# job

ext_id: oz0PufwC
published: 2025-07-13 08:47:25+00:00
expired: 2025-07-16 08:48:28+00:00
title: Sr Principal Engineer - Software Development
location: Bangalore, Karnataka, India
application_url: https://jobs.jobvite.com/xperi/job/oz0PufwC
experience_level: SE
language: en
has_remote: False
description:
<span>Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: <strong>DTS®, HD Radio™ </strong>and <strong>TiVo®</strong>.   </span><span>   </span><span>Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology.   </span><strong><span>   </span></strong><strong><span>About the role:</span></strong><span>You will be part of Metadata engineering team mainly located in Bangalore with some SMEs in US. As Sr Principal engineer, you will have the technical owndership of all current and future architectures and solutions in data pipeline. You will be responsibily for designing, approving technical architecturs and solutions for various components in the piepleine. You will get to work on some complex large data problems, solutioning new requirements,  at times working on a POC to find best E2E architecture.</span><span>Your role will also require mentorship of technical leaders and team members.</span><span>What you will get to do:</span><ul><li><span>Learn, support, refactor and evolve existing corporate metadata pipeline processes.</span></li><li><span>Design and implement new high-quality, scalable, and secure software architectures.</span></li><li><span>Research and analyze potential solutions, create proof of concepts and be hands-on when necessary</span></li><li><span>Utilize on-prem and cloud services effectively to build, deploy, and manage applications.</span></li><li><span>Maintain and enhance data architectures, ensuring efficient handling of big data.</span></li><li><span>Collaborate with product managers, developers, and other stakeholders to - understand requirements and translate them into technical specifications and to help create technical solutions</span></li><li><span>Accurately size and estimate resources required to implement technical projects, in terms of time, resources, and budget.</span></li><li><span>Provide technical leadership and mentorship to the development team, both junior and senior.</span></li><li><span>Conduct architectural reviews and ensure adherence to best practices and standards.</span></li><li><span>Participate in the full software development lifecycle, including coding, testing, and deployment.</span></li><li><span>Stay up-to-date with emerging technologies and industry trends, and incorporate them into the architecture where appropriate.</span></li><li><span>Oversee the administrative aspects of the software architecture, including documentation, performance monitoring, and optimization.</span></li><li><span>Troubleshoot and understand system bottlenecks, failures, and inefficiencies and provide guidance for continuous improvement.</span></li></ul><span> </span><strong><span>Who we are looking for:</span></strong><ul><li><span>Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.</span></li><li><span>20+ years of experience in Software development.  5+ years in architecture and systems design</span></li><li><span>Significant experience of working in and designing large scale data processing systems</span></li><li><span>Solid understanding of Data Modelling using a variety of databases (MSSQL, MySql, Mongo, Postgres)</span></li><li><span>Experience designing application systems in both AWS and on-prem environments</span></li><li><span>Experience working in both Windows and Linux environments using Java, Python, c# and .Net</span></li><li><span>General understanding of containerized development using Docker and Kubernetes</span></li><li><span>Able to take on problems with a minimum set of clearly defined requirements and articulate alternative solutions and approaches to solve the problem</span></li><li><span>Highly motivated and able to coordinate with people in remote locations</span></li><li><span>Strong troubleshooting and problem-solving skills, adaptable and proactive.</span></li><li><span>Experience integrating off the shelf tools into ecosystem (Message Queues, Elastic Search, ETL Ingestion Tools)</span></li><li><span><span>Excellent communication and written skills</span><span> </span></span></li></ul><br/> <strong><span>Life @ Xperi:   </span></strong> <span>At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.   </span><span>Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success.   </span><span>Rewards include:   </span><ul><li><span>Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future.</span></li><li><span>Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.</span></li><li><span>Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities.</span></li><li><span>A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.</span></li></ul><span>   </span><span>   </span>


ext_id: oVwcvfwS
published: 2025-07-13 08:47:25+00:00
expired: 2025-07-16 08:48:28+00:00
title: Sr. Network Engineer
location: San Jose, California, United States; Emeryville, California, United States
application_url: https://jobs.jobvite.com/xperi/job/oVwcvfwS
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™, IMAX® Enhanced and TiVo®.Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology.<p> </p>Job Title: Senior Network Operations EngineerAbout the Role:<br/>We are seeking a hands-on Senior Network Engineer to support our production network, ensuring 99.999% uptime while contributing to network expansion, troubleshooting, and improvement. This role focuses on operational excellence with opportunities to shape network design and optimization. We're looking for someone who is not only technically skilled but also eager to learn and grow with us.This role requires the ability to travel to the data center in Sacramento for network expansion, troubleshooting, and implementing critical changes as needed.Key Responsibilities: <ul><li>Manage and execute tasks related to network operations, expansion, and maintenance.</li><li>Travel to the Sacramento data center for network expansion, troubleshooting, and implementing important changes.</li><li>Troubleshoot and resolve LAN/WAN incidents, including complex issues.</li><li>Collaborate with engineering and QA teams on requirements, design, and planning phases.</li><li>Maintain network documentation and operational procedures.</li><li>Support production changes and participate in a 24x7 on-call rotation.</li><li>Work with vendors on hardware procurement and evaluate new network solutions.</li><li>Assist customers with circuit provisioning, VPNs, and connectivity.</li></ul>Must-Have Skills: <ul><li>Advanced BGP and Multicast: Expertise in configuration, optimization, and troubleshooting.</li><li>Load Balancers: Hands-on experience with F5 and A10 for configuration, management, and troubleshooting.</li><li>Advanced Switching: Deep understanding of VLANs, vPC, STP, QoS, and troubleshooting Layer 2/3 networks.</li><li>Firewall Operations: Strong skills in configuring NAT, VPNs, ACLs, and security policy troubleshooting.</li><li>Linux Basics: Networking, packet capturing, and traffic analysis using tools like tcpdump.</li><li>IGP Routing Protocols: Deep understanding of OSPF and IS-IS, including configuration and troubleshooting.</li></ul>Nice-to-Have Skills: <ul><li>VXLAN-EVPN, IPsec, SNMP, DNS.</li><li>Experience with automation (e.g., Python scripting).</li><li>Familiarity with large-scale data center environments and cabling/rack build-outs.</li></ul>What We’re Looking For: <ul><li>A detail-oriented and analytical problem-solver who thrives in dynamic environments.</li><li>A team player with a passion for continuously improving network performance.</li><li>Someone eager to learn, grow, and adapt to new challenges and technologies.</li><li>A professional who takes pride in operational excellence and isn’t afraid to get hands-on.</li><li>Willingness and ability to travel to the Sacramento data center when required for critical tasks.</li></ul> Life @ Xperi:At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success.Rewards include:·   Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future.·   Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.·   Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, and fitness facilities.A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.The estimated base salary range for this full-time position is $112,872- $170,000 plus bonus and benefits, and can vary if outside of this location. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, market demands, internal parity, and relevant education or training. Your recruiter can share more about the specific salary range and perks and benefits for your location during the hiring process.<b><span></span></b>


ext_id: 1224057401
published: 2025-07-14 00:00:00+00:00
title: ME Engineer
location: Zhangjiagang, JS, CN, 215600
application_url: https://jobs.zf.com/job/Zhangjiagang-ME-Engineer-JS-215600/1224057401/
experience_level: SE
language: en
has_remote: False
description:
<p><span id="cke_bm_465S"> </span></p>
<p>Req ID 80925 | Zhangjiagang, China, ZF Automotive Technologies (Zhangjiagang) Co., Ltd.</p>
<p>  </p>
<h2><b>About the Team</b></h2>
<p>Our Manufacture Engineering team is responsible for manufacturing processes of product, define the equipment fixture and tooling to implement the production came true for customer with an excellent way.</p><h2><b>What you can look forward to as ME Engineer:</b></h2>
<ul>
<li>To be responsible for machining process planning, development, verification and optimization.</li>
<li>To complete related tasks of Production Planner in project team.</li>
<li>To be responsible for setup and verification of machining process parameters, summarizing of sample report, creating and maintaining of process documents (such as PFC, P-FMEA, process card, etc.) according to Quality System requirement.</li>
<li>To be responsible for editing of delivery specification, reviewing of proposal and design, installation and acceptance, handover and launch of new production equipment with suppliers.</li>
<li>To be responsible for design, manufacturing, verification, acceptance and optimization of fixture and tools including program with or w/o suppliers.</li>
</ul><h2><b>Your Profile as ME Engineer:</b></h2>
<ul>
<li>Min. 5 years' solid experience in machining process as production planner or process engineer in automotive industry.</li>
<li>Good experience in machining process, programming, cutting tool and fixture.</li>
<li>Experience with Machining Center from Heller or Grob is a plus.</li>
<li>Experience in measurement gauge is a plus.</li>
<li>Bachelor degree or above in mechanical engineering.</li>
</ul><h2><b>Why you should choose ZF in Zhangjiagang?</b></h2>
<p><strong>Individual Growth: </strong>At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment.</p>
<p><strong>Experience Variety: </strong>Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all.</p>
<p><strong>Find Inspiration:</strong> Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues and shape the future with us.</p><p> </p>
<p>Be part of our ZF team as ME Engineer and apply now!</p>
<p>Contact</p>
<p>Hanxiao Xu</p>
<p>jessica.xu2@zf.com</p>


ext_id: 1224113901
published: 2025-07-14 00:00:00+00:00
title: Assistant Manager
location: Chennai, TN, IN, 631604
application_url: https://jobs.zf.com/job/Chennai-Assistant-Manager-TN-631604/1224113901/
experience_level: MI
language: en
has_remote: False
description:
<p><span id="cke_bm_465S"> </span></p>
<p>Req ID 80860 | Chennai, India, ZF India Pvt. Ltd.</p>
<p>  </p>
<h2>Job Description</h2>
<p><strong>What you can look forward to as Automation Engineer – Commissioning :</strong></p>
<p> </p>
<ul type="disc">
<li>Execution and coordination of service measures for test systems with the focus on software and automation systems</li>
<li>Application and implementation of functions for controlling test systems in alignment with the project and service team</li>
<li>Commissioning and troubleshooting of highly flexible automation systems</li>
<li>Analysis of malfunctions and definition of countermeasures in alignment with the project team</li>
<li>Troubleshooting by remote support or at customer site</li>
<li>Service support for control and automation systems of the installed base in India and globally installed systems</li>
<li>Travel activities in India and globally on demand</li>
</ul>
<p> </p>
<p><strong>Your profile as Specialist – Automation Engineer – Commissioning</strong> </p>
<p> </p>
<ul type="disc">
<li>Execution and coordination of service measures for test systems with the focus on software and automation systems</li>
<li>Application and implementation of functions for controlling test systems in alignment with the project and service team</li>
<li>Commissioning and troubleshooting of highly flexible automation systems</li>
<li>Analysis of malfunctions and definition of countermeasures in alignment with the project team</li>
<li>Troubleshooting by remote support or at customer site</li>
<li>Service support for control and automation systems of the installed base in India and globally installed systems</li>
<li>Travel activities in India and globally on demand</li>
</ul>
<p> </p>
<p><strong>Why you should choose ZF in India:</strong></p>
<p> </p>
<ul type="disc">
<li><strong>Inovative Environment:</strong> ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.</li>
<li><strong>Diverse and Inclusive Culture</strong>: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.</li>
<li><strong>Career Development</strong>: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.</li>
<li><strong>Global Presence:</strong> As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.</li>
<li><strong>Sustainability Focus:</strong> ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.</li>
<li><strong>Employee Well-being:</strong> ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance. </li>
</ul><p> </p>
<p>Be part of our ZF team as Assistant Manager and apply now!</p>
<p>Contact</p>
<p>Rajesh Geddam</p>
<p></p>


ext_id: 1224089101
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-30 07:00:36+00:00
title: BL CV Project Buyer
location: Pune, MH, IN, 410501
application_url: https://jobs.zf.com/job/Pune-BL-CV-Project-Buyer-MH-410501/1224089101/
experience_level: SE
language: en
has_remote: False
description:
<h2>Job Description</h2>
<p><strong>About the team</strong></p>
<p>ZF Aftermarket is a EUR 3 billion powerhouse with a combined team of about 8,000 employees. We have a total of 120 locations in 40 countries worldwide – including 90 logistics centers – and more than 650 service partners with a strong presence in both automotive and industrial markets. This makes us the second largest aftermarket organization worldwide.</p>
<p> </p>
<p><strong>What you can look forward to as BL CV Project Buyer</strong></p>
<ul>
<li>Screening/analyzing new suppliers for business onboarding</li>
<li>Responsible Product Line/Commodity – Transmission , Axle, Suspension group</li>
<li>Bill of Material management for product material cost, including target cost</li>
<li>Actively execute Quality/Cost/Delivery targets for the given project by managing &amp; executing ( GDPEP, DtC, VAVE)</li>
<li>Sourcing &amp; Purchasing related actions in the given projects/teams following ZF standards. Actively perform total material and tooling cost analysis, preparing basis for decision during the project execution phase with supporting functions.<br/><br/></li>
</ul>
<p><strong>Your profile as BL CV Project Buyer</strong></p>
<ul>
<li>With BE/BTECH- Mechanical and at least 5-9 years of experience in Project Buyer( Commodity: Transmission , Axle, Suspension)</li>
<li>Should have knowledge in CV ( Commercial Vehicle)</li>
<li>Schedule &amp; actively manage supplier components and tooling deliveries, within the development project phases, to meet customer milestones &amp; Actively identify cost reduction idea generation, Actively track and report BOM cost changes during serial life.</li>
<li>Costing knowledge on commodity. Project management knowledge advantageous</li>
<li>Supplier base knowledge. Zero Base Costing</li>
</ul>
<p> </p>
<p><strong>Why you should choose ZF in India</strong></p>
<ul>
<li><strong>Innovative Environment</strong>: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.</li>
<li><strong>Diverse and Inclusive Culture:</strong> ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.</li>
<li><strong>Career Development:</strong> ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.</li>
<li><strong>Global Presence</strong>: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.</li>
<li><strong>Sustainability Focus</strong>: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.</li>
<li><strong>Employee Well-being</strong>: ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance.</li>
</ul>


ext_id: 2973918
published: 2025-07-13 10:16:47+00:00
title: Group Exercise Instructor, Frank Deluca YMCA Family Center (Early Morning Availability Needed)
location: Ocala, FL, US
application_url: https://recruiting.paylocity.com/Recruiting/Jobs/Details/2973918
language: en
has_remote: False
description:
<p>Description</p><p><strong>Position Summary</strong></p><p>This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Interacts with new and existing members to help them in achieving their health and well-being goals. Creates a welcoming environment for all members of all backgrounds and abilities. This position is responsible for providing high quality group exercise, excellent customer service, and product knowledge to members in a safe and clean environment.</p><p><br/></p><p><strong>Our Culture</strong></p><p>Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. <strong>We are welcoming</strong>: we are open to all. We are a place where you can belong and become. <strong>We are genuine</strong>: we value you and embrace your individuality. <strong>We are hopeful</strong>: we believe in you and your potential to become a catalyst in the world. <strong>We are nurturing</strong>: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. <strong>We are the Y</strong>.</p><p><br/></p><p><strong>Job Responsibilities</strong></p><ul><li>Creates and leads an inclusive workout that motivates participants to work to their highest potential. This includes offering appropriate modifications and progressions so that all participants can scale the workout to their level.</li><li>Maintains working knowledge of group fitness trends to provide effective information and support to members.</li><li>Arrives prepared and on time to all classes and provides clear and easy to understand instructions for all members.</li><li>Track class attendance utilizing current systems</li><li>Consistently use verbal and visual cues in a timely manner and coordinate all movement within tempo of the music for appropriate formats in all components of a class.</li><li>Ability to modify or adjust choreography/workout on the spot based on the needs and abilities of the participants in the room.</li><li>Actively recruits and retains group exercise participants.</li><li>Motivate members in support of meeting personal and program goals.</li><li>Engaging with members to upsell all programs including Personal Training, Group Exercise, Youth Sports, Aquatics &amp; Youth Development programs.</li><li>Ensuring equipment is cleaned/returned to proper place after classes</li><li>Report all accidents/incidents to supervisor and follow the Association’s current employee and member injury reporting procedures.</li><li>Respond promptly and appropriately to emergency situations or when rescue or first aid is necessary</li><li>Enforce all safety rules fairly, consistently with tact and respect.</li><li>Up to date Group Exercise (per Association requirements) certifications will be required</li></ul><p>Requirements</p><ul><li>Must be at least 18 years of age</li><li>High School graduate or equivalent preferred</li><li>CPR, First Aid, AED Certification preferred prior to hire. Must obtain within 60 days of hire</li><li>Ability to choreograph music with group exercise movements</li><li>Desire and ability to work with people of all ages, improving the health and fitness at all levels</li><li>Friendly, customer service-oriented attitude with members and fellow employees</li><li>Certified Group Exercise Certification required from one of the following: Athletics and Fitness Association of America Group Exercise (AFAA GX), American Council on Exercise Group Exercise (ACE GX), National Academy of Sports Medicine (NASM CPT), American Council on Exercise (ACE CPT), National Strength and Conditioning Association (NSCA CPT), International Sports Science Association (ISSA CPT), World Instructor Training Schools (WITS CPT), National Personal Training Institute (NPTI), National Exercise Trainer Association (NETA), Fit Tour, America Sports and Fitness Association (ASFA) or a 4-year degree in Exercise Science, Kinesiology, Physical Therapy. Must be current and in good standing.</li></ul><p><strong>Work Environment &amp; Physical Demands</strong></p><ul><li>Must be willing to work a flexible schedule, which may include weekends and holidays as needed.</li><li>Must be willing to work an on-call schedule rotation as required.</li><li>The noise level in the work environment is usually moderate to loud.</li><li>May be required to lift and carry up to 50 lbs. in various forms, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee must be able to perform medium work.</li><li>May be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment</li><li>Must be alert at all times, keeping safety in mind. Must possess acceptable hearing and visual capabilities in order to monitor environment and members’ well-being.</li><li>Must possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction</li><li>Must be capable of working under pressure in a somewhat disruptive environment.</li><li>May be required to sit, stand, or maintain physical activity for extended periods of time including continuous physical endurance for thirty to sixty minutes of aerobic activity.</li></ul><p><strong>Disclaimers</strong></p><ul><li>Must complete successful background screening, which includes criminal and employment verification.</li><li>All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.</li><li>This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.</li></ul>


ext_id: C67EB27C82
published: 2025-07-14 00:00:00+00:00
title: Competency Program Development Manager
location: Singapore, South West, Singapore
application_url: https://apply.workable.com/j/C67EB27C82/apply
experience_level: MI
language: en
has_remote: False
description:
<p>As a <strong>Competency Development Program Manager</strong>, you will be responsible for leading the growth, design, and execution of the XODA Training Academy’s programs, with the goal of building a strong pipeline of skilled talent and establishing the academy as a valued partner to industry. You will play a key role in designing, promoting, and managing innovative traineeship programs aimed at addressing the growing technical talent gap. You will lead initiatives that build future-ready skill sets across key technology areas and strengthen our ecosystem by cultivating both internal and external competencies.</p><p></p><p></p><p><strong>Requirements</strong></p><p><strong>Role and responsibilities:</strong></p><p><strong>1. Business Development and Growth</strong></p><ul> <li>Develop and execute strategies to grow the Training Academy as a commercial and strategic business unit.</li> <li>Promote and position the traineeship and training programs to industry partners as a solution to build internal competencies and address talent gaps.</li> <li>Identify new markets and partnership opportunities to expand the Academy’s reach and impact.</li> <li>Build strong relationships with clients and stakeholders to secure program sponsorships, training engagements, and employment pathways for trainees.</li> </ul><p><strong>2. Program Management</strong></p><ul> <li>Lead the design and delivery of end-to-end training and talent programs, ensuring alignment with client goals, timelines, and business objectives.</li> <li>Manage day-to-day operations of the academy, including scheduling, resource planning, budget oversight, and quality control.</li> <li>Track and report on key performance metrics such as placement outcomes, client satisfaction, and revenue growth.</li> <li>Continuously improve program offerings to stay relevant to industry needs and evolving technologies.</li> </ul><p><strong>3. Trainee Engagement and Support</strong></p><ul> <li>Oversee the recruitment, onboarding, and development of trainees, ensuring a high-quality experience and successful career transitions.</li> <li>Provide leadership and guidance to trainees throughout their learning journey, working closely with trainers, mentors, and hiring partners.</li> <li>Monitor trainee progress and address challenges proactively to support successful outcomes.</li> </ul><p><strong>4. Curriculum and Program Development</strong></p><ul> <li>Design and implement competency-based learning pathways focused on in-demand technical skills and industry requirements.</li> <li>Collaborate with subject matter experts and partners to create relevant, up-to-date training content.</li> <li>Ensure the academy’s curriculum remains adaptive to changing workforce trends and technology developments.</li> </ul><p><strong>5. Data-Driven Strategy</strong></p><ul> <li>Use data and insights to assess program performance, identify trends, and guide strategic decisions.</li> <li>Provide regular reports and recommendations to senior management to drive continuous improvement and impact.</li> </ul><p><strong>6. Stakeholder and Relationship Management</strong></p><ul> <li>Act as a key point of contact for client stakeholders, including HR leaders, business managers, and executives.</li> <li>Build trust and maintain strong working relationships to support long-term collaboration and client retention.</li> </ul><p><strong>7. Internal Collaboration</strong></p><ul> <li>Work closely with internal teams—including consultants, trainers, analysts, and business development staff—to deliver integrated, high-quality solutions.</li> <li>Contribute to knowledge sharing and capability building within the team.</li> </ul><p><strong>8. Thought Leadership</strong></p><ul><li>Stay informed on industry and workforce trends, emerging technologies, and evolving training models.</li></ul><p>Contribute to content development, speaking engagements, or advisory initiatives that position the Training Academy as a thought leader in technical talent development.<br/><br/><strong>Skills</strong></p><p>-Excellent organizational and project management abilities.<br/><br/>Exceptional communication and presentation skills, with the ability to influence and persuade stakeholders at all levels.<br/><br/>- Ability to work independently and as part of a team.- Ability to generate innovative ideas and creative solutions to marketing challenges.<br/><br/>- Strong consulting and client management skills with the ability to build rapport and credibility with senior leaders<br/><br/>Proven experience in leading transformational change initiatives and managing complex projects.- Excellent problem-solving and analytical skills, with the ability to translate data into actionable insights.- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment<br/><br/>.- Proficiency in Microsoft Office Suite and experience with HRIS and talent management systems.<br/><br/></p><p><strong>Benefits</strong></p><p>Benefits</p><p></p><p>· Competitive salary and benefits package</p><p></p><p>· Opportunities for professional development and career growth· A collaborative and supportive work environment· The opportunity to work with leading organizations and make a significant impact on their talent and transformation strategies</p><p></p><p></p>


ext_id: 0F7E3F3F0E
published: 2025-07-13 12:05:03+00:00
title: System Administrator - (CT-FNC240719 006/01)
location: Bendemeer, Central Singapore, Singapore
application_url: https://apply.workable.com/j/0F7E3F3F0E/apply
experience_level: EN
language: en
has_remote: False
description:
<p>As a multinational leader in the information technology and electronics industry, our Client is seeking a System Administrator to join their team.</p><p></p><p><strong>The Role:</strong></p><p>As a <strong>System Administrator</strong>, you will be responsible for the following:</p><ol> <li>Monitor the dashboard and promptly escalate alerts and incidents 24/7.</li> <li>Manage and resolve ITSM Incident tickets efficiently. </li> <li>Execute basic and routine tasks such as running batch scripts and generating reports. </li> <li>Create and handle service and incident request tickets, following documented procedures.</li> <li>Perform basic system and network administration, including troubleshooting, patching, and alert monitoring.</li> <li>Collaborate with our technical team to document processes and co-develop the operations manual.</li> <li>Support process improvements and perform additional duties as assigned.</li> </ol><p><strong>Requirements</strong></p><ol> <li>Diploma in Electrical / Electronic / Computer Engineering / Information Systems</li> <li>Minimum of 1 year working experience is preferred.</li> <li>Possess basic working knowledge and hands-on experience in Windows Server administration and/or equivalent in other platforms.</li> <li>Ability to perform shift work covering 24 x 7 support operations.</li> <li>Good command of spoken and written English.</li> <li>Training will be provided to the candidate without relevant experience but displays aptitude to learn.</li> <li>Flexible and able to handle work pressure.</li> <li>Able to carry out multiple tasks.</li> <li>Takes own initiative to learn and pick up new learning fast.</li> </ol>


ext_id: 11691
published: 2025-07-14 00:02:32+00:00
expired: 2025-07-23 00:52:50+00:00
title: Lock Out Tag Out Facilitator 1
location: Orange, TX, United States
experience_level: MI
language: en
has_remote: False
description:
<p>The LOTO Facilitator is challenged to work closely in a productive manner with “Line Management”. Communicating guidelines and established procedures without losing the realization that certain variances will be called upon. Using the skills of bringing forward clear facts to allow the more experienced Safety Support Team members to help evaluate unusual situations is critical. Building strong relationships with a variety of personalities on the Operations Team is paramount in supporting success as a facilitator. In addition, this position will be responsible for working with the WMS department to write permits for the project.  </p>
<p><strong>Position Responsibilities</strong> </p><ul><li>Observe the working conditions of the job site to ensure safe work conditions exist. </li></ul><ul><li>Take corrective action when unsafe conditions exist. These actions include but are not limited to immediate correction, isolating and restricting the area's access until corrected, stopping all work as needed until the condition is corrected, and reporting conditions to the appropriate supervisor along with recommended action. </li></ul><ul><li>Observe the behavior and actions of the site workforce for unsafe acts, and take immediate action to correct actions before an incident or accident occurs. </li></ul><ul><li>Report all observations of unsafe conditions and acts verbally and written to management. </li></ul><ul><li>Assist site workforce in planning work to be performed in regards to considering the safety aspects of the work. </li></ul><ul><li>Assist site supervision in regards to safety briefs, pre-task planning, and development of Job Hazard Analysis (JHA's). This includes assisting in performing, reviewing, and guiding supervisors in providing efficient and effective briefs or JHA’s </li></ul><ul><li>Respond to incidents and accidents providing emergency aid support as needed and ensuring that all unsafe acts or conditions have been corrected to eliminate any further incidents or accidents. </li></ul><ul><li>Assist in issuing and inspecting personal protection equipment (PPE). </li></ul><ul><li>Assist in performing investigations on safety incidents or accidents. </li></ul>
<p><strong>Required Qualifications</strong> </p><ul><li>Must have High School Diploma </li></ul><ul><li>Must have at least 5 years experience working as a safety facilitator or equivalent position OR worked in a supervisory field position and able to illustrate the knowledge, skills, and abilities to successfully perform the duties. </li></ul><ul><li>Must have working knowledge of OSHA requirements and how to apply them to construction work. Must also be capable of learning and applying company and site safety rules to the work being performed. </li></ul><ul><li>Must be able to read and properly interpret complex documents including but not limited to company safety policies, client safety documents, and documents explaining government requirements (OSHA/MSHA). </li></ul><ul><li>Must have good leadership skills and have the ability to work under difficult situations. This includes influencing others and dealing with conflict. </li></ul><ul><li>Must have good verbal and written communication skills. </li></ul><ul><li>Must be able to use problem-solving skills and critical thinking to resolve and identify issues, including safety risks. </li></ul><ul><li>Must be able to perform basic functions on a computer including but not limited to word processing and working with spreadsheets. </li></ul><ul><li>Must be willing to follow all company directives and safety procedures. </li></ul><ul><li>Must be able to work at heights. </li></ul><ul><li>Must have reliable transportation. </li></ul><ul><li><strong>Preferred Qualification</strong> </li></ul><ul><li>Current Zachry or Zachry ROF’ed employee. </li></ul><ul><li>Former experience working with Zachry Industrial, Inc. </li></ul><ul><li>Experience working as a craft worker and/or craft supervisor on an industrial construction project. </li></ul><ul><li>Holds certification (training) in one or all of the following: OSHA 10, OSHA 30, OSHA, confined space (competent person), excavation (competent person), NCCER Field Safety, NCCER Safety Technology, and/or BCSP’s certification </li></ul><p><strong>Reports to Position</strong> </p><ul><li>This position does not have any direct reports. </li></ul><p><strong>Physical Requirements</strong> </p><ul><li>Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting.  </li></ul><ul><li>Will talk and hear to communicate.  </li></ul><ul><li>Will use arms and hands to signal, grab, hold, turn, push, and pull:  objects, materials, controls, and tools. </li></ul><ul><li>May be required to lift, carry and move up to 50lbs.  </li></ul><ul><li>Will work at heights, climb ladders and stairways, work off of platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. </li></ul><ul><li>Must have good visual acuity and depth perception. </li></ul><ul><li>Must be able to work outside in the changing weather conditions including the heat, cold, rain, snow, and wind. </li></ul><ul><li>Will be required to wear personal protective equipment (PPE) including but not limited to a hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.  </li></ul><p><strong>Required Tools</strong> </p><ul><li>Rain Coat </li></ul><ul><li>Rain Boots </li></ul><p> </p><p><strong>ZACHRY is dedicated to providing a Safe and Drug-Free work environment; and is an Equal Opportunity Employer.</strong> </p><p> </p><p>#LI-JM2</p>

application_url:
https://fa-evfm-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/jobsearch/job/11691


ext_id: 11692
published: 2025-07-14 00:02:27+00:00
expired: 2025-07-23 00:52:50+00:00
title: Lock Out Tag Out Facilitator 1
location: Orange, TX, United States
experience_level: MI
language: en
has_remote: False
description:
<p>The LOTO Facilitator is challenged to work closely in a productive manner with “Line Management”. Communicating guidelines and established procedures without losing the realization that certain variances will be called upon. Using the skills of bringing forward clear facts to allow the more experienced Safety Support Team members to help evaluate unusual situations is critical. Building strong relationships with a variety of personalities on the Operations Team is paramount in supporting success as a facilitator. In addition, this position will be responsible for working with the WMS department to write permits for the project.  </p>
<p><strong>Position Responsibilities</strong> </p><ul><li>Observe the working conditions of the job site to ensure safe work conditions exist. </li></ul><ul><li>Take corrective action when unsafe conditions exist. These actions include but are not limited to immediate correction, isolating and restricting the area's access until corrected, stopping all work as needed until the condition is corrected, and reporting conditions to the appropriate supervisor along with recommended action. </li></ul><ul><li>Observe the behavior and actions of the site workforce for unsafe acts, and take immediate action to correct actions before an incident or accident occurs. </li></ul><ul><li>Report all observations of unsafe conditions and acts verbally and written to management. </li></ul><ul><li>Assist site workforce in planning work to be performed in regards to considering the safety aspects of the work. </li></ul><ul><li>Assist site supervision in regards to safety briefs, pre-task planning, and development of Job Hazard Analysis (JHA's). This includes assisting in performing, reviewing, and guiding supervisors in providing efficient and effective briefs or JHA’s </li></ul><ul><li>Respond to incidents and accidents providing emergency aid support as needed and ensuring that all unsafe acts or conditions have been corrected to eliminate any further incidents or accidents. </li></ul><ul><li>Assist in issuing and inspecting personal protection equipment (PPE). </li></ul><ul><li>Assist in performing investigations on safety incidents or accidents. </li></ul>
<p><strong>Required Qualifications</strong> </p><ul><li>Must have High School Diploma </li></ul><ul><li>Must have at least 5 years experience working as a safety facilitator or equivalent position OR worked in a supervisory field position and able to illustrate the knowledge, skills, and abilities to successfully perform the duties. </li></ul><ul><li>Must have working knowledge of OSHA requirements and how to apply them to construction work. Must also be capable of learning and applying company and site safety rules to the work being performed. </li></ul><ul><li>Must be able to read and properly interpret complex documents including but not limited to company safety policies, client safety documents, and documents explaining government requirements (OSHA/MSHA). </li></ul><ul><li>Must have good leadership skills and have the ability to work under difficult situations. This includes influencing others and dealing with conflict. </li></ul><ul><li>Must have good verbal and written communication skills. </li></ul><ul><li>Must be able to use problem-solving skills and critical thinking to resolve and identify issues, including safety risks. </li></ul><ul><li>Must be able to perform basic functions on a computer including but not limited to word processing and working with spreadsheets. </li></ul><ul><li>Must be willing to follow all company directives and safety procedures. </li></ul><ul><li>Must be able to work at heights. </li></ul><ul><li>Must have reliable transportation. </li></ul><ul><li><strong>Preferred Qualification</strong> </li></ul><ul><li>Current Zachry or Zachry ROF’ed employee. </li></ul><ul><li>Former experience working with Zachry Industrial, Inc. </li></ul><ul><li>Experience working as a craft worker and/or craft supervisor on an industrial construction project. </li></ul><ul><li>Holds certification (training) in one or all of the following: OSHA 10, OSHA 30, OSHA, confined space (competent person), excavation (competent person), NCCER Field Safety, NCCER Safety Technology, and/or BCSP’s certification </li></ul><p><strong>Reports to Position</strong> </p><ul><li>This position does not have any direct reports. </li></ul><p><strong>Physical Requirements</strong> </p><ul><li>Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting.  </li></ul><ul><li>Will talk and hear to communicate.  </li></ul><ul><li>Will use arms and hands to signal, grab, hold, turn, push, and pull:  objects, materials, controls, and tools. </li></ul><ul><li>May be required to lift, carry and move up to 50lbs.  </li></ul><ul><li>Will work at heights, climb ladders and stairways, work off of platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. </li></ul><ul><li>Must have good visual acuity and depth perception. </li></ul><ul><li>Must be able to work outside in the changing weather conditions including the heat, cold, rain, snow, and wind. </li></ul><ul><li>Will be required to wear personal protective equipment (PPE) including but not limited to a hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.  </li></ul><p><strong>Required Tools</strong> </p><ul><li>Rain Coat </li></ul><ul><li>Rain Boots </li></ul><p> </p><p><strong>ZACHRY is dedicated to providing a Safe and Drug-Free work environment; and is an Equal Opportunity Employer.</strong> </p><p> </p><p>#LI-JM2</p>

application_url:
https://fa-evfm-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/jobsearch/job/11692


ext_id: R-101030
published: 2025-07-14 00:00:00+00:00
title: PPF Installer
location: Little Rock Install, United States
application_url: https://xpel.wd5.myworkdayjobs.com/en-US/XPEL_Careers/job/Little-Rock-AR/PPF-Installer_R-101030
experience_level: EN
language: en
has_remote: False
description:
<p><b>Job Summary:</b></p><p></p>We are seeking an energetic PPF Installer. As a PPF Installer you would be responsible for the continued growth, quality, customer service and installation of our Automotive Film line. You should possess a good work ethic and be able to function effectively in a team environment<p></p><p><u><b>Job Description:</b></u></p><p></p><p><b>Core Duties</b></p><p><br/>Install automotive film with a high level of quality<br/>Maintain and preserve professional relationships with local XPEL customers, both wholesale and retail<br/>Transport vehicles to and from XPEL facilities and other third-party locations<br/>Maintain a regular and reliable level of attendance and punctuality<br/>Perform miscellaneous job-related duties as assigned.</p><p>Most have the ability to drive to multiple sites (as needed).</p><p></p><p><b>Location:</b> North Little Rock, AR</p><p><br/><b>Job Requirements</b></p><p><br/>High School Diploma or GED<br/>At least 2 years’ experience in automotive film installation<br/>Must have a current and valid driver’s license with a clean driving record<br/>Ability to comfortably and safely drive high-end vehicles<br/>Excellent eye hand coordination and dexterity<br/>Must listen and follow instructions well<br/>Keen attention to detail<br/>Ability to work well in a fast-paced environment<br/>Courteous attitude towards customers and fellow employees<br/>Required to stand/walk/sit for extended periods.<br/>Required to use hands and fingers for extended periods.<br/>Regularly stoop, kneel, and bend.<br/>Must be able to lift up to 50 pounds.</p><p></p><p><span>XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</span></p>


ext_id: JR00016226
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-16 22:28:41+00:00
title: Field Service Technician (Biodevices & Automation)
location: IN Maharashtra Remote, India
experience_level: MI
language: en
has_remote: True
description:
<p><b><u>POSITION SUMMARY</u></b></p><p>The primary responsibility for this position is to Manage the Bio-device Automation Systems along with the In-ovo Process for Zoetis. This will be accomplished through execution of our best-in-Class Customer Service Programs. This position will perform preventive maintenance of automation systems of device in poultry hatcheries. This position will also perform emergency troubleshooting, at the customer location, as needed.</p><p></p><p><b><u>POSITION RESPONSIBILITIES</u></b></p><ul><li> Perform scheduled Preventive Maintenance on all assigned Biodevices.</li><li>Provide <span>electrical/mechanical</span> support and perform emergency repairs as needed.</li><li>Troubleshooting and resolving issues with automation systems, including software, hardware, and <span>mechanical/electrical</span> components</li><li>Understand and follow Electrical Schematics.</li><li>Required Participation in Territory After Hours Support and Repairs.</li><li>Zoetis Field Service-Technician responsible for all communication with assigned hatcheries.</li><li>Understand the basics of manufacturing, mechanical processes, hatchery devices and <b>biological processes.</b></li><li>Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period.</li><li>Manage the Hatchery Inovo Process on behalf Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries.</li><li>Staying updated with the latest advancements provided by global support.</li><li>Manage the Zoetis Operator Training Program for 25+ people (customer employees)</li><li>Facilitate the vaccine and sanitation preparation program for all Zoetis Devices</li><li>Support and conduct the execution of the Zoetis Process Evaluation Program</li><li>Principle for collecting and reporting all important information within Zoetis Field aware System </li><li>Follow all safety/precautionary procedures.</li><li>Collaborating with cross functional teams to identify automation needs and develop solutions.</li><li>Regular communication with supervisor</li><li>Other Duties as Assigned</li></ul><p></p><p><b><u>ORGANIZATIONAL RELATIONSHIPS</u></b></p><p>Interactions with multiple levels of Management within their customer base. Works closely with Zoetis Management, Key Account Team, and Veterinarians.</p><p></p><p><b><u>RESOURCES MANAGED</u></b></p><p><b>Financial Accountability - </b>Role has a responsibility for supporting 3-5 customers. This role is a major player in confirming the next long-term contract with our <span>customer.    </span></p><p><b>Supervision - </b>Indirectly guides 25+ customer employees on the Inovoject Process Operation and Safety</p><p></p><p><b><u>EDUCATION &amp; EXPERIENCE</u></b></p><ul><li>Engineering Degree in <span>Electrical/Electronic/Mechanical</span> Systems.</li><li>MBA/M.Tech/M.E. will be an added advantage.</li><li>Experience in poultry equipment and operations is an added advantage.</li><li>Normally requires around– 1-3 years of experience. </li></ul><p></p><p><b><u>TECHNICAL SKILLS REQUIREMENTS</u></b></p><ul><li> Strong Electrical - Mechanical Aptitude</li><li>Basic level of exposure in electronics and automation</li><li>Well versed in electrical components and system</li><li>Proficient organizational skills</li><li>Self-motivator and self-starter</li><li>Strong critical thinking problem solving, judgment, and initiative.</li><li>Effective communication skills are necessary to interact directly with multiple levels of customer management.</li><li>Basic computer skills using Word / Excel / and Outlook</li><li>Bilingual (English/Hindi) preferred.</li></ul><p></p><p><b><u>COMPETENCIES</u></b></p><p></p><p><b>COMPETENCY - </b><b>DETAIL</b></p><ul><li>Electrical Schematics - Must be able to understand electrical schematics and electrical components.</li><li>Mechanical - Understanding of conveyors, pneumatics, electrical motors, and relays.</li><li>Communication Skills - Must be capable of talking with multiple layers of management internally and externally.</li><li>Time Management - Strong planning skills, prioritization abilities, effective execution skills </li><li>Self Motivation - Develops and executes own work schedule</li><li>Critical Thinking - Problem solving skills, observation abilities</li></ul><p></p><p></p>Full time

application_url:
https://zoetis.wd5.myworkdayjobs.com/en-US/zoetis_intl/job/IN-Maharashtra-Remote/Field-Service-Technician--Biodevices---Automation-_JR00016226


ext_id: R2468261
published: 2025-07-14 00:00:00+00:00
title: Quality Assurance Specialist
location: Bucharest / Manufacturing Labormed, Romania
experience_level: EN
language: ro
has_remote: False
description:
<p><b>Responsabilitaţi principale:</b></p><ul><li>Coordoneaza proiectele Globale si/sau Locale in cadrul Departamentului Asigurarea Calitatii, de la initierea proiectelor si pana la implementarea acestora in activitatea de rutina.</li><li>Elaborează, verifică, modifică, aprobă documente, implementează actiuni, dupa cum este cazul, legate de activitatile echipei din care face parte, având ca referenţiale Regulile GMP, legislaţia şi reglementările naţionale şi internaţionale în vigoare, precum si standardele, politicile si procedurile companiei.</li><li>Efectueaza  analize de risc privind introducerea noilor produse in portofoliul companiei si participa la identificarea actiunilor necesare reducerii riscurilor.</li><li>Coordonează activitatea de gestionare a contractelor de calitate, de la elaborare, revizuire si aprobare, dupa caz, incheiate de Labormed-Pharma S.A. cu diverse parti (Detinatori de APP, Clienti, Transportator(i) Laboratoare de control etc)</li><li>Participă și asigură suportul în ceea ce privește inspecțiile efectuate de autorități, precum si în cadrul auditurilor efectuate la Labormed-Pharma S.A. de către corporație sau terți.</li><li>Centralizeaza datele referitoare la procesele in care este implicat(a) si proiecte coordonate, emite și/sau avizeaza rapoartele elaborate.</li><li>Se informeaza permanent si se documenteaza asupra literaturii de specialitate și a modificarilor aparute in sistemul legislativ local si in reglementarile internationale in ceea ce privește asigurarea calitatii in domeniul farmaceutic.</li><li>La solicitarea managerului direct, angajatul va efectua si indeplini si alte sarcini/activitati care au legatura cu postul si pregatirea sa, sau cu activitatea departamentului in care activeaza in cadrul tipului de sarcini agreate.</li></ul><p></p><p><b>Cerinţe:</b></p><ul><li>Studii superioare de specialitate (Farmacie, Chimie, Inginerie chimica etc);</li><li><b>Experienţa în domeniul farmaceutic ariile QA, QC), minim 3 ani;</b></li><li>Cunoştinţe despre Regulile de Buna Practica Farmaceutica;</li><li>Cunoştinţe teoretice şi practice privind procesele de fabricaţie si control al calitatii produselor medicamentoase;</li><li>Cunoştinţe de limba engleza (scris, vorbit) – nivel avansat;</li><li>Cunoştinţe de operare PC (MS Word, MS Excel) şi sisteme informatice</li></ul>

application_url:
https://zentiva.wd3.myworkdayjobs.com/en-US/Zentiva/job/Romania--Bucharest/Quality-Assurance-Specialist_R2468261-2


ext_id: R31934
published: 2025-07-14 00:00:00+00:00
title: Solutions Consultant
location: Brazil - Sao Paulo (State) - Fully Flexible
experience_level: MI
language: en
has_remote: False
description:
<h2>Job Description</h2><p></p><h2>Solutions Consultant</h2><p><span>The Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. As an SC you are both sales focused and technically savvy. You will be successful in selling to buyers across market segments in a high volume/velocity environment and convincing senior executives of the technical merits of the software solution. You will work in conjunction with Sales, Marketing, and Product Managers, to be the technical bridge between our Sales team and their prospects. You will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite and virtual. </span></p><p></p><p><b><span>Requirements</span></b></p><ul><li><p><span>3+ years of Presales experience</span></p></li><li><p><span>Awareness of web / scripting technologies, HTML, CSS, JavaScript, JSON and Saas Applications</span></p></li><li><p><span>Experience in AI technologies, LLMs, ChatGBT, etc</span></p></li><li><p><span>Experience mapping customer requirements to software solutions</span></p></li><li><p><span>Good interpersonal, communication, persuasion, presentation and writing skills</span></p></li><li><p><span>Experience scoping, leading, and executing customer Proof of Concepts</span></p></li><li><p><span>Knowledge of SaaS Business applications</span></p></li><li><p><span>Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution</span></p></li><li><p><span>You have superior solution scoping abilities, using our existing solution and influencing new product development</span></p></li><li><p><span>University degree or equivalent work experience</span></p></li><li><p><span>Some travel may be required </span></p></li><li><p><span>You have an obvious passion and people skills</span></p></li><li><p><span>Conversational English skills are required</span></p></li></ul><p></p><p><b><span>Desired Skills</span></b></p><ul><li><p><span>Awareness of CCaaS and peripheral technologies</span></p></li><li><p><span>Previous consulting experience implementing enterprise class software solutions.</span></p></li><li><p><span>Broad knowledge of one or more of the following:</span></p><ul><li><p><span>Customer Service software</span></p></li><li><p><span>ITSM</span></p></li><li><p><span>Business intelligence</span></p></li><li><p><span>Workforce Management</span></p></li><li><p><span>QA</span></p></li><li><p><span>Integration &amp; middleware</span></p></li></ul></li><li><p><span>Understanding and awareness of how AI is impacting the customer service business</span></p></li><li><p><span>Domain expertise in specific industries</span></p></li><li><p><span>Understanding of developing reference architecture in support of client solutions</span></p></li></ul><p></p><p><b>Where We Work</b></p><p>Zendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.</p><p></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span>AA/EEO/Veterans/Disabled</span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span>peopleandplaces@zendesk.com</span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-So-Paulo-Brazil/Solutions-Consultant_R31934


ext_id: R31740
published: 2025-07-14 00:00:00+00:00
title: Zendesk AI Service Consultant
location: Poland - Krakow - Office
experience_level: SE
language: en
has_remote: False
salary_currency: PLN
description:
<h2>Job Description</h2><p></p><p></p><p><span>Onboarding is one of the most critical moments in the Customers life-cycle. This is where all that we’ve assured them through the sales process is put to the test. A great, good or bad experience will have a huge impact on the success of our customers and the joy we can bring to their customer services.</span></p><p><span>Working as part of our Professional Services function, our <b>Zendesk</b> <b>AI Service Consultants</b> clarify the customers objectives, define the project scope and guide them through an onboarding experience that translates business needs and processes into product/technical solutions with defined outcomes.</span></p><p></p><p><span>The <b>A</b><b><b>I </b>Service Consultant </b>is a high impact role directly on the frontline assisting our Customers to implement Zendesk products into their customer support &amp; service operations whilst setting and managing the expectations that go with that.</span></p><p></p><p><b>What will you be doing?</b></p><ul><li><p><span>Be a product expert and super-user, maintain deep understanding of the Zendesk product suite, focusing on AI agents and associated tools </span></p></li><li><p><span>Maintain deep understanding of how Zendesk manages conversation workflows and data (Zendesk Messaging)</span></p></li><li><p><span>Lead on the delivery of customer implementations through all phases of the onboarding journey: scoping &amp; planning, discovery, enablement, design, build &amp; test, launch, monitor &amp; optimize and closure</span></p></li><li><p><span>Clarify the customer vision and drivers for automation linked to their pain points, objectives and KPIs</span></p></li><li><p><span>Assist the customers’ team in use case discovery and mapping of processes to be automated</span></p></li><li><p><span>Own the solution design and guide the customer through the process of building their AI agent, providing recommendations and insights on best practice into conversational design</span></p></li><li><p><span>Provide guidance on strategies to support effective change and release management across sandbox and production environments</span></p></li><li><p><span>Partner with Technical Architects to assist customers in the design and implementation of conversational flows that leverage API integrations</span></p></li><li><p><span>Support the design of test strategies to ensure customers are able to effectively test the operation of their AI agents prior to launch, providing good coverage across all use cases</span></p></li><li><p><span>Provide a level of quality assurance to ensure the implementation of efficient and effective AI agent solutions, optimised for the channels and languages to be supported</span></p></li><li><p><span>Support and assist customer launch activities, to enable a successful go-live event</span></p></li><li><p><span>Manage a controlled closure for onboarding projects, incorporating a Success Onboarding Review (SOR) and the transition to a ‘BAU’ operational state for the customer (customer journey ‘Adoption’ stage)</span></p></li><li><p><span>Manage an effective handover to the Customer Success team, contributing to the creation of an initial success plan to act as the roadmap for continuous improvement</span></p></li><li><p><span>Develop and promote best practices for existing and new features, ensuring knowledge is captured and shared for use internally (Zendesk service delivery and customer success teams) and externally (customers and partners)</span></p></li><li><p><span>Bring valuable product insights back into the product organization, to drive product improvement and innovation</span></p></li><li><p><span>Collaborate with internal teams including Enablement and GTM, to showcase innovative use cases of our product</span></p></li></ul><p></p><p><b>What are we looking for?</b></p><ul><li><p>Fluency in English language (written and spoken)</p></li><li><p><span>Experienced in CX automation, client onboarding, service delivery or solution consulting at a technology / SaaS company</span></p></li><li><p><span>Hands-on experience with CRMs (e.g. Zendesk, Salesforce etc) related to their use for managing customer support / service solutions to underpin CX strategies</span></p></li><li><p><span>Good understanding of technical &amp; solution architecture concepts, including APIs</span></p></li><li><p><span>Applied business analysis skills and experience, used to map business processes, elicit / document customer requirements and scope projects</span></p></li><li><p><span>Solid project management skills to scope, plan, prioritise and track work, keeping stakeholders updated on progress</span></p></li><li><p><span>Applied experience in the design and implementation of chatbot solutions providing rich and engaging CX experiences, including conversational design best practices</span></p></li><li><p><span>Analytically minded, with the ability to leverage complex data insights to suggest improvements to solution designs and enhance operational effectiveness / efficiency</span></p></li><li><p><span>Excellent relationship management and communication skills (written and verbal), with ability to set and manage expectations across a diverse range of stakeholders</span></p></li><li><p><span>Focus on service quality and customer satisfaction</span></p></li><li><p><span>Strong coaching and troubleshooting skills</span></p></li></ul><p></p><p><b>Work Location &amp; Hours Expectations:</b></p><ul><li><p><span>We recommend being in the office </span>1 time per week<span> to foster collaboration and teamwork. However, flexibility is provided based on business needs</span>.</p></li><li><p><span>Working hours may need to be </span>adjusted to match customer time zones<span> where necessary, ensuring effective communication and project delivery</span></p></li></ul><p></p><p></p>The Poland annualized base salary range for this position is <span>zł159,000.00-zł239,000.00.</span> Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.<p></p><p><span>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.</span></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span><span>AA/EEO/Veterans/Disabled</span></span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span><span>peopleandplaces@zendesk.com</span></span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Krakow-Poland/Zendesk-AI-Service-Consultant_R31740


ext_id: R31805
published: 2025-07-14 00:00:00+00:00
expired: 2025-08-02 00:30:49+00:00
title: Digital Sales Manager, AMER/LATAM
location: Brazil - Sao Paulo - Office
experience_level: MI
language: en
has_remote: False
description:
<h2>Job Description</h2><p></p><p><span>Are you ready to lead and inspire a high-impact sales team in one of the fastest-growing SaaS businesses? Zendesk is expanding its Digital Sales team, and we want a passionate, data-driven Sales Manager to drive success with our digital-native customers.</span></p><p></p><p><span>As Digital Sales Manager, you will spearhead a dynamic team of Digital Sales Specialists focused on transforming how customers engage with Zendesk’s world-class solutions. You’ll thrive in a fast-paced, high-volume environment where your leadership shapes strategic sales initiatives that make a real impact.</span></p><p><span>Your mission: empower, mentor, and lead your team to consistently exceed ambitious daily, weekly, and quarterly targets — setting a new standard for digital sales success in Brazil and beyond.</span></p><p></p><p><b><span>What You'll Do</span></b></p><ul><li><p><span>Design and implement winning sales strategies that enable the team to smash weekly and monthly quotas, centered around a strong self-service customer experience</span></p></li><li><p><span>Lead by example in sales engagements, elevating your team's skills through hands-on coaching during prospect and customer interactions</span></p></li><li><p><span>Leverage key metrics and data insights daily to make agile, informed decisions and identify quick wins and areas for improvement</span></p></li><li><p><span>Collaborate with cross-functional teams across marketing, product, and operations to streamline and elevate the sales process for both sellers and buyers</span></p></li><li><p><span>Own recruitment, onboarding, and continuous development initiatives to build a resilient, motivated, and high-performing sales squad</span></p></li><li><p><span>Mentor your team on winning strategies to close new business and drive customer expansions</span></p></li><li><p><span>Analyze performance data to deliver clear, impactful reports to senior leadership, driving strategic planning</span></p></li><li><p><span>Innovate the sales model—embrace new tools, automation, and creative demos to stay ahead of market trends</span></p></li><li><p><span>Continuously refine the sales process to accelerate growth and enhance customer success</span></p></li></ul><p></p><p><b><span>Who You Are</span></b></p><ul><li><p><span>A SaaS sales pro with a solid background in high-volume transactional sales (closing ~100 deals/month), preferably in CRM, customer support, or related tech markets</span></p></li><li><p><span>Experienced in leveraging data analytics independently to guide sales strategies and decisions</span></p></li><li><p><span>A natural leader who balances a commercial mindset with genuine care for your team’s growth and wellbeing</span></p></li><li><p><span>Proven track record of consistent overachievement as an individual contributor before stepping into management</span></p></li><li><p><span>At least 1 year of sales management or 1-2 years managing sales development reps, with a passion for shaping early-career talent</span></p></li><li><p><span>Comfortable navigating a fast-evolving growth environment—quick thinker, strategic planner, and master executor</span></p></li><li><p><span>Skilled at building productive cross-functional partnerships</span></p></li><li><p><span>An excellent communicator with strong presentation, organizational, and active listening abilities</span></p></li></ul><p></p><p><b><span>Why Join Zendesk Brazil?</span></b></p><p><span>Join a company where innovation, leadership, and customer obsession drive everything we do. We offer the chance to grow your career, have a visible impact, and work alongside dedicated professionals in an exciting, supportive environment.</span></p><p><span>If you're ready to lead a thriving digital sales team and redefine customer success in Brazil, we want to hear from you!</span></p><p></p><p><b>Where We Work</b><br/><span>Zendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.</span></p><p></p><p></p><p></p><p><span>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.</span></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span><span>AA/EEO/Veterans/Disabled</span></span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span><span>peopleandplaces@zendesk.com</span></span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/So-Paulo-Brazil/Digital-Sales-Manager--AMER-LATAM_R31805


ext_id: R31579
published: 2025-07-14 00:00:00+00:00
title: Senior Executive Assistant
location: US - San Francisco - Office, United States
experience_level: SE
language: en
has_remote: False
description:
<h2>Job Description</h2><p></p><p><b><b>About the Role</b></b><br/><span>Zendesk is seeking a dynamic and experienced <b>Senior</b> </span><b>Executive Assistant</b><span> to support our </span>Chief Marketing Officer (CMO)<span> and up to two additional </span>SVPs<span>. Reporting to the </span>Director, Office of the CMO<span>, this role is critical to ensuring seamless operations, executive readiness, and team cohesion. You’ll also serve as a mentor to our team of Executive Assistants in Mexico City, providing leadership and upholding high standards of excellence.</span></p><p></p><p><span>This is a high-impact role requiring discretion, proactive problem-solving, strong judgment, and the ability to thrive in a fast-paced, ever-changing environment.</span></p><p></p><p><b>Key Responsibilities</b></p><ul><li><p><u>Executive Support:</u><br/><span>Provide proactive calendar, travel, and expense management for the CMO and senior executives, ensuring they are fully prepared for meetings, travel, and engagements.</span><br/> </p></li><li><p><u>Leadership Team Enablement:</u><br/><span>Plan and execute high-quality team meetings, events, and offsites that foster collaboration, alignment, and morale.</span><br/> </p></li><li><p><u>Operational Excellence:</u><br/><span>Prioritize and manage competing demands with minimal oversight. Anticipate needs and remove friction points before they arise.</span><br/> </p></li><li><p><u>Cross-functional Collaboration:</u><br/><span>Build trusted relationships with internal teams to ensure smooth communication and execution across functions.</span><br/> </p></li><li><p><u>Confidentiality &amp; Professionalism:</u><br/><span>Represent the executives and organization with integrity, confidentiality, and executive presence at all times.</span><br/> </p></li><li><p><u>EA Team Leadership:</u><br/><span>Coach and mentor Marketing Executive Assistants, standardizing best practices, driving consistency, and supporting professional development.</span><br/> </p></li><li><p><u>Special Projects:</u><br/><span>Lead or support key initiatives, research, and administrative tasks on behalf of the executives or department. This could include town hall support, internship program support, and support with our culture and connection events. </span></p></li></ul><p></p><p><b>Qualifications</b></p><ul><li><p>7+ years of experience<span> supporting C-suite or senior executives in fast-paced, global environments; experience in tech or SaaS strongly preferred.</span><br/> </p></li><li><p><span>Demonstrated success in </span>complex calendar management<span>, travel coordination, and executive communication.</span><br/> </p></li><li><p><span>Proven ability to </span>operate independently<span>, prioritize strategically, and maintain composure under pressure.</span><br/> </p></li><li><p><span>Strong </span>organizational and project management<span> skills with acute attention to detail.</span><br/> </p></li><li><p><span>High emotional intelligence with the ability to </span>navigate sensitive situations<span> with discretion and professionalism.</span><br/> </p></li><li><p><span>Experience managing or mentoring other EAs a strong plus.</span><br/> </p></li><li><p><span>Tech-savvy and highly proficient in </span>Google Workspace<span> (Docs, Sheets, Calendar, Slides).</span><br/> </p></li><li><p><span>Flexible to work across time zones and respond to urgent requests with urgency and grace.</span><br/> </p></li></ul><p></p><p></p>The US annualized base salary range for this position is $44.23-$66.35. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.<p></p><p><span>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.</span></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span><span>AA/EEO/Veterans/Disabled</span></span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span><span>peopleandplaces@zendesk.com</span></span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/San-Francisco-California-United-States-of-America/Lead-Executive-Assistant_R31579-1


ext_id: R30858
published: 2025-07-14 00:00:00+00:00
title: Software Engineer II (NodeJS/Python/Ruby)
location: Germany - All - Fully Flexible
experience_level: MI
language: en
has_remote: False
description:
<h2>Job Description</h2><p></p><p><span>Ultimate were acquired by Zendesk in March 2024, we’ve become even more powerful. Together with Zendesk we’re joining forces to build the world’s most advanced AI agents in CX.</span></p><p><span>The GenBot group is revolutionizing the generative chatbot and AI assistance landscape with AI Agent Essential, a cutting-edge AI Agent system that's pushing the boundaries of conversational AI. AI Agent Essential is not your typical chatbot; it's a dynamic, and truly conversational system capable of reasoning and adapting to user needs in real-time. By leveraging a multi-agent architecture and advanced language models, AI AgentsEssential delivers personalized and engaging user experiences, moving beyond scripted interactions to handle complex tasks and "off-script" inquiries with ease.</span></p><p></p><p><span>We are delighted to be hiring a Software Engineer for the AI Agent product at Zendesk. You will own a designated product area and revolutionize how our customers experience our products. This is an exciting opportunity to bridge the gap between cutting-edge ML powered features and real-world impact. You'll be working with innovative ML applications, and collaborate with a talented cross-functional team.</span></p><p></p><h2>What you will be doing</h2><ul><li><p><span>Developing and maintaining backend services to support the delivery AI-powered capabilities to our customers at Zendesk scale.</span></p></li><li><p><span>Working closely with Product, Management, DS and ML Engineers to define the scope of features and implementation approach.</span></p></li><li><p><span>Automating the deployment pipelines for crucial AI-powered services and products</span></p></li><li><p><span>Actively collaborating in evolving the workflow and processes together with the members of the team.</span></p></li><li><p><span>Supporting our deployed services to ensure a high level of stability and reliability.</span></p></li><li><p><span>Pairing with more experienced colleagues and learning from each other.</span></p></li></ul><p></p><h2>What you bring to the role</h2><p>Basic Qualifications:</p><ul><li><p><span>Degree in Computer Science, Machine Learning, Statistics, Engineering, Mathematics</span></p></li><li><p><span>4+ years working experience with at least one of the following server-side programming languages and the matching testing frameworks: NodeJS, Python, Ruby </span></p></li><li><p><span>4+ years working with web application observability and storage stacks: DataDog, Grafana, MySQL, MongoDB, Redis, ElasticSearch</span></p></li><li><p><span>2+ years of experience with MySQL or MongoDB database systems </span></p></li><li><p><span>Proven record of software application development in the industry.</span></p></li><li><p><span>Good understanding of architecture and software design patterns for server-side  and web domains.</span></p></li><li><p><span>Great communication skill and fluency in English.</span></p></li><li><p><span>Collaborative and growth mindset along with the desire to continue your ongoing learning and development. </span></p></li></ul><p>Preferred Qualifications:</p><ul><li><p><span>Basic experience managing and deploying cloud services in AWS </span></p></li><li><p><span>Experience implementing systems that serve content at web scale with high availability guarantees.</span></p></li><li><p><span>Experience working on high throughput messaging systems like Kafka.</span></p></li><li><p><span>Experience with graph databases, e.g. Neo4J, Amazon Neptune etc.</span></p></li></ul><h2>Tech Stack</h2><ul><li><p><span>Web pipeline: NodeJS, Python, Ruby</span></p></li><li><p><span>ML pipeline: Metaflow, AWS SageMaker, AWS Batch</span></p></li><li><p><span>ML models: PyTorch, TensorFlow, MLFlow</span></p></li><li><p><span>Storage: RDS MySQL, Redis, S3, ElasticSearch, Aurora</span></p></li><li><p><span>Streams and queues: Kafka,</span></p></li><li><p><span>Service deployment: ArgoCD, Kubernetes, Spinnaker</span></p></li><li><p><span>Logging and monitoring: Datadog, Sentry</span></p></li></ul><p></p><h2>Where We Work:</h2><p><span>We're rapidly growing our teams in Berlin, Germany. We have exciting next-generation ML products that are already in use by customers in the banking and finance area, online and offline retailers, and even national postal services. You will work with a driven team, passionate about delivering the right experience to end-users using sophisticated and pioneering ML technology.</span></p><p></p><h2>About Zendesk</h2><p>Zendesk<span> builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. </span>Zendesk<span> products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. </span></p><p><span>More than 100,000 paid customer accounts in over 150 countries and territories use </span>Zendesk<span> products.  Based  in  San  Francisco,  </span>Zendesk<span>  has operations  in  the  United  States,  Europe,  Asia,  Australia,  and  South  America.</span></p><p><span>Interested in knowing what we do in the community? Check out the </span><a href="http://www.neighborfoundation.org/" rel="noopener noreferrer" target="_blank"><span>Zendesk Neighbor Foundation</span></a><span> to learn more about how we engage with, and provide support to, our local <span><span>communities.  </span></span></span></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="https://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>diversity &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.</span></p><p><span>By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes.  Zendesk's </span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.zendesk.com_company_customers-2Dpartners_candidate-2Dprivacy-2Dnotice_&amp;d=DwMFaQ&amp;c=jf_iaSHvJObTbx-siA1ZOg&amp;r=W379qV_WoHkiO9_Y_uL_u-fPpFnXk8lko6XXRq7HyIE&amp;m=lOvXVFt3eIoVallD9k-XM2M_V5QmvRtsHKKzjlgN5X4&amp;s=5DlpBDge6pvVBfSxHyIOw08IPf-IClrdOhNg4-gEYtw&amp;e=" rel="noopener noreferrer" target="_blank"><span>Candidate Privacy Notice</span></a><span> explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information. </span></p><p></p>#LI-MK12<p></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span>AA/EEO/Veterans/Disabled</span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span>peopleandplaces@zendesk.com</span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Germany/Software-Engineer-II--NodeJS-Python-Ruby-_R30858


ext_id: R30939
published: 2025-07-14 00:00:00+00:00
title: Associate Software Engineer, Contact Center
location: Poland - Krakow - Office
experience_level: MI
language: en
has_remote: False
salary_currency: PLN
description:
<h2>Job Description</h2><p></p><p><span>At Zendesk, we truly believe that to build a great product you have to have great people. We enjoy working with other learning focused people who care about both the customer and the code they write. We value collaboration and test driven development and release frequently. We like and use agile processes and believe that pragmatism always triumphs over dogmatism. We all are responsible for our product and enjoy the impact we have improving it.</span></p><p></p><p><span>The Contact Center team is looking for a hardworking software engineer to help take Zendesk products to the next level in terms of functionality and integrations. You’ll be joining a team that works on our Voice products. Voice is a complex real-time application that needs to be robust, scalable and maintainable. You’ll have the passion, patience and determination to deliver high quality software to meet our customers needs. Does this sound like you?</span></p><p></p><h1><span>What you’ll do</span></h1><ul><li><p><span>Work with your team to deliver software and features that delight our customers.</span></p></li><li><p><span>Participate in all stages of development, learning to design, implement, test, and ship code to production.</span></p></li><li><p><span>Pair and collaborate with more senior engineers for hands-on learning and feedback.</span></p></li><li><p><span>Write and maintain clean, readable code, adding automated tests to ensure quality.</span></p></li><li><p><span>Help troubleshoot issues and contribute to support efforts.</span></p></li><li><p><span>Engage in code reviews and rapid deployment under mentorship.</span></p></li></ul><p></p><h1><span>What you bring</span></h1><ul><li><p><span>Some familiarity with JavaScript (React) and with either Ruby/Rails or Golang.</span></p></li><li><p><span>A desire and willingness to learn new technologies and engineering practices.</span></p></li><li><p><span>Good communication skills—a sense of curiosity and eagerness to ask questions and accept feedback.</span></p></li><li><p><span>A collaborative spirit and excitement to work together to solve customer problems.</span></p></li><li><p><span>Some experience with Git or code repositories, and a basic understanding of databases and web development.</span></p></li></ul><h1></h1><h1><span>Tech Stack &amp; Tools</span></h1><p><span>We code primarily in Ruby/Rails for the backend, primarily React JS (Redux). We use MySQL, Redis and Kafka for event processing. </span></p><p></p><p><span>The backbone of Zendesk Contact Center is built on AWS and Amazon Connect.</span></p><p><span>Our infrastructure is run on Kubernetes and our delivery pipeline is heavily reliant on Github &amp; Github Actions, once deployed we monitor using Datadog.</span></p><p><span>We communicate over Slack and use Zoom for meetings etc. Google Docs, JIRA, Confluence are our most used collaboration tools.</span></p><p></p><p>#LI-BP1</p><p></p><p></p>The Poland annualized base salary range for this position is <span>zł117,000.00-zł175,000.00.</span> Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.<p></p><p><span>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.</span></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span><span>AA/EEO/Veterans/Disabled</span></span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span><span>peopleandplaces@zendesk.com</span></span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Krakow-Poland/Software-Engineer-I---Contact-Center_R30939-1


ext_id: R30941
published: 2025-07-14 00:00:00+00:00
title: Engineering Manager, Contact Center
location: Poland - Krakow - Office
experience_level: MI
language: en
has_remote: True
salary_currency: PLN
description:
<h2>Job Description</h2><p></p><p><span>Zendesk is looking for a people manager with strong leadership ability, a pragmatic outlook and past experience growing teams and people to join the Contact Center product development team.</span></p><p><span>As an Engineering Manager at Zendesk, you will use both your leadership and technical expertise to guide and enable diverse teams of highly engaged engineers. You’ll give coaching, mentorship and direction for one or two teams (6-12 people). You’ll have the skills, experience, wisdom, patience and determination to work with the team to deliver high quality software to meet our customers needs and continually improve the capacity and capabilities of the team.</span></p><p></p><h2><span>What you’ll be doing</span></h2><ul><li><p><span>Guide and support our engineers to build innovative software for the contact centre problem space.</span></p></li><li><p><span>Provide regular feedback to people you lead in a caring and direct way. Help our people set goals that will grow their careers, while contributing to the success of their team.</span></p></li><li><p><span>Foster a diverse and inclusive working environment where everyone can thrive, whether working remotely, in the office or a mix of both.</span></p></li><li><p><span>Identify blockers, problems or red flags and ensure the teams are aware of these and take timely action to deal with them.</span></p></li><li><p><span>Collaborate with our Product partners to clarify, refine and communicate priorities.</span></p></li><li><p><span>Contribute to discussions on the technical roadmap vital to enable future product and business goals.</span></p></li></ul><p><span>​</span></p><h2><span>What you bring to the role</span></h2><ul><li><p><span>A few years of experience managing people.</span></p></li><li><p><span>Sound understanding of application &amp; system development and agile practices.</span></p></li><li><p><span>A dedication to quality, robust, stable software and the knowledge and skills to steer a team to delivering to these expectations.</span></p></li><li><p><span>The ability to be direct and address issues head on when needed, without being uncaring.</span></p></li><li><p><span>Mindfulness and an ability to stay calm when others get flustered.</span></p></li><li><p><span>Refined prioritisation skills, to focus your time and energy where it’ll have the most impact.</span></p></li></ul><p></p><p></p>The Poland annualized base salary range for this position is <span>zł297,000.00-zł445,000.00.</span> Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.<p></p><p><span>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.</span></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span><span>AA/EEO/Veterans/Disabled</span></span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span><span>peopleandplaces@zendesk.com</span></span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Krakow-Poland/Engineering-Manager--Contact-Center_R30941


ext_id: R31854
published: 2025-07-14 00:00:00+00:00
title: Sr. Software Engineer
location: India - Pune - Office
application_url: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Pune-India/Sr-Software-Engineer_R31854
experience_level: SE
language: en
has_remote: False
description:
<h2>Job Description</h2><p></p><p><b><u>Who We're Looking For:</u><br/><span>Zendesk is seeking an innovative and motivated Senior Software Engineer to join our growing Engineering &amp; Integration Shared Services team. This role is essential for driving productivity and efficiency across the organization by leveraging cutting-edge tools and processes to address technical business challenges. As part of this team, you will develop software solutions using best-in-class tools and platforms, integrate data across SaaS systems, and enhance the employee and customer experience with Zendesk products.</span></b></p><p></p><p><b><u>Responsibilities:</u></b></p><ul><li><p>Development &amp; Implementation<span>: Design, develop, document, test, and deploy standardized solutions using integration, automation, and middleware tools. Integrate Zendesk products, third-party SaaS systems, and data platforms using appropriate tools and methodologies.</span></p></li><li><p>Testing &amp; Quality Assurance:<span> Develop and facilitate unit tests, conduct system integration testing, and support user acceptance testing (UAT) to validate solutions before deployment. Maintain high-quality standards throughout development.</span></p></li><li><p>Backlog Refinement, Sprint Planning &amp; Daily Stand-ups:<span> Participate in backlog grooming and sprint planning to prioritize requirements, define tasks, and identify potential issues. Join daily stand-ups to share progress, discuss challenges, and collaborate with the team within a 2-week Agile Scrum sprint.</span></p></li><li><p>AI and Innovation:<span> Explore and implement next-generation solutions leveraging AI and machine learning to enhance productivity and efficiency across Zendesk. Collaborate with business teams to identify automation, intelligent workflows, and integration opportunities that drive innovation.</span></p></li><li><p>Collaboration &amp; Communication:<span> Work closely with developers, IT application owners, solution architects, and business system analysts to deliver high-quality solutions. Communicate technical designs and status updates effectively.</span></p></li><li><p>Retrospectives &amp; Continuous Improvement:<span> Contribute to sprint retrospectives to evaluate performance and identify process improvements.</span></p></li></ul><p></p><p><b><u>Qualifications:</u></b></p><ul><li><p>Experience<span>: 5+ years in backend or integration engineering, designing and developing scalable microservices, distributed systems, and cloud-based solutions.</span></p></li><li><p>Programming<span>: Advanced proficiency in Java (required); experience with Node.js or Python is a plus.</span></p></li><li><p>API, Middleware &amp; Architecture:<span> Demonstrated experience designing, building, and maintaining RESTful APIs, middleware, and event-driven microservices architectures, including asynchronous communication using APIs, events, and messaging systems.</span></p></li><li><p>Cloud<span>: Fluency with AWS serverless technologies (Lambda, Step Functions, EventBridge, API Gateway, SNS, SQS, SAM, Serverless Framework) or equivalent experience with Azure or GCP.</span></p></li><li><p>SaaS Integration:<span> Expertise integrating SaaS applications (e.g., Salesforce, Zuora, NetSuite, Workday, Coupa) and ensuring seamless data flow across distributed systems.</span></p></li><li><p>Testing &amp; Quality: <span>Strong background in unit, integration, and user acceptance testing; experience with code reviews and enforcing coding standards.</span></p></li><li><p>DevOps Collaboration: <span>Experience collaborating with DevOps teams for deployment, monitoring, and scaling.</span></p></li><li><p>Agile:<span> Proficient in Agile Scrum methodologies, with experience using Jira and Confluence.</span></p></li><li><p>Documentation<span>: Ability to document APIs, database schemas, and backend processes for maintainability.</span></p></li><li><p>Education<span>: BA/BS in Computer Science, IT, or related field, or equivalent industry experience; fluent in English.</span></p></li></ul><p></p><p><b><u>Preferred Skills</u></b></p><ul><li><p>Programming<span>: Experience with Node.js, Python, or Bash scripting.</span></p></li><li><p>Low-code/No-code &amp; iPaaS:<span> Familiarity with iPaaS and low-code platforms (e.g., Workato, Boomi, Mulesoft).</span></p></li><li><p>CI/CD:<span> Experience implementing and managing CI/CD pipelines (e.g., GitHub Actions, Jenkins, Travis CI).</span></p></li><li><p>Observability &amp; Monitoring:<span> Familiarity with observability, logging, and monitoring tools (e.g., Datadog, Splunk, CloudWatch).</span></p></li><li><p>Security &amp; Compliance:<span> Understanding of security best practices, governance, data compliance, and privacy standards.</span></p></li><li><p>Data Management:<span> Experience with ETL/ELT processes and cloud databases (e.g., DynamoDB, Snowflake, BigQuery, SQL).</span></p></li><li><p>Data Orchestration:<span> Knowledge of orchestration and data transformation tools (e.g., Apache Airflow, Astronomer, dbt, Fivetran).</span></p></li><li><p>Change Management: <span>Proven ability to drive adoption of new processes and technologies.</span></p></li><li><p>AI/ML:<span> Exposure to automation using AI, machine learning, or natural language processing. Awareness of Model Context Protocol (MCP).</span></p></li></ul><p></p><p><span>#LI-MN4</span></p><p><span>Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based.</span></p><p></p><p></p><p></p><p><span>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.</span></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span><span><span><span><span><span><span><span><span>AA/EEO/Veterans/Disabled</span></span></span></span></span></span></span></span></span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span>peopleandplaces@zendesk.com</span></span></span></span></span></span></span></span></span></span></a><span> with your specific accommodation request.</span></p>


ext_id: R31704
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-19 13:00:02+00:00
title: Digital Sales Representative
location: Portugal - Lisbon - Office
experience_level: EN
language: en
has_remote: False
description:
<h2>Job Description</h2><p></p><p><b><b>Digital Sales Representative</b></b></p><p></p><p><b><span>We're looking for: A motivated self-starter who can handle a high-velocity sales approach while providing an excellent customer experience! Our Digital Inside Sales Specialists are at the forefront of our customer experience for both new and existing customers of Zendesk. In the role, you will become a product expert and articulate the value of Zendesk to an informed buyer. You will do this by providing several touch points across the customer journey to help them have an informed buying decision. This is a new team at Zendesk, so you will be one of the founding members in what will be a fast-growing area for our business. </span></b></p><p><b><span>Ideal candidates joining our team will bring a consistent track record in achieving targets; Software/SaaS experience is a plus. Working from Zendesk’s Lisbon or Dublin office is required 3 days per week.</span></b></p><h2><b><b>Responsibilities</b></b></h2><ul><li><p><b><span>Respond to a large number of inbound leads and existing customers through various channels, primarily through chat and email. </span></b></p></li><li><p><b><span>Actively resolve prospect and customer inquiries to drive online business conversion rates</span></b></p></li><li><p><b><span>Become an expert on Zendesk products</span></b></p></li><li><p><b><span>Be the voice of our customers; understand their needs and make them champions</span></b></p></li><li><p><b><span>Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.</span></b></p></li><li><p><b><span>Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity. You will also have a shared revenue target to contribute to.</span></b></p></li><li><p><b><span>Exceed activity, pipeline, and revenue goals on a weekly basis</span></b></p></li></ul><h2><b><b>Required</b></b></h2><ul><li><p><b><span>Excellent written communication skills in English. A secondary language of French, German, Dutch, Spanish or Arabic is highly desired</span></b></p></li><li><p><b><span>Will require working with clients/prospects across Zendesk’s global market  </span></b></p></li><li><p><b><span>1+ years of sales experience; software/SaaS experience preferred</span></b></p></li><li><p><b><span>Real passion for Zendesk technology and quick ability to learn tools and processes</span></b></p></li><li><p><b><span>Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times</span></b></p></li><li><p><b><span>Ability to thrive in a fast-paced environment, think strategically and excel at tactical execution against a task</span></b></p></li><li><p><b><span>Work in-office 3 days per week</span></b></p></li></ul><p></p><p></p><p></p><p><span>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.</span></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span><span>AA/EEO/Veterans/Disabled</span></span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span><span>peopleandplaces@zendesk.com</span></span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Lisbon-Portugal/Digital-Sales-Representative_R31704


ext_id: R31151
published: 2025-07-14 00:00:00+00:00
title: Senior Product Manager, Marketplace & Ecosystem
location: Australia - Melbourne - Office
experience_level: SE
language: en
has_remote: False
description:
<h2>Job Description</h2><p></p><p><span>Zendesk is a global leader in customer and employee experience software, known for its intuitive, scalable, and intelligent solutions. We help organizations build stronger relationships by powering billions of conversations across email, chat, phone, and more. As we move into an AI-first era, Zendesk is redefining the future of customer service and employee support with innovative, intelligent products.</span></p><p></p><p><b>The Opportunity</b></p><p><br/>We’re seeking a Senior Product Manager to define and drive the growth of our marketplace, developer platform, and AI-powered applications. This strategic role is critical in evolving our marketplace into a modern, scalable engine that enables partners and developers to create transformative AI apps and solutions across customer and employee service.This is a unique opportunity to lead a cross-functional charter that blends product vision, partner engagement, and technical platform <span>development—empowering</span> value-generating experiences for Zendesk customers and partners through a vibrant marketplace and thriving developer ecosystem</p><p></p><p><b>What You’ll Own</b><b>Marketplace Growth &amp; Enablement</b></p><ul><li><p>Drive Zendesk marketplace growth via identification, prioritization, and delivery of needle moving improvements</p></li><li><p>Champion partner (supply-side) success through partner-focused tools, lifecycle management, enablement &amp; training programs, and initiaitves that support discoverability, onboarding, and sales</p></li><li><p>Implement demand-driving initiatives and growth loops to drive expansion of Zendesk ecosystem organically</p></li><li><p>Introduce the future or marketplace monetization and scalable revenue models that drive partner growth and innovation</p></li></ul><p></p><p><b>Developer Ecosystem Engagement</b></p><ul><li><p>Define and deliver the roadmap across our developer tools that improves the Developer Experience (DevEx)</p></li><li><p>Scale the Developer Portal into a world-class frictionless experience</p></li><li><p>Partner with internal product teams to incorporate platform primitives in the developer tooling and enable evolution of marketplace apps into AI-first solutions</p></li></ul><p></p><p><b>Product leadership</b></p><ul><li><p>Understand the broader market, how AI-first solutions are influencing and changing marketplaces, and how Zendesk should respond and lead the way</p></li><li><p>Work closely with internal teams and external developers to foster adoption and feedback loops</p></li><li><p>Represent Zendesk in developer forums, events, and advisory boards</p></li></ul><p></p><p><b>Customer-Centric Innovation</b></p><ul><li><p>Enable customers to discover, adopt, and request apps, integrations, and AI-first extensions on Zendesk</p></li><li><p>Curate and package customer-centric solution bundles through in-product experiences</p></li><li><p>Enable user-contributed app model to expand Zendesk's ecosystem organically</p></li></ul><p></p><p><b>Execution &amp; Impact</b></p><ul><li><p>Define clear KPIs: developer NPS, API usage, app adoption, GMV of Marketplace, partner CSAT</p></li><li><p>Collaborate cross-functionally with product, design, engineering, sales, and marketing</p></li><li><p>Translate vision into tangible business outcomes and sustained platform growth</p></li></ul><p></p><p><b>What You Bring</b></p><ul><li><p>6+ years of product management or platform strategy experience in B2B SaaS; prior ownership of Marketplaces or Developer Ecosystems required</p></li><li><p>Demonstrated success in growing marketplaces and managing supply-side vs demand-side tradeoffs</p></li><li><p>Experience in highly dynamic, tech-forward environments</p></li><li><p>Proven leadership in engaging and influencing internal/external stakeholders at all levels</p></li><li><p>Strong business and customer acumen; ability to translate needs into product success that show up in metrics</p></li><li><p>Clear, concise communicator with a bias toward action and continuous learning</p></li></ul><p></p><p><b>Preferred</b></p><ul><li><p>Technical familiarity of API ecosystems, integration or extensible app frameworks, and developer tooling</p></li><li><p>Familiarity with modern AI app builder technology and ecosystems as well emerging technologies like MCP (Model Context Protocol)</p></li></ul><p></p><p></p><p></p><p><span>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.</span></p><p></p><p><b>The intelligent heart of customer experience</b></p><p><span>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</span></p><p></p><p><span>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</span></p><p></p><p><span>Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster </span><a href="http://www.zendesk.com/diversity-inclusion/" rel="noopener noreferrer" target="_blank"><span>global diversity, equity, &amp; inclusion</span></a><span> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an <span><span><span>AA/EEO/Veterans/Disabled</span></span></span> employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener noreferrer" target="_blank">click here</a>. </span></p><p></p><p><span>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to </span><a href="mailto:peopleandplaces@zendesk.com" rel="noopener noreferrer" target="_blank"><span><span><span>peopleandplaces@zendesk.com</span></span></span></a><span> with your specific accommodation request.</span></p>

application_url:
https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Melbourne-Australia/Senior-Principal-Product-Manager--Marketplace---Ecosytem_R31151


ext_id: JR100411
published: 2025-07-14 00:00:00+00:00
title: Project Support Assistant for Finance&Controlling (German speaker)
location: Belgrade, Serbia
language: en
has_remote: False
description:
<p></p><p></p><p><span><span>Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.</span></span></p><p><span><span> </span></span></p><p><span><span>If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.</span></span></p><p></p><p></p><p><b>Important:</b> To ensure a smooth review process, please submit your CV in <b>English only</b>.</p><p></p><p><b><span>The role </span></b></p><p>Are you passionate about structure, precision, and making things run smoothly? We're looking for a detail-oriented and proactive team member to support our Finance &amp; Controlling team in Belgrade. This is your opportunity to play a key role in the backbone of our business operations.</p><p></p><p></p><p><b>How you’ll make impact</b></p><ul><li><p><span>In this role, you’ll be an essential link between our project teams, business controllers, and leadership. Your contributions will help ensure that everything from project setup to invoicing runs like clockwork. You will:</span></p></li><li><p><span>Maintain and manage our customer and project master data with care and accuracy.</span></p></li><li><p><span>Oversee the administrative side of customer projects in our ERP system – from opening projects and monitoring budgets to handling invoicing and closing.</span></p></li><li><p><span>Collaborate closely with business controllers, project managers, and leaders across the company.</span></p></li><li><p><span>Ensure that time recording is correctly completed by all employees.</span></p></li></ul><p></p><p><b>What’s important to us</b></p><ul><li><p><span>You’ve completed a commercial education and ideally bring experience from a similar administrative or financial role.</span></p></li><li><p><span>You have a keen eye for detail and a strong head for numbers.</span></p></li><li><p><span>Excel is your trusted tool, and you know how to get the most out of it.</span></p></li><li><p><span>You’re a solution-focused team player who takes pride in delivering high-quality, reliable work.</span></p></li><li><p><span>You communicate fluently in German (spoken and written) and have a good command of English.</span></p></li></ul><p></p><p><b><span>What we offer</span></b></p><ul><li><p><b>Work life blend:</b> we offer a safe &amp; healthy workplace, with flexible working hours and the possibility to work from home</p></li></ul><ul><li><p><b>Profit share scheme: </b>In addition to your annual salary, you may receive a profit share defined by the company’s success in the previous year<b> </b></p></li><li><p><b>Global and Diverse Zühlke community: </b>witness how colleagues from all our 16 offices across the globe come together to create a unique, positive and inclusive work culture, learning from one another at annual team camps, and celebrating year-end parties and other local festivities.</p></li><li><p><b>Committed to development: </b>we are committed to the growth of our people and are investing in your development. We’re empowering you to build the skills you need to make a positive impact, both personally and for our clients, today and in the future.</p></li></ul><p></p><p>To dive deeper into local benefits of working in <b>Zühlke follow the </b><a href="https://www.zuehlke.com/de/karriere/standorte/serbien" rel="noopener noreferrer" target="_blank">link</a></p><p></p><p><b><span>How to Apply</span></b></p><p>Please remember all applications must be submitted in <b>English only</b> to be considered.</p><p></p><p><span><span> </span></span></p><p><span><span>If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your <span><span><span><span>application!  </span></span></span></span></span></span></p><p><br/><span><span>We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.</span></span></p><p></p><p></p><p></p>

application_url:
https://zuehlke.wd3.myworkdayjobs.com/en-US/Zuhlke-Careers/job/Belgrade/Project-Support-Assistant-for-Finance-Controlling--German-speaker-_JR100411


ext_id: JR100466
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-24 03:21:39+00:00
title: Project Support Assistant for Finance&Controlling
location: Belgrade, Serbia
language: en
has_remote: False
description:
<p></p><p></p><p><span><span>Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.</span></span></p><p><span><span> </span></span></p><p><span><span>If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.</span></span></p><p></p><p></p>Job Description<p><b>Important:</b> To ensure a smooth review process, please submit your CV in <b>English only</b>.</p><p></p><p><b><span>The role </span></b></p><p>Are you passionate about structure, precision, and making things run smoothly? We're looking for a detail-oriented and proactive team member to support our Finance &amp; Controlling team in Belgrade. This is your opportunity to play a key role in the backbone of our business operations.</p><p></p><p></p><p><b>How you’ll make impact</b></p><ul><li><p><span>In this role, you’ll be an essential link between our project teams, business controllers, and leadership. Your contributions will help ensure that everything from project setup to invoicing runs like clockwork. You will:</span></p></li><li><p><span>Maintain and manage our customer and project master data with care and accuracy.</span></p></li><li><p><span>Oversee the administrative side of customer projects in our ERP system – from opening projects and monitoring budgets to handling invoicing and closing.</span></p></li><li><p><span>Collaborate closely with business controllers, project managers, and leaders across the company.</span></p></li><li><p><span>Ensure that time recording is correctly completed by all employees.</span></p></li></ul><p></p><p><b>What’s important to us</b></p><ul><li><p><span>You’ve completed a commercial education and ideally bring experience from a similar administrative or financial role.</span></p></li><li><p><span>You have a keen eye for detail and a strong head for numbers.</span></p></li><li><p><span>Excel is your trusted tool, and you know how to get the most out of it.</span></p></li><li><p><span>You’re a solution-focused team player who takes pride in delivering high-quality, reliable work.</span></p></li><li><p><span>You communicate fluently in English (spoken and written).</span></p></li></ul><p></p><p><b><span>What we offer</span></b></p><ul><li><p><b>Work life blend:</b> we offer a safe &amp; healthy workplace, with flexible working hours and the possibility to work from home</p></li></ul><ul><li><p><b>Profit share scheme: </b>In addition to your annual salary, you may receive a profit share defined by the company’s success in the previous year<b> </b></p></li><li><p><b>Global and Diverse Zühlke community: </b>witness how colleagues from all our 16 offices across the globe come together to create a unique, positive and inclusive work culture, learning from one another at annual team camps, and celebrating year-end parties and other local festivities.</p></li><li><p><b>Committed to development: </b>we are committed to the growth of our people and are investing in your development. We’re empowering you to build the skills you need to make a positive impact, both personally and for our clients, today and in the future.</p></li></ul><p></p><p>To dive deeper into local benefits of working in <b>Zühlke follow the </b><a href="https://www.zuehlke.com/de/karriere/standorte/serbien" rel="noopener noreferrer" target="_blank">link</a></p><p></p><p><b><span>How to Apply</span></b></p><p>Please remember all applications must be submitted in <b>English only</b> to be considered.</p><p></p><p><span><span> </span></span></p><p><span><span>If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your <span><span><span><span>application!  </span></span></span></span></span></span></p><p><br/><span><span>We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.</span></span></p><p></p><p></p><p></p>

application_url:
https://zuehlke.wd3.myworkdayjobs.com/en-US/Zuhlke-Careers/job/Belgrade/Project-Support-Assistant-for-Finance-Controlling_JR100466


ext_id: JR100457
published: 2025-07-14 00:00:00+00:00
title: Payroll Specialist (50-80%)
location: Schlieren, Switzerland
language: en
has_remote: False
description:
<p></p><p></p><p><span><span>Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.</span></span></p><p><span><span> </span></span></p><p><span><span>If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.</span></span></p><p></p><p></p><p></p><p></p><p><b><span>The Role</span></b><br/><span>We’re looking for a motivated and detail-oriented Payroll Specialist to support our Payroll team in Switzerland. Y</span>ou take on a central role in the team and, together with your colleagues, you are responsible for the payroll accounting of around 700 employees.</p><p></p><p><b>Ho</b><b><b>w </b>you’ll make impact</b></p><ul><li><p>You are responsible for all payroll processing, including posting and account reconciliation.</p></li><li><p>You provide active support with the annual financial statements and are a point of contact for our employees' payroll and social security-related questions.</p></li><li><p>You further develop payroll reports and HR key figures and ensure high data quality in Workday and SAP.</p></li><li><p>You coordinate cooperation with social insurance companies, authorities and external partners.</p></li><li><p>Whether joining or leaving the company, contract changes, withholding tax or family allowances, you provide reliable support to employees and managers throughout the entire employee life cycle in all HR administration and employment law matters.</p></li><li><p>You will process sickness and accident reports, invoice daily allowances correctly and ensure that deadlines are met.</p></li><li><p>Your varied position will also involve working in HR controlling and reporting.</p></li><li><p>You will work closely with our Center of Excellence in Germany and be actively involved in national and global People Operations projects.</p></li><li><p>You will bring your experience to bear and make an active contribution to the professionalization and digitalization of our payroll processes.</p></li></ul><p></p><p></p><p><b>What is important to us</b></p><ul><li><p>You have specialist training in the payroll area (e.g. Payroll Specialist) and a federal HR certificate with a commercial background.</p></li><li><p> You have sound experience in payroll accounting - including annual financial statements, audits and social security accounting.</p></li><li><p>You have a sound knowledge of labor law issues, social insurance and occupational benefits and are experienced in dealing with HR key figures and salary reporting.</p></li><li><p>You are confident in working with auditors, insurance companies and authorities and have an affinity for figures, systems and processes - coupled with a structured and reliable way of working.</p></li><li><p>You enjoy international cooperation and like to get involved in projects in which you actively contribute your ideas and take an active role.</p></li><li><p>You have a fluent command of German and a very good command of English and impress internal customers with your competent and professional manner.</p></li><li><p>A dynamic, collegial working environment is important to you and you enjoy working both on site and from home.</p></li></ul><p></p><p><b>What we offer</b></p><ul><li><b>Work life blend:</b> we offer a safe &amp; healthy workplace, with flexible working hours and the possibility to work from home</li><li><b>Profit share scheme: </b>In addition to your annual salary, you may receive a profit share defined by the company’s success in the previous year<b> </b></li><li><b>Global and Diverse Zühlke community: </b>witness how colleagues from all our 16 offices across the globe come together to create a unique, positive and inclusive work culture, learning from one another at annual team camps, and celebrating year-end parties and other local festivities.</li><li><b>Committed to development: </b>we are committed to the growth of our people and are investing in your development. We’re empowering you to build the skills you need to make a positive impact, both personally and for our clients, today and in the future.</li></ul><p></p><p>To dive deeper into local benefits of working in <b>Zühlke follow</b> <a href="https://www.zuehlke.com/en/careers/locations/switzerland" rel="noopener noreferrer" target="_blank">Welcome to Zühlke in Switzerland – Zühlke</a> <b>.</b></p><p></p><p><b><span>How to Apply</span></b></p><p>Please remember all applications must be submitted in English only to be considered.</p><p></p><p></p><p></p><p><span><span> </span></span></p><p><span><span>If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your <span><span><span><span>application!  </span></span></span></span></span></span></p><p><br/><span><span>We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.</span></span></p><p></p><p></p><p></p>

application_url:
https://zuehlke.wd3.myworkdayjobs.com/en-US/Zuhlke-Careers/job/Schlieren/Payroll-Specialist--50-80--_JR100457


ext_id: JR00018666
published: 2025-07-14 00:00:00+00:00
title: Pharma Packaging Technician 1st shift 6:00am – 2:30pm Monday – Friday
location: Lincoln, United States
language: en
has_remote: False
description:
<p><b>Zoetis is the world’s largest Manufacturer and Supplier of Animal Pharmaceuticals.</b></p><p><b>At Zoetis in Lincoln, NE, we manufacture high quality medicines for dogs, cats, and livestock. Our plant has been recognized as one of the Nebraska’s Safest Companies, with a long-standing presence in the Lincoln community. We are a clean, modern site that continues to innovate and grow.</b></p><p><b>Benefits Include:</b></p><p>$500 Sign on Bonus</p><p>4 weeks accrued paid vacation and 13 paid holidays.</p><p>401(k) match with company profit sharing.</p><p>Tuition reimbursement and Student Loan repayment program.</p><p>Great Health, personal, and family benefits starting day 1.</p><p></p><p><b>Position Summary</b></p><p>Work as part of a team operating pharmaceutical packaging lines. Operate packaging equipment and other related tasks. Maintain accurate and concurrent documentation of all tasks completed. Maintain a positive attitude and be able to work well with others in a team environment. Demonstrate good attendance.</p><p><b>Hours: 1st shift, Monday – Friday 6:00am – 2:30pm. Overtime, weekends, and holidays may be required.</b></p><p><b>Position Responsibilities</b></p><p>Record Keeping and Documentation<br/>• Maintain and complete accurate records (timecards, batch records, logbooks, etc.).<br/><br/>Equipment<br/>• Operate assigned equipment, i.e., PLC controlled packaging line, vision system, etc.<br/>• Clean production equipment and facilities.<br/>• Set-up/ disassemble packaging equipment.<br/>• Operate specific in-process devices associated with the equipment.<br/>• Operate material handling devices, electric pallet jack, manual pallet jacks, and hi-lifts.<br/>• Apply the metric system to assigned process calculations.<br/><br/>SOPs / cGMPs <br/>• Follow all SOPs/cGMPs applicable to the area.<br/>• Apply proper housekeeping techniques.<br/>• Follow proper dress and secondary gowning policy.<br/><br/>Safety<br/>• Practice good safety techniques in the manufacturing area., including lock-out/Tag-out procedures.<br/>• Read and interpret Material Safety Data Sheets (MSDSs).<br/>• Properly use Personal Protective Equipment (PPE) as required per SOPs, i.e., safety shoes, safety glasses, respirators, gloves, hearing protection, etc.<br/><br/>Decision Making -- Demonstrated ability to:<br/>• Delegate questionable issues upward.<br/>• Follow directions either written, or oral.<br/>• Know when to stop the process for anomalies.<br/>• Learn to identify “out-of-spec” material.<br/><br/>Process<br/>• Familiar with production/ process flow.<br/>• Know proper staging and storage location for supplies and equipment.<br/>• Learn key terminology associated with Pharmaceutical Manufacturing.<br/><br/>Communications<br/>• Communicate effectively with peers and supervisor.<br/>• Apply appropriate communication techniques for teamwork.<br/><br/>Personal Computer Skills<br/>• Perform PC tasks.</p><p></p><p><b>Education and Experience</b></p><ul><li>H.S. Diploma or equivalent, plus 6-12 months of experience</li><li>Language skills - able to read and interpret procedures.</li><li>Math Skills - ability to apply general math skills.</li><li>Has a basic understanding of mechanical skills and has used various hand tools.</li><li>Meets the physical requirements of the job.</li></ul><p></p><p><b><u>PREFERRED CANDIDATE QUALIFICATIONS</u></b></p><ul><li>Technical school certificate, or 1-2 yrs. college.</li><li>Minimum of one year of experience in a manufacturing environment.</li><li>Experience with vision systems and robotic fillers.</li><li>Knowledge of P.C. using Windows based applications.</li></ul><p></p><p><b>Physical Position Requirements</b></p><ul><li>Apply good lifting techniques.</li><li>Prolonged periods of standing</li><li>Will be exposed to routine lifting of 20-40 lbs., and occasionally lift up to 50 lbs.</li><li>Ability to work flexible hours and overtime.</li><li>Ability to move up and down stairs/ladders.</li></ul><p></p><p><b><u>Work Environment </u></b></p><ul><li>Exposure to cleaning chemicals.</li><li>Exposure to product dust/particulate</li><li>Exposure to loud noise.</li><li>Exposure to temperature variations.</li><li>Exposure to heights of up to 25 ft., e.g., tops of silos, and tops of blenders</li></ul><p></p><p></p><p></p>Full time<p></p><p></p><p></p><p></p>Regular<p></p><p></p><p></p><p></p>Colleague<p></p><p></p><p></p><p></p><p>Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.</p><p></p><p>Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.</p><p></p><p></p>Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at <span>zoetiscolleagueservices@zoetis.com</span> to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following:  (1) our company website at <span>www.Zoetis.com/careers</span> site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities.  Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded.  In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

application_url:
https://zoetis.wd5.myworkdayjobs.com/en-US/zoetis/job/Lincoln/Pharma-Packaging-Technician-1st-shift-6-00am---2-30pm-Monday---Friday_JR00018666-1


ext_id: 147156
published: 2025-07-14 00:00:00+00:00
expired: 2025-08-01 19:23:24+00:00
title: Service Manager
location: Retreat at Riverstone - Sugarland, TX, 77479
experience_level: MI
language: en
has_remote: False
description:
<h2>Job Details</h2>Level <span aria-label="Level" name="level">Management</span>Job Location <span aria-label="Job Location" name="level">Retreat at Riverstone - Sugarland, TX</span>Job Category <span aria-label="Job Category" name="level">Service/Maintenance</span><h2>Description</h2> <span name="jobDesc"><p><strong>Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.</strong></p>
<p><u><strong>JOB SUMMARY</strong></u><br/>
Along with the Community Manager, the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.</p>
<p><u><strong>REPORTS TO:</strong></u> Community Manager and Regional Maintenance Supervisor</p>
<p><u><strong>SUPERVISES:</strong></u> Under direction from the Community Manager, supervises all maintenance personnel, including housekeeper.</p>
<p><u><strong>ESSENTIAL FUNCTIONS</strong></u><br/>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<br/>
1. Under the direction of Community Manager, supervises, trains and schedules maintenance activities for apartment community and maintenance staff.<br/>
2. Coordinate, schedule and respond to resident/management requests and work orders for occupied units.<br/>
3. Coordinate, schedule and prepare vacant apartment units for move-in.<br/>
4. Coordinate and schedule appropriate safety and skills training for maintenance employees.<br/>
5. Identify and correct hazardous property conditions that could place the property in a liable position.<br/>
6. Ordering supplies and managing maintenance budget.<br/>
7. Coordinate, schedule, and perform preventative maintenance on equipment and units.</p>
</span><h2>Qualifications</h2> <span name="jobQualifications"><p><strong>REQUIRED EDUCATION AND TRAINING<br/>
DEGREES AND DIPLOMAS</strong><br/>
 High school diploma or equivalent.<br/>
 Five years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.</p>
<p><br/>
<strong>TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS</strong><br/>
 EPA Section 608 (HVAC/Freon Recovery certification) required.<br/>
 Certifications/Permits required City or State to perform job responsibilities required.<br/>
 Training in boiler repair, plumbing and mold detection/resolution required.<br/>
 Certified Apartment Maintenance Technician (CAMT) preferred.<br/>
 Certified Pool Operator (CPO) required.</p>
<p><strong>KNOWLEDGE, SKILLS AND ABILITIES</strong><br/>
 Must be able to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make-ready.<br/>
 Must be able to operate common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.<br/>
 Must be able to apply common sense and understanding to carry out instructions and plans.<br/>
 Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.<br/>
 Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.<br/>
 Proficiency in using property management software(s) and Microsoft Office.<br/>
 Experience in compressor diagnosis, fire sprinklers and irrigation systems preferred.<br/>
 Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.<br/>
 Must supply own hand tools.</p>
<p>#ZR</p>
</span>

application_url:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=147156&clientkey=DD307E1816EE028CECBA0D3C7374DF0C


ext_id: JR108903
published: 2025-07-14 00:00:00+00:00
expired: 2025-08-02 01:17:43+00:00
title: Content Strategist
location: US NJ Remote, United States
application_url: https://zelis.wd1.myworkdayjobs.com/en-US/ZelisCareers/job/US-NJ-Remote/Content-Strategist_JR108903
experience_level: MI
language: en
has_remote: True
description:
<p><span><span>At Zelis, we Get Stuff Done. So, </span><span>let’s</span><span> get to it!</span></span><span> </span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About Us</span></b><span> </span></p><p><span><span>Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.</span></span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About You</span></b><span> </span></p><p><span><span>You bring a unique blend of personality and professional </span><span>expertise</span><span> to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons </span><span>you've</span><span> learned along the way. </span><span>You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.</span></span></p><p></p><p><b>Position Overview</b></p>The Manager, Member Marketing Content &amp; Strategy will report to the Sr. Manager, Member Marketing Strategy. You will lead creative content development across the full member lifecycle—from awareness to engagement, through win-back and reactivation—while helping shape our contact strategy. You’ll also support content creation for expansion of Zelis offerings across commercial, Medicare, and Medicaid audiences.<br/>A core focus of this role is writing compelling content for SmartShopper®, Zelis’s consumer-facing healthcare shopping and rewards platform. SmartShopper empowers members to compare in-network providers based on cost and quality, shop for routine services (like MRIs and colonoscopies), and earn cash rewards for selecting more cost-effective care—on channels such as web, mobile, or via phone—with support from a Care Concierge team.<p></p><p></p><p><b>A Little About You</b></p><p>You’re a seasoned content strategist and direct-response copywriter with at least 5 years of experience writing for multi-channel campaigns—email, SMS, landing pages, phone scripts, and offline assets like flyers and posters. You thrive on crafting messaging that converts and are excited by testing and learning. Experience with healthcare benefits, B2B2C audiences, and managing client permissions is a strong asset.</p><p></p><p><b>What You'll Do: </b></p><ul><li>Write high-impact, compliant copy for marketing campaigns across email, SMS, outbound phone, landing pages, toolkits, flyers, posters, and direct mail.</li><li>Craft engaging outbound phone scripts and digital copy focused on member conversion and advocacy.</li><li>Collaborate with creative and strategy cross-functional partners to select imagery and build assets (flyers, web banners, HTML emails) in DAM systems.</li><li>Conduct QA/QC to ensure accuracy and consistency across all content assets.</li><li>Partner with Product, Marketing Ops, Analytics, and Salesforce teams to align messaging and ensure a cohesive brand experience.</li><li>Define and iterate our contact strategy, optimizing cadence, channel, and content based on performance data.</li><li>Create and execute A/B tests and direct-response campaigns, interpreting results to inform future strategy.</li><li>Navigate client-specific content requirements related to permissions, branding, and compliance.</li><li>Support content for new Zelis offerings, writing for commercial, Medicare, and Medicaid lines.</li><li>Document and maintain content strategy resources such as tone/style guides, testing frameworks, and client guidelines.</li></ul><p><b>What You’ll Bring</b></p><ul><li>5+ years in multi-channel content creation or marketing communications, with direct-response marketing expertise.</li><li>Proven experience writing for email, SMS, phone scripts, landing pages, and print collateral.</li><li>Strong analytical mindset with experience in A/B testing and campaign optimization.</li><li>Experience in highly regulated industries (healthcare benefits, B2B2C) is strongly preferred.</li><li>Excellent project management and collaboration skills across design, analytics, operations, and product stakeholders.</li><li>Self-motivated, organized, and adept at working through ambiguity and strategic planning.</li><li>Excellent written/verbal communication and strong attention to detail.</li></ul><p><b>Bonus if You Have</b></p><ul><li>Familiarity with <b>SmartShopper®</b> features—cost comparison, quality ratings, concierge support, and rewards.</li><li>Experience writing for commercial, Medicare, and Medicaid audiences.</li><li>Knowledge of DAM tools like MarcomCentral, Bynder, Adobe Creative Cloud, Figma.</li><li>Background in healthcare marketing, benefits communications, or price transparency.</li><li>Direct experience coordinating permissions and compliance with client stakeholders.</li></ul><p></p><p><b>Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.</b></p><p></p><p><b>Location and Workplace Flexibility</b></p><p>We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</p><p><span><span> </span></span><span> </span></p><p><b><span>Equal Employment Opportunity </span></b><span><span> </span></span><br/><span><span>Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, </span><span>state</span><span> or local laws.</span></span><span><span> </span></span><br/><span><span> </span></span><br/><span><span>We welcome applicants from all backgrounds and encourage you to apply even if you </span><span>don’t</span><span> meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.</span></span><span> </span></p><p><span> </span></p><p><b><span>Accessibility Support</span></b><span><span> </span></span><br/><span><span>We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email </span></span><a href="mailto:TalentAcquisition@zelis.com" rel="noopener noreferrer" target="_blank"><u><span><span><span><span><span><span><span>TalentAcquisition@zelis.com</span></span></span></span></span></span></span></u></a><span><span>.</span></span><span> </span></p><p><span> </span><span> </span></p><p><b><span>Disclaimer</span></b><span> </span></p><p><span>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</span><span> </span></p><p></p><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills </span><span>required of</span><span> personnel so classified. </span><span>All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</span><span> </span></p>


ext_id: JR108931
published: 2025-07-14 00:00:00+00:00
title: Senior Product Technical Writer
location: US FL Remote, United States
experience_level: SE
language: en
has_remote: True
description:
<p><span><span>At Zelis, we Get Stuff Done. So, </span><span>let’s</span><span> get to it!</span></span><span> </span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About Us</span></b><span> </span></p><p><span><span>Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.</span></span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About You</span></b><span> </span></p><p><span><span>You bring a unique blend of personality and professional </span><span>expertise</span><span> to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons </span><span>you've</span><span> learned along the way. </span><span>You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.</span></span></p><p></p><p><b>Position Overview</b></p>We’re seeking a Senior Product Technical Writer to join our Product team and serve as a strategic partner across Product, Technology, and Operations. In this role, you’ll be embedded in the product lifecycle, collaborating with Product Managers, Technical Architects, Engineers, and business stakeholders to deliver clear, accurate, and impactful documentation for our most critical products and services.<br/><br/>This is not a traditional tech writer role—you will be a core contributor to product readiness and user success, responsible for delivering documentation that improves product understanding, adoption, and usability for both internal and external audiences.<p></p><p></p><p><b>What You'll Do</b></p><ul><li><p><b>Own the end-to-end documentation strategy</b> for assigned products, including user guides, release notes, API documentation, feature overviews, SOPs, and internal product enablement materials.</p></li><li><p>Work closely with <b>Product Managers</b>, <b>UX Designers</b>, and <b>Engineering</b> teams to translate requirements, workflows, and system behavior into accurate and intuitive documentation.</p></li><li><p>Participate in product planning activities (sprint planning, backlog grooming, UAT) to stay aligned with release timelines and product roadmaps.</p></li><li><p><b>Standardize and scale</b> documentation processes, templates, and intake mechanisms to support consistent, high-quality content across the organization.</p></li><li><p>Review and rework legacy documentation to ensure clarity, accuracy, and alignment with current product capabilities and brand voice.</p></li><li><p>Structure documentation for <b>searchability, AI consumption, and reuse</b>, ensuring content is modular and accessible to both end users and internal systems.</p></li><li><p>Facilitate product-related internal communications such as executive updates, product launch overviews, and knowledge sharing across teams.</p></li><li><p>Serve as a <b>bridge between technical and non-technical stakeholders</b>, ensuring product capabilities are clearly understood by business and operational users.</p></li></ul><p></p><p><b>What You’ll Bring</b></p><ul><li><p>3+ years of experience in technical writing or product documentation for complex software platforms or SaaS applications.</p></li><li><p>Proven ability to create content for multiple personas, including business users, developers, data scientists, and support teams.</p></li><li><p>Experience writing API documentation, developer guides, and integration content (REST, JSON, OpenAPI/Swagger familiarity a plus).</p></li><li><p>Strong collaboration skills—confident gathering input from subject matter experts, product teams, and engineers.</p></li><li><p>Familiarity with Agile product development practices and tools (e.g., Jira, Confluence, GitHub).</p></li><li><p>Expertise with documentation tools such as Markdown, Docs-as-Code, DITA, MadCap Flare, or similar content management systems.</p></li><li><p>Exceptional written communication skills—concise, user-centric, and technically accurate.</p></li><li><p>Bachelor’s degree in Technical Writing, Communications, English, Computer Science, or a related field—or equivalent professional experience.</p></li></ul><p></p><p></p><p><b>Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.</b></p><p></p><p><b>Location and Workplace Flexibility</b></p><p>We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</p><p><span><span> </span></span><span> </span></p><p><b><span>Equal Employment Opportunity </span></b><span><span> </span></span><br/><span><span>Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, </span><span>state</span><span> or local laws.</span></span><span><span> </span></span><br/><span><span> </span></span><br/><span><span>We welcome applicants from all backgrounds and encourage you to apply even if you </span><span>don’t</span><span> meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.</span></span><span> </span></p><p><span> </span></p><p><b><span>Accessibility Support</span></b><span><span> </span></span><br/><span><span>We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email </span></span><a href="mailto:TalentAcquisition@zelis.com" rel="noopener noreferrer" target="_blank"><u><span><span><span><span><span><span><span>TalentAcquisition@zelis.com</span></span></span></span></span></span></span></u></a><span><span>.</span></span><span> </span></p><p><span> </span><span> </span></p><p><b><span>Disclaimer</span></b><span> </span></p><p><span>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</span><span> </span></p><p></p><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills </span><span>required of</span><span> personnel so classified. </span><span>All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</span><span> </span></p>

application_url:
https://zelis.wd1.myworkdayjobs.com/en-US/ZelisCareers/job/US-FL-Remote/Senior-Product-Technical-Writer_JR108931


ext_id: JR108960
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-24 20:19:11+00:00
title: Associate Python Engineer
location: India Hyderabad (Galaxy)
application_url: https://zelis.wd1.myworkdayjobs.com/en-US/ZelisCareers/job/Associate-Python-Engineer_JR108960-1
experience_level: MI
language: en
has_remote: False
description:
<p><b>About Us </b></p><p>Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.</p><p></p><p><b>Why We Do What We Do </b></p><p>In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.</p><p></p><p>Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. </p><p></p><p><b>Position Overview</b></p><p></p><p></p><ul><li><p><span><span>Develop and </span><span>maintain</span><span> Python-based applications and scripts for various use cases.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Collaborate with senior engineers to design, implement, and test software solutions.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Write reusable, testable, and efficient code in Python.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Contribute to developing RESTful APIs and integrations with third-party services.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Assist</span><span> in data manipulation and data processing tasks, ensuring data quality and consistency.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Work with version control systems (Git) to manage codebase.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Follow coding best practices, code reviews, and </span><span>participate</span><span> in pair programming sessions.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Troubleshoot and resolve issues with existing Python applications or systems.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Document code and processes, ensuring clarity for future modifications and team collaboration.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Participate in daily standups, sprint planning, and retrospectives as part of an Agile team.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Stay current with Python programming language and industry best practices.</span></span><span> </span></p></li></ul>


ext_id: JR108838
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-29 11:19:31+00:00
title: Director, Product
location: US FL St. Petersburg, United States
experience_level: EX
language: en
has_remote: False
description:
<p><span><span>At Zelis, we Get Stuff Done. So, </span><span>let’s</span><span> get to it!</span></span><span> </span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About Us</span></b><span> </span></p><p><span><span>Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.</span></span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About You</span></b><span> </span></p><p><span><span>You bring a unique blend of personality and professional </span><span>expertise</span><span> to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons </span><span>you've</span><span> learned along the way. </span><span>You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.</span></span></p><p></p><p><b>Position Overview</b></p>The Director, Product Management is responsible for leading the product management team and overseeing the development, management, and optimization of the product portfolio. This role involves setting the strategic direction for product development, driving innovation, and ensuring that products meet market needs and deliver exceptional value to customers. The ideal candidate will have extensive experience in product management, strong leadership skills, and a proven track record of successfully bringing products to market.<p></p><p></p><p><b>What You’ll Do:</b></p><ul><li><p>Develop and implement the overall product strategy, aligning with the company's business objectives and market opportunities.</p></li><li><p>Lead and mentor the product management team, fostering a culture of innovation, collaboration, and high performance.</p></li><li><p>Set clear goals and objectives for the product management team and monitor progress towards achieving them.</p></li><li><p>Conduct regular performance reviews, provide feedback, and identify opportunities for professional development.</p></li><li><p>Oversee the entire product lifecycle, from ideation and development to launch and ongoing optimization.</p></li><li><p>Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and delivery.</p></li><li><p>Ensure that product roadmaps are aligned with market demand, business priorities, and resource availability.</p></li><li><p>Reviews market research and competitive analysis to better align overall product strategy to trends, opportunities, and threats.</p></li><li><p>Reviews customer feedback, usage data, and other relevant information to inform product strategy decisions.</p></li><li><p>Drive innovation by identifying new product opportunities and enhancements to existing products.</p></li><li><p>Stay updated on industry trends, emerging technologies, and product management methodologies.</p></li><li><p>Review product performance data using key performance indicators (KPIs) and metrics and adjust product strategy as needed.</p></li><li><p>Prepare and deliver reports on product performance, highlighting key achievements, challenges, and opportunities for improvement to senior management and key stakeholders.</p></li><li><p>Use data and analytics to make informed decisions and drive continuous product improvement.</p></li><li><p>Communicate product vision, strategy, and progress to senior management and other stakeholders.</p></li><li><p>Build and maintain strong relationships with internal and external stakeholders to ensure alignment and support for product initiatives.</p></li><li><p>Facilitate effective communication and collaboration among cross-functional teams.</p></li></ul><p></p><p><b>What You’ll Bring to Zelis:</b></p><ul><li><p>Bachelor's degree in Business Administration, Engineering, or a related field, or equivalent experience (Master's degree preferred).</p></li><li><p>Minimum of 12 –15 + years of experience in product management, with at least 5 years in a leadership role.</p></li><li><p>Proven track record of successfully bringing products to market and managing a diverse product portfolio.</p></li><li><p>Strong understanding of product management principles, methodologies, and best practices.</p></li><li><p>Excellent leadership and team management skills, with the ability to motivate and inspire others.</p></li><li><p>Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.</p></li><li><p>Excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels.</p></li><li><p>Proficiency in using product management software and tools (e.g., JIRA, Trello).</p></li><li><p>Ability to work independently and as part of a team in a fast-paced environment.</p></li></ul><p></p><p><b>Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.</b></p><p></p><p><b>Location and Workplace Flexibility</b></p><p>We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</p><p><span><span> </span></span><span> </span></p><p><b><span>Equal Employment Opportunity </span></b><span><span> </span></span><br/><span><span>Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, </span><span>state</span><span> or local laws.</span></span><span><span> </span></span><br/><span><span> </span></span><br/><span><span>We welcome applicants from all backgrounds and encourage you to apply even if you </span><span>don’t</span><span> meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.</span></span><span> </span></p><p><span> </span></p><p><b><span>Accessibility Support</span></b><span><span> </span></span><br/><span><span>We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email </span></span><a href="mailto:TalentAcquisition@zelis.com" rel="noopener noreferrer" target="_blank"><u><span><span><span><span><span><span><span>TalentAcquisition@zelis.com</span></span></span></span></span></span></span></u></a><span><span>.</span></span><span> </span></p><p><span> </span><span> </span></p><p><b><span>Disclaimer</span></b><span> </span></p><p><span>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</span><span> </span></p><p></p><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills </span><span>required of</span><span> personnel so classified. </span><span>All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</span><span> </span></p>

application_url:
https://zelis.wd1.myworkdayjobs.com/en-US/ZelisCareers/job/US-FL-St-Petersburg/Director--Product_JR108838


ext_id: JR108830
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-16 21:44:57+00:00
title: Solution Client Manager - Price
location: US NJ Remote, United States
experience_level: MI
language: en
has_remote: True
description:
<p><span><span>At Zelis, we Get Stuff Done. So, </span><span>let’s</span><span> get to it!</span></span><span> </span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About Us</span></b><span> </span></p><p><span><span>Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.</span></span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About You</span></b><span> </span></p><p><span><span>You bring a unique blend of personality and professional </span><span>expertise</span><span> to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons </span><span>you've</span><span> learned along the way. </span><span>You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.</span></span></p><p></p><p><b>Position Overview</b></p>The Solution Client Manager (SCM) will have the responsibility of partnering with Strategic Client Executive and Client Management Leadership in assigned business verticals to deliver best-in-class service and provide proactive solutions to maintain positive client relationships.  The SCM will be responsible for client Business Unit (BU) solutions—driving day-to-day execution and relationship management. This role requires a passion for enhancing the client experiences, a strategic thinker and problem-solver with the drive to get things done. You will work closely with cross-functional and BU teams to ensure our solutions meet client needs and drive business growth.<p></p><p></p><p><span>The Solution Client Manager (SCM) will have the responsibility of partnering with Strategic Client Executive and Client Management Leadership in assigned business verticals to deliver best-in-class service and provide proactive solutions to maintain positive client relationships.</span><span>  </span><span>The SCM will be responsible for client Business Unit (BU) solutions</span><span>—</span><span>driving day-to-day execution and relationship management. This role requires a passion for enhancing the client experiences, a strategic thinker and problem-solver with the drive to get things done. You will work closely with cross-functional and BU teams to ensure our solutions meet client needs and drive business growth. </span></p><p><span><span><span><span>  </span></span></span></span></p><p><span><span><span><span><b><u>Responsibilities:</u></b>  </span></span></span></span></p><ul><li><p>Work as part of a larger team to support our initiatives that promote optimal client health and growth objectives.  </p></li><li><p>Drive product utilization and adoption in the provider payments and member communication spaces. Identify opportunities to optimize client utilization of Zelis products and services to unlock further growth and retention in cooperation with the SCE. </p></li><li><p>Monitor revenue and performance management for book of business. Tracks client revenue attainment vs. targets, owns investigation of dips or underperformance and creates plans to recover and grow.  </p></li><li><p>Deeply understand client operational goals and <span><span>initiatives Zelis</span></span> payment and communication products and partners with account team to develop and deliver client specific <span><span>strategies  </span></span></p></li><li><p>Ensure client updates are completed. Updates include, but are not limited to:  </p><ul><li><p>Change forms, client set up, group updates, report updates </p></li><li><p>Account plan updates </p></li><li><p>Special client notices  <br/> </p></li></ul></li><li><p>Secure and direct client support within Zelis as required for assigned accounts  </p></li><li><p>Communicate with clients and internal Zelis stakeholders regularly.  </p></li><li><p>Manage client information and perform other Client Management activities including but not limited to:  </p><ul><li><p>Salesforce.com CRM activities  </p></li><li><p>Intelagree contract/addendum requests  </p></li><li><p>Jira task management </p></li></ul></li></ul><ul><li><p>Support and manage Business Review data requests and actively participate in client Business Review meetings  </p></li><li><p>Manage client facing operational efforts related to payments and communication processes and deliverables as well as support client reporting needs including driving adoption of self-service options.  </p></li><li><p>Drive product utilization to unlock growth monitor revenue and performance management, proactively identify concerns and drive solutions to address.</p></li></ul><p><span><span><span><span> </span></span></span></span></p><p><span><span><span><span><b><u>Role Attributes: </u></b> </span></span></span></span></p><ul><li><p><span><span><span><span> <b>Deep Understanding of Client - </b>understands the client’s business, stays updated on external market and competitor trends </span></span></span></span></p></li><li><p><b>Strong project management skills</b> with the ability to manage multiple projects and priorities simultaneously </p></li><li><p><b>Escalation resolution- </b>acts with speed to coordinate with cross-functional teams to deliver on client commitments and ensure high-quality service. </p></li><li><p><b>Excellent communication and interpersonal skills- </b>includes developing key internal relationships and networks to deliver on client outcomes </p></li><li><p><b>Analytical mindset – </b>has the ability to interpret data and make data-driven recommendations and decisions </p></li><li><p><b>ONE Zelis Collaborato</b>r- ability to work collaboratively across BUs and cross-functional teams  </p></li><li><p><b>Proficiency in client management </b>software and tools, ensures client data is regularly updated and communicated to internal stakeholders </p></li></ul><p><span><span><span><span> </span></span></span></span></p><p><span><span><span><span><b><u>Skills/BACKGROUND:</u></b>  </span></span></span></span></p><ul><li><p>Bachelor’s degree in Business or Heath Care Administration or related preferred.    </p></li><li><p>5+ years in client facing role  </p></li><li><p>Experience in cost management, electronic payments, healthcare communications and/or provider network relations a plus  </p></li><li><p>Thorough knowledge of Word, Excel, PowerPoint and other MS Suite products  </p></li><li><p>Experience with SalesForce.com is a plus  </p></li><li><p>Strong communication skills (written and verbal)  </p></li><li><p>A passion for digging into the details, investigation and improving client experience  </p></li><li><p>Ability to manage workload independently in a fast-paced environment with changing priorities  </p></li><li><p>Self-motivated and able to deliver high-quality results  </p></li><li><p>Dynamic interpersonal skills that will enable developing strong rapport with clients and internal business partners  </p></li><li><p>Sense of urgency, ability to multi-task</p></li><li><p>Travel:  estimated 20% domestic [internal and external meetings]</p></li><li><p>Location:  Remote  </p></li></ul><p></p><p><b>Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.</b></p><p></p><p><b>Location and Workplace Flexibility</b></p><p>We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</p><p><span><span> </span></span><span> </span></p><p><b><span>Equal Employment Opportunity </span></b><span><span> </span></span><br/><span><span>Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, </span><span>state</span><span> or local laws.</span></span><span><span> </span></span><br/><span><span> </span></span><br/><span><span>We welcome applicants from all backgrounds and encourage you to apply even if you </span><span>don’t</span><span> meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.</span></span><span> </span></p><p><span> </span></p><p><b><span>Accessibility Support</span></b><span><span> </span></span><br/><span><span>We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email </span></span><a href="mailto:TalentAcquisition@zelis.com" rel="noopener noreferrer" target="_blank"><u><span><span><span><span><span><span><span>TalentAcquisition@zelis.com</span></span></span></span></span></span></span></u></a><span><span>.</span></span><span> </span></p><p><span> </span><span> </span></p><p><b><span>Disclaimer</span></b><span> </span></p><p><span>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</span><span> </span></p><p></p><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills </span><span>required of</span><span> personnel so classified. </span><span>All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</span><span> </span></p>

application_url:
https://zelis.wd1.myworkdayjobs.com/en-US/ZelisCareers/job/US-NJ-Remote/Solution-Client-Manager---Price_JR108830


ext_id: JR108757
published: 2025-07-14 00:00:00+00:00
expired: 2025-08-02 01:17:41+00:00
title: Director, P&C Business Partner
location: US MO St. Louis (Corp), United States
experience_level: EX
language: en
has_remote: False
description:
<p><span><span>At Zelis, we Get Stuff Done. So, </span><span>let’s</span><span> get to it!</span></span><span> </span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About Us</span></b><span> </span></p><p><span><span>Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.</span></span></p><p><span><span> </span></span><span> </span></p><p><b><span>A Little About You</span></b><span> </span></p><p><span><span>You bring a unique blend of personality and professional </span><span>expertise</span><span> to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons </span><span>you've</span><span> learned along the way. </span><span>You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.</span></span></p><p></p><p><b>Position Overview</b></p>The Director of People &amp; Culture for Zelis has the unique responsibility for executing the people strategy for a fast-paced growth business focused on delivering for our clients and making an impact on the healthcare ecosystem. <br/>This business partnering role pivots easily between strategic thought leadership and operational execution, partnering with a variety of internal and external stakeholders. This individual will understand business and financial objectives deeply and translate those to support the teams doing the work and ensure a positive and fulfilling associate experience.<p></p><p></p><p><b><u>Key Responsibilities:</u></b></p><ul><li>Partner with leaders across the business unit to motivate and develop people in a way that yields unprecedented business results.</li><li>Maintain a detailed knowledge of the industry, clients and market. Stay current with innovation and cutting-edge techniques related to people strategy.</li></ul><ul><li>Advise on talent selection, intake and movement, including organizational design, capability building and capacity modeling.</li><li>Utilize and advise on change management approaches at the individual, department and business unit level.</li></ul><ul><li>Develop cohesive organizational alignment and communication materials, such as announcements, success profiles, business cases, and job aids, to ensure effective information dissemination and support.</li><li>Contribute to a constructive and inclusive organizational culture within the business unit and the People &amp; Culture team.</li><li>Conduct internal investigations in collaboration with the Legal and Compliance departments as needed.</li><li>Collaborate closely with enterprise People &amp; Culture functions including Talent Acquisition, Talent Management, Total Rewards, Learning, Operations, etc. Support programs, systems and processes for efficiency and success.</li><li>Collaborate closely with business unit partners including Finance, Operations, Legal and others to ensure organizational effectiveness and results.</li></ul><p></p><p><b><u>Professional Experience &amp; Skills:</u></b></p><ul><li>10+ years of Human Resources experience, preferably 5+ years in a generalist role</li><li>Demonstrated experience partnering and coaching executive and mid-level leaders in complex and dynamic business environments</li><li>Superb communication and interpersonal skills – high emotional intelligence, humility and low ego</li><li>Experience building and giving company-wide presentations, expanding visibility of the P&amp;C function, recognized as an expert</li><li>Demonstrated success producing results with limited resources, support or staff</li><li>Successful implementation of major initiatives, including continuous improvement, across diverse audiences and geographies</li><li>Familiarity with project management methodologies and approaches</li><li>Familiarity with organizational design methodologies and approaches</li><li>Familiarity with change management methodologies and approaches</li></ul><p></p><p><b><u>Education:</u></b></p><ul><li>Bachelor's Degree or equivalent experience required, Masters preferred</li></ul><p><b><u>Work Environment:</u></b></p><p>20% travel required</p><ul><li>Sitting at desk or meetings, or standing for long periods of time</li><li>Ability to maneuver through a production environment required</li><li>Occasional travel required</li><li>Work long hours and flexible schedule when needed</li><li>Use standard office equipment</li></ul><p></p><p></p><p><b>Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.</b></p><p></p><p><b>Location and Workplace Flexibility</b></p><p>We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.</p><p><span><span> </span></span><span> </span></p><p><b><span>Equal Employment Opportunity </span></b><span><span> </span></span><br/><span><span>Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, </span><span>state</span><span> or local laws.</span></span><span><span> </span></span><br/><span><span> </span></span><br/><span><span>We welcome applicants from all backgrounds and encourage you to apply even if you </span><span>don’t</span><span> meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.</span></span><span> </span></p><p><span> </span></p><p><b><span>Accessibility Support</span></b><span><span> </span></span><br/><span><span>We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email </span></span><a href="mailto:TalentAcquisition@zelis.com" rel="noopener noreferrer" target="_blank"><u><span><span><span><span><span><span><span>TalentAcquisition@zelis.com</span></span></span></span></span></span></span></u></a><span><span>.</span></span><span> </span></p><p><span> </span><span> </span></p><p><b><span>Disclaimer</span></b><span> </span></p><p><span>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</span><span> </span></p><p></p><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills </span><span>required of</span><span> personnel so classified. </span><span>All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.</span><span> </span></p>

application_url:
https://zelis.wd1.myworkdayjobs.com/en-US/ZelisCareers/job/US-MO-St-Louis-Corp/Director--P-C-Business-Partner_JR108757


ext_id: JR107942
published: 2025-07-14 00:00:00+00:00
title: Business Analyst
location: India Hyderabad (Galaxy)
experience_level: EN
language: en
has_remote: False
description:
<p><b>About Us </b></p><p>Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.</p><p></p><p><b>Why We Do What We Do </b></p><p>In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.</p><p></p><p>Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. </p><p></p><p><b>Position Overview</b></p>The Business Analyst is responsible for enabling high quality business analytics solutions in an Agile context that deliver valued business outcomes and informed decisions for Zelis’ key stakeholders. The Business Analyst works as part of the Scrum team to facilitate clear and open communication between Business Owners, Development, Quality Assurance, and the Product Owner. This role provides a major contribution to enhancing Zelis’ overall capacity to meet the information technology needs of an ever-changing healthcare market.<br/><br/>One of the core skills of a Business Analyst is requirements management (i.e., user and enabler stories). Developing stories and accurately defining the business solution begins with eliciting, understanding, and analyzing and the needs of the business.  A core competency of this role is critical thinking, disciplined thinking that is clear, rational, open-minded, and informed by evidence. <br/><br/>This person will act as liaison among Business Owners and Product Owners to gather, analyze, document, communicate and validate business and system requirements and business methodologies. They will create and maintain Agile artifacts which could include but are not limited to 1) workflows/diagrams 2) user stories 3) enabler stories 4) Release Notes 5) User Guides.  Business Analysts will always look for ways to improve the current state (“AS-IS”) by recommending a more efficient future state (“TO-BE”)<p></p><p></p><ul><li>Participate in relevant Agile ceremonies: Daily Stand-Ups, Backlog Grooming, Sprint Planning, Sprint Review, Sprint Retrospective.</li><li>Assist with the elaboration of the user stories and requirements, supporting team members with their work where required</li><li>Be responsible for providing multi-disciplinary teams with user stories and coaching to define the business-driven acceptance criteria and test cases. Proactively support the uplift of Agile practices and foster a culture of continual service improvement</li><li>Coach and develop business analyst team members to be successful</li><li>Consult with the business and product owners to prioritize and shape the product backlog, using Agile practices for prioritization around business value</li><li>Define, implement, and maintain business processes and procedures to meet business objectives. Analyze and identify opportunities for business process improvements.</li><li>Collaborate with Solution Owners and/or Product Managers when defining product release content and timeline, applying product development principles, innovative thinking and a focus around the customer or user experience</li><li>Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details.</li><li>Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements.</li><li>Create training materials and documentation for internal and/or external applications.</li><li>Perform a thorough gap analysis of existing to potential functionality for internal and/or external applications.</li><li>Perform analysis and identify gaps in functionality for system integrations.</li><li>Collaborate with the Scrum team to establish the technical vision and analyze tradeoffs between usability and performance needs.</li><li>Improves systems by studying current practices, designing modifications.</li><li>Assist in Quality Assurance (QA) and/or User Acceptance Testing (UAT) of new software or enhancements to existing software as needed.</li><li>The ability to multi-task and work on multiple assignments will be required.</li><li>This individual must also demonstrate clear and concise communication both verbally and in writing. Including sales, client facing teams and clients</li><li>Continuous improvement and refinement on tests based on pre-production validation, post-production results and feedback from other groups (Configuration Department, Research Department and Operations teams) as needed</li><li>Participate in Incident Management, Problem Management, and Continual Service Improvement activities as needed</li><li>Keep abreast of issues to identify enhancements and process improvement opportunities</li><li>Actively contribute innovative ideas and support ad hoc projects, including time-sensitive requests</li><li>Accurately scopes out projects, sets objectives, and goals, develops schedules, measures performance against goals, and evaluates results</li><li>Ensure adherence to quality assurance guidelines</li><li>Maintains awareness of and ensure adherence to ZELIS standards regarding privacy.</li></ul><p></p><p><b><u><span>Technical Skills:</span></u></b></p><ul><li>Proficient/Advanced Microsoft PowerPoint skillset</li><li>Proficient in SQL (Select, Joins, CTE, Sub Queries)</li><li>Experience with database exploration (table design, data exploration)</li><li>Proficiency other Microsoft Office products - Outlook, Word, Excel, PowerPoint, SharePoint, Teams</li><li>Experience with the Atlassian suite of products (Jira, Confluence, etc.) and/or Product Board is a plus</li></ul><p></p><p></p><p><b><u><span>Professional Experience:</span></u></b></p><p></p><ul><li>5+ years of experience with Business Analysis and/or Business Process Engineering</li><li>A hands-on leader who thrives in an entrepreneurial, collaborative, and growth-oriented environment</li><li>5+ years of experienced healthcare industry business analyst with expertise in managed care, claims <span>pricing/adjudication,</span> EDI, government programs</li><li>SQL experience required</li><li>Database Management is a plus</li><li>Knowledge of SDLC methodologies including experience working in an Agile environment</li><li>Experience in product development life cycle</li><li>Experience with writing business requirements, technical requirements, user stories, enabler stories, functional specifications, and/or quality assurance testing</li><li>Fluent with Microsoft Office Suite including Visio and/or Lucid</li><li>Workflow diagram creation and wireframe creation</li><li>Preferred skills include formal <span>training/certifications</span> in Business/System analysis; familiarity with latest UI/UX design guidelines; knowledge/experience with SAFe/Agile methodologies; prototyping experience</li><li>Creative problem-solving skills, leveraging insights and input from other parts of an organization</li><li>Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills</li><li>Strong excel skills required</li><li>Financial modeling and strong analytic skills</li><li>Ability to travel as required meeting team and department goals</li><li>Demonstrated leadership ability with cross-functional teams, knows how to get things done both through formal channels and the informal network</li><li>Ability to think and act strategically, and as well as execute tactically with bias toward action</li><li>Consistently demonstrate ability to act and react swiftly to continuous challenges and changes</li><li>Excellent analytical skills with data and analytics related solutions</li><li>Excellent communication skills</li><li>Strong organization and project / process management skills</li><li>Strong initiative, self-directed and self-motivation</li><li>Good negotiation, problem solving, planning and decision-making skills</li><li>Ability to manage projects simultaneously and achieve goals</li><li>Excellent follow through, attention to detail, and time management skills</li></ul><p></p><p><b><u><span>education:</span></u></b></p><p></p><ul><li>Bachelor’s Degree Preferred in business, healthcare, or technology</li><li>Pragmatic Marketing certifications preferred</li></ul><p></p><p><b><u><span>work environment:</span></u></b></p><p></p><ul><li>Ability to travel as required meeting team and department goals</li><li>A standard work week exists but with the understanding that additional time/effort outside of the usual parameters can/will occur based upon the overall needs of the integration, where deadlines exist and when necessary due to the needs of the integration team</li></ul><p>Ability to sit for extended periods of time</p>

application_url:
https://zelis.wd1.myworkdayjobs.com/en-US/ZelisCareers/job/India-Hyderabad/Business-Analyst_JR107942


ext_id: P747587
published: 2025-07-14 00:00:00+00:00
title: Director, Sales Operations
location: Remote-USA, United States
experience_level: EX
language: en
has_remote: True
salary_currency: USD
description:
<p></p><h2><span>About the team</span></h2>At Zillow, we’re building a home-buying and selling experience like none that has ever existed. Our mission: to streamline and simplify the process of winning the homes our customers want and selling the homes they have for millions of people across the country! We are a passionate team of talented product managers, program managers, analysts, and operators who are building and launching new products and services at start-up pace. Our team is looking for a Director who can work across large organizations to bring our product and program ambitions to life, which often means getting scrappy, moving fast, and finding opportunities to deliver great experiences to our customers! We believe in autonomy and moving quickly, so self-motivation and an interest in blazing new trails are musts.<br/><br/>The Enhanced Markets Business Operations team plays a key role in advancing Zillow’s mission by building the future of integrated transactions. We are innovative problem solvers who develop scalable solutions, tools, and systems that empower our teams to operate efficiently and effectively, supporting Zillow’s broader goal of transforming the real estate experience.<p></p><h2><span>About the role</span></h2><p><span>As Director, Sales Operations, you will oversee workload measurement, assess staffing needs, and ensure the Enhanced Markets organization is aligned with performance and financial targets. You will drive the creation and implementation of annual sales plans and long-term strategic initiatives for frontline sales teams, driving behavior change and motivating growth across the organization. Key responsibilities include. Additionally, this leader will collaborate closely with Sales leadership teams to prioritize, execute, and manage project deliverables and timelines, driving measurable impact across the business. You will oversee a team responsible for sales strategy, sales analysis, reporting, compliance, and governance, and invest in systems and processes to achieve organizational goals. This role partners closely with Sales Enablement, Sales Leadership, Finance, HR, and Business Intelligence to deliver best-in-class operational support and make a significant impact on Zillow’s success.</span></p><p></p><h2>You Will Get To:</h2><ul><li><p><span>Design, implement, and manage sales compensation plans and incentive pay programs to drive desired behaviors and achieve strategic business objectives.</span></p></li><li><p><span>Oversee the governance and compliance of compensation programs, ensuring accuracy and alignment with company goals.</span></p></li><li><p><span>Build and lead a team focused on sales analysis, reporting, and compliance.</span></p></li><li><p><span>Drive process optimization initiatives to improve sales operations efficiency and scalability. </span></p></li><li><p><span>Deliver actionable insights through analyses of key metrics such as compensation performance, attainment trends, cost of sales/ROI and regional performance versus supply and demand.</span></p></li><li><p><span>Partner with leadership across Sales Enablement, Sales Leadership, Finance, HR, and Business Intelligence to shape long term strategy and review performance.</span></p></li><li><p><span>Set the strategic roadmap of compensation and performance systems (including Salesforce, Tableau, and Anaplan), ensuring scalable architecture and alignment across Zillow’s ecosystem, to support sales operations and compensation management.</span></p></li><li><p><span>Set and govern sales operations with company-wide impacts and compensation policies, ensuring alignment with Zillow’s strategic objectives and financial goals</span></p></li><li><p><span> Lead a team of individuals to support the needs detailed above</span><b><span>.</span></b></p></li></ul><p></p><p></p>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.<p></p><p></p>In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $167,900.00 - $268,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.<p></p><p></p>In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<p></p><h2><span>Who you are</span></h2><ul><li><p><span>12+ years in Sales Operations, Revenue Strategy, or related roles, preferably in a high-growth SaaS or B2C environment</span></p></li><li><p><span>Experience managing comp design for large, distributed sales teams (100+ reps; $500M+ ARR preferred).</span></p></li><li><p><span>Strong technical proficiency in Salesforce, Tableau, Anaplan—and how they support compensation, forecasting, and performance measurement.</span></p></li><li><p><span>5+ year track record of building and leading high-impact, cross-functional teams.</span></p></li><li><p><span>A systems thinker with strong analytical chops, strategic intuition, and a hands-on leadership style.</span></p></li><li><p><span>Comfortable navigating and influencing in a fast-moving, matrixed environment.</span></p></li></ul><p></p><h2><span>Get to know us</span></h2><p><span>Zillow is reimagining real estate to make home a reality for more and more people.</span></p><p></p><p><span>As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.</span></p><p></p><p><span>Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and</span><span> </span><a href="https://www.zillow.com/careers/benefits/" rel="noopener noreferrer" target="_blank"><u>world-class benefits</u></a><span>. </span><span>These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.</span><span> We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on </span><a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" rel="noopener noreferrer" target="_blank"><u>Glassdoor</u></a><span> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME </span><a href="http://time.com/100companies" rel="noopener noreferrer" target="_blank"><u>100 Most Influential Companies</u></a><span> list.</span></p><p></p><p></p><p>Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.</p><p></p><p>Q<span>ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.</span></p><p></p><p><span>Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.</span></p>

application_url:
https://zillow.wd5.myworkdayjobs.com/en-US/Zillow_Group_External/job/Remote-USA/Director--Sales-Operations_P747587


ext_id: P747647
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-22 03:38:53+00:00
title: Product Support Expert, Follow Up Boss
location: Remote-USA, United States
experience_level: SE
language: en
has_remote: True
salary_currency: USD
description:
<p></p><h2><span>About the team</span></h2>Follow Up Boss is a best-in-class CRM focused on helping real estate teams build more successful businesses by getting organized, engaging their leads, and creating accountability to drive results. As one of our Follow Up Boss Product Support Experts, you will be the helping hand that our users count on, combining your love of technology with your love of helping people. To your teammates, you will be the pulse of our users, a customer expert, always ensuring their voices are heard.<br/><br/>You will nurture a proficiency in our product, helping users wherever they need it. You'll also help keep our knowledge base up to date so that we share your insights with the rest of the team and our customers.<br/><br/>Most of all, as our Product Support Expert, you’ll relish every opportunity to encourage, delight, and exceed our customer's expectations. So much so that they share their experience with others!<br/><br/>If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, encouraging human.<p></p><h2><span>About the role</span></h2><p>The daily responsibilities in this role include, but are not limited to:</p><ul><li><p><span>Answering incoming phone calls from customers to offer support</span></p></li><li><p><span>Answering support tickets to help customers and free trials (we use Zendesk)</span></p></li><li><p><span>Educating about newly released features and functionality.</span></p></li><li><p><span>Advocating customers’ requests and needs across the entire company</span></p></li><li><p><span>Monitoring accounts to ensure that our customers are thrilled, and looking out for (and addressing) warning signs of churn.</span></p></li><li><p><span>On-boarding and setting up new accounts and winning them over from the get-go.</span></p></li></ul><p></p><p></p>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.<p></p><p></p>In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $23.50 - $37.50 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.<p></p><p></p>In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<p></p><h2><span>Who you are</span></h2><p>This role is for you if:</p><ul><li><p><span>Thrive in fast-paced environments</span></p></li><li><p><span>Enjoy solving problems and have superb written + verbal skills</span></p></li><li><p><span>You consider yourself tech savvy and efficient with SaaS applications</span></p></li><li><p><span>You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long</span></p></li><li><p><span>You would describe yourself as patient, empathetic and eager to guide and train</span></p></li><li><p><span>You consider yourself a positive great teammate</span></p></li></ul><p></p><p><span>Our ideal candidate has these top qualities and qualifications:</span></p><ul><li><p><span>Prior experience in a customer-facing role (Support, Success, Account Management, or Sales).</span></p></li><li><p><span>Must be thoughtful and resourceful.</span></p></li><li><p><span>Must have experience working in a fast-paced environment.</span></p></li><li><p><span>Must have extraordinary grammar and spelling skills with high attention to detail.</span></p></li><li><p><span>All around, someone who has the drive and determination to do phenomenal things.</span></p></li><li><p><span>Remote experience is a bonus!</span></p></li></ul><p></p><h2><span>Get to know us</span></h2><p><span>Zillow is reimagining real estate to make home a reality for more and more people.</span></p><p></p><p><span>As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.</span></p><p></p><p><span>Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and</span><span> </span><a href="https://www.zillow.com/careers/benefits/" rel="noopener noreferrer" target="_blank"><u>world-class benefits</u></a><span>. </span><span>These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.</span><span> We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on </span><a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" rel="noopener noreferrer" target="_blank"><u>Glassdoor</u></a><span> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME </span><a href="http://time.com/100companies" rel="noopener noreferrer" target="_blank"><u>100 Most Influential Companies</u></a><span> list.</span></p><p></p><p></p><p>Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.</p><p></p><p>Q<span>ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.</span></p><p></p><p><span>Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.</span></p>

application_url:
https://zillow.wd5.myworkdayjobs.com/en-US/Zillow_Group_External/job/Remote-USA/Product-Support-Expert--Follow-Up-Boss_P747647-1


ext_id: P747602
published: 2025-07-14 00:00:00+00:00
title: Senior Seller Partner Operations Manager
location: Remote-USA, United States
experience_level: SE
language: en
has_remote: True
salary_currency: USD
description:
<p></p><h2><span>About the team</span></h2>At Zillow, we’re building an innovative home-buying and selling experience. Our team’s mission is to streamline and simplify the process of selling homes for millions of people across the country! We are a passionate cross-functional group of talented product managers, program managers, analysts, and operators who are building and launching new products and services at start-up pace. Our team is looking for a Sr Seller Partner Operations Manager who isn’t afraid of working closely with real estate agents and internal teams to bring our product ambitions to life, which often means getting scrappy, moving fast, and finding opportunities to deliver great experiences to our customers. We believe in autonomy and moving quickly, so self-motivation and an interest in blazing new trails are musts.<p></p><h2><span>About the role</span></h2><p><span>As a Senior Seller Partner Operations Manager you will own the strategy, alignment and operationalization of performance management and disengagement for our agent network. You will be responsible for improving the performance of our partner network to ultimately drive improved conversion performance. We are seeking a highly analytical and results-oriented individual who will use performance data to communicate performance trends and provide insights into cross-functional teams and leadership. You will design and implement pilots/tests to improve conversion at different steps of the seller sales funnel. Closing gaps in the conversion funnel - helping partner teams take prospective sellers through, turn them to clients, and sell their home). Some examples of what you can expect:</span></p><ul><li><p><span>Lead the development and alignment of performance management strategies and policies for agent partners.</span></p></li><li><p><span>Defining and executing the strategic vision for agent partner performance management and disengagement. Ensuring clear communication about progress is made to senior leaders, frontline teams, and external partners.</span></p></li><li><p><span>Leading comprehensive root cause analysis, developing robust, data-driven action plans, and influencing internal and external stakeholders to drive sustained improvement across our funnel.  </span></p></li><li><p><span>Design, implement, and analyze pilots and tests to identify effective strategies for improving funnel performance.</span></p></li><li><p><span>Scale successful programs and best practices across the agent network to drive overall performance improvement.</span></p></li><li><p><span>Collaborate closely with Product Managers, Sales, and Marketing to ensure performance strategies are integrated into go-to-market plans.</span></p></li><li><p><span>Proactively managing complex cross-functional dependencies, risks and stakeholder expectations. </span></p></li><li><p><span>Provide clear and concise communication to management, business partners, and peers.</span></p></li><li><p><span>Exercise significant personal discretion in the strategy and implementation of new business practices that serve internal and external customers and partners.</span></p></li><li><p><span>Translating complex performance data into actionable strategic insights  for cross-functional leadership, guiding critical business decisions and resource allocation.</span></p></li></ul><p></p><p></p>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.<p></p><p></p>In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $124,000.00 - $198,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.<p></p><p></p>In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<p></p><h2><span>Who you are</span></h2><p><span>You bring a lot to the table, and we’re excited to meet you! You demonstrate…</span></p><ul><li><p><span>A proven track record in strategic operations or business development in a tech environment, with at least 7+ years demonstrating success in leading and scaling complex, cross-functional initiatives.</span></p></li><li><p><span>Excellent program management skills; ability to independently manage multiple priorities, work through ambiguous problems, align business partners, and hold partners accountable for deliverables.</span></p></li><li><p><span>Data-oriented and hypothesis-driven; comfortable structuring tests to learn and using findings to iterate and scale programs.</span></p></li><li><p><span>Exceptional analytical capabilities, with a demonstrated ability to structure ambiguous problems, synthesize complex data into clear, actionable insights, and develop hypothesis-driven solutions. Proficiency in advanced analytical tools (e.g., SQL, Excel) is required, with a preference for experience in data visualization platforms (e.g., Databricks, Tableau).</span></p></li><li><p><span>Flexibility in both thinking and working: when the current path is blocked, you find a way through or around it.</span></p></li><li><p><span>Mastery in executive-level communication, capable of articulating complex strategies and insights with clarity and conciseness to senior leadership, internal teams, and external partners.</span></p></li><li><p><span>A demonstrated ability to influence without direct authority and forge strong relationships across an organization.</span></p></li></ul><p></p><h2><span>Get to know us</span></h2><p><span>Zillow is reimagining real estate to make home a reality for more and more people.</span></p><p></p><p><span>As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.</span></p><p></p><p><span>Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and</span><span> </span><a href="https://www.zillow.com/careers/benefits/" rel="noopener noreferrer" target="_blank"><u>world-class benefits</u></a><span>. </span><span>These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.</span><span> We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on </span><a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" rel="noopener noreferrer" target="_blank"><u>Glassdoor</u></a><span> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME </span><a href="http://time.com/100companies" rel="noopener noreferrer" target="_blank"><u>100 Most Influential Companies</u></a><span> list.</span></p><p></p><p></p><p>Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.</p><p></p><p>Q<span>ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.</span></p><p></p><p><span>Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.</span></p>

application_url:
https://zillow.wd5.myworkdayjobs.com/en-US/Zillow_Group_External/job/Remote-USA/Senior-Seller-Partner-Operations-Manager_P747602


ext_id: P747456
published: 2025-07-14 00:00:00+00:00
title: Senior Software Development Engineer, Delivery Engineering
location: Mexico City
experience_level: SE
language: en
has_remote: False
description:
<p></p><h2><span>About the team</span></h2>The Developer Experience Delivery Engineering team is responsible for the design, development, maintenance and operation of the systems and tools that enable all Zillow Group engineers to build, test, deploy and ship features to our customers. Our team is at the forefront of adopting new technologies and processes which create company wide standards for product development teams.  It is a broad area of ownership that has a critical impact on the quality and efficiency of all software development at Zillow Group.<p></p><h2><span>About the role</span></h2><p><span>As a Senior Software Developer in the DevEx Delivery Engineering organization you will have a key role in helping Zillow Group design and build cross company platforms so we can transform developer experience for our engineers. You will design and build critically important cloud infrastructure and solve core infrastructure problems using modern cloud-native software development best practices to enable developers to efficiently deploy new and existing applications quickly and easily. You will troubleshoot and resolve problems with third party and custom build software.  You will mentor other engineers on our team and help set the direction for how we build and evolve our platforms. We need someone who has a desire to try new things, is excited about working with and learning about a wide range of technologies, and wants to work in a strong team environment.</span></p><p></p><p></p><h2><b><span>Responsibilities</span></b></h2><ul><li><p><span>Develop and maintain infrastructure as code (IaC) using Terraform</span></p></li><li><p><span>Create and maintain Ansible playbooks and Salt projects to automate server configuration and deployment</span></p></li><li><p><span>Configure, maintain and support CICD pipelines that build and deploy third party software across multiple environments.</span></p></li><li><p><span>Collaborate with development teams to ensure smooth deployment and operation of applications</span></p></li><li><p><span>Troubleshoot and resolve issues related to infrastructure and deployments</span></p></li><li><p><span>Monitor and analyze system performance metrics to optimize performance and capacity utilization</span></p></li><li><p><span>Manage and maintain cloud infrastructure on AWS or other cloud providers</span></p></li><li><p><span>Maintain and improve CI/CD pipelines to ensure rapid, reliable and repeatable deployments</span></p></li><li><p><span>Mentor and provide technical guidance to junior members of the team</span></p></li></ul><p></p><p></p><p><span>This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.</span></p><p></p><p></p><p><span>In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.</span></p><p></p><h2><span>Who you are</span></h2><ul><li><p><span>Strong understanding of SDLC principles, architecture and operations.</span></p></li><li><p><span>Experience with Infrastructure as Code tools (Terraform) and processes.</span></p></li><li><p><span>Experience with automation tooling (SaltStack, Ansible, Puppet, etc.)</span></p></li><li><p><span>Experience scripting/coding with Python, Java and/or Go.</span></p></li><li><p><span>Experience with CICD concepts and solutions (Gitlab, Jenkins, Spinnaker, Github).</span></p></li><li><p><span>Experience with varying deployment strategies (Blue/Green, Canary, Progressive Delivery)</span></p></li><li><p><span>Knowledge of containerized applications and Kubernetes</span></p></li><li><p><span>Strong communication skills to interact with audiences that include customers, peers and leadership</span></p></li></ul><p></p><h2><span>Get to know us</span></h2><p><a href="https://www.zillow.com/" rel="noopener noreferrer" target="_blank"><u>Zillow </u></a><span>is reimagining real estate to make it easier to unlock life’s next chapter. </span></p><p></p><p><span>As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. </span></p><p><br/><span>Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on</span><a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" rel="noopener noreferrer" target="_blank"><span> </span><u>Glassdoor</u></a><span> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the</span><a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" rel="noopener noreferrer" target="_blank"><span> </span><u>Best Places to Work</u></a><span> in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME</span><a href="http://time.com/100companies" rel="noopener noreferrer" target="_blank"><span> </span><u>100 Most Influential Companies</u></a><span> list.</span></p><p></p><p>Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.</p><p></p><p>Q<span>ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.</span></p>

application_url:
https://zillow.wd5.myworkdayjobs.com/en-US/Zillow_Group_External/job/Mexico-City/Senior-Software-Development-Engineer--Delivery-Engineering_P747456


ext_id: P747618
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-26 15:09:43+00:00
title: Senior Mortgage Loan Underwriter
location: Remote-USA, United States
experience_level: SE
language: en
has_remote: True
salary_currency: USD
description:
<p></p><h2><span>About the team</span></h2>Zillow Home Loans provides customers with a streamlined option for their home financing needs. By applying Zillow's home-buying knowledge and brand-new technology, we strive to build a more straightforward and smooth 'check-out' experience in the real estate transaction.<p></p><h2><span>About the role</span></h2><p><span>The main responsibility of the Underwriter is to analyze mortgage loan documents in detail, ensuring compliance with guidelines from agencies, companies, and investors. This guarantees the salability of closed loans. Additional responsibilities include:</span></p><ul><li><p><span>Review resubmitted files and documents</span></p></li><li><p><span>Make and issue independent and compliant loan decisions</span></p></li><li><p><span>Enter information into Encompass LOS to document and validate the file</span></p></li><li><p><span>Maintain company service level and turn-time standards</span></p></li><li><p><span>Maintain confidentiality with private and sensitive information</span></p></li><li><p><span>Respond to audits and post-closing issues on time</span></p></li><li><p><span>Maintain working and specific knowledge of agency and investor guidelines and policies and regulatory and market changes</span></p></li><li><p><span>Collaborate with processing staff on underwriting deficiencies and calculation errors and loan processors regarding acceptable credit documentation</span></p></li></ul><p></p><p></p>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.<p></p><p></p>In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $40.90 - $65.30 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.<p></p><p></p>In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.<p></p><h2><span>Who you are</span></h2><ul><li><p><span>A minimum of 5+ years of recent residential mortgage underwriting experience</span></p></li><li><p><span>6+ years mortgage industry experience</span></p></li><li><p><span>Proficiency in reviewing and evaluating mortgage loan documents to ensure adherence to agency compliance and investor guidelines</span></p></li><li><p><span>Experience reviewing and evaluating borrower profiles, including income documentation, personal and business tax returns, credit reports, preliminary title reports, and appraisals</span></p></li><li><p><span>Ability to manage a large pipeline and optimally handle pressure and tight deadlines</span></p></li><li><p><span>Strong analytical decision-making, problem-solving, prioritization of workload</span></p></li><li><p><span>Ability to succeed in a fast-paced, high-stakes environment and maintain a high level of quality and production standards</span></p></li><li><p><span>Strong verbal and written communication skills and able to build and maintain professional relationships with peers and management.</span></p></li><li><p><span>Certifications preferred (FHA-CHUMS; VA-LAPP/SAR)</span></p></li><li><p><span>Experience underwriting Jumbo loans preferred</span></p></li><li><p><span>Experience with recent manual underwriting</span></p></li><li><p><span>Experience in a medium to large size nonbank lender preferred</span></p></li><li><p><span>Encompass experience preferred</span></p></li><li><p><span>Bachelor’s degree in finance or a related field is preferred, but equivalent experience will also be considered.</span></p></li></ul><p></p><h2><span>Get to know us</span></h2><p><span>Zillow is reimagining real estate to make home a reality for more and more people.</span></p><p></p><p><span>As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.</span></p><p></p><p><span>Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and</span><span> </span><a href="https://www.zillow.com/careers/benefits/" rel="noopener noreferrer" target="_blank"><u>world-class benefits</u></a><span>. </span><span>These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.</span><span> We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on </span><a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" rel="noopener noreferrer" target="_blank"><u>Glassdoor</u></a><span> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME </span><a href="http://time.com/100companies" rel="noopener noreferrer" target="_blank"><u>100 Most Influential Companies</u></a><span> list.</span></p><p></p><p></p><p>Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.</p><p></p><p>Q<span>ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.</span></p><p></p><p><span>Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.</span></p>

application_url:
https://zillow.wd5.myworkdayjobs.com/en-US/Zillow_Group_External/job/Remote-USA/Senior-Mortgage-Loan-Underwriter_P747618


ext_id: P747509
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-20 07:21:21+00:00
title: Senior Counsel, Rentals
location: Remote-USA, United States
experience_level: SE
language: en
has_remote: True
salary_currency: USD
description:
<p></p><h2><span>About the team</span></h2>The Zillow Group Legal and Compliance Department is a dedicated team of skilled (and fun!) legal professionals who enjoy working in a collegial environment within an innovative, fast-paced tech and media company. This role is part of the Business Lines Legal Team, which provides the frontline support for Zillow’s products and services.<p></p><h2><span>About the role</span></h2><p>We are looking for an outstanding attorney to provide product support to our Rentals business. While serving as the legal point-of-contact for assigned scope within the business line, this attorney will be responsible for handling a broad range of legal matters, which may include commercial contracts, software and data licensing, marketing and claim substantiation, trust &amp; safety protocols, customer support escalations, and general product support for a variety of renter and landlord tools. Areas of law may include landlord-tenant law nationwide, the Fair Credit Reporting Act, Section 5 of the FTC Act and state equivalents, money transmitter law and other laws related to payment processing, competition law, TCPA / CAN-SPAM, and other consumer protection laws. </p><p></p><p><span>In addition to providing quick and accurate legal advice, this role will require a keen ability to identify, engage, and collaborate with other stakeholders within Legal and Compliance and other shared services. Supporting Rentals requires a willingness to learn new areas of law while also understanding when to leverage subject matter experts. Above all, this attorney should have demonstrated expertise in supporting the development and launch of tech products, offer creative solutions to complex problems, and excel at building strong relationships with both clients and colleagues.</span></p><h2></h2><h2>In this role, you will get to:</h2><ul><li><p><span>Serve as legal point of contact and subject matter expert for assigned scope. Support includes all aspects of the product development lifecycle, including product design and copy, marketing collateral, vendor / partner contracts, customer service scripts / escalations, data use &amp; privacy implications, and disclosures and terms of use</span></p></li><li><p><span>Embed with business partners and provide strategic legal counsel for special projects, pilot programs, and other key initiatives</span></p></li><li><p><span>Proactively partner with cross-functional business teams and shared services (e.g., privacy, fair housing, finance, compliance, risk, licensing, communications, and marketing) to identify and resolve novel legal matters that arise during the product development lifecycle</span></p></li><li><p><span>Analyze proposed and enacted legislative changes that impact assigned products and work with government relations and product teams to develop and execute implementation plans </span></p></li><li><p><span>Draft, review, and negotiate commercial agreements, including for key strategic partnerships  </span></p></li></ul><p></p><p></p>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.<p></p><p></p>In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $158,200.00 - $252,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.<p></p><p></p>In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<p></p><h2><span>Who you are</span></h2><p><span>You are a highly responsive and trusted advisor that has:</span></p><ul><li><p><span>5-7+ years of relevant experience as product counsel with a national or regional law firm or in-house legal department, preferably at a tech company. </span></p></li><li><p><span>A JD with active state bar admission</span></p></li><li><p><span>Experience with licensing, intellectual property, and commercial agreements </span></p></li><li><p><span>Experience in marketing, data, and general advertising law</span></p></li><li><p><span>Experience with consumer protection laws </span></p></li><li><p><span>Excellent interpersonal, written, and verbal communication skills with ability to persuasively convey implications of legal issues and risk</span></p></li><li><p><span>Outstanding attention to detail, a proactive work ethic, and excellent drafting and negotiation skills</span></p></li><li><p><span>Desire to take ownership of projects, issues, and functions and quickly get things done</span></p></li><li><p><span>A demonstrated ability to collaborate across departments and levels to develop consumer-centric, leading-edge solutions</span></p></li></ul><p></p><h2><span>Get to know us</span></h2><p><span>Zillow is reimagining real estate to make home a reality for more and more people.</span></p><p></p><p><span>As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.</span></p><p></p><p><span>Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and</span><span> </span><a href="https://www.zillow.com/careers/benefits/" rel="noopener noreferrer" target="_blank"><u>world-class benefits</u></a><span>. </span><span>These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.</span><span> We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on </span><a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" rel="noopener noreferrer" target="_blank"><u>Glassdoor</u></a><span> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME </span><a href="http://time.com/100companies" rel="noopener noreferrer" target="_blank"><u>100 Most Influential Companies</u></a><span> list.</span></p><p></p><p></p><p>Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.</p><p></p><p>Q<span>ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.</span></p><p></p><p><span>Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.</span></p>

application_url:
https://zillow.wd5.myworkdayjobs.com/en-US/Zillow_Group_External/job/Remote-USA/Senior-Corporate-Counsel--Rentals_P747509


ext_id: P747139
published: 2025-07-14 00:00:00+00:00
title: Product Designer, Shopping
location: Remote-USA, United States
experience_level: SE
language: en
has_remote: True
salary_currency: USD
description:
<p></p><h2><span>About the team</span></h2>As a Product Designer on Zillow’s Shopping team, you’ll shape the way millions of people discover their next home. You’ll lead the design of core features across web, iOS, and Android — creating experiences that are not only useful and elegant but push boundaries in how people engage with real estate.<br/>We’re looking for a designer who’s not only grounded in solid UX fundamentals but curious, experimental, and future-focused — someone energized by what’s possible and eager to bring emerging tools into their workflow and team practices. This is a hands-on role for a designer who thrives on iteration, clarity, and elevating the craft of design across the organization.<br/>This is a remote role based in the U.S. Zillow embraces a distributed workforce and provides the tools, community, and support you need to thrive wherever you are. Travel will be required between 4 to 6 times per year.<p></p><h2><span>About the role</span></h2><h2><b>What You’ll Do</b></h2><ul><li><p><span>Design features across Zillow’s Shopping journey — from idea to implementation — balancing user needs, business goals, and platform constraints.</span></p></li><li><p><span>Create flows, prototypes, and polished UI across platforms to bring your vision to life.</span></p></li><li><p><span>Actively explore and propose ways AI and emerging technologies can improve workflows, personalization, or customer experience.</span></p></li><li><p><span>Collaborate closely with product managers, engineers, and researchers to ensure high-quality outcomes and a shared understanding of goals.</span></p></li><li><p><span>Stay connected to design and technology trends — and apply those insights to influence the direction of our products and design culture.</span></p></li><li><p><span>Share work early and often with your team, inviting feedback and fostering alignment.</span></p></li><li><p><span>Use Zillow’s design system with intent — knowing when to extend it, evolve it, or contribute back.</span><br/> </p></li></ul><p></p><h2><b>Why You’ll Love This Role</b></h2><ul><li><p><span>You’ll have real ownership — shipping experiences that directly impact millions of home shoppers each month.</span></p></li><li><p><span>You’ll work at the intersection of human-centered design and forward-thinking tech, helping Zillow stay ahead of consumer expectations.</span></p></li><li><p><span>You’ll be encouraged to experiment with new prototyping tools, share learnings, and champion innovation.</span></p></li><li><p><span>You’ll join a supportive team that values feedback, mentorship, and shared growth, with space to deepen your craft and influence.</span></p></li><li><p><span>You’ll contribute to a company that's transforming the real estate experience through technology, transparency, and customer obsession.</span></p></li></ul><p></p><p></p>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.<p></p><p></p>In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $123,200.00 - $196,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.<p></p><p></p>In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<p></p><h2><span>Who you are</span></h2><ul><li><p><span>You have 3–5 years of product design experience, ideally with consumer apps on web and mobile.</span></p></li><li><p><span>You’re curious by nature — eager to explore new ideas, tools, and frameworks that make design smarter and faster.</span></p></li><li><p><span>You have a growth mindset, seeing ambiguity as a space for creativity and iteration.</span></p></li><li><p><span>You’re fluent in interaction design and visual craft, and you apply systems thinking to create cohesive, scalable designs.</span></p></li><li><p><span>You’re actively tuned into design and AI trends and understand how they can be used to streamline design or improve user experience.</span></p></li><li><p><span>You’re a collaborative partner who communicates clearly and navigates cross-functional conversations with empathy and clarity.</span></p></li><li><p><span>You set goals, manage your time effectively, and understand how to balance speed with thoughtfulness.</span></p></li></ul><p></p><h2><span>Get to know us</span></h2><p><span>Zillow is reimagining real estate to make home a reality for more and more people.</span></p><p></p><p><span>As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.</span></p><p></p><p><span>Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and</span><span> </span><a href="https://www.zillow.com/careers/benefits/" rel="noopener noreferrer" target="_blank"><u>world-class benefits</u></a><span>. </span><span>These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.</span><span> We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on </span><a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" rel="noopener noreferrer" target="_blank"><u>Glassdoor</u></a><span> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME </span><a href="http://time.com/100companies" rel="noopener noreferrer" target="_blank"><u>100 Most Influential Companies</u></a><span> list.</span></p><p></p><p></p><p>Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.</p><p></p><p>Q<span>ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.</span></p><p></p><p><span>Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.</span></p>

application_url:
https://zillow.wd5.myworkdayjobs.com/en-US/Zillow_Group_External/job/Remote-USA/Product-Designer--Shopping_P747139


ext_id: JR0026098
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-22 05:02:43+00:00
title: ML Engineer
location: US - United States of America
language: en
has_remote: False
salary_currency: USD
description:
Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.<p></p><p></p><p><b><b>A Little About Us</b></b></p><p><span>Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900 million people worldwide, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. </span></p><p></p><p><span>The Media Platform team supports all Yahoo verticals in developing and delivering the best products to our customers globally with the highest standards. The Media Platform team is focused on enabling the company to build world-class products by creating and supporting services leveraged by multiple verticals. Our team operates with tenets that emphasize building a modern competitive platform regarding service, cost, and capabilities, ensuring services can be self-served, and supporting multiple verticals. </span></p><p></p><p><b><b>A Lot About You</b></b></p><p><span>We are looking for a motivated and curious </span>Software Development Engineer II (SDE II)<span> with a passion for building and integrating machine learning solutions. In this role, you’ll work alongside experienced ML engineers, data scientists, and product teams to support the development and deployment of intelligent systems that power recommendations, content understanding, and personalization features.</span></p><p><span>The ideal candidate brings strong software engineering fundamentals, an interest in machine learning technologies, and a collaborative spirit. You will help translate business and user needs into scalable technical components and contribute to the lifecycle of ML-powered features in production.</span></p><p></p><p><b><span>Location Preference: </span><span>Remote</span></b></p><p></p><p><b><b>Responsibilities</b></b></p><ul><li><p><span>Contribute to the development and maintenance of machine learning systems focused on recommendation, ranking, and content enrichment.</span></p></li><li><p><span>Support integration of ML models into backend services, collaborating with data scientists and senior engineers.</span></p></li><li><p><span>Build and maintain data pipelines and services that enable training, testing, and deployment of ML models.</span></p></li><li><p><span>Monitor production model performance and assist in debugging issues across the stack.</span></p></li><li><p><span>Contribute to the adoption of MLOps practices to ensure model reliability, traceability, and scalability.</span></p></li><li><p><span>Collaborate with cross-functional teams to understand product requirements and deliver solutions aligned with business goals.</span></p></li></ul><p></p><p><b><b>Qualifications</b></b></p><ul><li><p><span>Education: Bachelor’s or Master’s in Computer Science, Data Science, Mathematics, Statistics, or a related field.</span></p></li></ul><h3></h3><p><b><b>Required Skills &amp; Experience</b></b></p><ul><li><p><span>3–5 years of software engineering experience, preferably including <b>ML or data-oriented systems.</b></span></p></li><li><p><span>Solid programming skills in </span><b>Python or Java</b><span>.</span></p></li><li><p><span>Exposure to machine learning tools and frameworks such as</span> <b>Scikit-learn, TensorFlow, or PyTorch<span>.</span></b></p></li><li><p><span>Exposure to </span>distributed data processing systems<span> such as <b>Apache Flink, Beam, Spark, or Storm</b>.</span></p></li><li><p><span>Experience working with </span><b>cloud platforms</b><span> (AWS, GCP).</span></p></li><li><p><span>Familiarity with <b>CI/CD pipelines and version control practices</b>.</span></p></li><li><p><span>Understanding of fundamental ML concepts such as </span>classification, recommendation, and basic NLP techniques<span>.</span></p></li><li><p><span>Eagerness to learn, contribute to production systems, and grow in a </span>cross-functional ML engineering<span> team.</span></p></li></ul><p></p><p><span>The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.</span></p><p></p><p><span>Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (</span><a href="https://www.yahooinc.com/careers/contact-us.html" rel="noopener noreferrer" target="_blank"><u><span>www.yahooinc.com/careers/contact-us.html</span></u></a><span>) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.</span></p><p><span>At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion (</span><a href="https://www.yahooinc.com/diversity/" rel="noopener noreferrer" target="_blank"><u><span>www.yahooinc.com/diversity/</span></u></a><span>) page to learn more.</span></p><p></p><p></p><p><span>The material job duties and responsibilities of this role include those listed above as well as adhering to </span><span>Yahoo</span><span> </span><span>policies</span><span>;</span><span> </span><span>exercising sound judgment</span><span>;</span><span> </span><span>working effectively, safely and inclusively with others</span><span>;</span><span> </span><span>exhibiting </span><span>trustworthiness</span><span> </span><span>and</span><span> </span><span>meeting expectations</span><span>;</span><span> </span><span>and safeguarding business operations and brand integrity.</span></p><p></p><p>At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You’ll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!</p><p></p><p>Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. <span>Yahoo will consider for employment qualified applicants with </span><span>criminal histories in a manner consistent with applicable law. </span>Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (<a href="https://www.yahooinc.com/careers/contact-us.html" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span>www.yahooinc.com/careers/contact-us.html</span></span></span></span></span></span></span></span></a>) or call <span>+1.866.772.3182</span>. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.</p><p></p><p><span>We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome. </span></p><p></p><p></p>The compensation for this position ranges from $111,000.00 - $231,250.00/yr and will vary depending on factors such as your location, skills and experience.The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.<p></p><p></p><p><span><span><span><span><span><span><span>Currently work for Yahoo? Please apply on our internal career site.</span></span></span></span></span></span></span></p>

application_url:
https://ouryahoo.wd5.myworkdayjobs.com/en-US/careers/job/United-States-of-America/ML-Engineer_JR0026098


ext_id: JR0025429
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-24 00:26:11+00:00
title: Software Dev Engineer I (Full Stack)
location: IE - Ireland
application_url: https://ouryahoo.wd5.myworkdayjobs.com/en-US/careers/job/Ireland/Software-Dev-Engineer_JR0025429
language: en
has_remote: False
description:
It takes powerful technology to connect our brands and partners with an audience of hundreds of millions of people. Whether you’re looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process trillions of data points a day, what you do here will have a huge impact on our business—and the world.<p></p><p></p><p><b><b>About the team</b></b></p><p><span>We are a distributed team of experienced developers  that builds and supports the DSP Reporting Platform.</span><span> Yahoo’s reporting and analytics service that serves hundreds of thousands queries per day from petabytes size data warehouses. </span></p><p><b><span> </span></b></p><p><b><b>Who We’re Looking For- Junior Software Engineer </b></b></p><p><span>We hire engineers  who love the web, but can see its cracks and its future, too. We look for people who are exceptionall</span>y<span> who are exceptionally imaginative, collaborative, and truly excited about tech. Our DSP Reporting team is currently looking for talented full-stack engineers to design, implement, and support robust, scalable, and high-quality reporting solutions</span></p><p><span> </span></p><p><b><b>Your Responsibilities</b></b></p><ul><li><p>Develop and enhance<span> a state-of-the-art reporting and analytics platform.</span></p></li><li><p>Build intuitive front-end UIs<span> for reporting and analytics using React.</span></p></li><li><p>Develop microservices<span> to power reporting and analytics solutions.</span></p></li><li><p>Write clean, maintainable, and performant code<span>, including unit tests and refactoring when needed.</span></p></li><li><p>Collaborate with designers and developers<span> to define and deliver new features.</span></p></li><li><p>Participate in system architecture reviews, code reviews, performance tuning, and production support.</p></li><li><p>Own and deliver<span> projects ranging from small must-do tasks to large-scale initiatives.</span></p></li><li><p>Influence technical direction<span>, best practices, product decisions, and team processes. Your voice matters!</span></p></li></ul><p><b><span> </span></b></p><p><b><b>What You Bring:</b></b></p><ul><li><p><span>Experience in </span>fast-paced, highly technical environments<span>.</span></p></li><li><p><span>Strong knowledge of </span>JavaScript<span> and </span>React<span>.</span></p></li><li><p><span>Proficiency in </span>Java or Scala<span>.</span></p></li><li><p><span>Good understanding of </span>SQL / NoSQL<span> databases.</span></p></li><li><p><span>Experience with the </span>Spring Framework<span>.</span></p></li><li><p><span>Proven ability to build and maintain </span>large-scale systems<span>.</span></p></li><li><p><span>Strong coding skills with a focus on </span>clean, efficient, and scalable production code<span>.</span></p></li><li><p><span>Excellent </span>communication, interpersonal, and problem-solving skills<span>.</span></p></li><li><p><span>Passion for </span>data and analytics<span>, with a drive to build products that users can’t live without.</span></p></li><li><p><span>Min 2-3 years of experience</span></p></li><li><p>M.S. or B.S.<span> in Computer Science, Engineering, or a related field</span></p></li></ul><p></p><p><b><b>Bonus Skills (Nice to Have):</b></b></p><ul><li><p><span>Experience with </span>public clouds<span> (AWS or GCP).</span></p></li><li><p><span>Familiarity with </span>Kubernetes<span>.</span></p></li><li><p><span><span>Knowledge of </span>MongoDB, Elasticsearch, RabbitMQ, or Apache Druid<span>.</span></span></p></li></ul><p></p><p><b><span>You may be required to work on-call to support systems and equipment outside of normal working hours on an assignment basis</span></b></p><p></p><p></p><p>Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. <span>Yahoo will consider for employment qualified applicants with </span><span>criminal histories in a manner consistent with applicable law. </span>Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (<a href="https://www.yahooinc.com/careers/contact-us.html" rel="noopener noreferrer" target="_blank"><span><span><span>www.yahooinc.com/careers/contact-us.html</span></span></span></a>) or call <span>+1.866.772.3182</span>. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.</p><p></p><p></p><p><span>Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements. </span></p><p></p><p><span>If you’re curious about how this factors into this role, please discuss with the recruiter.</span></p><p></p><p></p><p><span><span><span><span><span><span><span>Currently work for Yahoo? Please apply on our internal career site.</span></span></span></span></span></span></span></p>


ext_id: JR_11234
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-19 09:12:10+00:00
title: Industrieelektriker im Außendienst für Netzersatzanlagen (m/w/d)
location: Cologne (ZPS), Germany
experience_level: EN
language: de
has_remote: False
description:
<p><span><b>Dich begeistern Motoren und du willst dort arbeiten, wo Energie wirklich was bewegt?</b> Dann komm zu Zeppelin Power Systems! Als exklusiver Vertriebs- &amp; Servicepartner für Motoren von Caterpillar sorgen wir mit über 1.000 Kolleginnen und Kollegen für smarte Lösungen und echten Service!</span></p><p><span> </span></p><p><span>Im Großraum <b>Frankfurt am Main</b> suchen wir einen <b><span>Industrieelektriker </span>im Außendienst für Netzersatzanlagen (m/w/d)</b> – mit technischem Know-how, Einsatzfreude und einem echten Gespür für Kundenservice. Bei uns erwartet dich Abwechslung, spannende Technik und ein Team, das zusammenhält. </span></p><p></p><p><b>DARAUF HAST DU LUST</b></p><ul><li><p>Selbstständige, eigenverantwortliche Durchführung von kundenspezifischen Wartungs-, Reparatur- sowie Umbaumaßnahmen</p></li><li><p>Fachgerechte Analyse bzw. Fehlersuche sowie Festlegung einzusetzender Ersatzteile an Netzersatzanlagen  </p></li><li><p>Erstellung der erforderlichen technischen Dokumentationen und Berichte</p></li><li><p>Enge Zusammenarbeit mit der Servicekoordination Köln</p></li><li><p>Kundenberatung in den technischen und servicebezogenen Aspekten aller Motoren</p></li></ul><p></p><p><b>DAS WÜNSCHEN WIR UNS</b></p><ul><li><p>Erfolgreich abgeschlossene Berufsausbildung als Industrieelektriker, Elektroniker für Energie und Gebäudetechnik oder Betriebstechnik, Elektroinstallateur oder vergleichbare Qualifikation</p></li><li><p>Idealerweise Erfahrung im Bereich Energieerzeugung durch Netzersatzanlagen</p></li><li><p>Ausgeprägte Kunden- und Serviceorientierung</p></li><li><p>Engagement, Teamfähigkeit und Belastbarkeit</p></li><li><p>Fahrbereitschaft innerhalb von NRW, Rheinland-Pfalz, Hessen, Saarland</p></li><li><p>Sicherer Umgang mit den gängigen MS-Office-Programmen sowie sehr gute Deutschkenntnisse (B2) und Grundkenntnisse in Englisch (B1)</p></li></ul><p></p><p><b>DARAUF KANNST DU DICH FREUEN</b></p><ul><li><p><b>Sicherer Arbeitsplatz</b> und <b>unbefristetes Arbeitsverhältnis</b> in einem Stiftungsunternehmen</p></li><li><p>Beteiligung am<b> Unternehmensergebnis</b> und <b>vermögenswirksame Leistungen</b></p></li><li><p>Regelmäßige <b>Entgelterhöhungen</b></p></li><li><p>Aufstockung der <b>Betriebsrente</b></p></li><li><p><b>30 Tage Urlaub</b> und <b>Arbeitszeitkonto</b> mit der Möglichkeit für Freizeitausgleich</p></li><li><p><b>Hochwertige Arbeitskleidung</b> und <b>modernstes Arbeitsequipment</b></p></li><li><p>Regelmäßige <b>Produkt- und Technikschulungen</b> sowie weitere <b><span><span><span>Weiterbildungsangebote</span></span></span></b></p></li><li><p>Kostenlose Parkplätze, Lademöglichkeiten für E-Autos sowie <b>Firmenfahrrad Leasing</b></p></li><li><p><b>Corporate Benefits </b>mit Vergünstigungen bei diversen Anbietern (im Handel und online)</p></li><li><p><b><span><span><span>Gesundheitsförderliche</span></span></span> Maßnahmen</b> wie z.B. Ergonomie Beratung, Gesundheitstage und sportliche Teamevents</p></li><li><p><b>Beratungsangebote</b> rund um Beruf und Familie sowie <span><span><span>Kinderbetreuungskostenzuschuss</span></span></span></p></li><li><p>Mögliche <b>Unterstützung</b> durch unsere <span><span><span>Schwerbehindertenvertretung</span></span></span> sowie <span><span><span>Inklusionsbeauftragte</span></span></span></p></li><li><p>Viele <b>weitere </b><span><b><span><span>Sozialleistungen </span></span></b>   </span></p></li></ul><p></p><p><span><span>Wir</span></span><span> </span><span><span>fördern eine vielfältige Unternehmenskultur und setzen uns für Chancengleichheit und -gerechtigkeit ein. Daher ermutigen wir alle Menschen, sich bei uns zu bewerben – unabhängig von Geschlecht, Alter, Religion, Nationalität, Beeinträchtigung, sexueller Identität und anderen individuellen Merkmalen.</span></span></p><p></p><p><b>NOCH FRAGEN OFFEN?</b></p><p></p><p>Kontakt: Jana Röder, +49 151 414 661 08</p>

application_url:
https://zeppelin.wd3.myworkdayjobs.com/en-US/careers/job/Frankfurt-am-Main/Industrieelektriker-im-Auendienst-fr-Netzersatzanlagen--m-w-d-_JR_11234


ext_id: JR101201
published: 2025-07-14 00:00:00+00:00
title: Retail Assistant Manager - Flatiron
location: US - New York City Store, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><span>At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.</span></p><p></p><p>YETI is actively seeking an Assistant Store Manager to lead our store located in New York City, NY. You are an inspirational leader that leads a team that delivers a passion for the YETI brand, including personal use of our products. You are dedicated to providing an exceptional customer experience with the ability to successfully identify customer pursuits and create lifetime customers. You have a passion for building strong teams that are inspired to achieve business and personal goals to drive results. </p><p></p><p>YETI stores act as a community hub for the outdoor enthusiast.  A place where pursuit driven individuals can connect with the community, share their experiences and foster new relationships rooted in authenticity. </p><p></p><p><b>Key Responsibilities: </b></p><p></p><p>Sales and Operations:</p><ul><li>Drives store sales and profitability by leading effective operations and prioritizing the customer experience</li><li>Supports Store Manager with setting sales strategy and daily goals, delivering team communication, and executing community events</li><li>Executes product floor sets and merchandising direction aligned with brand strategy</li><li>Holistically owns division of responsibility including inventory and product processing, visual merchandising, and community events </li><li>Quickly learns how to use new technology and ability to adopt new processes to increase team engagement and productivity</li></ul><p></p><p>Customer and Brand Experience:</p><ul><li>Provides exceptional customer experience and demonstrates ability to identify customer use case and convert YETI product knowledge to a sale</li><li>Leads by example in providing an exceptional customer experience</li><li>Communicates clearly and concisely with a variety of stakeholders and customers</li><li>Passion for YETI brand ‘in the wild’ and can translate pursuits into use cases for YETI customers</li></ul><p></p><p>Talent Management:</p><ul><li>Understands how to engage teams and support in developing critical skillsets to accelerate team sales performance</li><li>Inspires and motivates team to perform at an exceptional level and supports building strong team morale in the face of change and unexpected challenges</li><li>Ability to effectively communicate with a variety of stakeholder and customers and understands when to partner for additional support</li><li>Promotes an inclusive and diverse store environment that encourages building trust and teamwork as the foundation</li></ul><p></p><p><b>Qualifications: </b></p><ul><li>Bachelor's or associate degree and/or equivalent preferred</li><li>At least 3 years of retail management experience in a fast-paced, specialty retail environment</li><li>Experience in implementing new technology and processes to increase profitability</li><li>Passion for outdoor pursuits</li><li>Available to work a flexible schedule including weekends, evenings, and holidays</li><li>Ability to bend, lift, open, and move product up to 50 pounds as needed; ability to stand for entire work shift</li><li>Must be at least18 years of age</li></ul><p></p><p><span>#LI-SN1 #LI-Onsite</span></p><p><b>Benefits &amp; Perks: </b></p><p></p><p>Click <a href="http://www.yeti.com/yeti-careers.html" rel="noopener noreferrer" target="_blank">here</a> to learn about the benefits and perks we offer at YETI.</p><p></p><p><b>YETI is proud to be an Equal Opportunity Employer.</b></p><p></p><p><span>Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&amp;I at</span> <a href="http://www.yeti.com/esg.html" rel="noopener noreferrer" target="_blank">yeti.com/esg.html.</a></p><p><br/>All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.</p><p></p><p><b>Pay Range:</b></p>$27.50 - $29.77 Hourly USD<p></p><p>Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. </p><p></p><p><a href="http://www.yeti.com/applicant-privacy-notice.html" rel="noopener noreferrer" target="_blank"><span>YETI Applicant Privacy Notice</span></a></p><p></p><p>If you require accommodation in order to apply for a job, please contact us at<span> </span><a href="mailto:accommodationrequest@yeti.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequest@yeti.com.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></p>

application_url:
https://yeticoolers.wd5.myworkdayjobs.com/en-US/YETI/job/New-York-City-New-York/Retail-Assistant-Manager---Flatiron_JR101201


ext_id: 2720583
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-22 04:40:00+00:00
title: Senior Finance & Operation Controller - Logistics (all genders)
location: Berlin, Germany
experience_level: SE
language: en
has_remote: False
description:
<h2>THE ROLE &amp; THE TEAM</h2><p><span>As the Senior Controller (all genders) within the Logistics Controlling team, you are responsible for the central planning and controlling of Zalando Logistics. With more than 200 million Orders, 525 million Shipped Items annually, Logistics is the back-bone of Zalando’s success story and our Logistics Controlling department is responsible for planning &amp; monitoring the annual logistics budget of approx 2.9 Billion euros.</span></p><p></p><h2>INCLUSIVE BY DESIGN</h2><p><span>At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.</span></p><p></p><p><span>We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.</span></p><p></p><p><span>do.BETTER - our diversity &amp; inclusion strategy:</span><a href="https://jobs.zalando.com/en/our-culture/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span> </span><u><span>https://jobs.zalando.com/en/our-culture/diversity-and-inclusion</span></u></a></p><p></p><h2>WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)</h2><ul><li><p><span>Focusing on financial and operational Controlling for our Logistics department and taking care of the main reporting tooling. Increase transparency through continuously improving our tooling, dashboards and reporting landscape for financial closing and monitoring SLA results</span></p></li><li><p><span>Actively taking part in business case preparations, assumption validation, target setting and budgeting process within our International hubs </span></p></li><li><p><span>Working autonomously with our data to create new metrics and reports and maintain existing ones in close cooperation with our Business Intelligence &amp; Central Finance teams </span></p></li><li><p><span>You lead planning, forecasts and reporting processes for local warehouses and drive the context beyond the numbers</span></p></li><li><p><span>Be a go-to person for other Controlling Teams, for our Business Intelligence, Central Finance, Operational Logistics teams and Senior Management,  providing transparency and decision support</span></p></li></ul><p></p><h2>WE’D LOVE TO MEET YOU IF</h2><ul><li><p><span>You have a university degree in economics, business administration, mathematics, statistics or similar disciplines and relevant experience in Controlling with a strong analytical/financial focus (Financial modelling, Analytical tooling, Planning &amp; Reporting, Dashboards, etc.)</span></p></li><li><p><span>You have more than 4 years of experience in <span>Financial/Operational</span> Controlling, Logistics and/ or similar fields of expertise.</span></p></li><li><p><span>You are fluent in English.</span></p></li><li><p><span>Have a very good understanding of numbers and excellent analytical skills with a passion for the latest tools &amp; technologies (excellent knowledge in Office skills, Power Office tools &amp; SAP Hana; Google Looker Studio, Microstrategy).</span></p></li><li><p><span>Have a controlling mindset with an ability to challenge &amp; support our stakeholders with ad-hoc analysis to enable our growth strategy, understanding key trade-offs, and actively supporting business decisions. </span></p></li><li><p><span>You are thrilled to crack challenges and ensure the successful adoption of solutions.</span></p></li><li><p><span>You find it easy to stay on top of things, even in a very dynamic environment with fast-paced changes.</span></p></li><li><p><span>You have high resilience and the ability to work with very senior stakeholders (from Director to SVP level).</span></p></li></ul><p></p><p><span>If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!</span></p><p></p><h2>OUR OFFER</h2><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p><ul><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start for full-time employees</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Wellhub, formerly Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Senior-Finance---Operation-Controller---Logistics--all-genders-_2720583


ext_id: 2720528
published: 2025-07-14 00:00:00+00:00
expired: 2025-07-22 04:40:01+00:00
title: Product Sustainability Operations Manager (all genders)
location: Berlin, Germany
experience_level: MI
language: en
has_remote: False
description:
<h1><b>THE ROLE &amp; THE TEAM</b></h1><h1></h1><p></p><p><span>Zalando’s Product Quality and Safety department is looking for a Product Sustainability Manager to support execution of operational tasks to ensure products offered by Zalando meet customers' expectations and comply with Zalando Sustainability Standards and EU Regulations. </span></p><p></p><h1><b><b>INCLUSIVE BY DESIGN</b></b></h1><p></p><p><span>At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. </span></p><p><br/><span>We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. </span></p><p><span>do.BETTER - our diversity &amp; inclusion strategy: </span><a href="https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy" rel="noopener noreferrer" target="_blank"><u><span>https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy</span></u></a><span> </span><br/><span>Our employee resource groups: </span><a href="https://corporate.zalando.com/en/our-impact/our-employee-resource-groups" rel="noopener noreferrer" target="_blank"><u><span>https://corporate.zalando.com/en/our-impact/our-employee-resource-groups</span></u></a><span> </span></p><p></p><h1><b><b>WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)</b></b></h1><p></p><ul><li><p><span>Following established processes you will oversee regular audits/compliance verification on the </span><b>WHS assortment</b> <b>( Footwear, Textile, Accessories,..etc)<span> </span>to prevent product greenwashing claims</b><span> and sourcing by reviewing </span>product sustainability certifications and claims ( Green claims / Product Sustainability Claims)<span> in close collaboration with our sustainability experts.</span></p></li><li><p><span>You'll maintain existing processes and </span>establish new processes<span> to safeguard </span>product sustainability compliance<span> and implementation of the compliance management system into existing structures while defining key performance metrics and tracking process and Partner performance. </span></p></li><li><p><span>You will assist Senior Sustainability Manager in partner development and conceptualize training materials on the </span><b>product sustainability claims (mainly Green Claim certification and requirements)</b><span> and guidelines for both internal and external stakeholders regarding requirements for operational processes closely collaborating with our sustainability experts. </span></p></li><li><p><span>You will own the process of </span><b>Green Claim removal</b><span> and incident management on Product Sustainability Claims and manage escalation paths to subject matter experts and/or Legal, as required  to ensure rigorous compliance with Zalando and EU standards. </span></p></li><li><p><span>You’ll liaise with external service providers as well as internal Product Tech Teams to support the process of claims verification.</span></p></li><li><p><span>You’ll support the continuous improvement sustainability compliance initiatives for your area of responsibility to ensure robust standard processes and operational excellence.</span></p></li></ul><p></p><h1><b><b>WE’D LOVE TO MEET YOU IF</b></b></h1><h1></h1><ul><li><p><span>You have a strong working knowledge and good grasp on the<b> EU requirements &amp; </b></span><b>Sustainability Product Claim requirements</b> (verification &amp; certification)<span> applicable to </span>Zalando product range<span> </span>( Textile, Footwear, Accessories,..etc.)<span> - CSDR(EU Corporate Sustainability Reporting Directive), </span><b>Greenwashing Directive<span>, </span>Green Claims Directive</b><span><b>, </b>EU Ecodesign for Sustainable Products Regulation</span></p></li><li><p><span>You understand product lifecycle, consistently demonstrate strong analytical, planning and problem solving skills with the declared intention to drive improvement &amp; prevention initiatives.</span></p></li><li><p><span>You are curious to develop regulatory and technical knowledge for the new &amp; any updated regulations in the field across EU or any individual markets.</span></p></li><li><p><span>You have excellent stakeholder management, communication and presentation skills in both written and spoken English. </span></p></li><li><p><span>You are a proficient user of Gsuite, MSOffice (Excel, PowerPoint, MS Word), project management applications.</span></p></li></ul><p></p><p><span>If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!</span></p><p></p><h1><b><b>OUR OFFER</b></b></h1><h1></h1><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p><ul><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul><p><br/><span>Learn all about Zalando and our values here: </span><a href="https://jobs.zalando.com/en/?gh_src=22377bdd1us" rel="noopener noreferrer" target="_blank"><u><span>https://jobs.zalando.com/en/?gh_src=22377bdd1us</span></u></a><span> </span></p>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Product-Sustainability-Operations-Manager_2720528


ext_id: 2720093
published: 2025-07-14 00:00:00+00:00
title: Principal Software Engineer (all genders) - Partner Tech
location: Berlin, Germany
experience_level: SE
language: en
has_remote: False
description:
<p><b>THE ROLE &amp; THE TEAM</b></p><p></p><p><span>As a Principal Data Engineer in Partner Tech Data Foundation, your role involves guiding the direction and architecting and modelling the data intensive systems and services, serving high volume data to Partners, engineering teams and internal users. We are looking for a Principal Data Engineer with hands-on experience in building data pipelines and systems, focusing on efficiency, reusability and performance optimisation. We are looking for an experienced data leader to cooperate closely with data and software engineers, product managers and data analysts under Partner Tech organisation, closely collaborating with Data teams across Zalando.</span></p><p></p><p><span>Zalando Partner Tech is the technology organisation within Zalando responsible for sourcing fashion products and consumer goods into Zalando. Through our platform and tools, we provide a wide range of products to customers all over Europe. The organisation is composed of more than 300 talented individuals who are dedicated to creating the best platform and inspiring opportunities for multi million euro fashion brands and physical retail stores, connecting them with consumers across multiple European markets.</span></p><p></p><p><span>As a Principal Data Engineer within Partner Tech, you will get the opportunity to lead a new approach for building data products and the underlying data platform from the early stages together with your team. You will work in a welcoming and inclusive organisation of data engineers,  software engineers and business analysts. You will communicate frequently with your team’s multiple and various stakeholders to understand and react to their needs in order to raise the data capabilities of all of Partner Tech.</span></p><p></p><h1></h1><p><b>INCLUSIVE BY DESIGN</b></p><p></p><p><span>At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. ​</span></p><p><span>We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. </span></p><p><span>do.BETTER - our diversity &amp; inclusion strategy:</span><a href="https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy" rel="noopener noreferrer" target="_blank"><span> </span><u><span>https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy</span></u></a><br/> </p><h1></h1><p><b>WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)</b></p><p></p><ul><li><p><span>Design, build, and maintain large-scale data intensive systems and services to be served to multiple stakeholders in various ways.</span></p></li><li><p><span>Ensure the implementation of a state-of-the-art software development methodology and cultivate best practices in software development. Operate a complex and advanced system landscape that meets the highest standards in terms of reliability, performance, and latency.</span></p></li><li><p><span>Developing new approaches to data storage, evaluation, ongoing maintenance, and best practices that will be useful across the entire company, including with structured and unstructured data.</span></p></li><li><p><span>Mentor junior to senior engineers and actively collaborate with other teams. Share knowledge and expertise within our talented engineering and science community. </span></p></li><li><p><span>Work closely with data and software engineering leaders, product managers, designers, Partners, third-party providers and other business stakeholders to bring our state-of-the-art solutions to the customers and to discover and identify new opportunities.</span></p></li><li><p><span>As part of our </span><a href="https://engineering.zalando.com/posts/2022/02/principal-engineering-at-zalando.html" rel="noopener noreferrer" target="_blank"><u>Principal Engineering</u></a><span> Community, you collaborate with other senior individual contributors to set engineering standards, guide decision-making for the technology landscape at Zalando via our </span><a href="https://opensource.zalando.com/tech-radar/" rel="noopener noreferrer" target="_blank"><u>Tech Radar</u></a><span>.</span></p></li></ul><p></p><h1></h1><h2><b>WE'D LOVE TO MEET YOU IF YOU HAVE </b></h2><ul><li><p><span>10+ years of in depth experience in developing data pipelines for batch and stream processing using AWS services, Databricks, Airflow, and similar technologies. Databricks experience and solid programming skills in Python are a must.</span></p></li><li><p><span>Expertise in the design and development of resilient, scalable distributed systems in cloud infrastructure, with a preference for proficiency in Kubernetes and AWS.</span></p></li><li><p><span>Excellent software engineering skills to design and implement effective solutions for data strategies in large-scale production environments (data engineering, data version control). You excel at and are enthusiastic about both delivering projects hands-on and leading development efforts.</span></p></li><li><p><span>Strong communication skills and experience leading organization-wide collaborations, with the ability and eagerness to understand the business context in which the team operates and the customer problems being solved.</span></p></li><li><p><span>Experience coaching and mentoring data engineers.</span></p></li><li><p><span>A strong advocate for operational excellence and adherence to coding best practices, including clean code, readability, combined with strong business acumen.</span></p></li></ul><p></p><p><b>OUR OFFER</b></p><ul><li><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p></li><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start for full-time employees</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Wellhub, formerly Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Principal-Software-Engineer--all-genders----Partner-Tech_2720093-1


ext_id: 2720887
published: 2025-07-14 00:00:00+00:00
title: Project Manager - People & Organization (all genders)
location: Berlin, Germany
experience_level: MI
language: de
has_remote: False
description:
<p></p><h2><b>DIE ROLLE &amp; DAS TEAM</b></h2><p><span>Zalandos People &amp; Organization (P&amp;O) Abteilung ist das Herzstück unserer Unternehmenskultur und sucht eine</span>n strategische<span>n und umsetzungsstarke</span>n P<span>roject Manager. In dieser entscheidenden Rolle übernimmst du die <span>End-to-End-Verantwortung</span> für P&amp;O-Projekte, die von <span>Prozessverbesserungen</span> und der Einführung neuer HR-Services bis hin zu Initiativen für <span>Mitarbeiterzufriedenheit</span> und -bindung reichen. Deine Arbeit wird sowohl unsere zentralen Teams in Berlin als auch unsere dezentralen Teams in deutschen und internationalen Logistikstandorten direkt beeinflussen.</span></p><p><span>Als treibende Kraft für Struktur und Innovation wirst du für unser vielseitiges, dezentral organisiertes P&amp;O-Team – bestehend aus Business Partnern, People Operations &amp; Payroll, P&amp;O Controlling und People Development – nicht nur Ideen formen, sondern diese auch effizient und zielgerichtet in die Praxis umsetzen. Du wirst maßgeblich dazu beitragen, dass wir als P&amp;O-Team einen messbaren Mehrwert für unsere KollegInnen schaffen und gemeinsam neue Maßstäbe für eine moderne HR-Arbeit setzen.</span></p><p></p><p></p><h2><b>UNSER LEITBILD </b></h2><p><span>Unsere Vision bei Zalando ist es, für alle Menschen da zu sein. Und diese Vision beginnt schon bei der Einstellung - wir begrüßen Bewerbungen von Menschen aller <span>Geschlechteridentitäten,</span> sexueller Orientierungen, persönlicher Ausdrucksformen, ethnischer Zugehörigkeiten, religiöser Überzeugungen und mit oder ohne Behinderung. Für uns ist es wichtig, dass du zur Rolle passt. Gerne kannst du bei deiner Bewerbung deshalb auf ein Foto und Angaben zu Alter und Personenstand verzichten.</span></p><p></p><p><span>Wir möchten dir eine hervorragende Bewerber*innen Erfahrung bieten. Bitte lasse uns wissen, wenn wir Vorkehrungen für dich treffen können, denn wir möchten dich über das gesamte Bewerbungsverfahren hinweg bestmöglich unterstützen. </span></p><p><span>do.BETTER – unsere Strategie für Diversität und Inklusion: </span><a href="https://corporate.zalando.com/de/unser-impact/dobetter-unsere-strategie-fuer-diversitaet-und-inklusion" rel="noopener noreferrer" target="_blank"><u><span>https://corporate.zalando.com/de/unser-impact/dobetter-unsere-strategie-fuer-diversitaet-und-inklusion</span></u></a><span> </span><span> </span><br/><span>Unsere Employee Resource Groups: </span><a href="https://corporate.zalando.com/de/unser-impact/unsere-employee-resource-groups" rel="noopener noreferrer" target="_blank"><u><span>https://corporate.zalando.com/de/unser-impact/unsere-employee-resource-groups</span></u></a><span> </span></p><p></p><h2><b>WARUM DIE ROLLE FÜR DICH SPANNEND IST ...</b></h2><ul><li><p>Projekte mit Wirkung leiten:<span> Du steuerst eigenverantwortlich P&amp;O-Projekte von mittlerer bis großer Komplexität – von der Konzeption über die Planung und Steuerung bis hin zur erfolgreichen Implementierung. Beispiele hierfür sind <span>Transformationsprojekte</span> im Bereich der HR-Services, die Harmonisierung von Prozessen über mehrere Länder hinweg oder die Einführung neuer Services für unsere Logistikstandorte in Europa.</span></p></li><li><p>Menschen inspirieren und motivieren:<span> Du stellst <span>funktionsübergreifende</span> Projektteams zusammen, richtest sie auf eine gemeinsame Vision aus und schaffst ein Umfeld, in dem Teammitglieder motiviert sind, hochwertige und nachhaltige Ergebnisse zu liefern.</span></p></li><li><p>Standards für Exzellenz schaffen:<span> Du entwickelst und implementierst standardisierte Projekt- und <span>Prozessmanagement-Methoden</span> (z. B. Vorlagen, <span>Reporting-Strukturen,</span> <span>Kommunikationspläne),</span> die uns helfen, unsere Kolleg*innen konsequent in den Mittelpunkt zu stellen.</span></p></li><li><p>Netzwerke aufbauen und pflegen:<span> Du baust proaktiv effiziente Beziehungen und Netzwerke mit einer Vielzahl an internen Stakeholdern aus Business und P&amp;O in ganz Europa auf und agierst als zentrale Schnittstelle.</span></p></li><li><p>Nachhaltigkeit und Transparenz sichern:<span> Du sorgst für eine lückenlose Dokumentation, definierst klare KPIs zur Erfolgsmessung und erstellst aussagekräftige Reportings für das Management, um die Nachhaltigkeit unserer Projekte in einem hochdynamischen Umfeld zu sichern.</span></p></li></ul><p></p><h2><b>WIR MÖCHTEN DICH KENNENLERNEN WENN ...</b></h2><ul><li><p>Nachgewiesene <span>Projektmanagement-Erfahrung:</span><span> Du hast mehrjährige, fundierte Erfahrung im Management von Projekten, idealerweise im HR-/P&amp;O-Umfeld oder in einer Unternehmensberatung mit Fokus auf HR-Transformation, Change Management oder Prozessoptimierung.</span></p></li><li><p>Qualifizierende Projekterfahrung:<span> Du hast bereits erfolgreich Projekte geleitet, die sich mit der </span>Einführung neuer HR-Systeme (z. B. Workday-Module), <span>Organisationsentwicklung,</span> der Skalierung von HR-Prozessen oder der Harmonisierung von Standards<span> über verschiedene Standorte und Länder hinweg befassten. Erfahrung mit Projekten im Logistik- oder Blue-Collar-Umfeld ist ein starkes Plus.</span></p></li><li><p>Exzellenter Kommunikator*in und Brückenbauer*in:<span> Du kannst zwischen Menschen vermitteln und leistest gerne die „Übersetzungsarbeit“ zwischen den strategischen Zielen der Zentralfunktionen und den operativen Bedürfnissen der dezentralen Teams. Du bereitest komplexe Sachverhalte zielgruppengerecht auf und präsentierst sie überzeugend.</span></p></li><li><p>Struktur und Eigenverantwortung:<span> Du hast Freude daran, in einer komplexen, sich ständig verändernden Umgebung klare Strukturen und effiziente Prozesse zu schaffen. Du verfügst über ein hohes Maß an <span>Verantwortungsbewusstsein,</span> Zuverlässigkeit und die nötige Durchsetzungskraft, um Projekte auch bei Widerständen zum Erfolg zu führen. Du identifizierst dich mit unserem Selbstverständnis: Zalando's Founding Mindset.</span></p></li><li><p>Sprachen:<span> Du verfügst über exzellente <span>Kommunikationsfähigkeiten</span> in Wort und Schrift auf </span>Englisch und Deutsch (C1-Niveau)<span>.</span></p></li></ul><p></p><h2><b><span>UNSERE VORTEILE </span> </b></h2><p><span>Zalando bietet eine Reihe von Vorteilen, hier ist ein Überblick darüber, was du erwarten kannst. Frag deinen Talent Acquisition Partner, um mehr über unser Angebot zu erfahren.</span></p><ul><li><p><span><span>Mitarbeiter*innen-Aktienprogramm.</span></span></p></li><li><p><span>40% Rabatt auf Mode- und Beautyprodukte, die von Zalando verkauft und versendet werden, 30% Rabatt auf die Zalando Lounge, Rabatte bei externen Partnern.</span></p></li><li><p><span>Zwei Tage bezahlter Urlaub pro Jahr für ehrenamtliche Tätigkeiten.</span></p></li><li><p><span>Hybrides Arbeitsmodell, bis zu 60% Homeoffice-Anteil pro Woche und Flexible Arbeitszeiten, wobei es jedem Team freisteht, seine Zusammenarbeit bestmöglich zu unterstützen.</span></p></li><li><p><span>Pro Kalenderjahr kannst du 30 Tage aus dem Ausland arbeiten.</span></p></li><li><p><span>Mindestens 27 Urlaubstage pro Kalenderjahr.</span></p></li><li><p><span>Umzugsunterstützung (nach vorheriger Vereinbarung)</span></p></li><li><p><span><span>Familiendienstleistungen,</span> einschließlich Beratung und Unterstützung.</span></p></li><li><p><span>Optionen für Gesundheit und Wohlbefinden.</span></p></li><li><p><span>Support für geistiges Wohlbefinden und Coaching verfügbar.</span></p></li><li><p><span>Förderung deiner Entwicklung durch unsere <span>Zalando-Trainingsplattform</span> und halbjährliche <span>Peer-to-Peer-Leistungsbeurteilung.</span></span></p></li></ul><p><br/><span>Erfahre hier alles über Zalando und unsere Werte: </span><a href="https://jobs.zalando.com/de/?gh_src=22377bdd1us" rel="noopener noreferrer" target="_blank"><u><span>https://jobs.zalando.com/de/?gh_src=22377bdd1us</span></u></a><span> </span></p><p></p>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Project-Manager---People---Organization---all-genders-_2720887-1


ext_id: 2720991
published: 2025-07-14 00:00:00+00:00
title: Customer Relations Lead (All Genders)
location: Berlin, Germany
experience_level: SE
language: en
has_remote: False
description:
<p><b><span>THE ROLE &amp; THE TEAM</span></b></p><p><span>As a Customer Relations Lead, you’ll be responsible for leading a group of Customer Relations Experts across assigned markets or functions. Your main goal is to ensure consistent excellence in operational performance, customer service quality, and the professional development of your team. You'll shape strategy implementation, resolve complex issues, and collaborate across departments to improve tools, processes, and customer satisfaction.</span></p><p></p><p><b><b>INCLUSIVE BY DESIGN</b></b></p><p><span>At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.</span></p><p><span>We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.</span></p><p><span>do.BETTER - our diversity &amp; inclusion strategy:</span><a href="https://jobs.zalando.com/en/our-culture/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span> </span><u><span>https://jobs.zalando.com/en/our-culture/diversity-and-inclusion</span></u></a></p><p></p><p><b><span>WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)</span></b></p><ul><li><p><span>Lead and Develop - Lead and nurture a team of CuCa Experts, empowering them to thrive in a results-driven yet flexible environment. Provide consistent coaching, structured feedback, and career development opportunities. Encourage self-management and ownership, enabling the team to meet operational goals through autonomy and accountability, rather than rigid schedules or performance metrics. Foster a culture of continuous growth, high performance, and mutual support.</span></p></li><li><p><span>Drive Operational Excellence - Oversee daily operations and ensure teams meet quality, efficiency, and compliance standards. Support in workforce planning, issue resolution, and escalation handling. Guide teams in solving complex or sensitive customer queries.</span></p></li><li><p><span>Monitor and Improve KPIs - Track team performance via KPIs such as FCC, resolution time, quality, and feedback rates. Initiate performance improvement plans and implement best practices. Actively contribute to the development and optimization of operational processes.</span></p></li><li><p><span>Lead Strategic Initiatives - Drive and implement cross-market projects to optimize service operations. Use data-driven insights to propose and execute change. Ensure alignment with business goals and effective stakeholder management.</span></p></li><li><p><span>Collaborate Across Teams - Partner with cross-functional teams within Customer Care and beyond. Communicate team needs, project updates, and strategic priorities. Contribute to organization-wide continuous improvement efforts.</span></p></li><li><p><span>Solve problems - Supervise critical incident handling and ensure swift, clear communication. Identify and define Tier 3 defects and process gaps with improvement plans. Represent Customer Relations in broader stakeholder or cross-department forums.</span></p></li></ul><p><br/> </p><p><b><span>WE'D LOVE TO MEET YOU IF YOU HAVE</span></b></p><ul><li><p>Proven Leadership Experience:<span> Minimum 2 years of experience leading Customer Service teams, preferably with exposure to managing other leaders.</span></p></li><li><p>People Development Acumen:<span> Proven track record of mentoring, coaching and growing high-potential team members.</span></p></li><li><p>Operational &amp; Performance Management Expertise:<span> Strong understanding of Customer Service KPIs and operational metrics. Demonstrated experience managing performance and delivering against KPI targets.</span></p></li><li><p>Strategic &amp; Improvement Focus:<span> Experienced in leading initiatives or change programs with measurable impact.</span></p></li><li><p>Exceptional Stakeholder Management:<span> Skilled in stakeholder engagement and cross-functional collaboration.</span></p></li><li><p><span>Robust organisational skills: Ability to effectively manage time, prioritise tasks and utilise resources to achieve goals efficiently.</span></p></li><li><p>Change Leadership:<span> Adaptability and the ability to understand and communicate the bigger picture and context of changes to your Team Leads and other stakeholders, guiding them through transitions effectively.</span></p></li><li><p>Excellent Communication &amp; Organizational Skills:<span> Strong communication, organization, and time-management skills. Business proficiency in English; additional languages are a plus.</span></p></li><li><p>Customer-Centric Mindset:<span> High business acumen with a strong orientation toward service quality hence customer satisfaction. Able to handle sensitive, high-risk customer cases effectively.</span></p></li><li><p>Analytical Thinker:<span> Analytical thinker with a problem-solving mindset.</span></p></li><li><p>Additional Benefit:<span> Prior experience in Quality Assurance is a benefit.</span></p></li><li><p>Technical Proficiency:<span> Experienced in using common office suites (e.g., G Suite).</span></p></li></ul><p></p><p><b><b>OUR OFFER</b></b></p><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p><ul><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start for full-time employees</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Wellhub, formerly Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Customer-Relations-Lead--All-Genders-_2720991-1


ext_id: 2720992
published: 2025-07-14 00:00:00+00:00
title: Risk Mitigation Lead (All Genders)
location: Berlin, Germany
experience_level: SE
language: en
has_remote: False
description:
<p><b><b>THE ROLE &amp; THE TEAM</b></b></p><p><span>As the Risk Mitigation Lead, you will lead a vital function dedicated to safeguarding Zalando and its customers from complex threats. You will guide and develop a team of Specialists, who are responsible for managing high-risk customer contacts involving financial and reputational exposure, including fraud prevention, data privacy (GDPR) compliance, and critical escalations. Your leadership will be essential in ensuring high-quality resolution of sensitive cases, upholding rigorous decision-making standards (often beyond standard processes and using restricted tools), and protecting Zalando’s brand image across public channels. This strategic role involves fostering a culture of diligence, compliance, and decisive action, driving continuous improvement in risk detection and mitigation strategies, and collaborating closely with senior internal stakeholders such as Fraud Prevention, Privacy Law, Legal, Compliance, and Corporate Communications. You will be instrumental in maintaining a secure and trustworthy environment.</span></p><p></p><p><b><b>INCLUSIVE BY DESIGN</b></b></p><p><span>At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.</span></p><p><span>We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.</span></p><p><span>do.BETTER - our diversity &amp; inclusion strategy:</span><a href="https://jobs.zalando.com/en/our-culture/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span> </span><u><span>https://jobs.zalando.com/en/our-culture/diversity-and-inclusion</span></u></a></p><p></p><p></p><p><b><b>WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)</b></b></p><ul><li><p>Lead and Develop the team:<span> Manage, evaluate, and develop a team of 15 Risk Mitigation Experts, coaching them to effectively guide their specialist teams in handling high-stakes cases and to foster their professional growth in these critical areas. Own key people topics for your direct reports.</span></p></li><li><p>Drive Excellence in High-Risk Operations:<span> Oversee daily operations within the Risk Mitigation function across assigned markets, ensuring your team members uphold the highest standards of quality, compliance (e.g., GDPR, internal policies), and procedural adherence in investigations and decision-making.</span></p></li><li><p>Champion Performance &amp; Strategic Risk Reduction:<span> Monitor, analyze, and strategically improve Key Performance Indicators (KPIs) relevant to risk mitigation (e.g., fraud detection/prevention rates, data privacy compliance, accuracy of high-risk decisions, reduction in reputational incidents). Drive improvement initiatives to enhance risk management frameworks and processes.</span></p></li><li><p>Steer Critical Incident Response &amp; Strategic Initiatives:<span> Supervise and guide the handling of major incidents (e.g., significant fraud attempts, data privacy issues, PR crises), ensuring due process, effective communication, and timely resolution. Support your Manager and other senior leaders on cross-market strategic initiatives related to risk and compliance.</span></p></li><li><p>Cultivate a Culture of Diligence &amp; Resilience:<span> Champion team wellbeing and create an environment where meticulous attention to detail, ethical conduct, resilience, and calm decisiveness under pressure are core team strengths.</span></p></li><li><p>Strategic Stakeholder Collaboration &amp; Advisory:<span> Build and maintain strong, collaborative relationships with senior internal stakeholders (Fraud Prevention, Privacy Law, Legal, Compliance, CorpComms). Act as a key point of contact and provide expert input on risk-related matters, contributing to the development and refinement of company-wide policies and procedures.</span></p></li><li><p>Enhance Detection &amp; Prevention Capabilities:<span> Drive improvements within your area of responsibility by fostering an environment where new risk patterns are proactively identified (leveraging insights from your teams) and collaboratively addressed with relevant expert teams.</span></p></li></ul><p></p><p><b><b>WE'D LOVE TO MEET YOU IF YOU HAVE</b></b></p><ul><li><p>Proven Leadership in a High-Stakes Environment:<span> Solid experience as a Team Lead, preferably in a risk management, fraud prevention, data privacy, escalations, or compliance-focused customer service environment. Demonstrable success in managing team performance in critical operations.</span></p></li><li><p>Expertise in Developing Specialist Leaders:<span> A passion for developing others, with experience in coaching and mentoring Team Leads or senior specialists handling sensitive, complex, and high-consequence work.</span></p></li><li><p>Deep Understanding of Risk &amp; Compliance in CS:<span> Strong knowledge of customer service processes, with a significant affinity and demonstrable expertise in data privacy (GDPR), fraud prevention principles, and reputational risk management.</span></p></li><li><p>Strategic Approach to Risk Mitigation:<span> Experience in planning and implementing projects or improvement initiatives related to risk management, compliance, or quality assurance in a customer-facing context.</span></p></li><li><p>Exceptional Senior Stakeholder Management:<span> Proven ability to effectively collaborate with, influence, and provide expert advice to senior stakeholders in legal, compliance, communications, and technical fraud prevention teams.</span></p></li><li><p>Crisis Management &amp; Change Leadership:<span> High adaptability with experience leading teams through critical incidents or significant <span>regulatory/procedural</span> changes, maintaining composure and ensuring effective response.</span></p></li><li><p>Outstanding Communication &amp; Analytical Skills:<span> Strong verbal and written communication skills, with business fluency in English. Excellent analytical and problem-solving skills, with the ability to make sound judgments based on complex information.</span></p></li><li><p>Ethical and Decisive Mindset:<span> A strong ethical compass, proven track record of strong decision-making skills, especially in situations outside standard guidelines, and an understanding of the importance of principles like 4-eye checks.</span></p></li><li><p>Technical Proficiency:<span> Experienced in using common office suites (e.g., G Suite) and ideally familiar with tools used in fraud detection, case management, or data analysis.</span></p></li></ul><p></p><p><b><b>OUR OFFER</b></b></p><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p><ul><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start for full-time employees</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Wellhub, formerly Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Risk-Mitigation-Lead--All-Genders-_2720992-1


ext_id: 2721328
published: 2025-07-14 00:00:00+00:00
title: Full-stack Software Engineer (Java/React) - ZEOS Invoicing and Pricing (all genders)
location: Berlin, Germany
experience_level: SE
language: en
has_remote: False
description:
<h1><b><b>THE ROLE &amp; THE TEAM</b></b></h1><p></p><p><span>Join our Pricing &amp; Invoicing team as a Full-Stack Software Engineer and help build the financial backbone of Zalando's B2B platform. You'll contribute to scalable services that process millions of transactions for our merchant partners, directly impacting business growth and partner satisfaction.</span></p><p><span>Working with Java, React, and cloud technologies, you'll develop reliable systems that handle complex pricing logic and integrate with SAP for seamless invoicing. This is your opportunity to grow your skills while working with cutting-edge technology in a collaborative, fast-paced environment.</span></p><p></p><p>What Makes This Team Special:<span> Our Pricing &amp; Invoicing team sits at the intersection of technology and business strategy. We work closely with stakeholders across the organization, from finance and commercial teams to merchant partners, translating complex business requirements into elegant technical solutions. You'll collaborate directly with our commercial team to understand partner needs and implement pricing strategies that drive business growth. This role offers unique exposure to both technical challenges and business decision-making, where your contributions are visible and celebrated.</span></p><p></p><h2><b><b>WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)</b></b></h2><ul><li><p>Software Development<span>: Design, develop, deploy, operate, and improve scalable, accurate, and highly available software solutions (front-end and back-end) that have a direct impact on our daily business with our partners.</span></p></li><li><p>Quality &amp; Mentorship:<span> Continuously ship high-quality, testable, and reliable systems, and support others to do so through reviews and mentorship. Iteratively test features with stakeholders while keeping the big picture in mind.</span></p></li><li><p>Problem-Solving<span>: Analysing user requirements and translating them into feasible technical solutions. Troubleshooting and resolving issues that arise during development or in production environments with support from senior software and principal engineers. </span></p></li></ul><ul><li><p>Collaboration<span>: Collaborate with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality software solutions. You will work closely with Engineering Managers and Product Managers to align with our overall tech strategy and architecture.</span></p></li><li><p>Continuous Learning<span>: Staying updated with the latest technologies, tools, and trends in software development. Continuously improving skills and sharing knowledge with team members.</span></p></li><li><p>Agile Development<span>: Embracing Agile methodologies such as Scrum or Kanban to iteratively plan, develop, and deliver software solutions. Actively participating in sprint planning, daily stand-ups, sprint reviews, and retrospectives.</span></p></li></ul><p></p><h2><b><b>WE'D LOVE TO MEET YOU IF</b></b></h2><ul><li><p>Backend Expertise<span>: You're highly skilled in Java development with proven experience in Spring Boot, Spring Data, Hibernate, and JPA. You understand microservice architecture, REST services, and API design principles.</span></p></li><li><p>Frontend Proficiency<span>: You have at least 2 years of professional frontend experience with strong skills in JavaScript (ES6+), React, TypeScript, and modern build tools like Webpack. You're comfortable with CSS/HTML and understand how frontend applications integrate with microservices.</span></p></li><li><p>Cloud &amp; Infrastructure<span>: You have solid experience with cloud platforms (preferably AWS) and understand PostgreSQL databases. Familiarity with Kubernetes is a valuable bonus. Check our</span><a href="https://opensource.zalando.com/tech-radar/" rel="noopener noreferrer" target="_blank"><span> </span><u>Tech Radar</u></a><span> to see the technologies we use.</span></p></li><li><p><span>You have </span>excellent communication skills<span>, and are fluent in </span>written and spoken English<span>.</span></p></li></ul><p></p><p></p><h2><b><b>OUR OFFER</b></b></h2><p></p><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p><ul><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start for full-time employees</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Wellhub, formerly Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul><p></p><p><b><b>INCLUSIVE BY DESIGN</b></b></p><p><span>At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.</span></p><p><span>We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.</span></p><p><span>do.BETTER - our diversity &amp; inclusion strategy:</span><a href="https://jobs.zalando.com/en/our-culture/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span> </span><u><span>https://jobs.zalando.com/en/our-culture/diversity-and-inclusion</span></u></a></p><p><span>Learn all about Zalando and our values here:</span><a href="https://jobs.zalando.com/en/?gh_src=22377bdd1us" rel="noopener noreferrer" target="_blank"><span> </span></a><a href="https://jobs.zalando.com/en/?gh_src=22377bdd1us" rel="noopener noreferrer" target="_blank"><u><span>https://jobs.zalando.com/en/?gh_src=22377bdd1us</span></u></a></p><p></p><p><b><span>Please note that all applications must be completed using the online form - we do not accept applications via email.</span></b></p>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Full-stack-Software-Engineer--Java-React----ZEOS-Invoicing-and-Pricing--all-genders-_2721328


ext_id: 2720990
published: 2025-07-14 00:00:00+00:00
title: Risk Mitigation Experts (All Genders)
location: Berlin, Germany
experience_level: SE
language: en
has_remote: False
description:
<p><b><b>THE ROLE &amp; THE TEAM</b></b></p><p><span>As a Risk Mitigation Expert, you’ll play a key role in safeguarding both our customers and Zalando from financial, legal, and reputational risks. You’ll be part of a specialized team that handles the final assessment of complex and sensitive customer cases — typically those that have already passed through earlier support tiers and now require expert judgment due to elevated risk or unresolved complexity. These cases often involve critical topics like fraud prevention, GDPR compliance, and data privacy concerns.</span></p><p><span>Your work will involve in-depth investigations, sound decision-making (sometimes outside standard processes), and the use of specialized tools and information sources. You’ll collaborate closely with expert stakeholders across Fraud Prevention, Privacy Law, Corporate Communications, and more — ensuring that each case is handled with the utmost care and responsibility. This role calls for precision, discretion, and a strong sense of integrity to help maintain a secure and trustworthy environment for all.</span></p><p></p><p><b><b>INCLUSIVE BY DESIGN</b></b></p><p><span>At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.</span></p><p><span>We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.</span></p><p><span>do.BETTER - our diversity &amp; inclusion strategy:</span><a href="https://jobs.zalando.com/en/our-culture/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span> </span><u><span>https://jobs.zalando.com/en/our-culture/diversity-and-inclusion</span></u></a></p><p></p><p><b><b>WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)</b></b></p><ul><li><p>Investigate Sensitive Cases:<span> Carefully look into and resolve forwarded sensitive customer issues, especially those related to potential fraud  or data privacy concerns, always aiming to protect our customers and Zalando.</span></p></li><li><p>Make Considered Decisions:<span> Resolve customer cases with care, sometimes using specific restricted tools and information to analyze the situation thoroughly, especially when standard processes don't fully cover the unique circumstances.</span></p></li><li><p>Uphold Quality Standards:<span> Review how previous customer handings in a case were handled by Tier 2 support teams and provide clear, constructive feedback to help our service providers improve their quality.</span></p></li><li><p>Ensure Accuracy:<span> Participate in "four-eye principle" checks, where you review important decisions to ensure accuracy, fairness, and to avoid errors and customer escalations.</span></p></li><li><p>Monitor Public Channels:<span> Keep an eye on public channels (like social media and review sites) and, following our guidelines, respond appropriately to user comments that might impact Zalando’s brand image.</span></p></li><li><p>Collaborate with Experts:<span> Work closely and share information with internal teams, particularly the Fraud Advisory Team to help spot new fraudulent patterns, the Privacy Law Team to ensure we always comply with GDPR and other regulations, and Communications to align on public messages.</span></p></li><li><p>Support Fraud Detection:<span> Assist in monitoring internal fraud reports and help investigate any suspicious activity by working together with teams like Analytics and Compliance.</span></p></li></ul><p></p><p><b><b>WE'D LOVE TO MEET YOU IF YOU HAVE</b></b></p><ul><li><p>Essential Experience:<span> At least 2 years of experience in a customer service role where you've dealt with escalations, data privacy requests, high-level social media support, or fraud prevention tasks.</span></p></li><li><p>Process Knowledge &amp; Interest:<span> A good understanding of general customer care processes and a genuine interest in topics like data privacy (e.g., GDPR) and fraud prevention.</span></p></li><li><p>Analytical Aptitude:<span> The ability to learn and use special tools to spot potential fraud patterns and make careful judgments based on information (we'll provide training on specific tools and procedures).</span></p></li><li><p>Sound Judgment:<span> Experience in making careful and considered decisions in customer-facing situations, weighing up different factors.</span></p></li><li><p>Commitment to Quality:<span> An understanding of why quality checks (like a 'four-eye principle' where work is double-checked) are important, and a dedication to maintaining high standards.</span></p></li><li><p>A Mind for Improvement:<span> A knack for noticing when a process isn't working as well as it could for customers or the team, and you're comfortable suggesting practical changes.</span></p></li><li><p>Problem-Solving Skills:<span> The ability to think on your feet and suggest sensible solutions when the standard instructions don't quite fit a particular situation, always within company guidelines.</span></p></li><li><p>Language Proficiency: <span>Business proficiency in English is essential.</span></p></li></ul><p></p><p><b><b>OUR OFFER</b></b></p><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p><ul><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start for full-time employees</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Wellhub, formerly Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Risk-Mitigation-Experts---All-Genders-_2720990-3


ext_id: 2720983
published: 2025-07-14 00:00:00+00:00
expired: 2025-08-02 02:19:05+00:00
title: Service Optimisation Expert (All Genders)
location: Berlin, Germany
experience_level: SE
language: en
has_remote: False
description:
<p><b><b>THE ROLE &amp; THE TEAM</b></b></p><p><span>As a Service Optimisation Expert, you will be at the forefront of innovation within our Customer Care (CuCa) organization. You'll join a specialist team focused on enhancing our services and customer solutions by rigorously testing, piloting, and maturing new initiatives across all markets, channels, and propositions. Your work will directly contribute to improving our AI capabilities through activities like sentiment monitoring and data labeling, and you'll play a key role in scaling Customer Care related Zalando Group-wide solutions. This role requires a proactive and adaptable individual who thrives on exploring uncharted territory, sometimes working beyond established processes to achieve groundbreaking results. While primarily project-focused, you'll maintain a strong connection to our customers through regular direct contact and service benchmarking. You will collaborate closely with diverse stakeholders including CX Content, CuCa Tech &amp; Analytics, Innovation &amp; Integration teams, various Project Managers, and CXM.</span></p><p></p><p><b><b>INCLUSIVE BY DESIGN</b></b></p><p><span>At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.</span></p><p><span>We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.</span></p><p><span>do.BETTER - our diversity &amp; inclusion strategy:</span><a href="https://jobs.zalando.com/en/our-culture/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span> </span><u><span>https://jobs.zalando.com/en/our-culture/diversity-and-inclusion</span></u></a></p><p></p><p><b><b>WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)</b></b></p><ul><li><p>Pioneer New Solutions:<span> Lead and support the testing, trialing, and piloting of new customer services, processes, and cutting-edge solutions across all CuCa touchpoints, which includes hands-on customer contact handling during these exploratory phases.</span></p></li><li><p>Enhance AI Capabilities:<span> Actively contribute to the evolution of our AI solutions by performing vital content-related tasks, such as monitoring live sentiment analysis and meticulously labeling data for machine learning model development.</span></p></li><li><p>Scale for Impact:<span> Support the execution and maturation of Customer Care related Zalando Group solutions, preparing them for broader scaling. This may involve navigating customer interactions and scenarios that fall outside clearly defined guidelines and processes, requiring your expert judgment.</span></p></li><li><p>Stay Customer-Connected:<span> Engage in regular direct customer contact to maintain a deep understanding of their needs and experiences, ensuring our Optimisation efforts remain truly customer-centric.</span></p></li><li><p>Benchmark for Excellence:<span> Conduct occasional service benchmarking activities to identify industry best practices, emerging trends, and opportunities for Zalando to lead and innovate.</span></p></li><li><p>Drive Quality Insights:<span> Perform targeted quality assessments as driven by business needs, providing valuable insights to refine processes and improve service delivery.</span></p></li></ul><p></p><p><b><b>WE'D LOVE TO MEET YOU IF YOU HAVE</b></b></p><ul><li><p>Essential Experience:<span> A minimum of 2 years of hands-on experience in customer service or handling customer escalations. Experience within Zalando or a comparable dynamic, large-scale B2C environment is crucial.</span></p></li><li><p>Process &amp; Tech Acumen:<span> Strong knowledge of Customer Care processes and technologies. Deep familiarity with Zalando's CuCa ecosystem is a significant advantage.</span></p></li><li><p>A Challenger Mindset:<span> The proven ability to critically evaluate and challenge new and existing processes, coupled with a passion for actively participating in and driving process improvements.</span></p></li><li><p>Innovative Problem-Solver:<span> A knack for thinking creatively and the confidence to suggest and implement solutions that may extend beyond current guidelines.</span></p></li><li><p>Decisive Action:<span> Strong decision-making capabilities, particularly when faced with ambiguity or novel situations during pilots and tests.</span></p></li><li><p>Adaptability &amp; Agility:<span> The ability to swiftly adapt to changing projects, diverse tasks, and evolving priorities in a fast-paced, innovative environment.</span></p></li><li><p>Continuous Improvement Mindset:<span> </span><span>Familiarity with Six Sigma or similar continuous improvement methodologies is a strong plus. You bring a data-driven approach to identifying inefficiencies, optimizing processes, and ensuring sustainable, high-quality outcomes.</span></p></li><li><p>Implementation Expertise:<span> Demonstrable knowledge and practical expertise in supporting the implementation, testing, and rollout of new customer-facing solutions and technologies.</span></p></li><li><p>Collaborative Communicator:<span> Very good stakeholder management and communication skills, with a talent for working effectively with diverse teams including CX Content, CuCa Tech, Analytics, Innovation &amp; Integration, and Project Managers.</span></p></li><li><p>Language Proficiency:<span> Business proficiency in English is mandatory. Proficiency in at least one other market language is required, and proficiency in two other market languages would be highly advantageous.</span></p></li></ul><p></p><p><b><b>OUR OFFER</b></b></p><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p><ul><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start for full-time employees</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Wellhub, formerly Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Service-Optimisation-Expert--All-Genders-_2720983-1


ext_id: 2720986
published: 2025-07-14 00:00:00+00:00
title: Customer Relations Expert (All Genders)
location: Berlin, Germany
experience_level: SE
language: en
has_remote: False
description:
<p><b><b>THE ROLE &amp; THE TEAM</b></b></p><p><span>As a Customer Relations Expert, you’ll go beyond frontline support to own the resolution of our most complex and sensitive customer cases. This is not just a contact-handling role — it's a critical position at the intersection of customer experience, quality assurance, and continuous improvement. You’ll take the lead on escalated and complex cases, often working outside of standard guidelines to deliver fair, brand-aligned resolutions through close collaboration with internal teams like Legal, Logistics, Payments, and CXM Quality, as well as with our external service providers.</span></p><p><span>Your focus will be twofold: delivering meaningful outcomes for customers, and driving quality across our operations. This includes in-depth case investigations, reviewing past interactions, providing feedback to our service partners, and identifying opportunities to enhance processes and prevent future issues. If you're empathetic, quality-driven, and thrive in ambiguity, this role offers the chance to make a tangible impact on both customer satisfaction and operational excellence.</span></p><p></p><p><b><b>INCLUSIVE BY DESIGN</b></b></p><p><span>At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.</span></p><p><span>We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.</span></p><p><span>do.BETTER - our diversity &amp; inclusion strategy:</span><a href="https://jobs.zalando.com/en/our-culture/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span> </span><u><span>https://jobs.zalando.com/en/our-culture/diversity-and-inclusion</span></u></a></p><p></p><p><b><b>WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)</b></b></p><ul><li><p>Master of Resolution:<span> Take ownership of complex and escalated customer contacts by meticulously reviewing case histories, conducting thorough investigations (often with cross-functional input), and driving high-quality resolutions — even when this means going beyond standard guidelines and processes.</span></p></li><li><p>Guardian of Quality:<span> Perform qualitative assessments of previous customer interactions, providing constructive feedback to our service provider specialists on all previous handlings in a case, to enhance service quality and consistency.</span></p></li><li><p>Global Communicator:<span> Support multiple markets simultaneously, including both your native language (leader) market and several other (challenger) markets, utilizing translation tools where necessary.</span></p></li><li><p>Relationship Builder:<span> Engage directly with customers through various channels (e.g., outbound calls, written communication) to de-escalate issues, build strong relationships, and prevent further escalations.</span></p></li><li><p>Champion of Improvement:<span> Actively contribute to optimizing customer service activities by identifying areas for enhancement and suggesting innovative solutions</span></p></li><li><p>Brand Protector:<span> Skillfully manage customer escalations that pose a high risk to our brand's reputation, including those originating from social media, press inquiries, or directed to senior leadership.</span></p></li><li><p>Collaborative Problem-Solver:<span> Work effectively with internal departments (Payments, Logistics, Legal etc.) and external partners to gather information, align on solutions, and ensure a seamless customer experience.</span></p></li></ul><p></p><p><b><b>WE'D LOVE TO MEET YOU IF YOU HAVE</b></b></p><ul><li><p>Proven Customer Support Expertise:<span> Demonstrated track record of delivering excellent customer support, especially in complex or sensitive situations, showing empathy, ownership, and sound judgment.</span></p></li><li><p>Meticulous Approach &amp; High Standards:<span> A meticulous approach with a commitment to high due diligence and exceptional quality standards in all your work.</span></p></li><li><p>Adaptability &amp; Resilience:<span> Proven adaptability and resilience, with the ability to thrive in a dynamic environment, manage diverse tasks, and adjust to varying requirements.</span></p></li><li><p>Proactive &amp; Innovative Mindset:<span> A proactive and innovative mindset, with the confidence to challenge existing processes and actively participate in their improvement by suggesting creative solutions.</span></p></li><li><p>Interpersonal &amp; Stakeholder Management Skills:<span> Excellent interpersonal and stakeholder management skills, enabling you to build strong, collaborative relationships with internal teams and external partners.</span></p></li><li><p>Business Proficiency in English:<span> Business proficiency in English is essential.</span></p></li><li><p>Additional Language Proficiency would be a plus:<span> Business proficiency in one of the following languages is required for specific market focus roles: German, French, Dutch, Italian, Swedish, Polish or Danish.</span></p></li></ul><p></p><p><b><b>OUR OFFER</b></b></p><p><span>Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.</span></p><ul><li><p><span>Employee shares program</span></p></li><li><p><span>40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners</span></p></li><li><p><span>2 paid volunteering days a year</span></p></li><li><p><span>Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration</span></p></li><li><p><span>Work from abroad for up to 30 working days a year</span></p></li><li><p><span>27 days of vacation a year to start for full-time employees</span></p></li><li><p><span>Relocation assistance available (subject to prior agreement)</span></p></li><li><p><span>Family services, including counseling and support</span></p></li><li><p><span>Health and wellbeing options (including Wellhub, formerly Gympass)</span></p></li><li><p><span>Mental health support and coaching available</span></p></li><li><p><span>Drive your development through our training platform and biannual peer-to-peer review</span></p></li></ul>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Customer-Relations-Expert--All-Genders-_2720986-1


ext_id: 2713926
published: 2025-07-14 00:00:00+00:00
title: Kassierer (all genders) in Teilzeit Berlin
location: Berlin, Germany
language: de
has_remote: False
description:
<h1><b><b>DIE ROLLE UND DAS TEAM</b></b></h1><p><span>Als Verkäufer (all genders) in Teilzeit (20h pro Woche) bist du Teil unseres Fashion Service-Teams, welches mit gutem Überblick und Liebe fürs Detail das perfekte Einkaufserlebnis für unsere Kunden schafft.</span></p><p></p><h1><b><b>UNSER LEITBILD</b></b></h1><p><span>Wir bei Zalando haben die Vision, der „Starting Point for Fashion“, also die erste Anlaufstelle für Mode und Lifestyle in Europa zu sein - und zwar für alle Menschen. Wir bewerten Kandidat*innen ausschließlich nach ihren Qualifikationen, Leistungen und treffen Entscheidungen auf Basis unserer <span><span>Unternehmensanforderungen.</span></span> Wir begrüßen Bewerbungen von Menschen aller <span><span>Geschlechteridentitäten,</span></span> sexueller Orientierungen, persönlicher Ausdrucksformen, ethnischer Zugehörigkeiten, religiöser Überzeugungen und mit oder ohne Behinderung. Für uns ist es wichtig, dass du zur Rolle passt. Gerne kannst du bei deiner Bewerbung deshalb auf ein Foto und Angaben zu Alter und Personenstand verzichten.</span></p><p><span>Wir möchten dir eine hervorragende Bewerber*innen Erfahrung bieten. Bitte lasse uns wissen, wenn wir Vorkehrungen für dich treffen können, denn wir möchten dich über das gesamte Bewerbungsverfahren hinweg bestmöglich <span><span>unterstützen.  </span></span></span></p><p><span>do.BETTER – unsere Strategie für Diversität und Inklusion:</span><a href="https://corporate.zalando.com/de/diversitaet-inklusion" rel="noopener noreferrer" target="_blank"><span> </span><u><span><span>https://corporate.zalando.com/de/diversitaet-inklusion</span></span></u></a><br/><span>Unsere Employee Resource Groups:</span><a href="https://corporate.zalando.com/de/diversitaet-inklusion/unsere-employee-resource-groups" rel="noopener noreferrer" target="_blank"><span> </span><u><span><span>https://corporate.zalando.com/de/diversitaet-inklusion/unsere-employee-resource-groups</span></span></u></a><span> </span></p><p></p><p></p><h1><b><b>WARUM DIE ROLLE FÜR DICH SPANNEND IST…</b></b></h1><ul><li><p><span>Du begrüßt unsere Kund*innen mit einem Lächeln, bist hilfsbereit und hast eine positive Attitude. Durch deinen Service und deine positive Ausstrahlung freuen sich Kund*innen auf den nächsten Besuch bei uns.</span></p></li><li><p><span>Du trägst sowohl auf der Fläche als auch in der Anprobe die Verantwortung dafür, dass unsere Kund*innen zu jeder Zeit einen gut sortierten und attraktiven Store vorfinden, der zum Shoppen einlädt.  </span></p></li><li><p><span>Du wickelst all unsere Kassiervorgänge professionell und effizient ab, bearbeitest Reklamationen und Retouren im Handumdrehen und sorgst als letzten Eindruck der Kund*innen für ein tolles Einkaufserlebnis.</span></p></li><li><p><span>Du identifizierst dich mit Zalando und unserem Unternehmensziel, die Welt  nachhaltiger zu gestalten.</span></p></li></ul><p></p><p></p><h1><b><b>WIR MÖCHTEN DICH GERNE KENNENLERNEN, WENN…</b></b></h1><ul><li><p><span>Du bringst Erfahrung im Einzelhandel oder im Umgang mit Kund*innen mit? Wunderbar. Dies ist allerdings kein Muss. </span></p></li><li><p><span>Du kannst dich in gutem Deutsch ausdrücken und begeisterst mit einem positiven Auftreten.</span></p></li><li><p><span>Du bist ein echter Teamplayer und stehst deinen Kolleg*innen jederzeit zur Seite.</span></p></li></ul><p></p><p></p><h1><b><b>ZALANDO VORTEILE</b></b></h1><p><span>Zalando bietet eine Reihe von Vorteilen, hier ist ein Überblick darüber, was du erwarten kannst. Frag deinen Talent Acquisition Partner, um mehr über unser Angebot zu erfahren.</span></p><ul><li><p><span><span><span>Mitarbeiter*innen-Aktienprogramm.</span></span></span></p></li><li><p><span>40% Rabatt auf Mode- und Beautyprodukte, die von Zalando verkauft und versendet werden, 30% Rabatt auf die Zalando Lounge, Rabatte bei externen Partnern.</span></p></li><li><p><span>Zwei Tage bezahlter Urlaub pro Jahr für ehrenamtliche Tätigkeiten.</span></p></li><li><p><span>Planbare Arbeitszeiten.</span></p></li><li><p><span>Vergütete Mehrarbeit (max. 25%) auf Abruf möglich.</span></p></li><li><p><span>Mindestens 27 Urlaubstage pro Kalenderjahr.</span></p></li><li><p><span>Umzugsunterstützung (nach vorheriger Vereinbarung)</span></p></li><li><p><span><span><span>Familiendienstleistungen,</span></span> einschließlich Beratung und Unterstützung.</span></p></li><li><p><span>Optionen für Gesundheit und Wohlbefinden (z.B. Gympass).</span></p></li><li><p><span>Support für geistiges Wohlbefinden und Coaching verfügbar.</span></p></li><li><p><span>Förderung deiner Entwicklung durch unsere <span><span>Zalando-Trainingsplattform</span></span> und halbjährliche <span><span>Peer-to-Peer-Leistungsbeurteilung.</span></span></span></p></li></ul><p></p><h1><b><b>ÜBER DIE ZALANDO OUTLET STORES</b></b></h1><p><span>Unsere Zalando Outlet Stores sind ein wichtiger Teil unserer Offline Strategie, auf die wir als Online Plattform für Mode und Lifestyle besonders stolz sind. Unsere Outlet Stores in ganz Deutschland sind “das Zalando zum Anfassen”. Im modernen Einkaufserlebnis, geben wir nicht verkaufter Mode eine zweite Chance. </span></p><p><span>Um unsere Outlet Stores weiter voranzubringen, suchen wir energiegeladene, kreative und aufgeschlossene Talente. Du willst etwas bewegen und deinen Erfolg direkt vor Augen haben? Hilf uns, Mode weiterzudenken und werde Teil unserer Teams - ab sofort an unserem Standort Berlin. </span></p><p><span>Erfahre mehr über die Stores: </span><a href="https://jobs.zalando.com/de/retail/?gh_src=gk03hq" rel="noopener noreferrer" target="_blank"><u><span><span>https://jobs.zalando.com/de/retail/?gh_src=gk03hq</span></span></u></a></p><p><span>Unsere Werte:</span><a href="https://jobs.zalando.com/de/our-founding-mindset?gh_src=22377bdd1us" rel="noopener noreferrer" target="_blank"><span> </span><u><span><span>https://jobs.zalando.com/de/our-founding-mindset</span></span></u></a></p><p><span>do.MORE – unsere <span><span>Nachhaltigkeitsstrategie:</span></span></span><a href="https://corporate.zalando.com/de/nachhaltigkeit" rel="noopener noreferrer" target="_blank"><span> </span><u><span><span>https://corporate.zalando.com/de/nachhaltigkeit</span></span></u></a><span> </span></p><p><span>Folge uns auf Instagram:</span><a href="https://www.instagram.com/insidezalando/" rel="noopener noreferrer" target="_blank"><span> </span><u><span><span>instagram.com/insidezalando</span></span></u></a></p><p><span>Bitte beachte, dass alle Bewerbungen über unser Onlineformular eingereicht werden sollten. Bewerbungen per E-Mail können leider nicht berücksichtigt werden.</span><span> </span></p>

application_url:
https://zalando.wd3.myworkdayjobs.com/en-US/ZalandoSiteWD/job/Berlin/Kasse--all-genders--in-Teilzeit-Berlin_2713926


ext_id: JR_1042558
published: 2025-07-14 00:00:00+00:00
title: Field Support Engineer II
location: Remote - USA CA, United States
experience_level: MI
language: en
has_remote: True
description:
<p><b>About Us:</b></p><p><b>How many companies can say they’ve been in business for over 177 years?!</b></p><p>Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality &amp; Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!</p><p></p><p><b>Location/Region: </b>This position is located in Long Beach, CA and must cover that territory.</p><p></p><p><b>What’s the role? </b></p><p></p><p><span>The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec Ophthalmic Diagnostic instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.</span></p><p></p><p><b>Sound Interesting? </b></p><p><b>Here’s what you’ll do: </b></p><ul><li>Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.</li><li>Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers’ needs, which may include financial impact to the practice, and patients’ well being.</li><li>Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.</li><li>Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.</li><li>Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy.</li><li>Support revenue growth through the promotion and retention of service agreements.</li><li>Interface with customers in a professional, pleasant and calm demeanor.</li><li>Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.</li><li>Maintains company-issued test equipment and support tools, including spare parts. </li><li>Installation and maintenance of equipment at trade shows, as requested and required.</li></ul><p></p><p></p><p><b>Do you qualify? </b></p><ul><li>Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service. </li><li>BS in Electronics, Engineering, or Computer Technology and related fields preferred.</li><li>A+ and Net+ certification preferred.</li><li>Ability to think through difficult customer issues and generate satisfactory customer satisfaction results.</li><li>Must be self-directed, able to work independently with limited management oversight.</li><li>Must have good verbal and written communication skills.</li><li>Must have strong computer skills.</li><li>Must be able to pass required training to service fine mechanics and optics.  Ability to effectively service the equipment on which training is completed.</li><li>Multiple project and time management skills are required.</li></ul><p></p><p><b>Working Conditions and Special Demands:</b></p><ul><li>Extensive overnight travel is required by automobile and air.</li><li>Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory.  The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.</li><li>The position requires an average of four (4) hours driving for service calls, per day.  Must have a valid driver’s license and good driving record.  </li><li>On occasion, must be able to lift up to 50 pounds.  Thirty percent of the average workday is spent standing or walking.</li></ul><p></p><p><b>We have amazing benefits to support you as an employee at ZEISS!</b></p><ul><li>Medical</li><li>Vision</li><li>Dental</li><li>401k Matching</li><li>Employee Assistance Programs</li><li>Vacation and sick pay </li><li>The list goes on! </li></ul><p></p><p>This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.</p><p></p><p>The hourly pay range for this position is $33.00 - $41.00.</p><p></p><p>The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, &amp; <span>complexity/specialization/scarcity</span> of talent.<br/>  <br/>This position is eligible for a Performance Bonus. </p><p></p><p><b>ZEISS is an EEO/AA/M/F/Disabled Veteran Employer</b></p><p></p><p>Your ZEISS Recruiting Team:</p>Tina Eilerman<p></p><p></p><p><span>Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).</span><span> </span></p>

application_url:
https://zeissgroup.wd3.myworkdayjobs.com/en-US/External/job/Remote---USA-CA/Field-Support-Engineer-II_JR_1042558


ext_id: JR_1042653
published: 2025-07-14 00:00:00+00:00
title: Deployment Coordinator, Maple Grove, MN
location: Minneapolis, United States
language: en
has_remote: False
salary_currency: USD
description:
<p><b>About Us:</b></p><p><b>How many companies can say they’ve been in business for over 177 years?!</b></p><p>Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality &amp; Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!</p><p></p><p><b>What’s the role? </b></p><p><span>As the Deployment Coordinator, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience with process enhancements by the being principal liaison responsible for the overall positive customer experience, in addition to the deployment of Field Service Technicians within the US and Canada service geography for all ZEISS machine installations, calibrations, repairs and relocation requests. These tasks may involve new or used machines, loaner equipment or show equipment. The Deployment Coordinator works closely with Sales, Operations, Technical Support and Customer Care among other to gather the machine installation, calibrations, and repair requirements in order to effectively schedule the appropriate field technician based on skill set and availability in order to meet customer requirements. </span></p><p></p><p><b>Sound Interesting? </b></p><p><b>Here’s what you’ll do: </b></p><ul><li><p>Scheduling of field service technicians in a specific geography for internal and external customers on machine installations, calibrations, repairs, pack &amp; move, loaner equipment and show machines.</p></li><li><p>Communicate and coordinate with customers the status and schedule of all service activities.</p></li><li><p>Interface with all internal departments including Operations, Sales, Projects, Customer Care, Billing, Regional Service Managers and Technical support to ensure efficient scheduling of all Field Service Technicians based on field technician skill set, availability and customer requirements.</p></li><li><p>Review and process job requests; including purchase orders, pricing verification, quote generation as well as document special instructions according to service procedures in order to ensure accurate and timely processing of customer request.</p></li><li><p>Work collaboratively with Technical Support Team to build Relocations and Repair quotes. </p></li><li><p>Maintain all open customer job files until completion and ensure that all appropriate correspondence is attached.</p></li><li><p>Work closely with Tools Department in order to effectively coordinate, ship and track specialty tools as needed for each job.</p></li><li><p>Keep Regional Service Manager informed of crucial developments, potential escalations, and related information necessary for effective management of field technicians and customer relationship.</p></li><li><p>Document all direct interactions with customer for company database reference, etc.</p></li></ul><p></p><p></p><ul><li><p><b>Do you qualify? </b></p><ul><li><p>Minimum of 2 years in the area of Service Dispatch and Support in a technical or troubleshooting environment preferred or relevant experience.</p></li><li><p>Minimum 2-year Associate Degree preferred and/or minimum of 3 years Customer Service experience preferred or relevant experience.</p></li><li><p>Proficiency with Microsoft Office products; Word, Excel and Power Point and Microsoft Lync.</p></li><li><p>Knowledge of Lotus Notes, Innosoft, SAP and CRM or other dispatching software preferred.</p></li><li><p>Previous experience with high touch to internal and external customers, service distributors, service contractors, senior leadership and service administration using a telephone as a primary means of communication as well as e-mail. <span><span><span>         </span></span></span></p></li><li><p>Ability to multitask and handle multi-level situations while delivering a customer centric experience based on the following criteria;</p><ul><li><p>Little to no supervision.</p></li><li><p>Great attention to detail.</p></li><li><p>Time sensitive restrictions.</p></li><li><p>High sense of urgency.</p></li><li><p>Ability to work as a team and independently.</p></li><li><p>Work with both internal and external customers.</p></li></ul></li><li><p>Proficient and effective verbal and written communication skills.</p></li><li><p>Flexibility to change and a positive attitude.</p></li></ul><p></p><h3>The annual pay range for this position is $40,000 – $50,000</h3><h3></h3><h3>The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, &amp; <span><span>complexity/specialization/scarcity</span></span> of talent.</h3><h3></h3><h3>This position is also eligible for overtime and a performance bonus ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.</h3><p></p><p><b>We have amazing benefits to support you as an employee at ZEISS!</b> </p><ul><li><p><span>Medical </span></p></li><li><p><span>Vision </span></p></li><li><p><span>Dental </span></p></li><li><p><span>401k Matching </span></p></li><li><p><span>Employee Assistance Programs </span></p></li><li><p><span>Vacation and sick pay </span></p></li><li><p><span>The list goes on! </span></p></li></ul><p></p><p>ZEISS is an EEO/AA/M/F/Disabled Veteran Employer</p></li></ul><p></p><p>Your ZEISS Recruiting Team:</p>Eric Ramberg<p></p><p></p><p><span>Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).</span><span> </span></p>

application_url:
https://zeissgroup.wd3.myworkdayjobs.com/en-US/External/job/Minneapolis/Deployment-Coordinator--Maple-Grove--MN_JR_1042653-1


