# job

ext_id: 555672
published: 2025-05-24 00:00:00+00:00
expired: 2025-05-26 23:30:49.246968+00:00
title: People & Technology Solutions Specialist
location: Chennai - Cambridge Tower, India
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>People &amp; Technology Solutions Specialist<p></p><h3>Job Description</h3><p><b><span>Job title: People &amp; Technology Solutions Specialist</span></b></p><p><br/>This role is in the People &amp; Technology Solution Specialists team which is part of the HR Operations organization (Integrated People Services) of Philips and is responsible for the delivery of high quality, timely, cost effective, common and standardized people services to the business. A team of about 325 HR professionals is delivering HR Services to Philips employees and managers at all stages of the career cycle. Most of our HR Operations employees are employed in one of our 3 regional shared service centers across the world. You will report to the Team Lead Solution Specialists</p><p><b><span>Your role:</span></b></p><ul><li>Provide administrative services in scope of the global HR Information Systems (HRIS) domain focusing on Core HR processes (e.g. Hires/Transfers &amp; Basic Employee data)</li><li>Monitor/analyze data flows between key HR systems</li><li>Participates in continuous improvement (change) projects/ testing activities</li><li>Support new releases of HR Solutions</li><li>Work according to defined standards and policies</li></ul><p><b><span>You are right fit</span></b></p><ul><li>Qualified degree in HR field or other fields from a reputed university and a Min 4+ Years of experience with Business process configuration &amp; functional level experience in Workday HCM is must</li><li>Strong customer orientation and an excellent team player</li><li>Analytical and problems solving skills</li><li>Affinity with HR IT systems</li><li>Strong interpersonal skills and high level of verbal and written communication</li><li>Change agent with good facilitating and project management skills, with a ‘can-do’ mentality</li><li>Advanced knowledge of key MS Office applications (Excel, PowerPoint)</li><li>Good cultural awareness and ability to work with individuals from different cultural <span>backgrounds   </span></li></ul><p></p><p><b><span>About Philips</span></b><br/><span>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.</span></p><p></p><p>At Philips, we provide equal opportunities to <span>all our employees and to all eligible applicants for employment in our company</span>, irrespective of age, color, disability, nationality, race, religion, gender, sexual orientation (LGBTQ +), and all aspects that make individuals unique. Encouraging diversity and fostering inclusion are key to our mission of improving the lives of 2.5 billion people a year by 2030 through meaningful innovation. <span>We have fair, transparent, and clear employee policies which promote diversity and equality, in accordance with currently applicable law. </span>For, we believe that life is better when #youareyou.</p><p><br/><span>• Learn more about </span><a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank"><span>our business</span></a><span>.</span><br/><span>• Discover </span><a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank"><span>our rich and exciting history</span></a><span>.</span><br/><span>• Learn more about </span><a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank"><span>our purpose</span></a><span>.</span><br/><br/><span>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion </span><a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span>here</span></a><span>.</span></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/jobs-and-careers/job/Chennai-ex-Madras/People---Technology-Solutions-Specialist_555672-1


ext_id: 552660
published: 2025-05-26 00:00:00+00:00
title: Developer Pulse Programming Clinical MRI
location: Best - QRI, Netherlands
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>Developer Pulse Programming Clinical MRI<p></p><h3>Job Description</h3><p><b>In this role, you have the opportunity to</b> contribute to MR pulse sequence development in the MR business, working with an international team of software developers to innovate and improve the MR products.</p><p></p><p><b>Your role: </b></p><ul><li>Developing and adapting MR pulse sequences to provide improvements in image quality or new clinical contrasts</li><li>Investigating root causes of customer complaints</li><li>Contributing to regulatory clearance of new products</li><li>Maintaining connections with other groups within Philips as well as external customers, to share knowledge in new applications of MR physics</li><li>Contributing to invention disclosures</li></ul><p></p><p><b>You're the right fit if: </b></p><ul><li>Masters or PhD in Physics, Mathematics, or MR related science</li><li>A minimum of 3 years of experience in MRI</li><li>In-depth understanding of MR physics and experience with pulse sequence software</li><li>Affinity with programming in C++ and/or Python, with an interest in creating high quality software</li><li>Proven innovation ability (e.g. patents, journal papers)</li><li>Fluency in English</li><li>Experience working with multidisciplinary teams</li><li>Creative and innovative with a willingness to take risks in order to create advanced concepts through fast prototyping, and able to engineer these prototypes into solid product designs</li></ul><p></p><p><b>How we work together</b><br/>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br/>Onsite roles require full-time presence in the company’s facilities.<br/>Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a>.</p><p></p><p><span>#LI-EU</span></p><p><span>#LI-OFFICE </span></p><p></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Best/Developer-Pulse-Programming-Clinical-MRI_552660-1


ext_id: 550225
published: 2025-05-26 00:00:00+00:00
expired: 2025-05-31 10:41:35+00:00
title: FPGA Engineer
location: Eindhoven - HTC 37, Netherlands
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>FPGA Engineer<p></p><h3>Job Description</h3><p>At Philips Electronic Systems &amp; IoT (Product and Systems Engineering, I&amp;S), we provide trusted engineering solutions for Philips. The FPGA group is a group of highly experienced and knowledgeable engineers and serves a broad customer base in Philips with centrally managed standardized solutions. We work on FPGA designs in products ranging from IGT systems, MRI systems, patient monitoring devices and many, many more.<br/>To fill the continuous demand of our customers, we are looking for an experienced FPGA engineer who can support us in developing and releasing new solutions to our customers.</p><p></p><p><b>Your role: </b></p><ul><li><p>Design and implement FPGA designs for medical devices.</p></li><li><p>Participate in requirements definition, design, implementation, testing, and release.</p></li><li><p>Ensure the design complies with quality norms and participate in design/code reviews.</p></li><li><p>Apply analytical skills to solve problems using system debug and functional simulation test benches.</p></li><li><p>Participate in requirements definition, design, implementation, testing, and release.</p></li><li><p>Estimate work, contribute to planning, and maintain personal/team backlogs.</p></li><li><p>Document developed designs and report progress in a structured manner.</p></li><li><p>From a competitive salary to good work life balance, a career at Philips comes with all sorts of wonderful benefits.</p></li></ul><p></p><p><b><span>You're the right fit if:</span></b></p><ul><li><p>Bachelor’s or master’s degree in electrical engineering, informatics, or equivalent.</p></li><li><p>Minimum of 5 years of relevant experience in VHDL and/or Verilog coding.</p></li><li><p>Experienced in working with major FPGA vendors and their tools.</p></li><li><p>Proven track record in implementing high-speed design and high-speed interfaces.</p></li><li><p>Strong analytical skills in problem solving using system debug and functional simulation test benches.</p></li><li><p>Skilled in using version control, CI/CD pipelines and regression tests frameworks.</p></li><li><p>Experienced in writing specifications and design documentation.</p></li><li><p>Proven track record working in cross-functional teams.</p></li></ul><p><br/> </p><p><b>How we work together</b><br/><span>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.</span></p><p><br/><b><span>About Philips</span></b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank"><span>our business</span></a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank"><span>our rich and exciting history</span></a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank"><span>our purpose</span></a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span>here</span></a>.</p><p></p><p>#LI-EU</p><p></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Eindhoven/FPGA-Engineer_550225-1


ext_id: 554479
published: 2025-05-26 00:00:00+00:00
expired: 2025-05-31 10:41:34+00:00
title: PtP SME
location: Lodz - Symetris, Poland
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>PtP SME<p></p><h3>Job Description</h3><p><b>Your role:</b></p><ul><li>On- and off-boarding supplier in the SF program globally</li><li>Working with supplier(s) and CITI Bank directly as and when needed</li><li>Coordination with Philips Supplier Finance champion</li><li>Coordination with IT, VMD, and the Treasury team</li><li>Coordinate and support the Operations team with regards to SF as and when needed</li></ul><p><br/><br/><b>You're the right fit if:</b></p><ul><li><b>You have a University degree with at least 4 years of work experience in the P2P/ Accounts Payable,  </b></li><li>You are up to date with a standard knowledge of corporate and local accounting rules &amp; have experience in IFRS accounting and bookkeeping in an international company (AP)</li><li><b>You speak fluently in English</b></li><li>You are a logical thinker with an eye for detail and analytical skills that let you extract various financial data using Excel</li><li>You have work experience with SAP</li><li>Excellent communication and interpersonal skills; ability to collaborate effectively with multiple internal teams (IT, Treasury, VMD, Operations) and external stakeholders (suppliers, banks); customer-oriented approach</li><li>Strong organizational and project coordination skills; ability to manage multiple tasks and deadlines</li><li>Detail-oriented with a proactive and solution-driven mindset</li><li>Familiarity with supplier finance systems and banking platforms</li><li>Ability to work in a dynamic and international environment</li><li>Self-motivated, flexible, and capable of working independently</li></ul><p><br/><b>How we work together</b><br/>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care <a href="https://www.careers.philips.com/global/en/our-culture" rel="noopener noreferrer" target="_blank">here</a>.</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Lodz/PtP-SME_554479


ext_id: 554478
published: 2025-05-26 00:00:00+00:00
title: PtP Specialist
location: Lodz - Symetris, Poland
experience_level: EN
language: en
has_remote: False
description:
<h3>Job Title</h3>PtP Specialist<p></p><h3>Job Description</h3><p><b>As a Purchase to Pay Specialist, you will be a part of Philips Finance regional Hub in Łódź and the Payment Team</b></p><p></p><p><b>Your role: </b></p><ul><li>Monitor and control the entire payment process</li><li>Coordinate payment process in Philips, liaising with Philips Businesses and 3rd party suppliers as appropriate</li><li>Reconcile vendor accounts</li><li>Monitor AP Overdue process and follow up with internal/external stakeholders</li><li>Manage/coordinate local accounts payable and expenses activities</li><li>Act as the first point of contact for payment-related questions of 3rd parties or local organizations</li><li>Initiate and participate in projects or actions to improve the overall performance quality of the P2P process</li><li>Provide relevant reporting, validate data, and analytics</li><li>Internal controls execution</li><li>Initiate and participate in projects or actions to improve the overall performance quality of the P2P process</li></ul><p></p><p><b>Our benefits:</b></p><ul><li>Employment contract</li><li>Annual bonus based on performance achieved  </li><li>Private medical care with the option to extend it to family members  </li><li>Benefit System cards  </li><li>Discount for Philips’ products  </li><li>Wide variety of training &amp; learning opportunities</li><li>Promotion of a healthy lifestyle in the office</li><li>Employee Assistance Program</li></ul><p></p><p><b>You're the right fit if:</b></p><ul><li><b>You are a University graduate with at least 1 year of work experience in the AP/ PtP area,</b></li><li><b>Your English language is at a fluent level, both written &amp; spoken,</b></li><li>Experience with SAP would be a plus</li><li>Computer literacy is essential, and experience in MS Office applications,</li><li>You are <span>a results-oriented</span> and action-oriented individual with good interpersonal and communication skills,</li><li>You have up-to-date standard knowledge of corporate and local accounting rules,</li><li>You are accurate, being able to react quickly, communicative,</li><li>You are experienced in managing multiple projects whilst adhering to strict deadlines.</li></ul><p></p><p><b>How we work together</b><br/>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.</p><p><br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care <a href="https://www.careers.philips.com/global/en/our-culture" rel="noopener noreferrer" target="_blank">here</a>.</p><p></p><p>#LI-EU</p><p>#LI-Office</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Lodz/PtP-Specialist_554478-1


ext_id: 552142
published: 2025-05-25 00:00:00+00:00
title: Field Service Engineer
location: Ra'anana - Hapnina Street, Israel
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>Field Service Engineer<p></p><h3>Job Description</h3><p>As a Field Service Engineer you will provide technical support for MRI System located at customer sites in Israel. Performing installation, upgrade, Previous Maintenance , Corrective Maintenance , Field Change Order with emphasis on customer satisfaction and attention to costs.</p><p></p><p><b><u>Your role:</u></b></p><ul><li>Performing corrective maintenance on MRI equipment at customer sites</li><li>Performing preventive maintenance according to company's policies</li><li>System installations, removals and upgrades</li><li>Supporting Sales activities if required</li><li>Activity reporting according to company's policies</li><li>Team working with other Lines for improving Customer support Satisfaction</li></ul><p></p><p><b><u>You're the right fit if::</u></b></p><ul><li>At least technical education</li><li>At least 5 year of Field service /Customer Support experience</li><li>Experience working with Medical equipment in general or particularly in CT/MRI  – a big advantage</li><li>Ability to work after hours, week-ends and holidays when required.</li><li>Ability to provide Customers training on equipment operation.</li><li>Good English skills</li><li>Good communication and interpersonal skills</li><li>Ability to work in a team and under pressure</li></ul><p><br/><b>How we work together</b><br/>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br/>Onsite roles require full-time presence in the company’s facilities.<br/>Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a>.</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Raananna/Field-Service-Engineer_552142


ext_id: 544117
published: 2025-05-25 00:00:00+00:00
title: Technical Writing lead
location: Ra'anana - Hapnina Street, Israel
experience_level: SE
language: en
has_remote: False
description:
<h3>Job Title</h3>Technical Writing lead<p></p><h3>Job Description</h3><p><b>Job title:</b></p><p>Technical Writing lead</p><p></p><p>Vue PACS and Vue RIS are state of the art image management and radiology data systems provide completely scalable local and wide area software solutions for hospital’s radiology departments.  </p><p></p><p>The Radiology Informatics (RI) R&amp;D Serviceability organization is looking for a leader to take on our Technical Writing team into the future. Addressing all products related customer facing IFUs (user guides), service guidelines documentation and product written knowledge.<br/><b>Your role:</b></p><ul><li>Lead the technical writing and documentation activities.</li><li>Build and suggest modern approach for customer facing product knowledge as well as service documentation.</li><li>Create user documentation, according to the defined processes and quality standards. To represent the user documentation discipline in projects, and to coordinate the user documentation planning in line with the project requirements and deadlines.</li><li>Coordinate and lead a hybrid technical writing team. Plan, distribute, assign and own content delivery.</li><li>Coordinate services with external agencies for tech writing as well as translation services.</li><li>Work in a global organization. Adaptivity to time zones and regions is expected.</li><li>Work closely with Product management and R&amp;D, program leads and product service organization.</li></ul><p><b>You're the right fit if:</b></p><ul><li>Relevant academic degree.</li><li>Minimum 5 years of technical writing experience.</li><li>Team leading or project management experience</li><li>Working in a regulatory products environment – medical preferred.</li><li>Experience working for an enterprise corporate or big organizations – advantage</li><li>Experience with ST4, Jira, TFS – advantage.</li><li>Experience working with translation providers – advantage.</li><li>Out of the box thinking and leadership capabilities.</li><li>Excellent communication skills. Team player</li></ul><p>.<br/><br/><b>How we work together</b><br/>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br/>Onsite roles require full-time presence in the company’s facilities.<br/>Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.<br/><br/>Indicate if this role is an office/field/onsite role.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a>.</p><p></p><p><span>#LI-EU</span><br/><span>#LI-Hybrid</span></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Raananna/Technical-Writing-lead_544117-1


ext_id: 542147
published: 2025-05-23 00:00:00+00:00
title: CRM Manager - Western Europe Personal Health
location: Amsterdam - Philips Center, Netherlands
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>CRM Manager - Western Europe Personal Health<p></p><h3>Job Description</h3><p><b>In this role, you have the opportunity to </b><span> </span></p><p>Be responsible for creating and delivering CRM acquisition, demand generation and loyalty, by leveraging consumer insights to shape personalized journeys and campaigns. You are part of the Consumer Direct WE team and will work closely with Merchandise Managers, Regional Business Unit teams and the Marketing Center of Excellence to drive loyalty and engagement of our members database. You are responsible for managing sales campaigns, reporting performance and driving optimizations across all PH categories.</p><p></p><p>This position is based in The Netherlands. Please apply with your English CV.</p><p></p><p><b>You are responsible for: </b> </p><ul><li><p>Building best in class CRM experiences to increase NPS, retention and loyalty</p></li><li><p>Define and execute acquisition strategy and activities to bring consumers to the Philips CRM database through various channels (including organic, social, apps, product boxes, etc)</p></li><li><p>Localizing, briefing and optimizing CRM campaigns with the aim of driving engagement, conversion, customer lifetime value and sales</p></li><li><p>Working with stakeholders in the BU and Global CRM team, to develop &amp; drive consumer centric and category-relevant journeys that bring engagement and loyalty to the Philips brand</p></li><li><p>Measure and improve on performance of European KPIs on conversion, loyalty, engagement and acquisition (e.g. CLTV, conversion rate, engagement rate, NADRC, CRM Channel campaign performance)</p></li><li><p>Extensive regular analysis of consumer feedback insights via NPS, R&amp;R and other sources to identify issues and new trends and define optimization plans</p></li><li><p>Defining local requirements and (for <span>legal/regulatory/local</span> relevance reasons), UAT and support deployment of tooling on the roadmap</p></li><li><p>Providing audience details and insights on e.g. <span>segmentation  </span></p></li><li><p></p></li></ul><p><b>To succeed in this role, you should have the following skills and experience:</b> </p><ul><li><p>Minimum 3 years of professional experience;</p></li><li><p>Experience in CRM , E-commerce or digital marketing is a plus.</p></li><li><p>Excellent verbal and written communication skills for creating compelling customer communications (storytelling and/or creative writing and/or creative marketing);</p></li><li><p>Ability to understand customer needs and behaviours, and to anticipate and address them.</p></li><li><p>A data driven mindset: Proficiency in analysing customer data to identify trends, preferences, and opportunities. Strong skills in reporting, tracking KPIs, and using data to inform decisions.</p></li><li><p>Ability to manage multiple campaigns, initiatives, and cross-functional projects effectively; Strong organizational skills and attention to detail</p></li><li><p>Experience with Copywriting and Translations is a plus;</p></li><li><p>Ability to respond with speed and agility and to drive creative solutions; </p></li><li><p>A continuous improvement mindset &amp; the ambition to <span>set trends; </span></p></li><li><p>Outgoing and positive personality with excellent communication (verbal and written) and <span>interpersonal skills; </span></p></li><li><p>Fluency in Business English​; Other European languages is a plus.</p></li></ul><p></p><p><b>How we work together</b><br/>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br/>Onsite roles require full-time presence in the company’s facilities.<br/>Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.<br/><br/>This role is an office role.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a>.</p><p></p><p><b><u>Consideration</u></b></p><p>The Corporate Grade of this position may vary due to local grading<br/><br/>#LI-EU</p><p></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Amsterdam/CRM-Manager---Western-Europe-Personal-Health_542147


ext_id: 550377
published: 2025-05-23 00:00:00+00:00
title: Sleep & Respiratory Care Leader EMEA North
location: United Kingdom - Remote Based
experience_level: SE
language: en
has_remote: True
description:
<h3>Job Title</h3>Sleep &amp; Respiratory Care Leader EMEA North<p></p><h3>Job Description</h3><p><b>S&amp;RC EMEA Zone Leader North </b></p><p></p><p><b>Your role:</b></p><ul><li><p>Develop, update, deploy and drive the winning commercial strategies for S&amp;RC EMEA North region (UKI, DACH, Nordics and BeNeLux).</p></li><li><p>Act as the “voice of the market” towards S&amp;RC upstream team and EMEA MT team by spotting market trends and evolutions and being engaged in the constant process of business development.</p></li><li><p>Become active member of S&amp;RC EMEA MT.</p></li><li><p>Drives the overall organizational performance (Sales, Margin and Operational Excellence) of S&amp;RC EMEA North territory and takes corrective actions where/when needed.</p></li><li><p>Coaches and develops the local (UKI, DACH, Nordics and BeNeLux) teams within his/her scope</p></li><li><p>Brings together local teams as well as central EMEA teams to jointly engage and satisfy Customers</p></li><li><p>Develops and maintains effective networks to leverage Philips' position, especially towards Key Opinion Leaders (e.g. prescribers).</p></li><li><p>Ensures appropriate level of cooperation across all functions, businesses and geographies of the organization in order to maximize customer satisfaction and operational performance.</p></li><li><p>Contributes to restoration of S&amp;RC EMEA position post recall, in the managed territories.</p></li><li><p>Develop and drive a trust-based relationship with C-Suite level customers based on deep understanding of customer’s needs and level of authority.</p></li><li><p><b>This role offers you chance to work from home in the United Kingdom and travel across Northern Europe.</b></p></li></ul><p></p><p><b>You’re right for this role if: </b></p><ul><li><p>Previously experiencing work with S&amp;RC portfolio, different go-to-market models across Europe and / or  Global.</p></li><li><p>Previously experiencing management of culturally and geographically diversified teams.</p></li><li><p>Experienced in change management / continuous improvement of the managed teams.</p></li><li><p>Self-motivated and delivering combination of can-do attitude and hands-on approach.</p></li></ul><p>Due to the role working in the healthcare environment, a standard DBS (Disclosure and Baring Service) criminal record check will be required for this role.</p><p>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a> .</p><p></p><p><b>About Philips </b></p><p>We are a health technology company.  We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.</p><ul><li><p>Learn more about our business <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">here</a></p></li><li><p>Discover our rich and exciting history<a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank"> here</a></p></li><li><p>Learn more about our purpose <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">here</a></p></li></ul><p></p><p><b>About Philips UKI </b></p><p>In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant &amp; Mental Health at Work Commitment.  We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability. </p><p></p><p>Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.</p><p>For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this <a href="https://www.philips.com/a-w/about/news/archive/features/2022/20221208-philips-human-rights-report-2022.html" rel="noopener noreferrer" target="_blank">report</a>.</p><p></p><p>#LI-EU</p><p>#LI-Field</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/United-Kingdom---Remote-Based/S-RC-Leader-EMEA-North_550377


ext_id: 554225
published: 2025-05-23 00:00:00+00:00
expired: 2025-06-01 03:46:35+00:00
title: Trade Shopper Marketing Manager
location: Almaty - Manasa str, Kazakhstan
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>Trade Shopper Marketing Manager<p></p><h3>Job Description</h3><p>Main purpose of the job: The Trade shopper marketing is responsible for the design and execution of in-store activities to win shoppers together with our retailers; Trade shopper marketing is a combined role of shopper marketing (design) and trade marketing (execution): Trade marketing - Lead the execution of marketing and sales plan in-store by actively managing the CL activity (marketing) calendar and business relationship with in-store third party provider; Shopper marketing - Grow the Philips brand at retail through shopper and retailer insights generation, channel’s POP strategy development, and creation of insight based shopper activation.<br/><br/><b>Job responsibilities: </b></p><ul><li><p>Manage COOP and BTL budget and fulfill BTL requirement of CMM, sales, and category management; ensure that COOP payments made on time and all supportive documents signed in definite timings;</p></li><li><p>Monitor and improve in-store execution including competitive intelligence at field level;</p></li><li><p>Develop and execute integrated management framework of training, motivate, and retaining promoters and merchandisers;</p></li><li><p>Identify and develop retailer insights (VPH) and shopper insights in priority channels/customers in priority categories with CMM and CMI;</p></li><li><p>Translate retailer insights (VPH) and shopper insights into actionable business opportunities;</p></li><li><p>Provide shopper input in the development of marketing plan with CMM and Account Plan with KAM;</p></li><li><p>Define and prioritize channels based on shoppers insights, aligning it with distribution strategy;</p></li><li><p>Classify and prioritize stores based on channel definition with sales team;</p></li><li><p>Develop point of purchase strategy ( merchandising, service, shopper activation, including assortment and pricing recommendation) per channel for priority categories;</p></li><li><p>Build key account marketing plan jointly with KAM and CMM for partner key accounts;</p></li><li><p>Develop and execute customer specific activities with KAM (promotion, secondary placement, demonstration, retailer's fair and events);</p></li><li><p>Create joint shopper marketing program with priority customers with KAM;</p></li><li><p>Lead in the development of BTL portion in integrated marketing communication campaign;</p></li><li><p>Evaluate promotion effectiveness;</p></li><li><p>To execute other tasks assigned by Trade Shopper Marketing Director, required by business needs.</p></li></ul><p></p><p><b>Job requirements: </b></p><ul><li><p>Competencies/skills for successful performance - Higher Education;</p></li><li><p>Advanced user of Microsoft Office, Excel, Power Point;</p></li><li><p>Fluent English;</p></li><li><p>The position requires regular business traveling to fulfill the job responsibilities specified in this document;</p></li><li><p>The position requires the use of corporate mobile communication to fulfill their job responsibilities.</p></li></ul><p></p><p><br/><b>How we work together</b><br/>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br/>Onsite roles require full-time presence in the company’s facilities.<br/>Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care <a href="https://www.careers.philips.com/global/en/our-culture" rel="noopener noreferrer" target="_blank">here</a>.</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Almaty/Trade-Shopper-Marketing-Manager_554225


ext_id: 555724
published: 2025-05-23 00:00:00+00:00
title: Software Development Lead (Embedded SW)
location: Farnborough – B1, United Kingdom
experience_level: SE
language: en
has_remote: False
description:
<h3>Job Title</h3>Software Development Lead (Embedded SW)<p></p><h3>Job Description</h3><p><b>Software Development Lead (Embedded Linux)</b></p><p>In late January, we announced that Bridgefield Capital signed an agreement to acquire Philips’ Emergency Care business which includes leading brands and products like HeartStart AEDs, Intrepid and DFM100 monitor defibrillators, Tempus monitor and Tempus ALS systems, and Corsium and ECI informatics solutions. We expect the transaction to close at the end of 2025. </p><p></p><p>With Bridgefield’s support and building on our 40+ year legacy of growth and innovation in emergency medical technology, the Emergency Care business will continue passionately pursuing our mission of saving lives, lowering the cost of healthcare, and advancing the science of resuscitation while serving the public access AED, EMS, military, and hospital market segments. </p><p></p><p>In this role and as part of an agile company that has the dedicated resources needed to achieve its strategic goals, you’ll have every opportunity to become a part of the “NewCo” we are forming and grow both personally and professionally and potentially make an even bigger impact on the acute care space – as well as on the consumers, patients and healthcare workers who depend on these innovative life-saving solutions.</p><p><b>Your role:</b></p><ul><li><p>Embedded Software Development: Lead the design, development, and sustainment of embedded software in collaboration with cross-functional teams and external stakeholders.</p></li><li><p>System and Software Support: Provide technical support for customer and product investigations, defect resolution, lifecycle maintenance, and feature enhancements.</p></li><li><p>Process and Documentation: Contribute to software process controls, design documentation, risk management activities, and CAPA processes.</p></li><li><p>Requirements and Architecture: Translate customer and business requirements into robust embedded systems and software architectures, ensuring alignment with product goals.</p></li><li><p>Technical Analysis: Interpret technical documentation such as circuit diagrams and datasheets, and decompose complex designs into integrated electronic, mechanical, and software subsystems.</p></li><li><p>Engineering Excellence: Apply rigorous, science-based engineering practices to design reviews, decision-making, problem solving and verification testing, with a strong focus on risk management and safety.</p></li><li><p>Regulatory Compliance: Ensure adherence to relevant medical device standards (e.g., IEC 60601-1, IEC 60601-2-xx, IEC 62304) and quality procedures necessary for regulatory approvals.</p></li><li><p>Cross-functional Collaboration: Foster strong working relationships across R&amp;D, PMO, product management, operations, regulatory, and quality teams, with a particular focus on coordination with principal software subcontractors.</p></li><li><p>Technical mentorship and guidance: Operate as a technical leader within the team, providing guidance, support and oversight as appropriate</p></li></ul><p></p><ul><li><p>Be sure to speak to your recruiter about all the salary, bonus and benefits on offer.</p></li></ul><p><b>How we work together</b></p><ul><li><p>We believe that we are better together than apart. For this role, this means working in-person at least 3 days per week in our Farnborough, Hampshire office.</p></li></ul><p><b>You’re right for this role if: </b></p><ul><li><p>You have an Engineering degree (or equivalent) in a relevant technical specialty.</p></li><li><p>Your experience has been ideally gained in medical devices, but would also consider other regulated industries (pharma, aerospace, automotive).</p></li><li><p>You have experience leading software development in an embedded Linux environment.</p></li><li><p>You are experienced in embedded electronic / software systems (including comms technologies like TCP/IP, ethernet, USB, WiFi, Bluetooth), software design, object-orientated design, APIs, software quality, IEC 62304.</p></li><li><p>You have worked in product development within an ISO 14971 quality system (preferably including experience of product approvals for EU-MDD, EU-MDR and FDA).</p></li><li><p>You have a flexible attitude, with a willingness to accept and drive change, work within a dynamic environment</p></li><li><p>You are a clear and concise communicator, with the ability to present to a broad range of stakeholders</p></li></ul><p>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a> .</p><p>Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.</p><p>For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this <a href="https://www.philips.com/a-w/about/news/archive/features/2022/20221208-philips-human-rights-report-2022.html" rel="noopener noreferrer" target="_blank">report</a>.</p><p></p><p>#LI-EU</p><p>#LI-Office</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Farnborough/Software-Development-Lead--Embedded-SW-_555724


ext_id: 552942
published: 2025-05-23 00:00:00+00:00
title: Radiology Informatics - Service Readiness Engineer
location: Genoa - B1, Italy
experience_level: EN
language: it
has_remote: False
description:
<h3>Job Title</h3>Radiology Informatics - Service Readiness Engineer<p></p><h3>Job Description</h3><p><span><span><b>Vue PACS</b> è un software di </span><span>gestione</span><span> delle </span><span>immagini</span><span> </span><span>che</span><span> </span><span>fornisce</span><span> </span><span>soluzioni</span><span> PACS </span><span>locali</span><span> e su </span><span>larga</span><span> scala per </span><span>ospedali</span><span> e </span><span>istituzioni</span><span> </span><span>correlate</span><span>. </span><span>Questa</span><span> </span><span>tecnologia</span><span> </span><span>archivia</span><span>, </span><span>distribuisce</span><span>, </span><span>recupera</span><span> e </span><span>visualizza</span><span> </span><span>immagini</span><span> e </span><span>dati</span><span> da tutte le </span><span>modalità</span><span> e i </span><span>sistemi</span><span> </span><span>informativi</span><span> </span><span>ospedalieri</span><span>. <b>Vue RIS </b>è un sistema </span><span>progettato</span><span> per </span><span>migliorare</span><span> il </span><span>flusso</span><span> di </span><span>lavoro</span><span> della </span><span>radiologia</span><span>.</span></span><span><span> </span></span><br/><span><span>Questi </span><span>prodotti</span><span> </span><span>forniscono</span><span> </span><span>una</span><span> </span><span>soluzione</span><span> </span><span>avanzata</span><span> e</span><span>d</span><span> </span><span>una</span><span> </span><span>tecnologica</span><span> </span><span>integra</span><span>ta</span><span> con </span><span>le</span><span> Cartelle </span><span>Cliniche</span><span> </span><span>Elettroniche</span><span> (EMR), i </span><span>Sistemi</span><span> </span><span>Informativi</span><span> di </span><span>Radiologia</span><span> (RIS)/</span><span>Sistemi</span><span> </span><span>Informativi</span><span> </span><span>Ospedalieri</span><span> (HIS) e i broker </span><span>Health</span><span> </span><span>Level</span><span> Seven (HL7) per </span><span>acquisire</span><span> </span><span>informazioni</span><span> </span><span>demografiche</span><span> e </span><span>cliniche</span><span> dei </span><span>pazienti</span><span>. Il sistema si </span><span>connette</span><span> anche </span><span>alle</span><span> </span><span>modalità</span><span> di </span><span>radiologia</span><span> per </span><span>acquisire</span><span> </span><span>immagini</span><span> </span><span>cliniche</span><span> da vari reparti </span><span>ospedalieri</span><span>. Vue PACS e RIS sono </span><span>prodotti</span><span> </span><span>chiave</span><span> </span><span>nel</span><span> </span><span>reparto</span><span> di </span><span>radiologia</span><span>.</span></span><span> </span></p><p><span> </span></p><p><b><span>Il </span><span>tuo</span><span> </span><span>ruolo</span></b><span><span>:</span></span><span> </span></p><ul><li><p><b><span>Miglioramento</span><span> della </span><span>Servibilità</span><span> del </span><span>Prodotto</span></b><span><span>: </span><span>Raccogliere</span><span> feedback e</span><span>d</span><span> </span><span>identificare</span><span> </span><span>opportunità</span><span> di </span><span>miglioramento</span><span> per </span><span>ottimizzare</span><span> la </span><span>servibilità</span><span> del </span><span>prodotto</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Materiali Go-to-Market</span></b><span><span>: </span><span>Creare</span><span> e </span><span>rivedere</span><span> </span><span>materiali</span><span>, </span><span>inclusa</span><span> la </span><span>documentazione</span><span> di </span><span>servizio</span><span>, la </span><span>documentazione</span><span> per il </span><span>cliente</span><span> e</span><span>d</span><span> i </span><span>pacchetti</span><span> di </span><span>formazione</span><span> per </span><span>soluzioni</span><span> </span><span>on-premise</span><span> e cloud.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Test e </span><span>Validazione</span><span> del </span><span>Servizio</span></b><span><span>: </span><span>Eseguire</span><span> i piani di test e </span><span>validazione</span><span> come </span><span>esperto</span><span> di </span><span>servizio</span><span> per </span><span>garantire</span><span> la </span><span>qualità</span><span> del </span><span>prodotto</span><span> e la </span><span>sua</span><span> </span><span>prontezza</span><span> per la </span><span>commercializzazione</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Coordinamento</span><span> del </span><span>Servizio</span><span> </span><span>Globale</span></b><span><span>: </span><span>Coordinare</span><span> e </span><span>verificare</span><span> i piani e le </span><span>attività</span><span> del </span><span>servizio</span><span> a </span><span>livello</span><span> </span><span>mondiale</span><span> con la </span><span>comunità</span><span> </span><span>globale</span><span> di Servizio </span><span>durante tutto</span><span> il </span><span>ciclo</span><span> di vita del </span><span>prodotto</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Piano di </span><span>Supporto</span><span> al </span><span>Prodotto</span><span> per il </span><span>Cliente</span><span> </span><span>(CSPP)</span></b><span><span>: </span><span>Aggiornare</span><span> e </span><span>mantenere</span><span> il CSPP</span><span> (</span></span><span><span>Customer Support Product Plan</span></span><span><span>)</span><span> per </span><span>garantire</span><span> </span><span>informazioni</span><span> di </span><span>servizio</span><span> </span><span>accurate</span><span> e </span><span>aggiornate</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Formazione</span><span> del </span><span>Servizio</span></b><span><span>: </span><span>Definire</span><span> i </span><span>requisiti</span><span> di </span><span>formazione</span><span> del </span><span>servizio</span><span> per i </span><span>prodotti</span><span> o </span><span>programmi</span><span> </span><span>assegnati</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Installazioni</span><span> First of Kind (FOK)</span></b><span><span>: </span><span>Gestire</span><span> le </span><span>installazioni</span><span> FOK come </span><span>esperto</span><span> del </span><span>prodotto</span><span> e </span><span>fornire</span><span> feedback </span><span>preziosi</span><span> </span><span>agli</span><span> stakeholder.</span></span><span> </span></p></li></ul><p><span> </span></p><p><b><span>Sei</span><span> il </span><span>candidato</span><span> </span><span>giusto</span><span> se </span><span>hai</span></b><span><span>:</span></span><span> </span></p><ul><li><p><b><span>Formazione</span></b><span><span>: Laurea o Master in Informatica, Ingegneria Tecnica o campo </span><span>correlato</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Esperienza</span></b><span><span>: 1-3 anni di </span><span>esperienza</span><span> in </span><span>ingegneria</span><span> di </span><span>servizio</span><span>/</span><span>tecnica</span><span> </span><span>nel</span><span> </span><span>settore</span><span> </span><span>sanitario</span><span> o in </span><span>organizzazioni</span><span> </span><span>aziendali</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Esperienza</span><span> </span><span>nell'operazione</span><span> di software cloud</span></b><span><span> </span><span>– </span><span>preferibile</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><b><span>Conoscenza</span><span> </span><span>Linguistica</span></b><span><span>: </span><span>Competenze</span><span> in lingua inglese, </span><span>oltre</span><span> </span><span>all'italiano</span><span>.</span></span><span> </span></p></li></ul><p></p><p></p><p><u>Chiediamo di inviare il CV in inglese.</u></p><p></p><p><b>Come lavoriamo insieme</b></p><p>Crediamo che insieme siamo piú forti che separati. Per i team che lavorano in ufficio questo significa lavorare in presenza almeno 3 giorni alla settimana.</p><p></p><p><b>Informazioni su Philips</b></p><p>Siamo un'azienda di tecnologia sanitaria. Abbiamo sviluppato tutta la nostra attività in base alla convinzione che ogni essere umano è importante e non ci fermeremo finché tutte le persone di tutto il mondo non avranno accesso all'assistenza sanitaria di qualità che tutti noi meritiamo. Il lavoro dei tuoi sogni può contribuire a migliorare la vita degli altri.</p><p><br/>• Scopri di piú sulla <a href="http://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">nostra attivitá</a><br/>• Scopri <a href="http://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">la nostra storia intensa e appassionante</a><br/>• Scopri di piú sulla <a href="http://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">nostra missione</a></p><p></p><p><span>Se sei interessato a questo ruolo e hai molte, anche se non tutte, le esperienze necessarie, ti invitiamo a candidarti. Potresti essere comunque il candidato giusto per questa o altre opportunità di lavoro in Philips. Scopri di più sul nostro impegno per la diversità e l'inclusione <a href="http://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">qui.</a></span></p><p></p><p>#LI-EU</p><p><span><span><span><span><span>#RadiologyInformaticsItaly</span></span></span></span></span></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Genoa/Radiology-Informatics---Service-Readiness-Engineer_552942


ext_id: 553876
published: 2025-05-23 00:00:00+00:00
title: Technical Support Specialist
location: Genoa - B1, Italy
language: en
has_remote: False
description:
<h3>Job Title</h3>Technical Support Specialist<p></p><h3>Job Description</h3><p><b>Technical Support Specialist</b><br/><span>You will be act as subject matter expert providing support and working on the resolution of escalated cases in Radiology Informatics systems <b>(RIS - PACS)</b> in Europe.</span><br/> </p><p><b>Your role:</b></p><ul><li><span>You will work with high innovative software solutions in <b>Radiology Informatics</b>, resolving technical barriers that are critical to improving diagnosis of patients and saving people lives. Your will m</span><span>ake the most of your technical and analytical skills to <b>troubleshoot </b></span><b><span>informatics</span></b><span><b> solutions</b> at any level (HW, SW, Database, Network)</span></li><li><span>In this highly collaborative and customer oriented role, you will work directly with our customers in Europe in solving technical issues based on escalated cases, collaborating with all our Customer Service organization and working with R&amp;D teams to improve solutions. </span></li><li><span>This role offers you the opportunity to be part of one of the highest competent European Customer Service teams, responsible for Europe HCIS (<b>Healthcare Information Solutions</b>) Incident and Problem Management, based in our Informatics Hub in Genoa.</span></li></ul><p></p><p><b>You're the right fit if you have:</b></p><p></p><h3><span><b>Educational background &amp; Experience: </b></span></h3><ul><li>Master or bachelor degree of Science in Informatics, Biomedical Engineering or an equivalent combination of related experience and education.<span>  </span></li><li><span>You have acquired 2-3 years of experience in Informatics, especially as systems administrator.<span>  </span></span></li></ul><h3></h3><h3><b><span><span>Technical &amp; Soft Skills:</span></span></b></h3><ul><li><span><b>IT infrastructure</b> components including Servers, Storage Appliances, Network Appliances, Security Appliances and the related technologies</span></li><li><span><b>Data Base </b>(Oracle/SQL), Microsoft 2012/2016/2019 Server, Hyper-V technologies</span></li><li><span>IT related medical standards: e.g., <b>DICOM</b>, Health Level Seven (<b>HL7</b>), and (<b>IHE</b>) Integrating the Healthcare Enterprise (preferred)</span></li><li><span>Excellent oral and written communication skills in <b>English</b> and passion about customer success and problem solving. </span></li></ul><p></p><p><b>How we work together</b><br/>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.</p><ul><li>Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.</li><li>Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.</li><li>Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.</li></ul><p><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a>.</p><p></p><p>#LI-EU</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Genoa/Technical-Support-Specialist_553876


ext_id: 549389
published: 2025-05-23 00:00:00+00:00
title: Lifecycle management Design Quality Engineer
location: Best - QP, Netherlands
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>Lifecycle management Design Quality Engineer<p></p><h3>Job Description</h3><p>In this role, you will play a vital part in IGT Systems' mission to swiftly deliver high-quality products that enhance patient care. With the support of data scientists, you will be instrumental in maintaining launched designs by developing data analytics solutions to improve the quality of IGT fixed systems.</p><p><br/><b>Your role:</b></p><ul><li><p>The role focuses on driving the development of data analytics solutions and overseeing the operational implementation of dashboards across various areas, including systems, software, and parts monitoring. Utilize post-market and factory quality data for analytics and statistical reporting to assess product performance and drive quality improvements.</p></li><li><p>To own the data analytics solution, serving as the critical link between the business owner and data scientists and engineers, to ensure all design quality requirements and criteria are met.</p></li><li><p>You will collaborate with the data scientists and engineers in the development and validation of data, such as usability, reliability, performance, supportability, manufacturability, localizability, safety, security, privacy, serviceability, sustainability, and costs</p></li><li><p>Execute timely quality engineering tasks, including assessing product design, reviewing test results and other performance data during change processes, and ensuring compliance through regular reviews and audits.</p></li></ul><p><br/><b>You're the right fit if: </b></p><ul><li><p>Master’s degree in Mechanical Engineering, Electronics Engineering, Science or equivalent</p></li><li><p>3-5 years of experience in Quality Engineering, Safety Engineering, R&amp;D Engineering or equivalent</p></li><li><p>Prior experience in a complex technical industry is required</p></li><li><p>Experience or affinity with handling large data sets and applying data analytics</p></li><li><p>Excellent communication skills with clarity and confidence, ensuring effective coordination and the ability to set and manage priorities efficiently.</p></li></ul><p></p><p><b>How we work together</b><br/>We believe that we are better together than apart. For this office-based teams, it means working in-person at least 3 days per week.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <span><a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span>here</span></a></span> .</p><p></p><p></p><p>LI-OFFICE</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Best/Lifecycle-management-Design-Quality-Engineer_549389


ext_id: 544438
published: 2025-05-23 00:00:00+00:00
title: Senior Project Manager - Circular Lifetime Solutions
location: Best - QS, Netherlands
experience_level: SE
language: en
has_remote: False
description:
<h3>Job Title</h3>Senior Project Manager - Circular Lifetime Solutions<p></p><h3>Job Description</h3><p><b><span>In this role, you have the opportunity to</span></b></p><p>Drive transformational change across all businesses and regions through the deployment of strategic projects and programs supporting SPS (Service Parts Supply Chain), RSS (Repair Sustainability Services) and CE (Circular Equipment) portfolios.</p><p></p><p><b><span>You are responsible for</span></b></p><p>Project managing strategic projects which support the Customer Lifetime Solutions (CLS) organization. Projects include global service part warehouse deployments, IT system deployments, Optimizing supply chains including tariff management, service repair supplier transitions, post merger integrations and circular equipment transformations.</p><p></p><p><b><span>You are a part of</span></b></p><p>A diverse global dynamic team managing strategic projects across service parts, repair and circular equipment domains.</p><p></p><p><b><span>To succeed in this role, you should have the following skills and experience</span></b></p><ul><li><p>Bachelors or Master’s Degree.</p></li><li><p>Minimum 5 years experience in project management with appropriate PM certifications.</p></li><li><p>Goal/result oriented. Driving for Results is essential criteria of the role.</p></li><li><p>Demonstrated Stakeholder management expertise.</p></li><li><p>Excellent presentation skills with experience of presenting to executive management.</p></li><li><p>Experience of working in a global role preferred.</p></li><li><p>Experience of working with third parties preferred.</p></li><li><p>Experience in Change Management.</p></li><li><p>Conceptual thinker with hands-on ability to execute.</p></li><li><p>Willing to travel as required.</p></li><li><p>Self motivated and directed.</p></li><li><p>Flexibility regarding work timelines/ business needs associated with working in a global team.</p></li></ul><p></p><p><b>How we work together</b><br/>We believe that we are better together than apart. This is an office based role, this means working in-person at least 3 days per week.</p><p></p><p><b><span>About Philips</span></b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank"><span>our business</span></a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank"><span>our rich and exciting history</span></a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank"><span>our purpose</span></a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank"><span>here</span></a>.</p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Best/Senior-Project-Manager---Circular-Lifetime-Solutions_544438-1


ext_id: 550380
published: 2025-05-23 00:00:00+00:00
title: Design Quality Engineer - Products & Systems
location: Best - QP, Netherlands
experience_level: SE
language: en
has_remote: False
description:
<h3>Job Title</h3>Design Quality Engineer - Products &amp; Systems<p></p><h3>Job Description</h3><p>In this role, you will set Quality and Reliability targets for IGT Systems medical products, ensuring they deliver high quality and reliability to improve patient lives. Beyond defining these targets, you will leverage your expertise in Quality and Reliability engineering to coach and support project teams, guiding them toward successful implementation. As a trusted advisor, you will provide strategic oversight and guidance on quality and reliability engineering matters.</p><p></p><p><b>Your role:</b></p><ul><li><p>Develop comprehensive Quality plans encompassing all stages of the product lifecycle, ensuring alignment with Quality Plan design.</p></li><li><p>Validate key design inputs like useability, reliability, performance, supportability, manufacturability, localizability, safety, security, privacy serviceability, sustainability, and costs.</p></li><li><p>Provide effective oversight of Quality Plan execution, risk management activities, and all design-related processes throughout the product lifecycle.</p></li><li><p>Lead quality related problem-solving initiatives related to product quality and reliability, proactively addressing challenges and driving improvements.</p></li><li><p>Utilize post-market data for analytics and statistics to report on the product’s performance, providing feedback to manufacturing, suppliers, and design teams, while initiating field actions when necessary.</p></li><li><p>Serve as the key contact for project teams, ensuring that all product design quality requirements are clearly defined and met at each project milestone.</p></li><li><p>Make significant contributions to the integration of reliability engineering principles within medical device development activities.</p></li></ul><p></p><p><b>You're the right fit if:</b></p><ul><li><p>Bachelor’s degree in Electronics Engineering, Mechanical Engineering, Science, or a related field.</p></li><li><p>Minimum of 8 years of experience in quality engineering, design quality or reliability engineering. Prior experience in R&amp;D is an added advantage</p></li><li><p>Proven experience working within highly regulated environments, ensuring compliance with industry standards and regulations.</p></li><li><p>Strong expertise in risk management and FMEA activities (preferred).</p></li><li><p>DfSS Green Belt or Black Belt certification is a plus.</p></li><li><p>Excellent communication skills, strong team player and coaching skills.</p></li></ul><p></p><p><b>How we work together</b><br/>We believe that we are better together than apart. For this office-based team, it means working in-person at least 3 days per week.<br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a>.</p><p></p><p></p><p></p><p><span>LI-OFFICE</span></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Best/Design-Quality-Engineer---Products---Systems_550380


ext_id: 544241
published: 2025-05-23 00:00:00+00:00
title: Senior Design Quality Engineer - Products & Systems
location: Best - QP, Netherlands
experience_level: SE
language: en
has_remote: False
description:
<h3>Job Title</h3>Senior Design Quality Engineer - Products &amp; Systems<p></p><h3>Job Description</h3><p>In this role you have the opportunity to define and drive Quality and Reliability targets for IGT Systems medical products, ensuring they meet high-performance standards and reliability expectations. Provide expert guidance and coaching to project teams, offering strategic insights on quality and reliability engineering. Work closely with post-market teams to gather insights from fielded products and collaborate with R&amp;D to implement design improvements that enhance product quality.<br/><br/><b>Your role:</b></p><ul><li><p>Drive and oversee the holistic strategy for patient and user safety, quality, and reliability, ensuring confidence in product and service performance before market release.</p></li><li><p>Guide and support R&amp;D teams in driving and implementing the design control processes and best practices from across the industry. Wok with the subject matter experts and process owners to improve the processes where required.</p></li><li><p>Work with the R&amp;D teams on developing the requirements, test strategies (including statistical sampling methods) and traceability requirements - including usability, reliability, performance, safety and quality</p></li><li><p>Provide strategic oversight of Quality Plan execution, risk management activities, and all design-related processes throughout the product lifecycle.</p></li><li><p>Lead quality-related problem-solving initiatives, addressing challenges proactively.</p></li><li><p>Leverage post-market performance data to drive necessary design and process improvements in close collaboration with cross-functional teams.</p></li><li><p>Serve as the subject matter expert for project teams and business functions, advising on Design Control processes and ensuring all design quality requirements meet standards at every project milestone.</p></li></ul><p></p><p><b>You're the right fit if: </b></p><ul><li><p>Master’s degree in Electronics Engineering, Mechanical Engineering, Science, or a related field.</p></li><li><p>Minimum of 12 years of experience in quality engineering, design quality or reliability engineering. Prior experience in R&amp;D is an added advantage.</p></li><li><p>Proven experience working within highly regulated environments, ensuring compliance with industry standards and regulations.</p></li><li><p>Skilled in utilizing various analytical and data-driven tools to support quality and reliability processes.</p></li><li><p>Strong expertise in risk management and FMEA activities (preferred).</p></li><li><p>DfSS Green Belt or Black Belt certification is a plus.</p></li><li><p>Strong ability to collaborate across cross-functional teams while effectively engaging and influencing senior-level stakeholders to drive strategic alignment and decision-making.</p></li><li><p>Excellent communication skills, problem solving skills and coaching skills.</p></li></ul><p><br/><b>How we work together</b><br/>We believe that we are better together than apart. For this office-based team, it means working in-person at least 3 days per week.</p><p></p><p><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a>.</p><p></p><p></p><p></p><p></p><p>LI-OFFICE</p><p>LI-EU</p><p></p><p></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Best/Senior-Design-Quality-Engineer---Products---Systems_544241


ext_id: 555676
published: 2025-05-23 00:00:00+00:00
expired: 2025-06-01 03:46:48+00:00
title: People Partner
location: Lodz - Symetris, Poland
experience_level: MI
language: en
has_remote: False
description:
<h3>Job Title</h3>People Partner<p></p><h3>Job Description</h3><p>As <b>a People Partner based in Łódź,</b> you are responsible for delivering professional guidance and expert advice to People Leader Partners, People Leaders and PPS on HR related topics, ensuring compliance with country labor law and organizational policies. In the role, you will focus on delivering consistent and high-quality HR service, and you will act as a key driver of employee and labor relations strategies, contributing to organizational stability and a positive employee experience.</p><p><br/><b>Your role:</b></p><ul><li><p>Interacts with the Management Board, and executes on the resolutions of the Management Board. If relevant, interacts with relevant external institutions and audits while ensuring related internal and external communications.</p></li><li><p>Ensure commercial offices are operating in line with evolving local labor law requirements, develop and lead nationalization programs. Monitor and ensure adherence</p></li><li><p>Ensure legally required benefits and Health and Well-being initiatives are provided</p></li><li><p>Execute on relevant Crisis Management Team decisions related to People matters in Poland commercial</p></li><li><p>Advise and execute on M&amp;A, divestitures, shifts to Partners and reorganizations impacted local teams</p></li><li><p><span>Responsibility for overseeing all topics related to Licence to Operate in the Country </span></p></li></ul><p></p><p><b>Employee Relations</b></p><ul><li><p>Provide professional guidance and support for performance improvement plans (PIP) ensuring adherence to local policies and best practices</p></li><li><p>Oversee and manage absence and sick leave cases, collaborating with People Leaders to ensure compliance with legal and organizational requirements. If required, engage with authorities and experts (internal or external) on sick leave-related cases.</p></li><li><p>Handle disciplinary and grievance cases, ensuring accurate documentation and timely resolution with fairness and consistency</p></li><li><p>Conduct and support GBP investigations</p></li><li><p>Act as a point of escalation for complex employee relations matters, providing resolutions that balance compliance with business and employee needs.</p></li><li><p>Address and provide advisory support on rewards-related questions, ensuring alignment with local guidelines and internal equity</p></li></ul><p></p><p><b><span>Labor Relations</span></b></p><ul><li><p>Act as a representative or governor in legally required councils such as Social Fund, H&amp;S, Pension, etc.</p></li><li><p>Bring specialized expertise in specific labor relations domains, workforce transition, or compliance with regional labor laws.</p></li><li><p>May lead negotiations with local social partners: employee representatives and work councils, ensuring outcomes align with organizational goals while maintaining constructive relationships</p></li><li><p>May provide expert advice on implications and execution of Collective Labor Agreements, ensuring compliance with agreements and in alignment with organizational goals.</p></li><li><p>Ensure consistent application of HR and labor relations policies and practices across the organization.</p></li><li><p>Monitor adherence to local labor laws, escalating potential risks to appropriate stakeholders.</p></li><li><p>Ensure compliance and check of holiday balances to ensure they get taken in time</p></li><li><p>Organize for government funding support where applicable on people functions initiatives (training, diversity, etc.)</p></li><li><p>Drive merit-based hiring and inclusive practices and ensure compliance with local employment legislation, including equal employment opportunity where applicable</p></li><li><p>Obtain Legal and WC approval to enable local implementation of sales incentives</p></li><li><p>Supported by Rewards Services, structure local grading based on collective contract and WC negotiation. Consult on merit adjustments during ACR and salary increases.</p></li><li><p>Support local Audit readiness, GBP self assessment, DEKRA, SOX investigations.</p></li></ul><p><br/><b>You're the right fit if:</b></p><ul><li><p>5+ years of experience in HR experience with a strong focus on employee relations, labor relations and compliance in a multinational or complex organizational environment</p></li><li><p><span>Bachelor's in areas such as People Management, Change Management, HR Processes or equivalent</span></p></li><li><p>Knowledge of employment laws, labor regulations with experience ensuring compliance and advising people leaders on evolving legal or local requirements</p></li><li><p>Strong ability to handle complex employee relations cases, including performance improvement plans (PIPs), disciplinary actions, grievances and sick leave cases, with a resolution mindset</p></li><li><p>Experience partnering with social partners and committees based on the labor code</p></li><li><p>Ability to advise and execute on workforce transitions, including M&amp;A, divestments, outsourcing and reorganizations at the country level</p></li><li><p>Proven stakeholder management and communication skills, with the ability to influence across multiple levels of people leaders</p></li></ul><p><br/><b>How we work together</b><br/><span>We believe that we are better together than apart. </span></p><p><span>For our office-based teams, this means working in-person at least 3 days per week.</span><br/><br/><b>About Philips</b><br/>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br/>• Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>.<br/>• Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>.<br/>• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>.<br/><br/>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" rel="noopener noreferrer" target="_blank">here</a>.</p><p></p>

application_url:
https://philips.wd3.myworkdayjobs.com/en-US/Internal-Job-Postings-List-for-Philips-Contingent-Workers/job/Lodz/People-Partner--Lodz-site-_555676


ext_id: R0012787
published: 2025-05-23 00:00:00+00:00
title: WWW Utilities Installer Repairer Supervisor I - Department of Public Works
location: 2695 W Franklin St, United States
language: en
has_remote: False
salary_currency: USD
description:
<p><b>POSTING DATE: 5/23/2025</b></p><p><br/><b>Salary Range: $57,978.00 - 89,998.00 Annually</b></p><p><br/><b>Our Benefits      </b></p><p>                                <br/>The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&amp;D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: <a href="https://humanresources.baltimorecity.gov/hr-divisions/benefits" rel="noopener noreferrer" target="_blank"><span>https://humanresources.baltimorecity.gov/hr-divisions/benefits</span></a></p><p><br/><b>Get to Know Us </b></p><p><br/>Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team!</p><p><br/><b>Job Summary:</b></p><p><br/><b>CLASS DEFINITION</b></p><p><br/>A Utilities Installer and Repairer Supervisor I oversees and participates in the construction, installation, maintenance and repair of water mains, service pipes, fire hydrants, water meters, main extensions, sanitary house connections, manholes, wastewater pipes, mains, storm drains and related appurtenances of the water distribution and wastewater collection systems. Work of this class involves supervising utility maintenance, equipment operation and laboring personnel.</p><p><br/>Incumbents receive moderate supervision from a technical superior. Employees in this class work a five-day workweek including evenings, weekends and holidays on a rotating basis, and are subject to 24-hour call-back on a rotating basis and as required for emergencies or held over until properly relieved or for emergencies. Work is performed outdoors where incumbents are exposed to inclement weather and traffic. Work requires strenuous physical exertion including frequent bending, stooping, crawling, reaching and pushing and pulling of heavy objects.</p><p><br/><b>MINIMUM QUALIFICATIONS:</b><br/><b>On or before the date of filing the application, each candidate must:</b><br/>    <br/><b>EDUCATION: </b>Have graduated from an accredited high school or possession of a GED certification.<br/><b>AND <br/>EXPERIENCE: </b>Have three (3) years of experience in the construction, installation, maintenance and repair of a water distribution system or storm water and wastewater collection system including one (1) year of such lead responsibilities as assigning, reviewing and approving the work of others<br/><br/><b>LICENSES, REGISTRATIONS AND CERTIFICATES:  </b><br/>Have a valid Maryland Class C Non-Commercial driver’s license or an equivalent driver’s license and eligible to obtain a Baltimore City driver’s permit.</p><p></p><p><span>YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH APPLICATION AT TIME OF APPLYING. PROVISIONAL DRIVER’S LICENSE ARE NOT ACCEPTABLE.</span></p><p><br/>** Some positions in this class may be required to possess a valid Maryland Class B Commercial driver's license, or an equivalent out-of-state driver's license acceptable to the Office of Risk Management.</p><p><br/><b>NOTE:</b> All employees may be required to obtain within six months of hire, and maintain, a certificate indicating that they have successfully completed the Temporary Traffic Control Manager’s training course in accordance with the specifications of the Maryland State Highway Administration of the Department of Transportation.</p><p><br/>Employees hired or promoted into this classification after March 1, 2015, will be required as a condition of employment:</p><p><br/>•    To apply within 30 days to obtain a temporary State of Maryland Wastewater Collection Class C2 or Water Distribution Class D1 Certifications as issued by the State of Maryland Board of Waterworks and Waste Systems Operators. Proof of temporary licenses must be submitted to the supervisor and Human Resources within six months of hire. </p><p><br/>•    To obtain and maintain Permanent State of Maryland Wastewater Collection Class C2 or Water Distribution Class D1 Certifications issued by the State of Maryland Board of Waterworks and Waste Systems Operators within three years from the date of hire/promotion.<br/>** Failure to obtain or maintain certifications may result in demotion or termination of employment</p><p><br/><b> **APPLICATION DEADLINE: </b>Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. </p><p><br/><b>KNOWLEDGE, SKILLS AND ABILITIES:</b><br/>•    Knowledge of the tools, materials and equipment used in the construction, maintenance and repair of water mains, service pipes, water meters and related appurtenances of the water distribution system and of the storm water and wastewater systems.<br/>•    Knowledge of the methods, techniques, standards, tools and equipment used in street and highway maintenance and repair work.<br/>•    Knowledge of safety regulations with regard to utility maintenance and repair work.<br/>•    Ability to install, maintain and repair water mains, service pipes, water meters and related appurtenances of the water distribution system and of the storm water and wastewater systems.<br/>•    Ability to read and interpret plat drawings.<br/>•    Ability to train new employees.<br/>•    Ability to enforce utility maintenance and repair work related safety regulations.<br/>•    Ability to prepare reports accounting for production activity; performance evaluations documenting employees’ work performance; reports substantiating work performance problems; and reports accounting for work activity.<br/>•    Ability to direct the work of subordinate personnel.<br/>•    Ability to schedule work and meet changing priorities.<br/>•    Supervisory ability.</p><p></p><p>Additional Information </p><p><br/><b>Background Check    </b>    </p><p>                               <br/><b>NOTE:</b> Those eligibles who are under final consideration for appointment class will be required to authorize the release of criminal conviction information.</p><p><br/><b>Probation </b><br/>All people, including current City employees, selected for this position must complete a mandatory six-month probation. </p><p><br/><b>Eligibility </b><br/>Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.                                                             <br/><b>Education Accreditation </b><br/>Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. </p><p><br/><b>Selection Process </b><br/>All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.</p><p><br/>Examination Process<br/> <br/>Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.</p><p>The examination will consist of a rating of your education, training, and experience as presented in your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application. </p><p></p><p>Your Recruiter: Katrina Bayton </p><p><br/>If you have any questions please contact Katrina Bayton, Recruitment &amp; Talent Acquisition Specialist II via email at <span><span>Katrina.Bayton1@baltimorecity.gov.</span></span></p><p><br/>Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application. </p><p><br/><b>BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER</b></p>

application_url:
https://baltimorecity.wd1.myworkdayjobs.com/en-US/External/job/2695-W-Franklin-St/WWW-Utilities-Installer-Repairer-Supervisor-I---Department-of-Public-Works_R0012787


ext_id: R0012792
published: 2025-05-23 00:00:00+00:00
title: Purchasing Coordinator (NCS) - Mayor's Office of Employment Development
location: Charles L. Benton, Jr. Building, United States
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><b>THIS IS A NON-CIVIL SERVICE POSITION</b></p><p></p><p><b>Salary Range: </b></p><p><b>$45,092.00 - $79,312.00 / Annually</b></p><p></p><p><b>Starting Pay: </b></p><p><b>$45,092.00 / Annually</b></p><p></p><p><b>Our Benefits</b><span>                                              </span>  </p><p></p><p>The Office of Employee Benefits manages the City's health and welfare benefits plans for employees, retirees, and eligible dependents. The city offers medical, prescription drug, dental, vision, optional life, AD&amp;D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: <a href="https://humanresources.baltimorecity.gov/hr-divisions/benefits" rel="noopener noreferrer" target="_blank"><span>https://humanresources.baltimorecity.gov/hr-divisions/benefits</span></a></p><p></p><p><b>Get to Know Us</b></p><p>Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! <span>                             </span>  </p><p></p><p><b>Job Summary:</b>  </p><p></p><p>The Mayor’s Office of Employment Development (MOED) coordinates and directs workforce development initiatives responsive to the needs of Baltimore City employees and job seekers to enhance and promote the local economy.  At MOED, we view our mission broadly to deliver economic justice to our city! To us, economic justice means creating an equitable workforce system for all residents, especially those who have been generationally and systemically disadvantaged, one that is responsive to their needs and ensures viable economic opportunities. Our vision is for every City resident to maximize his/her career potential, and all employers have the human resources to grow and prosper – a workforce system that works.</p><p></p><p>The Purchasing Coordinator supports the agency’s purchasing operations by compiling and processing data required for procurement transactions through the City of Baltimore’s procurement system and the agency’s internal requisition platform. This role plays a key part in ensuring the timely and accurate acquisition of goods and services in compliance with budgetary and procurement guidelines.</p><p></p><p><b>Essential Functions:</b></p><ul><li>Compile necessary data to process forms and specifications for procurement transactions for the agency through the City of Baltimore Procurement system and internal requisitions through the agency's internal system.</li><li>Monitors budget accounts, makes necessary adjustments, and notifies agency personnel of the availability of funds and funding limits for purchasing commodities and services.</li><li> Contacts vendors to obtain and verify shipment of goods, and to ensure receipt of all partial shipments when the order is not shipped in one lot.</li><li> Obtains bid proposals from vendors and recommends the purchase of commodities and services; corrects requisitions using actual bid pricing from estimates.</li><li>Responds to inquiries regarding purchasing transactions from agency personnel.</li><li>Other duties as assigned.</li></ul><p></p><p><b>Minimum Qualifications:</b><span>       </span>  </p><p></p><p><b>Education:</b> Have an associate’s degree from an accredited college or university.</p><p></p><p><b>AND</b> </p><p></p><p><b>Experience:</b> Have one year of experience in processing and expediting the purchase of Commodities or services.</p><p></p><p><b>OR</b> </p><p></p><p><b>Equivalency Notes: </b>Have an equivalent combination of education and experience. </p><p></p><p><b>Knowledge, Skills, &amp; Abilities:</b> </p><ul><li>Government procurement policies, procedures, and regulations.</li><li>Office and purchasing procedures</li><li>Techniques of expensing and processing the purchase of commodities and services.</li><li>Knowledge of procurement systems</li><li>Communicate effectively orally and in writing</li><li>Adapt to evolving systems and changes in procurement regulations</li><li>Work independently while also collaborating effectively with cross-functional teams</li><li>Maintain effective working relationships with others</li><li>Expedite the purchase of commodities and services</li><li>Analyze procurement data and reconcile discrepancies.</li><li>Develop and maintain organized records of procurement activities</li><li>Data entry and transaction processing with high attention to detail.</li><li>Written and verbal communication, especially when interacting with vendors and internal staff.</li><li>Time management and the ability to prioritize tasks in a deadline-driven environment.</li><li>Microsoft Office Suite (especially Excel and Outlook) for communication and tracking.</li></ul><p></p><p><b>Additional Information</b> </p><p></p><p><b>Background Check</b><span>                                                </span>  </p><p>Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. </p><p></p><p><b>Probation</b> </p><p>All persons, including current City employees, selected for this position must complete a mandatory six-month <span>probation.                    </span>  </p><p></p><p><b>Financial Disclosure</b> </p><p>This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.  </p><p></p><p>Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. </p><p></p><p><b>BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER</b> </p>

application_url:
https://baltimorecity.wd1.myworkdayjobs.com/en-US/External/job/Charles-L-Benton-Jr-Building/Purchasing-Coordinator--NCS----Mayor-s-Office-of-Employment-Development_R0012792


ext_id: JR00111708
published: 2025-05-26 00:00:00+00:00
title: Delivery Manager
location: Asia Service Centre Philippines
experience_level: MI
language: en
has_remote: False
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><p><b>Job Purpose</b></p><p>  </p><p>Overall responsible for planning, execution, monitoring and control of modernization initiatives/projects for the distribution management platform, with keen situational awareness and adaptability, seamlessly adjusting strategies in a dynamic work environment.</p><p>  </p><p><b>Major Accountabilities</b></p><p></p><p><b>Delivery Management</b></p><ul><li>Leads the project teams in analyzing the business needs and assessing potential solutions, preparing and confirming the project scope, cost, schedule, risks, determining appropriate governance structure and project methodology, building the project team, and obtaining approval of the project stakeholders</li><li>Proactively seeks direction and support from the steering committee to approve change, resolve issues, address risks, or take corrective actions, when necessary</li><li>Provides timely and accurate status reports to the team, platform owner, project sponsor, steering committee, PMO, and other members of management</li><li>Effectively monitors both actual and forecasted effort and costs against the budget and plan</li><li>Orchestrates proper capacity planning to ensure efficient resource utilization</li><li>Ensures Program of Work is updated in a timely manner </li><li>Enables planning and execution, including requirements definition, design, development, testing, implementation and warranty support, working closely with Scrum Masters, Business Systems Analysts, <span>Designers/Architects,</span> Developers, Testers, <span>Infrastructure/Tools/Service</span> Analysts, and Interfacing Application Resources</li><li>Ensures that all project components are delivered on time, on budget, based on agreed scope, and with quality</li><li>Identifies, analyzes and prioritizes project risks and impact of risks to the project  </li><li>Complies with organizational project process and documentation requirements</li><li>Ensures that appropriate and effective escalation processes are defined and executed</li><li>Serves as escalation point for Scrum Masters, SMEs, Tech and QE Leads</li><li>Reviews with the project team, opportunities for improvement on future releases  </li><li>Vendor contracting and management</li></ul><p>   </p><p><b>Resource Management </b> </p><ul><li>Acquires, develops, manages, and mentors resources within the team  </li><li>Ensures development and training needs of resources are understood and documented, and appropriate trainings are scheduled and tracked</li><li>Ensures that resource assignments are in line with career development and individual aspirations</li><li>Conducts performance evaluations for team members and manage high and low performers <span>appropriately  </span></li><li>Cascades all policies and procedures, strategies, information and other concerns to resources</li><li>Ensures resource productivity, utilization and general <span>performance  </span></li></ul><p><span>     </span></p><p><b>Education and Experience</b></p><ul><li>College/University Degree in Computer Science, Engineering, Mathematics or <span>Management  </span></li><li>10+ years of experience in IT, with at least 5 years as IT Project or Delivery Manager</li><li>Must have business systems analysis or developer background</li><li>Experience in Insurance, Banking, Finance or Distribution Applications</li><li>Significant experience in agile framework, managing team of teams, but still learned in waterfall methodology</li><li>Knowledge and/or experience with SAFe framework</li><li>Experience with vendor engagements such as managed services, managed capacity or staff augmentation</li></ul><p></p><p><b>Core Soft/Transferable Competencies Required </b> </p><ul><li>Adaptability</li><li>Agility</li><li>Decisiveness</li><li>Communication</li><li>Tolerance for Stress</li><li>Coaching and People Development</li><li>Delegating <span>Responsibility/Holding</span> People Accountable</li><li>Managing Courageously</li><li>Leadership</li><li>Negotiation Skills</li><li>Influencing Skills</li><li>Work Standards/Quality Orientation</li><li>People Management Skills</li><li>Positive Work Attitude</li></ul><p>  </p><p></p><p><b>Job Category:</b></p>Project Management - Systems<p></p><p><b>Posting End Date:</b></p>30/07/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Taguig-City-National-Capital-Region-Manila/Delivery-Manager_JR00111708


ext_id: JR00110836
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 05:25:22+00:00
title: Contact Center Representative
location: Portland, United States
language: en
has_remote: True
salary_currency: USD
description:
<p>Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.</p><p></p><p><a href="https://www.sunlife.com/us/en/" rel="noopener noreferrer" target="_blank">Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. </a> </p><p></p><p><b>Job Description: </b></p><p><b>Location:</b> We support US flexible working arrangements in the contiguous 48 states.  </p><p>  </p><p>At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America. </p><p></p><p><b>The opportunity:</b> </p><p>Contact Center Representatives are responsible for answering inbound calls from multiple toll-free lines for various client companies. You will resolve basic inquiries, such as for Leaves of Absence and Disability, referring more complicated questions to the appropriate area for support. It is also the responsibility of Contact Center Representatives to provide claims-related administrative assistance. All interactions will give you the opportunity to make a difference in the lives of our clients on a daily basis. </p><p></p><p>Call Center Hours  </p><p>8:00am – 8:00pm EST, Monday – Friday (no weekends are required) </p><p></p><p><b>How you will contribute:</b> </p><ul><li>Drive timely resolution of various call types, creating a positive client <span>experience.  </span></li><li>Document calls in a clear and concise <span>manner.   </span></li><li>Engage other departments, when needed, to address complex service issues.  </li><li>Maintain an understanding of the different clients, products, and department functions. </li></ul><p></p><p><b>What you will bring with you:</b> </p><ul><li>Client focused mindset and an empathetic approach toward <span>others.   </span></li><li>Confidence to handle escalated calls and deliver exceptional service.  </li><li>Your energy to thrive in a fast-paced environment. </li><li>An ability to multi-task across various technology <span>platforms.  </span></li><li>A desire to work collaboratively with a diverse range of people. </li><li>Prior customer service or contact center experience. </li></ul><p></p><p>Minimum PC Speed Requirements</p><p><span>Download:         </span> <b>30 Mbps or higher</b></p><p>Upload: <span>              </span> <b>15 Mbps or higher</b></p><p><span>Latency/Ping:   </span> <b>The lower the better but at ideally below 50ms</b></p><p>Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you. </p><p>  </p><p>Not ready to apply yet but want to stay in touch? <a href="https://pages.beamery.com/sunlifecareers/page/join-us-canada" rel="noopener noreferrer" target="_blank">Join our talent community</a> to stay connected until the time is right for you! </p><p></p><p><b>Life is brighter when you work at Sun Life</b> </p><ul><li>Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical, and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&amp;D insurance as well as disability programs and more </li><li>Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account  </li><li>A flexible work environment with a friendly, caring, collaborative and inclusive culture  </li><li>Great Place to Work® Certified in Canada and the U.S.  </li><li>Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running </li></ul><p>  </p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. </p><p>  </p><p>Salary Range: $37,900 to $51,200</p><p></p><p>At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.</p><p></p><p>Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at <a href="http://www.sunlife.com/us" rel="noopener noreferrer" target="_blank">www.sunlife.com/us</a> to learn more.</p><p></p><p>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.</p><p></p><p>#LI-remote</p><p></p><p></p><p></p><p>Not ready to apply yet but want to stay in touch?   <a href="https://pages.beamery.com/sunlifecareers/page/join-sunlife-us" rel="noopener noreferrer" target="_blank">Join our talent community</a> to stay connected until the time is right for you! </p><p></p><p>We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.</p><p></p><p><b>Life is brighter when you work at Sun Life</b></p><p>At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&amp;D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our <a href="https://www.sunlife.com/us/en/about/careers/our-benefits/" rel="noopener noreferrer" target="_blank">benefits</a> and <a href="https://www.sunlife.com/us/en/about/inclusion-at-sun-life/recognition-and-partnerships/" rel="noopener noreferrer" target="_blank">recognition</a> within our communities.</p><p></p><p><span><span>We will </span>make reasonable accommodation<span>s</span> to <span>the </span>known physical or mental limitation<span>s</span> of otherwise-qualified individuals with disabilities or special disabled veterans<span>,</span> unless the accommodation would impose an undue hardship on the operation of our business. Please email <a href="mailto:thebrightside@sunlife.com?subject=thebrightside%40sunlife.com" rel="noopener noreferrer" target="_blank"><span><span>thebrightside@sunlife.com</span></span></a> to request an accommodation.</span></p><p></p><p>For applicants residing in California, please read our employee <a href="https://www.sunlife.com/sl/pslf-united-states/en/privacy/respecting-your-privacy-in-the-united-states/privacy-policy-and-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">California Privacy Policy and Notice.</a></p><p></p><p><span>We do not require or administer lie detector tests as a condition of employment or continued </span><span>employment.</span></p><p></p><p>Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.</p><p></p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p></p><p><b>Job Category: </b></p>Call Centre<p></p><p><b>Posting End Date: </b></p>29/05/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Portland-ME/Contact-Center-Representative_JR00110836


ext_id: JR00111631
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 05:25:22+00:00
title: Data Analyst
location: Sun Life Toronto One York, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><p><b><u>About the role:</u></b></p><p>Reporting within the Strategy &amp; Analytics team, the Data Analyst is responsible for reviewing large quantities of data to help generate value for a variety of functions, develop enhanced personalized reporting, produce innovative and effective methods of analyzing data using a variety of mathematical models, performing ongoing and periodic analysis of SLGI’s block of business, and testing and reporting related to sales activity across our various sales partners.</p><p></p><p><b><u>What will you do?</u></b></p><ul><li>Data engineering and pipeline management (Data ingestion, ETL management)</li><li>Create stock reporting for internal audiences</li><li>Work with stakeholders to understand data needs and provide actionable solutions</li><li>Ensure data accurate, integrity, and consistency across databases and reporting systems</li></ul><p></p><p><b><u>What do you need to succeed?</u></b></p><ul><li>3-5 years of experience in related data analytics and report building roles.</li><li>Successful completion of B.Sc. Computer Science, Mathematics, Stats, Engineering or applicable program.</li><li>Strong research, problem solving, and analytical skills.</li><li>Proven application or utilization of AWS in a business environment</li><li>Excellent communications skills to provide simplified explanations of complex analytical methodologies.</li><li>Strong Mutual Fund and Market Based Insurance product knowledge.</li><li>Keen aptitude for learning new programs and programming languages quickly</li><li>Ability to work independently and as a member of a team.</li><li>Experience balancing multiple projects.</li><li>Knowledge of data governance principles and processes</li></ul><p><b>Preferred Skills</b></p><ul><li>Knowledge of the investment operations lifecycle, including trade processing, settlement, reconciliation, portfolio accounting, and compliance.</li><li>Strong experience and knowledge of individual financial service industry on a greater scale (knowledge of mutual funds, segregated funds, exchange-traded funds (ETFs), SMAs, etc.)</li><li>Experience with Python, R, Tableau</li><li>Experience with CRM tools or Salesforce specifically</li></ul><p><b>Unique Requirements:</b></p><ul><li>Some travel may be required.</li><li>Extra hours may be required during the quarter-end reporting periods and during periods with high mutual fund trading volumes.</li></ul><p></p><p><b><u>What's in it for you?</u></b></p><ul><li>Hybrid work environment</li><li>A friendly, collaborative, and inclusive culture</li><li>15 vacation days per year</li><li>Flexible Benefits from the day you join to meet the needs of you and your family</li><li>Pension, stock and savings programs to help build and enhance your future financial security</li><li>The opportunity to move along a variety of career paths with amazing networking potential</li><li>Access to our Global Learning Centre, available 24/7 for your learning needs</li><li>Wellness programs that support the three pillars of your health – mental, physical and financial</li></ul><p><b>Recent Awards:</b></p><ul><li>We are honoured to be recognized as a 2022, 2023 and 2024<b> Best Workplaces in Canada</b> by Great Place to Work® Canada</li><li>Great Place to Work® list for <b>Best Workplaces for #HybridWork</b> 2022</li><li>Great Place to Work® list for <b>Best Workplaces for Professional Development in Canada</b> 2022</li><li>Named “<b>Best Places to Work</b>” by Glassdoor, 2021 and 2023</li></ul><p></p><p><span>The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. </span></p><p></p><p>Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.</p><p></p><p>Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to <a href="mailto:thebrightside@sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p><p></p><p>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.</p><p></p><p>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</p><p></p><p><b>Salary Range:</b></p>58,000/58 000 - 97,000/97 000<p></p><p><b>Job Category:</b></p>Advanced Analytics<p></p><p><b>Posting End Date:</b></p>29/05/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Toronto-Ontario/Data-Analyst_JR00111631


ext_id: JR00110831
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 05:25:22+00:00
title: Disability Payment Administrator - Bilingual
location: Sun Life Montreal Metcalfe, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><p><b>Start date: July 7, 2025</b></p><p><b>Location : Hybrid</b><br/> </p><p>Are you passionate and actively looking to contribute to the health of Canadians? Do you want to be part of our journey in developing the next greatest digital experience? As a leading provider of health benefits in Canada, Sun Life supports the health care needs of millions of Canadians. In Group Disability, our mandate is to assist our Clients, both employees and employers, in the relentless pursuit of better health.</p><p></p><p><b>What will you do?</b></p><ul><li><p>Process Plan Member Update Forms and extend Disability benefits</p></li><li><p>Help clients through the CPP/QPP Application process</p></li><li><p>Follow up with clients for part time earnings</p></li><li><p>Prepare and close LTD files that reach expiry</p></li><li><p>Review and update Power of <span>Attorney/Authorization</span> information</p></li><li><p>Address and EFT changes</p></li><li><p>Investigate returned mail</p></li><li><p>Handle inbound and outbound calls</p></li><li><p>Create an environment that promotes team member accountability and autonomy</p></li><li><p>Represent Sun Life professionally, internally and externally, and work well with partners and clients</p></li><li><p>Identify and suggest opportunities for process improvements</p></li></ul><p></p><p><b>What do you need to succeed?</b></p><ul><li><p>Stellar customer service skills that puts the client first</p></li><li><p>Demonstrate active listening skills towards our Plan Members and Plan Sponsors</p></li><li><p>Exceptional time management and organizational skills</p></li><li><p>Outstanding communication skills – written and verbal </p></li><li><p>Thrive in a fast paced, high-volume production environment</p></li><li><p>Ability to take initiative and demonstrate sound judgement</p></li><li><p>Show resilience when taking on new responsibilities or handling difficult situations</p></li><li><p>Commitment and excitement towards continuous learning – every challenge is a new opportunity for growth</p></li><li><p>Teamwork and collaboration</p></li><li><p><span>Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.</span></p></li><li><p>Occasional over time is required during periods with high incoming volumes in order to meet client expectations</p></li></ul><p></p><p><b>What’s in it for you?</b></p><ul><li><p>Opportunities to learn new skills, grow and move into different roles</p></li><li><p>Comprehensive training program with virtual classroom and ongoing learning to be set up for success</p></li><li><p>Trusting, diverse and inclusive working environments</p></li><li><p>Supportive leadership who’s focused on your success and well-being</p></li><li><p>Continuous improvements that focus on enhancing your work and our clients’ experience #makeadifference</p></li><li><p>Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities</p></li><li><p>We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:</p><ul><li><p>Comprehensive benefits</p></li><li><p>Wellness programs, benefits and health incentives</p></li><li><p>Paid vacation based on experience and additional days to support family care and personal emergencies</p></li><li><p><b><span>Permanent postings will also include:</span></b></p><ul><li><p><span>Retirement &amp; stock investment  </span></p></li><li><p><span>Pay for performance reward</span></p></li><li><p><span>Time off for enrichment experiences through a Sabbatical program</span></p></li><li><p><span>Investment in not-for-profit organizations that are important to you</span></p></li></ul></li></ul></li></ul><p></p><p><b><span>#LI-Hybrid</span></b></p><p></p><p><span>The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. </span></p><p></p><p>Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.</p><p></p><p>Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to <a href="mailto:thebrightside@sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p><p></p><p>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.</p><p></p><p>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</p><p></p><p><b>Salary Range:</b></p>43,500/43 500 - 58,700/58 700<p></p><p><b>Job Category:</b></p>Claims - Life &amp; Disability<p></p><p><b>Posting End Date:</b></p>30/05/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/Montreal-Quebec/Disability-Payment-Administrator---Bilingual_JR00110831


ext_id: JR00109206
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 05:25:23+00:00
title: Provider Operations Representative, DentaQuest
location: DQ Milwaukee WI, United States
language: en
has_remote: False
salary_currency: USD
description:
<p>Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.</p><p></p><p><a href="https://www.sunlife.com/us/en/" rel="noopener noreferrer" target="_blank">Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. </a> </p><p></p><p><span>DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.</span></p><p></p> <br/><p><b>Job Description: </b></p><p><b>Location:</b> Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK. </p><p></p><p><b>The Opportunity:</b><br/>The Provider Operations Representative handles taking a new provider application from receipt to inclusion on directory along with ongoing updates. </p><p></p><p><b>How you will contribute:</b></p><ul><li>Accurate and timely entry of provider data including provider applications and contract information, status changes, and payee changes</li><li>Verifying all the credentialing criteria for practitioners that have applied to the network</li><li>Initial and re-credentialing and follow up with practitioners as needed to obtain information for the credentialing process </li></ul><p></p><p><b>What you will bring with you:</b></p><ul><li>High School Diploma or equivalent.</li><li>1 year job related experience</li><li>Good communication skills.</li><li>Ability to work without supervision.</li><li>Excellent oral and written communication skills.</li><li>Efficient PC skills (Word, Excel, Outlook, Work Flow Software, Time Tracking Systems).</li><li>Ability to learn new software programs quickly.</li><li>Ability to prioritize and organize multiple tasks.</li><li>Ability to remain organized with multiple interruptions.</li><li>Good customer service and problem resolution skills.</li><li>Ability to navigate websites needed for credentialing purposes.</li><li>Ability to adapt to a constantly changing environment.</li><li>Ability to work in excess of 40 hours in a week.</li><li>Required to attend additional training as requested/deemed necessary.</li><li>Previous experience working with files or the collection and coordination of data preferred.</li><li>Knowledge of Dental terminology preferred.</li></ul><p></p><p></p><p></p><p>Salary Range: $39,300 - 53,100<br/>At our company, we are committed to pay transparency and equity.  The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable.  Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location.  In addition to your base salary, this position is eligible for a discretionary annual incentive awarded based on your individual performance as well as the overall performance of the business.  We are dedicated to creating a work environment where everyone is rewarded for their contributions. </p><p></p><p></p><p></p><p>Not ready to apply yet but want to stay in touch?   <a href="https://pages.beamery.com/sunlifecareers/page/join-sunlife-us" rel="noopener noreferrer" target="_blank">Join our talent community</a> to stay connected until the time is right for you! </p><p></p><p>We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.</p><p></p><p><b>Life is brighter when you work at Sun Life</b></p><p>At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&amp;D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  We’re proud to be recognized in our communities as a top employer.  Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.  Visit our website to learn more about our <a href="https://www.sunlife.com/us/en/about/careers/our-benefits/" rel="noopener noreferrer" target="_blank">benefits</a> and <a href="https://www.sunlife.com/us/en/about/inclusion-at-sun-life/recognition-and-partnerships/" rel="noopener noreferrer" target="_blank">recognition</a> within our communities.</p><p></p><p><span><span>We will </span>make reasonable accommodation<span>s</span> to <span>the </span>known physical or mental limitation<span>s</span> of otherwise-qualified individuals with disabilities or special disabled veterans<span>,</span> unless the accommodation would impose an undue hardship on the operation of our business. Please email <a href="mailto:thebrightside@sunlife.com?subject=thebrightside%40sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></a> to request an accommodation.</span></p><p></p><p>For applicants residing in California, please read our employee <a href="https://www.sunlife.com/sl/pslf-united-states/en/privacy/respecting-your-privacy-in-the-united-states/privacy-policy-and-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">California Privacy Policy and Notice.</a></p><p></p><p><span>We do not require or administer lie detector tests as a condition of employment or continued </span><span>employment.</span></p><p></p><p>Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.</p><p></p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera</span>n.</p><p></p><p><b>Job Category: </b></p>Customer Service / Operations<p></p><p><b>Posting End Date: </b></p>27/05/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/US-Employees-Remote/Provider-Operations-Representative--DentaQuest_JR00109206


ext_id: JR00111544
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 05:25:23+00:00
title: Governance Consultant
location: Sun Life Toronto Atria, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><span>You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.</span></p><p></p><p></p><p><b>Job Description:</b></p><p><b><u>What will you do?</u></b></p><ul></ul><ul><li>Perform frontline for monitoring of control practices across DBTS with continual improvement initiatives leveraging automation to maintain the highest level of data quality </li><li>Identification and monitoring of Regulatory Compliance Management requirements within the organization</li><li>Support the identification, review, update and roll out of a wide range of IT and Cyber risk and compliance strategies, policies, objectives, awareness, training, and programs to provide effective governance across Digital Business &amp; Technology Solutions</li><li>Assess the effectiveness of our Control Governance Framework to safeguard assets, ensure data integrity, and mitigate risks, and interacting with owners &amp; contacts to keep it current</li><li>Generate reports and analyses from various data sets to communicate key GRC metrics, controls &amp; remediation efforts</li><li>Cross-functional collaboration; supporting Compliance Control Governance and Audit Management &amp; broader GRC practices as required</li><li>Provide training and awareness about GRC, and promoting culture of compliance and ethical behavior within the organization</li></ul><p></p><p><u><b>What will you need to succeed?</b></u></p><p></p><ul><li>A post secondary degree or diploma in Information Technology, Business Administration or equivalent work experience</li><li>Relevant IT / best practice certifications ( ITIL, Risk, GRC, Audit, Privacy etc.) an asset</li><li>Familiarity with Sun Life Financial Risk Management Framework and Policy Framework an asset</li><li>Competencies on GRC Tools such as such as Archer, Service Now would be an additional asset</li><li>Progressive experience in analysis and / support of regulatory change and governance for IT and integrated risk and compliance practices and Cyber Security requirements, preferably in the financial services industry</li><li>Support of complex governance frameworks for risk management, control frameworks, compliance or a similar discipline preferably in the financial services industry</li><li>Hands on audit, governance, risk management and integrated GRC practice experience</li></ul><p></p><p><b><u><span>What’s in it for you:</span></u></b></p><ul><li><span>We are thrilled to be recognized by <b>Excellence Canada</b> with their top-level certification, the <b>Canada Order of Excellence for Mental Health at Work®</b>,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.</span></li><li>The opportunity to move along a variety of career paths with amazing networking potential.</li><li>As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office</li><li>Working together, sharing common values and encouraging growth &amp; achievement</li><li>A friendly, collaborative and inclusive culture</li></ul><p></p><p></p><p><span>The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. </span></p><p></p><p>Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.</p><p></p><p>Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to <a href="mailto:thebrightside@sunlife.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>thebrightside@sunlife.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p><p></p><p>At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.</p><p></p><p>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</p><p></p><p><b>Salary Range:</b></p>63,000/63 000 - 104,000/104 000<p></p><p><b>Job Category:</b></p>IT - Technology Services<p></p><p><b>Posting End Date:</b></p>30/05/2025

application_url:
https://sunlife.wd3.myworkdayjobs.com/en-US/Experienced-Jobs/job/North-York-Ontario/Governance-Consultant_JR00111544-2


ext_id: WDR-00053161
published: 2025-05-23 00:00:00+00:00
title: CCE of Schenectady County Healthy Schenectady Families Family Support Educators I –Schenectady, NY
location: New York State (Other), United States
language: en
has_remote: False
salary_currency: USD
description:
The Healthy Schenectady Families Family Support Educator provides support to improve healthy family and parenting choices among eligible families and individuals in Schenectady County. <br/><br/>As part of the Healthy Families New York and Healthy Schenectady Families Programs, this position works closely with the team of educators and supervisors to promote the well-being of parents, children, and families through the use of existing evidence-based health education and parenting curricula delivered through home visits. Positive, persistent and individualized outreach from the educator keeps families involved in the program and leads to improved outcomes for children, parents, and the community.<p>    </p><p><span><b>Application Instructions</b></span></p><p></p><p>In the My Information section be sure to enter your <b>full name, address, email, and phone number(s)</b>.  </p><p></p><p>Include a <b>cover letter, resume and at least three references</b> (at least one who is a current or former supervisor or teacher).  To attach documents, under the My Experience section use the Select Files button to search for files or use the Drop Files Here box to drag documents into your application. If you plan to upload more than one document, click the Upload icon for each additional document. Please note, once your application is submitted you will not be able to change your submission or add attachments.  If you would like to add or update documents to your online application after submission, please contact Jim McNaughton, Association Lead Human Resources Manager, via e-mail <a href="mailto:jpm373@cornell.edu" rel="noopener noreferrer" target="_blank">jpm373@cornell.edu</a>.</p><p></p><p><b>External Applicants</b>: (including current employees of other Cornell Cooperative Extension Associations) please refer to <a href="https://cals.cornell.edu/cornell-cooperative-extension/join-us/jobs/apply" rel="noopener noreferrer" target="_blank">Applying for a Job with Cornell Cooperative Extension (External Candidate)</a> for additional guidance.  </p><p></p><p><b>All Internal Applicants: </b>Those who are currently employed by the Cornell Cooperative Extension Association indicated in this job posting must apply online via their employee Workday account, which may be accessed here: <a href="http://workday.cornell.edu/" rel="noopener noreferrer" target="_blank"><span>http://workday.cornell.edu/</span></a></p><p></p><p><span><b>Apply By</b></span></p><p></p><p>All applications must be received on-line by <b>11:59 pm on June 9, 2025</b>. Position closing dates may change based on Association needs.</p><p></p><p><span><b>Required Qualifications</b></span></p><ul><li><p>Bachelor’s Degree. An Associate’s Degree and two years transferrable program/functional experience may substitute for a Bachelor’s Degree.</p></li><li><p>Experience relevant to the role of the position.</p></li><li><p>Travel Requirements - Ability to meet the frequent travel requirements associated with this position. A valid NYS driver's license with the ability to drive and driving record acceptable for Association insurance coverage are required.</p></li><li><p>Ability to frequently work flexible hours, which may include evenings and/or weekends, as appropriate.</p></li><li><p>Commitment to working in limited income urban settings with program participants in their surrounding communities.</p></li><li><p>Program Skills – Ability to effectively deliver related programs and trainings. Serve as an effective subject matter resource. Maintain program data confidentiality. Ability to effectively participate in professional team efforts, including frequent collaboration with staff and outside organizations.</p></li><li><p>Communication &amp; Marketing Skills - Ability to effectively communicate verbally and in writing with presenters, program participants, employees and others. Ability to relate effectively to co-workers, volunteers, advisors, community and professional leaders.</p></li><li><p>Coordination Skills – Ability to effectively coordinate program efforts including data management and reporting, scheduling and coordinating programs and events, compiling and maintaining materials and resources, following financial reporting requirements.</p></li><li><p>Technology Skills - Proficiency or ability to learn and effectively use software including use of the internet, program related software, and Microsoft Office Suite including Outlook, Word, PowerPoint, Publisher, and Excel.</p></li><li><p>Work Environment – In addition to the Working Conditions; the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. This position frequently performs in-person home visits within the assigned communities. When not in the field, this position works in a typical “open” office environment with occasional to frequent distractions. This position occasionally lifts, moves, or transports program materials.</p></li></ul><p></p><p><span><b>Preferred Qualifications</b></span></p><ul><li><p>Degree or coursework in human services or related fields</p></li><li><p>Ability to speak, read and write proficiently in the Spanish language, or other non-English language as is spoken in the target community.</p></li></ul><p></p><p><span><b>Position Responsibilities &amp; Essential Functions</b></span></p><p></p><p>Program Responsibilities:</p><p></p><p><b>Program Delivery, Evaluation and Applied Research – 80%</b></p><ul><li><p>Deliver and document existing educational programs for program participants primarily in homes initially to 15-18 families, gradually increasing to 20-25 families throughout the first year of employment.</p></li><li><p>Utilize existing evidence-based curricula and support materials to provide accurate, relevant parenting and health education to participating families.</p></li><li><p>Observe parent/child interactions and provide positive feedback to parents throughout the home visits.</p></li><li><p>Assist supervisor with development and implementation of Family Goal Plans.</p></li><li><p>Meets or exceeds targeted education delivery goals assigned by the supervisor as indicated by the funding source</p></li><li><p>Conduct home visits on a weekly basis that then decrease over time until the participant’s child begins school or Head Start.</p></li><li><p>Assist in ensuring the program conforms to policies and objectives of the program and funder requirements.</p></li><li><p>Utilize motivational interviewing strategies in working with all family members to address individual needs and consider audiences.</p></li><li><p>Utilize established criteria; provide individualized education and development of family goal plans that result in improved birth outcomes; timely attainment of recommended immunizations and preventive care; increased breastfeeding support; decreased use of harsh parenting practices; improved early literacy and increased demonstration of behaviors that promote learning in a school setting.</p></li><li><p>Utilize skills in assessing parent/child interactions, knowledge of child development and developmentally appropriate parenting strategies.</p></li><li><p>Provide special educational efforts such as parent/child group facilitation, program/parent committees, and community meetings.</p></li><li><p>Serve as subject matter resource for the Healthy Families program; provide standard responses.</p></li><li><p>Maintain a strong, supportive, and professional relationship with program participants as part of the program delivery process and have the ability to communicate with families on a wide range of issues including but not limited to, health, wellness and prevention of domestic violence.</p></li><li><p>Encourage families to identify a primary health care provider and educate the family about the importance of regular access to preventive care.</p></li><li><p>Evaluate family functioning and make connections to other Extension programs and community resources, serve as liaison for client families to other programs such as WIC, SNAP-ed, EFNEP, Head Start, etc.</p></li><li><p>Represent CCE to the public, community leaders, government officials and Cornell University in a professional manner.</p></li><li><p>Foster acceptance of the Healthy Schenectady Families program, methods, and policies to address community and individual needs and consider diverse audiences.</p></li><li><p>Collaborate with community agencies that serve the target audience as part of the program delivery process.</p></li><li><p>Based on established parameters, provide program evaluation data and make recommendations to supervisors for strengthening and improving programs.</p></li><li><p>May assist in making recommendations for improvements.</p></li></ul><p></p><p>Administrative Responsibilities:</p><p></p><p><b>Coordination and Operation – 15%</b></p><ul><li><p>Perform routine data collection (e.g. surveys) utilized by the program. </p></li><li><p>Record surveys and other documentation including but not limited to: home visit narratives, follow-up forms, Ages and Stages Questionnaire (ASQ), and Ages and Stages Questionnaire: Social Emotional (ASQSE) into the Management Information System (MIS) by required deadlines.</p></li><li><p>Organize a weekly schedule with supervisor to accommodate needs of participant families.</p></li><li><p>May assist in the development of marketing materials for educational events.</p></li><li><p>Assist supervisor with public awareness in the form of impact statements, articles for progress/ annual reports, or news releases.</p></li><li><p>Participate in outreach activities, collaborate with service providers to help ensure that program family has access to available community services and assist with educational activities related to parenting and child development.  Make referrals to appropriate community programs and services.</p></li><li><p>Maintain strong communication with the Healthy Families New York program and Schenectady County Public Health Services in order to convey participant needs throughout Healthy Families New York enrollment period.</p></li><li><p>Maintain a strong network of peers working in other community agencies and programs with the goal of connecting participant families with the educational and other resources they need in a timely manner.</p></li><li><p>Maintain confidentiality of information regarding all program participants.</p></li><li><p>Complete Association forms, timecards, expense reports, etc. as required.</p></li></ul><p></p><p><b>Professional Improvement – 5%</b></p><ul><li><p>In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.</p></li><li><p>Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.</p></li></ul><p></p><p><b>Health and Safety – Applied to all duties and functions</b></p><ul><li><p>Support the Association to maintain a safe working environment.</p></li><li><p>Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety <span>policy/procedure/requirement</span> and standard.</p></li><li><p>Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.</p></li></ul><p></p><p><b>Applied to all duties and functions</b></p><ul><li><p>Aware of, and adheres to, established Cornell Cooperative Extension Association of Schenectady County policies, procedures and Cornell Cooperative Extension Skills for Success.</p></li><li><p>Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.</p></li></ul><p></p><p>Cornell Cooperative Extension is an employer and educator recognized for providing equal program and employment opportunities in accordance with applicable laws. </p><p></p><p><span><b>Position Details</b></span></p><p></p><p></p><p>Healthy Family Educators are full-time, nonexempt positions, 35 hours/week. Compensation paid at the rate of $22.50 per hour.  Excellent benefits, based on eligibility, including:</p><ul><li><p>Paid Vacation, Sick, and Personal leave</p></li><li><p>Paid Holidays</p></li><li><p>NYS Health Insurance Program (including free Dental Insurance)</p></li><li><p>NYS Retirement (NYSERS)</p></li><li><p>Long-Term Disability Insurance</p></li><li><p>Total Care Employee Assistance Program (EAP)</p></li><li><p>Tax Deferred Annuity Plan</p></li><li><p>Flexible Spending Accounts</p></li><li><p>Group Universal Life Insurance</p></li><li><p>Personal Accidental Insurance</p></li><li><p>Legal Plan Insurance</p></li><li><p>Long Term Care Insurance</p></li><li><p>Auto and Homeowner’s Insurance</p></li><li><p>Pet Insurance</p></li><li><p>New York’s College Savings Program</p></li><li><p>ClearPoint Credit Counseling Solutions</p></li></ul><p></p><p>No relocation or VISA Sponsorship available.</p><p></p><p>For additional questions please contact Jim McNaughton, Association Lead Human Resources Manager, e-mail <a href="mailto:jpm373@cornell.edu" rel="noopener noreferrer" target="_blank">jpm373@cornell.edu</a> or phone (518) 765-3503.</p><p></p><p><a href="https://schenectady.cce.cornell.edu/" rel="noopener noreferrer" target="_blank"><span>https://schenectady.cce.cornell.edu/</span></a></p><p>  </p><p><u><b>Job Title:</b></u></p>Association Subject Educator I<p><u><b>Level:</b></u></p>004<p><u><b>Pay Rate Type:</b></u></p>Hourly<p><u><b>Company:</b></u></p><p><u><b>Contact Name:</b></u></p>Jim McNaughton<p></p><p>Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.</p><p></p><p><span><b>Notice to Applicants:</b> Please read the required <b><a href="https://cals.cornell.edu/cornell-cooperative-extension/join-us/jobs" rel="noopener noreferrer" target="_blank">Notice to Applicants statement</a></b>. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.</span></p><p></p><p></p>

application_url:
https://cornell.wd1.myworkdayjobs.com/en-US/CCECareerPage/job/New-York-State-Other/CCE-of-Schenectady-County-Healthy-Schenectady-Families-Family-Support-Educators-I--Schenectady--NY_WDR-00053161


ext_id: 10296992
published: 2025-05-26 00:00:00+00:00
title: IAM Governance Analyst, Senior
location: Plano, United States
experience_level: SE
language: en
has_remote: True
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</p><p></p><p><b>Who we’re looking for</b></p><p></p><p>The TFS Identity and Access Management (IAM) Department is looking for a passionate and highly motivated <b>Senior</b> <b>IAM Governance Analyst.</b> The IAM Governance Analyst will collaborate with various teams to drive continuous improvements in IAM governance and compliance, ensuring alignment with business objectives and risk management strategies within TFS. This role demands technical expertise, and a deep understanding of financial and audit regulations. We are looking at self-motivated individuals who are highly detail-oriented and take pride in their <span>deliverables.  </span></p><p></p><p>Reporting to the IAM Governance Manager, the person in this role will join the IAM team for implementation and management of a comprehensive IAM governance framework, including policies, standards, and procedures, to ensure consistent and effective IAM practices across the organization. </p><p></p><p>This role is located in our Plano, TX headquarters and is hybrid in nature, with a mix of in office days and some days working remotely; this could change in the future based on business <span>needs. Candidates</span> are expected to live within a commutable distance to Plano, TX.</p><p></p><p><b>What you'll be doing</b></p><ul><li><p><b>Policy and Procedure Management: </b>Maintain IAM policies, procedures, standards and methodology for the organization that will be consumed by business and technology stakeholders. Revise annually and as required.</p></li><li><p><b>Monitoring and Reporting: </b>Create and maintain IAM governance dashboards and reports for senior management, providing insights into the organization's IAM posture and compliance status.</p></li><li><p><b>Internal and External Audit Support: </b>Collaborate with internal and external audit teams to facilitate audits, providing the necessary documentation, evidence, and support to ensure successful compliance. </p></li><li><p><b>Access Control Improvement: </b>Collaborate with internal and external stakeholders to identify and address IAM compliance gaps, ensuring timely remediation and risk mitigation.</p></li><li><p><b>IAM Initiatives:</b> Lead the development and implementation of IAM governance initiatives, including user access reviews, role-based access controls, and segregation of duties. Identify opportunities to automate and streamline IAM governance processes, enhancing efficiency and reducing manual effort.</p></li><li><p><b>Consultative Approach: </b>Identify opportunities to automate and streamline IAM governance processes, enhancing efficiency and reducing manual effort. Provide guidance and support to IAM team members and other stakeholders on IAM governance-related matters.</p></li></ul><p></p><p><b>What you bring </b></p><ul><li><p>Progressive years of experience in Enterprise Compliance, information security, or related fields</p></li><li><p>Excellent communication and interpersonal skills, with the ability to collaborate effectively with audit teams and stakeholders at all levels</p></li><li><p>A strategic mindset, capable of balancing security needs with business objectives</p></li><li><p>A continuous improvement approach, always seeking ways to optimize IAM governance and compliance</p></li></ul><p></p><p><b>Added bonus if you have</b></p><ul><li><p>Bachelor’s Degree from an accredited institution</p></li><li><p>Experience with regulatory frameworks such as FDIC, FFIEC, SOX, GDPR, NIST, or COBIT</p></li><li><p>Compliance certification CISSP, CISM, CISA certification(s)</p></li><li><p>Knowledge of the tools supporting access management, privileged access management, identity governance (Active Directory, SailPoint, Okta, Centrify, Delinea, etc.)</p></li><li><p>Proficiency in data analytics to drive informed decision-making and operational efficiency</p></li><li><p>Ability to assess risk, root cause analysis, and implement best practices</p></li><li><p>Experience leading initiatives and driving cross-functional collaboration</p></li></ul><p></p><p><b>What We’ll Bring</b></p><p></p><p>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:</p><ul><li><p>A work environment built on teamwork, flexibility, and respect</p></li><li><p>Professional growth and development programs to help advance your career, including tuition reimbursement</p></li><li><p>Team Member Vehicle Purchase Discount</p></li><li><p>Toyota Team Member Lease Vehicle Program (if applicable)</p></li><li><p>Comprehensive health care and wellness plans for your entire family</p></li><li><p>Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions</p></li><li><p>Paid holidays and paid time off</p></li><li><p>Referral services for prenatal services, adoption, childcare, schools, and more</p></li><li><p>Tax Advantage Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</p></li><li><p>Relocation assistance (if applicable)</p></li></ul><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/IAM-Governance-Analyst--Senior_10296992


ext_id: 10279978
published: 2025-05-23 00:00:00+00:00
title: Manager, Treasury ALM and Analytics
location: Plano, United States
experience_level: MI
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p></p><p><b>What we’re looking for</b></p><p>The TFS Treasury Department is looking for a highly motivated and qualified Manager, Treasury ALM and Analytics.<br/> <br/>The primary responsibility of this role is to lead and develop a high-performance team to manage financial market risks including interest rate, liquidity, basis and other market risks. The position will rotate between different Toyota entities such as Toyota Motor Credit Corporation, Toyota Financial Savings Bank, and/or other Americas Oceanic Region finance companies to have a broad experience<br/> <br/>Reporting to the Corporate Treasury Manager, the person in this role will support the department's objective to manage the company’s financial market risks and fund transfer pricing for all Toyota financing company products.</p><p></p><p><b>What you’ll be doing</b></p><p>•    Financial Risk Management - ALM; Manage risk management program based on in-depth understanding of financial and capital markets and products, macro-economic trends, portfolio risk profile, senior management risk tolerance and company profit objectives. Responsible for the ALM platform including data integrity, reasonableness of output/results and system related contingency planning. Develop sophisticated interest risk analysis (e.g. Gap Analysis, Earnings at Risk, Economic Value of Equity, Monte Carlo simulations etc.) to be used for TMCC, TFSB, other TFS entities and parent company reporting</p><p>•    Liquidity Risk Analytics and Cash Flow Modeling; Develop and maintain models and methodologies for funding plan formulation and liquidity risk analytics. Utilize database and analytical tools to create real-time risk modeling and reporting. Develop global liquidity stress analytics and scenarios in guidance with rating agencies and internal policies, to ensure solid balance sheet liquidity in normal or distressed market conditions.</p><p>•    Funds Transfer Pricing (FTP); Lead the FTP modeling, analytics and reporting for all TFS/TFSB products. Develop best practice guidance and framework for FTP methodology and effectively communicate and expand relationships with other global TFS entities and parent company. </p><p></p><p><b>What you bring</b><br/>•    Bachelor of Science in Accounting/Finance, Computer Science, Math or equivalent required<br/>•    6+ years of progressive experience in financial risk management, treasury, and financial modeling<br/>•    Knowledge and expertise with Empyrean, Bancware and/or comparable economic and financial risk management platform (used for interest rate management, liquidity risk management, and financial planning and analysis)<br/>•    Treasury/Asset Liability Management /capital markets experience<br/>•    Experience in managing and executing sophisticated financial risk program for a large top tier international financial institution by harnessing people, technology and bank relationship resources.<br/>•    Ability to lead in thought and action, build senior management confidence and add organizational value.<br/>•    Strong quantitative, analytical, and technical skills and aptitude to build advanced financial models<br/>•    Proficiency in SQL <br/>•    Expertise in in Microsoft Excel, Word, Access, and PowerPoint<br/>•    Ability to effectively explain analysis, both verbally and in writing, to others and translate analysis into business impact<br/>•    Strong leadership and interpersonal skills; ability to promote associate development and develop bench-strength</p><p></p><p><b>Added bonus if you have</b><br/>•    Post Graduate degree (MBA, M.S Finance or Accounting, Financial Engineering) preferred<br/>•    3+ years of <span><span>supervisory/management</span></span> experience preferred<br/>•    Proficiency in VBA, Python or other data analysis tools preferred<br/>•    Proficiency in Tableau, Power BI, or other reporting tools preferred<br/>•    CFA or alternate designation a plus</p><p></p><p>What we’ll bring<br/>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: <br/>•    A work environment built on teamwork, flexibility, and respect<br/>•    Professional growth and development programs to help advance your career, as well as tuition reimbursement<br/>•    Team Member Vehicle Purchase Discount<br/>•    Toyota Team Member Lease Vehicle Program (if applicable)<br/>•    Comprehensive health care and wellness plans for your entire family<br/>•    Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute<br/>•    Paid holidays and paid time off<br/>•    Referral services related to prenatal services, adoption, childcare, schools and more<br/>•    Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)<br/>•    Relocation assistance (if applicable)<br/> </p><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Manager--Treasury-ALM-and-Analytics_10279978


ext_id: 10298497
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 05:25:54+00:00
title: Functional Strategy Analyst
location: Plano, United States
experience_level: EN
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><h2></h2><h2></h2><h2></h2><h2></h2><h2></h2><h2><b><span>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. </span></b></h2><h2></h2><h2></h2><p></p><p></p><p></p><h2></h2><h2><span>The Strategy team is responsible for devising, planning, and overseeing the Organization’s Strategic roadmap, including prioritization of multiple initiatives, and the organizational change management required to drive adoption across the organization.<span>  </span>The team works with the different functional areas and external partners to enable a cohesive view of our collective priorities and ensure alignment, integration, and execution throughout.</span></h2><h2></h2><h2></h2><p></p><p></p><p></p><h2>Functional Strategy</h2><h2></h2><p></p><h2>The Functional Strategy team works in partnership with our functional leaders across Operations and Operations Support to ensure the strategic roadmap and corresponding priorities are outlined, developed, and managed through individual project plans. <span>The team also informs business requirements and prioritization for technology development and implementation by technology development domains.</span>  The team is responsible for partnering with all the required stakeholders to ensure the objectives, milestones, timeframe involved and expected outcomes are clearly delineated, tracked and measured.</h2><h2></h2><h2></h2><p></p><p></p><p></p><h2></h2><h2>New Business</h2><h2></h2><p></p><h2>As we continue to evolve as a mobility company, the New Business team represents the gateway for any business initiatives outside of current core functions. The team is responsible for defining the architectural framework of any new partnership and implementing strategic priorities to enable a customer centric servicing model inclusive of self-service, agent-assisted, and back-end processes, including related factory leadership. Along the way, the team outlines any enterprise-wide dependencies to ensure an effective integration with our existing capabilities.</h2><h2>Responsible for supporting development and implementation of strategic initiatives <span>with specific concentration on Digital Contact Strategies via Email, SMS and Push Notification channels</span>. Activities include research, road mapping, and collaborating across functions and processes as well as providing input on strategic roadmaps, <span>planning/prioritizing</span> strategic initiatives, and assisting in creating process maps to understand and present solutions for seamless business integration. The Analyst is expected to focus and develop customer insights in order to pave the way for strategic opportunities to thrive in the TFS/LFS/Private Label environment.</h2><h2></h2><h2></h2><p></p><p></p><p></p><p></p><h2><b>What you'll be doing</b></h2><ul><li><h2>Support major projects &amp; initiatives that drive desired business outcomes to advance TFS/LFS/Private Label strategies by effectively collaborating across the organization with objectives of delivering a simple and efficient customer-/product- life cycle. </h2></li><li><h2>Focus on customer insights and industry best-practices to plan and execute a customer-/product- life cycle which prioritizes TFS/LFS/Private Label overall strategy and a customer-centric experience.</h2></li><li><h2>Develop and implement strategic roadmaps and process improvements <span>for Digital Contact Channels</span> that align with and drive strategic opportunities and planned initiatives.</h2></li><li><h2><span>Create, measure, analyze and refine Digital Contact champion-challenger tests with the objective of optimizing the TFS/LFS/Private Label contact strategy. </span></h2></li><li><h2>Identify gaps in relevant processes and consult with stakeholders on solutions and remediations.</h2></li><li><h2>Contribute subject-matter level expertise and business insight to innovate <span>digital contact optimization </span>in alignment with TFS/LFS/Private Label business strategies with the goal of driving a <span>personalized,</span> customer-centric experience.</h2></li><li><h2>Support business growth through various opportunities, creating pathways and combatting roadblocks in the path to business enablement.</h2></li><li><h2>Assist leadership in developing standard and consistent operating procedures, goals, and objectives for the respective function based on customer insights and research findings.</h2></li><li><h2>Create communications and presentations as needed and ensure information is disseminated to the appropriate audiences.</h2></li></ul><h2></h2><p></p><p></p><p></p><p></p><p></p><h2><b>What you bring</b></h2><ul><li><h2>Ability to build relationships with a broad audience both internal and external to TFS.</h2></li><li><h2>Manage projects successfully to meet deadlines, provide deliverables, and adhere to budgets.</h2></li><li><h2><span>Expertise in Digital Contact or Digital Marketing discipline</span></h2></li><li><h2>Work collaboratively with other team members.</h2></li><li><h2>Strong organizational and stakeholder management skills.</h2></li><li><h2>Strong verbal, written, and analytical skills.</h2></li><li><h2>Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.).</h2></li><li><h2><span>Working knowledge of Salesforce Marketing Cloud, HubSpot, Brevo or similar</span></h2></li></ul><h2>Other related accountabilities may be assigned but are not essential.</h2><h2></h2><p></p><p></p><p></p><p></p><h2><b>What we’ll bring </b></h2><h2></h2><h2>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: </h2><h2></h2><ul><li><h2>A work environment built on teamwork, flexibility and respect </h2></li><li><h2>Professional growth and development programs to help advance your career, as well as tuition reimbursement </h2></li><li><h2>Team Member Vehicle Purchase Discount </h2></li><li><h2>Toyota Team Member Lease Vehicle Program (if applicable)  </h2></li><li><h2>Comprehensive health care and wellness plans for your entire family </h2></li><li><h2>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute </h2></li><li><h2>Paid holidays and paid time off </h2></li><li><h2>Referral services related to prenatal services, adoption, childcare, schools and more </h2></li><li><h2><span>Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</span></h2></li></ul><h2></h2><h2></h2><p></p><p></p><p></p><h2></h2><h2><b>What you should know </b></h2><h2>Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. </h2><h2></h2><h2></h2><h2>We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success.</h2><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Functional-Strategy-Analyst_10298497


ext_id: 10283454
published: 2025-05-23 00:00:00+00:00
title: Sr Analyst Finance
location: Plano, United States
application_url: https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Sr-Analyst-Finance_10283454
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><h2><b><span>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. </span></b></h2><h2></h2><p></p><p></p><h2><b>Who we’re looking for </b></h2><h2>Toyota’s Finance Department is looking for a passionate and highly-motivated Senior Financial Analyst – Financial Planning. </h2><p></p><h2>  </h2><h2>The primary responsibility of this role is to be a key resource to leadership in Finance, TFSC management, and Japan Staff. It will support the creation of executive-level presentations including conceptualizing the framework, messaging, content, and visuals to align with the targeted audience and agenda.</h2><h2>Reporting to the Manager – Corporate FP&amp;A, the person in this role will support the Finance department's objective to ensure correct management reporting and forecast company performance to guide management in decision making. </h2><p></p><h2></h2><h2><b>What you’ll be doing  </b> </h2><ul><li><h2>Generate comprehensive income statement and balance sheet projections by managing the consolidated financial planning and reporting activities for TFS US</h2></li><li><h2>Support the creation of executive-level presentations, conceptualizing the framework, messaging, content, and visuals to target audience</h2></li><li><h2>Stay on top of current automotive &amp; financial services industry trends and connect how it impacts the company’s business</h2></li><li><h2>Assist in evaluating the company’s overall performance relative to other competitors in the industry (finance captives, OEMs, banks) </h2></li><li><h2>Schedule and manage the company’s monthly performance results meeting to the finance team, including management </h2></li></ul><h2></h2><p></p><h2><b>What you bring </b></h2><ul><li><h2>Bachelor’s Degree in Finance, Accounting Business or related field or equivalent years of experience (should be +4 yrs if no Bachelor’s degree) </h2></li><li><h2>Progressive finance and business experience in financial services industry</h2></li><li><h2>Experience in utilizing an enterprise reporting or planning application including but not limited to Hyperion Planning, HRF, SAP, etc.</h2></li><li><h2>Strong interpersonal skills including but not limited to verbal and written communication, ability to analyze and connect data points, and ability to collaborate with other team members and departments.</h2></li></ul><h2></h2><p></p><p></p><h2><b>Added bonus if you have </b></h2><ul><li><h2>Higher level degree such as an MBA. </h2></li><li><h2>Certification such as CPA</h2></li><li><h2>Experience with Hyperion Planning, HFM</h2></li><li><h2>Previous experience with data visualization tools such as Tableau</h2></li></ul><p></p><h2></h2><p></p><p></p><h2><b>What we’ll bring </b></h2><h2>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: </h2><h2></h2><ul><li><h2>A work environment built on teamwork, flexibility and respect </h2></li><li><h2>Professional growth and development programs to help advance your career, as well as tuition reimbursement </h2></li><li><h2>Team Member Vehicle Purchase Discount </h2></li><li><h2>Toyota Team Member Lease Vehicle Program (if applicable)  </h2></li><li><h2>Comprehensive health care and wellness plans for your entire family </h2></li><li><h2>Flextime and virtual work options (if applicable) </h2></li><li><h2>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute </h2></li><li><h2>Paid holidays and paid time off </h2></li><li><h2>Referral services related to prenatal services, adoption, childcare, schools and more </h2></li><li><h2>Flexible spending accounts  </h2></li></ul><p></p><h2></h2><p></p><h2><b>What you should know </b></h2><h2>Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. </h2><p></p><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>


ext_id: 10299435
published: 2025-05-23 00:00:00+00:00
title: Identity and Access Management Senior Engineer, Senior
location: Plano, United States
experience_level: SE
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p></p><p>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</p><p></p><p><b>Who We’re Looking For</b></p><p>We are seeking a skilled Identity and Access Senior Engineer to join our Information Security Department. This role is crucial in delivering identity security solutions that enhance the security posture of Toyota Financial Services and our global partners. You will be responsible for the design, implementation, and management of IAM solutions, focusing on security and compliance.</p><p><br/><b>What You’ll Be Doing</b></p><ul><li><p><b>Develop and Implement Solutions</b>: Deliver high-quality IAM solutions, including enhancements, upgrades, and optimizations.</p></li><li><p><b>Technical Collaboration</b>: Work with cross-functional teams to design, implement, and support end-to-end identity solutions.</p></li><li><p><b>Security and Compliance</b>: Ensure IAM solutions meet the organization’s risk, security, and compliance requirements.</p></li><li><p><b>Roadmap and Strategy Development</b>: Contribute to IAM roadmaps aligning with Toyota’s broader security objectives.</p></li><li><p><b>Agile Collaboration</b>: Participate in Sprint planning and Agile ceremonies to ensure IAM deliverables are timely and aligned with business needs.</p></li><li><p><b>Incident Response Support</b>: Provide technical support during security incidents involving IAM.</p></li><li><p><b>Business Engagement</b>: Understand business processes and recommend IAM solutions to bridge security gaps.</p></li><li><p><b>Continuous Improvement</b>: Stay updated with industry trends and emerging IAM technologies, recommending solutions for continuous security improvements.</p></li></ul><p><br/><b>What You Bring</b></p><ul><li><p><b>Technical Expertise</b>:</p><ul><li><p>High-level professional software development experience with Java, Beanshell, and REST APIs.</p></li><li><p>Demonstrative experience developing and deploying IAM solutions, with a good understanding of their architecture and role-based access control (RBAC).</p></li><li><p>Proficiency in IAM lifecycle management, provisioning, and access governance concepts.</p></li></ul></li><li><p><b>Security and Compliance Knowledge</b>: Experience ensuring IAM solutions are compliant with industry standards like SOX, GDPR, PCI-DSS.</p></li><li><p><b>Agile Methodologies</b>: Experience working in Agile development environments using tools like Jira and Confluence.</p></li><li><p><b>Problem Solving and Innovation</b>: Ability to identify security gaps and propose innovative solutions.</p></li></ul><p><br/><b>Added Bonus If You Have</b></p><ul><li><p>Bachelor’s degree in computer science, Information Security, or a related field.</p></li><li><p>IAM certifications (e.g., SailPoint Certified IdentityIQ Engineer, ISC2 certifications).</p></li><li><p>Experience in Risk and Compliance within Financial Services or Insurance.</p></li><li><p>Experience integrating IAM with cloud environments (e.g., AWS, Azure).</p></li></ul><p><br/><b>What we’ll bring </b></p><p>During your interview process, our team will provide detailed information about our industry-leading benefits and career development opportunities. Here are a few highlights:</p><ul><li><p><span><span>A work environment built on teamwork, flexibility, and respect</span></span></p></li><li><p><span><span>Professional growth and development programs to help advance your career, as well as tuition reimbursement</span></span></p></li><li><p><span><span>Team Member Vehicle Purchase Discount.</span></span></p></li><li><p><span><span>Toyota Team Member Lease Vehicle Program (if applicable).</span></span></p></li><li><p><span><span>Comprehensive health care and wellness plans for your entire family</span></span></p></li><li><p><span><span>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute</span></span></p></li><li><p><span><span>Paid holidays and paid time off</span></span></p></li><li><p><span><span>Referral services related to prenatal services, adoption, childcare, schools, and more</span></span></p></li><li><p><span><span>Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</span></span></p></li></ul><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Plano-Texas/Identity-and-Access-Management-Senior-Engineer--Senior_10299435


ext_id: 10282327
published: 2025-05-23 00:00:00+00:00
title: Customer Assistance Specialist
location: TFS Western EC, United States
language: en
has_remote: False
description:
<p><b>Overview</b></p><p></p><p><b>Who we are</b></p><p></p><p>Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p></p><p>An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p></p><p></p><p><span>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</span> </p><p></p><p><b><span>Who we’re looking for</span></b> </p><p></p><p><span>Toyota’s Experience Center - West Customer Assistance Team is looking for a passionate and highly motivated Customer Assistance Specialist. </span></p><p></p><p><span>The Customer Assistance Team partners with customers to clearly communicate account status and ensure any late payments are addressed and averted. The team provides live support via inbound or outbound interactions across the TFS, LFS, and Private Label portfolios, and ensures customers are aware of their options and are properly educated about possible solutions. Due to the specialized nature of collections activities, an effective and customer-centric approach to these guest interactions is central to the broader TFS strategy. </span></p><p></p><p><span>Customer Assistance Specialists are responsible for handling inbound and outbound calls for collection accounts, account maintenance, and liquidation for assigned portfolios. Customer Assistance Specialists are responsible for working accounts efficiently to maintain consistent follow-up, ensure account compliance, and complete necessary account maintenance. Specialists in Customer Assistance will also evaluate and mitigate loss exposure, providing customer-oriented service and problem resolution in accordance with established guidelines and call models. </span></p><p></p><p><u><span>Center Operating Hours</span></u> </p><p><span>You must be available to work a shift between the hours of 8am-8pm.  Your work schedule will include 2 nights until 8pm. </span></p><p></p><p><u><span>Training</span></u> </p><p><span>Training for this position will fall between the hours of 7am-6pm Arizona time for 9 weeks.  The first 6 weeks will be virtual training and the last 3 weeks of training will be in the office at our Chandler location. </span></p><p></p><p><u><span>Pay/Benefits</span></u> </p><p><span>Competitive base salary as well as benefits effective day 1.</span></p><p></p><p><b><span>What you’ll be doing </span></b> </p><ul><li><span>Analyze payment history and notes from the system and clearly communicate status to the customer using Call Model guidelines. </span></li><li><span>Document all activities in accordance with established procedures in a clear and concise manner utilizing the appropriate systems and appropriate forms. </span></li><li><span>Analyze account characteristics and negotiate with customers on acceptable arrangements to bring their account current and/or recommend appropriate solutions. </span></li><li><span>Use appropriate collection and skip tracing tools to maintain delinquencies, repossessions, and losses at or below corporate objectives. </span></li><li><span>Promptly report/refer sensitive and complex issues to the Customer Assistance Supervisor. </span></li><li><span>Complete non-phone-based projects and account <span>maintenance/remediation</span> efforts. </span></li><li><span>Offer critical decision-making as necessary when assigning accounts out for repossession. </span></li></ul><p></p><p><b><span>What you bring </span></b> </p><ul><li><span>HS Diploma or GED. </span></li><li><span>Work collaboratively with other team members at all levels of the organization. </span></li><li><span>Listens actively and remains engaged. </span></li><li><span>Excellent verbal communication and interpersonal skills; easy to understand.</span></li><li><span>Adaptability and coachability to work through complex changes/situations.</span></li><li><span>Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.). </span></li></ul><p></p><p><b><span>Added bonus if you have</span></b> </p><ul><li><span>College degree or equivalent work experience preferred. </span></li><li><span>Previous collections experience. </span></li></ul><p></p><p><b><span>What we’ll bring</span></b> </p><p><span>During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: </span></p><ul><li><span>A work environment built on teamwork, flexibility, and respect.</span></li><li><span>Professional growth and development programs to help advance your career, as well as tuition reimbursement. </span></li><li>Team Member Vehicle Purchase Discount</li><li>Toyota Team Member Lease Vehicle Program (if applicable)</li><li><span>Comprehensive health care and wellness plans for your entire family. </span></li><li><span>Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute. </span></li><li><span>Paid holidays and paid time off. </span></li><li><span>Referral services related to prenatal services, adoption, childcare, schools, and more. </span></li><li>Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)</li></ul><p></p><p></p><p><b><span>Belonging at Toyota</span></b></p><p></p><p>Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.</p><p></p><p>Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.</p><p></p><p>Have a question, need assistance with your application or do you require any special accommodations? Please send an email to <a href="mailto:talent.acquisition@toyota.com" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>talent.acquisition@toyota.com</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a>.</p>

application_url:
https://toyota.wd5.myworkdayjobs.com/en-US/tmna/job/Chandler-Arizona/Customer-Assistance-Specialist_10282327


ext_id: 252138
published: 2025-05-26 00:00:00+00:00
expired: 2025-05-31 10:21:58+00:00
title: Safety Science Analyst
location: Pune, India
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Pune/Safety-Science-Analyst_252138
experience_level: EN
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p>Assist with the overall Clinical Safety and/or PSS operations associated with products including the entire adverse events process, which may include safety data collected from clinical trials and/or post marketing settings (i.e., unsolicited reports). Manage and process expeditable adverse events to the required standard and submit them to the client and/or the regulatory agencies (if required) within the agreed/stated timelines. Responsible for providing this service to clients either as a support function to the client project groups or as stand- alone business. Responsible to provide all clients, both internal and external, with the appropriate quality of service in a safe and costeffective manner. The role will be expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH regulations 1989 and the EC (European Commission) Directives 1992/3 as documented in the Company’s Health and Safety Manual.</p><ul></ul><p></p><p><b><span>Summary of Responsibilities:</span></b></p><p></p><ul><li>Perform case intake and triage of the incoming safety information or reports from various sources either spontaneously or from a clinical trial.</li><li><b>Assist with processing of the adverse events, including but not limited to:</b></li><li>Data entry of safety data onto adverse event tracking systems.</li><li>Write patient narratives and code adverse events accurately using MedDRA (for Marketed products, if applicable).</li><li>Assist in the listedness assessment against appropriate label (for Marketed products, if applicable).</li><li>Assist in generation of queries and collection of missing or discrepant information in consultation with medical staff, if needed.</li><li>Submission of expedited SAE reports to clients, regulatory authorities, ethics committees, investigators, 3rd party vendors, Partners and Fortrea project personnel, as required within the agreed timelines.</li><li>Assist with processing and submission of expedited and periodic reports to worldwide regulatory agencies or other recipients (Clients, Regulatory Authorities, Ethics Committees, investigators and Fortrea project personnel etc.), and prioritize the reports for processing and submission within the regulatory and/or study specific applicable timelines.</li><li>Assist in the reconciliation of databases, as applicable.</li><li>Work within the Quality Management System framework, including but not limited to Standard Operating Procedure (SOP), departmental Work Instructions (WIs) etc. as appropriate.</li><li>Assist in the maintenance of supporting files/ documentation regarding adverse event reporting requirements in all countries, if applicable.</li><li>Support upload/archival of case/study/project documentation, as appropriate.</li><li>Build and maintain good PSS relationships across functional units.</li><li>Support compliance of operations with governing regulatory requirements.</li><li>All other duties as needed or assigned.</li></ul><p></p><p></p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252732
published: 2025-05-26 00:00:00+00:00
title: Senior Clinical Research Associate I (SCRA1), FSP model
location: Melbourne, Australia
experience_level: MI
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p>The Senior CRA I is responsible for site monitoring and site management. Responsibility for clinical studies according to Fortrea, and/or Sponsor, Standard Operating Procedures, and Regulatory Guidelines. The Senior CRA I assure the implementation of project plans, as assigned. Function as leader for projects of limited scope, as assigned. Assume line management responsibilities, as assigned. Act in the project role of a Local Project Coordinator or Lead CRA as assigned.</p><ul></ul><p></p><p><b><span>Summary of Responsibilities:</span></b></p><ul><li><p>Responsible for all aspects of study site monitoring including routine monitoring and closeout of clinical sites, maintenance of study files, conduct of pre-study and initiation visits; liaise with vendors; and other duties, as assigned.</p></li><li><p>Responsible for all aspects of site management as prescribed in the project plans.</p></li></ul><p></p><p><b><span>Qualifications (Minimum Required):</span></b></p><ul><li><p>University or college degree (life science preferred), or certification in a related allied health profession from an appropriately accredited institution, nursing certification, medical or laboratory technology.</p></li><li><p>In lieu of the above education requirement, candidates with a minimum of 3 years relevant clinical research experience in pharmaceutical or CRO industries will be considered.</p></li><li><p>Thorough knowledge of regulatory requirements including a basic understanding of regulatory requirements in other countries.</p></li><li><p>Thorough understanding of the drug development process.</p></li><li><p>Fluent in local office language and in English, both written and verbal.</p></li><li><p>Fortrea may consider relevant and equivalent experience in lieu of educational requirements.</p></li></ul><p></p><p><b><span>Experience (Minimum Required):</span></b></p><ul><li><p>Typically Three (3) years of clinical onsite monitoring experience.</p></li><li><p>Have a full understanding of Serious Adverse Event (SAE) reporting, process production on reports, narratives and follow up of SAEs.</p></li><li><p>Advanced site monitoring skills.</p></li><li><p>Advanced study site management skills.</p></li><li><p>Advanced registry administration skills.</p></li><li><p>Ability to work with minimal supervision.</p></li><li><p>Valid Driver's License.</p></li></ul><p></p><p><b><span>Physical Demands/Work Environment:</span></b></p><ul><li><p>Travel requirements: 60-80%</p></li></ul><p></p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>

application_url:
https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Melbourne/Senior-Clinical-Research-Associate-I--SCRA1---FSP-model_252732


ext_id: 252694
published: 2025-05-26 00:00:00+00:00
title: Project Manager Patient Safety
location: Sofia, Bulgaria
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Sofia/Project-Manager-Patient-Safety_252694
experience_level: MI
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p>Manage ‘Client’ or ‘Project’ specific PSS operations associated with products including the entire adverse events process: which may include safety data collected from clinical trials and/or post marketing setting (i.e., unsolicited reports) for specified projects. Manage and process expeditable adverse events to the required standard and submit them to the client and the regulatory agencies (if required) within the agreed/stated timelines. The post holder is responsible for providing this service to clients either as a support function to the client project groups or as stand-alone business. Provide all clients, both internal and external, with the appropriate quality of service in a safe and cost-effective manner. The role will be expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH regulations 1989 and EC (European Commission) Directives 1992/3 as documented in the Company’s Health and Safety Manual.</p><ul></ul><p></p><p><b><span>Summary of Responsibilities:</span></b></p><p></p><p></p><p></p><ul><li>Provide leadership and management of global or regional projects ensuring that communications and processes are harmonized for assigned projects.</li><li>Monitor and manage the workflow for assigned projects to ensure all deadlines are met and compliant safety reporting in accordance with international reporting regulations, Standard Operating Procedures (SOPs) and safety processing guidelines set forth by departmental management team.</li><li>Responsible for making decisions regarding adverse event reporting within the guidelines of each assigned project.</li><li>Work closely with the clinical operations and project management groups to ensure all PSS activities are performed according to the regulatory and contractual requirements.</li><li><b>Provide oversight of the receipt and processing of all adverse event reports reported either spontaneously from any source or from a clinical trial for assigned projects. This includes, but is not limited to:</b></li><li>Entry of safety data onto adverse event database(s) and tracking systems.</li><li>Review of adverse events for completeness, accuracy, and appropriateness for expedited reporting.</li><li>Write patient narratives.</li><li>Code adverse events accurately using MedDRA.</li><li>Determine <span>expectedness/listedness</span> against appropriate label.</li><li>Identifies clinically significant information missing from initial reports and ensures its collection.</li><li>Ensure case receives appropriate medical review.</li><li>Prepare follow-up correspondence consulting with the medical staff accordingly.</li><li>Ensure all cases that require expediting reporting to worldwide regulatory agencies are processed swiftly and appropriately within required timelines.</li><li>Reporting of endpoints to clients, regulatory authorities, ethics committees, investigators and Fortrea project personnel, if required, within study specified timelines.</li><li><b>Provide oversight of the management and processing of expedited safety reports (ESRs) for assigned projects. This includes, but is not limited to:</b></li><li>Review and update adverse event databases and tracking systems.</li><li>Review of adverse events for completeness, accuracy, and appropriateness for expedited reporting.</li><li>Review of patient narratives.</li><li>Review the coding of adverse events.</li><li>Review of reporting of ESRs and endpoints to clients, regulatory authorities, ethics committees, investigators and Fortrea project personnel, if required, within study specified timelines.</li><li>Execute and/or ensure routine quality review of adverse event reports and aggregate reports ensuring that case processing and data quality meet global regulatory compliance standards for assigned projects.</li><li>Complete triage, distribution checklist and quality review of all ESRs for assigned projects.</li><li>Provide oversight and management of EudraVigilance activities for assigned projects.</li><li>Maintain a strong understanding of Fortrea’s safety database conventions or client specific database conventions and system functionality.</li><li>Provide oversight and/or perform signal detection and trend and pattern recognition activities, as required for assigned projects.</li><li>Preparation of Safety Management Plans (SMPs), Reconciliation Plans, and other safety specific plans ensuring optimal efficiency.</li><li>Provide oversight and/or preparation of timely pharmacovigilance reports for products and safety issues, including but not limited to Individual Case Summary Reports (ICSR) of Serious Adverse Events (SAEs) and aggregate reporting.</li><li>Monitor and manage project deliverables regarding contract assumptions; identifying out of scope work or potential to run over budget.</li><li>Contribute to the generation and review of Time and Cost Estimates for PSS business.</li><li>Generation of monthly status and other project-specific reports ensuring the quality and accuracy of metrics and data provided.</li><li>Attend client meetings and liaise with clients where appropriate.</li><li>Consistently contributes to solving technical and/or operational problems of program/project members.</li><li>Consistently proposes and executes innovative solutions which influence program/project direction.</li><li>Provide PSS project training for assigned projects for PSS, Clinical Operations/Project Management, Client, and Investigators as required.</li><li>Prepare and participate in audits, either by the client or a regulatory agency.</li><li>Maintenance of files regarding adverse event reporting requirements in all countries.</li><li>Manage the review of cumulative safety data for submission to DSMBs, regulatory authorities or clients.</li><li>Manage the set-up of, and the provision of data to Safety Committees / Drug Safety Monitoring Boards.</li><li>Manage the co-ordination of endpoint committees as needed.</li><li>Work with Data Management or client on reconciliation of safety databases, if appropriate.</li><li>Contributes to the development and/or review of Clinical Trial Protocols, Case Report Forms and Adverse Event Reporting forms.</li><li><b>Prepare and deliver safety presentations:</b></li><li>Serious Adverse Event reporting at investigator meetings.</li><li>Client capabilities meetings, as appropriate.</li><li>“Department Overview” to internal clients.</li><li>Maintains a comprehensive understanding of PSS SOPs, Work Instructions (WI), guidance documents and directives associated with safety management, reporting and pharmacovigilance.</li><li>Possess knowledge of other CDS procedural documents, e.g., SOPs, WIs, etc. impacting safety.</li><li>Contribute to the development of departmental Work Instructions (WI) and Standard Operating Procedures (SOPs), as appropriate.</li><li>Provide support and training in all aspects of case-handling, adverse event reporting and other tasks for team members of assigned projects.</li><li>Acts as a mentor to less experienced colleagues.</li><li>Responsible for cascading relevant information from internal and external meetings to PSS management and appropriate colleagues.</li><li>May supervise workloads and individual performance of more junior team members.</li><li>Build and maintain good drug safety relationships across functional units.</li><li>Demonstrate role specific Competencies on consistent basis.</li><li>Demonstrate company Values on a consistent basis.</li><li>Financial authority as it relates to projects.</li><li>All other duties as needed or assigned.</li></ul><p></p><p><b><span>Qualifications (Minimum Required):</span></b></p><ul><li>Non-degree + 6-7 yrs. Safety experience*</li><li>Associate degree + 5-6 yrs. Safety experience*</li><li>Associate degree RN + 5-6 yrs. Safety experience*</li><li>BS/BA + 4-5 yrs. Safety experience*</li><li>MS/MA + 3-4 yrs. relevant experience** or 2-3 yrs. Safety experience*</li><li>PharmD + 2-3 yrs. relevant experience** or 1-2 yrs. Safety experience*</li><li>For PharmD, a one-year residency of fellowship can be considered relevant experience.</li><li>Degree preferred to be in one or more of the following disciplines: Biological Sciences, Pharmacy, Nursing, Life Sciences, and Chemistry.</li><li>* Safety experience includes actual experience processing AE/SAE reports, generating narratives, queries, working within safety databases, and experience with regulatory submissions.</li><li>** Relevant experience includes experience in the pharmaceutical, biotechnology, or CRO industry, partly in related areas such as Medical Affairs, Clinical Data Entry and Clinical Data Management, Clinical Data Monitor, Regulatory Affairs, or Quality Assurance.</li><li>Fortrea may consider relevant and equivalent experience in lieu of educational requirements.</li></ul><p></p><p><b><span>Experience (Minimum Required):</span></b></p><ul><li>Compliance with client and global regulatory requirements.</li><li>Good knowledge of the relevant worldwide pharmacovigilance regulations and guidelines.</li><li>Good knowledge of Good Clinical Practice (GCP) related to clinical safety documentation.</li><li>Good knowledge of ICH guidelines.</li><li>Good knowledge of medical and drug terminology.</li><li>Work collaboratively with PSS Management’s team.</li><li>Good verbal, written and presentation skills.</li><li>Good communication.</li><li>Leadership capabilities.</li><li>Anticipate/identify problems and takes appropriate action to correct.</li><li>Knowledge of aggregate reporting.</li><li>Awareness of the regulatory environment regarding Risk Management and Pharmacovigilance.</li><li>Good keyboard skills, preferably with knowledge of MS office and Windows would be beneficial.</li><li>Financially intuitive.</li></ul><p></p><p><b><span>Preferred Qualifications Include:</span></b></p><ul><li>EudraVigilance Certification preferred.</li><li>Knowledge of Medical Device Reporting desirable.</li></ul><p></p><p><b><span>Physical Demands/Work Environment:</span></b></p><ul><li>Office environment.</li><li>Travel required 10-15% of the time including overnight stays as necessary, consistent with project needs and office location.</li></ul><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252659
published: 2025-05-26 00:00:00+00:00
expired: 2025-05-31 10:22:02+00:00
title: Senior Programmer Analyst
location: Bangalore, India
application_url: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Bangalore/Senior-Programmer-Analyst_252659
experience_level: SE
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p>Lead the development and implementation of solutions to global technical services issues and concerns regarding EDC tools like Medidata RAVE or Oracle Inform or Data/Report programming or Visual Analytics tools like Spotfire or Tableau. Develop/validate Custom/Complex SAS / SDTM datasets and efficiently handle external data and reconciliations. Perform any postproduction changes to the EDC database or enhancements to the SAS programs like SAS edit checks, listings, Protocol Deviations, SAS Datasets etc., Conduct Peer Review/Quality control of study design for assigned projects.</p><ul></ul><p></p><p><b><span>Summary of Responsibilities:</span></b></p><ul><li>Lead the development and implementation of Clinical solutions to global technical services issues and concerns regarding EDC tools or SAS programming.</li><li>Lead the development of visual analytics dashboard using tools like Spotfire/Tableau.</li><li>Complete assigned work utilizing Medidata Rave or Oracle Inform or other proprietary software according to Fortrea SOPs, Work Instructions, and project specific guidelines in accordance with Good Clinical Practices.</li><li>Perform any post-production changes to the EDC database or enhancements to the SAS programs like SAS edit checks, listings, Protocol Deviations, etc.,</li><li>With assistance, meet with Data Manager on assigned projects to discuss contractual obligations and timelines.</li><li>Act as Subject Matter Expert (SME) and be point of contact for any technical services, issues related to EDC tools or SAS programming.</li><li>Serve as Lead Statistical Programmer providing programming support for development and maintenance of SDTM/Client standards datasets.</li><li>Develop/validate Custom/Complex SDTM domains and efficiently handle external data and data reconciliations.</li><li>Develop and implement SDTM <span>automation/standardization</span> and best programming practices across projects to enhance quality and productivity.</li><li>Plan, execute and oversee all programming activities on a study, including but not limited to, resource estimation, meeting timelines, maximizing quality, interaction with other departments and the client, etc.</li><li>Exhibit good imparting, analytical skills along with testing, troubleshooting, error fixing, and documentation skills.</li><li>Participate in the ongoing review of the processes used to ensure adaptation of best practices.</li><li>Conduct Peer Review/Quality control of study design for assigned projects.</li><li>Able to work independently and take initiative to accept new challenges in Clinical Programming Applications, also participate in the validation of new or updates to software.</li><li>Maintain awareness of new developments in EDC products which may be applied to improve the efficient use of these systems.</li><li>Resource forecasting and allocate activities to the team members on the project.</li><li>Proactively identify trends, generate reports/metrics, or demonstrate programming processes to sponsors/auditors (if required), assist with the design of ECRFs and other study documents.</li><li>And all other duties as needed or assigned</li></ul><p></p><p></p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>


ext_id: 252726
published: 2025-05-24 00:00:00+00:00
title: FP&A Finance Manager (Bulgaria)
location: Sofia, Bulgaria
experience_level: MI
language: en
has_remote: False
description:
<p><b><span>Job Overview:</span></b></p><p>Fortrea is seeking a <b>Finance FP&amp;A Manager</b> to join our Global Clinical Development (GCD) Finance team. This is a high-impact role based in one of our key global finance hubs, where you will lead a team of finance professionals and serve as a strategic business partner across GCD. The ideal candidate brings a strong foundation in financial planning and analysis, leadership experience, and a passion for leveraging data to drive decision-making in a complex, matrixed environment.</p><p></p><p>In this role, you will be responsible for leading forecasting, budgeting, and financial analysis activities that support both operational excellence and strategic initiatives. You will also play a critical role in supporting month-end and quarter-end close processes, ensuring compliance with SOX controls, and contributing to SEC reporting requirements.</p><p></p><p><b><span>Summary of Responsibilities:</span></b></p><ul><li><b>Lead, mentor, and develop</b> a diverse team of finance professionals within a global finance hub, fostering a culture of collaboration, accountability, and continuous improvement.</li><li><b>Serve as a strategic business partner</b> to Fortrea leadership, providing financial insights, decision support, and scenario analysis to drive performance</li><li><b>Support month-end and quarter-end close </b>activities, including variance analysis and management commentary to ensure accuracy and compliance with SOX and SEC reporting standards.</li><li><b>Manage and coordinate the quarterly forecasting process</b> for business units and functions, ensuring alignment with corporate timelines and strategic objectives.</li><li><b>Contribute to the development of the annual operating budget</b>, providing financial modeling, analysis, and insights to support business planning.</li><li><b>Evaluate and enhance forecasting tools and systems</b>, with experience in Workday Financials or Adaptive Planning considered a strong plus</li><li><b>Continuously seek opportunities to leverage data and analytics</b> to generate actionable insights and improve financial decision-making.</li><li><b>Collaborate across a global, matrixed organization</b>, building strong relationships with cross-functional stakeholders.</li><li><b>Lead financial analysis to support capital investment decisions</b>, ensuring alignment with strategic priorities and return on investment.</li><li><b>Perform ad hoc financial analysis and special projects</b> as needed to support business needs and executive leadership.</li></ul><p></p><p><b><span>Qualifications (Minimum Required):</span></b></p><ul><li>Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA or CPA preferred).</li><li>Minimum of <b>8 years of progressive experience</b> in financial planning &amp; analysis, preferably in a global or matrixed organization.</li><li>Proven experience managing and developing high-performing finance teams.</li><li>Strong understanding of financial systems and tools; experience with <b>Workday Financials or Adaptive Planning is a plus</b>.</li><li>Excellent analytical, communication, and presentation skills.</li><li>Ability to operate with a sense of urgency, manage multiple priorities, and influence across levels of the organization</li></ul><p></p><p><b><span>Preferred Qualifications Include:</span></b></p><ul><li><span>Strong preference for CRO or services experience</span></li></ul><p></p><p>#LI-LL1</p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>

application_url:
https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Sofia/FP-A-Finance-Manager--Bulgaria-_252726


ext_id: 252691
published: 2025-05-23 00:00:00+00:00
title: Lab Technician I, ONSITE Daytona Beach
location: Daytona Beach, United States
experience_level: EN
language: en
has_remote: False
description:
<h2>A career in Clinical Research with Fortrea: from the hospital ward to the world.</h2><h2></h2><p><span>If you join us, you will work with some of the world´s leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug.</span></p><p></p><p><span>We are currently seeking a Lab Tech I, to interact directly with our healthy volunteer participants while learning to read clinical research protocols and enjoy working in a fast-paced team-oriented environment.</span></p><p></p><p>This is a full-time, office-based position in Daytona Beach, Florida</p><p></p><p>*** Work shift: Rotating ***</p><p></p><p><b><u>Summary of role:</u></b></p><p>Many are drawn to their profession because of its direct impact on patient care. If this is your case, you will not miss that working in Phase 1 trials. Whilst allowing you to have a close face-to-face relationship with participants, and as you continue to practice your clinical skills and knowledge, you´ll be involved with the latest medical technologies and treatments, witnessing their development firsthand. When the drug you worked with gets approved, you know you´ll touch many patient´s lives around the world.</p><p></p><p><b>WHAT YOU WILL DO</b></p><p>You will perform routine laboratory sample processing for phase I unit.</p><p></p><p>Other key responsibilities:</p><ul><li>Follows the laboratory procedures for specimen handling and processing.</li><li>Operates laboratory equipment.</li><li>Recognizes deviations from expected results and follows up appropriately.</li><li>Participates in the collection of biological specimens. Evaluates and solves problems related to the collection and processing of specimens.</li><li>Facilitates the workflow through the laboratory to ensure completion of processing in a timely manner.</li><li>Operates and utilizes all communications systems available in the laboratory; telephones, copiers, facsimile machines and pagers.</li><li>Maintains and cleans laboratory equipment.</li><li>Inventories reagents and supplies to ensure uninterrupted operations.</li><li>Undertake any other duties as required</li></ul><p></p><p><b>YOU NEED TO BRING</b>…</p><ul><li>Associate degree preferred, but will consider relevant lab experience.</li><li>Fortrea may consider relevant and equivalent experience in lieu of educational requirements</li><li>1 year of laboratory experience. Additional laboratory experience may be substituted for education requirements.</li></ul><p></p><p><b>What do you get?</b></p><p>Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:</p><ul><li>Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)</li><li>401(K)</li><li>Paid time off (PTO)</li><li>Employee recognition awards</li><li>Multiple ERG’s (employee resource groups)</li></ul><p></p><p>#LI-SE1</p><p></p><p><span>Learn more about our </span><a href="https://careers.fortrea.com/us/en/eeo-and-accommodations" rel="noopener noreferrer" target="_blank">EEO &amp; Accommodations request here</a><span>.</span></p>

application_url:
https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Daytona-Beach/Lab-Technician-I--ONSITE-Daytona-Beach_252691


ext_id: R0152855
published: 2025-05-23 00:00:00+00:00
title: DevOps Team Lead
location: AMSTERDAM-MILLENNIUM TOWER, Netherlands
application_url: https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/AMSTERDAM-NLD/DevOps-Team-Lead_R0152855
experience_level: SE
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR</b><b> </b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><b>VOYIX</b></span></p><p><span>NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. </span></p><p></p><p><span>Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&amp;D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. </span></p><p></p><p><span>Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.  </span></p><p></p><p><span>Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. </span></p><p></p><p><b>Title: DevOps Team Lead</b></p><p><b>Location: Amsterdam, The Netherlands</b></p><p></p><p><b><span>Key Responsibilities:</span></b></p><p><b><span>Team Leadership and Development</span></b></p><ul><li><p>Lead, mentor, and manage a team of IT professionals to achieve business objectives.</p></li><li><p>Establish clear roles, responsibilities, and performance expectations.</p></li><li><p>Foster a positive team culture, encouraging collaboration and innovation.</p></li><li><p>Conduct regular performance reviews and identify opportunities for professional development.</p></li><li><p>Identify skill gaps and create growth opportunities for team members.</p></li></ul><p><b><span>Strategic Planning and Execution</span></b></p><ul><li><p>Guide the team toward operational excellence and autonomy.</p></li><li><p>Serve as the primary point of contact for customer communication.</p></li><li><p>Work with senior management to align the team’s objectives with the company’s strategic goals.</p></li><li><p>Plan and prioritize team activities to meet project deadlines and business requirements.</p></li><li><p>Identify and mitigate risks impacting project delivery or team performance.</p></li><li><p>Drive process improvement initiatives to enhance productivity and efficiency.</p></li><li><p>Collaborate with other teams to ensure cross-functional alignment.</p></li></ul><p></p><p><b><span>Operational Oversight</span></b></p><ul><li><p>Oversee the daily operations of the team, ensuring smooth execution of tasks.</p></li><li><p>Allocate resources effectively to ensure timely delivery of projects and services.</p></li><li><p>Monitor team performance metrics and implement strategies for continuous improvement.</p></li><li><p>Facilitate Agile ceremonies (refinement, planning, retrospectives).</p></li><li><p>Coordinate DevOps workflows and support CI/CD best practices.</p></li></ul><p></p><p><b><span>Problem Solving and Decision Making</span></b></p><ul><li><p>Analyze challenges and implement actionable solutions to address issues promptly.</p></li><li><p>Use data-driven insights to make informed decisions and optimize team operations.</p></li><li><p>Facilitate collaboration to resolve conflicts and ensure a productive work environment.</p></li></ul><p></p><p><b><span>Qualifications and Skills</span></b></p><p></p><p><b><span>Education and Experience</span></b></p><ul><li><p>3+ years of experience in IT or a similar field, with at least 2 years in a leadership role.</p></li><li><p>Deep understanding of DevOps principles (CI/CD, automation, monitoring).</p></li><li><p>Practical knowledge of Agile frameworks (Scrum, Kanban).</p></li></ul><p><b><span>Management Skills</span></b></p><ul><li><p>Strong leadership, coaching, and team-building abilities.</p></li><li><p>Excellent organizational and time management skills.</p></li><li><p>Proven experience in driving team performance and achieving business goals.</p></li></ul><p></p><p><b><span>Communication and Interpersonal Skills</span></b></p><ul><li><p>Exceptional written and verbal communication skills.</p><ul><li><p>Preference Dutch, with good knowledge of English</p></li><li><p>If native English speaker it is preferred to have knowledge of Dutch.</p></li></ul></li><li><p>Ability to influence and build strong relationships across all levels of the organization.</p></li><li><p>Skilled in conflict resolution and fostering a collaborative environment.</p></li></ul><p></p><p><b><span>Other Skills</span></b></p><ul><li><p>Analytical mindset with the ability to interpret data and trends.</p></li><li><p>Technical background (network, Unix/Windows, Security, Hardware) is a plus.</p></li><li><p>ITIL/SIAM knowledge (background) is a plus.</p></li><li><p>Retail background is a plus.</p></li></ul><p></p><p><b><span>Key Performance Indicators (KPIs)</span></b></p><ul><li><p>Team engagement and satisfaction scores.</p></li><li><p>On-time delivery of projects and initiatives.</p></li><li><p>Stakeholder satisfaction ratings.</p></li><li><p>Achievement of department goals and milestones.</p></li></ul><p></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.</span></p><p></p><p><b><span>Statement to Third Party Agencies</span></b><br/><span>To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes</span></p><p></p><p>“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a <span>@ncrvoyix.com email</span> domain.”</p><p></p>


ext_id: R0202412104
published: 2025-05-23 00:00:00+00:00
title: Técnico de Servicio de Campo - San Sebastián
location: GUIPUZCOA, VIRTUAL, Spain
language: es
has_remote: True
description:
<p><b><span>Título: Técnico de Servicio de Campo I</span></b></p><p><b>Ubicación: </b><b><span>San Sebastián</span> </b></p><p></p><p><b><span>RESUMEN DEL PUESTO Y ÁREAS CLAVE DE RESPONSABILIDAD</span></b></p><ul><li><span>Mantenimiento, instalación, y reparación de equipos dentro de un territorio asignado para asegurar la continuidad de las operaciones del cliente y altos niveles de satisfacción del cliente.</span></li><li><span>Puede ser solicitado para trabajar fuera del área asignada según los proyectos, para cubrir a otros técnicos y en momentos de picos de demanda.</span></li><li><span>Responsabilidad de los problemas o incidentes del cliente hasta que la situación se resuelva, asegurando la satisfacción del cliente y cumpliendo con los Acuerdos de Nivel de Servicio (SLA) acordados.</span></li><li><span>Diagnosticar, reparar y reemplazar componentes en cualquier equipo soportado por NCR Voyix, incluyendo, pero no limitado a Punto de Venta, cajas de autoservicio, servidores y otro equipo de oficina, terminales portátiles y periféricos asociados.</span></li><li><span>Instalación de nuevo equipo o actualización del equipo existente, de acuerdo con la Declaración de Trabajo (SOW).</span></li><li><span>Asistir en la preparación del sitio, incluyendo la instalación de cables, preparación del equipo y prueba del equipo; también puede realizar cambios modulares y reemplazos de unidades necesarios.</span></li><li><span>Sujeto a formación y certificación requeridas que pueden ser necesarias para trabajar en altura, por ejemplo, escaleras, Plataformas elevadoras, y/o usar herramientas eléctricas portátiles.</span></li><li><span>El Técnico de Servicio de Campo responde a todas las inquietudes o problemas del cliente resolviéndolos o escalándolos al asociado, miembro del equipo, gerente de territorio o al Control Tower adecuado.</span></li><li><span>Construir relaciones de trabajo con los clientes y desarrollar canales de comunicación informal con la cuenta del cliente a nivel local.</span></li><li><span>Representar a NCR Voyix de una manera que refleje positivamente la imagen y reputación de la empresa.</span></li><li><span>Realizar mantenimiento preventivo periódico en productos asignados; Diagnosticar problemas, hacer reparaciones y reemplazar componentes o módulos.</span></li><li><span>Responsable de todos los activos de NCR Voyix que se utilizarán en la prestación de servicios al cliente (es decir, herramientas, software, vehículos, documentación y propiedad intelectual), o según lo asignado por la gerencia.</span></li><li><span>Mantener un inventario adecuado de piezas, así como su registro e inventario.</span></li><li><span>Reportar de manera precisa y oportuna las llamadas y actividades, así como otros informes según sea necesario; Rastrear y reportar todos los gastos incurridos en la prestación de servicios, incluyendo teléfono, automóvil privado y/o transporte público.</span></li><li><span>Capturar información detallada del activo del cliente y otros datos necesarios para completar cualquier facturación o actividades de cobro.</span></li><li><span>Puede requerir viajes prolongados, transporte y levantamiento de piezas de pesos variados (hasta 50 lbs. o 25 kg); Puede requerir flexión/agacharse, caminar/estar de pie/sentarse por períodos prolongados.</span></li><li><span>Participar en el Patrón de Turnos para el área operativa – esto puede incluir trabajo de fines de semana y tardes según lo determinado por la Cobertura del Cliente y los requisitos del SLA.</span></li><li><span>Puede ser solicitado para participar en un turno nocturno donde se necesita soporte al cliente 24 x 7, se puede pagar un suplemento adicional, según las pautas del país; Puede incluir trabajo ocasional nocturno para apoyar proyectos de implementación.</span></li><li><span>Trabajar para alcanzar los Indicadores Clave de Desempeño (KPI) establecidos de manera rutinaria para asegurar altos niveles de satisfacción del cliente, resultados de calidad superiores, conciencia y mantenimiento de costos y operaciones seguras como máxima prioridad.</span></li></ul><p></p><p><b><span>CALIFICACIONES BÁSICAS</span></b></p><ul><li><span>Se requiere licencia de conducir.</span></li><li><span>Diploma de secundaria o equivalente en años de experiencia relacionada.</span></li><li><span>Habilidades básicas en informática, incluyendo navegación por Windows OS y familiaridad básica con el paquete Microsoft Office.</span></li><li><span>Experiencia en mantenimiento y soporte de hardware de PC. Trabaja bien con mínima supervisión; Buenas habilidades de resolución de problemas; Capacidad para adquirir nuevas habilidades rápidamente; Capacidad para trabajar bajo presión; Capacidad para cumplir con plazos y producir trabajo de alta calidad.</span></li><li><span>Excelentes habilidades interpersonales y de relación con el cliente requeridas.</span></li><li><span>Alto nivel de aptitud mecánica/eléctrica; Experiencia en mantenimiento de hardware de computadora (desktops, servidores, periféricos), routers, redes, switches, hubs requerida.</span></li><li><span>Alto nivel de integridad personal; Apoyar y promover el trabajo en equipo y el esfuerzo cooperativo.</span></li><li><span>Debe tener la capacidad de trabajar en un horario flexible, incluyendo noches, fines de semana, horas extra, turnos flexibles y llamadas de emergencia.</span></li></ul><p></p><p><b><span>REQUISITOS DEL PUESTO</span></b></p><ul><li><span>Debe estar autorizado para operar un vehículo motorizado en su jurisdicción y aceptar la revisión periódica y controlada de los datos de telemetría (GPS) para el análisis de riesgos del comportamiento de conducción mientras realiza trabajos para la empresa en un vehículo proporcionado por la empresa (según corresponda).</span></li></ul><p></p><p><b><span>SE VALORARÁ</span></b></p><ul><li><span>Título de <span><span><span>asociado/certificaciones</span></span></span> en un campo tecnológico preferido.</span></li><li><span>Experiencia previa en equipos NCR o similares es una ventaja.</span></li><li><span>Cualificación reconocida dentro del dominio de Electrónica o TI preferida.</span></li><li><span>Experiencia en mantenimiento o instalación de TPVs; Experiencia contrastada en hardware de PCs puede ser considerada si la experiencia en POS es limitada.</span></li><li><span>Disponer de titulación en Prevención de Riesgos Laborales (PRL), 20 o 60h.</span></li></ul>

application_url:
https://ncr.wd1.myworkdayjobs.com/en-US/ext_non_us/job/GUIPUZCOA-VIRTUAL-ESP/Tcnico-de-Servicio-de-Campo---San-Sebastin_R0202412104-1


ext_id: R1147929
published: 2025-05-26 00:00:00+00:00
title: Scrum Master
location: NICOSIA, Cyprus
experience_level: MI
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><p></p><p><b><span>Scrum Master Responsibilities:</span></b><br/><br/><span>-Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.</span><br/><span>-Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.</span><br/><span>-Determining and managing tasks, issues, risks, and action items.</span><br/><span>-Scheduling and facilitating scrum events, meetings, and decision-making processes.</span><br/><span>-Monitoring progress and performance and helping teams to make improvements.</span><br/><span>-Planning and organizing demos and product/system testing.</span><br/><span>-Ensuring the proper use of collaborative processes and removing impediments for the scrum team.</span><br/><span>-Tracking project processes and deliverables</span><br/><span>-Preparing and presenting status reports to stakeholders.</span><br/><br/><b><span>Scrum Master Requirements:</span></b><br/><br/><span>-Bachelor's degree in computer science, information technology, or a relevant field preferred.</span><br/><span>-2+ years of experience as a scrum master or in a similar role.</span><br/><span>-Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, t-o deliver solutions.</span><br/><span>-Excellent people and project management skills.</span><br/><span>-Strong communication and presentation skills.</span><br/><span>-Strong analytical and problem-solving skills.</span></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><p><br/><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><p></p>

application_url:
https://ncratleos.wd1.myworkdayjobs.com/en-US/ext_non_usalteos/job/NICOSIA-CYP/Scrum-Master_R1147929


ext_id: R1148073
published: 2025-05-25 00:00:00+00:00
title: Operational Support
location: KUWAIT-SAFAT, Kuwait
experience_level: MI
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><p></p><p><b>Job Description </b></p><p>As a professional services consultant you will be responsible for the implementation and support of various products in NCR Atleos portfolio. You will be working with a team of talented individuals with multiple years of experience in banking and self – service industry. You will be required to visit customers and work closely with their IT and Business teams to ensure timely delivery of projects as well as exceptional level of support.</p><p></p><p><b>Qualifications</b></p><ul><li>Degree in computer science, information technology or relevant fields</li><li>2 – 5 years’ experience in IT industry</li><li>Experience in banking (preferred)</li><li>Good knowledge of web technologies</li><li>Good knowledge of databases</li><li>Project Coordination with internal and external teams</li><li>Client Relationship Management</li><li>Operational Support</li><li>Provides weekly internal project status reports to Project/Program Manager outlining activities performed and planned, as well as dependencies and risks.</li><li>Excellent <span>interpersonal &amp;</span> communication skills</li><li>A proactive attitude and the ability to work independently with limited management supervision.</li><li>Fluency in English – written and verbal.</li></ul><p></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><p><br/><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><p></p>

application_url:
https://ncratleos.wd1.myworkdayjobs.com/en-US/ext_non_usalteos/job/Kuwait-City-KWT/Operational-Support_R1148073


ext_id: R1147695
published: 2025-05-23 00:00:00+00:00
title: Finance Analyst
location: Riyadh (King Fahad) Office, Saudi Arabia
experience_level: EN
language: en
has_remote: False
description:
<p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><p></p><p><b>Title: Finance Analyst</b><br/><b>Grade: 09</b><br/><b>Location: Riyadh, Saudi Arabia</b></p><p></p><p><b><u>Position Summary &amp; Key Areas of Responsibility</u></b></p><ul><li>Analyze and reconcile accounts to the general ledger on monthly basis; generate monthly trial balance; prepare year-end accruals and adjustments; prepare and reverse entries and closes the general ledger</li><li>Participate in the monthly, quarterly, and annual financial closing process for Saudi Operations.</li><li>Participate in Balance sheet reconciliation on monthly basis</li><li>Assist the Controller in managing internal and external audits</li><li>Responsible for Intercompany Reconciliations.</li><li>Share Customer Invoices/ statements and follow up for collections.</li></ul><p></p><p><b><u>Basic Qualifications</u></b></p><ul><li>Bachelor’s Degree in Business, Accounting, or in a relevant field</li><li>Strong written and verbal communication skills; fluency in English</li><li>Preferred work experience in related field</li><li>Preferred experience in ERP system<br/> </li></ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p></p><p><span>#Li-GB2 </span><span>#Li-Hybrid </span></p><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br/>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><p><br/><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><p></p>

application_url:
https://ncratleos.wd1.myworkdayjobs.com/en-US/ext_non_usalteos/job/RIYADH-SAU/Finance-Analyst_R1147695


ext_id: JR101026
published: 2025-05-23 00:00:00+00:00
title: Counsellor I - U
location: Toronto Harbour Light Ministries - Homestead, Canada
application_url: https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Toronto-ON/Counsellor-I---U_JR101026
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>As a unionized role, members of SEIU - Local 1 Homestead will be reviewed ahead of any non-union or external candidates. All union applications must be processed before considering other applicants.</b></p><p></p><p>The East Toronto HART Hub provides evidence-based healthcare, treatments, social services, and housing support for individuals struggling with addictions, mental health, housing and other related issues. Clients will have low-barrier access to primary care, mental health and addictions treatment with direct referral to housing and other support services. The Hub is an initiative of East Toronto Health Partners Ontario Health Team (ETHP OHT). It is led by South Riverdale Community Health Centre and St. Michael's Homes with support from 2-Spirited People of the 1st Nations, Anishnawbe Health Toronto, The Salvation Army, and other community partners.</p><p>The Homestead- Alice M. Walter House, Scarborough Satellite Programs provides a variety of addiction-specific services to clients residing in Scarborough. The Addiction Case Management position entails working in conjunction with the Women’s Supportive Housing Program as well as providing addiction case management support to the community</p><p><b><span>RESPONSIBILITIES:</span></b></p><ul><li>Outreach and Engagement with clients</li><li>Pre- and post-treatment support</li><li>Assessment and Referrals</li><li>Inform clients and the community (landlords, property management companies, other agencies, etc.) about the Women’s Supportive Housing Program</li><li>Assist admitted Women’s Supportive Housing clients in locating suitable accommodations / rental units</li><li>Accompany clients to view rental units, negotiate rental rates, assist with paperwork to secure units </li><li>Individual Counselling</li><li>Development of case plans based on client-centred recovery goals</li><li>Networking with community agencies</li><li>Crisis/Conflict Intervention</li><li>Client documentation</li><li>Community Follow-up</li><li>Facilitate Community Treatment groups (on an as needed basis, for coverage)</li><li>Attend team meetings as required</li><li>Team Consultation and Decision-Making</li><li>Report to  Program Coordinator of Addiction Outreach Programs</li></ul><p><b><span>ESSENTIAL SKILLS AND QUALIFICATIONS:</span></b></p><ul><li>Undergraduate degree or diploma from a recognized institution (in one of the human services professions), including qualification to enter a Provincially Regulated College</li><li>Minimum 3 years’ experience working in the addiction/mental health sector</li><li>CACCF/ICADC Certification an asset</li><li>Understanding of the continuum of  substance use and concurrent disorders</li><li>Knowledge and experience in women centered problematic substance use counselling interventions / treatment models</li><li>Knowledge and experience  of concurrent disorders</li><li>Understanding of trauma in relation to substance use</li><li>Knowledge of culturally competent practices</li><li>Maintain client records / files according to agency standards</li><li>The ability to work individually and as part of a team</li><li>Demonstrated ability to meet deadlines</li><li>The ability to work collaboratively with community partners</li><li>Knowledge and experience with data management systems, particularly EHMware</li></ul><p><b><span>ADDITIONAL INFORMATION:</span></b></p><p>The candidate should be a flexible, reliable, mature and compassionate professional who:</p><ul><li>Has excellent communication skills</li><li>Has an appreciation for diversity</li><li>Works effectively in teams</li><li>Possesses good judgment and problem solving skills</li><li>Is committed to professional development</li><li>Is able to effectively network in the community</li><li>Must be supportive of the mission of The Salvation Army</li><li>Directly responsible to the Program Coordinator</li><li>40 hours per week - Monday through Friday</li><li>3 month probationary period</li></ul><p><b><span>The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.</span></b></p><p><u><span>We thank all applicants, however, only those candidates to be interviewed will be contacted.</span></u></p><p><span>You must advise your managing supervisor of your intentions prior to submitting your application.</span></p><p>We thank all applicants, however, only those candidates to be interviewed will be contacted.</p><p>No Phone Calls Please</p><p>Internal Applicants, please advise your managing supervisor of your intentions prior to</p><p>submitting your application.</p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $22.97 to $22.97 with a maximum of $22.97.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>


ext_id: JR102408
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 08:55:02+00:00
title: Shelter Support Worker
location: London Centre of Hope, Canada
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>Relief/Casual position</b></p><p><b>No guaranteed hours.</b></p><p></p><p><b><span>Position Purpose summary:  </span></b></p><p>The Salvation Army London Centre of Hope Shelter Support Worker is responsible to provide a positive living environment for all clients, promoting independence and self-help, and ensuring that client’s day-to-day basic needs are being met.  As The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world, every position contributes to the spiritual and social services mission of The Salvation Army, ensuring that their work and interactions with clients and coworkers is done in a manner befitting Christian standards, attitudes, principles and goals.</p><p></p><p><b>Accountabilities:</b></p><p><b>General</b>:</p><ul><li>To complete all duties in accordance with the Standards and Policies &amp; Procedures of The Salvation Army London Centre of Hope</li><li>Participate in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training</li><li>As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Shelter Services Manager</li><li>Perform all necessary clerical duties for client documentation, including forms, computer entries, log entries, wake-up times, etc.</li><li>Responsible to read and initial Shift Change Report at beginning of shift and record in same at end of shift</li><li>Responsible for greeting new clients who are admitted on your shift and providing required orientation</li><li>Provide support, assistance, encouragement, referrals to clients</li><li>Enforce agency rules and expectations consistently in accordance with Policies and Procedures</li><li>Ensure all appropriate documentation and recording is maintained at all times</li><li>Assist the Shelter Services Manager in developing and implementing productive and appropriate activities/programs for the clients to participate in</li><li>Responsible for the contents, upkeep and tidiness of supplies – including toiletries, linen/towels, binders, files, etc., </li><li>Liaise with Community Care Workers as required</li><li>Responsible to ensure that clients have adequate supplies of needed items, including clothing</li><li>Responsible to ensure that clients return any Centre of Hope belongings if they leave during your shift</li><li>Responsible to follow through on all safety and security procedures (including fire) as outlined in the policy and procedures manual</li><li>Participate in case management reviews as required, following through on any action plans and monitoring some on a daily basis</li><li>Make regular rounds throughout the floor</li><li>Ensure dorms are locked daily as per policy</li><li>Work cooperatively with staff from the various Centre of Hope departments to provide exemplary client service delivery</li></ul><p></p><p><b>Organizational Responsibilities: </b></p><ul><li>Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.</li><li>Maintain information in confidence as required.</li><li>Participate as an active and responsible team member in all work groups through which position responsibilities are achieved.</li><li>To treat the property of The Salvation Army with due care and caution.</li><li>Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required.</li><li>Participate in supervision and performance appraisal process.</li><li>Participate in ongoing professional development and training.</li></ul><p></p><p><b>Health and Safety</b></p><ul><li>Work closely with security and front desk staff, identifying any safety and security needs</li></ul><ul><li>Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.</li><li>Work closely with security, identifying any safety and security needs</li><li>Responsible to work in compliance with the Ontario Health &amp; Safety Acts and Regulations</li><li>Responsible to use personal protective equipment and clothing as directed by the employer</li><li>Responsible to report workplace hazards and dangers</li><li>Responsible to work in a manner as required by the employer and use the prescribed safety equipment</li><li>Responsible to report workplace injuries or illness</li></ul><p></p><p>Perform other position related duties as required.</p><p>This position description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities of the incumbent. </p><p>This position description will be reviewed by the employee and supervisor on a regular basis. Amendments can be made at any time at the discretion of the employer. </p><p>The above responsibilities must be discharged in accordance with the Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian Standards of conduct.</p><p></p><p><b>CRITICAL RELATIONSHIP MANAGEMENT: </b></p><p></p><p><b><span>MANAGERIAL/Technical Leadership RESPONSIBILITY</span></b>:</p><ul><li>This position reports directly to the Shelter Services Manager or designate. </li></ul><p></p><p><b>FINANCIAL AND MATERIALS MANAGEMENT: </b></p><ul><li>Not applicable</li></ul><p></p><p><b>WORKING CONDITIONS: </b></p><ul><li>The Supervisor will set the hours of work and work schedule.</li></ul><p></p><p>Normal hours of work – may vary as per operational requirements and responsibilities and includes a ½ hour paid meal break where applicable. </p><p></p><p><b>The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct. </b></p><p></p><p><b>Education, Qualifications and Certifications: </b></p><ul><li>Completion of a two-year College Diploma or University Degree in the field of human and or social services is required</li><li>Crisis intervention skills is an asset</li><li>First Aid/CPR and Non-Violent Crisis Intervention or willingness to acquire one</li><li>Must provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required.  The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment</li><li>May require screening through The Salvation Army Abuse Registry.</li><li>The offer of employment is conditional on providing written confirmation from a health care provider that you have completed a two-step Tuberculosis Skin Test screening.</li></ul><p></p><p><b>Experience and Skilled Knowledge Requirements </b></p><ul><li>Understanding and support for a Housing First philosophy and issues relating to housing stability for vulnerable population groups</li><li>Exhibit strength based compassionate response</li><li>Excellent computer and clerical skills- ability to electronically create, upload, file and send documents, navigate a database, effectively manage email</li><li>Experience working with a diverse population, including mental health and addictions is required.</li><li>Knowledge and sensitivity to the social and economic barriers and issues unique to the shelter system</li><li>Ability to use sound judgment when making decisions</li><li>Knowledgeable regarding referral sources and other social service providers</li><li>Excellent oral and written communication skills</li></ul><p></p><p><b>Skills and Capabilities: </b></p><ul><li>Excellent organizational skills, ability to follow detailed instructions</li><li>Good interpersonal skills</li><li>Self-motivated and disciplined</li><li>Excellent interpersonal skills, integrity, and adaptability.</li><li>Attention to detail, problem solving and analytical skills.</li><li>Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.</li><li>Ability to demonstrate knowledge of determinants of health and the implications to wellbeing.</li><li>Ability to use sound judgment when making decisions.</li><li>Exhibit strength based compassionate response.</li><li>Excellent organizational skills, ability to follow detailed instructions.</li><li>Excellent computer and clerical skills- ability to electronically create, upload, file and send documents, navigate a database, effectively manage email.</li><li>Ability to recognize and diffuse potential conflict situations.</li><li>Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.</li></ul><p></p><p><b>Normal location of work is at:</b> 281 Wellington Street, London, ON N6B 2L4 and outreach locations.</p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $19.92 to $20.98 with a maximum of $22.04.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/LONDON-ON/Shelter-Support-Worker_JR102408


ext_id: JR102404
published: 2025-05-23 00:00:00+00:00
title: Senior Manager, Quality
location: London Village, Canada
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>POSITION PURPOSE SUMMARY</b></p><p>Reporting directly to the Associate ED, this position provides senior management-level leadership to the management team of London Village with a focus on program quality.</p><p></p><p>This role ensures delivery on Program Services including: Meeting <span>TSA and </span>Ministry<span> QA </span>Standards, Program Expansion and meeting service targets, and Promoting the agency's Mission. This position will support the Associate ED in agency/Sector representation, support/lead Program initiatives and special projects, chair <span>program and community </span>meetings as required.</p><p></p><p><b>ACCOUNTABILITIES</b></p><p></p><p><b>Direct Supervision</b></p><ul><li>Oversee the internal hiring process, including assistance with recruitment, interviewing, and selection, to ensure the acquisition of top talent while maintaining compliance with organizational policies and employment regulations</li><li>Participate in the training, supervision, coaching, mentoring and performance management (including discipline and terminations as required) of staff team in conjunction with Directors/other staff as appropriate</li><li>Coordinate and participate in staff recognition events to foster a positive work culture, celebrate achievements, and enhance employee engagement and morale</li><li>Supporting the development of PEAC goals for Managers/Supervisors and completing all PEAC processes</li><li>Create systems to ensure that mandatory trainings are completed, creating on­call schedule, responding to Manager training needs and complaints, etc.</li><li>Ensure adherence to Policies and Procedures;</li><li>maintain and update policies as required to ensure alignment with best practices, regulatory and TSA requirements and operational needs</li><li>Support the <span>elimination/management</span> of risks to ensure care, welfare, safety and security of all the people we support, staff and stakeholders</li><li>Promote, lead and participate in internal committees as assigned</li><li>This role has direct accountability for overseeing execution on all government and TSA compliance and accreditation standards in the Respite, Child Care and ADP programs</li></ul><p></p><p><b>Service/Program Delivery</b></p><ul><li>Support the ED and Directors in ensuring compliance with governing bodies, funders, accreditation standards and all QA measures</li><li>Oversee the <span>Managers'/Supervisors’</span> activities and review ongoing needs to ensure expectations related to Respite, Child Care and ADP programs are met/exceeded and prepares for <span>audits/compliance/licensing</span> reviews</li><li>Ensure that Service Targets are met/stats are completed and submitted</li><li>Identify, evaluate and plan for <span>resources/professional</span> development needs in response to changing program needs</li><li>Ensure that Policies and Procedures are reviewed annually as mandated by policy/legislated standards</li><li>Collaborate with Directors and Management team in developing/expanding community programs from a holistic perspective</li><li>Follow up on incident reports, serious occurrence reports, complaints and accolades as delegated by the Program Director</li><li>Ensure <span>staff/volunteers/students</span> are promoting agency Mission</li><li>Participate in relevant <span>community </span>meetings</li><li>Serve as the second level responder to any complaints from <span>caregivers/stakeholders</span> to ensure effective working relationships</li><li>Participate in the process of proposal submissions</li><li>Respond to emergencies</li></ul><p></p><p><b>Relationship Management</b></p><ul><li>Communication with stakeholders, members of the Management team, Program teams, caregivers, Sr. Leadership, the people we support</li><li>Participate in meetings/debriefings</li><li>Agency representation as assigned</li></ul><p></p><p><b>CRITICAL RELATIONSHIP MANAGEMENT</b></p><p></p><p><b>Internal:</b></p><ul><li>Management team, the people we support, Program teams, Sr. Leadership</li></ul><p></p><p></p><p><b>External:</b></p><ul><li>Caregivers, customers, other agencies, and stakeholders</li></ul><p></p><p><b>MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY</b></p><p></p><ul><li>Reports to Associate ED</li><li>Contribute to the MU’s Strategic and Operational planning activities; report and deliver on major project initiatives</li><li>Manage and oversee the organization's database systems, ensuring data integrity, security, and efficient performance while implementing best practices for maintenance, backup, and optimization</li><li>Oversee the managers' activities and review for ongoing needs to ensure expectations are met/exceeded</li><li>Reporting and delivering on major project initiatives such as, program operational plans, program expansion, advocating to community resources and Sr. Leadership based on program needs, etc.</li></ul><p></p><p><b>FINANCIAL AND MATERIALS MANAGEMENT</b></p><p></p><ul><li>Provide recommendations and input on program budgets and hold managers accountable to approved budgets from Sr. Leadership</li><li>Expense signing authority of up to $5,000 for any program needs</li></ul><p></p><p><b>WORKING CONDITIONS</b></p><p></p><ul><li>Required to carry a cell phone and may be expected to respond to calls as assigned by senior leadership</li><li>Generally works during regular business hours but will be required to support special events and special projects, flexibility would be required</li><li>Required to provide on call after hours support as part of an established on-call system</li><li>Programs support individuals that may exhibit behavioral issues. Will be required to be trained and certified in NVCI (nonviolent crisis intervention) and First Aid/CPR</li></ul><p></p><p><b>The above responsibilities must be discharged in accordance with The Salvation Army's Mission Statement, in a professional manner, exemplifying Christian standards of conduct.</b></p><p></p><p><b>EDUCATION AND EXPERIENCE QUALIFICATIONS</b></p><p></p><p><b>Education, Qualifications and Certifications</b></p><p></p><ul><li>Minimum 3-year College or University degree related to human services or a combination of experience and education deemed equivalent may be considered</li></ul><p></p><p><b>Experience and Skilled Knowledge Requirements</b></p><p></p><ul><li>Minimum required 5-years management experience within a social service setting</li><li>Demonstrated experience in change management and project management</li><li>The successful candidate must provide an acceptable Police Records Check (Vulnerable Sector Screening)</li></ul><p></p><p><b>Required Skills and Capabilities</b></p><p></p><ul><li>Strong interpersonal and communication skills</li><li>Maintain a strong knowledge of applicable legislation (ie developmental services, child care and seniors services), regulations, and industry standards to ensure organizational compliance and informed decision-making</li><li>Demonstrated relevant understanding of, and compliance with, the Employment Standards Act, Human Rights Act, Labour Relations Act, and other applicable legislation as required</li><li>Understanding of business models</li><li>Demonstrated experience in managing change, holding people accountable, problem solving and decision making, leading others, strategic thinking, resource management, and relationship and network building</li><li>Must have excellent interpersonal communication skills and a collaborative team approach to create a working climate that is positive and mutually supportive</li><li>Demonstrated commitment to continuing professional development</li><li>Ability to support and promote the Vision, Mission and Values of The Salvation Army London Village</li></ul><ul><li>Proficient in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint) internet research, email and database management, networks, and SharePoint</li><li>Excellent written and verbal communication skills in English</li></ul><p></p><p>Annual Salary: $77,000<br/> </p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $62,673.90 to $78,342.38 with a maximum of $94,010.85.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/LONDON-ON/Senior-Manager--Quality_JR102404


ext_id: JR102240
published: 2025-05-23 00:00:00+00:00
title: Early Childhood Assistant - ECA
location: Mississauga Community Church - Cawthra, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><span> </span></p><p><b><span>POSITION PURPOSE SUMMARY: </span></b><span> </span></p><p><span><span>The Early Childhood Assistant (ECA) provides a safe, nurturing, and happy learning environment that supports children’s overall well-being. Aligned with </span></span><span>How Does Learning Happen?</span><span><span> (HDLH), the ECA works with the Lead RECE </span><span>and </span><span>the</span><span> Childcare Center </span><span>S</span><span>upervisor to plan and implement responsive, age-appropriate programs that foster children’s spiritual, social, physical, emotional, and developmental growth.</span></span><span> </span></p><p><span><span>Responsibilities include supporting play-based learning, </span><span>maintaining</span><span> a safe and inclusive space, and building positive relationships with children, families, and colleagues. The ECA ensures activities are co-constructed to provide meaningful, engaging, and developmentally </span><span>appropriate learning</span><span> experiences.</span></span><span> </span></p><p><span> </span></p><p><b><span>KEY <span>ACCOUNTABILITIES: </span></span></b><span> </span></p><p><b><span>Incumbent</span><span> will perform all</span><span>,</span><span> </span><span>some</span><span> </span><span>or similar range </span><span>of duties</span><span> as below</span><span>:</span></b><span> </span></p><p><b><span>Child Development and Care:</span></b><span> </span></p><ul><li><p><span><span>Support </span><span>the RECE and other ECA staff</span><span> </span><span>in </span><span>facilitatin</span><span>g</span><span> </span><span>the development and </span><span>behavior</span><span> of children.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Support i</span><span>mplement</span><span>ation</span><span> and evaluat</span><span>ion of the</span><span> </span><span>age-appropriate</span><span> programs.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Use a variety of observation and documentation techniques.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Facilitate cognitive, language, social, emotional, </span><span>creative,</span><span> and physical development of children and acceptance of diversity.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Support the holistic development of all children.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Build meaningful relationships with the children. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Identify</span><span> and expand upon learning opportunities (teachable moments). </span></span><span> </span></p></li></ul><ul><li><p><span><span>Identify</span><span> and support </span><span>child’s</span><span> individual learning and development</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Identify</span><span> and support diversity, </span><span>equity,</span><span> and inclusion.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Meet health, </span><span>welfare</span><span> and safety needs.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Implement preventative health and safety measures</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Follow</span><span> safe travelling and off-site practices while provid</span><span>ing</span><span> adequate supervision during these times. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Follow safe toileting and diapering procedures</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Provide first-aid</span><span>/</span><span>CPR. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Protect children from physical and emotional harm.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Implement emergency and evacuation </span><span>plan</span><span> in collaboration with the RECE</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Identify</span><span> and report suspected cases of child abuse and neglect</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Promote a healthy lifestyle</span><span> and a</span><span>ctively supervise children. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Meet nutritional needs.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Accommodate for</span><span> special nutritional requirements. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Model and teach proper table manners.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Establish with colleagues an environment to foster positive </span><span>behavior</span><span> in the program</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Guide and </span><span>observe</span><span> children.</span><span> </span><span>Implement positive </span><span>behavior</span><span> guidance</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Facilitate </span><span>appropriate language</span><span>, conflict resolution, empathy, problem-solving and coping skills</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Use and promote active listening skills</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Adhere to</span><span> all </span><span>requirements</span><span> set out by </span><span>Local</span><span> Public Health and CCEYA Act. </span></span><span> </span></p></li></ul><p><b><span>Equipment &amp; Facilities:</span></b><span> </span></p><ul><li><p><span><span>Develop and </span><span>maintain</span><span> a safe environment.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Check for physical hazards</span><span> and report hazards to the RECE, Supervisor or Assistant Supervisor.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Maintain and implement safety standards and protocols</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Use developmentally appropriate equipment</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Operate and </span><span>maintain</span><span> facilities.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Maintain equipment, </span><span>materials</span><span> and furnishings. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Maintain indoor and outdoor physical environment. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Monitor cleanliness and sanitation of all areas used by children as per policy and guidelines.</span></span><span> </span></p></li></ul><p><b><span>Family and Community Relations</span></b><span><span>:</span></span><span> </span></p><ul><li><p><span><span>Build and </span><span>maintain</span><span> meaningful relationships with families. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Orient families to the program</span><span>.  </span></span><span> </span></p></li></ul><ul><li><p><span><span>Provide family resources.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Raise awareness of community events. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Advocate for children and families</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Provide an inclusive environment.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Collaborate with parents to </span><span>identify</span><span> strengths, </span><span>needs</span><span> and interests of the child.</span></span><span> </span></p></li></ul><p><b><span>Record Keeping</span></b><span> </span></p><ul><li><p><span><span>Complete child’s daily log </span><span>on CRAFTS </span><span>for parents</span><span> and </span><span>daily program log/record</span><span> in classroom daily/weekly/monthly</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Attendance </span><span>at</span><span> parent meetings, staff meetings and other job-related activities</span><span> which may be after hours.</span></span><span> </span></p></li></ul><p><span> </span></p><p><span><span>Fulfill all other related duties as assigned</span><span>.</span></span><span> </span></p><p><span> </span></p><p><b><span>CRITICAL RELATIONSHIP MANAGEMENT</span><span>:</span></b><span> </span></p><p><b><span>Governance Boards and Councils:</span></b><span><span> None.</span></span><span> </span></p><p><b><span>Internal:</span></b><span><span> Staff members, volunteers, children in the program.</span></span><span> </span></p><p><b><span>External:</span></b><span><span> Parents and guardians of the </span><span>children</span><span>, </span><span>regulatory </span><span>agencies</span><span>, Ministry of Education, Public </span><span>Health</span><span> and </span><span>any other </span><span>relevant agencies.</span></span><span> </span></p><p><span> </span></p><p><b><span>MANAGERIAL <span>RESPONSIBILITY: </span></span></b><span> </span></p><p><span><span>•</span></span><span><span> </span></span><span><span>Reports directly to</span><span> </span><span>the Childcare Center </span><span>Supervisor</span></span><span> </span></p><p><span><span>•</span></span><span><span> </span></span><span><span>Direct reports: </span><span>none.</span></span><span> </span></p><p><span> </span></p><p><b><span>FINANCIAL AND MATERIALS MANAGEMENT:</span></b><span> </span></p><ul><li><p><span><span>Minor level of material </span><span>responsibilities</span><span> (proper use and safekeeping of toys, equipment, etc.)</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Uses</span><span> or </span><span>maintains</span><span> </span><span>organization</span><span> assets </span><span>in accordance with</span><span> established guidelines. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Does not process any financial transactions</span><span>.</span></span><span> </span></p></li></ul><p><span> </span></p><p><b><span>WORKING CONDITIONS:</span></b><span> </span></p><ul><li><p><span><span>The performance of the job requires </span><span>frequently</span><span> lifting/moving equipment and children, room set-up, moderate amount of teaching, etc.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Use of the tablet or iPad for parent communication</span></span><span> </span></p></li></ul><ul><li><p><span><span>Possibility of</span><span> intervening in physical confrontations</span></span><span> </span></p></li></ul><ul><li><p><span><span>C</span><span>leaning the facility and putting up wall displays.</span></span><span> </span></p></li></ul><ul><li><p><span><span>The incumbent </span><span>is required to</span><span> </span><span>lift </span><span>up</span><span> to 3</span><span>0 </span><span>pounds with no </span><span>assistance</span><span> from others</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Exposure to communicable diseases</span><span> and bodily fluids.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Verbal Abuse</span></span><span> </span></p></li></ul><ul><li><p><span><span>Tantrums</span></span><span> </span></p></li></ul><ul><li><p><span><span>Noise</span></span><span> </span></p></li></ul><ul><li><p><span><span>The incumbent may have little to no travel </span><span>required</span><span>.</span></span><span> </span></p></li></ul><p><b><span>The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.</span><span> </span></b><span> </span></p><p><span> </span></p><p><b><span>EDUCATION AND EXPERIENCE <span>QUALIFICATIONS: </span></span></b><span> </span></p><p><b><span>Education, Qualifications and Certifications:</span></b><span> </span></p><ul><li><p><span><span>18 years of age or older</span><span> (Canada Summer Job age requirement: between the ages of 18-30 years of age)</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Excellent </span><span>Oral &amp; written </span><span>communication </span><span>skills </span><span>required</span><span> </span><span>to work with children, </span><span>parents</span><span> and other staff</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Criminal Reference Check with Vulnerable Sector Screening completed</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Updated Medical completed</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Standard First Aid &amp; Level C CPR</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Complete all on-line Salvation Army courses</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Food</span><span> Handlers Certificate </span><span>is </span><span>an asset</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Valid</span><span> Driver’s License</span><span> and a</span><span>ccess to a vehicle</span><span> </span><span>is </span><span>an asset (travel to multiple locations)</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Alternative combinations of education and experience may be considered.</span></span><span> </span></p></li></ul><p><span> </span></p><p><b><span> </span><span>Experience and Skilled Knowledge Requirements</span></b><span> </span></p><ul><li><p><span><span>O</span><span>ne year of related experience.</span></span><span> </span></p></li></ul><ul><li><p><span><span>K</span><span>nowledge and experience in implementing programs and completing evaluations related to programming.</span></span><span> </span></p></li></ul><p><span> </span></p><p><b><span>Skills and Capabilities </span></b><span> </span></p><ul><li><p><span><span>Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Ability</span><span> to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is </span><span>required</span><span>, including Child Check (if </span><span>appropriate)</span><span>.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Review of Criminal Record Check with Vulnerable Sector is </span><span>required</span><span> </span><span>processed within 6 months of hire.</span><span> </span></span><span> </span></p></li></ul><ul><li><p><span><span>Clearance through internal Salvation Army child </span><span>abuse registry.</span></span><span> </span></p></li></ul><ul><li><p><span><span>The Salvation Army Armatus abuse training</span><span> and online health and safety </span><span>trainings</span><span> must be completed </span><span>immediately</span><span> upon hiring.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Ability</span><span> to put children at ease and create a warm and friendly environment in which a child can develop fully.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Ability to communicate in </span><span>a kind</span><span>, peaceful manner. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Ability to stay calm and patient.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Ability to work with a minimum of supervision.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Ability to conduct self professionally and follow policies and procedures and </span><span>u</span><span>se code of ethics to guide practice. </span></span><span> </span></p></li></ul><ul><li><p><span><span>Ability to </span><span>m</span><span>aintain</span><span> confidentiality</span><span>.  </span><span> </span></span><span> </span></p></li></ul><ul><li><p><span><span>Maintain a work/life balance.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Engage in on-going <span>self-assessment. </span></span></span><span> </span></p></li></ul><ul><li><p><span><span>Maintain physical health and mental well-being.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Participate</span><span> in professional development</span><span> *minimum of 8 hours per year.</span></span><span> </span></p></li></ul><p><span> </span></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $20.25 to $25.31 with a maximum of $30.37.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Mississauga-ON/Early-Childhood-Assistant---ECA_JR102240


ext_id: JR102232
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 08:55:04+00:00
title: Personal Support Worker
location: Ottawa Grace Manor, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>POSITION PURPOSE SUMMARY:</b></p><p>The Personal Support Worker (PSW) provides Resident Centered Care, based on the principles of treating residents with kindness, honesty, sensitivity, comfort, discretion, respect, and understanding. The PSW remains cognitive that all interactions follow the principles of preserving resident dignity, supporting independence, individualized care/preferences, privacy, and do no harm.  The PSW works with the Registered Nurses’ direction and supervision, follows care plans, documents and reports to ensure continuity, and safe care.</p><p></p><p><b>THIS IS A CASUAL POSITION WITH SHIFTS AVAILABLE ON ALL ROTATIONS</b>. </p><p></p><p><b>Accountabilities: The PSW supports all aspects of the residents’ Daily Living</b></p><p><b>Residents’ Personal Care:</b> includes, but not limited to:</p><ul><li>Hygiene (full or partial bed baths, tub bath, showers); bedtime care and hygiene</li><li>Grooming (including hair washing, applying make-up, jewelry, dressing)</li><li><span>Elimination/toileting</span> (including emptying of bedpans, urinals, leg bags; measuring and recording output, changing incontinence products, providing hygiene peri care)</li><li>Provision of preventive skin care (turning and positioning, cleansing / drying, moisturizer application)</li><li>Oral care (including putting in dentures and removal and cleaning)</li><li>Hearing aid (putting in, removing and ensuring safe storage as directed)</li><li>Provision of treatments / Temperatures as delegated by registered staff</li></ul><p></p><p><b>Residents’ Nutritional Role:</b> includes, but not limited to</p><ul><li>Assists resident who require support and assistance eating</li><li>Setting up and cleaning up dining tables</li><li>Records food and fluid intake of residents</li><li>Distributes nourishment to residents</li></ul><p></p><p><b>Residents’ Activation – PSW role </b>includes, but not limited to</p><ul><li>Range of motion exercises (as directed by Home Policy and Procedures where available)</li><li>Assisting with transfers, mobility, ambulation, walking</li><li>Use and care of adaptive aids/prosthesis</li><li>Transport/porter, accompany to activities, functions or internal appointments,</li><li>Maintenance &amp; cleaning of assistive devices, transfer devices, and mobility aids</li></ul><p></p><p><b>Residents’ Socialization PSW role </b>includes, but not limited to, ensuring residents are prepared for appointments, outings, medical visits, family visits, meetings, and on-site group activities</p><p></p><p><b>Environment – PSW role </b>includes, but not limited to, ensuring a safe, clean (including washroom counters, commodes, toilet), uncluttered environment. Residents’ personal clothing, toiletries, linens, and equipment are stored appropriately in a timely fashion  </p><p></p><p><b>Communication &amp; Documentation: The PSW’s role </b>includes, but not limited to</p><ul><li>Observes all aspects of the residents’ well-being (physical, emotional, spiritual), report to supervisor and update as needed, document appropriately, and monitor.</li><li>Implements directions of Registered Staff and Care Plan. Communicate changes in residents’ abilities and care.  </li></ul><p></p><p><b>WORKING CONDITIONS: </b> </p><ul><li>This is an onsite position at a Long Term Care home.</li></ul><ul><li>This position requires a combination of walking, standing, sitting, keyboarding, and use of proper body mechanics such as bending at the knees.</li><li>May interact with residents with unpredictable / responsive behaviours</li></ul><p></p><p><b>The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. </b></p><p></p><p><b><span>education and experience Qualifications: </span></b></p><p><b>Education, Qualifications and Certifications: </b> </p><ul><li>Completion of an authorized Personal Support Worker Program (NACC credited)</li><li>Must present a current clear Vulnerable  Sector Police Check acceptable to the TSA</li><li>Must present a current negative TB test (2 step or chest x-ray)</li></ul><p></p><p><b>Experience and Skilled Knowledge Requirements </b> </p><ul><li>Ability to read and write and communicate fluently in English</li></ul><p></p><p><b>Skills and Capabilities </b></p><ul><li>Ability to prioritize, organize and quickly adapt to varied operation needs</li><li>Ability to work independently and an in interprofessional team, and follow direction of Registered staff</li></ul><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $28.08 to $28.40 with a maximum of $28.71.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/OTTAWA-ON/Personal-Support-Worker_JR102232


ext_id: JR102230
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 08:55:04+00:00
title: Personal Support Worker
location: Ottawa Grace Manor, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>POSITION PURPOSE SUMMARY:</b></p><p>The Personal Support Worker (PSW) provides Resident Centered Care, based on the principles of treating residents with kindness, honesty, sensitivity, comfort, discretion, respect, and understanding. The PSW remains cognitive that all interactions follow the principles of preserving resident dignity, supporting independence, individualized care/preferences, privacy, and do no harm.  The PSW works with the Registered Nurses’ direction and supervision, follows care plans, documents and reports to ensure continuity, and safe care.</p><p></p><p><b>THIS IS A CASUAL POSITION WITH SHIFTS AVAILABLE ON ALL ROTATIONS</b>. </p><p></p><p><b>Accountabilities: The PSW supports all aspects of the residents’ Daily Living</b></p><p><b>Residents’ Personal Care:</b> includes, but not limited to:</p><ul><li>Hygiene (full or partial bed baths, tub bath, showers); bedtime care and hygiene</li><li>Grooming (including hair washing, applying make-up, jewelry, dressing)</li><li><span>Elimination/toileting</span> (including emptying of bedpans, urinals, leg bags; measuring and recording output, changing incontinence products, providing hygiene peri care)</li><li>Provision of preventive skin care (turning and positioning, cleansing / drying, moisturizer application)</li><li>Oral care (including putting in dentures and removal and cleaning)</li><li>Hearing aid (putting in, removing and ensuring safe storage as directed)</li><li>Provision of treatments / Temperatures as delegated by registered staff</li></ul><p></p><p><b>Residents’ Nutritional Role:</b> includes, but not limited to</p><ul><li>Assists resident who require support and assistance eating</li><li>Setting up and cleaning up dining tables</li><li>Records food and fluid intake of residents</li><li>Distributes nourishment to residents</li></ul><p></p><p><b>Residents’ Activation – PSW role </b>includes, but not limited to</p><ul><li>Range of motion exercises (as directed by Home Policy and Procedures where available)</li><li>Assisting with transfers, mobility, ambulation, walking</li><li>Use and care of adaptive aids/prosthesis</li><li>Transport/porter, accompany to activities, functions or internal appointments,</li><li>Maintenance &amp; cleaning of assistive devices, transfer devices, and mobility aids</li></ul><p></p><p><b>Residents’ Socialization PSW role </b>includes, but not limited to, ensuring residents are prepared for appointments, outings, medical visits, family visits, meetings, and on-site group activities</p><p></p><p><b>Environment – PSW role </b>includes, but not limited to, ensuring a safe, clean (including washroom counters, commodes, toilet), uncluttered environment. Residents’ personal clothing, toiletries, linens, and equipment are stored appropriately in a timely fashion  </p><p></p><p><b>Communication &amp; Documentation: The PSW’s role </b>includes, but not limited to</p><ul><li>Observes all aspects of the residents’ well-being (physical, emotional, spiritual), report to supervisor and update as needed, document appropriately, and monitor.</li><li>Implements directions of Registered Staff and Care Plan. Communicate changes in residents’ abilities and care.  </li></ul><p></p><p><b>WORKING CONDITIONS: </b> </p><ul><li>This is an onsite position at a Long Term Care home.</li></ul><ul><li>This position requires a combination of walking, standing, sitting, keyboarding, and use of proper body mechanics such as bending at the knees.</li><li>May interact with residents with unpredictable / responsive behaviours</li></ul><p></p><p><b>The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. </b></p><p></p><p><b><span>education and experience Qualifications: </span></b></p><p><b>Education, Qualifications and Certifications: </b> </p><ul><li>Completion of an authorized Personal Support Worker Program (NACC credited)</li><li>Must present a current clear Vulnerable  Sector Police Check acceptable to the TSA</li><li>Must present a current negative TB test (2 step or chest x-ray)</li></ul><p></p><p><b>Experience and Skilled Knowledge Requirements </b> </p><ul><li>Ability to read and write and communicate fluently in English</li></ul><p></p><p><b>Skills and Capabilities </b></p><ul><li>Ability to prioritize, organize and quickly adapt to varied operation needs</li><li>Ability to work independently and an in interprofessional team, and follow direction of Registered staff</li></ul><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $28.08 to $28.40 with a maximum of $28.71.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/OTTAWA-ON/Personal-Support-Worker_JR102230


ext_id: JR102228
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 08:54:38+00:00
title: Personal Support Worker
location: Ottawa Grace Manor, Canada
experience_level: EN
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>POSITION PURPOSE SUMMARY:</b></p><p>The Personal Support Worker (PSW) provides Resident Centered Care, based on the principles of treating residents with kindness, honesty, sensitivity, comfort, discretion, respect, and understanding. The PSW remains cognitive that all interactions follow the principles of preserving resident dignity, supporting independence, individualized care/preferences, privacy, and do no harm.  The PSW works with the Registered Nurses’ direction and supervision, follows care plans, documents and reports to ensure continuity, and safe care.</p><p></p><p><b>THIS IS A CASUAL POSITION WITH SHIFTS AVAILABLE ON ALL ROTATIONS</b>. </p><p></p><p><b>Accountabilities: The PSW supports all aspects of the residents’ Daily Living</b></p><p><b>Residents’ Personal Care:</b> includes, but not limited to:</p><ul><li>Hygiene (full or partial bed baths, tub bath, showers); bedtime care and hygiene</li><li>Grooming (including hair washing, applying make-up, jewelry, dressing)</li><li><span>Elimination/toileting</span> (including emptying of bedpans, urinals, leg bags; measuring and recording output, changing incontinence products, providing hygiene peri care)</li><li>Provision of preventive skin care (turning and positioning, cleansing / drying, moisturizer application)</li><li>Oral care (including putting in dentures and removal and cleaning)</li><li>Hearing aid (putting in, removing and ensuring safe storage as directed)</li><li>Provision of treatments / Temperatures as delegated by registered staff</li></ul><p></p><p><b>Residents’ Nutritional Role:</b> includes, but not limited to</p><ul><li>Assists resident who require support and assistance eating</li><li>Setting up and cleaning up dining tables</li><li>Records food and fluid intake of residents</li><li>Distributes nourishment to residents</li></ul><p></p><p><b>Residents’ Activation – PSW role </b>includes, but not limited to</p><ul><li>Range of motion exercises (as directed by Home Policy and Procedures where available)</li><li>Assisting with transfers, mobility, ambulation, walking</li><li>Use and care of adaptive aids/prosthesis</li><li>Transport/porter, accompany to activities, functions or internal appointments,</li><li>Maintenance &amp; cleaning of assistive devices, transfer devices, and mobility aids</li></ul><p></p><p><b>Residents’ Socialization PSW role </b>includes, but not limited to, ensuring residents are prepared for appointments, outings, medical visits, family visits, meetings, and on-site group activities</p><p></p><p><b>Environment – PSW role </b>includes, but not limited to, ensuring a safe, clean (including washroom counters, commodes, toilet), uncluttered environment. Residents’ personal clothing, toiletries, linens, and equipment are stored appropriately in a timely fashion  </p><p></p><p><b>Communication &amp; Documentation: The PSW’s role </b>includes, but not limited to</p><ul><li>Observes all aspects of the residents’ well-being (physical, emotional, spiritual), report to supervisor and update as needed, document appropriately, and monitor.</li><li>Implements directions of Registered Staff and Care Plan. Communicate changes in residents’ abilities and care.  </li></ul><p></p><p><b>WORKING CONDITIONS: </b> </p><ul><li>This is an onsite position at a Long Term Care home.</li></ul><ul><li>This position requires a combination of walking, standing, sitting, keyboarding, and use of proper body mechanics such as bending at the knees.</li><li>May interact with residents with unpredictable / responsive behaviours</li></ul><p></p><p><b>The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. </b></p><p></p><p><b><span>education and experience Qualifications: </span></b></p><p><b>Education, Qualifications and Certifications: </b> </p><ul><li>Completion of an authorized Personal Support Worker Program (NACC credited)</li><li>Must present a current clear Vulnerable  Sector Police Check acceptable to the TSA</li><li>Must present a current negative TB test (2 step or chest x-ray)</li></ul><p></p><p><b>Experience and Skilled Knowledge Requirements </b> </p><ul><li>Ability to read and write and communicate fluently in English</li></ul><p></p><p><b>Skills and Capabilities </b></p><ul><li>Ability to prioritize, organize and quickly adapt to varied operation needs</li><li>Ability to work independently and an in interprofessional team, and follow direction of Registered staff</li></ul><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $28.08 to $28.40 with a maximum of $28.71.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/OTTAWA-ON/Personal-Support-Worker_JR102228-1


ext_id: JR101781
published: 2025-05-23 00:00:00+00:00
title: Residential Worker
location: Toronto Correctional & Justice Services - Cuthbert House, Canada
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><h1><span>ACCOUNTABILITIES:</span></h1><p></p><h1><span>1. Client</span> Care:</h1><ul><li><span>Actively</span> <span>supervise</span> <span>residents</span> in <span>the</span> facility <span>and</span> in <span>the</span> <span>community</span> <span>as</span> <span>required</span> in a <span>lawful,</span> safe, <span>and</span> <span>expedient</span> <span>manner.</span></li><li><span>Monitor</span> <span>the</span> <span>activities</span> <span>of</span> <span>the</span> <span>clients</span> <span>and</span> <span>maintain</span> <span>availability</span> <span>for</span> <span>personal,</span> <span>practical,</span> <span>and</span> <span>moral</span> <span>support.</span></li><li><span>Participate</span> in <span>development</span> <span>and</span> <span>implementation</span> <span>of</span> <span>case</span> <span>plans</span></li><li><span>Report</span> <span>to</span> <span>Caseworker</span> <span>client</span> <span>progress, changes</span> <span>and/or</span> regression in <span>the</span> <span>client’s</span> status.</li><li><span>Complete</span> duties,<span> reports,</span> <span>and</span> <span>logs</span> <span>as</span> <span>per</span> shift <span>description.</span></li><li><span>Deal</span> <span>with</span> <span>interpersonal</span> <span>relationships</span> <span>within</span> <span>Cuthbert</span> <span>House</span> in a <span>therapeutic</span> <span>manner.</span></li><li><span>Challenge</span> <span>and</span> <span>address</span> <span>criminal</span> <span>conduct</span> <span>and</span> thinking.</li><li>Assist <span>clients</span> <span>to</span> <span>address</span> <span>their</span> <span>criminogenic</span> issues <span>as</span> <span>required.</span></li><li><span>Refer</span> <span>clients</span> <span>to</span> <span>outside</span> <span>resources</span> <span>and counseling</span> <span>when</span> <span>needed.</span></li><li><span>Follow</span> <span>policies</span> <span>and</span> <span>procedures</span> <span>of</span> <span>Cuthbert</span> <span>House,</span> <span>The</span> <span>Salvation</span> Army <span>and</span> the <span>Ministry</span> <span>of</span> <span>Children,</span> <span>Community</span> <span>and</span> <span>Social</span> <span>Services.</span><br/> </li></ul><h1>2.Health &amp; <span>Safety:</span></h1><ul><li>Assume <span>delegated</span> <span>responsibility</span> <span>for</span> <span>the</span> facility <span>when</span> <span>assigned.</span></li><li><span>Deal</span> <span>with</span> <span>serious</span> <span>incidents</span> <span>and</span> crisis in a <span>safe</span> <span>and</span> <span>therapeutic</span> manner.</li><li><span>Communicate</span> <span>and</span> <span>enforce</span> facility <span>rules</span> <span>while</span> <span>maintaining</span> <span>discipline</span> <span>and</span> <span>safety.</span></li><li><span>Supervise</span> <span>the</span> <span>delivery</span> <span>of</span> <span>medication</span> <span>and</span> <span>ensure</span> <span>residents</span> <span>are</span> <span>provided</span> <span>with</span> <span>appropriate</span> <span>medical</span> <span>attention</span> <span>as</span> <span>required.</span></li><li><span>Maintain</span> a high <span>level</span> <span>of</span> <span>client</span> <span>care</span> <span>and</span> <span>complete</span> <span>duties</span> in <span>the</span> <span>facility</span> <span>such</span> <span>as</span> <span>housekeeping,</span> <span>serving</span> <span>meals</span> <span>etc.</span></li><li><span>Participate as</span> <span>an</span> <span>active</span> <span>member of</span> the Joint<span> Health</span> &amp; <span>Safety</span> <span>Committee.</span></li></ul><p></p><h1><span>MANAGERIAL/TECHNICAL</span> <span>LEADERSHIP</span> RESPONSIBILITY:</h1><ul><li><span>Reports</span> <span>directly to:</span> <span>Director.</span> <span>The</span> <span>Senior</span> <span>Case</span> <span>Manager</span> <span>functions</span> <span>as</span> a<span> team</span><span> lead</span> providing <span>direction</span> <span>on</span> tasks <span>and</span> <span>support</span> <span>to this</span> <span>position.</span></li><li><span>Direct</span> <span>reports</span> <span>for this</span> <span>position:</span> <span>None.</span></li></ul><p></p><h3>The above <span>responsibilities</span> must be <span>performed</span> in <span>keeping</span> with The Salvation <span>Army’s</span> Mission, Vision and <span>Values,</span> in a <span>professional</span> <span>manner,</span> <span>upholding</span> our <span>code</span> of conduct.</h3><p></p><p><b><span>EDUCATION</span></b> <b><span>AND</span></b> <b>EXPERIENCE QUALIFICATIONS:</b></p><ul><li><span>Completion</span> <span>of</span> a <span>formal</span> <span><span>post-secondary/college</span></span> <span>diploma</span> <span>program</span> <span>of</span> 2 <span>academic</span> <span>years</span> in <span>Social</span> <span>Service</span> Work, <span>Corrections,</span> <span>and/or</span> <span>Childcare.</span></li><li><span>Drivers</span> <span>licensed</span></li><li>Protected B clearance</li><li><span>Alternative</span> <span>combinations</span> <span>of</span> <span>education</span> <span>and</span> <span>experience</span> may <span>be</span> <span>considered.</span></li></ul><p></p><h1><span>Experience</span> and <span>Skilled</span> <span>Knowledge</span> <span>Requirements</span></h1><ul><li><span>More</span> than 1 year<span> of</span> <span>prior</span> <span>related experience</span> in in <span>the</span> <span>Corrections</span> <span>field.</span></li><li><span>Experience</span> working <span>with</span> <span>youth</span> is <span>preferred.</span></li><li><span>Proficient</span> in <span>Microsoft</span> <span>Office and other data management software</span></li><li><span>Fluency</span> in <span>the</span> <span>French</span> <span>language</span> <span>preferred.</span></li><li><span>Develop</span> <span>an</span> <span>understanding</span> <span>and</span> <span>support</span> <span>for </span>the mission <span>and</span> <span>purpose</span> <span>of</span> <span>The</span> <span>Salvation</span> Army in <span>Canada</span><span> and</span> <span>its</span> <span>implications as</span> <span>related</span> <span>to</span> <span>position</span> <span>responsibilities.</span></li></ul><h1>Skills <span>and</span> <span>Capabilities:</span></h1><ul><li><span>Strong</span> <span>written</span> <span>and</span> <span>verbal</span> <span>communication</span> skills - <span>clear</span> <span>and</span> simple <span>to</span> <span>understand</span></li><li>Able <span>to</span> <span>proactively</span> <span>recognize</span> <span>potential</span> risks <span>and</span> <span>issues,</span> <span>respond</span> <span>with</span> solutions.</li><li><span>Attention to</span> <span>detail,</span> <span>problem</span> solving <span>and</span> <span>analytical</span> skills.</li><li><span>Strong</span> sense <span>of</span> <span>integrity</span> <span>and</span> <span>confidentiality</span> <span>with</span> <span>professional</span> <span>ethics</span> <span>and</span> a <span>balanced</span> sense <span>of</span> <span>fairness</span> <span>and</span> <span>flexibility.</span></li></ul><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $23.28 to $29.10 with a maximum of $34.92.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Brampton-ON/Residential-Worker_JR101781


ext_id: JR102267
published: 2025-05-23 00:00:00+00:00
title: Residential Counsellor
location: Broadview Village, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p>JOB DESCRIPTION<br/>RESIDENTIAL COUNSELLOR, BROADVIEW VILLAGE<br/><br/>Broadview Village Townhouse</p><p>Part-Time Residential Counsellor</p><p>16 hours per week; <span>Sundays and Mondays rotating 9am - 5pm &amp; 3pm - 11pm</span></p><p><br/>Statement of Purpose: To provide support &amp; advocacy for residents in meeting goals and needs<br/>Accountable to:<br/>Manager, Residential Programs<br/>(CIC - for program needs as required)<br/>Qualifications:<br/>1) Developmental Services Worker diploma or other equivalent degree/diploma<br/>related to human services preferred<br/>2) 6-12 month’s experience working with people who have developmental<br/>disabilities and/or mental health challenges<br/>3) Experience in individual program planning preferred<br/>4) Valid Standard First Aid certificate (including CPR) &amp; NVCI completed or must be<br/>acquired in first three months<br/>5) Training and/or experience in medication administration<br/>6) Behaviour management skills<br/>7) Ability to work independently and as part of a team to provide a supportive and<br/>nurturing environment<br/>8) Computer skills (MS Office, internet, learning management system, etc.)<br/>9) Training and/or experience in personal care (i.e., assisting with G-tube feedings,<br/>continence devices) is an asset<br/>10) Training and/or experience in supporting individuals through ambulates,<br/>mobilizers, transfers are assets<br/>11) Valid driver’s license and French-language skills are assets</p><p><br/>RESPONSIBILITIES:<br/>A PROGRAM<br/>1) Know and respond to safety and health care needs of residents<br/>2) Act as a role model for all residents as reflected by appearance, behaviour and attitude<br/>3) Provide support for residents’ personal development as decided through individual support planning (ISP)<br/>4) Advocating on residents’ behalf/facilitating self-advocacy to community supports in collaboration with colleagues and other healthcare professionals<br/>5) Ensuring learning opportunities are provided utilizing agency and community resources<br/>6) Fostering independence in residents including supervising and assisting residents with meal preparation and<br/>clean-up and other daily living skills<br/>7) Administer medication as prescribed and according to policies and procedures<br/>8) Support resident involvement in leisure activities (Christian education, bowling, special events, etc.)<br/>9) Complete/maintain resident records, shift reports and update communication book<br/>10) Follow and promote the agency’s and site program goals and philosophy<br/>11) Track, compile, analyze and make recommendations based on resident data<br/><br/>B HOUSEHOLD ORGANIZATION<br/>1) Adhere to site menu plan and food restrictions<br/>2) Ensure the general site appearance is clean and tidy before the shift is completed<br/>3) Maintain and account for use of site and resident monies, TTC tokens, taxi chits and household supplies, etc.<br/>4) Complete daily household routines as required (cooking, groceries, laundry and cleaning, etc.)</p><p><br/>C HEALTH &amp; SAFETY<br/>1) Comply with the provisions of the Occupational Health &amp; Safety Act and regulations<br/>2) Adhere to agency’s Health &amp; Safety policies and program<br/>3) Complete daily <span>walkthroughs/inspections</span> of site as assigned<br/>4) Report/complete and forward maintenance requisition forms to main office<br/>5) Report <span>accidents/injuries/workplace</span> hazards in a timely manner<br/>6) Responsible use of agency’s vehicles, equipment and property<br/>7) Follow the principles of nonviolent crisis intervention philosophy</p><p><br/>PHYSICAL EFFORT/DEXTERITY REQUIRED:</p><p>The performance of the job requires bending/ twisting/lifting of 50<br/>Ibs considerable walking, standing, writing; computer work, and housekeeping.</p><p><br/>WORK ENVIRONMENT:</p><p>The incumbent’s work environment is typically in a group home facility.<br/>The incumbent works under generally agreeable conditions, with the following exceptions:<br/> Exposure to dirt, bodily fluids, bodily waste  Noise<br/> Dealing with angry and abusive people  Verbal abuse<br/> Handling garbage  Odours</p><p><br/>EXPOSURE TO HAZARDS:</p><p>The incumbent may be exposed to risk of minor to moderate injury or illnesses due<br/>to the following:<br/> Physical attacks by others (i.e., being attacked by a<br/>resident)<br/> Exposure to infectious diseases<br/> Exposure to toxic chemicals  Exposure to bodily fluids<br/> Sharp objects  Other dangerous situations</p><p><br/>PRECAUTIONARY MEASURES:</p><p>The incumbent must take the following precautionary measures (in addition to<br/>Health and Safety rules):<br/> Universal Precautions  WHMIS Training<br/> First Aid/CPR certification<br/> Non-Violent Crisis Intervention certification<br/> Police/Criminal Reference Check –<br/>Vulnerable Sector Screening<br/><br/>D ORGANIZATIONAL<br/>1) Adhere to standards, policies, procedures, values and philosophy of The Salvation Army and Broadview<br/>Village<br/>2) Maintain effective communication<br/>3) Participate in meetings and staff development training at discretion of Manager and Administration<br/>4) Make suggestions to improve efficiency, working conditions or procedures, as applicable<br/>5) Represent the organization in a professional manner<br/>Other duties as assigned.</p><p><br/>NOTE: The position of Residential Counsellor may also encompass the designation of Counsellor-In-Charge (CIC)<br/>as described below:<br/>Designation: Counsellor-in-Charge (C.I.C.)</p><p><br/>Statement of Purpose:<br/>The C.I.C. oversees program needs in the absence of the Residential Manager.</p><p><br/>A SHIFT<br/>1) Direct, delegate, coordinate, organize and ensure the completion of shift responsibilities<br/>2) Ensure relevant information is communicated<br/>3) In the event of staffing shortage, C.I.C. is responsible for the coverage of the succeeding shift until back-up<br/>staff can arrive.<br/>4) Ensure shift reports and program data are completed and incident reports are completed and forwarded to<br/>main office<br/>5) Ensure emergency procedures are followed<br/><br/>Hourly rate: $23.67</p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $23.67 to $25.78 with a maximum of $27.88.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Toronto-ON/Residential-Counsellor_JR102267


ext_id: JR102268
published: 2025-05-23 00:00:00+00:00
title: Residential Counsellor
location: Broadview Village, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p>JOB DESCRIPTION<br/>RESIDENTIAL COUNSELLOR, BROADVIEW VILLAGE<br/><br/>Broadview Village Tambrook</p><p>Full-Time Residential Counsellor</p><p><span><span><span>40 hours per week; Tuesday - Saturday rotating 7am - 3pm &amp; 3pm -11pm</span></span></span><br/><br/>Statement of Purpose: To provide support &amp; advocacy for residents in meeting goals and needs<br/>Accountable to:<br/>Manager, Residential Programs<br/>(CIC - for program needs as required)<br/>Qualifications:<br/>1) Developmental Services Worker diploma or other equivalent degree/diploma<br/>related to human services preferred<br/>2) 6-12 month’s experience working with people who have developmental<br/>disabilities and/or mental health challenges<br/>3) Experience in individual program planning preferred<br/>4) Valid Standard First Aid certificate (including CPR) &amp; NVCI completed or must be<br/>acquired in first three months<br/>5) Training and/or experience in medication administration<br/>6) Behaviour management skills<br/>7) Ability to work independently and as part of a team to provide a supportive and nurturing environment<br/>8) Computer skills (MS Office, internet, learning management system, etc.)<br/>9) Training and/or experience in personal care (i.e., assisting with G-tube feedings, continence devices) is an asset<br/>10) Training and/or experience in supporting individuals through ambulates,<br/>mobilizers, transfers are assets<br/>11) Valid driver’s license and French-language skills are assets<br/><br/>RESPONSIBILITIES:<br/><br/>A PROGRAM<br/>1) Know and respond to safety and health care needs of residents<br/>2) Act as a role model for all residents as reflected by appearance, behaviour and attitude<br/>3) Provide support for residents’ personal development as decided through individual support planning (ISP)<br/>4) Advocating on residents’ behalf/facilitating self-advocacy to community supports in collaboration with colleagues and other healthcare professionals<br/>5) Ensuring learning opportunities are provided utilizing agency and community resources<br/>6) Fostering independence in residents including supervising and assisting residents with meal preparation and<br/>clean-up and other daily living skills<br/>7) Administer medication as prescribed and according to policies and procedures<br/>8) Support resident involvement in leisure activities (Christian education, bowling, special events, etc.)<br/>9) Complete/maintain resident records, shift reports and update communication book<br/>10) Follow and promote the agency’s and site program goals and philosophy<br/>11) Track, compile, analyze and make recommendations based on resident data<br/><br/>B HOUSEHOLD ORGANIZATION<br/>1) Adhere to site menu plan and food restrictions<br/>2) Ensure the general site appearance is clean and tidy before the shift is completed<br/>3) Maintain and account for use of site and resident monies, TTC tokens, taxi chits and household supplies, etc.<br/>4) Complete daily household routines as required (cooking, groceries, laundry and cleaning, etc.)</p><p><br/>C HEALTH &amp; SAFETY<br/>1) Comply with the provisions of the Occupational Health &amp; Safety Act and regulations<br/>2) Adhere to agency’s Health &amp; Safety policies and program<br/>3) Complete daily <span>walkthroughs/inspections</span> of site as assigned<br/>4) Report/complete and forward maintenance requisition forms to main office<br/>5) Report <span>accidents/injuries/workplace</span> hazards in a timely manner<br/>6) Responsible use of agency’s vehicles, equipment and property<br/>7) Follow the principles of nonviolent crisis intervention philosophy</p><p><br/>PHYSICAL EFFORT/DEXTERITY REQUIRED: The performance of the job requires bending/ twisting/lifting of 50<br/>Ibs considerable walking, standing, writing; computer work, and housekeeping.</p><p><br/>WORK ENVIRONMENT: The incumbent’s work environment is typically in a group home facility.<br/>The incumbent works under generally agreeable conditions, with the following exceptions:<br/> Exposure to dirt, bodily fluids, bodily waste  Noise<br/> Dealing with angry and abusive people  Verbal abuse<br/> Handling garbage  Odours<br/>EXPOSURE TO HAZARDS: The incumbent may be exposed to risk of minor to moderate injury or illnesses due<br/>to the following:<br/> Physical attacks by others (i.e., being attacked by a<br/>resident)<br/> Exposure to infectious diseases<br/> Exposure to toxic chemicals  Exposure to bodily fluids<br/> Sharp objects  Other dangerous situations</p><p><br/>PRECAUTIONARY MEASURES: The incumbent must take the following precautionary measures (in addition to<br/>Health and Safety rules):<br/> Universal Precautions  WHMIS Training<br/> First Aid/CPR certification<br/> Non-Violent Crisis Intervention certification<br/> Police/Criminal Reference Check –<br/>Vulnerable Sector Screening<br/><br/>D ORGANIZATIONAL<br/>1) Adhere to standards, policies, procedures, values and philosophy of The Salvation Army and Broadview<br/>Village<br/>2) Maintain effective communication<br/>3) Participate in meetings and staff development training at discretion of Manager and Administration<br/>4) Make suggestions to improve efficiency, working conditions or procedures, as applicable<br/>5) Represent the organization in a professional manner<br/>Other duties as assigned.<br/><br/>NOTE: The position of Residential Counsellor may also encompass the designation of Counsellor-In-Charge (CIC)<br/>as described below:<br/><br/>Designation: Counsellor-in-Charge (C.I.C.)<br/>Statement of<br/>Purpose:<br/>The C.I.C. oversees program needs in the absence of the Residential Manager.<br/>A SHIFT<br/>1) Direct, delegate, coordinate, organize and ensure the completion of shift responsibilities<br/>2) Ensure relevant information is communicated<br/>3) In the event of staffing shortage, C.I.C. is responsible for the coverage of the succeeding shift until back-up<br/>staff can arrive.<br/>4) Ensure shift reports and program data are completed and incident reports are completed and forwarded to<br/>main office<br/>5) Ensure emergency procedures are followed<br/> </p><p>Hourly rate: 23.67</p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $23.67 to $25.78 with a maximum of $27.88.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Toronto-ON/Residential-Counsellor_JR102268


ext_id: JR102370
published: 2025-05-23 00:00:00+00:00
expired: 2025-05-31 08:55:10+00:00
title: Talent Acquisition Coordinator - 12 Month Term
location: Territorial Headquarters, Canada
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b>Job Summary</b></p><p>We are looking for a Talent Acquisition Coordinator to join our team on a 12 Month temporary assignment.</p><p>This role serves to primarily provide coordination support in the recruitment process, including job posting, screening potential candidate resumes, interview coordination, preparing offers, conducting reference checks, onboarding and orientation <span>activities.  </span> This position may provide project coordination and logistics support to the Talent Acquisition team.</p><p></p><p><b>Key Accountabilities</b></p><p></p><ul><li>Coordinate recruitment cycle including review and posting jobs on various sites, support with resume screening, conducting reference checks, and creating job offers.</li><li>Remain active with job boards, social networks, and platforms for finding quality candidates.</li><li>Maintain complete and accurate staffing documentation as required by law.</li><li>Tracks posting and vendor-related expenses and ensures distribution of invoices as needed</li><li>Obtains translation services for French job postings as required</li><li>Manages and maintains recruiting documents, templates and records (electronic files, shared directories) efficiently and effectively, ensuring data/documentation integrity and ease of reference or retrieval</li><li>Initiates onboarding process, tracking that all required elements, including the offer letter sign off, policy acknowledgements criminal records check results and payroll documentation has been completed</li><li>Supports onboarding projects for employees and territorial onboarding and orientation initiatives</li><li>Performs <span>operational/situational</span> analysis and develops recommendations and documentation to support administrative and communication process improvements</li><li>Participates in HR projects assigned (i.e. ATS implementation, development of HR Orientation Program, digitalization of employee files, etc.)</li><li>Provides reports to TA leadership on Talent Acquisition metrics, tracking trends and highlighting areas for improvement</li></ul><p></p><p><b>Education and Experience Qualifications </b></p><ul><li>Post-secondary school education of 2 years, preferably in Human Resources or Business Administration</li><li>2-5 years’ experience in a HR/Talent Acquisition Coordinator or senior administrative position</li><li>Superior attention to detail and process/process improvement</li><li>Strong organizational skills and ability to prioritize tasks</li><li>Proactive with ability to work independently with minimum supervision</li><li>Proven sound judgement and an ability to exercise high levels of tact and diplomacy with confidential and/or sensitive information</li><li>Excellent interpersonal skills</li><li>Effective oral and written communication skills</li><li>Ability work within the mandate of and support the Mission of The Salvation Army</li><li>Willingness to travel occasionally across the territory</li><li>Bilingualism English/French will be given priority</li><li>Experience utilizing Workday Applicant Tracking System will also be given priority</li></ul><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $48,428.77 to $60,535.97 with a maximum of $72,643.16.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Toronto-ON/Talent-Acquisition-Coordinator---12-Month-Term_JR102370


ext_id: JR102378
published: 2025-05-23 00:00:00+00:00
title: Recreation Assistant
location: London Village, Canada
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p><b><span>Position Purpose summary:  </span></b></p><p></p><p><b>Accountabilities:</b></p><p></p><p><b>Client Services:</b></p><ul><li>Responsible to ensure that needs of program participants are met i.e. physically, emotionally, medically, and behaviorally. </li><li>Advocate on behalf of the program participants to promote health and well-being.</li><li>Plan and facilitate a variety of leisure/recreational activities, which are appropriate to age, skill level and interests; monitor participants in their activities and encourage participation.</li><li>Engage participants in individual, small, and large group opportunities, which correspond to the identified program plan.</li><li>Prepare and distribute summer program plan detailing daily and/or weekly activities.</li><li>Ensure the safety of the participants while involved in leisure/recreational activities both inside and outside of the facility.</li><li>Organize and maintain gym equipment; set up and clean-up after all activities.</li><li>Liaise with and schedule appropriate <span>entertainment/tours/activities.</span></li><li>Observe participant behavior and apply appropriate behavior management techniques.</li><li>Gather data, maintain statistics, and compile information for reports as required.</li><li>Support participants and provide washroom, ambulation, and feeding assistance as required.</li><li>Develop and maintain up to date resource files.</li></ul><p></p><p><b><span> Communication/Administration:</span></b></p><ul><li>Ensure proper recording and documentation ie. shift change book, incident reports, etc.</li><li>Report any identified needs to team members, Respite Program Supervisor and/or on–call designate and parent/usual caregiver.</li></ul><p></p><p><b>Property: </b></p><ul><li>Report any property damage, mechanical breakdown of equipment and/or repairs needed in the program.</li></ul><p></p><p>Perform other position related duties as required.</p><p></p><p><b><span>Critical Relationship Management: </span></b></p><ul><li><b>Internal relationships:</b><ul><li>Corps Officer, supervisor, staff, volunteers</li></ul></li><li><b>External relationships:</b><ul><li>Community, program participants and their families </li></ul></li></ul><p></p><p><b><span>MANAGERIAL/Technical Leadership RESPONSIBILITY</span></b>:</p><ul><li>This position reports directly to the Respite Program Supervisor or designate.</li><li>Uphold all Salvation Army policies, directives, and operating guidelines as contained in the Policy Manual of The Salvation Army London Village. </li><li>Work within the legal standards of the Ministry of Children, Community and Social Services (Child, Youth and Family Services Act, 2017 and Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008).</li><li>Participate in participant specific and/or program specific training as required.   </li><li>Attend/participate in staff meetings as required.</li></ul><p></p><p><b>FINANCIAL AND MATERIALS MANAGEMENT:</b></p><ul><li>Not applicable. </li></ul><p></p><p><b><span>Working Conditions:</span></b></p><ul><li>This is a temporary full-time position based on <b>35</b> hours per week. </li></ul><ul><li>Ability to lift/move up to 50 lbs.</li><li>Frequent lifting, twisting, bending, crouching, reaching, pushing and pulling.</li><li>Walking and standing for long periods.</li><li>Some kneeling, running may be required.</li></ul><p></p><p><b>Normal hours of work:  </b>shifts will include days and occasional weekends. </p><p></p><p><b>The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct. </b></p><p></p><p><b>This position is funded in part through the Canada Summer Jobs Program and the following represents the applicant criteria:</b></p><ul><li>be between 15 and 30 years of age at the start of the employment</li><li>be a Canadian citizen, permanent resident, or person whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,</li><li>have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant <span>provincial/territorial</span> legislation and regulations. </li><li><b><span>Note</span></b><span>: International students are not eligible participants. International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada.</span></li></ul><p></p><p><b><span>education and experience Qualifications: </span></b></p><p><b>Education, Qualifications and Certifications:</b></p><ul><li>Currently pursuing an education in post-secondary studies (Social Services, Human Services or Developmental Service Worker, Therapeutic <span>Recreation/Recreation</span> &amp; Leisure Studies).</li><li>Alternative combinations of education and experience may be considered.</li></ul><p></p><p><b>Experience and Skilled Knowledge Requirements:</b></p><ul><li>A minimum of three (3) months of prior related experience in a social service setting and some experience in providing direct care to children, youth or adults who have intellectual disabilities; dealing with crises is required.</li><li>Current Non-Violent Crisis Intervention Certification.</li><li>Current First Aid &amp; CPR Certification.</li></ul><p></p><p><b>Skills and Capabilities: </b></p><ul><li>Treat the property of The Salvation Army with due care and caution.</li><li>Ability to maintain a high level of confidentiality and exercise good judgement.</li><li>Ability to work independently and participate as an active and responsible team member in a cooperative team environment.</li><li>Participate in mandatory orientation training, on-going professional development and training.</li><li>Participate in regular supervision and performance appraisal process.</li><li>Ensure that all certifications are maintained as required.</li><li>Represent the organization in a positive, professional and engaging manner.</li><li>Must comply with all Salvation Army policies, procedures and associated legislation.</li><li>Exhibit good listening skills, have strong oral/written communication skills and respect authority.</li><li><span>Self-motivated/disciplined.</span></li><li>Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.</li><li>Excellent interpersonal skills, integrity, and adaptability.</li><li>Attention to detail, problem solving and analytical skills.</li><li>Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.</li><li>Proficiency in all Microsoft Office products is required - i.e. Word, Excel, Publisher, PowerPoint; Email and Internet etc.</li><li>Fluent French verbal and written communication skills are an asset.</li><li>Valid Ontario Class “G” Driver’s License is preferred, current original copy of driver’s abstract, which is satisfactory to The Salvation Army, in its sole discretion, is also preferred.</li><li>Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required.  The screening is secured</li></ul><p>either through the national Canadian Police Information Centre (CPIC) or through a local police detachment</p><ul><li>May require screening through The Salvation Army Abuse Registry.</li><li>Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.</li></ul><p></p><p><b>Normal location of work:</b>  1340 Dundas Street, London ON N5W 3B6  </p><p></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $17.20 to $20.64 with a maximum of $24.77.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/LONDON-ON/Recreation-Assistant_JR102378


ext_id: JR101785
published: 2025-05-23 00:00:00+00:00
title: Senior Case Manager
location: Toronto Correctional & Justice Services - Cuthbert House, Canada
experience_level: SE
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><h2><span>ACCOUNTABILITIES:</span></h2><p></p><h2>1. Human <span>Relations:</span></h2><ul><li><span>Provide</span> <span>guidance</span> <span>to</span> <span>the</span> <span>casework </span><span>team</span> <span>as</span> per <span>managements</span> <span>direction.</span></li><li><span>Participate</span> in <span>the</span> orientation, <span>training</span> <span>and</span> <span>mentoring</span> <span>of</span> <span>caseworkers.</span></li><li>Act <span>as</span> a <span>team</span> <span>leader</span> <span>and</span> <span>provide advisement to</span> <span>casework</span> staff <span>as</span> <span>required.</span></li><li>Assist <span>the</span> <span>Director</span> <span>with</span> <span>training,</span> <span>supervision,</span> <span>and</span> <span>evaluation</span> <span>of</span> <span>staff.</span></li><li><span>Oversee</span> <span>the</span> day-to-day <span>activities</span> <span>of</span> <span>casework</span> <span>and</span> <span>ensure</span> <span>all</span> <span>weekly</span> <span>reports</span> are <span>completed</span> <span>on</span> <span>time.</span></li><li><span>Motivate</span><span> casework</span><span> team</span> <span>and</span> <span>ensure</span> <span>the</span> work <span>environment,</span> is safe, <span>healthy,</span> <span>and</span> holistic <span>for</span> all.</li><li>Assist <span>the</span> <span>casework team</span> <span>when</span> <span>faced</span> <span>with issues</span> <span>to</span> <span>reach effective</span> <span>and</span> <span>beneficial</span> <span>resolutions.</span></li><li>Audit <span>all</span> <span>case</span> <span>management</span> files <span>to</span> <span>ensure</span> they are <span>consistent</span> <span>with</span> <span>internal</span> <span>protocols</span> <span>and</span> <span>advise</span> <span>Director</span> <span>of any</span> <span>concerns.</span></li><li><span>Identify</span> <span>all</span> <span>program</span> <span>concerns</span> <span>and</span> <span>report</span> <span>to</span> the <span>Director/Assistant</span> Director.</li><li><span>Ensure</span> <span>critical</span> <span>case</span> <span>management</span> <span>information</span> is <span>shared</span> <span>during</span> shift <span>change</span></li></ul><ul><li></li></ul><h2><b>2.<span>Client</span> <span>Supervision:</span></b></h2><ul><li><span>Ensu</span><span>re t</span><span>h</span><span>e</span> <span>safety</span> <span>and</span> <span>s</span><span>ec</span><span>uri</span><span>ty</span> <span>of</span> <span>all</span> <span>Cu</span><span>t</span><span>hb</span><span>ert </span><span>House</span> <span>c</span><span>li</span><span>e</span><span>nts</span> <span>through</span> <span>superior</span> <span>and</span> <span>a</span><span>ct</span><span>i</span><span>ve</span> <span>supervision.</span></li><li><span>Sup</span><span>erv</span><span>is</span><span>e</span> <span>re</span><span>sid</span><span>e</span><span>nts</span> <span>in</span> <span>the</span> <span>facility</span> <span>and</span> <span>when</span> <span>e</span><span>s</span><span>c</span><span>o</span><span>rt</span><span>ing</span><span> c</span><span>li</span><span>e</span><span>nts</span> <span>in</span> <span>t</span><span>h</span><span>e c</span><span>o</span><span>mm</span><span>uni</span><span>ty</span> <span>in</span> a <span>la</span><span>w</span><span>ful</span><span>,</span> <span>safe,</span> <span>and</span> <span>e</span><span>xp</span><span>e</span><span>di</span><span>e</span><span>nt</span> <span>manner.</span></li><li><span>Ensu</span><span>re</span> <span>that</span> <span>telephone</span> <span>check</span><span>-ins</span><span> w</span><span>i</span><span>t</span><span>h</span> <span>t</span><span>h</span><span>e</span> <span>other</span> <span>fa</span><span>c</span><span>ili</span><span>t</span><span>i</span><span>e</span><span>s</span> <span>are</span> <span>c</span><span>o</span><span>m</span><span>pl</span><span>ete</span><span>d</span> <span>e</span><span>a</span><span>c</span><span>h</span> <span>night.</span></li><li><span>Obs</span><span>erve,</span><span> assess,</span> <span>and</span> <span>do</span><span>c</span><span>u</span><span>me</span><span>nt</span> <span>resident</span> <span>behavior</span> <span>and</span> <span>ongoing</span> <span>p</span><span>r</span><span>o</span><span>gre</span><span>ss</span> <span>in</span> a <span>fa</span><span>ct</span><span>ual</span> <span>manner.</span></li><li><span>Sup</span><span>erv</span><span>is</span><span>e</span> <span>t</span><span>h</span><span>e</span> <span>delivery</span> <span>of</span> <span>me</span><span>di</span><span>c</span><span>a</span><span>t</span><span>ion</span> <span>and</span> <span>ensure</span> <span>c</span><span>li</span><span>e</span><span>nts</span> <span>are</span> <span>p</span><span>r</span><span>o</span><span>v</span><span>id</span><span>e</span><span>d </span><span>w</span><span>i</span><span>t</span><span>h</span> <span>app</span><span>r</span><span>op</span><span>r</span><span>ia</span><span>te</span> <span>medical</span> <span>a</span><span>tte</span><span>n</span><span>t</span><span>ion</span> <span>as</span> <span>re</span><span>qui</span><span>re</span><span>d.</span></li><li><span>Pr</span><span>o</span><span>v</span><span>i</span><span>de</span> <span>sup</span><span>erv</span><span>ision</span> <span>and</span> <span>feedback</span> <span>to</span> <span>student</span> <span>pla</span><span>ceme</span><span>n</span><span>t</span><span>s.</span><br/> </li></ul><h2><b>3.<span>C</span><span>as</span><span>e</span> <span>M</span><span>ana</span><span>geme</span><span>nt:</span></b></h2><ul><li><span>Re</span><span>p</span><span>re</span><span>s</span><span>e</span><span>nt</span> <span>The</span> <span>Sal</span><span>vat</span><span>ion</span> <span>Army</span><span> Cuthbert</span> <span>House</span> <span>at</span> <span>c</span><span>o</span><span>mm</span><span>uni</span><span>ty</span> <span>case</span> <span>c</span><span>onf</span><span>ere</span><span>n</span><span>ce</span><span>s</span> <span>in</span> a <span>manner</span> <span>app</span><span>r</span><span>op</span><span>r</span><span>ia</span><span>te</span> <span>to</span> <span>the</span> <span>appoint</span><span>me</span><span>nt.</span></li><li><span>Pr</span><span>o</span><span>v</span><span>i</span><span>de</span> <span>c</span><span>o</span><span>m</span><span>p</span><span>rehe</span><span>nsi</span><span>ve</span> <span>case</span> <span>management</span> <span>and</span> <span>c</span><span>ouns</span><span>e</span><span>llin</span><span>g</span> <span>supp</span><span>ort</span><span>s</span> <span>for</span><span> assi</span><span>g</span><span>n</span><span>e</span><span>d</span> <span>clients.</span></li><li><span>Pre</span><span>pa</span><span>re </span><span>and</span> <span>schedule</span> <span>daily</span> <span>p</span><span>r</span><span>og</span><span>r</span><span>a</span><span>mm</span><span>in</span><span>g,</span> <span>fitness</span> &amp; <span>recre</span><span>a</span><span>t</span><span>ion</span> <span>s</span><span>che</span><span>dul</span><span>e</span><span>s</span> <span>in</span> <span>c</span><span>onsul</span><span>t</span><span>a</span><span>t</span><span>ion</span> <span>w</span><span>i</span><span>t</span><span>h</span> <span>pa</span><span>rt</span><span>i</span><span>c</span><span>ipa</span><span>t</span><span>in</span><span>g</span> <span>staff</span> <span>and</span> <span>y</span><span>outh.</span></li><li><span>Know</span> <span>and</span> <span>follow</span> <span>the</span> <span>poli</span><span>c</span><span>i</span><span>e</span><span>s and</span> <span>p</span><span>r</span><span>o</span><span>ce</span><span>dur</span><span>e</span><span>s</span> <span>of</span> <span>The</span> <span>Sal</span><span>vat</span><span>ion</span> <span>Army</span> <span>Co</span><span>rrect</span><span>ional</span> &amp; <span>Justice</span> <span>S</span><span>erv</span><span>i</span><span>ce</span><span>s</span> <span>Cu</span><span>t</span><span>hb</span><span>ert </span><span>Hous</span><span>e, M</span><span>inis</span><span>try</span> <span>of</span> <span>Children,</span> <span>Co</span><span>mm</span><span>uni</span><span>ty</span> <span>and</span> <span>Social</span> <span>S</span><span>erv</span><span>i</span><span>ce</span><span>s.</span></li><li><span>Refer</span> <span>clients</span> <span>to</span> <span>outside</span> <span>resources</span> <span>and counseling</span> <span>when</span> <span>needed.</span></li><li><span>Complete</span> <span>plan</span> <span>of</span> <span>care</span> <span>for each</span> <span>assigned</span> <span>client</span> <span>within</span> 30 <span>days</span> <span>of</span> <span>entry</span> <span>into</span> <span>the</span> <span>system</span> <span>and</span> <span>provide</span> <span>regular</span> <span>updates.</span></li><li>Assist <span>youths</span> <span>to</span> <span>address</span> their <span>criminogenic</span> issues <span>through</span> <span>challenging</span> <span>and</span> <span>addressing</span> <span>criminal</span> <span>conduct</span> <span>and</span> <span>thinking.</span></li><li><span>Support</span> <span>youths</span> in <span>fulfilling</span> <span>their</span> <span>spiritual</span> <span>needs</span> in a holistic <span>manner.</span></li><li><span>D</span><span>eve</span><span>lop</span> <span>and</span> <span>te</span><span>a</span><span>c</span><span>h</span> <span>ther</span><span>ap</span><span>e</span><span>u</span><span>t</span><span>i</span><span>c</span> <span>tre</span><span>a</span><span>tme</span><span>nt</span> <span>and</span> <span>b</span><span>e</span><span>ha</span><span>v</span><span>iou</span><span>r</span><span>al </span><span>tec</span><span>hniqu</span><span>e</span><span>s.</span></li><li><span>Sha</span><span>re</span> <span>in</span> <span>re</span><span>sponsibili</span><span>t</span><span>i</span><span>e</span><span>s</span> <span>for</span> <span>ph</span><span>y</span><span>si</span><span>c</span><span>al</span><span>,</span> <span>me</span><span>ntal</span><span>,</span> <span>spiritual,</span> <span>and</span> <span>social</span> <span>we</span><span>ll</span><span>be</span><span>in</span><span>g</span> <span>of</span> <span>the</span> <span>y</span><span>ouths</span> <span>in</span> <span>our</span> <span>c</span><span>a</span><span>re</span><span>.</span></li><li><span>Complete</span> <span>menu</span> <span>planning</span> <span>with</span> <span>youth</span> <span>and</span> <span>prepare</span> <span>the</span> <span>menu</span> <span>in </span><span>accordance</span> <span>with</span> <span>the</span> <span>“Healthy</span> <span>Eating</span> <span>Recommendations”</span> <span>from</span> <span>Canada’s </span><span>Food</span> <span>Guide.</span></li></ul><p></p><h2><b>4.<span>H</span><span>e</span><span>alth</span> &amp; <span>Safety:</span></b></h2><ul><li><span>Assume</span> <span>delegated</span> <span>re</span><span>sponsibili</span><span>ty</span> <span>for</span><span> t</span><span>h</span><span>e</span> <span>facility</span> <span>as</span> it <span>re</span><span>la</span><span>te</span><span>s</span> <span>to</span> <span>health</span> &amp; <span>safety.</span></li><li><span>Ensu</span><span>re</span> <span>re</span><span>sid</span><span>e</span><span>nts</span> <span>are</span> <span>provided</span> <span>with</span> <span>approp</span><span>r</span><span>ia</span><span>te</span> <span>medical</span> <span>a</span><span>tte</span><span>ntion</span> <span>as</span><span> re</span><span>qui</span><span>re</span><span>d.</span></li><li><span>D</span><span>e</span><span>al</span> <span>with</span> <span>serious</span> <span>incid</span><span>e</span><span>n</span><span>t</span><span>s</span> <span>and</span> <span>cr</span><span>isis</span> <span>in</span> a <span>safe</span> <span>and</span> <span>t</span><span>h</span><span>er</span><span>ap</span><span>e</span><span>uti</span><span>c</span> <span>manner.</span></li><li><span>Co</span><span>mm</span><span>uni</span><span>c</span><span>a</span><span>te</span> <span>and</span> <span>e</span><span>nfo</span><span>rce</span> <span>facility</span> <span>rules</span> <span>w</span><span>hil</span><span>e m</span><span>ain</span><span>t</span><span>ainin</span><span>g</span> <span>discipline</span> <span>and</span> <span>safety.</span></li><li><span>P</span><span>a</span><span>rt</span><span>i</span><span>c</span><span>ipa</span><span>te</span> <span>as</span> <span>an</span> <span>active</span> <span>member</span> <span>of</span> <span>the</span> <span>Joint</span> <span>H</span><span>e</span><span>al</span><span>t</span><span>h</span> &amp; <span>safety</span><span> Co</span><span>mm</span><span>i</span><span>ttee</span><span>.</span></li><li><span>Ensu</span><span>re</span> <span>health,</span> <span>saf</span><span>ety</span> <span>and</span> <span>security</span> <span>of</span> <span>all</span> <span>y</span><span>ouths</span> <span>and</span> <span>staff.</span></li><li><span>M</span><span>oni</span><span>tor</span> <span>saf</span><span>ety</span> <span>pra</span><span>ct</span><span>i</span><span>ce</span><span>s</span> <span>e</span><span>nsu</span><span>r</span><span>in</span><span>g</span> <span>compliance</span> <span>w</span><span>i</span><span>t</span><span>h</span> <span>health</span> <span>and</span> <span>safety</span> <span>s</span><span>t</span><span>anda</span><span>r</span><span>ds</span><span> and</span> <span>report</span> <span>any</span> <span>c</span><span>on</span><span>cer</span><span>ns</span> <span>to</span> <span>the</span> <span>Di</span><span>rector</span><span>.</span></li><li><span>Assist</span> <span>the</span> <span>Joint</span> <span>H</span><span>e</span><span>al</span><span>t</span><span>h</span> &amp; <span>Saf</span><span>ety</span> <span>Co</span><span>mm</span><span>i</span><span>ttee</span> <span>in</span> <span>c</span><span>ondu</span><span>ct</span><span>in</span><span>g</span> <span>regular</span> <span>fire</span> <span>drills</span> <span>and</span> <span>inspections</span><br/> </li></ul><h1><span>WORKING</span> <span>CONDITIONS:</span></h1><ul><li><span>Working</span> <span>environment</span> is <span>typically</span> in <span>the</span> facility in <span>generally</span> <span>agreeable</span> <span>conditions.</span></li><li><span>Participates</span> in <span>the</span> <span>rotational</span> on-call <span>duties</span> (50%).</li><li><span>Regular</span> <span>travel</span> <span>to</span> <span>and</span> <span>from scheduled</span> <span>and</span> <span>unscheduled</span> <span>appointments</span> (20% <span>travel).</span></li><li><span>May</span> <span>encounter</span> hostile <span>clients.</span></li><li><span>Some</span> <span>unscheduled</span> <span>overtime</span> maybe <span>associated</span> <span>with</span> <span>this</span> <span>position.</span></li><li>Works <span>rotational</span> shifts.</li></ul><p></p><h2>The above <span>responsibilities</span> must be <span>performed</span> in <span>keeping</span> with The Salvation <span>Army’s</span> Mission, Vision and <span>Values,</span> in a <span>professional</span> <span>manner,</span> <span>upholding</span> our <span>code</span> of conduct.</h2><p></p><p><b><span>EDUCATION</span></b> <b><span>AND</span></b> <b>EXPERIENCE QUALIFICATIONS</b><br/> </p><p><b><span>Education,</span></b> <b><span>Qualifications</span></b> <b>and <span>Certifications:</span></b></p><ul><li><span>Completion</span> <span>of</span> a <span>formal</span> <span><span>post-secondary/college</span></span> <span>diploma</span> <span>program</span> <span>of</span> 2 <span>or</span> 3<span> academic</span> <span>years</span> in <span>Social</span> <span>Service</span> Work, <span>Corrections,</span> <span>and/or</span> <span>Childcare.</span></li><li>First Aid &amp;<span> CPR</span> Training.</li><li><span>Non-Violent</span> Crisis <span>Intervention</span> <span>Certificate</span> <span>or</span> <span>willingness</span> <span>to</span> <span>obtain.</span></li><li><span>Driver’s</span> <span>license and driver's abstract required</span></li><li><span>Must be able to provide clear protected B</span></li><li><span>Safe</span> <span>Food</span> <span>Handling</span> <span>Certificate.</span></li><li><span>Alternative</span> <span>combinations</span> <span>of</span> <span>education</span> <span>and</span> <span>experience</span> may <span>be</span> <span>considered.</span></li></ul><p></p><h2><span>Experience</span> and <span>Skilled</span> <span>Knowledge</span> <span>Requirements</span></h2><ul><li>Minimum <span>of</span> <span>three</span> (3) <span>years</span> <span>of</span> <span>prior</span> <span>related</span> <span>experience</span> in<span> the</span> <span>Corrections</span> field <span>as</span> a <span>Caseworker.</span></li><li><span>Knowledge</span> <span>and</span> <span>experience</span> in <span>Case</span> <span>Management</span> <span>processes</span> <span>and</span> <span>practices.</span></li><li><span>Strong</span> <span>knowledge</span> <span>of the</span> <span>youth corrections</span> <span>system.</span></li><li><span>Proficient</span> in <span>Microsoft</span> <span>Office.</span></li><li><span>Fluency</span> in <span>the</span> <span>French</span> <span>language</span> <span>preferred.</span></li><li><span>Develop</span> <span>an</span> <span>understanding</span> <span>and</span> <span>support</span> <span>for </span>the mission <span>and</span> <span>purpose</span> <span>of</span> <span>The</span> <span>Salvation</span> Army in <span>Canada</span><span> and</span> <span>its</span> <span>implications as</span> <span>related</span> <span>to</span> <span>position</span> <span>responsibilities.</span></li></ul><p></p><h2>Skills <span>and</span> <span>Capabilities:</span></h2><ul><li><span>Attention to</span> <span>detail,</span> <span>problem</span> solving <span>and</span> <span>analytical</span> skills.</li><li><span>Strong</span> sense <span>of</span> <span>integrity</span> <span>and</span> <span>confidentiality</span> <span>with</span> <span>professional</span> <span>ethics</span> <span>and</span> a <span>balanced</span> sense <span>of</span> <span>fairness</span> <span>and</span> <span>flexibility.</span> Able <span>to</span> <span>work</span> in a <span>consultative,</span> <span>diplomatic,</span> <span>and</span> <span>tactful</span> <span>manner.</span></li><li><span>Strong</span> <span>written</span> <span>and</span> <span>verbal</span> <span>communication</span> skills - <span>clear</span> <span>and</span> simple <span>to</span> <span>understand.</span></li><li><span>Approachable,</span> <span>supportive,</span> <span>and</span> <span>able</span> <span>to </span>build <span>strong</span> <span>rapports</span> <span>with</span> <span>clients.</span></li><li><span>Seeks</span> <span>common</span> ground in <span>navigating</span> <span>challenging</span> <span>issues</span> <span>and</span> <span>constructively</span> <span>manages</span> conflict <span>to</span> <span>create</span> win-win <span>solutions</span> <span>wherever</span> possible.</li><li>Able <span>to</span> <span>proactively</span> <span>recognize</span> <span>potential</span> risks <span>and</span> <span>issues,</span> <span>respond</span> <span>with</span> <span>solutions.</span></li><li><span>Strong</span> sense <span>of</span> <span>integrity</span> <span>and</span> <span>confidentiality</span> <span>with</span> <span>professional</span> <span>ethics</span> <span>and</span> a <span>balanced</span> sense <span>of</span> <span>fairness</span> <span>and</span> <span>flexibility.</span></li></ul><p></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $26.78 to $33.47 with a maximum of $40.16.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Brampton-ON/Senior-Case-Manager_JR101785


ext_id: JR102287
published: 2025-05-23 00:00:00+00:00
title: Social Services Manager II - NU
location: Brantford Booth Centre, Canada
experience_level: MI
language: en
has_remote: False
salary_currency: USD
description:
<p><b>Who We Are</b><br/><br/><span>For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.</span></p><p></p><p><b><span>Mission Statement</span></b><br/><br/><span>The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.</span></p><p></p><p><b>Job Description:</b></p><p>Position Purpose summary:  </p><p>This position is a part of a collaborative management team and provides day-to-day supervision of program staff, ensuring effective teamwork, high standards of work quality and customer service excellence to meet the needs of shelter and CRF clients in a housing focus holistic manner in accordance with policies and procedures. </p><p></p><p>Schedule: Monday to Friday 8:30 a.m. to 5:00 p.m. </p><p>Salary is $31.55 per hour.</p><p></p><p><span>ACCOUNTABILITIES:  </span></p><p>Service <span>Responsibilities:  </span></p><p></p><ul><li>Oversee all aspects of the program operations in accordance with the mission and values of The Salvation Army and the Brantford Booth Centre </li></ul><ul><li>Oversee and direct the planning, organization and implementation of case management plans </li></ul><ul><li>Assist ED in screening CFC (Corrections) client cases in preparation for CFC meetings </li></ul><ul><li>Liaise with community resources and encourage community involvement in programs, partnerships and program development </li></ul><ul><li>Oversee and support frontline staff in the planning, implementation and continued direction of all program areas involving assigned clients </li></ul><ul><li>Demonstrate an understanding of the psychological and social dynamics of working with individuals who have diverse needs and interests. </li></ul><ul><li>Ensure that a spiritual dynamic is included in all programming. </li></ul><ul><li>Ensure all documentation and records are completed in an organized and timely manner, i.e. shift reports, intake, program evaluations, daily logs, the collection of data and incident reports, daily and monthly statistics and tracking staff hours and schedules Responsible for assisting in client emergencies and records all incidents </li></ul><ul><li>Develop appropriate and therapeutic relationships with participants, act as a role model at all times as well as with their <span>families/caregivers/staff</span> as necessary to work towards developing positive and open communication </li></ul><ul><li>Ensure that staff maintain the security and upkeep of the building and grounds; plan, coordinate and monitor any property </li></ul><ul><li>maintenance and repairs that require an external contractor </li></ul><ul><li>Prepare and submit reports, proposals, grant applications and program evaluations as requested by internal or external sources; </li></ul><ul><li>maintain <span>confidentiality </span> of all records and statistical data </li></ul><ul><li>Develop and implement effective procedures for client intake, etc. </li></ul><ul><li>Complete intake for new program participants and ensure their transition is completed appropriately and in a timely manner Evaluate client goals, outcomes and overall program effectiveness at regularly appointed intervals and ensure revision of program plans as necessary </li></ul><ul><li>Plan, develop and revise policies, protocols and day-to-day operating policies for all program areas in compliance with government and The Salvation Army Standards including accreditation requirements </li></ul><ul><li>Have input into program departmental budget requirements </li></ul><p></p><p><u>Human Resources</u> </p><p></p><ul><li>Hire, orientate, train, evaluate, reward, discipline and terminate in consultation with the Executive Director or designate in compliance with Divisional and Territorial standards </li></ul><ul><li>Schedule staff in accordance with residential standards </li></ul><ul><li>Prepare, post, and maintain all departmental staff work schedules for those <span>supervised.  </span></li></ul><ul><li>Ensure that employee files are up to date and stored in a secure area </li></ul><ul><li>Responsible for completion and update of employee position descriptions and job duties for those <span>supervised.  </span></li></ul><ul><li>Identify staff training requirements and make recommendations regarding staff development for those <span>supervised.  </span></li></ul><ul><li>Conduct regular supervision with staff; ensure that performance reviews are completed, in a timely manner, for all staff  </li></ul><ul><li>Complete payroll supervisory functions in UltiPro inclusive of approving vacation, sick time, timesheets, etc. for staff. Hold regular team meetings with staff </li></ul><ul><li>May participate in the negotiation of contract renewals with funder to enhance program delivery </li></ul><ul><li>Provide support and team leadership to staff and ensure that they work together to achieve the purposes of the <span>organization  </span></li></ul><ul><li>Ensure that all staff complete any mandatory training or certifications as required; identify any training needs and report to the supervisor </li></ul><p></p><p>Health and Safety </p><p></p><ul><li>Monitor staff safety practices in compliance with health and safety standards, and prepares, submits and acts on incident reports; </li></ul><ul><li>provide calming intervention as required ensuring the safety of everyone. </li></ul><ul><li>Monitor compliance with health and safety legislation, provide advice, make recommendations and improvements, and assist with the development of company <span>policies/guidelines/handbooks</span> as it relates to health and safety. </li></ul><ul><li>Responsible to maintain a level of competency and understand Sections 25 and 26 of the Occupational Health and Safety Act (OHSA) Ensure that the measures and procedures prescribed (OHSA) are carried out in the workplace and that every reasonable precaution is taken for the protection of the worker and workplace. </li></ul><ul><li>Responsible to work in compliance with the Ontario Health &amp; Safety Acts and Regulations </li></ul><ul><li>Responsible to work in a manner as required by the employer and use the prescribed safety equipment </li></ul><ul><li>Provide oversight to WSIB claims and other health and safety matters as required within applicable departments, including supervision of the Early and Safe Return to Work Program. </li></ul><ul><li>Ensure that proper procedures are followed in the event of a workplace injury or illness, conducting incident investigations when required. </li></ul><ul><li>Participate in all Health and Safety related accidents and injury <span>investigations. </span></li></ul><p></p><p>This position description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the incumbent. </p><p></p><p>Organizational <span>Responsibilities: </span></p><p></p><ul><li>Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities and support the Mission in all aspects of work, including the manner in which responsibilities are fulfilled </li></ul><ul><li>Maintain information in confidence as required </li></ul><ul><li>Participate as an active and responsible team member  </li></ul><ul><li>Participate in probationary and annual performance appraisal <span>process.   </span></li></ul><ul><li>Provide necessary resources, supports and training to program staff </li></ul><ul><li>Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required </li></ul><ul><li>Work in compliance with OH&amp;S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. </li></ul><ul><li>Participate in ongoing professional development and training </li></ul><ul><li>Adhere to all Salvation Army Brantford Booth policies, directives, operating guidelines and Collective <span>Agreement  </span></li></ul><ul><li>Provide a safe and healthy work and program environment for all employees, participants, students and/or <span>volunteers  </span></li></ul><ul><li>Ensure that all staff are aware of emergency procedures and are prepared to implement them immediately as necessary </li></ul><ul><li>Be familiar with and adhere to the Collective Agreement </li></ul><ul><li>Treat the property of The Salvation Army with due care and caution </li></ul><ul><li>Lead by example, by demonstrating a positive attitude, a strong work ethic and a willingness to learn and be flexible in the face of change </li></ul><ul><li>Assist all programs as needed in (i.e. staff coverage for program) </li></ul><p></p><p>This position description will be reviewed by the employee and supervisor on a regular basis.  Amendments can be made at any time at the discretion of the <span>employer.   </span></p><p></p><p>Perform other duties as required. </p><p></p><p>CRITICAL RELATIONSHIP <span>MANAGEMENT  </span></p><p>Internal Relationships: </p><ul><li>Works cooperatively as part of the operations team to serve the H.H.B. Housing &amp; Support Services </li></ul><ul><li>Develops and maintains connections with other members of the Leadership Team </li></ul><p>External <span>Relationships:  </span></p><ul><li>Develop and maintain connections with various suppliers and contractors. </li></ul><p></p><p>MANAGERIAL/Technical <span>RESPONSIBILITY:  </span></p><ul><li>Reports directly to: Director of Programs </li></ul><ul><li>Direct reports for this position: Program Coordinator, Case Workers </li></ul><p></p><p>FINANCIAL AND MATERIALS MANAGEMENT: </p><ul><li>May participate in budget process </li></ul><ul><li>May handle small amounts of petty cash </li></ul><p>WORKING <span>CONDITIONS:  </span></p><ul><li>Schedule may vary according to requirements of responsibilities – some weekend and evening work may be <span>required.  </span></li></ul><ul><li>On-call is required. </li></ul><ul><li>This position is considered a management position for the purposes of the Employment Standards Act of Ontario and as such is not covered by various ESA Rules, including but not limited to those related to hours of work, daily and weekly rest periods and overtime compensation. Salary is based on average minimum weekly hours of 40 per week and hours worked are compensated through the annual salary amount </li></ul><p></p><p>EDUCATION, QUALIFICATIONS AND <span>CERTIFICATIONS: </span></p><ul><li>Undergraduate University Degree in Human Services field or in Social Work, or equivalent </li></ul><ul><li>Minimum of two (2) years of prior related experience, including experience in a social service setting, supervision, budgeting, working with marginalized clientele; a social services background </li></ul><ul><li>Current First Aid &amp; CPR and Non-Violent Crisis Intervention Certification </li></ul><ul><li>Valid Ontario class “g” driver’s license, own vehicle and insurance required. Must provide an original copy of current driver’s abstract that it satisfactory to the salvation army, in its sole discretion. </li></ul><ul><li>Alternative combinations of education and experience may be considered. </li></ul><ul><li>Alternative combinations of education and experience may be considered. </li></ul><p></p><p>EXPERIENCE AND KNOWLEDGE: </p><ul><li>Working knowledge of issues pertaining to homeless individuals. </li></ul><ul><li>Experience in the development, implementation and evaluation of effective case <span>management  </span></li></ul><ul><li>Experience and working knowledge of the homeless individuals and family’s information system. </li></ul><ul><li>Working in a non-profit and unionized environment is an asset. </li></ul><ul><li>Experience working with a diverse population and an ability to demonstrate a supportive, respectful, and non-judgmental approach to clients. </li></ul><ul><li>Knowledge of and proven ability in linking with community resources. </li></ul><p></p><p>SKILLS AND CAPABILITIES: </p><ul><li>Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector <span>screening.  </span></li></ul><ul><li>Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position <span>responsibilities. </span></li></ul><ul><li>Strong interpersonal, time management and oral and written communication skills  </li></ul><ul><li>Self-motivated and disciplined </li></ul><ul><li>Strong organizational skills with the ability to complete assignments and meet deadlines with minimal supervision </li></ul><ul><li>Demonstrate a high level of integrity, good judgment and ability to maintain appropriate <span>confidentiality </span></li></ul><ul><li>Attentive listening skills for the purpose of supervision, counseling, and conflict resolution </li></ul><ul><li>Self-motivated and disciplined </li></ul><ul><li>Flexible self-starter with the ability to multitask in a fast paced environment </li></ul><ul><li>Ability to work independently and with supervision in a multi-faceted environment </li></ul><ul><li>Must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL) </li></ul><ul><li>Adaptability: Demonstrate a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency. </li></ul><ul><li>Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour is consistent with these standards and aligns with the values of the organization. </li></ul><ul><li>Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization. </li></ul><ul><li>Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques in both one-on-one and group settings. </li></ul><ul><li><span>Creativity/Innovation:</span> Develop new and unique ways to improve the community based programming and to create new opportunities. </li></ul><ul><li>Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters. </li></ul><ul><li>Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. </li></ul><ul><li>Organize: Set priorities, monitor progress towards goals, and track details, data, information, and activities. </li></ul><ul><li>Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem. </li></ul><ul><li>Valid Ontario Driver’s License, personal vehicle required and insurance, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required. </li></ul><ul><li>Provide an original copy of a Background Check with vulnerable sector screening and Enhanced Security Clearance that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment. </li></ul><ul><li>Screening through The Salvation Army Abuse Registry. </li></ul><ul><li>Support for and an understanding of the mission and purpose of The Salvation Army in Canada. NOTE: Alternative combinations of education and experience may be considered </li></ul><p></p><p></p><p></p><p><b>Compensation: </b></p>The target hiring range for this position is $30.13 to $37.66 with a maximum of $45.20.<p>Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.</p><p></p><p></p><p>The Salvation Army will provide reasonable accommodation upon request. Please email <b><a href="mailto:accommodation@salvationarmy.ca" rel="noopener noreferrer" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Recruitment.Accommodations@salvationarmy.ca</span></span></span></span></span></span></span></span></span></span></span></span></span></span></a></b><b> </b>if you have a need for any accommodation and we will be pleased to discuss this with you.</p>

application_url:
https://salvationarmyca.wd3.myworkdayjobs.com/en-US/tsacb/job/Brantford-ON/Social-Services-Manager-II---NU_JR102287


