# job

ext_id: R387
published: 2026-03-20 00:00:00+00:00
title: MANAGER - SAFETY AND LOSS CONTROL
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>NATURE OF WORK</span></p><ul><li><span>The person in this position is responsible for ensuring the safety and well-being of our employees, guests, visitors, and assets and includes overseeing safety protocols to ensure compliance with relevant safety regulations and standards.</span></li><li><span>This includes performing a broad range of Safety and Loss Control program elements such as establishing goals and activities to support the organization’s efforts on reducing and controlling workers’ compensation and general liability incidents, injuries and overall costs impacting our total cost of risk (TCOR).</span></li><li><span>The person will be responsible for developing, enhancing, implementing and monitoring safety and loss control management policies, procedures, training programs, return to work programs, safety committees, loss control data/dashboard reports, and other elements vital for the reduction of incidents/ accidents in the workplace. This will also include site safety assessments, inspections and audits to identify and address health and safety hazards and safety compliance with OSHA and FDEP, assist with workplace injury investigations helping to identify root causes, implementation of corrective actions and in developing or providing specific safety training/education.</span></li><li><span>Documenting and reporting. Maintain records, prepare and submit necessary compliance documents, prepare and submit necessary permits required by regulatory agencies. Emergency preparedness, response plans. Conduct drills and ensure readiness for emergencies.</span></li><li><span>The Safety and Loss Control Manager is responsible for loss control, safety, health, fire prevention, emergency response planning, and associated training. This individual will assist in designing and delivering programs to meet federal, state, local, and corporate environmental safety and health regulations while maintaining the applicable records and documentation demonstrable during an inspection or audit.</span></li><li><span>Works with all departments, government agencies, industry associations, and peers within our industry. This position reports to the Director of Risk Management or designee and is an exempt position.</span></li></ul><p></p><p><span>ILLUSTRATIVE TASKS</span></p><p><span>The listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed, if such duties are a logical assignment to the position.</span></p><ul><li><span>Establish goals and develop/ support specific activities ensuring the safety and well-being of our employees, guests, visitors, and assets focused on driving down our overall total cost of risk (TCOR).<br/>Develop and implement loss control management policies, procedures and techniques to ensure safety and loss control activities are consistently and accurately implemented.</span></li><li><span>Conduct hazard assessments, safety audits, incident investigations, data analyses and other activities to identify and evaluate health, safety, environmental, and other risks to employees, guests, and visitors and to ensure compliance with relevant governmental, internal, and insurance safety standards.</span></li><li><span>Work directly with field management and team members to promote a unified approach and personal ownership of safety.</span></li><li><span>Implement safe working techniques and reinforce safety policies, guidelines, and procedures.</span></li><li><span>Inspect properties to ensure compliance and prepares reports and provides guidance to abate workplace hazards or discrepancies.</span></li><li><span>Document, lead and participate in accident investigations; perform root cause analysis, and recommend corrective/ preventive actions.</span></li><li><span>Guide properties on incident <span>reporting/investigation.</span></span></li><li><span>As needed, assist with employee injury and incident management, and collaborate with internal and external claim administrators on return-to-work strategies</span></li><li><span>Provide analytical support to Cafes and Casinos by maintaining a monthly dashboard of KPI’s with trend analysis.</span></li><li><span>Facilitate and participate in monthly Safety Committee Meetings and facility inspections, documents &amp; posts meeting minutes and tracks written action items to completion.</span></li><li><span>Coach management and employees on driving safety behaviors to minimize incidents.</span></li><li><span>Identify and implement solutions to hazardous conditions.</span></li><li><span>Investigate potential losses and develop prevention plans.</span></li><li><span>Coordinate and oversee <span>inquiries/inspections</span> by insurance carriers, safety consultants and government agencies (OSHA, EPA, etc.), including maintaining subsequent reports, accident records, logs and summaries and other documentation to ensure compliance with insurance, government and internal requirements.</span></li><li><span>Prepare and maintain environmental and regulatory records.</span></li><li><span>Inform properties of regulatory compliance issues.</span></li><li><span>Collaborate with appropriate location contacts such as facility directors for applicable safety solutions.</span></li></ul><p><b><span> </span></b></p><p><span>KNOWLEDGE, SKILLS, AND ABILITIES</span></p><ul><li><span><span>BA/BS degree in occupational safety, science, engineering, or related field. Minimum</span> 5 years’ experience in operations management. Hospitality/ Entertainment/ Gaming/</span></li><li><span>Restaurant Health &amp; Safety preferred</span></li><li><span>Professional certifications such as CSP, ASP, OHST, CHMM, EHS (preferred)</span></li><li><span>Proven track record of reducing claims through implementing safety programs</span></li><li><span>Comprehensive knowledge of occupational health and safety regulations</span></li><li><span>Understanding of industry standards and safety concepts</span></li><li><span>Ability to chair meetings and give presentations.</span></li><li><span>Excellent communication skills at all organizational levels</span></li><li><span>Facilitation skills for training supervisors and team members</span></li><li><span>Team player who leads by example and influences others</span></li><li><span>Detail-oriented with strong analytical skills</span></li><li><span>Ability to travel</span></li><li><span>Committed to continuous improvement in safety practices</span></li><li><span>Aligns with the company's core values of quality, integrity, and trustworthiness</span></li><li><span>Must be proficient in computer skills, including Word, Excel &amp; PowerPoint, able to navigate custom databases, and online document management software</span></li></ul><p></p><p><span>MINIMUM JOB REQUIREMENTS</span></p><ul><li><span>Bachelor’s Degree required and a minimum of five (5) years of experience working in Occupational Safety/Health Programs. Holder of a Professional Safety Designation such as CSP, ASP, OHST, CHMM or EHS. Holder of an OSHA 30 Hour Certificate, a plus.</span></li><li><span>Must also have First Aid/CPR/AED card or be able to get one within 30 days. Demonstrate excellent interpersonal and organizational skills.</span></li><li><span>Strong working knowledge of OSHA and other safety standards and regulations; understands insurance terminology and risk management principles in evaluating and analyzing risk exposures and mitigating losses; experience in accident investigation, analysis and corrective action planning; ability to develop, implement and promote safety programs.</span></li><li><span>Experience in the <span>Hospitality/Entertainment/Gaming/Restaurant</span> industry preferred. Demonstrate excellent English written and verbal communication skills. Demonstrate proficient computer skills working with all Microsoft Word, Excel, and PowerPoint.</span></li><li><span>Ability to travel to all Seminole Gaming and Hard Rock Café properties and to work a flexible schedule including evenings, weekends and holidays.</span></li><li><span>Travel to multiple job sites statewide is required each week. Travel is required to all Seminole Gaming Casinos and Hard Rock Cafes</span></li><li><span>Typically, the incumbent will be required to walk the <span>hotel/casino/restaurant</span> properties. Driving a vehicle is required. Ability to use a laptop, computer, keyboard, and screen.</span></li><li><span>Works in a clean, air-conditioned office area, while indoors. While working outdoors, the incumbent may also be exposed to South Florida weather conditions such as extreme heat, dust, rain, humidity, wind, and other conditions while on Seminole reservations.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/MANAGER---SAFETY-AND-LOSS-CONTROL_R387


ext_id: R297
published: 2026-03-20 00:00:00+00:00
title: RFP BUYER II - PURCHASING
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>We are seeking an experienced RFP Buyer to join our dynamic procurement team. The ideal candidate will own the end-to-end Source-to-Contract (S2C) process for Request for Proposal (RFP) activities, supplier selection, and strategic negotiation to support procurement of goods and services across hotels, casinos, food &amp; beverage, entertainment, and technology platforms. This role requires strong analytical skills, market intelligence, and collaboration with internal stakeholders to optimize value, quality, and risk management.</span></p><p></p><p><span>RESPONSIBILITIES:</span></p><ul><li><span>Lead the end-to-end RFP lifecycle for assigned spend categories (e.g., F&amp;B, gaming equipment, technology, marketing, facilities, general services, and capital projects).</span></li><li><span>Develop and issue RFPs, RFIs, and RFQs; manage supplier communications, timelines, and responses; ensure compliance with company.</span></li><li><span>Coordinate cross-functionally with stakeholders (Finance, Legal, Operations, IT, Marketing, Hotel Ops, Food &amp; Beverage, Gaming Compliance) to capture needs, risk factors, and acceptance criteria.</span></li><li><span>Work with stakeholders to align on selection criteria</span></li><li><span>Conduct supplier market analysis, total cost of ownership (TCO), and total value assessment (quality, reliability, service levels, risk).</span></li><li><span>Lead supplier pre-bid meetings, Q&amp;A sessions, site visits, and reference checks; perform rigorous evaluation scoring and vendor shortlisting.</span></li><li><span>Drive competitive bidding and negotiation strategies to achieve cost savings, favorable terms, service levels, warranty/support, and contract risk mitigation.</span></li><li><span>Prepare and present RFP recommendations, business cases, and contract approvals to senior leadership and departmental stakeholders</span></li><li><span>Collaborate with Legal and Compliance to draft, review, and finalize contracts, non-disclosure agreements, data protection clauses, and service level agreements (SLAs).</span></li><li><span>Manage contract performance and supplier relationships post-award; monitor KPIs, supplier scorecards, and continuous improvement initiatives.</span></li><li><span>Maintain robust documentation, audit trails, and procurement records for compliance and internal controls.</span></li><li><span>Stay current on industry trends, regulatory changes, and best practices in hospitality, gaming, and procurement.</span></li></ul><p></p><p>QUALIFICATIONS:</p><ul><li><span>Proven experience managing RFP/RFQ/RFI processes end-to-end.</span></li><li><span>Strong negotiation skills with a track record of achieving cost savings and value improvements.</span></li><li><span>Familiarity with contract law basics, terms and conditions, SLAs, and risk management.</span></li><li><span>Proficiency Power Point, MS Office; advanced Excel skills (pivot tables, MC/DC, TCO modeling).</span></li><li><span>Excellent communication, presentation, and stakeholder management skills.</span></li><li><span>Ability to work in a fast-paced, high-pressure environment with competing priorities.</span></li><li><span>Strong analytical mindset, data-driven decision making, and problem-solving abilities.</span></li><li><span>Experience with capital expenditure (CapEx) procurement and large-scale facility projects in hospitality or gaming.</span></li><li><span>Knowledge of hospitality operations and gaming <span>peripherals/equipment.</span></span></li><li><span>Knowledge of Workday ERP system a plus but not mandatory</span></li></ul><p><span> </span></p><p><b><span>Competencies &amp; Skills</span></b></p><ul><li><span>Strategic Thinking: Align sourcing with business objectives and long-term value.</span></li><li><span>Negotiation &amp; Influencing: Drive favorable terms while maintaining relationships.</span></li><li><span>Collaboration: Partner effectively with cross-functional teams and external suppliers.</span></li><li><span>Detail-Oriented: Meticulous in RFP documentation, evaluations, and contract terms.</span></li><li><span>Communication: Clear, concise, and compelling in written and verbal formats.</span></li><li><span>Risk Management: Identify and mitigate supplier and contract risks.</span></li><li><span>Presentation: Ability to present information in various format to stakeholders and senior leaders</span></li><li><span>Data-Driven: Use analytics to inform decisions and demonstrate savings.</span></li></ul><p><span> </span></p><p><span><span>For a listing of all opportunities at Seminole Hard Rock Support Services, please go to </span><a href="http://www.gotoworkhappy.com/" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com</span></a></span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/RFP-BUYER-II---PURCHASING_R297


ext_id: R645
published: 2026-03-20 00:00:00+00:00
title: Ecommerce Project Manager
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="https://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>https://www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The Ecommerce Manager is responsible for executing Hard Rock’s online retail strategy and supporting the growth of Rock Shop Online. This role partners closely with technology, merchandising, planning, creative, marketing, and logistics teams to optimize the online shopping experience, drive revenue, and deliver best‑in‑class ecommerce operations.</span></p><p></p><p><span>Working directly with the Director of Ecommerce, this position oversees day‑to‑day site management, merchandising execution, product optimization, email and social campaign coordination, analytics reporting, and cross‑functional project leadership. The Ecommerce Manager ensures the online assortment is cohesive, discoverable, and fully supported from an inventory and operational standpoint while championing insights that improve performance.</span></p><p></p><p>RESPONSIBILITIES</p><p></p><p>Site &amp; Merchandising Management</p><ul><li>Own day‑to‑day Rock Shop Online operations including site updates, merchandising, navigation, product uploads, QA, and ongoing site audits.</li><li>Ensure product detail pages, categorization, and onsite search are optimized for discoverability and conversion.</li><li>Manage general product management tasks including pricing, descriptions, attributes, and image accuracy.</li></ul><p>Project &amp; Workflow Ownership</p><ul><li><span>Proactively manage timelines, priorities, and cross‑functional workflows to keep projects on track and ensure timely decision‑making.</span></li><li><span>Coordinate with Creative, Buying/Product, and Logistics teams to plan, build, and launch activation emails and onsite assets, ensuring deadlines and approvals are met.</span></li><li><span>Lead calendar planning and cross‑functional communication for ecommerce initiatives.</span></li></ul><p>Performance &amp; Optimization</p><ul><li><span>Define, track, and share key ecommerce metrics and KPIs to identify opportunities and educate internal teams.</span></li><li><span>Analyze customer behavior, market trends, and competitive insights to drive improvements in user experience, conversion, and revenue.</span></li><li><span>Identify site experience enhancements and conversion‑rate optimization opportunities grounded in data.</span></li><li><span>Maintain and apply SEO best practices across the site to ensure high visibility and organic traffic growth.</span></li></ul><p>Cross‑Functional Collaboration</p><ul><li><span>Partner closely with creative, marketing, merchandising, and retail teams to deliver a refined and cohesive online shopping experience.</span></li><li><span>Ensure the online assortment aligns with brand and product strategies across retail channels.</span></li><li><span>Collaborate with logistics and planning to monitor inventory, forecast needs, and support operational execution.</span></li></ul><p>Content &amp; Brand Stewardship</p><ul><li><span>Oversee copywriting for product pages, campaigns, and promotional assets.</span></li><li><span>Review and approve creative assets to ensure accuracy, brand consistency, and performance readiness.</span></li><li><span>Manage relationships with third‑party vendors and platform partners as needed.</span></li></ul><p><span> </span></p><p><span>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</span></p><p></p><p><span>QUALIFICATIONS</span></p><p></p><p><span>REQUIREMENTS</span></p><ul><li><span>Minimum of 5 years in eCommerce/eRetail </span></li><li><span>Demonstrated hands-on execution and problem-solving capabilities with ability to work to tight deadlines </span></li><li><span><span>Demonstrated success</span> in defining, implementing and advocating effective ecommerce processes, methods and tools</span></li><li><span>Strong understanding of e-commerce best practices and <span>experience/technology</span> trends</span></li><li><span>Solid experience Salesforce Commerce Cloud, Shopify</span></li><li><span>Solid experience with project planning and data analysis</span></li><li><span>Expertise in Google Analytics and SEO</span></li><li><span>Experience in paid marketing</span></li></ul><p></p><p><span>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</span></p><ul><li><span>Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.</span></li><li><span>Proven track record of making high quality decisions and the ability to make complex decisions.</span></li><li><span>Applicable standard of education is required.</span></li></ul><p></p><p><span>SKILLS</span></p><ul><li><span>Must possess strong communication and listening skills, excellent speaking, reading and writing.</span></li><li><span>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. </span></li><li><span>Ability to effectively present information across business entities and to leadership</span></li><li><span>A “can do” mentality – demonstrating a real passion for making things happen and for achieving stretch targets</span></li><li><span>Strong working knowledge of mobile and social</span></li></ul><p><span>PHYSICAL DEMANDS</span></p><ul><li><span>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.</span></li><li><span>Ability to sit for extended periods of time.</span></li><li><span>Ability to make repeating movements of the arms, hands, and wrists.</span></li><li><span>Ability to express or exchange ideas verbally and perceive sound by ear.</span></li><li><span>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</span></li><li><span>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</span></li><li><span>Ability to turn or twist body parts in a circular motion.</span></li><li><span>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</span></li><li><span>Ability to travel via auto or airplane for long periods of time.</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/Ecommerce-Project-Manager_R645


ext_id: R62
published: 2026-03-19 00:00:00+00:00
title: Nightclub Beverage Server - Rooftop Bar
location: Daer Dayclub/Nightclub, United States
location_string: United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u><span>About Seminole Hard Rock Hotel &amp; Casino Hollywood</span></u></b></p><p><span>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the <span>first-ever Guitar</span> Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at </span><span><a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a></span><span>, call <span><span><span><span><span>800-937-0010 </span></span></span></span></span>or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.</span></p><p></p><p>RESPONSIBILITIES:</p><p><span>Model Marketing Cocktail Server are an élite, experienced group of professionals that have an acute attention to detail, can be flexible and adjust to their surroundings, and are able to have fun and seem carefree in a very fast-paced environment.  Moreover, they are responsible for presenting themselves as a positive reflection of the venue while marketing to potential customers at all times. Works in an efficient and professional manner and able to maintain the cleanliness of workstations and equipment. Participates in in-house modeling programs, special events, Banquet service functions, and performs model/presenter tasks at events.</span></p><p></p><p><span><b><u><span>ESSENTIAL JOB FUNCTIONS:</span></u></b></span></p><ul><li><span>Model Marketing Cocktail Server is responsible for providing quality guest service while preparing and serving tableside beverages and, on occasion, food and amenities on a timely manner</span></li><li><span>Responsible for handling cash and credit card transactions at the Point of Sale system (POS)</span></li><li><span>Initiates and engages in conversation with all guests in a professional and friendly manner</span></li><li><span>Ability to pour drinks and mix well-balanced cocktails and shots following standard recipes</span></li><li><span>Acts as an ambassador of the venue, markets the venue and all products offered to the targeted customer base</span></li><li><span>Collects customer information for the venue database, while constantly striving to increase the size of their personal clientele</span></li><li><span>Meets marketing requirements established by management, as per the Company's Marketing Requirement Plan</span></li><li><span>Prepares all products according to established venue recipes, focusing on proper portion size control</span></li><li><span>Exhibits and executes a complete knowledge of the venue’s sequence of service and selling technique</span></li><li><span>Provides each customer with a properly itemized bill and secure payment according to established venue procedures</span></li><li><span>Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises</span></li><li><span>Communicates with management, VIP hosts &amp; service team to rectify any and all customer needs, comments or incidents</span></li><li><span>Ensures that assigned area, side station, tables and POS stations are clean and well stocked at all times</span></li><li><span>Communicates and works with all support team to ensure inventory is maintained at established par levels</span></li><li><span>Adheres to all established policies, procedures and guidelines</span></li><li><span>Maintain excellent customer service skills &amp; high service standards in a constantly changing environment</span></li><li><span>Interacts and entertains guests in professional, cordial, and friendly</span></li></ul><p></p><p>QUALIFICATIONS:</p><ul><li><span>Must be 21 years of age or older</span></li><li><span>A minimum of two (2) years of experience in a high volume, service focused restaurant or nightclub</span></li><li><span>Previous cocktail serving experience in a high-volume nightclub environment preferred </span></li><li><span>Must possess a valid alcohol awareness card and a health department card</span></li><li><span>Must be self-motivated, constantly striving to improve skills and knowledge </span></li><li><span>Must be fluent in the English language, both written and oral, multilingual skills is a plus</span></li><li><span>Previous modeling experience preferred, but not required</span></li><li><span>Must have strong knowledge of spirits, wines, champagne and mixed cocktails</span></li><li><span>Must be able to mix well-balanced cocktails and shots</span></li><li><span>Must be able to operate point of sales systems terminal</span></li></ul><p><span><span> </span><b><u><span>Social Media Requirements:</span></u></b></span></p><ul><li><span>Must meet social communication standards and requirements in promoting and marketing the venue</span></li><li><span>Must use personal social media accounts to market the venue</span></li><li><span>Must use the following social media platforms for work: Twitter, Facebook, and Instagram</span></li><li><span>Must develop personal clientele list </span></li><li><span>Participate and appear in marketing, publicity or media materials</span></li><li><span>Must market and promote venue specific events</span></li><li><span>Must adheres to all specified marketing requirements and guidelines </span></li></ul><p><span><b><u><span>ADDITIONAL REQUIREMENTS:</span></u></b></span></p><ul><li><span>Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation</span></li><li><span>Requires the ability to work within a team environment</span></li><li><span>Must be able observant and quick to respond to various situations while multitasking</span></li><li><span>Cordial relations with co-workers </span></li><li><span>Anticipate guest needs </span></li><li><span>Provide guests with information and directions </span></li><li><span>Adhere to all Standard Operating Procedures </span></li><li><span>Maintain all Sequence of Service Standards to achieve 100% compliance and audit scores </span></li><li><span>Provide information to guests regarding our venues, menus and pricing </span></li><li><span>Recognize and identify regular guests and repeat business, using their name whenever possible </span></li><li><span>Maintain line of sight / atmosphere control by circulating through your work area throughout shift </span></li></ul><p><span><b><span>Work Environment:</span></b></span></p><ul><li><span>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise</span></li><li><span>Must be able to lift and carry a tray, weighing a minimum of 25 pounds in a busy, crowded and dimly lit environment</span></li><li><span>Must be able to stand or walk a minimum if eight (8) hour shifts and work inside assigned bar area in the venue</span></li><li><span>Must be able to stand; walk; use hands handle, or feel; reach with hands and arms, talk or hear; and taste or smell</span></li><li><span>Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus</span></li></ul><p><span>  </span></p><p><span><b><i><span>Disclaimer</span></i></b><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)</span></span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Daer-DayclubNightclub/Nightclub-Beverage-Server---Rooftop-Bar_R62


ext_id: R244
published: 2026-03-19 00:00:00+00:00
title: Retail - Manager
location: Hard Rock Cafe San Francisco, United States
location_string: San Francisco, California, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>Overview:</b></p><p></p><p>With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit <a href="http://www.hardrock.com" rel="noopener noreferrer" target="_blank">www.hardrock.com</a>.</p><p></p><p><b>Responsibilities: </b></p><p></p><p></p><p>This individual will direct retail operations while ensuring that the business is maximizing its potential. He/she will be responsible for the financial results of the department as well as development and retention of human capital.</p><ul><li>People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock.</li><li>Guest Experience - To provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service.</li><li>Profit - To operate a financially profitable retail business operation.</li><li>Sales - To grow the business by using innovative sales and marketing concepts.</li><li>Coordinate operations between departments.</li><li>Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.</li><li>Present a professional image to employees, guests, clients, owners and investors.</li><li>Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.</li><li>Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.</li><li>Develop and maintain positive relationships within the business and social community.</li><li>Spearhead philanthropic initiatives.</li><li>Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.</li><li>Maintain low staff turnover rate and high morale.</li><li>Operate ethically to protect the image of Hard Rock.</li><li>Utilize programs designed to help Save the Planet.</li></ul><p>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</p><p></p><p><b>Qualifications:</b></p><p></p><p>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</p><ul><li>Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.</li><li>Proven track record of making high quality decisions and the ability to make complex decisions.</li><li>Applicable standard of education is required.</li></ul><p>SKILLS</p><ul><li>Strong leadership behaviors coupled with the technical skill set to drive the business toward success.</li><li>Adherence to health/safety and food safety regulations.</li><li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li><li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li><li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li><li>Multiple language abilities a plus, fluency in English required.</li></ul><p>PHYSICAL DEMANDS</p><ul><li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.</li><li>Ability to sit for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li><li>Ability to travel via auto or airplane for long periods of time.</li></ul><p></p><p></p><p><b><u>Pay Range:</u></b></p>Pay Range: $92,000 - $134,600

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-San-Francisco/Retail---Manager_R244


ext_id: R400
published: 2026-03-19 00:00:00+00:00
title: Players Club Representative - Players Club
location: Seminole Classic Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Slice and Mojoe as well as a burger and wing joint named Flying Cow.</p><p></p><p><b>Our Commitment to Service:</b><br/>We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.</p><p></p><p><b>Responsibilities:</b></p><p></p><p><span>Solicits and identifies new gaming customers for the Player’s Club program. Maintains customer information assuring the highest standards of data entry.</span></p><p><b> </b></p><p><b>Essential Job Functions</b></p><p></p><p>May include but are not limited to:</p><ul><li>Must have an outgoing personality and be able to generate new business by signing up qualified customers for the Player’s Club</li><li>Greets and interacts with guests in the casino in a courteous and professional manner</li><li>Promotes Seminole Classic Casino by communicating with customers in an enthusiastic helpful and friendly manner</li><li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience</li><li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals</li><li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance</li><li>Must have a thorough understanding of the Player’s Club benefits</li><li>Maintains up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information</li><li>Creates and issues Player’s Club cards and promotes the program and related promotions</li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities</li><li>Maintains integrity of database by following precise standards of data entry</li><li>Ensures the protection of customer’s rewards and credit lines</li><li>Must be able to work as a team</li><li>Must be able to work under pressure and handle customer inquiries in a courteous, efficient and professional manner</li><li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li><li>Other duties as assigned.</li></ul><h2><b>Qualifications:</b></h2><ul><li>High school diploma or equivalent</li><li>Previous commission, customer service, telemarketing or retail sales experience preferred</li><li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities</li><li>Basic computer skills preferred</li></ul><p></p><p><b>Work Environment:</b></p><ul><li>Must be able to work in a smoking environment</li><li>Duties and responsibilities are typically performed on the Casino Floor with constant exposure to general public</li><li><p>Must be able to work in a smoking environment</p></li><li><p><span>Must be able</span> to work at a fast pace and in stressful situations</p></li><li><p>Must be able to work a flexible schedule to include evenings, weekends and holidays</p></li><li><p>Must be able to stand for long periods of time and maneuver in a confined area</p></li><li><p>Must be able to communicate with guests in a noisy environment</p></li><li><p>Must be able to respond to visual and aural cues, using color monitors on computer screens, and addressing concerns or question</p></li><li><p>Must be able to push and/or pull 5 lbs., lifting up to 40 lbs. on a limited basis.</p></li></ul><p></p><p><b>Closing:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li><p>Criminal Background Check</p></li><li><p>Drug Screen  </p></li></ul><p></p><p><b><i>Disclaimer</i></b><i> </i><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Classic-Casino-Hollywood/Players-Club-Representative---Players-Club_R400


ext_id: R223
published: 2026-03-19 00:00:00+00:00
title: Content Marketing Manager
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3><b><span>Responsibilities: </span></b><br/> </h3><h3><span>This is a position that requires the successful candidate to be on site.</span></h3><h3><span>Under the direction of the Director of Marketing, this position is responsible for supporting all social media marketing efforts such as, but not limited to, research of content creators, strategy and implementation of emerging forms of digital media, social media, and mobile communications and paid online advertising. Partner with PR, marketing, and Digital to develop brand strategies, campaigns and tactics for appealing to guests, traditional, and new media groups.</span><br/> </h3><h3><b><span>Essential duties include, but are not limited to:</span></b></h3><ul><li><h3><span>Provide clear guidance and a strategic framework for global-level corporate communications to field team members for all social media-related activities.</span></h3></li><li><h3><span>Manage our social media agency, providing clear guidance for content creation and strategy to ensure brand goals are met.</span></h3></li><li><h3><span>Direct creator and influencer management from strategy to execution, including researching and establishing relationships with key influencers and managing partnerships to create effective campaigns for earned media exposure.</span></h3></li><li><h3><span>Responsible for curating content and maintaining all global social media platforms, including but not limited to company Facebook, Twitter, YouTube, Linked In, Instagram, as well as, new/emerging platforms like Threads,  etc.</span></h3></li><li><h3><span>Help lead the Social sharing expectations for the brand; Improve content and help reduce promotional costs.</span></h3></li><li><h3><span>Responsible for Social Growth and Social Engagement expectation for the brand; Improvement of consumer engagement with current posting strategy to help improve organic reach and lower ad costs.</span></h3></li><li><h3><span>Work with existing Social Agencies for Reporting and Measurement Metrics.</span></h3></li><li><h3><span>Conduct regular audits of the Hard Rock Cafe website to ensure content is updated and correct.</span></h3></li><li><h3><span>Lead efforts of the planning, development and implementation of social media strategies, editorial calendars, and tactical plans, ensuring that all social media messages, measurements and content are relevant to target audience and on brand.</span></h3></li><li><h3><span>Responsible for community engagement and involvement via social media and in person.</span></h3></li><li><h3><span>Provide onsite presence for events, promotions celebrity appearances for content building and live social media engagement.</span></h3></li><li><h3><span>Establish and grow relationships with key influencers in digital space, such as bloggers, high profile followed personalities, entertainers, etc.</span></h3></li><li><h3><span>Create effective copy and creative campaigns for earned media exposure.</span></h3></li><li><h3><span>Develop, execute and leverage mobile and social media efforts to grow market share and expand brand awareness.</span></h3></li><li><h3><span>Create mobile and social media campaign strategy including program outlines and provide recommendations.</span></h3></li><li><h3><span>Understand current trends, technologies and advancements in social, mobile and online review sites.</span></h3></li><li><h3><span>Oversee production and implementation of mobile and social campaigns.</span></h3></li><li><h3><span>On an ongoing basis, measure and report performance of all marketing activities, and assets against goals, identify trends and insights, and optimize plan based on these insights.</span></h3></li><li><h3><span>Maintain consistent system of measurement and evaluation of social and mobile program success using such platforms as Emplifi.</span></h3></li><li><h3><span>Extend marketing initiatives and editorial content into relevant external publications for SEO purposes (forums, new sites, blogs, etc).</span></h3></li><li><h3><span>Manage and allocate budgets for social media campaigns, paid online advertising, and influencer marketing initiatives, ensuring optimal ROI.</span></h3></li><li><h3><span>Work closely with internal departments to resolve customer/crisis service issues in digital spaces.</span></h3></li><li><h3><span>Monitor online reviews on sites such as Trip Advisor, Yelp, OTA sites, etc.</span></h3></li><li><h3><span>Engage and align partnerships with paid &amp; non-paid social media efforts and campaigns.</span></h3></li><li><h3><span>Work closely with Digital Marketing to integrate social and emerging forms of media into online brand campaigns.</span></h3></li><li><h3><span>Serve as the liaison between PR, Digital Marketing, and other departments as it relates to mobile and social media efforts.</span></h3></li><li><h3><span>Assist public relations team as needed.</span></h3></li><li><h3><span>Support other key marketing efforts as needed.</span></h3></li></ul><h3></h3><h3></h3><h3></h3><h3><b><span>Qualifications: </span></b></h3><ul><li><h3><span>At least 7 years direct social, digital, marketing and/or brand marketing experience, including implementation of digital, mobile and emerging campaigns.</span></h3></li><li><h3><span>At least 5 years of social media/web 2.0 experience as an online marketer.</span></h3></li><li><h3><span>At least 3 years of hospitality experience preferred</span></h3></li><li><h3><span>Demonstrated ability to manage marketing budgets effectively.</span></h3></li><li><h3><span>Bachelor’s degree in, hospitality, marketing, or business administration, or the equivalent combination of education and experience.</span><span> </span></h3></li><li><h3><span>Have demonstrated knowledge of mobile, emerging and social media, and application to advertising campaigns.</span></h3></li><li><h3><span>Experience in leveraging social media platforms for an advertising campaign.</span></h3></li><li><h3><span>Understand social media universe including Facebook, Twitter, Linked In, YouTube, Tik Tok, Instagram, blogs, etc.</span></h3></li><li><h3><span>Attention to detail.</span></h3></li><li><h3><span>Ability to effectively communicate in both written and verbal formats.</span></h3></li><li><h3><span>Ability to assist in the planning, development, and implementation of projects/programs.</span></h3></li><li><h3><span>Work well under pressure of deadlines.</span></h3></li><li><h3><span>Have the ability to exercise a great deal of initiative, forward strategic thinking and independent judgment.</span></h3></li><li><h3><span>Technology savvy with solid understanding of the web, online marketing, direct marketing and best e-mail practices.</span></h3></li><li><h3><span>Experience preferred in brand management, development and implementation.</span></h3></li><li><h3><span>Excellent customer service skills.</span></h3></li><li><h3><span>Have interpersonal skills to deal effectively with all business contacts.</span></h3></li><li><h3><span>Professional appearance and demeanor.</span></h3></li><li><h3><span>Work varied shifts, including nights, weekends and holidays.</span></h3></li><li><h3><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</span></h3></li><li><h3><span>Must be able to speak to the general public and/or groups of individuals.</span></h3></li><li><h3><span>Proficient knowledge of Microsoft Office suite of products, CapCut and Adobe Suite</span></h3></li></ul><h3><b><span> </span></b></h3><h3><b><span>Work Environment:</span></b></h3><ul><li><h3><span>Duties and responsibilities are typically performed in a professional office setting, as well as on a Restaurant, Hotel.</span></h3></li><li><h3><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></h3></li></ul><h3></h3><h3><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Tejon Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></h3><h3><span> </span></h3><h3><span>As part of employment process, final candidates will be required to obtain gaming licensure by completing a background check with Tejon Gaming Authority, prior to an offer being extended. These background checks may include, but are not limited to:</span></h3><ul><li><h3><span>Credit Check</span></h3></li><li><h3><span>Drug <span>Screen    </span></span></h3></li><li><h3><span>Criminal Background Check</span></h3></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/Content-Marketing-Manager_R223-1


ext_id: R220
published: 2026-03-19 00:00:00+00:00
title: SPECIALIST - BENEFITS
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3><span>Under the direction of the Benefits Manager, the Benefits Specialist is responsible for assisting in the implementation and administration of benefits programs established by Seminole Hard Rock Support Services.</span><br/><br/> </h3><h3><b><u><span>Essential Job Functions</span></u></b><b><span>:</span></b></h3><ul><li><h3><span>Administers benefit programs in compliance with Seminole Hard Rock Casino and Seminole Gaming Policies and Procedures, and insurance contract agreements.</span></h3></li><li><h3><span>Design, evaluate and modify benefits processes to ensure that programs are current, communicated and in compliance with the Seminole Tribe of Florida and Seminole Gaming guidelines.</span></h3></li><li><h3><span>Evaluates services, coverage, and options available through benefits programs offered by Seminole Gaming. Provides feedback and data as needed.</span></h3></li><li><h3><span>Assist with benefits communications, meetings and practices that best meet the needs of our diverse employee group and the overall goals of the organization.</span></h3></li><li><h3><span>Monitors the effectiveness of benefits programs and ensures compliance with statutory requirements on an ongoing basis and promptly reports service concerns to the Director, Compensation &amp; Benefits or appropriate benefits representative.</span></h3></li><li><h3><span>Supervises monthly billing process and reconciliation and resolves any disputes or differences with insurance company and accounts payable.</span></h3></li><li><h3><span>Ensures all enrolled team members meet all eligibility requirements and promptly notifies Director, Compensation &amp; Benefits or insurance carrier(s) if eligibility status changes.</span></h3></li><li><h3><span>Processes enrollments, changes, terminations payroll deduction setups, COBRA notifications of benefit coverages as needed to maintain group eligibility.</span></h3></li><li><h3><span>Meets personally with employees individually and in groups to provide assistance and communication regarding benefits programs.</span></h3></li><li><h3><span>Conducts informational sessions for new employees (Orientation) and existing employees (for annual Open Enrollment, quarterly 401(k) Plan enrollment or enrollment of new benefits programs). Communicates the time and location of benefits’ meetings property-wide.</span></h3></li><li><h3><span>Compiles monthly billing report for all insurance benefits, and requests payment. Resolves any disputes or differences with insurance company and accounts payable.</span></h3></li><li><h3><span>Reconciles employee contribution deductions to the monthly premiums due.</span></h3></li></ul><h3><br/>Qualifications:</h3><ul><li><h3><span>Bachelor's degree in a related field preferred, and two (2) years similar Human Resources experience required with a heavy emphasis on administering and implementing benefit programs, policies and procedures in a large company (1,000 or more employees) or an equivalent combination of education, certification and experience, preferably in a hospitality, casino or health care environment. </span></h3></li><li><h3><span>Workday Experience required</span></h3></li><li><h3><span>Excellent communication, presentation and analytical skills required, along with ability to prepare financial spreadsheets. </span></h3></li><li><h3><span>Must be proficient in MS Word and Excel and have extensive HRIS knowledge. </span></h3></li><li><h3><span>This position requires strong knowledge of HIPPA, FMLA, ADA, ERISA, and COBRA. Strong knowledge of all applicable employment laws and government regulations a must. </span></h3></li><li><h3><span>High level of confidentiality and a professional demeanor required.</span></h3></li></ul><h3><span> </span></h3><h3><b><span>Work Environment:</span></b></h3><h3><span>Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.</span></h3><h3></h3><h3><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></h3><h3></h3><h3></h3><h3><span>For a listing of all opportunities at Seminole Hard Rock Support Services, please go to </span><a href="http://www.gotoworkhappy.com/" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com</span></span></a><span><span>. </span></span></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/SPECIALIST---BENEFITS_R220


ext_id: R388
published: 2026-03-19 00:00:00+00:00
title: SVP - OMNICHANNEL
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The Senior Vice President will serve as the senior product and digital leader to drive the development and execution of our digital experience strategy and innovation across eCommerce, mobile, hospitality, CRM, and personalization, leading omnichannel initiatives to ensure a seamless customer experience across all touchpoints. Responsible for leading a complementary team spanning Product, Growth, Innovation, AI, R&amp;D, and Operations, while building scalable product practices across internal teams, this role will lead and mature the organization's initiatives, aligning new technology implementations with business goals. They will craft and implement digital strategies, demonstrate an understanding of technologies like cloud computing, AI, and data analytics to improve efficiency and competitiveness. This role will drive omnichannel transformation initiatives, deliver digital solutions, and improve customer experiences, while leading eCommerce optimization and personalization projects, overseeing digital roadmap implementation, and facilitating cross-functional collaboration.</span></p><p></p><h2><span><b><span>Essential Functions</span></b></span></h2><ul><li><span>Lead digital product strategy and execution across retail, hospitality, casino, and entertainment touchpoints, ensuring alignment with business priorities and guest experience goals</span></li><li><span>Coordinate a cross-functional leadership team currently responsible for product, growth, AI/data, innovation, R&amp;D, and operations</span></li><li><span>Own and drive delivery of the HRX product roadmap, which includes initiatives like a new booking engine, eCommerce replatforming, mobile app modernization, a unified guest data platform, AI personalization, and more</span></li><li><span>Lead a transition to product-focused development, implementing consistent practices, dedicated prioritization, and UX-centered delivery in a company traditionally focused on isolated projects</span></li><li><span>Work cross-functionally with IT, Finance, Legal, and Security to ensure effective execution, budget alignment, vendor coordination, and compliance</span></li><li><span>Define and put into practice product performance indicators and success measures, and rely on data to guide improvements and resource allocation</span></li><li><span>Advocate for the product vision and innovative thinking throughout the organization, involving collaborators through storytelling, arguments, and clear structures</span></li><li><span>Help define the structure and vision for a Digital Innovation Office, with a focus on integrating product leadership into the company’s broader strategic and operational foundation</span></li><li><span>Act as a strategic business partner in the development and implementation of technology solutions that enable the organization's goals and strategies</span></li><li><span>Run, monitor, and lead digital channel strategy and roadmap, inclusive of the digital ecosystem, UX/UI strategy, and omnichannel personalization use cases</span></li><li><span>Coordinate with the data platform team to build a clean, known customer database applying a channel strategy</span></li><li><span>Deliver seamless end-to-end digital experiences across channels</span></li><li><span>Collaborate across teams to ensure channels and features are built on time, on budget, and consistent with the UX/UI brand vision</span></li><li><span>Drive the continuous improvement of existing channels to ensure the organization's digital footprint remains relevant and competitive, including digital innovation and experiments</span></li><li><span>Lead the overall consumer funnel and lifecycle, building a virtuous ecosystem to move consumers through the funnel and increase their lifetime value</span></li><li><span>Collaborate with finance lead to handle end-to-end planning, budgeting, and forecasting processes</span></li></ul><p></p><p><span>QUALIFICATIONS</span></p><ul><li><span>Bachelor’s degree or equivalent experience and/or Master’s Degree or equivalent experience in marketing, business, computer science, or related field</span></li><li><span>10+ years of experience in digital transformation, digital marketing, eCommerce, or related fields at a consumer-facing company</span></li><li><span>5+ years of leadership experience leading cross-functional teams</span></li><li><span>Digital Expertise: Extensive experience with omnichannel digital <span>marketing/personalization</span> initiatives</span></li><li><span>Project Management: Experience running large-scale transformation projects, with familiarity in using PM tools like JIRA for sprint planning and tracking</span></li></ul><p></p><h2><span><b><span>Essential Skills:</span></b></span></h2><ul><li><span>Leadership and Influence: Outstanding leadership skills with the ability to mentor and encourage teams and influence collaborators at all levels</span></li><li><span>Critical Thinking: Demonstrated capability to develop and implement digital strategies that foster business growth and improve customer engagement</span></li><li><span>Communication: Excellent written and verbal communication skills, capable of explaining sophisticated concepts in business terms</span></li><li><span>Analytical Prowess: Strong analytical skills to measure program efficiency and drive data-informed decisions</span></li><li><span>Agility and Change Management: Ability to promote and build agile working methods, drive collaboration, and effectively manage organizational change</span></li><li><span>Highly collaborative and capable of aligning diverse teams behind a clear digital vision</span></li><li><span>Consistent track record leading cross-functional product and digital teams in complex, multi-stakeholder environments</span></li><li><span>Deep understanding of consumer-facing digital platforms across mobile, web, and commerce - ideally in hospitality, entertainment, or retail</span></li><li><span>Experience leading multi-disciplinary teams spanning product, UX/UI, engineering, AI/data, or innovation</span></li><li><span>Demonstrated ability to lead change in legacy or project-based organizations, introducing scalable product practices</span></li><li><span>Comfortable navigating both technical discussions and executive strategy</span></li><li><span>Familiarity with modern digital product frameworks (agile, product ops, road mapping, experimentation, etc.)</span></li><li><span>Bonus: Experience supporting or crafting a Digital Innovation or Transformation Office</span></li></ul><h2><span> </span></h2><h2><span><b><span>Additional Requirements: (Licenses, Certifications, Testing, etc)</span></b></span></h2><ul><li><span>Must acquire and maintain all <span>licenses/certifications</span> per Federal, State, and Gaming Commission</span></li><li><span>Must successfully pass background check</span></li><li><span>Must be twenty-one (21) years of age</span></li></ul><p></p><h2><span><b><span>Location &amp; Structure</span></b></span></h2><p><span>This is a full-time executive leadership role, located in Hollywood, FL, requiring the ability to travel as needed.</span></p><p><span><b> </b></span></p><p><span><b>Native American Preference Policy</b></span></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></p><h2><span><b><span> </span></b></span></h2><h2><span><b><span>Employment Process:</span></b></span></h2><p><span>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: </span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li></ul><p></p><h2><span><b>Disclaimer</b></span></h2><p><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/SVP---OMNICHANNEL_R388


ext_id: R589
published: 2026-03-19 00:00:00+00:00
title: Executive Chef
location: Hard Rock Cafe Washington DC, United States
location_string: Washington, District of Columbia, United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3><a href="https://urldefense.com/v3/__http:/www.hardrock.com/__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxZnFTsoo$" rel="noopener noreferrer" target="_blank">Hard Rock International</a> (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.</h3><h3></h3><h3>HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. <span>Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.</span> For more information on Hard Rock International, visit <a href="https://urldefense.com/v3/__http:/www.hardrock.com__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxwevJle0$" rel="noopener noreferrer" target="_blank">www.hardrock.com</a> or shop.hardrock.com.<br/> </h3><h3>The Executive Chef is responsible for the overall operations for the back of house and kitchen area of the cafe. In addition, the Executive Chef will ensure that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Executive Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.</h3><h3></h3><ul><li><h3>Demonstrate financial comprehension of Cafe’s budget and P&amp;L.</h3></li><li><h3>Effectively control costs of food and related purchases in alignment with budgeted expectations.</h3></li><li><h3>Manage staff schedules in accordance with the cafe’s budget and forecast models.</h3></li><li><h3>Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements.</h3></li><li><h3>Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards.</h3></li><li><h3>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</h3></li><li><h3>Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service.</h3></li><li><h3>Foster an environment of customer service in which all team members put the guest first in every situation. </h3></li><li><h3>Execute established food standards for overall guest satisfaction that meet or exceed brand standards.</h3></li><li><h3>Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests.</h3></li><li><h3>Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact. </h3></li><li><h3>Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance.</h3></li><li><h3>Support staff development and advancement along well-defined career paths.</h3></li><li><h3>Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team</h3></li><li><h3>Serve as a Culinary Learning Coach developing, implementing, and executing learning &amp; development programs for all Heart of House employees in order to drive continuous improvement and employee</h3></li><li><h3>Possess a self-motivated approach to his/her own personal and professional</h3></li></ul><h3></h3><h3>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.<br/><br/> </h3><h3>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</h3><ul><li><h3>Minimum 15 years of experience in the hospitality industry inclusive of restaurant culinary operations.</h3></li><li><h3>Possess all local food management and safety certifications.</h3></li></ul><h3>SKILLS</h3><ul><li><h3>Ability to learn and bring "out of the box" ideas to their team.</h3></li><li><h3>Genuine enthusiasm and aptitude for food.</h3></li><li><h3>Excellent verbal and written communication skills.</h3></li><li><h3>High level of business acumen and common sense.</h3></li><li><h3>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</h3></li><li><h3>Must possess strong communication and listening skills, excellent speaking, reading and writing. </h3></li><li><h3>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</h3></li><li><h3>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</h3></li><li><h3>Multiple language abilities a plus, fluency in English required. </h3></li></ul><h3>PHYSICAL DEMANDS</h3><ul><li><h3>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.</h3></li><li><h3>Ability to sit for extended periods of time.</h3></li><li><h3>Ability to make repeating movements of the arms, hands, and wrists.</h3></li><li><h3>Ability to express or exchange ideas verbally and perceive sound by ear.</h3></li><li><h3>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</h3></li><li><h3>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</h3></li><li><h3>Ability to turn or twist body parts in a circular motion.</h3></li><li><h3>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</h3></li><li><h3>Ability to travel via auto or airplane for long periods of time.</h3></li></ul><h3>ADDITIONAL REQUIREMENTS</h3><ul><li><h3>N/A</h3></li></ul><h3>Closing:</h3><h3></h3><h3>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.  Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.</h3><h3></h3><h3>Disclaimer </h3><h3>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</h3><p></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Washington-DC/Executive-Chef_R589


ext_id: R649
published: 2026-03-19 00:00:00+00:00
title: Beverage Server - Casino Service Bar
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables.  This position is instrumental in creating an environment and executing service that blows our guests away.  The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships. </span></p><p></p><p><span><b><u>ESSENTIAL FUNCTIONS:</u></b></span></p><p><span><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></span></p><ul><li><span>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</span></li><li><span> Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner. </span></li><li><span>Adheres to food and beverage policies and State Liquor Laws.</span></li><li><span>Completes all required set-up duties on time. </span></li><li><span>Keeps station clean at all times.</span></li><li><span>Promotes positive customer relations.</span></li><li><span>Responsible for the receipt of monies and settlement of guests checks.</span></li><li><span>Performs all other related and compatible duties as assigned by the Food and Beverage Manager.</span></li></ul><p><span><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></span></p><p><span><i>(Related education and experience may be interchangeable on a year for year basis)</i></span></p><p><span>High school diploma or equivalent required.</span></p><p></p><p><span><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></span></p><ul><li><span>Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.  </span></li></ul><ul><li><span>Must have good oral communication skills.</span></li><li><span>Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.</span></li><li><span>Must be able to lift up to ten (10) pounds frequently throughout shift. </span></li><li><span>Must be willing to work a flexible schedule. </span></li><li><span>Must have the ability to withstand noisy and smoke filled environments.  </span></li><li><span>Must be able to sit 20% of shift and walk 80% of shift.</span></li></ul><p></p><p><span><b><u>EMPLOYMENT PROCESS:</u></b></span></p><p><span>Hard Rock's employment process requires candidates to obtain gaming licensure by successfully completing a background check prior to beginning employment. The background check may include, but is not limited to:</span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li><li><span>Drug Screen</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Beverage-Server---Casino-Service-Bar_R649


ext_id: R652
published: 2026-03-19 00:00:00+00:00
title: Hotel Bell Person
location: Seminole Casino Hotel Immokalee, United States
location_string: Immokalee, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u><span>RESPONSIBILITIES</span></u></b></p><ul><li><span>Assist guests with luggage delivery, pick up, and storage.</span></li><li><span>Deliver mail and packages.</span></li><li><span>Greet arriving vehicles and guest and bid them farewell upon departure.</span></li><li><span>Knowledgeable of property amenities so Guests best enjoy all the casino/hotel offers during their current and future visits.</span></li><li><span>Assist the Front Desk, as needed.</span></li></ul><p><span> </span></p><p><b><u><span>QUALIFICATIONS</span></u></b></p><ul><li><span>High School diploma, GED or equivalent required</span></li><li><span>Prior high-volume guest service experience required</span></li><li><span>Must have exceptional guest service skills</span></li><li><span>Must be detail oriented</span></li><li><span>Must possess basic math skills</span></li><li><span>Must be able to communicate effectively with guests and other team members</span></li><li><span>Must be able to work nights, weekends, and holidays</span></li></ul><p><b><u><span>WORK ENVIRONMENT</span></u></b></p><ul><li><span>Duties and responsibilities are typically performed in a front desk setting, which can be fast-paced. You may be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</span></li><li><span>Must be able to work standing/walking for long periods of time</span></li><li><span>The employee must frequently lift and/or move up to 50 pounds</span></li><li>While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.</li><li>Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.</li><li>Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.</li><li>Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.</li><li>Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.</li><li>Will regularly be exposed to tobacco and other second hand smoke.</li><li>May occasionally use de-escalation techniques to resolve customer conflict.</li><li>Will be required to assist in customer evacuation in case of emergency.</li><li><p></p><p><b><u>CLOSING</u></b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p></li><li>Credit Check</li><li>Criminal Background Check</li><li>Drug Screen</li><li><p></p><p><b><u>DISCLAIMER</u></b></p><p></p><p>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Hotel-Immokalee/Hotel-Bell-Person_R652


ext_id: R245
published: 2026-03-19 00:00:00+00:00
title: Nightclub Beverage Server - Dayclub Bar
location: Daer Dayclub/Nightclub, United States
location_string: United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span><b><u><span>About Seminole Hard Rock Hotel &amp; Casino Hollywood</span></u></b></span></p><p><span><span>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the <span>first-ever Guitar</span> Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at </span><a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a><span>, call <span><span>800-937-0010 </span></span>or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.</span></span></p><p></p><p><span>Model Marketing Cocktail Server are an élite, experienced group of professionals that have an acute attention to detail, can be flexible and adjust to their surroundings, and are able to have fun and seem carefree in a very fast-paced environment.  Moreover, they are responsible for presenting themselves as a positive reflection of the venue while marketing to potential customers at all times. Works in an efficient and professional manner and able to maintain the cleanliness of workstations and equipment. Participates in in-house modeling programs, special events, Banquet service functions, and performs model/presenter tasks at events.</span></p><p></p><p><b><u><span>ESSENTIAL JOB FUNCTIONS:</span></u></b></p><ul><li><span>Model Marketing Cocktail Server is responsible for providing quality guest service while preparing and serving tableside beverages and, on occasion, food and amenities on a timely manner</span></li><li><span>Responsible for handling cash and credit card transactions at the Point of Sale system (POS)</span></li><li><span>Initiates and engages in conversation with all guests in a professional and friendly manner</span></li><li><span>Ability to pour drinks and mix well-balanced cocktails and shots following standard recipes</span></li><li><span>Acts as an ambassador of the venue, markets the venue and all products offered to the targeted customer base</span></li><li><span>Collects customer information for the venue database, while constantly striving to increase the size of their personal clientele</span></li><li><span>Meets marketing requirements established by management, as per the Company's Marketing Requirement Plan</span></li><li><span>Prepares all products according to established venue recipes, focusing on proper portion size control</span></li><li><span>Exhibits and executes a complete knowledge of the venue’s sequence of service and selling technique</span></li><li><span>Provides each customer with a properly itemized bill and secure payment according to established venue procedures</span></li><li><span>Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises</span></li><li><span>Communicates with management, VIP hosts &amp; service team to rectify any and all customer needs, comments or incidents</span></li><li><span>Ensures that assigned area, side station, tables and POS stations are clean and well stocked at all times</span></li><li><span>Communicates and works with all support team to ensure inventory is maintained at established par levels</span></li><li><span>Adheres to all established policies, procedures and guidelines</span></li><li><span>Maintain excellent customer service skills &amp; high service standards in a constantly changing environment</span></li></ul><p></p><p>QUALIFICATIONS:</p><ul><li><span>Must be 21 years of age or older</span></li><li><span>A minimum of two (2) years of experience in a high volume, service focused restaurant or nightclub</span></li><li><span>Previous cocktail serving experience in a high-volume nightclub environment preferred </span></li><li><span>Must possess a valid alcohol awareness card and a health department card</span></li><li><span>Must be self-motivated, constantly striving to improve skills and knowledge </span></li><li><span>Must be fluent in the English language, both written and oral, multilingual skills is a plus</span></li><li><span>Previous modeling experience preferred, but not required</span></li><li><span>Must have strong knowledge of spirits, wines, champagne and mixed cocktails</span></li><li><span>Must be able to mix well-balanced cocktails and shots</span></li><li><span>Must be able to operate point of sales systems terminal</span></li></ul><p><span> </span></p><p><b><u><span>Social Media Requirements:</span></u></b></p><ul><li><span>Must meet social communication standards and requirements in promoting and marketing the venue</span></li><li><span>Must use personal social media accounts to market the venue</span></li><li><span>Must use the following social media platforms for work: Twitter, Facebook, and Instagram</span></li><li><span>Must develop personal clientele list </span></li><li><span>Participate and appear in marketing, publicity or media materials</span></li><li><span>Must market and promote venue specific events</span></li><li><span>Must adheres to all specified marketing requirements and guidelines </span></li></ul><p></p><p><b><u><span>ADDITIONAL REQUIREMENTS:</span></u></b></p><ul><li><span>Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation</span></li><li><span>Requires the ability to work within a team environment</span></li><li><span>Must be able observant and quick to respond to various situations while multitasking</span></li><li><span>Cordial relations with co-workers </span></li><li><span>Anticipate guest needs </span></li><li><span>Provide guests with information and directions </span></li><li><span>Adhere to all Standard Operating Procedures </span></li><li><span>Maintain all Sequence of Service Standards to achieve 100% compliance and audit scores </span></li><li><span>Provide information to guests regarding our venues, menus and pricing </span></li><li><span>Recognize and identify regular guests and repeat business, using their name whenever possible </span></li><li><span>Maintain line of sight / atmosphere control by circulating through your work area throughout shift </span></li></ul><p></p><p><b><span>Work Environment:</span></b></p><ul><li><span>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise</span></li><li><span>Must be able to lift and carry a tray, weighing a minimum of 25 pounds in a busy, crowded and dimly lit environment</span></li><li><span>Must be able to stand or walk a minimum if eight (8) hour shifts and work inside assigned bar area in the venue</span></li><li><span>Must be able to stand; walk; use hands handle, or feel; reach with hands and arms, talk or hear; and taste or smell</span></li><li><span>Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus</span></li></ul><p><span>  </span></p><p><b><i><span>Disclaimer</span></i></b><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Daer-DayclubNightclub/Nightclub-Beverage-Server---Dayclub-Bar_R245


ext_id: R257
published: 2026-03-19 00:00:00+00:00
title: Nightclub Table Server Assistant - Rooftop Bar
location: Daer Dayclub/Nightclub, United States
location_string: United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span><b><u><span>About Seminole Hard Rock Hotel &amp; Casino Hollywood</span></u></b></span></p><p><span><span>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the <span>first-ever Guitar</span> Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at </span><a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a><span>, call <span><span><span><span><span><span>800-937-0010 </span></span></span></span></span></span>or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.</span></span></p><p></p><p><span>The Runner TSA (Table Server Assistant) is responsible for providing attentive service to all guests in their assigned section by working diligently to ensure the environment is clean and well stocked at all times.  The Service Assistant will set and clean tables in addition to assisting the Cocktail Server Model with any and all tasks necessary.  <span>Our Server Assistant Models exists to provide excellent service Hard Rock style! You are critical part of the team that takes care of our guests. You work in tandem with the Cocktail Server Model to ensure our guests experience a new level of nightlife.</span></span></p><p><span> </span></p><p><span><b><u>ESSENTIAL JOB FUNCTIONS:</u></b></span></p><ul><li><span>Working as a team with the Cocktail Server Models to ensure a high level of guest attention</span></li><li><span>Consistently delivers exceptional service to all guests while acting in a professional manor</span></li><li><span>On occasion, the Server Assistant may assist the Cocktail Server Model in mixing and pouring well-balanced cocktails and shots according to the Hard Rock Mixology program</span></li><li><span>Complies with all state and federal liquor laws</span></li><li><span>Performs all opening and closing duties as assigned</span></li><li><span>Cleans all spills immediately, notifying other staff members and using appropriate signage when necessary</span></li><li><span>Sets and resets tables according to company standards before, during and after service</span></li><li><span>Communicates with management, VIP hosts &amp; service staff to rectify and all customer needs, comments or incidents</span></li><li><span>Acts as an ambassador of the venue, marketing the venue and all products offered to the targeted customer base through available social media outlets, as per the Company's Marketing Requirement Plan</span></li><li><span>Collects customer information for the venue database, while constantly striving to increase the size of your personal clientele</span></li><li><span>Constantly provides customers with accurate information about the venue and property as well as entertainment offered in each</span></li><li><span>Sets and resets tables according to standard before, during and after service</span></li><li><span>Welcomes all customers to the venue professionally and courteously, according to the established venue sequence of service</span></li><li><span>Works with a sense of urgency to anticipate customer needs and other team members when the opportunity arises</span></li><li><span>Communicates with management, VIP hosts &amp; service staff to rectify any and all customer needs, comments or incidents</span></li><li><span>Cleans all spills immediately, notifying other staff members and using appropriate signage when necessary</span></li><li><span>Performs all opening and closing duties as assigned</span></li></ul><p></p><p><span>QUALIFICATIONS:</span></p><p></p><ul><li><span>A minimum of one (1) year of experience as a server or server assistant, preferably in a high-volume nightclub or high-volume restaurant</span></li><li><span>Current and/or previous modeling experience preferred but not required</span></li><li><span>Must have knowledge of beverages, glassware, and garnishes</span></li><li><span>Must be able to operate: two and six wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups, and knives.</span></li></ul><p><span> </span></p><p><span><b><u>ADDITIONAL REQUIREMENTS:</u></b></span></p><ul><li><span>Work varied shifts, including weekends and holidays</span></li><li><span>Must be neat and clean in appearance and physically fit to perform the duties required.</span></li><li><span>Must be able to stand or walk a minimum eight-hour shift and work inside assigned bar area in the venue.</span></li><li><span>The employee must frequently lift and/or move up to 50 pounds.</span></li></ul><p><span><b><u>WORK ENVIRONMENT:</u></b></span></p><ul><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</span></li></ul><p><span><b><i><span>Disclaimer</span></i></b><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments</span></span></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Daer-DayclubNightclub/Nightclub-Table-Server-Assistant---Rooftop-Bar_R257


ext_id: R375
published: 2026-03-19 00:00:00+00:00
title: SOUS CHEF - BANQUETS
location: Hard Rock Cafe New York, United States
location_string: New York, New York, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3></h3><h3><a href="https://urldefense.com/v3/__http:/www.hardrock.com/__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxZnFTsoo$" rel="noopener noreferrer" target="_blank">Hard Rock International</a> (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.</h3><h3></h3><h3>HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. <span>Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.</span> For more information on Hard Rock International, visit <a href="https://urldefense.com/v3/__http:/www.hardrock.com__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxwevJle0$" rel="noopener noreferrer" target="_blank">www.hardrock.com</a> or shop.hardrock.com.<br/> </h3><h3>Sous Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. In addition, the Sous Chef ensures that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Sous Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.</h3><h3></h3><ul><li><h3>Support and assist in the preparation and design of all food orders.</h3></li><li><h3>Maintain the highest standards of brand, local health, safety, and food preparation hygiene</h3></li><li><h3>Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand</h3></li><li><h3>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the</h3></li><li><h3>Foster an environment of customer service in which all team members put the guest first in every</h3></li><li><h3>Execute established food standards for overall guest satisfaction that meet or exceed brand</h3></li><li><h3>Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to</h3></li><li><h3>Support staff development and advancement along well-defined career</h3></li><li><h3>Serve as a Culinary Learning Coach developing, implementing, and executing learning &amp; development programs for all Heart of House employees in order to drive continuous improvement and employee</h3></li><li><h3>Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary </h3></li><li><h3>Possess a self-motivated approach to his/her own personal and professional growth.</h3></li></ul><h3>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.<br/><br/> </h3><h3>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</h3><ul><li><h3>Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary</h3></li><li><h3>Possess all local food management and safety</h3></li></ul><h3>SKILLS</h3><ul><li><h3>Ability to learn and bring "out of the box" ideas to their team.</h3></li><li><h3>Genuine enthusiasm and aptitude for food.</h3></li><li><h3>Excellent verbal and written communication skills.</h3></li><li><h3>High level of business acumen and common sense.</h3></li><li><h3>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</h3></li><li><h3>Must possess strong communication and listening skills, excellent speaking, reading and writing.</h3></li><li><h3>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</h3></li><li><h3>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</h3></li><li><h3>Multiple language abilities a plus, fluency in English required. </h3></li></ul><h3>PHYSICAL DEMANDS</h3><ul><li><h3>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.</h3></li><li><h3>Ability to sit for extended periods of time.</h3></li><li><h3>Ability to make repeating movements of the arms, hands, and wrists.</h3></li><li><h3>Ability to express or exchange ideas verbally and perceive sound by ear.</h3></li><li><h3>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</h3></li><li><h3>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</h3></li><li><h3>Ability to turn or twist body parts in a circular motion.</h3></li><li><h3>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</h3></li><li><h3>Ability to travel via auto or airplane for long periods of time. </h3></li></ul><h3></h3><h3>Closing:</h3><h3></h3><h3>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.  Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.</h3><h3></h3><h3>Disclaimer </h3><h3>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</h3><p></p><p></p><p><b><u>Pay Range:</u></b></p>Pay Range: $57,500 - $77,700

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-New-York/SOUS-CHEF---BANQUETS_R375


ext_id: R315
published: 2026-03-19 00:00:00+00:00
title: Aviation Flight Specialist
location: Aviation Building, United States
location_string: United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>Overview: </b></p><p></p><p><span>The Aviation Flight Specialist I is responsible for coordinating flight activities associated with the planning, scheduling and ground handling of the aircraft.  The incumbent in this position must be capable of making time-dependent logistical decisions related to flight safety, costs and personnel. May be responsible for the preparation, coordination and communication of all applicable flight logistics including, accommodations for flight crew and passengers, scheduling crew, ground transportation, catering, air strip and ramp reservations.</span></p><p></p><p><b><span>Responsibilities: </span></b></p><p></p><ul><li><span>Assist in coordinating day-to-day flight operations which include planning &amp; scheduling of ground handling for aircraft in accordance with the Federal Aviation Administration and company <span>regulations/requirements.</span></span></li><li><span>Provide crewmembers with schedule and relay operational conflicts including assisting crewmembers with any possible diverted flights due to weather and other unforeseen circumstances and notify passengers to those changes. </span></li><li><span>Arrange ground handling at alternate airport. Notify Director of issues and assist with solutions.</span></li><li><span>Arrange VIP/Executive/Tribal ground transportation.</span></li><li><span>Arrangement of flight crew hotel and rental vehicles.</span></li><li><span>Prepare itineraries and travel plans for domestic and international flights including ramp and time slot reservations.</span></li><li><span>Monitor and flight follow for aircraft movement to maintain an on-time schedule.</span></li><li><span>Assist maintenance in scheduling of routine and non-routine aircraft maintenance.</span></li><li><span>Maintain departmental records including maintenance records &amp; flight sheets.</span></li><li><span>Schedule trips in FOS the Aviation compliance scheduling program.</span></li><li><span>With SVP – Player Development approval arrange SGA VIP’s for requested flights on aircrafts from company’s fleet and chartered aircrafts. </span></li><li><span>Send requests for customized catering and onboard services.</span></li><li><span>Arrange SGA VIP guests’ ground transportation.</span></li><li><span>Flight follow and provide aircraft movement to Player Development and property Leadership.</span></li><li><span>Complete compliance procedures for Aviation Clearance Forms (ACF).</span></li><li><span>Complete monthly OFAC checks of VIP casino passengers. </span><ul><li><span>Liaise with compliance department to ensure that all flights are authorized and completed under SGA policy.</span></li></ul></li></ul><p></p><p><span><b>Qualifications: </b></span></p><p></p><p></p><ul><li><span>Associates degree is preferred; or equivalent combination of training and experience will be considered. </span></li><li><span>A minimum of two (2) years of airline management, chartering and/or dispatching or airline operations experience is preferred. An equivalent combination of education/training and experience will be considered. </span></li><li><span>Knowledge of the organizational structure of the STOF, Seminole Gaming and SHRSS.</span></li><li><span>Knowledge of principles and practices of general aviation facility operation and maintenance. Knowledge of Federal Aviation Regulations.</span></li><li><span>Knowledge of flight planning principles, processes and procedures.</span></li><li><span>Knowledge of weather forecasting techniques and models.</span></li><li><span>Understanding of aircraft performance, and acceptable airports to operate to and from.</span></li><li><span>Understanding of airport operations.</span></li><li><span>Ability to organize and plan work while adhering to deadlines.</span></li><li><span>Ability to pay strong attention to detail.</span></li><li><span>Ability to prioritize and manage multiple work projects.</span></li><li><span>Demonstrate excellent customer service skills.</span></li><li><span>Demonstrate strong presentation and public speaking skills.</span></li><li><span>Ability to operate office machines, office computers and equipment</span></li><li><span>Ability to keep accurate records and reports.</span></li><li><span>Ability to perform assignments independently.</span></li><li><span>Ability to serve the STOF tribal community, Seminole Gaming, the public and fellow employees with honesty and integrity.</span></li><li><span>Ability to establish and maintain effective working relationships with the general public, co-workers, STOF elected and appointed officials and members as well as others in conjunction with the discharge of duties.</span></li><li><span>Possession of a Dispatch Certificate, or in the process of obtaining, is highly preferred. </span></li><li><span>Familiarity with Federal Aviation Regulations (FAR) is preferred.  </span></li><li><span>Demonstrate excellent analytical and organizational skills, outstanding verbal and written communication skills. </span></li><li><span>Demonstrate excellent interpersonal skills and be an effective team player. </span></li><li><span>Demonstrate proficiency in computer software. </span></li><li><span>Demonstrate ability to function effectively in a fast-paced, dynamic, and stressful environment. </span></li><li><span>Demonstrate outstanding decision-making and problem-solving skills, and ability to handle multiple projects is required. </span></li><li><span>Ability to travel and work a flexible schedule including evenings, weekends and holidays.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Aviation-Building/Aviation-Flight-Specialist_R315


ext_id: R301
published: 2026-03-19 00:00:00+00:00
title: Beverage Server - Casino Service Bar (SEASONAL)
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.</span></p><ul><li>Provides timely cocktail service in a friendly and courteous manner</li><li>Initiates and engages in conversation with all guests in a professional and friendly manner</li><li>Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises</li><li>Communicates with management to rectify any and all customer needs, comments or incidents</li><li>Adheres to all established policies, procedures and guidelines</li></ul><p>QUALIFICATIONS</p><ul><li><span>Previous cocktail serving experience preferred</span></li><li><span>Must have knowledge of spirits, wines, champagne and mixed cocktails</span></li><li><span>Must possess or have the ability to obtain a valid New Jersey Casino Service Registration.</span></li></ul><p><span><b><span>BENEFITS INCLUDE</span></b></span></p><ul><li><span>Free Meals, Free Uniforms, Free Parking</span></li><li><span>Discounts at Hard Rock properties around the globe</span></li><li><span>Training and Leadership development programs</span></li><li><span>Wellness programs including onsite information and fitness seminars</span></li><li><span>Team Member Resource Groups</span></li><li><span>Recognition programs</span></li><li><span>Pay Rate $11.50 an hour</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Beverage-Server---Casino-Service-Bar_R301


ext_id: R412
published: 2026-03-19 00:00:00+00:00
title: IT PROGRAM MANAGER - HOSPITALITY APPLICATIONS
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The IT Program Manager is accountable for the successful management of information technology program initiatives, including multiple large projects for existing systems, and the design and development of new systems. The position’s responsibilities include business requirements documentation, timely project management, control and dissemination of all necessary supporting documentation including risks, budgets, project plans, and vendor information, in a manner conducive to effective project implementation and successful completion. The position requires the ability to actively engage, coordinate, and manage vendors and Information Technology resources to ensure successful project <span>implementations. </span></span></p><p></p><p>RESPONSIBILITIES</p><ul><li>Plans, schedules, and drives for timely completion of IT projects.</li><li>Coordinates with vendors and monitors their progress.</li><li>Creates timeline and cost presentations for senior leadership.</li><li>Facilitates technical and non-technical project meetings, requirements gathering sessions, records minutes, documents decisions, documents requirements, and drives timely closure of action items.</li><li>Model and document current state business processes, functionality, and gaps to assist stakeholders in defining future state, requirements, success metrics, and establish a plan to track, monitor, and measure success.</li><li>Lead the creation and organization of final business requirements documentation, visual process maps, and user stories ensuring complement line-of-sight traceability from requirements, build, test, to run.</li><li>Collaborate with the systems analyst to document technical requirements and identify metric driven acceptance criteria gaining feedback and facilitate decisions/alignment from the business.</li><li>Document the complex areas of project scope, objectives, value add, or benefit expectations for large-sized projects being adept within an environment that may be ambiguous.</li><li>Manage and document business requirements and prioritization within the Product Backlog through business value ROI, alignment with business and product strategy, to enhance the solutions approach.</li><li>Creates and maintains project plans and schedules for all projects.</li><li>Manages, tracks, and reports on risks, scope, goals, deliverables, resources, budget, and timing.</li><li>Works with the project sponsor and stakeholders to complete project charters which outline scope, goals, deliverables, resources, budget, and timing.</li><li>Serves as liaison between team members and the management team requesting the project.</li><li>Communicates project status with end user, project team and project <span>sponsors/stakeholders.</span></li><li>Establishes and maintains a strong working relationship with senior leadership and functional managers throughout business areas.</li><li>Works with project sponsor and team to ensure all functional and technical requirements are met with project completion.</li><li>Drives organization change management (OCM) activities including user acceptance testing, communications, and end-user training.</li><li>Performs other duties as assigned.</li></ul><p></p><p>QUALIFICATIONS</p><ul><li>5+ years of experience managing large Information Technology projects.</li><li>2+ years of experience in a Business Analyst capacity.</li><li>Hospitality systems, business analytics, solution delivery, and process experience required.</li><li><span>Direct experience with project management, product or software development lifecycles, business analytics, and quality assurance.</span></li><li>Working knowledge of both Waterfall and Agile methods.</li><li>PMI certification required and bachelor's degree preferred.</li><li>Exceptional interpersonal and communication skills with the ability to deal with a diverse range of people, including upper levels of corporate management.</li><li>Self-sufficient, requiring limited supervision over job knowledge, expectations, and successful project completion.</li></ul><p><b>Competencies:</b></p><ul><li>Proven project management skills and strong leadership skills.</li><li>Expertise in Jira, Confluence, PowerPoint, Excel, and Smartsheet preferred.</li><li>Knowledge of hospitality systems required (e.g., Opera, LMS, HotSOS, Delphi).</li><li>Excellent oral and written communication skills.</li><li><span>Self-motivated with the ability to plan and manage own work with clear accountability to meet deadlines. </span></li><li><span>Strong reasoning ability, analytical and problem-solving mindset.</span></li><li>Strong Interpersonal skills, able to build business partnerships with end users or IT and influence outcomes.</li><li>Strong meeting facilitation, documentation, planning and management skills with a solid attention to details.</li></ul><p><b>Work Location:</b></p><ul><li>This position is based in our Davie, Florida office within our IT Project Management Office department</li><li>Hybrid work location may be considered – must be able to be in the Davie office throughout the week.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/IT-PROGRAM-MANAGER---HOSPITALITY-APPLICATIONS_R412


ext_id: R337
published: 2026-03-19 00:00:00+00:00
title: Kitchen Manager
location: Hard Rock Cafe Niagara Falls, United States
location_string: Niagara Falls, New York, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3>With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit <a href="http://www.hardrock.com" rel="noopener noreferrer" target="_blank">www.hardrock.com</a>.<br/> </h3><h3>Kitchen Manager is responsible for the overall operations for the back of house and kitchen area of the cafe. In addition, kitchen managers ensure that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Kitchen Manager supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.</h3><ul><li><h3>Demonstrate financial comprehension of Cafe’s budget and P&amp;L.</h3></li><li><h3>Effectively control costs of food and related purchases in alignment with budgeted expectations.</h3></li><li><h3>Manage staff schedules in accordance with the cafe’s budget and forecast models.</h3></li><li><h3>Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements.</h3></li><li><h3>Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards.</h3></li><li><h3>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</h3></li><li><h3>Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service.</h3></li><li><h3>Foster an environment of customer service in which all team members put the guest first in every situation.</h3></li><li><h3>Execute established food standards for overall guest satisfaction that meet or exceed brand standards.</h3></li><li><h3>Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests.</h3></li><li><h3>Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact.</h3></li><li><h3>Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance.</h3></li><li><h3>Support staff development and advancement along well-defined career paths.</h3></li><li><h3>Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team.</h3></li><li><h3>Serve as a Culinary Learning Coach developing, implementing, and executing learning &amp; development programs for all Heart of House employees in order to drive continuous improvement and employee retention.</h3></li><li><h3>Possess a self-motivated approach to his/her own personal and professional growth.</h3></li></ul><h3>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.<br/> </h3><h3>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</h3><ul><li><h3>Minimum 10 years of experience in the hospitality industry inclusive of restaurant culinary operations.</h3></li><li><h3>Possess all local food management and safety certifications.<br/> </h3></li></ul><h3>SKILLS</h3><ul><li><h3>Ability to learn and bring "out of the box" ideas to their team.</h3></li><li><h3>Genuine enthusiasm and aptitude for food.</h3></li><li><h3>Excellent verbal and written communication skills.</h3></li><li><h3>High level of business acumen and common sense.</h3></li><li><h3>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</h3></li><li><h3>Must possess strong communication and listening skills, excellent speaking, reading and writing.</h3></li><li><h3>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</h3></li><li><h3>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</h3></li><li><h3>Multiple language abilities a plus, fluency in English required.<br/> </h3></li></ul><h3>PHYSICAL DEMANDS</h3><ul><li><h3>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. </h3></li><li><h3>Ability to sit for extended periods of time. </h3></li><li><h3>Ability to make repeating movements of the arms, hands, and wrists.</h3></li><li><h3>Ability to express or exchange ideas verbally and perceive sound by ear.</h3></li><li><h3>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</h3></li><li><h3>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</h3></li><li><h3>Ability to turn or twist body parts in a circular motion.</h3></li><li><h3>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. </h3></li><li><h3>Ability to travel via auto or airplane for long periods of time.</h3></li></ul><h3></h3><h3><span><b>Closing:</b></span></h3><h3><span>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.  Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.</span><br/> </h3><h3><span><i><b><span>Disclaimer</span></b></i><i><span> </span></i><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></span></h3><p></p><p></p><p><b><u>Pay Range:</u></b></p>Pay Range: $80,000 - $117,000

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Niagara-Falls/Kitchen-Manager_R337


ext_id: R590
published: 2026-03-19 00:00:00+00:00
title: Tribal Career Development (TCD) Team Member
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="https://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>https://www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3><span>The Tribal Career Development Program (TCD) is a professional development program for Seminole Tribal Members. TCD is committed to growing Tribal Team Members with tools to succeed such as hands on training, professional development, and leadership training, and mentoring.</span></h3><h3><br/>Responsibilities:<br/> </h3><h3><span>This program embodies an attitude and a spirit among all of our Tribal Team Members (TTMs) that calls for excellence and true professionalism at all times relative to the way we undertake all tasks.  We must each make a personal commitment to service excellence.  </span></h3><h3></h3><h3><span>TTMs will follow a customized Learning Path developed by the TCD Team and will work closely with each department team members during scheduled shift<span>.  Following your Learning Path is imperative to your training and advancement.</span></span><br/><br/>Qualifications:</h3><ul><li><h3><span>Enrolled Member of the Seminole Tribe of Florida</span></h3></li><li><h3><span>18 years of age or older</span></h3></li><li><h3><span>Enthusiasm and Engagement</span><br/> </h3></li></ul><h3><span><u>Work Environment:</u></span></h3><h3><span>Depending on the department and position, you will be hands-on during your training and because of the various departments within the organization to include, but not limited to, SGA, Seminole Hard Rock Support Services and Hard Rock, your environment will change occasionally. Some tasks may require lifting, carrying, standing in areas with second hand smoke.  Each department ensures a safe environment, provides a Corporate Standard uniform and follows safety guidelines.</span></h3><h3></h3><h3><span><u>Native American Preference Policy:</u></span></h3><h3><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></h3><h3><span> </span></h3><h3><span>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</span></h3><h3><span> </span></h3><ul><li><h3><span>Credit Check</span></h3></li><li><h3><span>Criminal Background Check</span></h3></li><li><h3><span>Drug <span>Screen    </span></span></h3></li></ul><h3><span> </span></h3><h3><span>For a listing of all opportunities at Seminole Gaming, please go to <a href="http://www.gotoworkhappy.com/" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com</span></span></a>.</span></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/Tribal-Career-Development--TCD--Team-Member_R590


ext_id: R293
published: 2026-03-19 00:00:00+00:00
title: Sous Chef
location: Hard Rock Cafe San Antonio, United States
location_string: San Antonio, Texas, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3><a href="https://urldefense.com/v3/__http:/www.hardrock.com/__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxZnFTsoo$" rel="noopener noreferrer" target="_blank">Hard Rock International</a> (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.</h3><h3></h3><h3>HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. <span>Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.</span> For more information on Hard Rock International, visit <a href="https://urldefense.com/v3/__http:/www.hardrock.com__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxwevJle0$" rel="noopener noreferrer" target="_blank">www.hardrock.com</a> or shop.hardrock.com.<br/> </h3><h3>Sous Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. In addition, the Sous Chef ensures that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Sous Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.</h3><h3></h3><ul><li><h3>Support and assist in the preparation and design of all food orders.</h3></li><li><h3>Maintain the highest standards of brand, local health, safety, and food preparation hygiene</h3></li><li><h3>Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand</h3></li><li><h3>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the</h3></li><li><h3>Foster an environment of customer service in which all team members put the guest first in every</h3></li><li><h3>Execute established food standards for overall guest satisfaction that meet or exceed brand</h3></li><li><h3>Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to</h3></li><li><h3>Support staff development and advancement along well-defined career</h3></li><li><h3>Serve as a Culinary Learning Coach developing, implementing, and executing learning &amp; development programs for all Heart of House employees in order to drive continuous improvement and employee</h3></li><li><h3>Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary </h3></li><li><h3>Possess a self-motivated approach to his/her own personal and professional growth.</h3></li></ul><h3>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.<br/> </h3><h3>Closing:</h3><h3></h3><h3>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.  Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.</h3><h3></h3><h3>Disclaimer </h3><h3>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-San-Antonio/Sous-Chef_R293


ext_id: R364
published: 2026-03-19 00:00:00+00:00
title: EVS Floor Attendant - Casino Public Space
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration for the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</li><li>Promptly at start of shift, review schedule, check equipment and supplies required to perform the work, scheduled, and prepared for operations. </li><li>Wipe down all machinery on shift-by-shift basis. </li><li>Inspect and clean all restrooms. </li><li>Pick up and dispose of paper and other rubbish left by patrons throughout the pavilion. </li><li>Upon ending your shift, secure all equipment and machinery, and complete all required paperwork.</li><li>Performs all other duties as assigned and adheres to all Illinois Gaming Regulations and Departmental Standard Operating Procedures.</li></ul><p></p><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>High School diploma or equivalent.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li></ul><ul><li>Must successfully pass background check.</li><li>Must be at least eighteen (18) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Safe use of hazardous materials.</li><li>Basic hand and power tools and testing equipment.</li><li>Excellent guest service skills and communication skills.</li><li>Janitorial duties.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Must be able to lift 40 pounds and be on feet for entire shift. Position requires person to be able to stand, stoop, bend, crouch and climb on a continuous basis.</li></ul><h3>·While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.</h3><ul><li>The employee must frequently lift and/or move up to 50 pounds.</li><li>Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy.</li><li>May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to the public.</li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li><li>Communicate effectively with all levels of employees and guests.</li><li>Review and comprehend all necessary documentation.</li><li>Routine handling of potentially hazardous cleaning chemicals and wastes requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.</li><li>Routine use of powered cleaning equipment.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $15 - $20

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/EVS-Floor-Attendant---Casino-Public-Space_R364-1


ext_id: R108
published: 2026-03-19 00:00:00+00:00
title: Outlet Server - Deli - PT
location: Seminole Casino Coconut Creek, United States
location_string: Coconut Creek, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>OUR COMMITMENT TO SERVICE:</b></p><p></p><p>We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.</p><p></p><p><b>JOB DESCRIPTION:</b></p><p></p><p>The incumbent assists with preparation of foods in the Deli.  All duties are to be performed in accordance with the departmental and Seminole Casino policies, practices and procedures.</p><p></p><p><b>QUALIFICATIONS:</b></p><p></p><ul><li>High school diploma or GED required. </li><li>A culinary apprenticeship or an AOS degree from a culinary institution is preferred, or an equivalent combination of education and/or work experience. </li><li>Must possess a knowledge of sanitation and quality food preparation techniques.</li></ul><p></p><p><b>WORK ENVIRONMENT:</b></p><p></p><ul><li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>The casino is open 24 hours a day, 7 days a week, 365 days a year.  You may be required to work on any of the days the casino is open including weekends and holidays.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include <span>close, distance,</span> color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino <span>related environmental</span> factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.</li><li>Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and <span>bending.   </span></li></ul><p><b>CLOSING:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li>Criminal Background Check</li></ul><p></p><p><b>ACKNOWLEDGMENT:</b></p><p></p><p>This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Seminole Casino Coconut Creek (the Company) reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President &amp; General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.</p><p></p><p><i><u><span>Disclaimer</span></u></i> <br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Coconut-Creek/Outlet-Server---Deli_R108


ext_id: R416
published: 2026-03-19 00:00:00+00:00
title: Executive Host
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p>The incumbent in this position is responsible for the implementation, development, and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits.  The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests. The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player <span>requests.       </span></p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice of gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. </li><li>Responsible for targeting, developing, and assessing new business relationships.</li><li>Effectively delivers required sales targets.</li><li>Maintains relationships with VIP guests through personal contact by phone and in person with the goal of increasing new business.</li><li>Creative thought in developing a wide customer base.</li><li>Works to utilize direct mail to actively recruit VIP players.</li><li>Assists with planning and execution of special events.</li><li>Fully complies with all applicable rules, regulations, laws, and policies, and conducts themselves with highest levels of integrity and honesty.</li><li>Anticipates, responds to, and consistently meets or exceeds the needs of internal clients.</li><li>Supports and cultivates new ideas and methods to deliver business solutions.</li><li>Identifies ways to increase efficiencies or improve product or service.</li><li>Keeps track of existing products/services and/or progress on new initiatives.</li><li>Stays up to date with the latest developments in the profession.</li><li>Develops skills to handle increasingly complex matters.</li><li>Plans and creates events and community opportunities to drive awareness and greet potential customers.</li><li>Provide Recommendations of locations for Player Development parties.</li><li>Act as a guide to Hosts and approver of various Host player requests.</li><li>Assist in the development of guest invitation lists for special events conducted by Hard Rock.</li><li>Convey Wild Card program and qualification requirements to prospective gaming guests.</li><li>Assists the Director of Player Development with business development programs to increase visitation to Hard Rock Bristol.</li><li>Represent the casino at on and off property events in the capacity of a Player Development Executive Host.</li><li>Identify, initiate, and foster relationships with new and loyal guests that are deemed developmental.</li><li>Enhance growth of gaming revenues by developing high valued theoretical players identified by the Manager - Player Development.</li><li>Tracks and prepares reports, for the Manager - Player Development, on specific players and/or groups of players.</li><li>Ensure that all guests are dealt with in an efficient and courteous manner. Resolve customer complaints and issues effectively while escalating concerns as appropriate.</li><li>Must be knowledgeable of, and be able to explain, games offered by the casino, current marketing promotions and programs.</li><li>Provide complimentary to casino patrons according to the approved internal controls and approved Complimentary Matrix.</li><li>Maintain players’ database and monitor players’ visits, spending and preferences, to tailor marketing campaigns (including telemarketing, email, and personal invites) to encourage return visits while developing the business.</li><li>Responsible for cleaning and sanitizing work and public spaces.</li><li>Adheres to all Virginia Gaming Regulations.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><p>Must have at least one of the following:</p><ul><li>Bachelor’s in Business, Marketing or related field or an equivalent combination of education and/or work experience.</li><li>At least 3 years professional experience in Player Development.</li><li>An existing book of high value clients.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </li></ul><ul><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Prior experience in the Gaming industry strongly preferred.</li><li>Must be twenty-one (21) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li><li>Prior experience opening new properties/outlets strongly preferred.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><ul><li>Understanding of and experience in the property’s regional gaming market. </li><li>Hard Rock marketing functions including, but not limited to customer acquisition, database, promotions, advertising, and branding.</li><li>Operations, services and activities of a comprehensive marketing and database programs.</li><li>The Gaming industry, including principles and practices of a capital and operations budget.</li><li>Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.</li><li>Pertinent federal, state, and local laws, codes, and regulations.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><ul><li>Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li><li>Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.</li><li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li><li>Communicate clearly and concisely, both orally and in writing.</li><li>Analyze marketing and promotions data.</li><li>Be a strategic, analytical, ethical, and effective motivator.</li><li>Operate various types of office equipment.</li><li>Establish and maintain effective working relationships with those contacted during work.</li><li>Be flexible to work varying shifts and time schedules as needed.</li><li>This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.</li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Executive-Host_R416


ext_id: R526
published: 2026-03-19 00:00:00+00:00
title: Players Club Representative - Players Club
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The incumbent in this position is responsible for the effective communication of the Player’s Club program; determines whether minimum qualifications for complimentary services and/or goods have been met, informs guest of all aspects of Player’s Club, and promotes the Player’s Club program to guests on the casino floor.</span></p><p></p><p><b><u><span>ESSENTIAL FUNCTIONS:</span></u></b></p><p><i><span>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</span></i></p><ul><li><span>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</span></li><li><span>Service all customers at the customer service booths and VIP room; greet bus arrivals; conduct property tours; and assist in promotional events. </span></li><li><span>Responsible for providing excellent guest service to mid and high-end guests by providing information pertaining to their comp limits, special services, and amenities available as well as any special targeted player events. </span></li><li><span>Approve and issue limited comps to mid and high-end rated players based on established guidelines. </span></li><li><span>Coordinate comp paperwork, including room, food and beverage, special events and transportation for Casino/Executive Host, VIP Services, and casino personnel. </span></li><li><span>Coordinate reservation responses for special events and necessary accommodations for mid to high-end guests as requested. </span></li><li><span>Handle difficult customer interactions and directs other customer disputes to the appropriate authority. </span></li><li><span>Control and monitor access to VIP amenities by tracking each member’s visit. </span></li><li><span>Keep current with and can execute all player recognition programs (e.g., member card, cash back programs, comping, etc). </span></li><li><span>Consistently display positive attitude and high service standards. </span></li><li><span>Respond to customer and co-workers’ inquiries in a prompt and courteous fashion. </span></li><li><span>Perform data entry, documentation, inventory, and other administrative duties as assigned with accuracy, thoroughness, and speed. </span></li><li><span>Adhere to all Company and departmental policies, procedures, and practices. Report all irregularities to the appropriate party.  </span></li><li><span>Adheres to all Virginia Gaming Regulations.</span></li></ul><p><span> </span></p><p></p><p><b><u><span>NON-ESSENTIAL JOB FUNCTIONS</span></u></b></p><ul><li><span>Attend seminars when needed.</span></li></ul><p><b><u><span>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</span></u></b></p><p><i><span>(Related education and experience may be interchangeable on a year for year basis)</span></i></p><p><span> </span></p><p><span>This knowledge and these skills are typically acquired through a high school diploma or equivalent. This knowledge and these abilities are typically acquired through two months of on-the-job training; or through related customer service work experience. Computer literacy with good oral and written English communication skills required. Excellent phone etiquette and guest relations skills are also required. Multi-lingual skills preferred.</span></p><p><span> </span></p><p></p><p><b><u><span>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</span></u></b></p><ul><li><span>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </span></li><li><span>Must successfully pass background check.</span></li><li><span>Must successfully pass drug screening.</span></li><li><span>Prior experience in the Gaming industry strongly preferred. </span></li><li><span>Must be twenty-one (21) years of age.</span></li><li><span>Must be able to work holidays and weekends, as well as flexible shifts.</span></li></ul><p><span> </span></p><p></p><p><b><u><span>KNOWLEDGE OF:</span></u></b></p><ul><li><span>Understanding of and experience in the property’s regional gaming market. </span></li><li><span>Casino marketing functions including, but not limited to data base, advertising and branding. </span></li><li><span>Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, <span>            </span> Excel, Outlook and PowerPoint.</span></li><li><span>Pertinent federal, state, and local laws, codes, and regulations.</span></li><li><span>Cash handling, marketing and sales techniques.</span></li></ul><p></p><p><b><u><span>ABILITY TO:</span></u></b></p><ul><li><span>Ability to use card punch machine and slot card computer system in order to read and understand guest information, update guest records, and identify duplicate <span>accounts.  </span> </span></li><li><span>Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</span></li><li><span>Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</span></li><li><span>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</span></li><li><span>Communicate clearly and concisely, both orally and in writing.</span></li><li><span>Operate various types of office equipment.</span></li><li><span>Establish and maintain effective working relationships with those contacted in the course of work.</span></li><li><span>Be flexible to work varying shifts and time schedules as needed.</span></li><li><span>This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Players-Club-Representative---Players-Club_R526


ext_id: R330
published: 2026-03-19 00:00:00+00:00
title: Table Games Dealer Trainee - Table Games Operations
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>DEALER TRAINING—FIRST-TIME TABLE GAMES DEALER</u></b></p><p></p><p><b>Essential Functions:</b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Upon completion of Dealer School, and successfully passing an audition, candidate would be hired as a Table Games Dealer</li><li>No prior experience required</li><li>Flexible Class schedules</li><li>Learn how to deal multiple games, including One of the below:<ul><li>Blackjack</li><li>Craps </li><li>Roulette</li><li>Poker</li><li><span>Baccarat              </span></li></ul></li><li>Incredible growth potential and transfer opportunities to any of the Seminole Gaming or Hard Rock International properties</li><li>Performing the functions of a Dealer on an assigned shift</li><li>Responsible for dealing an assigned game per established policy and procedures</li><li>Conducts the assigned game with respect to local compliance, regulations and procedures.</li><li>Responsible for customer satisfaction and enjoyment on a particular assigned table game. </li><li>Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.</li><li>Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.</li><li>As called upon, explains aspects of various games to gaming <span>patrons.    </span></li><li>Processes all cash and maintains proper handling and accounting for assigned property items.</li><li>Maintains familiarity with other gaming and <span>entertainment/service</span> activities for the guests to provide information and correct answers to questions.</li><li>Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department.</li></ul><p><b>Position Requirements</b></p><ul><li>Must be 21 years of age.</li><li>High School diploma or equivalent required</li><li>Must be able to work any shift, weekends, holidays and overtime if needed.</li><li>Must have the ability to withstand noisy and smoke-filled environments.</li><li>Must be able to obtain and maintain a local gaming license.</li><li>Must be able to stand in a stationary position 90% of assigned shift (80 minutes on / 20 minutes off) including the ability to bend/turn torso 90 degrees and have continuous movement of arms, shoulders and wrists.</li><li>Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.</li></ul><p><b>Work Environment</b></p><ul><li>May be exposed to casino related environmental factors including, but not limited to, secondhand smoke and excessive noise.</li><li>Must be able to lift up to 50lbs</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and the ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced, and often crowded and noisy. May be exposed to casino-related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.</li></ul><p><b>Employment Process:</b></p><p>Hard Rock employment process requires candidates to obtain gaming licensure by successfully completing a background check, prior to beginning employment. The background check may include, but is not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug Screen</li></ul><p><b>Disclaimer:</b></p><p>This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Table-Games-Dealer-Trainee---Table-Games-Operations_R330-1


ext_id: R439
published: 2026-03-19 00:00:00+00:00
title: Table Games Floor Supervisor - Table Games Operations
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>Under the direction of the Pit Manager, is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Directly supervises dealer responsibilities in accordance with the company policies and procedures.</li><li>Responsibilities include training team members, planning, assigning, and directing work.</li><li>Appraising performance, rewards, and disciplining team members.</li><li>Addressing complaints and resolving problems.</li><li>Rating and tracking guests play.</li><li>Assist guests in obtaining a marker.</li><li>Making sure buy-ins are correct. Insures adherence to all gaming regulations.</li><li></li></ul><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p>Attend seminars when needed.</p><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><p>High School Diploma required. Three years table games experience required.  Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games.</p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.  </li></ul><ul><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be twenty-one (21) years of age.</li><li>Prior experience in the Gaming industry strongly preferred.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><ul><li>Pertinent federal, state, and local laws, codes, and regulations.</li><li>Hard Rock operations.</li><li>Policies and procedures as well as knowledge of and ability to identify various cheating techniques.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><ul><li>Calculate figures and create and manipulate spreadsheets to produce reports.</li><li>Effectively present information and respond to questions from groups of managers, clients, customers and the general public.</li><li>Solve practical problems and deal with a variety of situations.</li><li>Be flexible to work varying shifts and time schedules as needed.</li></ul><p></p><p>The above information on this description has been designed to indicate the general nature and level of work performed by team members within this <span>classification. </span> It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head.  The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Table-Games-Floor-Supervisor---Table-Games-Operations_R439


ext_id: R55
published: 2026-03-19 00:00:00+00:00
title: Banquets Busser - Banqueting Operations
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas.  The organization, sanitation and cost of operations is to be consistent with the overall Food &amp; Beverage goals and objectives.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Greet each guest and provide outstanding customer service.</li><li>Supply all food items needed in order to maintain an efficient operation.</li><li>Responsible for the preparation and upkeep of food lines and self-service stations.</li><li>Transport all food items from kitchen to respective areas.</li><li>Inform chefs of all prepared food items that are needed.</li><li>Assist in the kitchen with preparation of products and dish washing and make certain there is an ample supply of dishes and utensils at all times.</li><li>Monitor temperatures of all food items in holding units.</li><li>Maintain the appearance of food during the duration of the day or event by handling all food according to sanitation codes, rotating food as needed, handling all by the rims, lining up food items according to courses and presentation and having all food appear fresh.</li><li>Maintain all beverage areas with all necessary beverages.</li><li>Complete all set-up duties on time.</li><li>Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.</li><li>Assists in the main kitchen with the preparation of various dishes as required.</li><li>Knowledge of what food items are being served daily.</li><li>Rotates and maintains inventory of all food. </li><li>Uses proper transfer slips for all items coming and going to the Kitchen. </li><li>Load all dinner plates, dessert plates, and bowls in proper areas. </li><li>Put away and rotate all food storeroom orders. </li><li>Put away all dry goods at the beginning of the day. </li><li>Must have the ability to interact positively with guests to enhance guest relations. </li><li>Bus table at the end of the guest meals. </li><li>Maintain 15-20 tables.  </li><li>Transport dish cart to and from service station/steward’s station. </li><li>Maintain cleanliness in server stations as well as dining room. </li><li>Responsible for abiding to all cash handling policies and procedures. </li><li>Remove all dirty dishes and glassware from the guest’s tables during and after each course. </li><li>Refill all drinks when needed. </li><li>Complete all opening and closing duties. </li><li>Check and clean equipment regularly and ensure preventative maintenance programs are adhered to and communicate any repairs needing to be done. </li><li>Work considerately with team members from all departments. </li><li>Advise supervisor when supplies are needed. </li><li>Inform supervisor of guest needs which may require special <span>accommodations. </span></li><li>Check with supervisor on duty before ending shift. </li><li>Other departmental related duties and assignments as directed by management.</li></ul><p></p><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>High School diploma or G.E.D. equivalency preferred.</li><li>Ability to read and write English required.</li><li>One-year guest service experience in a family or formal dining environment preferred. Casino Food &amp; Beverage experience preferred.</li><li>Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.</li></ul><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>Must successfully pass background check.</li><li>Must be at least eighteen (18) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Pertinent federal, state, and local laws, codes, and regulations.</li><li>Must have good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations. </li></ul><p><b><u>ABILITY TO:</u></b></p><ul><li>Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.</li><li>Must have the ability to withstand noisy and smoke-filled environments. </li><li>Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands.  </li><li>Must regularly lift and move up to 50 pounds.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $2 - $25

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Banquets-Busser---Banqueting-Operations_R55


ext_id: R81
published: 2026-03-19 00:00:00+00:00
title: Banquets Server - Banqueting Operations
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The Banquet Server is responsible for aspects of banquet service, including setting up an breaking down staging areas, breaks, receptions, buffets, and plated events, and serving food and beverages during events.  This position is instrumental in creating an environment and executing service that blows our guests away.  The Banquet Servers must continually seek opportunities to create memories by anticipating needs, exceeding expectations and building relationships.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Be thoroughly familiar with all event menu items in order to answer questions accurately. </li><li>Set up and break down banquet staging areas. </li><li>Set up, replenish, and break down coffee breaks, receptions, buffets, and plated events. </li><li>Ensure sequence of service is followed for all guests. </li><li>Serve beverages, including coffee, tea, cocktails, and wine. </li><li>Serve plated meals and passed hors d’oeuvres. </li><li>Ensure guest satisfaction at all events. </li><li>Accommodate guests’ special requests whenever possible. </li><li>Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. </li><li>Prepare consumption reports.</li><li>Polish and set up china, glassware, silverware, and service items. </li><li>Stock clean linen and discard used linen. </li><li>Set up and empty trash and recycling.</li><li>Set up and stock condiments.</li><li>Clean and stock side stations. </li><li>Set up, maintain, and break down beverage stations. </li><li>Follow all food safety, sanitation, and alcohol service laws and regulations. </li><li>Check tables to ensure all silverware and other needed items are present before delivering food.</li><li>Ensure all orders are correct, complete, and properly garnished before delivering.</li><li>Maintain positive and professional communication with all staff. </li><li>Provide recognition to others, including co-workers, supervisors, managers, and directors.</li><li>Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.</li><li>Ensure a healthy and safe work environment for co-workers and guests.</li><li>Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. </li><li>Promote property outlets to guests.</li><li>Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.</li><li>Resolve guest complaints using property procedures.</li><li>Create a positive environment in which all employees have the ability to maximize their potential.</li><li>Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.</li><li>Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.</li><li>Participate in Sound Check meetings on each shift.</li><li>Always smile and offer a warm greeting to all.</li><li>Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture, and spirit that make Hard Rock unique.</li><li>Take initiative to offer assistance throughout the property.</li><li>Operate ethically to protect the Hard Rock brand. </li><li>Utilize programs designed to help Save the Planet.</li><li>Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.</li><li>Perform additional duties as requested by department managers and supervisors.</li><li>Communicate with supervisors and managers to ensure that assigned duties are completed to standard.</li><li>Coordinate operations with other departments, as needed.</li><li>Present a professional image to employees, guests, clients, owners, and investors.</li><li>Maintain confidentiality of guest, employee, and company information. </li></ul><p></p><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>Secondary school degree preferred and/or previous work experience in service for at least 2 years.</li><li>Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.</li><li>Ability to read, comprehend, and write simple instructions, short correspondence, and memos.</li><li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.</li><li>Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.</li><li>Fluency in English: additional languages preferred. </li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards. </li></ul><ul><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be at least twenty-one (21) years of age.</li><li>Deep understanding of lifestyle casino/hotels and premium dining products and services.</li><li>Ability to work evenings, weekends, and holidays, as needed.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Extensive knowledge of mixed drinks, beers, and wines. </li><li>Casino Food &amp; Beverage experience preferred.</li><li>Table service procedures and table etiquette.</li><li>Must have valid Food Handlers Card, Liquor License, and IGC Badge when working. </li></ul><p></p><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Ability to obtain impressions through the eyes.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $2 - $25

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Banquets-Server---Banqueting-Operations_R81


ext_id: R203
published: 2026-03-19 00:00:00+00:00
title: Bartender - Steakhouse
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The Bartender is the steppingstone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Steakhouse bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li></ul><ul><li>Takes customer drink orders. </li><li>Properly greet each guest and provide outstanding customer service offering drink and food specials.</li><li>Totals bills, presents check, collects settlement, and processes payment.</li><li>Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.</li><li>Be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately.</li><li>Be thoroughly familiar with all menu cocktails and spirit/wine/beer lists in order to assist guests and answer questions accurately.</li><li>Prepare cocktails according to recipes, using correct tools and glassware.</li><li>Memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly.</li><li>Develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods.</li><li>Greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions.</li><li>Serve food and beverages, ensuring timeliness, completeness, and accuracy. </li><li>Serve meals to patrons according to established rules or etiquette, working in a casual dining setting.</li><li>Maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs.</li><li>Process payments according to POS and cash handling procedures. </li><li>Perform last call.</li><li>Maintain bank variance within standard. </li><li>Ensure all checks are closed out.</li><li>Maintain bar inventory to determined par levels and communicate ordering needs to management staff.</li><li>Maintain positive and professional communication with all staff. </li><li>Communicate effectively and professionally with the culinary team to maximize guest satisfaction.</li><li>Adheres to food and beverage policies and State Liquor Laws. </li><li>Keeps station clean at all times. </li><li>Promotes positive customer relations. </li><li>Responsible for the receipt of monies and settlement of guest’s checks. </li><li>Other departmental related duties and assignments as directed by management.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>Secondary school degree preferred and/or previous work experience in hospitality service for at least 2 years.</li><li>Must have at least 1 year of high-volume bartending experience.</li><li>Must have and be able to demonstrate extensive beer, liquor, and wine knowledge.</li><li>Must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines.</li><li>Must have and be able to demonstrate spirit differentiation and drink preparation techniques.</li><li>Excellent customer service skills, which must include a positive, friendly, and outgoing attitude.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>Must successfully pass background check.</li><li>Must have valid Food Handlers Card, Liquor License, and IGB Badge.</li><li>Must be at least twenty-one (21) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.</li><li>Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.</li><li>Ability to work as part of a team in a high-volume environment.</li><li>Excellent customer service skills.</li><li>Have interpersonal skills to deal effectively with all business contacts.</li><li>Professional appearance and demeanor.</li><li>Fluency in English: additional languages preferred. </li></ul><p></p><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Ability to move throughout the business (standing, walking, kneeling, bending, sit) for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Ability to obtain impressions through the eyes.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li><li>Maintaining a well-groomed appearance.</li><li>Follow all uniform guidelines.</li><li>Practice all safety &amp; sanitation standards.</li><li>Recycling products, where possible.</li><li>Follow all food safety &amp; sanitation procedures.</li><li>Practice all general safety standards.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $2 - $25

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Bartender---Steakhouse_R203


ext_id: R128
published: 2026-03-19 00:00:00+00:00
title: Bartender - Hard Rock Cafe
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li></ul><ul><li>Takes customer drink orders. </li><li>Properly greet each guest and provide outstanding customer service offering drink and food specials.</li><li>Totals bills, presents check, collects settlement, and processes payment.</li><li>Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.</li><li>Be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately.</li><li>Be thoroughly familiar with all menu cocktails and spirit/wine/beer lists in order to assist guests and answer questions accurately.</li><li>Prepare cocktails according to recipes, using correct tools and glassware.</li><li>Memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly.</li><li>Develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods.</li><li>Greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions.</li><li>Serve food and beverages, ensuring timeliness, completeness, and accuracy. </li><li>Serve meals to patrons according to established rules or etiquette, working in a casual dining setting.</li><li>Maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs.</li><li>Process payments according to POS and cash handling procedures. </li><li>Perform last call.</li><li>Maintain bank variance within standard. </li><li>Ensure all checks are closed out.</li><li>Maintain bar inventory to determined par levels and communicate ordering needs to management staff.</li><li>Maintain positive and professional communication with all staff. </li><li>Communicate effectively and professionally with the culinary team to maximize guest satisfaction.</li><li>Adheres to food and beverage policies and State Liquor Laws. </li><li>Keeps station clean at all times. </li><li>Promotes positive customer relations. </li><li>Responsible for the receipt of monies and settlement of guest’s checks. </li><li>Other departmental related duties and assignments as directed by management.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>Secondary school degree preferred and/or previous work experience in hospitality service for at least 2 years.</li><li>Must have at least 1 year of high-volume bartending experience.</li><li>Must have and be able to demonstrate extensive beer, liquor, and wine knowledge.</li><li>Must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines.</li><li>Must have and be able to demonstrate spirit differentiation and drink preparation techniques.</li><li>Excellent customer service skills, which must include a positive, friendly, and outgoing attitude.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>Must successfully pass background check.</li><li>Must have valid Food Handlers Card, Liquor License, and IGC Badge.</li><li>Must successfully pass drug screening.</li><li>Must be at least twenty-one (21) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li><li></li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.</li><li>Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.</li><li><span>Sell cigars/tobacco and provides cigar service.</span></li><li>Ability to work as part of a team in a high-volume environment.</li><li>Excellent customer service skills.</li><li>Have interpersonal skills to deal effectively with all business contacts.</li><li>Professional appearance and demeanor.</li><li>Knowledge of Player's Club marketing.</li><li>Fluency in English: additional languages preferred. </li></ul><p></p><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Ability to move throughout the business (standing, walking, kneeling, bending, sit) for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Ability to obtain impressions through the eyes.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li><li>Maintaining a well-groomed appearance.</li><li>Follow all uniform guidelines.</li><li>Practice all safety &amp; sanitation standards.</li><li>Recycling products, where possible.</li><li>Follow all food safety &amp; sanitation procedures.</li><li>Practice all general safety standards.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $2 - $25

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Bartender---Hard-Rock-Cafe_R128-1


ext_id: R139
published: 2026-03-19 00:00:00+00:00
title: Bartender - Hard Rock Cafe
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li></ul><ul><li>Takes customer drink orders. </li><li>Properly greet each guest and provide outstanding customer service offering drink and food specials.</li><li>Totals bills, presents check, collects settlement, and processes payment.</li><li>Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.</li><li>Be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately.</li><li>Be thoroughly familiar with all menu cocktails and spirit/wine/beer lists in order to assist guests and answer questions accurately.</li><li>Prepare cocktails according to recipes, using correct tools and glassware.</li><li>Memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly.</li><li>Develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods.</li><li>Greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions.</li><li>Serve food and beverages, ensuring timeliness, completeness, and accuracy. </li><li>Serve meals to patrons according to established rules or etiquette, working in a casual dining setting.</li><li>Maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs.</li><li>Process payments according to POS and cash handling procedures. </li><li>Perform last call.</li><li>Maintain bank variance within standard. </li><li>Ensure all checks are closed out.</li><li>Maintain bar inventory to determined par levels and communicate ordering needs to management staff.</li><li>Maintain positive and professional communication with all staff. </li><li>Communicate effectively and professionally with the culinary team to maximize guest satisfaction.</li><li>Adheres to food and beverage policies and State Liquor Laws. </li><li>Keeps station clean at all times. </li><li>Promotes positive customer relations. </li><li>Responsible for the receipt of monies and settlement of guest’s checks. </li><li>Other departmental related duties and assignments as directed by management.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>Secondary school degree preferred and/or previous work experience in hospitality service for at least 2 years.</li><li>Must have at least 1 year of high-volume bartending experience.</li><li>Must have and be able to demonstrate extensive beer, liquor, and wine knowledge.</li><li>Must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines.</li><li>Must have and be able to demonstrate spirit differentiation and drink preparation techniques.</li><li>Excellent customer service skills, which must include a positive, friendly, and outgoing attitude.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>Must successfully pass background check.</li><li>Must have valid Food Handlers Card, Liquor License, and IGC Badge.</li><li>Must successfully pass drug screening.</li><li>Must be at least twenty-one (21) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li><li></li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.</li><li>Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.</li><li><span>Sell cigars/tobacco and provides cigar service.</span></li><li>Ability to work as part of a team in a high-volume environment.</li><li>Excellent customer service skills.</li><li>Have interpersonal skills to deal effectively with all business contacts.</li><li>Professional appearance and demeanor.</li><li>Knowledge of Player's Club marketing.</li><li>Fluency in English: additional languages preferred. </li></ul><p></p><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Ability to move throughout the business (standing, walking, kneeling, bending, sit) for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Ability to obtain impressions through the eyes.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li><li>Maintaining a well-groomed appearance.</li><li>Follow all uniform guidelines.</li><li>Practice all safety &amp; sanitation standards.</li><li>Recycling products, where possible.</li><li>Follow all food safety &amp; sanitation procedures.</li><li>Practice all general safety standards.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $2 - $25

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Bartender---Hard-Rock-Cafe_R139


ext_id: R177
published: 2026-03-19 00:00:00+00:00
title: Cook - Hard Rock Cafe
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, poached in an assigned kitchen outlet.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.</li><li>Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.</li><li>Keeps workstation neat and clean.</li><li>Assists co-workers to ensure efficient operation of the kitchen.</li><li>On occasion may perform duties for special events/ parties.</li><li>Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.</li><li>Ensures the proper storing of any foods, including those from a previous function.</li><li>Ensures that items are fully stocked, and equipment is in good working condition.</li><li>Ensures the proper closing down of workstations.</li><li>Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned.</li><li>Attend and participate in meetings, completing follow-up as assigned.</li><li>Perform work regularly and predictably.</li><li>Responsible for cleaning and sanitizing work and public spaces.</li><li>Other duties as assigned.</li></ul><p></p><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>High School Diploma or Equivalent</li><li>A culinary apprenticeship, an Associate’s Degree from a culinary institution or an equivalent with some industry experience is preferred.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>Must successfully pass background check.</li><li>Must be at least eighteen (18) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Basic food preparation knowledge and line work experience.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Communicate effectively with all levels of employees and guests.</li><li>Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $15 - $20

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Cook---Hard-Rock-Cafe_R177


ext_id: R383
published: 2026-03-19 00:00:00+00:00
title: VP, Food and Beverage
location: Hard Rock Hotel & Casino Las Vegas, United States
location_string: Las Vegas, Nevada, United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Targeted to open in the fourth quarter of 2027, Hard Rock Las Vegas will be a fully integrated luxury resort offering world-class hospitality, gaming, dining, entertainment and retail. Set at the 50-yard line of the Las Vegas Strip, the resort will feature a nearly 700 ft. guitar-shaped hotel that will change the Las Vegas skyline. The finished complex will feature over 3,600 hotel rooms, approximately 175,000 square feet of gaming space, two spas, multiple pools, live entertainment venues and dozens of restaurants, lounges and retail outlets.</span></p><p></p><p>JOB SUMMARY:</p><p>As a member of the Executive Team and under the supervision of the Senior Vice President &amp; General Manager, the VP/SVP of F&amp;B is responsible for the administration, operation, and direct management of all food and beverage departments, including all related management functions to ensure an exceptional guest experience.  It is expected that the VP will build a positive team culture and establish the property as an employer of <span>choice. Finally,</span> the VP/SVP of F&amp;B must foster an environment of continuous improvement and ensure that Hard Rock Hotel &amp; Casino is known for the best quality and service in the region.</p><p></p><p>ESSENTIAL FUNCTIONS:</p><p>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</p><ul><li><p>Optimize operational efficiency and ensure high-quality service for all front of the house and back of the house departments.</p></li><li><p>Develop the Food and Beverage strategic plans, policies and programs for the execution of operations, inventory and cost controls to maximize profitability and accomplish Food and Beverage goals and objectives.</p></li><li><p>Lead pre-opening operational setup, service protocols and staff training to ensure seamless launches, including coordinating vendor deliveries, enforcing health/safety standards, establishing kitchen/FOH procedures, and managing staff onboarding.</p></li><li><p>Develops and administers operating and capital budgets.</p></li><li><p>Conducts detailed management and operational analyses to ensure ongoing success and efficiency within the department. Monitors profit and loss statements to ensure objectives are met and recommends corrective actions. Controls all labor and food cost percentages.</p></li><li><p>Forecasts, implements, monitors, controls and reports on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses.</p></li><li><p>Responsible for specifications and quality of all food products, including quality, consistency and presentation of all food products delivered to guests.</p></li><li><p>Recommends to senior management operational enhancements that support initiatives and promote excellence.</p></li><li><p>Stay current on industry trends, competitor offerings and best practices, guest preferences, sustainability and service standards. Keeps abreast of new technologies and principles by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.</p></li><li><p>Performs all Team Member management functions such as interviewing, hiring, training, etc.</p></li><li><p>Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock departmental policies and procedures.</p></li><li><p>Oversee management of 3rd party relationships and performance.</p></li><li><p>Maintains an appropriate organizational structure to support the needs of the Food and Beverage operations; ensures adequate supplies and staff are on hand to provide top quality customer service.</p></li><li><p>Collaborates with the Marketing department to plan events and promotions that include Food and Beverage; assists in the development of advertising, promotions and concepts to capture more in house guests and a larger share of the local market maximizing sales.</p></li><li><p>Hosts regular staff meetings to ensure communication between personnel and Food and Beverage operations.</p></li><li><p>Keeps leadership informed of status of Food and Beverage activities by attending meetings and submitting reports.</p></li><li><p>Contributes to the organization’s effectiveness by offering information and opinion as a key member of Operations Team; integrating objectives with other functions; accomplishing related results as needed.</p></li><li><p>Maintains confidentiality of all privileged information.</p></li><li><p>Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures.</p></li><li><p>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.</p></li><li><p>Demonstrate actions and behaviors that reinforce the Company’s mission and values of communication, integrity, fun, respect, accountability, passion and dedication.</p></li><li><p>Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</p></li></ul><p></p><p>QUALIFICATIONS:</p><ul><li><p>Requires a BS/BA degree in Hospitality Management or another related field. Master’s degree preferred.</p></li><li><p>Minimum of ten (10) years’ casino experience at the department head level.</p></li><li><p>Property/venue opening experience required.</p></li><li><p>Strong track record in multi-outlet management and development.</p></li><li><p>Knowledge and understanding of pre-opening processes.</p></li><li><p>Financial acumen with experience in budget management, cost control, and revenue generation</p></li><li><p>Strong team leader, managing and inspiring others in a way that gets the best out of them.</p></li><li><p>Analytical and methodical thinking with high attention to detail and a solution-focused approach.</p></li><li><p>Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.</p></li><li><p>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</p></li></ul><p></p><p>KNOWLEDGE, SKILLS, AND <span>ABILITIES:  </span></p><ul><li><p>Must be able to read, understand and explain to employees’ technical manuals and other related materials required for proper completion of goals.</p></li><li><p>Must be able to effectively communicate with guests regarding complaints, tours, programs, etc.</p></li><li><p>Must be able to effectively coach and counsel employees.</p></li><li><p>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</p></li><li><p>Ability to multi-task efficiently in a high stress, fast paced environment.</p></li><li><p>Strong Interpersonal skills, personality, team oriented and enjoys working with and assisting people.</p></li><li><p>Ability to effectively communicate in one-on-one, small group, and large group settings.</p></li><li><p>Ability to establish and maintain an effective working relationship with management, employees, and vendors.</p></li><li><p>Ability to maintain confidentiality of sensitive information.</p></li><li><p>Effective listening abilities with strong judgment skills to make critical on-site judgement.</p></li><li><p>Ability to plan, organize, and execute multiple projects within established timelines.</p></li><li><p>Must be able to present information in clear, concise terms.</p></li><li><p>Detail oriented and demonstrated problem solving skills.</p></li><li><p>Excellent customer services skills.</p></li><li><p>Professional appearance and demeanor.</p></li><li><p>Ability to communicate effectively in English, in both written and oral forms.</p></li><li><p>Proficiency in the following systems and programs: Excel, Word, PowerPoint, and Outlook.</p></li><li><p>Develop and administer goals, objectives, and procedures.</p></li><li><p>Make unpopular and/or difficult decisions which benefit the organization in the short and long term.</p></li><li><p>Be a strategic, analytical, ethical, and effective motivator.</p></li><li><p>Forecast changes in the economic climate and/or profits and react accordingly.</p></li><li><p>Participate in the development and administration of goals, objectives, and procedures.</p></li><li><p>Prepare clear and concise administrative and financial reports.</p></li><li><p>Interpret and explain policies and procedures.</p></li><li><p>Operate various types of office equipment.</p></li><li><p>Establish and maintain effective working relationships with those contacted during work.</p></li><li><p>Interpret and apply federal, state, and local policies, laws, and regulations.</p></li><li><p>Be flexible to work varying shifts and time schedules as needed.</p></li></ul><p></p><p>PHYSICAL DEMANDS:</p><p>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</p><ul><li><p>Ability to move throughout the business (standing, walking, kneeling, bending) frequently during shift.</p></li><li><p>Ability to make repeating movements of the arms, hands, and wrists for computer work.</p></li><li><p>Ability to sit for prolonged periods of time.</p></li><li><p>Ability to occasionally move objects (lift, push, pull, balance, carry) up to 20 pounds.</p></li><li><p>May be exposed to casino related environmental factors including, but not limited to, second-hand smoke, excessive noise, and constant exposure to public. </p></li></ul><p>Disclaimer</p><p>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Las-Vegas/VP--Food-and-Beverage_R383


ext_id: R86
published: 2026-03-19 00:00:00+00:00
title: Beverage Server - Casino Service Bar
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables.  This position is instrumental in creating an environment and executing service that blows our guests away.  The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships. </p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li></ul><h3>·Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner. </h3><h3>·Adheres to food and beverage policies and State Liquor Laws. </h3><h3>·Completes all required set-up duties on time. </h3><h3>·Keeps station clean at all times. </h3><h3>·Promotes positive customer relations. </h3><h3>·Responsible for the receipt of monies and settlement of guests checks. </h3><h3>·Performs all other related and compatible duties as assigned by the Food and Beverage Supervisor.</h3><p></p><p><b><u>NON-ESSENTIAL FUNCTIONS:</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><p>High school diploma or equivalent required.</p><p></p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></p><p></p><ul><li>Must have valid Food Handlers Card, Liquor License, and IGC Badge when working. </li></ul><ul><li>Must have good oral communication skills.</li><li>Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.</li><li>Must be able to lift up to ten (10) pounds frequently throughout shift.</li><li>Must be willing to work a flexible schedule.</li><li>Must have the ability to withstand noisy and smoke filled environments. </li><li>Must be able to sit 20% of shift and walk 80% of shift.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $2 - $25

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Beverage-Server---Casino-Service-Bar_R86


ext_id: R160
published: 2026-03-19 00:00:00+00:00
title: Busser - Hard Rock Cafe
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas.  The organization, sanitation and cost of operations is to be consistent with the overall Food &amp; Beverage goals and objectives.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Greet each guest and provide outstanding customer service. </li><li>Supply all food items needed in order to maintain an efficient operation. </li><li>Responsible for the preparation and upkeep of food lines and self-service stations.</li><li>Transport all food items from kitchen to respective areas. </li><li>Inform chefs of all prepared food items that are needed. </li><li>Assist in the kitchen with preparation of products and dish washing and make certain there is an ample supply of dishes and utensils at all times.</li><li>Monitor temperatures of all food items in holding units. </li><li>Maintain the appearance of food during the duration of the day or event by handling all food according to sanitation codes, rotating food as needed, handling all by the rims, lining up food items according to courses and presentation and having all food appear fresh. </li><li>Maintain all beverage areas with all necessary beverages. </li><li>Complete all set-up duties on time. </li><li>Responsible for the overall cleanliness and appearance of assigned area and kitchen as required. </li><li>Assists in the main kitchen with the preparation of various dishes as required.</li><li>Knowledge of what food items are being served daily.</li><li>Rotates and maintains inventory of all food. </li><li>Uses proper transfer slips for all items coming and going to the Kitchen. </li><li>Load all dinner plates, dessert plates, and bowls in proper areas. </li><li>Put away and rotate all food storeroom orders. </li><li>Put away all dry goods at the beginning of the day. </li><li>Must have the ability to interact positively with guests to enhance guest relations. </li><li>Bus table at the end of the guest meals. </li><li>Maintain 15-20 tables.  </li><li>Transport dish cart to and from service station/steward’s station. </li><li>Maintain cleanliness in server stations as well as dining room. </li><li>Responsible for abiding to all cash handling policies and procedures. </li><li>Remove all dirty dishes and glassware from the guest’s tables during and after each course. </li><li>Refill all drinks when needed. </li><li>Complete all opening and closing duties. </li><li>Check and clean equipment regularly and ensure preventative maintenance programs are adhered to and communicate any repairs needing to be done. </li><li>Work considerately with team members from all departments. </li><li>Advise supervisor when supplies are needed. </li><li>Inform supervisor of guest needs which may require special <span>accommodations. </span></li><li>Check with supervisor on duty before ending shift. </li><li>Other departmental related duties and assignments as directed by management.</li></ul><p></p><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>High School diploma or G.E.D. equivalency preferred. </li><li>Ability to read and write English required. </li><li>One-year guest service experience in a family or formal dining environment preferred.  Casino Food &amp; Beverage experience preferred.</li><li>Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be at least eighteen (18) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Pertinent federal, state, and local laws, codes, and regulations.</li><li>Must have good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.</li><li>Must have the ability to withstand noisy and smoke-filled environments. </li><li>Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands.  </li><li>Must regularly lift and move up to 50 pounds.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $2 - $25

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Busser---Hard-Rock-Cafe_R160


ext_id: R67
published: 2026-03-19 00:00:00+00:00
title: Banquets Houseperson - Banqueting Operations
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p>The Banquet Houseperson supports the successful execution of special events by efficiently setting up and</p><p>breaking down all banquet functions and meeting rooms. This role breaks down equipment, maintains cleanliness of the space, and ensures that meeting rooms are stocked with necessary items. This role also reports any maintenance issues in a timely manner. Overall, the Banquet Houseperson contributes to an exceptional guest experience.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Sets up banquet rooms and meeting spaces according to event specifications, including arranging tables, chairs, linens, and other necessary equipment.</li><li>Assists in the transportation and storage of banquets furniture, equipment, and supplies, ensuring they are handled safely and securely.</li><li>Provides support to banquet staff during events, including replenishing supplies, clearing tables, and responding to guest requests promptly and courteously.</li><li>Maintains cleanliness and organizations of banquet storage areas, ensuring all equipment and supplies are properly stored and readily accessible.</li><li>Collaborates with banquet team to ensure timely and efficient execution of event setups and breakdowns, adhering to established timelines and standards.</li><li>Inspects event spaces before and after each function, identifying any maintenance issues or damages and reporting them for resolution.</li><li>Assists in ordering and receiving all non-food items within the Food &amp; Beverage department, ensuring adequate stock is maintained.</li><li>Communicates effectively with team members and supervisor, providing updates on completed task, issues encountered, and suggestions for process improvement.</li><li>Adheres to all safety and sanitation guidelines, including proper handling and disposal of waste and adherence to food handling protocols.</li></ul><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>High School Diploma or equivalent is required.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and IGB Regulations. </li><li>Must successfully pass background check.</li><li>Must be at least twenty-one (21) years of age.</li><li>Must be able to work nights, holidays, and weekends, as well as flexible shifts.</li><li>Have excellent written and verbal communication skills.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Available to work different types of events with varying time schedules, on varying days as needed.</li><li>Must be able to act as a role model.</li><li>Read and comprehend all necessary documentation, training materials and policy information.</li><li>Communicate courteously, effectively, and professionally with guests and all levels of team members.</li><li>Stand for extended periods of time.</li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li><li>Work within Company established policies/guidelines.</li><li>Be articulate and possess a professional appearance and demeanor.</li><li>Be flexible and adaptable to change.</li><li>Be team-oriented and enjoy working with and assisting people.</li><li>Must be able to work at a fast pace and in stressful situations.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk, or hear; and taste or smell.</li><li>Frequently lift and/or move up to 50 pounds.</li><li>Work in a fast-paced environment, with constant exposure to the general public and excessive noise.  Also, there may be times where you will need to be on the Casino Floor or pass through this area.</li><li>Able to exercise judgment on an independent basis.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $2 - $25

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Banquets-Houseperson---Banqueting-Operations_R67


ext_id: R232
published: 2026-03-19 00:00:00+00:00
title: Executive Assistant- Marketing
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EX
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</span></p><p><span>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</span></p><p><span>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</span></p><p></p><b>Company:</b><span> Hard Rock Ottawa Hotel &amp; Casino </span><br/><b>Location:</b><span> Ottawa</span>, Ontario<br/><b>Job Type:</b><span> Full Time Permanent </span><b>Is this a current vacancy?</b><span> </span>Yes, this is an existing open position.<span><span> </span></span><b>Compensation:</b> CAD $ <span>44622-59094/Yr. </span><p><span>The Executive Assistant Marketing  will </span><span>support and assist in marketing initiatives under the direction of the Marketing Manager.</span></p><p><span> </span></p><p><b><span>Key Responsibilities:</span></b> </p><ul><li><span>Takes notes on computer and/or transcribes from voice recordings involving standard business vocabulary on highly confidential company matters</span></li><li><span>Composes and types routine or complex correspondence and reports from rough drafts, editing format, grammar, punctuation or spelling as needed</span></li><li><span>Establishes, maintains and, when necessary, revises department filing system</span></li><li><span>Screens telephone calls and visitors, ascertaining who can be re-directed to subordinate management. Provides information to callers, including Tribal Council, senior management and key external sources which requires a comprehensive knowledge of company policies, practices and operations</span></li><li><span>Performs a broad range of administrative details of a highly confidential nature on a regular basis, requiring initiative and judgment to make independent decisions for which probably errors could result in unnecessary costs</span></li><li><span>Maintains calendar for the Department Head, regularly arranging for meetings, conferences, and appointments. Arranges hotel and travel accommodations</span></li><li><span>Opens and reviews all mail directed to the Department Head. Composes responses to routine inquiries, delegates items to subordinate managers and forwards appropriate items to the Department Head</span></li><li><span>Follows up on all assignments delegated to subordinate managers as to status, expected completion date, etc</span></li><li><span>Records Minutes of staff meetings; distributes to appropriate personnel</span></li><li><span>Promotes positive public/employee relations at all times</span></li><li><span>Maintains a clean, safe, hazard-free work environment within area of responsibility</span></li><li><span>Performs all other related and compatible duties as assigned</span></li><li><span>Support purchasing activities including preparing purchase requisitions, obtaining vendor quotes, coordinating purchase orders, and ensuring alignment with internal procurement processes.</span></li><li><span>Assist with event planning and logistical coordination for meetings, trade shows, and marketing initiatives, handling timelines, vendors, travel, materials, and on‑site support.</span></li><li><span>Provide cross-functional support to multiple marketing teams, including coordinating project tasks, tracking deliverables, managing collateral requests, and maintaining schedules.</span></li><li><span>Serve as a liaison between internal departments and external vendors, supporting vendor onboarding, communication, issue resolution, and close collaboration with the Purchasing department.</span></li><li><span>Conduct research and gather data for planning activities, including vendor comparisons, event options, pricing analysis, and preparation of summaries or reports.</span></li><li><span>Maintain documentation, budgets, and status trackers to ensure smooth workflow, timely execution, and clear communication with stakeholders.</span></li></ul><p></p><p></p><ul><li><span>Understands and is familiar with <span>marketing/events/hospitality</span> through education and/or relevant work experience</span></li><li><span>Understands and is familiar with <span>marketing/events/hospitality</span> through education and/or relevant work experience</span></li><li><span>Must have strong written and oral communication skills in both official languages (English and French)</span></li><li><span>Technical skill set to drive the business toward success, with an excellent command of Microsoft suite of products, Photoshop, Illustrator and InDesign</span></li><li><span>Strong organizational, presentation and priority setting skills</span></li><li><span>Ability to think creatively, while still attending to detail</span></li><li><span>Ability to work independently while ensuring that Managers and/or guests possess the pertinent information for the execution of a successful event</span></li><li><span>Presentation of a professional image to guests remaining composed during stressful events</span></li><li><span>Must have a flexible schedule being able to work nights, holidays, and weekends when necessary</span></li></ul><p></p><p><span><b>Physical Demands:</b></span></p><ul><li><span>Ability to stand and sit for extended periods of time.</span></li><li><span>Ability to walk distances.</span></li><li><span>The employee must frequently lift/push/pull and/or move up to 50 pounds.</span></li></ul><p><span><b> </b></span></p><p><span><b>Working Conditions:</b></span></p><ul><li><span>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</span></li></ul><p></p><h3><span><i>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.</i></span><span><i>We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. </i></span><span><i>Please contact Human Resources at <a href="mailto:hrnotify@hrcottawa.com" rel="noopener noreferrer" target="_blank"><span>hrnotify@hrcottawa.com</span></a> if you require accommodation at any time throughout the hire process. </i></span></h3><h3><span><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted</i></span></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Executive-Assistant--Marketing_R232


ext_id: R186
published: 2026-03-19 00:00:00+00:00
title: Outlet Host/Hostess - Hard Rock Cafe
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas.  The organization, sanitation and cost of operations is to be consistent with the overall Food &amp; Beverage goals and objectives.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Welcome every guest in order to improve guest satisfaction and to promote positive guest relations. </li><li>Escort guests to their tables/booths in a courteous and friendly manner. </li><li>Inspect dining area and set the table/booth when necessary.</li><li>Practice and observe the safety rules and regulations in all dining areas. </li><li>Responsible for all comps and reservation sheets. </li><li>Run all the required reports for the server, the micro’s cashier report and the batch report from the credit card machine. </li><li>Present check and collect settlement for all necessary items. </li><li>Serve efficiently between 25-35 guests per half-hour. </li><li>Complete all opening and closing side duties. </li><li>Stock areas with all necessary items, during the shift as well as the end of the shift. </li><li>Maintain cleanliness of all dining areas. </li><li>Ring all financial transactions accurately.</li><li>Follow all policies and procedures regarding alcohol. </li><li>Responsible for abiding to all cash handling policies and procedures. </li><li>Pick up and return bank and revenue to and from cage or cash room. </li><li>Accurately verify all banks received and returned from cage or cash room. </li><li>Take reservations when necessary. </li><li>Be knowledgeable of events. </li><li>Other departmental related duties and assignments as directed by management.</li></ul><p></p><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>High School diploma or G.E.D. equivalency preferred. </li><li>Must have strong mathematical skills. </li><li>Ability to read and write English required. </li><li>Two years’ guest service experience in a family or formal dining environment. </li><li>Casino Food &amp; Beverage experience preferred. </li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>Must successfully pass background check.</li><li>Must be at least twenty-one (21) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Must have the ability to anticipate guest and employee needs.</li><li>Must have good communication skills and maintain friendly, personable attitude at all times. </li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Must have valid Food Handlers Card, Liquor License, and IGC Badge when working. </li><li>Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift. </li><li>Ability to lift and carry up to 25 lbs.  </li><li>Must have the ability to withstand noisy and smoke-filled environments. </li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $15 - $20

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Outlet-Host-Hostess---Hard-Rock-Cafe_R186


ext_id: R132
published: 2026-03-19 00:00:00+00:00
title: Entertainment Technician - Hard Rock Live
location: Seminole Casino Coconut Creek, United States
location_string: Coconut Creek, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>OUR COMMITMENT TO SERVICE:<br/>We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.</p><p>JOB DESCRIPTION:<br/> <br/>Under the direction of the Production Manager this team member’s duties include, but not limited to maintaining and operating all Live &amp; Portable Audio/Video equipment on the property. They must also possess good communication skills to effectively work with fellow co-workers, outside vendors and local entertainers, as well as guests.<br/> <br/>ESSENTIAL DUTIES AND RESPONSIBILITIES:<br/>Maintain the Live Sound Venues for the property and troubleshoot malfunctions and/or audio &amp; video shorts when necessary<br/>Stage Management and Production for the Live Entertainment throughout the property.<br/>Produce and schedule all live entertainment in a timely manner throughout casino for marketing promotions and special events.<br/>Ability to assist local entertainers with sound before and after their scheduled performance time as needed.<br/>Must possess good communication skills to effectively work with fellow co-workers, outside vendors and local entertainers, as well as guests.<br/>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.<br/>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.<br/>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.<br/>Other assignments as directed.<br/>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.<br/>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations<br/>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication<br/>JOB DESCRIPTION:<br/> <br/>Under the direction of the Production Manager this team member’s duties include, but not limited to maintaining and operating all Live &amp; Portable Audio/Video equipment on the property. They must also possess good communication skills to effectively work with fellow co-workers, outside vendors and local entertainers, as well as guests.<br/> <br/>ESSENTIAL DUTIES AND RESPONSIBILITIES:<br/>•    Maintain the Live Sound Venues for the property and troubleshoot malfunctions and/or audio &amp; video shorts when necessary<br/>•    Stage Management and Production for the Live Entertainment throughout the property.<br/>•    Produce and schedule all live entertainment in a timely manner throughout casino for marketing promotions and special events.<br/>•    Ability to assist local entertainers with sound before and after their scheduled performance time as needed.<br/>•    Must possess good communication skills to effectively work with fellow co-workers, outside vendors and local entertainers, as well as guests.<br/>•    Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.<br/>•    Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.<br/>•    Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.<br/>•    Other assignments as directed.<br/>•    Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.<br/>•    Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations<br/>•    Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication<br/>WORK ENVIRONMENT:<br/>•    May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.<br/>•    While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.<br/>•    The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.<br/>•    Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending.     <br/>CLOSING:<br/> <br/>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.<br/> <br/>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:<br/>•    Credit Check<br/>•    Criminal Background Check<br/> </p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Coconut-Creek/Entertainment-Technician---Hard-Rock-Live_R132


ext_id: R68
published: 2026-03-19 00:00:00+00:00
title: Outlet Sous Chef
location: Seminole Casino Coconut Creek, United States
location_string: Coconut Creek, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>OUR COMMITMENT TO SERVICE:</b></p><p></p><p>We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.</p><p></p><p><b>QUALIFICATIONS:</b></p><ul><li>High School diploma or GED required. </li><li>Culinary Arts degree preferred with three (3) to five (5) years experience as a Sous Chef preferred, or an equivalent combination of education and/or work experience. </li><li>Must adhere to the Seminole Tribe's policies and procedures. </li><li>The position requires multi-tasking with heavy emphasis on providing detailed, organized management of operational functions while being capable of working in an atmosphere where numerous interruptions may occur. </li><li>This positions requires a flexible schedule, including nights, weekends, and holidays.</li></ul><p><b>JOB DESCRIPTION:</b></p><p></p><p>Assist with managing the food production area including recipes, staff, menus, preparation and presentation.  Monitor preparation of food items, adherence to recipes, staff functions and menu preparation to provide a positive guest experience.  Controls production levels in order to minimize waste.  Ensure all food is prepared in accordance with operation standards.  Assist other line employees with daily <span>responsibilities. </span> Ensure that all food items are produced in accordance with established standards in respect to preparation, storage and <span>accountability. </span> Ensure that production and storage areas are maintained in accordance with health department codes.  Maintain a clean, safe, hazard-free work environment within area of responsibility.</p><p></p><p><b>WORK ENVIRONMENT:</b></p><p></p><ul><li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>The casino is open 24 hours a day, 7 days a week, 365 days a year.  You may be required to work on any of the days the casino is open including weekends and holidays.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include <span>close, distance,</span> color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino <span>related environmental</span> factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li><li>Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending.  </li></ul><p></p><p><b>CLOSING:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug Screen    </li></ul><p><b>ACKNOWLEDGMENT:</b></p><p></p><p>This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Seminole Casino Coconut Creek (the Company) reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President &amp; General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.</p><p></p><p><i><u><span>Disclaimer</span></u></i> <br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Coconut-Creek/Outlet-Sous-Chef_R68


ext_id: R195
published: 2026-03-19 00:00:00+00:00
title: Table Games Dealer - Table Games Operations
location: Seminole Casino Coconut Creek, United States
location_string: Coconut Creek, Florida, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>OUR COMMITMENT TO SERVICE:</b></p><p>We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.</p><p></p><p><b>JOB SUMMARY:</b></p><p></p><p>Responsibilities include, but are not limited to performing the functions of a Dealer on an assigned shift. Responsible for dealing an assigned game in accordance with established policy and procedures.  Conducts the assigned game with respect to Seminole Gaming’s Compliance and Regulations and procedures. Responsible for customer satisfaction and enjoyment on a particular assigned table game. </p><p></p><p><b>ESSENTIAL JOB FUNCTIONS:</b></p><p></p><p>May include but are not limited to:</p><ul><li>Provides superior customer service, positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.</li><li>Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.</li><li>As called upon, explains aspects of various games to gaming <span>patrons.    </span></li><li>Processes all cash and maintains proper handling and accounting for assigned property items.</li><li>Maintains familiarity with other gaming and <span>entertainment/service</span> activities for the guests, in order to provide information and correct answers to questions.</li><li>Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department.</li></ul><p><b>QUALIFICATIONS:</b></p><ul><li>Must deal two primary games (BJ, Baccarrat), plus 3 of the following carnival games: Let It Ride, Pai Gow, 3 Card Poker, Ultimate Texas, and Mississippi Stud and must possess excellent customer service and talent relation skills.</li><li>Must possess a certificate of completion from an accredited Gaming School or equivalent. </li><li>Must have knowledge of Seminole Gaming’s Compliance and Regulations, as well as Policies &amp; Procedures.</li><li>Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.</li><li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.</li></ul><p></p><p></p><p><b>WORK ENVIRONMENT:</b></p><p></p><ul><li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>The casino is open 24 hours a day, 7 days a week, 365 days a year.  You may be required to work on any of the days the casino is open including weekends and holidays.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include <span>close, distance,</span> color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino <span>related environmental</span> factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li><li>Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending.  </li></ul><p><b>CLOSING:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li>Criminal Background Check</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Coconut-Creek/Table-Games-Dealer---Table-Games-Operations_R195


ext_id: R80
published: 2026-03-19 00:00:00+00:00
title: Upholsterer II - Facilities & Maintenance
location: Seminole Casino Coconut Creek, United States
location_string: Coconut Creek, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Responsible for performing necessary skills and demonstrating knowledge relating to upholstering skills to ensure the property is maintained, and to provide a positive guest experience.</span></p><p><span>High school diploma or GED with a minimum of three to five (3-5) years experience in upholstery recovering, sewing, wood furniture repairs and working with fabrics and patterns, or an equivalent combination of education and/or work experience  While perfroming the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Routine standing and walking, frequent reaching, bending, stooping, and <span>carrying/handling/moving</span> weights of up to 75 pounds are required.</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Coconut-Creek/Upholsterer-II---Facilities---Maintenance_R80


ext_id: R87
published: 2026-03-19 00:00:00+00:00
title: Cage Cashier - Cage Operations
location: Seminole Casino Coconut Creek, United States
location_string: Coconut Creek, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>OUR COMMITMENT TO SERVICE:</b></p><p>We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.</p><p></p><p><b>JOB DESCRIPTION:</b></p><p></p><p>Under the direction of the Cage Supervisor, the incumbent is responsible for the controlling and accounting of transactions for the cage or vault.  The individual is also responsible for the recording of Title 31 transactions as required by the Casino Title 31 policy.  The individual will be knowledgeable in all taxable and Title 31 regulations as they pertain to Casino environment and will handle high volume cash and non-cash transactions.</p><p></p><p><b>QUALIFICATIONS:</b></p><ul><li>High school diploma or GED required. </li><li>Two (2) years heavy cash handling experience is also required, or an equivalent combination of education and/or work experience. </li><li>Must possess good interpersonal skills. </li><li>Must possess ability to maintain visual attention and mental concentration for significant periods of time. </li><li>Must be able to communicate effectively with guests and team members.  Must possess strong, written communication skills. </li><li>Must possess ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals, compute ratios, rates and percentages. </li><li>Must possess the ability to operate computer software programs and 10-key adding machines.  Windows-based software proficiency preferred.</li></ul><p> <b>WORK ENVIRONMENT:</b></p><p></p><ul><li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>The casino is open 24 hours a day, 7 days a week, 365 days a year.  You may be required to work on any of the days the casino is open including weekends and holidays.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include <span>close, distance,</span> color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino <span>related environmental</span> factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.</li><li>Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and <span>bending.   </span></li></ul><p></p><p><b>CLOSING:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li>Criminal Background Check</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Coconut-Creek/Cage-Cashier---Cage-Operations_R87


ext_id: R270
published: 2026-03-19 00:00:00+00:00
title: Cook II - F&B Administration
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3><span>The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, and poached in an assigned kitchen outlet.</span></h3><h3></h3><h3><b><u><span>ESSENTIAL FUNCTIONS:</span></u></b></h3><h3><i><span>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</span></i></h3><h3><span> </span></h3><ul><li><h3><span>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</span></h3></li><li><h3><span>Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.</span></h3></li><li><h3><span>Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.</span></h3></li><li><h3><span>Keeps workstation neat and clean.</span></h3></li><li><h3><span>Assists co-workers to ensure efficient operation of the kitchen.</span></h3></li><li><h3><span>On occasion may perform duties for special events/ parties.</span></h3></li><li><h3><span>Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.</span></h3></li><li><h3><span>Ensures the proper storing of any foods, including those from a previous function.</span></h3></li><li><h3><span>Ensures that items are fully stocked, and equipment is in good working condition.</span></h3></li><li><h3><span>Ensures the proper closing down of workstations.</span></h3></li><li><h3><span>Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned.</span></h3></li><li><h3><span>Attend and participate in meetings, completing follow-up as assigned.</span></h3></li><li><h3><span>Season food according to recipes or company needs. </span></h3></li><li><h3><span>Assist other cooks during the food assembly process.</span></h3></li><li><h3><span>Clean up before shift ends. </span></h3></li><li><h3><span>Clean food preparation areas as determined by company policy. </span></h3></li><li><h3><span>Perform work regularly and predictably.</span></h3></li><li><h3><span>Responsible for cleaning and sanitizing work and public spaces.</span></h3></li><li><h3><span>Other duties as assigned.</span></h3></li></ul><h3></h3><h3></h3><h3><b><u><span>NON-ESSENTIAL FUNCTIONS:</span></u></b></h3><h3><b><u><span> </span></u></b></h3><ul><li><h3><span>Attend seminars when needed.</span></h3></li></ul><h3><b><u><span> </span></u></b></h3><h3><b><u><span>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</span></u></b></h3><h3><i><span>(Related education and experience may be interchangeable on a year for year basis)</span></i></h3><h3><i><span> </span></i></h3><h3><span>This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associate’s Degree from a culinary institution or an equivalent with some industry experience is preferred.</span></h3><h3><span> </span></h3><h3><b><u><span>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</span></u></b></h3><ul><li><h3><span>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </span></h3></li></ul><ul><li><h3><span>Must successfully pass background check.</span></h3></li><li><h3><span>Must successfully pass drug screening.</span></h3></li><li><h3><span>Must be at least eighteen (18) years of age.</span></h3></li><li><h3><span>Must be able to work holidays and weekends, as well as flexible shifts.</span></h3></li></ul><h3><b><u><span> </span></u></b></h3><h3><b><u><span>KNOWLEDGE OF:</span></u></b></h3><ul><li><h3><span>Basic food preparation knowledge and line work experience.</span></h3></li><li><h3><span>Kitchen equipment.</span></h3></li><li><h3><span>International cuisines.</span></h3></li></ul><h3><b><u><span> </span></u></b></h3><h3><b><u><span>ABILITY TO:</span></u></b></h3><ul><li><h3><span>Be flexible to work varying shifts and time schedules as needed.</span></h3></li><li><h3><span>Communicate effectively with all levels of employees and guests.</span></h3></li><li><h3><span>Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.</span></h3></li></ul><h3></h3><h3></h3><h3></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Cook-II---F-B-Administration_R270


ext_id: R303
published: 2026-03-19 00:00:00+00:00
title: Cook II - F&B Administration
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span><b><u>POSITION SUMMARY:</u></b></span></p><p><span> </span></p><p><span>The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, and poached in an assigned kitchen outlet.</span></p><p></p><p><span><b><u>ESSENTIAL FUNCTIONS:</u></b></span></p><p><span><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></span></p><ul><li><span>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</span></li><li><span>Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.</span></li><li><span>Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.</span></li><li><span>Keeps workstation neat and clean.</span></li><li><span>Assists co-workers to ensure efficient operation of the kitchen.</span></li><li><span>On occasion may perform duties for special events/ parties.</span></li><li><span>Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.</span></li><li><span>Ensures the proper storing of any foods, including those from a previous function.</span></li><li><span>Ensures that items are fully stocked, and equipment is in good working condition.</span></li><li><span>Ensures the proper closing down of workstations.</span></li><li><span>Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned.</span></li><li><span>Attend and participate in meetings, completing follow-up as assigned.</span></li><li><span>Season food according to recipes or company needs. </span></li><li><span>Assist other cooks during the food assembly process.</span></li><li><span>Clean up before shift ends. </span></li><li><span>Clean food preparation areas as determined by company policy. </span></li><li><span>Perform work regularly and predictably.</span></li><li><span>Responsible for cleaning and sanitizing work and public spaces.</span></li><li><span>Other duties as assigned.</span></li></ul><p></p><p><span><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></span></p><p><span><i>(Related education and experience may be interchangeable on a year for year basis)</i></span></p><p><span><i> </i></span></p><p><span>This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associate’s Degree from a culinary institution or an equivalent with some industry experience is preferred.</span></p><p><span> </span></p><p><span><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></span></p><ul><li><span>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </span></li><li><span>Must successfully pass background check.</span></li><li><span>Must successfully pass drug screening.</span></li><li><span>Must be at least eighteen (18) years of age.</span></li><li><span>Must be able to work holidays and weekends, as well as flexible shifts.</span></li></ul><p></p><p><span><b><u>KNOWLEDGE OF:</u></b></span></p><ul><li><span>Basic food preparation knowledge and line work experience.</span></li><li><span>Kitchen equipment.</span></li><li><span>International cuisines.</span></li></ul><p></p><p><span><b><u>ABILITY TO:</u></b></span></p><ul><li><span>Be flexible to work varying shifts and time schedules as needed.</span></li><li><span>Communicate effectively with all levels of employees and guests.</span></li><li><span>Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Cook-II---F-B-Administration_R303


ext_id: R282
published: 2026-03-19 00:00:00+00:00
title: Cook II - Hardrock Cafe
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, and poached in an assigned kitchen outlet.</span></p><p></p><p>Responsibilities</p><ul><li><span>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</span></li><li><span>Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.</span></li><li><span>Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.</span></li><li><span>Keeps workstation neat and clean.</span></li><li><span>Assists co-workers to ensure efficient operation of the kitchen.</span></li><li><span>On occasion may perform duties for special events/ parties.</span></li><li><span>Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.</span></li><li><span>Ensures the proper storing of any foods, including those from a previous function.</span></li><li><span>Ensures that items are fully stocked, and equipment is in good working condition.</span></li><li><span>Ensures the proper closing down of workstations.</span></li><li><span>Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned.</span></li><li><span>Attend and participate in meetings, completing follow-up as assigned.</span></li><li><span>Perform work regularly and predictably.</span></li><li><span>Responsible for cleaning and sanitizing work and public spaces.</span></li><li><span>Other duties as assigned.</span></li></ul><p></p><p><span>This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associate’s Degree from a culinary institution or an equivalent with some industry experience is preferred.</span></p><p><span> </span></p><p><b><u><span>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</span></u></b></p><ul><li><span>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </span></li><li><span>Must successfully pass background check.</span></li><li><span>Must successfully pass drug screening.</span></li><li><span>Must be at least eighteen (18) years of age.</span></li><li><span>Must be able to work holidays and weekends, as well as flexible shifts.</span></li></ul><p></p><p><b><u><span>KNOWLEDGE OF:</span></u></b></p><ul><li><span>Basic food preparation knowledge and line work experience.</span></li></ul><p></p><p><b><u><span>ABILITY TO:</span></u></b></p><ul><li><span>Be flexible to work varying shifts and time schedules as needed.</span></li><li><span>Communicate effectively with all levels of employees and guests.</span></li><li><span>Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Cook-II---Hardrock-Cafe_R282


ext_id: R290
published: 2026-03-19 00:00:00+00:00
title: Cook II - Staff Cafeteria
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span><b><u>POSITION SUMMARY:</u></b></span></p><p><span> </span></p><p><span>The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, and poached in an assigned kitchen outlet.</span></p><p></p><p><span><b><u>ESSENTIAL FUNCTIONS:</u></b></span></p><p><span><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></span></p><ul><li><span>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</span></li><li><span>Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.</span></li><li><span>Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.</span></li><li><span>Keeps workstation neat and clean.</span></li><li><span>Assists co-workers to ensure efficient operation of the kitchen.</span></li><li><span>On occasion may perform duties for special events/ parties.</span></li><li><span>Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.</span></li><li><span>Ensures the proper storing of any foods, including those from a previous function.</span></li><li><span>Ensures that items are fully stocked, and equipment is in good working condition.</span></li><li><span>Ensures the proper closing down of workstations.</span></li><li><span>Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned.</span></li><li><span>Attend and participate in meetings, completing follow-up as assigned.</span></li><li><span>Season food according to recipes or company needs. </span></li><li><span>Assist other cooks during the food assembly process.</span></li><li><span>Clean up before shift ends. </span></li><li><span>Clean food preparation areas as determined by company policy. </span></li><li><span>Perform work regularly and predictably.</span></li><li><span>Responsible for cleaning and sanitizing work and public spaces.</span></li><li><span>Other duties as assigned.</span></li></ul><p></p><p></p><p><span><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></span></p><p><span><i>(Related education and experience may be interchangeable on a year for year basis)</i></span></p><p></p><p><span>This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associate’s Degree from a culinary institution or an equivalent with some industry experience is preferred.</span></p><p><span> </span></p><p><span><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></span></p><ul><li><span>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </span></li><li><span>Must successfully pass background check.</span></li><li><span>Must successfully pass drug screening.</span></li><li><span>Must be at least eighteen (18) years of age.</span></li><li><span>Must be able to work holidays and weekends, as well as flexible shifts.</span></li></ul><p></p><p><span><b><u>KNOWLEDGE OF:</u></b></span></p><ul><li><span>Basic food preparation knowledge and line work experience.</span></li><li><span>Kitchen equipment.</span></li><li><span>International cuisines.</span></li></ul><p></p><p><span><b><u>ABILITY TO:</u></b></span></p><ul><li><span>Be flexible to work varying shifts and time schedules as needed.</span></li><li><span>Communicate effectively with all levels of employees and guests.</span></li><li><span>Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Cook-II---Staff-Cafeteria_R290


ext_id: R288
published: 2026-03-19 00:00:00+00:00
title: Retail Manager
location: Hard Rock Cafe Amsterdam Netherlands
location_string: Amsterdam, North Holland, Netherlands
experience_level: MI
language: en
has_remote: False
salary_currency: EUR
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>This individual will direct retail operations while ensuring that the business is maximizing its potential. He/she will be responsible for the financial results of the department as well as development and retention of human capital.</p><p></p><p><b>Functions</b></p><ul><li><span>People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock.</span></li><li><span>Guest Experience - To provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service.</span></li><li><span>Profit - To operate a financially profitable retail business operation.</span></li><li><span>Sales - To grow the business by using innovative sales and marketing concepts.</span></li><li><span>Coordinate operations between departments.</span></li><li><span>Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.</span></li><li><span>Present a professional image to employees, guests, clients, owners and investors.</span></li><li><span>Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.</span></li><li><span>Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.</span></li><li><span>Develop and maintain positive relationships within the business and social community.</span></li><li><span>Spearhead philanthropic initiatives.</span></li><li><span>Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.</span></li><li><span>Maintain low staff turnover rate and high morale.</span></li><li><span>Operate ethically to protect the image of Hard Rock.</span></li><li><span>Utilize programs designed to help Save the Planet.</span></li></ul><p></p><p><b>Qualifications</b></p><ul><li><span>Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.</span></li><li><span>Proven track record of making high quality decisions and the ability to make complex decisions.</span></li><li><span>Applicable standard of education is required.</span></li></ul><p></p><p><b>Skills</b></p><ul><li><span>Strong leadership behaviors coupled with the technical skill set to drive the business toward success.</span></li><li><span>Must possess strong communication and listening skills, excellent speaking, reading and writing.</span></li><li><span>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</span></li><li><span>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</span></li><li><span>Multiple language abilities a plus, fluency in English and Greek required.</span></li></ul><p><b> </b></p><p><b><span>Please submit your CV/Resume in English.</span></b></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Amsterdam-Netherlands/Retail-Manager_R288


ext_id: R515
published: 2026-03-19 00:00:00+00:00
title: Bartender
location: Hard Rock Cafe Berlin Germany
location_string: Berlin, Berlin, Germany
experience_level: EN
language: en
has_remote: False
salary_currency: EUR
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables.  It is essential to provide the guests with a positive experience before they step out of the bar.  As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). </span></p><p></p><p><span>Basic functions of the Bartender include: </span></p><ul><li><span>Making drinks to spec recipe</span></li><li><span>Demonstrating responsible alcohol service </span></li><li><span>Serving food</span></li><li><span>Handling cash &amp; other forms of payment</span></li><li><span>Making proficient sales transactions - using a point-of-sale system</span></li><li><span>Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)</span></li><li><span>Maintaining proper cash drawer balances</span></li><li><span>Directing guests to areas/restrooms</span></li><li><span>Demonstrating impeccable product knowledge</span></li><li><span>Suggestive selling - using proven techniques  </span></li><li><span>Maintaining a clean and organized bar area </span></li><li><span>Maintaining proper product pars – through bar pulls &amp; inventories</span></li><li><span>Stocking liquor, beer, wine and glassware throughout the shift</span></li><li><span>Properly labeling, dating, covering and refrigerating prepped items for the bar</span></li><li><span>Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware </span></li><li><span>Performing opening, closing &amp; side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc</span></li><li><span>Answering questions - accurately and politely</span></li><li><span>Creating memorable experiences</span></li><li><span>Entertaining guests to create “Raving Fans”</span></li></ul><p></p><p><span>Job Requirements include: </span></p><p><span> </span></p><ul><li><span>Performing duties which require bending, reaching, lifting  &amp; standing for long periods of time</span></li><li><span>Maintaining a well-groomed appearance (“having a plan”)</span></li><li><span>Following all uniform guidelines</span></li><li><span>Practicing all safety &amp; sanitation standards</span></li><li><span>Recycling products, where possible</span></li><li><span>Remaining calm in a hectic, fast-paced atmosphere</span></li><li><span>Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency</span></li><li><span>Displaying a positive and outwardly friendly attitude toward guests</span></li><li><span>Maintaining HRC’s 5 core Values and Mission Statement</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Berlin-Germany/Bartender_R515


ext_id: R285
published: 2026-03-19 00:00:00+00:00
title: Assistant General Manager, Signature Dining Restaurant
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>This position is responsible assisting the Manager - Italian Restaurant with supervision of staff in our Italian Restaurant. This position will also assist with leading the team according to established standards and  providing maximum customer service excellence while achieving financial goals in conjunction with the Executive Chef.</span></p><p><b><span> </span></b></p><p><b><span>Essential duties include, but are not limited to:</span></b></p><ul><li><span>Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant's impact or interaction with customers, improvement in the restaurant's ability to reduce or contain costs or generate additional revenue</span></li><li><span>Works in conjunction with the Chef and directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards</span></li><li><span>Spearheads menu item changes based on product mix reviews, industry trends and guest feedback seasonally</span></li><li><span>Institutes cost control procedures, inventories and standards of performance following up to ensure completion of assigned projects</span></li><li><span>Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties developing interpersonal skills, organizational techniques and personal growth, including kitchen personnel</span></li><li><span>Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training and documentation</span></li><li><span>Responsible for the hiring, training, scheduling, discipline and termination of all front of house staff and front of house management within the guidelines of the department</span></li><li><span>Develops and implements operating standards where necessary</span></li><li><span>Communicates with management, other departments, and designated personnel to address the needs of the POS system</span></li><li><span>Provides project leadership and project management as assigned</span></li><li><span>In the absence of senior F&amp;B management provides leadership and direction for the department as required</span></li><li><span>Acts immediately on all customer complaints to insure that a correction is made whenever possible – conflict resolution mediations that are courteous</span></li><li><span>Maintain a high visibility and guest interaction in the dining room creating a memorable experience for regular guests and developing new guests</span></li><li><span>Attending off premise events to establish local connections and represent the restaurant</span></li><li><span>Master computer programs, including OpenTable reservation system</span></li><li><span>Identify, communicate and coordinate inventory with the steward, insuring ordering of appropriate supplies</span></li><li><span>Create atmosphere to brand standards, including lighting, music and temperature levels</span></li><li><span>Verify daily sales transactions, comps and voids through review of reports</span></li><li><span>Adhere to sanitation guidelines while maintaining a safe and well maintained dining room</span></li><li><span>Conduct educational seminars for continued growth of all staff</span></li><li><span>Responsible for the back of the house operations in the absence of the room chef</span></li><li><span>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures</span></li><li><span>Other assignments as directed</span></li><li><span>Can interface effectively with BOH staff to produce a positive guest experience</span></li><li><span>Ability to interact with and guide guests toward wine and spirit pairings to enhance the dining experience</span></li><li><span>Responsible for analyzing market matrix trends, sharing feedback and input with the management and executive management teams accordingly and participating in telemarketing efforts as necessary</span></li><li><span>Develop relationships with hotel partners and local concierges in an effort to support new business</span></li></ul><p></p><p><b><span>Qualifications</span></b></p><ul><li>Three (3) years fine dining experience within an assistant manager role</li><li>Bachelor and/or Master's degree in business or related field preferred</li><li>Experience in casino and/or hotel environment preferred</li><li>Proficient knowledge of Microsoft Office, Excel, and Word is required</li><li>Excellent interpersonal, customer service, communication, team building, and problem solving skills are required</li><li>Excellent verbal and written communication skills</li><li>Ability to coordinate multiple tasks at once</li><li>Ability to work with the POS systems</li><li>Ability to negotiate and build relationships with diverse departments and casino personnel</li><li>Ability to implement strategic visions and plans into day to day operations</li><li>Must be able to respond calmly and make rational decisions when handling guest and employee conflicts</li><li>Must be able to work independently</li><li>Must be able to conduct conversations with customers and employees and speak distinctly and persuasively with others</li><li>Must be able to tolerate areas containing secondary smoke</li><li>Must be able to work at a fast pace and in stressful situations</li></ul><p><b>Work Environment:</b></p><ul><li>Duties and responsibilities are typically performed in a professional office setting and the front of house &amp; back of house of the <span>restaurant. There</span> may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li></ul><p><b>Native American Preference Policy:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p><b>Employment Process:</b></p><p>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p><b><i> </i></b></p><p><b><i>Disclaimer</i></b><i> </i><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Assistant-General-Manager--Signature-Dining-Restaurant_R285


ext_id: R308
published: 2026-03-19 00:00:00+00:00
title: Wardrobe Attendant - Wardrobe
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>This position is responsible for issuing uniforms to all of the Seminole Hard Rock Hotel &amp; Casino’s uniformed departments.</span></p><p><span><b> </b></span></p><p><span><b>Essential duties include, but are not limited to:</b></span></p><ul><li><span>Responsible for inventory of uniforms</span></li><li><span>Responsible for receiving of shipments of uniforms</span></li><li><span>Performs quality assurance inspections on all new stock</span></li><li><span>Performs restocking functions</span></li><li><span>Operates coat conveyors and garment bag systems</span></li><li><span>Track Laundry and appropriately distribute</span></li></ul><p><b>Qualifications</b></p><p></p><ul><li><span>High school diploma or GED required</span></li><li><span>Must have good computer skills; Microsoft Word and Excel</span></li><li><span>Must be able to use the computerized inventory system and conveyor system</span></li><li><span>Must be able to use steamers, heat sealers, and iron equipment</span></li><li><span>Must possess 6+ months of guest service experience</span></li><li><span>Must be a multitasker and energetic</span></li><li><span>Must be able to follow safety rules and procedures as dictated by the Wardrobe department</span></li></ul><p><span><b> </b></span></p><p><span><b>Work Environment:</b></span></p><ul><li><span>Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</span></li><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li></ul><p><span><b><u> </u></b></span></p><p><span><b>Native American Preference Policy:</b></span></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></p><p><span> </span></p><p><span><b>Employment Process:</b></span></p><p><span>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li><li><span>Drug <span>Screen    </span></span></li></ul><p><span><b><i> </i></b></span></p><p><span><b><i>Disclaimer</i></b><i> </i><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p><p></p><p><span>#gotoworkhappy.com</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Wardrobe-Attendant---Wardrobe_R308-1


ext_id: R127
published: 2026-03-19 00:00:00+00:00
title: Assistant Manager, Beverage
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><span>Beverage Shift Manager:</span></b></p><p><span>Under the supervision of the Beverage Manager, the incumbent </span><span>is responsible for serving as the managerial presence for the Beverage Department in managing all aspects of Beverage Service &amp; Operations during assigned shift. The position will supervise the Assistant Managers in their respective roles, observing team members for safe alcohol service, protection of assets and holding team members accountable for maintaining a high level of performance in delivering memorable sincere service.</span></p><p><span> </span></p><p><b><u><span>ESSENTIAL JOB FUNCTIONS</span></u></b><b><span>:</span></b></p><p><span>May include but are not limited to:</span></p><ul><li><span>Must adhere to Seminole Tribe's Policies and Procedures.</span></li><li><span>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</span></li><li><span>Oversees floor, service &amp; operations responsibilities for the Beverage department during assigned shift. </span></li><li><span>Focuses on bar operations and infrastructure of the Beverage Department and cocktail operation.</span></li><li><span>Drives Team Member satisfaction with ongoing training and development.</span></li><li><span>Other assignments as directed.</span></li></ul><ul><li><span>High School diploma, GED, or equivalent required.</span></li><li><span>Associates or Bachelor’s Degree in related discipline preferred.</span></li><li><span>Minimum of 3 years of food or beverage management experience required, or an equivalent combination of education and experience.</span></li><li><span>Proficient knowledge of Microsoft Office, Excel, and Word is required.</span></li><li><span>Familiarity with Stratton Warren purchasing system and POS procedures on Info-genesis platform preferred.</span></li><li><span>Strong acumen in managing beverage assets from inventory control, pour analysis, and pricing/purchasing specifications.</span></li><li><span>Experience in high-volume beverage operations preferred.</span></li><li><span>Experience in casino and/or hotel environment preferred.</span></li><li><span>Team-oriented and must enjoy working with and assisting people.</span></li><li><span>Able to exercise judgment on an independent basis.</span></li><li><span>Must be articulate and possess a professional appearance and demeanor.</span></li><li><span>Punctuality and meeting of deadlines is critical.</span></li></ul><p><span><span>                                                                                               </span> </span></p><p><b><u><span>WORK ENVIRONMENT</span></u></b><b><span>:</span></b></p><ul><li><span>The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift.</span></li><li><span>Environment is that of a restaurant/lounge that is fast-paced and guest services oriented. It is sometimes loud/noisy, and crowded.</span></li><li><span>Prolonged periods of standing/walking. </span></li></ul><p></p><p><b><u><span>CLOSING:</span></u></b></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></p><p><span> </span></p><p><span>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: </span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check </span></li><li><span>Drug Screen </span></li></ul><p><span> </span></p><p><b><i><span>Disclaimer</span></i></b><i><span> </span></i><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Assistant-Manager--Beverage_R127


ext_id: R18
published: 2026-03-19 00:00:00+00:00
title: Assistant Manager, Restaurant
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the direction of the Rise General Manager, the incumbent is responsible for assisting in overseeing the efficient and effective operation of the restaurant to provide a positive guest experience.</p><p></p><p><b>Essential Job Functions:</b></p><p></p><ul><li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of <span>Florida departmental</span> policies and procedures.</li><li>Hires restaurant personnel in accordance to policy and procedure.</li><li>Trains and evaluates all restaurant personnel and enforces Food &amp; Beverage policies and procedures.</li><li>Ensures sanitation <span>compliance throughout</span> restaurants.</li><li>Promotes <span>positive guest/employee</span> relations.</li><li>Develop department <span>members’ knowledge</span> and skills through education, training, coaching, <span>corrective counseling,</span> etc.</li><li>Must be able to analyze food and beverage data.</li><li>Proficient knowledge of MS Word and Excel required.</li><li>Ability to interact with a diverse team of individuals.</li><li>Superior organizational and time management skills.</li><li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol <span>service by discreetly</span> notifying appropriate management of concerns <span>and observations.</span></li><li>Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the <span>Company’s Mission</span> and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li><li>Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe <span>member’s assignment</span> falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit <span>progress reports</span> and information to the Director of Tribal Development.</li><li>Ensure prompt and <span>discreet notification</span> to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li><li>Perform other duties as assigned.</li></ul><p></p><p><b>Qualifications:</b></p><p></p><p>High School Diploma or equivalent required, along with one (1) to three (3) years of restaurant supervisor experience or an equivalent combination of education and/or experience.  Bachelors in Restaurant Management preferred.  Ability to work flexible schedules, including nights, weekends and holidays is required.</p><p></p><p></p><p><b>Work Environment:</b></p><ul><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li></ul><p></p><p><b>Closing:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p></p><p><b><i>Disclaimer</i></b><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Assistant-Manager--Restaurant_R18


ext_id: R118
published: 2026-03-19 00:00:00+00:00
title: Box Office Representative III - Entertainment Administration
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the supervision of the Box Office Supervisor, the incumbent provides quality guest service through the sale of tickets and Bingo reservations.</p><p></p><p><b><span>Essential Duties and Responsibilities:</span></b></p><p><b><span> </span></b></p><ul><li><span>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</span></li><li>Assists guests with the purchase of admission passes.</li><li>Obtains required approval and acceptance of various forms of payment (credit card, casino chips, debit cards, etc.)</li><li>Reconciles cash and ticket media according to prescribed cash handling guidelines.</li><li>Assists guests with lost tickets and passes. Reissues and/or refunds according to established policies.</li><li>Performs daily inspections for safety, quality and cleanliness at opening and closing, reporting deficiencies.</li><li>Provides guests with general information to ensure a pleasant visit at the Seminole Hard Rock &amp; Casino.</li><li>Promotes positive guest and employee relations at all times.</li><li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li><li>Perform other duties as assigned.</li></ul><p><b><span>Qualifications:</span></b></p><p><b><span> </span></b></p><ul><li>Ticketmaster software experiennce strongly prefferd </li><li>High school diploma or GED as well as one (1) to two (2) years of previous cashiering and/or ticketing experience preferred.</li></ul><p></p><p><span> </span></p><p><b><span>Work Environment:</span></b></p><ul><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li><li><span>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</span></li><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</span></li></ul><p><span> </span></p><p><b><span>Closing:</span></b></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></p><p><span>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li><li><span>Drug <span>Screen    </span></span></li></ul><p><span> </span></p><p><b><i><span>Disclaimer</span></i></b><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Box-Office-Representative-III---Entertainment-Administration_R118


ext_id: R72
published: 2026-03-19 00:00:00+00:00
title: Business Analyst
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the direction of the Director of I.T., the incumbent ensures that business systems are properly installed and operated to handle current and future business operations in an efficient and cost-effective manner.  Recommends solutions or improvements to company processes.  Primary responsibility is to support the property end users in the use of their applications. Duties include, but are not limited to: </p><p></p><p><b>Essential Duties and Responsibilities:</b></p><ul><li>Must adhere to the Seminole Tribe's Policies and Procedures.</li><li>Interact with departments to determine scope and definition of new application functionality or application change requirements.</li><li>Analyze requirements of and define enhancements to existing business applications.</li><li>Participate in new application implementations as assigned by the project team.</li><li>Perform testing to ensure that systems perform accurately and as expected.</li><li>Document system issues, solutions, implementation, and operation.</li><li>Assist in training and supporting system users.</li><li>Travel (with personal vehicle and/or other transportation methods) among off-site locations may be required</li><li>Responsible for contributing to a positive work environment through cooperative and professional interactions with co-workers, guests, and vendors.</li><li>Perform other duties as assigned.</li></ul><p></p><p><span>High school diploma or equivalent required with some college education preferred. Minimum of Two (2) to three (3) years of experience in the field is required. Proficiency with PC Microsoft Word, Excel and Access preferred. The candidate must possess knowledge of the systems for which they are responsible i.e. Infogenesis, Infinium and MMS<i>. </i>Well-developed written and verbal communication skills, as well as excellent interpersonal skills are required.  The ability to work flexible schedules, including nights, weekends and holidays as necessary is also required.  Team member must be able to handle pressure and balance multiple tasks and projects with varying deadlines.</span></p><p></p><p><b><span>Work Environment:</span></b></p><ul><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li><li><span>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</span></li><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</span></li></ul><p><b><span>Closing:</span></b></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></p><p><span>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li><li><span>Drug <span>Screen    </span></span></li></ul><p></p><p><b><i><span>Disclaimer</span></i></b><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Business-Analyst_R72


ext_id: R152
published: 2026-03-19 00:00:00+00:00
title: Butler - Hotel Operations
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the supervision of the Butler Manager/Lead Butler, a Butler provides exceptional personalized service and ensures all Guests’ needs are met in a prompt and efficient manner.  They must set priorities and simultaneously manage multiple tasks. A Butler should be able to react to guest requests, challenges and other usual situations in a skilled manner. They will have the ability to provide intuitive service ensuring VIP guests are consistently wowed. A Butler will stay informed and know all hotel/casino facilities and services, special events and local attractions.  They must be able to initiate and engage in conversation in a professional and friendly manner while maintaining <span>confidentiality. </span> The incumbent must present a professional appearance that guests and team members will find appealing and approachable. </p><p></p><p><b><span>Essential Job Functions:</span></b></p><ul><li>Prioritizes and makes decisions at a high level of importance and fast pace, by utilizing proper resources.</li><li>Prepares suites for arrival (lights, television, temperature and music) ensuring the suite is in pristine and excellent working condition.</li><li>Delivers and sets up amenities in suites in a detail oriented and appealing presentation.</li><li>Greets all VIP Hard Rock guests upon arrival at the suite explaining all services provided by the butler staff for the guest’s comfort and pleasure. Maintains confidentiality (within the VIP team) of guest information and activities.</li><li>Takes food and beverage orders maintaining excellent knowledge of all Hard Rock dining venues.</li><li>Serves meals, snacks, tea, hors d’oeuvres, cocktails and other food and beverage items in guest suites from both casual and fine dining restaurants.</li><li>Assists guest in unpacking and packing. Polishes shoes, removes spots, brushes, presses, performs minor repairs to clothing items and arranges for laundry and dry cleaning services and return of these items to the guest’s wardrobe. Draws and assists guest with bath, dressing and other personal needs as requested.</li><li>Arranges for Spa and Salon appointments, restaurant reservations and transportation requests to ensure guests receive priority service.</li><li>Coordinates housekeeping and turndown services to make certain guests receive timely, seamless and unobtrusive service.</li><li>Coordinates special requests made by the guests with VIP Services on behalf of the Casino Host or other management.</li><li>Purchases specialty items for guests with the approval of their Casino Host.</li><li>Coordinates bellman upon checkout and ensures transportation is arranged and on time.</li><li>Replenishes glassware, dishes and beverages upon checkout and reports any housekeeping or facilities issues to management.</li><li>Is responsible for an adequate par stock of food/beverage, china, flatware, glassware, linen, dry/paper products to meet business demand.</li><li>Maintains a clean and organized butler pantry and compliance with local fire and health regulations.</li><li>Attends training classes as requested by management to assist in furthering their knowledge and skills.</li><li>Completes all side work duties prior to shift end to set their peers up for success.</li><li>Participates during the informative and detail oriented pass downs between shifts.</li><li>Performs all other related and compatible duties as assigned.</li></ul><p></p><p></p><p>Two years college preferred as well as a minimum (4) years food and beverage experience in a first class hotel, casino, restaurant or related hospitality area. Must have an excellent understanding of food and beverage service skills including In Room Dining, fine dining, wine, and spirits knowledge.</p><p></p><p><b><span>Work Environment:</span></b></p><ul><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li><li><span>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</span></li><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</span></li></ul><p><b><span>Closing:</span></b></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></p><p><span>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li></ul><p><span> </span></p><p><b><i><span>Disclaimer</span></i></b><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Butler---Hotel-Operations_R152


ext_id: R89
published: 2026-03-19 00:00:00+00:00
title: Casino Credit Clerk II - Casino Credit
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the direction of the Casino Credit Supervisor, the incumbent is responsible for <span>processing guest's application for credit line and ensures proper completion of all related documents</span> Duties include, but not limited to:</p><p></p><p><b><span>Essential Job Functions:</span></b></p><ul><li><span><span>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</span></span></li><li><span>Safeguards Credit Department assets.</span></li><li><span>Enters data from credit applications and reports into computerized system.</span></li><li><span>Files credit applications.</span></li><li><span>Verifies bank information on credit applications.</span></li><li><span>Maintains customer credit files with updated information as prompted by computerized system.</span></li><li><span>Accepts and processes telephone applications.</span></li><li><span>Handles customer correspondence discrepancies on credit applications.</span></li><li><span>Enters appropriate credit information (i.e. restrictions) into computerized system.</span></li><li><span>Reviews Central Credit Daily Report for affected in-house accounts.</span></li><li><span>Makes credit reference inquiries.</span></li><li>Perform other duties as assigned.</li></ul><p><span>High School Diploma or equivalent required and a minimum of 1 year of similar experience or an equivalent combination of education and/or experience. Computer related experience desired including AS400, CMS and/or ACSC systems.  Must possess excellent oral and written communication skills along with good phone etiquette.</span></p><p><span> </span></p><p><b><span>Work Environment:</span></b></p><ul><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li><li><span>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</span></li><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</span></li></ul><p></p><p><b><span>Closing:</span></b></p><p><span> </span></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></p><p><span>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li><li><span>Drug <span>Screen    </span></span></li></ul><p></p><p><b><i><span>Disclaimer</span></i></b><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Casino-Credit-Clerk-II---Casino-Credit_R89-1


ext_id: R98
published: 2026-03-19 00:00:00+00:00
title: Finance Controller
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u><span>JOB SUMMARY:</span></u></b></p><p><span>Under the supervision of the Director of Finance, the incumbent, either personally or through subordinates, directs the activities general accounting gaming and non-gaming, revenue audits, accounts payable, payroll, and accounts receivable.</span></p><p><b><u><span>ESSENTIAL JOB FUNCTIONS</span></u></b><b><span>:</span></b></p><p><span>May include but are not limited to:</span></p><ul><li><span>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</span></li><li><span>Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards.</span></li><li><span>Comply with all internal policies and procedures.</span></li><li><span>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</span></li><li><span>Develops, analyzes and interprets statistical and accounting information in order to assess operating results in terms of profitability, performance against budget, and industry benchmarks. </span></li><li><span>Directs the coordination of the annual budget process to include developing procedures and guidelines for division and department heads. </span></li><li><span>Prepares and reviews proformas and budgets of new and existing operations. </span></li><li><span>Analyzes and develops policies, procedures and systems to ensure effective internal controls, optimum efficiencies and improvement of processes. </span></li><li><span>Works with external auditors and other third parties on financial matters as necessary. </span></li><li><span>Conducts special projects as requested by senior management. </span></li><li><span>Directs the activities of gaming and non-gaming accounting, revenue controls, accounts payable, payroll, general accounting, collections, food and beverage accounting, and accounts receivable. </span></li><li><span>Ensures payroll is processed timely and accurately and in accordance with company payroll policies.</span></li><li><span>Ensures accounts payable is processed timely and accurately and in accordance with company accounts payable policies. </span></li><li><span>Directs the analysis, review and presentation to senior management of all financial results, including monthly and year-end financial results, ensuring accuracy and timeliness. </span></li><li><span>Ensures integrity of financial statements including the balance sheet.</span></li><li><span>Develops policies, procedures and internal controls within directly assigned areas to ensure compliance with applicable laws, efficiency, and proper controls.</span></li><li><span>Reviews and approves all legally required Federal and state tax returns and filings within required deadlines.</span></li><li><span>Responsible for budgetary control to effectively manage capital purchases within pre-approved budgets.</span></li><li><span>Informs the Vice President of Finance of any legal, auditing or other significant problems. </span></li><li><span>Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</span></li><li><span>Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</span></li><li><span>Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe member’s assignment falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit progress reports and information to the Director of Tribal Development.</span></li><li><span>Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</span></li><li><span>Promotes positive public/team member relations at all times. </span></li><li><span>Maintains a clean, safe, hazard-free work environment within area of responsibility. </span></li><li><span>Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</span></li><li><span>Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</span></li><li><span>Perform other duties as assigned.</span></li></ul><p><b><u><span>Qualifications </span></u></b></p><ul><li><span>Ability to work flexible schedules, including nights, weekends and holidays is required.</span></li><li><span>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</span></li><li><span>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</span></li><li><span>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.</span></li><li><span>Bachelor’s degree in Accounting/Finance and five (5) years of accounting/financial management experience in the casino industry or an equivalent amount of education and experience. </span></li><li><span>Must have extensive experience with computerized accounting systems, preferably Infinium and Kronos. </span></li><li><span>Must have strong knowledge of MS Excel.</span></li><li><span>Ability to lead and mentor a team.</span></li><li><span>Excellent time management and organizational skills.</span></li><li><span>Excellent communication (verbal and written) skills.</span></li><li><span>Strong analytical skills. </span></li><li><span>Must possess knowledge of hotel casino operations, and accounting and internal controls.</span></li><li><span>Must possess ability to effectively direct and manage team members. </span></li><li><span>Must possess ability to read and understand all Seminole Tribe of Florida’s policies and procedures.</span></li><li><span>Must be able to communicate effectively with guests, vendors and team members.</span></li><li><span>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.</span></li><li><span>Must possess ability to handle non-standard situations where independent judgement is required and limited guidelines exist.</span></li><li><span>Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License.</span></li><li><span>Certified Public Accountant and/or MBA preferred.</span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</span></li></ul><p><span> </span></p><p><b><u><span>WORK ENVIRONMENT</span></u></b><b><span>:</span></b></p><ul><li><span>The working conditions are those typically found in an indoor, climate controlled office environment. Will be exposed to casino related factors including but not limited to second hand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment. </span></li><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li></ul><p><b><u><span>CLOSING:</span></u></b></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: </span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check </span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Finance-Controller_R98


ext_id: R201
published: 2026-03-19 00:00:00+00:00
title: Lead HVAC Technician - Facilities & Maintenance
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>Job Summary:</b></p><p>Under the direction of the Facilities Shift Supervisor, the incumbent adjusts, repairs, troubleshoots and maintains heating, ventilation, air conditioning and refrigeration systems.</p><p></p><p><b>Essential Job Functions:</b></p><ul><li>Must adhere to the Seminole Tribe's Policies and Procedures.</li><li>Performs all preventive maintenance on systems and maintains applicable log books.</li><li>Conducts walk-through inspections; changes belts, filters, adjusts air volume dampers, checks gauges, coils, drain lines, bleeds gas lines, resets compressors, check unit sensors, relocates ductwork and troubleshoots to locate sources and cause of malfunction.</li><li>Assists with estimating parts, supplies, equipment and labor hours needed to complete assigned repairs and monitors computer for malfunctions.</li><li>Maintains quality of air, air flow and temperature at on and off-site facilities; adjusts valves to regulate temperature of lubrication oil and flow of water through system.</li><li>Records gauge readings, repairs completed and time lost due to inoperative equipment.</li><li>Maintains technical logs and records all relevant data as appropriate.</li><li>Knowledge of Seminole Hard Rock Hotel &amp; Casino’s policies, procedures and schedules to insure minimal interruption to business operations and to prioritize projects appropriately.</li><li>Promotes positive public/employee relations at all times.</li><li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li><li>Performs all other related and <span>compatible/non-compatible</span> duties as assigned.<br/> </li></ul><p><b>Qualifications:</b></p><p>High school diploma or technical certificate as well as a minimum of three (3) to five (5) years’ experience with <span>commercial/industrial</span> equipment or an equivalent combination of education and/or experience.</p><p></p><p><b>Work Environment:</b></p><ul><li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li></ul><p></p><p><b>Closing:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li>Criminal Background Check</li></ul><p></p><p><b><i>Disclaimer</i></b><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Lead-HVAC-Technician---Facilities---Maintenance_R201-1


