# job

ext_id: WDR-00053212
published: 2025-05-28 00:00:00+00:00
title: Senior Natural Resource Educator - East Meadow, NY
location: New York State (Other), United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
This position will serve as the Senior Natural Resources Educator for Cornell Cooperative Extension Association of Nassau County and under the leadership and oversight of the Natural Resources Team Leader. This position will provide development, evaluation, management, coordination and implementation for Natural Resources programming, resources, and activities related to climate adaptation and resiliency. The Senior Natural Resources Educator will serve as a lead professional in the development and delivery of educational and technical assistance programs that support municipalities in planning for climate change adaptation and resilience. This role will focus heavily on the application of climate change modeling and scenario planning to inform local decision-making and community preparedness. Working collaboratively with local governments, regional partners, and cross-disciplinary teams, the Senior Natural Resources Educator will assist in the creation and implementation of Climate Change Adaptation and Resilience Plans (CCARPs). The position will serve as a subject matter resource in climate science, coastal ecosystems, clean energy transitions, land conservation, and nature-based solutions and green infrastructure. <br/><br/>Key responsibilities include translating community demographic and climate data into accessible, actionable insights; facilitating scenario planning workshops; and supporting municipal leaders in identifying strategies to mitigate risk and enhance community resilience. The Educator will also lead public outreach and training efforts, develop educational materials, and maintain up-to-date knowledge on state and federal climate policies, tools, and resources.<p>    </p><p><span><b>Required Qualifications: </b></span></p><ul><li>Master’s Degree in Environmental Science, Sustainability, or closely related field in Natural Resources.</li><li>Experience relevant to the role of the position.</li><li>Valid NYS Driver’s License and the ability to meet travel requirements associated with this position.</li><li>Ability to work flexible hours which may include evenings and/or weekends, as appropriate.</li><li>Ability to work in outdoor conditions.</li></ul><p></p><p><span><b>Preferred Qualifications:</b></span></p><ul><li>Four (4) years volunteer or work experience in climate change planning, sustainability, urban and community forestry, water quality, land-use planning, and/or community engagement.</li><li>Experience with GIS software.</li><li>Demonstrated ability to utilize program resources within the general community.</li><li>Demonstrated ability to plan, teach and evaluate informal educational programs through a variety of delivery methods to reach individuals and groups.</li><li>Demonstrated ability to function as a team member working with volunteers and staff.</li><li>Demonstrated ability to organize reference materials for programming purposes.</li><li>Demonstrated ability to relate to diverse audiences.</li><li>Demonstrated ability to communicate effectively through oral, written and visual means.</li><li>Demonstrated ability to utilize computer technologies for educational and communication purposes.</li><li>Ability to work effectively in a remote office location if needed.</li><li>Ability to lift 20-50 pounds.</li></ul><p></p><p><span><b><span>Responsibilities/Essential</span> Functions: </b></span></p><p></p><p><span><b>Program Responsibilities:</b></span></p><p></p><p><span><b>Program Assessment and Development - 30%</b></span></p><ul><li>Apply Natural Resources subject matter information and knowledge to identify gaps and trends in the community.</li><li>Develop and execute community needs assessment.</li><li>Analyze Natural Resources Program needs.</li><li>Make recommendations for Natural Resources programmatic offerings, enhancements and/or improvements as appropriate.</li><li>Maintain direct linkage with Cornell University faculty and staff for the purpose of program assessment guidance.</li><li>Ensure Natural Resources Program assessment is within the scope of the statewide Plan of Work and fulfillment of any funding or contractual obligations.</li><li>May assist in multi-Association team efforts to assess programs.</li><li>Apply Natural Resources subject matter knowledge to develop innovative educational programming and strategies.</li><li>Research, identify and select existing resources for program use.</li><li>Create program materials to address clients’ needs.</li><li>Structure Natural Resources Programs to meet the diverse needs of the community and program participants.</li><li>Interpret both Association and University program direction to create educational programs.</li><li>Develop Extension/Cornell University faculty connections for guidance with program development.</li><li>May be involved in assisting with multi-disciplinary and multi-Association team efforts in developing programs to address priority issues in Natural Resources.</li><li>Develop programming to meet changing local issues in the area of Natural Resources.</li><li>Use a system of on-going involvement of citizens in the program development process which expresses the demographics of the community.</li></ul><p></p><p><span><b>Program Delivery, Evaluation and Applied Research - 40%</b></span></p><ul><li>Teach existing Natural Resources educational programs as defined.</li><li>Utilize a wide variety of proven educational methodologies in program delivery efforts.</li><li>Apply in-depth subject matter knowledge to create lesson plans necessary to deliver high-quality educational programming.</li><li>Serve as subject matter expert in the area of Natural Resources to staff and participants, community organizations and the general public.</li><li>Work to foster acceptance of the Natural Resources Program, methods and policies while addressing community and individual needs and considering diverse audiences.</li><li>Implement and facilitate a menu of educational programming, as needed, both virtually and in the community, to include, but not limited to: climate change adaptations and resiliency; urban and community forestry; coastal protection; &amp; land conservation education programs.  </li><li>Implement and facilitate Natural Resources program activities.</li><li>Interact with municipalities and communities in a positive manner, helping them meet their desired goals as a part of program delivery efforts.</li><li>Provide educational program efforts via mass media.</li><li>Deliver educational programs as a part of multi-association efforts when <span>identified/appropriate.</span></li><li>Represent Cornell Cooperative Extension before the public, community leaders, government officials, Cornell or other Land Grand University faculty and staff as part of program delivery.</li><li>Serve as a team member and cooperate with the entire Association and Natural Resources staff to achieve Association program delivery goals.</li><li>Apply Natural Resources subject matter knowledge to evaluate educational program offerings.</li><li>Design/create program evaluation framework.</li><li>Implement program evaluation as designed.</li><li>Analyze collected program evaluation data.</li><li>Ensure programs meet the requirements of funding and/ or contractual requirements.</li><li>Make recommendations for programming improvements.</li><li>May be involved in multidisciplinary and/or Multi-Association team efforts for the purpose of program evaluation.</li><li>Maintain direct linkage with Cornell University faculty and staff for program evaluation guidance.</li><li>May have direct linkage with other Land Grant University faculty and staff for program evaluation guidance.</li><li>Communicate evaluation results and findings to constituents and program funders.</li><li>Collect and/or evaluate field samples related to the Natural Resources program and/or for applied research projects conducted in partnership with Cornell University faculty.</li><li>Communicate social and economic changes to Cornell University Specialists that may be studied and/or acted upon.</li><li>Ensure applied research is within the scope of the local and statewide Plan of Work.</li><li>Assist in conducted applied research in conjunction with Land Grant University Faculty as outline in Cornell Cooperative Extension program definition and standard.</li><li>Assist in the collaboration with Cornell Faculty to design and/or create applied research collection framework.</li></ul><p></p><p><span><b>Administrative Responsibilities:</b></span></p><p></p><p><span><b>Direction and Management - 20%</b></span></p><ul><li>Interpret Association and University program direction to plan educational programs in Natural Resources.</li><li>Work in cooperation with team members to help establish priorities and objectives for the Natural Resources Program Area.</li><li>Plan the delivery of established Natural Resources Program goals.</li><li>Assist in the design of a system of ongoing involvement of municipal staff, government officials, and community members which express the demographics of the community.</li><li>Plan educational programs and program delivery initiatives in the Natural Resources Program Area.</li><li>Plan fund development activities as appropriate.</li><li>Assist in planning major public events and programs, including, but not limited to: planning of mass media efforts related to upcoming events and programs.</li><li>Provide moderate-complexity administrative management of established educational program goals.</li><li>Assist in identifying and recommending program needs (i.e. program supplies and materials) to the Supervisor.</li><li>Solve problems and resolve conflicts that arise within the program utilizing appropriate policies and procedures.</li><li>Provide support and assist with problem solving when needed in accordance with established practices and procedures, involving the Supervisor and/or Association Executive Director when appropriate.</li><li>Manage fund development activities as appropriate.</li></ul><p></p><p><span><b><span>Coordination/Operation</span> - 5%</b></span></p><ul><li>Organize and coordinate program activities related to climate adaptations and resiliency.</li><li>Coordinate program activities that foster a robust participant base, including, but not limited to: recruiting initiatives and events, recognition events, and other programs and program activities as identified.</li><li>Provide administrative support for assigned Natural Resources Programs including, but not limited to: preparing correspondence, maintaining files, maintaining participant records, etc. ensuring confidentiality of all information.</li><li>Coordinate a menu of educational activities, as needed, virtually and in the community, to include, but not limited to: climate change adaptations and resiliency; coastal protection; &amp; land conservation education programs. </li><li>Coordinate effective marketing strategies in the promotion of programming efforts to include, but not limited to: print media, news media, social media, and multi-media efforts.</li><li>Collect evaluation data and program needs assessments from program participants based on existing evaluation framework and guidelines.</li><li>Effectively maintain professional relationships with other agencies, organizations and businesses that promote effective communication and facilitate continued programming efforts. </li><li>This position may require the transport of program participants and/or program materials and resources in performing position responsibilities.</li></ul><p></p><p><span><b>Professional Improvement and Other Duties as Assigned - 5%</b></span></p><ul><li><span>In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.</span></li><li><span>Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.</span></li></ul><p></p><p><span><b>Health and Safety</b> - Applies to all duties and functions</span></p><ul><li><span>Support the Association to maintain a safe working environment.</span></li><li><span>Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety <span>policy/procedure/requirement</span> and standard.</span></li><li><span>Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.</span></li></ul><p></p><p></p><p><span><b>POSITION DETAILS:</b></span></p><p></p><p><span>This position is a full-time, exempt position, 100% FTE. The annual salary for this position is $64,500.00 to $68,000.00 commensurate with experience. This position, based on eligibility, offers a comprehensive benefit package, to include: health and dental insurance, NYS retirement, vacation and sick leave.</span></p><p></p><p><span><b>Pay Rate Type:</b> Salary</span></p><p></p><p><span><b>HOW TO APPLY:</b></span></p><p><span>Review of applications will begin immediately. Position will remain open until close of day on June 10, 2025.</span></p><p></p><p><span>Applicants need to attach/upload a resume to the online application in either Microsoft Word or PDF format. In the "Experience" section of your application, use the Paperclip icon to search for file(s) or use the "Drop Files Here" box to manually drag document(s) into your application. <b>Once the application is submitted you will not be able to change your submission or add attachments</b>.</span></p><p></p><p><span><b>External Applicants:</b> (including current employees of other Cornell Cooperative Extension Associations) please refer to the <u>Applying for a Job (External Candidate</u>) document for additional guidance.</span></p><p></p><p><span><b>Internal Applicants:</b> Current employees of the Cornell Cooperative Extension Association indicated in this job posting are considered internal applicants; please refer to the Applying for a Job (Internal Candidate) document for additional guidance. Contact Erika at </span><a href="mailto:eh482@cornell.edu" rel="noopener noreferrer" target="_blank"><span>eh482@cornell.edu</span></a><span> with questions.</span></p><p></p><p><span><b>Sponsorship for employment visa status is not available for this position.</b></span></p><p></p><p><span>The Association may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform the essential functions of their job. If you require an accommodation so that you may participate in the selection process you are encouraged to contact Erika at </span><a href="mailto:eh482@cornell.edu" rel="noopener noreferrer" target="_blank"><span>eh482@cornell.edu</span></a><span>.</span></p><p></p><p>  </p><p><u><b>Job Title:</b></u></p>Association Resource Educator<p><u><b>Level:</b></u></p>002<p><u><b>Pay Rate Type:</b></u></p>Salary<p><u><b>Company:</b></u></p>Contract College<p><u><b>Contact Name:</b></u></p>Jerilynn Cross<p></p><p>Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.</p><p></p><p><span><b>Notice to Applicants:</b> Please read the required <b><a href="https://cals.cornell.edu/cornell-cooperative-extension/join-us/jobs" rel="noopener noreferrer" target="_blank">Notice to Applicants statement</a></b>. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.</span></p><p></p><p></p>

application_url:
https://cornell.wd1.myworkdayjobs.com/en-US/CCECareerPage/job/New-York-State-Other/Senior-Natural-Resource-Educator---East-Meadow--NY_WDR-00053212-1


ext_id: R0012802
published: 2025-05-28 00:00:00+00:00
title: WWW Technician Supervisor I Pumping- Department of Public Works
location: Eastern Avenue Pumping Station, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><b><span>Insert Salary Range</span></b><b> $60,877 - $94,499 / Annually</b> </p><p><b>Starting Pay: </b> </p><p><b>$60,877 – $60,877 /Annually</b> </p><p></p><p><b>Our Benefits</b><span>                                      </span>  </p><p>The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&amp;D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: <a href="https://humanresources.baltimorecity.gov/hr-divisions/benefits" rel="noopener noreferrer" target="_blank"><span>https://humanresources.baltimorecity.gov/hr-divisions/benefits</span></a>  </p><p></p><p><b>Get to Know Us</b> </p><p>Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team! <span>                     </span>  </p><p></p><p><b>Job Summary:</b>  </p><p><span>A Waste Water Technician Supervisor I Pumping supervises and participates in the operation and inspection of pumps, valves, bar screens and other waste water pumping station equipment on a shift. Work of this class involves supervising waste water operations technicians.</span></p><p><span>Incumbents receive moderate supervision from a technical superior. Employees in this class work a rotating shift with evening, night, weekend, holiday and callback hours as required or held over until properly relieved or for emergencies. Work is performed in a waste water pumping station where there is regular exposure to toxic chemicals, noxious odors and high voltage equipment. Work requires moderate physical exertion.</span></p><p></p><p><b>Minimum Qualifications:</b><span>                             </span>  </p><p><b>On or before the date of filing the application, each candidate must: </b> </p><p><b>Education:</b> Have graduated from an accredited high school or possession of a GED certificate.</p><p><b>AND</b> </p><p><b>Experience:</b> Have four years of experience in the operation, maintenance and minor repair of water or waste water pumping equipment.</p><p></p><p><b>Licenses, Registrations, and Certificates: </b>Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver’s permit. <b>PROVISIONAL DRIVER’S LICENSE ARE NOT ACCEPTABLE.</b> </p><p><b>NOTE:</b> <b>YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH APPLICATION AT TIME OF APPLYING.</b> </p><p></p><p><b>Employees in this class must hold and maintain a valid State of Maryland Permanent Operator's Certificate Wastewater Collection Class 2, issued by the Board of Waterworks and Waste Systems Operators, throughout employment.</b></p><p></p><p><b>NOTE: Employees must be able to wear respirators and self-contained breathing apparatus due to environmental issues.</b></p><p></p><p><b>**APPLICATION DEADLINE:</b> Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. </p><p></p><p><b>Knowledge, Skills, &amp; Abilities:</b> </p><ul><li><span>Knowledge of the operation, maintenance and minor repair of pumps, motors and related equipment.</span></li><li><span>Knowledge of waste water pumping systems.</span></li><li><span>Knowledge of Maryland State and Federal regulatory requirements pertaining to transference of wastewater sewage.</span></li><li><span>Knowledge of safety practices and procedures.</span></li><li><span>Ability to review records for accuracy and completeness.</span></li><li><span>Ability to interpret gauge and meter indications.</span></li><li><span>Ability to establish and maintain effective working relations with others.</span></li><li><span>Ability to communicate effectively orally and in writing.</span></li><li><span>Ability to maintain records and write reports.</span></li><li><span>Ability to use computerized remote control devices.</span></li><li><span>Supervisory ability.</span></li></ul><p></p><p><b>Additional Information</b> </p><p></p><p><b>Background Check</b><span>                                      </span>  </p><p>Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. </p><p></p><p><b>Probation</b> </p><p>All persons, including current City employees, selected for this position must complete a mandatory <span>six-month/1-year</span> probation. </p><p></p><p><b>Eligibility</b> </p><p>Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final. <span>                                               </span>  </p><p></p><p><b>Education Accreditation</b> </p><p>Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. </p><p></p><p><b>Selection Process</b> </p><p>All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank <span>order.                            </span>  </p><p><span>           </span>  </p><p></p><p><b>Examination Process</b> </p><p>Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months. </p><p>The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your <span>application.                </span>  </p><p></p><p><b>Your Recruiter: <span>(Katrina Bayton)</span></b> <br/><b>If you have questions regarding this position, please contact Katrina Bayton, Recruitment &amp; Talent Acquisition Specialist II via email at </b><a href="mailto:Katrina.Bayton1@baltimorecity.gov" rel="noopener noreferrer" target="_blank"><b><span>Katrina.Bayton1@baltimorecity.gov</span></b></a><b>.</b></p><p></p><p>Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application. </p><p><b>BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER</b></p>

application_url:
https://baltimorecity.wd1.myworkdayjobs.com/en-US/External/job/Eastern-Avenue-Pumping-Station/WWW-Technician-Supervisor-I-Pumping--Department-of-Public-Works_R0012802


ext_id: R-084116
published: 2025-05-28 00:00:00+00:00
title: Assistant Director, Student Engagement
location: Texarkana, TX, United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<span><span><span><span><span><span><span><p><b>Job Title</b></p></span></span></span></span></span></span></span>Assistant Director, Student Engagement<p></p><p></p><p><b>Agency</b></p>Texas A&amp;M University - Texarkana<p></p><p></p><p><b>Department</b></p>Student Life<p></p><p></p><span><span><span><span><span><span><span><p><b>Proposed Minimum Salary</b></p></span></span></span></span></span></span></span>$4,583.33 monthly<p></p><p></p><span><span><span><span><span><span><span><p><b>Job Location</b></p></span></span></span></span></span></span></span>Texarkana, Texas<p></p><p></p><span><span><span><span><span><span><span><p><b>Job Type</b></p></span></span></span></span></span></span></span>Staff<p></p><p></p><span><span><span><span><span><span><span><p><b>Job Description</b></p></span></span></span></span></span></span></span><p>The Assistant Director of Student Engagement organizes, administers, supervises, and evaluates comprehensive education, preventative, service, and recreational programs that meet the social, integrative, and holistic needs of students.  This person will develop and coordinate effective programs which provide co-curricular and extra-curricular activities that complement students’ academic learning as well as assist the Director, Student Services with campus programs and other engagement activities. </p><p></p><p><b>Salary information: </b>The expected salary for this position is <span>$55,000.00-$60,000.00</span> annually.</p><p></p><p><b><u>ESSENTIAL DUTIES &amp; RESPONSIBILITIES</u></b><b><u>:</u></b></p><ul><li>Facilitate all major university student activities including Welcome Week, Homecoming, Spring Fling, and other major programming efforts.</li><li>Coordinate new student onboarding experiences such as Hatch Camp, TAMUT's freshman orientation "camp" experience.</li><li>Supervise and provide professional development to student programming assistants or other student staff as needed.</li><li>Serve as a staff liaison for programming efforts across campus.</li><li>Work with non-profits and agencies within the community to provide service-learning opportunities for students and organizations.</li><li>Implement and administer the Presidential Volunteer Service Awards program.</li><li>Coordinate with Executive Offices regarding the University's calendar of events and with Facilities Office to obtain authorization for use of university vehicles, campus facilities, and other resources for various activities/events.</li><li>Coordinate with student groups, campus wellness and other relevant departments to increase scope of services offered, visibility, and outcomes of campus events.</li><li>Collaborate with campus departments, alumni, and community organizations in the development of programs that connect A&amp;M-Texarkana with the community and student leadership development.</li><li>Coordinate Homecoming Royalty nominations with student organizations, which includes collecting nominations, and facilitating the voting process.</li><li>Oversee Student Life social media initiatives and student workers involved in social media campaigns.</li><li>Work in partnership with Student Success on first year student experiences.</li><li>Create campus traditions and cultivate current campus tradition programs and/or events.</li><li>Prepare monthly report and evaluation of activities and programs for the Director of Student Services.</li><li>Serve as campus administrator for Presence (Involve).</li><li>Promote school spirit and a sense of university pride.</li><li>Develop and facilitate programs and/or opportunities that promote school spirit, and support student growth.</li><li>Create and initiate student engagement events in collaboration with TAMUT athletics.</li><li>Must be able to work irregular hours in conjunction with scheduled activities/programs and to accommodate the needs of day and night students.</li><li>This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.</li></ul><p></p><p><b><u>KNOWLEDGE, SKILLS &amp; ABILITIES</u></b><b><u>:</u></b></p><p><b>Minimum Qualifications</b></p><ul><li>Bachelor’s degree in applicable field or equivalent combination of education and experience.</li><li>Six years of related experience in student activities</li><li>Knowledge of word processing, spreadsheet, and database applications.</li><li>Ability to multitask and work cooperatively with others.</li><li>Excellent verbal and written communication skills.</li></ul><p></p><p><b>Preferred Qualifications</b></p><ul><li>Master's Degree or coursework towards master's degree</li><li>Experience in organizing and coordinating university student activities/programs</li><li>Three years' work experience, preferably in student affairs, admissions, or related area</li><li>Management experience, including supervision and delegation of staff or student workers</li><li>Strong attention to detail with the ability to plan, organize, and execute programs or initiatives effectively</li><li>Demonstrated ability to build relationships and collaborate with students, faculty, staff, and external partners</li></ul><p></p><p> <b>Other Requirements</b></p><ul><li>Ability to travel occasionally and work beyond normal office hours and/or work on weekends</li><li>Ability to present information clearly and concisely</li><li>Effective decision-making skills</li><li>Ability to manage multiple tasks simultaneously</li><li>Strong organizational and record maintenance skills</li></ul><p></p><p><b><u>SUPERVISION OF PERSONNEL:</u></b></p><p>This position generally supervises employees.</p><p></p><p><b>OPEN UNTIL FILLED. </b> <span> </span><span>To ensure full consideration, applications must be submitted by <b>06/20/2025</b></span><b>.</b></p><p></p><p>To apply: Upload your cover letter, resume, and 3 professional reference's contact information with one reference being a supervisor/manager in the questionnaire section of your application.</p><p></p><p>Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact <a href="mailto:HR@tamut.edu" rel="noopener noreferrer" target="_blank">HR@tamut.edu</a>.</p><p></p><p>All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.</p><p></p><p><span>Equal <span>Opportunity/Veterans/Disability</span> Employer.</span></p>

application_url:
https://tamus.wd1.myworkdayjobs.com/en-US/TAMUT_External/job/Texarkana-TX/Assistant-Director--Student-Engagement_R-084116


ext_id: 2023321
published: 2025-05-28 00:00:00+00:00
title: Gardener I - Facilities Management and Campus Services (FMCS)
location: Pittsburgh, United States
experience_level: MI
language: en
has_remote: False
description:
<p></p><p></p><p><span>Carnegie Mellon University’s Facilities Management group is searching for a Gardener to join the team! This is an exciting opportunity if you thrive in an interesting work environment. Reporting to the Grounds Supervisor, you will contribute to the department in a variety of interesting ways, such as preparing and applying designated fertilizers, herbicides, and pesticides for treatment of plant, shrub, tree, and lawn conditions.</span></p><p></p><p><span>Here in Facilities Management &amp; Campus Services (FMCS), we work together to provide Service Excellence. Within FMCS exists the Facilities Management Services (FMS) group, the steward of the Pittsburgh campus, dedicates, maintains, replaces, and energizes with an eye towards cost control and environmental sustainability. We value: Dedication, Impact, Collaboration, Creativity, Kindness, Inclusion, Integrity, Sustainability and Safety, reflected in the value of our workforce and our community through the planning and execution of every facet of our work.</span></p><p></p><p><span>Core responsibilities will include:</span></p><ul><li><p><span>Performing the following grounds maintenance functions:</span> <span>Soil preparation, Pruning</span>, <span>Trimming</span>, <span>Cultivation</span>, <span>Weeding</span>, <span>Leaf and trash cleanup and removal</span></p></li><li><p><span>Preparing campus athletic fields and other designated grounds for event use.</span></p></li><li><p><span>Mows grass using a variety of equipment including tractor mounted or rotary mowers and towed gang mowers.</span></p></li><li><p><span>Operating trucks and other automotive equipment with attachments for plowing snow, sweeping, landscaping, and other various grounds and pavement maintenance tasks; and pavement maintenance tasks.</span></p></li><li><p><span>Under the direction of the Grounds Supervisor, prepares and applies designated fertilizers, herbicides, and pesticides for treatment of plant, shrub, tree, and lawn conditions.  </span></p></li><li><p><span>Requisition job parts and supplies.</span></p></li><li><p><span>Work diligently on assigned work and record time and other expenses associated with jobs accurately.</span></p></li><li><p><span>Complete all work safely and timely.</span></p></li><li><p><span>Performs other duties as assigned.</span></p></li></ul><p></p><p>Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.</p><p></p><p><span>You must demonstrate:</span></p><ul><li><p><span>Familiarity with plant materials.</span></p></li><li><p><span>Ability to operate various types of landscape equipment - tractor LBH, forklifts, etc.</span></p></li><li><p><span>Technical knowledge of accepted horticulture maintenance techniques </span></p></li><li><p><span>Tree climbing skills in accordance with I.S.A. standards (preferred).</span></p></li><li><p><span>Ability to work various shifts, work overtime and availability for call out work.</span></p></li><li><p><span>Full range of body motion.</span></p></li><li><p><span>Ability to move and work in confined spaces, up and down ladders and to work from ladders.</span></p></li></ul><ul><li><p><span>Ability to lift 40 pounds from ground to overhead.</span></p></li><li><p><span>Operate on and off-road vehicles in support of assigned work.</span></p></li><li><p><span>Travel to jobs over a 100+ acre campus with many hills and stairs.</span></p></li><li><p><span>Must be capable of effectively working outside during inclement conditions, adverse conditions and for extended periods of time. </span></p></li></ul><p></p><p><span>Qualifications:</span></p><p></p><p><b><span> Gardener I:</span></b></p><ul><li><p><span>High School diploma or GED required</span></p></li><li><p><span>Training as a Gardener through on the job field <span><span>experience required</span></span></span></p></li><li><p><span>Some level of formal coursework for <span><span>horticulture required</span></span></span></p></li><li><p><span>Minimum of three (3) years’ experience in the trade required, with experience in a large institutional (college, university, hospital, etc.) <span><span>setting preferred.</span></span></span></p></li><li><p><span>Must be a member of or agree to join Local #95 International Union of Operating Engineers within 90 days of onboarding.</span></p></li></ul><p></p><p><b><span>Gardener II:</span></b></p><p><span>In addition to the above associated requirements for Gardener I, to join at the Gardener II level requires the following additional certifications and experience:</span></p><ul><li><p><span>Minimum of four (4) years’ experience in the trade </span><span>required, with experience in a large institutional (college, university, hospital, etc.) <span><span>setting preferred.</span></span></span></p></li><li><p><span>Pesticide certification for the state of PA in categories 6,7 and 10 required</span></p></li></ul><p></p><p><b><span>Requirements:</span></b></p><ul><li><p><span>Successful Background Check</span></p></li><li><p>Motor Vehicle Records (conducted annually) </p></li><li><p><span>Pre-employment drug and alcohol screen</span></p></li><li><p><span>Fitness for duty assessment and pre-employment medical exam</span></p></li><li><p><span>Child Protective Clearance - Act 153</span></p></li><li><p><span>Valid PA driver's license</span></p></li></ul><p></p><p><b><span>Additional Information:</span></b></p><ul><li><p>This is a full-time (40 hours/week), non-exempt position based in Pittsburgh, PA.</p></li><li><p><b><span>Sponsorship</span></b>: Applicants for this position must <span><span><span>be currently legally</span></span></span> authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity</p></li><li><p>Must be a member of or agree to join Local #95 International Union of Operating Engineers within 90 days of onboarding.</p></li></ul><p></p><p></p><p></p><p><b>Joining the CMU team opens the door to an array of exceptional benefits.</b></p><p></p><p><b><a href="https://www.cmu.edu/hr/benefits/eligibility/index.html" rel="noopener noreferrer" target="_blank">Benefits eligible</a> employees enjoy a wide array of benefits including <a href="https://www.cmu.edu/hr/benefits/health-welfare/index.html" rel="noopener noreferrer" target="_blank"><span>comprehensive medical, prescription, dental, and vision insurance</span></a><span> </span>as well as a generous <a href="https://www.cmu.edu/hr/benefits/retirement-savings/index.html" rel="noopener noreferrer" target="_blank"><span>retirement savings program</span></a> with employer contributions. Unlock your potential with <a href="https://www.cmu.edu/hr/benefits/tuition/index.html" rel="noopener noreferrer" target="_blank"><span>tuition benefits</span></a>, take well-deserved breaks with ample <a href="https://www.cmu.edu/hr/benefits/time-away/pto.html" rel="noopener noreferrer" target="_blank"><span>paid time off</span></a> and observed <a href="https://www.cmu.edu/hr/benefits/time-away/holidays.html" rel="noopener noreferrer" target="_blank"><span>holidays</span></a>, and rest easy with life and accidental death and disability insurance. </b></p><p></p><p><b>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our <a href="https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html" rel="noopener noreferrer" target="_blank"><span>Family Concierge Team</span></a> to help navigate childcare needs, <a href="https://athletics.cmu.edu/recreation/facilities" rel="noopener noreferrer" target="_blank"><span>fitness center access</span></a><span>,</span> and much more!</b></p><p></p><p><b>For a comprehensive overview of the benefits available, explore our <a href="https://www.cmu.edu/hr/benefits/index.html" rel="noopener noreferrer" target="_blank"><span>Benefits page</span></a><span>.</span></b></p><p></p><p><b>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.</b></p><p></p><p><b>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!</b></p><p></p><p></p><p></p><p><b>Location</b></p>Pittsburgh, PA<p><b>Job Function</b></p>Non-Craft Trades (L95)<p><b>Position Type</b></p>Staff – Regular<p><b>Full Time/Part time</b></p>Full time<p><b>Pay Basis</b></p>Hourly<p><b>More Information: </b></p><ul><li><p>Please visit <b>“<a href="http://www.cmu.edu/jobs/why-cmu/index.html" rel="noopener noreferrer" target="_blank">Why Carnegie Mellon</a>” </b>to learn more about becoming part of an institution inspiring innovations that change the world. </p></li><li><p>Click <a href="https://www.cmu.edu/jobs/benefits-at-a-glance/" rel="noopener noreferrer" target="_blank">here</a> to view a listing of employee benefits</p></li><li><p><b>Carnegie Mellon University is an Equal Opportunity <span><span><span><span><span><span><span><span><span><span>Employer/Disability/Veteran</span></span></span></span></span></span></span></span></span></span></b>. </p></li><li><p><a href="https://www.cmu.edu/policies/administrative-and-governance/statement-of-assurance.html" rel="noopener noreferrer" target="_blank"><b>Statement of Assurance</b></a></p></li></ul><p></p>

application_url:
https://cmu.wd5.myworkdayjobs.com/en-US/CMU/job/Pittsburgh-PA/Gardener-I---Facilities-Management-and-Campus-Services--FMCS-_2023321


ext_id: 2023327
published: 2025-05-28 00:00:00+00:00
title: Sr. Assistant Director and Career Consultant School of Computer Science Graduate Students, CPDC
location: Pittsburgh, United States
experience_level: EN
language: en
has_remote: False
description:
<p></p><p></p><p>The Career and Professional Development Center (CPDC) is Carnegie Mellon University’s centralized career services center providing a comprehensive range of services, programs and materials focusing on career exploration and decision-making, professional development, experiential learning and employment assistance to meet today’s evolving and growing workplace and student goals of finding satisfying work. The CPDC has been recognized by the Princeton Review and Handshake as a leading university career development operation.</p><p></p><p>Are you someone who is passionate about making a positive impact? Our CPDC department is seeking an Sr. Assistant Director and Career Consultant to work with graduate students within the School of Computer Science (SCS) at CMU. This is an exciting opportunity for a motivated top performer with higher education and/or industry experience to demonstrate knowledge in a dynamic role within one of the most respected schools in the world.</p><p></p><p>In this role, you will work closely with the existing CPDC team serving technical graduate students and focus on career development initiatives for students within various departments within the School of Computer Science. The connected culture between the CPDC and the School of Computer Science allows for the opportunity to work independently in a fast-paced and dynamic environment. You will build and grow positive relationships, not only with students, but also with department heads, academic advisors, faculty, and employers. CMU retains students from diverse backgrounds, so cultural sensitivity and competencies are critical to this position.</p><p></p><p><b>Your primary responsibilities include:</b></p><ul><li><p>Assisting graduate students in assessing their career and professional development goals, building job search strategies, developing resumes, and practicing interviewing skills, etc. based on the CPDC Assess/Brand/Connect learning outcomes model</p></li><li><p>Creating, organizing and presenting career-related programs, workshops, career fairs and online learning content.</p></li><li><p>Cultivating potential and developing existing relationships with employers to understand industry trends and recruiting needs</p></li><li><p>Building and growing positive relationships with department heads, academic advisors, and faculty. Communicating openly and frequently with these partners</p></li><li><p>Some travel may also be required for employer outreach and development</p></li><li><p>Other duties as assigned</p></li></ul><p></p><p>Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.</p><p></p><p><b>Qualifications:</b></p><ul><li><p>Bachelor's degree required; Master's degree preferred</p></li><li><p><b>Required experience:</b> minimum 3-5 years of experience in college student development, career development, and/or counseling AND/OR in college recruiting or human resources management</p></li><li><p>Analytical, organizational, reasoning, and problem-solving skills required</p></li><li><p>In depth understanding of / experience with recruitment practices strongly preferred</p></li><li><p>Excellent oral and written communication skills – especially in communicating to audiences from different cultures</p></li><li><p>Ability to work independently on projects and function competently in a team environment required, time management and planning skills required</p></li><li><p>Experience with Handshake CRM software and online content delivery programs (ex: Canvas) preferred</p></li><li><p>A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.</p></li></ul><p></p><p><b><span>Requirements:</span></b></p><ul><li><p>Successful background check</p></li></ul><p></p><p><b><span>Additional Information:</span></b></p><ul><li><p><span>Work Posture: This position is operating on a hybrid schedule, with an on-campus/in office presence that fluctuates based on the academic calendar  </span></p></li><li><p><span>Typical work schedule is Monday-Friday from 8:30-5:00pm. </span>An alternate work schedule allowing for evening and weekend hours will be required on occasion.</p></li></ul><p></p><p><b>We will begin review of applications immediately and will continue until an appointment is made. Please include a letter of interest and a resume. </b></p><p></p><p></p><p></p><p><b>Joining the CMU team opens the door to an array of exceptional benefits.</b></p><p></p><p><b><a href="https://www.cmu.edu/hr/benefits/eligibility/index.html" rel="noopener noreferrer" target="_blank">Benefits eligible</a> employees enjoy a wide array of benefits including <a href="https://www.cmu.edu/hr/benefits/health-welfare/index.html" rel="noopener noreferrer" target="_blank"><span>comprehensive medical, prescription, dental, and vision insurance</span></a><span> </span>as well as a generous <a href="https://www.cmu.edu/hr/benefits/retirement-savings/index.html" rel="noopener noreferrer" target="_blank"><span>retirement savings program</span></a> with employer contributions. Unlock your potential with <a href="https://www.cmu.edu/hr/benefits/tuition/index.html" rel="noopener noreferrer" target="_blank"><span>tuition benefits</span></a>, take well-deserved breaks with ample <a href="https://www.cmu.edu/hr/benefits/time-away/pto.html" rel="noopener noreferrer" target="_blank"><span>paid time off</span></a> and observed <a href="https://www.cmu.edu/hr/benefits/time-away/holidays.html" rel="noopener noreferrer" target="_blank"><span>holidays</span></a>, and rest easy with life and accidental death and disability insurance. </b></p><p></p><p><b>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our <a href="https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html" rel="noopener noreferrer" target="_blank"><span>Family Concierge Team</span></a> to help navigate childcare needs, <a href="https://athletics.cmu.edu/recreation/facilities" rel="noopener noreferrer" target="_blank"><span>fitness center access</span></a><span>,</span> and much more!</b></p><p></p><p><b>For a comprehensive overview of the benefits available, explore our <a href="https://www.cmu.edu/hr/benefits/index.html" rel="noopener noreferrer" target="_blank"><span>Benefits page</span></a><span>.</span></b></p><p></p><p><b>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.</b></p><p></p><p><b>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!</b></p><p></p><p></p><p></p><p><b>Location</b></p>Pittsburgh, PA<p><b>Job Function</b></p>Career Planning and Placement<p><b>Position Type</b></p>Staff – Regular<p><b>Full Time/Part time</b></p>Full time<p><b>Pay Basis</b></p>Salary<p><b>More Information: </b></p><ul><li><p>Please visit <b>“<a href="http://www.cmu.edu/jobs/why-cmu/index.html" rel="noopener noreferrer" target="_blank">Why Carnegie Mellon</a>” </b>to learn more about becoming part of an institution inspiring innovations that change the world. </p></li><li><p>Click <a href="https://www.cmu.edu/jobs/benefits-at-a-glance/" rel="noopener noreferrer" target="_blank">here</a> to view a listing of employee benefits</p></li><li><p><b>Carnegie Mellon University is an Equal Opportunity <span><span><span><span><span><span><span><span><span><span>Employer/Disability/Veteran</span></span></span></span></span></span></span></span></span></span></b>. </p></li><li><p><a href="https://www.cmu.edu/policies/administrative-and-governance/statement-of-assurance.html" rel="noopener noreferrer" target="_blank"><b>Statement of Assurance</b></a></p></li></ul><p></p>

application_url:
https://cmu.wd5.myworkdayjobs.com/en-US/CMU/job/Pittsburgh-PA/Sr-Assistant-Director-and-Career-Consultant-School-of-Computer-Science-Graduate-Students--CPDC_2023327-1


ext_id: 2023339
published: 2025-05-28 00:00:00+00:00
title: Assistant Swimming and Strength Coach (Part-Time) – Athletics, Division of Student Affairs
location: Pittsburgh, United States
experience_level: MI
language: en
has_remote: False
description:
<p></p><p></p><p><span>Carnegie Mellon University’s department of Athletics is searching for a Part-Time Assistant Swimming and Strength Coach. </span><a href="https://www.cmu.edu/" rel="noopener noreferrer" target="_blank"><span>Carnegie Mellon University </span></a>has a world-renowned reputation with core values that reflect its commitment to hiring and retaining individuals with a diversity of talents, perspectives and experiences. A national research university, Carnegie Mellon is a member of the NCAA Division III and University Athletic Association. This position is a seasonal, part-time academic year appointment from September 1, 2025 - November 30, 2025 and January 1 - March 31, 2026.</p><p></p><p><b><span>Your core responsibilities will include:</span></b></p><ul><li><p><span>Assist with skill instruction, motivation and ability to conduct practice sessions under direction of the head coach </span></p></li><li><p><span>Assist head coach with planning, implementation, and supervision of dryland training and weight training practice sessions</span></p></li><li><p><span>Demonstrate sincere interest in personal, academic, and athletic progress of student athletes </span></p></li><li><p><span>Exhibit supportive and cooperation behavior pursuing sport programs goals as set by head coach</span></p></li><li><p><span>Demonstrate leadership ability and professional behavior when dealing with student athletes</span></p></li><li><p><span>Other duties as assigned</span></p></li></ul><p></p><p><b><span>For consideration, all applications must include a resume, cover letter, and references.</span></b></p><p></p><p><span>Adaptability, excellence, and passion are vital qualities within the Department of Athletics and Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.</span></p><p></p><p><b><span><span>Qualifications: </span></span></b></p><ul><li><p><span>Bachelor’s degree required </span></p></li><li><p><span>1-3 years previous coaching experience required; prior strength and conditioning coaching experience preferred</span></p></li><li><p>A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.</p></li></ul><p></p><p><b><span>Requirements:</span></b></p><ul><li><p><span>Successful Pre-Employment Background Check</span></p></li><li><p><span>Child Protection Clearances (Act 153)</span></p></li><li><p><span>Motor Vehicle Records (MVR) </span></p></li></ul><p></p><p></p><p></p><p><b>Joining the CMU team opens the door to an array of exceptional benefits.</b></p><p></p><p><b><a href="https://www.cmu.edu/hr/benefits/eligibility/index.html" rel="noopener noreferrer" target="_blank">Benefits eligible</a> employees enjoy a wide array of benefits including <a href="https://www.cmu.edu/hr/benefits/health-welfare/index.html" rel="noopener noreferrer" target="_blank"><span>comprehensive medical, prescription, dental, and vision insurance</span></a><span> </span>as well as a generous <a href="https://www.cmu.edu/hr/benefits/retirement-savings/index.html" rel="noopener noreferrer" target="_blank"><span>retirement savings program</span></a> with employer contributions. Unlock your potential with <a href="https://www.cmu.edu/hr/benefits/tuition/index.html" rel="noopener noreferrer" target="_blank"><span>tuition benefits</span></a>, take well-deserved breaks with ample <a href="https://www.cmu.edu/hr/benefits/time-away/pto.html" rel="noopener noreferrer" target="_blank"><span>paid time off</span></a> and observed <a href="https://www.cmu.edu/hr/benefits/time-away/holidays.html" rel="noopener noreferrer" target="_blank"><span>holidays</span></a>, and rest easy with life and accidental death and disability insurance. </b></p><p></p><p><b>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our <a href="https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html" rel="noopener noreferrer" target="_blank"><span>Family Concierge Team</span></a> to help navigate childcare needs, <a href="https://athletics.cmu.edu/recreation/facilities" rel="noopener noreferrer" target="_blank"><span>fitness center access</span></a><span>,</span> and much more!</b></p><p></p><p><b>For a comprehensive overview of the benefits available, explore our <a href="https://www.cmu.edu/hr/benefits/index.html" rel="noopener noreferrer" target="_blank"><span>Benefits page</span></a><span>.</span></b></p><p></p><p><b>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.</b></p><p></p><p><b>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!</b></p><p></p><p></p><p></p><p><b>Location</b></p>Pittsburgh, PA<p><b>Job Function</b></p>Athletics<p><b>Position Type</b></p>Seasonal (Fixed Term)<p><b>Full Time/Part time</b></p>Part time<p><b>Pay Basis</b></p>Salary<p><b>More Information: </b></p><ul><li><p>Please visit <b>“<a href="http://www.cmu.edu/jobs/why-cmu/index.html" rel="noopener noreferrer" target="_blank">Why Carnegie Mellon</a>” </b>to learn more about becoming part of an institution inspiring innovations that change the world. </p></li><li><p>Click <a href="https://www.cmu.edu/jobs/benefits-at-a-glance/" rel="noopener noreferrer" target="_blank">here</a> to view a listing of employee benefits</p></li><li><p><b>Carnegie Mellon University is an Equal Opportunity <span><span><span><span><span><span><span><span><span><span>Employer/Disability/Veteran</span></span></span></span></span></span></span></span></span></span></b>. </p></li><li><p><a href="https://www.cmu.edu/policies/administrative-and-governance/statement-of-assurance.html" rel="noopener noreferrer" target="_blank"><b>Statement of Assurance</b></a></p></li></ul><p></p>

application_url:
https://cmu.wd5.myworkdayjobs.com/en-US/CMU/job/Pittsburgh-PA/Assistant-Swimming-and-Strength-Coach--Part-Time----Athletics--Division-of-Student-Affairs_2023339


ext_id: JR00111202
published: 2025-05-29 00:00:00+00:00
title: IT Project Manager
location: Sun Life Singapore
experience_level: MI
language: en
has_remote: False
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><p>Please enter the <span><b>external</b></span> job description here (remove this line)</p><p></p><p><b>Job description (heading) /  Description du poste (titre)</b></p><ul><li><p>Reporting to the Head of IT, you will manage complex IT projects while applying your extensive business analysis background to bridge business needs with technical solutions. You'll play a critical role in transforming business requirements into actionable user stories and support quality assurance processes throughout the development lifecycle.</p></li></ul><p></p><p><b>Preferred skills (heading) / Compétences particulières (titre</b>)</p><ul><li>Project Management certifications (PMP, Prince2, or equivalent)</li><li>Business Analysis certifications (CBAP, CCBA, or equivalent)</li><li>Proficiency in project management tools (MS Project, Jira, Confluence, Trello, Figma)</li><li>Experience with requirement management tools (IBM Rational RequisitePro, Modern Requirements, Jama)</li><li>Knowledge of Agile and Waterfall methodologies</li><li>Familiarity with insurance core systems (Policy Administration, Claims, Billing)</li><li>Understanding of Business Process Modeling tools (Visio, Miro)</li><li>Experience with test management tools (TestRail, qTest, Zephyr)</li></ul><p></p><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent communication and presentation skills</li><li>Ability to influence without authority</li><li>Detail-oriented with exceptional organizational capabilities</li><li>Adaptable to changing priorities and requirements</li></ul><p></p><p><b>Qualifications (heading) / Compétences (titre)</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Business Administration or related field</li><li>4+ years of experience in IT project management or Senior Business Analyst, with at least 5 years specifically in the insurance industry</li><li>Proven track record as a Senior Business Analyst transitioning to project management</li><li>Extensive experience in Life insurance and HNW product development and enhancement projects</li><li>Strong understanding of insurance business processes including underwriting, claims, policy administration, and regulatory compliance</li><li>Demonstrated ability to translate business needs into requirements then into technical specifications</li><li>Deep knowledge on sprint backlog creation and prioritization</li><li>Experience supporting QA teams with test case development and execution</li><li>Excellent stakeholder management skills with ability to communicate effectively at all levels</li></ul><p></p><p><b>Responsibilities (heading) / Responsabilités (titre)</b></p><ul><li>Lead IT projects through the complete development lifecycle, from inception to deployment and post-implementation review</li><li>Transform complex business requirements into detailed user stories, acceptance criteria, and functional specifications</li><li>Facilitate workshops and requirements gathering sessions with business stakeholders across departments</li><li>Support testing teams in creating comprehensive test cases and scenarios based on business requirements</li><li>Manage project scope, schedule, budget, and resources to ensure timely delivery</li><li>Coordinate cross-functional teams including developers, testers, business users, and external vendors</li><li>Provide regular status reports and updates to senior management and key stakeholders</li><li>Identify and mitigate project risks and issues proactively</li><li>Drive continuous improvement initiatives for project delivery methodologies</li></ul><p></p><p><b>Job Category:</b></p>Project Management - Process<p></p><p><b>Posting End Date:</b></p>29/06/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Sun-Life-Singapore/IT-Project-Manager_JR00111202


ext_id: JR00107929
published: 2025-05-28 00:00:00+00:00
title: Health & Risk Solutions, Sales Enablement Consultant
location: Sun Life Wellesley, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.</p><p></p><p><a href="https://www.sunlife.com/us/en/" rel="noopener noreferrer" target="_blank">Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. </a> </p><p></p><p><b>Job Description: </b></p><p>Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.</p><p></p><p><b>The opportunity: </b>The Sun Life U.S. Health and Risk Solutions Go-to-Market Strategy team is looking for a proactive, collaborative, and dynamic team player to help us to grow our presence and brand in the market through Sales Enablement initiatives. To support our ambitious growth goals, the <b>Sales Enablement Consultant</b> will be responsible for producing and developing sales enablement tools as well as driving the continued success of our resources. The Sales Enablement Consultant will have exposure to multiple initiatives working cross functionally across not only the Go-to-Market team but the entire Health and Risk Solutions organization. The individual will work with other sales enablement team members to drive forward new solution launches, distribution feedback gathering, and sales tool development.</p><p></p><p><b>How you will contribute:</b></p><ul><li>Assist in management of sales enablement resources, including evaluation, design and production of our tools.</li><li>Develop and maintain suite of digital experiences focused on promoting Sun Life’s value proposition</li><li>Measure the success of our sales tools through dashboards and reporting both within and outside of Salesforce, providing metrics to determine recommendations for improved utilization or necessary enhancements</li><li>Support increased customization and personalization for our distribution team throughout the sales process</li><li>Collaborate with marketing, client management, and other Health and Risk Solution teams to support existing and emerging sales-focused initiatives</li><li>Build relationships across our distribution team, gathering feedback throughout the year to uncover opportunities and novel insights</li></ul><p></p><p><b>What you will bring with you:</b></p><ul><li>Ability to work with a diverse range of people</li><li>Bachelor’s degree in Sales, Marketing, Business, or related field, preferred</li><li>2+ years of experience in a sales, marketing or insurance role</li><li>Proficiency in Microsoft Office, specifically Excel</li><li>Insurance or healthcare industry experience preferred</li><li>Experience with salesforce or other digital sales tools preferred</li><li>Stop-Loss insurance experience a plus</li><li>Highly motivated, adaptable, self-starter with the desire to grow and learn</li><li>Strong execution skills and production of detail-oriented sales collateral</li><li>Willingness to contribute to a dynamic team and assist outside defined role when needed</li><li>Prioritization skills, focused on managing multiple projects with demanding deadlines</li><li>Success with relationship building and collaboration, with the ability to work both independently and within teams</li><li>Strong organizational and time management skills, able to work on multiple projects</li><li>Desire to learn and build strong “test and learn” skills</li></ul><p></p><p><b>Salary: </b></p><p>$61,800-$92,700</p><p></p><p>At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.</p><p></p><p>Not ready to apply yet but want to stay in touch?   <a href="https://pages.beamery.com/sunlifecareers/page/join-sunlife-us" rel="noopener noreferrer" target="_blank">Join our talent community</a> to stay connected until the time is right for you! </p><p></p><p>We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.</p><p></p><p><b>Life is brighter when you work at Sun Life</b></p><p>At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&amp;D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our <a href="https://www.sunlife.com/us/en/about/careers/our-benefits/" rel="noopener noreferrer" target="_blank">benefits</a> and <a href="https://www.sunlife.com/us/en/about/inclusion-at-sun-life/recognition-and-partnerships/" rel="noopener noreferrer" target="_blank">recognition</a> within our communities.</p><p></p><p><span><span>We will </span>make reasonable accommodation<span>s</span> to <span>the </span>known physical or mental limitation<span>s</span> of otherwise-qualified individuals with disabilities or special disabled veterans<span>,</span> unless the accommodation would impose an undue hardship on the operation of our business. Please email <a href="mailto:thebrightside@sunlife.com?subject=thebrightside%40sunlife.com" rel="noopener noreferrer" target="_blank"><span><span>thebrightside@sunlife.com</span></span></a> to request an accommodation.</span></p><p></p><p>For applicants residing in California, please read our employee <a href="https://www.sunlife.com/sl/pslf-united-states/en/privacy/respecting-your-privacy-in-the-united-states/privacy-policy-and-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">California Privacy Policy and Notice.</a></p><p></p><p><span>We do not require or administer lie detector tests as a condition of employment or continued </span><span>employment.</span></p><p></p><p>Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.</p><p></p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p></p><p><b>Job Category: </b></p>Product<p></p><p><b>Posting End Date: </b></p>29/06/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Wellesley-Hills-Massachusetts/Health---Risk-Solutions--Sales-Enablement-Consultant_JR00107929


ext_id: JR00108526
published: 2025-05-28 00:00:00+00:00
title: Sr. Application Developer, DentaQuest
location: DQ Milwaukee WI, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.</p><p></p><p><a href="https://www.sunlife.com/us/en/" rel="noopener noreferrer" target="_blank">Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. </a> </p><p></p><p><span>DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.</span></p><p></p> <br/><p><b>Job Description: </b></p><p><b><span>Location</span></b><b><span>:</span></b><span><span> </span></span><span><span>We support US flexible working arrangements in the contiguous 48 states.</span></span><span> </span></p><p><span><span> </span></span><span> </span></p><p><span><span>At Sun Life, we look for optimistic people who want to make life brighter for our </span><span>Clients</span><span>. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, </span><span>you’ll</span><span> be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.</span></span><span> </span></p><p><span> </span></p><p><b><span>The </span><span>o</span><span>pportunity:</span></b><span> </span></p><p>The Sr. Developer improves and implements technical solutions. This role leverages technical expertise in database applications, ETL processes, and automation in support of internal and external customer's data exchange and integration needs.</p><p></p><p><b>**Individual must work 8:00AM - 5:00PM PST time zone. </b></p><p></p><p><b><span>How you will contribute:</span></b><span> </span></p><ul><li><p>Develop complex data extracts, applications, and ad-hoc queries as requested by internal and external customers using SQL, SSIS, Informatica, and .NET technologies. Requests include custom flat files, EDI, user applications, and a significant focus on healthcare encounters and HIPAA X12 transactions: 277, 835, 837, 997, 999, TA1.</p></li><li><p>Maintain the production Business Intelligence products and solutions, including resolving production issues and responding quickly to priority problems</p></li><li><p>Research, troubleshoot, and resolve data issues impacting extract delivery.</p></li><li><p>Work closely with Business Systems Analysts to understand requirements regarding solutions; ensure data quality and match-back to core systems transaction results.</p></li><li><p>Collaborate on the definition, development, and maintenance of standards and processes.</p></li><li><p>Drive continuous improvement and automation in BI solutions and processes.</p></li><li><p>Support DentaQuest goals and objectives by working closely with management team to deliver value to the business.</p></li><li><p>Other duties as needed or required.</p></li></ul><ul></ul><p><b><span>What you will bring with you</span></b><b><span>:</span></b><span> </span></p><ul><li><p>BS degree in Business, Computer Science, Engineering, Information Systems, or related field (or equivalent experience)</p></li><li><p>2 years as a Developer, Data Analyst, or equivalent implementing technical solutions (extracts, middleware, stored procedures, EDI, ETL packages)</p></li><li><p>Experience with SQL Server, Transact SQL and SQL Server Integration Services (SSIS), and highly desirable - Informatica, C#, and XML.</p></li><li><p>Managed file transfer automation experience: FTP, SFTP, PGP</p></li><li><p>Expert knowledge of relational database applications and data query protocols (SQL Server, Structured Query Language)</p></li><li><p>Demonstrated ability to drive to deadlines, balancing multiple priorities, and ensuring quality standards.</p></li><li><p>Excellent analytical, problem-solving, and innovative thinking skills.</p></li><li><p>Desired experience with encounters or claims, business analysis experience in healthcare, preferably managed care or Medicaid.</p></li><li><p>Desired knowledge of dental or medical insurance claims processing including:</p><ul><li><p>Hands on experience with HIPAA X12 EDI transaction formats including: 277, 835, 837, 997, 999, TA1</p></li><li><p>Familiarity with appropriate handling of PHI data</p></li></ul></li><li><p>Required to attend additional training as requested/deemed necessary</p></li></ul><p></p><p><span><span>Do you see yourself in this role even if you </span><span>haven’t</span><span> checked all the boxes above? We welcome all talented candidates and are committed to a culture that </span><span>represents</span><span> diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.</span></span><span> </span></p><p><span><span> </span></span><span> </span></p><p><span><span>Not ready to apply yet but want to stay in touch? </span></span><a href="https://pages.beamery.com/sunlifecareers/page/join-us-canada?bitglass_csp=1" rel="noopener noreferrer" target="_blank"><u><span>Join our talent community</span></u></a><span><span> to stay connected until the time is right for you!</span></span><span> </span></p><p><span> </span></p><p><b><span>Life is brighter when you work at Sun Life</span></b><span> </span></p><ul><li><p><span><span>Excellent benefits and wellness programs to support the three pillars of your well-being – mental, </span><span>physical</span><span> and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&amp;D insurance as well as disability programs and more</span></span><span> </span></p></li><li><p><span><span>Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account </span></span><span> </span></p></li><li><p><span><span>A flexible work environment with a friendly, caring, collaborative and inclusive culture </span></span><span> </span></p></li><li><p><span><span>Great Place to Work® Certified in Canada and the U.S. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running</span></span><span> </span></p></li></ul><p><span><span> </span></span><span> </span></p><p><span><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</span></span><span> </span></p><p></p><p>Salary Range: $98,400 - $147,600<br/><br/>At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.</p><p><span> </span></p><p><span><span>Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at </span></span><u><span>www.sunlife.com/us</span></u><span><span> to learn more.</span></span><span> </span></p><p><span> </span></p><p><span><span>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.</span></span><span><span> </span></span><span> </span></p><p><span> </span></p><p><span><span>#</span><span>LI-</span><span>remote</span><span> </span></span></p><p><span> </span></p><p><span> </span></p><p></p><p>Not ready to apply yet but want to stay in touch?   <a href="https://pages.beamery.com/sunlifecareers/page/join-sunlife-us" rel="noopener noreferrer" target="_blank">Join our talent community</a> to stay connected until the time is right for you! </p><p></p><p>We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.</p><p></p><p><b>Life is brighter when you work at Sun Life</b></p><p>At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&amp;D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our <a href="https://www.sunlife.com/us/en/about/careers/our-benefits/" rel="noopener noreferrer" target="_blank">benefits</a> and <a href="https://www.sunlife.com/us/en/about/inclusion-at-sun-life/recognition-and-partnerships/" rel="noopener noreferrer" target="_blank">recognition</a> within our communities.</p><p></p><p><span><span>We will </span>make reasonable accommodation<span>s</span> to <span>the </span>known physical or mental limitation<span>s</span> of otherwise-qualified individuals with disabilities or special disabled veterans<span>,</span> unless the accommodation would impose an undue hardship on the operation of our business. Please email <a href="mailto:thebrightside@sunlife.com?subject=thebrightside%40sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></a> to request an accommodation.</span></p><p></p><p>For applicants residing in California, please read our employee <a href="https://www.sunlife.com/sl/pslf-united-states/en/privacy/respecting-your-privacy-in-the-united-states/privacy-policy-and-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">California Privacy Policy and Notice.</a></p><p></p><p><span>We do not require or administer lie detector tests as a condition of employment or continued </span><span>employment.</span></p><p></p><p>Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.</p><p></p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera</span>n.</p><p></p><p><b>Job Category: </b></p>IT - Application Development<p></p><p><b>Posting End Date: </b></p>05/06/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Milwaukee-Wisconsin/Sr-Application-Developer--DentaQuest_JR00108526


ext_id: JR00111806
published: 2025-05-28 00:00:00+00:00
title: Prospr Advisor
location: Sun Life Toronto One York, Canada
language: en
has_remote: False
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><b>Attention: </b><b>**This role is to work a later shift (12PM-8PM) Monday-Friday </b><p>Be part <span><span>of a unique change!..At</span></span> Sun Life Financial the client is at the center of everything we do. As an LLQP and IFIC certified Prospr Advisor your work will directly contribute to our mission of helping clients achieve lifetime financial security and live healthier lives.  </p><p></p><p>As a member of our dynamic team, you will provide holistic Life, Health and Wealth solutions for new and existing clients. You are a team player who enjoys helping Canadians meet their short and long-term financial goals. Are you a solution <span><span>oriented and effective communicator,</span></span> who uses active listening to understand client needs and provide tailored and timely recommendations; and you thrive in a work environment committed to continuous improvement, personal growth, and your professional development? </p><p></p><p>Above all, you do get satisfaction and enjoyment in helping others? If so, <b>apply or reach out to our recruiter Katy today! </b> She's friendly, available for all your questions and has a lot of information to share since she's been recruiting for Prospr since it was first established in 2019.</p><p></p><p><b><span><span>Why join our</span></span> team under the sun? The reasons are as diverse as the people who work here. Here are some examples of what’s in it for you:</b> </p><ul><li><p>Work under a hybrid model where you get to balance home and life by collaborating with your peers and managers in our Sun Life offices located in downtown Toronto a few days per week.</p></li><li><p><span><span>Competitive Salary</span></span> and annual incentive plan  </p></li><li><p>A Comprehensive benefits package which includes:</p></li></ul><p>-Medical, dental, life, and disability insurance </p><p>-Employee matched pension plan </p><p>-Stock purchase plan </p><p>-3 weeks paid vacation </p><ul><li><p>Licensing fees covered </p></li><li><p>The opportunity to work in an environment committed to continuous improvement as well as personal growth and career development </p></li><li><p>The ability to be part of a <span><span>new and evolving Prospr</span></span> Team – you will be contributing to shaping the future of the business! </p></li><li><p><span><span>The chance to</span></span> work in a positive, dynamic, and collaborative work environment where you are encouraged to share your ideas and be heard </p></li></ul><p></p><p><u><b>Reporting to the Manager, Prospr, what will you do? </b></u><br/>•    Proactively call and take calls from new and existing insurance and investment clients, with the goal of providing holistic advice </p><p>•    Engage with individual insurance and investment clients over the phone and through digital tools; with a focus of identifying needs and recommending solutions aligned with their goals </p><p>•    Assess clients’ financial needs and recommend an appropriate investment and/or insurance solution to meet those needs <br/>•    Help clients be ‘retirement ready’ through the use of planning tools. <br/>•    Conduct investment risk assessments and provide solutions aligned with their investment profile <br/>•    Work closely with Branch Manager and support teams to stay current on product and regulatory updates <br/>•    Maintain registration and licensing in good standing as an MFDA Dealing representative and Insurance Advisor across all provinces and territories in Canada  <br/>•    Contribute to the team’s ongoing success by identifying continuous improvement opportunities to help improve the client experience, and products and services offered   <br/>•    Foster and participate in a work environment which values people, invites creativity, celebrates learning and accountability and encourages employee engagement </p><p></p><p><u><b>What do you need to succeed? </b></u></p><p><br/>•   Bachelor degree or 2+ years of relevant <span><span>experience  </span></span><br/>•    Valid sales and service <span><span>experience (preferably</span></span> in insurance)<br/>•    Strong knowledge and passion of retail insurance and investment products <br/>•    Experience doing business over the phone <br/>•    Strong knowledge and understanding of Mutual Fund Industry, Compliance and Dealer Operations practices <br/>•    Availability on a variable schedule Monday to Friday between 8am to 8pm </p><p>•    Excellent communication skills, both written and verbal </p><p>•    Strong relationship building skills</p><p>•    Strong problem solving skills <br/>•    Adaptable and resourceful</p><p><span><span>•   Bilingualism</span></span> (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.</p><p></p><p><b>Required Licensing:</b></p><p></p><p>•    A valid and active Life License (LLQP) or Insurance of person license in Quebec (1a)<br/>•    A completed CSC or IFIC course</p><p></p><p><b>Assets:</b></p><p><br/>•    CFP/Fin. Pl. designation <br/>•    Experience in blended or outbound Call Centre or telephone servicing <br/>•    Sun Life Individual Insurance and Investment product knowledge <br/>•    Experience using Salesforce.com for client relationship management <br/>•    Ability to leverage digital tools to create engaging client interactions <br/> <br/><b>**</b>base compensation for this role typically ranges between $60 000 and $62 000 annually</p><p></p><p><span>The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. </span></p><p></p><p>Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.</p><p></p><p>Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to <a href="mailto:thebrightside@sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p><p></p><p>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.</p><p></p><p>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</p><p></p><p><b>Salary Range:</b></p>58,000/58 000 - 97,000/97 000<p></p><p><b>Job Category:</b></p>Sales - Client Relationship Management<p></p><p><b>Posting End Date:</b></p>07/06/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Toronto-Ontario/Prospr-Advisor_JR00111806-2


ext_id: JR00111740
published: 2025-05-28 00:00:00+00:00
title: Disability Case Manager
location: Sun Life Edmonton, Canada
experience_level: MI
language: en
has_remote: False
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><h1>Make a Meaningful Impact on Health and Recovery</h1><p>Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.<br/>We’re looking for empathetic, analytical, and strategic thinkers—especially those with frontline healthcare experience—who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.</p><p></p><h2>What You’ll Do</h2><ul><li>Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.</li><li>Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.</li><li>Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.</li><li>Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.</li><li>Build strong, trust-based relationships with clients, employers, and healthcare providers.</li><li>Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.</li></ul><p></p><h2>What Sets You Apart</h2><ul><li>Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)</li><li>Bachelor’s degree in Healthcare, Kinesiology or Business</li><li>3 to 5 years of professional experience, ideally in healthcare or case management</li><li>Demonstrated strength in these key skills:<br/>  - Emotional Intelligence<br/>  - Crisis Intervention<br/>  - Case Management<br/>  - Rehabilitation Techniques<br/>  - Analytical Skills<br/>  - Critical Thinking</li></ul><p></p><h2>What You Need to Succeed</h2><ul><li>Strong analytical and decision-making skills</li><li>Resilience and adaptability in fast-paced, emotionally complex situations</li><li>Comfort with digital tools and multiple platforms</li><li>A collaborative, team-first mindset</li></ul><p></p><h2>Why Join Us?</h2><ul><li>A comprehensive training program and continuous learning opportunities</li><li>A supportive, inclusive, and purpose-driven culture</li><li>Competitive compensation, benefits, and wellness programs</li><li>Opportunities for career growth and internal mobility</li><li>A chance to make a real difference in people’s lives</li></ul><p></p><h2>Curious about the role?</h2><p>Follow a day in the life of a Sun Life DCM: [LinkedIn Post](<a href="https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&amp;utm_medium=member_desktop" rel="noopener noreferrer" target="_blank"><span><span>https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&amp;utm_medium=member_desktop</span></span></a> )</p><p></p><p><span>LI-Hybrid</span></p><p></p><p><span>The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. </span></p><p></p><p>Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.</p><p></p><p>Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to <a href="mailto:thebrightside@sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p><p></p><p>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.</p><p></p><p>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</p><p></p><p><b>Salary Range:</b></p>58,000/58 000 - 97,000/97 000<p></p><p><b>Job Category:</b></p>Claims - Life &amp; Disability<p></p><p><b>Posting End Date:</b></p>12/06/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Edmonton-Alberta/Disability-Case-Manager_JR00111740


ext_id: JR00109600
published: 2025-05-28 00:00:00+00:00
title: Disability Case Manager
location: Calgary Group Benefits, Canada
experience_level: MI
language: en
has_remote: False
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p></p><p><b>Job Description:</b></p><h1>Make a Meaningful Impact on Health and Recovery</h1><p>Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.<br/>We’re looking for empathetic, analytical, and strategic thinkers—especially those with frontline healthcare experience—who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.</p><p></p><h2>What You’ll Do</h2><ul><li>Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.</li><li>Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.</li><li>Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.</li><li>Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.</li><li>Build strong, trust-based relationships with clients, employers, and healthcare providers.</li><li>Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.</li></ul><p></p><h2>What Sets You Apart</h2><ul><li>Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)</li><li>Bachelor’s degree in Healthcare, Kinesiology or Business</li><li>3 to 5 years of professional experience, ideally in healthcare or case management</li><li>Demonstrated strength in these key skills:<br/>  - Emotional Intelligence<br/>  - Crisis Intervention<br/>  - Case Management<br/>  - Rehabilitation Techniques<br/>  - Analytical Skills<br/>  - Critical Thinking</li></ul><p></p><h2>What You Need to Succeed</h2><ul><li>Strong analytical and decision-making skills</li><li>Resilience and adaptability in fast-paced, emotionally complex situations</li><li>Comfort with digital tools and multiple platforms</li><li>A collaborative, team-first mindset</li></ul><p></p><h2>Why Join Us?</h2><ul><li>A comprehensive training program and continuous learning opportunities</li><li>A supportive, inclusive, and purpose-driven culture</li><li>Competitive compensation, benefits, and wellness programs</li><li>Opportunities for career growth and internal mobility</li><li>A chance to make a real difference in people’s lives</li></ul><p></p><h2>Curious about the role?</h2><p>Follow a day in the life of a Sun Life DCM: [LinkedIn Post](<a href="https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&amp;utm_medium=member_desktop" rel="noopener noreferrer" target="_blank"><span>https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&amp;utm_medium=member_desktop</span></a> )</p><p></p><p><span>LI-Hybrid</span></p><p></p><p>When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.</p><p></p><p>In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.</p><p></p><p>Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.</p><p></p><p>Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to <a href="mailto:thebrightside@sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></a>.</p><p></p><p>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.</p><p></p><p>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</p><p></p><p></p><p><b>Job Category:</b></p>Claims - Life &amp; Disability<p></p><p><b>Posting End Date:</b></p>12/06/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Calgary-Alberta/Disability-Case-Manager_JR00109600


ext_id: JR00110885
published: 2025-05-28 00:00:00+00:00
title: Provider Network Intelligence Analyst, DentaQuest
location: Sun Life Wellesley, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.</p><p></p><p><a href="https://www.sunlife.com/us/en/" rel="noopener noreferrer" target="_blank">Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. </a> </p><p></p><p><span>DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.</span></p><p></p> <br/><p><b>Job Description: </b></p><p><span><span>Sun Life embraces a hybrid work model that balances in-office </span></span><span><span>collaboration with the flexibility of </span></span><span><span>virtual work.</span></span></p><p></p><p><b><span>The opportunity:</span></b><span><span> </span></span><span> </span></p><p>Responsible for developing tactical and strategic recommendations for optimization of profitability, clinical performance, member and provider satisfaction and client satisfaction by leveraging analytic tools, financial models and reports. Conducts and manages procurement of analysis based on claims, provider, member, group and related data to derive new knowledge from DentaQuest’s operational, financial and clinical databases. Will organize, support efforts to measure, analyze and report on trends enterprise-wide related to utilization, reimbursements, access to care, cost management, and other high-level metrics to identify and promote strategies to positively influence access to quality, cost and improved program performance. This position will also work with other areas of the company, including Underwriting, Clinical Management and Client &amp; Provider Engagement to assist in the understanding of program cost and network trends impacting profitability and to recommend strategies for improvement wherever possible.</p><p></p><p><b><span>How you will contribute:</span></b><span><span> </span></span><span> </span></p><ul><li><p>Responsible for tactical and strategic partnership with the CPE team in identifying, interpreting, prioritizing, designing and procuring analyses to help guide business decisions.</p></li><li><p>Responsible for partnering with business and clinical teams and other internal clients and resources to enable and execute impactful, accurate business analytics.</p></li><li><p>Develop and maintain deep understanding of financial performance metrics with an eye toward identifying and addressing areas of opportunity or risk.</p></li><li><p>Create, generate and maintain reports related to network composition and/or expansion through MS-Excel, MS-Access, SQL, SAS, Power BI and Quest Analytics. Populate and analyze operational reports as needed for filling RFP, RFR, and/or any network expansion requirements.</p></li><li><p>Maintains current knowledge of DentaQuest benefits, provider reimbursement methodologies, provider contracts, State regulations, claims adjudication and other party liability procedures.</p></li><li><p>Responsible for the structure, design, and integrity of all data within Network Development Provider and Reimbursement database.</p></li><li><p>Develop a strong understanding of analytical tools and models to provide analysis of client and provider data.</p></li><li><p>Lead analytical projects and coordinate with other team members, including programmers to deliver on internal client needs.</p></li><li><p>Analyze current cost management practices and help to define best practices for:</p><ul><li><p>Outcome measurement</p></li><li><p>Provider optimization</p></li><li><p>Benefit structures and algorithms</p></li><li><p>System edits, outlier trends, UM and UR</p></li><li><p>Member behavior management</p></li></ul></li><li><p>Monitor and track provider reimbursements to identify strategies to ensure access and profitability targets are met in a manner that is consistent with quality, cost effective care.</p></li><li><p>Work with other internal departments as necessary to develop strategies and programs to manage dental costs within each market to assure profitability and budgetary goals.</p></li><li><p>Provide support to internal business partners to increase their overall understanding of cost analysis and therefore increase the business partners’ ability to make independent assessments.</p></li><li><p>Utilize Microsoft Office products to prepare client-friendly materials that comprehensively represent cost data.</p></li><li><p>Provide recommendations on policies, objectives and initiatives. </p></li><li><p>Evaluate and suggest changes as necessary to optimize processes and efficiencies.</p></li><li><p>Participate in special projects as needed or requested.</p></li><li><p>Analyze leased network data (Dentemax, Careington, Other), as well as DCP data</p></li><li><p>Evaluate partnership network data (UHC, Other, DSO)</p></li><li><p>Provider fee data – all</p><ul><li><p>Net effective discount calc</p></li><li><p>Fair Health data</p></li><li><p>By product: Medicare Advantage, Exchange, D2C, EPO, PPO</p></li></ul></li></ul><ul><li><p>Collect data for use in RFP data/Bid data analysis and prep</p></li></ul><ul><li><p>Other duties as needed or required.</p></li></ul><p></p><p><span><span> </span></span><b><span>What you will bring with you:</span></b><span><span> </span></span><span> </span></p><p><b>Required:</b></p><p></p><ul><li><p>Bachelor’s degree in Computer Science, Math, Finance or business-related field or equivalent experience.</p></li><li><p>3 years’ experience in complex data management, analysis and reporting to include experience with combining clinical and financial data.</p></li><li><p>Demonstrated project and client management expertise.</p></li><li><p>Expert at presenting complex analytic methodology, interpretation and recommendations to diverse senior-level audiences through visual, verbal and written deliverables.</p></li><li><p>Expert at identifying appropriate analytic approaches to solve broad business challenges.</p></li><li><p>Experience with database and business intelligence tools.</p></li><li><p>Strong experience in statistical methods and concepts required.</p></li><li><p>Demonstrated ability to analyze, solve and interpret complex problems.</p></li><li><p>Knowledge of provider reimbursement methodologies.</p></li><li><p>Excellent PC skills with proficiency in MS Office products (Excel, Access, Word, PowerPoint) are essential.</p></li><li><p>Strong customer service and analytical skills.</p></li><li><p>Strong project management and process improvement skills.</p></li><li><p>Ability to lead and work well with others.</p></li><li><p>Ability to prioritize and organize multiple tasks and remain focused with multiple interruptions.</p></li><li><p>Ability to meet multiple deadlines.</p></li><li><p>Comprehensive understanding of business management, research and/or economics is required.</p></li></ul><p></p><p><b>Preferred Qualifications:</b></p><ul><li><p>Knowledge of health care industry</p></li></ul><p></p><p><b>Salary:</b></p><p>Salary Range: $67,300 - $101,000<br/><br/>At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.</p><p></p><p></p><p>Not ready to apply yet but want to stay in touch?   <a href="https://pages.beamery.com/sunlifecareers/page/join-sunlife-us" rel="noopener noreferrer" target="_blank">Join our talent community</a> to stay connected until the time is right for you! </p><p></p><p>We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.</p><p></p><p><b>Life is brighter when you work at Sun Life</b></p><p>At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&amp;D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our <a href="https://www.sunlife.com/us/en/about/careers/our-benefits/" rel="noopener noreferrer" target="_blank">benefits</a> and <a href="https://www.sunlife.com/us/en/about/inclusion-at-sun-life/recognition-and-partnerships/" rel="noopener noreferrer" target="_blank">recognition</a> within our communities.</p><p></p><p><span><span>We will </span>make reasonable accommodation<span>s</span> to <span>the </span>known physical or mental limitation<span>s</span> of otherwise-qualified individuals with disabilities or special disabled veterans<span>,</span> unless the accommodation would impose an undue hardship on the operation of our business. Please email <a href="mailto:thebrightside@sunlife.com?subject=thebrightside%40sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></a> to request an accommodation.</span></p><p></p><p>For applicants residing in California, please read our employee <a href="https://www.sunlife.com/sl/pslf-united-states/en/privacy/respecting-your-privacy-in-the-united-states/privacy-policy-and-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">California Privacy Policy and Notice.</a></p><p></p><p><span>We do not require or administer lie detector tests as a condition of employment or continued </span><span>employment.</span></p><p></p><p>Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.</p><p></p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera</span>n.</p><p></p><p><b>Job Category: </b></p>Business Analysis - Systems<p></p><p><b>Posting End Date: </b></p>26/06/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Kansas-City-MO-Office/Provider-Network-Intelligence-Analyst--DentaQuest_JR00110885-1


ext_id: JR00111781
published: 2025-05-28 00:00:00+00:00
title: Maryland AR & Billing Analyst
location: U.S. Telecommuters, United States
experience_level: EN
language: en
has_remote: True
salary_currency: USD
description:
<p>Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.</p><p></p><p><a href="https://www.sunlife.com/us/en/" rel="noopener noreferrer" target="_blank">Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. </a> </p><p></p><p><span>DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.</span></p><p></p> <br/><p><b>Job Description: </b></p><p><span><b><span>Location</span></b><span>: </span></span><b>The candidate must reside in the state of Maryland. </b></p><p><span><span> </span></span></p><p><span><span>At Sun Life, we look for optimistic people who want to make life brighter for our</span></span><span><span> </span></span><span><span>Clients.</span></span><span><span> </span></span><span><span>We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work.</span></span><span><span> </span></span><span><span>Every day,</span></span><span><span> </span></span><span><span>you’ll be empowered and challenged</span></span><span><span> </span></span><span><span>by</span></span><span><span> </span></span><span><span>working with</span></span><span><span> </span></span><span><span>dynamic colleagues</span></span><span><span> </span></span><span><span>to find new and innovative ways to make Sun Life the best benefits company in America.</span></span><span><span> </span></span></p><p><span><span> </span></span></p><p><span><b><span>The opportunity:</span></b></span><span><span> </span></span></p><p></p><p>As a Finance Operations Analyst, you will be responsible for the oversight and management of the AR/Billing analysis and <span>reconciliations. </span> This position supports the AR/Billing team, with primary focus on reconciliations and new business implementations, ensuring all financial transactions are completed timely and within our established controls and audit policies.  The Analyst works closely with internal cross functional teams and Clients to ensure financial accuracy and resolution of subledger activity.   <span>This role requires excellent communication, organizational, and proven time-management skills and ability to work within a team environment.</span></p><p></p><p><span><b><span>How you will contribute:</span></b></span><span><span> </span></span></p><ul><li><p>Lead AR/Billing SME for all New Business Implementations (NBI’s)</p></li><li><p>Track, monitor status and complete subledger AR financial reconciliations, successfully ensuring all financial transactions are accurate and approved accordingly</p></li><li><p>Collaborate with 820 Payment Analyst on reconciliation issues, including assisting to identify root cause and ultimate reconciliation and resolution</p></li><li><p>Critical lead for AR communications across internal organizations and Clients to ensure open issues are being researched/addressed timely</p></li><li><p>Identify roadblocks impacting implementations and reconciliations and engage appropriate partners and/or leadership to address and resolve</p></li><li><p>Liaison with Accounting, FP&amp;A and Client Engagement leadership to ensure potential financial impacts are proactively communicated so they can be accounted for monthly</p></li><li><p>Support Bad Debt Reserve process monthly, ensuring proper reserves are created against open balances</p></li><li><p>Participate with testing needs for client implementations along with supporting internal system <span>upgrades/implementations</span> ensuring full end to end testing is performed successfully and timely.</p></li><li><p>Track data and provide monthly AR/Billing reporting and analysis</p></li><li><p><span>Proactively evaluate processes, reports, and tools for continuous improvement opportunities, such as</span> creating templates and structured workflows</p></li><li><p>Participate in training and share Finance Operations SME expertise to internal and cross functional teams</p></li><li><p>Provides backup support to the AR/Billing team</p></li><li><p>Supports all audit requests</p></li><li><p>Assist in other AR/Billing finance projects as needed</p></li></ul><p></p><p><span><b><span>What you will bring with you:</span></b></span><span><span> </span></span></p><ul><li>Associates Degree in Finance or Accounting or relevant prior experience</li><li>Bachelors Degree in Finance or Accounting preferred</li><li>Proficient user of Microsoft Excel</li><li>A team player with a sense of accountability and responsibility</li><li>Ability to organize, prioritize, delegate and escalate when required</li><li>Well developed analytical, problem solving and troubleshooting skills</li><li>Strong attention to detail</li></ul><p></p><p>Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you. </p><p>  </p><p>Not ready to apply yet but want to stay in touch? <a href="https://pages.beamery.com/sunlifecareers/page/join-us-canada" rel="noopener noreferrer" target="_blank">Join our talent community</a> to stay connected until the time is right for you! </p><p></p><p><b>Life is brighter when you work at Sun Life</b> </p><ul><li><p>Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&amp;D insurance as well as disability programs and more </p></li><li><p>Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account  </p></li><li><p>A flexible work environment with a friendly, caring, collaborative and inclusive culture  </p></li><li><p>Great Place to Work® Certified in Canada and the U.S.  </p></li><li><p>Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running </p></li></ul><p>  </p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. </p><p>  </p><p>Salary Range: $61,500 - $92,300<br/><br/>At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.</p><p></p><p></p><p>Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at <u>www.sunlife.com/us</u> to learn more. </p><p></p><p>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.  </p><p></p><p><span>#LI-remote   </span></p><p>  </p><p></p><p></p><p>Not ready to apply yet but want to stay in touch?   <a href="https://pages.beamery.com/sunlifecareers/page/join-sunlife-us" rel="noopener noreferrer" target="_blank">Join our talent community</a> to stay connected until the time is right for you! </p><p></p><p>We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.</p><p></p><p><b>Life is brighter when you work at Sun Life</b></p><p>At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&amp;D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our <a href="https://www.sunlife.com/us/en/about/careers/our-benefits/" rel="noopener noreferrer" target="_blank">benefits</a> and <a href="https://www.sunlife.com/us/en/about/inclusion-at-sun-life/recognition-and-partnerships/" rel="noopener noreferrer" target="_blank">recognition</a> within our communities.</p><p></p><p><span><span>We will </span>make reasonable accommodation<span>s</span> to <span>the </span>known physical or mental limitation<span>s</span> of otherwise-qualified individuals with disabilities or special disabled veterans<span>,</span> unless the accommodation would impose an undue hardship on the operation of our business. Please email <a href="mailto:thebrightside@sunlife.com?subject=thebrightside%40sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></a> to request an accommodation.</span></p><p></p><p>For applicants residing in California, please read our employee <a href="https://www.sunlife.com/sl/pslf-united-states/en/privacy/respecting-your-privacy-in-the-united-states/privacy-policy-and-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">California Privacy Policy and Notice.</a></p><p></p><p><span>We do not require or administer lie detector tests as a condition of employment or continued </span><span>employment.</span></p><p></p><p>Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.</p><p></p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera</span>n.</p><p></p><p><b>Job Category: </b></p>Finance<p></p><p><b>Posting End Date: </b></p>30/07/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Baltimore-Maryland/Maryland-AR---Billing-Analyst_JR00111781


ext_id: JR00111537
published: 2025-05-28 00:00:00+00:00
title: Director of Service Desk
location: Sun Life Ireland
experience_level: EX
language: en
has_remote: False
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><p><b>Job Description:</b></p><p>Sun Life is seeking an exceptional leader to join our organization as Director of Service Desk within our Digital, Business and Technology Solutions (DBTS) division. Reporting to the AVP of IT Service Excellence &amp; Workforce Enablement, this pivotal role will spearhead the operational management and strategic direction of Sun Life's global Service Desk operations.</p><p>The role’s overall responsibility is to lead and oversee multiple Sun Life Service Desks across three countries, managing a team of bilingual IT professionals handling approximately 400,000 annual contacts through various channels (phone, email, chat).</p><p>They will develop and implement strategies to continuously enhance the support experience for Sun Life's employees, advisors, and clients while meeting key performance indicators (FCR, AHT, Service Level)</p><p>Driving innovation, by assessing and integrating new technologies, they will also foster a digital culture and look to leverage modern call centre solutions. The successful party will then be responsible for creating and executing on these roadmaps for digital service improvements, focusing on increasing user productivity and client satisfaction through automated workflows and digital transformation initiatives.</p><p></p><p><b>Main Accountabilities:</b></p><ul><li>Manage all aspects of Service Desk Operations and deliver results that meet or exceed operational performance metrics</li><li>Provide coaching and development to Service Desk staff through evaluation of performance and key metrics.</li><li>Manage all functions related to staffing the Service Desk to include forecasting, hiring, training, and on-going <span>development/evaluation</span></li><li>Ensure that Service Desk Operations procedures follow, Contact Centre Industry Standards, ITIL best practices and alignment with industry bodies such as Help Desk Institute (HDI) and Contact Centre Management Association of Ireland (CCMA).</li><li>Measure and analyse the effectiveness of the Service Desk function by managing metrics, performance criteria, policies, and procedures to continuously improve Service Desk productivity and recommend and implement continuous improvement opportunities.</li><li>Provide comprehensive reports on performance metrics and ongoing improvement initiatives to executive leadership and key stakeholders, ensuring clear communication of progress and outcomes.</li><li>Forecast call volume and analyse the effect of volume fluctuation on staffing needs.</li><li>Enhance and optimize the Service Desk through the implementation of cutting-edge technologies, including artificial intelligence (AI), robotic process automation (RPA), and predictive analytics, to drive efficiency and elevate customer support capabilities.</li><li>Upgrade our service model with best-in-class technologies, particularly self-serve tools, to increase user adoption and operational effectiveness.</li><li>Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate.</li><li>Oversee Service Desk expenses; direct accountability for Run Rate, Project budget, Forecast, Recoveries and P&amp;L for service. </li></ul><p></p><p><b>Competencies:</b></p><ul><li>In depth experience with Service Desk Operations and Practices</li><li>A client-focused, strategic, forward thinking leader with proven record of developing operational best practices &amp; process improvement across Service Desks</li><li>Strong strategic thinking, with the ability to pivot. The incumbent must be able to prioritize and align work with changing demands, and find synergies within ambiguous, undefined requests.</li><li>Ability to build and maintain strong relationships. The incumbent must partner with leaders across the organization and recommend solutions that solve business problems.</li><li>Commitment to fostering Diverse and Inclusive working environment</li><li>Strong people leadership skills with focus on developing and coaching talent.</li><li>Be an adaptable and responsive partner to key stakeholders across IT and the Business. The incumbent will liaise with teams across the organization who have different priorities / needs.</li><li>Strong ability to manage expectations, deal with ambiguity and influence across all levels to move work forward.</li></ul><p></p><p><b>Qualifications:</b></p><ul><li>University degree/college diploma in related discipline(s)/or equivalent work experience</li><li>5+ years’ experience as a technology leader or similar management position.</li><li>Knowledge of wide array of telecommunication, IT infrastructure and desktop technologies, program, and financial management.</li><li>Experience with digital transformation strategies, including planning and developing a team to execute against all strategic initiatives.</li><li>Some travel may be required</li></ul><p></p><p></p><p><b>Job Category:</b></p>IT - Technology Services<p></p><p><b>Posting End Date:</b></p>05/06/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Waterford-Waterford-Ireland/Director-of-Service-Desk_JR00111537-1


ext_id: JR00111584
published: 2025-05-28 00:00:00+00:00
title: Specialist Development
location: Sun Life Global Solutions Private Limited, India
experience_level: SE
language: en
has_remote: False
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><b><u><span>Role &amp; Responsibilities</span></u><span><span> </span></span></b><ul><li><span><span>Must have 5-8 years of experience in Java development, maintenance and production support activities.</span></span></li><li><span><span>Good knowledge of HTML and JavaScript, experience in post go live support activity. </span></span></li><li><span><span>4 years of working experience in analyzing production support issue, triaging issues and work on root cause of the issue.</span></span></li><li><span><span>Good hands on experience in Java, Springboot PL/SQL, API development, My SQL and Oracle database.</span></span></li><li><span><span>Working experience on Angular development.</span></span></li><li><span><span>Should have knowledge of application deployment and Software development life cycle.</span></span></li><li><span><span>Knowledge on Application/Web Server:- IIS/JBoss Server.</span></span></li><li><span><span>Must have experience in Server Monitoring activities.</span></span></li><li><span><span>Working experience in Agile Teams.</span></span></li></ul><b><u><span>Education &amp; Experience</span></u></b><ul><li><span><span>Bachelor's or Master's degree in Computer Science, IT or related technical field.</span></span></li><li><span><span>Minimum 5 to 8 years of overall experience.</span></span></li><li><span><span>Minimum 4+ years of experience in Java Development.</span></span></li><li><span><span>Demonstrate excellent analytical and logical thinking. </span></span></li></ul><p></p><p><b>Job Category:</b></p>IT - Application Development<p></p><p><b>Posting End Date:</b></p>30/07/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Gurgaon-Haryana/Specialist-Development_JR00111584


ext_id: 10281891
published: 2025-05-28 00:00:00+00:00
title: Product Analyst
location: Plano, United States
application_url: https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Product-Analyst_10281891
experience_level: EN
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p></p><p>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</p><p></p><p>This position is an on-site role based in Plano, TX</p><p></p><p><b>Who We’re Looking For</b></p><p><span>As a Product Analyst, you’ll support the design and delivery of foundational capabilities within our internal cloud platform. Working alongside senior product leaders and engineering teams, you’ll help analyze, document, and communicate infrastructure features that enable application delivery, governance, and automation in the Cloud Landing Zone.</span></p><p><span>This</span><span> is a growth-oriented opportunity for someone </span><span>who is</span><span> analytical, highly organized, and eager to build product and technical fluency. You’ll gain hands-on experience in enterprise platform development, cloud infrastructure, and modern product practices while strengthening your ability to support feature development and cross-functional collaboration.</span></p><p></p><p><b><span>What You’ll Do</span></b></p><ul><li><span>Partner with product and engineering leads to analyze user problems and break them down into clear, actionable feature components</span></li><li><span>Create and maintain high-quality product documentation, including feature definitions, acceptance criteria, success metrics, and user stories</span></li><li><span>Support sprint planning, backlog grooming, and ongoing status reporting to promote alignment across teams</span></li><li><span>Ensure that governance, tagging, and compliance considerations </span><span>are identified</span><span> early in the product development cycle</span></li><li><span>Assist in preparing technical handoff materials and readiness documentation for new platform features</span></li><li><span>Coordinate feedback loops with stakeholders and translate findings into product improvement recommendations</span></li><li><span>Collaborate across engineering, governance, and enablement teams to ensure cohesive and consistent platform experiences</span></li></ul><p></p><p><b><span>What You Bring</span></b></p><ul><li><span>1–3 years of experience in product analysis, technical project coordination, or digital operations</span></li><li><span>Excellent writing and synthesis skills – able to convert complex inputs into clear and structured documentation</span></li><li><span>A collaborative and proactive </span><span>mindset,</span><span> with the ability to thrive in fast-paced and ambiguous environments</span></li><li><span>Interest in cloud platforms, <span>infrastructure-as-code,</span> and DevOps principles (hands-on experience not required, but growth in these areas </span><span>is expected</span><span>)</span></li><li><span>Familiarity with tools such as JIRA, Confluence, Lucid, Figma, or similar</span></li><li><span>Strong attention to detail while maintaining a focus on the overall user experience</span></li><li><span>Bonus: Exposure to Agile development methodologies, Terraform, or AWS concepts</span></li></ul><p></p><p><b>What we’ll bring</b></p><p>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:</p><ul><li>A work environment built on teamwork, flexibility, and respect.</li><li>Professional growth and development programs to help advance your career, as well as tuition reimbursement.</li><li>Team Member Vehicle Purchase Discount</li><li>Toyota Team Member Lease Vehicle Program (if applicable) </li><li>Comprehensive health care and wellness plans for your entire family.</li><li>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.</li><li>Paid holidays and paid time off.</li><li>Referral services related to prenatal services, adoption, childcare, schools, and more.</li><li>Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</li><li>Relocation assistance (if applicable).</li></ul><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>


ext_id: 10299486
published: 2025-05-28 00:00:00+00:00
title: Senior Cloud Engineer – Governance
location: Plano, United States
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p></p><p>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</p><p></p><p><span>This position is an on-site role based in Plano, TX</span></p><p></p><p><b><span>Who We’re Looking For</span></b></p><p>The Toyota Financial Services (TFS) Cloud Engineering team is seeking a motivated and experienced <b>Senior Cloud Engineer</b> with a strong focus on <b>cloud governance</b>. In this role, you will serve as a key contributor to cloud governance initiatives and support daily operations to ensure that Toyota’s cloud environments meet internal standards and external compliance requirements.</p><p>This position is ideal for an engineer who combines hands-on AWS experience with a passion for automation, governance, and operational excellence.</p><p></p><p><b>What You’ll Be Doing</b></p><ul><li><p><b>Governance Enforcement</b>: Apply governance policies across cloud infrastructure, including tagging, cost controls, and security configurations.</p></li><li><p><b>Infrastructure Automation</b>: Build and maintain IaC modules (Terraform, AWS CDK) to standardize and automate resource deployment.</p></li><li><p><b>CI/CD Governance Checks</b>: Collaborate with DevOps to implement governance controls in CI/CD workflows.</p></li><li><p><b>Security &amp; Compliance</b>: Implement secure configurations, IAM policies, and monitoring to support compliance goals (PCI, HIPAA, FedRAMP).</p></li><li><p><b>FinOps Support</b>: Help enforce cost management practices by supporting tagging compliance, usage analysis, and cost dashboards.</p></li><li><p><b>Monitoring &amp; Reporting</b>: Create dashboards and alerts to monitor policy compliance, performance, and infrastructure health.</p></li><li><p><b>Support Cloud Standards</b>: Contribute to documentation and enforcement of Toyota’s evolving cloud governance framework.</p></li><li><p><b>Cross-Team Collaboration</b>: Partner with platform, security, and application teams to resolve compliance issues and improve governance practices.</p></li></ul><p></p><p><b>What You Bring  </b></p><ul><li><p>5–7 years of experience in cloud engineering, DevOps, or platform operations with a focus on governance, compliance, or security.</p></li><li><p>Hands-on experience with AWS services (e.g., EC2, EKS, S3, IAM, DynamoDB, Aurora).</p></li><li><p>Proficiency with Terraform, AWS CDK, and scripting (e.g., Python) for automation and compliance.</p></li><li><p>Knowledge of cloud security practices, IAM policies, logging, monitoring, and data protection mechanisms.</p></li><li><p>Experience with FinOps, including cost visibility, tagging, and usage tracking tools (e.g., AWS Cost Explorer, CloudHealth).</p></li><li><p>Familiarity with observability tools such as Datadog, Prometheus, AWS Config, CloudWatch.</p></li><li><p>Ability to build dashboards using Quicksight, Power BI, or AWS CUR for cost and KPI reporting.</p></li><li><p>Clear communicator with experience collaborating across technical and non-technical teams.</p></li><li><p>AWS Certifications or training are a plus.</p></li></ul><p></p><p><b><span>What </span><span>we’ll</span><span> bring</span></b></p><p><span>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:</span></p><ul><li><span>A work environment built on teamwork, flexibility, and respect.</span></li><li><span>Professional growth and development programs to help advance your career, as well as tuition reimbursement.</span></li><li><span>Team Member Vehicle Purchase Discount</span></li><li><span>Toyota Team Member Lease Vehicle Program (if applicable) </span></li><li><span>Comprehensive health care and wellness plans for your entire family.</span></li><li><span>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.</span></li><li><span>Paid holidays and paid time off.</span></li><li><span>Referral services related to prenatal services, adoption, childcare, schools, and more.</span></li><li><span>Tax-advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</span></li><li><span>Relocation assistance (if applicable).</span></li></ul><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Senior-Cloud-Engineer---Governance_10299486


ext_id: 10298597
published: 2025-05-28 00:00:00+00:00
title: Cloud Engineer, Lead - Governance
location: Plano, United States
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p></p><p><span>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position </span><span>at this time</span><span>.</span></p><p></p><p><span>This position is an on-site role based in Plano, TX</span></p><p></p><p><b>Who We’re Looking For </b></p><p>The Toyota Financial Services (TFS) Cloud Engineering team is looking for a highly skilled <b>Cloud Engineer Lead specializing in Governance</b>. This senior engineering role is responsible for providing expert-level oversight for daily cloud governance activities and maintaining Toyota’s cloud standards. You will lead initiatives that ensure our cloud environments are secure, compliant, cost-efficient, and operating within defined governance frameworks</p><p></p><p>We are seeking someone with deep AWS expertise, hands-on experience in governance and automation, and the ability to lead cross-functional initiatives across engineering, compliance, and operations teams.</p><p></p><p><b>What You’ll Be Doing</b></p><ul><li><p><b>Governance Strategy &amp; Oversight</b>: Design and evolve Toyota’s cloud governance frameworks, including policies for tagging, naming conventions, cost optimization, and security controls.</p></li><li><p><b>Infrastructure as Code (IaC)</b>: Lead the development of reusable governance-enforcing infrastructure patterns using tools like <b>Terraform</b> and <b>AWS CDK</b>.</p></li><li><p><b>CI/CD Integration</b>: Embed governance checkpoints within CI/CD pipelines to automate policy compliance.</p></li><li><p><b>Security, Compliance &amp; FinOps</b>: Enforce cloud security best practices and implement FinOps strategies, including tagging standards, cost tracking, and optimization initiatives.</p></li><li><p><b>Monitoring &amp; Metrics</b>: Develop observability dashboards and metrics to track governance compliance, resource usage, and operational efficiency.</p></li><li><p><b>Incident &amp; Audit Support</b>: Support incident response and audit activities related to cloud governance, policy violations, or misconfigurations.</p></li><li><p><b>Mentorship &amp; Collaboration</b>: Guide engineers and stakeholders on governance strategies and foster a culture of compliance and automation excellence.</p></li></ul><p></p><p><b>What You Bring</b></p><ul><li><p>7+ years in cloud infrastructure, platform engineering, or DevOps roles with a focus on governance, compliance, or security.</p></li><li><p>Deep hands-on experience with AWS services (e.g., EC2, EKS, IAM, S3, DynamoDB, Aurora) and multi-account organizational structures.</p></li><li><p>Expertise in Terraform, AWS CDK, or similar IaC tools to drive policy automation.</p></li><li><p>Strong understanding of cloud governance frameworks, security compliance standards (e.g., PCI, HIPAA, FedRAMP), and operational enforcement.</p></li><li><p>Solid FinOps knowledge, including cost tagging, budget tracking, and usage analytics.</p></li><li><p>Proficiency in Python scripting, API development, and automation workflows.</p></li><li><p>Experience using observability tools such as Datadog, Prometheus, AWS Config, CloudWatch, and cost visibility platforms (e.g., AWS Cost Explorer, CloudHealth).</p></li><li><p>Strong communication and collaboration skills to align technical initiatives with business priorities.</p></li><li><p>Experience documenting policies, standards, and procedures clearly and professionally.</p></li><li><p>AWS Certifications (e.g., Solutions Architect, DevOps Engineer) are a plus.</p></li></ul><p></p><p><b><span>What </span><span>we’ll</span><span> bring</span></b></p><p><span>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:</span></p><ul><li><span>A work environment built on teamwork, flexibility, and respect.</span></li><li><span>Professional growth and development programs to help advance your career, as well as tuition reimbursement.</span></li><li><span>Team Member Vehicle Purchase Discount</span></li><li><span>Toyota Team Member Lease Vehicle Program (if applicable) </span></li><li><span>Comprehensive health care and wellness plans for your entire family.</span></li><li><span>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.</span></li><li><span>Paid holidays and paid time off.</span></li><li><span>Referral services related to prenatal services, adoption, childcare, schools, and more.</span></li><li><span>Tax-advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</span></li><li><span>Relocation assistance (if applicable).</span></li></ul><p></p><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Cloud-Engineer--Lead---Governance_10298597


ext_id: 10298230
published: 2025-05-28 00:00:00+00:00
expired: 2025-05-31 19:36:59+00:00
title: Operational Excellence Sr. Analyst
location: Plano, United States
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p></p><p></p><p></p><p><b>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. </b></p><p></p><p></p><p>The Operational Excellence (OE) Team plays a significant role in advancing Toyota Motor Credit Corporation (TMCC) quality, customer satisfaction, and profitability by leading the enterprise-wide implementation of the core concepts of The Toyota Way, TPS, JKK, TBP, OJD, and Hoshin Kanri. The Team partners with TMCC business units to drive kaizen through problem solving, process standardization, and waste elimination through high-impact consultation.</p><p></p><p></p><p><b>Success Factors</b></p><ul><li><p>Superior analytical capabilities, strong quantitative skills, effective communication skills, convincing delivery style to influence strong decision making, and ability to work in ambiguous situations.</p></li><li><p>Strong “problem consciousness” and proven problem-solving capabilities in administrative environments.</p></li><li><p>Deep experience facilitating problem solving projects using the Toyota Way tools, particularly TPS, TBP, JKK, and coaching others to use the tools.</p></li><li><p>Ability to think “clean slate” meaning not encumbered by past practices. The key to this position is someone that will not make assumptions and work with the teams to not only think creatively but to go the Genba (the place where the work is performed and observe the problems firsthand).</p></li></ul><p></p><p></p><p></p><p><b>Who we’re looking for </b></p><p></p><p>Toyota’s Operational Excellence Department is looking for a passionate and highly motivated Operational Excellence Senior Analyst. </p><p>  </p><p>The primary responsibility of this role is developing Team Members through the core Toyota methodologies (Toyota Way, TBP, JKK, TPS) and supporting various continuous improvement initiatives. This role is crucial for fostering a culture of Kaizen across the organization. </p><p></p><p>Reporting to the Operational Excellence Manager, the person in this role will support the Operational Excellence department's objective to drive Kaizen, transformation, and growth to enable application and exceed organizational objectives through consultation of TPS and Toyota Way. </p><p></p><p></p><p><b>What you’ll be doing  </b></p><p></p><p><u>Development of Team Members through Toyota Way, TBP, JKK, and TPS coaching</u></p><ul><li><p>Support the Kaizen Change Agent Program</p></li><li><p>Assist OE Managers/Consultants with developmental or process improvement workshops</p></li><li><p>Spread the Kaizen culture and promote the OE Team through attending department meetings, staff meetings, workshops, and communications with other Business Units</p></li><li><p>Create materials that support Kaizen culture (workshops, activities, case studies, website, etc.)</p></li><li><p>Coaching and Mentoring of the Toyota Global content and TPS</p></li></ul><p></p><p></p><p></p><p></p><p><u>Sustainment of OE Engagement Framework for Kaizen Activities</u></p><ul><li><p>Oversee annual events including internal Kaizen competitions and partnering with TMNA on One-Toyota initiatives</p></li><li><p>Screen and analyze requests to the OE department</p></li><li><p>Maintain reporting on training for TMCC while providing support to the OE Global team</p></li></ul><p></p><p></p><p><u>Process Improvement / Reengineering efforts across TMCC  </u></p><p></p><ul><li><p>Sustain a partnership with each TMCC department by supporting the OE Team with cross-functional projects to identify problems, map processes, analyze data, and develop &amp; implement solutions to address root cause(s)</p></li></ul><p></p><p></p><p></p><p><b>What you bring  </b></p><ul><li><p>Four-Year College Degree (BA or BS) or higher</p></li><li><p>Minimum 2 years of relevant work experience (in a similar field and/or industry)</p></li><li><p>Experience organizing, prioritizing, and managing multiple projects or priorities simultaneously</p></li><li><p>Proficiency with Microsoft Office (Excel, PowerPoint, Visio, Word, and Teams)</p></li><li><p>Excellent oral and written communication, with confidence in presenting in front of an audience</p></li><li><p>Strong critical thinking, analytical, and problem-solving skills to resolve issues and analyze results</p></li><li><p>Effectively build and maintain strong relationships across business units and job levels</p></li></ul><p></p><p></p><p><b>Added bonus if you have  </b></p><ul><li><p>Advanced Degree</p></li><li><p><span>Proficiency in combining conceptual understanding and application </span>of Toyota methodologies, including, but not limited to Toyota Way, TPS, TBP, JKK, OJD, and Hoshin Kanri</p></li><li><p>2+ years of direct experience as a certified quality improvement professional with demonstrated success leading, facilitating, and executing multiple projects</p></li><li><p>Familiarity with Microsoft Power Suite (Power BI, Power Apps, Power Automate) and SharePoint</p></li></ul><p></p><p></p><p></p><p><b>What we’ll bring </b></p><p>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: </p><p></p><ul><li><p>A work environment built on teamwork, flexibility and respect </p></li><li><p>Professional growth and development programs to help advance your career, as well as tuition reimbursement </p></li><li><p>Team Member Vehicle Purchase Discount </p></li><li><p>Toyota Team Member Lease Vehicle Program (if applicable)  </p></li><li><p>Comprehensive health care and wellness plans for your entire family </p></li><li><p>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute </p></li><li><p>Paid holidays and paid time off </p></li><li><p>Referral services related to prenatal services, adoption, childcare, schools and more </p></li><li><p><span>Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</span></p></li><li><p><span>No relocation is offered for this role</span></p></li></ul><p></p><p></p><p></p><p><b>What you should know </b></p><p>Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. </p><p></p><p></p><p>We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success.</p><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Operational-Excellence-Sr-Analyst_10298230-1


ext_id: 10299582
published: 2025-05-28 00:00:00+00:00
title: Principal Engineer - Siemens OpCenter System Integration & Agile Process
location: Toyota Battery Manufacturing North Carolina (TBMNC), United States
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p></p><p></p><p>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</p><p></p><p><b>Who we’re looking for</b></p><p></p><p>Toyota Battery Manufacturing at North Carolina (TBMNC) is looking for a passionate and highly motivated <b>Principal Engineer - Siemens OpCenter System Integration &amp; Agile Process.</b></p><p></p><p>The primary responsibility of this role is to lead and manage the third-party system integration team to ensure efficient execution of the backlog, resolution of issues, and continuous improvement of team performance. You will also collaborate with functional leaders to intake, prioritize, and allocate work, while ensuring Agile practices are followed and key metrics are tracked.</p><p></p><p>Reporting to the TBMNC Manufacturing Operation Management Functional Manager, the person in this role will support the TBMNC BEV Manufacturing Systems department's objective to ensure seamless execution of system integration tasks by managing the third-party team, driving Agile processes, and aligning deliverables with business needs to support organizational goals.</p><p></p><p><b>What you’ll be doing </b></p><ul><li><p><b>OpCenter Configuration &amp; Development</b> – Design, configure, and develop solutions within Siemens OpCenter to meet project requirements. Ensure optimal system performance and functionality through effective coding and integration practices.</p></li><li><p><b>System Integration &amp; Testing</b> – Implement and test integrations between OpCenter and other enterprise systems. Conduct thorough testing to ensure seamless data flow and system interoperability.</p></li><li><p><b>Technical Documentation &amp; Standards</b> – Create and maintain comprehensive technical documentation for all development processes, configurations, and integrations. Establish coding standards and best practices for the team.</p></li><li><p><b>Performance Optimization</b> – Analyze system performance metrics and identify areas for improvement. Implement enhancements to optimize system efficiency and reduce latency.</p></li><li><p><b>Troubleshooting &amp; Support</b> – Provide technical support for system issues, conducting root cause analysis and implementing solutions to resolve problems promptly.</p></li></ul><p></p><p><b>What you bring </b></p><ul><li><p>B.A./B.S. in Computer Science, Information Technology, or a related field AND/OR commensurate experience.</p></li><li><p>Minimum 10+ years of relevant experience.</p></li><li><p>Proven years of experience in software development with a focus on system integration and application development, particularly within manufacturing environments.</p></li><li><p>Experience in Siemens OpCenter, including OpCenter Execution (EXDS), OpCenter Advanced Planning and Scheduling (APS), and Teamcenter - demonstrating proficiency in configuration, development, and integration.</p></li><li><p>Strong programming skills in languages such as Java, C#, and/or Python, with experience in developing custom applications and integrations using RESTful APIs and web services.</p></li><li><p>Experience in implementing and optimizing Agile development practices, including sprint planning, backlog management, and continuous <span>integration/continuous</span> deployment (CI/CD) processes using tools like Jira and Git.</p></li><li><p>Demonstrated ability to troubleshoot and resolve technical issues related to system integrations, with a focus on root cause analysis and effective problem-solving strategies.</p></li><li><p>Excellent communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders, ensuring alignment on development priorities.</p></li><li><p>Proven experience in performance optimization of integrated systems, with a focus on enhancing system efficiency and user experience through techniques such as load testing and performance tuning.</p></li><li><p>Ability to analyze and report on key performance metrics related to development activities, ensuring the team remains focused on high-impact tasks and continuous improvement.</p></li><li><p>Familiarity with version control systems such as Git and development tools like Visual Studio, Eclipse, or IntelliJ IDEA commonly used in software development and integration projects.</p></li></ul><p></p><p><b>Added bonus if you have </b></p><ul><li><p>Advanced degree preferred.</p></li><li><p>Work experience in system integration for complex enterprise applications, including ERP, Siemens OpCenter EXDS, or WMS systems.</p></li><li><p>Advanced experience managing system integrations with third-party vendors, ensuring alignment with organizational goals and ensuring the quality of external deliverables. (5+ years)</p></li><li><p>Familiarity with project management tools such as JIRA, Azure DevOps, or similar platforms.</p></li><li><p>Experience with DevOps practices and familiarity with CI/CD pipelines and version control systems.</p></li><li><p>Background in managing remote or distributed teams, especially third-party service or AMS providers.</p></li></ul><p></p><p><b>What we’ll bring</b></p><p></p><p>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:</p><ul><li><p>A work environment built on teamwork, flexibility, and respect</p></li><li><p>Professional growth and development programs to help advance your career, as well as tuition reimbursement</p></li><li><p>Team Member Vehicle Purchase Discount</p></li><li><p>Toyota Team Member Lease Vehicle Program (if applicable)</p></li><li><p>Comprehensive health care and wellness plans for your entire family</p></li><li><p>Flexible work options based on business needs</p></li><li><p>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute</p></li><li><p>Paid holidays and paid time off</p></li><li><p>Referral services related to prenatal services, adoption, childcare, schools and more</p></li><li><p>Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</p></li><li><p>Relocation assistance (if applicable)</p></li></ul><p></p><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Liberty-North-Carolina/Principal-Engineer---Siemens-OpCenter-System-Integration---Agile-Process_10299582


ext_id: 10299711
published: 2025-05-28 00:00:00+00:00
title: Security Architect, Lead
location: Plano, United States
application_url: https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Security-Architect--Lead_10299711-1
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p></p><p><b>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</b></p><p></p><p><b><span>Who We’re Looking For</span></b></p><p></p><p>Toyota Financial Services (TFS) Technology team is looking for a highly motivated person to fill a role as a <b>Security Architect, Lead.</b></p><p></p><p>The primary responsibility of this role is to design the framework that specifies the organizational structure, standards, policies and functional behavior of our network to protect our organization's infrastructure from cyber threats. This role requires strong technical expertise in network security, excellent leadership skills, and the ability to collaborate effectively with cross-functional teams.</p><p></p><p><b><span>What you’ll be doing</span></b></p><ul><li><p>Operate in a global program that efficiently and effectively identify gaps and quantify risks (current and emerging), including the security and operational costs and the impact to the enterprise business <span><span>processes  </span></span></p></li></ul><ul><li><p>Development viable and supportable solutions according to those risks, creating security requirements and strategies for identity and access, infrastructure and network, logging and monitoring, application and software development, data, and <span><span>endpoints  </span></span></p></li></ul><ul><li><p>Operate in a program that assess the capabilities of technologies and how they play a role in the security posture to recommend short-term and long-term roadmaps to mature and maintain TFS’s overall security effectiveness </p></li></ul><ul><li><p>Design of Cyber Security technologies for TFS globally to appropriately address current and potential threat landscape </p></li></ul><ul><li><p>Partner with Enterprise Architecture and the business in capturing requirements to develop a viable technical architecture that securely enables the expected business <span><span>functionality  </span></span></p></li></ul><ul><li><p>Create, integrate, and validate the technical designs as secure patterns in support of identity and access, infrastructure and network, logging and monitoring, application and software development, data, and endpoints, supporting business intelligence, functions, and <span><span>processes  </span></span></p></li></ul><ul><li><p>Execute established frameworks to aid in the maturing and optimization of security controls and services, or recommend alternatives to increase the security posture while optimizing ROI  </p></li></ul><ul><li><p>Exhibit a detailed understanding of cyber security, information technology, operating systems, protocols, cloud and on-premises networking, large data environments, cloud orchestration, and automation <span><span>solutions  </span></span></p></li></ul><ul><li><p>Act as a key resource for Threat Modeling across TFS group <span><span>companies  </span></span></p></li></ul><ul><li><p>Articulate an advanced knowledge of secure designing and/ or implementing secure Cloud environments, through cloud identities, software-defined and borderless networks, serverless, container, and composable architectures, and other security controls and <span><span>technologies  </span></span></p></li></ul><ul><li><p>Integrate security requirements with identity stores, relational databases, application servers, and physical access management systems  </p></li></ul><ul><li><p>Engage in complex problem solving throughout the SDLC, overseeing, from a security perspective, the build, test, and deployment processes, supporting and advocating for secure automation, and system monitoring </p></li></ul><ul><li><p>Design and develop controls, patterns, and strategies to identify and address security gaps in deployed infrastructure, software, applications, and data systems  </p></li></ul><ul><li><p>Validate the secure design and implementation of deployed software and applications to ensure appropriate use of secure APIs, data stores and models, web and app services, microservices and containers, and APKs through effective risk management and <span><span>mitigation  </span></span></p></li></ul><ul><li><p>Develop a deep understanding of our business portfolio, while identifying and recommending solutions to address existing product/coverage gaps </p></li></ul><ul><li><p>Assess quantitative and qualitative data that can be translated into product deliverables (Data-Driven) with measurable KPIs </p></li></ul><p></p><p><b><span>What You Bring</span></b></p><ul><li><p>Extensive experience in security architecture in activities such as decomposing standards and baselines and security reference architecture development driving direction for security controls in enterprise environments.</p></li><li><p>Strong understanding of security technologies, networking protocols, architecture, and infrastructure components.</p></li><li><p>Proficiency in networking principles and using security tools and technologies, such as firewalls, IDPS, VPNs, and SIEM solutions.</p></li><li><p>Certifications such as CISSP, CCSK, CCNP Security, CEH, or similar are highly desirable.</p></li><li><p>Excellent analytical and problem-solving skills, with the ability to analyze complex network security issues and recommend effective solutions.</p></li><li><p>Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and articulate technical concepts to non-technical stakeholders.</p></li></ul><p></p><p><b>Added bonus if you have</b>  </p><ul><li><p>Bachelor's degree or equivalent work experience</p></li><li><p>Experience with developing and Implementing Cyber Security Policies</p></li><li><p>Risk Management Experience in a regulated environment.</p></li><li><p>Knowledge of Cyber Security Regulations and Laws.</p></li><li><p>Vulnerability Assessments and Penetration testing experience.</p></li><li><p>Cyber Incident Response experience.</p></li><li><p>Experience with cloud security, containerization, and microservices architecture is a plus.</p></li></ul><p></p><p><b>What We’ll Bring</b></p><p></p><p>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights</p><p>include:</p><p></p><ul><li><p>A work environment built on teamwork, flexibility, and respect</p></li><li><p>Professional growth and development programs to help advance your career, as well as tuition reimbursement</p></li><li><p><span>Team Member Vehicle Purchase Discount</span></p></li><li><p><span>Toyota Team Member Lease Vehicle Program (if applicable)</span> </p></li><li><p>Comprehensive health care and wellness plans for your entire family</p></li><li><p>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute</p></li><li><p>Paid holidays and paid time off</p></li><li><p>Referral services related to prenatal services, adoption, childcare, schools and more</p></li><li><p>Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</p></li><li><p>Relocation assistance (if applicable)</p></li></ul><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>


ext_id: 10299706
published: 2025-05-28 00:00:00+00:00
title: Insider Risk Management, Lead
location: Plano, United States
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p><b>Excited to grow your career at Toyota?</b></p><p>We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</p><p>Our people make all the difference in our success.</p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.</p><p></p><p><b>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</b> </p><p></p><p><b>Who We’re Looking For</b></p><p>Toyota Financial Services (TFS) Technology team is looking for a highly motivated person to fill a role as an <b>Insider Risk Management Lead</b>.</p><p>The primary responsibility of this role is to proactively identify, assess, mitigate, and deter risks originating from the actions of internal personnel within our organization. You’ll oversee day to day operations of the Insider Risk Management program and collaborate with cross-functional teams to address risks identified. </p><p>Applicants for this role need to have experience working in a high-growth environment, engaging with senior leadership to understand and strategize program roadmaps, and deliver program services for both TFS and global affiliates. Success in this role requires executive engagement and have the capability to influence and encourage the prioritization of security initiatives both within TFS and global affiliates. This leader must demonstrate broad business and technical expertise that inspires confidence in recommendations.</p><p></p><p><b>What you’ll be doing</b></p><ul><li><b>Monitoring and Detection</b>: Implement tools and processes for continuous monitoring and early detection of suspicious activities.</li><li><b>Risk Assessment</b>: Conduct thorough assessments of potential insider threats, including monitoring employee behavior, access patterns, and data handling.</li><li><b>Reporting</b>: Identify and track security service performance trends and risk metrics across portfolio to ensure service quality expectations and risk mitigation targets are being met. Prepare regular reports for senior leadership, highlighting trends, incidents, and risk mitigation efforts.</li><li><b>Program Oversight</b>: Responsible for case management, process integrity, quality of work, and adherence to SLA requirements.</li><li><b>Program Enhancement</b>: Update and maintain operational playbooks, capability baselines, and roadmaps. Identify process/technology gaps and provide recommendations to ensure alignment with industry best practices and legal requirements.</li><li><b>Collaboration</b>: Engage cross-functional teams (HR, Legal, Security, Risk) to address risks and improve security posture. Build relationships with key stakeholders, vendors, and service providers to enable and deliver program success.</li><li><b>Team Development</b>: Cultivate existing talent and culture, including coaching and development of less experienced resources. Identify and attract talent to address capability gaps as needed. Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving.</li></ul><p><b>What You Bring</b></p><ul><li>Proven experience in Insider Risk Management or related roles.</li><li>Strong understanding of the insider threat landscape, investigation and risk assessment methodologies, chain of custody requirements, and data protection regulations.</li><li>Excellent communication skills and ability to influence stakeholders at all levels.</li></ul><p><b>Added bonus if you have</b>  </p><ul><li>A bachelor’s degree in a relevant field (e.g., Cybersecurity, Risk Management, Law, Criminal Justice, Computer Science, Engineering) or equivalent work experience.</li><li>Experience in a regulated industry (e.g. finance, healthcare, government)</li><li>Familiarity with data loss prevention (DLP) and user behavior analytics (UBA)</li><li>Incident response or digital forensics expertise</li><li>Relevant certifications (e.g. CISSP, CISM, CRISC)</li></ul><p></p><p><b>What we’ll bring </b></p><p>During your interview process, our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights: </p><ul><li>A work environment built on teamwork, flexibility, and respect. </li><li>Professional growth and development programs to help advance your career, including tuition reimbursement. </li><li>Team Member Vehicle Purchase Discount. </li><li>Toyota Team Member Lease Vehicle Program (if applicable). </li><li>Comprehensive health care and wellness plans for your entire family. </li><li>Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions. </li><li>Paid holidays and paid time off. </li><li>Referral services for prenatal services, adoption, childcare, schools, and more. </li><li>Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA) . </li><li>Relocation assistance (if applicable). </li></ul><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Insider-Risk-Management--Lead_10299706


ext_id: 10277077
published: 2025-05-28 00:00:00+00:00
title: Identity Access Management Operations Engineer/ Senior Engineer
location: Plano, United States
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p><b>Identity and Access Management</b>  <b>Operations Engineer/ Senior Engineer </b></p><p><b>Plano, TX</b> </p><p></p><p>Who we are </p><p>For nearly 70 years, Toyota has embraced the Toyota Way Philosophy, emphasizing Respect for People and “Kaizen” (Continuous Improvement). These core values foster a collaborative and innovative environment where everyone feels respected and valued. As a values-driven, customer-focused company, Toyota has built a foundation of trust with team members, dealers, customers, suppliers, and other stakeholders, all united by a commitment to doing the right thing. </p><p></p><p><b>Collaborative. Respectful. A place to dream and do.</b> These words capture the essence of life at Toyota. As one of the world’s most admired brands, Toyota is leading the future of mobility with innovative, high-quality solutions designed to enhance lives and delight those we serve. We seek diverse, talented team members who want to Dream. Do. Grow. with us. </p><p></p><p>An integral part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. Although TFS operates as a separate business entity, it plays a crucial role in realizing Toyota’s vision of moving people beyond what’s possible. At TFS, you will contribute to creating best-in-class customer experiences in an innovative, collaborative environment. </p><p></p><p>Please note that Toyota does not offer sponsorship for employment-based visas or other work authorizations for this position at this time. </p><p></p><p><b>Who We’re Looking For </b></p><p></p><p>We are seeking a highly skilled and motivated <b>Identity and Access Management Engineer</b><b>s</b> <b>at multiple levels for our operations team</b> to join our Information Security Department. This roles will be central to delivering strategic access management solutions that strengthen the security posture of Toyota Financial Services and its global partners. You will have expertise in Okta Customer Identity and Access Management (CIAM) and Workforce Identity, with a strong focus on Single Sign-On (SSO) and Privileged Access Management (PAM) using Delinea. You will be responsible for implementing and maintaining secure access solutions, managing user identities, and ensuring compliance with security policies. Additionally, you will have good understanding of SailPoint lifecycle management processes.</p><p> As a senior member of the team you would have strong problem-solving skills, attention to detail, and the ability to collaborate with various departments are essential for this role. You’ll drive innovation, establish best practices, and influence the future architecture of identity security while being hands-on in supporting and managing solutions. </p><h1></h1><h1>What You’ll Be Doing </h1><ul><li><p><b>Support and manage</b></p><ul><li><p><b>SailPoint</b> IdentityIQ or ISC to ensure seamless identity lifecycle management, access control and compliance</p></li><li><p><b>Access Management </b>with Okta for CIAM solutions and Workforce Identity to optimize SSO and MFA for streamlined user access.</p></li><li><p>Privileged Access Management (PAM) using Delinea to secure and monitor privileged accounts.</p></li></ul></li><li><p><b>Cross-Functional Collaboration:</b> Work closely with Governance, Incident Response, and Engineering teams to ensure access management solutions align with security standards and compliance requirements. </p></li></ul><ul><li><p><b>Security and Compliance:</b> Ensure IAM solutions meet the organization’s security policies and regulatory requirements, such as SOX and PCI-DSS, particularly within financial services. </p></li></ul><ul><li><p><b>Strategic Roadmapping:</b> Contribute to and help execute the multi-year IAM roadmap, ensuring alignment with Toyota’s broader security goals and objectives. </p></li></ul><ul><li><p><b>Incident Management:</b> Provide expert technical leadership during security incidents related to access management, leading rapid response efforts for identity-related breaches or access control issues. </p></li></ul><ul><li><p><b>Mentorship and Leadership:</b> Mentor junior engineers and foster a collaborative environment focused on knowledge sharing, skill development, and continuous improvement. </p></li></ul><ul><li><p><b>Continuous Improvement:</b> Stay ahead of the curve by researching and evaluating new technologies and practices within the IAM field. </p></li></ul><h1></h1><p><b>What You Bring</b> </p><p>5+ years of experience in Identity and Access Management, with extensive expertise in: SailPoint (IIQ/ISC), Okta for both Customer Identity and Access Management (CIAM) and Workforce Identity, and Delinea for Privileged Access Management (PAM).</p><ul><li><p> Technical Proficiency:</p><ul><li><p>SailPoint: Deep understanding of Identity Governance and Administration (IGA), including IdentityNow or IdentityIQ components, connectors, workflows, roles, and policies. Skilled in supporting and optimizing automated provisioning and de-provisioning workflows and role-based access control (RBAC) models.</p></li><li><p>Okta: Expertise in operationalizing and optimizing CIAM solutions for dealers and customers, ensuring secure and seamless identity experiences. Knowledgeable in Okta features such as API Access Management, Identity Governance, Workflow Automation, and Okta Advanced Server Access (ASA). Capable of managing SSO solutions to provide secure access to multiple applications. Proficient in access management protocols such as SAML, OAuth, OpenID Connect (OIDC), and WebAuthN.</p></li><li><p>Delinea: Experience in operationalizing and optimizing PAM solutions to secure, monitor, and audit privileged accounts, ensuring compliance with security policies.</p></li></ul></li></ul><ul><li><p>Troubleshooting Skills: Strong troubleshooting skills across SailPoint, Okta, and Delinea, with familiarity in industry-standard methodologies and tools, including CompTIA troubleshooting processes and the 5 Whys methodology.</p></li></ul><p></p><ul><li><p>Security and Compliance: Proven ability to ensure IAM solutions comply with industry standards such as SOX and PCI-DSS.</p></li></ul><p></p><ul><li><p>Operational Excellence: Strong understanding of ITIL frameworks and methodologies like Lean and Six Sigma to optimize processes.</p></li></ul><p></p><ul><li><p>Agile Experience: Demonstrated ability to lead and contribute to Agile environments using tools like Jira, Confluence, and ServiceNow.</p></li></ul><p></p><ul><li><p>Leadership and Collaboration: Strong leadership and collaboration skills to work effectively with various departments and stakeholders.</p></li></ul><p></p><ul><li><p>Problem Solving and Innovation: Strong problem-solving skills, attention to detail, and the ability to identify gaps and propose innovative solutions.</p></li></ul><p></p><ul><li><p>Communication Skills: Excellent verbal and written communication skills to convey complex technical concepts and document processes clearly.</p></li></ul><h2></h2><h2>Added Bonus If You Have </h2><p></p><ul><li><p>Bachelor’s Degree in Computer Science, Information Security, or a related field. </p></li></ul><ul><li><p>Certifications in SailPoint and Okta. </p></li></ul><ul><li><p>Experience integrating IAM solutions with cloud environments like AWS or Azure. </p></li></ul><p></p><p><b>What we’ll bring </b></p><p></p><p>During your interview process, our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights: </p><ul><li><p>A work environment built on teamwork, flexibility, and respect. </p></li><li><p>Professional growth and development programs to help advance your career, including tuition reimbursement. </p></li><li><p>Team Member Vehicle Purchase Discount. </p></li><li><p>Toyota Team Member Lease Vehicle Program (if applicable). </p></li><li><p>Comprehensive health care and wellness plans for your entire family. </p></li><li><p>Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions. </p></li><li><p>Paid holidays and paid time off. </p></li><li><p>Referral services for prenatal services, adoption, childcare, schools, and more. </p></li><li><p>Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA) . </p></li><li><p>Relocation assistance (if applicable). </p></li></ul><h1></h1><p></p><p><b>Belonging at Toyota </b></p><p></p><p>Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences, with respect for all as our guiding principle. Toyota is proud to support team members through 10+ Business Partnering Groups across 100 North American chapter locations, ensuring everyone can dream, do, and grow with a sense of belonging. </p><p>As a company recognized by DiversityInc as one of the Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over a decade, we are committed to celebrating the diversity of the communities where we live and work. </p><p>We are an equal opportunity employer, considering applicants without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. </p><p>If you have any questions or need assistance with your application, please email us at <span>talent.acquisition@toyota.com. </span></p><p></p><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Information-Security-Engineer--Senior-Engineer---Identity-and-Access-Management-_10277077


ext_id: R0153111
published: 2025-05-28 00:00:00+00:00
title: SAS - L1 Support
location: Belgrade Campus, Serbia
application_url: https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/BELGRADE-SRB/SAS---L1-Support_R0153111
experience_level: EN
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR</b><b> </b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><b>VOYIX</b></span></p><p><span>NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. </span></p><p></p><p><span>Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&amp;D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. </span></p><p></p><p><span>Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.  </span></p><p></p><p><span>Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. </span></p><p></p>Job Description<p><b>Title: SAS - L1 Support</b></p><p><b>Grade: 7</b></p><p><b><span>Location: Belgrade, Serbia </span></b></p><p></p><p><b><span>Position Summary &amp; Key Areas of Responsibility</span></b><span> </span></p><ul><li><span><span>Works directly with customers to resolves recurring or standard problems</span></span></li><li><span><span>Works directly with NCR and 3rd party Vendor technicians to resolve HW or SW problems</span></span></li><li><span><span>Provides daily and weekly incident tracking sheets to report on performance</span></span></li><li><span><span>Reviews incident history to determine</span><span> recurring faults</span></span></li><li><span><span>Provides technical support and assistance</span><span> to clients and businesses </span><span>regarding</span><span> hardware and software issues</span></span></li><li><span><span>Provides support with installing, configuring, and updating hardware and software, as well as fixing any issue related to the equipment that may come up on a daily basis</span></span></li><li><span><span>Allocates engineer appointment times for jobs requiring multiple resources on-site</span></span></li><li><span><span>Updates work orders and provides status information</span></span></li><li><span><span>Assigns and distributes workload to meet SLA’s</span></span></li><li><span><span>May respond to escalated calls</span></span></li><li><span><span>Participates in product set or customer base training</span></span></li><li><span><span>May implement remote fixes relying on guided search for diagnosis across multiple products</span></span></li><li><span><span>Applies troubleshooting checklists</span></span></li><li><span><span>Acquires and applies knowledge of troubleshooting techniques and desktop diagnostic tools</span></span><span> </span></li></ul><p></p><p><b><span>Basic Qualifications</span></b><span> </span></p><ul><li><span><span>Basic PC literacy; Keyboard </span><span>proficiency</span><span>; Understanding of Windows-based applications/tools</span></span></li><li><span><span>Problem solving and analytical skills</span></span></li><li><span><span>Relationship building skills; Excellent communication skills, verbal and written as well as listening skills</span></span></li><li><span><span>High school diploma</span></span></li></ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</span></p><p></p><p><b><span>Statement to Third Party Agencies</span></b><br/><span>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</span></p><p></p><p>“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a <span>@ncrvoyix.com email</span> domain.”</p><p></p>


ext_id: R0153156
published: 2025-05-28 00:00:00+00:00
title: SAS - L1 Support
location: Belgrade Campus, Serbia
application_url: https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/BELGRADE-SRB/SAS---L1-Support_R0153156
experience_level: MI
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR</b><b> </b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><b>VOYIX</b></span></p><p><span>NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. </span></p><p></p><p><span>Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&amp;D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. </span></p><p></p><p><span>Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.  </span></p><p></p><p><span>Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. </span></p><p></p><p><b>Job Description</b></p><p><b>Title: SAS – L1 Support</b></p><p><b>Location: Belgrade, Serbia</b></p><p></p><p>The SBOnet (Smart Back Office) Technical Support position supports NCRs web-based application(s) used by quick service restaurants and operators across all geographies in the US and CA. This position is responsible for installing SBOnet software, auditing, and troubleshooting real time polling and errors in reporting.<br/><br/><b>Essential Functions</b><br/>› Provide technical onboarding support for new subscribers<br/>› Complete daily and real time audits of data<br/>› Connect to customers using connectivity tools to resolve issues remotely<br/>› Assist SBOnet subscribers with questions regarding reporting issues or feature requests and concerns<br/>› Document new features and common questions in our knowledge base<br/>› Provide written and verbal reports as required<br/>› Troubleshoot SBOnet installations to resolution on two or more point of sale (POS) platforms<br/><br/>Level I<br/><br/>› Interact and troubleshoot issues reported by SBOnet users<br/>› Support SBOnet users via phone and email<br/>› Provide written and verbal reports as required<br/>› Suggest features that that will help users be successful using NCR’s systems<br/><br/><b>Required Qualifications</b><br/>› Associates degree in Computer Science or technical trade school, or 3-5 years of experience in a technical role; progressive experience required for advanced levels<br/>› Practical experience with PCs<br/>› Understanding of SQL<br/>› Understanding of Networks is required<br/>› A strong interest in the restaurant technology industry and the ability to empathize with restaurant managers and operators<br/>› Excellent written and verbal communication skills as well as interpersonal skills<br/>› Possess the accountability and personal responsibility to own and drive results<br/>› Ability to work independently and part of a team environment<br/>› Proficiency in Microsoft Office programs, including Outlook, Word, Excel and PowerPoint<br/><br/><b>Desired/Preferred Qualifications</b><br/>› Experience in the customer support or restaurant industry<br/>› Experience with SBOnet or a similar product; concepts, practices and procedures preferred<br/>› Possess excellent problem-solving and analytical skills<br/>› Ability to effectively manage multiple projects with strong organizational skills, attention to detail and logical problem-solving skills</p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</span></p><p></p><p><b><span>Statement to Third Party Agencies</span></b><br/><span>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</span></p><p></p><p>“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a <span>@ncrvoyix.com email</span> domain.”</p><p></p>


ext_id: R0151837
published: 2025-05-28 00:00:00+00:00
title: Installation Analyst (I)
location: Belgrade Campus, Serbia
experience_level: EN
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR</b><b> </b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><b>VOYIX</b></span></p><p><span>NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. </span></p><p></p><p><span>Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&amp;D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. </span></p><p></p><p><span>Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.  </span></p><p></p><p><span>Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. </span></p><p></p><p><b>Title:</b> Installation Analyst- German<span> Speaker</span></p><p><b>Grade: </b>8</p><p><b>Location:</b> Belgrade, SRB- Hybrid <span>         </span></p><p></p><p>Management of NCR's installation activities, products and services procured by the customer, and third-party products and services for NCR customers.</p><p><span>•           </span> Other responsibilities include (but are not limited to) the provision of services such as equipment upgrades, redeployment and site preparation services.</p><p><span>•           </span> Creating Service requests</p><p><span>•           </span> Analyze and reviewing of works and adding NCR jobs to the main schedule</p><p><span>•           </span> When inputting the job into the schedule ensure the scope of work is accurate and more detailed if possible.</p><p><span>•           </span> Capturing Main contractor information and adding to the schedule.</p><p><span>•           </span> Sanity checking site specific documentation and SOW to ensure no discrepancies or omissions</p><p><span>•           </span> Ensure all relevant details are received for jobs that require it, relevant passes, HW deliveries etc.</p><p><span>•           </span> Ensuring all ad hoc jobs are added to the schedule.</p><p><span>•           </span> Production of Weekly / monthly project Reports if required (Mainly consists of install data – number of installs, number of stores, types of installs.)</p><p><span>•           </span> Liaising with all relevant teams involved in project delivery to ensure all steps are in place for smooth delivery</p><p><span>•           </span> Participating in weekly governance calls</p><p><span>•           </span> Reporting trends / issues / identify and highlight project risks</p><p><span>•           </span> Liaise with 3rd parties as relevant to engage work requests and procure critical site information.</p><p><span>•           </span> Prepare correspondence letters, emails, etc. and assist in preparation of presentation</p><p></p><p></p><p></p><p></p><p></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</span></p><p></p><p><b><span>Statement to Third Party Agencies</span></b><br/><span>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</span></p><p></p><p>“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a <span>@ncrvoyix.com email</span> domain.”</p><p></p>

application_url:
https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/BELGRADE-SRB/Position-Installation-Analyst--I-_R0151837


ext_id: R0152894
published: 2025-05-28 00:00:00+00:00
title: Customer Experience Analyst
location: Belgrade Campus, Serbia
experience_level: EN
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR</b><b> </b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><b>VOYIX</b></span></p><p><span>NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. </span></p><p></p><p><span>Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&amp;D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. </span></p><p></p><p><span>Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.  </span></p><p></p><p><span>Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. </span></p><p></p><p><b>Job Title:<span> </span>Customer Experience Analyst</b></p><p><b>Location: Belgrade, SRB </b></p><p></p><p><b>Job Description:</b></p><p>We are seeking a dedicated Customer Experience Analyst to enhance our customer service delivery. This role involves collecting and analyzing customer feedback, identifying opportunities for improvement, and implementing customer experience initiatives. The successful candidate should be customer-centric, analytical, and have strong communication skills.</p><p></p><p><b>Responsibilities:</b></p><ul><li><p><b>Collect and analyze customer feedback</b><span> </span>to identify customer needs and expectations.</p></li><li><p><b>Translate customer insights</b><span> </span>into actionable recommendations for product, marketing, and service improvements.</p></li><li><p><b>Work closely with various teams</b><span> </span>to implement customer experience initiatives.</p></li><li><p><b>Monitor and report on customer experience metrics</b><span> </span>and trends.</p></li><li><p><b>Conduct customer satisfaction surveys</b><span> </span>and facilitate focus groups.</p></li><li><p><b>Assist in the design and execution</b><span> </span>of customer retention strategies.</p></li><li><p><b>Develop data visualizations</b><span> </span>to drive more informed business decisions.</p></li><li><p><b>Perform quality checks</b><span> </span>on customer data to ensure its integrity.</p></li><li><p><b>Identify key trends and outliers</b><span> </span>across customer verbatims, scores, and feedback.</p></li></ul><p></p><p><b>Requirements:</b></p><ul><li><p><b>Bachelor’s degree</b><span> </span>in IT, business, computer science, statistics, or a related field.</p></li><li><p><b>4+ years of experience</b><span> </span>in a customer experience role.</p></li><li><p><b>Experience working with customers</b><span> </span>in a multi-channel setting, including chat, email, and phone support.</p></li><li><p><b>Proficiency in data analysis</b><span> </span>and reporting.</p></li><li><p><b>Strong statistical and mathematical skills</b>.</p></li><li><p><b>Experience with business process mapping</b><span> </span>and gathering, documenting, and managing data for large-scale solution implementations.</p></li><li><p><b>Proficiency in Microsoft Office applications</b>.</p></li></ul><p></p><p><b>Preferred Qualifications:</b></p><ul><li><p><b>PMI-PBA certification</b>.</p></li><li><p><b>Lean Six Sigma green belt or black belt training</b>.</p></li></ul><p></p><p><b>Key Skills:</b></p><ul><li><p><b>Analytical skills</b><span> </span>to interpret data and make informed decisions.</p></li><li><p><b>Communication skills</b><span> </span>to effectively convey insights and recommendations.</p></li><li><p><b>Problem-solving skills</b><span> </span>to identify and address customer pain points.</p></li><li><p><b>Collaboration skills</b><span> </span>to work with cross-functional teams.</p></li></ul><p></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</span></p><p></p><p><b><span>Statement to Third Party Agencies</span></b><br/><span>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</span></p><p></p><p>“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a <span>@ncrvoyix.com email</span> domain.”</p><p></p>

application_url:
https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/BELGRADE-SRB/Customer-Experience-Analyst_R0152894


ext_id: R0152859
published: 2025-05-28 00:00:00+00:00
title: L3 Senior Support Analyst
location: Belgrade Campus, Serbia
experience_level: SE
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR</b><b> </b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><b>VOYIX</b></span></p><p><span>NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. </span></p><p></p><p><span>Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&amp;D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. </span></p><p></p><p><span>Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.  </span></p><p></p><p><span>Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. </span></p><p></p><p><b>Title: L3 Senior Support Analyst</b></p><p><b>Grade: 10</b></p><p><b>Location: Belgrade, Serbia</b></p><p></p><p>Step into the forefront of technological innovation as a Tier 3 SW Support Engineer, where you'll engage with leading-edge technologies integral to the retail software industry. Collaborate with premier global groceries retailers, providing top-tier technical support for NCR software products. Your expertise in Microservices architecture, GCP, SQL, CouchDB, and Kubernetes will be key in maintaining the reliability and functionality of mission-critical systems. We're seeking individuals with a passion for continuous learning and a drive to excel in a fast-paced team environment.</p><p></p><p><b>Key Areas of Responsibility:</b></p><ul><li>Spearhead the diagnosis and resolution of complex technical issues, driving solutions at the forefront of our technology stack.</li><li>Engage in proactive troubleshooting and defect resolution, ensuring seamless operation and optimal performance of production systems.</li><li>Mentor and empower fellow support agents, fostering a culture of knowledge-sharing and collaboration.</li><li>Craft and refine technical documentation, elevating our support processes to new levels of efficiency and effectiveness.</li><li>Partner closely with cross-functional teams to drive innovation and enhance customer satisfaction.</li></ul><p></p><p><b>Basic Qualifications:</b></p><ul><li>Demonstrate 3-5 years of senior-level technical support experience, ideally within the retail sector.</li><li>Proficiency in SQL querying, alongside a robust understanding of troubleshooting methodologies and tools.</li><li>Exhibit exceptional communication skills and a customer-centric mindset.</li></ul><p></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</span></p><p></p><p><b><span>Statement to Third Party Agencies</span></b><br/><span>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</span></p><p></p><p>“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a <span>@ncrvoyix.com email</span> domain.”</p><p></p>

application_url:
https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/BELGRADE-SRB/L3-Senior-Support-Analyst_R0152859-1


ext_id: R0153063
published: 2025-05-28 00:00:00+00:00
title: Customer Support L1 Agent - English Speaker
location: Belgrade Campus, Serbia
experience_level: EN
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR</b><b> </b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><b>VOYIX</b></span></p><p><span>NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. </span></p><p></p><p><span>Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&amp;D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. </span></p><p></p><p><span>Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.  </span></p><p></p><p><span>Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. </span></p><p></p><p><b>Title: Customer Support L1 Agent - English Speaker</b></p><p><b>Location: Belgrade, SRB</b></p><p></p><p></p><p><span><span>This position requires basic level of technical support for software and hardware products. This level of support is designed to handle dynamic, high-volume support which generally requires some technical knowledge. The ability to learn and support an enterprise-level, mission-critical, full-featured suite of products is essential.</span></span><span><span> </span></span><br/><span><span> </span></span><br/><span><b><span>Key Areas of Responsibility</span></b></span><span><span> </span></span></p><p><span><span><span>·<span><span>        </span> </span></span></span></span><span><span>Handle inquiries regarding customers' work accounts via phone. </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Process password reset requests promptly and accurately. </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Diagnose and solve account related issues that originate from our customers.</span></span><span><span> </span></span></p><p><span><span><span>·<span><span>        </span> </span></span></span></span><span><span>Assist users with account access issues, including troubleshooting login problems. </span></span></p><p><span><span><span>·<span><span>        </span> </span></span></span></span><span><span>Verify user identity according to security protocols before proceeding with password resets.</span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Maintain logs of password resets and access request.</span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>To resolve problems by applying established policies, procedures and tactics and using pro-active communication with our customer.</span></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Manage operations during scheduled shifts using on-hand tools and observations.</span></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Perform other corresponding duties and tasks in accordance with his qualifications, as directed by Employer.</span></span><span><span> </span></span></p><p></p><p><span><b><span>Languages</span></b></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>English – Proficient (written and spoken)</span></span><span><span> </span></span></p><p></p><p><span><b><span>Education and/or Requirements Required</span></b></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Candidates should possess a minimum High School degree or equivalent.</span></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Candidates are expected to have excellent communications and interpersonal skills.</span></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Candidates are expected to have basic computer knowledge.</span></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Candidates should have firm organizational skills.</span></span><span><span> </span></span></p><p></p><p><span><b><span>Preferred (but not crucial)</span></b></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Out of the box way of thinking</span></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Experience in customer facing roles or in technical support</span></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Experience in retail environment</span></span><span><span> </span></span></p><p><span><span>·<span><span>        </span> </span></span></span><span><span>Experience with ITIL practices, Linux Command Line, Windows and MS Office</span></span><span><span> </span></span></p><p></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</span></p><p></p><p><b><span>Statement to Third Party Agencies</span></b><br/><span>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</span></p><p></p><p>“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a <span>@ncrvoyix.com email</span> domain.”</p><p></p>

application_url:
https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/BELGRADE-SRB/Customer-Support-L1-Agent---English-Speaker_R0153063


ext_id: R0153233
published: 2025-05-28 00:00:00+00:00
title: Digital Media Marketing Sr Specialist
location: SERBIA VIRTUAL, Serbia
experience_level: SE
language: en
has_remote: True
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR</b><b> </b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><b>VOYIX</b></span></p><p><span>NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. </span></p><p></p><p><span>Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&amp;D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. </span></p><p></p><p><span>Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.  </span></p><p></p><p><span>Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. </span></p><p></p><p><b><span>Job Title: Digital Media Marketing Sr. Specialist</span></b></p><p><b><span>Grade:11</span></b></p><p><b><span>Location: Serbia </span></b></p><p></p><p></p><p><b><span>POSITION SUMMARY &amp; KEY AREAS OF RESPONSIBILITY</span></b></p><p></p><p>The NCR Voyix marketing team is looking for a <b>Digital Media Marketing Sr. Specialist</b><span> to lead the digital strategy and presence for NCR Voyix. </span> You will be focused on paid media and SEO and will be responsible for developing, implementing, and managing our digital marketing strategies to increase our online visibility, drive traffic, and generate leads. You’ll work closely with the marketing brand, content and web teams to optimize our website content, manage paid advertising campaigns, and analyze performance metrics to ensure the success of our digital initiatives.</p><p></p><p><u><span>Duties and Responsibilities:</span></u></p><ul><li>Develop and execute SEO strategies to improve organic search rankings and drive website traffic.</li><li>Conduct thorough keyword research to identify high-value keywords and optimize website content accordingly.</li><li>Optimize website content, meta tags, headers, and images to enhance search engine visibility.</li><li>Collaborate with the web development team to ensure website structure, coding, and navigation are optimized for search engines.</li><li>Work with content creators to develop SEO-friendly content, including blog posts, articles, and landing pages.</li><li>Manage and optimize paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and other relevant channels.</li><li>Monitor and analyze website and campaign performance using tools like Google Analytics, SEMrush, and other analytics platforms.</li><li>Prepare regular reports on SEO and paid campaign performance, providing insights and recommendations for improvement.</li><li>Keep up-to-date with the latest trends and best practices in SEO and digital marketing.</li></ul><p></p><p>Qualifications:</p><ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>Proven experience in SEO and managing paid advertising campaigns.</li><li>3+ years of digital advertising experience, whether at an agency, brand, or technology platform.</li><li>Proficiency in SEO tools (e.g., Google Analytics, SEMrush, Google Search Console) advertising platforms (e.g., Google Ads, Meta, LinkedIn) and CRM (Salesforce).</li><li>Strong analytical skills and the ability to interpret data to make informed decisions.</li><li>Excellent communication and teamwork skills.</li><li>Creative thinking and problem-solving abilities.</li><li>Up-to-date with the latest trends and best practices in digital marketing.</li></ul><p><br/> </p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</span></p><p></p><p><b><span>Statement to Third Party Agencies</span></b><br/><span>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</span></p><p></p><p>“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a <span>@ncrvoyix.com email</span> domain.”</p><p></p>

application_url:
https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/SERBIA-VIRTUAL-SRB/Digital-Media-Marketing-Sr-Specialist_R0153233


ext_id: R1147681
published: 2025-05-29 00:00:00+00:00
title: Professional Services Presales Consultant
location: BELGRADE K2 CAMPUS, Serbia
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><p></p><p><b>TITLE: Professional Services Presales Consultant</b></p><p><b>GRADE: 8</b></p><p><b>LOCATION: Belgrade, Serbia</b></p><p><b>Working hours: 10am – 6pm CET</b></p><p></p><p><b>Job Description:</b></p><p>As a Presales Consultant you will be a part of NAMER Banking Team working closely with PS Partners and Account Executives on documenting the Presales process. You will be responsible of all administration related to coordinating meetings, maintaining documentation, and ensuring smooth communication between team members and stakeholders. Your role will involve organizing and documenting project requirements, conducting research, and providing support in the pre-project phase. Your attention to detail and organizational skills will be crucial in ensuring a seamless transition from project initiation to execution.</p><p></p><p><b>Key Areas of Responsibility:</b></p><ul><li><p>Administration and design of Statements of Work and monitoring Presales shared mailbox</p></li><li><p>Coordinate all technical Presales activities for customers or partners in assigned territory or accounts.</p></li><li><p>Assist with or drive the development of technical account plans and sales proposals for assigned opportunities. Execute on established plans to prevent post-sales issues that can impact time to revenue.</p></li><li><p>Build and maintain relationships with assigned PS Partner and Sales team members. When channel-facing, establish peer-level relationship with sales partners.</p></li><li><p>Lead discovery activities to understand customer or partner business requirements and translate them into technical requirements.  Create, present and document moderately complex technical solutions.</p></li><li><p>Actively participate in knowledge transfer sessions for personal development and to help educate colleagues and partners with the latest technical, industry and product knowledge.</p></li><li><p>Actively maintain Pricebook and technical knowledge across multiple products and solutions while developing more in-depth expertise in a specific area or solution specialization</p></li><li><p>Acts in a professional manner with high ethical standards of performance and behavior at all times</p></li></ul><p></p><p><b>Systems involved:</b></p><ul><li><p>MS Office</p></li><li><p>ERP</p></li><li><p>QuoteBuilder</p></li><li><p>QuickBase</p></li></ul><p></p><p><b>Requirements:</b></p><p>The successful candidate will be highly motivated, energetic, creative, people-person with excellent oral and written communication skills and have experience in delivering tasks with high quality and well-managed customer expectations.  In addition, you will have the following experience and education:</p><ul><li><p>English – written &amp; oral – <b>mandatory</b></p></li><li><p>Bachelor’s degree required or equivalent experience</p></li><li><p>Professional Services / Banking industry experience preferred</p></li><li><p>Operational responsibility within the PS industry.  Experience helping internal work groups leverage their systems/ process to drive improvements/ efficiencies</p></li><li><p>Ability to present information in a consistent, organized and accurate manner</p></li><li><p>Good interpersonal skills interfacing with management and peers</p></li><li><p>A proactive attitude and the ability to work independently with limited management supervision</p></li></ul><p></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p></p><p><b>Company Benefits</b>:</p><ul><li><p>Private Health Insurance</p></li><li><p>Employee Referral Bonus Program</p></li><li><p>Wellbeing Resources</p></li><li><p>Baby Bonus</p></li><li><p>Life, Accident &amp; Disability Insurance</p></li><li><p>Numerous opportunities for internal career pathing and advancement</p></li><li><p>Discounts for employees at NCR Atleos partners<br/> </p></li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><p><br/><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><p></p>

application_url:
https://ncratleos.wd1.myworkdayjobs.com/en-US/ext_non_usalteos/job/BELGRADE-SRB/Professional-Services-Presales-Consultant_R1147681


ext_id: R1146914
published: 2025-05-29 00:00:00+00:00
title: Junior Full Stack Software Developer
location: NICOSIA, Cyprus
experience_level: EN
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><p></p><p><b>Job Summary:</b></p><p>We are looking for a motivated and detail-oriented <b>Junior Full Stack Developer</b> to join our growing development team. This is an excellent opportunity for someone with a foundational understanding of front-end and back-end technologies to gain hands-on experience in a collaborative and supportive environment.</p><p></p><p><b>Key Responsibilities:</b></p><ul><li>Assist in the development and maintenance of responsive front-end applications using <b>Angular</b> and <b>TypeScript</b>.</li><li>Collaborate with senior developers to integrate front-end components with <b>ASP.NET Core</b> back-end services.</li><li>Participate in debugging and troubleshooting issues across the full stack.</li><li>Support the design and implementation of <b>RESTful API endpoints</b>.</li><li>Work with databases to assist in data storage, retrieval, and optimization tasks.</li><li>Contribute to code reviews, testing, and documentation efforts.</li></ul><p></p><p><b>Qualifications:</b></p><ul><li>Basic experience or academic background in <b>Angular</b>, <b>TypeScript</b>, and <b>JavaScript</b>.</li><li>Familiarity with <b>ASP.NET Core</b> and <b>C#</b>.</li><li>Understanding of <b>HTML5</b>, <b>CSS3</b>, and responsive design principles.</li><li>Exposure to working with <b>SQL Server</b> or other relational databases.</li><li>Knowledge of RESTful APIs and client-server architecture.</li><li>Willingness to learn, take feedback, and grow within a team environment.</li><li>Good communication and problem-solving skills.</li></ul><p></p><p><b>Nice to Have:</b></p><ul><li>Internship or personal project experience in web development.</li><li>Familiarity with version control systems like <b>Git</b>.</li><li>Exposure to Agile development practices.</li></ul><p></p><p>#Li-GB2 #Li-Hybrid</p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><p><br/><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><p></p>

application_url:
https://ncratleos.wd1.myworkdayjobs.com/en-US/ext_non_usalteos/job/NICOSIA-CYP/Junior-Full-Stack-Software-Developer_R1146914


ext_id: R1148605
published: 2025-05-28 00:00:00+00:00
title: MEA Inventory Planner
location: ABU DHABI-CENTER TOWER, United Arab Emirates
experience_level: MI
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><p></p><p><span>Job Title: Inventory Planner (UAE Nationals Only)</span></p><p><span>Location: United Arab Emirates</span></p><p><span> </span></p><p><span>About the Role:</span></p><p><span>In alignment with the UAE Government’s Emiratisation strategy and in compliance with the regulations of the Ministry of Human Resources and Emiratisation (MoHRE), this position is designated exclusively for UAE Nationals as part of our 2025 Emiratisation targets.</span></p><p><span> </span></p><p><span>Key Responsibilities:</span></p><p><span> </span></p><p><span>Inventory Planning: Develop and maintain inventory strategies that effectively balance customer demand with cost efficiency.</span></p><p><span> </span></p><p><span>Data Analysis: Utilize inventory management systems and analytical tools to generate reports, assess trends, and identify opportunities for improvement.</span></p><p><span> </span></p><p><span>Inventory Tracking: Monitor inventory levels and ensure accurate tracking across the supply chain.</span></p><p><span> </span></p><p><span>Collaboration: Work closely with supply chain and operations teams to align inventory planning with business objectives.</span></p><p><span> </span></p><p><span> </span></p><p><span>Requirements:</span></p><p><span> </span></p><p><span>Bachelor’s degree in a relevant field.</span></p><p><span> </span></p><p><span>1–2 years of experience in inventory planning, supply chain, or a related area.</span></p><p><span> </span></p><p><span>Proficiency in both English and Arabic (spoken and written).</span></p><p><span> </span></p><p><span>Open exclusively to UAE Nationals.</span></p><p><span> </span></p><p><span> </span></p><p><span>Note: In accordance with MoHRE regulations and our Emiratisation commitments, only UAE Nationals will be eligible for consideration for this role.</span></p><p></p><p><span>#Li-GB2 #Li-Hybrid</span></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><p><br/><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><p></p>

application_url:
https://ncratleos.wd1.myworkdayjobs.com/en-US/ext_non_usalteos/job/ABU-DHABI-ARE/MEA-Inventory-Planner_R1148605


ext_id: 252495
published: 2025-05-29 00:00:00+00:00
expired: 2025-05-31 21:49:24+00:00
title: Safety Science Analyst
location: Pune, India
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Pune/Safety-Science-Analyst_252495
experience_level: EN
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p>Assist with the overall Clinical Safety and/or PSS operations associated with products including the entire adverse events process, which may include safety data collected from clinical trials and/or post marketing settings (i.e., unsolicited reports). Manage and process expeditable adverse events to the required standard and submit them to the client and/or the regulatory agencies (if required) within the agreed/stated timelines. Responsible for providing this service to clients either as a support function to the client project groups or as stand- alone business. Responsible to provide all clients, both internal and external, with the appropriate quality of service in a safe and costeffective manner. The role will be expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH regulations 1989 and the EC (European Commission) Directives 1992/3 as documented in the Company’s Health and Safety Manual.</p><ul></ul><p></p><p><b><span>Summary of Responsibilities:</span></b></p><p></p><ul><li>Perform case intake and triage of the incoming safety information or reports from various sources either spontaneously or from a clinical trial.</li><li><b>Assist with processing of the adverse events, including but not limited to:</b></li><li>Data entry of safety data onto adverse event tracking systems.</li><li>Write patient narratives and code adverse events accurately using MedDRA (for Marketed products, if applicable).</li><li>Assist in the listedness assessment against appropriate label (for Marketed products, if applicable).</li><li>Assist in generation of queries and collection of missing or discrepant information in consultation with medical staff, if needed.</li><li>Submission of expedited SAE reports to clients, regulatory authorities, ethics committees, investigators, 3rd party vendors, Partners and Fortrea project personnel, as required within the agreed timelines.</li><li>Assist with processing and submission of expedited and periodic reports to worldwide regulatory agencies or other recipients (Clients, Regulatory Authorities, Ethics Committees, investigators and Fortrea project personnel etc.), and prioritize the reports for processing and submission within the regulatory and/or study specific applicable timelines.</li><li>Assist in the reconciliation of databases, as applicable.</li><li>Work within the Quality Management System framework, including but not limited to Standard Operating Procedure (SOP), departmental Work Instructions (WIs) etc. as appropriate.</li><li>Assist in the maintenance of supporting files/ documentation regarding adverse event reporting requirements in all countries, if applicable.</li><li>Support upload/archival of case/study/project documentation, as appropriate.</li><li>Build and maintain good PSS relationships across functional units.</li><li>Support compliance of operations with governing regulatory requirements.</li><li>All other duties as needed or assigned.</li></ul><p></p><p><span><b>Qualifications (Minimum Required):</b></span></p><ul><li>Healthcare professionals with 0 to 6 months relevant experience.</li><li><span>Fortrea may consider relevant and equivalent experience in lieu of educational requirements.</span></li><li><span>To be used in lieu of experience, Degree required to be in one or more of the following disciplines: Pharmacy, Nursing, Medical Sciences, Life Sciences, or related area *Safety experience includes actual experience of processing AE/SAE reports, generating narratives, queries, working within safety databases, and experience with regulatory submissions.</span></li><li><span>** Relevant experience includes experience in the pharmaceutical, biotechnology, or CRO industry, working in related areas such as Medical Affairs, Clinical Data Entry and Clinical Data Management, Clinical Data Monitoring, Regulatory Affairs, or Quality Assurance.</span></li></ul><p><span> </span></p><p><span><b>Experience (Minimum Required):</b></span></p><ul><li><span>Attention to detail.</span></li><li><span>Team player.</span></li><li><span>Solid written and verbal communication skills.</span></li><li><span>Accurate math and spelling skills preferably with an aptitude for handling and proof-reading numerical data.</span></li><li><span>Knowledge of MS office Windows applications beneficial.</span></li><li><span>Ability to operate standard office equipment.</span></li></ul><p><span> </span></p><p><span><b>Physical Demands/Work Environment:</b></span></p><ul><li><span>Office Environment</span></li></ul><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252172
published: 2025-05-29 00:00:00+00:00
expired: 2025-05-31 21:49:23+00:00
title: Programmer
location: Bangalore, India
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Bangalore/Programmer_252172
experience_level: MI
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p><span>Assist in the development and implementation of solutions to DM service issues and concerns regarding SAAMA programming and testing activities, including proactive prevention strategies. Develop and maintain programs for creation of datasets as per specifications. Develop programs to import external data and transform to SAS Dataset or Excel files for data review and reconciliation. Maintain study databases for assigned projects. Perform programming for any regular or ad-hoc reports/listings as needed by the Study/Sponsor teams using available tools/SAS/Spotfire</span></p><p><b><span>Summary of Responsibilities:</span></b></p><ul><li>Proactively learn to design and execute processes related to programming, setup for data analysis using SAAMA tool.</li><li>Perform the following duties with the guidance from Senior staff: Database design, EDC/SAS edit programming, listings, ad-hoc/scheduled reports using SAS/Cognos/Business Objects – XI, R and other tools for data cleaning and reporting.</li><li>Complete assigned work utilizing EDC tools or SAS or other proprietary software according to Fortrea SOPs, Work Instructions, and project-specific guidelines in accordance with Good Clinical Practices (GCP).</li><li>Maintain knowledge and awareness of latest developments in CDISC standards and Statistical programming.</li><li>Create CRF annotations and mapping specifications as per Clients/CDISC standards.</li><li>Develop and maintain SAS programs for creation of SAS datasets as per the specifications.</li><li>Develop programs to import external data and transform to SAS Dataset or Excel files for data review and reconciliation.</li><li>Perform all work with knowledge of regulations pertaining to computerized systems to projects to ensure compliance and interact with project team members in related discipline.</li><li>Continuously learn and improve communication, technical, and problem-solving skills.</li><li>Provide regular status updates on the tasks assigned to Line Manager.</li><li>All other duties as needed or assigned.</li></ul><p></p><p></p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252725
published: 2025-05-29 00:00:00+00:00
title: Project Finance Analyst III
location: Sofia, Bulgaria
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Sofia/Project-Finance-Analyst-III_252725
experience_level: SE
language: en
has_remote: True
description:
<p>Fortrea is seeking an experienced Project Finance Analyst!</p><p></p><p>We are looking for an individual with a strong background in revenue recognition and forecasting to join our Project Finance team comprised of colleagues located across the EU, US and Asia Pacific.</p><p></p><p>In this role, you would be working with cross-functional stakeholders in a matrix environment and managing a team of finance analysts with extensive responsibilities. Experience with ASC-606 revenue recognition, operating with a sense of urgency, and attention to detail are key attributes needed for this role to deliver positive results.</p><p></p><p>The Project Finance team is a key function in supporting our Project Leadership, Contracts, and Executive Leadership teams while providing oversight of the overall financial health of our projects.  This exciting opportunity will allow for business partnering, driving results, and being involved in the clinical trial process from contract through study completion.</p><p></p><p><b><span>Summary of Responsibilities:</span></b></p><p></p><p>As a Project Financial Analyst at Fortrea, your main responsibilities will be to:​</p><ul><li>Understand and calculate revenue recognition on an Estimate At Completion (EAC) methodology and provide insight to project managers, functional leads and senior management on project status and overall financial health of your portfolio of projects</li><li>Financial oversight and revenue recognition of a smaller sized portfolio of larger and highly complex projects end to end</li><li>Maintain complete and accurate project financial records in accordance with GAAP</li><li>Coordinate customer reporting for key accounts, and ensure that customer requirements are met</li><li>Provide timely project information and metrics to finance to support ASC 606 revenue recognition.</li><li>Deliver project analysis information to project team members and management as part of the Monthly Project Review Process</li><li>Expectation of regular interaction with the clients</li><li>Monitor invoiced amounts through study duration and work with the billing team to support invoice query resolution</li><li>This includes oversight and reporting of full project risk management to the project teams by highlighting unbilled, unearned, accounts receivable by aging balances and overburn</li><li>Setup projects in associated financial systems and manage effective close out at study completion</li><li>Own the end of study reconciliation process for your projects</li></ul><p></p><p>Support commercial, contracts and project management on project change orders and financial reconciliations:</p><ul><li>Deliver clear and concise project analysis information to project team members, senior management and finance management as part of the Monthly Project Review Process</li><li>Work with project team to proactively identify issues affecting project results and profitability. Identify workable solutions to minimize risk and maximize profitability</li><li>Identify workable solutions to minimize risk and maximize profitability</li><li>Work with other analysts to identify project trends and issues</li><li>Manage budgets and necessary project information into the financial accounting system and project analysis files to allow for accurate project coding, invoicing and accounting</li><li>Drives cash neutrality through payment schedule updates, review/approval of payment terms, and a focus on invoice forecasting</li></ul><p></p><p>Serve as a financial resource to project managers, functional leads, other project team members and senior management:</p><ul><li>Provide project financial training to project team members, as necessary; Respond to project manager, sponsor, business development director or other customer requests for project information.</li><li>Partner with Project Delivery and Governance teams to improve processes</li><li>Collaborate with project manager, sponsor, business development director or other customer requests for project status information</li><li>Prioritize all Internal, External and SOX Audit deliverables; Have audit oversight for your projects by proactively being audit ready to work direct with the auditor</li><li>Ad hoc analysis as required by the project team or senior management</li><li>Monitors the overall health of assigned projects including but not limited to revenue, gross profit, forecasted hours, invoicing targets, project close outs, and reconciliations</li></ul><p></p><p><b><span>Qualifications (Minimum Required):</span></b></p><ul><li>Bachelor's Degree in <span>Accounting/Finance/Economics</span> or related field</li></ul><p></p><p><b><span>Experience (Minimum Required):</span></b></p><ul><li>6+ years experience in ASC-606 revenue recognition in service-related field<b> Workday Financials or Adaptive Planning</b> experience is a plus.</li><li>CRO experience strongly preferred</li><li>Highly proficient in Microsoft Office, with an emphasis on Excel</li><li>Prior experience with an EAC system for revenue recognition</li><li>Attention to detail, time management skills, organizational skills, and a sense of urgency<br/>Ability to communicate with a wide range of stakeholders across a global, matrixed organization</li></ul><p></p><p><b><span>Preferred Qualifications Include:</span></b></p><ul><li>Strong preference for CRO Experience</li><li><b>Workday Financials or Adaptive Planning</b> experience is a plus.</li></ul><p></p><p>#LI-REMOTE</p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252724
published: 2025-05-29 00:00:00+00:00
title: Project Finance Analyst II
location: Sofia, Bulgaria
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Sofia/Project-Finance-Analyst-II_252724
experience_level: EN
language: en
has_remote: True
description:
<p>Fortrea is seeking an experienced Project Finance Analyst!</p><p></p><p>We are looking for an individual with a strong background in revenue recognition and forecasting to join our Project Finance team comprised of colleagues located across the EU, US and Asia Pacific.</p><p></p><p>In this role, you would be working with cross-functional stakeholders in a matrix environment and managing a team of finance analysts with extensive responsibilities. Experience with ASC-606 revenue recognition, operating with a sense of urgency, and attention to detail are key attributes needed for this role to deliver positive results.</p><p></p><p>The Project Finance team is a key function in supporting our Project Leadership, Contracts, and Executive Leadership teams while providing oversight of the overall financial health of our projects.  This exciting opportunity will allow for business partnering, driving results, and being involved in the clinical trial process from contract through study completion.</p><p></p><p><b>Summary of Responsibilities:</b></p><p></p><p>As a Project Financial Analyst at Fortrea, your main responsibilities will be to:</p><ul><li>Understand and calculate revenue recognition on an Estimate At Completion (EAC) methodology and provide insight to project managers, functional leads and functional management leadership on project status and overall financial health of your portfolio of projects</li><li>Financial oversight and revenue recognition of a medium sized portfolio of mid level size and complexity projects end to end Maintain complete and accurate project financial records in accordance with GAAP</li><li>Coordinate customer reporting for key accounts, and ensure that customer requirements are met Provide timely project information and metrics to finance to support ASC 606 revenue recognition</li><li>Deliver project analysis information to project team members and management as part of the Monthly Project Review Process This may mean occasional ad hoc meetings and interaction with the clients</li><li>Monitor invoiced amounts through study duration and work with the billing team to support invoice query resolution This includes oversight and reporting of full project risk management to the project teams by highlighting unbilled, unearned, accounts receivable by aging balances and overburn</li><li>Setup projects in associated financial systems and manage effective close out at study completion Own the end of study reconciliation process for your projects</li></ul><p></p><p>Support commercial, contracts and project management on project change orders and financial reconciliations:</p><ul><li>Deliver clear and concise project analysis information to project team members, functional management leadership and finance management as part of the Monthly Project Review Process</li><li>Work with project team to proactively identify issues affecting project results and profitability. Identify workable solutions to minimize risk and maximize profitability</li><li>Identify workable solutions to minimize risk and maximize profitability</li><li>Work with other analysts to identify project trends and issues</li><li>Manage budgets and necessary project information into the financial accounting system and project analysis files to allow for accurate project coding, invoicing and accounting Drives cash neutrality through payment schedule updates, review/approval of payment terms, and a focus on invoice forecasting</li></ul><p></p><p>Serve as a financial resource to project managers, functional leads, other project team members and functional management leadership:</p><ul><li>Provide project financial training to project team members, as necessary; Respond to project manager, sponsor, business development director or other customer requests for project information. Partner with Project Delivery and Governance teams to improve processes</li><li>Collaborate with project manager, sponsor, business development director or other customer requests for project status information</li><li>Prioritize all Internal, External and SOX Audit deliverables; Have audit oversight for your projects</li><li>Ad hoc analysis as required by the project team or senior management</li><li>Monitors the overall health of assigned projects including but not limited to revenue, gross profit, forecasted hours, invoicing targets, project close outs, and reconciliations</li></ul><p></p><p><b>Qualifications (Minimum Required):</b></p><ul><li>Bachelor's Degree in <span>Accounting/Finance/Economics</span> or related field</li></ul><p></p><p><b>Experience (Minimum Required):</b></p><ul><li>4+ years experience in ASC-606 revenue recognition in service-related field</li><li>CRO experience strongly preferred</li><li>Highly proficient in Microsoft Office, with an emphasis on Excel Prior experience with an EAC system for revenue recognition</li><li>Attention to detail, time management skills, organizational skills, and a sense of urgency Ability to communicate with a wide range of stakeholders across a global, matrixed organization</li></ul><p></p><p><b>Preferred Qualifications Include:</b></p><ul><li>Strong preference for CRO Experience</li><li>Workday Financials or Adaptive Planning experience is a plus</li></ul><p></p><p>#LI-REMOTE</p><p></p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252723
published: 2025-05-29 00:00:00+00:00
title: Project Finance Analyst I
location: Sofia, Bulgaria
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Sofia/Project-Finance-Analyst-I_252723-1
experience_level: EN
language: en
has_remote: True
description:
<p>Fortrea is seeking a Project Finance Analyst!</p><p></p><p>We are looking for an individual with a strong background in revenue recognition and forecasting to join our Project Finance team comprised of colleagues located across the EU, US and Asia Pacific.</p><p></p><p>In this role, you would be working with cross-functional stakeholders in a matrix environment and managing a team of finance analysts with extensive responsibilities. Experience with ASC-606 revenue recognition, operating with a sense of urgency, and attention to detail are key attributes needed for this role to deliver positive results.</p><p></p><p>The Project Finance team is a key function in supporting our Project Leadership, Contracts, and Executive Leadership teams while providing oversight of the overall financial health of our projects.  This exciting opportunity will allow for business partnering, driving results, and being involved in the clinical trial process from contract through study completion.</p><p></p><p><b><span>Summary of Responsibilities:</span></b></p><p><br/>As a Project Financial Analyst at Fortrea, your main responsibilities will be to:</p><ul><li><p>Understand and calculate revenue recognition using an Estimate At Completion (EAC) methodology and provide insight to project managers and functional leads on project status and overall financial health of your portfolio of projects</p></li><li><p>Financial oversight and revenue recognition of a larger portfolio of smaller and less complex projects from end to end</p></li><li><p>Maintain complete and accurate financial records for each project in accordance with GAAP</p></li><li><p>Coordinate customer reporting for key accounts, and ensure that customer requirements are met</p></li><li><p>Provide timely project information and metrics to finance to support ASC 606 revenue recognition. Deliver project analysis information to project team members and management as part of the Monthly Project Review Process</p></li><li><p>Monitor invoiced amounts through study duration and work with the billing team to support invoice query resolution</p></li><li><p>This includes oversight and reporting of full project risk management to the project teams by highlighting unbilled, unearned, accounts receivable by aging balances and overburn</p></li><li><p>Setup projects in associated financial systems and manage effective close out at study completion</p></li><li><p>Own the end of study reconciliation process for your projects</p></li><li><p>Support commercial, contracts and project management on project change orders and financial reconciliations</p></li><li><p>Deliver clear and concise project analysis information to project team members and finance management as part of the Monthly Project Review Process</p></li><li><p>Work with project team to proactively identify issues affecting project results and profitability. Identify workable solutions to minimize risk and maximize profitability</p></li><li><p>Identify workable solutions to minimize risk and maximize profitability</p></li><li><p>Work with other analysts to identify project trends and issues</p></li><li><p>Manage budgets and necessary project information into the financial accounting system and project analysis files to allow for accurate project coding, invoicing and accounting</p></li><li><p>Drives cash neutrality through payment schedule updates, review/approval of payment terms, and a focus on invoice forecasting</p></li><li><p>Serve as a financial resource to project managers, functional leads, and other project team members</p></li><li><p>Provide project financial training to project team members, as necessary; Respond to project manager, sponsor, business development director or other customer requests for project information.</p></li><li><p>Partner with Project Delivery and Governance teams to improve processes</p></li><li><p>Collaborate with project manager, sponsor, business development director or other customer requests for project status information</p></li><li><p>Prioritize all Internal, External and SOX Audit deliverables</p></li><li><p>Ad hoc analysis as required by the project team or senior management</p></li><li><p>Monitors the overall health of assigned projects including but not limited to revenue, gross profit, forecasted hours, invoicing targets, project close outs, and reconciliations</p></li></ul><p></p><p><b><span>Qualifications (Minimum Required):</span></b></p><p></p><p>Bachelor’s degree in Accounting, Finance, Economics, or related field.</p><ul><li><p>Strong Excel skills and attention to detail.</p></li><li><p><b>Willingness to learn</b> ASC-606 and EAC methodologies.</p></li><li><p>Strong communication and organizational skills.</p></li></ul><p></p><p><b><span>Experience (Minimum Required):</span></b></p><ul><li><p>2+ year’s experience in ASC-606 revenue recognition in service-related field</p></li><li><p>CRO experience strongly preferred</p></li><li><p>Highly proficient in Microsoft Office, with an emphasis on Excel</p></li><li><p>Prior experience with an EAC system for revenue recognition</p></li><li><p>Attention to detail, time management skills, organizational skills, and a sense of urgency</p></li><li><p>Ability to communicate with a wide range of stakeholders across a global, matrixed organization</p></li></ul><p></p><p><b><span>Preferred Qualifications Include:</span></b></p><ul><li><p>Strong preference for CRO Experience</p></li><li><p><b>Workday Financials or Adaptive Planning</b> experience is a plus</p></li></ul><p></p><p>#LI-REMOTE</p><p></p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252645
published: 2025-05-28 00:00:00+00:00
title: Clinical Research Technician / Daytona Beach, FL (On-Site)
location: Daytona Beach, United States
language: en
has_remote: False
description:
<p>As one of the largest Clinical Research Organizations in the world, we have four <b>Early Phase Clinical Research Units</b> in the UK and US.</p><p></p><p>We are currently seeking a <b>Clinical</b> <b>Research Technician, </b>to interact directly with our healthy volunteer participants while learning to read clinical research protocols and enjoy working in a fast-paced team-oriented environment. Each day is different, you will be <span>exposed to a wide variety of Therapeutic Indications and study types (ascending dose, first-in-human, food effect, drug to drug interactions, etc.)</span></p><p></p><p>This is a full-time, <b>office/clinic-based </b>job in <b><span>Daytona Beach, FL. Rotational work shift required for this role.</span></b></p><p></p><p>If you join us, you will work with some of the world´s leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug.</p><p></p><p>Many Nurses are drawn to their profession because of its direct impact on patient care. If this is your case, you will not miss that working in Phase 1 trials. Whilst allowing you to have a close face-to-face relationship with participants, and as you continue to practice your clinical skills and knowledge, <span>you´ll be involved with the latest medical technologies and treatments, witnessing their development firsthand. When the drug you worked with gets approved, you know you´ll touch many patient´s lives around the world. </span></p><p></p><p>WHAT YOU WILL DO:</p><p>You will utilize your skills, knowledge, and clinical judgement to provide a high standard of care clinical research.</p><p></p><p><b>Other key responsibilities</b>:</p><ul><li><p>Accurately perform blood pressure, venipuncture, weights, pulse, respiratory rate, and temperature readings</p></li><li><p>Preparation and accurate recording of ECGs/Holters</p></li><li><p>Collection and processing of biological samples as specified in the protocol and ensures the proper distribution of those samples</p></li><li><p>Monitors meals to ensure dietary compliance by research participants</p></li><li><p>Assist in the preparation of rooms and medical equipment</p></li><li><p>Assist with screening procedures as needed</p></li><li><p>Maintain a clean, safe and efficient working and study environment</p></li><li><p>Other duties as assigned</p></li></ul><p></p><p><b>YOU NEED TO BRING…</b></p><ul><li><p>High School Diploma or equivalent</p></li><li><p>EMT, Phlebotomy, CMA or CNA certification, preferred</p></li><li><p>0 – 1 year of related experience.</p></li></ul><p></p><p>The important thing for us is you are comfortable working in an environment that is:</p><p></p><ul><li><p><b><span>Fast paced</span></b>: where no deviations from the study protocol are allowed, and not meeting a timeline for even few minutes will create a quality issue.</p></li><li><p><b><span>Changing priorities constantly</span></b> asking you to prioritize and adapt on the spot.</p></li><li><p><b><span>Teamwork </span></b>and<b><span> people skills</span></b> are essential for the study to run smoothly.</p></li><li><p><b><span>Technology based</span></b>. We collect our data directly into an electronic environment.</p></li></ul><p></p><p><b>What do you get?</b></p><p>Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:</p><ul><li><p>Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)</p></li><li><p>401(K)</p></li><li><p>Paid time off (PTO)</p></li><li><p>Employee recognition awards</p></li><li><p>Multiple ERG’s (employee resource groups)</p></li></ul><p></p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>

application_url:
https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Daytona-Beach/Clinical-Research-Technician---Daytona-Beach--FL--On-Site-_252645


ext_id: 252816
published: 2025-05-28 00:00:00+00:00
title: Senior Clinical Scientist
location: Durham, United States
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Durham/Senior-Clinical-Scientist_252816
experience_level: SE
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p>The Clinical Scientist (CS) Provides ongoing in-depth analysis and scientific input into development and execution of protocols and clinical development plans by working with the <span>medical/scientific/regulatory</span> team to creatively solve a wide range of <span>medical/scientific/clinical/regulatory</span> problems. The CS works with the Medical Monitor/study support on a protocol/program basis for early clinical trials.</p><ul></ul><p></p><p><b><span>Summary of Responsibilities:</span></b></p><ul><li>Provides ongoing in-depth analysis and scientific input into development and execution of protocols and clinical development plans.</li><li>Remains current on issues in scientific expertise through active, ongoing participation in relevant scientific meetings and courses.</li><li>Works with the <span>medical/scientific/regulatory</span> team to creatively solve a wide range of <span>medical/scientific/clinical/regulatory</span> problems.</li><li>Establishes and maintains close affiliations with the Fortrea and larger scientific community.</li><li>Provides writing, review, editing and QC of applicable project documents, including: proposals, synopses, protocols, amendments, reports, narratives, investigator brochures, informed consent forms, manuscripts, clinical development plans and analysis plans that meet scientific and regulatory standards, as applicable.</li><li>Provides scientific and logistical rationale/input for including biomarkers or other lab markers in Proof-of-Concept (POC) studies.</li><li>Interacts with Fortrea Early Phase Development Solutions (EPDS) and participates on Molecule Development Teams as the early clinical representative.</li><li>Oversee or assist in the planning and conduct of DSMB, Safety Review Committee, Cohort Review, Dose Escalation, Data Review or other medical-related study meetings.</li><li>Writes draft Medical Responsibility, Safety and other related plans and facilitates their review and approval by Medical Monitor, Project Managers and Sponsors, as needed.</li><li>Attends Kick-off Meetings and SIVs/Investigator Meetings. Supports training in key medical/scientific areas.</li><li>Attends Team Meetings. Ensures that any medical/safety issues discussed at the meeting are resolved by the Medical Monitor in a timely manner.</li><li>Serves as a resource for the Medical Monitor by tracking and reviewing ongoing studyspecific safety data (e.g., adverse events, vitals, ECGs and safety lab results) to identify safety trends.</li><li>Acts as a liaison between the Medical Monitor in all communications between study sties, Fortrea project staff and Sponsors regarding protocol or other study-related questions, including documenting, tracking and follow-up on all issues.</li><li>Supports CPS Medical Monitors in tracking and documenting any Inclusion/Exclusion criteria or protocol-related questions and answers.</li><li>Supports the Medical Monitor in the review and interpretation of data from clinical studies, including data files, tables, figures and listings.</li><li>Ensures SAEs are handled appropriately and in a timely manner. Supports Medical Monitor and Project Teams by reviewing SAE reports for completeness. Interacts with Fortrea/Sponsor/3rd Party safety groups, as needed to support SAE management.</li><li>Participates in and/or leads process improvement initiatives such as establishing and improving document standards, documentation processes, developing new procedures, process mapping and SOP review/revision.</li><li>All other duties as needed or assigned.</li></ul><p></p><p><b><span>Qualifications (Minimum Required):</span></b></p><ul><li>Bachelor’s degree in an applicable scientific field, plus 10-12 years of relevant experience; or a Master’s degree in an applicable scientific field, plus 4-6 years of relevant experience; or a PhD degree in an applicable scientific field.</li><li>Fortrea may consider relevant and equivalent experience in lieu of educational requirements.</li><li>Knowledge of GCPs and regulatory agency guidelines.</li><li>Ability to conduct limited review of related literature and references to obtain the required information and subsequently apply it.</li><li>Skilled in data interpretation.</li><li>Fluent in English, both written and verbal.</li></ul><p></p><p><b><span>Experience (Minimum Required):</span></b></p><ul><li>Up to 10-15 years of relevant experience in a related field (i.e. medical, clinical, pharmaceutical, laboratory, research, or data management).</li><li>Additional experience may be substituted for education requirements.</li></ul><p></p><p><b><span>Physical Demands/Work Environment:</span></b></p><ul><li>Office working conditions.</li><li>Overtime and weekend work as required.</li><li>Travel Requirements less than 10% Regional.</li></ul><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252812
published: 2025-05-28 00:00:00+00:00
title: Senior Finance Analyst, FP&A (Brazil)
location: São Paulo, Brazil
experience_level: SE
language: en
has_remote: False
description:
<p><span>Fortrea is seeking a <b>Senior FP&amp;A Analyst</b> to join our global finance team supporting our SG&amp;A teams. This role is ideal for a highly analytical and detail-oriented finance professional who thrives in a fast-paced, matrixed environment. As a key contributor to the financial planning and reporting process, you will support budgeting, forecasting, and executive-level reporting while driving insights that inform strategic decisions.</span></p><p></p><p><span>You will collaborate closely with global finance hubs, business partners, and senior leadership to deliver high-quality financial analysis and reporting. This is a great opportunity for someone who enjoys working with data, improving processes, and making a tangible impact on business performance.</span></p><p></p><p><b><span>Summary of Responsibilities:</span></b></p><ul><li>Consolidate <b>budgets and monthly forecasts</b> across business units and functions.</li><li>Prepare and deliver <b>presentations</b> that explain key budget and forecast variances to senior stakeholders.</li><li>Generate and continuously improve <b>monthly financial reports</b> to meet evolving business needs.</li><li>Coordinate the <b>monthly close and forecast cycle</b>, ensuring timely and accurate submissions.</li><li>Identify and support <b>process improvement initiatives</b> to enhance financial planning efficiency.</li><li>Leverage business data to deliver <b>insights and support strategic decision-making</b>.</li><li>Conduct <b>advanced financial analyses</b> and scenario planning to support ad-hoc requests.</li><li>Report, analyze, and proactively manage <b>monthly financial results</b> in collaboration with senior leadership.</li><li>Partner across a <b>global matrix organization</b>, building strong relationships with finance and business teams.</li><li>Support development of financial business cases related to capital expenditure proposals.</li><li>Support the <b>evaluation and enhancement of forecasting systems</b>.</li><li>Assist in <b>training and mentoring junior staff</b> within the finance hub.</li><li>Work closely with the <b>executive suite</b> to support ad-hoc analysis for quarterly board meetings and earnings releases.</li><li>Perform <b>other duties as assigned</b> to support the broader finance organization.</li></ul><p></p><p><b>Qualifications (Minimum Required):</b></p><ul><li>Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA or CPA a plus).</li><li>Strong analytical skills with experience in <b>forecasting, budgeting, and financial modeling</b>.</li><li>Proficiency in Microsoft Excel and financial systems</li><li>Excellent communication skills and ability to present financial insights to senior stakeholders.</li><li>Demonstrated ability to <b>collaborate across global teams</b> and manage competing priorities.</li></ul><p></p><p><b><span>Experience (Minimum Required):  </span></b></p><ul><li>Minimum of <b>5 years of experience</b> in financial planning and analysis, preferably in a global or matrixed organization.</li></ul><p></p><p><b><span>Preferred Qualifications Include:</span></b></p><ul><li>Strong preference for CRO Experience</li><li> <b>Workday Financials or Adaptive Planning</b> experience is a plus.</li></ul><p></p><p>#LI-LL1</p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>

application_url:
https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/So-Paulo/Senior-Finance-Analyst--FP-A--Brazil-_252812


ext_id: 252661
published: 2025-05-28 00:00:00+00:00
title: Administrative Assistant I
location: Daytona Beach, United States
experience_level: EN
language: en
has_remote: False
description:
<p><b>Administration Assistant I </b></p><p><b>Onsite in Daytona Beach, FL</b></p><p><b>Monday - Friday, 8am - 4pm ET. </b></p><p></p><p><b>Job Overview:</b></p><p>Greets, receives, and routes all visitors, clients, and vendors, routes incoming calls, and performs miscellaneous clerical and clinical tasks for the clinic.</p><p></p><p><b>Summary of Responsibilities:</b></p><ul><li>Acts as a receptionist by pleasantly greeting and directing visitors having business with the company.</li><li>Ensures that all visitors have temporary security identification and are escorted from the lobby into appropriate business area.</li><li>Provides administrative support for specified individuals (e.g. opening mail, screening phone calls, photocopying, word processing, and filing).</li><li>Supports department’s efforts on scheduling activities (e.g. client visits, scheduling meetings, maintaining calendars, agendas, etc.) as needed.</li><li>Creates FedEx packages, makes photocopies, and stuffs envelopes.</li><li>Maintains an employee contact list.</li><li>Assists with tasks related to participant check in and discharge, and may assist with resolution of participant issues</li><li>Performs other related duties as assigned.</li></ul><p><b>Qualifications (Minimum Required):</b></p><ul><li>High School diploma or equivalent.</li><li>Proficient working knowledge of computers and programs (e.g., Word, Excel).</li><li>Excellent command of the English language, both oral and written.</li><li>Requires unquestionable customer service skills and ability to be persistent while maintaining tact.</li><li>Requires great attention to detail.</li><li>Fortrea may consider relevant and equivalent experience in lieu of educational requirements.</li></ul><p><b>Experience (Minimum Required):</b></p><ul><li>2-3 years of applicable experience.</li><li>Knowledge of science or a scientific background is preferred.</li><li>Typically, 2 – 3 years of applicable experience</li></ul><p></p><p><b>Physical Demands/Work Environment:</b></p><ul><li>Must be able to see and hear.</li><li>Must be able to use a computer keyboard for up to 6 hours per day.</li><li>Overtime and weekend work as required.</li></ul><p><b>What do you get?</b></p><p></p><p>Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:</p><ul><li>Medical, Dental, Vision, Life, STD/LTD</li><li>401(K)</li><li>Paid time off (PTO)</li><li>Employee recognition awards</li><li>Multiple ERG’s (employee resource groups)</li><li>Target hour pay: $17.00 - 19.00 USD</li></ul><p></p><p>Applications deadline: June 6th, 2025</p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>

application_url:
https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Daytona-Beach/Administrative-Assistant-I_252661


ext_id: 252757
published: 2025-05-28 00:00:00+00:00
title: Central Monitoring Manager
location: Bangalore, India
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Bangalore/Central-Monitoring-Manager_252757
experience_level: MI
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p></p><p>The Central Monitoring Manager has a critical role in ensuring full implementation of the risk plan and recommending appropriate changes to the ongoing monitoring. Collaborates within a matrix environment, communicates proactively internally and externally and across functions with key stake holders to ensure plans are proactively and effectively executed to meet client expectations. Expected to have a substantial working and industry knowledge of drug development and clinical trial execution. The role is responsible for the preparation and conduct of central monitoring (site, subject and study level review as applicable) activities on a series of sponsor projects or sponsor portfolio from proposal to study report. Conducts the central monitoring activities and recommends mitigations to project teams and oversees the findings at site, subject, and study level. Provides the necessary support to the study team.</p><ul></ul><p></p><p><b><span>Summary of Responsibilities:</span></b></p><ul><li><p>Performs the Central monitoring activities for multiple studies and ensures accurate tracking and status reporting of studies in their remit.</p></li><li><p>Manage portfolio of studies for a customer and act as a customer point of contact.</p></li><li><p>Collaborates in the development of Central Monitoring proposal text and review of costing, contributes to proposal strategy and development.</p></li><li><p>Collaborates in the development of sponsor presentations/bid defense support.</p></li><li><p>Oversees at a study/customer level the appropriate tracking, interpretation, and application of data to proactively manage risk.</p></li><li><p>Ensures that tracking and status reporting are performed in a timely and accurate manner.</p></li><li><p>Applies data to recommend any required changes.</p></li><li><p>Leads, plans, prepares, conducts, and follows up the central monitoring (Site, subject and study level review as applicable) activities and supports less experienced team members.</p></li><li><p>Supports PMO in preparation of initial Risk Management Register and may prepare, distribute, and follow up Study Risk Impact Reports and coordinate Site Risk Weighting.</p></li><li><p>Ensures Critical Data and Process Definition are implemented in EDC design by Data Expert.</p></li><li><p>Conducts Site Risk Assessment across multiple studies, works with study start up team members, reviews site outreach, Pre-Study Visit reports and Site Risk Assessment. Prepares site risk stratifications and proposes baseline site risk levels and initial site monitoring intervention levels.</p></li><li><p>Develops and establishes requirements including prescriptive risk factor mitigation strategies, SDV strategy, study-specific risk factor definition, variable Risk Factor trigger levels.</p></li><li><p>Develop the Central Monitoring and other applicable plans and any subsequent changes.</p></li><li><p>Manages configuration of tools, risk factors trigger levels, programming of study specific risk factors and central monitoring parameters and performs user acceptance testing of applicable tools.</p></li><li><p>Performs ongoing dashboard reviews, prepares, and recommends mitigation actions and reviews recommended monitoring levels with project team and ensures that identified issues are followed to resolution.</p></li><li><p>Agrees potential changes to monitoring intervention level with project team in line with the applicable plans and escalates appropriately.</p></li><li><p>Performs subject clinical reviews and take appropriate actions as applicable.</p></li><li><p>Performs study analytics reviews as per the applicable plans and communicates the findings appropriately.</p></li><li><p>Reviews and Approves changes to monitoring levels, ensuring compliance with applicable Plans and sponsor needs are met.</p></li><li><p>Oversees Project Quality and Risk Reports to ensure client satisfaction and compliance.</p></li><li><p>Coaches assigned project teams internally and externally to increase the central monitoring competence.</p></li><li><p>Contributes to the development and maintenance of processes, including SOP writing, process mapping and process improvements using Six Sigma and LEAN methodologies.</p></li><li><p>Evaluates and collates process improvement suggestions and submits to leadership.</p></li><li><p>Evaluates and submits ideas and justification for improved systems and tools to leadership.</p></li><li><p><b>If acts as line manager, the following responsibilities apply:</b></p></li><li><p>Line management responsibilities for the training, utilization, development, and performance of Central Monitoring and/or Medical Data Review Operations Staff.</p></li><li><p>Assign and classify tasks to the employees.</p></li><li><p>Supervise, mentor, and evaluate performance of staff to ensure career development, interpersonal skills, and achievement of Competency standards.</p></li><li><p>Looking after the workforce’s HR needs.</p></li><li><p>Assist in recruitment of new staff.</p></li><li><p>Budgeting and scheduling for work force required to perform tasks.</p></li><li><p>Ensure the smooth functioning of department in the organization.</p></li><li><p>Responsible for managing Performance review and issues of direct reports.</p></li><li><p>All other duties as needed or assigned.</p></li></ul><p></p><p><b><span>Qualifications (Minimum Required):</span></b></p><ul><li><p>University / college degree or post-graduation from an appropriately accredited institution.</p></li><li><p>Fortrea may consider relevant and equivalent experience in lieu of educational requirements.</p></li></ul><p></p><p><b><span>Experience (Minimum Required):</span></b></p><ul><li><p>Minimum of 7-9 years of relevant clinical research experience in a pharmaceutical company/CRO or other equivalent experience with increasing levels of responsibility in clinical trial related roles e.g., project management, clinical monitoring, data management and informatics.</p></li></ul><p></p><p><b><span>Preferred Qualifications Include:</span></b></p><ul><li><p>University / college degree or post-graduation in life science preferred.</p></li></ul><p></p><p><b><span>Physical Demands/Work Environment:</span></b></p><p>Standard office or home working equipment required.</p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: JR102548
published: 2025-05-28 00:00:00+00:00
title: TSA Sales Associate
location: Sydney Thrift Store, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>POSITION PURPOSE SUMMARY:</b><br/>The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.</p><p></p><p><b>ACCOUNTABILITIES:</b><br/>The incumbent may perform all, some, or similar range of duties.<br/>Operations<br/>• Greet and interact with customers/donors in a positive, friendly, and courteous manner.<br/>• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.<br/>• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.<br/>• Maintain store opening and closing procedures as required.<br/>• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.<br/>• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.<br/>• Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.<br/>• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.<br/>• Pay attention to store security, by monitoring activity within the store.<br/>• Assist with store layout plans to attract customers, which would include window displays and merchandise displays; displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.<br/>• Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.<br/>• Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.<br/>• Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.<br/>• Assist donors with their contributions, unload donations and place stock in appropriate location.<br/>• Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.<br/>• Perform other duties as required.</p><p><br/><b>Health and Safety</b><br/>• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).<br/>• Maintain an attractive organized and safe appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.<br/>• Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.<br/>Performs other work-related duties as assigned.</p><p></p><p><b>CRITICAL RELATIONSHIP MANAGEMENT:</b><br/>Clarification of Information. Conducts Routine Interactions.<br/>Internal: Store Manager, Corps Officer(s), volunteers, staff<br/>External: Guests, vendors</p><p></p><p><b>MANAGERIAL/TECHNICAL RESPONSIBILITIES:</b><br/>Reports directly to the Corps and Community Officer.<br/>Direct reports: none.</p><p></p><p><b>FINANCIAL AND MATERIAL MANAGEMENT:</b><br/>• Moderate material responsibilities.<br/>• Uses or maintains organization assets in accordance with established guidelines.<br/>• Does not process any financial transactions with no budget responsibilities.<br/>The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.</p><p></p><p><b>WORKING CONDITIONS:</b><br/>• This is a permanent full-time position.<br/>• Work schedule may vary from week to week and will include weekdays and/or Saturdays.<br/>• This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 30 pounds.<br/>• The incumbent must take the following precautionary measures in addition to health and safety rules and regulations such as universal precautions, i.e., wearing gloves when working with unknown contents.</p><p></p><p><b>EDUCATION AND EXPERIENCE REQUIREMENTS:</b><br/>• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.<br/>• Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.<br/>Alternative combination of education and Experience may be considered.</p><p><br/><b>Education, Qualification &amp; Certifications:</b><br/>• Completion of some high school course work.<br/>• Alternative combinations of education and experience may be considered.</p><p><br/><b>Experience and Knowledge:</b><br/>• Have a few months of experience in processing or distribution of goods or customer service.<br/>• Knowledge of lifting guidelines.<br/>• Cash handling experience is required.<br/>• Experience with cash registers and related processes and procedures i.e., bank deposits, summary reports, etc.<br/>• Product brand awareness would be an asset.<br/>• Experience working in a computerized environment.</p><p><br/><b>Skills and Capabilities:</b><br/>• Attention to detail.<br/>• <span>Self-motivated/disciplined.</span><br/>• Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.<br/>• Must have good interpersonal and communication skills (oral).<br/>• Physically capable of lifting/carrying up to 29 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of products.</p><p></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $15.70 to $16.90 with a maximum of $20.28.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Sydney-NS/TSA-Sales-Associate_JR102548


ext_id: JR102285
published: 2025-05-28 00:00:00+00:00
title: Store Associate
location: View Royal - NRO, Canada
language: en
has_remote: False
salary_currency: CAD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p>POSITION PURPOSE SUMMARY:<br/>The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.</p><p></p><p>ACCOUNTABILITIES:<br/>The incumbent may perform all, some, or similar range of duties.</p><p><br/>1. Operations<br/>• Greet and interact with customers/donors in a positive, friendly, and courteous manner.<br/>• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.<br/>• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.<br/>• Maintain store opening and closing procedures as required.<br/>• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.<br/>• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.<br/>• Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.<br/>• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.<br/>• Pay attention to store security, by monitoring activity within the store.<br/>• Assist with store layout plans to attract customers, which would include window displays and merchandise displays; displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance:”.<br/>• Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.<br/>• Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.<br/>• Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.<br/>• Assist donors with their contributions, unload donations and place stock in appropriate location.<br/>• Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.<br/>• Perform other duties as required.</p><p><br/>2. Health and Safety<br/>• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).<br/>• Maintain an attractive organized and safe appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.<br/>• Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.<br/>Performs other work-related duties as assigned.</p><p></p><p>CRITICAL RELATIONSHIP MANAGEMENT:<br/>Clarification of Information. Conducts Routine Interactions.<br/>Internal: Store Manager, Corps Officer(s), volunteers, staff<br/>External: Guests, vendors</p><p></p><p>MANAGERIAL/TECHNICAL RESPONSIBILITIES:<br/>Reports directly to the Store Manager.<br/>Direct reports: None.</p><p></p><p>FINANCIAL AND MATERIAL MANAGEMENT:<br/>• Moderate material responsibilities.<br/>• Uses or maintains organization assets in accordance with established guidelines.<br/>• Does not process any financial transactions with no budget responsibilities.<br/>The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.</p><p></p><p>WORKING CONDITIONS:<br/>• This is a permanent full-time position.<br/>• Work schedule may vary from week to week and will include weekdays and/or Saturdays.<br/>• This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 30 pounds.<br/>• The incumbent must take the following precautionary measures in addition to health and safety rules and regulations such as universal precautions, i.e., wearing gloves when working with unknown contents.</p><p></p><p>EDUCATION, EXPERIENCE AND QUALIFICATIONS:<br/>• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.<br/>• Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.<br/>Alternative combination of education and Experience may be considered.</p><p></p><p>Education, Qualifications and Certifications:<br/>• Completion of some high school course work.<br/>• Alternative combinations of education and experience may be considered.</p><p></p><p>Experience and Knowledge:<br/>• Have a few months of experience in processing or distribution of goods or customer service.<br/>• Knowledge of lifting guidelines.<br/>• Cash handling experience is required.<br/>• Experience with cash registers and related processes and procedures i.e., bank deposits, summary reports, etc.<br/>• Product brand awareness would be an asset.<br/>• Experience working in a computerized environment.</p><p></p><p>Skills and Capabilities:<br/>• Attention to detail.<br/>• <span>Self-motivated/disciplined.</span><br/>• Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.<br/>• Must have good interpersonal and communication skills (oral).<br/>• Physically capable of lifting/carrying up to 29 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of products.</p><p><span>Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.<b> </b></span></p><p></p><p><b>This position is located at the View Royal Thrift Store</b></p><p><b>Address: <span>305 Island Highway View Royal, BC V9B 1G9</span> ​</b></p><p></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $17.85 to $19.69 with a maximum of $23.63.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/View-Royal---NRO/Store-Associate_JR102285


ext_id: JR102514
published: 2025-05-28 00:00:00+00:00
title: Community Resource Centre Worker
location: Medicine Hat Community Church, Canada
experience_level: MI
language: en
has_remote: False
salary_currency: CAD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b><span>Position Purpose summary:  </span></b></p><p>This position provides basic necessities and ongoing supports with the goal of increasing the capacity of individuals and families to meet their needs over the long term.  This is achieved by addressing the social, physical, mental, and spiritual needs of those who are seeking aid and assistance from or have been referred to The Salvation Army.  </p><p></p><p><b><span>Accountabilities: </span></b></p><p></p><p><b>Client Assistance &amp; Support:</b></p><ul><li><p>Assess the client’s emotional, physical, social, and mental needs as per The Salvation Army’s guidelines.</p></li><li><p>Support and develop client’s emotional, physical, social, and mental needs according to The Salvation Army’s Social Services Accreditation Standards and the Code of Ethics.</p></li><li><p>Liaise with appropriate community agencies, conduct referrals and advocate for the client, addressing his/her needs remaining within The Salvation Army policy.</p></li><li><p>Support and develop client understanding of peers in a social setting according to The Salvation Army’s Social Services Accreditation Standards.</p></li><li><p>Ensure the client has the information and documentation required to complete course of action to meet their needs.</p></li><li><p>Complete accurate and comprehensive documentation relevant to the client as per TSA policy and procedure.  This would include, but not limited to, application forms, referral forms, and case notes.</p></li><li><p>Record and maintain relevant client information in CMS.</p></li></ul><p></p><p><b>Program:</b></p><ul><li><p>Participate in staff meetings as directed by CRC Supervisor</p></li><li><p>Attend relevant workshops &amp; training as approved by the CRC Supervisor</p></li><li><p>Oversee the Hot Meal Program which includes oversight of the premises; procurement of food according to the menus; ensuring quality and quantity standards are met, remaining within budget guidelines, preparation of food meeting TSA policy and Canada Food Guide requirements and, schedule of the volunteers</p></li><li><p>Participate as required in the Bridge and Loan Program which may include the initial interview, procuring and confirming the appropriate information, presenting the case to the Community Approval Committee and, follow through with the decision</p></li><li><p>Participate as required in the Community Warmth Program which may include the initial interview, procuring and confirming the appropriate information, presenting the case to the Community Approval Committee and, follow through with the decision</p></li><li><p>Ensure all daily activities meet best practice, safety and licensing standards</p></li><li><p>Assist and support the Community Wellness Programs under the direction of the CRC Supervisor.</p></li></ul><p></p><p><b>Communication &amp; Public Relations:</b></p><ul><li><p>Liaise with co-workers and management of the clients’ situation and progress as required</p></li><li><p>Greet the public and address their needs as per The Salvation Army policy</p></li><li><p>Record donations of food given by the community</p></li><li><p>Work in conjunction with the CRC Supervisor to ensure the Mission and Values of The Salvation Army are met, for the betterment of the community of Medicine Hat</p></li><li><p>Document all significant events in logbook, occurrence reports and staff communication book as per TSA policy.   </p></li><li><p>Assist in Emergency Disaster services as directed by the Corps Officers.</p></li></ul><p></p><p><b>Daily Operations and Facility Management:</b></p><ul><li><p>Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.</p></li><li><p>Daily cleaning and disinfecting of men’s and women’s washrooms</p></li><li><p>Washing the floors of the washrooms, hallway, and kitchen.  Vacuum carpeted areas.</p></li><li><p>Daily cleaning and disinfecting chairs, tables, and doorknobs</p></li><li><p>Conduct regular safety checks on equipment as per safety standards</p></li><li><p>Complete purchases for the daily operations of the Resource Centre, as it pertains to job responsibilities, remaining within budget guidelines.  When order is received, ensure goods received match invoice detail before sign-off.</p></li><li><p>In conjunction with CRC Supervisor, ensure facility operations run smoothly</p></li></ul><p></p><p>Other related duties as assigned.</p><p></p><p><b>WORKING CONDITIONS: </b></p><ul><li><p>This is a casual, on call position as needed. The working conditions are such that to meet the operational needs, job flexibility is required as it relates to hours of work and work schedule.</p></li><li><p>Work is typically in the Community Resource Centre Common Area/Hot Meal Area and kitchen.  </p></li><li><p>Work requires frequent amount of standing, walking, bending, repetitive lifting, climbing stairs, and the ability to lift and transport goods of up to 40 pounds in support of client programs i.e., Hot Meal Program</p></li><li><p>May be required to administer naloxone to guests</p></li><li><p>May encounter verbal abuse from clients.</p></li></ul><p></p><p><b><span>Education and Experience Qualifications: </span></b></p><p></p><p><b>Education, Qualifications and Certifications:</b></p><ul><li><p>Completion of a formal post-secondary college certificate program and specialized courses or certification in the human services field</p></li></ul><p></p><p><b>Experience and Skilled Knowledge Requirements:</b></p><ul><li><p>Two (2) years of human services or social work-related experience</p></li><li><p>Certified in First Aid/CPR, Safe Food Handling and Non-Violent Crisis <span>Intervention/Professional</span> Assault Response Training</p></li></ul><p></p><p>Note: Alternative combinations of education and experience may be considered.</p><p></p><p><b>Skills and Capabilities: </b></p><ul><li><p><span>Supervisory/management</span> skills and the ability to lead, coach and motivate.</p></li><li><p>Ability to work independently and in a team.</p></li><li><p>Demonstrate a high level of integrity, good judgement, and ability to maintain appropriate confidentiality.</p></li><li><p>Strong oral and written communication skills.</p></li><li><p>Self-motivated and disciplined.</p></li><li><p>Strong interpersonal, time management and attentive listening skills.</p></li><li><p>Participate as an active and responsible team member in all work groups through which position responsibilities are achieved.</p></li><li><p>Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.</p></li><li><p>Experience/working knowledge of Microsoft Office Suite.</p></li><li><p>Adhere to all Salvation Army policies, directives, and operating guidelines.</p></li><li><p>Participate in ongoing professional development and training.</p></li><li><p>Valid Alberta Class “5” Driver’s License, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.</p></li><li><p>Original copy of a Background check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required.</p></li><li><p>Screening through The Salvation Army Abuse Registry is required. </p></li><li><p>Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.</p></li></ul><p></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $19.93 to $24.91 with a maximum of $29.89.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/MEDICINE-HAT-AB/Community-Resource-Centre-Worker_JR102514


ext_id: JR102572
published: 2025-05-28 00:00:00+00:00
title: Resident Support Worker
location: Calgary Community Service, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b><span>Position Purpose summary:  </span></b> </p><p>This position provides basic needs and guidance to those that find themselves homeless by providing a positive, respectful, and safe environment. Staff will support each person by encouraging healthy life skills and choices, so each person can experience success in moving back into the community and out of the shelter systems.</p><p></p><p><b><span>Accountabilities: <span>             </span> </span></b></p><p><b><span>1.</span>Resident/Program Support:</b></p><ul><li>Handles the admission, orientation, and evaluation of residents as per policies, procedures, and guidelines.</li><li>Ensures ongoing enforcement of policies and guidelines, including providing guidance to residents.</li><li>Conducts respectful resident intake interviews ensuring all information is obtained, recorded, expectations are clearly communicated to residents, and basic goal setting is done.</li><li>Monitors all incoming traffic ensuring including verifying resident identification and following safety protocols.</li><li>Liaises with Spiritual and Religious Care team members, internal referral sources and other external agencies as needed (e.g., welfare, police, parole, urgent situations, DOAP Team, PACT Team and non-emergency.)</li><li>Stores and records information on resident medication, tools and gear, as per policies and procedures.</li><li>Performs light housekeeping duties and foster a clean workplace culture.</li><li>Provides linen and assistance to each resident, as needed.</li><li>Receives all resident concerns in a professional manner, directs residents to avenues of resolution and ensure required documentation is completed.</li><li>Ensures that calls and messages for residents are dealt with as per policy and privacy legislation.</li><li>Works with program team members to ensure best practices and efficient service delivery.</li><li>Provides mediation in resident conflict to prevent and/or resolve altercations.</li><li>Monitors late passes and address non-compliance.</li><li>Ensures all policies and procedures are upheld and, if required, seek additional support internally or externally from Calgary Police Services or Emergency Medical Services.</li><li>Provides and reprograms resident identification cards as per program guidelines.</li><li>Reviews policies, procedures, and program guideline; provides suggestions for changes, as needed.</li><li>Reviews information and resident forms to ensure correct information and relevance.</li><li>May carry out inspection/safety and wellness checks of property and grounds in accordance with policies and procedures.</li><li>May provide support for other program positions.</li></ul><p></p><p><b><span>2.</span>Administrative: </b></p><ul><li>Accurately records day-to-day happenings using appropriate methods; maintain logbooks, and complete occurrence reports, etc.</li><li>May handle finances relating to occupancy fees, meal tickets, and receipts of same.</li><li>Communicates with co-workers and Resident Support Team Leaders at shift change, to ensure bed availability; review and record all resident information.</li><li>Reads all day-to-day communications.</li><li>Records all pertinent information and any significant events in communication book.</li><li>Completes program documentation as per program procedures, including meal lists, communication book, occupancy fee receipts, behaviour contracts, notices, incident reports, emergency evacuation reports, and TPW reports.</li><li>Attends program staff meetings as scheduled.</li><li>Demonstrates stewardship of The Salvation Army resources such as time keeping and program supplies.</li><li>Assists at the laundromat and with Program Aid duties, as needed.</li><li>May attend case conferences when necessary.</li></ul><p></p><p><b>3.Record Keeping and Reports:</b></p><ul><li>Maintains daily and monthly program statistics.</li><li>Assists Resident Support Team Leader with weekly tool and medication cabinet audits.</li><li>Coordinates, records, and distributes weekly food hampers.</li><li>Prepares required incident reports.</li><li>Files previous year’s inactive files and archive files annually.</li><li>May audit resident files as per procedure and accreditation standards.</li></ul><p></p><p><b>WORKING CONDITIONS: </b> </p><ul><li><b>This is a fixed term, full time position at 40 hours per week until December 31, 2025.</b></li><li><b>Weekly schedule is <span>Tuesday to Saturday, 3:00 pm - 11:30 pm.</span></b></li><li>Works in a men’s residential housing facility</li><li>May have to deal with aggressive people. Potential for verbal, and less likely physical, attacks.</li><li>Exposure to infectious diseases</li><li>Exposure to bodily fluids</li></ul><p></p><p><b><span>Education and Experience Qualifications: </span></b></p><p></p><p><b>Education, Qualifications and Certifications: </b> </p><ul><li>Completed High school diploma, plus specialized courses of up to six (6) months.</li><li>Police Information Check (PIC) with Vulnerable Sector Search</li><li>Current Standard First Aid certification with Level A or C CPR from an Alberta approved training provider.</li><li>Incumbents with a Social Work diploma or degree must be registered with the Alberta College of Social Workers</li></ul><p></p><p><b>Experience and Skilled Knowledge Requirements </b> </p><ul><li>More than three months but less than one year of prior related experience, including experience with frontline work in a social service setting.</li></ul><p></p><p><b>Skills and Capabilities: </b></p><ul><li>Strong customer service skills.</li><li>Attentive listening and observation of body language and able to monitor and read the environment.</li><li>Able to stay calm in stressful situations.</li><li>Computer skills including MS Outlook, Word and ability to use keyboard; familiarity with databases.</li><li>Demonstrated trauma informed care, non-violent crisis intervention and de-escalation skills.</li><li>Able to pack and life resident belongings.</li><li>Able to stand for long periods of time and do walk abouts within and outside of the building; able to walk up and down stairs.</li><li>Able to continuously monitor the environment, monitoring security cameras and attentiveness when interacting with clients and recording information. Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.</li></ul><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $20.87 to $26.08 with a maximum of $31.30.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/CALGARY-AB/Resident-Support-Worker_JR102572


ext_id: JR102493
published: 2025-05-28 00:00:00+00:00
title: Store Associate
location: Empress Thrift Store - NRO, Canada
application_url: https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/WINNIPEG-MB/Store-Associate_JR102493
language: en
has_remote: False
salary_currency: CAD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>POSITION PURPOSE SUMMARY:</b><br/>The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.</p><p></p><p><b>ACCOUNTABILITIES:</b><br/>The incumbent may perform all, some, or similar range of duties.</p><p><br/><b>1. Operations</b><br/>• Greet and interact with customers/donors in a positive, friendly, and courteous manner.<br/>• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.<br/>• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.<br/>• Maintain store opening and closing procedures as required.<br/>• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.<br/>• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.<br/>• Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.<br/>• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.<br/>• Pay attention to store security, by monitoring activity within the store.<br/>• Assist with store layout plans to attract customers, which would include window displays and merchandise displays; displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance:”.<br/>• Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.<br/>• Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.<br/>• Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.<br/>• Assist donors with their contributions, unload donations and place stock in appropriate location.<br/>• Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.<br/>• Perform other duties as required.</p><p><br/><b>2. Health and Safety</b><br/>• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).<br/>• Maintain an attractive organized and safe appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.<br/>• Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.<br/>Performs other work-related duties as assigned.</p><p></p><p><b>CRITICAL RELATIONSHIP MANAGEMENT:</b><br/>Clarification of Information. Conducts Routine Interactions.<br/>Internal: Store Manager, Corps Officer(s), volunteers, staff<br/>External: Guests, vendors</p><p></p><p><b>MANAGERIAL/TECHNICAL RESPONSIBILITIES:</b><br/>Reports directly to the Store Manager.<br/>Direct reports: None.</p><p></p><p><b>FINANCIAL AND MATERIAL MANAGEMENT:</b><br/>• Moderate material responsibilities.<br/>• Uses or maintains organization assets in accordance with established guidelines.<br/>• Does not process any financial transactions with no budget responsibilities.<br/>The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.</p><p></p><p><b>WORKING CONDITIONS:</b><br/>• This is a permanent part-time position.<br/>• Work schedule may vary from week to week and will include weekdays and/or Saturdays.<br/>• This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 30 pounds.<br/>• The incumbent must take the following precautionary measures in addition to health and safety rules and regulations such as universal precautions, i.e., wearing gloves when working with unknown contents.</p><p></p><p><b>EDUCATION, EXPERIENCE AND QUALIFICATIONS:</b><br/>• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.<br/>• Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.<br/>Alternative combination of education and Experience may be considered.</p><p></p><p><b>Education, Qualifications and Certifications:</b><br/>• Completion of some high school course work.<br/>• Alternative combinations of education and experience may be considered.</p><p><br/><b>Experience and Knowledge:</b><br/>• Have a few months of experience in processing or distribution of goods or customer service.<br/>• Knowledge of lifting guidelines.<br/>• Cash handling experience is required.<br/>• Experience with cash registers and related processes and procedures i.e., bank deposits, summary reports, etc.<br/>• Product brand awareness would be an asset.<br/>• Experience working in a computerized environment.</p><p><br/><b>Skills and Capabilities:</b><br/>• Attention to detail.<br/>• <span>Self-motivated/disciplined.</span><br/>• Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.<br/>• Must have good interpersonal and communication skills (oral).<br/>• Physically capable of lifting/carrying up to 29 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of products.</p><p></p><p><span>Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion. </span></p><p></p><p><b>This Position is Located at Empress Thrift Store</b></p><p><b>2A- 675 Empress Street, Winnipeg, MB R3G 3P7</b></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $15.80 to $17.46 with a maximum of $20.95.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>


ext_id: JR102492
published: 2025-05-28 00:00:00+00:00
title: Youth Mentor
location: Winnipeg Community Venture, Canada
application_url: https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/WINNIPEG-MB/Youth-Mentor_JR102492
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p>Under the supervision of the Director of Family Life Services, the Summer Youth Mentor is responsible for leading, developing, and building relationships with the participants in the Summer Day Camp program through the various activities offered. The incumbent will be required to provide emotional and physical support along with crisis intervention as needed while promoting a safe and positive environment. where we motivate the children to become socially responsible citizens.</p><p></p><p></p><p>Note: Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Director.</p><p></p><p><b>KEY RESPONSIBILITIES:</b></p><ul><li>Assist in implementing youth activities (Kids Club Program)</li><li>Assist with planning and prepping of activities</li><li>Play a positive role model among participants</li><li>Assist set-up and clean-up of activities</li><li>Assist in registration and recruitment of participants</li><li>Lead small group activities</li><li>Knows and acts in accordance with all safety procedures of the Barbara Mitchell Family Resource Centre to ensure the safety and confidentiality of participants and information</li><li>Participate in staff meetings and in-service training as required</li><li>Assist in Family Foundations program if needed</li><li>Give oversight and supervision of children</li><li>Encourage the healthy participation of each camper in the program</li><li>Maintain, adhere and administer program rules/policies at all times</li><li>May assist with planning and participating in community-drop in events</li><li>To ensure the cleanliness of the program facilities</li><li>Conduct oneself with a high degree of respect and confidentiality</li><li>Report concerns promptly to Director of Family Life Services.</li><li>Ensure proper lifting, twisting and reaching techniques are used during job performance.</li><li>Use PPE provided when necessary</li></ul><p></p><h1>WORKING CONDITIONS:</h1><ul><li>The incumbent’s typical work environment is a community-based facility with significant amounts of work accompanying children in the community.</li><li>Moderate exposure to hazards: domestic cleaning supplies; handling of waste (garbage), bodily fluids/wastes, sharp objects, dirt/dust/odor, hot equipment (ovens, stoves, etc.).</li><li>Minor to moderate exposure to hazards: physical attack from participant.</li><li>Minor exposure to hazards: infectious diseases, toxic chemicals, scabies, lice and/or bed bugs, emergency response situations (fire, bomb threat, etc.) and other potentially dangerous situations</li></ul><p></p><h1>The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and</h1><p><b>Values, in a professional manner, upholding our code of conduct.</b></p><p></p><p><b>EDUCATION AND EXPERIENCE QUALIFICATIONS:</b></p><p><b>Education, Qualifications and Certifications:</b></p><ul><li>High School or University Student (between 16 and 29 years of age)</li><li>Highly motivated team player with strong leadership potential</li><li>Special interests in recreational activities, creative art, and storytelling</li><li>Certified Winnipeg Police or RCMP Criminal record check including Vulnerable Sector completed</li><li>Province of Manitoba Child Abuse Registry check</li><li>Province of Manitoba Adult Abuse Registry check</li></ul><h1>   Experience and Skilled Knowledge Requirements</h1><ul><li>Suitable candidates may be hired without previous experience; however, prior related experience will be considered an asset.</li></ul><p></p><h1>Skills and Capabilities</h1><ul><li>Occasional to moderate amount of keyboarding/manual record keeping</li><li>Occasional to moderate amounts of physical care (including manual or assisted transfers)</li><li>Moderate lifting/packing of member belongings or program supplies</li><li>Frequent standing, sitting, walking, &amp; reaching</li><li>Moderate amount of light housekeeping and property maintenance</li><li>Occasional use of physical behaviour intervention techniques</li><li>Attentive listening &amp; observation of body language</li><li>Continuously monitoring the environment</li><li>Basic reading, writing, arithmetic, and computer skills</li><li>Significant memory &amp; concentration</li><li>Significant reasoning &amp; judgment</li><li>Ability to understand child’s needs</li><li>Frequent multi-tasking</li><li>Moderate to significant creativity and imagination</li><li>Ability to work independently and as part of a team</li><li>Excellent team and interpersonal skills</li><li>Fluent spoken and written English</li><li>Able to handle the physical demands, which include lifting/carrying of items up to 40 pounds.</li></ul><p></p><h1>The Salvation Army (TSA) can provide accommodation upon request to all employees, when working conditions can be adjusted without causing undue hardship to the ministry unit.</h1><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $15.80 to $17.46 with a maximum of $20.95.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>


ext_id: JR102491
published: 2025-05-28 00:00:00+00:00
title: Youth Mentor
location: Winnipeg Community Venture Program, Canada
application_url: https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/WINNIPEG-MB/Youth-Mentor_JR102491
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p>Under the supervision of the Director of Family Life Services, the Summer Youth Mentor is responsible for leading, developing, and building relationships with the participants in the Summer Day Camp program through the various activities offered. The incumbent will be required to provide emotional and physical support along with crisis intervention as needed while promoting a safe and positive environment. where we motivate the children to become socially responsible citizens.</p><p></p><p>Note: Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Director.</p><p></p><p><b>KEY RESPONSIBILITIES:</b></p><ul><li>Assist in implementing youth activities (Kids Club Program)</li><li>Assist with planning and prepping of activities</li><li>Play a positive role model among participants</li><li>Assist set-up and clean-up of activities</li><li>Assist in registration and recruitment of participants</li><li>Lead small group activities</li><li>Knows and acts in accordance with all safety procedures of the Barbara Mitchell Family Resource Centre to ensure the safety and confidentiality of participants and information</li><li>Participate in staff meetings and in-service training as required</li><li>Assist in Family Foundations program if needed</li><li>Give oversight and supervision of children</li><li>Encourage the healthy participation of each camper in the program</li><li>Maintain, adhere and administer program rules/policies at all times</li><li>May assist with planning and participating in community-drop in events</li><li>To ensure the cleanliness of the program facilities</li><li>Conduct oneself with a high degree of respect and confidentiality</li><li>Report concerns promptly to Director of Family Life Services.</li><li>Ensure proper lifting, twisting and reaching techniques are used during job performance.</li><li>Use PPE provided when necessary</li></ul><p></p><h1>WORKING CONDITIONS:</h1><ul><li>The incumbent’s typical work environment is a community-based facility with significant amounts of work accompanying children in the community.</li><li>Moderate exposure to hazards: domestic cleaning supplies; handling of waste (garbage), bodily fluids/wastes, sharp objects, dirt/dust/odor, hot equipment (ovens, stoves, etc.).</li><li>Minor to moderate exposure to hazards: physical attack from participant.</li><li>Minor exposure to hazards: infectious diseases, toxic chemicals, scabies, lice and/or bed bugs, emergency response situations (fire, bomb threat, etc.) and other potentially dangerous situations</li></ul><p></p><h1>The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.</h1><p></p><p><b>EDUCATION AND EXPERIENCE QUALIFICATIONS:</b></p><p><b>Education, Qualifications and Certifications:</b></p><ul><li>High School or University Student (between 16 and 29 years of age)</li><li>Highly motivated team player with strong leadership potential</li><li>Special interests in recreational activities, creative art, and storytelling</li><li>Certified Winnipeg Police or RCMP Criminal record check including Vulnerable Sector completed</li><li>Province of Manitoba Child Abuse Registry check</li><li>Province of Manitoba Adult Abuse Registry check</li></ul><h1>   Experience and Skilled Knowledge Requirements</h1><ul><li>Suitable candidates may be hired without previous experience; however, prior related experience will be considered an asset.</li></ul><p></p><h1>Skills and Capabilities</h1><ul><li>Occasional to moderate amount of keyboarding/manual record keeping</li><li>Occasional to moderate amounts of physical care (including manual or assisted transfers)</li><li>Moderate lifting/packing of member belongings or program supplies</li><li>Frequent standing, sitting, walking, &amp; reaching</li><li>Moderate amount of light housekeeping and property maintenance</li><li>Occasional use of physical behaviour intervention techniques</li><li>Attentive listening &amp; observation of body language</li><li>Continuously monitoring the environment</li><li>Basic reading, writing, arithmetic, and computer skills</li><li>Significant memory &amp; concentration</li><li>Significant reasoning &amp; judgment</li><li>Ability to understand child’s needs</li><li>Frequent multi-tasking</li><li>Moderate to significant creativity and imagination</li><li>Ability to work independently and as part of a team</li><li>Excellent team and interpersonal skills</li><li>Fluent spoken and written English</li><li>Able to handle the physical demands, which include lifting/carrying of items up to 40 pounds.</li></ul><p></p><h1>The Salvation Army (TSA) can provide accommodation upon request to all employees, when working conditions can be adjusted without causing undue hardship to the ministry unit.</h1><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $15.80 to $17.46 with a maximum of $20.95.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>


ext_id: JR102490
published: 2025-05-28 00:00:00+00:00
title: Youth Activity Facilitator
location: Winnipeg Community Venture, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p>POSITION PURPOSE SUMMARY:</p><p>Under the supervision of the Director of Family Life Services, the Summer Youth Activity Facilitator is responsible for overseeing the facilitation of Summer Day Camp activities. They are responsible for leading, developing, and building relationships with the participants through the various activities offered and ensuring all team members are engaged in the program. The incumbent will be required to provide emotional and physical support along with crisis intervention as needed while promoting a safe and positive environment. where we motivate the children to become socially responsible citizens.</p><p></p><p></p><p>Note: Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Director.</p><p></p><p><b>KEY RESPONSIBILITIES:</b></p><ul><li>Assist in implementing youth activities (Kids Club Program)</li><li>Assist with planning and prepping of activities</li><li>Play a positive role model among participants</li><li>Assist set-up and clean-up of activities</li><li>Assist in registration and recruitment of participants</li><li>Lead small group activities</li><li>Knows and acts in accordance with all safety procedures</li><li>to ensure the safety and confidentiality of participants and information</li><li>Participate in staff meetings and in-service training as required</li><li>Assist in Family Foundations program if needed</li><li>Give oversight and supervision of children</li><li>Encourage the healthy participation of each camper in the program</li><li>Maintain, adhere and administer program rules/policies at all times</li><li>May assist with planning and participating in community-drop in events</li><li>To ensure the cleanliness of the program facilities</li><li>Conduct oneself with a high degree of respect and confidentiality</li><li>Report concerns promptly to Director of Family Life Services.</li><li>Ensure proper lifting, twisting and reaching techniques are used during job performance.</li><li>Use PPE provided when necessary</li></ul><p></p><h1>WORKING CONDITIONS:</h1><ul><li>The incumbent’s typical work environment is a community-based facility with significant amounts of work accompanying children in the community.</li><li>Moderate exposure to hazards: domestic cleaning supplies; handling of waste (garbage), bodily fluids/wastes, sharp objects, dirt/dust/odor, hot equipment (ovens, stoves, etc.).</li><li>Minor to moderate exposure to hazards: physical attack from participant.</li><li>Minor exposure to hazards: infectious diseases, toxic chemicals, scabies, lice and/or bed bugs, emergency response situations (fire, bomb threat, etc.) and other potentially dangerous situations</li></ul><p></p><h1>The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and <b>Values, in a professional manner, upholding our code of conduct.</b></h1><p></p><p><b>EDUCATION AND EXPERIENCE QUALIFICATIONS:</b></p><p><b>Education, Qualifications and Certifications:</b></p><ul><li>High School or University Student (between 16 and 29 years of age)</li><li>Highly motivated team player with strong leadership potential</li><li>Special interests in recreational activities, creative art, and storytelling</li><li>Certified Winnipeg Police or RCMP Criminal record check including Vulnerable Sector completed</li><li>Province of Manitoba Child Abuse Registry check</li></ul><p></p><ul><li>Province of Manitoba Adult Abuse Registry check</li></ul><h1>Experience and Skilled Knowledge Requirements</h1><ul><li>Suitable candidates may be hired without previous experience; however, prior related experience will be considered an asset on hiring.</li></ul><p></p><h1>Skills and Capabilities</h1><ul><li>Occasional to moderate amount of keyboarding/manual record keeping</li><li>Occasional to moderate amounts of physical care (including manual or assisted transfers)</li><li>Moderate lifting/packing of member belongings or program supplies</li><li>Frequent standing, sitting, walking, &amp; reaching</li><li>Moderate amount of light housekeeping and property maintenance</li><li>Occasional use of physical behaviour intervention techniques</li><li>Attentive listening &amp; observation of body language</li><li>Continuously monitoring the environment</li><li>Basic reading, writing, arithmetic, and computer skills</li><li>Significant memory &amp; concentration</li><li>Significant reasoning &amp; judgment</li><li>Ability to understand child’s needs</li><li>Frequent multi-tasking</li><li>Moderate to significant creativity and imagination</li><li>Ability to work independently and as part of a team</li><li>Excellent team and interpersonal skills</li><li>Fluent spoken and written English</li><li>Able to handle the physical demands, which include lifting/carrying of items up to 40 pounds.</li></ul><p></p><h1>The Salvation Army (TSA) can provide accommodation upon request to all employees, when working conditions can be adjusted without causing undue hardship to the ministry unit.</h1><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $15.80 to $17.46 with a maximum of $20.95.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/WINNIPEG-MB/Youth-Activity-Facilitator_JR102490


ext_id: JR102602
published: 2025-05-28 00:00:00+00:00
title: Thrift Store Clerk
location: Sydney Thrift Store, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p>POSITION PURPOSE SUMMARY:<br/>The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.</p><p></p><p>ACCOUNTABILITIES:<br/>The incumbent may perform all, some, or similar range of duties.<br/>1. Operations<br/>• Greet and interact with customers/donors in a positive, friendly, and courteous manner.<br/>• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.<br/>• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.<br/>• Maintain store opening and closing procedures as required.<br/>• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.<br/>• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.<br/>• Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.<br/>• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.<br/>• Pay attention to store security, by monitoring activity within the store.<br/>• Assist with store layout plans to attract customers, which would include window displays and merchandise displays; displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.<br/>• Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.<br/>• Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.<br/>• Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.<br/>• Assist donors with their contributions, unload donations and place stock in appropriate location.<br/>• Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.<br/>• Perform other duties as required.<br/>2. Health and Safety<br/>• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).<br/>• Maintain an attractive organized and safe appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.<br/>• Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.<br/>Performs other work-related duties as assigned.</p><p></p><p></p><p>CRITICAL RELATIONSHIP MANAGEMENT:<br/>Clarification of Information. Conducts Routine Interactions.<br/>Internal: Store Manager, Corps Officer(s), volunteers, staff<br/>External: Guests, vendors</p><p></p><p></p><p>MANAGERIAL/TECHNICAL RESPONSIBILITIES:<br/>Reports directly to the Corps and Community Min Officer.<br/>Direct reports: none.</p><p></p><p></p><p>FINANCIAL AND MATERIAL MANAGEMENT:<br/>• Moderate material responsibilities.<br/>• Uses or maintains organization assets in accordance with established guidelines.<br/>• Does not process any financial transactions with no budget responsibilities.<br/>The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.</p><p></p><p></p><p>WORKING CONDITIONS:<br/>• This is a permanent full-time position.<br/>• Work schedule may vary from week to week and will include weekdays and/or Saturdays.<br/>• This job requires the ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 30 pounds.<br/>• The incumbent must take the following precautionary measures in addition to health and safety rules and regulations such as universal precautions, i.e., wearing gloves when working with unknown contents.</p><p></p><p></p><p>EDUCATION AND EXPERIENCE REQUIREMENTS:<br/>• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.<br/>• Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.<br/>Alternative combination of education and Experience may be considered.<br/>Education, Qualification &amp; Certifications:<br/>• Completion of some high school course work.<br/>• Alternative combinations of education and experience may be considered.<br/>Experience and Knowledge:<br/>• Have a few months of experience in processing or distribution of goods or customer service.<br/>• Knowledge of lifting guidelines.<br/>• Cash handling experience is required.<br/>• Experience with cash registers and related processes and procedures i.e., bank deposits, summary reports, etc.<br/>• Product brand awareness would be an asset.<br/>• Experience working in a computerized environment.<br/>Skills and Capabilities:<br/>• Attention to detail.<br/>• <span>Self-motivated/disciplined.</span><br/>• Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.<br/>• Must have good interpersonal and communication skills (oral).<br/>• Physically capable of lifting/carrying up to 29 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of products.</p><p></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $15.70 to $16.90 with a maximum of $20.28.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Sydney-NS/Thrift-Store-Clerk_JR102602-1


ext_id: JR102366
published: 2025-05-28 00:00:00+00:00
title: Addictions Counsellor
location: Toronto Harbour Light Ministries - Homestead, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>RESPONSIBILITIES:</b><br/>• Outreach and Engagement with clients<br/>• Pre- and post-treatment support<br/>• Assessment and Referrals<br/>• Inform clients and the community (landlords, property management companies, other agencies, etc.) about the Women’s Supportive Housing Program<br/>• Assist admitted Women’s Supportive Housing clients in locating suitable accommodations / rental units<br/>• Accompany clients to view rental units, negotiate rental rates, assist with paperwork to secure units<br/>• Individual Counselling<br/>• Development of case plans based on client-centred recovery goals<br/>• Networking with community agencies<br/>• Crisis/Conflict Intervention<br/>• Client documentation<br/>• Community Follow-up<br/>• Facilitate Community Treatment groups (on an as needed basis, for coverage)<br/>• Attend team meetings as required<br/>• Team Consultation and Decision-Making<br/>• Report to Program Coordinator of Addiction Outreach Programs</p><p></p><p><b>ESSENTIAL SKILLS AND QUALIFICATIONS:</b><br/>• Undergraduate degree or diploma from a recognized institution (in one of the human services professions), including qualification to enter a Provincially Regulated College<br/>• Minimum 3 years’ experience working in the addiction/mental health sector<br/>• CACCF/ICADC Certification an asset<br/>• Understanding of the continuum of substance use and concurrent disorders<br/>• Knowledge and experience in women centered problematic substance use counselling interventions / treatment models<br/>• Knowledge and experience of concurrent disorders<br/>• Understanding of trauma in relation to substance use<br/>• Knowledge of culturally competent practices<br/>• Maintain client records / files according to agency standards<br/>• The ability to work individually and as part of a team<br/>• Demonstrated ability to meet deadlines<br/>• The ability to work collaboratively with community partners<br/>• Knowledge and experience with data management systems, particularly EHMware</p><p></p><p>ADDITIONAL INFORMATION:<br/>The candidate should be a flexible, reliable, mature and compassionate professional who:<br/>• Has excellent communication skills<br/>• Has an appreciation for diversity<br/>• Works effectively in teams<br/>• Possesses good judgment and problem solving skills<br/>• Is committed to professional development<br/>• Is able to effectively network in the community<br/>• Must be supportive of the mission of The Salvation Army<br/>• Directly responsible to the Program Coordinator<br/>• 40 hours per week - Monday through Friday<br/>• Clear Vulnerable Sector screen required</p><p>Position is unionized, wage is set as per Collective Bargaining Agreement</p><p></p><p></p><p></p><p></p><p></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $22.97 to $22.97 with a maximum of $22.97.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Toronto-ON/Addictions-Counsellor_JR102366


