaboration, diversity, and flexibility, the Senior Systems Specialist role at IntouchCX could be perfect for you!<br/><br/>Reporting to the Manager of System Engineering, the Senior Systems Specialist will be our go-to person for the department. You will respond to a variety of issues, preventing your day from ever being boring or routine, and work with people from across the company on a daily basis.<br/><br/>As Senior Systems Specialist (Windows), You Will…<br/><br/><br/>Manage and maintain server environments based on Microsoft technologies<br/><br/><br/>Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues working closely with business units and clients<br/><br/><br/>Provide documentation and technical specifications to IT staff and other departments for planning and implementing new deployments or upgrades of IT infrastructure<br/><br/><br/>Perform or administer regular backup operations, system patches, and reports; implement appropriate processes for data protection, disaster recovery planning activities and documentation, and failover procedures<br/><br/><br/>Review for capacity, storage planning, and database performance<br/><br/><br/>Optimize and improve existing server infrastructure deployments, and take ownership of planning new expansions / project implementations against current utilization and expected growth<br/><br/><br/>Design and implement solutions as requested by business and stakeholders, including research into various options available<br/><br/><br/>Participate in information security monitoring, incident management, and investigations as required under direction of the Information Security department<br/><br/><br/>Participate in after hours on-call support rotation<br/><br/><br/>Travel when required<br/><br/><br/>Design and architect solutions to meet real business and user needs<br/><br/><br/>Focus on planning, designing, and implementing future solutions<br/><br/><br/>Define and document how to operationalize things that are designed and deployed in a useful and repeatable SOP that makes everyone’s lives easier (especially your own)<br/><br/><br/>As Senior Systems Specialist (Windows), You Have…<br/><br/><br/>Bachelor's degree or higher in Computer Science, Information Technology, or a closely related field, or equivalent technical experience<br/><br/><br/>5+ years of experience in managing complex and large IT environments<br/><br/><br/>Extensive experience of managing Microsoft technologies (Active Directory, IIS and MS SQL)<br/><br/><br/>Experienced in MS SQL database management, MS MSQL clusters, database performance optimizations and MS SQL version upgrades.<br/><br/><br/>Working knowledge of virtualization (VMWare),cloud computing (AWS, GCP)<br/><br/><br/>Knowledge of implementing effective IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols<br/><br/><br/>Experience with scripting and automation tools would be a plus<br/><br/><br/>Knowledge of Identify providers such as Okta or Duo<br/><br/><br/>Knowledge of Google Workspace (formerly GSuite) would be an asset<br/><br/><br/>Knowledge of Linux administration would be an asset<br/><br/><br/>A sense of ownership and pride in your performance and its impact on company’s success<br/><br/><br/>Excellent time-management and critical thinking skills<br/><br/><br/>Strong communication and technical presentation skills, both written and oral<br/><br/><br/>Detailed oriented work ethic and are organized with technical design &amp; documentation skills<br/><br/><br/>Ability to learn new technologies on the fly in a dynamic environment<br/><br/><br/>Ability to prioritize in a fast-paced and rapidly evolving environment, and respond to emergency situations effectively<br/><br/><br/>Strong personal desire to know how things work, and to help them work simply and consistently<br/><br/><br/>Pride in knowing (or learning) what elements in system design make for healthy and effective systems that thrive in their purpose and their implementation<br/><br/><br/>Be a technology specialist and a team player with the ability to multitask


ext_id: 7045
published: 2026-03-25 00:56:20+00:00
title: Quality Assurance Analyst
location: Cairo, Cairo Governorate, EG
location_string: Cairo, Cairo Governorate, Egypt
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/7045
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re changing the way people think about customer service, and we need your help!<br/><br/>We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.<br/><br/>As Quality Assurance Analyst, You Will…<br/>   • Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed<br/>   • Complete Quality Assurance and coaching session reports on a weekly basis<br/>   • Attend and participate in meetings with supervisors and managers to review monitoring lists<br/>   • Attend and participate in partner and internal calibration meetings<br/>   • Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers<br/>   • Report scripting problems or questions from callers to appropriate departments<br/>   • Distribute partner and company related correspondence to all CSRs/Tier 2 team members<br/>   • Perform other duties as assigned<br/><br/>As Quality Assurance Analyst, You Have…<br/>   • High school diploma or equivalent (required)<br/>   • 1 year of front-line contact center experience (preferred)<br/>   • 1-2 years of Quality Assurance experience (preferred)<br/>   • Intermediate knowledge of MS Excel, MS Word and MS Office (required)<br/>   • Ability to type 30 wpm minimum with accuracy<br/>   • Strong verbal and written communication skills, including spelling and grammar<br/>   • Excellent organizational and time management skills<br/>   • Ability to make fair and consistent judgments and decisions<br/>   • Ability to multi-task under high-pressure situations<br/>   • Ability to solve problems and offer suggestions in a positive and developmental manner<br/>   • Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls<br/>   • Ability to perform basic mathematical functions to ensure scoring accuracy<br/>   • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds<br/>   • Ability to work a variety of shifts including days, afternoons, evenings and holidays


ext_id: 7135
published: 2026-03-25 00:56:20+00:00
title: Real Time Analyst
location: Cairo, Cairo Governorate, EG
location_string: Cairo, Cairo Governorate, Egypt
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/7135
experience_level: MI
language: en
has_remote: False
salary_currency: CAD
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments.<br/><br/>As Real Time Analyst, You Will…<br/><br/>   • Evaluate large amounts of data<br/>   • Communicate data in a clear and concise manner to Management Teams, Team Leaders and team members<br/>   • Adjust staffing and scheduling according to changing needs of the business<br/>   • Solicit extra hours or voluntary time off from where applicable, to ensure staffing meets forecasted volumes to clients<br/>   • Monitor schedules and escalate issues regarding attendance adherence<br/>   • Work with team members to ensure they know their statistics related to the schedule<br/><br/>As Real Time Analyst, You Have…<br/><br/>   • High school diploma or equivalent (required)<br/>   • Some post-secondary or completion of post-secondary schooling (preferred)<br/>   • Good communication skills<br/>   • Advanced knowledge of MS Word and Excel<br/>   • Adaptability to learn a variety of software programs<br/>   • A high level of accuracy with regards to data entry<br/>   • Strong analytical and problem solving skills<br/>   • Willingness to learn and adapt to working in a new environment<br/>   • The ability to multitask and self-manage your work day


ext_id: 7251
published: 2026-03-25 00:56:20+00:00
title: Operations Manager
location: NCR, PH
location_string: Metro Manila, Philippines
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/7251
experience_level: MI
language: en
has_remote: False
salary_currency: PHP
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day-to-day operational activities including managing Key Performance Indicators (KPIs), managing Service Levels and coaching and recruiting Team Leaders.<br/><br/>As Operations Manager, You Will…<br/>   • Ensure proper planning, staffing and direction of the operational functions<br/>   • Manage and supervise teams<br/>   • Ensure proficient training, professional development and employee engagement to prepare, grow and retain employees<br/>   • Manage operational performance to meet KPI targets and Service Level Agreements through optimum quality and service<br/>   • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas<br/>   • Develop customized reporting to measure and track operational statistics, data and results<br/>   • Develop solutions to improve business performance and partner success<br/>   • Use analytics, investigation and reasoning to quickly develop solutions for ad hoc issues<br/>   • Motivate teams through relationship building and real-time coaching<br/>   • Develop and deploy incentive programs to motivate employees to achieve desired outcomes<br/>   • Authorize and coordinate changes in staffing schedules by collaborating with the Operations Support Team and/or Workforce Management Team<br/>   • Collaborate with other departments within the organization (HR, IT, etc) to resolve issues<br/>   • Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings<br/><br/>As Operations Manager, You Have…<br/>   • Completion of post-secondary education (a major in Business or Commerce will be considered an asset)<br/>   • A minimum of 5 years of experience in the contact center industry<br/>   • At least 3 years of experience in an Operations Management role overseeing front-line employees<br/>   • Experience in client relationship management and employee development/coaching<br/>   • Experience dealing with escalated issues in a contact center capacity<br/>   • The ability to successfully work across cross-functional teams<br/>   • A positive work ethic and commitment to achieve the best possible outcomes<br/>   • The passion to be a role model that exemplifies our 10 Things (cultural values)<br/>   • Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner<br/>   • Excellent communication skills; listening, verbal and written<br/>   • Ability to assess the “big picture” and draw connections between inputs and outputs<br/>   • Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations<br/>   • Ability to use spreadsheet applications to maintain and develop operational and financial data reporting<br/>   • Ability to type 30 WPM with accuracy<br/>   • Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment<br/>   • Strong knowledge of Google Suite (Sheets, Slides, Docs, Drive) preferred


ext_id: 7375
published: 2026-03-25 00:56:20+00:00
title: Financial Analyst
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/7375
experience_level: MI
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance program performance visibility. This role involves contributing to various projects, conducting ad-hoc analyses, and providing timely information and support for strategic decision-making.<br/><br/>As a Financial Analyst, You Will…<br/><br/>   • Gather and organize extensive datasets from diverse sources<br/>   • Uncover patterns and trends in data to guide business decisions<br/>   • Develop and maintain databases and data systems for accuracy and efficiency<br/>   • Generate reports and visualizations to convey findings and insights to stakeholders<br/>   • Collaborate with cross-functional teams to drive data-driven decision-making<br/>   • Continuously monitor and evaluate data for areas of improvement or optimization<br/>   • Stay updated on industry trends and advancements in financial analysis techniques<br/><br/>As a Financial Analyst, You Have…<br/><br/>   • A bachelor’s degree in Commerce or Finance is preferred<br/>   • The ideal candidate will have 2-3 years of experience in a Financial Analyst role, preferably within a contact center environment<br/>   • Experience in financial analysis and data management is required<br/>   • Proficiency in maintaining and developing reporting tools is highly desirable<br/>   • Strong proficiency in Excel and G-Suite applications, including Google Sheets, Docs, Slides, and Google Studio is necessary<br/>   • Proficiency in fine-tuning data queries, particularly strong Power Query skills, is required<br/>   • Possess strong analytical skills to derive meaningful insights from complex data sets<br/>   • Demonstrate excellent communication skills to present findings clearly and concisely to stakeholders<br/>   • Pay attention to detail to ensure accuracy in data analysis and reporting<br/>   • Work with large data sets and databases effectively<br/>   • Utilize data visualization tools such as Excel and Google Studio for creating visual representations of data<br/>   • Understand business operations and objectives to align financial analysis with business goals<br/>   • Adaptability to work in a fast-paced, constantly changing environment<br/>   • Commitment to continuous learning and upskilling to stay current with the latest tools and technologies in financial analysis


ext_id: 8151
published: 2026-03-25 00:56:21+00:00
title: Senior Database Administrator
location: Hyderabad, TS, IN
location_string: Hyderabad, Telangana, India
application_url: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/8151
experience_level: SE
language: en
has_remote: False
salary_currency: INR
description:
About IntouchCX<br/>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.<br/><br/>To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs<br/><br/><br/>About the Job<br/><br/>We are seeking an experienced Senior Database Administrator (DBA) to manage and maintain our database systems, ensuring their performance, availability, and security. The ideal candidate will have advanced knowledge of Microsoft SQL Server (MSSQL), MySQL, and MongoDB, along with strong problem-solving skills and the ability to work in a fast-paced environment.<br/><br/>As Senior Database Administrator, You Will…<br/><br/>   • Design, implement, and maintain database structures and schemas for MSSQL, MySQL, and MongoDB.<br/>   • Write reusable, testable, and efficient stored procedures code.<br/>   • Design and implementation of low-latency and high-availability stored procedures, functions, triggers &amp; jobs.<br/>   • Monitor and optimize database performance, including query tuning and index optimization.<br/>   • Ensure database security by implementing user roles, permissions, and auditing practices.<br/>   • Perform regular database backups, restores, and disaster recovery planning.<br/>   • Collaborate with development teams to optimize database queries and support application performance.<br/>   • Provide database support for production and development environments, troubleshooting issues as they arise.<br/>   • Assist in data modeling, data migration, and integration tasks.<br/>   • Maintain documentation related to database architecture, processes, and procedures.<br/>   • Stay current with industry trends and best practices in database management.<br/>   • Report generation is required.<br/><br/>As Senior Database Administrator, You Need…<br/><br/>   • A graduate with a minimum of 6  years experience as a DBA.<br/>   • Strong understanding of database design principles and best practices.<br/>   • Knowledge in developing dynamic-looking graphs/reports.<br/>   • Knowledge of database backup and recovery techniques and policies.<br/>   • Experience with database performance tuning, indexing, and query optimization.<br/>   • Familiarity with cloud database services (e.g., AWS RDS, Azure SQL Database) is a plus.<br/>   • Experience with automation and scripting (e.g., PowerShell, Bash, Python) for database management tasks.<br/>   • Effective communication, technical understanding, and teamwork skills.<br/>   • Excellent problem-solving and analytical skills.<br/>   • Knowledge of the following:<br/>         ◦ MSSQL<br/>         ◦ MySQL<br/>         ◦ Mongo<br/>         ◦ Powershell<br/>         ◦ Bash<br/>         ◦ Python<br/>         ◦ Writing Stored Procedures<br/>         ◦ Stored Functions<br/>         ◦ MSSQL Job Agent<br/>         ◦ AWS RDS<br/>         ◦ Azure SQL Database


