# job

ext_id: R1074
published: 2026-03-24 00:00:00+00:00
title: Retail Manager
location: Hard Rock Cafe London United Kingdom
location_string: London, England, United Kingdom
experience_level: MI
language: en
has_remote: False
salary_currency: GBP
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>The Retail Manager is responsible for retail operations while ensuring that the business is maximizing its potential, producing financial results as well as the development and retention of human capital.</p><p></p><p></p><p>FUNCTIONS</p><ul><li>People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock.</li><li>Guest Experience - To provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service.</li><li>Profit - To operate a financially profitable retail business operation.</li><li>Sales - To grow the business by using innovative sales and marketing concepts.</li><li>Coordinate operations between departments.</li><li>Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.</li><li>Present a professional image to employees, guests, clients, owners and investors.</li><li>Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.</li><li>Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.</li><li>Develop and maintain positive relationships within the business and social community.</li><li>Spearhead philanthropic initiatives.</li><li>Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.</li><li>Maintain low staff turnover rate and high morale.</li><li>Operate ethically to protect the image of Hard Rock.</li><li>Utilize programs designed to help Save the Planet.</li></ul><p></p><p>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</p><p></p><p>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</p><ul><li>Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.</li><li>Proven track record of making high quality decisions and the ability to make complex decisions.</li><li>Applicable standard of education is required.</li></ul><p></p><p>SKILLS</p><ul><li>Strong leadership behaviors coupled with the technical skill set to drive the business toward success.</li><li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li><li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li><li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li><li>Multiple language abilities a plus, fluency in English required.</li></ul><p></p><p>PHYSICAL DEMANDS</p><p></p><ul><li>Managers are expected to be able to perform the job functions with reasonable accommodation.</li></ul><p></p><p>Additional Details<i><span> </span></i></p><p></p><p><b>Pre-Employment Process:</b></p><p>Employment with Hard Rock International requires the successful completion of the pre-employment process; to include two satisfactory reference checks.</p><p><b>Closing:</b></p><p>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.</p><p></p><p>#IndeedUK</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-London-United-Kingdom/Retail-Manager_R1074


ext_id: R1052
published: 2026-03-24 00:00:00+00:00
title: Administrative Assistant - F&B Administration
location: Seminole Casino Hotel Immokalee, United States
location_string: Immokalee, Florida, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>SUMMARY </b><br/>Under the direction of the Director of Food &amp; Beverage, the incumbent coordinates office activities including scheduling appointments, delegating work, providing information to callers, taking dictation, and otherwise relieving the Director of Food &amp; Beverage of clerical administrative and business related details.<br/><br/><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b></p><ul><li><h2>Must adhere to the Seminole Tribe's Policies and Procedures</h2></li><li><h2>Takes dictation in shorthand or by machine and transcribes notes on computer or transcribes from voice recordings involving standard business vocabulary on highly confidential company matters.</h2></li><li><h2>Composes and types routine or complex correspondence and reports from rough drafts, editing format, grammar, punctuation or spelling as needed.</h2></li><li><h2>Establishes, maintains and, when necessary, revises department filing system.</h2></li><li><h2>Screens telephone calls and visitors, ascertaining who can be re-directed to subordinate management. Provides information to callers, including Tribal Council, senior management and key external sources which requires a comprehensive knowledge of company policies, practices and operations.</h2></li><li><h2>Performs a broad range of administrative details of a highly confidential nature on a regular basis, requiring initiative and judgment to make independent decisions for which probably errors could result in unnecessary costs.</h2></li><li><h2>Maintains calendar for the Department Head, regularly arranging for meetings, conferences, and appointments. Arranges hotel and travel accommodations.</h2></li><li><h2>Opens and reviews all mail directed to the Department Head. Composes responses to routine inquiries, delegates items to subordinate managers and forwards appropriate items to the Department Head.</h2></li><li><h2>Follows up on all assignments delegated to subordinate managers as to status, expected completion date, etc.</h2></li><li><h2>Records Minutes of staff meetings; distributes to appropriate personnel.</h2></li><li><h2>Promotes positive public/employee relations at all times.</h2></li><li><h2>Maintains a clean, safe, hazard-free work environment within area of responsibility.</h2></li><li><h2> Performs all other related and compatible duties as assigned.</h2></li></ul><p><br/><b>QUALIFICATIONS </b></p><ul><li><h2>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</h2></li><li><h2>Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or Tribal/governmental regulations.</h2></li><li><h2>Ability to write reports, business correspondence and procedure manuals.</h2></li><li><h2>Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.</h2></li><li><h2>Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, etc.</h2></li><li><h2>Ability to apply concepts of basic algebra and geometry.</h2></li><li><h2>Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.</h2></li><li><h2>Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.</h2></li></ul><p><br/><b>EDUCATION and/or EXPERIENCE </b><br/>High School diploma or GED with one (1) to two (2) years of related experience and/or training or an equivalent combination of education and experience.  Prior supervisory experience preferred.</p><p></p><p><b><u>WORK ENVIRONMENT</u></b></p><ul><li>While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.</li><li>Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.</li><li>Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.</li><li>Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.</li><li>Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.</li><li>Will regularly be exposed to tobacco and other second hand smoke.</li><li>May occasionally use de-escalation techniques to resolve customer conflict.</li><li>Will be required to assist in customer evacuation in case of emergency.</li></ul><p></p><p><b><u>CLOSING</u></b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug Screen</li></ul><p></p><p><b><u>DISCLAIMER</u></b></p><p></p><p>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p><p><br/><br/> </p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Hotel-Immokalee/Administrative-Assistant---F-B-Administration_R1052


ext_id: R267
published: 2026-03-24 00:00:00+00:00
title: Special Events Security Officer II - Casino Security
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Promotes an outgoing, friendly customer oriented personality at all times.  At the direction of Security Department Supervisory Personnel, oversees the activities of Security Officers and Command Console Operators in assigned zones of responsibility in accordance with the company and departmental policies and procedures.  Acts to protect and safeguard assets of patrons, employees and the company.  Schedules and coordinates security activities.  Conducts inquiries of alleged instances of negligence or misconduct.<br/> </p><p><b>Essential Job Functions:</b></p><p></p><ul><li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</li><li>Ensure that proper security is provided for all transfers of monies within the casino and hotel areas of the complex.</li><li>Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if necessary.</li><li>Prepare detailed incident reports in a clear and precise manner and review all incident reports for accuracy submitted by Security Officers.</li><li>Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons.</li><li>Assist in the coordination and resolution of emergency situations.</li><li>Assist in maintaining proper key control.</li><li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</li><li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li><li>Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li><li>Directs and delegates responsibilities to the Security Officer I team members.</li><li>Communicates all policy changes, memorandums and special events on a daily basis.</li><li>Communicates with guests and other employees in a positive manner, both in oral and written forms.</li><li>Performs all other related and compatible duties as assigned.</li></ul><p></p><p></p><p><b>Qualifications:</b></p><p>High School diploma or equivalent.  Minimum of three (3) years of job-related Security experience. Security experience may be substituted with law enforcement and/or military experience.</p><p></p><p>Must obtain Medical Response Technician certification, CPR and AED certifications through the Seminole Tribe of Florida.</p><p></p><p>Valid Motor Vehicle License with good driving record.</p><p><span>                                      </span></p><p><b>Work Environment:</b></p><ul><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li></ul><p></p><p><b>Closing:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li></ul><p></p><p><b><i>Disclaimer</i></b><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Special-Events-Security-Officer-II---Casino-Security_R267-1


ext_id: R260
published: 2026-03-24 00:00:00+00:00
title: Cafe - AGM
location: Hard Rock Cafe Honolulu, United States
location_string: Honolulu, Hawaii, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>Overview:</b></p><p></p><p></p><p><a href="https://urldefense.com/v3/__http:/www.hardrock.com/__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxZnFTsoo$" rel="noopener noreferrer" target="_blank">Hard Rock International</a> (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.</p><p>HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. <span>Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.</span> For more information on Hard Rock International, visit <a href="https://urldefense.com/v3/__http:/www.hardrock.com__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxwevJle0$" rel="noopener noreferrer" target="_blank">www.hardrock.com</a> or <a href="http://shop.hardrock.com" rel="noopener noreferrer" target="_blank">shop.hardrock.com</a>. </p><p></p><p><b>Responsibilities: </b></p><p></p><p>Assistant General Manager is the senior business leader in the Cafe supporting the General Manager for upholding all brand standards, core values, while meeting or exceeding Owners’ Objectives. The Assistant General Manager is responsible for asset management of the entire facility, the Assistant General Manager, in conjunction with the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.</p><ul><li>Demonstrate a working financial comprehension in achieving the Cafe’s key performance metrics.</li><li>Work very closely with Sales to execute the Cafe Sales &amp; Marketing plan while helping to achieve year-over-year entrée count growth.</li><li>Serve as a mentor and coach to junior management staff in understanding the businesses financial goals.</li><li>Work in unison with the Cafe General Manager to communicate a clear operating direction based on a sound understanding of the business, strengths, weaknesses, and opportunities.</li><li>Work across all departments in supporting the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards.</li><li>Support the GM in building a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the café.</li><li>Champion change, ensuring all local and company initiatives are implemented successfully.</li><li>Foster an environment of customer advocacy in which all team members put the guest first in very situation.</li><li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. </li><li>Work in conjunction with the GM to be responsive and hospitable to guest feedback from all sources, including social media and email.</li><li>Support Cafe staffing objectives by supporting the GM in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</li><li>Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.</li><li>Support staff development and advancement along well-defined career paths.</li><li>Serve as a Learning Coach developing, implementing and executing learning and developmental programs for all individuals under his/her stewardship in order to drive continuous improvement and retention.</li></ul><p>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</p><p></p><p><b>Qualifications: </b></p><p></p><p>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</p><ul><li>Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.</li><li>Bachelors Business Degree or documented entrepreneurial hospitality leadership.</li></ul><p>SKILLS</p><ul><li>Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors.</li><li>Can illustrate consultative skills and ability to work cross-functionally.</li><li>Exhibits excellent verbal and written communication skills.</li><li>Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions.</li><li>Possesses the potential and aspiration to serve as a Hard Rock General Manager.</li></ul><p>PHYSICAL DEMANDS</p><ul><li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.</li><li>Ability to sit for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. </li><li>Ability to travel via auto or airplane for long periods of time.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Honolulu/Cafe---AGM_R260


ext_id: R283
published: 2026-03-24 00:00:00+00:00
title: Cafe - GM
location: Hard Rock Cafe Honolulu, United States
location_string: Honolulu, Hawaii, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>Overview:</b></p><p></p><p><a href="https://urldefense.com/v3/__http:/www.hardrock.com/__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxZnFTsoo$" rel="noopener noreferrer" target="_blank">Hard Rock International</a> (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.</p><p></p><p>HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. <span>Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.</span> For more information on Hard Rock International, visit <a href="https://urldefense.com/v3/__http:/www.hardrock.com__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxwevJle0$" rel="noopener noreferrer" target="_blank">www.hardrock.com</a> or shop.hardrock.com.</p><p></p><p><b>Responsibilities: </b></p><p></p><p>The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rock’s business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.</p><ul><li>Demonstrate the ability to grow the business by generating consistent year-over-year entrée count</li><li>Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rock’s brand standards and core</li><li>Attain a level of top-line sales performance that ranks as #1 in your market place competitive</li><li>Communicate a clear direction to your team by understanding the business’ strengths, weaknesses and</li><li>Empower your team with a consistent mission regarding cafe goals to achieve desired results.</li><li>Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand</li><li>Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the</li><li>Champion change, ensuring all local and company initiatives are implemented successfully.</li><li>Foster an environment of customer advocacy in which all team members put the guest first in very</li><li>Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking</li><li>Be responsive and hospitable to guest feedback from all sources, including social media and</li><li>Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum</li><li>Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.</li><li>Actively nurture your team’s development and advancement along well-defined career paths.</li><li>Consistently demonstrate that you have an enduring passion for your own continuous learning and professional</li></ul><p>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</p><p></p><p><b>Qualifications: </b></p><p></p><p>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</p><ul><li>Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.</li><li>Bachelor’s Degree in HRM or Culinary preferred.</li></ul><p>SKILLS</p><ul><li>Strong leadership and interpersonal skills</li><li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li><li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li><li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li><li>Multiple language abilities a plus, fluency in English required.</li><li>Genuine enthusiasm and aptitude for serving people </li><li>Excellent verbal and written communication skills</li><li>High level of business acumen and common sense</li><li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions</li></ul><p>PHYSICAL DEMANDS</p><ul><li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.</li><li>Ability to sit for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li><li>Ability to travel via auto or airplane for long periods of time.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Honolulu/Cafe---GM_R283-1


ext_id: R1077
published: 2026-03-24 00:00:00+00:00
title: DEALER - POKER
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Whether you want to make your debut or go back on tour after a long hiatus, starting a career at <span><a href="https://www.seminolehardrocktampa.com/" rel="noopener noreferrer" target="_blank">Seminole Hard Rock Hotel &amp; Casino Tampa</a></span> can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; Salon and VIP services galore.</span></p><p><span>  </span></p><p><b>Our Commitment to Service:</b></p><p>We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.</p><p></p><p><b>Benefits &amp; Perks:</b></p><p>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <span><a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>http://www.gotoworkhappy.com/benefits</span></a> </span>to see our full list of benefits! </p><p></p><p><b>Appearance:</b></p><p><span>How we look &amp; appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.</span></p><p></p><p><u><b>JOB DESCRIPTION</b></u></p><p><span>This position is responsible for the operation and conduct of the assigned game in accordance with Gaming Procedures, internal controls, and the rules and procedures of Poker.</span></p><p><span><b> </b></span></p><p><span><b>Essential duties include, but are not limited to:</b></span></p><ul><li><span>Deals cards to players and shuffles as appropriate according to established rules and regulations.</span></li><li><span>Announces winning hand to players.</span></li><li><span>Ensures that correct "rake" are taken from the winning pot.</span></li><li><span>Verifies beginning and ending chip and money balances and confirms supporting documentation. Receives fills and distributes credits.</span></li><li><span>Ensures that wagers are placed before cards are dealt.</span></li><li><span>Monitors game and notifies supervisor of any disputes, problems or concerns with either a patron or the progress of the game.</span></li><li><span>Promotes positive public/employee relations at all times.</span></li><li><span>Maintains a clean, safe, hazard-free work environment within area of responsibility.</span></li><li><span>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</span></li><li><span>Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida/departmental policies and procedures.</span></li><li><span>Responsible for the operation and conduct of the assigned game in accordance with Gaming Procedure, internal controls and the rules and procedures of poker.</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</span></li><li><span>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</span></li><li><span>Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</span></li><li><span>Perform other duties as assigned.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/DEALER---POKER_R1077


ext_id: R1070
published: 2026-03-24 00:00:00+00:00
title: REP I - PLAYERS CLUB
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Whether you want to make your debut or go back on tour after a long hiatus, starting a career at <span><a href="https://www.seminolehardrocktampa.com/" rel="noopener noreferrer" target="_blank">Seminole Hard Rock Hotel &amp; Casino Tampa</a></span> can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; Salon and VIP services galore.</span></p><p><span>  </span></p><p><b>Our Commitment to Service:</b></p><p>We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.</p><p></p><p><b>Benefits &amp; Perks:</b></p><p>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <span><a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>http://www.gotoworkhappy.com/benefits</span></a> </span>to see our full list of benefits! </p><p></p><p><b>Appearance:</b></p><p><span>How we look &amp; appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.</span></p><p></p><p><u><b>JOB DESCRIPTION</b></u></p><p><span>Player’s Club Representatives are Guest Service Ambassadors for our property and are directly involved in fulfilling all marketing initiatives from Guest enrollment to event execution. </span></p><p><span> </span></p><p><span><b><span>Essential duties include, but are not limited to:</span></b></span></p><ul><li><span>Being a Guest Service Ambassador for the property. </span></li><li><span>Introducing and enrolling Guests into the award-winning Player’s Club program.</span></li><li><span>Greeting and providing personalized service for VIP Guests. </span></li><li><span>Having the ability to be discrete and keep confidential all interactions with celebrities and VIP Guests. </span></li><li><span>Participating in execution of marketing events such as concerts, celebrity meet and greets, giveaways, drawings, parties and tournaments. </span></li><li><span>Performing front of house and back of house duties for concerts and high profile celebrity events. </span></li><li><span>Other duties as assigned.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/REP-I---PLAYERS-CLUB_R1070


ext_id: R912
published: 2026-03-24 00:00:00+00:00
title: Attendant - Kitchen Administration
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>OVERVIEW:</p><p>The incumbent in this position is responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed. </p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Hotel &amp; Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Replenishes and garnishes food on the cafeteria line as necessary.</li><li>Serves food as necessary.</li><li>Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment.</li><li>Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift.</li><li>Ensures all unused food items are stored properly.</li><li>Maintains work area in a safe condition, taking care of spills and other hazards as necessary.</li><li>Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner.</li><li>Ensures that Team Dining Room is cleaned and maintained throughout shift.</li><li>Attend and participate in meetings, completing follow-up as assigned.</li><li>Perform work regularly and predictably.</li><li>Other duties as assigned.</li></ul><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><p>This knowledge and these abilities are typically acquired through two months of on-the-job training.</p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations.</li><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be eighteen(18) years of age.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><ul><li>Excellent customer service skills.</li><li>Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.</li><li>Basic mathematical skills.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><ul><li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Ability to communicate effectively with all levels of employees and guests.</li><li>Ability to restock needed materials and retrieve dropped items.</li><li>Use a cash register.</li><li>Distinguish between different denominations of currency and make correct change.</li><li>Read ticket totals, total credit vouchers and log checks.</li><li>Use machines and equipment including, but not limited to: include cash register system, credit card machines, and calculator.</li></ul><p></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Attendant---Kitchen-Administration_R912


ext_id: R902
published: 2026-03-24 00:00:00+00:00
title: Heavy Duty Cleaner - Stewarding
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p>The incumbent in this position is responsible for performing cleaning duties as directed by the Supervisor - Stewarding, throughout all Hard Rock food outlets; may be assigned to rotate between any Food &amp; Beverage kitchen.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Empties and cleans garbage cans.</li><li>Empties grease barrels and trays.</li><li>Cleans floors, walls, and ceilings.</li><li>Sorts garbage.</li><li>Cleans floor drains and grease traps.</li><li>Cleans kitchen equipment, grill, fryer, ovens, etc.</li><li>Attend and participate in meetings, completing follow-up as assigned.</li><li>Perform work regularly and predictably.</li><li>Other duties as assigned.</li></ul><p></p><p><b><u>NON-ESSENTIAL FUNCTIONS:</u></b></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p>This knowledge and these abilities are typically acquired through two months of on-the-job training.</p><p>  </p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></p><ul><li>Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.</li><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be at least eighteen (18) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><ul><li>Janitorial duties.</li><li>Machines and equipment used, including but not limited to man lifts, high-speed floor care equipment and hand tools.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><ul><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Apply sound judgment in standard and non-standard situations with limited variables involved.</li><li>Inspect work areas thoroughly.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Heavy-Duty-Cleaner---Stewarding_R902


ext_id: R899
published: 2026-03-24 00:00:00+00:00
title: Beverage Server - Paradise Poker F&B
location: Seminole Hard Rock Hotel & Casino Hollywood, United States
location_string: Hollywood, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>About Seminole Hard Rock Hotel &amp; Casino Hollywood<br/><br/>Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.<span>  </span>New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional<span>  </span>amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" rel="noopener noreferrer" target="_blank"><span>www.seminolehardrockhollywood.com</span></a>, call 800-937-0010 or follow us: Facebook: <span>SeminoleHardRockHollywood,</span> Twitter: @HardRockHolly, Instagram: @HardRockHolly.<br/><br/>Benefits &amp; Perks:<br/><br/>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a> to see our full list of benefits!</p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Job Summary:<br/>Under the direction of the Assistant Beverage Manager, the individual serves both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.</p><p>Essential Job Functions:<br/>•    Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.<br/>•    Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.<br/>•    Ensure guest satisfaction in assigned areas and other areas if necessary.<br/>•    Adhere to state liquor laws and TIPS training guidelines.<br/>•    Keep bar and service area clean, sanitary and organized at all times.<br/>•    Adhere to beverage control procedures.<br/>•    Adhere to all regulatory, departmental and company policies and procedures.<br/>•    Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.<br/>•    Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.<br/>•    Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.<br/>•    Promote positive guest and team member relations.<br/>•    Perform other duties as assigned.</p><p>Qualifications:<br/>High School Diploma or equivalent is required along with a minimum of six (6) months to one (1) year of food or beverage serving experience, preferably high volume or the equivalent combination of education and experience. </p><p>Additional Requirements:<br/>•    Casino experience preferred. <br/>•    Ability to work flexible schedules, including weekends and holidays is required.<br/>•    Must be able to wear a minimum of 1 inch heels for an entire shift (Females Only).</p><p><br/>Work Environment:<br/>•    May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.<br/>•    While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. <br/>•    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. <br/>•    The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.  </p><p>Closing:<br/>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.<br/>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: <br/>•    Credit Check<br/>•    Criminal Background Check </p><p><br/>Disclaimer <br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Hollywood/Beverage-Server---Paradise-Poker-F-B_R899-1


ext_id: R904
published: 2026-03-24 00:00:00+00:00
title: Steward - Stewarding
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p>The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol d their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department. Responsible for the preparation and upkeep of food lines and self-service stations.</li><li>Transport all food items from kitchen to respective areas. </li><li>Assist in the kitchen with preparation of products and dish washing to ensure an adequate supply of dishes and utensils at all times.</li><li>Maintain all beverage areas with all necessary beverages. </li><li>Complete all set-up duties on time. </li><li>Responsible for the overall cleanliness and appearance of assigned area and kitchen as required. </li><li>Assists in the main kitchen with the preparation of various dishes as required.</li><li>Uses proper transfer slips for all items coming and going to the Kitchen. </li><li>Load all dinner plates, dessert plates, and bowls in proper areas. </li><li>Put away and rotate all food storeroom orders. </li><li>Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.</li><li>Maintains open lines of communications with the Chef and Director of Food &amp; Beverage.</li><li>Attend and participate in meetings, completing follow-up as assigned.</li><li>Perform work regularly and predictably.</li><li>Responsible for cleaning and sanitizing work and public spaces.</li><li>Other duties as assigned.</li></ul><p></p><p><b><u>NON-ESSENTIAL FUNCTIONS:</u></b></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p>This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards’ Department.</p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.</li><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be at least eighteen (18) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><ul><li>Pertinent federal, state, and local laws, codes, and regulations.</li><li>All operations of the Stewards’ Department.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><ul><li>Communicate clearly and concisely, both orally and in writing.</li><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Deliver programs which create a service level of excellence for internal and external guests.</li><li>Ability to communicate effectively with all levels of employees and outside contacts.</li><li>Review and comprehend all necessary documentation.</li><li>Inspect and maintain all areas for which responsible.</li><li>Stock and retrieve supplies as needed.</li></ul><p></p><p>The above information on this description has been designed to indicate the general nature and level of work performed by team members within this <span>classification. </span> It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job.  The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head.  The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Steward---Stewarding_R904


ext_id: R414
published: 2026-03-24 00:00:00+00:00
title: EVS Floor Attendant - Casino Public Space
location: Hard Rock Casino Cincinnati, United States
location_string: Cincinnati, Ohio, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>Under the supervision of the Public Space Leadership team, the incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</p><p></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</li></ul><ul><li>Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.</li><li>Sweep, dust mop, vacuum, and wet mop hard surface floors.</li><li>Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.</li><li>Stock, clean and sanitize restroom fixtures and surfaces.</li><li>Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.</li><li>Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.</li><li>Assist in emergency clean-ups and provide coverage for absences.</li><li>Attend and participate in meetings.</li><li>Perform work regularly and predictably.</li><li>Responsible for cleaning and sanitizing work and public spaces.</li><li>Other duties as assigned by leadership.</li></ul><p></p><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><p>These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience.</p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.</li><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be at least twenty-one (21) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Basic hand and power tools and testing equipment.</li><li>Excellent guest service skills and communication skills.</li><li>Janitorial duties. </li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Communicate effectively with all levels of employees and guests.</li><li>Review and comprehend all necessary documentation.</li><li>Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.</li><li>Routine use of powered cleaning equipment.</li></ul><p></p><p><b><u>Work Environment:</u></b></p><ul><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to a variety of guests. </li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li></ul><p></p><p></p><p>The above information on this description has been designed to indicate the general nature and level of work performed by team members within this <span>classification. </span> It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head.  The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Cincinnati/EVS-Floor-Attendant---Casino-Public-Space_R414-1


ext_id: R437
published: 2026-03-24 00:00:00+00:00
title: Floor Technician - Casino Public Space
location: Hard Rock Casino Cincinnati, United States
location_string: Cincinnati, Ohio, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>Overview</u></b></p><p>Under the supervision of the Supervisor - EVS, the incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition</p><p></p><p><b><u>Responsibilities</u></b></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li></ul><ul><li>Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.</li><li>Sweep, dust mop, and wet mop hard surface floors.</li><li>Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.</li><li>Stock, clean and sanitize restroom fixtures and surfaces.</li><li>Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.</li><li>Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.</li><li>Assist in emergency clean-ups and provide coverage for absences.</li><li>Attend and participate in meetings.</li><li>Perform work regularly and predictably.</li><li>Responsible for cleaning and sanitizing work and public spaces.</li><li>Other duties as assigned.</li></ul><p></p><p><b><u>Qualifications</u></b></p><p>These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience.</p><p></p><p><b>ADDITIONAL REQUIREMENTS</b>: (Licenses, Certifications, Testing, etc):</p><ul><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be at least twenty-one (21) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.</li></ul><p></p><p><b>KNOWLEDGE OF</b>:</p><ul><li>Basic hand and power tools and testing equipment.</li><li>Excellent guest service skills and communication skills.</li><li>Janitorial duties. </li></ul><p></p><p><b>ABILITY TO:</b></p><ul><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Communicate effectively with all levels of employees and guests.</li><li>Review and comprehend all necessary documentation.</li><li>Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.</li><li>Routine use of powered cleaning equipment.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Cincinnati/Floor-Technician---Casino-Public-Space_R437-1


ext_id: R392
published: 2026-03-24 00:00:00+00:00
title: Floor Technician
location: Seminole Brighton Bay Hotel & Casino, United States
location_string: Brighton, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the direction of the Facilities Shift Supervisor, the incumbent installs, repairs and maintains carpet and tile areas in all areas of the casino facility.</p><p>Duties may include but not limited to:</p><p></p><p><b><u>ESSENTIAL JOB FUNCTIONS:</u></b></p><ul><li>Must adhere to Seminole Tribe's Policies and Procedures.</li><li>Applies and or repairs all types of carpets and tile to walls, floors, ceilings and promenade roof decks.</li><li>Walks all carpeted areas of Casino floor as well as public spaces and restrooms daily to develop repair lists to enter into Synergy</li><li>Measures, cuts carpets and tiles, uses tile saws, edging tools, grout removal tools, carpet iron’s and cutters</li><li>Spreads and levels adhesive and plaster bases as appropriate, can level surfaces to accept new flooring.</li><li>Inspects and monitors surfaces to identify location and causes of cracks or other defects and reports to supervisor.</li><li>Maintains and repairs tools and equipment as necessary; monitors inventory of supplies.</li><li>Interfaces and coordinates with internal departments to schedule installations and repairs so as to cause minimal business interruption.</li><li>Assists in estimating material costs and labor hours needed to complete assigned jobs; maintains required records on selected projects as assigned.</li><li>Examines blueprints, measures and marks surfaces to be covered and lays out work.</li><li>Always promotes positive public/employee relations at all times.</li><li>Always maintains a clean, safe, hazard-free work environment within area of responsibility.</li><li>Always performs all other related and compatible duties as assigned. Perform other duties as assigned</li></ul><p><b><u>QUALIFICATIONS:</u></b></p><p>High School diploma or trade school certificate required as well as a minimum of three (3) years of related experience or an equivalent combination of education and/or experience.</p><p></p><p><b><u>WORK ENVIRONMENT:</u></b></p><p>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</p><p>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </p><p>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</p><p><br/><b>Closing:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p></p><p><b><i>Disclaimer</i></b><br/><i>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</i></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Brighton-Bay-Hotel--Casino/Floor-Technician---Housekeeping_R392


ext_id: R174
published: 2026-03-24 00:00:00+00:00
title: EVS Floor Attendant
location: Seminole Brighton Bay Hotel & Casino, United States
location_string: Brighton, Florida, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>COMPANY PROFILE:</b><br/>In addition to its two Seminole Hard Rock Hotels &amp; Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee.<br/> <br/>The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America.<br/> <br/>Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues.<br/> <br/><b>PROPERTY PROFILE:</b><br/>Whether you want to make your debut or go back on tour after a long hiatus, starting a career at <a href="https://casino.hardrock.com/brighton" rel="noopener noreferrer" target="_blank">Seminole Brighton Bay Hotel &amp; Casino</a> can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.<br/> <br/><a href="https://casino.hardrock.com/brighton" rel="noopener noreferrer" target="_blank">Seminole Brighton Bay Hotel &amp; Casino</a> is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games.<br/> <br/><b>OUR COMMITMENT TO SERVICE:</b><br/>We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.</p><p></p><p><b><u>JOB SUMMARY:</u></b></p><p></p><p>Under the direction of the Manager of Hotel Operations, the incumbent maintains clean and attractive public and employee areas within the facility.</p><p></p><p><b><u>ESSENTIAL JOB FUNCTIONS:</u></b></p><p></p><p>Essential job duties include, but are not limited to:</p><ul><li>Must adhere to the Seminole Tribe's Policies and Procedures.</li><li>Cleans, sweeps, mops, dusts, vacuums; polishes walls, floors and fixtures within facility.</li><li>Picks up and disposes of trash.</li><li>Sets up, moves and/or installs furniture and pipe-n-drapes.</li><li>Provides quality customer service to patrons/guests and occasionally performs work with minimal supervision.</li><li>Assists other departmental personnel and performs special projects as assigned.</li><li>Knowledge of Seminole policies, procedures and operations.</li><li>Promotes positive public/employee relations at all times.</li><li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li><li>Performs all other related and compatible duties as assigned.</li><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>Position requires standing and walking 100% of the time. Bending, lifting and carrying of up to 50 pounds required for moving furniture and removing refuse. Frequent reaching, stooping, squatting, pushing/pulling carts and/or equipment.</li><li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.</li></ul><p><b>QUALIFICATIONS:</b></p><ul><li>High School Diploma/GED or the equivalent combination of education and experience</li><li>Three to six months related experience and/or training preferred</li></ul><p><b>WORK ENVIRONMENT:</b></p><p>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</p><p>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</p><p>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </p><p></p><p><b>CLOSING:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p>For a listing of all opportunities at Seminole Gaming, please go to <a href="http://www.gotoworkhappy.com" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com</span></a>.  </p><p></p><p><b><i>Disclaimer</i></b><br/><i>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</i></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Brighton-Bay-Hotel--Casino/EVS-Floor-Attendant---Housekeeping_R174


ext_id: R1049
published: 2026-03-24 00:00:00+00:00
title: Special Events Security Officer - Casino Security
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><p></p><p><b>Company:</b> Hard Rock Ottawa Hotel &amp; Casino </p><p><b>Location:</b> Ottawa, Ontario</p><p><b>Job Type:</b> On Call Permanent </p><p><b>Is this a current vacancy?</b> Yes, this is an existing open position. </p><p><b>Compensation:</b> CAD $ 21.06/ Hr.</p><p></p><p><b>Responsibilities:</b></p><ul><li><p><span>Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO)</span></p></li><li><p><span>Ensures that proper security is provided for all transfers of monies within the</span></p></li><li><p><span>Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if</span></p></li><li><p><span>Prepare detailed incident reports in a clear and precise</span></p></li><li><p><span>Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious</span></p></li><li><p><span>Assist in the coordination and resolution of emergency</span></p></li><li><p><span>Assist in maintaining proper key</span></p></li><li><p><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</span></p></li><li><p><span>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and</span></p></li><li><p><span>Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethics</span></p></li><li><p><span>Performs all other related and compatible duties as</span></p></li><li><p><span>Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest</span></p></li><li><p><span>Other duties as</span></p></li><li><p><span>Lives the Brand</span></p></li></ul><p></p><p><b>Qualifications: </b></p><ul><li><p><span>A minimum of a post-secondary diploma in Law and Security preferred</span></p></li><li><p><span>Working knowledge of computer application packages</span></p></li><li><p><span>A current First Aid/CPR Certificate</span></p></li><li><p><span>The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario</span></p></li></ul><p></p><p><b>Skill: </b></p><ul><li><p><span>Strong analytical, verbal and written communication skills</span></p></li><li><p><span>Working knowledge of computer software packages</span></p></li><li><p><span>Previous gaming experience or knowledge of the gaming industry.</span></p></li></ul><p><b>Physical Demands:</b></p><ul><li><p><span>Ability to stand and sit for extended periods of time.</span></p></li><li><p><span>Ability to walk distances.</span></p></li><li><p><span>The employee must frequently lift/push/pull and/or move up to 50 pounds.</span></p></li></ul><p><b> </b></p><p><b>Working Conditions:</b></p><ul><li><p><span>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</span></p></li></ul><p></p><p><b>Closing</b></p><p><b>Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.</b></p><p></p><p><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Special-Events-Security-Officer---Casino-Security_R1049-1


ext_id: R751
published: 2026-03-24 00:00:00+00:00
title: Security Officer - Casino Security
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><p></p><p><b>Company:</b> Hard Rock Ottawa Hotel &amp; Casino </p><p><b>Location:</b> Ottawa, Ontario</p><p><b>Job Type:</b> Part Time Permanent </p><p><b>Is this a current vacancy?</b> Yes, this is an existing open position. </p><p><b>Compensation:</b> CAD $ 21.06/ Hr.</p><p></p><p><b>Responsibilities:</b></p><ul><li><span>Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO)</span></li><li><span>Ensures that proper security is provided for all transfers of monies within the</span></li><li><span>Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if</span></li><li><span>Prepare detailed incident reports in a clear and precise</span></li><li><span>Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious</span></li><li><span>Assist in the coordination and resolution of emergency</span></li><li><span>Assist in maintaining proper key</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</span></li><li><span>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and</span></li><li><span>Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethics</span></li><li><span>Performs all other related and compatible duties as</span></li><li><span>Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest</span></li><li><span>Other duties as</span></li><li><span>Lives the Brand</span></li></ul><p></p><p><b>Qualifications: </b></p><ul><li><span>A minimum of a post-secondary diploma in Law and Security preferred</span></li><li><span>Working knowledge of computer application packages</span></li><li><span>A current First Aid/CPR Certificate</span></li><li><span>The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario</span></li></ul><p></p><p><b>Skill: </b></p><ul><li><span>Strong analytical, verbal and written communication skills</span></li><li><span>Working knowledge of computer software packages</span></li><li><span>Previous gaming experience or knowledge of the gaming industry.</span></li></ul><p><b>Physical Demands:</b></p><ul><li><span>Ability to stand and sit for extended periods of time.</span></li><li><span>Ability to walk distances.</span></li><li><span>The employee must frequently lift/push/pull and/or move up to 50 pounds.</span></li></ul><p><b> </b></p><p><b>Working Conditions:</b></p><ul><li><span>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</span></li></ul><p></p><p><b>Closing</b></p><p><b>Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.</b></p><p></p><p><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Security-Officer---Casino-Security_R751-1


ext_id: R750
published: 2026-03-24 00:00:00+00:00
title: Security Officer
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><p></p><b>Company:</b><span> Hard Rock Ottawa Hotel &amp; Casino </span><br/><b>Location:</b><span> Ottawa</span>, Ontario<br/><b>Job Type:</b><span> Part Time Permanent </span><b>Is this a current vacancy?</b><span> </span>Yes, this is an existing open position.<span><span> </span></span><b><b>Compensation:</b></b> CAD $ 21.06/ Hr.<p></p><p><b><span>Responsibilities:</span></b></p><ul><li><span>Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO)</span></li><li><span>Ensures that proper security is provided for all transfers of monies within the</span></li><li><span>Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if</span></li><li><span>Prepare detailed incident reports in a clear and precise</span></li><li><span>Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious</span></li><li><span>Assist in the coordination and resolution of emergency</span></li><li><span>Assist in maintaining proper key</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</span></li><li><span>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and</span></li><li><span>Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethics</span></li><li><span>Performs all other related and compatible duties as</span></li><li><span>Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest</span></li><li><span>Other duties as</span></li><li><span>Lives the Brand</span></li></ul><p></p><p><b>Qualifications: </b></p><ul><li><span>A minimum of a post-secondary diploma in Law and Security preferred</span></li><li><span>Working knowledge of computer application packages</span></li><li><span>A current First Aid/CPR Certificate</span></li><li><span>The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario</span></li></ul><p></p><p><b>Skill: </b></p><ul><li><span>Strong analytical, verbal and written communication skills</span></li><li><span>Working knowledge of computer software packages</span></li><li><span>Previous gaming experience or knowledge of the gaming industry.</span></li></ul><p><b>Physical Demands:</b></p><ul><li>Ability to stand and sit for extended periods of time.</li><li>Ability to walk distances.</li><li>The employee must frequently lift/push/pull and/or move up to 50 pounds.</li></ul><p><b> </b></p><p><b>Working Conditions:</b></p><ul><li>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</li></ul><p></p><p><b>Closing</b></p><h3>Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.</h3><h3></h3><h3><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Security-Officer_R750


ext_id: R569
published: 2026-03-24 00:00:00+00:00
title: Surveillance Operator - Surveillance
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</span></p><p><span>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</span></p><p><span>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</span></p><p></p><span><b>Company:</b> Hard Rock Ottawa Hotel &amp; Casino </span><br/><span><b>Location:</b> Ottawa, Ontario</span><br/><span><b>Job Type:</b> Part Time Permanent </span><span><b>Is this a current vacancy?</b> Yes, this is an existing open position.<span><span> </span><span><b>Compensation:</b> CAD $22/Hr</span><b>RESPONSIBILITES</b><ul><li><span>Responsible for providing routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets. </span></li><li><span>Able to pay attention to detail and sound observational skills are critical as you are conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees. </span></li><li><span>Works under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures.</span></li><li><span>Maintains an awareness of the gaming operation at all times.</span></li><li><span>Other duties as assigned.</span></li><li><span>Lives the Brand.</span></li></ul><p></p><p></p><p><span><b><span>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</span></b></span></p><ul><li><span>A secondary school diploma, with preference to graduates with a Post-Secondary education in Law and Security.</span></li><li><span>A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit).</span></li><li><span>Knowledge of computer applications.</span></li><li><span>Casino Surveillance or related surveillance experience an asset</span></li><li><span>The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario</span></li></ul><p></p><p><b><span>SKILLS</span></b></p><ul><li><span>Analytical, observational, organizational, interpersonal and communication skills.</span></li></ul><p><span> </span></p><p><b><span>PHYSICAL DEMANDS</span></b></p><ul><li><span>Ability to stand and sit for extended periods of time.</span></li><li><span>Ability to walk distances. </span></li><li><span>Ability to work in small spaces</span></li><li><span>Ability to watch computer screens for extended periods of time.</span></li><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. </span></li></ul><p></p><p><b>WORKING CONDITIONS</b></p><ul><li>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise..</li></ul><h3></h3><h3><b><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></b></h3><h3><b><span><i>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.</i></span><span><i>We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.</i></span><span><i>Please contact Human Resources at <a href="mailto:hrnotify@hrcottawa.com" rel="noopener noreferrer" target="_blank"><span>hrnotify@hrcottawa.com</span></a> if you require accommodation at any time throughout the hire process. </i></span></b></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Surveillance-Operator---Surveillance_R569


ext_id: R715
published: 2026-03-24 00:00:00+00:00
title: Players Club Representative - Players Club
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><p><b>Company:</b><span> Hard Rock Ottawa Hotel &amp; Casino </span><br/><b>Location:</b><span> Ottawa</span>, Ontario<br/><b>Job Type:</b><span> Part Time Permanent </span></p><b>Is this a current vacancy?</b><span> </span>Yes, this is an existing open position.<span><span> </span></span><b><b>Compensation:</b></b> CAD $21.11/Hr.<p></p><p></p><p><b>Responsibilities: </b></p><ul><li><span>Enrolling guests into the loyalty program, embossing and issuing rewards cards, transporting supplies, forms and assisting guests with questions, redemptions and special </span></li><li><span>Accurately enters player data into SG-CMP</span></li><li><span>Well versed and knowledgeable of Rock Star Rewards loyalty program and property promotions</span></li><li><span>Maintains a clean, safe and organized work environment</span></li><li><span>Meet and greet guests on the gaming floor as well as at special events and at </span></li><li><span>Will assist with promotions, player development and redemptions as applicable.</span></li><li><span>Act as liaison between guest(s) and management as relates to needs of guest(s) complaints and </span></li><li><span>Maintain confidentiality of </span></li><li><span>Monitors and has working knowledge of promotional and enrollment kiosks</span></li><li><span>Guest services where directed to provide amplified </span></li><li><span>Represent casino at off property promotional events as needed </span></li><li><span>Checking and retrieving guest’s coats and personal items </span></li><li><span>Stock and re-stock the area to ensure an adequate inventory of all goods</span></li><li><span>Perform cash and/or credit transactions with guests</span></li><li><span>Other duties as </span></li><li><span>Lives the brand</span></li></ul><p></p><p><b>Qualifications:</b></p><ul><li><span>High School Diploma or equivalent required. Some demonstrated guest service experience/training required or an equivalent combination of education and/or </span></li><li><span>Ability to work flexible schedules, including nights, weekends and holidays as </span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and </span></li><li><span>The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario </span></li></ul><p><b><span>Skills: </span></b></p><ul><li><span>Ability to work flexible schedules, including nights, weekends and holidays as </span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and </span></li><li><span>Ability to read, write and speak French is an asset</span></li></ul><p></p><p><b><span>Physical Demands: </span></b></p><ul><li><span>The working conditions are those typically found in an indoor, climate controlled office environment. Will be exposed to casino related factors including but not limited to excessive noise, large crowds and stress related to servicing guests in a high pressure and fast-paced environment. Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel </span></li><li><span>While performing the duties of this job, the team member is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust </span></li><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general </span></li></ul><p><b> </b></p><p><b>Working Conditions:</b></p><ul><li>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</li></ul><p></p><p><b>Closing: </b></p><h3>Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.</h3><p></p><h3><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></h3><h3></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Players-Club-Representative---Players-Club_R715


ext_id: R568
published: 2026-03-24 00:00:00+00:00
title: Surveillance Operator - Surveillance
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</span></p><p><span>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</span></p><p><span>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</span></p><p></p><span><b>Company:</b> Hard Rock Ottawa Hotel &amp; Casino </span><br/><span><b>Location:</b> Ottawa, Ontario</span><br/><span><b>Job Type:</b> Part Time Permanent </span><span><b>Is this a current vacancy?</b> Yes, this is an existing open position.<span><span> </span><span><b>Compensation:</b> CAD $22/Hr</span><span>RESPONSIBILITIES: </span><ul><li><span>Responsible for providing routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets. </span></li><li><span>Able to pay attention to detail and sound observational skills are critical as you are conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees. </span></li><li><span>Works under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures.</span></li><li><span>Maintains an awareness of the gaming operation at all times.</span></li><li><span>Other duties as assigned.</span></li><li><span>Lives the Brand.</span></li></ul><p></p><p></p><p><span><b><span>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</span></b></span></p><ul><li><span>A secondary school diploma, with preference to graduates with a Post-Secondary education in Law and Security.</span></li><li><span>A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit).</span></li><li><span>Knowledge of computer applications.</span></li><li><span>Casino Surveillance or related surveillance experience an asset</span></li><li><span>The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario</span></li></ul><p></p><p><b><span>SKILLS</span></b></p><ul><li><span>Analytical, observational, organizational, interpersonal and communication skills.</span></li></ul><p><span> </span></p><p><b><span>PHYSICAL DEMANDS</span></b></p><ul><li><span>Ability to stand and sit for extended periods of time.</span></li><li><span>Ability to walk distances. </span></li><li><span>Ability to work in small spaces</span></li><li><span>Ability to watch computer screens for extended periods of time.</span></li><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.</span></li></ul><p></p><p><b>PHYSICAL DEMANDS</b></p><ul><li>Ability to stand and sit for extended periods of time.</li><li>Ability to walk distances.</li><li>The employee must frequently lift/push/pull and/or move up to 50 pounds.</li></ul><p><b> </b></p><p><b>WORKING CONDITIONS</b></p><ul><li>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise..</li></ul><p></p><h3><b><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></b></h3><h3><b><span><i>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.</i></span><span><i>We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.</i></span></b></h3><h3></h3><h3><b><span><i>Please contact Human Resources at <a href="mailto:hrnotify@hrcottawa.com" rel="noopener noreferrer" target="_blank"><span>hrnotify@hrcottawa.com</span></a> if you require accommodation at any time throughout the hire process. </i></span></b></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Surveillance-Operator---Surveillance_R568


ext_id: R655
published: 2026-03-24 00:00:00+00:00
title: Outlet Server - Steakhouse
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><h2>Company:<span> Hard Rock Ottawa Hotel &amp; Casino </span><br/>Location:<span> Ottawa</span>, Ontario<br/>Job Type:<span> Full Time Permanent </span></h2><h2>Is this a current vacancy?<span> </span>Yes, this is an existing open position.<span><span> </span></span></h2><h2>Compensation: CAD $17.91/Hr.</h2><h2></h2><p><b>Responsibilities:</b></p><ul><li><span>Creates an atmosphere that induces guests to make Hard Rock Hotel &amp; Casino Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</span></li><li><span>Greet each guest and provide superior guest service at for all company Food and Beverage operations.</span></li><li><span>Must maintain pleasant and courteous attitude.</span></li><li><span>Complete all opening and closing duties.</span></li><li><span>Assist bussers in the setting of tables with clean dishes, glasses, and flatware in accordance with approved guest service procedures.</span></li><li><span>Presents menu to guest, suggesting courses, appropriate drinks, and answering questions regarding food preparation.</span></li><li><span>Offer drinks and take food and beverage order.</span></li><li><span>Have basic knowledge of all house and call liquor.</span></li><li><span>Serves meals to patrons according to established rules or etiquette, working in a family or formal setting.</span></li><li><span>Check for quality after each course.</span></li><li><span>Refill all drinks when needed.</span></li><li><span>Maintain clean ashtrays.</span></li><li><span>Buss tables as needed.</span></li><li><span>Remove all dirty dishes and glassware from the guest’s tables during and after each course.</span></li><li><span>Totals bill, presents check, collects settlement, and takes payment to cashier.</span></li><li><span>Assist bussers in the clearing of tables and dirty dishes, glasses and flatware in accordance with approved guest service procedures.</span></li><li><span>Transport dish cart to and from service station/steward’s station.</span></li><li><span>Stock server stations with all necessary items.</span></li><li><span>Assist bussers in maintaining the general cleanliness all public areas, including carpeted and tiled floors, furniture, and waitress stations.</span></li><li><span>Re-supplying provisions on guest tables, all venue areas and waitress stations, including backup glasses, silverware, and dishes.</span></li><li><span>Check out with supervisor before leaving at the end of your shift.</span></li></ul><p></p><p><b><span>Qualifications: </span></b></p><ul><li><span>High school or equivalent education required</span></li><li><span>Minimum of 1-year restaurant serving experience</span></li><li><span>Safe Food Handling certificate</span></li><li><span>Standalone restaurant experience</span><span> </span></li></ul><p></p><p><b><span>Physical Demands: </span></b></p><ul><li>Ability to stand and sit for extended periods of time.</li><li>Ability to walk distances.</li><li>The employee must frequently lift/push/pull and/or move up to 50 pounds.</li></ul><p><b>Working Conditions:</b></p><ul><li>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</li></ul><p></p><p><b>Closing:</b></p><h2><b>Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.</b></h2><h3></h3><h3><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted</i>.</h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Outlet-Server---Steakhouse_R655


ext_id: R601
published: 2026-03-24 00:00:00+00:00
title: Outlet Server - Hard Rock Cafe
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><h2><b>Company:</b><span> Hard Rock Ottawa Hotel &amp; Casino </span><br/><b>Location:</b><span> Ottawa</span>, Ontario<br/><b>Job Type:</b><span> Part Time Permanent </span></h2><h2><b>Is this a current vacancy?</b><span> </span>Yes, this is an existing open position.<span><span> </span></span></h2><h2><b><b>Compensation:</b></b> CAD $ 17.91/Hr.</h2><p></p><p><b>RESPONSIBILITIES:</b></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Hotel &amp; Casino Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Greet each guest and provide superior guest service at for all company Food and Beverage operations.</li><li>Must maintain pleasant and courteous attitude.</li><li>Complete all opening and closing duties.</li><li>Assist bussers in the setting of tables with clean dishes, glasses, and flatware in accordance with approved guest service procedures.</li><li>Presents menu to guest, suggesting courses, appropriate drinks, and answering questions regarding food preparation.</li><li>Offer drinks and take food and beverage order.</li><li>Have basic knowledge of all house and call liquor.</li><li>Serves meals to patrons according to established rules or etiquette, working in a family or formal setting.</li><li>Check for quality after each course.</li><li>Refill all drinks when needed.</li><li>Maintain clean ashtrays.</li><li>Buss tables as needed.</li><li>Remove all dirty dishes and glassware from the guest’s tables during and after each course.</li><li>Totals bill, presents check, collects settlement, and takes payment to cashier.</li><li>Assist bussers in the clearing of tables and dirty dishes, glasses and flatware in accordance with approved guest service procedures.</li><li>Transport dish cart to and from service station/steward’s station.</li><li>Stock server stations with all necessary items.</li><li>Assist bussers in maintaining the general cleanliness all public areas, including carpeted and tiled floors, furniture, and waitress stations.</li><li>Re-supplying provisions on guest tables, all venue areas and waitress stations, including backup glasses, silverware, and dishes.</li><li>Check out with supervisor before leaving at the end of your shift.</li><li>Must be at least 19yrs of age</li><li>Minimum of 1-year previous restuarant serving experience</li><li>Safe Food Handling certificate</li></ul><p></p><p><b>PHYSICAL DEMANDS: </b></p><ul><li>Ability to stand and sit for extended periods of time.</li><li>Ability to walk distances.</li><li>The employee must frequently lift/push/pull and/or move up to 50 pounds.</li></ul><p></p><p><b>WORKING CONDITIONS: </b></p><ul><li>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</li></ul><p></p><p><b>CLOSING: </b></p><p></p><h2><b><span><i>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. </i></span></b><b><span><i>We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. </i></span></b><b><span><i>Please contact Human Resources at <a href="mailto:hrnotify@hrcottawa.com" rel="noopener noreferrer" target="_blank"><span>hrnotify@hrcottawa.com</span></a> if you require accommodation at any time throughout the hire process. </i></span></b></h2><h3></h3><h3><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></h3><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Outlet-Server---Hard-Rock-Cafe_R601


ext_id: R675
published: 2026-03-24 00:00:00+00:00
title: Server
location: Hard Rock Cafe Rome Italy
location_string: Rome, Lazio, Italy
experience_level: MI
language: it
has_remote: False
salary_currency: EUR
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Il Cameriere ha la responsabilità di accompagnare i clienti nella fase cruciale della loro esperienza presso Hard Rock. In qualità di Cameriere Hard Rock, avrai il ruolo di guida, comunicatore, decision maker, intrattenitore, memorabilia curator e musicista (dritto al cuore).</span></p><p></p><p><span>Le funzioni di base del Cameriere comprendono:</span></p><ul><li><span>Prendere buona nota degli ordini dei clienti</span></li><li><span>Servire il cibo</span></li><li><span>Maneggiare contante e altri strumenti di pagamento</span></li><li><span>Eseguire le operazioni di vendita in modo accurato - utilizzando un apposito sistema di point-of-sale </span></li><li><span>Eseguire i debiti controlli sulle carte d'identità </span></li><li><span>Dare prova di fornire alcolici in modo responsabile</span></li><li><span>Dar prova di un'impeccabile conoscenza del prodotto</span></li><li><span>Vendere in modo convincente utilizzando tecniche comprovate</span></li><li><span>Rispondere alla domande - in modo accurato ed educato</span></li><li><span>Leggere correttamente i nomi dei prodotti stampati sugli ordini</span></li><li><span>Assemblare gli ordini - eseguendo un double check sulla qualità del prodotto e sulle specifiche richieste </span></li><li><span>Soddisfare ogni necessità dei clienti - eseguendo regolarmente un double check finale con i clienti in merito alla loro esperienza</span></li><li><span>Mantenere la postazione pulita e organizzata – compresa la pulizia e la manutenzione dei tavoli</span></li><li><span>Etichettare, datare, coprire e mettere al fresco i prodotti preparati per l'esposizione</span></li><li><span>Curare le operazioni di apertura e chiusura e relativi adempimenti - aprire/chiudere la postazione, il punto espositivo, riempire i contenitori dei condimenti, pulire i posacenere, etc.</span></li><li><span>Dar prova di conoscere tutti i tavoli e relativi numeri</span></li><li><span>Indirizzare i clienti verso le varie aree e servizi</span></li><li><span>Comunicare in modo efficace con i colleghi (della cucina)</span></li><li><span>Dare vita a ricordi indimenticabili</span></li><li><span>Intrattenere gli ospiti facendo dei "Raving Fans".</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Rome-Italy/Server_R675-1


ext_id: R609
published: 2026-03-24 00:00:00+00:00
title: Outlet Host/Hostess - Hard Rock Cafe
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><h2></h2><h2><b>Company:</b><span> Hard Rock Ottawa Hotel &amp; Casino </span><br/><b>Location:</b><span> Ottawa</span>, Ontario<br/><b>Job Type:</b><span> Full Time Permanent </span></h2><h2><b>Is this a current vacancy?</b><span> </span>Yes, this is an existing open position.<span><span> </span></span></h2><h2><b><b>Compensation:</b></b> CAD $ 19.33/Hr.</h2><p></p><p><b>RESPONSIBILITES:</b></p><ul><li><span>Manage reservation system to retain guest preferences, pre-assigning seating when necessary</span></li><li><span>Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible</span></li><li><span>Escort guests to the tables and assist in seating at tables, present menus and extend pleasantries</span></li><li><span>Offer a cordial farewell to every guest, thanking them for dining and invite them back</span></li><li><span>Communicates constantly with management and service staff to ensure efficient operations</span></li><li><span>Maintain positive relations with guests at all times</span></li><li><span>Maintain complete knowledge of scheduled daily activities, in-house groups, daily house count, table/ seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code</span></li><li><span>Answer restaurant telephone courteously and efficiently</span></li><li><span>Speak to guests’ and co-workers using clear, appropriate and professional language</span></li><li><span>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible</span></li><li><span>Engage guests in conversation regarding their stay, property services, and area <span>attractions/offerings</span></span></li><li><span>Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.</span></li><li><span>Maintain cleanliness of work areas throughout the shift</span></li><li><span>Notify management of maintenance repair issues</span></li><li><span>Performs all other job-related duties as request.</span></li><li><span>Lives the Brand</span></li></ul><p></p><p><b>QUALIFICATIONS:</b></p><ul><li><span>Must be at least 19 years of age</span></li><li><span>Follows all uniform guidelines</span></li><li><span>Practicing all general safety &amp; sanitation standards</span></li><li><span>Recycling products, where possible</span></li><li><span>Remaining calm in a hectic, fast-paced atmosphere</span></li><li><span>Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency</span></li><li><span>Displaying a positive and outwardly friendly attitude toward guests and co-workers</span></li><li><span>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</span></li></ul><p></p><p><span><b>PHYSICAL DEMANDS: </b></span></p><ul><li><span>Ability to stand and sit for extended periods of time.</span></li><li><span>Ability to walk distances.</span></li><li><span>The employee must frequently lift/push/pull and/or move up to 50 pounds.</span></li></ul><p><span><b> </b></span></p><p><span><b>WORKING CONDITIONS: </b></span></p><ul><li><span>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</span></li></ul><p></p><p><b>CLOSING: </b></p><p><span><i><b>Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. </b></i></span><span><i><b>If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.</b></i></span></p><p></p><h3><span><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></span></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Outlet-Host-Hostess---Hard-Rock-Cafe_R609


ext_id: R658
published: 2026-03-24 00:00:00+00:00
title: Bartender - Hard Rock Cafe
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><p><b>Company:</b><span> Hard Rock Ottawa Hotel &amp; Casino </span><br/><b>Location:</b><span> Ottawa</span>, Ontario<br/><b>Job Type:</b><span> Part Time Permanent </span></p><b>Is this a current vacancy?</b><span> </span>Yes, this is an existing open position.<span><span> </span></span><b><b>Compensation:</b></b> CAD $17.60/Hr.<p></p><p></p><p><b>Responsibilities: </b></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Hotel &amp; Casino Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Provides superior customer service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests and coworkers.</li><li>Maintains company funds and equipment in an orderly manner. </li><li>Pours drinks according to established recipes; maintains a clean and safe work environment.</li><li>Ensures compliance with underage serving policies.</li><li>Demonstrates specific product offerings and ordering procedures.</li><li>Monitors proper par levels of all supplies at assigned bars.</li><li>Communicates any problems or situations to the immediate supervisor.</li><li>Responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages.</li><li>Opens/closes bar according to established procedures.</li><li>Provides work direction for bar attendants assigned to bar.</li><li>Attend and participate in meetings, completing follow-up as assigned.</li><li>Perform work regularly and predictably.</li><li>Responsible for cleaning and distribution of ash trays.</li><li>Responsible for cleaning and sanitizing work and public spaces.</li><li>Other duties as assigned.</li></ul><p></p><p><b>Qualifications: </b></p><ul><li><span>Must be at least 19 years of age </span></li><li><span>Follows all food safety &amp; sanitation procedures</span></li><li><span>Must be Smart Serve certified</span></li><li><span>Practicing all general safety standards</span></li><li><span>Performing duties which require bending &amp; reaching</span></li><li><span>Lifting &amp; transporting up to 25 pounds</span></li><li><span>Standing or walking, for up to 8+ hours</span></li><li><span>Following all uniform guidelines</span></li><li><span>Recycling products, where possible</span></li><li><span>Remaining calm in a hectic, fast-paced atmosphere</span></li><li><span>Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency</span></li><li><span>Displaying a positive and outwardly friendly attitude toward guests</span></li><li><span>Maintaining HRC’s 5 core Values and Mission Statement</span></li><li><span>Ability to stand and sit for extended periods of time.</span></li><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.</span></li><li><span>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public</span></li><li>How to mix a wide variety of drinks.</li><li>Excellent customer service skills.</li><li>The operation of all bar equipment.</li><li>Machines and equipment used, but not limited to, include cash register, EDI liquor dispensing equipment, beverage dispensing equipment, blenders, dishwashers, and coffee making machines.</li><li>Pertinent federal, state, and local laws, codes, and regulations.</li></ul><p></p><p><b>Physical Demands:</b></p><ul><li>Ability to stand and sit for extended periods of time.</li><li>Ability to walk distances.</li><li>The employee must frequently lift/push/pull and/or move up to 50 pounds.</li></ul><p><b> </b></p><p><b>Working Conditions:</b></p><ul><li>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</li></ul><p></p><p><b>Closing</b></p><p><b>Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.</b></p><p></p><h3><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Bartender---Hard-Rock-Cafe_R658


ext_id: R964
published: 2026-03-24 00:00:00+00:00
title: Bar Porter - Hard Rock Cafe
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><p><b>Company:</b> Hard Rock Ottawa Hotel &amp; Casino </p><p><b>Location:</b> Ottawa, Ontario</p><p><b>Job Type:</b> Part Time Permanent </p><p><b>Is this a current vacancy?</b> Yes, this is an existing open position. </p><p><b>Compensation:</b> CAD $ 19.00/ Hr.</p><p></p><p><b>Responsibilities: </b></p><p></p><ul><li><p><span>Responsible for preparation of foods, including washing, peeling, and slicing.</span></p></li><li><p><span>Cleans work areas, and stores deliveries in their proper location.</span></p></li><li><p><span>Maintain solid knowledge of all food products, sanitation standards, and all policies/ procedures and is able to skillfully apply culinary techniques.</span></p></li><li><p><span>Operates, maintains, and cleans deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, flat top grill, and other equipment according to instructions.</span></p></li><li><p><span>Assists in lowering food cost and waste, properly label and date all products to ensure safekeeping and sanitation.</span></p></li><li><p><span>Work as a team, helping all team members to complete the required activities that ensure we blow away Guest expectations.</span></p></li><li><p><span>Perform duties in accordance with company standards, policies, and guidelines.</span></p></li><li><p><span>Perform additional duties as requested.</span></p></li></ul><p>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</p><p></p><p><b>Qualifications: </b></p><ul><li><p><span> A minimum of one (1) year of experience as a bar porter and/or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.</span></p></li><li><p><span>Must have knowledge of beverages, glassware, and garnishes</span></p></li></ul><p></p><p><b>Physical Demands:</b></p><ul><li><p><span>Ability to stand and sit for extended periods of time.</span></p></li><li><p><span>Ability to walk distances.</span></p></li><li><p><span>The employee must frequently lift/push/pull and/or move up to 50 pounds.</span></p></li></ul><p><b> </b></p><p><b>Working Conditions:</b></p><ul><li><p><span>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</span></p></li></ul><p><b>Closing</b></p><p>Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.</p><p>If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.</p><p></p><p><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></p><p></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Bar-Porter---Hard-Rock-Cafe_R964


ext_id: R676
published: 2026-03-24 00:00:00+00:00
title: Bartender
location: Hard Rock Cafe Berlin Germany
location_string: Berlin, Berlin, Germany
experience_level: MI
language: it
has_remote: False
salary_currency: EUR
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>l Barman é il punto di partenza… il luogo di accoglienza iniziale per i clienti prima che arrivino ai loro tavoli. E' fondamentale fornire ai clienti un'esperienza positiva prima che lascino il bar. Quale barman di Hard Rock Café, avrai il ruolo di guida, comunicatore, intrattenitore, decision maker, memorabilia curator e musicista (dritto al cuore).</span></p><p></p><p><span>Le funzioni di base del Barman comprendono:</span></p><p><span> </span></p><ul><li><span>Preparare cocktails secondo specifiche ricette</span></li><li><span>Dar prova di somministrare gli alcolici in modo responsabile</span></li><li><span>Servire cibo</span></li><li><span>Maneggiare denaro contante e altre forme di pagamento</span></li><li><span>Eseguire le operazioni di vendita in modo accurato - utilizzando un apposito sistema di point-of -sale </span></li><li><span>Eseguire i debiti controlli sulle carte d'denitità </span></li><li><span>Mantenere una sufficiente quantità di contante per i resti;</span></li><li><span>Indirizzare i clienti verso le varie aree/bagni</span></li><li><span>Dar prova di un' impeccabile conoscenza del prodotto</span></li><li><span>Vendere in modo convinciente utilizzando comprovate tecniche</span></li><li><span>Mantenere l'area del bancone pulita e organizzata</span></li><li><span>Mantenere sufficienti quantità dei prodotti - tramite inventario e scorte</span></li><li><span>Rifornire di liquori, birra, vino e bicchieri durante l'intero turno di lavoro</span></li><li><span>Eticchettare in modo adeguato, datare, coprire e mettere in frigorifero gli articoli preparati per il bar</span></li><li><span>Avere cura dell'apposito lavandino a 3 comparti - disinfettando lo stesso, gli utensili e i bicchieri</span></li><li><span>Occuparsi dell'apertura, chiusura e relativi adempimenti - allestire e disallestire il bar, pulire i bicchieri/bancone, spazzare il pavimento, etc.</span></li><li><span>Rispondere alle domande in modo corretto ed educato</span></li><li><span>Dare vita a ricordi indimenticabili</span></li><li><span>Intrattenere gli ospiti facendone dei "Raving Fans".</span></li></ul><p></p><p><span>I requisiti per questo lavoro comprendono: </span></p><ul><li><span>Avere almeno 18 anni d'età </span></li><li><span>Adempiere compiti che richiedono di piegarsi e alzarsi</span></li><li><span>Sollevare e strasportare contenitori con un peso fino a 22,67 Kg dal magazzino e dal frigorifero per le birre</span></li><li><span>Stare in piedi per più di 8 ore</span></li><li><span>Mantenere una bella presenza (“having a plan”)</span></li><li><span>Conformarsi alle direttive in materia di uniforme</span></li><li><span>Mettere in pratica le direttive in materia di salute e sicurezza </span></li><li><span>Riciclare i prodotti, ove possible</span></li><li><span>Rimanere calmo nell'ambito di un'atmosefra frenetica e movimentata</span></li><li><span>Dar prova di un alto livello di organizzazione, cura per i dettagli e senso di premura</span></li><li><span>Mostrare un atteggiamento positivo e in apparenza amichevole nei confronti degli ospiti</span></li><li><span>Farsi portatore dei 5 valori chiave e obiettivi di HRC</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Berlin-Germany/Bartender_R676-1


ext_id: R690
published: 2026-03-24 00:00:00+00:00
title: Bartender
location: Hard Rock Cafe London United Kingdom
location_string: London, England, United Kingdom
experience_level: EN
language: en
has_remote: False
salary_currency: GBP
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables.  It is essential to provide the guests with a positive experience before they step out of the bar.  As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). </span></p><p></p><p><span>Basic functions of the Bartender include: </span></p><ul><li><span>Making drinks to spec recipe</span></li><li><span>Demonstrating responsible alcohol service </span></li><li><span>Serving food</span></li><li><span>Handling cash &amp; other forms of payment</span></li><li><span>Making proficient sales transactions - using a point-of-sale system</span></li><li><span>Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)</span></li><li><span>Maintaining proper cash drawer balances</span></li><li><span>Directing guests to areas/restrooms</span></li><li><span>Demonstrating impeccable product knowledge</span></li><li><span>Suggestive selling - using proven techniques  </span></li><li><span>Maintaining a clean and organized bar area </span></li><li><span>Maintaining proper product pars – through bar pulls &amp; inventories</span></li><li><span>Stocking liquor, beer, wine and glassware throughout the shift</span></li><li><span>Properly labeling, dating, covering and refrigerating prepped items for the bar</span></li><li><span>Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware </span></li><li><span>Performing opening, closing &amp; side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc</span></li><li><span>Answering questions - accurately and politely</span></li><li><span>Creating memorable experiences</span></li><li><span>Entertaining guests to create “Raving Fans”</span></li></ul><p></p><p><span>Job Requirements include: </span></p><p><span> </span></p><ul><li><span>Performing duties which require bending, reaching, lifting  &amp; standing for long periods of time</span></li><li><span>Maintaining a well-groomed appearance (“having a plan”)</span></li><li><span>Following all uniform guidelines</span></li><li><span>Practicing all safety &amp; sanitation standards</span></li><li><span>Recycling products, where possible</span></li><li><span>Remaining calm in a hectic, fast-paced atmosphere</span></li><li><span>Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency</span></li><li><span>Displaying a positive and outwardly friendly attitude toward guests</span></li><li><span>Maintaining HRC’s 5 core Values and Mission Statement</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-London-United-Kingdom/Bartender_R690-1


ext_id: R674
published: 2026-03-24 00:00:00+00:00
title: Bartender
location: Hard Rock Cafe Venice Italy
location_string: Venice, Veneto, Italy
experience_level: MI
language: it
has_remote: False
salary_currency: EUR
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Il Barman é il punto di partenza… il luogo di accoglienza iniziale per i clienti prima che arrivino ai loro tavoli. E' fondamentale fornire ai clienti un'esperienza positiva prima che lascino il bar. Quale barman di Hard Rock Café, avrai il ruolo di guida, comunicatore, intrattenitore, decision maker, memorabilia curator e musicista (dritto al cuore).</span></p><p></p><p><span>Le funzioni di base del Barman comprendono:</span></p><p><span> </span></p><ul><li><span>Preparare cocktails secondo specifiche ricette</span></li><li><span>Dar prova di somministrare gli alcolici in modo responsabile</span></li><li><span>Servire cibo</span></li><li><span>Maneggiare denaro contante e altre forme di pagamento</span></li><li><span>Eseguire le operazioni di vendita in modo accurato - utilizzando un apposito sistema di point-of -sale </span></li><li><span>Eseguire i debiti controlli sulle carte d'denitità </span></li><li><span>Mantenere una sufficiente quantità di contante per i resti;</span></li><li><span>Indirizzare i clienti verso le varie aree/bagni</span></li><li><span>Dar prova di un' impeccabile conoscenza del prodotto</span></li><li><span>Vendere in modo convinciente utilizzando comprovate tecniche</span></li><li><span>Mantenere l'area del bancone pulita e organizzata</span></li><li><span>Mantenere sufficienti quantità dei prodotti - tramite inventario e scorte</span></li><li><span>Rifornire di liquori, birra, vino e bicchieri durante l'intero turno di lavoro</span></li><li><span>Eticchettare in modo adeguato, datare, coprire e mettere in frigorifero gli articoli preparati per il bar</span></li><li><span>Avere cura dell'apposito lavandino a 3 comparti - disinfettando lo stesso, gli utensili e i bicchieri</span></li><li><span>Occuparsi dell'apertura, chiusura e relativi adempimenti - allestire e disallestire il bar, pulire i bicchieri/bancone, spazzare il pavimento, etc.</span></li><li><span>Rispondere alle domande in modo corretto ed educato</span></li><li><span>Dare vita a ricordi indimenticabili</span></li><li><span>Intrattenere gli ospiti facendone dei "Raving Fans".</span></li></ul><p></p><p><span>I requisiti per questo lavoro comprendono: </span></p><p><span> </span></p><ul><li><span>Avere almeno 18 anni d'età </span></li><li><span>Adempiere compiti che richiedono di piegarsi e alzarsi</span></li><li><span>Sollevare e strasportare contenitori con un peso fino a 22,67 Kg dal magazzino e dal frigorifero per le birre</span></li><li><span>Stare in piedi per più di 8 ore</span></li><li><span>Mantenere una bella presenza (“having a plan”)</span></li><li><span>Conformarsi alle direttive in materia di uniforme</span></li><li><span>Mettere in pratica le direttive in materia di salute e sicurezza </span></li><li><span>Riciclare i prodotti, ove possible</span></li><li><span>Rimanere calmo nell'ambito di un'atmosefra frenetica e movimentata</span></li><li><span>Dar prova di un alto livello di organizzazione, cura per i dettagli e senso di premura</span></li><li><span>Mostrare un atteggiamento positivo e in apparenza amichevole nei confronti degli ospiti</span></li><li><span>Farsi portatore dei 5 valori chiave e obiettivi di HRC</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Venice-Italy/Bartender_R674-2


ext_id: R570
published: 2026-03-24 00:00:00+00:00
title: Supervisor, Front Office
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><p><b>Essential Duties &amp; Responsibilities</b> </p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Hotel &amp; Casino Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. </li><li>Follow through with direction of Front Office Manager in all department operations. Maintain regular presence throughout the department.<span> </span> </li><li>Ensure consistent sequence of service is followed and all brand standards are properly executed. </li><li>Review and develop guest history records to enhance personalized service for repeat guests. </li><li>Ensure the proper handling, maintenance, storage, and security of all department equipment. </li><li>Regularly and clearly communicate guest arrivals and departures and additional relevant information with other departments, as needed. </li><li>Maximize room revenue and occupancy by effectively controlling rates and availability. </li><li>Communicate with Front Office Manager to ensure guest room standards are effectively maintained. </li><li>Ensure guests’ needs and concerns are responded to in a timely, professional, and friendly manner with a focus on service recovery. </li><li>Maintain knowledge of all property services and hours of operation; restaurant food concepts, menus, dress codes, and ambiance; day/nightlife concepts, dress codes, and ambiance; guest room types, names, layout, amenities, and locations; and room rates, special packages, and promotions. </li><li>Be aware of all scheduled daily group activities and names and locations of meeting/banquet rooms. </li><li>Work closely with the Sales and Marketing team to keep them informed of group booking status and to maintain room rate control and availability status. </li><li>Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs. </li><li>Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio. </li><li>Assist in the develop and implement strategies to retain staff. </li><li>Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance. </li><li>Attend and participate in regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities. </li><li>Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality. </li><li>Resolve guest complaints and implement changes to prevent future issues in accordance with established guidelines from Management. </li><li>Monitor quality assurance program scores and guest feedback. Take corrective action when necessary. </li><li>Maintain presence at Front Desk during peak business periods. </li><li>Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines. </li><li>Maintain effective relationships with guests. </li><li>Present a professional image to employees, guests, clients, owners, and investors. </li><li>Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented.<span> </span> </li><li>Maintain confidentiality of guest, employee, and company information.<span> </span> <span>  </span> </li><li>1-2 years of experience working in Front Desk with lead desk agent experience.<span> </span> Luxury hotel experience preferred.<span> </span> </li><li>Ability to stand and sit for extended periods of time.</li><li>Ability to walk distances.</li><li>The employee must frequently lift/push/pull and/or move up to 50 pounds</li><li>Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</li></ul><h3></h3><h3><b><span><i>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.</i></span><span><i>We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.</i></span><span><i>Please contact Human Resources at <a href="mailto:hrnotify@hrcottawa.com" rel="noopener noreferrer" target="_blank"><span>hrnotify@hrcottawa.com</span></a> if you require accommodation at any time throughout the hire process.</i></span></b></h3><h3><b><i>We thank all candidates for their interest, however, only those being considered for an interview will be contacted.</i></b></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Supervisor--Front-Office_R570


ext_id: R228
published: 2026-03-24 00:00:00+00:00
title: Assistant Manager, Beverage
location: Hard Rock Hotel & Casino Ottawa, Canada
location_string: Ottawa, Ontario, Canada
experience_level: MI
language: en
has_remote: False
salary_currency: CAD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.</p><p>Boasting a prime location, Hard Rock Hotel &amp; Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.</p><p>Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!</p><p></p><b>Company:</b><span> Hard Rock Ottawa Hotel &amp; Casino </span><br/><b>Location:</b><span> Ottawa</span>, Ontario<br/><b>Job Type:</b><span> </span>Full-Time, Permanent<br/><b>Is this a current vacancy?</b><span> </span>Yes, this is an existing open position.<span><span> </span></span><b>Compensation:</b><span> </span>$<p></p><p><b>RESPONSIBILITES: </b></p><ul><li><span>Accomplish F&amp;B objectives by contributing to strategic planning processes.</span></li><li><span>Work with the Food &amp; Beverage Manager to develop and implement project plans and priorities that support the current and future direction of Hard Rock. </span></li><li><span>Create expectations, lead people, manage processes and hold people accountable for the agreed upon activities and timetables to ensure guests receive amplified service.</span></li><li><span>Develop, implement and evaluate training and performance management program.</span></li><li><span>Train, supervise, coach, and counsel <span>staff.  Participate</span> in the induction of new staff members to Hard Rock culture.</span></li><li><span>Conduct meetings with staff to communicate incentive programs, implement new products and procedures, and discuss areas of opportunities, special events, etc.</span></li><li><span>Respond and seek resolutions to all guest concerns: live, by phone and email. </span></li><li><span>Work with Shipping and Receiving to manage inventory and the flow of goods.</span></li><li><span>Conduct regular inventories, manage controls and ensure achievement of food &amp; beverage cost margins established in budget.</span></li><li><span>Maintain information on menus, prices, food and drink recipes, etc.</span></li><li><span>Ensure accuracy and completion of all required reporting.</span></li><li><span>Review and develop Guest history records to enhance personalized service for repeat Guests.</span></li><li><span>Ensure control of all hard keys and electronic keys required to operate the department.</span></li><li><span>Monitor cash handling, credit card totals and deposit slips to ensure accuracy of collections. </span></li><li><span>Inspect product levels and storage areas to determine if enough supply is on hand.</span></li><li><span>Work with other departments to accomplish tasks, as needed.</span></li><li><span>Perform duties in accordance with company standards, policies and guidelines, and in compliance with all required legislation, and ensure all is followed by team members.</span></li><li><span>Perform additional duties as requested.</span></li><li><span>Lives the Brand.</span></li></ul><p><span>This job description reflects the position’s essential functions; it does not en</span></p><p><span>compass all of the tasks that may be assigned.</span></p><p></p><p></p><p><span><b>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</b></span></p><ul><li><span>Any combination of education, training or experience equivalent to a Bachelor’s Degree.</span></li><li><span>2-4 years managing food &amp; beverage and hospitality industry experience required.</span></li><li><span>Deep understanding of Guest services.</span></li><li><span>Computer skills (Microsoft office).</span></li><li><span>The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario</span></li></ul><p><span> </span></p><p><b><span>SKILLS</span></b></p><ul><li><span>Ability to create an enjoyable work environment, mentoring skills, multi-tasked, strong motivational skills.</span></li><li><span>Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.</span></li><li><span>Perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.</span></li><li><span>Use logic to define problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations.</span></li></ul><p><span> </span></p><p><b><span>PHYSICAL DEMANDS</span></b></p><ul><li><span>Ability to stand and sit for extended periods of time.</span></li><li><span>Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.</span></li></ul><p></p><h3><b><span>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.</span></b></h3><h3></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Ottawa/Assistant-Manager--Beverage_R228


ext_id: R816
published: 2026-03-23 00:00:00+00:00
title: Assistant Shift Manager, Table Games
location: Hard Rock Hotel & Casino Tejon, United States
location_string: Tejon Ranch, California, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="https://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>https://www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Assistant Shift Manager, Table Games</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Tejon/Assistant-Shift-Manager--Table-Games_R816


ext_id: R868
published: 2026-03-23 00:00:00+00:00
expired: 2026-03-28 12:56:31+00:00
title: Barber - Spa
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><span>The Barber is responsible for providing courteous Spa Services to Guests. They will assist with any Guest request in a consummately professional, positive and proactive manner.</span><span> </span><b><span>Essential duties include, but are not limited to:</span></b><span> </span><span>Performs hair style consultation in order to decide what services the client desires</span><span> </span><span>Understands all Salon &amp; Spa services, treatments, and must be able to explain each in a clear, precise manner</span><span> </span><span>Provides services to clients such as make up applications, shampooing, cutting, styling, coloring and highlighting, as desired</span><span> </span><span>Open to learning and providing new and innovative procedures trending in the styling industry to guest</span><span> </span><span>Maintains safety standards and cleanliness of area</span><span> </span><span>Oversees all work leaving the salon and addresses any unacceptable work with positive reinforcement and one on one education class if necessary</span><span> </span><span>Emphasizes product benefits and assist clients in the selection of retail products or services for their hair care or make up needs</span><span> </span><span>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures</span><span> </span><span>Other assignments as directed</span><b>Qualifications</b><span>High School Diploma, GED, or equivalent required</span><span>Minimum 3 years of experience in a full-service salon/spa</span><span>Holds valid Barber license issued by the state of Florida</span><span>Experience in casino and/or hotel environment preferred</span><span>Ability to work flexible schedule that may include nights, weekends, and holidays</span><span>Excellent interpersonal, communication and customer service skills</span><span>Team-oriented and must enjoy working with and assisting people</span><span>Able to exercise judgment on an independent basis</span><span>Must be articulate and possess a professional appearance and demeanor</span><span>Must be able to communicate effectively in English, specific to position duties and responsibilities</span><span>Must be able to complete standard Seminole Tribe of Florida forms and reports</span><span>Ability to read and understand all Seminole Tribe of Florida policies and procedures</span><span> </span><span>Work Environment:</span><span> </span><span>Duties and responsibilities are typically performed in the Spa Salon near the Casino Floor which is a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.</span><span>This position requires the employee to stand for prolonged periods of time as well as frequent walking, sometimes stooping, bending and lifting up to a maximum of 50 lbs.</span><span>While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel; reach with hsands and arms, talk or hear; and taste or smell</span><span>Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span><span> </span><span> </span><span> </span><span>Native American Preference Policy:</span><span> </span><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span><span> </span><span> </span><span> </span><span> </span><span>Employment Process:</span><span> </span><span>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</span><span> </span><span>Credit Check</span><span>Criminal Background Check</span><span>Drug Screen    </span><span> </span><span> </span><span> </span><span>Disclaimer</span><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span><span> </span><span> </span>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Barber---Spa_R868


ext_id: R879
published: 2026-03-23 00:00:00+00:00
title: Cook II - Poker F&B
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the direction of the Sous Chef, the incumbent maintains standards established by the Executive Chef in the preparation and presentation of food including <span>tasting, presentation,</span> and sanitation.</p><p></p><p><b>Essential duties include, but are not limited to:</b></p><ul><li>Assists the Sous Chef and Cook in quality and portion control of product.</li><li>Must be flexible and able to work all kitchen areas.</li><li>Promotes positive customer relations; handles guest complaints.</li><li>Assist other line employees with daily responsibilities.</li><li>Prepare production in accordance with established standards set by Restaurant Chef.</li><li>Sees to the proper labeling, rotation, storage temperature and environment required..</li><li>Strive to eliminate over-production and over-purchasing.</li><li>Maintain quality inventory control of your production.</li><li>Ensure that production and storage areas are maintained in accordance with city and state health department codes.</li><li>Promotes positive public/employee relations at all times.</li><li>Maintains a clean, safe, hazard-free work environment within area responsibility.</li></ul><p></p><p><b>Qualifications: </b></p><ul><li>Minimum of Two (2) to Three (3) years of experience working in a high volume kitchen</li></ul><p></p><p><b>Work Environment:</b></p><ul><li>Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li></ul><p></p><p><b>Native American Preference Policy:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p><b>Employment Process:</b></p><p>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p></p><p><b><i>Disclaimer</i></b><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p><p></p><p>#gotoworkhappy</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Cook-II---Poker-F-B_R879


ext_id: R994
published: 2026-03-23 00:00:00+00:00
title: Cage Cashier III - Cage Operations
location: Hard Rock Casino Cincinnati, United States
location_string: Cincinnati, Ohio, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>Overview</u></b></p><p>The Cage Cashier III is the head cashier responsible for controlling and accounting of transactions for the cage windows, main bank, chip bank and check bank. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner.</p><p></p><p><b><u>Responsibilities</u></b></p><p><b>Essential duties include, but are not limited to:</b></p><ul><li>Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock Casino Cincinnati departmental policies and procedures.</li><li>Responsible for the impress bank issued. Perform guest and in house monetary transactions.</li><li>Balance and issue impress bank to team members.</li><li>Enter patron transactions into the company computer system accurately.</li><li>Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&amp;P's), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&amp;P's.</li><li>Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.</li><li>Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation. Apply accurate transaction and balancing practices.</li><li>Participate in the daily cage reconciliation process.</li><li>Comply with Federal Title 31 procedures.</li><li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</li><li>Promote positive public/team member relations at all times.</li><li>Maintain a clean, safe, hazard-free work environment within area of responsibility</li><li>Performs all other duties as assigned.</li></ul><p><b><u>Qualifications</u></b></p><ul><li>High School Diploma or equivalent required as well as a minimum of six (6) months to one (1) year of high-volume money handling or cashiering experience, ideally in the casino or banking industry.</li><li>Strong cash handling and counting skills.</li><li>Must have proficient basic math skills with ten key experience.</li><li>Excellent interpersonal and team building skills.</li><li>Ability to work flexible schedules, including nights, weekends and holidays.</li><li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li><li>Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.</li><li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li><li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.</li><li>Must be able to work in a very fast paced environment while adhering to strict guidelines and controls. Must be detail oriented.</li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Cincinnati/Cage-Cashier-III---Cage-Operations_R994-1


ext_id: R79
published: 2026-03-23 00:00:00+00:00
title: Cashier - Brick'D
location: Hard Rock Casino Cincinnati, United States
location_string: Cincinnati, Ohio, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>Overview</u></b></p><p>The Cashier is responsible for the accurate handling of restaurant financial transactions. This position ensures prompt and courteous service to all restaurant guests.</p><p><b><u>Responsibility</u></b></p><p>• Be thoroughly familiar with all menu items, including ingredients and food allergens, and wine list in order to assist guests and answer questions accurately.<br/>• Ensure restaurant is clean and in order at all times, including tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor.<br/>• Ensure cashier stand is fully stocked with pens/pencils, note pads, credit card vouchers, menus, daily function sheet, and cash handling and other forms.<br/>• Process guest transactions, including sales, payment processing, and making change, according to POS and cash handling procedures.<br/>• Answer restaurant phone. Take phone orders, as needed.<br/>• Maintain positive and professional communication with all staff.<br/>• Provide recognition to others, including co-workers, supervisors, managers, and directors.<br/>• Ensure a healthy and safe work environment for co-workers and guests.<br/>• Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.<br/>• Promote property outlets to guests.<br/>• Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.<br/>• Resolve guest complaints using property procedures.<br/>• Create a positive environment in which all employees have the ability to maximize their potential.<br/>• Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.<br/>• Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.<br/>• Always smile and offer a warm greeting to all.<br/>• Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.<br/>• Take initiative to offer assistance throughout the property.<br/>• Operate ethically to protect the Hard Rock brand.<br/>• Perform additional duties as requested by department managers and supervisors.<br/>• Communicate with supervisors and managers to ensure that assigned duties are completed to standard.<br/>• Maintain confidentiality of guest, employee, and company information.</p><p><b><u>Qualifications</u></b></p><p>Previous work experience in service for at least 1 year</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Cincinnati/Cashier---Burger-Wing_R79


ext_id: R47
published: 2026-03-23 00:00:00+00:00
title: Cashier - YouYu
location: Hard Rock Casino Cincinnati, United States
location_string: Cincinnati, Ohio, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>Overview</u></b></p><p>The Cashier is responsible for the accurate handling of restaurant financial transactions.  This position ensures prompt and courteous service to all restaurant guests.</p><p></p><p><b><u>Responsibilities</u></b></p><ul><li>Be thoroughly familiar with all menu items, including ingredients and food allergens, and wine list in order to assist guests and answer questions accurately.</li><li>Ensure restaurant is clean and in order at all times, including tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor.</li><li>Ensure cashier stand is fully stocked with pens/pencils, note pads, credit card vouchers, menus, daily function sheet, and cash handling and other forms.</li><li>Process guest transactions, including sales, payment processing, and making change, according to POS and cash handling procedures.</li><li>Answer restaurant phone. Take phone orders, as needed.</li><li>Maintain positive and professional communication with all staff.</li><li>Provide recognition to others, including co-workers, supervisors, managers, and directors.</li><li>Ensure a healthy and safe work environment for co-workers and guests.</li><li>Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.</li><li>Promote property outlets to guests.</li><li>Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.</li><li>Resolve guest complaints using property procedures.</li><li>Create a positive environment in which all employees have the ability to maximize their potential.</li><li>Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.</li><li>Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.</li><li>Always smile and offer a warm greeting to all.</li><li>Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.</li><li>Take initiative to offer assistance throughout the property.</li><li>Operate ethically to protect the Hard Rock brand.</li><li>Perform additional duties as requested by department managers and supervisors.</li><li>Communicate with supervisors and managers to ensure that assigned duties are completed to standard.</li><li>Maintain confidentiality of guest, employee, and company information.</li></ul><p></p><p>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</p><p><b><u>Qualifications</u></b></p><ul><li>Previous work experience in service for at least 1 year.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Cincinnati/Cashier---Mr-Lucky-S_R47-1


ext_id: R643
published: 2026-03-23 00:00:00+00:00
title: Surveillance Operator - Surveillance
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings, and shops by means of complex electronic and video equipment while promoting outstanding guest relations.</p><p></p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required.</li><li>Record events in table games, slots, cage, soft count.</li><li>Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.</li><li>Perform duties in compliance with company standards and gaming regulations.</li><li>Assist in the coordination and resolution of emergency situations.</li><li>Responsible for disclosing irregularities, variances in procedures etc., observed during the performance of duties to the immediate attention of management.</li><li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</li><li>Perform all other related and compatible duties as assigned.</li><li>Perform work regularly and adheres to all Illinois Gaming Regulations.</li></ul><p></p><p><b><u>NON-ESSENTIAL JOB FUNCTIONS</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><p>This knowledge and these abilities are typically acquired through the completion of a high school education, minimum of one (1) or more years of experience in a Security-related field or gaming-related positions (Cage, Slot, Table Games or Audit) preferred. Analytical, observational, organizational, interpersonal and communication skills. Casino Surveillance or related surveillance experience is an asset.</p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li></ul><ul><li>Must successfully pass background check.</li><li>Must be twenty-one (21) years of age.</li><li>Must be able to work holidays and weekends, as well as flexible shifts.</li><li>Prior experience in the Gaming industry a plus.</li><li>20/20 corrected vision is required.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Computer applications.</li><li>Blackjack, roulette, craps and other card games is preferred.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Work overtime and/or change shifts on short notice.</li><li>Get along with co-workers and work in a team environment in a small environment.</li><li>Complete mental math quickly.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $15 - $20

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Surveillance-Operator---Surveillance_R643


ext_id: R925
published: 2026-03-23 00:00:00+00:00
expired: 2026-03-28 12:59:23+00:00
title: Cage Cashier - Cage Operations
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><ul><li>Quickly and accurately makes change, cashes checks, and processes fills.</li><li>Writes receipts for pay outs and other documents. Accesses and enters information on a computer.</li><li>Greets patrons and offers efficient, timely customer service during all window transactions.</li><li>Uses current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.</li><li>Maintains bank balance, keeps work area clean and supplies stocked.</li><li>Completes any required paperwork accurately and efficiently.</li><li>Customer facing transactions such as:<ul><li>Fronting Money, and Safekeeping transactions</li><li> Currency exchanges</li><li>Cashing checks</li><li>Credit card cash advances</li><li>Ticket related <span>transactions      </span></li></ul></li></ul><ul><li>Balances specific assigned areas with accuracy.</li><li>Adheres to all Internal Controls, Standard Operating Procedures, Virginia Lottery regulations, and AML/Title 31 regulations.</li><li>Cleans and sanitizes work and public spaces.</li><li>Other duties as assigned.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><ul><li>High School diploma or equivalent required.  </li><li>Prior cashier or teller experience preferred.</li><li>Good arithmetic skills preferred.</li></ul><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):</u></b></p><p></p><ul><li>Must obtain and maintain all <span>licenses/certifications</span> per Federal law, State law, and Virginia Lottery.  </li></ul><ul><li>Must successfully pass background check.</li><li>Must maintain strict confidentiality relative to financial data and casino policies.</li><li>Must successfully pass drug screening.</li><li>Must be well-groomed and in appropriate uniform with appropriate license visible at all times.</li><li>Must be twenty-one (21) years of age.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.</li><li>Basic math skills.</li><li>10-Key calculator.</li><li>Prior cashier or teller experience strongly preferred.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Work in an environment subject to varying crowds and noise levels depending on guest volume.</li><li>Communicate effectively with outside contacts and all levels of team members.</li><li>Review, comprehend, analyze, and assimilate reports and information generated on/by computers and other necessary documentation.</li><li>Obtain and maintain all appropriate <span>licenses/certifications</span> per Federal, State, and Gaming regulations.</li><li>Balance bank at end of shift.</li><li>Identify and accurately cash different denominations of cash currency, checks, etc.</li><li>Stand for 100% of a shift in a noisy environment.</li><li>Lift based on assigned areas.</li><li>Push/Pull a cash cart weighing approximately 255lbs a minimum of 49 feet.</li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Cage-Cashier---Cage-Operations_R925


ext_id: R344
published: 2026-03-23 00:00:00+00:00
title: SOCIAL MEDIA SPECIALIST
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Hard Rock is seeking a Social Media Specialist to help elevate the social presence of one of the world’s most iconic brands. This individual will join an evolving social department responsible for the @OfficialHardRock master brand accounts, as well as company-wide social and content initiatives spanning live entertainment, gaming, hospitality, and brand partnerships. The role will also play an integral part in social and content strategies for upcoming property openings in Las Vegas, Athens, and New York City.</span></p><p><span> </span></p><p><span>The Social Media Specialist will be responsible for covering marquee events and activations, creating and editing platform-specific content, and publishing across all active channels. This individual will collaborate with department colleagues to serve as a central resource for social leads across all Hard Rock properties and divisions, supporting reporting, sharing best practices, and ensuring all accounts adhere to policies, procedures, and brand standards.</span></p><p><span> </span></p><p><span>The ideal candidate is highly organized, passionate about creative social storytelling, and thrives in collaborative environments across teams, properties, and agencies.</span></p><ul><li><p><span>Support the execution of daily organic social content across designated Hard Rock social platforms, ensuring accuracy, timeliness and creativity. </span></p></li><li><p><span>Provide on-site social coverage for concerts, events, partnership activations, photoshoots and appearances – capturing social content and providing footage to appropriate corporate, property and/or agency contacts. </span></p></li><li><p><span>Partner with Hard Rock social leaders worldwide, providing ongoing support, guidance and best practices </span></p></li><li><p><span>Work within Hard Rock’s unified analytics platform to provide property-level and company-wide reporting – translating data into actionable insights and recommendations. </span></p></li><li><p><span>Assist in editing short-form video for Instagram Reels, TikTok, YouTube Shorts and other designated platforms. </span></p></li><li><p><span>Maintain and organize digital asset libraries, ensuring content is easily accessible and properly tagged for use across channels.</span></p></li><li><p><span>Help maintain compliance with brand standards, social media policies and platform-specific guidelines.</span></p></li><li><p><span>Assist with influencer and creator coordination, including content approvals, on-site execution and campaign deliverables.  </span></p></li><li><p><span>Brainstorm unique and compelling ways to evolve Hard Rock’s brand partnerships through the lens of social media, delivering against overall goals and objectives. </span></p></li><li><p><span>Coordinate billing and invoices related to social media activities and initiatives.</span></p></li><li><p><span>Stay current on social media trends, platform updates, and emerging tools to support innovative content creation.</span></p></li></ul><p></p><p>Qualifications:</p><ul><li><p><span>1–3 years of experience in social media, digital marketing, or content creation.</span></p></li><li><p><span>Strong understanding of social platforms and digital trends.</span></p></li><li><p><span>Experience editing content for social using Adobe Premiere, Photoshop, CapCut, or similar tools.</span></p></li><li><p><span>Excellent organizational skills and attention to detail</span></p></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/SOCIAL-MEDIA-SPECIALIST_R344


ext_id: R407
published: 2026-03-23 00:00:00+00:00
title: CHEF - BANQUET
location: Hard Rock Cafe Las Vegas Strip, United States
location_string: Las Vegas Strip, Nevada, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3><a href="https://urldefense.com/v3/__http:/www.hardrock.com/__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxZnFTsoo$" rel="noopener noreferrer" target="_blank">Hard Rock International</a><span> </span>(HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.</h3><h3></h3><h3>HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year.<span> </span><span>Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.</span><span> </span>For more information on Hard Rock International, visit<span> </span><a href="https://urldefense.com/v3/__http:/www.hardrock.com__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxwevJle0$" rel="noopener noreferrer" target="_blank">www.hardrock.com</a><span> </span>or shop.hardrock.com.<br/> </h3><h3>The Banquet Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. In addition, the Banquet Chef ensures that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Sous Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.</h3><h3></h3><ul><li><h3>Support and assist in the preparation and design of all food orders.</h3></li><li><h3>Maintain the highest standards of brand, local health, safety, and food preparation hygiene</h3></li><li><h3>Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand</h3></li><li><h3>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the</h3></li><li><h3>Foster an environment of customer service in which all team members put the guest first in every</h3></li><li><h3>Execute established food standards for overall guest satisfaction that meet or exceed brand</h3></li><li><h3>Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to</h3></li><li><h3>Support staff development and advancement along well-defined career</h3></li><li><h3>Serve as a Culinary Learning Coach developing, implementing, and executing learning &amp; development programs for all Heart of House employees in order to drive continuous improvement and employee</h3></li><li><h3>Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary </h3></li><li><h3>Possess a self-motivated approach to his/her own personal and professional growth.<br/> </h3></li></ul><h3>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.<br/> </h3><h3>Closing:</h3><h3>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.  Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.</h3><h3></h3><h3>Disclaimer </h3><h3>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Las-Vegas-Strip/CHEF---BANQUET_R407


ext_id: R967
published: 2026-03-23 00:00:00+00:00
title: BEVERAGE SERVER
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>The Cocktail Server is responsible for serving both alcoholic &amp; non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience. </span></p><ul><li><b><span>This position will</span><span> be </span><span>an overnight shift starting at 12AM-8:30AM</span> <span>or Morning shift 8am-4:30pm ( Depends on what shifts are available after training)</span></b></li><li><b><u><span>Open </span></u><span>Availability Required</span></b></li><li><b><span>Must be available to work nights/weekends and holidays </span></b></li><li><b><span>For the first 3 months of employment, time off cannot be guaranteed </span></b></li><li><b><span>This position is Part Time(32hours) </span></b></li><li><b><span>Casino Server salary is $3.13p/h  plus tips &amp; Bartender salary is $8.00 p/h plus tips </span></b></li></ul><p></p><p><span><i>*The company-provided Cocktail Server uniform consists of: a corset top, satin mini-skort, fishnet hosiery, &amp; knee high boots (boots not provided).</i> </span></p><p><span> </span></p><p><b>Essential duties include, but are not limited to:</b></p><ul><li><span>Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.</span></li><li><span>Ensure guest satisfaction in assigned areas and other areas if necessary.</span></li><li><span>Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.</span></li><li><span>Keep bar and service area clean, sanitary and organized at all times.</span></li><li><span>Adhere to beverage control procedures.</span></li><li><span>Adhere to all regulatory, departmental and company policies and procedures</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations</span></li><li><span>Promote positive guest and team member relations</span></li></ul><p></p><p>QUALIFICATIONS:</p><ul><li><span>High School Diploma or equivalent is required with a minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume. Certificate in Mixology is preferred. </span></li><li><span>Must undergo Alcohol Awareness Certification training on an ongoing basis.</span></li><li><span>Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.</span></li><li><span>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</span></li><li><span>Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.</span></li><li><span>Ability to work flexible schedules, including nights, weekends and holidays is required. </span></li><li><span>Must possess knowledge of both food and beverage items.</span></li><li><span>Must be able to make cash transactions accurately.</span></li><li><span>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/BEVERAGE-SERVER_R967


ext_id: R306
published: 2026-03-23 00:00:00+00:00
title: Houseperson - Housekeeping
location: Seminole Brighton Bay Hotel & Casino, United States
location_string: Brighton, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the direction of the Housekeeping Manager, the incumbent provides support to the guest room attendants and maintains par quantities of textiles, amenities and cleaning supplies in designated areas. #zip</p><p></p><p><b>ESSENTIAL JOB FUNCTIONS:</b></p><p>May include but are not limited to:</p><ul><li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of <span>Florida departmental</span> policies and procedures.</li><li>Stocking central storage facility, work centers and guest room attendants’ carts with appropriate quantities of supplies and conducting inventories of such.</li><li>Collecting, transporting and performing inventories of dirty linens removed from guest rooms.</li><li>Maintaining cleanliness in common/public areas of the hotel and assisting with heavy cleaning in guest rooms as needed.</li><li>Collecting and transporting trash from hallways and guest rooms.</li><li>Deep Clean rooms on a daily basis.</li><li>Extract and clean carpet and tiles.</li><li>Sort through and maintain linen and trash chute areas.</li><li>Execute guest deliveries issued through Synergy.</li><li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol <span>service by discreetly</span> notifying appropriate management of concerns <span>and observations.</span></li><li>Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe <span>member’s assignment</span> falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit <span>progress reports</span> and information to the Director of Tribal Development.</li><li>Ensure prompt and <span>discreet notification</span> to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li><li>Perform other duties as assigned.</li></ul><p>Qualifications</p><ul><li>High School diploma, GED, or equivalent required. Six (6) months of janitorial experience is required. Previous stock room experience is preferred.</li><li>Must be 18 years of age or older.</li><li>Must adhere to the Seminole Tribe's policies and procedures. </li><li>This position requires a flexible schedule, including nights, weekends, and holidays.</li></ul><p></p><p><b>WORK ENVIRONMENT:</b></p><p>While performing the duties of this job, the employee is regularly required to; use hands, reach with hands and arms, frequently lift up to 50 pounds, talk and hear. Also required are frequent, standing, walking, stooping, bending, reaching, climbing steps and sitting. Specific vision abilities required by this job include close, distance, color, and peripheral vision.</p><p>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</p><p></p><p><b>CLOSING:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and</p><p>Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug Screen</li></ul><p></p><p>For a listing of all opportunities at Seminole Gaming, please go to <span>www.gotoworkhappy.com.</span></p><p></p><p><i>Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</i></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Brighton-Bay-Hotel--Casino/Houseperson---Housekeeping_R306


ext_id: R50
published: 2026-03-23 00:00:00+00:00
title: Room Attendant - Housekeeping
location: Seminole Brighton Bay Hotel & Casino, United States
location_string: Brighton, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>Responsibilities</b></p><p>The Room Attendant is responsible for ensuring clean rooms in our property's hotel tower.</p><p></p><p><b>Essential duties include, but are not limited to:</b></p><ul><li>Services guest rooms using cleaning agents and equipment to ensure adherence to department policies</li><li>Removes inventories and replaces soiled linens and prepares rooms for guest arrivals</li><li>Organizes and/or replenishes guest room amenities</li><li>Maintains a clean and orderly cart with adequate supplies</li><li>Maintains a clean, safe, hazard-free work environment within areas of responsibility</li><li>Promotes positive guest relations at all times</li><li>Other duties as assigned</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma or GED required</li><li>Previous hotel cleaning experience is preferred</li><li>Basic computer experience is preferred</li><li>Must possess basic mathematical skills: ability to add, subtract, multiply, and divide</li><li>Must be attentive to detail</li><li>Must be able to communicate effectively with guests in English</li><li>Bilingual language abilities preferred</li><li>Must have the ability to work weekends</li><li>Must have atleast 1 year experience in Housekeeping </li></ul><p></p><p><b>Work Environment:</b></p><ul><li>Duties and responsibilities are typically performed in the Hotel Rooms. There may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li><li>Employee will be frequently required to stoop, kneel, or crouch. Required to push cleaning cart and operate vacuums.</li></ul><p></p><p><b>Native American Preference Policy:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p><b>Employment Process:</b></p><p>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p></p><p><b><i>Disclaimer</i></b><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p><p></p><p></p><p>#indeedbrighton</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Brighton-Bay-Hotel--Casino/Room-Attendant---Housekeeping_R50


ext_id: R795
published: 2026-03-23 00:00:00+00:00
title: Outlet Server - Steakhouse - FT
location: Seminole Casino Coconut Creek, United States
location_string: Coconut Creek, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>OUR COMMITMENT TO SERVICE:</b></p><p>We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.</p><p></p><p><b>JOB DESCRIPTION:</b></p><p></p><p>Serves food and beverages to guest, ensuring a positive guest experience. Must possess good interpersonal skills.</p><p></p><p><b>QUALIFICATIONS:</b></p><ul><li>High school diploma or GED is required with a minimum of one to two (1-2) years of high volume service, or an equivalent combination of education and/or work experience.</li><li>Must possess knowledge of both food and beverage items. Must undergo TIPS Training on a continuous basis. Requires walking and standing for most of shift.</li></ul><p><b>WORK ENVIRONMENT:</b></p><ul><li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino <span>related environmental</span> factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.</li><li>Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending.  </li></ul><p><b>CLOSING:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><ul><li>Credit Check</li><li>Criminal Background <span>Check    </span></li></ul><p> </p><p><b><i>Disclaimer</i></b> <br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Coconut-Creek/Outlet-Server---Steakhouse_R795


ext_id: R441
published: 2026-03-23 00:00:00+00:00
title: Supervisor, Housekeeping
location: Seminole Brighton Bay Hotel & Casino, United States
location_string: Brighton, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the supervision of the Housekeeping Manager the incumbent ensures the cleanliness, safety and overall appearance of the public areas, lobbies, restrooms, corridors and hotel rooms.  They oversee a team, manage inventory, respond to guest concerns and maintain high standards of cleanliness and guest satisfaction.  Key responsibilities include training, scheduling, and evaluating staff; ensuring areas meet standards of cleanliness, safety, and service; and responding to guest needs and complaints. </p><p></p><p><b><u>ESSENTIAL JOB FUNCTIONS:</u></b></p><p>May include but not limited to:</p><ul><li>Supervise and direct the work of housekeeping staff, including training, scheduling, and evaluating performance. </li><li>Assign tasks and ensure work is completed efficiently and effectively. </li><li>Maintain a positive and supportive work environment. </li><li>Oversee daily cleaning and maintenance of public areas, including lobbies, restrooms, and public gathering spaces. </li><li>Inspect public areas regularly to ensure cleanliness and safety standards are met.</li><li>Address maintenance issues and ensure timely resolution. </li><li>Respond to guest inquiries and complaints promptly and <span>professionally. </span></li><li>Escort guests to requested areas as needed. </li><li>Provide excellent customer service and maintain a positive attitude. </li><li>Ensure compliance with safety and sanitation policies and procedures. </li><li>Monitor for potential hazards and report any safety concerns. </li><li>Observe and report unusual or suspicious behavior. </li><li>Prepare reports and updates for management. </li><li>Manage and replenish cleaning supplies. </li><li>Assist with inventory management and other administrative tasks. </li><li>Communicate effectively with staff, guests, and other departments. </li><li>Collaborate with other teams to ensure a smooth and efficient operation</li></ul><p></p><p><b>QUALIFICATIONS:</b></p><p></p><p>High School diploma or equivalent.</p><p>Prior supervisory experience inpublic space or related environment.</p><p>Experience in public areas, housekeeping or related field.</p><p>Strong leadership and the ability to motivate and manage a team.</p><p>Excellent verbal and written communication skills are needed to interact with staff, guests and management.</p><p>Strong organizational skills and time management skills.</p><p>Strong customer service skills to address guest inquiries and resolve complaints.</p><p>Knowledge of cleaning products, equipment and cleaning techniques.</p><p>Understanding of inventory management, ordering supplies and maintaining stock.</p><p>Basic computer skills including using spreadsheets and email.</p><p>Strong knowledge of health and safety regulations related to cleaning and maintenance.</p><p></p><p><b>WORK ENVIRONMENT:</b></p><p>While performing the duties of this job, the employee is regularly required to; use hands, reach with hands and arms, frequently lift up to 50 pounds, talk and hear. Also required are frequent, standing, walking, stooping, bending, reaching, climbing steps and sitting. Specific vision abilities required by this job include close, distance, color, and peripheral vision.</p><p>May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and exposure to general public.</p><p>The Casino environment is hectic, fast-paced, often crowded and noisy.</p><p></p><p><b>CLOSING:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug Screen</li></ul><p>For a listing of all opportunities at Seminole Gaming, please go to <a href="http://www.gotoworkhappy.com" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com</span></a>.  </p><p></p><p><b><i>Disclaimer</i></b></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Brighton-Bay-Hotel--Casino/Supervisor--Housekeeping_R441


ext_id: R940
published: 2026-03-23 00:00:00+00:00
title: Fresh Harvest Market Cooks
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Whether you want to make your debut or go back on tour after a long hiatus, starting a career at <span><a href="https://www.seminolehardrocktampa.com/" rel="noopener noreferrer" target="_blank">Seminole Hard Rock Hotel &amp; Casino Tampa</a></span> can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; Salon and VIP services galore.</span></p><p><span>  </span></p><p><b>Our Commitment to Service:</b></p><p>We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.</p><p></p><p><b>Benefits &amp; Perks:</b></p><p>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <span><a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>http://www.gotoworkhappy.com/benefits</span></a> </span>to see our full list of benefits! </p><p></p><p><b>Appearance:</b></p><p><span>How we look &amp; appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.</span></p><p></p><p><u><b>JOB DESCRIPTION</b></u></p><p>The Cook II maintains standards established by the Executive Chef in the preparation and presentation of food including <span>tasting, presentation,</span> and sanitation.</p><p><b> </b></p><p><b>Essential duties include, but are not limited to:</b></p><ul><li>Assists the Sous Chef and Cook in quality and portion control of product.</li><li>Must be flexible and able to work all kitchen areas.</li><li>Promotes positive customer relations; handles guest complaints.</li><li>Assist other line employees with daily responsibilities.</li><li>Prepare production in accordance with established standards set by Restaurant Chef.</li><li>Sees to the proper labeling, rotation, storage temperature and environment required..</li><li>Strive to eliminate over-production and over-purchasing.</li><li>Maintain quality inventory control of your production.</li><li>Ensure that production and storage areas are maintained in accordance with city and state health department codes.</li><li>Promotes positive public/employee relations at all times.</li><li>Maintains a clean, safe, hazard-free work environment within area responsibility.</li></ul><p></p><p><u><b>QUALIFICATIONS</b></u></p><ul><li>Minimum of Two (2) to Three (3) years of experience working in a high volume kitchen</li></ul><p></p><p><b>Work Environment:</b></p><ul><li>Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li></ul><p><b><u> </u></b></p><p><b>Native American Preference Policy:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p><b>Employment Process:</b></p><p>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p><b><i> </i></b></p><p><b><i>Disclaimer</i></b><i> </i><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Fresh-Harvest-Market-Cooks_R940-1


ext_id: R953
published: 2026-03-23 00:00:00+00:00
title: Attendant-Staff Cafeteria
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Whether you want to make your debut or go back on tour after a long hiatus, starting a career at <span><a href="https://www.seminolehardrocktampa.com/" rel="noopener noreferrer" target="_blank">Seminole Hard Rock Hotel &amp; Casino Tampa</a></span> can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; Salon and VIP services galore.</span></p><p><span>  </span></p><p><b>Our Commitment to Service:</b></p><p>We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.</p><p></p><p><b>Benefits &amp; Perks:</b></p><p>We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <span><a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>http://www.gotoworkhappy.com/benefits</span></a> </span>to see our full list of benefits! </p><p></p><p><b>Appearance:</b></p><p><span>How we look &amp; appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.</span></p><p></p><p><u><b>JOB DESCRIPTION</b></u></p><p>The Staff Meals Attendant is responsible for preparing the employee dining area, cleaning appropriate areas, and serving food to employees in a manner that provides a positive employee dining experience</p><p><b> </b></p><p><b>Essential duties include, but are not limited to:</b></p><ul><li>Serving meals to employees</li><li>Keeping the cleanliness of the employee dining room</li><li>Restocking salad, ice cream, and bagel bars</li></ul><p></p><p><b><u>QUALIFICATIONS</u></b></p><ul><li>Minimum of 3 months restaurant or fast food experience</li><li>Must have exceptional guest service skills</li></ul><p><b> </b></p><p><b>Work Environment:</b></p><ul><li>Duties and responsibilities are typically performed in the back of house of the casino, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>Must be able to lift up to 50lbs</li><li>Must be able to stand for long periods of time</li></ul><p><b><u> </u></b></p><p><b>Native American Preference Policy:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p><b>Employment Process:</b></p><p>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Attendant-Staff-Cafeteria_R953


ext_id: R138
published: 2026-03-23 00:00:00+00:00
title: Cook I - 24 hour
location: Seminole Brighton Bay Hotel & Casino, United States
location_string: Brighton, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>COMPANY PROFILE:</b><br/>In addition to its two Seminole Hard Rock Hotels &amp; Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee.<br/> <br/>The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America.<br/> <br/>Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues.<br/> <br/><b>PROPERTY PROFILE:</b><br/>Whether you want to make your debut or go back on tour after a long hiatus, starting a career at <a href="https://casino.hardrock.com/brighton" rel="noopener noreferrer" target="_blank">Seminole Brighton Bay Hotel &amp; Casino</a> can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.<br/> <br/><a href="https://casino.hardrock.com/brighton" rel="noopener noreferrer" target="_blank">Seminole Brighton Bay Hotel &amp; Casino</a> is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games.<br/> <br/><b>OUR COMMITMENT TO SERVICE:</b><br/>We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.</p><p><b><u>JOB SUMMARY:</u></b></p><p>The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, or prepared in the pantry.</p><p></p><p><b><u>ESSENTIAL JOB FUNCTIONS</u>:</b></p><p>May include but are not limited to:</p><p></p><ul><li>Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.</li><li>Prepares food that are to be grilled, fried, broiled, or prepared in the pantry; ensures that all plates served are aesthetically appealing and cooked to the specifications of the customer.</li><li>Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.</li><li>Keeps work station neat and clean.</li><li>Assists coworkers to ensure efficient operation of the line.</li><li>This position operates in a working environment that is subjected to varying levels of heat and noise. </li><li>At times subjected to hazards such as wet floors and dangers associated with the use of heavy duty cutlery, knives, and choppers.</li><li>Ability to use all equipment associated with the position, including but not limited to choppers, slicers, mixers, and grinders.</li><li>Ability to review and comprehend recipes and other necessary documentation.</li><li>Ability to determine if food items are cooked to proper specifications.</li><li>Ability to efficiently and effectively move around work area.</li><li>Ability to stock and retrieve all necessary food items and supplies.</li><li>Ability to lift, carry, and push/pull up to 50 pounds so as to be able to move and stock all necessary supplies.</li><li>Ability to communicate with customers and all levels of employees.</li><li>Must be flexible to work varying shifts and time schedules as needed.</li><li>Equipment and machines used, but not limited to, are standard kitchen machines such as slicers, choppers, mixers, grinders, etc.</li></ul><p><b>QUALIFICATIONS:</b></p><ul><li>Basic food preparation knowledge and line work experience.</li><li>Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.</li><li>These skills are typically acquired through a minimum of one-year prior experience as a Cook Trainee or coffee shop line cook, and/or through the completion of a degree in culinary arts or recognized apprenticeship</li></ul><p><b>WORK ENVIRONMENT:</b></p><ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the duties of this job.</li><li>The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.</li><li>The employee must frequently lift and/or move up to 50 pounds.</li><li>Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li></ul><p><b>CLOSING:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug Screen</li></ul><p>For a listing of all opportunities at Seminole Gaming, please go to <a href="http://www.gotoworkhappy.com" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com</span></a>.   </p><p></p><p>#gotoworkhappy</p><p></p><p><b><i>Disclaimer</i></b><br/>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Brighton-Bay-Hotel--Casino/Cook---Steakhouse_R138


ext_id: R409
published: 2026-03-23 00:00:00+00:00
expired: 2026-03-28 13:10:22+00:00
title: Coordinator - Digital Shelf
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="https://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>https://www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><span>Position Overview</span></b></p><p><span>The E-Commerce Digital Shelf Coordinator / Inventory Planner is responsible for managing the digital shelf across all e-commerce platforms, ensuring products are accurately set up, properly merchandised, and consistently available for purchase. This role oversees item creation, product tracking, inventory planning, and order fulfillment coordination to maintain optimal in-stock levels and deliver an exceptional customer experience. The position works cross-functionally with merchandising, logistics, vendors, and customer service teams to ensure product availability, accurate information, and timely delivery.</span></p><p><b><span>Hard Rock Rock Shop, Hard Rock Bet, Hard Rock Digital, Collectibles through Memo/Globe Photo, Amazon, and other site development domestically and globally.  </span></b></p><p></p><h2><span>Key Responsibilities</span></h2><p><b>Digital Shelf &amp; Product Setup</b></p><ul><li>Assist with the item setup, product onboarding, and ongoing product tracking for all goods across e-commerce platforms and digital marketplaces.</li><li>Ensure product listings are accurate and complete, including descriptions, images, pricing, and inventory status.</li><li>Maintain consistent digital shelf standards and ensure all items are properly categorized and searchable across platforms.</li><li>Monitor digital shelf performance and identify opportunities to improve product visibility and conversion.</li></ul><p><b>Inventory Planning &amp; Sales Monitoring</b></p><ul><li>Monitor daily and weekly sales performance to inform inventory planning and replenishment strategies.</li><li>Manage inventory levels to maintain strong in-stock rates while minimizing overstock and backorders.</li><li>Coordinate the flow of goods between vendors, warehouses, and fulfillment channels to ensure product availability.</li><li>Analyze product demand trends and support forecasting efforts with merchandising and planning teams.</li></ul><p><b>Order Fulfillment &amp; Customer Experience</b></p><ul><li>Ensure product inquiries are addressed promptly and that customer orders are fulfilled accurately and on time.</li><li>Monitor order flow to ensure the timely delivery of goods and resolve any fulfillment delays or discrepancies.</li><li>Manage backorders with vendors and customers in a timely manner, providing clear communication and resolution.</li></ul><p><b>Vendor &amp; Operational Coordination</b></p><ul><li>Oversee communication with vendors regarding inventory availability, replenishment timelines, and product delivery.</li><li>Track vendor shipments and resolve issues related to delays, shortages, or discrepancies.</li><li>Work closely with logistics and warehouse partners to ensure smooth product intake and order fulfillment.</li></ul><p><b>Reporting &amp; Performance Management</b></p><ul><li>Track key performance indicators such as sell-through, in-stock rate, backorders, fulfillment timelines, and inventory turnover.</li><li>Provide regular reporting on product performance and inventory health to support merchandising and operational decisions.</li><li>Identify operational efficiencies and recommend improvements to digital shelf management and inventory flow.</li></ul><h2>Qualifications</h2><ul><li>Bachelor’s degree in Business, E-Commerce, Supply Chain, Retail Management, or related field (or equivalent experience).</li><li>3–5 years of experience in e-commerce operations, digital merchandising, inventory planning, or retail operations.</li><li>Experience with e-commerce platforms, inventory management systems, or ERP tools.</li><li>Strong analytical skills with the ability to interpret sales and inventory data.</li><li>Excellent organizational and project management skills with strong attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced retail or e-commerce environment.</li><li>Strong communication skills with the ability to coordinate across vendors, internal teams, and customer service.</li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/Coordinator---Digital-Shelf_R409


ext_id: R269
published: 2026-03-23 00:00:00+00:00
title: STAFF ACCOUNTANT I - GL
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>ESSENTIAL FUNCTIONS</u></b></p><p></p><ul><li>Assists with month-end and year-end close for all corporate entities</li><li>Uploads reoccurring, accruals, and other adjusting journal entries to General Ledger</li><li>Reconciles daily corporate bank activity accurately and timely</li><li>Prepares monthly Balance Sheet reconciliations, including cash</li><li>Assists with inter-company monthly billing</li><li>Resolves account discrepancies by researching and communicating effectively amongst internal departments</li><li>Assists with internal and external auditors as needed</li><li>Required to maintain functions in accordance with finance policies and practices, GAAP, FASB and other internal control standards</li><li>Keeps current any departmental check list or procedures</li></ul><p><br/>NONESSENTIAL FUNCTIONS</p><ul><li>Present a professional image to employees, guests, clients, owners and investors.</li><li>Promotes positive public/employee relations at all times and maintains high morale.</li><li>Operate ethically to protect the image of Hard Rock.</li></ul><p></p><p><b><u>Qualifications:</u></b></p><p>MINIMUM</p><ul><li>Bachelor’s degree in Accounting required, as well as minimum three  (3) or more years of accounting experience</li><li>Experience with journal entries, and balance sheets reconciliations required</li><li>Strong Excel knowledge required</li><li>Must possess excellent time management skills, organizational skills, and interpersonal skills.</li><li>Must be detail oriented and have strong analytical skills.</li><li>Knowledge of major accounting software packages.</li><li>Must have knowledge of, and be able to apply, U.S. Generally Accepted Accounting Principles (GAAP).</li></ul><p>LANGUAGE SKILLS</p><ul><li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li><li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li><li>Ability to effectively present information in one-on-one and small group situations to employees and others outside of the organization.</li></ul><p><br/>WORK ENVIRONMENT:</p><ul><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to occasionally, move objects (lift, push, pull, balance, carry) up to 10 pounds.</li><li>Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li></ul><p></p><p>As part of the Seminole Hard Rock Support Services employment process, final candidates will be required to complete a background check. These background checks may include, but are not limited to:</p><ul><li>Criminal Background Check</li></ul><p></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/STAFF-ACCOUNTANT-I---GL_R269


ext_id: R495
published: 2026-03-23 00:00:00+00:00
title: Beverage Server - Casino Service Bar
location: Hard Rock Casino Cincinnati, United States
location_string: Cincinnati, Ohio, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.</p><p>Responsibilities:</p><ul><li>Provides timely cocktail service in a friendly and courteous manner</li><li>Initiates and engages in conversation with all guests in a professional and friendly manner</li><li>Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises</li><li>Communicates with management to rectify any and all customer needs, comments or incidents</li><li>Adheres to all established policies, procedures and guidelines</li></ul><p>Qualifications:</p><ul><li>Previous cocktail serving experience preferred</li><li>Must have knowledge of spirits, wines, champagne and mixed cocktails</li></ul><p><b><u>ADDITIONAL REQUIREMENTS:</u></b></p><ul><li>Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation</li><li>Must possess excellent customer service and communication skills</li><li>Requires the ability to work within a team environment</li><li>Must be able to stand or walk a minimum eight-hour shift &amp; to work inside assigned bar area in the venue.</li><li>Must be able observant and quick to respond to various situations while multitasking.</li></ul><p><b><u>WORK ENVIRONMENT:</u></b></p><ul><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public. </li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Cincinnati/Beverage-Server---Casino-Service-Bar_R495-1


ext_id: R348
published: 2026-03-23 00:00:00+00:00
title: Operations - Manager
location: Hard Rock Cafe Baltimore, United States
location_string: Baltimore, Maryland, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>Overview:</b></p><p></p><p><a href="https://urldefense.com/v3/__http:/www.hardrock.com/__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxZnFTsoo$" rel="noopener noreferrer" target="_blank">Hard Rock International</a> (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.</p><p></p><p>HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. <span>Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years.</span> For more information on Hard Rock International, visit <a href="https://urldefense.com/v3/__http:/www.hardrock.com__;!!N96JrnIq8IfO5w!kQVEYB2MC-PWJcnOVKMs_NqIGzn4Rz71HIHIgCg_qgPCaIT-8uKNKXop-yOyZIa1uy54WEv8DeFe6UlxwevJle0$" rel="noopener noreferrer" target="_blank">www.hardrock.com</a> or shop.hardrock.com.</p><p></p><p><b>Responsibilities: </b></p><p></p><p>The Operations Manager is responsible for departmental P &amp; L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives.</p><p></p><ul><li>Demonstrate financial comprehension of the cafe’s budget and P&amp;L.</li><li>Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards.</li><li>Manage labor schedules in line with the cafe’s budget and forecast models.</li><li>Successfully run a department and/or cost center.</li><li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li><li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</li><li>Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction.</li><li>Foster an environment of customer service in which all team members put the guest first in every situation.</li><li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.</li><li>Remain an objective observer of the standards of service to ensure guest expectations of the Brand &amp; Cafe are upheld.</li><li>Ability to engage with guests in regards to music both current and past.</li><li>Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</li><li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.</li><li>Support staff development and advancement along well-defined career paths.</li><li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.</li><li>Possess a self-motivated approach to their own personal and professional</li></ul><p>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</p><p></p><p><b>Qualifications: </b></p><p></p><p>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</p><ul><li>3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.</li></ul><p>SKILLS</p><ul><li>Ability to learn and bring "out of the box" ideas to their team.</li><li>Genuine enthusiasm and aptitude for serving people.</li><li>Excellent verbal and written communication skills.</li><li>High level of business acumen and common sense.</li><li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li><li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li><li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li><li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li><li>Multiple language abilities a plus, fluency in English required.</li></ul><p>PHYSICAL DEMANDS</p><ul><li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.</li><li>Ability to sit for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li><li>Ability to travel via auto or airplane for long periods of time. </li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Baltimore/Operations---Manager_R348


ext_id: R920
published: 2026-03-23 00:00:00+00:00
title: Electrician - Facilities & Maintenance
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the direction of the Manager and Facilities Director the incumbent adjusts, repairs, troubleshoots, and maintains electrical applications on and off-site.</p><ul><li>Performs all preventive maintenance on systems and maintains applicable logbooks.</li><li>Conducts walk-through inspections, replacing light bulbs, ballasts, sockets, switches, GFI receptacles, and dimmers.</li><li>Applies basic electrical code as it applies to commercial facilities.</li><li>Record gauge/meter readings, repairs completed, and time lost due to inoperative equipment.</li><li>Maintains technical logs and records as appropriate.</li><li>Perform other duties as assigned.</li><li>High school diploma or equivalent and trade school certificate preferred, and a minimum of three (3) years of experience required or an equivalent combination of education and/or experience.</li><li>Valid driver’s license required.</li></ul><p><b>BENEFITS INCLUDE:</b></p><ul><li>Medical, time off, and Retirement benefits offered through Local Union Representation</li><li>Free Meals, Free Uniforms, Free Parking</li><li>Discounts at Hard Rock properties around the globe</li><li>All team members are eligible to participate in the discretionary annual bonus program</li><li>Training and Leadership development programs</li><li>Wellness programs including onsite information and fitness seminars</li><li>Team Member Resource Groups</li><li>Recognition programs</li><li>Pay rate: $32.30</li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Electrician---Facilities---Maintenance_R920


ext_id: R611
published: 2026-03-23 00:00:00+00:00
title: Supervisor, Security
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Under the direction of the security event manager, the incumbent is responsible for promoting an outgoing, friendly, customer-oriented personality always. Directs the activities of security officers, command console operators, and security officer/medical response technicians in assigned zones of responsibility in accordance with the company and departmental policies and procedures. Acts to protect and safeguard assets of patrons, employees, and the company. Schedules and coordinates security activities. </span></p><ul><li><span>Conducts inquiries about alleged instances of negligence or misconduct. Coordinates activities with local and state law enforcement officials.</span></li><li><span>Prepares detailed incident reports in a clear and precise manner.</span></li><li><span>Reviews all incident reports for accuracy submitted by security officers.</span></li><li><span>Directs and delegates responsibilities to the security officers.</span></li><li><span>Communicates all policy changes, memorandums, and special events daily.</span></li><li><span>Communicates with guests and other employees in a positive manner, both in oral and written forms.</span></li><li><span>Evaluates his/her subordinates’ performance.</span></li><li><span>Coordinates emergency situations.</span></li><li><span>Perform other duties as assigned.</span><span> </span></li><li><span>A high school diploma or equivalent is required.</span></li><li><span>Previous law enforcement, event security, or military experience preferred.</span></li><li><span>Previous Supervisory experience helpful</span></li><li></li></ul><p></p><p><span><u><b>BENEFITS INCLUDE:</b></u></span></p><ul><li><span>Medical, Dental, Vision Prescription, Life, Accident, Pet, and Legal</span></li><li><span>401K with match</span></li><li><span>Paid Time Off</span></li><li><span>Holiday Pay</span></li><li><span>Free Meals, Free Uniforms, Free Parking</span></li><li><span>Discounts at Hard Rock properties around the globe</span></li><li><span>All team members are eligible to participate in the discretionary annual bonus program</span></li><li><span>Training and Leadership development programs</span></li><li><span>Salary range: $48,000-$53,000</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Supervisor--Security_R611-1


ext_id: R605
published: 2026-03-23 00:00:00+00:00
title: Crowd Control Specialist - Casino Security
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span><span>Under the direction of security department supervisors and managers, the incumbent provides security coverage, ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members.  Promotes an outgoing, friendly, guest-oriented demeanor at all times.</span> </span></p><ul><li><span>Assist patrons with a wide variety of inquiries and situations, including providing information about the property and events, giving directions, and escorting them if necessary.</span></li><li><span>Prepare detailed incident reports in a clear and precise manner.</span></li><li><span>Assist in the coordination and resolution of emergency situations.</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</span></li><li><span>Other duties as assigned.</span></li><li><span>A high school diploma or equivalent is required, and a minimum of one (1) year of guest service experience or the equivalent combination of education and experience.</span></li><li><span>Previous event/nightclub security, law enforcement, and/or military experience preferred.</span></li><li><span>Must be able to stand for up to 8 hours.</span></li></ul><p><b><span>BENEFITS INCLUDE:</span></b></p><ul><li><span>Medical, Dental, Vision Prescription, Life, Accident, Pet, and Legal</span></li><li><span>401K with match</span></li><li><span>Paid Time Off</span></li><li><span>Holiday Pay</span></li><li><span>Free Meals, Free Uniforms, Free Parking</span></li><li><span>Discounts at Hard Rock properties around the globe</span></li><li><span>All team members are eligible to participate in the discretionary annual bonus program</span></li><li><span>Training and Leadership development programs</span></li><li><span>Wellness programs including onsite information and fitness seminars</span></li><li><span>Team Member Resource Groups</span></li><li><span>Recognition programs</span></li><li><span>Pay rate: $19.00 an hour</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Crowd-Control-Specialist---Casino-Security_R605


ext_id: R865
published: 2026-03-23 00:00:00+00:00
title: Beverage Server - The Beach Club
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><u><b>**Our  Pool Bar is looking for some sunshine lovers with a passion for serving our guests in a friendly and fun loving atmosphere! Are you ready to come to work and feel like you can hang out by the pool all day? Well here is your chance!!</b></u></p><p></p><p>Model Pool Server - <span>The Model Pool Server is responsible for serving food and alcoholic &amp; non-alcoholic beverages to guests in the Pool Bar, ensuring an exceptional guest experience.</span></p><p><span>                                     </span></p><p><span>*You will be provided comfortable outside attire to compliment to pool scene.</span></p><p></p><p><b><span>Qualifications</span></b></p><p></p><ul><li><span>Minimum one (1) year of high volume food service. </span><span>Table service restaurant experience highly preferred.</span> <span> </span></li><li><span>Must be able to carry trays that weigh a minimum of 10lbs. on one arm. </span></li><li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li><li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li><li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li><li>Must be <span>comfortable with wearing short shorts and top that reveals abdomen area.</span></li><li><span>Past modeling experience preferred.</span></li><li>Must be able to work in various weather conditions including but not limited to; rain, heat, and cold weather.</li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li><li><span>The department operates from sunup to sundown; management expectation is that you must be able to work any shift </span>including weekends and holidays.</li></ul><p><span> </span></p><p><span> </span></p><p><b><span>Work Environment:</span></b></p><ul><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li><li><span>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</span></li><li><span>The pool area is often hectic, fast-paced and at times crowded and noisy. </span></li><li><span>This position is exposed to various weather conditions including, but not limited to; rain, heat, cold weather.</span></li><li><span>May be exposed to casino related environmental factors including, but not limited to; second hand smoke, excessive noise and constant exposure to general public. </span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</span></li></ul><p><b><u><span> </span></u></b></p><p><b><span>Closing:</span></b></p><p><span> </span></p><p><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></p><p><span>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</span></p><ul><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li><li><span>Drug <span>Screen    </span></span></li></ul><p><span> </span></p><p><b><i><span>Disclaimer</span></i></b><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p><p><span> </span></p><p>#fbhotjobs</p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Beverage-Server---The-Beach-Club_R865


ext_id: R494
published: 2026-03-23 00:00:00+00:00
title: LEASE ACCOUNTING MANAGER
location: Support Services Headquarters Building, United States
location_string: United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><ul><li>Lead technical research and interpretation of complex lease accounting matters under ASC 842 and GASB, and other applicable global GAAP frameworks, providing guidance to both corporate and property-level teams.</li><li>Oversee the review, classification, and accounting treatment of all leases to ensure accurate recognition in accordance with applicable accounting standards.</li><li>Manage the end‑to‑end lease accounting lifecycle, including onboarding new leases, monitoring modifications, renewals, expirations, and terminations in collaboration with property accounting teams.</li><li>Supervise the maintenance and integrity of the lease database and LeaseQuery system, ensuring timely and accurate updates to support monthly, quarterly, and annual reporting processes.</li><li>Serve as a primary subject‑matter expert, providing technical support to Seminole Gaming and Hard Rock properties regarding lease accounting interpretations, system use, and policy application.</li><li>Review and approve timely monthly lease accounting journal entries generated through LeaseQuery.</li><li>Oversee and review balance sheet reconciliations related to lease assets and liabilities, ensuring alignment with the LeaseQuery subledger and resolving discrepancies proactively.</li><li>Analyze lease‑related financial data across properties to identify anomalies, drive accuracy, and support operational decision‑making.</li><li>Prepare and review lease rollforwards, reconciliations, and disclosures for quarterly and annual financial reporting, ensuring compliance with regulatory requirements and internal deadlines.</li><li>Partner with corporate financial reporting, internal teams, external auditors, and executive stakeholders to address inquiries, support audit processes, and meet critical reporting timelines.</li><li>Develop, document, and enhance lease accounting processes, internal controls, and standardized procedures to improve accuracy and operational efficiency.</li><li>Maintain and update departmental checklists, workflows, and documentation to support continuous process improvement.</li><li>Demonstrate strong accountability, leadership, and adaptability within a dynamic, high‑growth environment.</li><li>Model ethical behavior and uphold professional standards in all aspects of work.</li><li>Perform special projects, system enhancements, and ad‑hoc analyses as required.</li></ul><p>Qualifications</p><ul><li>Bachelor’s degree in accounting; CPA, Master’s degree, or public accounting experience strongly preferred.</li><li>Minimum of 5 years of progressive accounting experience, including hands‑on ASC 842 lease accounting responsibilities.</li><li>Exceptional attention to detail and demonstrated analytical problem‑solving skills.</li><li>Excellent communication skills with the ability to convey complex technical matters clearly and effectively to both financial and non‑financial stakeholders.</li><li>Strong organizational and time‑management skills, with the ability to manage competing priorities in a fast‑paced environment.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Support-Services-Headquarters-Building/LEASE-ACCOUNTING-MANAGER_R494


ext_id: 52564687E3
published: 2026-03-25 00:00:00+00:00
title: FlutterFlow Full-Stack Builder - AI-Native, Pixel-Perfect
location: Bucharest, Bucharest, Romania - Remote
application_url: https://apply.workable.com/j/52564687E3/apply
language: en
has_remote: True
salary_currency: USD
description:
<p></p><p> Engagement: Contractor retainer<br/> Compensation: USD $1,500 / month<br/> Minimum commitment: 160 hours / month<br/> Location: Remote (must have strong English + high availability overlap for live build sessions)<br/> Growth: Performance-based pay increases available via KPI program</p><h3>About The Position</h3><p>You will be helping us with our next-generation consumer experience: a FlutterFlow app powered by a schema-driven AI backend, Ai driven designs, with a highly automated process workflow. </p><h3>What you’ll do</h3><p>You’ll be our FlutterFlow full-stack builder: beautiful UI, clean information architecture, strong integrations, and reliable shipping.</p><ul><li>Build and maintain the FlutterFlow frontend using a schema-driven rendering approach.</li><li>Ship pixel-perfect UI/UX with polished interactions, states, animations, and responsive behavior.</li><li>Integrate the app with backend APIs (primarily the /experience/orchestrate lane and supporting endpoints), including auth, tenant awareness, and robust error handling.</li><li>Collaborate tightly with our AI Tech Lead,  Intelligence Officer and Product team to turn agentic product capabilities into shippable screens (dashboards, cards, chat attachments, actions, flows).</li><li>Use AI in your workflow every day (AI-assisted development, AI-assisted design, AI-assisted QA), and stay genuinely up-to-date with new tools.</li></ul><p><strong>Requirements</strong></p><p></p><h3>What we’re looking for (must-haves)</h3><ul><li>Strong FlutterFlow shipping history: you’ve built and launched real FlutterFlow apps to production.</li><li>Strong UI craft: you can deliver pixel-perfect execution and consistent design systems inside FlutterFlow.</li><li>Solid integration skills: REST APIs, auth flows, state management, offline/latency states, caching patterns, error/empty/loading states.</li><li>Comfort with custom code when needed (custom actions/functions/widgets) while staying FlutterFlow-first.</li><li>You’re AI-native: you actively use modern AI tools for development/design/testing and can describe your workflow clearly.</li><li>You’re organized: you keep ClickUp updated, communicate clearly, and document decisions.</li></ul><h3>Nice-to-haves</h3><ul><li>Familiarity with schema-driven UI rendering (component registries / cardsets / dynamic layouts).</li><li>Experience with AI-powered apps (chat UX, streaming responses, voice UX patterns).</li><li>Basic backend capabilities (light API work, debugging, data transformations).</li></ul><p><strong>Benefits</strong></p><p></p><h3>How we work</h3><ul><li>We move fast, but we don’t ship chaos.</li><li>We use a KPI system for clarity and performance-based growth.</li><li>You’ll work closely with technical leadership and product—this is a “builder in the room” role, not ticket-taking.</li></ul><h3>To apply</h3><p>Please submit:</p><ol><li>4–5 FlutterFlow apps you shipped (links + your role)</li><li>Your AI toolchain (what you use daily and how)</li><li>A short Loom (5–8 minutes): “Here’s how I use AI + build pixel-perfect UI + integrate APIs in FlutterFlow at light speed”</li></ol><p>Confirmation you can commit 160 hours/month at $1,500/month</p>


ext_id: R890
published: 2026-03-23 00:00:00+00:00
title: Guest Satisfaction Specialist
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Under the direction of the Guest and Team Member Experience Manager, the incumbent will help create and support an environment for professional growth and development while participating in the future direction of learning and innovation.</span></p><p></p><p><b>Responsibilities</b></p><ul><li><span>Maintains and updates existing reports on a daily, weekly, or monthly basis</span></li><li><span>Analyze and evaluate guest survey responses to determine guest satisfaction</span></li><li><span>Provide guest trending insight to management</span></li><li><span>Manage the internal secret shop program with the goal of elevating guest satisfaction scores and maintaining relevant training programs </span></li><li><span>Analyze and research best practices in regard to guest satisfaction </span></li><li><span>Assist in the development of effective strategies and activities that promote long-term guest loyalty</span></li><li><span>Maintains professional relationships with operational partners</span></li><li><span>Presents and speaks to groups about service trends, initiatives, and updates</span></li><li><span>Assists the training department in the development and delivery of related training programs (Microsoft Office, Guest Service, Service measurement systems etc)</span></li><li><span>Prepares ad-hoc analysis or reports upon request</span></li><li><span>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures</span></li><li><span>Other duties as assigned</span></li></ul><p><b><span>Qualifications</span></b></p><p></p><ul><li><ul><li><span>High School diploma, GED, or equivalent required</span></li><li><span>Bachelor’s in Business, Communications, or related field preferred</span></li><li><span>Two (2) Years of hospitality experience preferred</span></li><li><span>Excellent interpersonal skills</span></li><li><span>Proficient knowledge of Microsoft Office is required</span></li><li><span>Intermediate skills in Excel are required, to include the following:</span></li><li><span>Ability to create, modify and format charts</span></li><li><span>Ability to modify a database and insert data from another application</span></li><li><span>Ability to use graphic objects to enhance worksheets and charts</span></li><li><span>Ability to filter data and manage filtered lists</span></li><li><span>Ability to perform multiple-level sorting , using sorting options, and design considerations</span></li><li><span>Ability to use mathematical, logical, statistical and financial functions</span></li><li><span>Ability to group and dissociate data and perform interactive analysis</span></li><li><span>Ability to use advanced functions (COUNTIFS,SUMIFS, IFERROR, VLOOKUP, IF) preferred</span></li><li><span>Proven ability to work with data manipulation, preparation and presentations</span></li><li><span>Must possess the ability to understand and interpret graphical representation of data</span></li><li><span>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities</span></li><li><span>Team-oriented and must enjoy working with and assisting people.</span></li><li><span>Must be articulate and possess a professional appearance and demeanor.</span></li><li><span>Must be detail-oriented</span></li><li><span>Ability to work under pressure</span></li><li><span>Must possess excellent time management skills</span></li><li><span>Ability to function in non-standard situations where some judgment must be exercised</span></li><li><span>Must be able and willing to work flexible hours to include evenings, weekends and holidays</span></li><li><span>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities</span></li></ul></li><li><p><b><span>Work Environment:</span></b></p><ul><li><span>The Guest Relatoions Specialist may be required to work evenings, weekends and holidays as business demands dictate. </span></li><li><span>Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</span></li><li><span>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</span></li></ul><p><b><span>Native American Preference Policy:</span></b></p><ul><li><span>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</span></li></ul><p><span> </span></p><p><b><span>Employment Process:</span></b></p><ul><li><span>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</span></li><li><span>Credit Check</span></li><li><span>Criminal Background Check</span></li><li><span>Drug <span>Screen    </span></span></li><li><span> </span></li></ul><p><b><i><span> </span></i></b></p><p><b><i><span>Disclaimer</span></i></b><i><span> </span></i><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Guest-Satisfaction-Specialist_R890


ext_id: R859
published: 2026-03-23 00:00:00+00:00
title: Outlet Server - Casual Dining
location: Seminole Hard Rock Hotel & Casino Tampa, United States
location_string: Tampa, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>The Server is responsible for serving  both food and beverage to guests throughout the property ensuring a positive guest experience in the Rise Kitchen &amp; Bakery.</p><p></p><p>Check out more information about our property restaurants by visiting: <span>http://www.seminolehardrocktampa.com/tampa-restaurants.</span></p><p></p><p>After your application is submitted, if we are interested in considering you for a Front of House position you will be contacted by the Food &amp; Beverage Department to discuss your background and see where you may fit best!</p><p><b> </b></p><p><b>Essential duties include, but are not limited to:</b></p><ul><li>Serves food and beverage to guests throughout the restaurant.</li><li>Greets guest in restaurant in a positive manner.</li><li>Promotes positive guest/employee relations.</li><li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li><li>Other assignments as directed.</li></ul><p><b>Qualifications</b></p><ul><li>High School Diploma or equivalent is required with a minimum of one (1) to two (2) years of high volume service, or the equivalent combination of education and/or experience.</li><li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li><li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li><li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li><li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li></ul><p><b>Work Environment:</b></p><ul><li>Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 25 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li></ul><p><b><u> </u></b></p><p><b>Native American Preference Policy:</b></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p><b>Employment Process:</b></p><p>Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:</p><ul><li>Credit Check</li><li>Criminal Background Check</li><li>Drug <span>Screen    </span></li></ul><p><span><b>Disclaimer</b> </span><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p><p>#fbhotjobs</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Hard-Rock-Hotel--Casino-Tampa/Outlet-Server---Casual-Dining_R859


ext_id: R95
published: 2026-03-23 00:00:00+00:00
title: Beverage Server - Casino Service Bar - PT
location: Seminole Casino Coconut Creek, United States
location_string: Coconut Creek, Florida, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>OUR COMMITMENT TO SERVICE:</b></p><p></p><p>We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.</p><p></p><p><b>JOB DESCRIPTION:</b></p><p></p><p>Serves cocktails to guests throughout the property, ensuring a positive guest experience. Must possess good interpersonal skills.</p><p></p><p><b>QUALIFICATIONS:</b></p><ul><li>High school diploma or GED is required with a minimum of one to two (1 - 2) years of high volume service, or an equivalent combination of education and/or work experience. </li><li>Must possess knowledge of both food and beverage items. Must undergo TIPS Training on a continuous basis. Requires walking and standing for most of shift.</li><li>Must have the manual dexterity to operate a computer and other office equipment.</li><li>Must be able to lift 30 pounds and able to bend, reach and stoop on a limited basis.</li></ul><p><b>WORK ENVIRONMENT:</b></p><p></p><ul><li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li><li>The casino is open 24 hours a day, 7 days a week, 365 days a year.  You may be required to work on any of the days the casino is open including weekends and holidays.</li><li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include <span>close, distance,</span> color, and peripheral vision, depth perception and ability to adjust focus.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino <span>related environmental</span> factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.</li><li>Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending.  </li></ul><p></p><p><b>CLOSING:</b></p><p></p><p>The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.</p><p></p><p>As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:</p><p></p><p></p><ul><li>Credit Check</li><li>Criminal Background Check</li></ul><p></p><p><b>ACKNOWLEDGMENT:</b></p><p></p><p>This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Seminole Casino Coconut Creek (the Company) reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President &amp; General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.</p><p></p><p><i><u><span>Disclaimer</span></u></i> <br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Seminole-Casino-Coconut-Creek/Beverage-Server---Casino-Service-Bar_R95


ext_id: R591
published: 2026-03-23 00:00:00+00:00
title: Player Development Executive Director
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
experience_level: EX
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Under the direction of the Player Development Director, develops and maintains relationships with existing customers through personal contact in order to generate incremental gaming revenues. Develops and maintains new business relationships to increase awareness, drive trial and build customer loyalty.</p><ul><li><span>Maintain relationships and markets for our gaming product and amenities to valued guests and develop new business relationships.</span></li><li><span>Greet guests in the casino and participate in social events and special promotions.</span></li><li><span>Evaluate player ratings to track visits, arrange accommodations and provide complimentaries according to established guidelines.</span></li><li><span>Effectively handle customer complaints and discrepancies in an efficient and courteous manner.</span></li><li><span>Provide special services to include food, beverage, transportation, cross-property events and Player’s Club programs.</span></li><li><span>Achieve predetermined targeted production quotas, profitability goals and other goals provided by management for room occupancy, entertainment events, special events and gaming revenue.</span></li><li><span>Responsible for telemarketing to predetermined active and inactive customers to further develop brand loyalty and visitation and report the results of each.</span></li><li><span>Maintain up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information.</span></li><li><span>Safeguard the confidential nature of all departmental and company records.</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</span></li><li><span>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</span></li><li><span>Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</span></li><li>Other duties as assigned</li></ul><p>QUALIFICATIONS</p><p><span>High school diploma or equivalent required. At least five (5) years casino host /player development experience or five (5) years casino marketing experience or the equivalent combination of education and experience. Must bring extensive existing player relationships (with significant high level players) to this position that will forge new player relations.</span></p><p></p><p><span><b>BENEFITS INCLUDE:</b></span></p><ul><li><span>Medical, Dental, Vision Prescription, Life, Accident, Pet Legal</span></li><li><span>401K with match</span></li><li><span>Paid Time Off</span></li><li><span>Holiday Pay</span></li><li><span>Free Meals, Free Uniforms, Free Parking</span></li><li><span>Discounts at Hard Rock properties around the globe</span></li><li><span>All team members are eligible to participate in the discretionary annual bonus program</span></li><li><span>Training and Leadership development programs</span></li><li><span>Wellness programs including onsite information and fitness seminars</span></li><li><span>Team Member Resource Groups</span></li><li><span>Recognition programs</span></li><li>Salary $100,000 - $120,000</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Player-Development-Executive-Director_R591


ext_id: R536
published: 2026-03-23 00:00:00+00:00
title: Outlet Sous Chef
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u><span>POSITION SUMMARY:</span></u></b></p><p><span> </span></p><p><span>The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Casino service goals.</span></p><p></p><p><b><u><span>ESSENTIAL FUNCTIONS:</span></u></b></p><p><i><span>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</span></i></p><ul><li><span>Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</span></li></ul><ul><li><span>Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives.</span></li><li><span>Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.</span></li><li><span>Maintains department objectives, standards, guidelines and budget to ensure proper management of department.</span></li><li><span>Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget.</span></li><li><span>Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards.</span></li><li><span>Assists in developing menu changes to ensure variety and food quality.</span></li><li><span>Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements.</span></li><li><span>Operates, maintains and oversees operation of all kitchen equipment, including, but not limited to slicers, grinders, patty machines on a daily basis.</span></li><li><span>Attend and participate in meetings, completing follow-up as assigned.</span></li><li><span>Perform work regularly and predictably.</span></li><li><span>Responsible for cleaning and sanitizing work and public spaces.</span></li><li><span>Other duties as assigned.</span></li></ul><p></p><p><b><u><span>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</span></u></b></p><p><i><span>(Related education and experience may be interchangeable on a year for year basis)</span></i></p><p><span> </span></p><p><span>This knowledge and these abilities are typically acquired through a minimum of 8 years progressive food preparation experience, or through the completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least 1 year in a supervisory capacity.</span></p><p></p><p><b><u><span>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</span></u></b></p><ul><li><span>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </span></li></ul><ul><li><span>Must successfully pass background check.</span></li><li><span>Must successfully pass drug screening.</span></li><li><span>Must be at least twenty-one (21) years of age.</span></li><li><span>Must be able to work holidays and weekends, as well as flexible shifts.</span></li></ul><p></p><p><b><u><span>KNOWLEDGE OF:</span></u></b></p><ul><li><span>Pertinent federal, state, and local laws, codes, and regulations.</span></li><li><span>Standard safety and sanitation practices for food and beverage service.</span></li><li><span>Food, food product, food preparation, etc.</span></li><li><span>Standard safety and sanitation practices for food and beverage service.</span></li><li><span>How to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood.</span></li><li><span>Complete understanding of kitchen operations.</span></li><li><span>Demonstrated organizational skills, budgeting experience and full understanding of financials.</span></li></ul><p></p><p><b><u><span>ABILITY TO:</span></u></b></p><ul><li><span>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</span></li><li><span>Communicate clearly and concisely, both orally and in writing.</span></li><li><span>B<span>e flexible to work varying shifts and time schedules as needed.</span> </span></li><li><span>Deliver programs which create a service level of excellence for internal and external guests.</span></li><li><span>Communicate effectively with all levels of team members and outside contacts.</span></li><li><span>Act professionally with a constantly changing internal and external environment.</span></li><li><span>Monitor and control cash flow and security of assets.</span></li></ul><ul><li><span>Link scheduling to customer flow.</span></li></ul><ul><li><span>Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.</span></li><li><span>Use all tools associated with the position including but not limited to knives, slicers and choppers.</span></li><li><span>Review and comprehend recipes and other necessary documentation.</span></li><li><span>Inspect quality of all food items.</span></li></ul><p></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Outlet-Sous-Chef_R536


ext_id: R242
published: 2026-03-23 00:00:00+00:00
title: Steward - Stewarding
location: Hard Rock Casino Rockford, United States
location_string: Rockford, Illinois, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span><span>www.gotoworkhappy.com/benefits</span></span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position reports to the Stewarding Supervisor and is responsible for maintaining kitchen cleaning operations, cleaning pots and grills, washing glasses, dishes, and cutlery, and ensuring restaurants are supplied with clean dishes and silverware according to business needs.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Assist in the kitchen with preparation of products and dish washing and sanitizing to always ensure an adequate supply of dishes and utensils.</li><li>Responsible for the overall cleanliness and appearance of assigned area and kitchen as required. </li><li>Assists in the main kitchen with the preparation of various dishes as required.</li><li>Load all dinner plates, dessert plates, and bowls in proper areas. </li><li>Operate dishwashing equipment.</li><li>Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.</li><li>Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department. Responsible for the preparation and upkeep of food lines and self-service stations.</li><li>Transport all food items from kitchen to respective areas. </li><li>Maintain all beverage areas with all necessary beverages. </li><li>Responsible for cleaning and sanitizing work and public spaces.</li><li>Complete all set-up duties on time. </li><li>Uses proper transfer slips for all items coming and going to the Kitchen. </li><li>Put away and rotate all food storeroom orders. </li><li>Maintains open lines of communications with the Chef and Stewarding Manager.</li><li>Attend and participate in meetings, completing follow-up as assigned.</li><li>Perform work regularly and predictably.</li><li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.</li><li>Other duties as assigned.</li></ul><p></p><p><b><u>NON-ESSENTIAL FUNCTIONS:</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p><i>(Related education and experience may be interchangeable on a year for year basis)</i></p><p></p><p>This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards’ Department.</p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></p><p></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.</li><li>Must successfully pass background check.</li><li>Must be at least eighteen (18) years of age.</li><li>Must have a VALID Driver's License that has not been suspended, denied, or revoked in the past 3 years.</li><li>No Major Violations while operating a vehicle. </li><li>Cannot have two (2) or more at fault accidents or three (3) or more moving violations.</li><li>Drivers of company vehicles must have a valid driver’s license and meet the <span>requirements/standards</span> listed on the Motor Vehicle Permit Application provided by Hard Rock.</li><li>Must be able to work holidays and weekends, as well as flexible shifts. </li></ul><p><b><u>KNOWLEDGE OF:</u></b></p><p></p><ul><li>Pertinent federal, state, and local laws, codes, and regulations.</li><li>All operations of the Stewards’ Department.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><p></p><ul><li>Communicate clearly and concisely, both orally and in writing.</li><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Deliver programs which create a service level of excellence for internal and external guests.</li><li>Ability to communicate effectively with all levels of employees and outside contacts.</li><li>Stand for long periods of time.</li><li>Review and comprehend all necessary documentation.</li><li>Inspect and maintain all areas for which responsible.</li><li>Stock and retrieve supplies as needed.</li></ul><p></p><p><b><u>Pay Range:</u></b></p><p></p>Pay Range: $15 - $20

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Casino-Rockford/Steward---Stewarding_R242


ext_id: R461
published: 2026-03-23 00:00:00+00:00
title: Outlet Host/Hostess - Steakhouse
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b><u>POSITION SUMMARY:</u></b></p><p></p><p>The incumbent in this position is responsible for greeting guests and arranging for prompt seating. The incumbent is responsible for ensuring that guests feel welcome and comfortable in accordance with Hard Rock Bristol service standards.</p><p></p><p><b><u>ESSENTIAL FUNCTIONS:</u></b></p><p><i>(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)</i></p><p></p><ul><li>Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li><li>Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere.</li><li>Provides information on all aspects of Hard Rock Bristol services and facilities to guests.</li><li>Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.</li><li>In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing requests, ensuring guest satisfaction.</li><li>May provide clean china, silverware and glassware upon request from customers.</li><li>May sets up tables with dishes, linen, flatware, etc.</li><li>Attends to customer’s needs/requests, i.e., refilling beverages, condiments.</li><li>Assists wait staff with tray service as needed.</li><li>Attend and participate in meetings, completing follow up as assigned.</li><li>Perform work regularly and predictably.</li><li>Other duties as assigned.</li></ul><p></p><p><b><u>NON-ESSENTIAL FUNCTIONS:</u></b></p><p></p><ul><li>Attend seminars when needed.</li></ul><p></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><p>(Related education and experience may be interchangeable on a year for year basis)</p><p></p><p>These skills and abilities are typically acquired through two months of on-the-job training or through related cashier or host experience.</p><p></p><p><b><u>ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):</u></b></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations.</li><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be twenty-one (21) years of age.</li></ul><p></p><p><b><u>KNOWLEDGE OF:</u></b></p><ul><li>Excellent customer service skills.</li><li>Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.</li></ul><p></p><p><b><u>ABILITY TO:</u></b></p><ul><li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li><li>Be flexible to work varying shifts and time schedules as needed.</li><li>Ability to communicate effectively with all levels of employees and guests.</li><li>Ability to restock needed materials and retrieve dropped items.</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Outlet-Host-Hostess---Steakhouse_R461


ext_id: R431
published: 2026-03-23 00:00:00+00:00
title: Shift Lead, Retail - Executive & Admin
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><ul><li><span>The retail supervisor is responsible for assisting the retail managers with the day-to-day operations of all retail outlets, ensuring guest satisfaction, while contributing to the business growth and ensuring all standards are followed.</span></li></ul><p></p><ul><li><span>Markets retail merchandise to guests.</span></li><li><span>Stock and restock the Retail area to ensure an adequate inventory of all goods</span></li><li><span>Perform cash and/or credit transactions with guests.</span></li><li><span>Maintains current knowledge of rules, regulations, policies, and procedures—including precheck and cashiering procedures</span></li><li><span>Ensures Guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines</span></li><li><span>Promotes positive public/employee relations at all times</span></li><li><span>Maintains a clean, safe, hazard-free work environment within area of responsibility</span></li><li>Continuously provides employees with verbal recognition, direction, and support.</li><li>Motivate employees daily by having a positive attitude and having an open line of communication</li><li>Trains and empowers employees to exercise good judgment to make decisions regarding guest service satisfaction by adhering to company training standards</li><li>Monitors/coaches employees on performance, compliance with procedures, and workload.</li><li>Ensure employees follow safety, sanitation, and security procedures.</li><li>Listens to comments, criticisms, and feedback from customers, employees, and other managers to gain an understanding of areas of strength and opportunity to improve personal/retail performance.</li><li>Assists in opening &amp; closing the retail store as needed.</li><li>Inspects product levels and storage areas to determine if enough product is on hand and to maintain proper storage.</li><li>Organize visual merchandise displays in order to increase foot traffic and sales.</li><li>Assists management with and helps prepare for retail inventory (when applicable).</li><li>Builds the business by thinking of new ways to help promote new programs that will help increase sales and profits</li><li><span>Performs all other related and compatible duties as assigned</span></li><li>GED or High School degree required</li><li>2-4 years of high-volume retail supervisory experience</li><li>Knowledge of inventory, merchandising, and key holder experience</li><li>Proficiency communicating (speaking, reading, and writing) in English is preferred; bilingual is preferred.</li><li>Ability to work a flexible schedule to meet the needs of the business</li></ul><p>BENEFITS INCLUDE:</p><p><b>Hourly Non-Union Positions</b></p><ul><li>Medical, Dental, Vision Prescription, Life, Accident, Pet Legal</li><li>401K with match</li><li>Paid Time Off</li><li>Holiday Pay</li><li>Free Meals, Free Uniforms, Free Parking</li><li>Discounts at Hard Rock properties around the globe</li><li>All team members are eligible to participate in the discretionary annual bonus program</li><li>Training and Leadership development programs</li><li>Wellness programs including onsite information and fitness seminars</li><li>Team Member Resource Groups</li><li>Recognition programs</li><li>Starting Rate: $20.00</li></ul><p></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Shift-Lead--Retail---Executive---Admin_R431


ext_id: R324
published: 2026-03-23 00:00:00+00:00
title: Cage Cashier - Cage Operations
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Under the direction of the Cage Supervisors and above, the Cage Cashier is responsible for the safety and security of company funds and controlling and accounting of funds for the cage and general cashiering windows.  Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner. Must also comply and follow with strict adherence to Internal Control policies and procedures, the company’s Responsible Gaming plan, and state and federal regulations; Which include the Bank Secrecy Act and the Anti-Money Laundering-Title 31 Compliance program.</span></p><ul><li><span>Responsible for the imprest bank issued while performing external guest and in-house monetary transactions. </span></li><li><span>Balance and issue imprest banks issued to F&amp;B and Hotel team members. </span></li><li><span>Enter patron transactions into the company computer system accurately.</span></li><li><span>Prepare paperwork, balance sheets and documents in accordance with the NJ Gaming Regulations and within the guidelines of Internal Controls.</span></li><li><span>Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.</span></li><li><span>Assist the Kiosk bank in replenishing kiosks on the casino floor</span></li><li><span>Assisting Slots in troubleshooting the Kiosk machines</span></li><li><span>Strictly adhere to department policies and procedures in order to maintain the integrity of the Cage operation.  </span></li><li><span>Participate in the daily cage reconciliation process by applying accurate transaction and balancing practices.</span></li><li><span>Comply with Federal Title 31 laws.</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</span></li><li><span>Always promote positive public/team member relations.</span></li><li><span>Maintain a clean, safe, hazard-free work environment within area of responsibility.</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</span></li><li><span>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values. </span></li><li><span>Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</span></li><li><span>Other duties as assigned.</span></li></ul><ul><li><span>High School diploma or equivalent and six (6) months of cash handling experience required. </span></li><li><span>Cage operations experience preferred. </span></li><li><span>Must hold valid CER issued from NJ Gaming Enforcement or able to obtain one.</span></li><li><span>Ability to apply basic math such as addition, subtraction, and multiplication</span></li></ul><p><u><b><span>BENEFITS INCLUDE:</span></b></u></p><ul><li><span>Medical, Dental, Vision Prescription, Life, Accident, Pet Legal</span></li><li><span>401K with match</span></li><li><span>Paid Time Off</span></li><li><span>Holiday Pay</span></li><li><span>Free Meals, Free Uniforms, Free Parking</span></li><li><span>Discounts at Hard Rock properties around the globe</span></li><li><span>All team members are eligible to participate in the discretionary annual bonus program</span></li><li><span>Training and Leadership development programs</span></li><li><span>Wellness programs including onsite information and fitness seminars</span></li><li><span>Team Member Resource Groups</span></li><li><span>Recognition programs</span></li><li><span>Pay rate $20.00 an hour</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Cage-Cashier---Cage-Operations_R324-1


ext_id: R472
published: 2026-03-23 00:00:00+00:00
title: Specialty Banker - Cage Operations
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Under the direction of the cage shift manager, the incumbent is responsible for <span>the assigned bank and for enforcing accounting controls to safeguard the company’s assets.</span></span></p><ul><li><span>Managing assigned bank inventory to include chip bank, main bank, ticket redemption machine bank, and check bank.</span></li><li><span>Process Jackpot transactions for the slot department</span></li><li><span>Ensuring all regulatory requirements are followed and performing cashiering functions as needed.</span></li><li><span>Accountable for the daily reconciliation of the assigned area.</span></li><li><span>Perform other duties as assigned.</span></li><li><span>High school diploma or equivalent required, along with a minimum of one (1) year of related experience or an equivalent combination of education and/or experience. </span></li><li><span>Must have one (1) year of cage, banking, and/or cashiering experience.</span></li></ul><p><b><span><span>BENEFITS INCLUDE:</span></span></b></p><ul><li><span>Medical, Dental, Vision Prescription, Life, Accident, Pet Legal</span></li><li><span>401K with match</span></li><li><span>Paid Time Off</span></li><li><span>Holiday Pay</span></li><li><span>Free Meals, Free Uniforms, Free Parking</span></li><li><span>Discounts at Hard Rock properties around the globe</span></li><li><span>All team members are eligible to participate in the discretionary annual bonus program</span></li><li><span>Training and Leadership development programs</span></li><li><span>Wellness programs including onsite information and fitness seminars</span></li><li><span>Team Member Resource Groups</span></li><li><span>Recognition programs</span></li><li><span>Pay rate: $20.00 an hour.</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Specialty-Banker---Cage-Operations_R472


ext_id: R475
published: 2026-03-23 00:00:00+00:00
title: Front Desk Agent - Hotel Operations
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests.</span></p><ul><li>Warmly greet hotel guests and provide a seamless registration, arrival, and departure process for all guests</li><li>Maintain thorough knowledge of property and local attractions to best advise guests, as well as distributing reading material for guests.</li><li>Communicate with Customer Care for future reservations via telephone calls.</li><li>Assist with booking guest reservations that are walk-ins.</li><li>Respond to guest requests and communicate with other departments as it relates to those requests.</li><li>Provide alternative options to guests if their requests cannot be satisfied.</li><li>Offering bell assistance to each guest upon departure.</li><li>Perform other duties as assigned including, but not limited to, assisting Rooms Control based on coverage and business demands.</li><li>Adhere to all protocols and guidelines as it relates to the property, including wiping down all high-touch surfaces before registering guests.</li><li>Other duties as assigned</li></ul><p></p><p><span><b>BENEFITS INCLUDE:</b></span></p><ul><li><span>Medical, Dental, Vision Prescription, Life, Accident, Pet Legal</span></li><li><span>401K with match</span></li><li><span>Paid Time Off</span></li><li><span>Holiday Pay</span></li><li><span>Free Meals, Free Uniforms, Free Parking</span></li><li><span>Discounts at Hard Rock properties around the globe</span></li><li><span>All team members are eligible to participate in the discretionary annual bonus program</span></li><li><span>Training and Leadership development programs</span></li><li><span>Wellness programs including onsite information and fitness seminars</span></li><li><span>Team Member Resource Groups</span></li><li><span>Recognition programs</span></li><li><span>Pay rate $18.00 hr</span></li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Front-Desk-Agent---Hotel-Operations_R475


ext_id: R262
published: 2026-03-23 00:00:00+00:00
title: Manager, Hotel
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Under the direction of the Senior Front Office Manager, plans and directs the Front Desk and Guest Services, including Bell Services, Recreations, and Self Park operations, to ensure a positive guest experience.</span></p><p><span>This includes but is not limited to personnel, budget performance, and financial controls.</span></p><ul><li><span>Oversees daily work assignments and operations of Front Desk, Bell Services, Recreation, and Self Park.</span></li><li><span>Daily hotel operations include checking daily events and bulletin boards and staying up-to-date on changes, new procedures, and events.</span></li><li><span>Investigates and resolves guest situations such as reservation errors or lost personal belongings.</span></li><li><span>Responsible for quality, consistency, and presentation of all services and products offered to guests and employees.</span></li><li><span>Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.</span></li><li><span>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</span></li><li><span>Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, passion, and dedication.</span></li><li><span>Promotes positive guest/employee relations and retention.</span></li><li><span>Perform other duties as assigned.</span></li><li><span>Other duties as assigned.</span></li><li><span>A high school diploma or equivalent is required, and three (3) years of front office experience in a leadership role or an equivalent combination of education and experience. </span></li><li><span>A bachelor’s degree in hospitality management is preferred.</span></li><li><span>Proficient in hotel front desk software and knowledge of MS Office software programs such as Excel, Word, and Outlook. </span></li><li><span>Good understanding of procedures and practices in the hospitality industry.</span></li><li><span>Excellent written and verbal communication skills.</span></li><li><span>Strong organizational and time management skills.</span></li><li><span>The ability to provide exceptional customer service.</span></li><li><span>Good leadership and training abilities.</span></li></ul><p><span>BENEFITS INCLUDE:</span></p><ul><li>Medical, Dental, Vision Prescription, Life, Accident, Pet Legal</li><li>401K with match</li><li>Paid Time Off</li><li>Holiday Pay</li><li>Free Meals, Free Uniforms, Free Parking</li><li>Discounts at Hard Rock properties around the globe</li><li>All team members are eligible to participate in the discretionary annual bonus program</li><li>Training and Leadership development programs</li><li>Salary $50,000-$60,000</li></ul>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Manager--Hotel_R262


ext_id: R246
published: 2026-03-23 00:00:00+00:00
title: Rooms Controller - Hotel Operations
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><span>Under the direction of the Front Desk Manager / Asst. Manager, the incumbent is responsible for the accurate rating of rooms and ensuring the room rack is always properly adjusted.</span></p><ul><li><span>Checking out any vacant and clean (due out) rooms and changing statuses of rooms in the rack.</span></li><li><span>Communicating and working with Management via email or side-by-side interactions.</span></li><li><span>Communicating via phone or email with Housekeeping, VIP, Accounting, and In Room Dining.</span></li><li><span>Running various reports as assigned including, but not limited to, verifying correct room rates, and emailing them to various departments.</span></li><li><span>Answering and responding to incoming phone calls and Zingle texts to guest requests.</span></li><li><span>Responding to guests checking out via video check-out, or On Demand Video purchases via Sonifi.</span></li><li><span>Offering bell assistance to each guest upon departure and running applicable reports to verify correct room rates.</span></li><li><span>Perform other duties as assigned including, but not limited to, assisting with check-ins based on business demands and / or hotel occupancy.</span></li><li><span>Adhere to all protocols and guidelines as it relates to the property, including wiping down all high-touch surfaces and cleaning room keys for re-use.</span></li></ul><p></p><p><span><b>BENEFITS INCLUDE</b>:</span></p><ul><li><span>Medical, Dental, Vision Prescription, Life, Accident, Pet Legal</span></li><li><span>401K with match</span></li><li><span>Paid Time Off</span></li><li><span>Holiday Pay</span></li><li><span>Free Meals, Free Uniforms, Free Parking</span></li><li><span>Discounts at Hard Rock properties around the globe</span></li><li><span>All team members are eligible to participate in the discretionary annual bonus program</span></li><li><span>Training and Leadership development programs</span></li><li><span>Wellness programs including onsite information and fitness seminars</span></li><li><span>Team Member Resource Groups</span></li><li><span>Recognition programs</span></li><li><span>Pay rate: $19.00 an hour</span></li></ul><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Rooms-Controller---Hotel-Operations_R246


ext_id: R393
published: 2026-03-23 00:00:00+00:00
title: Manager, Retail
location: Hard Rock Hotel & Casino Atlantic City, United States
location_string: Atlantic City, New Jersey, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p>Responsible for the day-to-day operations of all retail outlets, including Rock Shop, Hard Rock Store, and The Cellar, ensuring guest satisfaction while contributing to the business growth and ensuring all standards and legal obligations are followed.</p><ul><li><span>Continuously provides employees with verbal recognition, direction, and support.</span></li><li><span>Motivate employees daily by having a positive attitude and having an open line of communication</span></li><li><span>Trains and empowers employees to exercise good judgment to make decisions regarding guest service satisfaction by adhering to company training standards</span></li><li><span>Monitors/coaches employees on performance, compliance with procedures, and workload.</span></li><li><span>Ensure employees follow safety, sanitation, and security procedures.</span></li><li><span>Listens to comments, criticisms, and feedback from customers, employees, and other managers to gain an understanding of areas of strength and opportunity to improve personal/restaurant performance.</span></li><li><span>Creates and modifies the weekly work schedule to accommodate employees, volume, or other emerging trends.</span></li><li><span>Assists in opening &amp; closing the retail store as needed.</span></li><li><span>Inspects product levels and storage areas to determine if enough product is on hand and to maintain proper storage.</span></li><li><span>Organize visual merchandise displays in order to increase foot traffic and sales.</span></li><li><span>Assist management with, and help prepare for retail inventory (when applicable).</span></li><li><span>Builds the business by thinking of new ways to help promote new programs that will help increase sales and profits.</span></li><li><span>Knowledge of inventory, P&amp;L, and keyholder experience.</span></li><li><span>Five (5) years retail experience preferred.</span></li><li><span>Minimum three (3) years of high-volume management experience.</span></li><li><span>GED or high school degree preferred.</span></li><li><span>Proficiency communicating (speaking, reading, and writing) in English is preferred; bilingual is preferred.</span></li><li><span>Ability to work a flexible schedule to meet the needs of the business.</span></li></ul><p><b><span>BENEFITS INCLUDE:</span></b></p><ul><li>Medical, Dental, Vision Prescription, Life, Accident, Pet Legal, 401K with match</li><li>Paid Time Off</li><li>Holiday Pay</li><li>Free Meals, Free Uniforms, Free Parking</li><li>Discounts at Hard Rock properties around the globe</li><li>All team members are eligible to participate in the discretionary annual bonus program</li><li>Training and Leadership development programs</li><li>Salary starting at $62,000</li></ul><ul></ul><p></p><p></p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Atlantic-City/Manager--Retail_R393


ext_id: R701
published: 2026-03-23 00:00:00+00:00
title: Kitchen Manager
location: Hard Rock Cafe Washington DC, United States
location_string: Washington, District of Columbia, United States
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h3>With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit <a href="http://www.hardrock.com" rel="noopener noreferrer" target="_blank">www.hardrock.com</a>.<br/> </h3><h3>Kitchen Manager is responsible for the overall operations for the back of house and kitchen area of the cafe. In addition, kitchen managers ensure that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Kitchen Manager supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.</h3><ul><li><h3>Demonstrate financial comprehension of Cafe’s budget and P&amp;L.</h3></li><li><h3>Effectively control costs of food and related purchases in alignment with budgeted expectations.</h3></li><li><h3>Manage staff schedules in accordance with the cafe’s budget and forecast models.</h3></li><li><h3>Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements.</h3></li><li><h3>Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards.</h3></li><li><h3>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</h3></li><li><h3>Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service.</h3></li><li><h3>Foster an environment of customer service in which all team members put the guest first in every situation.</h3></li><li><h3>Execute established food standards for overall guest satisfaction that meet or exceed brand standards.</h3></li><li><h3>Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests.</h3></li><li><h3>Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact.</h3></li><li><h3>Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance.</h3></li><li><h3>Support staff development and advancement along well-defined career paths.</h3></li><li><h3>Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team.</h3></li><li><h3>Serve as a Culinary Learning Coach developing, implementing, and executing learning &amp; development programs for all Heart of House employees in order to drive continuous improvement and employee retention.</h3></li><li><h3>Possess a self-motivated approach to his/her own personal and professional growth.</h3></li></ul><h3>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.<br/><br/> </h3><h3>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</h3><ul><li><h3>Minimum 10 years of experience in the hospitality industry inclusive of restaurant culinary operations.</h3></li><li><h3>Possess all local food management and safety certifications.</h3></li></ul><h3>SKILLS</h3><ul><li><h3>Ability to learn and bring "out of the box" ideas to their team.</h3></li><li><h3>Genuine enthusiasm and aptitude for food.</h3></li><li><h3>Excellent verbal and written communication skills.</h3></li><li><h3>High level of business acumen and common sense.</h3></li><li><h3>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</h3></li><li><h3>Must possess strong communication and listening skills, excellent speaking, reading and writing.</h3></li><li><h3>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</h3></li><li><h3>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</h3></li><li><h3>Multiple language abilities a plus, fluency in English required.</h3></li></ul><h3>PHYSICAL DEMANDS</h3><ul><li><h3>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. </h3></li><li><h3>Ability to sit for extended periods of time. </h3></li><li><h3>Ability to make repeating movements of the arms, hands, and wrists.</h3></li><li><h3>Ability to express or exchange ideas verbally and perceive sound by ear.</h3></li><li><h3>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</h3></li><li><h3>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</h3></li><li><h3>Ability to turn or twist body parts in a circular motion.</h3></li><li><h3>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. </h3></li><li><h3>Ability to travel via auto or airplane for long periods of time.</h3></li></ul><h3></h3><h3><span><b>Closing:</b></span></h3><h3><span>Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.  Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.</span><br/> </h3><h3><span><i><b><span>Disclaimer</span></b></i><i><span> </span></i><br/><span>While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).</span></span></h3><h3></h3>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Washington-DC/Kitchen-Manager_R701


ext_id: R628
published: 2026-03-23 00:00:00+00:00
title: Operations Manager
location: Hard Rock Cafe Edinburgh United Kingdom
location_string: Edinburgh, Scotland, United Kingdom
experience_level: MI
language: en
has_remote: False
salary_currency: GBP
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h2><span>The Operations Manager is responsible for departmental P &amp; L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives.</span></h2><h2></h2><h2><span>This is an entry level role similar to that of a floor manager.</span></h2><h2></h2><ul><li><h2><span>Demonstrate financial comprehension of the cafe’s budget and P&amp;L.</span></h2></li><li><h2><span>Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards.</span></h2></li><li><h2><span>Manage labor schedules in line with the cafe’s budget and forecast models.</span></h2></li><li><h2><span>Successfully run a department and/or cost center.</span></h2></li><li><h2><span>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</span></h2></li><li><h2><span>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</span></h2></li><li><h2><span>Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction.</span></h2></li><li><h2><span>Foster an environment of customer service in which all team members put the guest first in every situation.</span></h2></li><li><h2><span>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.</span></h2></li><li><h2><span>Remain an objective observer of the standards of service to ensure guest expectations of the Brand &amp; Cafe are upheld.</span></h2></li><li><h2><span>Ability to engage with guests in regards to music both current and past.</span></h2></li><li><h2><span>Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</span></h2></li><li><h2><span>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.</span></h2></li><li><h2><span>Support staff development and advancement along well-defined career paths.</span></h2></li><li><h2><span>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.</span></h2></li><li><h2><span>Possess a self-motivated approach to their own personal and professional</span></h2></li></ul><h2></h2><h2></h2><h2><span>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</span></h2><h2></h2><h2></h2><h2><span>EXPERIENCE, EDUCATION, AND CERTIFICATIONS</span></h2><ul><li><h2><span>Proven experience within an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.</span></h2></li></ul><h2><span> </span></h2><h2><span>SKILLS</span></h2><ul><li><h2><span>Ability to learn and bring "out of the box" ideas to their team.</span></h2></li><li><h2><span>Genuine enthusiasm and aptitude for serving people.</span></h2></li><li><h2><span>Excellent verbal and written communication skills.</span></h2></li><li><h2><span>High level of business acumen and common sense.</span></h2></li><li><h2><span>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</span></h2></li><li><h2><span>Must possess strong communication and listening skills, excellent speaking, reading and writing.</span></h2></li><li><h2><span>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</span></h2></li><li><h2><span>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</span></h2></li><li><h2><span>Multiple language abilities a plus, fluency in English required.</span></h2></li></ul><h2><span> </span></h2><h2><span>PHYSICAL DEMANDS</span></h2><ul><li><h2><span>Managers are expected to be able to perform the job functions with reasonable accommodation.</span></h2></li></ul><h2><span> </span></h2><h2></h2>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-Edinburgh-United-Kingdom/Operations-Manager_R628-1


ext_id: R613
published: 2026-03-23 00:00:00+00:00
title: Kitchen Manager
location: Hard Rock Cafe London United Kingdom
location_string: London, England, United Kingdom
experience_level: MI
language: en
has_remote: False
salary_currency: GBP
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><h2><span>Position Summary</span></h2><h2>This individual will direct Heart of the House Cafe operations while ensuring that the business is maximizing its potential.  He/She will be responsible for the financial results of the department as well as development and retention of human capital.    </h2><h2></h2><h2><span>Essential Functions</span></h2><h2></h2><h2><b>People</b> - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock</h2><h2><b>Guest Experience</b> - To provide an authentic experience that “rocks” for Hard Rock guests by adhering to proper menu specifications and attention to detail in food quality and presentation</h2><h2><b>Profit</b> - To operate a financially profitable food and beverage business operation</h2><h2><b>Sales</b> - To grow the business by using innovative sales and marketing concepts</h2><h2></h2><h2></h2><h2> N<span>onessential Functions</span></h2><h2></h2><h2>Coordinate operations between departments.</h2><h2>Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.</h2><h2>Present a professional image to employees, guests, clients, owners and investors.</h2><h2>Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.</h2><h2>Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits. </h2><h2>Develop and maintain positive relationships within the business and social community. </h2><h2>Spearhead philanthropic initiatives.</h2><h2>Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.</h2><h2>Maintain low staff turnover rate and high morale.</h2><h2>Operate ethically to protect the image of Hard Rock.</h2><h2>Utilize programs designed to help Save the Planet.</h2><h2></h2><h2><span>Core Competencies</span></h2><h2><b><u>Understanding the Business</u></b> – Business Acumen; Functional/Technical Skills; Customer Focus</h2><h2><b><u>Making Complex Decisions</u></b> – Decision Quality</h2><h2><b><u>Getting Organized</u></b> – Priority Setting;  Time Management</h2><h2><b><u>Getting Work Done Through Others</u></b> – Delegation; Developing Direct Reports; Confronting Direct Reports</h2><h2><b><u>Energy and Drive</u></b> – Drive for Results; Action Oriented</h2><h2><b><u>Keeping on Point</u></b> – Timely Decision Making</h2><h2><b><u>Dealing with Trouble</u></b> – Conflict Management; Managerial Courage</h2><h2><b><u>Inspiring Others</u></b> – Managing Vision and Purpose; Motivating Others; Building Effective Teams</h2><h2><b><u>Managing Diverse Relationships</u></b> – Managing Diversity</h2><h2><b><u>Acting with Honor and Character</u></b> – Ethics and Values; Integrity and Trust</h2><h2><b><u>Being Open and Receptive</u></b> – Listening; Composure; Approachability</h2><h2><b><u>Hiring and Staffing </u></b></h2><h2></h2><h2> R<span>equirements</span></h2><h2></h2><h2><i><span>MINIMUM</span></i></h2><h2>Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on the diversity of human capital. Strong leadership behaviors coupled with the technical skill set to drive the business toward success. Proven track record of making high quality decisions and the ability to make complex decisions. Adherence to health/safety, food safety and alcohol consumption regulations. Applicable standard of education is required.</h2><h2></h2><h2><i><span>LANGUAGE SKILLS</span></i></h2><h2>Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Multiple language abilities a plus, fluency in English required.</h2><h2></h2><h2><i><span>PHYSICAL DEMANDS</span></i></h2><h2>Managers are expected to be able to perform the job functions with reasonable accommodation.</h2>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Cafe-London-United-Kingdom/Kitchen-Manager_R613


ext_id: R496
published: 2026-03-23 00:00:00+00:00
title: Massage Therapist - Spa
location: Hard Rock Hotel & Casino Bristol, United States
location_string: Bristol, Virginia, United States
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p>Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.<span>  </span>To see our fill list of Team Member Benefits please visit our career site: <a href="http://www.gotoworkhappy.com/benefits" rel="noopener noreferrer" target="_blank"><span>www.gotoworkhappy.com/benefits</span></a></p><p></p><p></p><p><b><u>Job Description:</u></b></p><p><b>Overview</b></p><p>The Massage Therapist is responsible for setting up treatment stations, greeting guests and explaining services, conducting pre-treatment consultations, promoting treatment products, and maintaining treatment rooms.</p><p></p><p><b><u>ESSENTIAL JOB FUNCTIONS:</u></b></p><ul><li>Be knowledgeable of spa operations, including treatments, packages, and use of all spa equipment.</li><li>Set up treatment stations, ensuring all products and equipment are present and equipment is in working order. </li><li>Greet guests, confirm services, and escort to treatment room.</li><li>Ensure medical releases are signed, as required.</li><li>Conduct pre-treatment consultations.</li><li>Explain draping procedures to guests and ensure they are followed. </li><li>Conduct treatments.</li><li>Promote and sell treatment products according to guest needs and preferences. </li><li>Ensure treatment rooms and stations are maintained before and after each use, including removing all used linen, removing trash, cleaning and disinfecting surfaces, and restocking supplies. </li><li>Maintain positive and professional communication with all team members. </li><li>Provide recognition to others, including co-workers, supervisors, managers, and directors.</li><li>Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.</li><li>Ensure a healthy and safe work environment for co-workers and guests.</li><li>Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. </li><li>Promote property outlets to guests.</li><li>Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.</li><li>Resolve guest complaints using property procedures.</li><li>Create a positive environment in which all team members have the ability to maximize their potential.</li><li>Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.</li><li>Work as a team, helping all team members to complete the required activities that ensure we deliver Amplified Service.</li><li>Participate in Sound Check meetings on each shift.</li><li>Always smile and offer a warm greeting to all.</li><li>Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.</li><li>Operate ethically to protect the Hard Rock brand. </li><li>Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.</li><li>Perform additional duties as requested by department managers and supervisors.</li><li>Communicate with supervisors and managers to ensure that assigned duties are completed to standard.</li><li>Coordinate operations with other departments, as needed.</li><li>Maintain confidentiality of guest, team member, and company information. </li><li>Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.</li><li>Maintain effective relationships with guests.</li><li>Present a professional image to team members, guests, clients, owners, and investors.</li><li>Maintain confidentiality of guest, team member, and company information.</li><li>Perform general administrative duties.</li><li>Other duties as assigned.</li></ul><p><b>Qualifications</b></p><p><b><u>EDUCATION AND /OR EXPERIENCE REQUIREMENTS:</u></b></p><ul><li>Valid State of Virginia Massage License required.</li><li>Minimum of 2 years’ experience, preferably in a luxury resort spa environment.</li></ul><p><b><u>ADDITIONAL REQUIREMENTS</u></b><b>:</b></p><ul><li>Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations.</li><li>Must successfully pass background check.</li><li>Must successfully pass drug screening.</li><li>Must be at least eighteen (18) years of age or older.</li><li>Must be able to work evenings, weekends, and holidays.</li><li>Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.</li><li>Ability to effectively deal with internal and external guests and team members, some of whom will require high levels of patience, tact, and diplomacy.</li><li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.</li><li>Fluency in English: additional languages preferred.</li></ul><p><b><u>PHYSICAL DEMANDS:</u></b></p><ul><li>Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.</li><li>Ability to make repeating movements of the arms, hands, and wrists.</li><li>Ability to express or exchange ideas verbally and perceive sound by ear.</li><li>Ability to obtain impressions through the eyes.</li><li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li><li>Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.</li><li>Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pound / 50 kilograms.</li><li>Ability to turn or twist body parts in a circular motion.</li><li>Ability to tolerate exposure to heat, cold, chemicals, secondhand smoke, and loud/noisy environment.</li></ul><p><b>Additional Details</b></p><p>DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).</p>

application_url:
https://seminolehardrock.wd503.myworkdayjobs.com/en-US/seminolehardrockcareers/job/Hard-Rock-Hotel--Casino-Bristol/Massage-Therapist----Spa_R496


